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Research data
How many people use Office, Chrome, Teams, ChatGPT and dozens more programs: vendor counts, shares and surveys, with each figure's measure and date.
Sources: OpenAI; StatCounter; Microsoft (2026, 2023); Intra2net AG; Apache OpenOffice; Okta; Adobe
Ask how many people use Microsoft Office, Chrome or ChatGPT and the answer depends on who is counting, and what. Microsoft counts paid seats, Google and OpenAI count users, StatCounter counts page views, Litmus counts email opens, Okta counts business customers and download counters count downloads. This page collects what each of them has published for the programs people search for most, with the measure, the date and the source named for every figure, so a number can be quoted without being stretched. It does not rank all software in one list: no source counts every program on every computer, and figures in different measures cannot be added up or sorted together.
Google Chrome was installed on 91% of PCs in 2018, the most of any program, in the last published census of installed software (Avast, 2019).

| Program, measure and year | Count |
|---|---|
| Google Chrome: active browsers, 2016 | over 2 billion |
| Windows: monthly active devices, 2026 | 1.6 billion |
| Gmail: monthly active users, 2018 | more than 1.5 billion |
| Google Drive: monthly active users, 2019 | over 1 billion |
| Spotify: monthly active users, 2026 | 777 million |
| Dropbox: registered users, 2026 | more than 700 million |
| Adobe Acrobat: monthly active users, 2025 | more than 650 million |
| Norton, Avast and AVG (Gen Digital): users, 2026 | approximately 500 million |
| Outlook.com: active accounts, 2013 | over 400 million accounts |
| Skype: monthly active users, 2019 | more than 300 million |
Sources: Avast (2019a, 2019b); Flexera; Chocolatey Software; Google; Microsoft (2026, 2019, 2013); Alphabet (2020, 2018); Spotify Technology S.A.; Dropbox; Adobe; Gen Digital
Moving these programs to a new computer: Google Chrome · Adobe Acrobat · Microsoft Office · Firefox · iTunes · Parallels Desktop
No one counts the programs on every computer. The closest things are the scans security software runs on its own users' PCs: Avast's PC Trends reports and Flexera's (formerly Secunia's) yearly reviews of the PCs running its free update checker. Both have stopped publishing these lists, so the latest census of installed programs is from 2018 data. Package managers and download counters show what people install now, each in its own measure.
| Program | Share of PCs |
|---|---|
| Google Chrome | 91% |
| Adobe Acrobat Reader | 61% |
| WinRAR | 48% |
| Microsoft Office | 45% |
| Mozilla Firefox | 42% |
| VLC media player | 32% |
| Skype | 30% |
| CCleaner | 25% |
| iTunes | 18% |
| TeamViewer | 18% |
| Windows Live Essentials | 16% |
| 7-Zip | 14% |
| Steam | 11% |
| Dropbox | 11% |
| Opera | 11% |
| CyberLink PowerDVD | 10% |
| CyberLink PowerDirector | 10% |
| HP Photo Creations | 9% |
| CyberLink YouCam | 8% |
| CyberLink Power2Go | 7% |
| Program | Share of PCs |
|---|---|
| Google Chrome | 79% |
| Adobe Flash Player | 77% |
| Java | 59% |
| Mozilla Firefox | 44% |
| Skype | 39% |
| WinRAR | 35% |
| VLC media player | 31% |
| Adobe Reader | 27% |
| CCleaner | 23% |
| iTunes | 19% |
| TeamViewer | 16% |
| Adobe Shockwave Player | 14% |
| CyberLink PowerDVD | 10% |
| Steam | 10% |
| Opera | 9% |
| CyberLink PowerDirector | 9% |
| CyberLink YouCam | 9% |
| QuickTime | 8% |
| Google Earth | 8% |
| CyberLink Power2Go | 7% |

| Program and year | Share of PCs |
|---|---|
| Adobe Reader, 2013 | 85.6% |
| Adobe Reader, 2014-12 | 85.3% |
| Adobe Reader, 2015-12 | 81.1% |
| Adobe Reader, 2016-12 | 49.8% |
| Adobe Acrobat, 2016-12 | 45.0% |
| Adobe Acrobat, 2017-12 | 59.2% |
| Windows Defender, 2013 | 77.1% |
| Windows Defender, 2014-12 | 81.0% |
| Windows Defender, 2015-12 | 82.8% |
| Windows Defender, 2016-12 | 66.1% |
| Windows Defender, 2017-12 | 47.3% |
| 7-Zip, 2017-12 | 36.0% |
| Microsoft OneDrive, 2017-12 | 58.4% |
| Malwarebytes, 2017-12 | 27.9% |
| Package | Downloads |
|---|---|
| Adobe Acrobat Reader | 694.6 million |
| Google Chrome | 394.1 million |
| Mozilla Firefox | 111.7 million |
| Microsoft 365 Apps for business | 46.3 million |
| TeamViewer | 50.5 million |
| Notepad++ | 48.2 million |
| 7-Zip | 45.8 million |
| Google Drive | 27.1 million |
| VLC media player | 22.6 million |
| WinRAR | 11.9 million |
| Malwarebytes | 10.6 million |
| Dropbox | 9.6 million |
| AnyDesk | 1.9 million |
| Program | Installs |
|---|---|
| Claude Code | 1,161,939 |
| Google Chrome | 434,998 |
| LibreOffice | 371,285 |
| Microsoft Office | 17,798 |
| Mozilla Firefox | 185,832 |
| VLC media player | 121,386 |
| Google Drive | 41,659 |
| Microsoft OneDrive | 18,047 |
| Dropbox | 16,780 |
| AnyDesk | 18,769 |
| TeamViewer | 13,270 |
| Parallels Desktop | 5,546 |
| Malwarebytes | 4,004 |


Sources: Avast (2017, 2019); Secunia (2014, 2015); Flexera (2016, 2017, 2018); Chocolatey Software (2026); Homebrew; SourceForge (2026); Stack Overflow (2025, 2026); GitHub; win.rar GmbH (2012, 2026); Microsoft (2021, 2022); TeamViewer (2019, 2022, 2026); AnyDesk Software (2021, 2026); Dropbox (2019-2026); Alphabet; TechCrunch; AppleInsider; CNBC; BetaNews; Box; OPSWAT; Borns IT- und Windows-Blog; Windows Latest; AV-Comparatives; Gen Digital (2026); NortonLifeLock; Avast plc (2021, 2022); AVG Technologies; McAfee; Kaspersky (2024, 2026); Parallels International GmbH; Parallels; Exploding Topics; Wikipedia; Olhar Digital
Microsoft 365 had more than 450 million paid business seats at the end of 2025, its latest count (Microsoft, 2026).

| Measure and date | Count |
|---|---|
| People using Office, July 2012 | 1 billion |
| Consumer subscribers, March 2014 | 4.4 million |
| Office 365 business monthly users, September 2015 | 60 million |
| Office mobile app downloads, 2016 | 340 million |
| iPhones, iPads and Android devices using Office each month, 2016 | more than 50 million |
| Paid business seats, March 2020 | nearly 258 million |
| Consumer subscribers, June 2025 | 89.0 million |
| Growth in paid business seats, year to June 2026 | 6% |
Sources: Microsoft (2012-2026); Spiceworks; GeekWire
Moving these programs to a new computer: Microsoft Office · Microsoft 365 · Outlook
Microsoft stopped giving a number of people using Office after 2018. It now reports paid commercial seats (licences held by businesses, schools and governments) and consumer subscribers, both on its earnings calls. A seat is a licence, not a person: one person can hold several, and some go unused.


Sources: Microsoft (2012-2026); Petri IT Knowledgebase (2016, 2018); Countly

| Version | End of support |
|---|---|
| Office 2010 | 13 October 2020 |
| Office 2013 | 11 April 2023 |
| Office 2016 | 14 October 2025 |
| Office 2019 | 14 October 2025 |
| Office 2021 | 13 October 2026 |
| Office LTSC 2021 | 13 October 2026 |
| Office 2024 | 9 October 2029 |
| Office LTSC 2024 | 9 October 2029 |
| Office 2019 for Mac | 10 October 2023 |
| Microsoft 365 Apps (subscription) | no end date |
Sources: Intra2net AG (2026a, 2026b, 2026c); Microsoft (2022-2026)
Moving these programs to a new computer: Office 2016 · Office 2019 · Microsoft Office
Microsoft publishes no count of people or PCs on any Office version, and no tracker measures the versions in use worldwide. The one regular sample is Intra2net's yearly survey of small German firms that do not use Microsoft 365, which covers the one-time-purchase versions only. Older counts come from IT-management networks and security scans.

| Version and survey date | Share of PCs |
|---|---|
| Office 2021, September 2026 | 15% |
| Office 2016, September 2026 | 34% |
| Office 2019, September 2026 | 26% |
| Office 2024, September 2026 | 18% |
| Office 2013, September 2026 | 4% |
| Office 2010, September 2026 | 3% |
| Office 2021, September 2025 | 15% |
| Office 2016, September 2025 | 36% |
| Office 2019, September 2025 | 29% |
| Office 2024, September 2025 | 8% |
| Office 2013, September 2025 | 7% |
| Office 2010, September 2025 | 5% |
| Office 2021, September 2024 | 14% |
| Office 2016, September 2024 | 37% |
| Office 2019, September 2024 | 33% |
| Office 2013, September 2024 | 9% |
| Office 2010, September 2024 | 7% |
| Office 2021, September 2022 | 3% |
| Office 2019, September 2022 | 32% |
| Office 2016, September 2022 | 37% |
| Office 2013, September 2022 | 17% |
| Office 2010 and 2007, September 2022 | 11% |
| Office 2010, March 2021 | 17% |
| Office 2007, March 2021 | 4% |
| Office 2019, March 2021 | 24% |
| Office 2016, March 2021 | 37% |
| Office 2013, March 2021 | 18% |
| Office 2010, Q1 2020 | 31% |
| Office 2007, Q1 2020 | 5% |
| Office 2016, Q1 2020 | 34% |
| Office 2013, Q1 2020 | 22% |
| Office 2019, Q1 2020 | 8% |
| Office 2010, Q1 2019 | 41% |
| Office 2019, Q1 2019 | 2% |
| Version | End of support |
|---|---|
| Office 2003 | 8 April 2014 |
| Office 2007 | 10 October 2017 |
| Office 2010 | 13 October 2020 |
| Office 2013 | 11 April 2023 |
| Office 2016 | 14 October 2025 |
| Office 2019 | 14 October 2025 |
| Office 2021 | 13 October 2026 |
| Office LTSC 2021 | 13 October 2026 |
| Office 2024 | 9 October 2029 |
| Office LTSC 2024 | 9 October 2029 |
| Office for Mac 2011 | 10 October 2017 |
| Office 2016 for Mac | 13 October 2020 |
| Office 2019 for Mac | 10 October 2023 |
| Office LTSC 2021 for Mac | 13 October 2026 |
| Office 2008 for Mac | 9 April 2013 |
| Office 2004 for Mac | 10 January 2012 |
| Microsoft 365 Apps | no end date |

Sources: Intra2net AG (2020-2026); Spiceworks; Smart Profile; Avast Software; InfoWorld; Microsoft (2017-2026); PCWorld; Lansweeper; The Register (2025, 2026); BleepingComputer; heise online (2025, 2026); Windows Report; Help Net Security; Office Watch; TechRepublic; Virtualization Review; Computerwoche (2024, 2025); Datanyze; Landbase
Apache OpenOffice was downloaded 11.6 million times in 2025, down from 54.0 million in 2013; it publishes no count of users (Apache OpenOffice, 2026).

| Suite, measure and date | Count |
|---|---|
| Apache OpenOffice: downloads since May 2012 | 404.8 million |
| LibreOffice: downloads, October 2025 to September 2026 | 51.2 million |
| WPS Office: paying individual subscribers, June 2026 | 48.25 million |
| Google Workspace: paying customers, April 2025 | over 11 million |
| OnlyOffice: users, 2026 | more than 21 million |
| Zoho Workplace: customers, 2026 | over 450,000 |
| Apple iWork: users, 2013 | over 10 million |
| WordPerfect Office: customers, 2005 | more than 20 million |
Sources: Apache OpenOffice; The Document Foundation (2026a, 2026b); Kingsoft Corporation; Google (2026, 2025); Okta; Ascensio System SIA; Zoho Corporation; Apple; Computerworld
No source counts Office and its alternatives in the same measure. Apache OpenOffice and LibreOffice publish downloads; The Document Foundation also estimates LibreOffice's users; Kingsoft counts monthly active devices for WPS Office; Google counts Workspace customers and, including free accounts, users.
| Year | Downloads |
|---|---|
| 2013 | 54.0 million |
| 2014 | 46.5 million |
| 2015 | 38.3 million |
| 2016 | 38.4 million |
| 2017 | 30.7 million |
| 2018 | 24.6 million |
| 2019 | 19.1 million |
| 2020 | 21.8 million |
| 2021 | 18.5 million |
| 2022 | 17.2 million |
| 2023 | 25.9 million |
| 2024 | 18.1 million |
| 2025 | 11.6 million |
| Month | Monthly active |
|---|---|
| December 2019 (users) | 411 million |
| December 2020 (users) | 474 million |
| December 2021 (devices) | 544 million |
| December 2022 (devices) | 573 million |
| December 2023 (devices) | 598 million |
| December 2024 (devices) | 632 million |
| December 2025 (devices) | 678 million |
| June 2026 (devices) | 676 million |

Sources: Apache OpenOffice (2016-2026); The Apache Software Foundation (2014, 2026); The Document Foundation (2025, 2026); Kingsoft Corporation (2020-2026); Google (2015-2026); CNBC; Okta (2019, 2026); TechTarget; Gartner; Apple; Ascensio System SIA; Zoho Corporation; Computerworld (2005, 2025); TechCrunch; WPS Software; About Chromebooks
Chrome accounted for 66.4% of web page views worldwide in September 2026, across desktops, phones and tablets (StatCounter, 2026).

| Browser | Share of desktop page views |
|---|---|
| Chrome | 65.1% |
| Edge | 14.6% |
| Safari | 8.1% |
| Firefox | 6.1% |
| Opera | 2.4% |
| Brave | 1.1% |
Sources: StatCounter (2026); Mozilla; Cloudflare
Moving these programs to a new computer: Google Chrome · Firefox
Browser shares come from trackers that count page views on the websites carrying their code (StatCounter) or requests through their network (Cloudflare), not people. The browser makers' own user counts appear further down, each in the measure its maker uses.
| Browser and platform | Share of page views |
|---|---|
| Chrome, all platforms | 66.4% |
| Safari, all platforms | 18.3% |
| Edge, all platforms | 6.0% |
| Firefox, all platforms | 2.8% |
| Samsung Internet, all platforms | 2.3% |
| Opera, all platforms | 1.8% |
| Chrome, desktop | 65.1% |
| Edge, desktop | 14.6% |
| Safari, desktop | 8.1% |
| Firefox, desktop | 6.1% |
| Opera, desktop | 2.4% |
| Brave, desktop | 1.1% |
| Chrome, mobile | 67.6% |
| Safari, mobile | 24.7% |
| Samsung Internet, mobile | 3.5% |
| Firefox, mobile | 0.7% |

| Country and platform | Share of page views |
|---|---|
| United States, all platforms | 53.8% |
| United States, desktop | 60.8% |
| United Kingdom, all platforms | 49.9% |
| United Kingdom, desktop | 49.8% |
| Germany, all platforms | 57.6% |
| Germany, desktop | 41.8% |
| France, all platforms | 59.5% |
| France, desktop | 57.0% |
| Japan, all platforms | 52.8% |
| Japan, desktop | 56.5% |
| India, all platforms | 88.6% |
| India, desktop | 81.8% |
| Brazil, all platforms | 77.1% |
| Brazil, desktop | 75.6% |





Sources: StatCounter (2025, 2026); Cloudflare (2023-2026); Google (2012-2025); Alphabet; 9to5Google; Microsoft (2020-2026); Windows Central (2017, 2021); Mozilla (2020-2026); Opera (2020-2026); Brave (2026); DuckDuckGo (2026); Valve; Apple; TechCrunch; Atlas VPN; Backlinko (2026); DemandSage; Wikipedia; Forbes
Microsoft Teams had more than 320 million monthly users in 2023, the last count published (Microsoft, 2023).

| Email client | Share of opens |
|---|---|
| Apple (Mail on iPhone, iPad and Mac) | 62.3% |
| Gmail | 27.0% |
| Outlook (desktop) | 5.8% |
| Yahoo | 2.6% |
| Outlook.com | 0.4% |
| Thunderbird | 0.2% |
Sources: Microsoft (2021-2026); Zoom Video Communications; Slack Technologies; MZLA Technologies; Litmus
Moving these programs to a new computer: Outlook · Thunderbird
Meeting and chat apps have been counted in many measures: organisations, daily users, monthly users, meeting participants and paid seats. Several makers stopped publishing user counts after 2021. Email clients are measured by the opens an email-testing service tracks, not by users.





| Year and client | Share of opens |
|---|---|
| 2022: Apple | 57.4% |
| 2022: Gmail | 29.5% |
| 2022: Outlook (desktop) | 4.2% |
| 2022: Yahoo | 3.4% |
| 2023: Apple | 58.1% |
| 2023: Gmail | 28.7% |
| 2023: Outlook (desktop) | 4.1% |
| 2023: Yahoo | 2.5% |
| 2024: Apple | 47.7% |
| 2024: Gmail | 35.2% |
| 2024: Outlook (desktop) | 4.8% |
| 2024: Yahoo | 3.0% |
| 2025: Apple | 49.4% |
| 2025: Gmail | 25.9% |
| 2025: Outlook (desktop) | 3.6% |
| 2025: Yahoo | 2.2% |
| 2026: Apple | 62.3% |
| 2026: Gmail | 27.0% |
| 2026: Outlook (desktop) | 5.8% |
| 2026: Yahoo | 2.6% |
| 2026: Outlook.com | 0.4% |
| 2026: Thunderbird | 0.2% |

Sources: Microsoft (2011-2026); Zoom Video Communications (2019-2026); The Verge; Zoom Communications; Slack Technologies (2017-2021); Slack; Salesforce; Cisco Systems (2020, 2021, 2026); Alphabet (2018, 2020); Google (2012, 2025, 2026); TechCrunch (2015, 2016); Discord (2020, 2026); CNBC; Android Central; Litmus (2012-2026); MZLA Technologies (2023, 2024, 2026); Windows Central; DemandSage (2026); Business of Apps; The Associated Press; Countly
Microsoft 365 was the No. 1 app among Okta's business customers in 2025, ahead of Google Workspace, AWS, Salesforce and Zoom (Okta, 2026).

| Source, measure and year | Apps |
|---|---|
| Zylo: SaaS apps per organisation, 2025 | 305 |
| Zylo: small companies against large enterprises, 2024 | 152 vs 660 |
| Productiv: SaaS apps per company, 2023 | 342 |
| BetterCloud: SaaS apps per organisation, 2023 | 112 |
| BetterCloud: change in apps per organisation, 2026 | +11% |
| Okta: large customers against smaller ones, 2018 | 129 vs 73 |
Sources: Okta (2015-2026); Zylo (2026, 2025); Productiv; BetterCloud (2026, 2024)
Moving these programs to a new computer: MATLAB · Dragon NaturallySpeaking
The most consistent ranking of business apps is Okta's yearly Businesses at Work report, which counts how many of Okta's customers connect each app through its sign-on service. It describes companies that use Okta, not all businesses. SaaS-management vendors count the apps per company in other ways and get much higher averages.
Sources: Okta (2015-2026); Zylo (2025, 2026); Productiv (2021, 2023, 2024); BetterCloud (2017-2026); Salesforce; Nuance Communications; MathWorks; Notta
TurboTax recorded 39.0 million US federal filing units in the 2026 tax season, 4.1 million of them with the installed desktop software (Intuit, 2026).

| Software, measure and date | Count |
|---|---|
| Intuit: customers across all its products, fiscal 2026 | about 93 million |
| QuickBooks Desktop: accounting revenue, fiscal 2026 | $1.8 billion |
| TurboTax units against self-prepared e-filed returns, 2025 | about 60% |
| H&R Block: paid do-it-yourself online returns, fiscal 2026 | 3.6 million |
| H&R Block: desktop software returns, fiscal 2022 (last count) | 1.9 million |
| Xero: customers, March 2026 | 4.92 million |
| Sage: customers, 2013 (last count) | more than 6 million |
| FreshBooks: people who have ever used it, 2026 | over 30 million (cumulative) |
Sources: Intuit (2019-2026); Internal Revenue Service; Quicken Inc.; H&R Block (2026, 2022); Xero Limited; The Sage Group plc; FreshBooks
Moving these programs to a new computer: QuickBooks · Quicken · TurboTax · Sage · Peachtree
Intuit counts TurboTax units (federal returns filed with TurboTax), counted QuickBooks Online subscribers until 2019 and now counts 'online ecosystem' paying customers. The IRS counts returns people prepare themselves. Quicken's and Sage's totals are rounded marketing figures.




Sources: Intuit (2013-2026); Internal Revenue Service (2019-2026); H&R Block (2022, 2026); Quicken Inc. (2023, 2026); The Sage Group plc (2013, 2014, 2025); CPA Practice Advisor; Xero Limited (2026); FreshBooks; ElectroIQ; 6sense; CFO South Africa
Acrobat, Express, Creative Cloud and Firefly together had more than 1 billion monthly users in mid-2026 (Adobe, 2026).

| Software, measure and date | Count |
|---|---|
| Canva: paid users, 2025 | over 31 million |
| Figma: monthly active users, March 2025 | more than 13 million |
| Pinnacle Studio: users, 2026 | 13+ million |
| CorelDRAW: users, 2015 | over 10 million |
| SolidWorks: users, 2026 | 8 million |
| MATLAB and Simulink: users, 2025 | over 5 million |
| Dragon Medical: physicians using it, 2021 | over 550,000 |
| Adobe's free creative apps: monthly active users, 2026 | over 100 million |
Sources: Adobe (2016, 2025, 2026); Autodesk, Inc.; VideoLAN; Canva; TechCrunch; Figma; Corel Corporation; Architosh; Dassault Systèmes; MathWorks; Nuance Communications
Moving these programs to a new computer: Photoshop · Lightroom · Adobe Acrobat · AutoCAD · CorelDRAW · Pinnacle Studio · iTunes · Picasa
Adobe and Autodesk report across their product families, not per program: Adobe counts monthly active users of Acrobat, Express and its other products together, and Autodesk counted subscriptions across all its software until 2025. Free and open-source programs publish downloads.





| Quarter | Premium subscribers |
|---|---|
| Q4 2015 | 28 million |
| Q4 2016 | 48 million |
| Q4 2017 | 71 million |
| Q4 2018 | 96 million |
| Q4 2019 | 124 million |
| Q4 2020 | 155 million |
| Q4 2021 | 180 million |
| Q4 2022 | 205 million |
| Q4 2023 | 236 million |
| Q4 2024 | 263 million |
| Q4 2025 | 290 million |
| Q2 2026 | 300 million |

Sources: Adobe (2001-2026); Shotkit; TechCrunch (2009-2026); Canva (2021-2025); Figma (2025, 2026); GIMP project (2025, 2026); Flathub; Autodesk; Autodesk, Inc. (2007-2026); InfoWorld; Jon Peddie Research; Engineering.com; Dassault Systèmes (2013-2026); Dassault Systèmes SOLIDWORKS (2016, 2020); Alludo; KKR and Corel Corporation; Corel Corporation (2009, 2026); Architosh; VideoLAN (2012, 2019, 2026); NETINT; Lowpass; Spotify Technology S.A. (2018-2026); Apple Inc. (2011-2026); Billboard (2016, 2017); Numerama; Variety; Bloomberg; Google (2008, 2016); VentureBeat; ProDesignTools; Skillademia; Design Your Way; ZipDo; Amra and Elma; SQ Magazine; DemandSage (2025, 2026); Hypebot; ExpertBeacon; Silicon Republic; ReadyContacts; Oman Observer; Techjockey; Yespress; Wikipedia; Apollo Technical
ChatGPT had more than 1.2 billion weekly users in October 2026, the highest count published so far (OpenAI, 2026).

| Chatbot | Share of referrals |
|---|---|
| ChatGPT | 80.5% |
| Gemini | 10.9% |
| Perplexity | 5.9% |
| Microsoft Copilot | 1.8% |
| Claude | 1.0% |
| DeepSeek | less than 0.1% |
Sources: OpenAI (2026a, 2026b, 2025a, 2025b); Google; Meta; Microsoft (2026, 2025); Pew Research Center; StatCounter; TechCrunch; Axios; The Verge; CNBC
Each AI company counts in its own measure: OpenAI gives weekly users, Google and Meta give monthly users, Microsoft gives paid seats and monthly users across its Copilot apps, and Anthropic gives business customers. App-analytics firms estimate the rest, and surveys ask people directly.





| Chatbot and month | Share of referrals |
|---|---|
| Perplexity, September 2025 | 10.9% |
| Gemini, September 2025 | 2.8% |
| Copilot, September 2025 | 4.0% |
| Claude, September 2025 | 1.0% |
| DeepSeek, September 2025 | 0.2% |
| Gemini, September 2026 | 10.9% |
| Perplexity, September 2026 | 5.9% |
| Copilot, September 2026 | 1.8% |
| Claude, September 2026 | 1.0% |
| DeepSeek, September 2026 | less than 0.1% |


| Country, measure and year | Share of adults |
|---|---|
| Six countries: weekly use of any generative AI, 2024 | 18% |
| Six countries: weekly use of any generative AI, 2025 | 34% |
| Six countries: ever used generative AI, 2024 | 40% |
| Six countries: ever used generative AI, 2025 | 61% |
| Six countries: weekly use of ChatGPT, 2024 | 11% |
| Six countries: weekly use of ChatGPT, 2025 | 22% |
| Six countries: weekly use of Google Gemini, 2025 | 11% |
| Six countries: weekly use of Meta AI, 2025 | 9% |
| Six countries: weekly use of Microsoft Copilot, 2025 | 6% |
| UK: weekly use of any generative AI, 2025 | 28% |
| UK: weekly use of ChatGPT, 2025 | 17% |
| USA: weekly use of any generative AI, 2025 | 36% |
| USA: weekly use of ChatGPT, 2025 | 22% |
| France: weekly use of any generative AI, 2025 | 27% |
| France: weekly use of ChatGPT, 2025 | 18% |
| Denmark: weekly use of any generative AI, 2025 | 34% |
| Denmark: weekly use of ChatGPT, 2025 | 28% |
| Japan: weekly use of any generative AI, 2025 | 26% |
| Japan: weekly use of ChatGPT, 2025 | 16% |
| Argentina: weekly use of any generative AI, 2025 | 51% |
| Argentina: weekly use of ChatGPT, 2025 | 31% |
Sources: OpenAI (2024, 2025, 2026); Sam Altman on X; Reuters; TechCrunch (2023-2026); Bloomberg News; Axios; VentureBeat; The Verge; CNBC (2025); TED; National Bureau of Economic Research; Sensor Tower (2026); Similarweb (2023-2026); Microsoft (2023-2026); GeekWire; Google (2025, 2026); Alphabet (2025, 2026); 9to5Google; Business Insider; Meta (2024, 2025, 2026); Engadget; Anthropic (2025, 2026); Perplexity; Tech in Asia; DeepSeek; StatCounter (2025, 2026); Pew Research Center (2023-2026); Gallup (2025, 2026); Reuters Institute for the Study of Journalism (2024, 2025, 2026); Microsoft and LinkedIn; BOND; Exploding Topics; DemandSage (2025, 2026); Backlinko (2026); Computerworld; Business of Apps; SeoProfy; Mailmodo; Wisernotify
Data. All 1,264 statistics on this page, each with its source, verbatim quote and locator: CSV · JSON. Charts and figures on this page may be reused with a link to https://www.zinstall.com/research/most-used-software-statistics as the source. Original publishers retain attribution.
What we included. Figures published by the software makers themselves (earnings releases, annual reports and filings, official blogs and statistics pages), by measurement services that describe their method (StatCounter, Cloudflare Radar, Litmus, Okta Businesses at Work, Similarweb, Sensor Tower), by public surveys (Pew Research Center, Gallup, the Reuters Institute, IRS filing statistics) and by security vendors' scans of their own users' PCs (Avast, Flexera), each in the measure its publisher used; restatements in the press and on roundup sites, traced to their source; and sums of published daily download counts, labelled as derived. Official statistics, the trackers' own publications, company filings and transcripts, and peer-reviewed or analyst reports are preferred; vendor surveys and news reports are included only where no better source exists and are labelled as such in the dataset.
How each figure was verified. Every record carries the exact sentence or table cell from the source (the quote) and where it sits (the locator). A researcher confirmed each one against the source document; a script then re-fetched every source on October 14, 2026 and checked for the quote. Records the script could not confirm are kept only if the researcher's check was complete, and are marked for human review in the dataset. Restatements (a later outlet quoting an earlier figure) are recorded as restatements, with the primary figure alongside.
What we excluded. Figures whose only source is a roundup, a content farm or Statista (they appear only as restatement records, traced to what they cite); counts of companies 'using' a program from technographics vendors that publish no method, as findings; any ranking or total that mixes measures (users, seats, customers, downloads); and any first-party Zinstall data. Where a source gives a figure only in a form we could not confirm (for example, a chart with no data table), the record is marked unverified and is not exported.
Rounding and derivation. Numbers are reproduced as published. Where a tracker publishes two decimals, statements and table cells give one decimal, rounded half up, and the dataset keeps the published value. In the short sentences at the top of the page and of each section, large counts and money amounts may be rounded to two or three significant figures; the exact figure follows in the section's full statements and in the dataset. Derived figures (a change between two months, a share computed from two counts) say so and name their inputs. The bold figure in each statement is a reading aid, not an edit.
Updates. Sources are re-checked and new figures added quarterly, with the monthly tracker series topped up as they are published; the next scheduled refresh is January 2027, then quarterly (after the software makers' earnings releases). Corrections are welcome through the contact page.
Measures. Each figure is given in the measure its publisher used. Monthly or weekly active users count people (or accounts) who used a product in a period; paid seats count licences, which one person can hold several of and which can go unused; business customers count organisations; downloads and installs count copies, not people; page-view and email-open shares count activity in a tracker's sample. Where a maker stopped publishing a figure, the last one is shown with its date.
Zinstall. "How Many People Use Office, Chrome, Teams and ChatGPT? Statistics on the Most Used Software." https://www.zinstall.com/research/most-used-software-statistics. Updated 2026-10-14.
No source counts every program on every computer. The last census of installed programs, Avast's 2018 data from 163 million PCs, found Google Chrome on 91% of them, Adobe Acrobat Reader on 61%, WinRAR on 48% and Microsoft Office on 45%. By users, the largest counts software makers publish are Windows, on more than 1.6 billion monthly active devices, and ChatGPT, with more than 1.2 billion weekly users.
Microsoft no longer gives a number of people. It reports more than 450 million paid Microsoft 365 business seats (December 2025) and nearly 95 million consumer subscribers (March 2026); a seat is a licence, and one person can hold several. Its last total of people, more than 1.2 billion, dates from 2015 and was repeated until 2018.
No count exists: Microsoft publishes none for any Office version. In the only regular survey, Intra2net's of small German firms without Microsoft 365, Office 2021 ran on 15% of on-premises Office PCs in September 2026, a month before its support ended on 13 October 2026. After that date, 82% of those PCs ran an Office version without security updates.
Office, by far, though no source counts both in the same measure. Microsoft reports more than 450 million paid business seats for Microsoft 365. Apache OpenOffice publishes only downloads: 11.6 million in 2025, and 404.8 million through SourceForge since May 2012. LibreOffice, the larger open-source suite, estimates its users at about 100 million, and WPS Office counts 676 million monthly active devices.
Chrome. It accounted for 66.4% of web page views worldwide in September 2026 across desktops, phones and tablets, and 65.1% on desktops, where Edge was second at 14.6% (StatCounter). Two thirds of the browser traffic reaching Cloudflare's network in 2025 also came from Chrome.
More than 1.2 billion people a week, OpenAI said in October 2026. OpenAI publishes weekly users only; the 'one billion monthly users' sometimes quoted is Sensor Tower's estimate for the mobile app. In the US, 44% of adults told Pew Research Center in February 2026 that they use ChatGPT.
Microsoft 365, by the number of companies that connect it through Okta's sign-on service: it has been first in every Businesses at Work report since it overtook Salesforce in January 2015, and in the 2026 report it led Google Workspace, AWS, Salesforce and Zoom. The average Okta customer used 98 apps.
The software maker's own figure, with its measure and date: earnings releases and annual reports (Microsoft, Alphabet, Adobe, Intuit, Zoom, Spotify), official statistics pages (Mozilla, Thunderbird, VideoLAN, Apache OpenOffice), and measurement services that publish their method (StatCounter, Cloudflare Radar, Litmus, Okta). StatCounter, for one, counts page views, not people. Every figure on this page links its source; roundup sites appear only as restatements, traced to what they cite.
Sources: Avast; Microsoft (2015, 2024, 2026); OpenAI; Intra2net AG (2026); Apache OpenOffice; The Document Foundation; Kingsoft Corporation; StatCounter (2026); Cloudflare; Sensor Tower; Pew Research Center; Okta (2015, 2020, 2026); Litmus
Every source document behind the figures on this page, listed by publisher. The sources line under each section links each publisher to its document, and the dataset carries the verbatim quote and locator for every statistic.
Loading the list of sources. It is also published as a file: JSON.