{ "title": "Most used software: user statistics by app, browser and office suite (dataset)", "slug": "most-used-software-statistics", "version": "1.0", "last_source_check": "2026-10-14", "publisher": "Zinstall", "permalink_base": "https://www.zinstall.com/research/most-used-software-statistics", "methodology": null, "record_count": 1264, "source_count": 744, "records": [ { "id": "openai-2024-04-01-chatgpt-over-100-million-weekly-users-185-countries", "family": "ai-assistants", "statement": "More than 100 million people in 185 countries used ChatGPT every week in April 2024, OpenAI said when it let people start using ChatGPT without an account (OpenAI, 2024).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "weekly users of ChatGPT (people using it in a week, OpenAI's count)", "display_value": "over 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-04-01", "population": "People using ChatGPT at least once a week, worldwide (185 countries)", "sample_n": null, "publisher": "OpenAI", "source_title": "Start using ChatGPT instantly", "source_url": "https://openai.com/index/start-using-chatgpt-instantly/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-04-01", "accessed_at": "2026-10-14", "quote": "More than 100 million people across 185 countries use ChatGPT weekly to learn something new, find creative inspiration, and get answers to their questions.", "locator": "Opening paragraph of the post dated April 1, 2024", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "OpenAI's first weekly figure written on its own site. The same 100 million weekly figure was first said on stage by Sam Altman at DevDay on 6 November 2023 (see the TechCrunch record) and was repeated as 'more than a hundred million' in the GPT-4o launch post of 13 May 2024. Raw: openai-2024-04-01-start-using-chatgpt-instantly.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2024-04-01-chatgpt-over-100-million-weekly-users-185-countries", "citation_text": "More than 100 million people in 185 countries used ChatGPT every week in April 2024, OpenAI said when it let people start using ChatGPT without an account (OpenAI, 2024). Source: OpenAI, \"Start using ChatGPT instantly\" (https://openai.com/index/start-using-chatgpt-instantly/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2024-04-01-chatgpt-over-100-million-weekly-users-185-countries." }, { "id": "openai-2024-10-02-chatgpt-over-250-million-weekly-users", "family": "ai-assistants", "statement": "Over 250 million people used ChatGPT every week in October 2024, OpenAI said when it announced $6.6 billion of new funding (OpenAI, 2024).", "short_statement": null, "short_refs": null, "value": 250000000, "unit": "weekly users of ChatGPT (OpenAI's count)", "display_value": "over 250 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10-02", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "New funding to scale the benefits of AI", "source_url": "https://openai.com/index/scale-the-benefits-of-ai/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-10-02", "accessed_at": "2026-10-14", "quote": "Every week, over 250 million people around the world use ChatGPT to enhance their work, creativity, and learning.", "locator": "Second paragraph of the funding announcement dated October 2, 2024", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Funding post ($6.6B at a $157B post-money valuation). Raw: openai-2024-10-02-new-funding-to-scale-the-benefits-of-ai.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2024-10-02-chatgpt-over-250-million-weekly-users", "citation_text": "Over 250 million people used ChatGPT every week in October 2024, OpenAI said when it announced $6.6 billion of new funding (OpenAI, 2024). Source: OpenAI, \"New funding to scale the benefits of AI\" (https://openai.com/index/scale-the-benefits-of-ai/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2024-10-02-chatgpt-over-250-million-weekly-users." }, { "id": "openai-2025-03-31-chatgpt-500-million-weekly-users", "family": "ai-assistants", "statement": "500 million people used ChatGPT every week at the end of March 2025, OpenAI said when it announced $40 billion of new funding (OpenAI, 2025).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "weekly users of ChatGPT (OpenAI's count)", "display_value": "500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03-31", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "New funding to build towards AGI", "source_url": "https://openai.com/index/march-funding-updates/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-03-31", "accessed_at": "2026-10-14", "quote": "Today we're announcing new funding—$40 billion at a $300 billion post-money valuation, which enables us to ... deliver increasingly powerful tools for the 500 million people who use ChatGPT every week.", "locator": "First paragraph of the post dated March 31, 2025", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Raw: openai-2025-03-31-new-funding-to-build-towards-agi.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2025-03-31-chatgpt-500-million-weekly-users", "citation_text": "500 million people used ChatGPT every week at the end of March 2025, OpenAI said when it announced $40 billion of new funding (OpenAI, 2025). Source: OpenAI, \"New funding to build towards AGI\" (https://openai.com/index/march-funding-updates/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2025-03-31-chatgpt-500-million-weekly-users." }, { "id": "openai-2025-09-15-chatgpt-700-million-weekly-active-users", "family": "ai-assistants", "statement": "700 million weekly active users of ChatGPT were cited by OpenAI in September 2025 when it published its study of how people use ChatGPT (OpenAI, 2025).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "weekly active users of ChatGPT (OpenAI's count)", "display_value": "700 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09-15", "population": "Weekly active users of ChatGPT, worldwide (all plans)", "sample_n": null, "publisher": "OpenAI", "source_title": "How people are using ChatGPT", "source_url": "https://openai.com/index/how-people-are-using-chatgpt/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-09-15", "accessed_at": "2026-10-14", "quote": "Given the sample size and 700 million weekly active users of ChatGPT, this is the most comprehensive study of actual consumer use of AI ever released.", "locator": "Second paragraph, describing the NBER working paper by OpenAI's Economic Research team and David Deming", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "The 700 million figure was first announced on 4 August 2025 by Nick Turley, head of ChatGPT ('on track to reach 700M weekly active users', see the CNBC record). Raw: openai-2025-09-15-how-people-are-using-chatgpt.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2025-09-15-chatgpt-700-million-weekly-active-users", "citation_text": "700 million weekly active users of ChatGPT were cited by OpenAI in September 2025 when it published its study of how people use ChatGPT (OpenAI, 2025). Source: OpenAI, \"How people are using ChatGPT\" (https://openai.com/index/how-people-are-using-chatgpt/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2025-09-15-chatgpt-700-million-weekly-active-users." }, { "id": "openai-2025-10-06-devday-chatgpt-800-million-plus-weekly-users", "family": "ai-assistants", "statement": "800 million or more people used ChatGPT every week in October 2025, OpenAI said at its DevDay developer conference on 6 October 2025 (OpenAI, 2025).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "weekly users of ChatGPT (OpenAI's count)", "display_value": "800 million+", "display_label": "OpenAI DevDay, October 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-06", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "DevDay 2025", "source_url": "https://openai.com/devday/2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-06", "accessed_at": "2026-10-14", "quote": "4M developers have built with OpenAI 800M+ weekly ChatGPT users 6B tokens per minute on the API platform", "locator": "Statistic tiles at the top of the DevDay 2025 event page", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Event page (dated by the 6 October 2025 conference; the page is kept live). Sam Altman gave the figure in the keynote (TechCrunch record) and the same-day post 'Introducing apps in ChatGPT and the new Apps SDK' says developers can 'reach over 800 million ChatGPT users'. OpenAI repeated 'more than 800 million weekly users' on 5 November 2025 and 'more than 800 million users every week' in The state of enterprise AI on 8 December 2025. Raw: openai-2025-10-06-devday-2025-page.html/.txt, openai-2025-10-06-introducing-apps-in-chatgpt.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2025-10-06-devday-chatgpt-800-million-plus-weekly-users", "citation_text": "800 million or more people used ChatGPT every week in October 2025, OpenAI said at its DevDay developer conference on 6 October 2025 (OpenAI, 2025). Source: OpenAI, \"DevDay 2025\" (https://openai.com/devday/2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2025-10-06-devday-chatgpt-800-million-plus-weekly-users." }, { "id": "openai-2025-11-05-chatgpt-for-work-seats-over-7-million", "family": "ai-assistants", "statement": "More than 7 million seats of ChatGPT for Work (OpenAI's paid business plans) were in use in November 2025, up 40% in two months, OpenAI said (OpenAI, 2025).", "short_statement": null, "short_refs": null, "value": 7000000, "unit": "ChatGPT for Work seats (paid business plan seats, OpenAI's count)", "display_value": "over 7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11-05", "population": "Seats on ChatGPT for Work plans (Business, Enterprise, Edu)", "sample_n": null, "publisher": "OpenAI", "source_title": "1 million business customers: the fastest-growing business platform in history", "source_url": "https://openai.com/index/1-million-businesses-putting-ai-to-work/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-11-05", "accessed_at": "2026-10-14", "quote": "we now have more than 7 million total ChatGPT for Work seats (up 40% in just 2 months ... ChatGPT Enterprise seats specifically have grown 9x year-over-year.", "locator": "Section 'From personal use to companywide impact', first paragraph", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Measure: seats, not people or companies. OpenAI's other business figures use 'paying business users' (1, 2, 3, 5 and 9 million); seats and paying business users are treated as one series here, with this change of wording noted. Raw: openai-2025-11-05-1-million-businesses-putting-ai-to-work.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2025-11-05-chatgpt-for-work-seats-over-7-million", "citation_text": "More than 7 million seats of ChatGPT for Work (OpenAI's paid business plans) were in use in November 2025, up 40% in two months, OpenAI said (OpenAI, 2025). Source: OpenAI, \"1 million business customers: the fastest-growing business platform in history\" (https://openai.com/index/1-million-businesses-putting-ai-to-work/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2025-11-05-chatgpt-for-work-seats-over-7-million." }, { "id": "openai-2025-11-05-over-1-million-business-customers", "family": "ai-assistants", "statement": "More than 1 million business customers paid OpenAI for business use in November 2025, through ChatGPT for Work or its developer platform, OpenAI said (OpenAI, 2025).", "short_statement": null, "short_refs": null, "value": 1000000, "unit": "paying business customers (organisations, OpenAI's count)", "display_value": "over 1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11-05", "population": "Organisations that actively pay OpenAI for business use (ChatGPT for Work or the API)", "sample_n": null, "publisher": "OpenAI", "source_title": "1 million business customers: the fastest-growing business platform in history", "source_url": "https://openai.com/index/1-million-businesses-putting-ai-to-work/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-11-05", "accessed_at": "2026-10-14", "quote": "Today, we're announcing that more than 1 million business customers around the world are directly using OpenAI—the fastest-growing business platform in history. This includes all organizations that actively pay OpenAI for business use", "locator": "Opening paragraph of the post dated November 5, 2025", "derived": false, "formula": null, "headline": false, "series": "openai-business-customers", "history": [], "notes": "Organisations, not people; includes API-only customers, so it is not a ChatGPT-only count. Raw: openai-2025-11-05-1-million-businesses-putting-ai-to-work.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2025-11-05-over-1-million-business-customers", "citation_text": "More than 1 million business customers paid OpenAI for business use in November 2025, through ChatGPT for Work or its developer platform, OpenAI said (OpenAI, 2025). Source: OpenAI, \"1 million business customers: the fastest-growing business platform in history\" (https://openai.com/index/1-million-businesses-putting-ai-to-work/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2025-11-05-over-1-million-business-customers." }, { "id": "openai-2026-02-27-chatgpt-over-900-million-weekly-active-users", "family": "ai-assistants", "statement": "More than 900 million weekly active users used ChatGPT in February 2026, OpenAI said when it announced $110 billion of new investment (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "weekly active users of ChatGPT (OpenAI's count)", "display_value": "over 900 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-27", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "Scaling AI for everyone", "source_url": "https://openai.com/index/scaling-ai-for-everyone/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-27", "accessed_at": "2026-10-14", "quote": "ChatGPT is where people start with AI, with more than 900M weekly active users, and we now have more than 50 million consumer subscribers.", "locator": "Paragraph beginning 'ChatGPT is where people start with AI', post dated February 27, 2026", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Funding post ($110B at a $730B pre-money valuation, from SoftBank, NVIDIA and Amazon). Raw: openai-2026-02-27-scaling-ai-for-everyone.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-900-million-weekly-active-users", "citation_text": "More than 900 million weekly active users used ChatGPT in February 2026, OpenAI said when it announced $110 billion of new investment (OpenAI, 2026). Source: OpenAI, \"Scaling AI for everyone\" (https://openai.com/index/scaling-ai-for-everyone/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-900-million-weekly-active-users." }, { "id": "openai-2026-02-27-chatgpt-over-50-million-consumer-subscribers", "family": "ai-assistants", "statement": "More than 50 million consumer subscribers paid for ChatGPT in February 2026, OpenAI said, the only subscriber total it has published (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 50000000, "unit": "consumer subscribers of ChatGPT (paid individual plans, OpenAI's count)", "display_value": "over 50 million", "display_label": "OpenAI, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-27", "population": "Paying subscribers to ChatGPT's consumer plans (such as Go, Plus and Pro)", "sample_n": null, "publisher": "OpenAI", "source_title": "Scaling AI for everyone", "source_url": "https://openai.com/index/scaling-ai-for-everyone/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-27", "accessed_at": "2026-10-14", "quote": "we now have more than 50 million consumer subscribers. Subscriber momentum accelerated meaningfully to start the year, with January and February on track to be the largest months for new subscribers in our history.", "locator": "Paragraph beginning 'ChatGPT is where people start with AI', post dated February 27, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Subscribers across consumer plans, not Plus alone. Earlier subscriber counts in circulation came from press reports of internal figures, not from OpenAI statements. 'Only subscriber total it has published' is as found in OpenAI's posts on 14 October 2026. Raw: openai-2026-02-27-scaling-ai-for-everyone.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-50-million-consumer-subscribers", "citation_text": "More than 50 million consumer subscribers paid for ChatGPT in February 2026, OpenAI said, the only subscriber total it has published (OpenAI, 2026). Source: OpenAI, \"Scaling AI for everyone\" (https://openai.com/index/scaling-ai-for-everyone/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-50-million-consumer-subscribers." }, { "id": "openai-2026-02-27-chatgpt-over-9-million-paying-business-users", "family": "ai-assistants", "statement": "More than 9 million paying business users relied on ChatGPT for work in February 2026, OpenAI said (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 9000000, "unit": "paying business users of ChatGPT (OpenAI's count)", "display_value": "over 9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-27", "population": "Paying users of ChatGPT's business plans (Business, Enterprise, Edu)", "sample_n": null, "publisher": "OpenAI", "source_title": "Scaling AI for everyone", "source_url": "https://openai.com/index/scaling-ai-for-everyone/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-27", "accessed_at": "2026-10-14", "quote": "More than 9 million paying business users rely on ChatGPT for work, and startups, enterprises, and governments are building on the OpenAI platform", "locator": "Business paragraph of the post dated February 27, 2026", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Raw: openai-2026-02-27-scaling-ai-for-everyone.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-9-million-paying-business-users", "citation_text": "More than 9 million paying business users relied on ChatGPT for work in February 2026, OpenAI said (OpenAI, 2026). Source: OpenAI, \"Scaling AI for everyone\" (https://openai.com/index/scaling-ai-for-everyone/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-02-27-chatgpt-over-9-million-paying-business-users." }, { "id": "openai-2026-07-31-friar-models-reach-over-1-billion-active-users", "family": "ai-assistants", "statement": "More than 1 billion active users were reached by OpenAI's models across its products in July 2026, OpenAI's chief financial officer Sarah Friar wrote, in a count that is not limited to ChatGPT and names no time window (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "active users of OpenAI's models across products (period not stated, OpenAI's count)", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-31", "population": "Active users of OpenAI's models across ChatGPT, Codex and other products", "sample_n": null, "publisher": "OpenAI", "source_title": "Building abundant intelligence", "source_url": "https://openai.com/index/building-abundant-intelligence/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-31", "accessed_at": "2026-10-14", "quote": "Our models now reach more than one billion active users and more than two million businesses. As people gain confidence in the technology, they use it more deeply.", "locator": "Paragraph beginning 'The scale of that learning matters', post by Sarah Friar dated July 31, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "OpenAI's first billion-user statement, reported by AFP (via BNN Bloomberg and The Express Tribune, 31 July 2026) as 'more than 1 billion active users'. It covers OpenAI's models across products and gives no weekly or monthly window, so it is not a point in the ChatGPT weekly series. Two days earlier The Information (paywalled, not fetched) had reported from internal figures that ChatGPT was nearing 1 billion weekly users, seven months behind OpenAI's target (as summarised by The Next Web, 29 July 2026). Raw: openai-2026-07-31-building-abundant-intelligence.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-07-31-friar-models-reach-over-1-billion-active-users", "citation_text": "More than 1 billion active users were reached by OpenAI's models across its products in July 2026, OpenAI's chief financial officer Sarah Friar wrote, in a count that is not limited to ChatGPT and names no time window (OpenAI, 2026). Source: OpenAI, \"Building abundant intelligence\" (https://openai.com/index/building-abundant-intelligence/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-07-31-friar-models-reach-over-1-billion-active-users." }, { "id": "openai-2026-07-31-friar-over-2-million-businesses", "family": "ai-assistants", "statement": "More than 2 million businesses were reached by OpenAI's models in July 2026, OpenAI said, double the 1 million business customers it announced in November 2025 (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 2000000, "unit": "businesses using OpenAI (organisations, OpenAI's count)", "display_value": "over 2 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-31", "population": "Businesses reached by OpenAI's models (ChatGPT for Work and the API)", "sample_n": null, "publisher": "OpenAI", "source_title": "Building abundant intelligence", "source_url": "https://openai.com/index/building-abundant-intelligence/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-31", "accessed_at": "2026-10-14", "quote": "Our models now reach more than one billion active users and more than two million businesses.", "locator": "Paragraph beginning 'The scale of that learning matters', post by Sarah Friar dated July 31, 2026", "derived": false, "formula": null, "headline": false, "series": "openai-business-customers", "history": [], "notes": "'Reach' rather than 'paying customers' (the November 2025 wording); treated as the same series with the wording noted. Raw: openai-2026-07-31-building-abundant-intelligence.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-07-31-friar-over-2-million-businesses", "citation_text": "More than 2 million businesses were reached by OpenAI's models in July 2026, OpenAI said, double the 1 million business customers it announced in November 2025 (OpenAI, 2026). Source: OpenAI, \"Building abundant intelligence\" (https://openai.com/index/building-abundant-intelligence/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-07-31-friar-over-2-million-businesses." }, { "id": "openai-2026-08-31-chatgpt-over-1-billion-weekly-active-users", "family": "ai-assistants", "statement": "More than 1 billion weekly active users used ChatGPT in August 2026, OpenAI said when its ChatGPT advertising business reached a $1 billion annual revenue run rate (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "weekly active users of ChatGPT (OpenAI's count)", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08-31", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "A milestone in expanding access to AI", "source_url": "https://openai.com/index/expanding-access-to-ai-with-chatgpt-ads/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-08-31", "accessed_at": "2026-10-14", "quote": "including an advertising-supported free tier that helps keep ChatGPT available to more than 1 billion weekly active users.", "locator": "Paragraph beginning 'Advertising is one pillar of OpenAI's diversified business model', post dated August 31, 2026", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "The earliest OpenAI post found that gives ChatGPT itself a weekly figure above 1 billion. Before it, OpenAI wrote on 31 July 2026 that its models reach 'more than one billion active users' (all products, no window) and on 6 August 2026 that 'more than 1 billion people are putting ChatGPT to work' (no window). On 8 September 2026 Sarah Friar wrote that 'Our products reach more than one billion weekly active users' (all products). Raw: openai-2026-08-31-expanding-access-to-ai-with-chatgpt-ads.html/.txt; openai-2026-08-06-how-the-world-is-putting-chatgpt-to-work.html/.txt; openai-2026-09-08-the-work-now-within-reach.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-08-31-chatgpt-over-1-billion-weekly-active-users", "citation_text": "More than 1 billion weekly active users used ChatGPT in August 2026, OpenAI said when its ChatGPT advertising business reached a $1 billion annual revenue run rate (OpenAI, 2026). Source: OpenAI, \"A milestone in expanding access to AI\" (https://openai.com/index/expanding-access-to-ai-with-chatgpt-ads/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-08-31-chatgpt-over-1-billion-weekly-active-users." }, { "id": "openai-2026-09-08-friar-products-over-1-billion-weekly-active-users-2-5-million-businesses", "family": "ai-assistants", "statement": "2.5 million businesses and more than 1 billion weekly active users were reached by OpenAI's products in September 2026, Sarah Friar wrote (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 2500000, "unit": "businesses using OpenAI's products (organisations, OpenAI's count)", "display_value": "2.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09-08", "population": "Businesses reached by OpenAI's products (ChatGPT, ChatGPT Work, Codex and the API)", "sample_n": null, "publisher": "OpenAI", "source_title": "The Work Now Within Reach", "source_url": "https://openai.com/index/the-work-now-within-reach/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-08", "accessed_at": "2026-10-14", "quote": "Our products reach more than one billion weekly active users and 2.5 million businesses.", "locator": "Post by Sarah Friar dated September 8, 2026, paragraph beginning 'Our products reach'", "derived": false, "formula": null, "headline": false, "series": "openai-business-customers", "history": [], "notes": "The weekly-user half of the sentence covers all OpenAI products, not ChatGPT alone; the business count is the latest in the series. Raw: openai-2026-09-08-the-work-now-within-reach.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-09-08-friar-products-over-1-billion-weekly-active-users-2-5-million-businesses", "citation_text": "2.5 million businesses and more than 1 billion weekly active users were reached by OpenAI's products in September 2026, Sarah Friar wrote (OpenAI, 2026). Source: OpenAI, \"The Work Now Within Reach\" (https://openai.com/index/the-work-now-within-reach/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-09-08-friar-products-over-1-billion-weekly-active-users-2-5-million-businesses." }, { "id": "openai-2026-09-29-devday-2026-chatgpt-1-2-billion-weekly-users", "family": "ai-assistants", "statement": "1.2 billion weekly users of ChatGPT were cited by OpenAI at its DevDay developer conference on 29 September 2026 (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": 1200000000, "unit": "weekly users of ChatGPT (OpenAI's count)", "display_value": "1.2 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09-29", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "DevDay 2026 Recap", "source_url": "https://openai.com/index/devday-2026-recap/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-29", "accessed_at": "2026-10-14", "quote": "opening up ChatGPT as a shared surface where humans and agents can collaborate and where developers can directly launch new native experiences to our collective 1.2B weekly users.", "locator": "Opening paragraph of the recap dated September 29, 2026", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Engadget's DevDay live blog (29 September 2026) reported the same 1.2 billion figure from a graphic behind Sam Altman (search result, not fetched). Raw: openai-2026-09-29-devday-2026-recap.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-09-29-devday-2026-chatgpt-1-2-billion-weekly-users", "citation_text": "1.2 billion weekly users of ChatGPT were cited by OpenAI at its DevDay developer conference on 29 September 2026 (OpenAI, 2026). Source: OpenAI, \"DevDay 2026 Recap\" (https://openai.com/index/devday-2026-recap/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-09-29-devday-2026-chatgpt-1-2-billion-weekly-users." }, { "id": "openai-2026-10-07-chatgpt-over-1-2-billion-weekly-users", "family": "ai-assistants", "statement": "More than 1.2 billion people used ChatGPT every week in October 2026, OpenAI said when it released GPT-6 to all users, the highest figure it has published (OpenAI, 2026).", "short_statement": "ChatGPT had more than **1.2 billion** weekly users in October 2026, the highest count published so far (OpenAI, 2026).", "short_refs": null, "value": 1200000000, "unit": "weekly users of ChatGPT (OpenAI's count)", "display_value": "over 1.2 billion", "display_label": "OpenAI, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-07", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "OpenAI", "source_title": "GPT-6 and Intelligent UI for everyone", "source_url": "https://openai.com/index/gpt-6-for-everyone/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-07", "accessed_at": "2026-10-14", "quote": "GPT-6 brings our latest advances in intelligence to the more than 1.2 billion people who use ChatGPT every week.", "locator": "Closing paragraph of the post dated October 7, 2026 (the opening paragraph also says 'more than 1.2 billion people who use ChatGPT each week')", "derived": false, "formula": null, "headline": true, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Latest OpenAI figure found on 14 October 2026. Weekly users, not monthly; OpenAI has never published a monthly active user count for ChatGPT. Raw: openai-2026-10-07-gpt-6-for-everyone.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-10-07-chatgpt-over-1-2-billion-weekly-users", "citation_text": "More than 1.2 billion people used ChatGPT every week in October 2026, OpenAI said when it released GPT-6 to all users, the highest figure it has published (OpenAI, 2026). Source: OpenAI, \"GPT-6 and Intelligent UI for everyone\" (https://openai.com/index/gpt-6-for-everyone/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-10-07-chatgpt-over-1-2-billion-weekly-users." }, { "id": "sama-2022-12-05-chatgpt-crossed-1-million-users", "family": "ai-assistants", "statement": "1 million users had signed up to ChatGPT five days after its 30 November 2022 launch, OpenAI chief executive Sam Altman posted on 5 December 2022 (Sam Altman, 2022).", "short_statement": null, "short_refs": null, "value": 1000000, "unit": "users of ChatGPT since launch (cumulative sign-ups, as stated by OpenAI's CEO)", "display_value": "1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-12-05", "population": "People who had used ChatGPT since its 30 November 2022 launch", "sample_n": null, "publisher": "Sam Altman (OpenAI CEO) on X", "source_title": "Post by @sama, 5 December 2022 (retrieved through X's oEmbed endpoint)", "source_url": "https://x.com/sama/status/1599668808285028353", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-12-05", "accessed_at": "2026-10-14", "quote": "ChatGPT launched on wednesday. today it crossed 1 million users!", "locator": "Text of the post, as returned by publish.twitter.com/oembed for status 1599668808285028353 (dated December 5, 2022)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Cumulative users since launch, not an active-user measure, so it is not a point in the weekly series. The origin of the '1 million users in 5 days' line in roundups. Raw: sama-2022-12-05-x-chatgpt-crossed-1-million-users-oembed.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sama-2022-12-05-chatgpt-crossed-1-million-users", "citation_text": "1 million users had signed up to ChatGPT five days after its 30 November 2022 launch, OpenAI chief executive Sam Altman posted on 5 December 2022 (Sam Altman, 2022). Source: Sam Altman (OpenAI CEO) on X, \"Post by @sama, 5 December 2022 (retrieved through X's oEmbed endpoint)\" (https://x.com/sama/status/1599668808285028353). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sama-2022-12-05-chatgpt-crossed-1-million-users." }, { "id": "reuters-2023-02-01-ubs-similarweb-chatgpt-100-million-monthly-active-users-january-2023", "family": "ai-assistants", "statement": "100 million monthly active users was UBS analysts' estimate for ChatGPT in January 2023, two months after launch, based on Similarweb web-traffic data rather than any OpenAI figure (Reuters, 2023).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of ChatGPT (UBS estimate from Similarweb data)", "display_value": "100 million (estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-01", "population": "Estimated monthly active users of ChatGPT, January 2023", "sample_n": null, "publisher": "Reuters (reporting a UBS note based on Similarweb data)", "source_title": "ChatGPT sets record for fastest-growing user base - analyst note", "source_url": "https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/", "source_type": "secondary", "source_access": "open", "published_at": "2023-02-01", "accessed_at": "2026-10-14", "quote": "ChatGPT, the popular chatbot from OpenAI, is estimated to have reached 100 million monthly active users in January, just two months after launch, making it the fastest-growing consumer application in history, according to a UBS study", "locator": "First paragraph; Wayback snapshot https://web.archive.org/web/20230202011533/https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/ (live page refuses automated fetches)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "An analyst estimate from website visits (the same article: 'citing data from analytics firm Similar Web, said about 13 million unique visitors used ChatGPT per day in January'), not an OpenAI count, and monthly rather than weekly. It is the most repeated ChatGPT number of 2023 ('100 million users in two months', 'fastest-growing app ever') and is still quoted in 2026 roundups. OpenAI's own first 100 million figure was weekly users, in November 2023. Raw: reuters-2023-02-01-ubs-chatgpt-100-million-mau-wayback.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-2023-02-01-ubs-similarweb-chatgpt-100-million-monthly-active-users-january-2023", "citation_text": "100 million monthly active users was UBS analysts' estimate for ChatGPT in January 2023, two months after launch, based on Similarweb web-traffic data rather than any OpenAI figure (Reuters, 2023). Source: Reuters (reporting a UBS note based on Similarweb data), \"ChatGPT sets record for fastest-growing user base - analyst note\" (https://www.reuters.com/technology/chatgpt-sets-record-fastest-growing-user-base-analyst-note-2023-02-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-2023-02-01-ubs-similarweb-chatgpt-100-million-monthly-active-users-january-2023." }, { "id": "techcrunch-2023-11-06-altman-devday-chatgpt-100-million-weekly-active-users", "family": "ai-assistants", "statement": "100 million weekly active users used ChatGPT in November 2023, OpenAI chief executive Sam Altman said at the company's first DevDay conference, as reported by TechCrunch (TechCrunch, 2023).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "weekly active users of ChatGPT (OpenAI's count, as reported)", "display_value": "100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-11-06", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "TechCrunch (reporting Sam Altman, OpenAI)", "source_title": "OpenAI's ChatGPT now has 100 million weekly active users", "source_url": "https://techcrunch.com/2023/11/06/openais-chatgpt-now-has-100-million-weekly-active-users/", "source_type": "secondary", "source_access": "open", "published_at": "2023-11-06", "accessed_at": "2026-10-14", "quote": "ChatGPT now has 100 million weekly active users, OpenAI CEO Sam Altman announced on Monday at the company's first developer conference in San Francisco.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "OpenAI's first weekly active user figure. OpenAI's own DevDay 2023 announcement post ('New models and developer products announced at DevDay') carries no user figure; the number was said on stage. The same TechCrunch paragraph recalls the 2023 UBS estimate of '100 million monthly users within just two months'. Raw: techcrunch-2023-11-06-chatgpt-100-million-weekly-active-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2023-11-06-altman-devday-chatgpt-100-million-weekly-active-users", "citation_text": "100 million weekly active users used ChatGPT in November 2023, OpenAI chief executive Sam Altman said at the company's first DevDay conference, as reported by TechCrunch (TechCrunch, 2023). Source: TechCrunch (reporting Sam Altman, OpenAI), \"OpenAI's ChatGPT now has 100 million weekly active users\" (https://techcrunch.com/2023/11/06/openais-chatgpt-now-has-100-million-weekly-active-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2023-11-06-altman-devday-chatgpt-100-million-weekly-active-users." }, { "id": "bloomberg-2024-04-04-lightcap-chatgpt-enterprise-over-600000-signed-up", "family": "ai-assistants", "statement": "More than 600,000 people had signed up to use ChatGPT Enterprise by April 2024, up from about 150,000 in January, OpenAI chief operating officer Brad Lightcap told Bloomberg (Bloomberg, 2024).", "short_statement": null, "short_refs": null, "value": 600000, "unit": "people signed up to ChatGPT Enterprise (OpenAI's count, as reported)", "display_value": "over 600,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-04-04", "population": "People signed up to use ChatGPT Enterprise", "sample_n": null, "publisher": "Bloomberg News (syndicated by Data Center Knowledge)", "source_title": "OpenAI Sees 'Tremendous Growth' in Corporate Version of ChatGPT", "source_url": "https://www.datacenterknowledge.com/ai-data-centers/openai-sees-tremendous-growth-in-corporate-version-of-chatgpt", "source_type": "secondary", "source_access": "open", "published_at": "2024-04-04", "accessed_at": "2026-10-14", "quote": "In an interview on Bloomberg Technology, OpenAI's Chief Operating Officer Brad Lightcap said there are now more than 600,000 people signed up to use ChatGPT Enterprise, up from around 150,000 in January.", "locator": "Second paragraph of the Bloomberg News story dated April 4, 2024 (original at bloomberg.com/news/articles/2024-04-04/openai-sees-tremendous-growth-in-corporate-version-of-chatgpt, paywalled)", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "ChatGPT Enterprise only (ChatGPT Team launched January 2024 and Edu in May 2024 are not included), and 'signed up' rather than paying users. Raw: bloomberg-via-datacenterknowledge-2024-04-04-chatgpt-enterprise-600000.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bloomberg-2024-04-04-lightcap-chatgpt-enterprise-over-600000-signed-up", "citation_text": "More than 600,000 people had signed up to use ChatGPT Enterprise by April 2024, up from about 150,000 in January, OpenAI chief operating officer Brad Lightcap told Bloomberg (Bloomberg, 2024). Source: Bloomberg News (syndicated by Data Center Knowledge), \"OpenAI Sees 'Tremendous Growth' in Corporate Version of ChatGPT\" (https://www.datacenterknowledge.com/ai-data-centers/openai-sees-tremendous-growth-in-corporate-version-of-chatgpt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bloomberg-2024-04-04-lightcap-chatgpt-enterprise-over-600000-signed-up." }, { "id": "axios-2024-08-29-chatgpt-over-200-million-weekly-active-users", "family": "ai-assistants", "statement": "More than 200 million weekly active users used ChatGPT in August 2024, twice as many as in November 2023, OpenAI told Axios (Axios, 2024).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "weekly active users of ChatGPT (OpenAI's count, as reported)", "display_value": "over 200 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-08-29", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "Axios (reporting OpenAI)", "source_title": "OpenAI says ChatGPT usage has doubled in the last year", "source_url": "https://www.axios.com/2024/08/29/openai-chatgpt-200-million-weekly-active-users", "source_type": "secondary", "source_access": "open", "published_at": "2024-08-29", "accessed_at": "2026-10-14", "quote": "OpenAI said on Thursday that ChatGPT now has more than 200 million weekly active users", "locator": "First paragraph of the story published 29 August 2024", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "No OpenAI post carries this figure; Axios was the first outlet (Reuters reported it the same day). Raw: axios-2024-08-29-chatgpt-200-million-weekly-active-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#axios-2024-08-29-chatgpt-over-200-million-weekly-active-users", "citation_text": "More than 200 million weekly active users used ChatGPT in August 2024, twice as many as in November 2023, OpenAI told Axios (Axios, 2024). Source: Axios (reporting OpenAI), \"OpenAI says ChatGPT usage has doubled in the last year\" (https://www.axios.com/2024/08/29/openai-chatgpt-200-million-weekly-active-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#axios-2024-08-29-chatgpt-over-200-million-weekly-active-users." }, { "id": "venturebeat-2024-09-05-openai-1-million-paying-business-users", "family": "ai-assistants", "statement": "1 million paying business users of ChatGPT Enterprise, Team and Edu were reported by OpenAI in September 2024, up from 600,000 in April (VentureBeat, 2024).", "short_statement": null, "short_refs": null, "value": 1000000, "unit": "paying business users of ChatGPT (OpenAI's count, as reported)", "display_value": "1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-09-05", "population": "Paying users of ChatGPT Enterprise, Team and Edu", "sample_n": null, "publisher": "VentureBeat (reporting OpenAI)", "source_title": "OpenAI says it reached 1 million business users", "source_url": "https://venturebeat.com/ai/openai-says-it-reached-1-million-business-users/", "source_type": "secondary", "source_access": "open", "published_at": "2024-09-05", "accessed_at": "2026-10-14", "quote": "OpenAI's paid business offerings reached a milestone, reaching one million paying business users across ChatGPT Enterprise, Team and Edu offerings.", "locator": "First paragraph; Wayback snapshot https://web.archive.org/web/20240905191957/https://venturebeat.com/ai/openai-says-it-reached-1-million-business-users/ (live page rate-limited)", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Reuters reported the same statement on 5 September 2024 ('more than 1 million paying users across its business products'), seen in syndicated copies only. Raw: venturebeat-2024-09-05-openai-1-million-business-users-wayback.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#venturebeat-2024-09-05-openai-1-million-paying-business-users", "citation_text": "1 million paying business users of ChatGPT Enterprise, Team and Edu were reported by OpenAI in September 2024, up from 600,000 in April (VentureBeat, 2024). Source: VentureBeat (reporting OpenAI), \"OpenAI says it reached 1 million business users\" (https://venturebeat.com/ai/openai-says-it-reached-1-million-business-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#venturebeat-2024-09-05-openai-1-million-paying-business-users." }, { "id": "theverge-2024-12-04-chatgpt-over-300-million-weekly-users", "family": "ai-assistants", "statement": "Over 300 million people used ChatGPT each week in December 2024, Sam Altman said at The New York Times DealBook Summit, as reported by The Verge (The Verge, 2024).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "weekly users of ChatGPT (OpenAI's count, as reported)", "display_value": "over 300 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-12-04", "population": "People using ChatGPT at least once a week, worldwide", "sample_n": null, "publisher": "The Verge (reporting Sam Altman, OpenAI)", "source_title": "ChatGPT now has over 300 million weekly users", "source_url": "https://www.theverge.com/2024/12/4/24313097/chatgpt-300-million-weekly-users", "source_type": "secondary", "source_access": "open", "published_at": "2024-12-04", "accessed_at": "2026-10-14", "quote": "ChatGPT now has over 300 million people using the AI chatbot each week. OpenAI CEO Sam Altman revealed the milestone during The New York Times' DealBook Summit on Wednesday", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "The same article reports Altman's figure of over 1 billion messages a day sent to ChatGPT. Raw: theverge-2024-12-04-chatgpt-over-300-million-weekly-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#theverge-2024-12-04-chatgpt-over-300-million-weekly-users", "citation_text": "Over 300 million people used ChatGPT each week in December 2024, Sam Altman said at The New York Times DealBook Summit, as reported by The Verge (The Verge, 2024). Source: The Verge (reporting Sam Altman, OpenAI), \"ChatGPT now has over 300 million weekly users\" (https://www.theverge.com/2024/12/4/24313097/chatgpt-300-million-weekly-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#theverge-2024-12-04-chatgpt-over-300-million-weekly-users." }, { "id": "cnbc-2025-02-20-lightcap-chatgpt-400-million-weekly-active-users", "family": "ai-assistants", "statement": "400 million weekly active users used ChatGPT in February 2025, up 33% from 300 million in December, OpenAI chief operating officer Brad Lightcap told CNBC (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "weekly active users of ChatGPT (OpenAI's count, as reported)", "display_value": "400 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02-20", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "CNBC (reporting Brad Lightcap, OpenAI)", "source_title": "OpenAI tops 400 million users despite DeepSeek's emergence", "source_url": "https://www.cnbc.com/2025/02/20/openai-tops-400-million-users-despite-deepseeks-emergence.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-02-20", "accessed_at": "2026-10-14", "quote": "The San Francisco-based tech company had 400 million weekly active users as of February, up 33% from 300 million in December, the company's chief operating officer, Brad Lightcap, told CNBC.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "CNBC's headline says '400 million users' without 'weekly'; the body names the measure. Raw: cnbc-2025-02-20-openai-tops-400-million-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-02-20-lightcap-chatgpt-400-million-weekly-active-users", "citation_text": "400 million weekly active users used ChatGPT in February 2025, up 33% from 300 million in December, OpenAI chief operating officer Brad Lightcap told CNBC (CNBC, 2025). Source: CNBC (reporting Brad Lightcap, OpenAI), \"OpenAI tops 400 million users despite DeepSeek's emergence\" (https://www.cnbc.com/2025/02/20/openai-tops-400-million-users-despite-deepseeks-emergence.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-02-20-lightcap-chatgpt-400-million-weekly-active-users." }, { "id": "cnbc-2025-02-20-lightcap-2-million-paying-enterprise-users", "family": "ai-assistants", "statement": "2 million paying enterprise users of ChatGPT were counted by OpenAI in February 2025, roughly double September 2024, chief operating officer Brad Lightcap told CNBC (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 2000000, "unit": "paying enterprise users of ChatGPT (OpenAI's count, as reported)", "display_value": "2 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02-20", "population": "Paying users of ChatGPT's business plans (Enterprise, Team, Edu)", "sample_n": null, "publisher": "CNBC (reporting Brad Lightcap, OpenAI)", "source_title": "OpenAI tops 400 million users despite DeepSeek's emergence", "source_url": "https://www.cnbc.com/2025/02/20/openai-tops-400-million-users-despite-deepseeks-emergence.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-02-20", "accessed_at": "2026-10-14", "quote": "The company now has 2 million paying enterprise users, roughly doubling from September, said Lightcap", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Raw: cnbc-2025-02-20-openai-tops-400-million-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-02-20-lightcap-2-million-paying-enterprise-users", "citation_text": "2 million paying enterprise users of ChatGPT were counted by OpenAI in February 2025, roughly double September 2024, chief operating officer Brad Lightcap told CNBC (CNBC, 2025). Source: CNBC (reporting Brad Lightcap, OpenAI), \"OpenAI tops 400 million users despite DeepSeek's emergence\" (https://www.cnbc.com/2025/02/20/openai-tops-400-million-users-despite-deepseeks-emergence.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-02-20-lightcap-2-million-paying-enterprise-users." }, { "id": "cnbc-2025-06-04-openai-3-million-paying-business-users", "family": "ai-assistants", "statement": "3 million paying business users of ChatGPT Enterprise, Team and Edu were announced by OpenAI in June 2025, up from 2 million in February (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 3000000, "unit": "paying business users of ChatGPT (OpenAI's count, as reported)", "display_value": "3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-06-04", "population": "Paying users of ChatGPT Enterprise, Team and Edu", "sample_n": null, "publisher": "CNBC (reporting OpenAI)", "source_title": "OpenAI tops 3 million paying business users, launches new features for workplace", "source_url": "https://www.cnbc.com/2025/06/04/openai-chatgpt-enterprise-ai.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-06-04", "accessed_at": "2026-10-14", "quote": "OpenAI on Wednesday announced it now has 3 million paying business users, up from the 2 million it reported in February. ... The 3 million users are comprised of ChatGPT Enterprise, ChatGPT Team and ChatGPT Edu customers, OpenAI said.", "locator": "First and second paragraphs", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Raw: cnbc-2025-06-04-openai-3-million-paying-business-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-06-04-openai-3-million-paying-business-users", "citation_text": "3 million paying business users of ChatGPT Enterprise, Team and Edu were announced by OpenAI in June 2025, up from 2 million in February (CNBC, 2025). Source: CNBC (reporting OpenAI), \"OpenAI tops 3 million paying business users, launches new features for workplace\" (https://www.cnbc.com/2025/06/04/openai-chatgpt-enterprise-ai.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-06-04-openai-3-million-paying-business-users." }, { "id": "cnbc-2025-08-04-chatgpt-set-to-hit-700-million-weekly-active-users", "family": "ai-assistants", "statement": "700 million weekly active users was the level ChatGPT was set to reach in the first week of August 2025, up from 500 million in March and more than four times a year earlier, OpenAI said (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "weekly active users of ChatGPT (OpenAI's count, as reported)", "display_value": "700 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-08-04", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "CNBC (reporting OpenAI)", "source_title": "OpenAI's ChatGPT to hit 700 million weekly users, up 4x from last year", "source_url": "https://www.cnbc.com/2025/08/04/openai-chatgpt-700-million-users.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-08-04", "accessed_at": "2026-10-14", "quote": "OpenAI is set to hit 700 million weekly active users for ChatGPT this week, up from 500 million in March, marking a more than fourfold year-over-year surge in growth, the company said Monday.", "locator": "First paragraph of the article body", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-weekly-active-users", "history": [], "notes": "Announced the same day on X by Nick Turley, OpenAI's head of ChatGPT ('on track to reach 700M weekly active users'); OpenAI's own site first carries the 700 million figure on 15 September 2025 (separate record). Raw: cnbc-2025-08-04-chatgpt-700-million-weekly-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-08-04-chatgpt-set-to-hit-700-million-weekly-active-users", "citation_text": "700 million weekly active users was the level ChatGPT was set to reach in the first week of August 2025, up from 500 million in March and more than four times a year earlier, OpenAI said (CNBC, 2025). Source: CNBC (reporting OpenAI), \"OpenAI's ChatGPT to hit 700 million weekly users, up 4x from last year\" (https://www.cnbc.com/2025/08/04/openai-chatgpt-700-million-users.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-08-04-chatgpt-set-to-hit-700-million-weekly-active-users." }, { "id": "cnbc-2025-08-04-openai-5-million-paying-business-users", "family": "ai-assistants", "statement": "5 million paying business users of ChatGPT were counted by OpenAI in August 2025, up from 3 million in June (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 5000000, "unit": "paying business users of ChatGPT (OpenAI's count, as reported)", "display_value": "5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-08-04", "population": "Paying users of ChatGPT's business plans (Enterprise, Team, Edu)", "sample_n": null, "publisher": "CNBC (reporting OpenAI)", "source_title": "OpenAI's ChatGPT to hit 700 million weekly users, up 4x from last year", "source_url": "https://www.cnbc.com/2025/08/04/openai-chatgpt-700-million-users.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-08-04", "accessed_at": "2026-10-14", "quote": "OpenAI now counts five million paying business users, up from three million in June, as enterprises and educators embrace artificial intelligence tools.", "locator": "Summary bullet at the top of the article", "derived": false, "formula": null, "headline": false, "series": "openai-chatgpt-paying-business-users", "history": [], "notes": "Raw: cnbc-2025-08-04-chatgpt-700-million-weekly-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-08-04-openai-5-million-paying-business-users", "citation_text": "5 million paying business users of ChatGPT were counted by OpenAI in August 2025, up from 3 million in June (CNBC, 2025). Source: CNBC (reporting OpenAI), \"OpenAI's ChatGPT to hit 700 million weekly users, up 4x from last year\" (https://www.cnbc.com/2025/08/04/openai-chatgpt-700-million-users.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-08-04-openai-5-million-paying-business-users." }, { "id": "ted-2025-04-11-altman-last-said-500-million-weekly-actives-10-percent-of-world", "family": "ai-assistants", "statement": "500 million weekly active users was still the last ChatGPT figure OpenAI had stated when Sam Altman spoke at TED on 11 April 2025, though he added that 'something like 10 percent of the world' used its systems (TED, 2025).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "weekly active users of ChatGPT (last disclosed figure, restated by OpenAI's CEO)", "display_value": "500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04-11", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "TED (transcript of Sam Altman's TED2025 conversation with Chris Anderson)", "source_title": "Sam Altman: OpenAI's Sam Altman talks ChatGPT, AI agents and superintelligence, live at TED2025 (transcript)", "source_url": "https://www.ted.com/talks/sam_altman_openai_s_sam_altman_talks_chatgpt_ai_agents_and_superintelligence_live_at_ted2025/transcript", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-04-11", "accessed_at": "2026-10-14", "quote": "CA: How many users do you have now? SA: I think the last time we said was 500 million weekly actives, and it is growing very rapidly.", "locator": "Transcript cues at about 9:37 to 9:43; 'something like 10 percent of the world uses our systems now a lot' at about 17:11", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The source of the '800 million weekly users in April 2025' figure that circulates through Mary Meeker's BOND report: Altman gave no new number, said Anderson's 'doubled in just a few weeks' was private, and spoke of 'something like 10 percent of the world'. Not a new point in the weekly series (it repeats the 31 March 2025 figure). Raw: ted-2025-04-11-sam-altman-ted2025-transcript-page.html and .txt (transcript cues extracted from the page's embedded JSON).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#ted-2025-04-11-altman-last-said-500-million-weekly-actives-10-percent-of-world", "citation_text": "500 million weekly active users was still the last ChatGPT figure OpenAI had stated when Sam Altman spoke at TED on 11 April 2025, though he added that 'something like 10 percent of the world' used its systems (TED, 2025). Source: TED (transcript of Sam Altman's TED2025 conversation with Chris Anderson), \"Sam Altman: OpenAI's Sam Altman talks ChatGPT, AI agents and superintelligence, live at TED2025 (transcript)\" (https://www.ted.com/talks/sam_altman_openai_s_sam_altman_talks_chatgpt_ai_agents_and_superintelligence_live_at_ted2025/transcript). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#ted-2025-04-11-altman-last-said-500-million-weekly-actives-10-percent-of-world." }, { "id": "bond-2025-05-30-restates-chatgpt-800-million-weekly-active-users-april-2025-estimate", "family": "ai-assistants", "statement": "800 million weekly active users was Mary Meeker's BOND estimate for ChatGPT in April 2025, read from Sam Altman's TED remarks when OpenAI's last stated figure was 500 million (BOND, 2025).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "weekly active users of ChatGPT (BOND estimate, restated as an OpenAI figure)", "display_value": "800 million (estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "BOND (Mary Meeker, Jay Simons, Daegwon Chae, Alexander Krey)", "source_title": "Trends - Artificial Intelligence (AI), May 30, 2025", "source_url": "https://www.bondcap.com/report/pdf/Trends_Artificial_Intelligence.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2025-05-30", "accessed_at": "2026-10-14", "quote": "AI User Growth (ChatGPT as Foundational Indicator) = +8x to 800MM in Seventeen Months ... OpenAI reports Weekly Active Users which are represented above. 4/25 estimate from OpenAI CEO Sam Altman's 4/11/25 TED Talk disclosure.", "locator": "Slide 55 (PDF page 56), chart 'ChatGPT User Growth (MM) - 10/22-4/25, per OpenAI' and its note; also slide 199 'While ChatGPT Has 800MM+ Users Via Its Website & App'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: an estimate presented in a chart sourced 'per OpenAI'. In the TED transcript Altman said 'the last time we said was 500 million weekly actives' and 'something like 10 percent of the world uses our systems'. OpenAI's own figures were 500 million (31 March 2025), 700 million (4 August 2025) and 800 million (6 October 2025), so 800 million in April 2025 is about six months early. Roundups still repeat it (Exploding Topics, 2026). Raw: bond-2025-05-30-trends-artificial-intelligence-report-text.txt (text of the 339-page PDF; the 12.7 MB PDF itself is not kept).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bond-2025-05-30-restates-chatgpt-800-million-weekly-active-users-april-2025-estimate", "citation_text": "800 million weekly active users was Mary Meeker's BOND estimate for ChatGPT in April 2025, read from Sam Altman's TED remarks when OpenAI's last stated figure was 500 million (BOND, 2025). Source: BOND (Mary Meeker, Jay Simons, Daegwon Chae, Alexander Krey), \"Trends - Artificial Intelligence (AI), May 30, 2025\" (https://www.bondcap.com/report/pdf/Trends_Artificial_Intelligence.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bond-2025-05-30-restates-chatgpt-800-million-weekly-active-users-april-2025-estimate." }, { "id": "explodingtopics-2026-10-09-restates-meeker-chatgpt-800-million-weekly-users-by-april-2025", "family": "ai-assistants", "statement": "800 million weekly users by April 2025 is the ChatGPT figure Exploding Topics still attributes to Mary Meeker's AI report in October 2026, an estimate OpenAI never stated (Exploding Topics, 2026).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "weekly users of ChatGPT (restated BOND estimate)", "display_value": "800 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04", "population": "Weekly users of ChatGPT, worldwide", "sample_n": null, "publisher": "Exploding Topics (Semrush)", "source_title": "Number of ChatGPT Users (January 2026)", "source_url": "https://explodingtopics.com/blog/chatgpt-users", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-09", "accessed_at": "2026-10-14", "quote": "According to Brad Lightcap, OpenAI's Chief Operating Officer, ChatGPT had 400 million weekly users in February 2025. Mary Meeker's AI report claimed that it had reached 800 million weekly users by April 2025.", "locator": "Section on weekly users; the Meeker sentence links to bondcap.com/report/tai/#view/19. Page first published 4 December 2024, modified 9 October 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Traced: BOND's chart note calls the 800 million an estimate from Altman's 11 April 2025 TED remarks (see the BOND and TED records); OpenAI reported 500 million at the end of March 2025 and 700 million only in August 2025. The same page then quotes OpenAI's September 2025 '700 million', so its own series falls between April and September. Raw: roundup-explodingtopics-chatgpt-users-2026-10-14.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2026-10-09-restates-meeker-chatgpt-800-million-weekly-users-by-april-2025", "citation_text": "800 million weekly users by April 2025 is the ChatGPT figure Exploding Topics still attributes to Mary Meeker's AI report in October 2026, an estimate OpenAI never stated (Exploding Topics, 2026). Source: Exploding Topics (Semrush), \"Number of ChatGPT Users (January 2026)\" (https://explodingtopics.com/blog/chatgpt-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2026-10-09-restates-meeker-chatgpt-800-million-weekly-users-by-april-2025." }, { "id": "explodingtopics-2026-10-09-restates-chatgpt-100-million-users-in-two-months", "family": "ai-assistants", "statement": "100 million users in two months is how Exploding Topics summarises ChatGPT's early growth in October 2026, dropping that the figure was a UBS estimate of monthly users from Similarweb traffic data (Exploding Topics, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "users of ChatGPT (restated UBS monthly active user estimate)", "display_value": "100 million in two months", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-01", "population": "Users of ChatGPT, January 2023", "sample_n": null, "publisher": "Exploding Topics (Semrush)", "source_title": "Number of ChatGPT Users (January 2026)", "source_url": "https://explodingtopics.com/blog/chatgpt-users", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-09", "accessed_at": "2026-10-14", "quote": "ChatGPT reached 1 million users in 5 days, and 100 million users in two months. It's among the fastest-growing services of all time", "locator": "Summary paragraph of the growth section (the body text says 'it's estimated that ChatGPT then went on to hit 100 million monthly active users in January 2023'). Page modified 9 October 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Traced to UBS's note of 1 February 2023 (Reuters record), which estimated 100 million monthly active users in January 2023 from Similarweb visit data; OpenAI never published a monthly count. The '1 million users in 5 days' half is accurate (Sam Altman's post of 5 December 2022). The most repeated ChatGPT number of 2023. Raw: roundup-explodingtopics-chatgpt-users-2026-10-14.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2026-10-09-restates-chatgpt-100-million-users-in-two-months", "citation_text": "100 million users in two months is how Exploding Topics summarises ChatGPT's early growth in October 2026, dropping that the figure was a UBS estimate of monthly users from Similarweb traffic data (Exploding Topics, 2026). Source: Exploding Topics (Semrush), \"Number of ChatGPT Users (January 2026)\" (https://explodingtopics.com/blog/chatgpt-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2026-10-09-restates-chatgpt-100-million-users-in-two-months." }, { "id": "demandsage-2026-09-22-restates-chatgpt-900-million-weekly-active-users-as-current", "family": "ai-assistants", "statement": "900 million weekly active users is the current ChatGPT figure on DemandSage's statistics page updated 26 September 2026, after OpenAI had already reported more than 1 billion (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "weekly active users of ChatGPT (restated, stale)", "display_value": "900 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-27", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "DemandSage", "source_title": "ChatGPT Statistics (2026) - Active Users & Queries Data", "source_url": "https://www.demandsage.com/chatgpt-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-22", "accessed_at": "2026-10-14", "quote": "ChatGPT has 900 million weekly active users currently.", "locator": "'ChatGPT Statistics 2026: Top Picks' list; page dated September 22, 2026, modified September 26, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Stale: OpenAI's 900 million is from 27 February 2026; OpenAI reported more than 1 billion weekly active users on 31 August 2026 and 1.2 billion on 29 September 2026. The page's weekly-user table also lists '50 million' for January 2023 and '100 million' for August 2023, neither an OpenAI weekly figure (OpenAI's first, 100 million, was November 2023; January 2023's 100 million was a UBS monthly estimate). Raw: roundup-demandsage-chatgpt-statistics-2026-10-14.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-22-restates-chatgpt-900-million-weekly-active-users-as-current", "citation_text": "900 million weekly active users is the current ChatGPT figure on DemandSage's statistics page updated 26 September 2026, after OpenAI had already reported more than 1 billion (DemandSage, 2026). Source: DemandSage, \"ChatGPT Statistics (2026) - Active Users & Queries Data\" (https://www.demandsage.com/chatgpt-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-22-restates-chatgpt-900-million-weekly-active-users-as-current." }, { "id": "demandsage-2026-09-22-restates-chatgpt-mau-as-5-51-billion-monthly-visits", "family": "ai-assistants", "statement": "5.51 billion is the April 2026 ChatGPT 'MAU (monthly visits)' on DemandSage's statistics page, a count of website visits labelled as monthly active users (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 5510000000, "unit": "monthly visits to ChatGPT's website, labelled MAU by the roundup", "display_value": "5.51 billion visits", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Visits to chatgpt.com, April 2026", "sample_n": null, "publisher": "DemandSage", "source_title": "ChatGPT Statistics (2026) - Active Users & Queries Data", "source_url": "https://www.demandsage.com/chatgpt-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-22", "accessed_at": "2026-10-14", "quote": "Additionally, ChatGPT MAU (monthly visits) reached 5.51 billion in April 2026, down 3.84% from 5.729 billion in March 2026.", "locator": "Opening section 'How Many ChatGPT Users Are There?'; page dated September 22, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Visits are not users: one person makes many visits. The same page later says 'these are traffic numbers, not unique users' and that its per-day figures are broken down from 'monthly visits as seen on Similarweb', so the figure traces to Similarweb's visit estimates (see the Similarweb records), not to OpenAI. Raw: roundup-demandsage-chatgpt-statistics-2026-10-14.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-22-restates-chatgpt-mau-as-5-51-billion-monthly-visits", "citation_text": "5.51 billion is the April 2026 ChatGPT 'MAU (monthly visits)' on DemandSage's statistics page, a count of website visits labelled as monthly active users (DemandSage, 2026). Source: DemandSage, \"ChatGPT Statistics (2026) - Active Users & Queries Data\" (https://www.demandsage.com/chatgpt-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-22-restates-chatgpt-mau-as-5-51-billion-monthly-visits." }, { "id": "backlinko-2026-09-09-restates-chatgpt-over-900-million-weekly-active-users-as-latest", "family": "ai-assistants", "statement": "Over 900 million weekly active users is the latest ChatGPT figure on Backlinko's statistics page published 9 September 2026, nine days after OpenAI reported more than 1 billion (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "weekly active users of ChatGPT (restated, stale)", "display_value": "over 900 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-27", "population": "Weekly active users of ChatGPT, worldwide", "sample_n": null, "publisher": "Backlinko (Semrush)", "source_title": "ChatGPT statistics 2026: How Many people use ChatGPT?", "source_url": "https://backlinko.com/chatgpt-stats", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-09", "accessed_at": "2026-10-14", "quote": "According to the latest available data, ChatGPT has over 900 million weekly active users worldwide.", "locator": "Section 'ChatGPT weekly active users worldwide'; page dated September 9, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Accurate for February 2026 but stale on publication (OpenAI: more than 1 billion on 31 August 2026, 1.2 billion on 29 September and 7 October 2026). Its weekly-user table (November 2023 to February 2026) matches the OpenAI series here. The same text runs on Search Engine Land's guide (searchengineland.com/guide/chatgpt-stats, also dated 9 September 2026). Raw: roundup-backlinko-chatgpt-stats-2026-10-14.html/.txt, roundup-searchengineland-chatgpt-stats-2026-10-14.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-09-09-restates-chatgpt-over-900-million-weekly-active-users-as-latest", "citation_text": "Over 900 million weekly active users is the latest ChatGPT figure on Backlinko's statistics page published 9 September 2026, nine days after OpenAI reported more than 1 billion (Backlinko, 2026). Source: Backlinko (Semrush), \"ChatGPT statistics 2026: How Many people use ChatGPT?\" (https://backlinko.com/chatgpt-stats). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-09-09-restates-chatgpt-over-900-million-weekly-active-users-as-latest." }, { "id": "geekwire-2026-08-13-restates-chatgpt-1-billion-monthly-users-from-sensor-tower-app-estimate", "family": "ai-assistants", "statement": "1 billion monthly users is the ChatGPT figure GeekWire gave in August 2026, a Sensor Tower estimate of monthly users of the ChatGPT app reported without the 'app' or 'estimate' (GeekWire, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly users of ChatGPT (restated Sensor Tower mobile-app estimate)", "display_value": "1 billion monthly", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Monthly active users of the ChatGPT mobile app (Sensor Tower estimate)", "sample_n": null, "publisher": "GeekWire", "source_title": "Microsoft starts merging its Copilot consumer and business apps in advance of super app rollout", "source_url": "https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/", "source_type": "secondary", "source_access": "open", "published_at": "2026-08-13", "accessed_at": "2026-10-14", "quote": "Microsoft doesn't disclose how many people use the consumer Copilot app, but Sensor Tower estimated 38.5 million monthly users in July, a fraction of ChatGPT's 1 billion monthly users.", "locator": "Paragraph after the Microsoft 365 Copilot seats paragraph; '1 billion monthly users' links to Reuters, 2 June 2026, 'ChatGPT app hits 1 billion monthly active users in record time, data shows'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Traced: Sensor Tower estimated that the ChatGPT mobile app passed 1 billion monthly active users in May 2026 (see the Sensor Tower record), first reported by Reuters on 2 June 2026 (paywall, not fetched) and by The Next Web on 3 June 2026 with the caveat that it 'counts monthly active app users rather than total users across web and API'. OpenAI itself publishes weekly users only. DemandSage moves the same milestone to 'June 2026'. Raw: geekwire-2026-copilot-super-app-merge.html/.txt (saved by the Copilot pass).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-restates-chatgpt-1-billion-monthly-users-from-sensor-tower-app-estimate", "citation_text": "1 billion monthly users is the ChatGPT figure GeekWire gave in August 2026, a Sensor Tower estimate of monthly users of the ChatGPT app reported without the 'app' or 'estimate' (GeekWire, 2026). Source: GeekWire, \"Microsoft starts merging its Copilot consumer and business apps in advance of super app rollout\" (https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-restates-chatgpt-1-billion-monthly-users-from-sensor-tower-app-estimate." }, { "id": "techcrunch-2026-02-15-altman-india-100-million-weekly-active-chatgpt-users", "family": "ai-assistants", "statement": "100 million weekly active users of ChatGPT were in India in February 2026, its second-largest user base after the United States, Sam Altman wrote in the Times of India, as reported by TechCrunch (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "weekly active users of ChatGPT in India (OpenAI's count, as reported)", "display_value": "100 million", "display_label": "Sam Altman, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "India", "period": "2026-02-15", "population": "Weekly active users of ChatGPT in India (free and paid plans)", "sample_n": null, "publisher": "TechCrunch (reporting Sam Altman's Times of India article)", "source_title": "India has 100M weekly active ChatGPT users, Sam Altman says", "source_url": "https://techcrunch.com/2026/02/15/india-has-100m-weekly-active-chatgpt-users-sam-altman-says/", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-15", "accessed_at": "2026-10-14", "quote": "India has 100 million weekly active ChatGPT users, making the country one of OpenAI's largest markets globally, CEO Sam Altman said ahead of a government-hosted AI summit.", "locator": "First paragraph; the third paragraph adds 'Altman said India is ChatGPT's second-largest user base after the United States'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The only country-level user count OpenAI has given that was found; the Times of India original was not fetched (coverage only). OpenAI has not published a United States user count. Raw: techcrunch-2026-02-15-india-100m-weekly-active-chatgpt-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-15-altman-india-100-million-weekly-active-chatgpt-users", "citation_text": "100 million weekly active users of ChatGPT were in India in February 2026, its second-largest user base after the United States, Sam Altman wrote in the Times of India, as reported by TechCrunch (TechCrunch, 2026). Source: TechCrunch (reporting Sam Altman's Times of India article), \"India has 100M weekly active ChatGPT users, Sam Altman says\" (https://techcrunch.com/2026/02/15/india-has-100m-weekly-active-chatgpt-users-sam-altman-says/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-15-altman-india-100-million-weekly-active-chatgpt-users." }, { "id": "openai-2026-01-18-friar-wau-and-dau-at-all-time-highs-no-daily-figure-published", "family": "ai-assistants", "statement": "No daily or monthly active user count for ChatGPT has been published by OpenAI: its chief financial officer wrote in January 2026 that both weekly and daily active users were at all-time highs without giving either number (OpenAI, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "no figure (OpenAI publishes weekly users only)", "display_value": "not published", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01-18", "population": "Daily active users of ChatGPT", "sample_n": null, "publisher": "OpenAI", "source_title": "A business that scales with the value of intelligence", "source_url": "https://openai.com/index/a-business-that-scales-with-the-value-of-intelligence/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-18", "accessed_at": "2026-10-14", "quote": "Both our Weekly Active User (WAU) and Daily Active User (DAU) figures continue to produce all-time highs.", "locator": "Post by Sarah Friar, CFO, dated January 18, 2026, paragraph beginning 'Both our Weekly Active User (WAU)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Finding for journalists asking how many people use ChatGPT daily or monthly: every OpenAI figure found from November 2023 to October 2026 is weekly (or, in July 2026, 'active users' across products without a window). Monthly figures in circulation are third-party estimates (UBS from Similarweb in January 2023; Google's court-slide estimate of about 600 million in March 2025; Sensor Tower's 1 billion app users in May 2026). Raw: openai-2026-01-18-a-business-that-scales-with-the-value-of-intelligence.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#openai-2026-01-18-friar-wau-and-dau-at-all-time-highs-no-daily-figure-published", "citation_text": "No daily or monthly active user count for ChatGPT has been published by OpenAI: its chief financial officer wrote in January 2026 that both weekly and daily active users were at all-time highs without giving either number (OpenAI, 2026). Source: OpenAI, \"A business that scales with the value of intelligence\" (https://openai.com/index/a-business-that-scales-with-the-value-of-intelligence/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#openai-2026-01-18-friar-wau-and-dau-at-all-time-highs-no-daily-figure-published." }, { "id": "nber-2025-09-15-openai-chatgpt-700-million-weekly-users-about-10pct-of-world-adults", "family": "ai-assistants", "statement": "About 10% of the world's adult population (700 million weekly active users) used ChatGPT by July 2025, according to a working paper by OpenAI's economic research team and Harvard economist David Deming (NBER, 2025).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of the world's adult population using ChatGPT weekly (OpenAI data, authors' estimate)", "display_value": "about 10%", "display_label": "OpenAI and Harvard researchers, NBER, September 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "World adult population; weekly active users of ChatGPT's consumer plans (Free, Plus, Pro)", "sample_n": null, "publisher": "National Bureau of Economic Research (working paper by OpenAI and Harvard researchers)", "source_title": "How People Use ChatGPT (NBER Working Paper 34255)", "source_url": "https://www.nber.org/papers/w34255", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-09-15", "accessed_at": "2026-10-14", "quote": "By July 2025, 18 billion messages were being sent each week by 700 million users, representing around 10% of the global adult population.", "locator": "Introduction, first paragraph (PDF page 3); Section 4 'The Growth of ChatGPT' (PDF page 12) repeats 'more than 700 million total WAU, nearly 10% of the world's adult population'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Authors: Aaron Chatterji, Thomas Cunningham, David J. Deming, Zoe Hitzig, Christopher Ong, Carl Yan Shan, Kevin Wadman (September 2025). A working paper (not peer reviewed) built on OpenAI's own data, hence 'manufacturer'. The share counts consumer plans only. The paper's growth section also gives 'more than 100 million logged-in WAU after one year, and almost 350 million after two years' (around November 2024), above the 'over 300 million' OpenAI announced on 4 December 2024. Raw: nber-2025-09-w34255-how-people-use-chatgpt-text.txt (text of the PDF at nber.org/system/files/working_papers/w34255/w34255.pdf; the 9.8 MB PDF itself is not kept).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#nber-2025-09-15-openai-chatgpt-700-million-weekly-users-about-10pct-of-world-adults", "citation_text": "About 10% of the world's adult population (700 million weekly active users) used ChatGPT by July 2025, according to a working paper by OpenAI's economic research team and Harvard economist David Deming (NBER, 2025). Source: National Bureau of Economic Research (working paper by OpenAI and Harvard researchers), \"How People Use ChatGPT (NBER Working Paper 34255)\" (https://www.nber.org/papers/w34255). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#nber-2025-09-15-openai-chatgpt-700-million-weekly-users-about-10pct-of-world-adults." }, { "id": "microsoft-fy25-q4-earnings-2025-07-30-copilot-apps-over-100-million-mau", "family": "ai-assistants", "statement": "Over 100 million monthly active users were using Microsoft's family of Copilot apps, commercial and consumer combined, by the end of June 2025, Microsoft said on its July 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of Microsoft's family of Copilot apps, commercial and consumer combined (Microsoft's count)", "display_value": "over 100 million", "display_label": "Microsoft earnings call, July 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q2", "population": "Monthly active users across Microsoft's family of Copilot apps, commercial and consumer (Microsoft gave no breakdown by app)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "Our family of Copilot apps has surpassed 100 million monthly active users across commercial and consumer.", "locator": "Satya Nadella's prepared remarks, app-layer paragraph after the Foundry section (transcript dated Wednesday July 30, 2025)", "derived": false, "formula": null, "headline": false, "series": "microsoft-copilot-apps-monthly-active-users", "history": [], "notes": "First Microsoft user count for its Copilot apps as a family. Monthly users across all Copilot apps combined (Microsoft 365 Copilot, the consumer Copilot app, GitHub Copilot and others are not broken out), so it is not comparable with OpenAI's weekly ChatGPT users or with paid seat counts. Repeated in Microsoft's 2025 Annual Report shareholder letter dated 15 October 2025 ('This year, we surpassed 100 million monthly active users across both commercial and consumer'; raw/ai-assistants/microsoft-2025-10-15-annual-report-2025-shareholder-letter.txt). Transcript linked from microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q4; raw copy microsoft-transcript-qanda-fy25q4.docx/.txt. No earlier Copilot MAU figure appears in the FY24 Q1 to FY25 Q3 call transcripts (checked).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-copilot-apps-over-100-million-mau", "citation_text": "Over 100 million monthly active users were using Microsoft's family of Copilot apps, commercial and consumer combined, by the end of June 2025, Microsoft said on its July 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-copilot-apps-over-100-million-mau." }, { "id": "microsoft-fy25-q4-earnings-2025-07-30-ai-features-over-800-million-mau", "family": "ai-assistants", "statement": "Over 800 million monthly active users engaged with AI features across Microsoft's products by the end of June 2025, a broader measure than its Copilot apps, Microsoft said on its July 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "monthly active users of AI features across Microsoft's products (Microsoft's count)", "display_value": "over 800 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q2", "population": "Monthly active users of any AI feature across Microsoft products (Copilot apps plus AI features built into other products; not defined further)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "And when you take a broader look at the engagement of AI features across our products, we have over 800 million monthly active users.", "locator": "Satya Nadella's prepared remarks, sentence directly after the Copilot apps MAU figure", "derived": false, "formula": null, "headline": false, "series": "microsoft-ai-features-monthly-active-users", "history": [], "notes": "A different and much wider measure than the Copilot apps count: it counts users of any AI feature in any Microsoft product. Never present it as Copilot users. Raw copy microsoft-transcript-qanda-fy25q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-ai-features-over-800-million-mau", "citation_text": "Over 800 million monthly active users engaged with AI features across Microsoft's products by the end of June 2025, a broader measure than its Copilot apps, Microsoft said on its July 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-ai-features-over-800-million-mau." }, { "id": "microsoft-fy26-q1-earnings-2025-10-29-copilot-family-over-150-million-mau", "family": "ai-assistants", "statement": "Over 150 million monthly active users were using Microsoft's first-party family of Copilots across information work, coding, security, science, health and consumer by the end of September 2025, Microsoft said on its October 2025 earnings call (Microsoft, 2025).", "short_statement": "Microsoft's Copilot apps had more than **150 million** monthly users in September 2025.", "short_refs": null, "value": 150000000, "unit": "monthly active users of Microsoft's first-party family of Copilots (Microsoft's count)", "display_value": "over 150 million", "display_label": "Microsoft earnings call, October 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q3", "population": "Monthly active users across Microsoft's first-party Copilots in information work, coding, security, science, health and consumer (no breakdown by app given)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 First Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "And our first party family of Copilots now has surpassed 150 million monthly active users across information work, coding, security, science, health, and consumer.", "locator": "Satya Nadella's prepared remarks, opening of the 'applications and agents we ourselves are building' section", "derived": false, "formula": null, "headline": false, "series": "microsoft-copilot-apps-monthly-active-users", "history": [], "notes": "Latest Copilot-family MAU Microsoft has given on an earnings call: the January, April and July 2026 calls (FY26 Q2 to Q4, checked in full) give paid Microsoft 365 Copilot seats and growth rates but no updated family MAU; a Microsoft spokesperson still gave TechCrunch '150 million total' on 29 January 2026 (techcrunch-2026-01-29-microsoft-spokesperson-copilot-family-150-million-mau). The October 2025 wording ('first party family of Copilots ... across information work, coding, security, science, health, and consumer') differs from July 2025 ('family of Copilot apps ... across commercial and consumer'), so the two points are Microsoft's own series but the scope may have shifted. Monthly users, not comparable with ChatGPT's weekly users. Transcript linked from microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q1; raw copy microsoft-transcript-fy26q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-copilot-family-over-150-million-mau", "citation_text": "Over 150 million monthly active users were using Microsoft's first-party family of Copilots across information work, coding, security, science, health and consumer by the end of September 2025, Microsoft said on its October 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY26 First Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-copilot-family-over-150-million-mau." }, { "id": "microsoft-fy26-q1-earnings-2025-10-29-ai-features-900-million-mau", "family": "ai-assistants", "statement": "900 million monthly active users used AI features across Microsoft's products by the end of September 2025, Microsoft said on its October 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "monthly active users of AI features across Microsoft's products (Microsoft's count)", "display_value": "900 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q3", "population": "Monthly active users of any AI feature across Microsoft products (not defined further)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 First Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "We now have 900 million monthly active users of our AI features across our products.", "locator": "Satya Nadella's prepared remarks, first sentence of the 'applications and agents we ourselves are building' section", "derived": false, "formula": null, "headline": false, "series": "microsoft-ai-features-monthly-active-users", "history": [], "notes": "Wider measure than Copilot users (any AI feature in any Microsoft product). Not repeated on the January, April or July 2026 calls (checked). Raw copy microsoft-transcript-fy26q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-ai-features-900-million-mau", "citation_text": "900 million monthly active users used AI features across Microsoft's products by the end of September 2025, Microsoft said on its October 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY26 First Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-ai-features-900-million-mau." }, { "id": "microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-15-million-paid-seats", "family": "ai-assistants", "statement": "15 million paid Microsoft 365 Copilot seats were in use at the end of December 2025, Microsoft's first disclosed seat count for its workplace Copilot, Microsoft said on its January 2026 earnings call (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 15000000, "unit": "paid Microsoft 365 Copilot seats (Microsoft's count)", "display_value": "15 million", "display_label": "Microsoft earnings call, January 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Paid seats of Microsoft 365 Copilot, the paid add-on for business Microsoft 365 plans", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "We saw accelerating seat growth quarter-over-quarter and now have 15 million paid Microsoft 365 Copilot seats, and multiples more enterprise Chat users.", "locator": "Satya Nadella's prepared remarks, Microsoft 365 Copilot paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-copilot-paid-seats", "history": [], "notes": "Seats, not people, and paid only: Microsoft says free enterprise Copilot Chat users are 'multiples more' but gives no number. Same call: 'record quarter for Microsoft 365 Copilot seat adds, up over 160% year-over-year', 'daily active users increasing 10X year-over-year', and 'The number of customers with over 35,000 seats tripled year-over-year'. No seat count appears on any earlier call from FY24 Q1 (October 2023) to FY26 Q1 (October 2025), checked. Microsoft 365 commercial seat totals belong to the office-suites-and-alternatives family. Transcript linked from microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2; raw copy microsoft-transcript-qanda-fy26q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-15-million-paid-seats", "citation_text": "15 million paid Microsoft 365 Copilot seats were in use at the end of December 2025, Microsoft's first disclosed seat count for its workplace Copilot, Microsoft said on its January 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Second Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-15-million-paid-seats." }, { "id": "microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-copilot-over-20-million-paid-seats", "family": "ai-assistants", "statement": "Over 20 million paid Microsoft 365 Copilot seats were in use at the end of March 2026, Microsoft said on its April 2026 earnings call (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "paid Microsoft 365 Copilot seats (Microsoft's count)", "display_value": "over 20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Paid seats of Microsoft 365 Copilot, the paid add-on for business Microsoft 365 plans", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Third Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26Q3.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "Quarter over quarter, we continue to see acceleration and now have over 20 million Microsoft 365 Copilot paid seats.", "locator": "Satya Nadella's prepared remarks, knowledge-work paragraph; Amy Hood repeats 'paid seats now over 20 million' in the M365 commercial cloud results", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-copilot-paid-seats", "history": [], "notes": "Seats, not people. Same call: seat adds 'increased 250% year-over-year representing our fastest growth since launch', 'The number of customers with over 50,000 seats quadrupled year-over-year', and 'Accenture now has over 740,000 seats', 'our largest Copilot win to date'. Transcript linked from microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3; raw copy microsoft-transcript-qanda-fy26q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-copilot-over-20-million-paid-seats", "citation_text": "Over 20 million paid Microsoft 365 Copilot seats were in use at the end of March 2026, Microsoft said on its April 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Third Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26Q3.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-copilot-over-20-million-paid-seats." }, { "id": "microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-copilot-over-30-million-paid-seats", "family": "ai-assistants", "statement": "Over 30 million paid Microsoft 365 Copilot seats were in use at the end of June 2026, with net seat additions more than doubling from the previous quarter, Microsoft said on its July 2026 earnings call (Microsoft, 2026).", "short_statement": "Microsoft 365 Copilot passed **30 million** paid seats in June 2026.", "short_refs": null, "value": 30000000, "unit": "paid Microsoft 365 Copilot seats (Microsoft's count)", "display_value": "over 30 million", "display_label": "Microsoft earnings call, July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Paid seats of Microsoft 365 Copilot, the paid add-on for business Microsoft 365 plans", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Fourth Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q4.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "When it comes to knowledge work, we now have over 30 million paid Microsoft 365 Copilot seats, with net seat adds more than doubling quarter-over-quarter.", "locator": "Satya Nadella's prepared remarks, knowledge-work paragraph; Amy Hood repeats 'paid seats now over 30 million' in the M365 commercial cloud results", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-copilot-paid-seats", "history": [], "notes": "Latest disclosure (the next call, FY27 Q1, is due in late October 2026). Seats, not people; seats can be unused. Same call: 'The number of customers with more than 50,000 seats increased over 7X year-over-year'; NHS England rolling out Copilot to 505,000 clinicians and staff; HSBC committed to 200,000 seats. Series: 15 million (December 2025), over 20 million (March 2026), over 30 million (June 2026). Transcript linked from microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4; raw copy microsoft-transcript-fy26q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-copilot-over-30-million-paid-seats", "citation_text": "Over 30 million paid Microsoft 365 Copilot seats were in use at the end of June 2026, with net seat additions more than doubling from the previous quarter, Microsoft said on its July 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Fourth Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q4.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-copilot-over-30-million-paid-seats." }, { "id": "microsoft-fy24-q1-earnings-2023-10-24-github-copilot-over-1-million-paid-users", "family": "ai-assistants", "statement": "Over 1 million paid users were subscribed to GitHub Copilot, Microsoft's AI coding assistant, by the end of September 2023, Microsoft said on its October 2023 earnings call (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 1000000, "unit": "paid users of GitHub Copilot (Microsoft's count)", "display_value": "over 1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q3", "population": "Paying individual and business users of GitHub Copilot", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 First Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q1.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-10-24", "accessed_at": "2026-10-14", "quote": "We have over 1 million paid Copilot users. And, more than 37,000 organizations have subscribed to Copilot for Business, up 40% quarter-over-quarter", "locator": "Satya Nadella's prepared remarks, GitHub Copilot paragraph (follows 'With GitHub Copilot, we're increasing developer productivity by up to 55%')", "derived": false, "formula": null, "headline": false, "series": "github-copilot-paid-subscribers", "history": [], "notes": "Said in the GitHub Copilot paragraph, so 'paid Copilot users' means GitHub Copilot, not Microsoft 365 Copilot (which became generally available for enterprises in November 2023). Microsoft's later calls word the same measure as 'paid subscribers'. Transcript linked from microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q1; raw copy microsoft-transcript-fy24q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-github-copilot-over-1-million-paid-users", "citation_text": "Over 1 million paid users were subscribed to GitHub Copilot, Microsoft's AI coding assistant, by the end of September 2023, Microsoft said on its October 2023 earnings call (Microsoft, 2023). Source: Microsoft, \"Microsoft FY24 First Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q1.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-github-copilot-over-1-million-paid-users." }, { "id": "microsoft-fy24-q2-earnings-2024-01-30-github-copilot-over-1-3-million-paid-subscribers", "family": "ai-assistants", "statement": "Over 1.3 million paid subscribers were using GitHub Copilot by the end of December 2023, up 30% in a quarter, Microsoft said on its January 2024 earnings call (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 1300000, "unit": "paid subscribers of GitHub Copilot (Microsoft's count)", "display_value": "over 1.3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Paying individual and business subscribers of GitHub Copilot", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q2.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-01-30", "accessed_at": "2026-10-14", "quote": "We now have over 1.3 million paid GitHub Copilot subscribers, up 30% quarter-over-quarter.", "locator": "Satya Nadella's prepared remarks, GitHub paragraph", "derived": false, "formula": null, "headline": false, "series": "github-copilot-paid-subscribers", "history": [], "notes": "Same call: 'more than 50,000 organizations use GitHub Copilot Business'. Transcript linked from microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q2; raw copy microsoft-transcript-fy24q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-github-copilot-over-1-3-million-paid-subscribers", "citation_text": "Over 1.3 million paid subscribers were using GitHub Copilot by the end of December 2023, up 30% in a quarter, Microsoft said on its January 2024 earnings call (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Second Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q2.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-github-copilot-over-1-3-million-paid-subscribers." }, { "id": "microsoft-fy24-q3-earnings-2024-04-25-github-copilot-1-8-million-paid-subscribers", "family": "ai-assistants", "statement": "1.8 million paid subscribers were using GitHub Copilot by the end of March 2024, with growth accelerating to over 35% a quarter, Microsoft said on its April 2024 earnings call (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 1800000, "unit": "paid subscribers of GitHub Copilot (Microsoft's count)", "display_value": "1.8 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-Q1", "population": "Paying individual and business subscribers of GitHub Copilot", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Third Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q3.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-04-25", "accessed_at": "2026-10-14", "quote": "We now have 1.8 million paid subscribers, with growth accelerating to over 35% quarter-over-quarter", "locator": "Satya Nadella's prepared remarks, developers section, paragraph opening 'GitHub Copilot is bending the productivity curve for developers'", "derived": false, "formula": null, "headline": false, "series": "github-copilot-paid-subscribers", "history": [], "notes": "Last paid-subscriber count for 21 months: from July 2024 to October 2025 Microsoft reported organisation counts (more than 77,000 organisations in July 2024) and then all-time users (15 million in April 2025) instead. Transcript linked from microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q3; raw copy microsoft-transcript-fy24q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-github-copilot-1-8-million-paid-subscribers", "citation_text": "1.8 million paid subscribers were using GitHub Copilot by the end of March 2024, with growth accelerating to over 35% a quarter, Microsoft said on its April 2024 earnings call (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Third Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY24Q3.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-github-copilot-1-8-million-paid-subscribers." }, { "id": "microsoft-fy26-q2-earnings-2026-01-28-github-copilot-over-4-7-million-paid-subscribers", "family": "ai-assistants", "statement": "Over 4.7 million paid subscribers were using GitHub Copilot by the end of December 2025, up 75% in a year, Microsoft said on its January 2026 earnings call (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 4700000, "unit": "paid subscribers of GitHub Copilot (Microsoft's count)", "display_value": "over 4.7 million", "display_label": "Microsoft earnings call, January 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Paying individual and business subscribers of GitHub Copilot", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "And, all up now we have over 4.7 million paid Copilot subscribers, up 75% year-over-year.", "locator": "Satya Nadella's prepared remarks, coding paragraph (follows 'In coding, we are seeing strong growth across all paid GitHub Copilot')", "derived": false, "formula": null, "headline": false, "series": "github-copilot-paid-subscribers", "history": [], "notes": "Latest paid-subscriber count; said in the GitHub Copilot paragraph ('Copilot Pro+ subs for individual devs increased 77% quarter-over-quarter'). GitHub Copilot moved to usage-based pricing on 1 June 2026, and the April and July 2026 calls gave organisations ('Nearly 140,000 organizations now use GitHub Copilot', April 2026) and all-time users (50 million, July 2026) instead. Transcript linked from microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2; raw copy microsoft-transcript-qanda-fy26q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-github-copilot-over-4-7-million-paid-subscribers", "citation_text": "Over 4.7 million paid subscribers were using GitHub Copilot by the end of December 2025, up 75% in a year, Microsoft said on its January 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Second Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-github-copilot-over-4-7-million-paid-subscribers." }, { "id": "microsoft-fy25-q3-earnings-2025-04-30-github-copilot-over-15-million-users", "family": "ai-assistants", "statement": "Over 15 million users had used GitHub Copilot by the end of March 2025, up more than fourfold in a year, Microsoft said on its April 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 15000000, "unit": "users of GitHub Copilot (Microsoft's count; all-time users by GitHub's definition)", "display_value": "over 15 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q1", "population": "People who have used GitHub Copilot, free or paid (cumulative, per GitHub's July 2025 clarification)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 Third Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY25Q3.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-04-30", "accessed_at": "2026-10-14", "quote": "All-up, we now have over 15 million GitHub Copilot users, up over 4X year-over-year.", "locator": "Satya Nadella's prepared remarks, GitHub Copilot paragraph (follows 'We are evolving GitHub Copilot from pair to peer programmer')", "derived": false, "formula": null, "headline": false, "series": "github-copilot-users", "history": [], "notes": "First 'users' figure for GitHub Copilot; it includes the free tier launched in VS Code in December 2024 ('more than a million signups in just the first week', January 2025 call). Not monthly active users: a GitHub spokesperson told TechCrunch in July 2025 that the 20 million figure is 'all-time users'. Transcript linked from microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q3; raw copy microsoft-transcript-fy25q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-earnings-2025-04-30-github-copilot-over-15-million-users", "citation_text": "Over 15 million users had used GitHub Copilot by the end of March 2025, up more than fourfold in a year, Microsoft said on its April 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY25 Third Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY25Q3.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-earnings-2025-04-30-github-copilot-over-15-million-users." }, { "id": "microsoft-fy25-q4-earnings-2025-07-30-github-copilot-20-million-users", "family": "ai-assistants", "statement": "20 million users had used GitHub Copilot by the end of June 2025, an all-time count rather than active users, Microsoft said on its July 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "users of GitHub Copilot (Microsoft's count; all-time users by GitHub's definition)", "display_value": "20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q2", "population": "People who have used GitHub Copilot, free or paid (cumulative)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "We have 20 million GitHub Copilot users.", "locator": "Satya Nadella's prepared remarks, GitHub Copilot paragraph (follows the Agent Mode and Coding agent sentence)", "derived": false, "formula": null, "headline": false, "series": "github-copilot-users", "history": [], "notes": "All-time users: see techcrunch-2025-07-30-github-copilot-20-million-users-are-all-time-users. Same call: '90% of the Fortune 100 now use GitHub Copilot'. Microsoft's 2025 Annual Report shareholder letter (15 October 2025) repeats 'GitHub Copilot now has more than 20 million users'. Transcript linked from microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q4; raw copy microsoft-transcript-qanda-fy25q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-github-copilot-20-million-users", "citation_text": "20 million users had used GitHub Copilot by the end of June 2025, an all-time count rather than active users, Microsoft said on its July 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY25 Fourth Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY25q4.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-earnings-2025-07-30-github-copilot-20-million-users." }, { "id": "techcrunch-2025-07-30-github-copilot-20-million-users-are-all-time-users", "family": "ai-assistants", "statement": "20 million is GitHub Copilot's all-time user count, not its active users, a GitHub spokesperson told TechCrunch after Microsoft's July 2025 earnings call, so about 5 million people tried it for the first time in three months (TechCrunch, 2025).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "all-time (cumulative) users of GitHub Copilot", "display_value": "20 million all-time users", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-07-30", "population": "People who have ever used GitHub Copilot", "sample_n": null, "publisher": "TechCrunch", "source_title": "GitHub Copilot crosses 20M all-time users", "source_url": "https://techcrunch.com/2025/07/30/github-copilot-crosses-20-million-all-time-users/", "source_type": "secondary", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "A GitHub spokesperson confirmed to TechCrunch that this number represents “all-time users.”", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Defines the measure behind Microsoft's GitHub Copilot 'users' series (15 million April 2025, 20 million July 2025, over 26 million October 2025, 50 million July 2026): cumulative users, not monthly or daily active users. TechCrunch adds: 'Microsoft and GitHub don't report how many of these 20 million people have continued to use the AI coding tool on a monthly or daily basis'. The 5 million in three months is TechCrunch's subtraction (20 million minus 15 million). Raw copy techcrunch-2025-07-30-github-copilot-20-million-all-time-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-07-30-github-copilot-20-million-users-are-all-time-users", "citation_text": "20 million is GitHub Copilot's all-time user count, not its active users, a GitHub spokesperson told TechCrunch after Microsoft's July 2025 earnings call, so about 5 million people tried it for the first time in three months (TechCrunch, 2025). Source: TechCrunch, \"GitHub Copilot crosses 20M all-time users\" (https://techcrunch.com/2025/07/30/github-copilot-crosses-20-million-all-time-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-07-30-github-copilot-20-million-users-are-all-time-users." }, { "id": "microsoft-fy26-q1-earnings-2025-10-29-github-copilot-over-26-million-users", "family": "ai-assistants", "statement": "Over 26 million users had used GitHub Copilot by the end of September 2025, by Microsoft's all-time count, Microsoft said on its October 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 26000000, "unit": "users of GitHub Copilot (Microsoft's count; all-time users by GitHub's definition)", "display_value": "over 26 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q3", "population": "People who have used GitHub Copilot, free or paid (cumulative)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 First Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "When it comes to coding, GitHub Copilot is the most popular AI pair programmer, now with over 26 million users.", "locator": "Satya Nadella's prepared remarks, coding paragraph", "derived": false, "formula": null, "headline": false, "series": "github-copilot-users", "history": [], "notes": "Measure assumed the same as the July 2025 figure that GitHub called 'all-time users'; Microsoft did not restate the definition. Raw copy microsoft-transcript-fy26q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-github-copilot-over-26-million-users", "citation_text": "Over 26 million users had used GitHub Copilot by the end of September 2025, by Microsoft's all-time count, Microsoft said on its October 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY26 First Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q1.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-earnings-2025-10-29-github-copilot-over-26-million-users." }, { "id": "microsoft-fy26-q4-earnings-2026-07-29-github-copilot-50-million-users", "family": "ai-assistants", "statement": "50 million users had used GitHub Copilot by the end of June 2026, by Microsoft's all-time count, Microsoft said on its July 2026 earnings call (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 50000000, "unit": "users of GitHub Copilot (Microsoft's count; all-time users by GitHub's definition)", "display_value": "50 million", "display_label": "Microsoft earnings call, July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "People who have used GitHub Copilot, free or paid (cumulative)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Fourth Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q4.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "When it comes to developers, GitHub Copilot now has 50 million users.", "locator": "Satya Nadella's prepared remarks, developers paragraph", "derived": false, "formula": null, "headline": false, "series": "github-copilot-users", "history": [], "notes": "Latest GitHub Copilot figure. Measure assumed the same as the July 2025 figure that GitHub called 'all-time users'. Same call: 'All up, GitHub now has 225 million users'; the April 2026 call said 'Nearly 140,000 organizations now use GitHub Copilot'. Series: over 15 million (March 2025), 20 million (June 2025), over 26 million (September 2025), 50 million (June 2026); no figure on the January or April 2026 calls. Raw copy microsoft-transcript-fy26q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-github-copilot-50-million-users", "citation_text": "50 million users had used GitHub Copilot by the end of June 2026, by Microsoft's all-time count, Microsoft said on its July 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Fourth Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY26Q4.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-github-copilot-50-million-users." }, { "id": "microsoft-fy26-q2-earnings-2026-01-28-copilot-consumer-app-daily-users-nearly-3x", "family": "ai-assistants", "statement": "Nearly 3 times as many daily users used Microsoft's consumer Copilot app at the end of 2025 as a year earlier, Microsoft said on its January 2026 earnings call without giving a user count (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 3, "unit": "times (year-over-year growth in daily users of the consumer Copilot app; Microsoft gave no count)", "display_value": "nearly 3x", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Daily users of Microsoft's consumer Copilot app", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "Daily users of our Copilot app increased nearly 3X year-over-year.", "locator": "Satya Nadella's prepared remarks, consumer Copilot paragraph ('In consumer, for example, Copilot experiences span chat, news feed, search...')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft has never disclosed a user count for the consumer Copilot app; it gives growth rates only. October 2025 call: 'daily users of our Copilot consumer app increased nearly 50% quarter over quarter'. July 2024 call: consumers had used Copilot 'to create over 12 billion images and conduct 13 billion chats to date'. GeekWire (13 August 2026) confirms Microsoft does not disclose consumer app users and cites a Sensor Tower estimate (see geekwire-2026-08-13-restates-sensor-tower-copilot-consumer-app-38-5-million-monthly-users). Raw copy microsoft-transcript-qanda-fy26q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-copilot-consumer-app-daily-users-nearly-3x", "citation_text": "Nearly 3 times as many daily users used Microsoft's consumer Copilot app at the end of 2025 as a year earlier, Microsoft said on its January 2026 earnings call without giving a user count (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Second Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-copilot-consumer-app-daily-users-nearly-3x." }, { "id": "microsoft-fy25-q1-earnings-2024-10-30-nearly-70pct-of-fortune-500-use-microsoft-365-copilot", "family": "ai-assistants", "statement": "Nearly 70% of Fortune 500 companies were using Microsoft 365 Copilot by September 2024, Microsoft said on its October 2024 earnings call (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 70, "unit": "% of Fortune 500 companies using Microsoft 365 Copilot (Microsoft's count)", "display_value": "nearly 70%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States (Fortune 500 companies)", "period": "2024-Q3", "population": "Fortune 500 companies with any Microsoft 365 Copilot use (any number of seats)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 First Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY25Q1.docx", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-10-30", "accessed_at": "2026-10-14", "quote": "All-up, nearly 70% of the Fortune 500 now use Microsoft 365 Copilot, and customers continue to adopt it at a faster rate than any other new Microsoft 365 suite.", "locator": "Satya Nadella's prepared remarks, Microsoft 365 Copilot paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Company-level adoption: one seat or a pilot counts, so it says nothing about how many employees use Copilot. The April 2024 call said 'nearly 60% of the Fortune 500 now use Copilot'. Transcript linked from microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q1; raw copy microsoft-transcript-fy25q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q1-earnings-2024-10-30-nearly-70pct-of-fortune-500-use-microsoft-365-copilot", "citation_text": "Nearly 70% of Fortune 500 companies were using Microsoft 365 Copilot by September 2024, Microsoft said on its October 2024 earnings call (Microsoft, 2024). Source: Microsoft, \"Microsoft FY25 First Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY25Q1.docx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q1-earnings-2024-10-30-nearly-70pct-of-fortune-500-use-microsoft-365-copilot." }, { "id": "geekwire-2026-08-13-restates-sensor-tower-copilot-consumer-app-38-5-million-monthly-users", "family": "ai-assistants", "statement": "38.5 million monthly users of Microsoft's consumer Copilot app in July 2026 is a Sensor Tower estimate reported by GeekWire, which notes that Microsoft does not disclose the app's user numbers (GeekWire, 2026).", "short_statement": null, "short_refs": null, "value": 38500000, "unit": "monthly users of the consumer Copilot app (Sensor Tower estimate as reported by GeekWire)", "display_value": "38.5 million (third-party estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Monthly users of Microsoft's consumer Copilot app (Sensor Tower's panel-based estimate; platforms not stated)", "sample_n": null, "publisher": "GeekWire", "source_title": "Microsoft starts merging its Copilot consumer and business apps in advance of 'Super App' rollout", "source_url": "https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/", "source_type": "secondary", "source_access": "open", "published_at": "2026-08-13", "accessed_at": "2026-10-14", "quote": "Microsoft doesn’t disclose how many people use the consumer Copilot app, but Sensor Tower estimated 38.5 million monthly users in July, a fraction of ChatGPT’s 1 billion monthly users.", "locator": "Paragraph after the Microsoft 365 Copilot seats paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Not a Microsoft figure. The useful finding is the confirmation that Microsoft gives no user count for the consumer Copilot app (its earnings calls give only growth rates). Sensor Tower's own publication of the 38.5 million was not found: its State of AI 2026 press release of 16 June 2026 (raw/ai-assistants/sensortower-2026-06-16-state-of-ai-2026-press-release.txt) does not mention Copilot, and the brief allows Sensor Tower figures only from its own free publications, so keep this as a restatement, not a finding. 'ChatGPT's 1 billion monthly users' in the same sentence is a separate Sensor Tower-type figure for the ChatGPT records. Raw copy geekwire-2026-copilot-super-app-merge.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-restates-sensor-tower-copilot-consumer-app-38-5-million-monthly-users", "citation_text": "38.5 million monthly users of Microsoft's consumer Copilot app in July 2026 is a Sensor Tower estimate reported by GeekWire, which notes that Microsoft does not disclose the app's user numbers (GeekWire, 2026). Source: GeekWire, \"Microsoft starts merging its Copilot consumer and business apps in advance of 'Super App' rollout\" (https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-restates-sensor-tower-copilot-consumer-app-38-5-million-monthly-users." }, { "id": "geekwire-2026-08-13-microsoft-365-copilot-seats-about-7pct-of-commercial-seats", "family": "ai-assistants", "statement": "About 7% of Microsoft 365's paid commercial seats carried a paid Microsoft 365 Copilot seat by mid-2026, GeekWire calculated from Microsoft's figures of 30 million Copilot seats and more than 450 million commercial seats (GeekWire, 2026).", "short_statement": "About **7%** of Microsoft 365 business seats carried a paid Copilot seat by mid-2026.", "short_refs": null, "value": 7, "unit": "% (paid Microsoft 365 Copilot seats as a share of paid Microsoft 365 commercial seats, GeekWire's calculation)", "display_value": "about 7%", "display_label": "GeekWire from Microsoft figures, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Paid Microsoft 365 commercial seats (more than 450 million at the end of December 2025)", "sample_n": null, "publisher": "GeekWire", "source_title": "Microsoft starts merging its Copilot consumer and business apps in advance of 'Super App' rollout", "source_url": "https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/", "source_type": "secondary", "source_access": "open", "published_at": "2026-08-13", "accessed_at": "2026-10-14", "quote": "That amounts to just about 7% of the more than 450 million commercial Microsoft 365 paid seats the company reported in January.", "locator": "Paragraph opening 'Microsoft said last month that Microsoft 365 Copilot surpassed 30 million paid seats'", "derived": true, "formula": "30 million paid Microsoft 365 Copilot seats (end of June 2026, Microsoft FY26 Q4 call) / more than 450 million paid Microsoft 365 commercial seats (end of December 2025, Microsoft FY26 Q2 call: 'paid M365 commercial seats grew 6% year-over-year to over 450 million') = 6.7%, which GeekWire rounds to about 7%", "headline": false, "series": "", "history": [], "notes": "Approximate: the two counts are from different quarters (June 2026 and December 2025) and both are floors ('over'). The 450 million commercial seat figure is recorded by the office-suites-and-alternatives family. Raw copy geekwire-2026-copilot-super-app-merge.txt; the 450 million sentence is in raw/ai-assistants/microsoft-transcript-qanda-fy26q2.txt (Amy Hood, M365 commercial cloud results).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-microsoft-365-copilot-seats-about-7pct-of-commercial-seats", "citation_text": "About 7% of Microsoft 365's paid commercial seats carried a paid Microsoft 365 Copilot seat by mid-2026, GeekWire calculated from Microsoft's figures of 30 million Copilot seats and more than 450 million commercial seats (GeekWire, 2026). Source: GeekWire, \"Microsoft starts merging its Copilot consumer and business apps in advance of 'Super App' rollout\" (https://www.geekwire.com/2026/microsoft-starts-merging-its-copilot-consumer-and-business-apps-in-advance-of-super-app-rollout/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#geekwire-2026-08-13-microsoft-365-copilot-seats-about-7pct-of-commercial-seats." }, { "id": "techcrunch-2026-04-29-restates-microsoft-365-copilot-20-million-paid-seats-as-paid-users", "family": "ai-assistants", "statement": "20 million paid Copilot users is how TechCrunch's April 2026 headline restated Microsoft's over 20 million paid Microsoft 365 Copilot seats, turning seats into users (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "paid Copilot 'users' (a restatement of paid Microsoft 365 Copilot seats)", "display_value": "20 million 'paid users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Paid Microsoft 365 Copilot seats, restated as users", "sample_n": null, "publisher": "TechCrunch", "source_title": "Microsoft says it has over 20M paid Copilot users, and they really are using it", "source_url": "https://techcrunch.com/2026/04/29/microsoft-says-it-has-over-20m-paid-copilot-users-and-they-really-are-using-it/", "source_type": "secondary", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "Microsoft says it has over 20M paid Copilot users, and they really are using it", "locator": "Headline; the first paragraph says 'M365 Copilot now has 20 million paid enterprise Copilot seats'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: Microsoft said 'over 20 million Microsoft 365 Copilot paid seats' (microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-copilot-over-20-million-paid-seats). The article body keeps 'seats' but the headline, which syndicated widely (themodelwire, hyper.ai and copies found by search), says 'users'. Seats are licences bought by employers, not people using Copilot. Raw copy techcrunch-2026-04-29-microsoft-20m-paid-copilot-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-04-29-restates-microsoft-365-copilot-20-million-paid-seats-as-paid-users", "citation_text": "20 million paid Copilot users is how TechCrunch's April 2026 headline restated Microsoft's over 20 million paid Microsoft 365 Copilot seats, turning seats into users (TechCrunch, 2026). Source: TechCrunch, \"Microsoft says it has over 20M paid Copilot users, and they really are using it\" (https://techcrunch.com/2026/04/29/microsoft-says-it-has-over-20m-paid-copilot-users-and-they-really-are-using-it/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-04-29-restates-microsoft-365-copilot-20-million-paid-seats-as-paid-users." }, { "id": "computerworld-2026-05-04-restates-copilot-seats-as-20-million-paying-users-and-15-million-paying-customers", "family": "ai-assistants", "statement": "More than 20 million enterprise users paying for Copilot, up from 15 million paying customers in January, is how Computerworld restated Microsoft's paid Microsoft 365 Copilot seat counts in May 2026, citing TechCrunch rather than Microsoft (Computerworld, 2026).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "'enterprise users paying for Copilot' (a restatement of paid Microsoft 365 Copilot seats)", "display_value": "20 million 'paying users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Paid Microsoft 365 Copilot seats, restated as users and customers", "sample_n": null, "publisher": "Computerworld", "source_title": "Microsoft now has more than 20M paying Copilot users", "source_url": "https://www.computerworld.com/article/4166676/microsoft-now-has-over-20-million-paying-copilot-users.html", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-04", "accessed_at": "2026-10-14", "quote": "Microsoft CEO Satya Nadella last week announced that the company now has more than 20 million enterprise users paying for Microsoft Copilot, according to TechCrunch. That’s up 33% from the 15 million paying customers Microsoft claimed in January.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Two drifts from Microsoft's wording: seats become 'enterprise users paying', and the January figure of 15 million paid seats becomes '15 million paying customers' (customers are organisations; Microsoft counts seats). The 33% growth is Computerworld's arithmetic on rounded floors (20 versus 15 million). Sourced to TechCrunch, not to Microsoft's transcript. Raw copy computerworld-2026-04-microsoft-20-million-paying-copilot-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#computerworld-2026-05-04-restates-copilot-seats-as-20-million-paying-users-and-15-million-paying-customers", "citation_text": "More than 20 million enterprise users paying for Copilot, up from 15 million paying customers in January, is how Computerworld restated Microsoft's paid Microsoft 365 Copilot seat counts in May 2026, citing TechCrunch rather than Microsoft (Computerworld, 2026). Source: Computerworld, \"Microsoft now has more than 20M paying Copilot users\" (https://www.computerworld.com/article/4166676/microsoft-now-has-over-20-million-paying-copilot-users.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#computerworld-2026-05-04-restates-copilot-seats-as-20-million-paying-users-and-15-million-paying-customers." }, { "id": "businessofapps-2026-07-16-restates-copilot-218-million-active-users-revised-from-33-million", "family": "ai-assistants", "statement": "218 million active users across Windows, app and website in 2025 is Business of Apps' current estimate for Microsoft Copilot, which it raised from the 33 million it gave for the first half of 2025 a year earlier, without publishing a method (Business of Apps, 2026).", "short_statement": null, "short_refs": null, "value": 218000000, "unit": "'active users' of Microsoft Copilot across Windows, app and website (Business of Apps estimate; measure undefined)", "display_value": "218 million (aggregator estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Copilot users across Windows, the Copilot app and copilot.microsoft.com, as estimated by Business of Apps from 'company data, AppMagic, Similarweb'", "sample_n": null, "publisher": "Business of Apps", "source_title": "Microsoft Copilot Revenue and Usage Statistics (2026)", "source_url": "https://www.businessofapps.com/data/microsoft-copilot-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-16", "accessed_at": "2026-10-14", "quote": "Microsoft Copilot had 218 million active users across Windows, app and website", "locator": "Key Statistics list; users table 'Microsoft Copilot users 2023 to 2025 (mm)': 2023 28, 2024 115, 2025 218; 'Sources: Company data, AppMagic, Similarweb'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Version history (Wayback): the January 2025 capture (web.archive.org/web/20250131161426/...) said 'Microsoft Copilot had 28 million active users across Windows, app and website' (Feb 2024 36, Jun 2024 26, Oct 2024 28); the September 2025 capture (web.archive.org/web/20250915215352/...) said 33 million (H1 2025), the number most roundups still repeat; the page as modified on 16 July 2026 says 218 million for 2025 and restates 2024 from about 26 to 30 million to 115 million. No method is given, the measure ('active users') is undefined and the jump is unexplained, so neither figure is usable as a finding. Microsoft's own count is a different measure: over 150 million monthly active users across its family of Copilots at the end of September 2025. Raw copies roundup-businessofapps-microsoft-copilot-statistics.html/.txt and roundup-businessofapps-copilot-wayback-20250131161426 / -20250915215352 (.html/.txt). dateModified 2026-07-16 from the page's JSON-LD (datePublished 2024-10-31).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessofapps-2026-07-16-restates-copilot-218-million-active-users-revised-from-33-million", "citation_text": "218 million active users across Windows, app and website in 2025 is Business of Apps' current estimate for Microsoft Copilot, which it raised from the 33 million it gave for the first half of 2025 a year earlier, without publishing a method (Business of Apps, 2026). Source: Business of Apps, \"Microsoft Copilot Revenue and Usage Statistics (2026)\" (https://www.businessofapps.com/data/microsoft-copilot-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessofapps-2026-07-16-restates-copilot-218-million-active-users-revised-from-33-million." }, { "id": "seoprofy-2026-02-20-restates-copilot-33-million-active-users-from-business-of-apps", "family": "ai-assistants", "statement": "33 million active users across Windows, Microsoft 365, web and mobile is the Copilot figure SeoProfy's 2026 statistics roundup puts first, taken from a Business of Apps estimate rather than from Microsoft (SeoProfy, 2026).", "short_statement": null, "short_refs": null, "value": 33000000, "unit": "'active users' of Microsoft Copilot across surfaces (roundup restating Business of Apps)", "display_value": "33 million (roundup)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Copilot users across Windows, Microsoft 365, web and mobile, as restated from Business of Apps", "sample_n": null, "publisher": "SeoProfy", "source_title": "Microsoft Copilot Usage Statistics for 2026", "source_url": "https://seoprofy.com/blog/microsoft-copilot-usage-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-20", "accessed_at": "2026-10-14", "quote": "33 million active users across Windows, Microsoft 365, web, and mobile.", "locator": "'Key Microsoft Copilot Statistics' list at the top; the fact table credits 'Microsoft Copilot had 33 million active users across Windows, apps, and web surfaces. ( Business of Apps )'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The most repeated Copilot user number in 2026 roundups (also found by search on xtendedview, longtermwiki and others; one Substack misreads it as paid users). It traces to Business of Apps' H1 2025 estimate (AppMagic and Similarweb based), which Business of Apps has since replaced with 218 million (businessofapps-2026-07-16-restates-copilot-218-million-active-users-revised-from-33-million). Not a Microsoft figure and not comparable with Microsoft's over 150 million monthly active users across its family of Copilots (September 2025). The same roundup gives '~8 million' active Microsoft 365 Copilot licences in August 2025 from a newsletter (perspectives.plus), superseded by Microsoft's first count of 15 million paid seats (December 2025). Published 2026-02-20, modified 2026-05-29 (page metadata). Raw copy roundup-seoprofy-copilot-usage-statistics.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#seoprofy-2026-02-20-restates-copilot-33-million-active-users-from-business-of-apps", "citation_text": "33 million active users across Windows, Microsoft 365, web and mobile is the Copilot figure SeoProfy's 2026 statistics roundup puts first, taken from a Business of Apps estimate rather than from Microsoft (SeoProfy, 2026). Source: SeoProfy, \"Microsoft Copilot Usage Statistics for 2026\" (https://seoprofy.com/blog/microsoft-copilot-usage-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#seoprofy-2026-02-20-restates-copilot-33-million-active-users-from-business-of-apps." }, { "id": "techcrunch-2026-01-29-microsoft-spokesperson-copilot-family-150-million-mau", "family": "ai-assistants", "statement": "150 million monthly active users across Microsoft's Copilots, commercial and consumer combined, was the total a Microsoft spokesperson gave TechCrunch in January 2026, the same figure as in October 2025 and Microsoft's latest stated count (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 150000000, "unit": "monthly active users of Microsoft's Copilots, commercial and consumer combined (Microsoft spokesperson via TechCrunch)", "display_value": "150 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Monthly active users across Microsoft's family of Copilots, commercial and consumer", "sample_n": null, "publisher": "TechCrunch", "source_title": "Satya Nadella insists people are using Microsoft's Copilot AI a lot", "source_url": "https://techcrunch.com/2026/01/29/satya-nadella-insists-people-are-using-microsofts-copilot-ai-a-lot/", "source_type": "secondary", "source_access": "open", "published_at": "2026-01-29", "accessed_at": "2026-10-14", "quote": "A Microsoft spokesperson tells TechCrunch that this number has grown to 150 million total. Again that includes commercial and consumer users.", "locator": "Paragraph after the consumer Copilot 'nearly 3x' paragraph ('Last year, in its annual report, the company said it surpassed 100 million monthly active Copilot users')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's statement reported by the press: the day after the January 2026 call, which gave no family MAU, a spokesperson put the total at 150 million, the level first given on the October 2025 call ('surpassed 150 million'). No later family MAU was found: the April and July 2026 calls give paid Microsoft 365 Copilot seats instead. Same article: 'This is out of a base of 450 million paid seats, the company said' (for the 15 million Microsoft 365 Copilot seats). Raw copy techcrunch-2026-01-29-nadella-insists-people-use-copilot.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-01-29-microsoft-spokesperson-copilot-family-150-million-mau", "citation_text": "150 million monthly active users across Microsoft's Copilots, commercial and consumer combined, was the total a Microsoft spokesperson gave TechCrunch in January 2026, the same figure as in October 2025 and Microsoft's latest stated count (TechCrunch, 2026). Source: TechCrunch, \"Satya Nadella insists people are using Microsoft's Copilot AI a lot\" (https://techcrunch.com/2026/01/29/satya-nadella-insists-people-are-using-microsofts-copilot-ai-a-lot/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-01-29-microsoft-spokesperson-copilot-family-150-million-mau." }, { "id": "microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-seats-3-3pct-of-commercial-seats-derived", "family": "ai-assistants", "statement": "3.3% of Microsoft 365's paid commercial seats had a paid Microsoft 365 Copilot seat at the end of December 2025 (15 million of more than 450 million), derived from Microsoft's January 2026 earnings call (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 3.3, "unit": "% (paid Microsoft 365 Copilot seats as a share of paid Microsoft 365 commercial seats, same quarter)", "display_value": "3.3%", "display_label": "Derived from Microsoft's January 2026 earnings call", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Paid Microsoft 365 commercial seats (over 450 million) and paid Microsoft 365 Copilot seats (15 million), both at the end of December 2025", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "And paid M365 commercial seats grew 6% year-over-year to over 450 million with installed base expansion across all customer segments", "locator": "Amy Hood's remarks, M365 commercial cloud results; the 15 million Copilot seats are in Satya Nadella's Microsoft 365 Copilot paragraph", "derived": true, "formula": "15,000,000 paid Microsoft 365 Copilot seats / 450,000,000 paid Microsoft 365 commercial seats (both end of December 2025, FY26 Q2 call) = 3.33%; an upper bound because the denominator is 'over 450 million'", "headline": false, "series": "", "history": [], "notes": "The only quarter in which Microsoft gave both counts: the April and July 2026 calls give Copilot seats (over 20 million, over 30 million) but only a growth rate (6%) for commercial seats. GeekWire's 'about 7%' for mid-2026 divides June 2026 Copilot seats by the December 2025 commercial total (geekwire-2026-08-13-microsoft-365-copilot-seats-about-7pct-of-commercial-seats). Seats, not people. The 450 million commercial seat figure itself is recorded by the office-suites-and-alternatives family. Raw copy microsoft-transcript-qanda-fy26q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-seats-3-3pct-of-commercial-seats-derived", "citation_text": "3.3% of Microsoft 365's paid commercial seats had a paid Microsoft 365 Copilot seat at the end of December 2025 (15 million of more than 450 million), derived from Microsoft's January 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Second Quarter Earnings Conference Call (transcript)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptQandAFY26q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-copilot-seats-3-3pct-of-commercial-seats-derived." }, { "id": "google-io-2025-2025-05-20-gemini-app-over-400-million-mau", "family": "ai-assistants", "statement": "Over 400 million monthly active users used the Gemini app worldwide in May 2025, Google CEO Sundar Pichai said in his I/O 2025 keynote, the first public user count Google gave for the app (Google, 2025).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "over 400 million", "display_label": "Google I/O 2025 keynote, 20 May 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05-20", "population": "Monthly active users of Google's Gemini app (web and mobile) worldwide", "sample_n": null, "publisher": "Google", "source_title": "Google I/O 2025: Sundar Pichai's opening keynote", "source_url": "https://blog.google/innovation-and-ai/technology/ai/io-2025-keynote/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-05-20", "accessed_at": "2026-10-14", "quote": "The Gemini app now has over 400 million monthly active users. We are seeing strong growth and engagement particularly with the 2.5 series of models.", "locator": "Sundar Pichai's keynote as posted on blog.google, Gemini app paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim, measure as stated: monthly active users of the Gemini app. Google does not define whether Gemini features inside Workspace, Android or Chrome count. Raw: google-2025-05-20-io-2025-keynote-pichai.html/.txt. Earlier internal figures (90 million in October 2024, 350 million in March 2025) came out in court, see the court-slide series.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-io-2025-2025-05-20-gemini-app-over-400-million-mau", "citation_text": "Over 400 million monthly active users used the Gemini app worldwide in May 2025, Google CEO Sundar Pichai said in his I/O 2025 keynote, the first public user count Google gave for the app (Google, 2025). Source: Google, \"Google I/O 2025: Sundar Pichai's opening keynote\" (https://blog.google/innovation-and-ai/technology/ai/io-2025-keynote/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-io-2025-2025-05-20-gemini-app-over-400-million-mau." }, { "id": "alphabet-q2-2025-earnings-2025-07-23-gemini-app-more-than-450-million-mau", "family": "ai-assistants", "statement": "More than 450 million monthly active users used the Gemini app worldwide in July 2025, Sundar Pichai said on Alphabet's second-quarter 2025 earnings call (Alphabet, 2025).", "short_statement": null, "short_refs": null, "value": 450000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "more than 450 million", "display_label": "Alphabet Q2 2025 earnings call, 23 July 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-07-23", "population": "Monthly active users of Google's Gemini app worldwide", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Q2 earnings call: CEO's remarks", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-07-23", "accessed_at": "2026-10-14", "quote": "The Gemini App now has more than 450 million monthly active users, and we continue to see strong growth and engagement, with daily requests growing over 50% from Q1.", "locator": "Sundar Pichai's remarks, 'Products and platforms' section, Gemini App paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim on the earnings call, 'now has' at the call date (23 July 2025), not a quarter-end figure. The same sentence is in Alphabet's Q2 2025 call transcript PDF (s206.q4cdn.com/479360582/files/doc_financials/2025/q2/2025-q2-earnings-transcript.pdf). Raw: google-2025-07-23-alphabet-earnings-q2-2025-ceo-remarks.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2025-earnings-2025-07-23-gemini-app-more-than-450-million-mau", "citation_text": "More than 450 million monthly active users used the Gemini app worldwide in July 2025, Sundar Pichai said on Alphabet's second-quarter 2025 earnings call (Alphabet, 2025). Source: Alphabet, \"Alphabet Q2 earnings call: CEO's remarks\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2025-earnings-2025-07-23-gemini-app-more-than-450-million-mau." }, { "id": "alphabet-q3-2025-earnings-2025-10-29-gemini-app-over-650-million-mau", "family": "ai-assistants", "statement": "Over 650 million monthly active users used the Gemini app worldwide in October 2025, with queries up threefold from the previous quarter, Sundar Pichai said on Alphabet's third-quarter 2025 earnings call (Alphabet, 2025).", "short_statement": null, "short_refs": null, "value": 650000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "over 650 million", "display_label": "Alphabet Q3 2025 earnings call, 29 October 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-29", "population": "Monthly active users of Google's Gemini app worldwide", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet earnings, Q3 2025: CEO's remarks", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q3-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "The Gemini app now has over 650 million monthly active users, and queries increased by 3x from Q2.", "locator": "Sundar Pichai's remarks, introduction (quarter highlights), Gemini app line", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim, 'now has' at the call date. Raw: google-2025-10-29-alphabet-earnings-q3-2025-ceo-remarks.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2025-earnings-2025-10-29-gemini-app-over-650-million-mau", "citation_text": "Over 650 million monthly active users used the Gemini app worldwide in October 2025, with queries up threefold from the previous quarter, Sundar Pichai said on Alphabet's third-quarter 2025 earnings call (Alphabet, 2025). Source: Alphabet, \"Alphabet earnings, Q3 2025: CEO's remarks\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q3-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2025-earnings-2025-10-29-gemini-app-over-650-million-mau." }, { "id": "alphabet-q4-2025-earnings-2026-02-04-gemini-app-over-750-million-mau", "family": "ai-assistants", "statement": "Over 750 million monthly active users used the Gemini app worldwide in February 2026, Sundar Pichai said on Alphabet's fourth-quarter 2025 earnings call (Alphabet, 2026).", "short_statement": null, "short_refs": null, "value": 750000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "over 750 million", "display_label": "Alphabet Q4 2025 earnings call, 4 February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-04", "population": "Monthly active users of Google's Gemini app worldwide", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet earnings, Q4 2025: CEO's remarks", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q4-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-04", "accessed_at": "2026-10-14", "quote": "And our Gemini App now has over 750 million monthly active users. We’re also seeing significantly higher engagement per user, especially since the launch of Gemini 3 in December.", "locator": "Sundar Pichai's remarks, introduction (quarter highlights), Gemini App line", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim, 'now has' at the call date. Alphabet's Q1 2026 call (29 April 2026) gave no Gemini app user count (checked: google-2026-04-29-alphabet-earnings-q1-2026-ceo-remarks.txt mentions only a 40% quarter-on-quarter rise in Gemini Enterprise paid monthly active users). Raw: google-2026-02-04-alphabet-earnings-q4-2025-ceo-remarks.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q4-2025-earnings-2026-02-04-gemini-app-over-750-million-mau", "citation_text": "Over 750 million monthly active users used the Gemini app worldwide in February 2026, Sundar Pichai said on Alphabet's fourth-quarter 2025 earnings call (Alphabet, 2026). Source: Alphabet, \"Alphabet earnings, Q4 2025: CEO's remarks\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q4-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q4-2025-earnings-2026-02-04-gemini-app-over-750-million-mau." }, { "id": "google-io-2026-2026-05-19-gemini-app-surpassed-900-million-mau", "family": "ai-assistants", "statement": "Over 900 million monthly active users used the Gemini app worldwide in May 2026, more than double the 400 million of a year earlier, Sundar Pichai said in his I/O 2026 keynote (Google, 2026).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "over 900 million", "display_label": "Google I/O 2026 keynote, 19 May 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05-19", "population": "Monthly active users of Google's Gemini app worldwide", "sample_n": null, "publisher": "Google", "source_title": "Google I/O 2026: Sundar Pichai's opening keynote", "source_url": "https://blog.google/innovation-and-ai/sundar-pichai-io-2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-05-19", "accessed_at": "2026-10-14", "quote": "Last year at I/O, the Gemini app had 400 million monthly active users. Today, we’ve surpassed 900 million, more than doubling in a year.", "locator": "Sundar Pichai's keynote as posted on blog.google, Gemini app paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim. The same paragraph says daily requests grew over seven times in the year. Raw: google-2026-05-19-io-2026-keynote-pichai.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-io-2026-2026-05-19-gemini-app-surpassed-900-million-mau", "citation_text": "Over 900 million monthly active users used the Gemini app worldwide in May 2026, more than double the 400 million of a year earlier, Sundar Pichai said in his I/O 2026 keynote (Google, 2026). Source: Google, \"Google I/O 2026: Sundar Pichai's opening keynote\" (https://blog.google/innovation-and-ai/sundar-pichai-io-2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-io-2026-2026-05-19-gemini-app-surpassed-900-million-mau." }, { "id": "alphabet-q2-2026-earnings-2026-07-22-gemini-app-950-million-mau", "family": "ai-assistants", "statement": "950 million monthly active users used the Gemini app worldwide in July 2026, with daily active users tripling in a year, Sundar Pichai said on Alphabet's second-quarter 2026 earnings call (Alphabet, 2026).", "short_statement": null, "short_refs": null, "value": 950000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "950 million", "display_label": "Alphabet Q2 2026 earnings call, 22 July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-22", "population": "Monthly active users of Google's Gemini app worldwide", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet earnings call Q2 2026: Sundar Pichai remarks", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-22", "accessed_at": "2026-10-14", "quote": "Next, the Gemini app, which now has 950 million monthly active users, with daily active users tripling in the last year.", "locator": "Sundar Pichai's remarks, 'Gemini app' section, first sentence", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Vendor claim, 'now has' at the call date. Google gave the tripling of daily active users without a count. Raw: google-2026-07-22-alphabet-earnings-q2-2026-ceo-remarks.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2026-earnings-2026-07-22-gemini-app-950-million-mau", "citation_text": "950 million monthly active users used the Gemini app worldwide in July 2026, with daily active users tripling in a year, Sundar Pichai said on Alphabet's second-quarter 2026 earnings call (Alphabet, 2026). Source: Alphabet, \"Alphabet earnings call Q2 2026: Sundar Pichai remarks\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2026-earnings-2026-07-22-gemini-app-950-million-mau." }, { "id": "google-2026-08-11-gemini-app-over-1-billion-mau", "family": "ai-assistants", "statement": "Over 1 billion monthly active users used the Gemini app worldwide in August 2026, making it the fastest-growing product in Google's history by the company's own account (Google, 2026).", "short_statement": "Google's Gemini app passed **1 billion** monthly users in August 2026.", "short_refs": null, "value": 1000000000, "unit": "monthly active users of the Gemini app (Google's count)", "display_value": "over 1 billion", "display_label": "Google, 11 August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08-11", "population": "Monthly users of Google's Gemini app worldwide (web, Android, iOS and macOS apps)", "sample_n": null, "publisher": "Google", "source_title": "Google's Gemini app hits 1 billion monthly active users", "source_url": "https://blog.google/innovation-and-ai/products/gemini-app/one-billion-monthly-users/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-08-11", "accessed_at": "2026-10-14", "quote": "More than 1 billion people are using the Gemini app every month.", "locator": "Article standfirst under the headline; first paragraph: 'The Gemini app has officially surpassed 1 billion monthly users, making it the fastest-growing product in Google's history.'", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users", "history": [], "notes": "Latest Gemini app figure found (as of 2026-10-14). Vendor claim. The same post gives 100 million+ active users on iOS (a phone and tablet subset) and says macOS users prompt about twice as often as other surfaces. 9to5Google reported Pichai announced the milestone (9to5google.com/2026/08/11/gemini-app-1-billion/). Raw: google-2026-08-11-gemini-app-one-billion-monthly-users.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2026-08-11-gemini-app-over-1-billion-mau", "citation_text": "Over 1 billion monthly active users used the Gemini app worldwide in August 2026, making it the fastest-growing product in Google's history by the company's own account (Google, 2026). Source: Google, \"Google's Gemini app hits 1 billion monthly active users\" (https://blog.google/innovation-and-ai/products/gemini-app/one-billion-monthly-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2026-08-11-gemini-app-over-1-billion-mau." }, { "id": "meta-newsroom-2024-09-25-meta-ai-more-than-400-million-monthly-users", "family": "ai-assistants", "statement": "More than 400 million people used Meta AI monthly across Meta's apps in September 2024, Meta said in its Connect 2024 product announcement (Meta, 2024).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "monthly users of Meta AI across Meta's apps (Meta's count)", "display_value": "more than 400 million", "display_label": "Meta newsroom, 25 September 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-09-25", "population": "People using Meta AI in a month inside WhatsApp, Instagram, Facebook, Messenger and Meta's other surfaces, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta's AI Products Just Got Smarter and More Useful", "source_url": "https://about.fb.com/news/2024/09/metas-ai-product-news-connect/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-09-25", "accessed_at": "2026-10-14", "quote": "More than 400 million people are using Meta AI monthly, with 185 million people using it across our products each week.", "locator": "Introduction, first paragraph", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Vendor claim. The same paragraph opens: 'Meta AI is on track to become the most-used AI assistant in the world by the end of this year.' Meta AI is built into WhatsApp, Instagram, Facebook and Messenger (search bars and chats), so this counts people who used the assistant anywhere in Meta's apps, not users of a standalone app (the Meta AI app launched only in April 2025). On the same day Mark Zuckerberg said on stage that Meta AI was 'almost at 500 million monthly' (see the TechCrunch record). Raw: meta-2024-09-25-newsroom-ai-product-news-connect.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-newsroom-2024-09-25-meta-ai-more-than-400-million-monthly-users", "citation_text": "More than 400 million people used Meta AI monthly across Meta's apps in September 2024, Meta said in its Connect 2024 product announcement (Meta, 2024). Source: Meta, \"Meta's AI Products Just Got Smarter and More Useful\" (https://about.fb.com/news/2024/09/metas-ai-product-news-connect/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-newsroom-2024-09-25-meta-ai-more-than-400-million-monthly-users." }, { "id": "meta-newsroom-2024-09-25-meta-ai-185-million-weekly-users", "family": "ai-assistants", "statement": "185 million people used Meta AI each week across Meta's apps in September 2024, by Meta's count, the only weekly figure Meta has given for its assistant (Meta, 2024).", "short_statement": null, "short_refs": null, "value": 185000000, "unit": "weekly users of Meta AI across Meta's apps (Meta's count)", "display_value": "185 million", "display_label": "Meta newsroom, 25 September 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-09-25", "population": "People using Meta AI in a week across Meta's products, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta's AI Products Just Got Smarter and More Useful", "source_url": "https://about.fb.com/news/2024/09/metas-ai-product-news-connect/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-09-25", "accessed_at": "2026-10-14", "quote": "More than 400 million people are using Meta AI monthly, with 185 million people using it across our products each week.", "locator": "Introduction, first paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly users, the measure OpenAI uses for ChatGPT, so the one Meta figure directly comparable in measure with ChatGPT's weekly users (ChatGPT had over 200 million weekly users in August 2024 by OpenAI's count; see the ChatGPT records). No later weekly figure was found from Meta. Raw: meta-2024-09-25-newsroom-ai-product-news-connect.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-newsroom-2024-09-25-meta-ai-185-million-weekly-users", "citation_text": "185 million people used Meta AI each week across Meta's apps in September 2024, by Meta's count, the only weekly figure Meta has given for its assistant (Meta, 2024). Source: Meta, \"Meta's AI Products Just Got Smarter and More Useful\" (https://about.fb.com/news/2024/09/metas-ai-product-news-connect/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-newsroom-2024-09-25-meta-ai-185-million-weekly-users." }, { "id": "techcrunch-2024-09-25-zuckerberg-connect-meta-ai-almost-500-million-mau", "family": "ai-assistants", "statement": "Almost 500 million monthly active users used Meta AI across Meta's apps in September 2024, Mark Zuckerberg said on stage at Meta Connect 2024, as reported by TechCrunch (TechCrunch, 2024).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count, spoken claim)", "display_value": "almost 500 million", "display_label": "Mark Zuckerberg at Meta Connect, 25 September 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-09-25", "population": "Monthly users of Meta AI across Meta's apps, worldwide, before its launch in the EU", "sample_n": null, "publisher": "TechCrunch", "source_title": "Mark Zuckerberg says Meta AI has nearly 500 million users", "source_url": "https://techcrunch.com/2024/09/25/mark-zuckerberg-says-meta-ai-has-nearly-500-million-users/", "source_type": "secondary", "source_access": "open", "published_at": "2024-09-25", "accessed_at": "2026-10-14", "quote": "“We’re almost at 500 million monthly activities, and we haven’t even launched in some of the bigger countries yet,” Zuckerberg said at the event", "locator": "Second paragraph (quoting Zuckerberg's Connect keynote)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Zuckerberg's spoken figure ('monthly activities' is TechCrunch's transcription of 'monthly actives') contradicts Meta's own newsroom post of the same day, which said 'more than 400 million'. Kept out of the chart series; the series uses Meta's written figure. Value recorded as 500 million with 'almost'. Raw: meta-2024-09-25-techcrunch-zuckerberg-meta-ai-nearly-500-million.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2024-09-25-zuckerberg-connect-meta-ai-almost-500-million-mau", "citation_text": "Almost 500 million monthly active users used Meta AI across Meta's apps in September 2024, Mark Zuckerberg said on stage at Meta Connect 2024, as reported by TechCrunch (TechCrunch, 2024). Source: TechCrunch, \"Mark Zuckerberg says Meta AI has nearly 500 million users\" (https://techcrunch.com/2024/09/25/mark-zuckerberg-says-meta-ai-has-nearly-500-million-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2024-09-25-zuckerberg-connect-meta-ai-almost-500-million-mau." }, { "id": "meta-q3-2024-earnings-2024-10-30-meta-ai-over-500-million-mau", "family": "ai-assistants", "statement": "Over 500 million monthly active users used Meta AI across Meta's apps in October 2024, CFO Susan Li said on Meta's third-quarter 2024 earnings call (Meta, 2024).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count)", "display_value": "over 500 million", "display_label": "Meta Q3 2024 earnings call, 30 October 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10-30", "population": "Monthly actives of Meta AI across Meta's family of apps, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta Platforms, Inc. (META) Third Quarter 2024 Results Conference Call (transcript)", "source_url": "https://s21.q4cdn.com/399680738/files/doc_financials/2024/q3/META-Q3-2024-Earnings-Call-Transcript.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-10-30", "accessed_at": "2026-10-14", "quote": "it continues to be on track to be the most used AI assistant in the world by end of year and it has over 500 million monthly actives.", "locator": "Q&A, Susan Li's answer to Brian Nowak's Meta AI question, transcript page 8", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Vendor claim. Zuckerberg's prepared remarks on page 2 of Meta's own transcript read 'Meta AI now has more than 500 monthly actives' (the word 'million' is missing in the transcript); the quote used here is the CFO's complete sentence. Raw: meta-2024-10-30-q3-2024-earnings-call-transcript.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-q3-2024-earnings-2024-10-30-meta-ai-over-500-million-mau", "citation_text": "Over 500 million monthly active users used Meta AI across Meta's apps in October 2024, CFO Susan Li said on Meta's third-quarter 2024 earnings call (Meta, 2024). Source: Meta, \"Meta Platforms, Inc. (META) Third Quarter 2024 Results Conference Call (transcript)\" (https://s21.q4cdn.com/399680738/files/doc_financials/2024/q3/META-Q3-2024-Earnings-Call-Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-q3-2024-earnings-2024-10-30-meta-ai-over-500-million-mau." }, { "id": "engadget-2024-12-06-zuckerberg-meta-ai-nearly-600-million-monthly-users", "family": "ai-assistants", "statement": "Nearly 600 million monthly users used Meta AI across Meta's apps in December 2024, Mark Zuckerberg said in a video update reported by Engadget (Engadget, 2024).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "monthly users of Meta AI across Meta's apps (Meta's count, spoken claim)", "display_value": "nearly 600 million", "display_label": "Mark Zuckerberg, 6 December 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-12-06", "population": "Monthly users of Meta AI across Meta's apps, worldwide", "sample_n": null, "publisher": "Engadget", "source_title": "Meta AI has 'nearly' 600 million monthly users", "source_url": "https://www.engadget.com/social-media/meta-ai-has-nearly-600-million-monthly-users-184512693.html", "source_type": "secondary", "source_access": "open", "published_at": "2024-12-06", "accessed_at": "2026-10-14", "quote": "Meta AI is on the verge of passing its next major milestone, with \"nearly\" 600 million monthly users, Mark Zuckerberg shared in an update.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Zuckerberg's claim was made in an Instagram video (instagram.com/p/DDPm9gqv2cW/) released with Llama 3.3; no written Meta text with the figure was found, so the press report is the source. Value recorded as 600 million with 'nearly'. Raw: meta-2024-12-06-engadget-zuckerberg-meta-ai-nearly-600-million.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#engadget-2024-12-06-zuckerberg-meta-ai-nearly-600-million-monthly-users", "citation_text": "Nearly 600 million monthly users used Meta AI across Meta's apps in December 2024, Mark Zuckerberg said in a video update reported by Engadget (Engadget, 2024). Source: Engadget, \"Meta AI has 'nearly' 600 million monthly users\" (https://www.engadget.com/social-media/meta-ai-has-nearly-600-million-monthly-users-184512693.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#engadget-2024-12-06-zuckerberg-meta-ai-nearly-600-million-monthly-users." }, { "id": "meta-q4-2024-earnings-2025-01-29-meta-ai-more-than-700-million-mau", "family": "ai-assistants", "statement": "More than 700 million monthly active users used Meta AI across Meta's apps in January 2025, Mark Zuckerberg said on Meta's fourth-quarter 2024 earnings call (Meta, 2025).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count)", "display_value": "more than 700 million", "display_label": "Meta Q4 2024 earnings call, 29 January 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01-29", "population": "Monthly actives of Meta AI across Meta's family of apps, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta Platforms, Inc. (META) Fourth Quarter 2024 Results Conference Call (transcript)", "source_url": "https://s21.q4cdn.com/399680738/files/doc_financials/2024/q4/META-Q4-2024-Earnings-Call-Transcript.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-29", "accessed_at": "2026-10-14", "quote": "Finally, Meta AI usage continues to scale, with more than 700 million monthly actives.", "locator": "Mark Zuckerberg's prepared remarks, apps highlights paragraph after Threads, transcript page 5", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Vendor claim. Same call: 'I expect this is going to be the year when a highly intelligent and personalized AI assistant reaches more than 1 billion people, and I expect Meta AI to be that leading AI assistant.' Raw: meta-2025-01-29-q4-2024-earnings-call-transcript.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-q4-2024-earnings-2025-01-29-meta-ai-more-than-700-million-mau", "citation_text": "More than 700 million monthly active users used Meta AI across Meta's apps in January 2025, Mark Zuckerberg said on Meta's fourth-quarter 2024 earnings call (Meta, 2025). Source: Meta, \"Meta Platforms, Inc. (META) Fourth Quarter 2024 Results Conference Call (transcript)\" (https://s21.q4cdn.com/399680738/files/doc_financials/2024/q4/META-Q4-2024-Earnings-Call-Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-q4-2024-earnings-2025-01-29-meta-ai-more-than-700-million-mau." }, { "id": "meta-q1-2025-earnings-2025-04-30-meta-ai-almost-1-billion-mau", "family": "ai-assistants", "statement": "Almost 1 billion monthly active users used Meta AI across Meta's apps in April 2025, Mark Zuckerberg said on Meta's first-quarter 2025 earnings call (Meta, 2025).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count)", "display_value": "almost 1 billion", "display_label": "Meta Q1 2025 earnings call, 30 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04-30", "population": "Monthly actives using Meta AI across Meta's apps, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta Platforms, Inc. (META) First Quarter 2025 Results Conference Call (transcript)", "source_url": "https://s21.q4cdn.com/399680738/files/doc_financials/2025/q1/META-Q1-2025-Earnings-Call-Transcript1.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-04-30", "accessed_at": "2026-10-14", "quote": "The fourth opportunity is Meta AI. Across our apps, there are now almost a billion monthly actives using Meta AI.", "locator": "Mark Zuckerberg's prepared remarks, 'fourth opportunity' (Meta AI) paragraph, transcript page 2", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Vendor claim. Value recorded as 1 billion with 'almost'. The standalone Meta AI app had launched the day before (29 April 2025); the figure counts use across Meta's apps. Raw: meta-2025-04-30-q1-2025-earnings-call-transcript.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-q1-2025-earnings-2025-04-30-meta-ai-almost-1-billion-mau", "citation_text": "Almost 1 billion monthly active users used Meta AI across Meta's apps in April 2025, Mark Zuckerberg said on Meta's first-quarter 2025 earnings call (Meta, 2025). Source: Meta, \"Meta Platforms, Inc. (META) First Quarter 2025 Results Conference Call (transcript)\" (https://s21.q4cdn.com/399680738/files/doc_financials/2025/q1/META-Q1-2025-Earnings-Call-Transcript1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-q1-2025-earnings-2025-04-30-meta-ai-almost-1-billion-mau." }, { "id": "cnbc-2025-05-28-zuckerberg-shareholder-meeting-meta-ai-1-billion-mau", "family": "ai-assistants", "statement": "1 billion monthly active users used Meta AI across Meta's family of apps in May 2025, Mark Zuckerberg told Meta's annual shareholder meeting, as first reported by CNBC (CNBC, 2025).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count, spoken claim)", "display_value": "1 billion", "display_label": "Meta annual shareholder meeting, 28 May 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05-28", "population": "Monthly active users of Meta AI across Facebook, Instagram, WhatsApp and Messenger, worldwide", "sample_n": null, "publisher": "CNBC", "source_title": "Mark Zuckerberg says Meta AI has 1 billion monthly active users", "source_url": "https://www.cnbc.com/2025/05/28/zuckerberg-meta-ai-one-billion-monthly-users.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-05-28", "accessed_at": "2026-10-14", "quote": "Meta's AI assistant now has one billion monthly active users across the company's family of apps, CEO Mark Zuckerberg said Wednesday at the company's annual shareholder meeting.", "locator": "First paragraph; Zuckerberg quoted later: 'It may seem kind of funny that a billion monthly actives doesn't seem like it's at scale for us'", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Spoken at the shareholder meeting; no written Meta text found, so CNBC (first to report, per TechCrunch) is the source. Raw: meta-2025-05-28-cnbc-zuckerberg-meta-ai-1-billion-mau.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-05-28-zuckerberg-shareholder-meeting-meta-ai-1-billion-mau", "citation_text": "1 billion monthly active users used Meta AI across Meta's family of apps in May 2025, Mark Zuckerberg told Meta's annual shareholder meeting, as first reported by CNBC (CNBC, 2025). Source: CNBC, \"Mark Zuckerberg says Meta AI has 1 billion monthly active users\" (https://www.cnbc.com/2025/05/28/zuckerberg-meta-ai-one-billion-monthly-users.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2025-05-28-zuckerberg-shareholder-meeting-meta-ai-1-billion-mau." }, { "id": "meta-q3-2025-earnings-2025-10-29-meta-ai-more-than-1-billion-mau", "family": "ai-assistants", "statement": "More than 1 billion monthly active users used Meta AI across Meta's apps in October 2025, Mark Zuckerberg said on Meta's third-quarter 2025 earnings call, the latest user count Meta has given for its assistant (Meta, 2025).", "short_statement": "Meta AI had more than **1 billion** monthly users across Meta's apps in October 2025, its last count.", "short_refs": null, "value": 1000000000, "unit": "monthly active users of Meta AI across Meta's apps (Meta's count)", "display_value": "more than 1 billion", "display_label": "Meta Q3 2025 earnings call, 29 October 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-29", "population": "Monthly actives using Meta AI across Meta's apps, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta Platforms, Inc. (META) Third Quarter 2025 Results Conference Call (transcript)", "source_url": "https://s21.q4cdn.com/399680738/files/doc_financials/2025/q3/META-Q3-2025-Earnings-Call-Transcript.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "More than a billion monthly actives already use Meta AI, and we see usage increase as we improve our underlying models.", "locator": "Mark Zuckerberg's prepared remarks, new products paragraph, transcript page 2", "derived": false, "formula": null, "headline": false, "series": "meta-ai-monthly-active-users", "history": [], "notes": "Latest Meta AI user count found (as of 2026-10-14): the Q4 2025, Q1 2026 and Q2 2026 call transcripts give no new count (checked; raw transcripts saved). Measure: people who used Meta AI anywhere in Meta's apps in a month; Meta's apps reach 3.5 billion people a day, so the figure largely reflects distribution inside existing apps. Raw: meta-2025-10-29-q3-2025-earnings-call-transcript.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-q3-2025-earnings-2025-10-29-meta-ai-more-than-1-billion-mau", "citation_text": "More than 1 billion monthly active users used Meta AI across Meta's apps in October 2025, Mark Zuckerberg said on Meta's third-quarter 2025 earnings call, the latest user count Meta has given for its assistant (Meta, 2025). Source: Meta, \"Meta Platforms, Inc. (META) Third Quarter 2025 Results Conference Call (transcript)\" (https://s21.q4cdn.com/399680738/files/doc_financials/2025/q3/META-Q3-2025-Earnings-Call-Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-q3-2025-earnings-2025-10-29-meta-ai-more-than-1-billion-mau." }, { "id": "meta-q2-2026-earnings-2026-07-29-meta-ai-daily-users-up-60pct-after-muse-spark-rebuild", "family": "ai-assistants", "statement": "60% more people interacted with Meta AI each day after Meta rebuilt the assistant on its Muse Spark model in 2026, Mark Zuckerberg said on Meta's second-quarter 2026 earnings call, without giving a user count (Meta, 2026).", "short_statement": null, "short_refs": null, "value": 60, "unit": "% increase in daily users of Meta AI since the Muse Spark rebuild (Meta's count)", "display_value": "60% more daily users", "display_label": "Meta Q2 2026 earnings call, 29 July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-29", "population": "People interacting with Meta AI each day across Meta's apps, worldwide", "sample_n": null, "publisher": "Meta", "source_title": "Meta Platforms, Inc. (META) Second Quarter 2026 Results Conference Call (transcript)", "source_url": "https://s21.q4cdn.com/399680738/files/doc_financials/2026/q2/META-Q2-2026-Earnings-Call-Transcript.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "Since we rebuilt Meta AI and integrated Muse Spark, we've seen a 60% increase in the number of people interacting with the assistant each day and that continues to grow quickly week-over-week.", "locator": "Mark Zuckerberg's prepared remarks, Meta Superintelligence Labs paragraph, transcript page 2", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Growth rate only; Meta has given no Meta AI user count since 'more than a billion monthly actives' on 29 October 2025. Muse Spark, Meta's first model from Meta Superintelligence Labs, was released in April 2026 (Q1 2026 call). Raw: meta-2026-07-29-q2-2026-earnings-call-transcript.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#meta-q2-2026-earnings-2026-07-29-meta-ai-daily-users-up-60pct-after-muse-spark-rebuild", "citation_text": "60% more people interacted with Meta AI each day after Meta rebuilt the assistant on its Muse Spark model in 2026, Mark Zuckerberg said on Meta's second-quarter 2026 earnings call, without giving a user count (Meta, 2026). Source: Meta, \"Meta Platforms, Inc. (META) Second Quarter 2026 Results Conference Call (transcript)\" (https://s21.q4cdn.com/399680738/files/doc_financials/2026/q2/META-Q2-2026-Earnings-Call-Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#meta-q2-2026-earnings-2026-07-29-meta-ai-daily-users-up-60pct-after-muse-spark-rebuild." }, { "id": "google-io-2026-2026-05-19-ai-overviews-over-2-5-billion-mau", "family": "ai-assistants", "statement": "Over 2.5 billion monthly active users were counted for AI Overviews in Google Search worldwide in May 2026, Sundar Pichai said at I/O 2026, a feature shown on results pages rather than an assistant people open (Google, 2026).", "short_statement": null, "short_refs": null, "value": 2500000000, "unit": "monthly active users of AI Overviews in Google Search (Google's count)", "display_value": "over 2.5 billion", "display_label": "Google I/O 2026 keynote, 19 May 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05-19", "population": "Google Search users served AI Overviews (AI-generated summaries at the top of results) in a month, worldwide", "sample_n": null, "publisher": "Google", "source_title": "Google I/O 2026: Sundar Pichai's opening keynote", "source_url": "https://blog.google/innovation-and-ai/sundar-pichai-io-2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-05-19", "accessed_at": "2026-10-14", "quote": "AI Overviews now has over 2.5 billion monthly active users.", "locator": "Sundar Pichai's keynote as posted on blog.google, Search paragraph ('It all starts with Search')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Not comparable with assistant app users: AI Overviews appear automatically on Google results pages, so the count reflects Search's reach, not people choosing an AI assistant. Not a ranking input. Earlier Google figures for the same feature: 'more than 1 billion users on a monthly basis' it would reach after the October 2024 rollout (Q3 2024 call), 'over 1.5 billion users per month' (Q1 2025 call, 24 April 2025), 'over 2 billion monthly users' (Q2 2025 call, 23 July 2025); raw copies of those remarks are saved. Raw: google-2026-05-19-io-2026-keynote-pichai.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-io-2026-2026-05-19-ai-overviews-over-2-5-billion-mau", "citation_text": "Over 2.5 billion monthly active users were counted for AI Overviews in Google Search worldwide in May 2026, Sundar Pichai said at I/O 2026, a feature shown on results pages rather than an assistant people open (Google, 2026). Source: Google, \"Google I/O 2026: Sundar Pichai's opening keynote\" (https://blog.google/innovation-and-ai/sundar-pichai-io-2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-io-2026-2026-05-19-ai-overviews-over-2-5-billion-mau." }, { "id": "alphabet-q2-2026-earnings-2026-07-22-ai-mode-surpassed-1-billion-mau", "family": "ai-assistants", "statement": "Over 1 billion monthly active users used AI Mode, the conversational search mode in Google Search, worldwide in July 2026, Sundar Pichai said on Alphabet's second-quarter 2026 earnings call (Alphabet, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of AI Mode in Google Search (Google's count)", "display_value": "over 1 billion", "display_label": "Alphabet Q2 2026 earnings call, 22 July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-22", "population": "Monthly active users of AI Mode in Google Search, worldwide", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet earnings call Q2 2026: Sundar Pichai remarks", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-22", "accessed_at": "2026-10-14", "quote": "Our AI-powered features are driving increased Search usage. Since expanding AI Mode globally last October, we’ve surpassed 1 billion monthly active users.", "locator": "Sundar Pichai's remarks, 'Search' section, third paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A Search feature, not the Gemini app; Google counts the two separately. The I/O 2026 keynote (19 May 2026) had already said AI Mode 'surpassed 1 billion monthly active users'. Earlier: over 100 million monthly active users in the US and India (Q2 2025 call) and over 75 million daily active users (Q3 2025 call). Not a ranking input. Raw: google-2026-07-22-alphabet-earnings-q2-2026-ceo-remarks.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2026-earnings-2026-07-22-ai-mode-surpassed-1-billion-mau", "citation_text": "Over 1 billion monthly active users used AI Mode, the conversational search mode in Google Search, worldwide in July 2026, Sundar Pichai said on Alphabet's second-quarter 2026 earnings call (Alphabet, 2026). Source: Alphabet, \"Alphabet earnings call Q2 2026: Sundar Pichai remarks\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2026-earnings-2026-07-22-ai-mode-surpassed-1-billion-mau." }, { "id": "techcrunch-2025-04-23-google-court-data-gemini-350-million-mau-march-2025", "family": "ai-assistants", "statement": "350 million monthly active users used Gemini worldwide in March 2025, according to Google's internal data shown in the US search antitrust remedies hearing and reported by TechCrunch (TechCrunch, 2025).", "short_statement": null, "short_refs": null, "value": 350000000, "unit": "monthly active users of Gemini (Google internal data shown in court)", "display_value": "350 million", "display_label": "Google data shown in court, reported 23 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Monthly active users of Google's Gemini chatbot worldwide (Google did not say whether Gemini inside Workspace or Gmail counted)", "sample_n": null, "publisher": "TechCrunch", "source_title": "Google Gemini has 350M monthly users, reveals court hearing", "source_url": "https://techcrunch.com/2025/04/23/google-gemini-has-350m-monthly-users-reveals-court-hearing/", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-23", "accessed_at": "2026-10-14", "quote": "Gemini, Google’s AI chatbot, had 350 million monthly active users around the globe as of March, according to internal data revealed in Google’s ongoing antitrust suit.", "locator": "First paragraph; 'The Information first reported the stat.'", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users-court-slide", "history": [], "notes": "Internal Google data on a slide Google's lawyers displayed on 23 April 2025 during Sissie Hsiao's testimony (US v. Google remedies hearing, Washington DC); first reported by The Information (paywalled), then TechCrunch, 9to5Google and Business Insider. Not a Google public statement, so kept in its own series; Google's first public figure was 400 million at I/O on 20 May 2025. One of the Gemini numbers most repeated in 2025 roundups. Raw: google-2025-04-23-techcrunch-gemini-350m-court-hearing.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-04-23-google-court-data-gemini-350-million-mau-march-2025", "citation_text": "350 million monthly active users used Gemini worldwide in March 2025, according to Google's internal data shown in the US search antitrust remedies hearing and reported by TechCrunch (TechCrunch, 2025). Source: TechCrunch, \"Google Gemini has 350M monthly users, reveals court hearing\" (https://techcrunch.com/2025/04/23/google-gemini-has-350m-monthly-users-reveals-court-hearing/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-04-23-google-court-data-gemini-350-million-mau-march-2025." }, { "id": "9to5google-2025-04-23-google-court-data-gemini-90-million-mau-october-2024", "family": "ai-assistants", "statement": "90 million monthly users used Gemini worldwide in October 2024, according to Google's internal data revealed in the US search antitrust remedies hearing, as reported by 9to5Google (9to5Google, 2025).", "short_statement": null, "short_refs": null, "value": 90000000, "unit": "monthly users of Gemini (Google internal data shown in court)", "display_value": "90 million", "display_label": "Google data shown in court, reported 23 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10", "population": "Monthly users of Google's Gemini chatbot worldwide", "sample_n": null, "publisher": "9to5Google", "source_title": "Gemini has 350 million monthly users, Google reveals in court hearing", "source_url": "https://9to5google.com/2025/04/23/google-gemini-monthly-users-count-court-hearing/", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-23", "accessed_at": "2026-10-14", "quote": "Those numbers represent considerable growth, with the same hearing also revealing that, in October 2024, Gemini’s user numbers were 9 million daily and 90 million monthly.", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-monthly-active-users-court-slide", "history": [], "notes": "Earliest Gemini user figure found from Google data; Google gave no public Gemini user count before May 2025. The 90 million monthly figure appears in 9to5Google's account; TechCrunch and Business Insider report only the 9 million daily figure for October 2024. Raw: google-2025-04-23-9to5google-gemini-court-hearing.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#9to5google-2025-04-23-google-court-data-gemini-90-million-mau-october-2024", "citation_text": "90 million monthly users used Gemini worldwide in October 2024, according to Google's internal data revealed in the US search antitrust remedies hearing, as reported by 9to5Google (9to5Google, 2025). Source: 9to5Google, \"Gemini has 350 million monthly users, Google reveals in court hearing\" (https://9to5google.com/2025/04/23/google-gemini-monthly-users-count-court-hearing/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#9to5google-2025-04-23-google-court-data-gemini-90-million-mau-october-2024." }, { "id": "businessinsider-2025-04-24-google-court-slide-gemini-35-million-dau-march-2025", "family": "ai-assistants", "statement": "35 million daily active users used Gemini worldwide in late March 2025, nearly four times the 9 million of October 2024, according to a Google slide displayed in the US search antitrust remedies hearing (Business Insider, 2025).", "short_statement": null, "short_refs": null, "value": 35000000, "unit": "daily active users of Gemini (Google internal data shown in court)", "display_value": "35 million", "display_label": "Google slide shown in court, reported 24 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Daily active users of Google's Gemini chatbot worldwide", "sample_n": null, "publisher": "Business Insider", "source_title": "Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water", "source_url": "https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-24", "accessed_at": "2026-10-14", "quote": "As of late March, Gemini logged 350 million monthly active users and 35 million daily active users, according to a slide displayed by Google attorneys on Wednesday", "locator": "Second paragraph of the article body (Business Insider article syndicated on Yahoo News, by Natalie Musumeci)", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-daily-active-users-court-slide", "history": [], "notes": "The only absolute daily user count for Gemini found; Google's public statements give daily figures only as growth rates (daily active users 'tripling in the last year', July 2026). A daily-to-monthly ratio of 10% (35 of 350 million). Business Insider original syndicated on Yahoo News ('Read the original article on Business Insider'). Raw: google-2025-04-24-businessinsider-via-yahoo-gemini-court-slide.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-gemini-35-million-dau-march-2025", "citation_text": "35 million daily active users used Gemini worldwide in late March 2025, nearly four times the 9 million of October 2024, according to a Google slide displayed in the US search antitrust remedies hearing (Business Insider, 2025). Source: Business Insider, \"Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water\" (https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-gemini-35-million-dau-march-2025." }, { "id": "businessinsider-2025-04-24-google-court-slide-gemini-9-million-dau-october-2024", "family": "ai-assistants", "statement": "9 million daily active users used Gemini worldwide in October 2024, according to a Google slide displayed in the US search antitrust remedies hearing in April 2025 (Business Insider, 2025).", "short_statement": null, "short_refs": null, "value": 9000000, "unit": "daily active users of Gemini (Google internal data shown in court)", "display_value": "9 million", "display_label": "Google slide shown in court, reported 24 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10", "population": "Daily active users of Google's Gemini chatbot worldwide", "sample_n": null, "publisher": "Business Insider", "source_title": "Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water", "source_url": "https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-24", "accessed_at": "2026-10-14", "quote": "though its daily usage has nearly quadrupled from the 9 million daily active users it recorded in October of last year", "locator": "Fourth paragraph of the article body", "derived": false, "formula": null, "headline": false, "series": "google-gemini-app-daily-active-users-court-slide", "history": [], "notes": "Same court slide as the 35 million March 2025 figure. TechCrunch (23 April 2025) gives the same 9 million October 2024 figure. Raw: google-2025-04-24-businessinsider-via-yahoo-gemini-court-slide.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-gemini-9-million-dau-october-2024", "citation_text": "9 million daily active users used Gemini worldwide in October 2024, according to a Google slide displayed in the US search antitrust remedies hearing in April 2025 (Business Insider, 2025). Source: Business Insider, \"Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water\" (https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-gemini-9-million-dau-october-2024." }, { "id": "businessinsider-2025-04-24-google-court-slide-estimate-meta-ai-800-million-mau", "family": "ai-assistants", "statement": "800 million monthly active users was Google's own estimate for Meta AI in March 2025, shown on a slide in the US search antitrust remedies hearing, above the 700 million Meta itself had last reported (Business Insider, 2025).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "monthly active users of Meta AI (Google's estimate shown in court)", "display_value": "800 million", "display_label": "Google slide shown in court, reported 24 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Monthly active users of Meta AI, worldwide, as estimated by Google", "sample_n": null, "publisher": "Business Insider", "source_title": "Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water", "source_url": "https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-24", "accessed_at": "2026-10-14", "quote": "The Google slide estimated ChatGPT's monthly active users at 600 million and Meta AI's at 800 million.", "locator": "Fifth paragraph of the article body, with the slide image", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A competitor's estimate, not Meta's figure; Google showed it to argue that generative AI is competitive. Meta's own counts bracket it: more than 700 million (29 January 2025) and almost 1 billion (30 April 2025). Raw: google-2025-04-24-businessinsider-via-yahoo-gemini-court-slide.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-estimate-meta-ai-800-million-mau", "citation_text": "800 million monthly active users was Google's own estimate for Meta AI in March 2025, shown on a slide in the US search antitrust remedies hearing, above the 700 million Meta itself had last reported (Business Insider, 2025). Source: Business Insider, \"Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water\" (https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-estimate-meta-ai-800-million-mau." }, { "id": "businessinsider-2025-04-24-google-court-slide-estimate-chatgpt-600-million-mau", "family": "ai-assistants", "statement": "600 million monthly active users was Google's own estimate for ChatGPT in March 2025, shown on a slide in the US search antitrust remedies hearing, a monthly measure OpenAI itself does not publish (Business Insider, 2025).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "monthly active users of ChatGPT (Google's estimate shown in court)", "display_value": "600 million", "display_label": "Google slide shown in court, reported 24 April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Monthly active users of ChatGPT, worldwide, as estimated by Google", "sample_n": null, "publisher": "Business Insider", "source_title": "Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water", "source_url": "https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-04-24", "accessed_at": "2026-10-14", "quote": "The Google slide estimated ChatGPT's monthly active users at 600 million and Meta AI's at 800 million.", "locator": "Fifth paragraph of the article body, with the slide image", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Recorded by the Gemini and Meta AI collector because it sits on the same court slide; ChatGPT belongs to the ChatGPT records, dedupe at merge. A competitor's estimate of a monthly measure; OpenAI reports weekly users (500 million weekly at the end of March 2025 by OpenAI's count). TechCrunch (23 April 2025) gives 'roughly 600 million monthly active users in March'. Raw: google-2025-04-24-businessinsider-via-yahoo-gemini-court-slide.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-estimate-chatgpt-600-million-mau", "citation_text": "600 million monthly active users was Google's own estimate for ChatGPT in March 2025, shown on a slide in the US search antitrust remedies hearing, a monthly measure OpenAI itself does not publish (Business Insider, 2025). Source: Business Insider, \"Google's Gemini usage is skyrocketing, but rivals like ChatGPT and Meta AI are still blowing it out of the water\" (https://www.yahoo.com/news/googles-gemini-usage-skyrocketing-rivals-183130790.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessinsider-2025-04-24-google-court-slide-estimate-chatgpt-600-million-mau." }, { "id": "demandsage-2026-10-06-restates-gemini-35-million-dau-as-end-2025", "family": "ai-assistants", "statement": "35 million daily active users is the Gemini figure Demandsage gives for the end of 2025, but it traces to Google's internal data for March 2025 shown in court; Google has published no daily user count since (Demandsage, 2026).", "short_statement": null, "short_refs": null, "value": 35000000, "unit": "daily active users of Gemini as restated by Demandsage", "display_value": "35 million (stale)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-06", "population": "Gemini daily active users as restated", "sample_n": null, "publisher": "Demandsage", "source_title": "How Many People Use Gemini in 2026 (Usage Statistics)", "source_url": "https://www.demandsage.com/google-gemini-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-06", "accessed_at": "2026-10-14", "quote": "At end of 2025, the number of monthly active users was around 750 million, while Gemini’s daily active users crossed 35 million.", "locator": "Section 'How Many Users Does Gemini Have?', second paragraph (page updated 6 October 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement with drift: the 750 million monthly figure is Google's (4 February 2026), but the 35 million daily figure is from the March 2025 court slide (see businessinsider-2025-04-24-google-court-slide-gemini-35-million-dau-march-2025), moved forward nine months and paired with a monthly figure four times larger. The same page leads with 'Google announced on August 11, 2026, that Gemini users reached 1 billion monthly active' (correct) and says Gemini 'averages 1 billion monthly active users' as per 'the latest report from Alphabet' (the source is a Google blog post, not an Alphabet report). Demandsage is a roundup: restatement only. Raw: google-2026-10-06-roundup-demandsage-gemini-statistics.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-06-restates-gemini-35-million-dau-as-end-2025", "citation_text": "35 million daily active users is the Gemini figure Demandsage gives for the end of 2025, but it traces to Google's internal data for March 2025 shown in court; Google has published no daily user count since (Demandsage, 2026). Source: Demandsage, \"How Many People Use Gemini in 2026 (Usage Statistics)\" (https://www.demandsage.com/google-gemini-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-06-restates-gemini-35-million-dau-as-end-2025." }, { "id": "demandsage-2026-10-06-restates-ai-overviews-2-billion-monthly-users-as-gemini-reach", "family": "ai-assistants", "statement": "2 billion monthly users of AI Overviews are counted by Demandsage as reach 'just because of Google Gemini', a July 2025 figure for a Google Search feature that Google had raised to over 2.5 billion by May 2026 (Demandsage, 2026).", "short_statement": null, "short_refs": null, "value": 2000000000, "unit": "monthly users of AI Overviews as restated by Demandsage", "display_value": "2 billion (stale, different product)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-06", "population": "AI Overviews monthly users as restated", "sample_n": null, "publisher": "Demandsage", "source_title": "How Many People Use Gemini in 2026 (Usage Statistics)", "source_url": "https://www.demandsage.com/google-gemini-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-06", "accessed_at": "2026-10-14", "quote": "As Google’s core AI embodies, AI Overviews sees 2 billion users every month, just because of Google Gemini.", "locator": "Section 'How Many Users Does Gemini Have?', third paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement with two drifts: a Search feature counted as Gemini usage, and a stale value (Alphabet Q2 2025 call, 23 July 2025: 'over 2 billion monthly users'; I/O 2026: 'over 2.5 billion monthly active users'). Raw: google-2026-10-06-roundup-demandsage-gemini-statistics.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-06-restates-ai-overviews-2-billion-monthly-users-as-gemini-reach", "citation_text": "2 billion monthly users of AI Overviews are counted by Demandsage as reach 'just because of Google Gemini', a July 2025 figure for a Google Search feature that Google had raised to over 2.5 billion by May 2026 (Demandsage, 2026). Source: Demandsage, \"How Many People Use Gemini in 2026 (Usage Statistics)\" (https://www.demandsage.com/google-gemini-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-06-restates-ai-overviews-2-billion-monthly-users-as-gemini-reach." }, { "id": "demandsage-2025-12-31-restates-meta-ai-3-48-billion-daily-users-from-family-dap", "family": "ai-assistants", "statement": "3.48 billion people a day use Meta AI by Demandsage's account, but 3.48 billion is Meta's June 2025 count of daily active people across its whole family of apps, not a count of Meta AI users (Demandsage, 2025).", "short_statement": null, "short_refs": null, "value": 3480000000, "unit": "daily users of Meta AI as restated by Demandsage (actually Meta's Family daily active people)", "display_value": "3.48 billion (wrong measure)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12-31", "population": "Meta AI daily users as restated", "sample_n": null, "publisher": "Demandsage", "source_title": "Meta AI Users Statistics (2026) – Weekly & Daily Active Users", "source_url": "https://www.demandsage.com/meta-ai-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2025-12-31", "accessed_at": "2026-10-14", "quote": "According to the last reported data, there are, on average, 3.48 billion daily active people (DAP) using Meta AI.", "locator": "Section 'How Many People Use Meta AI?', second paragraph; also in 'Key Stats': 'Over 3.48 billion people use Meta AI daily.'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement with a changed measure. Trace: Meta's Q2 2025 earnings release (SEC 8-K exhibit 99.1, 30 July 2025): 'Family daily active people (DAP) – DAP was 3.48 billion on average for June 2025', i.e. people using any of Facebook, Instagram, Messenger or WhatsApp daily. Meta has never given a daily Meta AI user count; its own Meta AI figure is 'more than a billion monthly actives' (29 October 2025). Page first published 22 October 2025, last modified 31 December 2025 (version fetched). Number we will not publish as a Meta AI figure. Raw: meta-2025-12-31-roundup-demandsage-meta-ai-statistics.html/.txt and meta-2025-07-30-q2-2025-earnings-release-sec-ex991.htm/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-meta-ai-3-48-billion-daily-users-from-family-dap", "citation_text": "3.48 billion people a day use Meta AI by Demandsage's account, but 3.48 billion is Meta's June 2025 count of daily active people across its whole family of apps, not a count of Meta AI users (Demandsage, 2025). Source: Demandsage, \"Meta AI Users Statistics (2026) – Weekly & Daily Active Users\" (https://www.demandsage.com/meta-ai-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-meta-ai-3-48-billion-daily-users-from-family-dap." }, { "id": "demandsage-2025-12-31-restates-meta-ai-over-1-billion-mau-in-q1-2025", "family": "ai-assistants", "statement": "Over 1 billion monthly active users of Meta AI in the first quarter of 2025 is how Demandsage dates the milestone, but Meta said 'almost a billion' on 30 April 2025, 1 billion on 28 May 2025 and 'more than a billion' only in October 2025 (Demandsage, 2025).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of Meta AI as restated by Demandsage", "display_value": "over 1 billion (misdated)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12-31", "population": "Meta AI monthly active users as restated", "sample_n": null, "publisher": "Demandsage", "source_title": "Meta AI Users Statistics (2026) – Weekly & Daily Active Users", "source_url": "https://www.demandsage.com/meta-ai-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2025-12-31", "accessed_at": "2026-10-14", "quote": "Mark Zuckerberg revealed that Meta has reached over 1 billion monthly active users in the first quarter of 2025.", "locator": "Section 'Meta AI Reaches 1 Billion Monthly Active Users', first paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement with drift in wording and date: Q1 2025 call (30 April 2025): 'almost a billion monthly actives using Meta AI'; shareholder meeting (28 May 2025, CNBC): 'one billion'; Q3 2025 call (29 October 2025): 'More than a billion'. The sentence also drops 'AI' ('Meta has reached over 1 billion monthly active users'), which reads as Meta's apps, which have had billions of users for years. Raw: meta-2025-12-31-roundup-demandsage-meta-ai-statistics.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-meta-ai-over-1-billion-mau-in-q1-2025", "citation_text": "Over 1 billion monthly active users of Meta AI in the first quarter of 2025 is how Demandsage dates the milestone, but Meta said 'almost a billion' on 30 April 2025, 1 billion on 28 May 2025 and 'more than a billion' only in October 2025 (Demandsage, 2025). Source: Demandsage, \"Meta AI Users Statistics (2026) – Weekly & Daily Active Users\" (https://www.demandsage.com/meta-ai-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-meta-ai-over-1-billion-mau-in-q1-2025." }, { "id": "statcounter-2025-04-ai-chatbot-referrals-worldwide-chatgpt-84-21pct", "family": "ai-assistants", "statement": "84.2% of AI chatbot referrals to websites worldwide came from ChatGPT in April 2025, against 12.1% from Perplexity, 2.3% from Google Gemini and 0.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 84.21, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "84.2%", "display_label": "", "display_hook": null, "row_label": "April 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-04", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-04,84.21,12.07,2.31,0.23,0.3,0.88,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-04 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-04-ai-chatbot-referrals-worldwide-chatgpt-84-21pct", "citation_text": "84.2% of AI chatbot referrals to websites worldwide came from ChatGPT in April 2025, against 12.1% from Perplexity, 2.3% from Google Gemini and 0.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-04-ai-chatbot-referrals-worldwide-chatgpt-84-21pct." }, { "id": "statcounter-2025-06-ai-chatbot-referrals-worldwide-chatgpt-79-86pct", "family": "ai-assistants", "statement": "79.9% of AI chatbot referrals to websites worldwide came from ChatGPT in June 2025, against 11.0% from Perplexity, 2.2% from Google Gemini and 4.8% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 79.86, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "79.9%", "display_label": "", "display_hook": null, "row_label": "June 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-06", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-06,79.86,11,2.19,4.83,1.11,1.02,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-06 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-06-ai-chatbot-referrals-worldwide-chatgpt-79-86pct", "citation_text": "79.9% of AI chatbot referrals to websites worldwide came from ChatGPT in June 2025, against 11.0% from Perplexity, 2.2% from Google Gemini and 4.8% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-06-ai-chatbot-referrals-worldwide-chatgpt-79-86pct." }, { "id": "statcounter-2025-07-ai-chatbot-referrals-worldwide-chatgpt-82-65pct", "family": "ai-assistants", "statement": "82.7% of AI chatbot referrals to websites worldwide came from ChatGPT in July 2025, against 8.0% from Perplexity, 2.2% from Google Gemini and 4.6% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 82.65, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "82.7%", "display_label": "", "display_hook": null, "row_label": "July 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-07,82.65,8.03,2.19,4.59,0.91,1.63,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-07 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-07-ai-chatbot-referrals-worldwide-chatgpt-82-65pct", "citation_text": "82.7% of AI chatbot referrals to websites worldwide came from ChatGPT in July 2025, against 8.0% from Perplexity, 2.2% from Google Gemini and 4.6% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-07-ai-chatbot-referrals-worldwide-chatgpt-82-65pct." }, { "id": "statcounter-2025-08-ai-chatbot-referrals-worldwide-chatgpt-80-92pct", "family": "ai-assistants", "statement": "80.9% of AI chatbot referrals to websites worldwide came from ChatGPT in August 2025, against 8.1% from Perplexity, 2.2% from Google Gemini and 5.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 80.92, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "80.9%", "display_label": "", "display_hook": null, "row_label": "August 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-08", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-08,80.92,8.12,2.19,5.17,0.89,2.7,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-08 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-08-ai-chatbot-referrals-worldwide-chatgpt-80-92pct", "citation_text": "80.9% of AI chatbot referrals to websites worldwide came from ChatGPT in August 2025, against 8.1% from Perplexity, 2.2% from Google Gemini and 5.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-08-ai-chatbot-referrals-worldwide-chatgpt-80-92pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-chatgpt-81-12pct", "family": "ai-assistants", "statement": "81.1% of AI chatbot referrals to websites worldwide came from ChatGPT in September 2025, against 10.9% from Perplexity, 2.8% from Google Gemini and 4.0% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 81.12, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "81.1%", "display_label": "", "display_hook": null, "row_label": "September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-chatgpt-81-12pct", "citation_text": "81.1% of AI chatbot referrals to websites worldwide came from ChatGPT in September 2025, against 10.9% from Perplexity, 2.8% from Google Gemini and 4.0% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-chatgpt-81-12pct." }, { "id": "statcounter-2025-10-ai-chatbot-referrals-worldwide-chatgpt-81-35pct", "family": "ai-assistants", "statement": "81.4% of AI chatbot referrals to websites worldwide came from ChatGPT in October 2025, against 11.1% from Perplexity, 3.0% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 81.35, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "81.4%", "display_label": "", "display_hook": null, "row_label": "October 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-10", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-10,81.35,11.13,3.02,3.47,1.02,0.01,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-10 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-10-ai-chatbot-referrals-worldwide-chatgpt-81-35pct", "citation_text": "81.4% of AI chatbot referrals to websites worldwide came from ChatGPT in October 2025, against 11.1% from Perplexity, 3.0% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-10-ai-chatbot-referrals-worldwide-chatgpt-81-35pct." }, { "id": "statcounter-2025-11-ai-chatbot-referrals-worldwide-chatgpt-81-84pct", "family": "ai-assistants", "statement": "81.8% of AI chatbot referrals to websites worldwide came from ChatGPT in November 2025, against 11.1% from Perplexity, 3.0% from Google Gemini and 3.1% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 81.84, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "81.8%", "display_label": "", "display_hook": null, "row_label": "November 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-11", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-11,81.84,11.06,2.97,3.06,1.06,0.01,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-11 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-11-ai-chatbot-referrals-worldwide-chatgpt-81-84pct", "citation_text": "81.8% of AI chatbot referrals to websites worldwide came from ChatGPT in November 2025, against 11.1% from Perplexity, 3.0% from Google Gemini and 3.1% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-11-ai-chatbot-referrals-worldwide-chatgpt-81-84pct." }, { "id": "statcounter-2025-12-ai-chatbot-referrals-worldwide-chatgpt-79-74pct", "family": "ai-assistants", "statement": "79.7% of AI chatbot referrals to websites worldwide came from ChatGPT in December 2025, against 10.8% from Perplexity, 4.7% from Google Gemini and 3.6% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 79.74, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "79.7%", "display_label": "", "display_hook": null, "row_label": "December 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-12,79.74,10.83,4.74,3.6,1.07,0.02,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-12 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-12-ai-chatbot-referrals-worldwide-chatgpt-79-74pct", "citation_text": "79.7% of AI chatbot referrals to websites worldwide came from ChatGPT in December 2025, against 10.8% from Perplexity, 4.7% from Google Gemini and 3.6% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-12-ai-chatbot-referrals-worldwide-chatgpt-79-74pct." }, { "id": "statcounter-2026-01-ai-chatbot-referrals-worldwide-chatgpt-80-51pct", "family": "ai-assistants", "statement": "80.5% of AI chatbot referrals to websites worldwide came from ChatGPT in January 2026, against 7.9% from Perplexity, 7.2% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 80.51, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "80.5%", "display_label": "", "display_hook": null, "row_label": "January 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-01,80.51,7.87,7.2,3.5,0.92,0.01,0", "locator": "CSV export (\"Download Data\"), header row and the 2026-01 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-01-ai-chatbot-referrals-worldwide-chatgpt-80-51pct", "citation_text": "80.5% of AI chatbot referrals to websites worldwide came from ChatGPT in January 2026, against 7.9% from Perplexity, 7.2% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-01-ai-chatbot-referrals-worldwide-chatgpt-80-51pct." }, { "id": "statcounter-2026-02-ai-chatbot-referrals-worldwide-chatgpt-79-98pct", "family": "ai-assistants", "statement": "80.0% of AI chatbot referrals to websites worldwide came from ChatGPT in February 2026, against 7.9% from Perplexity, 7.5% from Google Gemini and 3.3% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 79.98, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "80.0%", "display_label": "", "display_hook": null, "row_label": "February 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-02,79.98,7.88,7.5,3.26,1.37,0.01,0", "locator": "CSV export (\"Download Data\"), header row and the 2026-02 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-02-ai-chatbot-referrals-worldwide-chatgpt-79-98pct", "citation_text": "80.0% of AI chatbot referrals to websites worldwide came from ChatGPT in February 2026, against 7.9% from Perplexity, 7.5% from Google Gemini and 3.3% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-02-ai-chatbot-referrals-worldwide-chatgpt-79-98pct." }, { "id": "statcounter-2026-05-ai-chatbot-referrals-worldwide-chatgpt-79-05pct", "family": "ai-assistants", "statement": "79.1% of AI chatbot referrals to websites worldwide came from ChatGPT in May 2026, against 7.7% from Perplexity, 7.0% from Google Gemini and 3.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 79.05, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "79.1%", "display_label": "", "display_hook": null, "row_label": "May 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-05,79.05,7.67,7.04,3.24,2.99,0.01,0", "locator": "CSV export (\"Download Data\"), header row and the 2026-05 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-05-ai-chatbot-referrals-worldwide-chatgpt-79-05pct", "citation_text": "79.1% of AI chatbot referrals to websites worldwide came from ChatGPT in May 2026, against 7.7% from Perplexity, 7.0% from Google Gemini and 3.2% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-05-ai-chatbot-referrals-worldwide-chatgpt-79-05pct." }, { "id": "statcounter-2026-06-ai-chatbot-referrals-worldwide-chatgpt-76-89pct", "family": "ai-assistants", "statement": "76.9% of AI chatbot referrals to websites worldwide came from ChatGPT in June 2026, against 7.9% from Perplexity, 8.0% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 76.89, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "76.9%", "display_label": "", "display_hook": null, "row_label": "June 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-06", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-06,76.89,7.87,7.96,3.48,3.74,0.04,0.01", "locator": "CSV export (\"Download Data\"), header row and the 2026-06 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-06-ai-chatbot-referrals-worldwide-chatgpt-76-89pct", "citation_text": "76.9% of AI chatbot referrals to websites worldwide came from ChatGPT in June 2026, against 7.9% from Perplexity, 8.0% from Google Gemini and 3.5% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-06-ai-chatbot-referrals-worldwide-chatgpt-76-89pct." }, { "id": "statcounter-2026-07-ai-chatbot-referrals-worldwide-chatgpt-77-89pct", "family": "ai-assistants", "statement": "77.9% of AI chatbot referrals to websites worldwide came from ChatGPT in July 2026, against 5.9% from Perplexity, 9.9% from Google Gemini and 3.1% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 77.89, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "77.9%", "display_label": "", "display_hook": null, "row_label": "July 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-07,77.89,5.86,9.93,3.07,3.2,0.03,0.01", "locator": "CSV export (\"Download Data\"), header row and the 2026-07 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-07-ai-chatbot-referrals-worldwide-chatgpt-77-89pct", "citation_text": "77.9% of AI chatbot referrals to websites worldwide came from ChatGPT in July 2026, against 5.9% from Perplexity, 9.9% from Google Gemini and 3.1% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-07-ai-chatbot-referrals-worldwide-chatgpt-77-89pct." }, { "id": "statcounter-2026-08-ai-chatbot-referrals-worldwide-chatgpt-79-4pct", "family": "ai-assistants", "statement": "79.4% of AI chatbot referrals to websites worldwide came from ChatGPT in August 2026, against 4.3% from Perplexity, 10.9% from Google Gemini and 2.8% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 79.4, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "79.4%", "display_label": "", "display_hook": null, "row_label": "August 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2026-08,79.4,4.34,10.93,2.77,2.53,0.02,0", "locator": "CSV export (\"Download Data\"), header row and the 2026-08 row; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries. Grok is not measured (it sends no referrer). Values for recent months can be revised; the CSV was downloaded on 2026-10-14. The series starts in April 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-08-ai-chatbot-referrals-worldwide-chatgpt-79-4pct", "citation_text": "79.4% of AI chatbot referrals to websites worldwide came from ChatGPT in August 2026, against 4.3% from Perplexity, 10.9% from Google Gemini and 2.8% from Microsoft Copilot, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-08-ai-chatbot-referrals-worldwide-chatgpt-79-4pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-perplexity-10-85pct", "family": "ai-assistants", "statement": "10.9% of AI chatbot referrals to websites worldwide came from Perplexity in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 10.85, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "10.9%", "display_label": "", "display_hook": null, "row_label": "Perplexity, September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row, column \"Perplexity\"; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-perplexity", "history": [], "notes": "Share of referrals, not users. September point kept as the annual comparison with September 2026; the full monthly series from April 2025 is in the raw CSV.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-perplexity-10-85pct", "citation_text": "10.9% of AI chatbot referrals to websites worldwide came from Perplexity in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-perplexity-10-85pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-gemini-2-82pct", "family": "ai-assistants", "statement": "2.8% of AI chatbot referrals to websites worldwide came from Google Gemini in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 2.82, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "2.8%", "display_label": "", "display_hook": null, "row_label": "Gemini, September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row, column \"Google Gemini\"; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-gemini", "history": [], "notes": "Share of referrals, not users. September point kept as the annual comparison with September 2026; the full monthly series from April 2025 is in the raw CSV.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-gemini-2-82pct", "citation_text": "2.8% of AI chatbot referrals to websites worldwide came from Google Gemini in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-gemini-2-82pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-copilot-4-04pct", "family": "ai-assistants", "statement": "4.0% of AI chatbot referrals to websites worldwide came from Microsoft Copilot in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 4.04, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "4.0%", "display_label": "", "display_hook": null, "row_label": "Copilot, September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row, column \"Microsoft Copilot\"; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-copilot", "history": [], "notes": "Share of referrals, not users. September point kept as the annual comparison with September 2026; the full monthly series from April 2025 is in the raw CSV.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-copilot-4-04pct", "citation_text": "4.0% of AI chatbot referrals to websites worldwide came from Microsoft Copilot in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-copilot-4-04pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-claude-0-99pct", "family": "ai-assistants", "statement": "1.0% of AI chatbot referrals to websites worldwide came from Claude in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 0.99, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "1.0%", "display_label": "", "display_hook": null, "row_label": "Claude, September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row, column \"Claude\"; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-claude", "history": [], "notes": "Share of referrals, not users. September point kept as the annual comparison with September 2026; the full monthly series from April 2025 is in the raw CSV.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-claude-0-99pct", "citation_text": "1.0% of AI chatbot referrals to websites worldwide came from Claude in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-claude-0-99pct." }, { "id": "statcounter-2025-09-ai-chatbot-referrals-worldwide-deepseek-0-18pct", "family": "ai-assistants", "statement": "0.2% of AI chatbot referrals to websites worldwide came from DeepSeek in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 0.18, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "0.2%", "display_label": "", "display_hook": null, "row_label": "DeepSeek, September 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"ChatGPT\",\"Perplexity\",\"Google Gemini\",\"Microsoft Copilot\",\"Claude\",\"Deepseek\",\"Other\" / 2025-09,81.12,10.85,2.82,4.04,0.99,0.18,0", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row, column \"Deepseek\"; saved as raw/ai-assistants/statcounter-ai-chatbot-share-all-platforms-worldwide-monthly-2022-01-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-deepseek", "history": [], "notes": "Share of referrals, not users. September point kept as the annual comparison with September 2026; the full monthly series from April 2025 is in the raw CSV.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-deepseek-0-18pct", "citation_text": "0.2% of AI chatbot referrals to websites worldwide came from DeepSeek in September 2025, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2025). Source: StatCounter, \"AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=ai_chatbot®ion_hidden=ww&granularity=monthly&statType=AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-ai-chatbot-referrals-worldwide-deepseek-0-18pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-chatgpt-80-48pct", "family": "ai-assistants", "statement": "80.5% of AI chatbot referrals to websites worldwide came from ChatGPT in September 2026, against 10.9% from Google Gemini, 5.9% from Perplexity, 1.8% from Microsoft Copilot and 1.0% from Claude, in StatCounter's tracking (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 80.48, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "80.5%", "display_label": "StatCounter, September 2026", "display_hook": null, "row_label": "September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row ChatGPT; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives 80.47. Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-chatgpt-80-48pct", "citation_text": "80.5% of AI chatbot referrals to websites worldwide came from ChatGPT in September 2026, against 10.9% from Google Gemini, 5.9% from Perplexity, 1.8% from Microsoft Copilot and 1.0% from Claude, in StatCounter's tracking (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-chatgpt-80-48pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-gemini-10-91pct", "family": "ai-assistants", "statement": "10.9% of AI chatbot referrals to websites worldwide came from Google Gemini in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 10.91, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "10.9%", "display_label": "", "display_hook": null, "row_label": "Gemini, September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row Google Gemini; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-gemini", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives 10.94. Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-gemini-10-91pct", "citation_text": "10.9% of AI chatbot referrals to websites worldwide came from Google Gemini in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-gemini-10-91pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-perplexity-5-85pct", "family": "ai-assistants", "statement": "5.9% of AI chatbot referrals to websites worldwide came from Perplexity in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 5.85, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "5.9%", "display_label": "", "display_hook": null, "row_label": "Perplexity, September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row Perplexity; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-perplexity", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives 5.84 (5.8% at one decimal). Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-perplexity-5-85pct", "citation_text": "5.9% of AI chatbot referrals to websites worldwide came from Perplexity in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-perplexity-5-85pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-copilot-1-79pct", "family": "ai-assistants", "statement": "1.8% of AI chatbot referrals to websites worldwide came from Microsoft Copilot in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 1.79, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "1.8%", "display_label": "", "display_hook": null, "row_label": "Copilot, September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row Microsoft Copilot; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-copilot", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives 1.78. Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-copilot-1-79pct", "citation_text": "1.8% of AI chatbot referrals to websites worldwide came from Microsoft Copilot in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-copilot-1-79pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-claude-0-95pct", "family": "ai-assistants", "statement": "1.0% of AI chatbot referrals to websites worldwide came from Claude in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 0.95, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "1.0%", "display_label": "", "display_hook": null, "row_label": "Claude, September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row Claude; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-claude", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives the same 0.95. Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-claude-0-95pct", "citation_text": "1.0% of AI chatbot referrals to websites worldwide came from Claude in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-claude-0-95pct." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-worldwide-deepseek-0-02pct", "family": "ai-assistants", "statement": "Less than 0.1% of AI chatbot referrals to websites worldwide came from DeepSeek in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 0.02, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "less than 0.1%", "display_label": "", "display_hook": null, "row_label": "DeepSeek, September 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 80.48 % Google Gemini 10.91 % Perplexity 5.85 % Microsoft Copilot 1.79 % Claude 0.95 % Deepseek 0.02 %", "locator": "Table under the chart, \"AI Chatbot Market Share Worldwide - September 2026\", row Deepseek; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-deepseek", "history": [], "notes": "Latest month on the page as fetched on 2026-10-14. CSV export of 14 October 2026 gives the same 0.02. Share of referrals (clicks from a chatbot answer to a website carrying StatCounter code), not users or queries; Grok is not measured because it sends no referrer. Desktop and mobile shares differ (raw CSVs saved).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-deepseek-0-02pct", "citation_text": "Less than 0.1% of AI chatbot referrals to websites worldwide came from DeepSeek in September 2026, in StatCounter's tracking of referrals to the sites in its network (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-worldwide-deepseek-0-02pct." }, { "id": "statcounter-2025-05-ai-chatbot-referrals-worldwide-chatgpt-79-8pct-launch-release", "family": "ai-assistants", "statement": "79.8% of AI chatbot referrals to websites worldwide came from ChatGPT in May 2025, the first month StatCounter published when it launched its AI chatbot statistics, ahead of Perplexity at 11.8% and Microsoft Copilot at 5.2% (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 79.8, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "79.8%", "display_label": "", "display_hook": null, "row_label": "May 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-05", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2025-06-11", "accessed_at": "2026-10-14", "quote": "The new data finds that ChatGPT is by far the global leader in terms of referral market share at 79.8%, followed by Perplexity (11.8%); Microsoft Copilot (5.2%); Google Gemini (2%)", "locator": "Press release of Wednesday 11 June 2025, fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Launch release; the CSV export gives 79.79 for May 2025. The release says the data measures the number of referrals from individual AI chatbots to websites, on a sample then given as over 3.8 billion page views a month to over 1.5 million websites. Raw: statcounter-press-2025-06-11-chatgpt-79-8pct-of-chatbot-referrals.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-05-ai-chatbot-referrals-worldwide-chatgpt-79-8pct-launch-release", "citation_text": "79.8% of AI chatbot referrals to websites worldwide came from ChatGPT in May 2025, the first month StatCounter published when it launched its AI chatbot statistics, ahead of Perplexity at 11.8% and Microsoft Copilot at 5.2% (StatCounter, 2025). Source: StatCounter, \"New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites\" (https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-05-ai-chatbot-referrals-worldwide-chatgpt-79-8pct-launch-release." }, { "id": "statcounter-2025-06-11-ai-chatbot-stats-measure-referrals-from-chatbots-to-websites", "family": "ai-assistants", "statement": "Referrals from individual AI chatbots to websites, not users or queries, are what StatCounter counts in the AI chatbot market share it launched on 11 June 2025, with Grok left out because it sends no referral data (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "method: AI chatbot referrals to websites", "display_value": "referrals, not users", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-06-11", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2025-06-11", "accessed_at": "2026-10-14", "quote": "Statcounter the easy-to-use web analytics company has announced the launch of new research which measures the number of referrals from individual AI chatbots to websites.", "locator": "Press release of Wednesday 11 June 2025, first paragraph; Grok exclusion in the closing note", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sample definition, recorded once: the June 2025 release gives over 3.8 billion page views a month to over 1.5 million websites; the 2026 releases and the page give over 3 billion page views a month to over 1 million websites. Closing note: \"Grok cannot be included in the data, as unlike the other chatbots, it does not provide referral data in its header.\" A chatbot answer that the user does not click through leaves no trace in this measure. Raw: statcounter-press-2025-06-11-chatgpt-79-8pct-of-chatbot-referrals.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-06-11-ai-chatbot-stats-measure-referrals-from-chatbots-to-websites", "citation_text": "Referrals from individual AI chatbots to websites, not users or queries, are what StatCounter counts in the AI chatbot market share it launched on 11 June 2025, with Grok left out because it sends no referral data (StatCounter, 2025). Source: StatCounter, \"New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites\" (https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-06-11-ai-chatbot-stats-measure-referrals-from-chatbots-to-websites." }, { "id": "statcounter-2025-05-ai-chatbot-referrals-china-deepseek-89-3pct", "family": "ai-assistants", "statement": "89.3% of AI chatbot referrals to websites in China came from DeepSeek in May 2025, the one G20 country where ChatGPT did not lead StatCounter's AI chatbot referral data (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 89.3, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "89.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "China", "period": "2025-05", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2025-06-11", "accessed_at": "2026-10-14", "quote": "The Statcounter data finds that ChatGPT dominates referral market share in all G20 countries except China. DeepSeek leads with 89.3% in China.", "locator": "Press release of Wednesday 11 June 2025, paragraph after the US, UK and Ireland links", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Referrals to sites carrying StatCounter code; its coverage of Chinese sites is thin, so read this as a direction, not a size. DeepSeek publishes no user count. Raw: statcounter-press-2025-06-11-chatgpt-79-8pct-of-chatbot-referrals.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-05-ai-chatbot-referrals-china-deepseek-89-3pct", "citation_text": "89.3% of AI chatbot referrals to websites in China came from DeepSeek in May 2025, the one G20 country where ChatGPT did not lead StatCounter's AI chatbot referral data (StatCounter, 2025). Source: StatCounter, \"New Statcounter AI data finds ChatGPT sends 79.8% of all chatbot referrals to websites\" (https://gs.statcounter.com/press/new-statcounter-ai-data-finds-chatgpt-sends-79-perc-of-all-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-05-ai-chatbot-referrals-china-deepseek-89-3pct." }, { "id": "statcounter-2026-03-ai-chatbot-referrals-worldwide-chatgpt-78-16pct-below-80-first-time", "family": "ai-assistants", "statement": "78.2% of AI chatbot referrals to websites worldwide came from ChatGPT in March 2026, the first month below 80% in StatCounter's data, as Google Gemini (8.7%) overtook Perplexity (7.1%) for second place (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 78.16, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "78.2%", "display_label": "", "display_hook": null, "row_label": "March 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2026-04-02", "accessed_at": "2026-10-14", "quote": "Statcounter Global Stats data for March 2026 shows that Google Gemini accounted for 8.65% of all AI chatbot referrals globally, surpassing Perplexity which fell to 7.07%. ChatGPT continues to lead at 78.16%", "locator": "Press release of Thursday 2 April 2026, second paragraph; \"dips below 80% for first time\" in the subheadings", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Same values in the CSV export. Gemini's 8.65% for March 2026 is in the Gemini record for that month. Raw: statcounter-press-2026-04-02-gemini-overtakes-perplexity.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-chatgpt-78-16pct-below-80-first-time", "citation_text": "78.2% of AI chatbot referrals to websites worldwide came from ChatGPT in March 2026, the first month below 80% in StatCounter's data, as Google Gemini (8.7%) overtook Perplexity (7.1%) for second place (StatCounter, 2026). Source: StatCounter, \"Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites\" (https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-chatgpt-78-16pct-below-80-first-time." }, { "id": "statcounter-2026-03-ai-chatbot-referrals-worldwide-gemini-8-65pct-overtakes-perplexity", "family": "ai-assistants", "statement": "8.7% of AI chatbot referrals to websites worldwide came from Google Gemini in March 2026, overtaking Perplexity (7.1%) for second place behind ChatGPT for the first time in StatCounter's data (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 8.65, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "8.7%", "display_label": "StatCounter, March 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2026-04-02", "accessed_at": "2026-10-14", "quote": "Google Gemini has overtaken Perplexity to become the second largest source of AI chatbot referrals to websites worldwide for the first time", "locator": "Press release of Thursday 2 April 2026, first paragraph; 8.65% and 7.07% in the second paragraph", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-gemini", "history": [], "notes": "StatCounter: Gemini was at 2.31% in April 2025. Perplexity had 12.07% in April 2025, its peak. Raw: statcounter-press-2026-04-02-gemini-overtakes-perplexity.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-gemini-8-65pct-overtakes-perplexity", "citation_text": "8.7% of AI chatbot referrals to websites worldwide came from Google Gemini in March 2026, overtaking Perplexity (7.1%) for second place behind ChatGPT for the first time in StatCounter's data (StatCounter, 2026). Source: StatCounter, \"Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites\" (https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-gemini-8-65pct-overtakes-perplexity." }, { "id": "statcounter-2026-03-ai-chatbot-referrals-worldwide-claude-2-91pct-doubled-in-a-month", "family": "ai-assistants", "statement": "2.9% of AI chatbot referrals to websites worldwide came from Claude in March 2026, more than double its 1.4% in February, which StatCounter linked to users switching from ChatGPT; its weekly share peaked at 3.6% in mid-March (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.91, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "2.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites", "source_url": "https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites", "source_type": "primary", "source_access": "open", "published_at": "2026-04-02", "accessed_at": "2026-10-14", "quote": "Anthropic's Claude jumped from 1.37% in February to 2.91% in March 2026 – more than doubling its share in a single month.", "locator": "Press release of Thursday 2 April 2026, paragraph beginning \"Anthropic's Claude jumped\"; weekly peak in the next paragraph", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-claude", "history": [], "notes": "StatCounter's 7 May 2026 release attributes the spike to the \"QuitGPT\" movement after OpenAI's Pentagon deal; Claude fell back to 2.66% in April and to 0.95% by September 2026. Referrals, not users. Raw: statcounter-press-2026-04-02-gemini-overtakes-perplexity.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-claude-2-91pct-doubled-in-a-month", "citation_text": "2.9% of AI chatbot referrals to websites worldwide came from Claude in March 2026, more than double its 1.4% in February, which StatCounter linked to users switching from ChatGPT; its weekly share peaked at 3.6% in mid-March (StatCounter, 2026). Source: StatCounter, \"Google Gemini overtakes Perplexity to become second largest source of AI chatbot referrals to websites\" (https://gs.statcounter.com/press/google-gemini-overtakes-perplexity-to-become-second-largest-source-of-ai-chatbot-referrals-to-websites). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-03-ai-chatbot-referrals-worldwide-claude-2-91pct-doubled-in-a-month." }, { "id": "statcounter-2026-04-ai-chatbot-referrals-worldwide-chatgpt-76-85pct-record-low", "family": "ai-assistants", "statement": "76.9% of AI chatbot referrals to websites worldwide came from ChatGPT in April 2026, its lowest share in StatCounter's data, down from 84.2% a year earlier (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 76.85, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "76.9%", "display_label": "", "display_hook": null, "row_label": "April 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "ChatGPT falls to all-time low as AI chatbot referral market continues to fragment", "source_url": "https://gs.statcounter.com/press/chatgpt-falls-to-all-time-low-as-ai-chatbot-referral-market-continues-to-fragment", "source_type": "primary", "source_access": "open", "published_at": "2026-05-07", "accessed_at": "2026-10-14", "quote": "ChatGPT's share of AI chatbot referrals to websites worldwide has fallen to its lowest level on record, dropping to 76.85% in April 2026", "locator": "Press release of Thursday 7 May 2026, first paragraph", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-worldwide-chatgpt", "history": [], "notes": "Same value in the CSV export. ChatGPT recovered to 80.5% by September 2026. Raw: statcounter-press-2026-05-07-chatgpt-falls-to-all-time-low.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-04-ai-chatbot-referrals-worldwide-chatgpt-76-85pct-record-low", "citation_text": "76.9% of AI chatbot referrals to websites worldwide came from ChatGPT in April 2026, its lowest share in StatCounter's data, down from 84.2% a year earlier (StatCounter, 2026). Source: StatCounter, \"ChatGPT falls to all-time low as AI chatbot referral market continues to fragment\" (https://gs.statcounter.com/press/chatgpt-falls-to-all-time-low-as-ai-chatbot-referral-market-continues-to-fragment). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-04-ai-chatbot-referrals-worldwide-chatgpt-76-85pct-record-low." }, { "id": "statcounter-2026-09-ai-chatbot-referrals-united-states-chatgpt-75-17pct", "family": "ai-assistants", "statement": "75.2% of AI chatbot referrals to websites in the United States came from ChatGPT in September 2026, against 13.3% from Google Gemini, 6.6% from Microsoft Copilot, 3.0% from Perplexity and 1.8% from Claude (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 75.17, "unit": "percent of AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "75.2%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-09", "population": "Page views on websites in the StatCounter network (over 1 million sites, over 3 billion page views a month) that arrived by a referral from an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "AI Chatbot Market Share United States Of America | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/ai-chatbot-market-share/all/united-states-of-america", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "ChatGPT 75.17 % Google Gemini 13.26 % Microsoft Copilot 6.64 % Perplexity 3.02 % Claude 1.81 % Deepseek 0.09 %", "locator": "Table under the chart, \"AI Chatbot Market Share in United States Of America - September 2026\", row ChatGPT; saved as raw/ai-assistants/statcounter-ai-chatbot-market-share-united-states-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Copilot's US share (6.64%) is almost four times its worldwide share (1.79%). Referrals, not users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-united-states-chatgpt-75-17pct", "citation_text": "75.2% of AI chatbot referrals to websites in the United States came from ChatGPT in September 2026, against 13.3% from Google Gemini, 6.6% from Microsoft Copilot, 3.0% from Perplexity and 1.8% from Claude (StatCounter, 2026). Source: StatCounter, \"AI Chatbot Market Share United States Of America | Statcounter Global Stats\" (https://gs.statcounter.com/ai-chatbot-market-share/all/united-states-of-america). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-ai-chatbot-referrals-united-states-chatgpt-75-17pct." }, { "id": "statcounter-2026-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-4pct", "family": "ai-assistants", "statement": "0.4% of the referrals that brought visitors to websites worldwide in September 2026 came from AI chatbots, against 91% from search engines and 8.6% from social media, in StatCounter's tracking (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 0.4, "unit": "percent of search, social and AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "0.4%", "display_label": "StatCounter, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites in the StatCounter network that arrived by a referral from a search engine, a social network or an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "Search vs Social vs AI Chatbot Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/search-vs-social-vs-ai-chatbot-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Search 91 % Social 8.61 % AI Chatbot 0.4 %", "locator": "Table under the chart, \"Search vs Social vs AI Chatbot Market Share Worldwide - September 2026\", row AI Chatbot; monthly CSV saved as raw/ai-assistants/statcounter-search-vs-social-vs-ai-chatbot-worldwide-monthly-2025-04-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-of-all-referrals-worldwide", "history": [], "notes": "Context for scale: chatbots send few clicks to websites because they answer in place. The AI chatbot share ranged from 0.21% (April 2025) to 0.43% (April and May 2026) in the CSV. On the Google vs ChatGPT page, ChatGPT had 0.39% against Google's 99.61% in September 2026 (raw/ai-assistants/statcounter-google-vs-chatgpt-market-share-2026-10-14.html).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-4pct", "citation_text": "0.4% of the referrals that brought visitors to websites worldwide in September 2026 came from AI chatbots, against 91% from search engines and 8.6% from social media, in StatCounter's tracking (StatCounter, 2026). Source: StatCounter, \"Search vs Social vs AI Chatbot Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/search-vs-social-vs-ai-chatbot-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-4pct." }, { "id": "anthropic-2025-09-02-series-f-over-300000-business-customers", "family": "ai-assistants", "statement": "Over **300,000** business customers used Anthropic's Claude in September 2025, by Anthropic's own count in its Series F funding announcement, the last total customer figure it has given (Anthropic, 2025).", "short_statement": null, "short_refs": null, "value": 300000, "unit": "business customers (Anthropic's count)", "display_value": "over 300,000", "display_label": "Anthropic Series F announcement, September 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09-02", "population": "Business customers of Anthropic (API, Claude for Work and industry products); consumers not included", "sample_n": null, "publisher": "Anthropic", "source_title": "Anthropic raises $13B Series F at $183B valuation", "source_url": "https://www.anthropic.com/news/anthropic-raises-series-f-at-usd183b-post-money-valuation", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-09-02", "accessed_at": "2026-10-14", "quote": "Anthropic now serves over 300,000 business customers, and our number of large accounts—customers that each represent over $100,000 in run-rate revenue—has grown nearly 7x in the past year.", "locator": "Announcement dated Sep 2, 2025, fourth paragraph; saved as raw/ai-assistants/anthropic-2025-09-02-series-f.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Customers, not people: a business customer can have one seat or thousands. No later total appears in Anthropic's February 2026 Series G, April 2026 compute or May 2026 Series H announcements, which give only the count of customers spending over $1 million a year. Anthropic has published no consumer user count (see the TechCrunch record of 28 March 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#anthropic-2025-09-02-series-f-over-300000-business-customers", "citation_text": "Over **300,000** business customers used Anthropic's Claude in September 2025, by Anthropic's own count in its Series F funding announcement, the last total customer figure it has given (Anthropic, 2025). Source: Anthropic, \"Anthropic raises $13B Series F at $183B valuation\" (https://www.anthropic.com/news/anthropic-raises-series-f-at-usd183b-post-money-valuation). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#anthropic-2025-09-02-series-f-over-300000-business-customers." }, { "id": "anthropic-2026-02-12-series-g-over-500-customers-spending-over-1-million-a-year", "family": "ai-assistants", "statement": "Over **500** business customers were each spending more than $1 million a year on Claude in February 2026, up from about a dozen two years earlier, and eight of the Fortune 10 were Claude customers, Anthropic said (Anthropic, 2026).", "short_statement": null, "short_refs": null, "value": 500, "unit": "customers spending over $1 million a year (annualised run-rate, Anthropic's count)", "display_value": "over 500", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-12", "population": "Anthropic business customers whose annualised spending on Claude exceeds $1 million", "sample_n": null, "publisher": "Anthropic", "source_title": "Anthropic raises $30B Series G at $380B valuation", "source_url": "https://www.anthropic.com/news/anthropic-raises-30-billion-series-g-funding-380-billion-post-money-valuation", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-12", "accessed_at": "2026-10-14", "quote": "Two years ago, a dozen customers spent over $1 million with us on an annualized basis. Today that number exceeds 500. Eight of the Fortune 10 are now Claude customers.", "locator": "Announcement dated Feb 12, 2026, paragraph beginning \"This growth has been driven\"; saved as raw/ai-assistants/anthropic-2026-02-series-g.html", "derived": false, "formula": null, "headline": false, "series": "anthropic-customers-spending-over-1-million-a-year", "history": [], "notes": "The same announcement says weekly active Claude Code users had doubled since 1 January 2026 but gives no number, and that Claude Code business subscriptions had quadrupled. Large-customer counts measure revenue concentration, not how many people use Claude.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#anthropic-2026-02-12-series-g-over-500-customers-spending-over-1-million-a-year", "citation_text": "Over **500** business customers were each spending more than $1 million a year on Claude in February 2026, up from about a dozen two years earlier, and eight of the Fortune 10 were Claude customers, Anthropic said (Anthropic, 2026). Source: Anthropic, \"Anthropic raises $30B Series G at $380B valuation\" (https://www.anthropic.com/news/anthropic-raises-30-billion-series-g-funding-380-billion-post-money-valuation). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#anthropic-2026-02-12-series-g-over-500-customers-spending-over-1-million-a-year." }, { "id": "anthropic-2026-04-06-over-1000-customers-spending-over-1-million-a-year", "family": "ai-assistants", "statement": "Over **1,000** business customers were each spending more than $1 million a year on Claude in April 2026, double the 500 Anthropic reported in February 2026, by Anthropic's count (Anthropic, 2026).", "short_statement": null, "short_refs": null, "value": 1000, "unit": "customers spending over $1 million a year (annualised run-rate, Anthropic's count)", "display_value": "over 1,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04-06", "population": "Anthropic business customers whose annualised spending on Claude exceeds $1 million", "sample_n": null, "publisher": "Anthropic", "source_title": "Anthropic expands Google and Broadcom compute deal", "source_url": "https://www.anthropic.com/news/google-broadcom-partnership-compute", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-06", "accessed_at": "2026-10-14", "quote": "When we announced our Series G fundraising in February, we shared that over 500 business customers were each spending over $1 million on an annualized basis. Today that number exceeds 1,000, doubling in less than two months.", "locator": "Announcement of 6 April 2026 (Google and Broadcom compute partnership), second paragraph; saved as raw/ai-assistants/anthropic-2026-04-06-google-broadcom-partnership-compute.html", "derived": false, "formula": null, "headline": false, "series": "anthropic-customers-spending-over-1-million-a-year", "history": [], "notes": "Latest Anthropic customer figure found. The Series H announcement of 28 May 2026 says only that \"a growing number of people around the world\" use Claude, with no count; Anthropic confidentially submitted a draft S-1 on 1 June 2026, and no public S-1 was on EDGAR on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#anthropic-2026-04-06-over-1000-customers-spending-over-1-million-a-year", "citation_text": "Over **1,000** business customers were each spending more than $1 million a year on Claude in April 2026, double the 500 Anthropic reported in February 2026, by Anthropic's count (Anthropic, 2026). Source: Anthropic, \"Anthropic expands Google and Broadcom compute deal\" (https://www.anthropic.com/news/google-broadcom-partnership-compute). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#anthropic-2026-04-06-over-1000-customers-spending-over-1-million-a-year." }, { "id": "techcrunch-2026-03-28-anthropic-has-not-disclosed-claude-consumer-user-count", "family": "ai-assistants", "statement": "No count of Claude's consumer users has been published by Anthropic: in March 2026 a spokesperson told TechCrunch only that paid Claude subscriptions had more than doubled that year, while outside estimates ranged from **18 million to 30 million** users (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "disclosure status: consumer users of Claude", "display_value": "not disclosed", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03-28", "population": "Consumer (free and paid) users of the Claude apps", "sample_n": null, "publisher": "TechCrunch", "source_title": "Anthropic's Claude popularity with paying consumers is skyrocketing", "source_url": "https://techcrunch.com/2026/03/28/anthropics-claude-popularity-with-paying-consumers-is-skyrocketing/", "source_type": "secondary", "source_access": "open", "published_at": "2026-03-28", "accessed_at": "2026-10-14", "quote": "Estimates for total Claude consumer users are all over the map (we’ve seen figures ranging from 18 million to 30 million) but Anthropic has not disclosed this data.", "locator": "Article of 28 March 2026, paragraph beginning \"Now, as with all big-data analysis\"; the spokesperson sentence follows; saved as raw/ai-assistants/techcrunch-2026-03-28-claude-paying-consumers-skyrocketing.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Finding: Anthropic gives business-customer and revenue figures, never a monthly or weekly user count for Claude (checked anthropic.com/news through 14 October 2026, including the Series F, G and H announcements). The article's own data is Indagari card-transaction analysis of about 28 million US consumers, which excludes free users and businesses. Third-party Claude user numbers (Sensor Tower, Similarweb, roundups) are estimates; see those records.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-03-28-anthropic-has-not-disclosed-claude-consumer-user-count", "citation_text": "No count of Claude's consumer users has been published by Anthropic: in March 2026 a spokesperson told TechCrunch only that paid Claude subscriptions had more than doubled that year, while outside estimates ranged from **18 million to 30 million** users (TechCrunch, 2026). Source: TechCrunch, \"Anthropic's Claude popularity with paying consumers is skyrocketing\" (https://techcrunch.com/2026/03/28/anthropics-claude-popularity-with-paying-consumers-is-skyrocketing/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-03-28-anthropic-has-not-disclosed-claude-consumer-user-count." }, { "id": "sensortower-2026-06-claude-true-audience-up-452pct-yoy-may-2026", "family": "ai-assistants", "statement": "452% year-on-year growth in Claude's True Audience (unique users across mobile app and web) was estimated by Sensor Tower for May 2026, with Claude's US share of AI assistant users rising from 4.4% to nearly 14% over the same year (Sensor Tower, 2026).", "short_statement": null, "short_refs": null, "value": 452, "unit": "percent year-on-year growth in unique users across app and web (Sensor Tower True Audience estimate)", "display_value": "+452%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Unique users of AI assistant apps and websites in Sensor Tower's panel-based estimates", "sample_n": null, "publisher": "Sensor Tower", "source_title": "State of AI 2026: Competition, Commerce, and the New Digital Economy", "source_url": "https://sensortower.com/blog/state-of-ai-2026", "source_type": "secondary", "source_access": "open", "published_at": "2026-06-16", "accessed_at": "2026-10-14", "quote": "Claude has emerged as the fastest-growing challenger in 2026, with True Audience up 452% YoY in May and US market share rising from 4.4% to nearly 14% over the same period.", "locator": "Blog post \"State of AI 2026\" (June 2026), section \"Rivals Look to Challenge ChatGPT\", third paragraph; saved as raw/ai-assistants/sensortower-2026-state-of-ai-blog.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Third-party estimate from Sensor Tower's own free publication; Anthropic publishes no user count. Mobile World Live (June 2026) reported a further Sensor Tower figure of 56 million Claude app monthly active users in Q2 2026 (up 640%), which does not appear in Sensor Tower's blog or press release and is not recorded here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-claude-true-audience-up-452pct-yoy-may-2026", "citation_text": "452% year-on-year growth in Claude's True Audience (unique users across mobile app and web) was estimated by Sensor Tower for May 2026, with Claude's US share of AI assistant users rising from 4.4% to nearly 14% over the same year (Sensor Tower, 2026). Source: Sensor Tower, \"State of AI 2026: Competition, Commerce, and the New Digital Economy\" (https://sensortower.com/blog/state-of-ai-2026). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-claude-true-audience-up-452pct-yoy-may-2026." }, { "id": "sensortower-2026-06-16-chatgpt-app-1-billion-monthly-active-users-may-2026", "family": "ai-assistants", "statement": "1 billion monthly active users of the ChatGPT mobile app were reached in May 2026, about three years after launch and faster than any other app, by Sensor Tower's estimate (Sensor Tower, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of the ChatGPT mobile app (Sensor Tower estimate)", "display_value": "1 billion", "display_label": "Sensor Tower State of AI 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Monthly active users of the ChatGPT app on iOS and Google Play (Sensor Tower panel estimate; web not included)", "sample_n": null, "publisher": "Sensor Tower", "source_title": "Sensor Tower State of AI 2026 Report: Global Time Spent on Generative AI Apps Projected to More Than Double Year-Over-Year", "source_url": "https://sensortower.com/press/sensor-tower-state-of-ai-2026-report-global-time-spent-on-generative-ai-apps-projected-to-more-than-double-year-over-year", "source_type": "secondary", "source_access": "open", "published_at": "2026-06-16", "accessed_at": "2026-10-14", "quote": "ChatGPT continues to lead the AI Assistant market, becoming the fastest mobile app ever to reach one billion monthly active users in May 2026.", "locator": "Press release of 16 June 2026 (PRNewswire), second paragraph; saved as raw/ai-assistants/sensortower-2026-06-16-state-of-ai-2026-press-release.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Overlap note for the merge: this is a third-party app estimate, not an OpenAI figure; OpenAI's own counts are weekly users across app and web. Sensor Tower's APAC edition dates the approach to 1 billion to March 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-16-chatgpt-app-1-billion-monthly-active-users-may-2026", "citation_text": "1 billion monthly active users of the ChatGPT mobile app were reached in May 2026, about three years after launch and faster than any other app, by Sensor Tower's estimate (Sensor Tower, 2026). Source: Sensor Tower, \"Sensor Tower State of AI 2026 Report: Global Time Spent on Generative AI Apps Projected to More Than Double Year-Over-Year\" (https://sensortower.com/press/sensor-tower-state-of-ai-2026-report-global-time-spent-on-generative-ai-apps-projected-to-more-than-double-year-over-year). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-16-chatgpt-app-1-billion-monthly-active-users-may-2026." }, { "id": "sensortower-2026-06-16-chatgpt-true-audience-share-below-50pct-march-2026", "family": "ai-assistants", "statement": "Below 50% of AI assistant users (unique users across app and web) were ChatGPT's for the first time in March 2026, as Google Gemini and Claude gained, by Sensor Tower's True Audience estimate (Sensor Tower, 2026).", "short_statement": null, "short_refs": null, "value": 50, "unit": "percent share of AI assistant True Audience (upper bound: \"below 50%\")", "display_value": "below 50%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Unique users of AI assistant apps and websites in Sensor Tower's estimates", "sample_n": null, "publisher": "Sensor Tower", "source_title": "Sensor Tower State of AI 2026 Report: Global Time Spent on Generative AI Apps Projected to More Than Double Year-Over-Year", "source_url": "https://sensortower.com/press/sensor-tower-state-of-ai-2026-report-global-time-spent-on-generative-ai-apps-projected-to-more-than-double-year-over-year", "source_type": "secondary", "source_access": "open", "published_at": "2026-06-16", "accessed_at": "2026-10-14", "quote": "ChatGPT's True Audience market share, which measures unique users across mobile app and web, fell below 50% for the first time in March 2026 as rivals such as Google Gemini and Claude gained traction.", "locator": "Press release of 16 June 2026, second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The value 50 is the threshold named (\"below 50%\"), not a measured share. Users, unlike StatCounter's referral share, which still gave ChatGPT 80.5% of chatbot referrals in September 2026. Raw: sensortower-2026-06-16-state-of-ai-2026-press-release.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-16-chatgpt-true-audience-share-below-50pct-march-2026", "citation_text": "Below 50% of AI assistant users (unique users across app and web) were ChatGPT's for the first time in March 2026, as Google Gemini and Claude gained, by Sensor Tower's True Audience estimate (Sensor Tower, 2026). Source: Sensor Tower, \"Sensor Tower State of AI 2026 Report: Global Time Spent on Generative AI Apps Projected to More Than Double Year-Over-Year\" (https://sensortower.com/press/sensor-tower-state-of-ai-2026-report-global-time-spent-on-generative-ai-apps-projected-to-more-than-double-year-over-year). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sensortower-2026-06-16-chatgpt-true-audience-share-below-50pct-march-2026." }, { "id": "similarweb-2023-03-07-chatgpt-topped-1-billion-visits-february-2023", "family": "ai-assistants", "statement": "Over 1 billion visits were made to ChatGPT's website (chat.openai.com) in February 2023, up from 616 million in January and 266 million in December 2022, from 153 million unique visitors, by Similarweb's estimate (Similarweb, 2023).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly visits to the ChatGPT website (Similarweb estimate)", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-02", "population": "Visits to chat.openai.com worldwide, desktop and mobile web (apps not included)", "sample_n": null, "publisher": "Similarweb", "source_title": "ChatGPT Topped 1 Billion Visits in February", "source_url": "https://www.similarweb.com/blog/insights/ai-news/chatgpt-1-billion/", "source_type": "secondary", "source_access": "open", "published_at": "2023-03-07", "accessed_at": "2026-10-14", "quote": "The chat.openai.com website attracted more than 1 billion visits in February, up 62.5% from 616 million in January, according to Similarweb estimates.", "locator": "Blog post of 7 March 2023, second paragraph; unique visitors in the \"From a standing start\" paragraph; saved as raw/ai-assistants/similarweb-2023-03-07-chatgpt-topped-1-billion-visits-february.html", "derived": false, "formula": null, "headline": false, "series": "similarweb-chatgpt-com-monthly-visits", "history": [], "notes": "Visits, not users. Similarweb panel estimates, revised over time. The roundup figure \"100 million users in January 2023\" (UBS, from Similarweb data) is a different measure and is traced in the ChatGPT records.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2023-03-07-chatgpt-topped-1-billion-visits-february-2023", "citation_text": "Over 1 billion visits were made to ChatGPT's website (chat.openai.com) in February 2023, up from 616 million in January and 266 million in December 2022, from 153 million unique visitors, by Similarweb's estimate (Similarweb, 2023). Source: Similarweb, \"ChatGPT Topped 1 Billion Visits in February\" (https://www.similarweb.com/blog/insights/ai-news/chatgpt-1-billion/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2023-03-07-chatgpt-topped-1-billion-visits-february-2023." }, { "id": "similarweb-2024-05-20-chatgpt-1-8-billion-visits-may-2023-previous-high", "family": "ai-assistants", "statement": "1.8 billion visits to ChatGPT's website in May 2023 were its 2023 peak before a summer slump, by Similarweb's estimate published in May 2024 (Similarweb, 2024).", "short_statement": null, "short_refs": null, "value": 1800000000, "unit": "monthly visits to the ChatGPT website (Similarweb estimate)", "display_value": "1.8 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-05", "population": "Visits to chat.openai.com worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "ChatGPT on Track for 2 Billion Visits in May, After Topping 100 Million Daily Visits Twice Last Week", "source_url": "https://www.similarweb.com/blog/insights/ai-news/chatgpt-two-billion/", "source_type": "secondary", "source_access": "open", "published_at": "2024-05-20", "accessed_at": "2026-10-14", "quote": "New features and expanded free access seem to have broken the slump that followed the previous high of 1.8 billion visits in May 2023", "locator": "Blog post of 20 May 2024, subheading under the title; saved as raw/ai-assistants/similarweb-2024-05-20-chatgpt-on-track-2-billion-visits-may.html", "derived": false, "formula": null, "headline": false, "series": "similarweb-chatgpt-com-monthly-visits", "history": [], "notes": "Similarweb's October 2024 post gives the 2023 peak as 1.9 billion visits \"in the Spring\": its own estimates were revised between posts. The May 2024 post also reports daily visits above 100 million on two days in mid-May 2024 after the move to chatgpt.com.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2024-05-20-chatgpt-1-8-billion-visits-may-2023-previous-high", "citation_text": "1.8 billion visits to ChatGPT's website in May 2023 were its 2023 peak before a summer slump, by Similarweb's estimate published in May 2024 (Similarweb, 2024). Source: Similarweb, \"ChatGPT on Track for 2 Billion Visits in May, After Topping 100 Million Daily Visits Twice Last Week\" (https://www.similarweb.com/blog/insights/ai-news/chatgpt-two-billion/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2024-05-20-chatgpt-1-8-billion-visits-may-2023-previous-high." }, { "id": "similarweb-2024-10-16-chatgpt-3-1-billion-visits-september-2024", "family": "ai-assistants", "statement": "3.1 billion visits were made to chatgpt.com in September 2024, up 112% year on year and making it the 11th most visited website in the world, by Similarweb's estimate (Similarweb, 2024).", "short_statement": null, "short_refs": null, "value": 3100000000, "unit": "monthly visits to chatgpt.com (Similarweb estimate)", "display_value": "3.1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-09", "population": "Visits to chatgpt.com worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "ChatGPT Topped 3 Billion Visits in September", "source_url": "https://www.similarweb.com/blog/insights/ai-news/chatgpt-topped-3-billion-visits-in-september/", "source_type": "secondary", "source_access": "open", "published_at": "2024-10-16", "accessed_at": "2026-10-14", "quote": "ChatGPT has been topping its web traffic records for months now, with September 2024 traffic up 112% year-over-year (YoY) to 3.1 billion visits, according to Similarweb estimates.", "locator": "Blog post of 16 October 2024, first paragraph; rank #11 in the third paragraph; saved as raw/ai-assistants/similarweb-2024-10-16-chatgpt-topped-3-billion-visits-september.html", "derived": false, "formula": null, "headline": false, "series": "similarweb-chatgpt-com-monthly-visits", "history": [], "notes": "Visits, not users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2024-10-16-chatgpt-3-1-billion-visits-september-2024", "citation_text": "3.1 billion visits were made to chatgpt.com in September 2024, up 112% year on year and making it the 11th most visited website in the world, by Similarweb's estimate (Similarweb, 2024). Source: Similarweb, \"ChatGPT Topped 3 Billion Visits in September\" (https://www.similarweb.com/blog/insights/ai-news/chatgpt-topped-3-billion-visits-in-september/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2024-10-16-chatgpt-3-1-billion-visits-september-2024." }, { "id": "similarweb-2025-07-chatgpt-5-7-billion-visits-july-2025", "family": "ai-assistants", "statement": "5.7 billion visits were made to chatgpt.com in July 2025, against 84.5 billion to google.com, about 700 million to Gemini and 141 million to Perplexity, by Similarweb's estimate (Similarweb, 2025).", "short_statement": null, "short_refs": null, "value": 5720000000, "unit": "monthly visits to chatgpt.com (Similarweb estimate)", "display_value": "5.7 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Visits to chatgpt.com worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "ChatGPT Monthly Visits: SEO Analysis & Competitor Comparisons", "source_url": "https://aisearch.similarweb.com/blog/chatgpt-monthly-visits/", "source_type": "secondary", "source_access": "open", "published_at": "2025-08-25", "accessed_at": "2026-10-14", "quote": "With over 84 billion visits during July, Google remains the #1 platform for searchers. ChatGPT, despite a very impressive growth of 117% in traffic year over year, only got 5.7 billion visits.", "locator": "Blog post (published 25 August 2025, updated 15 September 2026), section \"ChatGPT monthly visits vs Google Search\"; table gives 5.72B; saved as raw/ai-assistants/similarweb-2026-chatgpt-monthly-visits.html", "derived": false, "formula": null, "headline": false, "series": "similarweb-chatgpt-com-monthly-visits", "history": [], "notes": "Visits, not users. The value uses the table figure (5.72B). Gemini (about 700 million) and Perplexity (141 million) come from the same post's comparison sections.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2025-07-chatgpt-5-7-billion-visits-july-2025", "citation_text": "5.7 billion visits were made to chatgpt.com in July 2025, against 84.5 billion to google.com, about 700 million to Gemini and 141 million to Perplexity, by Similarweb's estimate (Similarweb, 2025). Source: Similarweb, \"ChatGPT Monthly Visits: SEO Analysis & Competitor Comparisons\" (https://aisearch.similarweb.com/blog/chatgpt-monthly-visits/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2025-07-chatgpt-5-7-billion-visits-july-2025." }, { "id": "similarweb-2026-08-chatgpt-com-5-6-billion-visits-fifth-most-visited-website", "family": "ai-assistants", "statement": "5.6 billion visits were made to chatgpt.com in August 2026, the fifth most visited website in the world and 2.9% fewer than a year earlier, against 2.6 billion to gemini.google.com, by Similarweb's estimate (Similarweb, 2026).", "short_statement": null, "short_refs": null, "value": 5600000000, "unit": "monthly visits to chatgpt.com (Similarweb estimate)", "display_value": "5.6 billion", "display_label": "Similarweb, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Visits to chatgpt.com worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "Top 100 Most Visited Websites Worldwide (August 2026)", "source_url": "https://www.similarweb.com/blog/research/market-research/most-visited-websites/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-17", "accessed_at": "2026-10-14", "quote": "5 chatgpt.com 5.6B 3.45% -2.86%", "locator": "Table \"Top 100 most visited websites in August 2026\", row 5 (columns: rank, domain, monthly visits, month-on-month change, yearly change); gemini.google.com is row 16 (2.6B, +148.22% a year); saved as raw/ai-assistants/similarweb-2026-most-visited-websites-worldwide.html", "derived": false, "formula": null, "headline": false, "series": "similarweb-chatgpt-com-monthly-visits", "history": [], "notes": "Latest Similarweb figure: web visits to chatgpt.com were 2.86% lower than in August 2025 while gemini.google.com grew 148.22%; app use is not included, so this is not a user count. In the US list for August 2026, chatgpt.com had 1.0 billion visits (row 10).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-chatgpt-com-5-6-billion-visits-fifth-most-visited-website", "citation_text": "5.6 billion visits were made to chatgpt.com in August 2026, the fifth most visited website in the world and 2.9% fewer than a year earlier, against 2.6 billion to gemini.google.com, by Similarweb's estimate (Similarweb, 2026). Source: Similarweb, \"Top 100 Most Visited Websites Worldwide (August 2026)\" (https://www.similarweb.com/blog/research/market-research/most-visited-websites/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-chatgpt-com-5-6-billion-visits-fifth-most-visited-website." }, { "id": "similarweb-2026-08-claude-ai-950-million-visits-up-562pct", "family": "ai-assistants", "statement": "950.2 million visits were made to claude.ai in August 2026, 562% more than a year earlier and the 35th most visited website in the world, by Similarweb's estimate (Similarweb, 2026).", "short_statement": null, "short_refs": null, "value": 950200000, "unit": "monthly visits to claude.ai (Similarweb estimate)", "display_value": "950.2 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Visits to claude.ai worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "Top 100 Most Visited Websites Worldwide (August 2026)", "source_url": "https://www.similarweb.com/blog/research/market-research/most-visited-websites/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-17", "accessed_at": "2026-10-14", "quote": "35 claude.ai 950.2M -1.97% 561.58%", "locator": "Table \"Top 100 most visited websites in August 2026\", row 35; saved as raw/ai-assistants/similarweb-2026-most-visited-websites-worldwide.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Visits, not users; the best dated usage measure for Claude because Anthropic publishes no user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-claude-ai-950-million-visits-up-562pct", "citation_text": "950.2 million visits were made to claude.ai in August 2026, 562% more than a year earlier and the 35th most visited website in the world, by Similarweb's estimate (Similarweb, 2026). Source: Similarweb, \"Top 100 Most Visited Websites Worldwide (August 2026)\" (https://www.similarweb.com/blog/research/market-research/most-visited-websites/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-claude-ai-950-million-visits-up-562pct." }, { "id": "similarweb-2026-08-deepseek-com-353-8-million-visits-down-13pct", "family": "ai-assistants", "statement": "353.8 million visits were made to deepseek.com in August 2026, 13.1% fewer than a year earlier, the 89th most visited website in the world, by Similarweb's estimate (Similarweb, 2026).", "short_statement": null, "short_refs": null, "value": 353800000, "unit": "monthly visits to deepseek.com (Similarweb estimate)", "display_value": "353.8 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Visits to deepseek.com worldwide, desktop and mobile web", "sample_n": null, "publisher": "Similarweb", "source_title": "Top 100 Most Visited Websites Worldwide (August 2026)", "source_url": "https://www.similarweb.com/blog/research/market-research/most-visited-websites/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-17", "accessed_at": "2026-10-14", "quote": "89 deepseek.com 353.8M 2.14% -13.14%", "locator": "Table \"Top 100 most visited websites in August 2026\", row 89; saved as raw/ai-assistants/similarweb-2026-most-visited-websites-worldwide.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Visits, not users. Similarweb's panel covers China less well than other markets, where most DeepSeek use happens through its app.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-deepseek-com-353-8-million-visits-down-13pct", "citation_text": "353.8 million visits were made to deepseek.com in August 2026, 13.1% fewer than a year earlier, the 89th most visited website in the world, by Similarweb's estimate (Similarweb, 2026). Source: Similarweb, \"Top 100 Most Visited Websites Worldwide (August 2026)\" (https://www.similarweb.com/blog/research/market-research/most-visited-websites/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-08-deepseek-com-353-8-million-visits-down-13pct." }, { "id": "similarweb-2026-05-chatgpt-share-of-generative-ai-website-visits-53pct", "family": "ai-assistants", "statement": "53% of visits to generative AI websites worldwide went to ChatGPT in May 2026, down from about 76% in June 2025, as Gemini rose to about 27-28% and Claude to close to 9%, by Similarweb's estimate (Similarweb, 2026).", "short_statement": null, "short_refs": null, "value": 53, "unit": "percent of generative AI website visits (Similarweb estimate, approximate)", "display_value": "about 53%", "display_label": "Similarweb, May 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Visits to generative AI platform websites worldwide in Similarweb's panel (web only)", "sample_n": null, "publisher": "Similarweb", "source_title": "AI Search Stats 2026: Market Share, Referral, and Citation Data", "source_url": "https://aisearch.similarweb.com/blog/gen-ai-stats/", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "According to Similarweb’s worldwide traffic panel, ChatGPT’s share of generative AI website visits fell from about 76% in June 2025 to roughly 53% by May 2026", "locator": "Blog post (published 29 July 2026, updated 17 September 2026), paragraph beginning \"The clearest story in the data\"; citing Similarweb's 2026 Generative AI Landscape report; saved as raw/ai-assistants/similarweb-2026-ai-search-stats-gen-ai-stats.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Website visits only. The same post gives generative AI websites an average of 9.5 billion visits a month from June 2025 to May 2026 (up 70%) from 655 million unique visitors (up 57%). Contrast with StatCounter's referral share (ChatGPT 80.5% in September 2026): different measures.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-05-chatgpt-share-of-generative-ai-website-visits-53pct", "citation_text": "53% of visits to generative AI websites worldwide went to ChatGPT in May 2026, down from about 76% in June 2025, as Gemini rose to about 27-28% and Claude to close to 9%, by Similarweb's estimate (Similarweb, 2026). Source: Similarweb, \"AI Search Stats 2026: Market Share, Referral, and Citation Data\" (https://aisearch.similarweb.com/blog/gen-ai-stats/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#similarweb-2026-05-chatgpt-share-of-generative-ai-website-visits-53pct." }, { "id": "perplexity-2024-01-04-series-b-10-million-monthly-active-users", "family": "ai-assistants", "statement": "10 million monthly active users used Perplexity's answer engine in January 2024, a year after its public launch, the company said when announcing its Series B funding (Perplexity, 2024).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "monthly active users (Perplexity's count)", "display_value": "10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-01-04", "population": "Monthly active users of Perplexity (web and apps)", "sample_n": null, "publisher": "Perplexity", "source_title": "Perplexity Raises Series B Funding Round", "source_url": "https://web.archive.org/web/20240311214529/https://www.perplexity.ai/hub/blog/perplexity-raises-series-b-funding-round", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-01-04", "accessed_at": "2026-10-14", "quote": "we’ve grown to 10 million monthly active users and have served over half a billion queries in 2023. More than a million people have installed our mobile apps", "locator": "Blog post by Aravind Srinivas dated Jan 4, 2024, first paragraph after the introduction; Wayback snapshot 20240311214529 (live page behind a Cloudflare challenge); saved as raw/ai-assistants/perplexity-2024-01-04-series-b-blog-wayback-20240311.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last user count Perplexity itself published on its blog. Later figures are query volumes from the CEO and press reports.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#perplexity-2024-01-04-series-b-10-million-monthly-active-users", "citation_text": "10 million monthly active users used Perplexity's answer engine in January 2024, a year after its public launch, the company said when announcing its Series B funding (Perplexity, 2024). Source: Perplexity, \"Perplexity Raises Series B Funding Round\" (https://web.archive.org/web/20240311214529/https://www.perplexity.ai/hub/blog/perplexity-raises-series-b-funding-round). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#perplexity-2024-01-04-series-b-10-million-monthly-active-users." }, { "id": "perplexity-2024-01-04-over-half-a-billion-queries-in-2023", "family": "ai-assistants", "statement": "Over 500 million queries were answered by Perplexity in 2023, the company said in January 2024 (Perplexity, 2024).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "queries served in calendar 2023 (Perplexity's count)", "display_value": "over half a billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023", "population": "Queries submitted to Perplexity in 2023", "sample_n": null, "publisher": "Perplexity", "source_title": "Perplexity Raises Series B Funding Round", "source_url": "https://web.archive.org/web/20240311214529/https://www.perplexity.ai/hub/blog/perplexity-raises-series-b-funding-round", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-01-04", "accessed_at": "2026-10-14", "quote": "we’ve grown to 10 million monthly active users and have served over half a billion queries in 2023.", "locator": "Blog post dated Jan 4, 2024, first paragraph after the introduction; Wayback snapshot 20240311214529", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Queries, not users. Raw: perplexity-2024-01-04-series-b-blog-wayback-20240311.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#perplexity-2024-01-04-over-half-a-billion-queries-in-2023", "citation_text": "Over 500 million queries were answered by Perplexity in 2023, the company said in January 2024 (Perplexity, 2024). Source: Perplexity, \"Perplexity Raises Series B Funding Round\" (https://web.archive.org/web/20240311214529/https://www.perplexity.ai/hub/blog/perplexity-raises-series-b-funding-round). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#perplexity-2024-01-04-over-half-a-billion-queries-in-2023." }, { "id": "techcrunch-2024-10-25-perplexity-100-million-queries-a-week", "family": "ai-assistants", "statement": "100 million queries a week were being answered by Perplexity in October 2024, up from 250 million a month in July, its chief executive Aravind Srinivas said, as reported by TechCrunch (TechCrunch, 2024).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "queries per week (Perplexity CEO's figure)", "display_value": "100 million a week", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10-25", "population": "Queries submitted to Perplexity", "sample_n": null, "publisher": "TechCrunch", "source_title": "Perplexity says it's now serving 100M search queries a week", "source_url": "https://techcrunch.com/2024/10/25/perplexity-says-its-now-serving-100m-search-queries-a-week/", "source_type": "secondary", "source_access": "open", "published_at": "2024-10-25", "accessed_at": "2026-10-14", "quote": "Aravind Srinivas, the CEO of Perplexity, says that the AI-powered search engine is now performing 100 million queries each week.", "locator": "Article of 25 October 2024, first paragraph; saved as raw/ai-assistants/techcrunch-2024-10-25-perplexity-100m-queries-a-week.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A claim by Perplexity's CEO; TechCrunch extrapolates it to roughly 400 million a month. Queries, not users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2024-10-25-perplexity-100-million-queries-a-week", "citation_text": "100 million queries a week were being answered by Perplexity in October 2024, up from 250 million a month in July, its chief executive Aravind Srinivas said, as reported by TechCrunch (TechCrunch, 2024). Source: TechCrunch, \"Perplexity says it's now serving 100M search queries a week\" (https://techcrunch.com/2024/10/25/perplexity-says-its-now-serving-100m-search-queries-a-week/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2024-10-25-perplexity-100-million-queries-a-week." }, { "id": "techcrunch-2025-06-05-perplexity-780-million-queries-may-2025", "family": "ai-assistants", "statement": "780 million queries were answered by Perplexity in May 2025, growing more than 20% a month, with about 30 million a day, its chief executive Aravind Srinivas said at Bloomberg's Tech Summit (TechCrunch, 2025).", "short_statement": null, "short_refs": null, "value": 780000000, "unit": "queries per month (Perplexity CEO's figure)", "display_value": "780 million a month", "display_label": "Perplexity CEO at Bloomberg Tech, June 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05", "population": "Queries submitted to Perplexity", "sample_n": null, "publisher": "TechCrunch", "source_title": "Perplexity received 780 million queries last month, CEO says", "source_url": "https://techcrunch.com/2025/06/05/perplexity-received-780-million-queries-last-month-ceo-says/", "source_type": "secondary", "source_access": "open", "published_at": "2025-06-05", "accessed_at": "2026-10-14", "quote": "Perplexity received 780 million queries in May, CEO Aravind Srinivas shared onstage at Bloomberg’s Tech Summit on Thursday.", "locator": "Article of 5 June 2025, first paragraph; the 30 million a day quote is in the second paragraph; saved as raw/ai-assistants/techcrunch-2025-06-05-perplexity-780-million-queries.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The latest query count Perplexity has given on the record. Srinivas projected a billion queries a week within a year if growth held; no confirmation of that was found.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-06-05-perplexity-780-million-queries-may-2025", "citation_text": "780 million queries were answered by Perplexity in May 2025, growing more than 20% a month, with about 30 million a day, its chief executive Aravind Srinivas said at Bloomberg's Tech Summit (TechCrunch, 2025). Source: TechCrunch, \"Perplexity received 780 million queries last month, CEO says\" (https://techcrunch.com/2025/06/05/perplexity-received-780-million-queries-last-month-ceo-says/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-06-05-perplexity-780-million-queries-may-2025." }, { "id": "techleap-2026-04-perplexity-executives-over-100-million-monthly-active-users-via-ft", "family": "ai-assistants", "statement": "Over 100 million monthly active users were claimed for Perplexity across its products by company executives in April 2026, as reported by the Financial Times and relayed by Tech in Asia (Tech in Asia via TechLeap, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users across Perplexity products (company executives' claim)", "display_value": "over 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Monthly active users of Perplexity's search, Comet browser and agent products combined (definition not given)", "sample_n": null, "publisher": "Tech in Asia (syndicated by TechLeap)", "source_title": "Perplexity revenue hits $450M as AI agent shift drives 50% monthly surge", "source_url": "https://finder.techleap.nl/news/feed/perplexity-revenue-hits-450m-as-ai-agent-shift-drives-50-monthly-surge", "source_type": "secondary", "source_access": "open", "published_at": "2026-04-08", "accessed_at": "2026-10-14", "quote": "Perplexity now serves over 100 million monthly active users but focuses on what executives call a \"boutique set of users\" making \"GDP-moving decisions\".", "locator": "Feed item dated Apr 2026, second paragraph; \"Source: techinasia.com\"; the item credits the Financial Times; saved as raw/ai-assistants/techleap-2026-04-perplexity-450m-arr-100-million-mau-via-techinasia.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weak chain: the Financial Times original is paywalled and the Tech in Asia page did not render for automated fetching, so the figure is recorded from a syndicated copy. No Perplexity statement with this number was found. Published date approximate (TechLeap shows \"Apr 2026\"; secondary sites date the FT story to 8 April 2026). Roundups mix it with a 45 million figure for the core search product.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techleap-2026-04-perplexity-executives-over-100-million-monthly-active-users-via-ft", "citation_text": "Over 100 million monthly active users were claimed for Perplexity across its products by company executives in April 2026, as reported by the Financial Times and relayed by Tech in Asia (Tech in Asia via TechLeap, 2026). Source: Tech in Asia (syndicated by TechLeap), \"Perplexity revenue hits $450M as AI agent shift drives 50% monthly surge\" (https://finder.techleap.nl/news/feed/perplexity-revenue-hits-450m-as-ai-agent-shift-drives-50-monthly-surge). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techleap-2026-04-perplexity-executives-over-100-million-monthly-active-users-via-ft." }, { "id": "demandsage-2026-07-restates-perplexity-45-million-monthly-active-users", "family": "ai-assistants", "statement": "45 million monthly active users is the Perplexity figure repeated by roundups such as DemandSage in 2026, sourced to Wired, Similarweb and Business of Apps rather than to any Perplexity statement (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 45000000, "unit": "restated monthly active users (untraced)", "display_value": "45 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-04", "population": "Perplexity users (definition not given)", "sample_n": null, "publisher": "DemandSage", "source_title": "Perplexity AI Statistics (2026) – Active Users & Revenue", "source_url": "https://www.demandsage.com/perplexity-ai-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-04", "accessed_at": "2026-10-14", "quote": "Perplexity AI has over 45 million monthly active users (MAUs).", "locator": "Page updated 4 July 2026 (dateModified), \"Top Perplexity AI statistics\" list; sources line \"Wired, Similarweb, BusinessofApps\"; saved as raw/ai-assistants/roundup-demandsage-perplexity-ai-statistics-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, not a finding. Perplexity's own last user count was 10 million monthly active users (January 2024); the April 2026 \"over 100 million\" claim covers all products. The page also says \"22 million users at the start of 2025\" without a primary source.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-07-restates-perplexity-45-million-monthly-active-users", "citation_text": "45 million monthly active users is the Perplexity figure repeated by roundups such as DemandSage in 2026, sourced to Wired, Similarweb and Business of Apps rather than to any Perplexity statement (DemandSage, 2026). Source: DemandSage, \"Perplexity AI Statistics (2026) – Active Users & Revenue\" (https://www.demandsage.com/perplexity-ai-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-07-restates-perplexity-45-million-monthly-active-users." }, { "id": "deepseek-2025-03-01-608-billion-input-tokens-in-24-hours-web-app-api", "family": "ai-assistants", "statement": "608 billion input tokens and 168 billion output tokens were processed by DeepSeek's V3 and R1 services across its web, app and API in the 24 hours to noon (Beijing time) on 28 February 2025, DeepSeek said; it publishes no user count (DeepSeek, 2025).", "short_statement": null, "short_refs": null, "value": 608000000000, "unit": "input tokens processed in 24 hours (DeepSeek's count)", "display_value": "608 billion tokens a day", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02-28", "population": "All user requests to DeepSeek-V3 and R1 from its web chat, app and API", "sample_n": null, "publisher": "DeepSeek", "source_title": "Day 6: One More Thing, DeepSeek-V3/R1 Inference System Overview", "source_url": "https://github.com/deepseek-ai/open-infra-index/blob/main/202502OpenSourceWeek/day_6_one_more_thing_deepseekV3R1_inference_system_overview.md", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-03-01", "accessed_at": "2026-10-14", "quote": "Within the 24-hour statistical period (UTC+8 02/27/2025 12:00 PM to 02/28/2025 12:00 PM), V3 and R1: - Total input tokens: 608B, of which 342B tokens (56.3%) hit the on-disk KV cache.", "locator": "Section 'Statistics of DeepSeek's Online Service', first bullet (output tokens 168B in the second bullet); 'The above statistics include all user requests from web, APP, and API.' follows the bullets; saved as raw/ai-assistants/deepseek-2025-03-01-open-infra-index-day6-inference-system-overview.md", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Finding: DeepSeek has published no user count (no MAU or DAU in its GitHub, API docs or news posts found). This token tally from its Open Source Week (day 6, published 1 March 2025; date from the open-source week schedule) is its only official usage figure. Tokens, not users. User numbers in circulation are third-party estimates (see the Backlinko restatement).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#deepseek-2025-03-01-608-billion-input-tokens-in-24-hours-web-app-api", "citation_text": "608 billion input tokens and 168 billion output tokens were processed by DeepSeek's V3 and R1 services across its web, app and API in the 24 hours to noon (Beijing time) on 28 February 2025, DeepSeek said; it publishes no user count (DeepSeek, 2025). Source: DeepSeek, \"Day 6: One More Thing, DeepSeek-V3/R1 Inference System Overview\" (https://github.com/deepseek-ai/open-infra-index/blob/main/202502OpenSourceWeek/day_6_one_more_thing_deepseekV3R1_inference_system_overview.md). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#deepseek-2025-03-01-608-billion-input-tokens-in-24-hours-web-app-api." }, { "id": "backlinko-2026-09-restates-deepseek-96-88-million-monthly-active-users-april-2025", "family": "ai-assistants", "statement": "96.88 million monthly active users in April 2025 is the DeepSeek figure most repeated by roundups such as Backlinko, sourced to the Chinese AI ranking site aicpb.com rather than to DeepSeek, which publishes no user count (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 96880000, "unit": "restated monthly active users (third-party estimate)", "display_value": "96.88 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04", "population": "DeepSeek users (aicpb.com estimate; definition not given)", "sample_n": null, "publisher": "Backlinko", "source_title": "Deepseek AI usage stats for 2026", "source_url": "https://backlinko.com/deepseek-stats", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-16", "accessed_at": "2026-10-14", "quote": "As of April 2025, DeepSeek had 96.88 million monthly active users worldwide.", "locator": "Page updated 16 September 2026 (dateModified), key statistics list and section \"DeepSeek monthly active users\"; \"Source: Aicpb.com\"; saved as raw/ai-assistants/roundup-backlinko-deepseek-stats-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, not a finding. The same page repeats 22.15 million daily active users (January 2025) and 33.7 million monthly active users (January 2025), also from aicpb.com. Not a DeepSeek disclosure; the method behind the aicpb.com estimates is not published.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-09-restates-deepseek-96-88-million-monthly-active-users-april-2025", "citation_text": "96.88 million monthly active users in April 2025 is the DeepSeek figure most repeated by roundups such as Backlinko, sourced to the Chinese AI ranking site aicpb.com rather than to DeepSeek, which publishes no user count (Backlinko, 2026). Source: Backlinko, \"Deepseek AI usage stats for 2026\" (https://backlinko.com/deepseek-stats). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-09-restates-deepseek-96-88-million-monthly-active-users-april-2025." }, { "id": "demandsage-2026-10-01-restates-claude-271-3-million-monthly-active-users", "family": "ai-assistants", "statement": "271.3 million monthly active users is the Claude figure DemandSage gave in October 2026, a total of third-party estimates for web, app and Claude Code that Anthropic has never published (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 271300000, "unit": "restated monthly active users (untraced sum of estimates)", "display_value": "271.3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Claude users across web, mobile app and Claude Code (definition not given)", "sample_n": null, "publisher": "DemandSage", "source_title": "Claude AI Statistics [2026] — Active Users Data", "source_url": "https://www.demandsage.com/claude-ai-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Claude AI now has over 271.3 million monthly active users across the web, mobile app, and Claude Code", "locator": "Page updated 1 October 2026, introduction and monthly table (August 2026 row: 271.3 million); sources line \"Sensor Tower, About Chromebooks, Thunderbit, AI Business Weekly, First Page Sage\"; saved as raw/ai-assistants/roundup-demandsage-claude-ai-statistics-2026-10-14.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, not a finding: no Anthropic statement gives a user count, and the page's own app figures disagree (112.3 million and 122.8 million monthly app users in two places). TechCrunch put outside estimates at 18 to 30 million consumer users in March 2026; Sensor Tower and Similarweb give growth rates and visits, not this total.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-01-restates-claude-271-3-million-monthly-active-users", "citation_text": "271.3 million monthly active users is the Claude figure DemandSage gave in October 2026, a total of third-party estimates for web, app and Claude Code that Anthropic has never published (DemandSage, 2026). Source: DemandSage, \"Claude AI Statistics [2026] — Active Users Data\" (https://www.demandsage.com/claude-ai-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-10-01-restates-claude-271-3-million-monthly-active-users." }, { "id": "statcounter-2025-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-33pct", "family": "ai-assistants", "statement": "0.3% of the referrals that brought visitors to websites worldwide in September 2025 came from AI chatbots, against 88.5% from search engines and 11.1% from social media, in StatCounter's tracking (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 0.33, "unit": "percent of search, social and AI chatbot referrals to websites (StatCounter, all platforms)", "display_value": "0.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Page views on websites in the StatCounter network that arrived by a referral from a search engine, a social network or an AI chatbot", "sample_n": null, "publisher": "StatCounter", "source_title": "Search vs Social vs AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=search_vs_social_vs_ai_chatbot®ion_hidden=ww&granularity=monthly&statType=Search%20vs%20Social%20vs%20AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Search\",\"Social\",\"AI Chatbot\" / 2025-09,88.53,11.14,0.33", "locator": "CSV export (\"Download Data\"), header row and the 2025-09 row (rows are not in date order in the file); saved as raw/ai-assistants/statcounter-search-vs-social-vs-ai-chatbot-worldwide-monthly-2025-04-to-2026-09.csv", "derived": false, "formula": null, "headline": false, "series": "statcounter-ai-chatbot-share-of-all-referrals-worldwide", "history": [], "notes": "Annual comparison point for the September 2026 record (0.4%). Referrals, not users or queries.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-33pct", "citation_text": "0.3% of the referrals that brought visitors to websites worldwide in September 2025 came from AI chatbots, against 88.5% from search engines and 11.1% from social media, in StatCounter's tracking (StatCounter, 2025). Source: StatCounter, \"Search vs Social vs AI Chatbot Market Share Worldwide (Statcounter Global Stats), monthly CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=search_vs_social_vs_ai_chatbot®ion_hidden=ww&granularity=monthly&statType=Search%20vs%20Social%20vs%20AI%20Chatbot®ion=Worldwide&fromInt=202504&toInt=202609&fromMonthYear=2025-04&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-search-social-ai-chatbot-referrals-worldwide-ai-chatbot-0-33pct." }, { "id": "pew-2023-05-24-us-adults-tried-chatgpt-14pct", "family": "ai-assistants", "statement": "14% of U.S. adults had used ChatGPT for entertainment, to learn something new or for work in March 2023, Pew Research Center's first measure of use, four months after the chatbot's launch (Pew Research Center, 2023).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of U.S. adults who had used ChatGPT for entertainment, learning or work", "display_value": "14%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2023-03", "population": "U.S. adults (Pew American Trends Panel), surveyed 13-19 March 2023", "sample_n": 10701, "publisher": "Pew Research Center", "source_title": "A majority of Americans have heard of ChatGPT, but few have tried it themselves", "source_url": "https://www.pewresearch.org/short-reads/2023/05/24/a-majority-of-americans-have-heard-of-chatgpt-but-few-have-tried-it-themselves/", "source_type": "primary", "source_access": "open", "published_at": "2023-05-24", "accessed_at": "2026-10-14", "quote": "Just 14% of all U.S. adults say they have used it for entertainment, to learn something new, or for their work.", "locator": "Section 'Just 14% of U.S. adults have tried ChatGPT', first paragraph; methodology box (10,701 U.S. adults, March 13-19, 2023); Wayback snapshot https://web.archive.org/web/20241222220422/https://www.pewresearch.org/short-reads/2023/05/24/a-majority-of-americans-have-heard-of-chatgpt-but-few-have-tried-it-themselves/", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Not the same measure as Pew's later 'ever used ChatGPT' series: in March 2023 Pew asked only about use for entertainment, learning or work, so its own trend charts start at 18% in July 2023. Live Pew pages answered curl with a 403 or browser check on 2026-10-14; raw copy from the Wayback snapshot: raw/ai-assistants/pew-2023-05-24-majority-heard-of-chatgpt-few-tried.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2023-05-24-us-adults-tried-chatgpt-14pct", "citation_text": "14% of U.S. adults had used ChatGPT for entertainment, to learn something new or for work in March 2023, Pew Research Center's first measure of use, four months after the chatbot's launch (Pew Research Center, 2023). Source: Pew Research Center, \"A majority of Americans have heard of ChatGPT, but few have tried it themselves\" (https://www.pewresearch.org/short-reads/2023/05/24/a-majority-of-americans-have-heard-of-chatgpt-but-few-have-tried-it-themselves/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2023-05-24-us-adults-tried-chatgpt-14pct." }, { "id": "pew-2023-08-28-us-adults-ever-used-chatgpt-18pct", "family": "ai-assistants", "statement": "18% of U.S. adults had ever used ChatGPT in July 2023 (24% of those who had heard of it), according to a Pew Research Center survey of 5,057 adults (Pew Research Center, 2023).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of U.S. adults who have ever used ChatGPT", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2023-07", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 July 2023", "sample_n": 5057, "publisher": "Pew Research Center", "source_title": "Most Americans haven't used ChatGPT; few think it will have a major impact on their job", "source_url": "https://www.pewresearch.org/short-reads/2023/08/28/most-americans-havent-used-chatgpt-few-think-it-will-have-a-major-impact-on-their-job/", "source_type": "primary", "source_access": "open", "published_at": "2023-08-28", "accessed_at": "2026-10-14", "quote": "Among those who have heard of ChatGPT, 24% say they have ever used it. That amounts to 18% of U.S. adults overall.", "locator": "First paragraph after the methodology box (5,057 U.S. adults, July 17-23, 2023); Wayback snapshot https://web.archive.org/web/20250102104534/https://www.pewresearch.org/short-reads/2023/08/28/most-americans-havent-used-chatgpt-few-think-it-will-have-a-major-impact-on-their-job/", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-used-chatgpt", "history": [], "notes": "First point of Pew's 'ever used ChatGPT' series (question asked of adults who had heard at least a little about ChatGPT; those who had heard nothing count as non-users). Adults under 30: 33% (Pew's 2026 trend table). Raw: raw/ai-assistants/pew-2023-08-28-most-americans-havent-used-chatgpt.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2023-08-28-us-adults-ever-used-chatgpt-18pct", "citation_text": "18% of U.S. adults had ever used ChatGPT in July 2023 (24% of those who had heard of it), according to a Pew Research Center survey of 5,057 adults (Pew Research Center, 2023). Source: Pew Research Center, \"Most Americans haven't used ChatGPT; few think it will have a major impact on their job\" (https://www.pewresearch.org/short-reads/2023/08/28/most-americans-havent-used-chatgpt-few-think-it-will-have-a-major-impact-on-their-job/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2023-08-28-us-adults-ever-used-chatgpt-18pct." }, { "id": "pew-2024-03-26-us-adults-ever-used-chatgpt-23pct", "family": "ai-assistants", "statement": "23% of U.S. adults had ever used ChatGPT in February 2024, up from 18% in July 2023, according to a Pew Research Center survey of 10,133 adults (Pew Research Center, 2024).", "short_statement": null, "short_refs": null, "value": 23, "unit": "% of U.S. adults who have ever used ChatGPT", "display_value": "23%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 7-11 February 2024", "sample_n": 10133, "publisher": "Pew Research Center", "source_title": "Americans' use of ChatGPT is ticking up, but few trust its election information", "source_url": "https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/", "source_type": "primary", "source_access": "open", "published_at": "2024-03-26", "accessed_at": "2026-10-14", "quote": "23% of U.S. adults say they have ever used it, according to a Pew Research Center survey conducted in February, up from 18% in July 2023.", "locator": "First paragraph; methodology box (10,133 U.S. adults, Feb. 7-11, 2024); Wayback snapshot https://web.archive.org/web/20250102104508/https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-used-chatgpt", "history": [], "notes": "Adults under 30: 43%, up 10 points since July 2023; 65 and older: 6%. 20% of employed adults had used it for tasks at work. The June 2025 Pew post says it is an update of this post of 26 March 2024. Raw: raw/ai-assistants/pew-2024-03-26-chatgpt-use-ticking-up.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2024-03-26-us-adults-ever-used-chatgpt-23pct", "citation_text": "23% of U.S. adults had ever used ChatGPT in February 2024, up from 18% in July 2023, according to a Pew Research Center survey of 10,133 adults (Pew Research Center, 2024). Source: Pew Research Center, \"Americans' use of ChatGPT is ticking up, but few trust its election information\" (https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2024-03-26-us-adults-ever-used-chatgpt-23pct." }, { "id": "pew-2025-06-25-us-adults-ever-used-chatgpt-34pct", "family": "ai-assistants", "statement": "34% of U.S. adults had ever used ChatGPT in February and March 2025, about double the share in 2023, according to a Pew Research Center survey of 5,123 adults (Pew Research Center, 2025).", "short_statement": null, "short_refs": null, "value": 34, "unit": "% of U.S. adults who have ever used ChatGPT", "display_value": "34%", "display_label": "Pew Research Center survey, Feb-Mar 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 24 February to 2 March 2025", "sample_n": 5123, "publisher": "Pew Research Center", "source_title": "34% of U.S. adults have used ChatGPT, about double the share in 2023", "source_url": "https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/", "source_type": "primary", "source_access": "open", "published_at": "2025-06-25", "accessed_at": "2026-10-14", "quote": "Today, 34% of U.S. adults say they have ever used ChatGPT, according to a Pew Research Center survey. That includes a 58% majority of adults under 30.", "locator": "Opening paragraph; methodology box (5,123 U.S. adults, Feb. 24 to March 2, 2025); topline question GPTUSE (Form 1, N=2,542)", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-used-chatgpt", "history": [], "notes": "The question was put to a random half of the sample (Form 1, N=2,542; margin of error +/-1.5 points is for the full 5,123). 66% had not used it, including 20% who had heard nothing about it. Raw: raw/ai-assistants/pew-2025-06-25-34pct-used-chatgpt.html (.txt) and pew-2025-06-25-chatgpt-topline.pdf (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-ever-used-chatgpt-34pct", "citation_text": "34% of U.S. adults had ever used ChatGPT in February and March 2025, about double the share in 2023, according to a Pew Research Center survey of 5,123 adults (Pew Research Center, 2025). Source: Pew Research Center, \"34% of U.S. adults have used ChatGPT, about double the share in 2023\" (https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-ever-used-chatgpt-34pct." }, { "id": "pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-58pct", "family": "ai-assistants", "statement": "58% of U.S. adults under 30 had ever used ChatGPT in early 2025, up from 43% in 2024 and 33% in 2023, against 10% of those 65 and older (Pew Research Center, 2025).", "short_statement": null, "short_refs": null, "value": 58, "unit": "% of U.S. adults aged 18-29 who have ever used ChatGPT", "display_value": "58%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025-02", "population": "U.S. adults aged 18 to 29 (Pew American Trends Panel), surveyed 24 February to 2 March 2025", "sample_n": 5123, "publisher": "Pew Research Center", "source_title": "34% of U.S. adults have used ChatGPT, about double the share in 2023", "source_url": "https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/", "source_type": "primary", "source_access": "open", "published_at": "2025-06-25", "accessed_at": "2026-10-14", "quote": "Today, 58% of adults under 30 say they have used it, up from 43% in 2024 and 33% in 2023.", "locator": "Section 'Who has used ChatGPT?', second paragraph and the bullet list below it (30-49: 41%, 50-64: 25%, 65+: 10%)", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-under-30-ever-used-chatgpt", "history": [], "notes": "sample_n is the whole survey; the under-30 subgroup is smaller and the question went to a random half of the sample. By education: 51% with a bachelor's degree only and 52% with a postgraduate degree, against 18% with high school or less. Raw: raw/ai-assistants/pew-2025-06-25-34pct-used-chatgpt.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-58pct", "citation_text": "58% of U.S. adults under 30 had ever used ChatGPT in early 2025, up from 43% in 2024 and 33% in 2023, against 10% of those 65 and older (Pew Research Center, 2025). Source: Pew Research Center, \"34% of U.S. adults have used ChatGPT, about double the share in 2023\" (https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-58pct." }, { "id": "pew-2025-06-25-employed-us-adults-used-chatgpt-for-work-28pct", "family": "ai-assistants", "statement": "28% of employed U.S. adults had used ChatGPT for tasks at work by early 2025, up from 8% in March 2023, Pew Research Center found (Pew Research Center, 2025).", "short_statement": null, "short_refs": null, "value": 28, "unit": "% of employed U.S. adults who have used ChatGPT for tasks at work", "display_value": "28%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025-02", "population": "Employed U.S. adults (working for pay), surveyed 24 February to 2 March 2025 (Form 2, N=1,551)", "sample_n": 1551, "publisher": "Pew Research Center", "source_title": "34% of U.S. adults have used ChatGPT, about double the share in 2023", "source_url": "https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/", "source_type": "primary", "source_access": "open", "published_at": "2025-06-25", "accessed_at": "2026-10-14", "quote": "In two years, the share of employed adults who say they use ChatGPT for work has risen by 20 percentage points to 28%.", "locator": "Section 'How have Americans used ChatGPT?', second paragraph; topline question GPT2c (employed adults, Form 2, N=1,551)", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2023-03", "value": 8 }, { "period": "2023-07", "value": 12 }, { "period": "2024-02", "value": 20 }, { "period": "2025-02", "value": 28 } ], "notes": "Topline GPT2c trend for employed adults: 8% (March 2023), 12% (July 2023), 20% (Feb 2024), 28% (Feb-Mar 2025). Learning: 26% of all adults (8% in March 2023); entertainment: 22% (11%). The 2026 Pew survey asked a different question (any chatbot for tasks at work: 38% of employed adults). Raw: raw/ai-assistants/pew-2025-06-25-34pct-used-chatgpt.html (.txt) and pew-2025-06-25-chatgpt-topline.pdf (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-employed-us-adults-used-chatgpt-for-work-28pct", "citation_text": "28% of employed U.S. adults had used ChatGPT for tasks at work by early 2025, up from 8% in March 2023, Pew Research Center found (Pew Research Center, 2025). Source: Pew Research Center, \"34% of U.S. adults have used ChatGPT, about double the share in 2023\" (https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-employed-us-adults-used-chatgpt-for-work-28pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-chatgpt-44pct", "family": "ai-assistants", "statement": "44% of U.S. adults said they ever use ChatGPT in February 2026, up from 34% a year earlier and more than double the 2023 share, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": "**44%** of US adults said they had ever used ChatGPT, in February 2026.", "short_refs": null, "value": 44, "unit": "% of U.S. adults who say they ever use ChatGPT", "display_value": "44%", "display_label": "Pew Research Center survey, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "A little under half of U.S. adults (44%) now report using the chatbot, up from 34% last year. This is also more than double the share when we first asked this question in 2023.", "locator": "Section 'Which chatbots Americans use', chart 'The share of Americans who say they use ChatGPT has more than doubled since 2023' (2023 18%, 2024 23%, 2025 34%, 2026 44%) and the paragraph below it", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-used-chatgpt", "history": [], "notes": "Question wording changed in 2026 (Pew draws a dotted line): from 2023 to 2025 it was 'Have you ever used ChatGPT?', asked of those who had heard at least a little about ChatGPT; in 2026 the question also asked about other chatbots. Pew still charts it as one trend, with that caveat. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt) and the report PDF pew-2026-06-17-americans-and-ai-2026-report.pdf (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-chatgpt-44pct", "citation_text": "44% of U.S. adults said they ever use ChatGPT in February 2026, up from 34% a year earlier and more than double the 2023 share, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-chatgpt-44pct." }, { "id": "pew-2026-06-17-us-adults-under-30-ever-use-chatgpt-61pct", "family": "ai-assistants", "statement": "61% of U.S. adults under 30 said they ever use ChatGPT in February 2026, against 55% of those 30 to 49, 37% of those 50 to 64 and 19% of those 65 and older (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 61, "unit": "% of U.S. adults aged 18-29 who say they ever use ChatGPT", "display_value": "61%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults aged 18 to 29 (Pew American Trends Panel, 723 respondents in this age group), surveyed 17-23 February 2026", "sample_n": 723, "publisher": "Pew Research Center", "source_title": "How opinions and use of AI differ by age (Americans and AI 2026: Chatbots, Smart Devices and Views on Impact)", "source_url": "https://www.pewresearch.org/internet/2026/06/17/how-opinions-and-use-of-ai-differ-by-age/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "% of U.S. adults who say they ever use the following AI chatbots | U.S. adults | Ages 18-29 | 30-49 | 50-64 | 65+ | ChatGPT | 44% | 61% | 55% | 37% | 19% |", "locator": "Chart 'ChatGPT tops the list of chatbots Americans use, across age groups', data table row ChatGPT; Wayback snapshot https://web.archive.org/web/20260807202023/https://www.pewresearch.org/internet/2026/06/17/how-opinions-and-use-of-ai-differ-by-age/ (the appendix chart 'Majorities of adults under 50 now use ChatGPT' gives the 2023-2026 trend by age)", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-under-30-ever-used-chatgpt", "history": [], "notes": "Under-30 trend from the appendix table: 33% (2023), 43% (2024), 58% (2025), 61% (2026); Pew says the youngest group is the only one without an uptick in the past year (the 3-point rise is within the subgroup's 4.3-point margin of error). 2026 wording change as in the 44% record. Live pages answered curl with a browser check; raw copies from Wayback: raw/ai-assistants/pew-2026-06-17-ai-by-age-wayback-20260807.html (.txt) and pew-2026-06-17-appendix-wayback-20260807.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-under-30-ever-use-chatgpt-61pct", "citation_text": "61% of U.S. adults under 30 said they ever use ChatGPT in February 2026, against 55% of those 30 to 49, 37% of those 50 to 64 and 19% of those 65 and older (Pew Research Center, 2026). Source: Pew Research Center, \"How opinions and use of AI differ by age (Americans and AI 2026: Chatbots, Smart Devices and Views on Impact)\" (https://www.pewresearch.org/internet/2026/06/17/how-opinions-and-use-of-ai-differ-by-age/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-under-30-ever-use-chatgpt-61pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-ai-chatbots-49pct", "family": "ai-assistants", "statement": "49% of U.S. adults said they ever use AI chatbots such as ChatGPT, Gemini or Copilot in February 2026, up from 33% in August 2024, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 49, "unit": "% of U.S. adults who say they ever use AI chatbots", "display_value": "49%", "display_label": "Pew Research Center survey, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "About half of U.S. adults now use AI chatbots, up from a third in 2024 % of U.S. adults who say they ever use AI chatbots like ChatGPT, Gemini or Copilot", "locator": "First chart of the report, data table: 2024* 33 use / 66 do not; 2026 49 use / 51 do not; appendix table 'Share of Americans who say they use a chatbot, by demographic group' (U.S. adults 49) in the report PDF", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-use-ai-chatbots", "history": [], "notes": "2024 wording: 'Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?', asked of those who had heard at least a little about chatbots (Pew's asterisk); 2026 asked everyone. By age (appendix): 18-29 66%, 30-49 61%, 50-64 42%, 65+ 23%. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt) and pew-2026-06-17-americans-and-ai-2026-report.pdf (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-ai-chatbots-49pct", "citation_text": "49% of U.S. adults said they ever use AI chatbots such as ChatGPT, Gemini or Copilot in February 2026, up from 33% in August 2024, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-ai-chatbots-49pct." }, { "id": "pew-2026-06-17-us-adults-use-ai-chatbots-daily-24pct", "family": "ai-assistants", "statement": "24% of U.S. adults said they use AI chatbots daily in February 2026, including 12% several times a day and 4% almost constantly, while 51% did not use chatbots at all (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 24, "unit": "% of U.S. adults who use AI chatbots at least once a day", "display_value": "24%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "About a quarter of Americans report using chatbots daily. This includes 12% who say they do so several times a day and 4% who use these tools almost constantly.", "locator": "Section 'Frequency of chatbot use'; chart 'About a quarter of U.S. adults use chatbots daily', data table: does not use 51%, several times a week or less 25%, about once a day 8%, several times a day 12%, almost constantly 4%, NET daily 24%", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Frequency of use of any AI chatbot (not ChatGPT alone). A third of adults under 50 use chatbots daily (report, chapter on age). Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-use-ai-chatbots-daily-24pct", "citation_text": "24% of U.S. adults said they use AI chatbots daily in February 2026, including 12% several times a day and 4% almost constantly, while 51% did not use chatbots at all (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-use-ai-chatbots-daily-24pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-gemini-24pct", "family": "ai-assistants", "statement": "24% of U.S. adults said they ever use Google's Gemini chatbot in February 2026, the second most used chatbot after ChatGPT (44%) in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 24, "unit": "% of U.S. adults who say they ever use Gemini", "display_value": "24%", "display_label": "Pew Research Center survey, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "Chatbot | Percent | ChatGPT | 44 | Gemini | 24 | Copilot | 17 | Meta AI | 14 | Grok | 8 | Claude | 6 | Character.ai | 3 |", "locator": "Chart 'Americans report using ChatGPT far more than other chatbots', ('% of U.S. adults who say they ever use the following AI chatbots'), data table row Gemini", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "By age: 18-29 30%, 30-49 34%, 50-64 20%, 65+ 11% (chapter 'How opinions and use of AI differ by age'). Survey share of people, not a vendor count; Alphabet's own count of Gemini app monthly users is recorded separately. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-gemini-24pct", "citation_text": "24% of U.S. adults said they ever use Google's Gemini chatbot in February 2026, the second most used chatbot after ChatGPT (44%) in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-gemini-24pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-microsoft-copilot-17pct", "family": "ai-assistants", "statement": "17% of U.S. adults said they ever use Microsoft's Copilot chatbot in February 2026, against 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% of U.S. adults who say they ever use Copilot", "display_value": "17%", "display_label": "Pew Research Center survey, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "Chatbot | Percent | ChatGPT | 44 | Gemini | 24 | Copilot | 17 | Meta AI | 14 | Grok | 8 | Claude | 6 | Character.ai | 3 |", "locator": "Chart 'Americans report using ChatGPT far more than other chatbots', ('% of U.S. adults who say they ever use the following AI chatbots'), data table row Copilot", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "By age: 18-29 17%, 30-49 22%, 50-64 19%, 65+ 10%; men 22% vs women 13% (report, gender chapter). Pew does not say whether respondents counted Microsoft 365 Copilot at work or the consumer Copilot app. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-microsoft-copilot-17pct", "citation_text": "17% of U.S. adults said they ever use Microsoft's Copilot chatbot in February 2026, against 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-microsoft-copilot-17pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-meta-ai-14pct", "family": "ai-assistants", "statement": "14% of U.S. adults said they ever use Meta AI in February 2026, against 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of U.S. adults who say they ever use Meta AI", "display_value": "14%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "Chatbot | Percent | ChatGPT | 44 | Gemini | 24 | Copilot | 17 | Meta AI | 14 | Grok | 8 | Claude | 6 | Character.ai | 3 |", "locator": "Chart 'Americans report using ChatGPT far more than other chatbots', ('% of U.S. adults who say they ever use the following AI chatbots'), data table row Meta AI", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "By age: 18-29 14%, 30-49 17%, 50-64 13%, 65+ 10%. A survey share of people who say they use it, far below the monthly-user totals Meta claims (Meta counts anyone who meets Meta AI inside WhatsApp, Instagram, Facebook or Messenger). Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-meta-ai-14pct", "citation_text": "14% of U.S. adults said they ever use Meta AI in February 2026, against 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-meta-ai-14pct." }, { "id": "pew-2026-06-17-us-adults-ever-use-claude-6pct", "family": "ai-assistants", "statement": "6% of U.S. adults said they ever use Anthropic's Claude in February 2026, against 8% for Grok, 3% for Character.ai and 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 6, "unit": "% of U.S. adults who say they ever use Claude", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "Chatbot | Percent | ChatGPT | 44 | Gemini | 24 | Copilot | 17 | Meta AI | 14 | Grok | 8 | Claude | 6 | Character.ai | 3 |", "locator": "Chart 'Americans report using ChatGPT far more than other chatbots', ('% of U.S. adults who say they ever use the following AI chatbots'), data table rows Grok, Claude, Character.ai", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "By age: 18-29 10%, 30-49 9%, 50-64 4%, 65+ 1%. Pew did not list Perplexity or DeepSeek. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-claude-6pct", "citation_text": "6% of U.S. adults said they ever use Anthropic's Claude in February 2026, against 8% for Grok, 3% for Character.ai and 44% for ChatGPT, in Pew Research Center's survey of 5,119 adults (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-use-claude-6pct." }, { "id": "pew-2026-06-17-employed-us-adults-use-chatbots-for-work-38pct", "family": "ai-assistants", "statement": "38% of employed U.S. adults said they use AI chatbots for tasks at work in February 2026, and 42% of all adults use them to search for information (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 38, "unit": "% of employed U.S. adults who use AI chatbots for tasks at work", "display_value": "38%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "Employed U.S. adults (Pew American Trends Panel), surveyed 17-23 February 2026", "sample_n": 5119, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "38% of employed adults report using chatbots for tasks at work.", "locator": "Key takeaways, uses of chatbots list and chart (search for information 42%, tasks at work among employed adults 38%, fun 25%, images or videos 24%, news 13%)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Any chatbot, not ChatGPT alone; not comparable with Pew's 2023-2025 'used ChatGPT for work' series (28% in 2025). sample_n is the whole survey; the employed subgroup is smaller. Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-employed-us-adults-use-chatbots-for-work-38pct", "citation_text": "38% of employed U.S. adults said they use AI chatbots for tasks at work in February 2026, and 42% of all adults use them to search for information (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-employed-us-adults-use-chatbots-for-work-38pct." }, { "id": "pew-2025-01-15-us-teens-used-chatgpt-for-schoolwork-26pct", "family": "ai-assistants", "statement": "26% of U.S. teens aged 13 to 17 said they had used ChatGPT for their schoolwork in autumn 2024, double the 13% of 2023, in a Pew Research Center survey of 1,391 teens (Pew Research Center, 2025).", "short_statement": null, "short_refs": null, "value": 26, "unit": "% of U.S. teens aged 13-17 who have used ChatGPT for schoolwork", "display_value": "26%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-09", "population": "U.S. teens aged 13 to 17 living with their parents (Ipsos KnowledgePanel), surveyed 18 September to 10 October 2024", "sample_n": 1391, "publisher": "Pew Research Center", "source_title": "About a quarter of U.S. teens have used ChatGPT for schoolwork – double the share in 2023", "source_url": "https://www.pewresearch.org/short-reads/2025/01/15/about-a-quarter-of-us-teens-have-used-chatgpt-for-schoolwork-double-the-share-in-2023/", "source_type": "primary", "source_access": "open", "published_at": "2025-01-15", "accessed_at": "2026-10-14", "quote": "The share of teens who say they use ChatGPT for their schoolwork has risen to 26%, according to a Pew Research Center survey of U.S. teens ages 13 to 17. That's up from 13% in 2023.", "locator": "Opening paragraph; methodology box (1,391 U.S. teens, Sept. 18 to Oct. 10, 2024); Wayback snapshot https://web.archive.org/web/20260103034713/https://www.pewresearch.org/short-reads/2025/01/15/about-a-quarter-of-us-teens-have-used-chatgpt-for-schoolwork-double-the-share-in-2023/", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Labelled extra (teens, schoolwork use only). The live page returned HTTP 403 to curl on 2026-10-14; raw copy from the Wayback snapshot: raw/ai-assistants/pew-2025-01-15-teens-chatgpt-schoolwork.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2025-01-15-us-teens-used-chatgpt-for-schoolwork-26pct", "citation_text": "26% of U.S. teens aged 13 to 17 said they had used ChatGPT for their schoolwork in autumn 2024, double the 13% of 2023, in a Pew Research Center survey of 1,391 teens (Pew Research Center, 2025). Source: Pew Research Center, \"About a quarter of U.S. teens have used ChatGPT for schoolwork – double the share in 2023\" (https://www.pewresearch.org/short-reads/2025/01/15/about-a-quarter-of-us-teens-have-used-chatgpt-for-schoolwork-double-the-share-in-2023/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2025-01-15-us-teens-used-chatgpt-for-schoolwork-26pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2023-05-21pct", "family": "ai-assistants", "statement": "21% of U.S. employees said they had used AI in their role a few times a year or more in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 21, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "21%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, May 2023", "publisher_short": null, "geography": "United States", "period": "2023-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2023, 11-25 May 2023", "sample_n": 18871, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "In the past two years, the percentage of U.S. employees who say they have used AI in their role a few times a year or more has nearly doubled, from 21% to 40%.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2023-05-21pct", "citation_text": "21% of U.S. employees said they had used AI in their role a few times a year or more in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2023-05-21pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2023-05-11pct", "family": "ai-assistants", "statement": "11% of U.S. employees said they used AI in their role a few times a week or more in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, May 2023", "publisher_short": null, "geography": "United States", "period": "2023-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2023, 11-25 May 2023", "sample_n": 18871, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "Frequent AI use (a few times a week or more) has also nearly doubled, from 11% to 19% since Gallup’s first measure in 2023.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. The article's own chart gives 10% for 2023 frequent use, while its text and Gallup's indicator dataset give 11%. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2023-05-11pct", "citation_text": "11% of U.S. employees said they used AI in their role a few times a week or more in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2023-05-11pct." }, { "id": "gallup-2026-10-12-us-employees-use-ai-at-work-daily-2023-05-4pct", "family": "ai-assistants", "statement": "4% of U.S. employees said they used AI in their role daily in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 4, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "Daily, May 2023", "publisher_short": null, "geography": "United States", "period": "2023-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2023, 11-25 May 2023", "sample_n": 18871, "publisher": "Gallup", "source_title": "Global Indicator: Artificial Intelligence", "source_url": "https://www.gallup.com/699797/indicator-artificial-intelligence.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-10-12", "accessed_at": "2026-10-14", "quote": "5/1/23 4 11 21", "locator": "Chart 'What Percentage of Employees Use AI at Work?', Datawrapper dataset https://datawrapper.dwcdn.net/a42MU/11/dataset.csv, row 5/1/23 (columns: Daily AI users, Frequent AI users, Total AI users)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Value from the data behind Gallup's own indicator chart (page last modified 2026-10-12; dataset version 11 runs to May 2026). Wave dates and sample size from Gallup's survey table in 'Rising AI Adoption Spurs Workforce Changes' (April 2026). Raw: raw/ai-assistants/gallup-indicator-artificial-intelligence.html (.txt) and the chart dataset gallup-indicator-datawrapper-a42MU-11-ai-use-at-work.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-daily-2023-05-4pct", "citation_text": "4% of U.S. employees said they used AI in their role daily in May 2023, in Gallup's quarterly workforce survey of 18,871 employees (Gallup, 2026). Source: Gallup, \"Global Indicator: Artificial Intelligence\" (https://www.gallup.com/699797/indicator-artificial-intelligence.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-daily-2023-05-4pct." }, { "id": "gallup-2026-10-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2024-05-27pct", "family": "ai-assistants", "statement": "27% of U.S. employees said they had used AI in their role a few times a year or more in May 2024, up from 21% in May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 27, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "27%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, May 2024", "publisher_short": null, "geography": "United States", "period": "2024-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2024, 11-25 May 2024", "sample_n": 21543, "publisher": "Gallup", "source_title": "Global Indicator: Artificial Intelligence", "source_url": "https://www.gallup.com/699797/indicator-artificial-intelligence.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-10-12", "accessed_at": "2026-10-14", "quote": "5/1/24 4 12 27", "locator": "Chart 'What Percentage of Employees Use AI at Work?', Datawrapper dataset https://datawrapper.dwcdn.net/a42MU/11/dataset.csv, row 5/1/24 (columns: Daily AI users, Frequent AI users, Total AI users)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Value from the data behind Gallup's own indicator chart (page last modified 2026-10-12; dataset version 11 runs to May 2026). Wave dates and sample size from Gallup's survey table in 'Rising AI Adoption Spurs Workforce Changes' (April 2026). Raw: raw/ai-assistants/gallup-indicator-artificial-intelligence.html (.txt) and the chart dataset gallup-indicator-datawrapper-a42MU-11-ai-use-at-work.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2024-05-27pct", "citation_text": "27% of U.S. employees said they had used AI in their role a few times a year or more in May 2024, up from 21% in May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2026). Source: Gallup, \"Global Indicator: Artificial Intelligence\" (https://www.gallup.com/699797/indicator-artificial-intelligence.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2024-05-27pct." }, { "id": "gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2024-05-12pct", "family": "ai-assistants", "statement": "12% of U.S. employees said they used AI in their role a few times a week or more in May 2024, up from 11% in May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 12, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "12%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, May 2024", "publisher_short": null, "geography": "United States", "period": "2024-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2024, 11-25 May 2024", "sample_n": 21543, "publisher": "Gallup", "source_title": "Global Indicator: Artificial Intelligence", "source_url": "https://www.gallup.com/699797/indicator-artificial-intelligence.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-10-12", "accessed_at": "2026-10-14", "quote": "5/1/24 4 12 27", "locator": "Chart 'What Percentage of Employees Use AI at Work?', Datawrapper dataset https://datawrapper.dwcdn.net/a42MU/11/dataset.csv, row 5/1/24 (columns: Daily AI users, Frequent AI users, Total AI users)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Gallup's June 2025 article chart shows 11% for 2024 frequent use; the indicator dataset shows 12%. Value from the data behind Gallup's own indicator chart (page last modified 2026-10-12; dataset version 11 runs to May 2026). Wave dates and sample size from Gallup's survey table in 'Rising AI Adoption Spurs Workforce Changes' (April 2026). Raw: raw/ai-assistants/gallup-indicator-artificial-intelligence.html (.txt) and the chart dataset gallup-indicator-datawrapper-a42MU-11-ai-use-at-work.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2024-05-12pct", "citation_text": "12% of U.S. employees said they used AI in their role a few times a week or more in May 2024, up from 11% in May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2026). Source: Gallup, \"Global Indicator: Artificial Intelligence\" (https://www.gallup.com/699797/indicator-artificial-intelligence.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2024-05-12pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-daily-2024-05-4pct", "family": "ai-assistants", "statement": "4% of U.S. employees said they used AI in their role daily in May 2024, unchanged from May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 4, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "Daily, May 2024", "publisher_short": null, "geography": "United States", "period": "2024-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2024, 11-25 May 2024", "sample_n": 21543, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "Daily use has doubled in the past 12 months alone, from 4% to 8%.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-daily-2024-05-4pct", "citation_text": "4% of U.S. employees said they used AI in their role daily in May 2024, unchanged from May 2023, in Gallup's quarterly workforce survey of 21,543 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-daily-2024-05-4pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-05-40pct", "family": "ai-assistants", "statement": "40% of U.S. employees said they had used AI in their role a few times a year or more in May 2025, up from 27% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 40, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "40%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, May 2025", "publisher_short": null, "geography": "United States", "period": "2025-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2025, 7-16 May 2025", "sample_n": 19043, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "In the past two years, the percentage of U.S. employees who say they have used AI in their role a few times a year or more has nearly doubled, from 21% to 40%.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-05-40pct", "citation_text": "40% of U.S. employees said they had used AI in their role a few times a year or more in May 2025, up from 27% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-05-40pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2025-05-19pct", "family": "ai-assistants", "statement": "19% of U.S. employees said they used AI in their role a few times a week or more in May 2025, up from 12% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 19, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "19%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, May 2025", "publisher_short": null, "geography": "United States", "period": "2025-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2025, 7-16 May 2025", "sample_n": 19043, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "Frequent AI use (a few times a week or more) has also nearly doubled, from 11% to 19% since Gallup’s first measure in 2023.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2025-05-19pct", "citation_text": "19% of U.S. employees said they used AI in their role a few times a week or more in May 2025, up from 12% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-frequently-2025-05-19pct." }, { "id": "gallup-2025-06-15-us-employees-use-ai-at-work-daily-2025-05-8pct", "family": "ai-assistants", "statement": "8% of U.S. employees said they used AI in their role daily in May 2025, up from 4% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "Daily, May 2025", "publisher_short": null, "geography": "United States", "period": "2025-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2025, 7-16 May 2025", "sample_n": 19043, "publisher": "Gallup", "source_title": "AI Use at Work Has Nearly Doubled in Two Years", "source_url": "https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-06-15", "accessed_at": "2026-10-14", "quote": "Daily use has doubled in the past 12 months alone, from 4% to 8%.", "locator": "Opening paragraph (the article gives no sample table; wave dates and sample sizes from Gallup's survey tables in 'AI Use at Work Rises', December 2025, and 'Rising AI Adoption Spurs Workforce Changes', April 2026)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-06-ai-use-at-work-nearly-doubled.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-daily-2025-05-8pct", "citation_text": "8% of U.S. employees said they used AI in their role daily in May 2025, up from 4% in May 2024, in Gallup's quarterly workforce survey of 19,043 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Has Nearly Doubled in Two Years\" (https://www.gallup.com/workplace/691643/work-nearly-doubled-two-years.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-06-15-us-employees-use-ai-at-work-daily-2025-05-8pct." }, { "id": "gallup-2025-12-14-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-08-45pct", "family": "ai-assistants", "statement": "45% of U.S. employees said they had used AI in their role a few times a year or more in August 2025, up from 40% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 45, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "45%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, August 2025", "publisher_short": null, "geography": "United States", "period": "2025-08", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q3 2025, 5-19 August 2025", "sample_n": 23068, "publisher": "Gallup", "source_title": "AI Use at Work Rises", "source_url": "https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-12-14", "accessed_at": "2026-10-14", "quote": "The percentage of U.S. employees who reported using AI at work at least a few times a year increased from 40% to 45% between the second and third quarters of 2025.", "locator": "Opening paragraph; methodology paragraph ('23,068 U.S. adults employed full- and part-time conducted by web Aug. 5-19')", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-ai-use-at-work-rises.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-08-45pct", "citation_text": "45% of U.S. employees said they had used AI in their role a few times a year or more in August 2025, up from 40% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Rises\" (https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-08-45pct." }, { "id": "gallup-2025-12-14-us-employees-use-ai-at-work-frequently-2025-08-23pct", "family": "ai-assistants", "statement": "23% of U.S. employees said they used AI in their role a few times a week or more in August 2025, up from 19% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 23, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "23%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, August 2025", "publisher_short": null, "geography": "United States", "period": "2025-08", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q3 2025, 5-19 August 2025", "sample_n": 23068, "publisher": "Gallup", "source_title": "AI Use at Work Rises", "source_url": "https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-12-14", "accessed_at": "2026-10-14", "quote": "Frequent use (a few times a week or more) grew from 19% to 23%, while daily use moved less, ticking up from 8% to 10% during the same period.", "locator": "Opening paragraph; methodology paragraph ('23,068 U.S. adults employed full- and part-time conducted by web Aug. 5-19')", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-ai-use-at-work-rises.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-frequently-2025-08-23pct", "citation_text": "23% of U.S. employees said they used AI in their role a few times a week or more in August 2025, up from 19% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Rises\" (https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-frequently-2025-08-23pct." }, { "id": "gallup-2025-12-14-us-employees-use-ai-at-work-daily-2025-08-10pct", "family": "ai-assistants", "statement": "10% of U.S. employees said they used AI in their role daily in August 2025, up from 8% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "Daily, August 2025", "publisher_short": null, "geography": "United States", "period": "2025-08", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q3 2025, 5-19 August 2025", "sample_n": 23068, "publisher": "Gallup", "source_title": "AI Use at Work Rises", "source_url": "https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-12-14", "accessed_at": "2026-10-14", "quote": "Frequent use (a few times a week or more) grew from 19% to 23%, while daily use moved less, ticking up from 8% to 10% during the same period.", "locator": "Opening paragraph; methodology paragraph ('23,068 U.S. adults employed full- and part-time conducted by web Aug. 5-19')", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2025-ai-use-at-work-rises.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-daily-2025-08-10pct", "citation_text": "10% of U.S. employees said they used AI in their role daily in August 2025, up from 8% in May 2025, in Gallup's quarterly workforce survey of 23,068 employees (Gallup, 2025). Source: Gallup, \"AI Use at Work Rises\" (https://www.gallup.com/workplace/699689/ai-use-at-work-rises.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2025-12-14-us-employees-use-ai-at-work-daily-2025-08-10pct." }, { "id": "gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-11-46pct", "family": "ai-assistants", "statement": "46% of U.S. employees said they had used AI in their role a few times a year or more in November 2025, up from 45% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 46, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "46%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, November 2025", "publisher_short": null, "geography": "United States", "period": "2025-11", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q4 2025, 30 October to 14 November 2025", "sample_n": 22368, "publisher": "Gallup", "source_title": "Rising AI Adoption Spurs Workforce Changes", "source_url": "https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-04-12", "accessed_at": "2026-10-14", "quote": "For the first time in Gallup’s measurement, half of employed American adults say they use AI in their role at least a few times a year, up from 46% last quarter.", "locator": "Opening paragraph; survey table at the foot of the article (WF Q1 2026, Feb. 4-19, 2026, 23,717, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-04-rising-ai-adoption-spurs-workforce-changes.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-11-46pct", "citation_text": "46% of U.S. employees said they had used AI in their role a few times a year or more in November 2025, up from 45% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026). Source: Gallup, \"Rising AI Adoption Spurs Workforce Changes\" (https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2025-11-46pct." }, { "id": "gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2025-11-26pct", "family": "ai-assistants", "statement": "26% of U.S. employees said they used AI in their role a few times a week or more in November 2025, up from 23% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 26, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "26%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, November 2025", "publisher_short": null, "geography": "United States", "period": "2025-11", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q4 2025, 30 October to 14 November 2025", "sample_n": 22368, "publisher": "Gallup", "source_title": "Global Indicator: Artificial Intelligence", "source_url": "https://www.gallup.com/699797/indicator-artificial-intelligence.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-10-12", "accessed_at": "2026-10-14", "quote": "11/1/25 12 26 46", "locator": "Chart 'What Percentage of Employees Use AI at Work?', Datawrapper dataset https://datawrapper.dwcdn.net/a42MU/11/dataset.csv, row 11/1/25 (columns: Daily AI users, Frequent AI users, Total AI users)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Value from the data behind Gallup's own indicator chart (page last modified 2026-10-12; dataset version 11 runs to May 2026). Wave dates and sample size from Gallup's survey table in 'Rising AI Adoption Spurs Workforce Changes' (April 2026). Raw: raw/ai-assistants/gallup-indicator-artificial-intelligence.html (.txt) and the chart dataset gallup-indicator-datawrapper-a42MU-11-ai-use-at-work.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2025-11-26pct", "citation_text": "26% of U.S. employees said they used AI in their role a few times a week or more in November 2025, up from 23% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026). Source: Gallup, \"Global Indicator: Artificial Intelligence\" (https://www.gallup.com/699797/indicator-artificial-intelligence.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-frequently-2025-11-26pct." }, { "id": "gallup-2026-10-12-us-employees-use-ai-at-work-daily-2025-11-12pct", "family": "ai-assistants", "statement": "12% of U.S. employees said they used AI in their role daily in November 2025, up from 10% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 12, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "12%", "display_label": "", "display_hook": null, "row_label": "Daily, November 2025", "publisher_short": null, "geography": "United States", "period": "2025-11", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q4 2025, 30 October to 14 November 2025", "sample_n": 22368, "publisher": "Gallup", "source_title": "Global Indicator: Artificial Intelligence", "source_url": "https://www.gallup.com/699797/indicator-artificial-intelligence.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-10-12", "accessed_at": "2026-10-14", "quote": "11/1/25 12 26 46", "locator": "Chart 'What Percentage of Employees Use AI at Work?', Datawrapper dataset https://datawrapper.dwcdn.net/a42MU/11/dataset.csv, row 11/1/25 (columns: Daily AI users, Frequent AI users, Total AI users)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Value from the data behind Gallup's own indicator chart (page last modified 2026-10-12; dataset version 11 runs to May 2026). Wave dates and sample size from Gallup's survey table in 'Rising AI Adoption Spurs Workforce Changes' (April 2026). Raw: raw/ai-assistants/gallup-indicator-artificial-intelligence.html (.txt) and the chart dataset gallup-indicator-datawrapper-a42MU-11-ai-use-at-work.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-daily-2025-11-12pct", "citation_text": "12% of U.S. employees said they used AI in their role daily in November 2025, up from 10% in August 2025, in Gallup's quarterly workforce survey of 22,368 employees (Gallup, 2026). Source: Gallup, \"Global Indicator: Artificial Intelligence\" (https://www.gallup.com/699797/indicator-artificial-intelligence.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-10-12-us-employees-use-ai-at-work-daily-2025-11-12pct." }, { "id": "gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-02-50pct", "family": "ai-assistants", "statement": "50% of U.S. employees said they had used AI in their role a few times a year or more in February 2026, up from 46% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 50, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "50%", "display_label": "", "display_hook": null, "row_label": "A few times a year or more, February 2026", "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q1 2026, 4-19 February 2026", "sample_n": 23717, "publisher": "Gallup", "source_title": "Rising AI Adoption Spurs Workforce Changes", "source_url": "https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-04-12", "accessed_at": "2026-10-14", "quote": "For the first time in Gallup’s measurement, half of employed American adults say they use AI in their role at least a few times a year, up from 46% last quarter.", "locator": "Opening paragraph; survey table at the foot of the article (WF Q1 2026, Feb. 4-19, 2026, 23,717, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Cross-check: Gallup's separate American Job Quality Study (26 January to 24 March 2026, 15,482 employees; article of 6 October 2026) found 54% had not used AI in their role and 28% used it at least weekly, consistent with this panel's 50% and 28% (raw: gallup-2026-ai-benefits-at-work-unevenly-distributed.html). Raw: raw/ai-assistants/gallup-2026-04-rising-ai-adoption-spurs-workforce-changes.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-02-50pct", "citation_text": "50% of U.S. employees said they had used AI in their role a few times a year or more in February 2026, up from 46% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026). Source: Gallup, \"Rising AI Adoption Spurs Workforce Changes\" (https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-02-50pct." }, { "id": "gallup-2026-04-12-us-employees-use-ai-at-work-frequently-2026-02-28pct", "family": "ai-assistants", "statement": "28% of U.S. employees said they used AI in their role a few times a week or more in February 2026, up from 26% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 28, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "28%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, February 2026", "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q1 2026, 4-19 February 2026", "sample_n": 23717, "publisher": "Gallup", "source_title": "Rising AI Adoption Spurs Workforce Changes", "source_url": "https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-04-12", "accessed_at": "2026-10-14", "quote": "Frequent AI use is also increasing, with 13% of employees now saying they use AI daily and 28% reporting they use it a few times a week or more.", "locator": "Opening paragraph; survey table at the foot of the article (WF Q1 2026, Feb. 4-19, 2026, 23,717, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-04-rising-ai-adoption-spurs-workforce-changes.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-frequently-2026-02-28pct", "citation_text": "28% of U.S. employees said they used AI in their role a few times a week or more in February 2026, up from 26% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026). Source: Gallup, \"Rising AI Adoption Spurs Workforce Changes\" (https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-frequently-2026-02-28pct." }, { "id": "gallup-2026-04-12-us-employees-use-ai-at-work-daily-2026-02-13pct", "family": "ai-assistants", "statement": "13% of U.S. employees said they used AI in their role daily in February 2026, up from 12% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 13, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": "Daily, February 2026", "publisher_short": null, "geography": "United States", "period": "2026-02", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q1 2026, 4-19 February 2026", "sample_n": 23717, "publisher": "Gallup", "source_title": "Rising AI Adoption Spurs Workforce Changes", "source_url": "https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-04-12", "accessed_at": "2026-10-14", "quote": "Frequent AI use is also increasing, with 13% of employees now saying they use AI daily and 28% reporting they use it a few times a week or more.", "locator": "Opening paragraph; survey table at the foot of the article (WF Q1 2026, Feb. 4-19, 2026, 23,717, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-04-rising-ai-adoption-spurs-workforce-changes.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-daily-2026-02-13pct", "citation_text": "13% of U.S. employees said they used AI in their role daily in February 2026, up from 12% in November 2025, in Gallup's quarterly workforce survey of 23,717 employees (Gallup, 2026). Source: Gallup, \"Rising AI Adoption Spurs Workforce Changes\" (https://www.gallup.com/workplace/704225/rising-adoption-spurs-workforce-changes.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-04-12-us-employees-use-ai-at-work-daily-2026-02-13pct." }, { "id": "gallup-2026-07-20-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-05-52pct", "family": "ai-assistants", "statement": "52% of U.S. employees said they had used AI in their role a few times a year or more in May 2026, up from 50% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 52, "unit": "% of U.S. employees who used AI in their role a few times a year or more (Gallup's 'total AI users')", "display_value": "52%", "display_label": "Gallup workforce survey, May 2026", "display_hook": null, "row_label": "A few times a year or more, May 2026", "publisher_short": null, "geography": "United States", "period": "2026-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2026, 6-20 May 2026", "sample_n": 22573, "publisher": "Gallup", "source_title": "Organizational AI Adoption Jumps Six Points", "source_url": "https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-07-20", "accessed_at": "2026-10-14", "quote": "More than half of U.S. workers (52%) now use AI in their role, with 30% using it frequently (a few times a week or more). Fifteen percent use it daily.", "locator": "Paragraph on individual AI use; survey table at the foot of the article (Q2 2026, May 6-20, 2026, 22,573, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-few-times-a-year-or-more", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-07-organizational-ai-adoption-jumps-six-points.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-05-52pct", "citation_text": "52% of U.S. employees said they had used AI in their role a few times a year or more in May 2026, up from 50% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026). Source: Gallup, \"Organizational AI Adoption Jumps Six Points\" (https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-few-times-a-year-or-more-2026-05-52pct." }, { "id": "gallup-2026-07-20-us-employees-use-ai-at-work-frequently-2026-05-30pct", "family": "ai-assistants", "statement": "30% of U.S. employees said they used AI in their role a few times a week or more in May 2026, up from 28% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 30, "unit": "% of U.S. employees who use AI in their role a few times a week or more (Gallup's 'frequent AI users')", "display_value": "30%", "display_label": "", "display_hook": null, "row_label": "A few times a week or more, May 2026", "publisher_short": null, "geography": "United States", "period": "2026-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2026, 6-20 May 2026", "sample_n": 22573, "publisher": "Gallup", "source_title": "Organizational AI Adoption Jumps Six Points", "source_url": "https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-07-20", "accessed_at": "2026-10-14", "quote": "More than half of U.S. workers (52%) now use AI in their role, with 30% using it frequently (a few times a week or more). Fifteen percent use it daily.", "locator": "Paragraph on individual AI use; survey table at the foot of the article (Q2 2026, May 6-20, 2026, 22,573, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-frequently", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-07-organizational-ai-adoption-jumps-six-points.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-frequently-2026-05-30pct", "citation_text": "30% of U.S. employees said they used AI in their role a few times a week or more in May 2026, up from 28% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026). Source: Gallup, \"Organizational AI Adoption Jumps Six Points\" (https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-frequently-2026-05-30pct." }, { "id": "gallup-2026-07-20-us-employees-use-ai-at-work-daily-2026-05-15pct", "family": "ai-assistants", "statement": "15% of U.S. employees said they used AI in their role daily in May 2026, up from 13% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026).", "short_statement": null, "short_refs": null, "value": 15, "unit": "% of U.S. employees who use AI in their role daily", "display_value": "15%", "display_label": "", "display_hook": null, "row_label": "Daily, May 2026", "publisher_short": null, "geography": "United States", "period": "2026-05", "population": "U.S. adults aged 18 and older employed full or part time by organizations (Gallup Panel), WF Q2 2026, 6-20 May 2026", "sample_n": 22573, "publisher": "Gallup", "source_title": "Organizational AI Adoption Jumps Six Points", "source_url": "https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx", "source_type": "primary", "source_access": "open", "published_at": "2026-07-20", "accessed_at": "2026-10-14", "quote": "More than half of U.S. workers (52%) now use AI in their role, with 30% using it frequently (a few times a week or more). Fifteen percent use it daily.", "locator": "Paragraph on individual AI use; survey table at the foot of the article (Q2 2026, May 6-20, 2026, 22,573, +/-0.9 points)", "derived": false, "formula": null, "headline": false, "series": "gallup-us-employees-use-ai-at-work-daily", "history": [], "notes": "Gallup asks employed adults how often they use AI in their role: any AI, not only chatbots or generative AI, and not a count of any one product. Gallup labels each wave by the month its fieldwork ended. Raw: raw/ai-assistants/gallup-2026-07-organizational-ai-adoption-jumps-six-points.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-daily-2026-05-15pct", "citation_text": "15% of U.S. employees said they used AI in their role daily in May 2026, up from 13% in February 2026, in Gallup's quarterly workforce survey of 22,573 employees (Gallup, 2026). Source: Gallup, \"Organizational AI Adoption Jumps Six Points\" (https://www.gallup.com/workplace/712736/organizational-adoption-jumps-six-points.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-2026-07-20-us-employees-use-ai-at-work-daily-2026-05-15pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2024-18pct", "family": "ai-assistants", "statement": "18% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used a generative AI chatbot or tool weekly in spring 2024, on average, by the Reuters Institute's count (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of people who use any generative AI system weekly (six-country average)", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "Six countries: weekly use of any generative AI, 2024", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2024-04", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 28 March to 30 April 2024, about 2,000 per country (2024 value as re-reported in the 2025 report)", "sample_n": 12000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "Regular use has also grown, nearly doubling from 18% who used generative AI weekly in 2024, to 34% in 2025 (Figure 3).", "locator": "PDF page 16, section 'Use of generative AI', Figure 3 'Proportion who have used generative AI'", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-weekly-use-any-generative-ai", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the report's approximate total (about 12,000). The 2024 survey ran 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); Figure 3 chart data reuters-institute-2025-datawrapper-14R1l.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2024-18pct", "citation_text": "18% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used a generative AI chatbot or tool weekly in spring 2024, on average, by the Reuters Institute's count (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2024-18pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2025-34pct", "family": "ai-assistants", "statement": "34% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used a generative AI chatbot or tool weekly in mid-2025, nearly double the 18% of 2024, on average (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 34, "unit": "% of people who use any generative AI system weekly (six-country average)", "display_value": "34%", "display_label": "Reuters Institute six-country survey, June-July 2025", "display_hook": null, "row_label": "Six countries: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "Regular use has also grown, nearly doubling from 18% who used generative AI weekly in 2024, to 34% in 2025 (Figure 3).", "locator": "PDF page 16, section 'Use of generative AI', Figure 3 'Proportion who have used generative AI'; the same sentence on the web version", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-weekly-use-any-generative-ai", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). The report says weekly use grew about three times faster in relative terms than internet use did in these countries around 2000. 59% of 18-24s used generative AI weekly against 20% of those 55 and over. Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); Figure 3 chart data reuters-institute-2025-datawrapper-14R1l.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2025-34pct", "citation_text": "34% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used a generative AI chatbot or tool weekly in mid-2025, nearly double the 18% of 2024, on average (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-any-generative-ai-2025-34pct." }, { "id": "reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2024-40pct", "family": "ai-assistants", "statement": "40% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) had ever used a generative AI chatbot or tool by spring 2024, on average (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 40, "unit": "% of people who have ever used any generative AI system (six-country average)", "display_value": "40%", "display_label": "", "display_hook": null, "row_label": "Six countries: ever used generative AI, 2024", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2024-04", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 28 March to 30 April 2024, about 2,000 per country (2024 value as re-reported in the 2025 report)", "sample_n": 12000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "In 2024, 40% on average across the six countries said that they had ever used generative AI. In 2025 this rose to 61%.", "locator": "PDF page 16, section 'Use of generative AI', Figure 3", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-ever-used-any-generative-ai", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the report's approximate total (about 12,000). Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); Figure 3 chart data reuters-institute-2025-datawrapper-14R1l.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2024-40pct", "citation_text": "40% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) had ever used a generative AI chatbot or tool by spring 2024, on average (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2024-40pct." }, { "id": "reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2025-61pct", "family": "ai-assistants", "statement": "61% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) had ever used a generative AI chatbot or tool by mid-2025, up from 40% in 2024, on average (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 61, "unit": "% of people who have ever used any generative AI system (six-country average)", "display_value": "61%", "display_label": "", "display_hook": null, "row_label": "Six countries: ever used generative AI, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "In 2024, 40% on average across the six countries said that they had ever used generative AI. In 2025 this rose to 61%.", "locator": "PDF page 16, section 'Use of generative AI', Figure 3", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-ever-used-any-generative-ai", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); Figure 3 chart data reuters-institute-2025-datawrapper-14R1l.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2025-61pct", "citation_text": "61% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) had ever used a generative AI chatbot or tool by mid-2025, up from 40% in 2024, on average (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-ever-used-generative-ai-2025-61pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2024-11pct", "family": "ai-assistants", "statement": "11% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used ChatGPT weekly in spring 2024, on average (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of people who use ChatGPT weekly (six-country average)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "Six countries: weekly use of ChatGPT, 2024", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2024-04", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 28 March to 30 April 2024, about 2,000 per country (2024 value as re-reported in the 2025 report)", "sample_n": 12000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "2024 2025 ChatGPT 11% 22% Google Gemini 4% 11% Meta AI 3% 9% Microsoft Copilot 4% 6%", "locator": "PDF page 18, Figure 5 'Proportion who use each generative AI system weekly' (2024 and 2025 values); web chart data https://datawrapper.dwcdn.net/lr77v/1/dataset.csv", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-weekly-use-chatgpt", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the report's approximate total (about 12,000). Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); chart data reuters-institute-2025-datawrapper-lr77v-weekly-use-by-system.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2024-11pct", "citation_text": "11% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used ChatGPT weekly in spring 2024, on average (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2024-11pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2025-22pct", "family": "ai-assistants", "statement": "22% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used ChatGPT weekly in mid-2025, double the 11% of 2024 and well ahead of any other AI tool (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 22, "unit": "% of people who use ChatGPT weekly (six-country average)", "display_value": "22%", "display_label": "Reuters Institute six-country survey, June-July 2025", "display_hook": null, "row_label": "Six countries: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "ChatGPT is by far the most widely used generative AI system in the six countries surveyed, with 22% on average across six countries saying they used it in the last week.", "locator": "PDF page 17, paragraph before Figure 5; Figure 5 on page 18", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-six-countries-weekly-use-chatgpt", "history": [], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). By age: 47% of 18-24s used ChatGPT in the last week against 9% of those 55 and over (page 21). Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2025-22pct", "citation_text": "22% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used ChatGPT weekly in mid-2025, double the 11% of 2024 and well ahead of any other AI tool (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-chatgpt-2025-22pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-google-gemini-2025-11pct", "family": "ai-assistants", "statement": "11% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Google Gemini weekly in mid-2025, up from 4% in 2024, against 22% for ChatGPT (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of people who use Google Gemini weekly (six-country average)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "Six countries: weekly use of Google Gemini, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "2024 2025 ChatGPT 11% 22% Google Gemini 4% 11% Meta AI 3% 9% Microsoft Copilot 4% 6%", "locator": "PDF page 18, Figure 5 'Proportion who use each generative AI system weekly'; web chart data https://datawrapper.dwcdn.net/lr77v/1/dataset.csv", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 4 } ], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). Second most used system on average; ahead of Meta AI and Copilot in most countries. Other systems in 2025: Grok 2%, DeepSeek 2%, Snapchat My AI 2%, Claude 1%, Perplexity 1%, Mistral 1%. Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); chart data reuters-institute-2025-datawrapper-lr77v-weekly-use-by-system.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-google-gemini-2025-11pct", "citation_text": "11% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Google Gemini weekly in mid-2025, up from 4% in 2024, against 22% for ChatGPT (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-google-gemini-2025-11pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-meta-ai-2025-9pct", "family": "ai-assistants", "statement": "9% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Meta AI weekly in mid-2025, up from 3% in 2024, against 22% for ChatGPT (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of people who use Meta AI weekly (six-country average)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "Six countries: weekly use of Meta AI, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "2024 2025 ChatGPT 11% 22% Google Gemini 4% 11% Meta AI 3% 9% Microsoft Copilot 4% 6%", "locator": "PDF page 18, Figure 5 'Proportion who use each generative AI system weekly'; web chart data https://datawrapper.dwcdn.net/lr77v/1/dataset.csv", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 3 } ], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). Meta AI is reached inside WhatsApp, Instagram and Facebook; 24% weekly use in Argentina against 3-4% in Denmark, France and Japan (Figure 6). Other systems in 2025: Grok 2%, DeepSeek 2%, Snapchat My AI 2%, Claude 1%, Perplexity 1%, Mistral 1%. Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); chart data reuters-institute-2025-datawrapper-lr77v-weekly-use-by-system.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-meta-ai-2025-9pct", "citation_text": "9% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Meta AI weekly in mid-2025, up from 3% in 2024, against 22% for ChatGPT (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-meta-ai-2025-9pct." }, { "id": "reuters-institute-2025-10-07-six-countries-weekly-use-microsoft-copilot-2025-6pct", "family": "ai-assistants", "statement": "6% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Microsoft Copilot weekly in mid-2025, up from 4% in 2024, against 22% for ChatGPT (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 6, "unit": "% of people who use Microsoft Copilot weekly (six-country average)", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": "Six countries: weekly use of Microsoft Copilot, 2025", "publisher_short": null, "geography": "Argentina, Denmark, France, Japan, UK and USA (six-country average)", "period": "2025-06", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 per country", "sample_n": 12565, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "2024 2025 ChatGPT 11% 22% Google Gemini 4% 11% Meta AI 3% 9% Microsoft Copilot 4% 6%", "locator": "PDF page 18, Figure 5 'Proportion who use each generative AI system weekly'; web chart data https://datawrapper.dwcdn.net/lr77v/1/dataset.csv", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 4 } ], "notes": "Average across the six countries' samples, not a population-weighted figure. Non-probability online samples (no conventional margin of error; the Reuters Institute treats differences of 2 points or less as not meaningful). Question AI_branduse: 'How often, if at all, do you typically use each of the following generative AI chatbots or tools for any purpose?'. sample_n is the sum of the age-group bases under the report's Figure 8 (the report gives the total as about 12,000). Little age gap in Copilot use, which the report links to Copilot being embedded in widely used products. Other systems in 2025: Grok 2%, DeepSeek 2%, Snapchat My AI 2%, Claude 1%, Perplexity 1%, Mistral 1%. Raw: raw/ai-assistants/reuters-institute-2025-10-gen-ai-and-news-report-2025.pdf (.txt) and .html (.txt); chart data reuters-institute-2025-datawrapper-lr77v-weekly-use-by-system.csv.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-microsoft-copilot-2025-6pct", "citation_text": "6% of people in six countries (Argentina, Denmark, France, Japan, the UK and the USA) used Microsoft Copilot weekly in mid-2025, up from 4% in 2024, against 22% for ChatGPT (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/sites/default/files/2025-10/Gen_AI_and_News_Report_2025.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-six-countries-weekly-use-microsoft-copilot-2025-6pct." }, { "id": "reuters-institute-2025-10-07-uk-weekly-use-any-generative-ai-2025-28pct", "family": "ai-assistants", "statement": "28% of people in the United Kingdom used a generative AI chatbot or tool weekly in mid-2025, up from 13% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 28, "unit": "% of people who use any generative AI system weekly", "display_value": "28%", "display_label": "", "display_hook": null, "row_label": "UK: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "United Kingdom", "period": "2025-06", "population": "Online sample in United Kingdom (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row UK", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 13 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-uk-weekly-use-any-generative-ai-2025-28pct", "citation_text": "28% of people in the United Kingdom used a generative AI chatbot or tool weekly in mid-2025, up from 13% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-uk-weekly-use-any-generative-ai-2025-28pct." }, { "id": "reuters-institute-2025-10-07-uk-weekly-use-chatgpt-2025-17pct", "family": "ai-assistants", "statement": "17% of people in the United Kingdom used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% of people who use ChatGPT weekly", "display_value": "17%", "display_label": "", "display_hook": null, "row_label": "UK: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "United Kingdom", "period": "2025-06", "population": "Online sample in United Kingdom (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column UK", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in UK (same chart): Gemini 6%, Meta AI 8%, Copilot 6%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-uk-weekly-use-chatgpt-2025-17pct", "citation_text": "17% of people in the United Kingdom used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-uk-weekly-use-chatgpt-2025-17pct." }, { "id": "reuters-institute-2025-10-07-usa-weekly-use-any-generative-ai-2025-36pct", "family": "ai-assistants", "statement": "36% of people in the United States used a generative AI chatbot or tool weekly in mid-2025, up from 31% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 36, "unit": "% of people who use any generative AI system weekly", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": "USA: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "United States", "period": "2025-06", "population": "Online sample in United States (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row USA", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 31 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. The USA grew least: 'the proportion who used generative AI in the last week grew just 5 percentage points, from 31% to 36%'. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-usa-weekly-use-any-generative-ai-2025-36pct", "citation_text": "36% of people in the United States used a generative AI chatbot or tool weekly in mid-2025, up from 31% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-usa-weekly-use-any-generative-ai-2025-36pct." }, { "id": "reuters-institute-2025-10-07-usa-weekly-use-chatgpt-2025-22pct", "family": "ai-assistants", "statement": "22% of people in the United States used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 22, "unit": "% of people who use ChatGPT weekly", "display_value": "22%", "display_label": "", "display_hook": null, "row_label": "USA: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "United States", "period": "2025-06", "population": "Online sample in United States (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column USA", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in USA (same chart): Gemini 15%, Meta AI 11%, Copilot 8%, Grok 4%, DeepSeek 4%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-usa-weekly-use-chatgpt-2025-22pct", "citation_text": "22% of people in the United States used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-usa-weekly-use-chatgpt-2025-22pct." }, { "id": "reuters-institute-2025-10-07-france-weekly-use-any-generative-ai-2025-27pct", "family": "ai-assistants", "statement": "27% of people in France used a generative AI chatbot or tool weekly in mid-2025, up from 16% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 27, "unit": "% of people who use any generative AI system weekly", "display_value": "27%", "display_label": "", "display_hook": null, "row_label": "France: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "France", "period": "2025-06", "population": "Online sample in France (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row France", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 16 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-france-weekly-use-any-generative-ai-2025-27pct", "citation_text": "27% of people in France used a generative AI chatbot or tool weekly in mid-2025, up from 16% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-france-weekly-use-any-generative-ai-2025-27pct." }, { "id": "reuters-institute-2025-10-07-france-weekly-use-chatgpt-2025-18pct", "family": "ai-assistants", "statement": "18% of people in France used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of people who use ChatGPT weekly", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "France: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "France", "period": "2025-06", "population": "Online sample in France (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column France", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in France (same chart): Gemini 8%, Meta AI 4%, Copilot 5%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-france-weekly-use-chatgpt-2025-18pct", "citation_text": "18% of people in France used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-france-weekly-use-chatgpt-2025-18pct." }, { "id": "reuters-institute-2025-10-07-denmark-weekly-use-any-generative-ai-2025-34pct", "family": "ai-assistants", "statement": "34% of people in Denmark used a generative AI chatbot or tool weekly in mid-2025, up from 15% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 34, "unit": "% of people who use any generative AI system weekly", "display_value": "34%", "display_label": "", "display_hook": null, "row_label": "Denmark: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "Denmark", "period": "2025-06", "population": "Online sample in Denmark (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row Denmark", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 15 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-denmark-weekly-use-any-generative-ai-2025-34pct", "citation_text": "34% of people in Denmark used a generative AI chatbot or tool weekly in mid-2025, up from 15% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-denmark-weekly-use-any-generative-ai-2025-34pct." }, { "id": "reuters-institute-2025-10-07-denmark-weekly-use-chatgpt-2025-28pct", "family": "ai-assistants", "statement": "28% of people in Denmark used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 28, "unit": "% of people who use ChatGPT weekly", "display_value": "28%", "display_label": "", "display_hook": null, "row_label": "Denmark: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "Denmark", "period": "2025-06", "population": "Online sample in Denmark (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column Denmark", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in Denmark (same chart): Gemini 7%, Meta AI 3%, Copilot 6%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-denmark-weekly-use-chatgpt-2025-28pct", "citation_text": "28% of people in Denmark used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-denmark-weekly-use-chatgpt-2025-28pct." }, { "id": "reuters-institute-2025-10-07-japan-weekly-use-any-generative-ai-2025-26pct", "family": "ai-assistants", "statement": "26% of people in Japan used a generative AI chatbot or tool weekly in mid-2025, up from 11% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 26, "unit": "% of people who use any generative AI system weekly", "display_value": "26%", "display_label": "", "display_hook": null, "row_label": "Japan: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "Japan", "period": "2025-06", "population": "Online sample in Japan (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row Japan", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 11 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-japan-weekly-use-any-generative-ai-2025-26pct", "citation_text": "26% of people in Japan used a generative AI chatbot or tool weekly in mid-2025, up from 11% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-japan-weekly-use-any-generative-ai-2025-26pct." }, { "id": "reuters-institute-2025-10-07-japan-weekly-use-chatgpt-2025-16pct", "family": "ai-assistants", "statement": "16% of people in Japan used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 16, "unit": "% of people who use ChatGPT weekly", "display_value": "16%", "display_label": "", "display_hook": null, "row_label": "Japan: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "Japan", "period": "2025-06", "population": "Online sample in Japan (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column Japan", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in Japan (same chart): Gemini 13%, Meta AI 4%, Copilot 7%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-japan-weekly-use-chatgpt-2025-16pct", "citation_text": "16% of people in Japan used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-japan-weekly-use-chatgpt-2025-16pct." }, { "id": "reuters-institute-2025-10-07-argentina-weekly-use-any-generative-ai-2025-51pct", "family": "ai-assistants", "statement": "51% of people in Argentina used a generative AI chatbot or tool weekly in mid-2025, up from 21% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 51, "unit": "% of people who use any generative AI system weekly", "display_value": "51%", "display_label": "", "display_hook": null, "row_label": "Argentina: weekly use of any generative AI, 2025", "publisher_short": null, "geography": "Argentina", "period": "2025-06", "population": "Online sample in Argentina (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged 2024 2025 UK 13 28 USA 31 36 France 16 27 Denmark 15 34 Japan 11 26 Argentina 21 51", "locator": "Figure 4 'Proportion who use generative AI weekly' (PDF page 17), chart data https://datawrapper.dwcdn.net/zWEyH/1/dataset.csv, row Argentina", "derived": false, "formula": null, "headline": false, "series": "", "history": [ { "period": "2024-04", "value": 21 } ], "notes": "Country sample about 2,000 (sample_n approximate), non-probability online panel; 2024 fieldwork 28 March to 30 April 2024. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-zWEyH.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-argentina-weekly-use-any-generative-ai-2025-51pct", "citation_text": "51% of people in Argentina used a generative AI chatbot or tool weekly in mid-2025, up from 21% in 2024, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-argentina-weekly-use-any-generative-ai-2025-51pct." }, { "id": "reuters-institute-2025-10-07-argentina-weekly-use-chatgpt-2025-31pct", "family": "ai-assistants", "statement": "31% of people in Argentina used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 31, "unit": "% of people who use ChatGPT weekly", "display_value": "31%", "display_label": "", "display_hook": null, "row_label": "Argentina: weekly use of ChatGPT, 2025", "publisher_short": null, "geography": "Argentina", "period": "2025-06", "population": "Online sample in Argentina (YouGov for the Reuters Institute), fieldwork 5 June to 15 July 2025, about 2,000 respondents", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Generative AI and News Report 2025: How people think about AI's role in journalism and society", "source_url": "https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society", "source_type": "primary", "source_access": "open", "published_at": "2025-10-07", "accessed_at": "2026-10-14", "quote": "country_merged UK USA France Denmark Japan Argentina ChatGPT 17 22 18 28 16 31", "locator": "Figure 6 'Proportion who use each generative AI system weekly' (PDF page 19), chart data https://datawrapper.dwcdn.net/L6wN4/1/dataset.csv, column Argentina", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly use of other systems in Argentina (same chart): Gemini 18%, Meta AI 24%, Copilot 6%. Country sample about 2,000 (sample_n approximate), non-probability online panel. Raw: raw/ai-assistants/reuters-institute-2025-datawrapper-L6wN4.csv and the report PDF/HTML.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-argentina-weekly-use-chatgpt-2025-31pct", "citation_text": "31% of people in Argentina used ChatGPT weekly in mid-2025, the most used AI system there, in the Reuters Institute's survey of about 2,000 people (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Generative AI and News Report 2025: How people think about AI's role in journalism and society\" (https://reutersinstitute.politics.ox.ac.uk/generative-ai-and-news-report-2025-how-people-think-about-ais-role-journalism-and-society). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-10-07-argentina-weekly-use-chatgpt-2025-31pct." }, { "id": "reuters-institute-2024-05-28-usa-chatgpt-daily-use-7pct", "family": "ai-assistants", "statement": "7% of people in the USA used ChatGPT daily in spring 2024, against 2% in France and the UK and 1% in Japan, in the Reuters Institute's six-country survey (Reuters Institute, 2024).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of people who use ChatGPT daily", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States (with France, UK and Japan for comparison)", "period": "2024-04", "population": "Online samples in Argentina, Denmark, France, Japan, the UK and the USA (YouGov for the Reuters Institute), fieldwork 28 March to 30 April 2024, about 2,000 per country", "sample_n": 2000, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "What does the public in six countries think of generative AI in news?", "source_url": "https://reutersinstitute.politics.ox.ac.uk/what-does-public-six-countries-think-generative-ai-news", "source_type": "primary", "source_access": "open", "published_at": "2024-05-28", "accessed_at": "2026-10-14", "quote": "frequent use of ChatGPT is rare, with just 1% using it on a daily basis in Japan, rising to 2% in France and the UK, and 7% in the USA.", "locator": "Executive summary, second paragraph; repeated in the section on use (Figure 2)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Around 50% of the online population in the six countries had heard of ChatGPT; 56% of 18-24s had used it at least once against 16% of those 55 and over. Raw: raw/ai-assistants/reuters-institute-2024-05-28-six-countries-gen-ai-news.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2024-05-28-usa-chatgpt-daily-use-7pct", "citation_text": "7% of people in the USA used ChatGPT daily in spring 2024, against 2% in France and the UK and 1% in Japan, in the Reuters Institute's six-country survey (Reuters Institute, 2024). Source: Reuters Institute for the Study of Journalism, \"What does the public in six countries think of generative AI in news?\" (https://reutersinstitute.politics.ox.ac.uk/what-does-public-six-countries-think-generative-ai-news). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2024-05-28-usa-chatgpt-daily-use-7pct." }, { "id": "reuters-institute-2025-06-17-dnr-weekly-use-ai-chatbots-for-news-7pct", "family": "ai-assistants", "statement": "7% of people across the Digital News Report's 48 markets used AI chatbots for news each week in early 2025, and 15% of under-25s, the first time the Reuters Institute asked (Reuters Institute, 2025).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of people who use AI chatbots for news each week (48-market average)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "48 markets (Digital News Report average)", "period": "2025-01", "population": "Online samples in 48 markets (YouGov for the Reuters Institute Digital News Report 2025), fieldwork early 2025", "sample_n": null, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Overview and key findings of the 2025 Digital News Report", "source_url": "https://reutersinstitute.politics.ox.ac.uk/digital-news-report/2025/dnr-executive-summary", "source_type": "primary", "source_access": "open", "published_at": "2025-06-17", "accessed_at": "2026-10-14", "quote": "The numbers are still relatively small overall (7% use for news each week) but much higher with under-25s (15%).", "locator": "Executive summary, key findings, paragraph on AI chatbots and interfaces; India 18% and UK 3% in the section on AI and news", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-dnr-weekly-use-ai-chatbots-for-news", "history": [], "notes": "News use only, not all chatbot use. Fieldwork month not stated in the summary; DNR fieldwork normally runs late January to early February (period set to 2025-01 on that basis). Total sample not given in the summary text (48 markets). Published 17 June 2025 (date on the Reuters Institute's DNR 2025 landing page). Raw: raw/ai-assistants/reuters-institute-2025-06-dnr-2025-executive-summary.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-06-17-dnr-weekly-use-ai-chatbots-for-news-7pct", "citation_text": "7% of people across the Digital News Report's 48 markets used AI chatbots for news each week in early 2025, and 15% of under-25s, the first time the Reuters Institute asked (Reuters Institute, 2025). Source: Reuters Institute for the Study of Journalism, \"Overview and key findings of the 2025 Digital News Report\" (https://reutersinstitute.politics.ox.ac.uk/digital-news-report/2025/dnr-executive-summary). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2025-06-17-dnr-weekly-use-ai-chatbots-for-news-7pct." }, { "id": "reuters-institute-2026-06-16-dnr-weekly-use-ai-chatbots-for-news-10pct", "family": "ai-assistants", "statement": "10% of people across the Digital News Report's 48 markets used AI chatbots such as ChatGPT, Perplexity and Gemini for news each week in early 2026, up from 7% a year earlier, and 16% of under-35s (Reuters Institute, 2026).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of people who use AI chatbots for news each week (48-market average)", "display_value": "10%", "display_label": "Reuters Institute Digital News Report 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "48 markets (Digital News Report average)", "period": "2026-01", "population": "Online samples in 48 markets (YouGov for the Reuters Institute Digital News Report 2026), fieldwork around late January 2026", "sample_n": 97520, "publisher": "Reuters Institute for the Study of Journalism", "source_title": "Overview and key findings of the 2026 Digital News Report", "source_url": "https://reutersinstitute.politics.ox.ac.uk/digital-news-report/2026/dnr-executive-summary", "source_type": "primary", "source_access": "open", "published_at": "2026-06-16", "accessed_at": "2026-10-14", "quote": "10% of people use AI chatbots for news, up from 7% last year. Usage is predominantly by those most interested in news and is more concentrated among younger audiences (16% of under-35s report using AI chatbots for news).", "locator": "Executive summary, key finding 2 'AI chatbots as a new frontier in intermediated news consumption'; section 'AI chatbots, a new frontier' (UK lowest at 4%; Greece 12%, South Korea 14%; no increase in the USA, UK, France or Germany)", "derived": false, "formula": null, "headline": false, "series": "reuters-institute-dnr-weekly-use-ai-chatbots-for-news", "history": [], "notes": "News use of dedicated standalone chatbots only. sample_n is the total sample across all markets given for another chart in the same summary (97,520, about 2,000 per market). Fieldwork referenced as running at the end of January 2026. Publication dated 16 June 2026 from the Reuters Institute's global launch article of that day. Trust in answers from AI chatbots 20% against 37% for news overall. Raw: raw/ai-assistants/reuters-institute-2026-06-dnr-2026-executive-summary.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2026-06-16-dnr-weekly-use-ai-chatbots-for-news-10pct", "citation_text": "10% of people across the Digital News Report's 48 markets used AI chatbots such as ChatGPT, Perplexity and Gemini for news each week in early 2026, up from 7% a year earlier, and 16% of under-35s (Reuters Institute, 2026). Source: Reuters Institute for the Study of Journalism, \"Overview and key findings of the 2026 Digital News Report\" (https://reutersinstitute.politics.ox.ac.uk/digital-news-report/2026/dnr-executive-summary). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#reuters-institute-2026-06-16-dnr-weekly-use-ai-chatbots-for-news-10pct." }, { "id": "microsoft-wti-2024-05-08-knowledge-workers-use-generative-ai-at-work-75pct", "family": "ai-assistants", "statement": "75% of knowledge workers in 31 countries said they used generative AI at work in early 2024, nearly half of them for less than six months, in Microsoft and LinkedIn's vendor-sponsored Work Trend Index survey of 31,000 people (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 75, "unit": "% of knowledge workers who use generative AI at work (31-market average, Microsoft survey)", "display_value": "75%", "display_label": "Microsoft and LinkedIn Work Trend Index, May 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "31 markets (global average)", "period": "2024-02", "population": "Full-time employed or self-employed knowledge workers in 31 markets, 1,000 per market (plus 2,800 extra in the US), surveyed online by Edelman Data & Intelligence, 15 February to 28 March 2024", "sample_n": 31000, "publisher": "Microsoft and LinkedIn", "source_title": "2024 Work Trend Index Annual Report: AI at Work Is Here. Now Comes the Hard Part", "source_url": "https://www.microsoft.com/en-us/worklab/work-trend-index/ai-at-work-is-here-now-comes-the-hard-part", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-05-08", "accessed_at": "2026-10-14", "quote": "75% of knowledge workers use AI at work today, and 46% of users started using it less than six months ago.", "locator": "Section 'Employees want AI at work', first paragraph; methodology paragraph at the foot of the page", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Vendor-sponsored survey by the maker of Copilot, of knowledge workers only (not all workers), each market weighted equally. The 2023 edition (31,000 workers, 1 February to 14 March 2023, published 9 May 2023) did not measure AI use; it asked attitudes (49% worried AI would replace their jobs, 70% would delegate as much work as possible to AI). The 2025 edition reported regular use instead (45% of employees, 69% of leaders), and the 2026 edition surveyed AI users only. Widely restated without 'knowledge workers' and with the year dropped. Raw: raw/ai-assistants/microsoft-wti-2024-05-08-ai-at-work-is-here.html (.txt); microsoft-wti-2023-05-09-will-ai-fix-work.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2024-05-08-knowledge-workers-use-generative-ai-at-work-75pct", "citation_text": "75% of knowledge workers in 31 countries said they used generative AI at work in early 2024, nearly half of them for less than six months, in Microsoft and LinkedIn's vendor-sponsored Work Trend Index survey of 31,000 people (Microsoft, 2024). Source: Microsoft and LinkedIn, \"2024 Work Trend Index Annual Report: AI at Work Is Here. Now Comes the Hard Part\" (https://www.microsoft.com/en-us/worklab/work-trend-index/ai-at-work-is-here-now-comes-the-hard-part). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2024-05-08-knowledge-workers-use-generative-ai-at-work-75pct." }, { "id": "microsoft-wti-2024-05-08-ai-users-bring-own-ai-tools-78pct", "family": "ai-assistants", "statement": "78% of knowledge workers who used AI at work were bringing their own AI tools rather than company-provided ones in early 2024, rising to 80% at small and medium-sized companies, in Microsoft and LinkedIn's Work Trend Index survey (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 78, "unit": "% of AI-using knowledge workers who bring their own AI tools to work", "display_value": "78%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "31 markets (global average)", "period": "2024-02", "population": "Knowledge workers in 31 markets who use generative AI at work (Work Trend Index survey, 15 February to 28 March 2024)", "sample_n": 31000, "publisher": "Microsoft and LinkedIn", "source_title": "2024 Work Trend Index Annual Report: AI at Work Is Here. Now Comes the Hard Part", "source_url": "https://www.microsoft.com/en-us/worklab/work-trend-index/ai-at-work-is-here-now-comes-the-hard-part", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-05-08", "accessed_at": "2026-10-14", "quote": "78% of AI users are bringing their own AI tools to work (BYOAI)", "locator": "Section 'Employees want AI at work', paragraph on BYOAI", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Base is AI users among the 31,000 surveyed (sample_n is the whole survey). Vendor-sponsored survey. Raw: raw/ai-assistants/microsoft-wti-2024-05-08-ai-at-work-is-here.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2024-05-08-ai-users-bring-own-ai-tools-78pct", "citation_text": "78% of knowledge workers who used AI at work were bringing their own AI tools rather than company-provided ones in early 2024, rising to 80% at small and medium-sized companies, in Microsoft and LinkedIn's Work Trend Index survey (Microsoft, 2024). Source: Microsoft and LinkedIn, \"2024 Work Trend Index Annual Report: AI at Work Is Here. Now Comes the Hard Part\" (https://www.microsoft.com/en-us/worklab/work-trend-index/ai-at-work-is-here-now-comes-the-hard-part). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2024-05-08-ai-users-bring-own-ai-tools-78pct." }, { "id": "microsoft-wti-2025-04-23-employees-use-ai-regularly-45pct-leaders-69pct", "family": "ai-assistants", "statement": "45% of employees and 69% of leaders among knowledge workers in 31 countries said they used generative AI at work at least several times a week in early 2025, in Microsoft's vendor-sponsored Work Trend Index survey of 31,000 workers (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 45, "unit": "% of knowledge-worker employees (non-leaders) who use generative AI at work at least several times a week", "display_value": "45%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "31 markets (global average)", "period": "2025-02", "population": "Full-time employed or self-employed knowledge workers in 31 markets, 1,000 per market (plus 4,500 extra in the US), surveyed online by Edelman Data x Intelligence, 6 February to 24 March 2025", "sample_n": 31000, "publisher": "Microsoft", "source_title": "2025: The Year the Frontier Firm Is Born (2025 Work Trend Index Annual Report)", "source_url": "https://www.microsoft.com/en-us/worklab/work-trend-index/2025-the-year-the-frontier-firm-is-born", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-04-23", "accessed_at": "2026-10-14", "quote": "69% of leaders and 45% of employees use AI regularly", "locator": "Chart on the 'agent boss' mindset (seven indicators), image description; survey question 'How often do you use generative artificial intelligence (AI) for your work? (share of respondents who use AI at least several times a week)'; methodology at the foot of the page", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Different measure from the 2024 edition's 75% (any use at work): here 'regularly' means at least several times a week, split by leaders (mid to upper job levels with decision influence) and employees. The page gives no all-respondent figure. Vendor-sponsored survey. Raw: raw/ai-assistants/microsoft-wti-2025-04-23-frontier-firm.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2025-04-23-employees-use-ai-regularly-45pct-leaders-69pct", "citation_text": "45% of employees and 69% of leaders among knowledge workers in 31 countries said they used generative AI at work at least several times a week in early 2025, in Microsoft's vendor-sponsored Work Trend Index survey of 31,000 workers (Microsoft, 2025). Source: Microsoft, \"2025: The Year the Frontier Firm Is Born (2025 Work Trend Index Annual Report)\" (https://www.microsoft.com/en-us/worklab/work-trend-index/2025-the-year-the-frontier-firm-is-born). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2025-04-23-employees-use-ai-regularly-45pct-leaders-69pct." }, { "id": "microsoft-wti-2026-05-05-survey-of-20000-ai-users-no-usage-share", "family": "ai-assistants", "statement": "**20,000** workers who already use generative AI in 10 countries made up the sample of Microsoft's 2026 Work Trend Index, which screened out non-users and so gives no share of workers using AI (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 20000, "unit": "AI users surveyed (non-users screened out; no usage share published)", "display_value": "20,000 AI users (no usage share)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "10 markets (US, Brazil, Australia, India, Japan, France, Germany, Italy, Netherlands, UK)", "period": "2026-02", "population": "Workers who use generative AI for work at least occasionally in 10 markets, surveyed by Edelman Data x Intelligence, 18 February to 20 April 2026", "sample_n": 20000, "publisher": "Microsoft", "source_title": "2026 Work Trend Index report: Agents, human agency, and opportunity", "source_url": "https://www.microsoft.com/en-us/worklab/work-trend-index/agents-human-agency-and-the-opportunity-for-every-organization", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-05-05", "accessed_at": "2026-10-14", "quote": "Microsoft WTI 2026 Global Survey | 10 markets (US, BR, AU, IN, JP, FR, DE, IT, NL, UK), fielded by Edelman Data x Intelligence, February 18–April 20, 2026 | Analyzed n = 20,000 sample", "locator": "Chart notes under the readiness chart; footnote 1 defines AI users and says respondents who selected 'never' (or 'don't know') were screened out", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Discontinued measure: after the 2024 (75% of knowledge workers use AI) and 2025 (45% of employees use it regularly) editions, the 2026 edition gives only shares of AI users (for example 58% say they produce work they could not a year ago; 19% of AI users are 'Frontier'). Page dated May 5, 2026 (the report PDF file name also carries 050526). Raw: raw/ai-assistants/microsoft-wti-2026-05-agents-human-agency.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2026-05-05-survey-of-20000-ai-users-no-usage-share", "citation_text": "**20,000** workers who already use generative AI in 10 countries made up the sample of Microsoft's 2026 Work Trend Index, which screened out non-users and so gives no share of workers using AI (Microsoft, 2026). Source: Microsoft, \"2026 Work Trend Index report: Agents, human agency, and opportunity\" (https://www.microsoft.com/en-us/worklab/work-trend-index/agents-human-agency-and-the-opportunity-for-every-organization). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-wti-2026-05-05-survey-of-20000-ai-users-no-usage-share." }, { "id": "mailmodo-2026-01-27-restates-microsoft-wti-2024-knowledge-workers-use-ai-as-5pct", "family": "ai-assistants", "statement": "5% of knowledge workers use AI at work is how Mailmodo's 2026 roundup of AI workplace statistics gives Microsoft's 2024 Work Trend Index figure, which is 75%, the first digit lost (Mailmodo, 2026).", "short_statement": null, "short_refs": null, "value": 5, "unit": "% of knowledge workers using AI at work, as restated (Microsoft's figure is 75%)", "display_value": "5% (for 75%)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "31 markets (as restated)", "period": "2024-02", "population": "Knowledge workers in 31 markets (Microsoft Work Trend Index 2024), as restated", "sample_n": null, "publisher": "Mailmodo", "source_title": "Top AI in the Workplace Statistics You Must Know in 2026", "source_url": "https://www.mailmodo.com/guides/ai-workplace-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-01-27", "accessed_at": "2026-10-14", "quote": "5% of knowledge workers use AI at work, and 46% adopted it in the last six months, showing rapid AI integration in workplaces. [Microsoft]", "locator": "List '20 AI in the workplace statistics', item 2", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement. The page source itself reads '5%' (not a rendering fault): the '7' of Microsoft's 75% is missing, while the '46%' that follows is copied correctly. It also drops the year (Feb-Mar 2024) and that the figure is a vendor survey of knowledge workers. Page first published 2025-03-25, modified 2026-01-27 (its title promises 2026). Primary: microsoft-wti-2024-05-08-knowledge-workers-use-generative-ai-at-work-75pct. Raw: raw/ai-assistants/microsoft-wti-restated-by-mailmodo-ai-workplace-statistics.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mailmodo-2026-01-27-restates-microsoft-wti-2024-knowledge-workers-use-ai-as-5pct", "citation_text": "5% of knowledge workers use AI at work is how Mailmodo's 2026 roundup of AI workplace statistics gives Microsoft's 2024 Work Trend Index figure, which is 75%, the first digit lost (Mailmodo, 2026). Source: Mailmodo, \"Top AI in the Workplace Statistics You Must Know in 2026\" (https://www.mailmodo.com/guides/ai-workplace-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mailmodo-2026-01-27-restates-microsoft-wti-2024-knowledge-workers-use-ai-as-5pct." }, { "id": "wisernotify-2026-07-27-restates-pew-us-adults-used-chatgpt-34pct-stale", "family": "ai-assistants", "statement": "34% of US adults have used ChatGPT is the Pew figure Wisernotify's 'How Many People Use ChatGPT? 2026 Statistics' still gave in its July 2026 update, a month after Pew published 44% for February 2026 (Wisernotify, 2026).", "short_statement": null, "short_refs": null, "value": 34, "unit": "% of U.S. adults who have used ChatGPT, as restated (Pew's 2025 figure)", "display_value": "34% (stale; 44% in 2026)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025-02", "population": "U.S. adults (Pew Research Center, February-March 2025 survey), as restated", "sample_n": null, "publisher": "Wisernotify", "source_title": "How Many People Use ChatGPT? 2026 Statistics", "source_url": "https://wisernotify.com/blog/chatgpt-users/", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-27", "accessed_at": "2026-10-14", "quote": "34% of US adults have used ChatGPT, including 58% of adults under 30.", "locator": "Numbered list, item 6 (repeated as item 39 and in the summary table)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement with a stale year: the figures are Pew's February-March 2025 survey (published 25 June 2025). Pew's report of 17 June 2026 gives 44% of U.S. adults and 61% of under-30s for February 2026. The page lists 'Pew Research Center' among its sources without linking the survey. Page first published 2024-06-05, modified 2026-07-27. Primaries: pew-2025-06-25-us-adults-ever-used-chatgpt-34pct and pew-2026-06-17-us-adults-ever-use-chatgpt-44pct. Raw: raw/ai-assistants/pew-restated-by-wisernotify-chatgpt-users.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#wisernotify-2026-07-27-restates-pew-us-adults-used-chatgpt-34pct-stale", "citation_text": "34% of US adults have used ChatGPT is the Pew figure Wisernotify's 'How Many People Use ChatGPT? 2026 Statistics' still gave in its July 2026 update, a month after Pew published 44% for February 2026 (Wisernotify, 2026). Source: Wisernotify, \"How Many People Use ChatGPT? 2026 Statistics\" (https://wisernotify.com/blog/chatgpt-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#wisernotify-2026-07-27-restates-pew-us-adults-used-chatgpt-34pct-stale." }, { "id": "gallup-telescope-2025-01-14-us-adults-knowingly-used-ai-product-past-week-36pct", "family": "ai-assistants", "statement": "36% of U.S. adults said they had used an AI-enabled product in the past seven days in late 2024, although 99% had used at least one product type with AI features, in a Gallup and Telescope study of 3,975 adults (Gallup, 2025).", "short_statement": null, "short_refs": null, "value": 36, "unit": "% of U.S. adults who say they used an AI-enabled product in the past seven days", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-11", "population": "U.S. adults aged 18 and older (Gallup Panel web study), 26 November to 4 December 2024", "sample_n": 3975, "publisher": "Gallup", "source_title": "Americans Use AI in Everyday Products Without Realizing It", "source_url": "https://news.gallup.com/poll/654905/americans-everyday-products-without-realizing.aspx", "source_type": "primary", "source_access": "open", "published_at": "2025-01-14", "accessed_at": "2026-10-14", "quote": "When asked whether they have used some kind of AI-enabled product in the past seven days, 36% of Americans report that they have, while 50% say they have not and 14% say they aren't sure.", "locator": "Third paragraph; survey methods at the foot of the article (3,975 national adults, Nov. 26-Dec. 4, 2024)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Labelled extra (consumer AI use, Gallup with Telescope). The often-quoted 99% is a different measure: use in the past week of at least one of six product types Gallup classes as AI-enabled (virtual assistants, navigation, weather, social media, streaming, online shopping), not use of an AI assistant; the 64% 'don't realize it' follows from the gap. Raw: raw/ai-assistants/gallup-2025-01-14-americans-use-ai-in-everyday-products.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gallup-telescope-2025-01-14-us-adults-knowingly-used-ai-product-past-week-36pct", "citation_text": "36% of U.S. adults said they had used an AI-enabled product in the past seven days in late 2024, although 99% had used at least one product type with AI features, in a Gallup and Telescope study of 3,975 adults (Gallup, 2025). Source: Gallup, \"Americans Use AI in Everyday Products Without Realizing It\" (https://news.gallup.com/poll/654905/americans-everyday-products-without-realizing.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gallup-telescope-2025-01-14-us-adults-knowingly-used-ai-product-past-week-36pct." }, { "id": "pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-2023-33pct", "family": "ai-assistants", "statement": "33% of U.S. adults under 30 had ever used ChatGPT in July 2023, Pew Research Center's first measure of the 'ever used' question (Pew Research Center, 2025).", "short_statement": null, "short_refs": null, "value": 33, "unit": "% of U.S. adults aged 18-29 who have ever used ChatGPT", "display_value": "33%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2023-07", "population": "U.S. adults aged 18 to 29 (Pew American Trends Panel), surveyed 17-23 July 2023", "sample_n": 5057, "publisher": "Pew Research Center", "source_title": "34% of U.S. adults have used ChatGPT, about double the share in 2023", "source_url": "https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/", "source_type": "primary", "source_access": "open", "published_at": "2025-06-25", "accessed_at": "2026-10-14", "quote": "Today, 58% of adults under 30 say they have used it, up from 43% in 2024 and 33% in 2023.", "locator": "Section 'Who has used ChatGPT?', second paragraph; the same 33% appears in the 2026 appendix trend table (row 2023, Ages 18-29)", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-under-30-ever-used-chatgpt", "history": [], "notes": "The July 2023 post itself gave the under-30 figure only among those who had heard of ChatGPT ('about four-in-ten'); 33% of all adults under 30 is Pew's later recalculation. sample_n is the whole July 2023 survey. Raw: raw/ai-assistants/pew-2025-06-25-34pct-used-chatgpt.html (.txt); pew-2026-06-17-appendix-wayback-20260807.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-2023-33pct", "citation_text": "33% of U.S. adults under 30 had ever used ChatGPT in July 2023, Pew Research Center's first measure of the 'ever used' question (Pew Research Center, 2025). Source: Pew Research Center, \"34% of U.S. adults have used ChatGPT, about double the share in 2023\" (https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2025-06-25-us-adults-under-30-ever-used-chatgpt-2023-33pct." }, { "id": "pew-2024-03-26-us-adults-under-30-ever-used-chatgpt-43pct", "family": "ai-assistants", "statement": "43% of U.S. adults under 30 had ever used ChatGPT in February 2024, up 10 points since July 2023, against 6% of those 65 and older (Pew Research Center, 2024).", "short_statement": null, "short_refs": null, "value": 43, "unit": "% of U.S. adults aged 18-29 who have ever used ChatGPT", "display_value": "43%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-02", "population": "U.S. adults aged 18 to 29 (Pew American Trends Panel), surveyed 7-11 February 2024", "sample_n": 10133, "publisher": "Pew Research Center", "source_title": "Americans' use of ChatGPT is ticking up, but few trust its election information", "source_url": "https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/", "source_type": "primary", "source_access": "open", "published_at": "2024-03-26", "accessed_at": "2026-10-14", "quote": "Adults under 30 stand out: 43% of these young adults have used ChatGPT, up 10 percentage points since last summer.", "locator": "Section on who uses ChatGPT, first paragraph; Wayback snapshot https://web.archive.org/web/20250102104508/https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-under-30-ever-used-chatgpt", "history": [], "notes": "sample_n is the whole survey. Raw: raw/ai-assistants/pew-2024-03-26-chatgpt-use-ticking-up.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2024-03-26-us-adults-under-30-ever-used-chatgpt-43pct", "citation_text": "43% of U.S. adults under 30 had ever used ChatGPT in February 2024, up 10 points since July 2023, against 6% of those 65 and older (Pew Research Center, 2024). Source: Pew Research Center, \"Americans' use of ChatGPT is ticking up, but few trust its election information\" (https://www.pewresearch.org/short-reads/2024/03/26/americans-use-of-chatgpt-is-ticking-up-but-few-trust-its-election-information/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2024-03-26-us-adults-under-30-ever-used-chatgpt-43pct." }, { "id": "pew-2026-06-17-us-adults-ever-used-ai-chatbots-2024-33pct", "family": "ai-assistants", "statement": "33% of U.S. adults had ever used an AI chatbot such as ChatGPT, Gemini or Copilot in August 2024, as Pew Research Center reported alongside its 2026 figure of 49% (Pew Research Center, 2026).", "short_statement": null, "short_refs": null, "value": 33, "unit": "% of U.S. adults who have ever used an AI chatbot", "display_value": "33%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-08", "population": "U.S. adults (Pew American Trends Panel), summer 2024 survey (asked of those who had heard at least a little about chatbots)", "sample_n": null, "publisher": "Pew Research Center", "source_title": "Americans and AI 2026: Chatbots, Smart Devices and Views on Impact", "source_url": "https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/", "source_type": "primary", "source_access": "open", "published_at": "2026-06-17", "accessed_at": "2026-10-14", "quote": "| Use chatbots | Do not use chatbots | 2024* | 33 | 66 | 2026 | 49 | 51 |", "locator": "First chart 'About half of U.S. adults now use AI chatbots, up from a third in 2024', data table row 2024* (footnote gives the 2024 wording); the report text compares 2026 with August 2024 for awareness", "derived": false, "formula": null, "headline": false, "series": "pew-us-adults-ever-use-ai-chatbots", "history": [], "notes": "2024 wording: 'Have you ever used an artificial intelligence (AI) chatbot like ChatGPT, Gemini, or Copilot?', asked of those who had heard at least a little about chatbots; the 2026 question went to everyone, so Pew marks the comparison with an asterisk. The 2024 survey's own sample size is not given on this page (sample_n left empty). Raw: raw/ai-assistants/pew-2026-06-17-americans-and-ai-2026.html (.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-used-ai-chatbots-2024-33pct", "citation_text": "33% of U.S. adults had ever used an AI chatbot such as ChatGPT, Gemini or Copilot in August 2024, as Pew Research Center reported alongside its 2026 figure of 49% (Pew Research Center, 2026). Source: Pew Research Center, \"Americans and AI 2026: Chatbots, Smart Devices and Views on Impact\" (https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pew-2026-06-17-us-adults-ever-used-ai-chatbots-2024-33pct." }, { "id": "microsoft-2026-09-21-ai-diffusion-world-working-age-population-using-generative-ai-18-8pct-june-2026", "family": "ai-assistants", "statement": "18.8% of the world's working-age population (ages 15 to 64) used a generative AI product in June 2026, up from 17.8% in the first quarter and 16.3% in the second half of 2025, by Microsoft's telemetry-based estimate (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 18.8, "unit": "% of people aged 15 to 64 worldwide who used any generative AI product in the period (Microsoft estimate)", "display_value": "18.8%", "display_label": "Microsoft AI Economy Institute, June 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "World population aged 15 to 64", "sample_n": null, "publisher": "Microsoft (AI Economy Institute)", "source_title": "Global AI Diffusion Q2 2026 Trends and Insights (September 2026)", "source_url": "https://www.microsoft.com/en-us/research/wp-content/uploads/2026/09/Microsoft-AI-Diffusion-Report-2026-Q2.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-21", "accessed_at": "2026-10-14", "quote": "In June, AI usage was 18.8% of the working-age population worldwide, an increase of about 1% from the first quarter of this year.", "locator": "Executive Summary, first paragraph (PDF page 2); regional table on PDF page 5: 'World 16.3% 17.8% 18.8% +1.0' (H2 2025, Q1 2026, Q2 2026, change)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Any generative AI product, not one assistant, so it answers 'how many people use AI' rather than 'how many use ChatGPT'. Method (page 2): 'the share of people worldwide between ages of 15 and 64 who have used a generative AI product during the reported period', derived from aggregated, anonymized Microsoft telemetry adjusted for operating system and device market share, internet penetration and population; a vendor estimate, not a survey. Global North 28.8%, Global South 16.2% in Q2 2026. Microsoft says its next report will widen the measure to newer tools, so later figures may not be comparable. Published with the Microsoft On the Issues post 'The continued state of global AI diffusion in 2026' (21 September 2026). Raw: microsoft-2026-09-21-global-ai-diffusion-q2-2026-report.pdf/.txt, microsoft-2026-09-21-on-the-issues-continued-state-of-global-ai-diffusion.html/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-09-21-ai-diffusion-world-working-age-population-using-generative-ai-18-8pct-june-2026", "citation_text": "18.8% of the world's working-age population (ages 15 to 64) used a generative AI product in June 2026, up from 17.8% in the first quarter and 16.3% in the second half of 2025, by Microsoft's telemetry-based estimate (Microsoft, 2026). Source: Microsoft (AI Economy Institute), \"Global AI Diffusion Q2 2026 Trends and Insights (September 2026)\" (https://www.microsoft.com/en-us/research/wp-content/uploads/2026/09/Microsoft-AI-Diffusion-Report-2026-Q2.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-09-21-ai-diffusion-world-working-age-population-using-generative-ai-18-8pct-june-2026." }, { "id": "microsoft-2026-09-21-ai-diffusion-united-states-working-age-population-using-generative-ai-33pct-june-2026", "family": "ai-assistants", "statement": "33.0% of working-age people in the United States used a generative AI product in June 2026, up from 31.3% in the first quarter, placing the US 21st among economies by Microsoft's telemetry-based estimate (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 33, "unit": "% of people aged 15 to 64 in the United States who used any generative AI product in the period (Microsoft estimate)", "display_value": "33.0%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-Q2", "population": "US population aged 15 to 64", "sample_n": null, "publisher": "Microsoft (AI Economy Institute)", "source_title": "Global AI Diffusion Q2 2026 Trends and Insights (September 2026)", "source_url": "https://www.microsoft.com/en-us/research/wp-content/uploads/2026/09/Microsoft-AI-Diffusion-Report-2026-Q2.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-21", "accessed_at": "2026-10-14", "quote": "United States 31.3% 33.0% 1.7", "locator": "Table of economies (columns: Economy, Q1 2026, Q2 2026, Q2 Change), PDF page 13, row United States", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same table: United Arab Emirates 73.3%, Singapore 64.3%, Ireland 49.9%, France 49.6%, United Kingdom 43.7%, Germany 32.3% in Q2 2026. Rank 21 counted from the table order on 14 October 2026. A share of people using any generative AI product, from Microsoft telemetry; Pew's survey measure (49% of US adults ever use AI chatbots, February 2026) asks a different question. Raw: microsoft-2026-09-21-global-ai-diffusion-q2-2026-report.pdf/.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-09-21-ai-diffusion-united-states-working-age-population-using-generative-ai-33pct-june-2026", "citation_text": "33.0% of working-age people in the United States used a generative AI product in June 2026, up from 31.3% in the first quarter, placing the US 21st among economies by Microsoft's telemetry-based estimate (Microsoft, 2026). Source: Microsoft (AI Economy Institute), \"Global AI Diffusion Q2 2026 Trends and Insights (September 2026)\" (https://www.microsoft.com/en-us/research/wp-content/uploads/2026/09/Microsoft-AI-Diffusion-Report-2026-Q2.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-09-21-ai-diffusion-united-states-working-age-population-using-generative-ai-33pct-june-2026." }, { "id": "statcounter-about-sample-3-billion-pageviews-1-million-websites", "family": "browsers-and-desktop-os", "statement": "3 billion page views per month from more than 1 million websites is the sample StatCounter says its Global Stats, including its browser and operating system shares, are based on (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 3000000000, "unit": "page views per month in StatCounter's sample", "display_value": "3 billion page views a month", "display_label": "StatCounter Global Stats sample (About page, read 2026)", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Page views on websites that carry StatCounter's tracking code", "sample_n": 3000000000, "publisher": "StatCounter", "source_title": "About | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/about", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Stats are based on aggregate data collected by Statcounter on a sample exceeding 3 billion pageviews per month collected from across the Statcounter network of more than 1 million websites.", "locator": "About page, data sample paragraph (raw/browsers-and-desktop-os/statcounter-about.txt line 29)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Id reused from windows-11-adoption-statistics. The About page is undated (published_at = read date). The same paragraph says stats are subject to revision for 45 days from publication. The FAQ dates its last sample breakdown to July 2022 (5.3 billion page views).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-about-sample-3-billion-pageviews-1-million-websites", "citation_text": "3 billion page views per month from more than 1 million websites is the sample StatCounter says its Global Stats, including its browser and operating system shares, are based on (StatCounter, 2026). Source: StatCounter, \"About | Statcounter Global Stats\" (https://gs.statcounter.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-about-sample-3-billion-pageviews-1-million-websites." }, { "id": "statcounter-faq-page-views-not-unique-visitors", "family": "browsers-and-desktop-os", "statement": "Page views, not unique visitors or devices, are what StatCounter counts, so a browser that loads 500 pages weighs 500 times one that loads a single page (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "methodology statement", "display_value": "page views, not people", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "StatCounter Global Stats (all statistics)", "sample_n": null, "publisher": "StatCounter", "source_title": "FAQ | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/faq", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "We measure internet usage trends. To accurately measure usage, we have to base our stats on page views (and not unique visitors).", "locator": "FAQ answer to 'Why do you base your stats on page views rather than unique visitors?' (raw/browsers-and-desktop-os/statcounter-faq.txt line 293)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Id reused from windows-11-adoption-statistics. The FAQ's own example: one page in Browser A and 500 in Browser B gives A under 1% and B over 99%. This is why a StatCounter share multiplied by the number of internet users (the method behind the 3.45 to 3.83 billion Chrome 'users' in roundups) is not a user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-faq-page-views-not-unique-visitors", "citation_text": "Page views, not unique visitors or devices, are what StatCounter counts, so a browser that loads 500 pages weighs 500 times one that loads a single page (StatCounter, 2026). Source: StatCounter, \"FAQ | Statcounter Global Stats\" (https://gs.statcounter.com/faq). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-faq-page-views-not-unique-visitors." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-chrome-66-36pct", "family": "browsers-and-desktop-os", "statement": "66.4% of web page views worldwide across all platforms came from Chrome in September 2026, ahead of Safari at 18.3% and Edge at 6.0% (StatCounter, 2026).", "short_statement": "Chrome accounted for **66.4%** of web page views worldwide in September 2026, across desktops, phones and tablets (StatCounter, 2026).", "short_refs": null, "value": 66.36, "unit": "% of page views, all platforms", "display_value": "66.4%", "display_label": "StatCounter, all platforms worldwide, September 2026", "display_hook": null, "row_label": "Chrome, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Chrome (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": true, "series": "statcounter-browser-share-all-platforms-worldwide-chrome", "history": [], "notes": "CSV export gives 66.45 for the same month (the export and the HTML table differ by about 0.1 point). Chrome's all-platform share has been between 62% and 73% every month since 2019. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-chrome-66-36pct", "citation_text": "66.4% of web page views worldwide across all platforms came from Chrome in September 2026, ahead of Safari at 18.3% and Edge at 6.0% (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-chrome-66-36pct." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-safari-18-27pct", "family": "browsers-and-desktop-os", "statement": "18.3% of web page views worldwide across all platforms came from Safari in September 2026, the second-largest share after Chrome (StatCounter, 2026).", "short_statement": "Safari was the second most used browser worldwide in September 2026, with **18.3%** of web page views.", "short_refs": null, "value": 18.27, "unit": "% of page views, all platforms", "display_value": "18.3%", "display_label": "StatCounter, all platforms worldwide, September 2026", "display_hook": null, "row_label": "Safari, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Safari (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-safari", "history": [], "notes": "CSV export gives 18.2. Safari counts Apple's browser on iPhone, iPad and Mac together. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-safari-18-27pct", "citation_text": "18.3% of web page views worldwide across all platforms came from Safari in September 2026, the second-largest share after Chrome (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-safari-18-27pct." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-edge-6-04pct", "family": "browsers-and-desktop-os", "statement": "6.0% of web page views worldwide across all platforms came from Microsoft Edge in September 2026, third after Chrome and Safari (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 6.04, "unit": "% of page views, all platforms", "display_value": "6.0%", "display_label": "StatCounter, all platforms worldwide, September 2026", "display_hook": null, "row_label": "Edge, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Edge (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-edge", "history": [], "notes": "CSV export gives 6.02. Edge is far stronger on desktop (14.6%) than on phones (0.4%). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-edge-6-04pct", "citation_text": "6.0% of web page views worldwide across all platforms came from Microsoft Edge in September 2026, third after Chrome and Safari (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-edge-6-04pct." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-firefox-2-8pct", "family": "browsers-and-desktop-os", "statement": "2.8% of web page views worldwide across all platforms came from Firefox in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.8, "unit": "% of page views, all platforms", "display_value": "2.8%", "display_label": "", "display_hook": null, "row_label": "Firefox, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Firefox (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-firefox", "history": [], "notes": "CSV export gives 2.79. Firefox had 19.9% of all-platform page views in September 2012. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-firefox-2-8pct", "citation_text": "2.8% of web page views worldwide across all platforms came from Firefox in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-firefox-2-8pct." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-samsung-internet-2-31pct", "family": "browsers-and-desktop-os", "statement": "2.3% of web page views worldwide across all platforms came from Samsung Internet in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.31, "unit": "% of page views, all platforms", "display_value": "2.3%", "display_label": "", "display_hook": null, "row_label": "Samsung Internet, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Samsung Internet (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-samsung-internet", "history": [], "notes": "CSV export gives 2.31. Samsung Internet is the default browser on Samsung Android phones. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-samsung-internet-2-31pct", "citation_text": "2.3% of web page views worldwide across all platforms came from Samsung Internet in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-samsung-internet-2-31pct." }, { "id": "statcounter-2026-09-browser-all-platforms-worldwide-opera-1-77pct", "family": "browsers-and-desktop-os", "statement": "1.8% of web page views worldwide across all platforms came from Opera in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 1.77, "unit": "% of page views, all platforms", "display_value": "1.8%", "display_label": "", "display_hook": null, "row_label": "Opera, all platforms", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 66.36 % Safari 18.27 % Edge 6.04 % Firefox 2.8 % Samsung Internet 2.31 % Opera 1.77 %", "locator": "Table under the chart, 'Browser Market Share Worldwide - September 2026', row Opera (raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-opera", "history": [], "notes": "CSV export gives 1.77. StatCounter's Opera row combines Opera's browsers (Opera, Opera GX, Opera Mini and Opera for Android are not separated). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-opera-1-77pct", "citation_text": "1.8% of web page views worldwide across all platforms came from Opera in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-worldwide-opera-1-77pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-chrome-65-09pct", "family": "browsers-and-desktop-os", "statement": "65.1% of desktop web page views worldwide came from Chrome in September 2026, against 14.6% from Microsoft Edge (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 65.09, "unit": "% of desktop page views", "display_value": "65.1%", "display_label": "StatCounter, desktop worldwide, September 2026", "display_hook": null, "row_label": "Chrome, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Chrome (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-chrome", "history": [], "notes": "CSV export gives 65.14. The desktop series swung between 65% and 78% from mid-2025 (78.1% in October 2025, 73.2% in August 2026), a volatility the page should mention when quoting a single month. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-chrome-65-09pct", "citation_text": "65.1% of desktop web page views worldwide came from Chrome in September 2026, against 14.6% from Microsoft Edge (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-chrome-65-09pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-edge-14-64pct", "family": "browsers-and-desktop-os", "statement": "14.6% of desktop web page views worldwide came from Microsoft Edge in September 2026, the second-largest desktop share after Chrome (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 14.64, "unit": "% of desktop page views", "display_value": "14.6%", "display_label": "StatCounter, desktop worldwide, September 2026", "display_hook": null, "row_label": "Edge, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Edge (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-edge", "history": [], "notes": "CSV export gives 14.64. Edge ships as the default browser on Windows; it passed Firefox on desktop in January 2021 and Safari in February 2022 in StatCounter's current data. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-edge-14-64pct", "citation_text": "14.6% of desktop web page views worldwide came from Microsoft Edge in September 2026, the second-largest desktop share after Chrome (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-edge-14-64pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-safari-8-06pct", "family": "browsers-and-desktop-os", "statement": "8.1% of desktop web page views worldwide came from Safari in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 8.06, "unit": "% of desktop page views", "display_value": "8.1%", "display_label": "", "display_hook": null, "row_label": "Safari, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Safari (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-safari", "history": [], "notes": "CSV export gives 8.06. Desktop Safari runs only on Macs. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-safari-8-06pct", "citation_text": "8.1% of desktop web page views worldwide came from Safari in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-safari-8-06pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-firefox-6-11pct", "family": "browsers-and-desktop-os", "statement": "6.1% of desktop web page views worldwide came from Firefox in September 2026, down from 23.2% in September 2012 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 6.11, "unit": "% of desktop page views", "display_value": "6.1%", "display_label": "StatCounter, desktop worldwide, September 2026", "display_hook": null, "row_label": "Firefox, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-firefox", "history": [], "notes": "CSV export gives 6.09; September 2012 = 23.21 in the CSV export. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-firefox-6-11pct", "citation_text": "6.1% of desktop web page views worldwide came from Firefox in September 2026, down from 23.2% in September 2012 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-firefox-6-11pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-opera-2-38pct", "family": "browsers-and-desktop-os", "statement": "2.4% of desktop web page views worldwide came from Opera in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.38, "unit": "% of desktop page views", "display_value": "2.4%", "display_label": "", "display_hook": null, "row_label": "Opera, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Opera (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-opera", "history": [], "notes": "CSV export gives 2.38. Includes Opera GX. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-opera-2-38pct", "citation_text": "2.4% of desktop web page views worldwide came from Opera in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-opera-2-38pct." }, { "id": "statcounter-2026-09-browser-desktop-worldwide-brave-1-12pct", "family": "browsers-and-desktop-os", "statement": "1.1% of desktop web page views worldwide came from Brave in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 1.12, "unit": "% of desktop page views", "display_value": "1.1%", "display_label": "StatCounter, desktop worldwide, September 2026", "display_hook": null, "row_label": "Brave, desktop", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 65.09 % Edge 14.64 % Safari 8.06 % Firefox 6.11 % Opera 2.38 % Brave 1.12 %", "locator": "Table under the chart, 'Desktop Browser Market Share Worldwide - September 2026', row Brave (raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-brave", "history": [], "notes": "CSV export gives 1.11. StatCounter has listed Brave separately on desktop since March 2025 (0.89% that month); Brave previously identified itself as Chrome, so earlier months count it under Chrome. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-brave-1-12pct", "citation_text": "1.1% of desktop web page views worldwide came from Brave in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-worldwide-brave-1-12pct." }, { "id": "statcounter-2026-09-browser-mobile-worldwide-chrome-67-64pct", "family": "browsers-and-desktop-os", "statement": "67.6% of mobile web page views worldwide came from Chrome in September 2026, against 24.7% from Safari (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 67.64, "unit": "% of mobile page views", "display_value": "67.6%", "display_label": "StatCounter, mobile worldwide, September 2026", "display_hook": null, "row_label": "Chrome, mobile", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/mobile/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 67.64 % Safari 24.71 % Samsung Internet 3.5 % Opera 1.38 % UC Browser 0.78 % Firefox 0.69 %", "locator": "Table under the chart, 'Mobile Browser Market Share Worldwide - September 2026', row Chrome (raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-mobile-worldwide-chrome", "history": [], "notes": "CSV export gives 67.77. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-chrome-67-64pct", "citation_text": "67.6% of mobile web page views worldwide came from Chrome in September 2026, against 24.7% from Safari (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/mobile/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-chrome-67-64pct." }, { "id": "statcounter-2026-09-browser-mobile-worldwide-safari-24-71pct", "family": "browsers-and-desktop-os", "statement": "24.7% of mobile web page views worldwide came from Safari in September 2026, second after Chrome (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 24.71, "unit": "% of mobile page views", "display_value": "24.7%", "display_label": "", "display_hook": null, "row_label": "Safari, mobile", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/mobile/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 67.64 % Safari 24.71 % Samsung Internet 3.5 % Opera 1.38 % UC Browser 0.78 % Firefox 0.69 %", "locator": "Table under the chart, 'Mobile Browser Market Share Worldwide - September 2026', row Safari (raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-mobile-worldwide-safari", "history": [], "notes": "CSV export gives 24.59. iPhone browsers all use Apple's WebKit engine, but StatCounter counts Chrome on iPhone as Chrome. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-safari-24-71pct", "citation_text": "24.7% of mobile web page views worldwide came from Safari in September 2026, second after Chrome (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/mobile/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-safari-24-71pct." }, { "id": "statcounter-2026-09-browser-mobile-worldwide-samsung-internet-3-5pct", "family": "browsers-and-desktop-os", "statement": "3.5% of mobile web page views worldwide came from Samsung Internet in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 3.5, "unit": "% of mobile page views", "display_value": "3.5%", "display_label": "", "display_hook": null, "row_label": "Samsung Internet, mobile", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/mobile/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 67.64 % Safari 24.71 % Samsung Internet 3.5 % Opera 1.38 % UC Browser 0.78 % Firefox 0.69 %", "locator": "Table under the chart, 'Mobile Browser Market Share Worldwide - September 2026', row Samsung Internet (raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-mobile-worldwide-samsung-internet", "history": [], "notes": "CSV export gives 3.49. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-samsung-internet-3-5pct", "citation_text": "3.5% of mobile web page views worldwide came from Samsung Internet in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/mobile/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-samsung-internet-3-5pct." }, { "id": "statcounter-2026-09-browser-mobile-worldwide-firefox-0-69pct", "family": "browsers-and-desktop-os", "statement": "0.7% of mobile web page views worldwide came from Firefox in September 2026, against 6.1% of desktop page views (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 0.69, "unit": "% of mobile page views", "display_value": "0.7%", "display_label": "", "display_hook": null, "row_label": "Firefox, mobile", "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/mobile/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 67.64 % Safari 24.71 % Samsung Internet 3.5 % Opera 1.38 % UC Browser 0.78 % Firefox 0.69 %", "locator": "Table under the chart, 'Mobile Browser Market Share Worldwide - September 2026', row Firefox (raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-mobile-worldwide-firefox", "history": [], "notes": "CSV export gives 0.68. Firefox is a desktop browser in StatCounter's data: its phone share has been under 1% in every September since 2012. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-firefox-0-69pct", "citation_text": "0.7% of mobile web page views worldwide came from Firefox in September 2026, against 6.1% of desktop page views (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/mobile/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-mobile-worldwide-firefox-0-69pct." }, { "id": "statcounter-browser-share-all-platforms-worldwide-chrome-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Chrome's share of web page views worldwide across all platforms rose from 30.3% in September 2012 to 66.4% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 36.08, "unit": "percentage-point change in share of page views across all platforms", "display_value": "30.3% to 66.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\" ... 2012-09,30.28 ... Chrome 66.36 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Chrome; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-chrome", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-chrome.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 66.45). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-chrome-2012-09-to-2026-09", "citation_text": "Chrome's share of web page views worldwide across all platforms rose from 30.3% in September 2012 to 66.4% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-chrome-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-safari-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Safari's share of web page views worldwide across all platforms rose from 9.5% in September 2012 to 18.3% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 8.73, "unit": "percentage-point change in share of page views across all platforms", "display_value": "9.5% to 18.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\" ... 2012-09,30.28,9.54 ... Safari 18.27 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Safari; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-safari", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-safari.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 18.2). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-safari-2012-09-to-2026-09", "citation_text": "Safari's share of web page views worldwide across all platforms rose from 9.5% in September 2012 to 18.3% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-safari-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-edge-2015-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Microsoft Edge's share of web page views worldwide across all platforms rose from 0.60% in September 2015 to 6.0% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 5.44, "unit": "percentage-point change in share of page views across all platforms", "display_value": "0.60% to 6.0%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"IE\",\"Firefox\",\"Opera\",\"UC Browser\",\"Android\",\"Samsung Internet\",\"Edge\",\"Edge Legacy\" ... 2015-09,45.83,12.1,9.62,9.83,6.28,6.59,6.03,0,0,0.6 ... Edge 6.04 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2015-09, column(s) Edge + Edge Legacy; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2015 (CSV export, columns summed)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-edge", "history": [], "notes": "Series record: every September from 2015 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-edge.csv. Edge = StatCounter's 'Edge' plus 'Edge Legacy' rows (the original EdgeHTML Edge of 2015 to 2020 and the Chromium-based Edge from 2020), summed by us. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 6.03). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-edge-2015-09-to-2026-09", "citation_text": "Microsoft Edge's share of web page views worldwide across all platforms rose from 0.60% in September 2015 to 6.0% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-edge-2015-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-firefox-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Firefox's share of web page views worldwide across all platforms fell from 19.9% in September 2012 to 2.8% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -17.05, "unit": "percentage-point change in share of page views across all platforms", "display_value": "19.9% to 2.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"IE\",\"Firefox\" ... 2012-09,30.28,9.54,28.89,19.85 ... Firefox 2.8 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Firefox; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-firefox", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-firefox.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 2.79). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-firefox-2012-09-to-2026-09", "citation_text": "Firefox's share of web page views worldwide across all platforms fell from 19.9% in September 2012 to 2.8% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-firefox-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-ie-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Internet Explorer's share of web page views worldwide across all platforms fell from 28.9% in September 2012 to 0.01% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -28.88, "unit": "percentage-point change in share of page views across all platforms", "display_value": "28.9% to 0.01%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"IE\" ... 2012-09,30.28,9.54,28.89 ... 2026-09,66.45,18.2,0.01", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) IE; September 2026 from the same CSV export, row 2026-09", "derived": true, "formula": "share September 2026 (CSV export) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-ie", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-ie.csv. Microsoft retired the Internet Explorer 11 desktop application on 15 June 2022 for most versions of Windows 10. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is from the same CSV export. StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-ie-2012-09-to-2026-09", "citation_text": "Internet Explorer's share of web page views worldwide across all platforms fell from 28.9% in September 2012 to 0.01% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-ie-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-samsung-internet-2016-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Samsung Internet's share of web page views worldwide across all platforms fell from 3.1% in September 2016 to 2.3% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -0.77, "unit": "percentage-point change in share of page views across all platforms", "display_value": "3.1% to 2.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"IE\",\"Firefox\",\"Opera\",\"UC Browser\",\"Android\",\"Samsung Internet\" ... 2016-09,49.93,13.34,5.42,7.57,5.35,7.8,3.56,3.08 ... Samsung Internet 2.31 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2016-09, column(s) Samsung Internet; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2016 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-samsung-internet", "history": [], "notes": "Series record: every September from 2016 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-samsung-internet.csv. StatCounter lists Samsung Internet from 2016 (earlier Samsung phones' browsers were counted as 'Android'). Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 2.31). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-samsung-internet-2016-09-to-2026-09", "citation_text": "Samsung Internet's share of web page views worldwide across all platforms fell from 3.1% in September 2016 to 2.3% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-samsung-internet-2016-09-to-2026-09." }, { "id": "statcounter-browser-share-all-platforms-worldwide-opera-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Opera's share of web page views worldwide across all platforms fell from 3.7% in September 2012 to 1.8% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -1.9, "unit": "percentage-point change in share of page views across all platforms", "display_value": "3.7% to 1.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms (desktop, mobile, tablet, console)", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"IE\",\"Firefox\",\"Opera\" ... 2012-09,30.28,9.54,28.89,19.85,3.67 ... Opera 1.77 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-all-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Opera; September 2026 from the HTML table on the all platforms page, raw/browsers-and-desktop-os/statcounter-browser-all-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-all-platforms-worldwide-opera", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-all-platforms-worldwide-opera.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 1.77). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-opera-2012-09-to-2026-09", "citation_text": "Opera's share of web page views worldwide across all platforms fell from 3.7% in September 2012 to 1.8% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop%20%26%20Mobile%20%26%20Tablet%20%26%20Console&device_hidden=desktop%2Bmobile%2Btablet%2Bconsole&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-all-platforms-worldwide-opera-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-chrome-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Chrome's share of desktop web page views worldwide rose from 35.4% in September 2012 to 65.1% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 29.74, "unit": "percentage-point change in share of desktop page views", "display_value": "35.4% to 65.1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\" ... 2012-09,35.35 ... Chrome 65.09 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Chrome; September 2026 from the HTML table on the desktop page, raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-chrome", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-chrome.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 65.14). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-chrome-2012-09-to-2026-09", "citation_text": "Chrome's share of desktop web page views worldwide rose from 35.4% in September 2012 to 65.1% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-chrome-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-edge-2015-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Microsoft Edge's share of desktop web page views worldwide rose from 1.1% in September 2015 to 14.6% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 13.58, "unit": "percentage-point change in share of desktop page views", "display_value": "1.1% to 14.6%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\",\"Safari\",\"Opera\",\"Edge\",\"Edge Legacy\" ... 2015-09,56.51,17.11,17.34,4.27,1.84,0,1.06 ... Edge 14.64 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2015-09, column(s) Edge + Edge Legacy; September 2026 from the HTML table on the desktop page, raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2015 (CSV export, columns summed)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-edge", "history": [], "notes": "Series record: every September from 2015 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-edge.csv. Edge = 'Edge' plus 'Edge Legacy' rows, summed by us; Edge Legacy was the 2015 to 2020 EdgeHTML browser. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 14.65). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-edge-2015-09-to-2026-09", "citation_text": "Microsoft Edge's share of desktop web page views worldwide rose from 1.1% in September 2015 to 14.6% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-edge-2015-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-safari-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Safari's share of desktop web page views worldwide rose from 5.1% in September 2012 to 8.1% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.97, "unit": "percentage-point change in share of desktop page views", "display_value": "5.1% to 8.1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\",\"Safari\" ... 2012-09,35.35,33.9,23.21,5.09 ... Safari 8.06 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Safari; September 2026 from the HTML table on the desktop page, raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-safari", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-safari.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 8.06). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-safari-2012-09-to-2026-09", "citation_text": "Safari's share of desktop web page views worldwide rose from 5.1% in September 2012 to 8.1% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-safari-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-firefox-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Firefox's share of desktop web page views worldwide fell from 23.2% in September 2012 to 6.1% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -17.1, "unit": "percentage-point change in share of desktop page views", "display_value": "23.2% to 6.1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\" ... 2012-09,35.35,33.9,23.21 ... Firefox 6.11 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Firefox; September 2026 from the HTML table on the desktop page, raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-firefox", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-firefox.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 6.09). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-firefox-2012-09-to-2026-09", "citation_text": "Firefox's share of desktop web page views worldwide fell from 23.2% in September 2012 to 6.1% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-firefox-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-ie-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Internet Explorer's share of desktop web page views worldwide fell from 33.9% in September 2012 to 0.02% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -33.88, "unit": "percentage-point change in share of desktop page views", "display_value": "33.9% to 0.02%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\" ... 2012-09,35.35,33.9 ... 2026-09,65.14,0.02", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) IE; September 2026 from the same CSV export, row 2026-09", "derived": true, "formula": "share September 2026 (CSV export) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-ie", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-ie.csv. Microsoft retired the Internet Explorer 11 desktop application on 15 June 2022 for most versions of Windows 10. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is from the same CSV export. StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-ie-2012-09-to-2026-09", "citation_text": "Internet Explorer's share of desktop web page views worldwide fell from 33.9% in September 2012 to 0.02% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-ie-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-desktop-worldwide-opera-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Opera's share of desktop web page views worldwide rose from 1.6% in September 2012 to 2.4% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 0.74, "unit": "percentage-point change in share of desktop page views", "display_value": "1.6% to 2.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\",\"Safari\",\"Opera\" ... 2012-09,35.35,33.9,23.21,5.09,1.64 ... Opera 2.38 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Opera; September 2026 from the HTML table on the desktop page, raw/browsers-and-desktop-os/statcounter-browser-desktop-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-opera", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-desktop-worldwide-opera.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 2.38). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-opera-2012-09-to-2026-09", "citation_text": "Opera's share of desktop web page views worldwide rose from 1.6% in September 2012 to 2.4% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-desktop-worldwide-opera-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-chrome-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Chrome's share of mobile web page views worldwide rose from 0.45% in September 2012 to 67.6% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 67.19, "unit": "percentage-point change in share of mobile page views", "display_value": "0.45% to 67.6%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\" ... 2012-09,0.45 ... Chrome 67.64 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Chrome; September 2026 from the HTML table on the mobile page, raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-chrome", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-chrome.csv. Chrome for Android left beta in June 2012; in September 2012 the stock 'Android' browser (25.1%) and Opera (19.3%) were the mobile leaders with Safari (23.6%). Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 67.77). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-chrome-2012-09-to-2026-09", "citation_text": "Chrome's share of mobile web page views worldwide rose from 0.45% in September 2012 to 67.6% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-chrome-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-safari-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Safari's share of mobile web page views worldwide rose from 23.6% in September 2012 to 24.7% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 1.15, "unit": "percentage-point change in share of mobile page views", "display_value": "23.6% to 24.7%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\" ... 2012-09,0.45,23.56 ... Safari 24.71 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Safari; September 2026 from the HTML table on the mobile page, raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-safari", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-safari.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 24.59). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-safari-2012-09-to-2026-09", "citation_text": "Safari's share of mobile web page views worldwide rose from 23.6% in September 2012 to 24.7% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-safari-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-samsung-internet-2016-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Samsung Internet's share of mobile web page views worldwide fell from 6.9% in September 2016 to 3.5% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -3.36, "unit": "percentage-point change in share of mobile page views", "display_value": "6.9% to 3.5%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"UC Browser\",\"Android\",\"Opera\",\"Samsung Internet\" ... 2016-09,39.09,17.9,17.04,6.33,9.8,6.86 ... Samsung Internet 3.5 %", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2016-09, column(s) Samsung Internet; September 2026 from the HTML table on the mobile page, raw/browsers-and-desktop-os/statcounter-browser-mobile-worldwide.html (the latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2016 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-samsung-internet", "history": [], "notes": "Series record: every September from 2016 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-samsung-internet.csv. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is the page-table figure (the CSV export gives 3.49). StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-samsung-internet-2016-09-to-2026-09", "citation_text": "Samsung Internet's share of mobile web page views worldwide fell from 6.9% in September 2016 to 3.5% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-samsung-internet-2016-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-android-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "The stock Android browser's share of mobile web page views worldwide fell from 25.1% in September 2012 to 0.05% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -25.05, "unit": "percentage-point change in share of mobile page views", "display_value": "25.1% to 0.05%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"UC Browser\",\"Android\" ... 2012-09,0.45,23.56,7.35,25.1 ... 2026-09,67.77,24.59,0.79,0.05", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Android; September 2026 from the same CSV export, row 2026-09", "derived": true, "formula": "share September 2026 (CSV export) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-android", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-android.csv. The 'Android' row is the pre-Chrome stock browser of Android phones. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is from the same CSV export. StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-android-2012-09-to-2026-09", "citation_text": "The stock Android browser's share of mobile web page views worldwide fell from 25.1% in September 2012 to 0.05% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-android-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-uc-browser-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "UC Browser's share of mobile web page views worldwide fell from 7.4% in September 2012 to 0.79% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -6.56, "unit": "percentage-point change in share of mobile page views", "display_value": "7.4% to 0.79%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"UC Browser\" ... 2012-09,0.45,23.56,7.35 ... 2026-09,67.77,24.59,0.79", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) UC Browser; September 2026 from the same CSV export, row 2026-09", "derived": true, "formula": "share September 2026 (CSV export) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-uc-browser", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-uc-browser.csv. UC Browser (Alibaba's UCWeb) was strongest in India, China and Indonesia. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is from the same CSV export. StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-uc-browser-2012-09-to-2026-09", "citation_text": "UC Browser's share of mobile web page views worldwide fell from 7.4% in September 2012 to 0.79% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-uc-browser-2012-09-to-2026-09." }, { "id": "statcounter-browser-share-mobile-worldwide-opera-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Opera's share of mobile web page views worldwide fell from 19.3% in September 2012 to 1.4% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -17.87, "unit": "percentage-point change in share of mobile page views", "display_value": "19.3% to 1.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Mobile (phone) page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"Safari\",\"UC Browser\",\"Android\",\"Opera\" ... 2012-09,0.45,23.56,7.35,25.1,19.27 ... 2026-09,67.77,24.59,0.79,0.05,1.4", "locator": "CSV export (chart.php, monthly, 2012-01 to 2026-09, saved as raw/browsers-and-desktop-os/statcounter-browser-mobile-ww-monthly-201201-202609.csv), header line and row 2012-09, column(s) Opera; September 2026 from the same CSV export, row 2026-09", "derived": true, "formula": "share September 2026 (CSV export) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-browser-share-mobile-worldwide-opera", "history": [], "notes": "Series record: every September from 2012 to 2026 is in browsers-and-desktop-os-series-statcounter-browser-share-mobile-worldwide-opera.csv. StatCounter's mobile Opera row includes Opera Mini. Values are StatCounter's current (revised) figures as served on 14 October 2026; September 2026 is from the same CSV export. StatCounter's 2025-2026 months are volatile (desktop Chrome 78.1% in October 2025), so single-year changes should not be over-read.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-opera-2012-09-to-2026-09", "citation_text": "Opera's share of mobile web page views worldwide fell from 19.3% in September 2012 to 1.4% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Mobile Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Mobile&device_hidden=mobile&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-browser-share-mobile-worldwide-opera-2012-09-to-2026-09." }, { "id": "statcounter-2012-05-browser-desktop-worldwide-chrome-passes-internet-explorer-32-43pct", "family": "browsers-and-desktop-os", "statement": "32.4% of desktop web page views worldwide came from Chrome in May 2012, against 32.1% from Internet Explorer, the first month Chrome led on desktop in StatCounter's data (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 32.43, "unit": "% of desktop page views", "display_value": "32.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-05", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\" ... 2012-04,31.23,34.07,24.87 ... 2012-05,32.43,32.12,25.55", "locator": "CSV export rows 2012-04 and 2012-05, columns Chrome and IE (raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-chrome", "history": [], "notes": "Crossover read from StatCounter's current monthly data (2012-01 onward). Chrome has led the desktop series in every month since. Internet Explorer had 37.5% in January 2012.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2012-05-browser-desktop-worldwide-chrome-passes-internet-explorer-32-43pct", "citation_text": "32.4% of desktop web page views worldwide came from Chrome in May 2012, against 32.1% from Internet Explorer, the first month Chrome led on desktop in StatCounter's data (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2012-05-browser-desktop-worldwide-chrome-passes-internet-explorer-32-43pct." }, { "id": "statcounter-2021-01-browser-desktop-worldwide-edge-passes-firefox-8-33pct", "family": "browsers-and-desktop-os", "statement": "8.3% of desktop web page views worldwide came from Microsoft Edge in January 2021, against 8.1% from Firefox, the first month Edge passed Firefox on desktop in StatCounter's data (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 8.33, "unit": "% of desktop page views", "display_value": "8.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\",\"Safari\",\"Opera\",\"Edge\",\"Edge Legacy\" ... 2021-01,66.59,1.94,8.1,10.38,2.64,7.81,0.52", "locator": "CSV export row 2021-01, columns Firefox (8.1), Edge (7.81) and Edge Legacy (0.52) (raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv)", "derived": true, "formula": "Edge 7.81 + Edge Legacy 0.52 = 8.33 (row 2021-01)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-edge", "history": [], "notes": "The new Chromium-based Edge shipped in January 2020 and replaced Edge Legacy on Windows 10 during 2020.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2021-01-browser-desktop-worldwide-edge-passes-firefox-8-33pct", "citation_text": "8.3% of desktop web page views worldwide came from Microsoft Edge in January 2021, against 8.1% from Firefox, the first month Edge passed Firefox on desktop in StatCounter's data (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2021-01-browser-desktop-worldwide-edge-passes-firefox-8-33pct." }, { "id": "statcounter-2022-02-browser-desktop-worldwide-edge-passes-safari-9-93pct", "family": "browsers-and-desktop-os", "statement": "9.9% of desktop web page views worldwide came from Microsoft Edge in February 2022, against 9.8% from Safari, the first month Edge was the second desktop browser after Chrome in StatCounter's data (StatCounter, 2026).", "short_statement": "On desktops, Edge overtook Safari for second place in February 2022, at **9.9%**.", "short_refs": null, "value": 9.93, "unit": "% of desktop page views", "display_value": "9.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-02", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Chrome\",\"IE\",\"Firefox\",\"Safari\",\"Opera\",\"Edge\",\"Edge Legacy\" ... 2022-02,64.91,1.13,9.47,9.77,2.87,9.61,0.32", "locator": "CSV export row 2022-02, columns Safari (9.77), Edge (9.61) and Edge Legacy (0.32) (raw/browsers-and-desktop-os/statcounter-browser-desktop-ww-monthly-201201-202609.csv)", "derived": true, "formula": "Edge 9.61 + Edge Legacy 0.32 = 9.93 (row 2022-02)", "headline": false, "series": "statcounter-browser-share-desktop-worldwide-edge", "history": [], "notes": "Safari moved back ahead in several months of 2022-2023 (a 2023 jump in StatCounter's macOS share); Edge has been second on desktop in every month since December 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2022-02-browser-desktop-worldwide-edge-passes-safari-9-93pct", "citation_text": "9.9% of desktop web page views worldwide came from Microsoft Edge in February 2022, against 9.8% from Safari, the first month Edge was the second desktop browser after Chrome in StatCounter's data (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=browser®ion_hidden=ww&granularity=monthly&statType=Browser®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2022-02-browser-desktop-worldwide-edge-passes-safari-9-93pct." }, { "id": "statcounter-2026-09-browser-all-platforms-united-states-chrome-53-82pct", "family": "browsers-and-desktop-os", "statement": "53.8% of web page views in the United States across all platforms came from Chrome in September 2026, against 30.4% from Safari and 7.5% from Microsoft Edge (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 53.82, "unit": "% of page views, all platforms", "display_value": "53.8%", "display_label": "", "display_hook": null, "row_label": "United States, all platforms", "publisher_short": null, "geography": "United States", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in United States", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share United States Of America | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/united-states-of-america", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 53.82 % Safari 30.42 % Edge 7.51 % Firefox 3.33 % Samsung Internet 1.8 % Opera 1.18 %", "locator": "Table under the chart, 'Browser Market Share in United States Of America - September 2026', rows Chrome, Safari and Edge (raw/browsers-and-desktop-os/statcounter-browser-all-united-states-of-america.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-united-states-chrome-53-82pct", "citation_text": "53.8% of web page views in the United States across all platforms came from Chrome in September 2026, against 30.4% from Safari and 7.5% from Microsoft Edge (StatCounter, 2026). Source: StatCounter, \"Browser Market Share United States Of America | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/united-states-of-america). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-united-states-chrome-53-82pct." }, { "id": "statcounter-2026-09-browser-desktop-united-states-chrome-60-84pct", "family": "browsers-and-desktop-os", "statement": "60.8% of desktop web page views in the United States came from Chrome in September 2026, against 14.8% from Microsoft Edge and 14.1% from Safari (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 60.84, "unit": "% of desktop page views", "display_value": "60.8%", "display_label": "", "display_hook": null, "row_label": "United States, desktop", "publisher_short": null, "geography": "United States", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in United States", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share United States Of America | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/united-states-of-america", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 60.84 % Edge 14.82 % Safari 14.06 % Firefox 5.57 % Opera 1.71 % Mozilla 1.31 %", "locator": "Table under the chart, 'Desktop Browser Market Share in United States Of America - September 2026', rows Chrome, Edge and Safari (raw/browsers-and-desktop-os/statcounter-browser-desktop-united-states-of-america.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-united-states-chrome-60-84pct", "citation_text": "60.8% of desktop web page views in the United States came from Chrome in September 2026, against 14.8% from Microsoft Edge and 14.1% from Safari (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share United States Of America | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/united-states-of-america). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-united-states-chrome-60-84pct." }, { "id": "statcounter-2026-09-browser-all-platforms-united-kingdom-chrome-49-87pct", "family": "browsers-and-desktop-os", "statement": "49.9% of web page views in the United Kingdom across all platforms came from Chrome in September 2026, against 29.9% from Safari and 11.9% from Microsoft Edge (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 49.87, "unit": "% of page views, all platforms", "display_value": "49.9%", "display_label": "", "display_hook": null, "row_label": "United Kingdom, all platforms", "publisher_short": null, "geography": "United Kingdom", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in United Kingdom", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share United Kingdom | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/united-kingdom", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 49.87 % Safari 29.9 % Edge 11.91 % Samsung Internet 3.84 % Firefox 1.89 % Android 0.94 %", "locator": "Table under the chart, 'Browser Market Share in United Kingdom - September 2026', rows Chrome, Safari and Edge (raw/browsers-and-desktop-os/statcounter-browser-all-united-kingdom.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "Chrome is below half of all page views in the UK, where iPhones give Safari 29.9%. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-united-kingdom-chrome-49-87pct", "citation_text": "49.9% of web page views in the United Kingdom across all platforms came from Chrome in September 2026, against 29.9% from Safari and 11.9% from Microsoft Edge (StatCounter, 2026). Source: StatCounter, \"Browser Market Share United Kingdom | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/united-kingdom). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-united-kingdom-chrome-49-87pct." }, { "id": "statcounter-2026-09-browser-desktop-united-kingdom-chrome-49-82pct", "family": "browsers-and-desktop-os", "statement": "49.8% of desktop web page views in the United Kingdom came from Chrome in September 2026, against 27.7% from Microsoft Edge and 15.0% from Safari (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 49.82, "unit": "% of desktop page views", "display_value": "49.8%", "display_label": "", "display_hook": null, "row_label": "United Kingdom, desktop", "publisher_short": null, "geography": "United Kingdom", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in United Kingdom", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share United Kingdom | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/united-kingdom", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 49.82 % Edge 27.66 % Safari 15.04 % Firefox 3.7 % Opera 1.64 % Samsung Internet 1 %", "locator": "Table under the chart, 'Desktop Browser Market Share in United Kingdom - September 2026', rows Chrome, Edge and Safari (raw/browsers-and-desktop-os/statcounter-browser-desktop-united-kingdom.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "Edge's desktop share in the UK (27.7%) is close to double its worldwide desktop share (14.6%). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-united-kingdom-chrome-49-82pct", "citation_text": "49.8% of desktop web page views in the United Kingdom came from Chrome in September 2026, against 27.7% from Microsoft Edge and 15.0% from Safari (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share United Kingdom | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/united-kingdom). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-united-kingdom-chrome-49-82pct." }, { "id": "statcounter-2026-09-browser-all-platforms-germany-chrome-57-6pct", "family": "browsers-and-desktop-os", "statement": "57.6% of web page views in Germany across all platforms came from Chrome in September 2026, against 16.9% from Safari and 8.2% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 57.6, "unit": "% of page views, all platforms", "display_value": "57.6%", "display_label": "", "display_hook": null, "row_label": "Germany, all platforms", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in Germany", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Germany | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/germany", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 57.6 % Safari 16.86 % Firefox 8.18 % Edge 7.69 % Samsung Internet 4.53 % Opera 3.2 %", "locator": "Table under the chart, 'Browser Market Share in Germany - September 2026', rows Chrome, Safari and Firefox (raw/browsers-and-desktop-os/statcounter-browser-all-germany.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-germany-chrome-57-6pct", "citation_text": "57.6% of web page views in Germany across all platforms came from Chrome in September 2026, against 16.9% from Safari and 8.2% from Firefox (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Germany | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/germany). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-germany-chrome-57-6pct." }, { "id": "statcounter-2026-09-browser-desktop-germany-chrome-41-83pct", "family": "browsers-and-desktop-os", "statement": "41.8% of desktop web page views in Germany came from Chrome in September 2026, against 19.6% from Microsoft Edge and 18.4% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 41.83, "unit": "% of desktop page views", "display_value": "41.8%", "display_label": "", "display_hook": null, "row_label": "Germany, desktop", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in Germany", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Germany | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/germany", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 41.83 % Edge 19.64 % Firefox 18.37 % Safari 10.26 % Opera 6.28 % Brave 1.5 %", "locator": "Table under the chart, 'Desktop Browser Market Share in Germany - September 2026', rows Chrome, Edge and Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-germany.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "Firefox's desktop share in Germany (18.4%) is three times its worldwide desktop share (6.1%), and Chrome is under half. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-germany-chrome-41-83pct", "citation_text": "41.8% of desktop web page views in Germany came from Chrome in September 2026, against 19.6% from Microsoft Edge and 18.4% from Firefox (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Germany | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/germany). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-germany-chrome-41-83pct." }, { "id": "statcounter-2026-09-browser-all-platforms-france-chrome-59-45pct", "family": "browsers-and-desktop-os", "statement": "59.5% of web page views in France across all platforms came from Chrome in September 2026, against 20.0% from Safari and 7.0% from Microsoft Edge (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 59.45, "unit": "% of page views, all platforms", "display_value": "59.5%", "display_label": "", "display_hook": null, "row_label": "France, all platforms", "publisher_short": null, "geography": "France", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in France", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share France | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/france", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 59.45 % Safari 20.03 % Edge 7 % Firefox 6.59 % Samsung Internet 3.07 % Opera 1.75 %", "locator": "Table under the chart, 'Browser Market Share in France - September 2026', rows Chrome, Safari and Edge (raw/browsers-and-desktop-os/statcounter-browser-all-france.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-france-chrome-59-45pct", "citation_text": "59.5% of web page views in France across all platforms came from Chrome in September 2026, against 20.0% from Safari and 7.0% from Microsoft Edge (StatCounter, 2026). Source: StatCounter, \"Browser Market Share France | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/france). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-france-chrome-59-45pct." }, { "id": "statcounter-2026-09-browser-desktop-france-chrome-56-99pct", "family": "browsers-and-desktop-os", "statement": "57.0% of desktop web page views in France came from Chrome in September 2026, against 15.4% from Microsoft Edge and 12.8% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 56.99, "unit": "% of desktop page views", "display_value": "57.0%", "display_label": "", "display_hook": null, "row_label": "France, desktop", "publisher_short": null, "geography": "France", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in France", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share France | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/france", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 56.99 % Edge 15.39 % Firefox 12.76 % Safari 8.91 % Opera 2.99 % Brave 1.55 %", "locator": "Table under the chart, 'Desktop Browser Market Share in France - September 2026', rows Chrome, Edge and Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-france.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "Firefox keeps a double-digit desktop share in France (12.8%). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-france-chrome-56-99pct", "citation_text": "57.0% of desktop web page views in France came from Chrome in September 2026, against 15.4% from Microsoft Edge and 12.8% from Firefox (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share France | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/france). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-france-chrome-56-99pct." }, { "id": "statcounter-2026-09-browser-all-platforms-japan-chrome-52-76pct", "family": "browsers-and-desktop-os", "statement": "52.8% of web page views in Japan across all platforms came from Chrome in September 2026, against 25.2% from Safari and 15.1% from Microsoft Edge (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 52.76, "unit": "% of page views, all platforms", "display_value": "52.8%", "display_label": "", "display_hook": null, "row_label": "Japan, all platforms", "publisher_short": null, "geography": "Japan", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in Japan", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Japan | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/japan", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 52.76 % Safari 25.19 % Edge 15.07 % Firefox 3.28 % Brave 0.79 % Samsung Internet 0.71 %", "locator": "Table under the chart, 'Browser Market Share in Japan - September 2026', rows Chrome, Safari and Edge (raw/browsers-and-desktop-os/statcounter-browser-all-japan.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "Japan is the big market where Edge is strongest on all platforms (15.1%). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-japan-chrome-52-76pct", "citation_text": "52.8% of web page views in Japan across all platforms came from Chrome in September 2026, against 25.2% from Safari and 15.1% from Microsoft Edge (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Japan | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/japan). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-japan-chrome-52-76pct." }, { "id": "statcounter-2026-09-browser-desktop-japan-chrome-56-51pct", "family": "browsers-and-desktop-os", "statement": "56.5% of desktop web page views in Japan came from Chrome in September 2026, against 28.0% from Microsoft Edge and 5.5% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 56.51, "unit": "% of desktop page views", "display_value": "56.5%", "display_label": "", "display_hook": null, "row_label": "Japan, desktop", "publisher_short": null, "geography": "Japan", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in Japan", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Japan | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/japan", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 56.51 % Edge 27.99 % Firefox 5.54 % Safari 5.41 % Brave 1.5 % Mozilla 0.8 %", "locator": "Table under the chart, 'Desktop Browser Market Share in Japan - September 2026', rows Chrome, Edge and Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-japan.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "Edge's desktop share in Japan (28.0%) is close to double its worldwide desktop share (14.6%). StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-japan-chrome-56-51pct", "citation_text": "56.5% of desktop web page views in Japan came from Chrome in September 2026, against 28.0% from Microsoft Edge and 5.5% from Firefox (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Japan | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/japan). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-japan-chrome-56-51pct." }, { "id": "statcounter-2026-09-browser-all-platforms-india-chrome-88-61pct", "family": "browsers-and-desktop-os", "statement": "88.6% of web page views in India across all platforms came from Chrome in September 2026, against 3.2% from Safari and 3.1% from Opera (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 88.61, "unit": "% of page views, all platforms", "display_value": "88.6%", "display_label": "", "display_hook": null, "row_label": "India, all platforms", "publisher_short": null, "geography": "India", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in India", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share India | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/india", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 88.61 % Safari 3.17 % Opera 3.13 % Edge 1.9 % Firefox 1.25 % UC Browser 0.76 %", "locator": "Table under the chart, 'Browser Market Share in India - September 2026', rows Chrome, Safari and Opera (raw/browsers-and-desktop-os/statcounter-browser-all-india.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "India is Chrome's strongest big market; Android phones dominate its traffic. StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-india-chrome-88-61pct", "citation_text": "88.6% of web page views in India across all platforms came from Chrome in September 2026, against 3.2% from Safari and 3.1% from Opera (StatCounter, 2026). Source: StatCounter, \"Browser Market Share India | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/india). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-india-chrome-88-61pct." }, { "id": "statcounter-2026-09-browser-desktop-india-chrome-81-82pct", "family": "browsers-and-desktop-os", "statement": "81.8% of desktop web page views in India came from Chrome in September 2026, against 8.4% from Microsoft Edge and 4.7% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 81.82, "unit": "% of desktop page views", "display_value": "81.8%", "display_label": "", "display_hook": null, "row_label": "India, desktop", "publisher_short": null, "geography": "India", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in India", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share India | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/india", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 81.82 % Edge 8.42 % Firefox 4.72 % Opera 1.82 % Safari 1.46 % Brave 1.28 %", "locator": "Table under the chart, 'Desktop Browser Market Share in India - September 2026', rows Chrome, Edge and Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-india.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-india-chrome-81-82pct", "citation_text": "81.8% of desktop web page views in India came from Chrome in September 2026, against 8.4% from Microsoft Edge and 4.7% from Firefox (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share India | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/india). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-india-chrome-81-82pct." }, { "id": "statcounter-2026-09-browser-all-platforms-brazil-chrome-77-1pct", "family": "browsers-and-desktop-os", "statement": "77.1% of web page views in Brazil across all platforms came from Chrome in September 2026, against 7.7% from Microsoft Edge and 6.6% from Safari (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 77.1, "unit": "% of page views, all platforms", "display_value": "77.1%", "display_label": "", "display_hook": null, "row_label": "Brazil, all platforms", "publisher_short": null, "geography": "Brazil", "period": "2026-09", "population": "Page views on websites carrying StatCounter's tracking code, all platforms, visitors located in Brazil", "sample_n": null, "publisher": "StatCounter", "source_title": "Browser Market Share Brazil | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/all/brazil", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 77.1 % Edge 7.67 % Safari 6.57 % Firefox 3.72 % Opera 2.85 % Samsung Internet 1.3 %", "locator": "Table under the chart, 'Browser Market Share in Brazil - September 2026', rows Chrome, Edge and Safari (raw/browsers-and-desktop-os/statcounter-browser-all-brazil.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-all-platforms-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-brazil-chrome-77-1pct", "citation_text": "77.1% of web page views in Brazil across all platforms came from Chrome in September 2026, against 7.7% from Microsoft Edge and 6.6% from Safari (StatCounter, 2026). Source: StatCounter, \"Browser Market Share Brazil | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/all/brazil). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-all-platforms-brazil-chrome-77-1pct." }, { "id": "statcounter-2026-09-browser-desktop-brazil-chrome-75-58pct", "family": "browsers-and-desktop-os", "statement": "75.6% of desktop web page views in Brazil came from Chrome in September 2026, against 12.0% from Microsoft Edge and 5.7% from Firefox (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 75.58, "unit": "% of desktop page views", "display_value": "75.6%", "display_label": "", "display_hook": null, "row_label": "Brazil, desktop", "publisher_short": null, "geography": "Brazil", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code, visitors located in Brazil", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Browser Market Share Brazil | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/browser-market-share/desktop/brazil", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Chrome 75.58 % Edge 12.04 % Firefox 5.69 % Opera 4.2 % Safari 1.27 % Brave 0.95 %", "locator": "Table under the chart, 'Desktop Browser Market Share in Brazil - September 2026', rows Chrome, Edge and Firefox (raw/browsers-and-desktop-os/statcounter-browser-desktop-brazil.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-by-country-2026-09", "history": [], "notes": "StatCounter publishes a month's figures at the start of the next month and may revise them for 45 days, so September 2026 was still inside the revision window on 14 October 2026. Share of page views, not of people or devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-brazil-chrome-75-58pct", "citation_text": "75.6% of desktop web page views in Brazil came from Chrome in September 2026, against 12.0% from Microsoft Edge and 5.7% from Firefox (StatCounter, 2026). Source: StatCounter, \"Desktop Browser Market Share Brazil | Statcounter Global Stats\" (https://gs.statcounter.com/browser-market-share/desktop/brazil). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-browser-desktop-brazil-chrome-75-58pct." }, { "id": "cloudflare-radar-2025-year-in-review-chrome-two-thirds-of-request-traffic", "family": "browsers-and-desktop-os", "statement": "**Two-thirds** of browser request traffic reaching Cloudflare's network in 2025 came from Chrome, against 15.4% from Safari, 7.4% from Microsoft Edge and 3.7% from Firefox (Cloudflare Radar, 2025).", "short_statement": "**Two thirds** of the browser traffic reaching Cloudflare's network in 2025 came from Chrome.", "short_refs": null, "value": null, "unit": "share of browser requests seen by Cloudflare (whole year 2025)", "display_value": "two-thirds", "display_label": "Cloudflare Radar Year in Review 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare in 2025; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks", "source_url": "https://blog.cloudflare.com/radar-2025-year-in-review/", "source_type": "primary", "source_access": "open", "published_at": "2025-12-15", "accessed_at": "2026-10-14", "quote": "Globally, two-thirds of request traffic to Cloudflare came from Chrome in 2025, similar to its share last year. Safari, available exclusively on Apple devices, was the second most-popular browser, with a 15.4% market share.", "locator": "Section 'Chrome remains the top browser across platforms and operating systems', paragraph 2; next sentence gives Edge (7.4%), Firefox (3.7%), Samsung Internet (2.3%) (raw/browsers-and-desktop-os/cloudflare-radar-2025-yir-blog.txt line 1491)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Second tracker beside StatCounter, with a different sample (sites on Cloudflare) and unit (requests, not page views); the two agree within a few points for Chrome. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-chrome-two-thirds-of-request-traffic", "citation_text": "**Two-thirds** of browser request traffic reaching Cloudflare's network in 2025 came from Chrome, against 15.4% from Safari, 7.4% from Microsoft Edge and 3.7% from Firefox (Cloudflare Radar, 2025). Source: Cloudflare, \"The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks\" (https://blog.cloudflare.com/radar-2025-year-in-review/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-chrome-two-thirds-of-request-traffic." }, { "id": "cloudflare-radar-2025-year-in-review-windows-edge-19pct-chrome-69pct", "family": "browsers-and-desktop-os", "statement": "19% of browser requests from Windows computers to Cloudflare's network in 2025 came from Microsoft Edge, Windows' default browser, against 69% from Chrome (Cloudflare Radar, 2025).", "short_statement": null, "short_refs": null, "value": 19, "unit": "% of browser requests from Windows devices (2025)", "display_value": "19%", "display_label": "Cloudflare Radar Year in Review 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Browser requests from Windows devices to websites proxied by Cloudflare in 2025", "sample_n": null, "publisher": "Cloudflare", "source_title": "The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks", "source_url": "https://blog.cloudflare.com/radar-2025-year-in-review/", "source_type": "primary", "source_access": "open", "published_at": "2025-12-15", "accessed_at": "2026-10-14", "quote": "And despite being the default browser on Windows, Edge’s 19% share pales in comparison to Chrome, which leads with a 69% share on that operating system.", "locator": "Section 'Chrome remains the top browser across platforms and operating systems', paragraph on operating systems (raw/browsers-and-desktop-os/cloudflare-radar-2025-yir-blog.txt line 1497)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Answers 'Chrome or Edge on Windows'. The Q4 2025 report gives December 2025 on Windows as Chrome 69.344%, Edge 18.690%, Firefox 6.604%. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-windows-edge-19pct-chrome-69pct", "citation_text": "19% of browser requests from Windows computers to Cloudflare's network in 2025 came from Microsoft Edge, Windows' default browser, against 69% from Chrome (Cloudflare Radar, 2025). Source: Cloudflare, \"The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks\" (https://blog.cloudflare.com/radar-2025-year-in-review/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-windows-edge-19pct-chrome-69pct." }, { "id": "cloudflare-radar-2025-year-in-review-ios-safari-79pct-chrome-19pct", "family": "browsers-and-desktop-os", "statement": "79% of browser requests from iOS devices to Cloudflare's network in 2025 came from Safari, four times Chrome's 19% (Cloudflare Radar, 2025).", "short_statement": null, "short_refs": null, "value": 79, "unit": "% of browser requests from iOS devices (2025)", "display_value": "79%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Browser requests from iOS devices to websites proxied by Cloudflare in 2025", "sample_n": null, "publisher": "Cloudflare", "source_title": "The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks", "source_url": "https://blog.cloudflare.com/radar-2025-year-in-review/", "source_type": "primary", "source_access": "open", "published_at": "2025-12-15", "accessed_at": "2026-10-14", "quote": "As the default browser on iOS, Safari is far and away the most popular on such devices, with a 79% market share, four times Chrome’s 19% share.", "locator": "Section 'Chrome remains the top browser across platforms and operating systems', paragraph on operating systems (raw/browsers-and-desktop-os/cloudflare-radar-2025-yir-blog.txt line 1497)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same paragraph: on Android, 85% of requests come from Chrome and 6.6% from Samsung Internet. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-ios-safari-79pct-chrome-19pct", "citation_text": "79% of browser requests from iOS devices to Cloudflare's network in 2025 came from Safari, four times Chrome's 19% (Cloudflare Radar, 2025). Source: Cloudflare, \"The 2025 Cloudflare Radar Year in Review: the rise of AI, post-quantum, and record-breaking DDoS attacks\" (https://blog.cloudflare.com/radar-2025-year-in-review/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-year-in-review-ios-safari-79pct-chrome-19pct." }, { "id": "cloudflare-radar-2022-q4-report-2022-12-chrome-65-917pct", "family": "browsers-and-desktop-os", "statement": "65.9% of browser requests to websites on Cloudflare's network came from Chrome in December 2022, against 15.6% from Safari, 6.1% from Firefox and 5.8% from Microsoft Edge (Cloudflare Radar, 2023).", "short_statement": null, "short_refs": null, "value": 65.917, "unit": "% of browser requests (monthly, worldwide)", "display_value": "65.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2022 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2022-q4", "source_type": "primary", "source_access": "open", "published_at": "2023-05-11", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"ua_browser_simplified\",\"market_share\"] ... [\"2022-12\",\"Chrome\",\"65.917%\"] ... [\"2022-12\",\"Safari\",\"15.575%\"] ... [\"2022-12\",\"Edge\",\"5.813%\"] ... [\"2022-12\",\"Firefox\",\"6.072%\"]", "locator": "Section 'Global Market Share', chart dataset (columns date, browser, market_share) embedded in the page, rows for 2022-12 (raw/browsers-and-desktop-os/cf-bms-2022-q4.html, where it is JSON-escaped; parsed copy raw/browsers-and-desktop-os/cf-bms-2022-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "cloudflare-radar-browser-share-december-chrome", "history": [], "notes": "Report metadata: Cloudflare Data Insights Team, 2023-05-11. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2022-q4-report-2022-12-chrome-65-917pct", "citation_text": "65.9% of browser requests to websites on Cloudflare's network came from Chrome in December 2022, against 15.6% from Safari, 6.1% from Firefox and 5.8% from Microsoft Edge (Cloudflare Radar, 2023). Source: Cloudflare, \"Browser Market Share Report for 2022 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2022-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2022-q4-report-2022-12-chrome-65-917pct." }, { "id": "cloudflare-radar-2023-q4-report-2023-12-chrome-66-892pct", "family": "browsers-and-desktop-os", "statement": "66.9% of browser requests to websites on Cloudflare's network came from Chrome in December 2023, against 15.6% from Safari, 6.8% from Microsoft Edge and 4.5% from Firefox (Cloudflare Radar, 2024).", "short_statement": null, "short_refs": null, "value": 66.892, "unit": "% of browser requests (monthly, worldwide)", "display_value": "66.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2023 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2023-q4", "source_type": "primary", "source_access": "open", "published_at": "2024-02-15", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"browser\",\"market_share\"] ... [\"2023-12\",\"Chrome\",\"66.892%\"] ... [\"2023-12\",\"Safari\",\"15.592%\"] ... [\"2023-12\",\"Edge\",\"6.766%\"] ... [\"2023-12\",\"Firefox\",\"4.477%\"]", "locator": "Section 'Global Market Share', chart dataset (columns date, browser, market_share) embedded in the page, rows for 2023-12 (raw/browsers-and-desktop-os/cf-bms-2023-q4.html, where it is JSON-escaped; parsed copy raw/browsers-and-desktop-os/cf-bms-2023-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "cloudflare-radar-browser-share-december-chrome", "history": [], "notes": "Report metadata: Cloudflare Data Insights Team, 2024-02-15. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2023-q4-report-2023-12-chrome-66-892pct", "citation_text": "66.9% of browser requests to websites on Cloudflare's network came from Chrome in December 2023, against 15.6% from Safari, 6.8% from Microsoft Edge and 4.5% from Firefox (Cloudflare Radar, 2024). Source: Cloudflare, \"Browser Market Share Report for 2023 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2023-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2023-q4-report-2023-12-chrome-66-892pct." }, { "id": "cloudflare-radar-2024-q4-report-2024-12-chrome-64-794pct", "family": "browsers-and-desktop-os", "statement": "64.8% of browser requests to websites on Cloudflare's network came from Chrome in December 2024, against 16.7% from Safari, 7.4% from Microsoft Edge and 4.0% from Firefox (Cloudflare Radar, 2025).", "short_statement": null, "short_refs": null, "value": 64.794, "unit": "% of browser requests (monthly, worldwide)", "display_value": "64.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2024 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2024-q4", "source_type": "primary", "source_access": "open", "published_at": "2025-01-21", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"browser\",\"market_share\"] ... [\"2024-12\",\"Chrome\",\"64.794%\"] ... [\"2024-12\",\"Safari\",\"16.715%\"] ... [\"2024-12\",\"Edge\",\"7.357%\"] ... [\"2024-12\",\"Firefox\",\"3.981%\"]", "locator": "Section 'Global Market Share', chart dataset (columns date, browser, market_share) embedded in the page, rows for 2024-12 (raw/browsers-and-desktop-os/cf-bms-2024-q4.html, where it is JSON-escaped; parsed copy raw/browsers-and-desktop-os/cf-bms-2024-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "cloudflare-radar-browser-share-december-chrome", "history": [], "notes": "Report metadata: Cloudflare Data Insights Team, 2025-01-21. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2024-q4-report-2024-12-chrome-64-794pct", "citation_text": "64.8% of browser requests to websites on Cloudflare's network came from Chrome in December 2024, against 16.7% from Safari, 7.4% from Microsoft Edge and 4.0% from Firefox (Cloudflare Radar, 2025). Source: Cloudflare, \"Browser Market Share Report for 2024 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2024-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2024-q4-report-2024-12-chrome-64-794pct." }, { "id": "cloudflare-radar-2025-q4-report-2025-12-chrome-65-757pct", "family": "browsers-and-desktop-os", "statement": "65.8% of browser requests to websites on Cloudflare's network came from Chrome in December 2025, against 16.2% from Safari, 7.2% from Microsoft Edge and 3.5% from Firefox (Cloudflare Radar, 2026).", "short_statement": null, "short_refs": null, "value": 65.757, "unit": "% of browser requests (monthly, worldwide)", "display_value": "65.8%", "display_label": "Cloudflare Radar browser report, December 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2025 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2025-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-01-26", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"browser\",\"market_share\"] ... [\"2025-12\",\"Chrome\",\"65.757%\"] ... [\"2025-12\",\"Safari\",\"16.208%\"] ... [\"2025-12\",\"Edge\",\"7.217%\"] ... [\"2025-12\",\"Firefox\",\"3.480%\"]", "locator": "Section 'Global Market Share', chart dataset (columns date, browser, market_share) embedded in the page, rows for 2025-12 (raw/browsers-and-desktop-os/cf-bms-2025-q4.html, where it is JSON-escaped; parsed copy raw/browsers-and-desktop-os/cf-bms-2025-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "cloudflare-radar-browser-share-december-chrome", "history": [], "notes": "Report metadata: Cloudflare Data Insights Team, 2026-01-26. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-chrome-65-757pct", "citation_text": "65.8% of browser requests to websites on Cloudflare's network came from Chrome in December 2025, against 16.2% from Safari, 7.2% from Microsoft Edge and 3.5% from Firefox (Cloudflare Radar, 2026). Source: Cloudflare, \"Browser Market Share Report for 2025 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2025-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-chrome-65-757pct." }, { "id": "cloudflare-radar-2025-q4-report-2025-12-desktop-edge-14-196pct", "family": "browsers-and-desktop-os", "statement": "14.2% of browser requests from desktop computers to websites on Cloudflare's network came from Microsoft Edge in December 2025, against 68.5% from Chrome, 6.4% from Safari and 6.3% from Firefox (Cloudflare Radar, 2026).", "short_statement": null, "short_refs": null, "value": 14.196, "unit": "% of desktop browser requests", "display_value": "14.2%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded; desktop = Windows, macOS, Linux and ChromeOS", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2025 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2025-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-01-26", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"os\",\"browser\",\"market_share\"] ... [\"2025-12\",\"Desktop\",\"Chrome\",\"68.508%\"] ... [\"2025-12\",\"Desktop\",\"Edge\",\"14.196%\"] ... [\"2025-12\",\"Desktop\",\"Safari\",\"6.383%\"] ... [\"2025-12\",\"Desktop\",\"Firefox\",\"6.296%\"]", "locator": "Section 'Market Share by OS', chart dataset (columns date, os, browser, market_share), rows os=Desktop for 2025-12 (raw/browsers-and-desktop-os/cf-bms-2025-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Matches StatCounter's desktop picture (Edge 14.6%, September 2026). Cloudflare also lists Brave (1.590%) and DuckDuckGo (0.123%) on desktop. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-desktop-edge-14-196pct", "citation_text": "14.2% of browser requests from desktop computers to websites on Cloudflare's network came from Microsoft Edge in December 2025, against 68.5% from Chrome, 6.4% from Safari and 6.3% from Firefox (Cloudflare Radar, 2026). Source: Cloudflare, \"Browser Market Share Report for 2025 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2025-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-desktop-edge-14-196pct." }, { "id": "cloudflare-radar-2025-q4-report-2025-12-brave-1-277pct", "family": "browsers-and-desktop-os", "statement": "1.3% of browser requests to websites on Cloudflare's network came from Brave in December 2025, up from 0.8% in December 2024 (Cloudflare Radar, 2026).", "short_statement": null, "short_refs": null, "value": 1.277, "unit": "% of browser requests (monthly, worldwide)", "display_value": "1.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2025 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2025-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-01-26", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"browser\",\"market_share\"] ... [\"2025-12\",\"Brave\",\"1.277%\"]", "locator": "Section 'Global Market Share', chart dataset row 2025-12 / Brave (raw/browsers-and-desktop-os/cf-bms-2025-q4-datasets.json); December 2024 (0.826%) from the 2024 Q4 report's dataset (raw/browsers-and-desktop-os/cf-bms-2024-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Cloudflare added Brave to its user-agent mapping in 2024 Q1 (Brave can be identified through Client Hints). Brave's own count: 128.3 million monthly active users (September 2026). Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-brave-1-277pct", "citation_text": "1.3% of browser requests to websites on Cloudflare's network came from Brave in December 2025, up from 0.8% in December 2024 (Cloudflare Radar, 2026). Source: Cloudflare, \"Browser Market Share Report for 2025 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2025-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-brave-1-277pct." }, { "id": "cloudflare-radar-2025-q4-report-2025-12-duckduckgo-0-273pct", "family": "browsers-and-desktop-os", "statement": "0.27% of browser requests to websites on Cloudflare's network came from the DuckDuckGo browser in December 2025, and 0.64% of requests from iOS devices (Cloudflare Radar, 2026).", "short_statement": null, "short_refs": null, "value": 0.273, "unit": "% of browser requests (monthly, worldwide)", "display_value": "0.27%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "HTTP requests from browsers (identified from User-Agent and Client Hints headers) to websites proxied by Cloudflare throughout the quarter; WebViews and in-app browsers excluded", "sample_n": null, "publisher": "Cloudflare", "source_title": "Browser Market Share Report for 2025 Q4 | Cloudflare Radar", "source_url": "https://radar.cloudflare.com/reports/browser-market-share-2025-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-01-26", "accessed_at": "2026-10-14", "quote": "\"columns\":[\"date\",\"browser\",\"market_share\"] ... [\"2025-12\",\"DuckDuckGo\",\"0.273%\"] ... [\"2025-12\",\"iOS\",\"DuckDuckGo\",\"0.643%\"]", "locator": "Section 'Global Market Share' row 2025-12 / DuckDuckGo, and section 'Market Share by OS' row 2025-12 / iOS / DuckDuckGo (raw/browsers-and-desktop-os/cf-bms-2025-q4-datasets.json)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The only independent measure of the DuckDuckGo browser found: StatCounter does not list it, and DuckDuckGo publishes no browser user count (its own best guess, over 100 million people, covers search and apps). December 2022: 0.156%; December 2024: 0.213%. Share of requests, not of people: a heavy user counts more than a light one. Cloudflare says about 25 million Internet properties use its network and more than 10% of all websites connect through its reverse proxy; it counts requests only from sites that used Cloudflare for the whole quarter. The 2025 Q4 report (published 26 January 2026) was the latest browser report on Radar's report index on 14 October 2026; 2026 Q1 and Q2 report URLs returned 404.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-duckduckgo-0-273pct", "citation_text": "0.27% of browser requests to websites on Cloudflare's network came from the DuckDuckGo browser in December 2025, and 0.64% of requests from iOS devices (Cloudflare Radar, 2026). Source: Cloudflare, \"Browser Market Share Report for 2025 Q4 | Cloudflare Radar\" (https://radar.cloudflare.com/reports/browser-market-share-2025-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cloudflare-radar-2025-q4-report-2025-12-duckduckgo-0-273pct." }, { "id": "mozilla-firefox-public-data-2026-10-05-mau-desktop-and-mobile-211-9-million", "family": "browsers-and-desktop-os", "statement": "211.9 million monthly active Firefox clients on desktop and mobile combined were counted by Mozilla for the week of 5 October 2026, in its Firefox Public Data Report (Mozilla, 2026).", "short_statement": "Firefox had **211.9 million** monthly active clients (installations) on desktop and mobile in October 2026, by Mozilla's count.", "short_refs": null, "value": 211909144, "unit": "monthly active clients (active in the past 28 days), desktop and mobile", "display_value": "211.9 million", "display_label": "Mozilla Firefox Public Data Report, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-05", "population": "Firefox desktop and mobile clients active in the 28 days before the data point, worldwide (Mozilla telemetry)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide)", "source_url": "https://data.firefox.com/dashboard/user-activity", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-05", "accessed_at": "2026-10-14", "quote": "Monthly Active Users (MAU) measures the number of Desktop and Mobile clients active in the past 28 days. ... {\"x\":\"2026-10-05\",\"y\":211909144}", "locator": "Dashboard 'User Activity', MAU chart, region Worldwide; data file https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json, chart description and data point x=2026-10-05 (raw/browsers-and-desktop-os/firefox-public-data-desktop-user-activity-worldwide-MAU.json)", "derived": false, "formula": null, "headline": false, "series": "mozilla-firefox-mau-desktop-and-mobile", "history": [], "notes": "Measure changed in December 2025 from desktop clients only to desktop and mobile combined (see mozilla-firefox-public-data-mau-measure-changed-to-desktop-and-mobile-2025-12). The last desktop-only figure was 154.4 million (week of 3 November 2025), so the two are not comparable. Mozilla publishes no daily-active-user figure: the dashboard's other metrics are average daily hours, intensity, new-profile rate and latest-version share. Mozilla counts clients (Firefox profiles that sent telemetry), not people: one person with Firefox on two devices counts twice, and installs with telemetry switched off are not counted. Weekly data points; the dashboard is updated weekly.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2026-10-05-mau-desktop-and-mobile-211-9-million", "citation_text": "211.9 million monthly active Firefox clients on desktop and mobile combined were counted by Mozilla for the week of 5 October 2026, in its Firefox Public Data Report (Mozilla, 2026). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide)\" (https://data.firefox.com/dashboard/user-activity). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2026-10-05-mau-desktop-and-mobile-211-9-million." }, { "id": "mozilla-firefox-public-data-2025-11-03-desktop-mau-154-4-million", "family": "browsers-and-desktop-os", "statement": "154.4 million monthly active Firefox desktop clients were counted by Mozilla for the week of 3 November 2025, the last desktop-only figure before its Public Data Report switched to desktop and mobile combined (Mozilla, 2025).", "short_statement": null, "short_refs": null, "value": 154441412, "unit": "monthly active desktop clients (active in the past 28 days)", "display_value": "154.4 million", "display_label": "Mozilla Firefox Public Data Report, November 2025 (archived)", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11-03", "population": "Firefox desktop clients active in the 28 days before the data point, worldwide (Mozilla telemetry)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 November 2025)", "source_url": "https://web.archive.org/web/20251115191105/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-11-03", "accessed_at": "2026-10-14", "quote": "Monthly Active Users (MAU) measures the number of Firefox Desktop clients active in the past 28 days. ... {\"x\":\"2025-11-03\",\"y\":154441412}", "locator": "Wayback snapshot 20251115191105 of the MAU data file, description and data point x=2025-11-03 (raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20251115191105.json)", "derived": false, "formula": null, "headline": false, "series": "mozilla-firefox-mau-desktop-only-2025-version", "history": [], "notes": "The current file gives 199.8 million for the same week on the new desktop-and-mobile basis, implying roughly 45 million mobile clients (derived). This desktop series had itself been restated downward between March 2024 and February 2025 (2023-12-04: 187.7 million as first published, 172.1 million after the restatement). Mozilla counts clients (Firefox profiles that sent telemetry), not people: one person with Firefox on two devices counts twice, and installs with telemetry switched off are not counted. Weekly data points; the dashboard is updated weekly.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2025-11-03-desktop-mau-154-4-million", "citation_text": "154.4 million monthly active Firefox desktop clients were counted by Mozilla for the week of 3 November 2025, the last desktop-only figure before its Public Data Report switched to desktop and mobile combined (Mozilla, 2025). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 November 2025)\" (https://web.archive.org/web/20251115191105/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2025-11-03-desktop-mau-154-4-million." }, { "id": "mozilla-firefox-public-data-mau-measure-changed-to-desktop-and-mobile-2025-12", "family": "browsers-and-desktop-os", "statement": "Between 15 November and 18 December 2025 Mozilla changed the monthly active user measure in its Firefox Public Data Report from desktop clients only to desktop and mobile clients combined, and restated the series from February 2021 on the new basis (Mozilla, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "change of measure (date)", "display_value": "December 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Firefox Public Data Report, Monthly Active Users (Worldwide)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 18 December 2025)", "source_url": "https://web.archive.org/web/20251218084646/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-12-18", "accessed_at": "2026-10-14", "quote": "Monthly Active Users (MAU) measures the number of Desktop and Mobile clients active in the past 28 days.", "locator": "Chart description in the Wayback snapshots of the MAU data file: 20251115191105 reads 'Firefox Desktop clients', 20251218084646 reads 'Desktop and Mobile clients'; the series start moved from 2018-12-31 to 2021-02-01 (raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20251218084646.json and raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20251115191105.json)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same week, two bases: 2025-09-29 = 154.7 million (desktop, November 2025 file) against 200.4 million (desktop and mobile, current file). Roundups that compare a current Firefox figure with an older one may be mixing the two measures. The data file path still says 'desktop'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-mau-measure-changed-to-desktop-and-mobile-2025-12", "citation_text": "Between 15 November and 18 December 2025 Mozilla changed the monthly active user measure in its Firefox Public Data Report from desktop clients only to desktop and mobile clients combined, and restated the series from February 2021 on the new basis (Mozilla, 2025). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 18 December 2025)\" (https://web.archive.org/web/20251218084646/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-mau-measure-changed-to-desktop-and-mobile-2025-12." }, { "id": "mozilla-firefox-public-data-2017-04-01-desktop-mau-312-9-million", "family": "browsers-and-desktop-os", "statement": "312.9 million monthly active Firefox desktop clients were counted by Mozilla for the week of 1 April 2017, the first point of its Public Data Report as published in April 2020, falling to 253.2 million by December 2019 (Mozilla, 2020).", "short_statement": null, "short_refs": null, "value": 312899140, "unit": "monthly active desktop clients (active in the past 28 days)", "display_value": "312.9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-04-01", "population": "Firefox desktop clients active in the 28 days before the data point, worldwide (Mozilla telemetry, 2020 methodology)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 April 2020)", "source_url": "https://web.archive.org/web/20200415134949/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-15", "accessed_at": "2026-10-14", "quote": "Monthly Active Users (MAU) measures the number of Firefox Desktop clients active in the past 28 days. ... {\"x\":\"2017-04-01\",\"y\":312899140} ... {\"x\":\"2019-12-14\",\"y\":253216440}", "locator": "Wayback snapshot 20200415134949 of the MAU data file, first and last data points (raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20200415.json)", "derived": false, "formula": null, "headline": false, "series": "mozilla-firefox-mau-desktop-as-published-2020", "history": [], "notes": "Earlier methodology: the 2021-2023 versions restart at 2018-12-31 with 244.2 million and the 2025 version at 198.0 million for the same week, so this 2017-2019 run is not comparable with later figures. Annotations in the file: summer slumps, winter holidays and 'data deleted (addons outage)' on 2019-05-05. Mozilla counts clients (Firefox profiles that sent telemetry), not people: one person with Firefox on two devices counts twice, and installs with telemetry switched off are not counted. Weekly data points; the dashboard is updated weekly.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2017-04-01-desktop-mau-312-9-million", "citation_text": "312.9 million monthly active Firefox desktop clients were counted by Mozilla for the week of 1 April 2017, the first point of its Public Data Report as published in April 2020, falling to 253.2 million by December 2019 (Mozilla, 2020). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 April 2020)\" (https://web.archive.org/web/20200415134949/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2017-04-01-desktop-mau-312-9-million." }, { "id": "mozilla-firefox-public-data-2019-12-14-desktop-yau-804-8-million", "family": "browsers-and-desktop-os", "statement": "804.8 million Firefox desktop clients were active at least once in the year to 14 December 2019 (yearly active users), down from 878.5 million in the year to 1 April 2017, by Mozilla's count (Mozilla, 2020).", "short_statement": null, "short_refs": null, "value": 804790110, "unit": "yearly active desktop clients (active in the past 365 days)", "display_value": "804.8 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-12-14", "population": "Firefox desktop clients active in the 365 days before the data point, worldwide (Mozilla telemetry)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: Yearly Active Users (Worldwide) data file", "source_url": "https://data.firefox.com/datasets/desktop/user-activity/Worldwide/YAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-01-01", "accessed_at": "2026-10-14", "quote": "Yearly Active Users (YAU) measures the number of Firefox Desktop clients active in the past 365 days. ... {\"x\":\"2017-04-01\",\"y\":878475600} ... {\"x\":\"2019-12-14\",\"y\":804790110}", "locator": "YAU data file (still served on 14 October 2026, no longer linked from the dashboard), description, first and last data points (raw/browsers-and-desktop-os/firefox-public-data-desktop-user-activity-worldwide-YAU.json)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "published_at is approximate (the series ends in December 2019; the file carries no date). Yearly actives count every client seen once in a year, so they run three times the monthly figure; they are not people. Mozilla stopped publishing the measure after 2019. Mozilla counts clients (Firefox profiles that sent telemetry), not people: one person with Firefox on two devices counts twice, and installs with telemetry switched off are not counted. Weekly data points; the dashboard is updated weekly.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2019-12-14-desktop-yau-804-8-million", "citation_text": "804.8 million Firefox desktop clients were active at least once in the year to 14 December 2019 (yearly active users), down from 878.5 million in the year to 1 April 2017, by Mozilla's count (Mozilla, 2020). Source: Mozilla, \"Firefox Public Data Report: Yearly Active Users (Worldwide) data file\" (https://data.firefox.com/datasets/desktop/user-activity/Worldwide/YAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2019-12-14-desktop-yau-804-8-million." }, { "id": "mozilla-firefox-desktop-mau-2018-12-to-2025-11-down-22pct", "family": "browsers-and-desktop-os", "statement": "Firefox's monthly active desktop clients fell 22% from 198.0 million at the end of 2018 to 154.4 million in November 2025, on the desktop series Mozilla published in 2025 (Mozilla, 2025).", "short_statement": null, "short_refs": null, "value": -22, "unit": "% change in monthly active desktop clients", "display_value": "-22%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-12/2025-11", "population": "Firefox desktop clients active in the past 28 days, worldwide (Mozilla telemetry, 2025 methodology)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 November 2025)", "source_url": "https://web.archive.org/web/20251115191105/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-11-03", "accessed_at": "2026-10-14", "quote": "{\"x\":\"2018-12-31\",\"y\":198036106} ... {\"x\":\"2025-11-03\",\"y\":154441412}", "locator": "Wayback snapshot 20251115191105 of the MAU data file, first and last data points (raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20251115191105.json)", "derived": true, "formula": "(154,441,412 - 198,036,106) / 198,036,106 = -22.0%", "headline": false, "series": "mozilla-firefox-mau-desktop-only-2025-version", "history": [], "notes": "Highest point on this series: 206.5 million (week of 30 March 2020, pandemic lockdowns). Same direction as StatCounter's desktop share (Firefox 23.2% in September 2012, 6.1% in September 2026). Mozilla counts clients (Firefox profiles that sent telemetry), not people: one person with Firefox on two devices counts twice, and installs with telemetry switched off are not counted. Weekly data points; the dashboard is updated weekly.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-desktop-mau-2018-12-to-2025-11-down-22pct", "citation_text": "Firefox's monthly active desktop clients fell 22% from 198.0 million at the end of 2018 to 154.4 million in November 2025, on the desktop series Mozilla published in 2025 (Mozilla, 2025). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 15 November 2025)\" (https://web.archive.org/web/20251115191105/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-desktop-mau-2018-12-to-2025-11-down-22pct." }, { "id": "mozilla-firefox-public-data-2023-12-04-desktop-mau-187-7-million-as-first-published", "family": "browsers-and-desktop-os", "statement": "187.7 million monthly active Firefox desktop clients were reported by Mozilla for the week of 4 December 2023 when first published; by 2025 Mozilla had restated the same week to 172.1 million for desktop alone (Mozilla, 2023).", "short_statement": null, "short_refs": null, "value": 187690400, "unit": "monthly active desktop clients (active in the past 28 days)", "display_value": "187.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-12-04", "population": "Firefox desktop clients active in the past 28 days, worldwide (Mozilla telemetry, 2023 methodology)", "sample_n": null, "publisher": "Mozilla", "source_title": "Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 17 December 2023)", "source_url": "https://web.archive.org/web/20231217193523/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-12-04", "accessed_at": "2026-10-14", "quote": "Monthly Active Users (MAU) measures the number of Firefox Desktop clients active in the past 28 days. ... {\"x\":\"2023-12-04\",\"y\":187690400}", "locator": "Wayback snapshot 20231217193523 of the MAU data file (raw/browsers-and-desktop-os/firefox-public-data-MAU-wayback-20231217193523.json); restated value 172,109,087 in snapshot 20251115191105; 214,291,809 (desktop and mobile) in the current file", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Three published values for one week: 187.7 million (desktop, 2023), 172.1 million (desktop, restated by February 2025) and 214.3 million (desktop and mobile, from December 2025). A writer quoting 'about 190 million Firefox users' from an older roundup is quoting the first, superseded figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2023-12-04-desktop-mau-187-7-million-as-first-published", "citation_text": "187.7 million monthly active Firefox desktop clients were reported by Mozilla for the week of 4 December 2023 when first published; by 2025 Mozilla had restated the same week to 172.1 million for desktop alone (Mozilla, 2023). Source: Mozilla, \"Firefox Public Data Report: User Activity (Monthly Active Users, Worldwide) (Wayback Machine capture, 17 December 2023)\" (https://web.archive.org/web/20231217193523/https://data.firefox.com/datasets/desktop/user-activity/Worldwide/MAU/index.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mozilla-firefox-public-data-2023-12-04-desktop-mau-187-7-million-as-first-published." }, { "id": "google-io-2012-06-28-chrome-310-million-active-users", "family": "browsers-and-desktop-os", "statement": "310 million active users used Chrome worldwide in June 2012, nearly double the 160 million of a year earlier, Google said at its I/O developer conference (Google, 2012).", "short_statement": null, "short_refs": null, "value": 310000000, "unit": "active users (Google's term, no definition given)", "display_value": "310 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-06", "population": "Chrome users worldwide, all platforms (desktop at the time)", "sample_n": null, "publisher": "Google", "source_title": "Chrome & Apps @ Google I/O: Your web, everywhere (Sundar Pichai, SVP Chrome & Apps)", "source_url": "https://blog.google/products-and-platforms/products/chrome/chrome-apps-google-io-your-web/", "source_type": "manufacturer", "source_access": "open", "published_at": "2012-06-28", "accessed_at": "2026-10-14", "quote": "Chrome has nearly doubled since last year’s I/O—from 160 million to 310 million active users around the world.", "locator": "Post body, paragraph 1 (raw/browsers-and-desktop-os/google-blog-2012-06-28-chrome-apps-io.html)", "derived": false, "formula": null, "headline": false, "series": "google-chrome-users-google-statements", "history": [], "notes": "The May 2011 figure (160 million) is the one quoted here as 'last year's I/O'. Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-io-2012-06-28-chrome-310-million-active-users", "citation_text": "310 million active users used Chrome worldwide in June 2012, nearly double the 160 million of a year earlier, Google said at its I/O developer conference (Google, 2012). Source: Google, \"Chrome & Apps @ Google I/O: Your web, everywhere (Sundar Pichai, SVP Chrome & Apps)\" (https://blog.google/products-and-platforms/products/chrome/chrome-apps-google-io-your-web/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-io-2012-06-28-chrome-310-million-active-users." }, { "id": "google-io-2013-05-15-chrome-750-million-active-users", "family": "browsers-and-desktop-os", "statement": "More than 750 million active users used Chrome in May 2013, Google said at its I/O developer conference (Google, 2013).", "short_statement": null, "short_refs": null, "value": 750000000, "unit": "active users (Google's term)", "display_value": "over 750 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-05", "population": "Chrome users worldwide, desktop and mobile", "sample_n": null, "publisher": "Google", "source_title": "Live from Google I/O: Mo' screens, mo' goodness (Chrome Blog)", "source_url": "https://chrome.googleblog.com/2013/05/live-from-google-io-mo-screens-mo.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-05-15", "accessed_at": "2026-10-14", "quote": "With over 750 million active users on Chrome, we’re now focused on bringing to mobile the speed, simplicity and security improvements that we’ve seen on the desktop.", "locator": "Post body, 'Chrome' paragraph (raw/browsers-and-desktop-os/google-chrome-blog-2013-05-15-io.html)", "derived": false, "formula": null, "headline": false, "series": "google-chrome-users-google-statements", "history": [], "notes": "Press reports at the time (TechCrunch) called it 'monthly active users'; Google's post says 'active users'. Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-io-2013-05-15-chrome-750-million-active-users", "citation_text": "More than 750 million active users used Chrome in May 2013, Google said at its I/O developer conference (Google, 2013). Source: Google, \"Live from Google I/O: Mo' screens, mo' goodness (Chrome Blog)\" (https://chrome.googleblog.com/2013/05/live-from-google-io-mo-screens-mo.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-io-2013-05-15-chrome-750-million-active-users." }, { "id": "google-chromium-blog-2016-11-16-chrome-two-billion-active-browsers", "family": "browsers-and-desktop-os", "statement": "More than 2 billion active Chrome browsers were in use worldwide in November 2016, most of them on mobile devices, Google said (Google, 2016).", "short_statement": null, "short_refs": null, "value": 2000000000, "unit": "active Chrome browsers (installs), not people", "display_value": "over 2 billion", "display_label": "Chromium Blog, November 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-11", "population": "Active Chrome browser installs worldwide, desktop and mobile", "sample_n": null, "publisher": "Google", "source_title": "Chrome Dev Summit 2016: The Mobile Web Moves Forward (Chromium Blog)", "source_url": "https://blog.chromium.org/2016/11/chrome-dev-summit-2016-mobile-web-moves.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-11-16", "accessed_at": "2026-10-14", "quote": "There are now more than two billion active Chrome browsers worldwide, with many more web users across other browsers. The majority of these users are now on mobile devices", "locator": "Section 'Reach of the web', paragraph 1 (raw/browsers-and-desktop-os/chromium-blog-2016-11-chrome-dev-summit.html)", "derived": false, "formula": null, "headline": false, "series": "google-chrome-users-google-statements", "history": [], "notes": "The last Chrome-only total found from Google; later figures are thresholds ('over one billion', 2020 10-K; 'over 2 billion', 2024 list). Browsers, not people: one person with Chrome on a phone and a laptop counts twice. Announced on stage at Chrome Dev Summit on 10 November 2016; the blog post is dated 16 November 2016. Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-chromium-blog-2016-11-16-chrome-two-billion-active-browsers", "citation_text": "More than 2 billion active Chrome browsers were in use worldwide in November 2016, most of them on mobile devices, Google said (Google, 2016). Source: Google, \"Chrome Dev Summit 2016: The Mobile Web Moves Forward (Chromium Blog)\" (https://blog.chromium.org/2016/11/chrome-dev-summit-2016-mobile-web-moves.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-chromium-blog-2016-11-16-chrome-two-billion-active-browsers." }, { "id": "alphabet-10k-fy2019-chrome-over-one-billion-monthly-active-users", "family": "browsers-and-desktop-os", "statement": "Over 1 billion monthly active users was the level Alphabet said Chrome exceeded in its 10-K for 2019, alongside Android, Gmail, Google Drive, Maps, Play, Search and YouTube (Alphabet, 2020).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users (threshold stated in a filing)", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-12", "population": "Chrome users worldwide (Alphabet's monthly active user count)", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Inc. Form 10-K for the fiscal year ended December 31, 2019", "source_url": "https://www.sec.gov/Archives/edgar/data/1652044/000165204420000008/goog10-k2019.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-02-04", "accessed_at": "2026-10-14", "quote": "Google's core products and platforms, such as Android, Chrome, Gmail, Google Drive, Google Maps, Google Play, Search, and YouTube each have over one billion monthly active users.", "locator": "Part I, Item 1 Business, Overview (the 'Google' section) (raw/browsers-and-desktop-os/alphabet-10k-fy2019.htm)", "derived": false, "formula": null, "headline": false, "series": "google-chrome-users-google-statements", "history": [], "notes": "The same 'over one billion' wording ran in the FY2015 to FY2019 10-Ks (EDGAR full-text search); later 10-Ks drop per-product user counts. The FY2025 10-K (filed 5 February 2026) says only that 'all 15 of our half-billion-user products, including seven with two billion users' use Gemini, without naming them. Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-10k-fy2019-chrome-over-one-billion-monthly-active-users", "citation_text": "Over 1 billion monthly active users was the level Alphabet said Chrome exceeded in its 10-K for 2019, alongside Android, Gmail, Google Drive, Maps, Play, Search and YouTube (Alphabet, 2020). Source: Alphabet, \"Alphabet Inc. Form 10-K for the fiscal year ended December 31, 2019\" (https://www.sec.gov/Archives/edgar/data/1652044/000165204420000008/goog10-k2019.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-10k-fy2019-chrome-over-one-billion-monthly-active-users." }, { "id": "9to5google-2024-10-29-chrome-among-six-google-products-with-2-billion-monthly-users-at-io-2024", "family": "browsers-and-desktop-os", "statement": "Over 2 billion monthly users used Chrome as of Google I/O in May 2024, when it was one of six Google products above that level, 9to5Google reported from Google's keynote; Google Maps became the seventh in October 2024 (9to5Google, 2024).", "short_statement": null, "short_refs": null, "value": 2000000000, "unit": "monthly users (threshold, Google's list as reported)", "display_value": "over 2 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-05", "population": "Chrome users worldwide (Google's monthly user count, threshold only)", "sample_n": null, "publisher": "9to5Google", "source_title": "Google Maps now has over 2 billion monthly users (Abner Li, 9to5Google)", "source_url": "https://9to5google.com/2024/10/29/google-maps-2-billion/", "source_type": "secondary", "source_access": "open", "published_at": "2024-10-29", "accessed_at": "2026-10-14", "quote": "As of May ( at I/O 2024 ), Google only had six products on that 2+ billion monthly users list: Search, Gmail, Android, Chrome, Play Store, and YouTube.", "locator": "Article paragraph 2 (raw/browsers-and-desktop-os/9to5google-2024-10-29-google-maps-2-billion.html); the I/O 2024 keynote shows the list on screen (YouTube link in the article)", "derived": false, "formula": null, "headline": false, "series": "google-chrome-users-google-statements", "history": [], "notes": "Google's own text does not name the products: Sundar Pichai's Q3 2024 remarks on blog.google say 'Today, all seven of our products and platforms with more than 2 billion monthly users use Gemini models' (raw/browsers-and-desktop-os/google-blog-2024-10-29-q3-earnings-ceo-remarks.html); his I/O 2024 text says 'all of our 2-billion user products use Gemini'. Threshold, not a count. Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#9to5google-2024-10-29-chrome-among-six-google-products-with-2-billion-monthly-users-at-io-2024", "citation_text": "Over 2 billion monthly users used Chrome as of Google I/O in May 2024, when it was one of six Google products above that level, 9to5Google reported from Google's keynote; Google Maps became the seventh in October 2024 (9to5Google, 2024). Source: 9to5Google, \"Google Maps now has over 2 billion monthly users (Abner Li, 9to5Google)\" (https://9to5google.com/2024/10/29/google-maps-2-billion/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#9to5google-2024-10-29-chrome-among-six-google-products-with-2-billion-monthly-users-at-io-2024." }, { "id": "google-blog-2025-02-11-over-1-billion-chrome-users-on-enhanced-protection", "family": "browsers-and-desktop-os", "statement": "More than 1 billion Chrome users had switched on Enhanced Protection, the strongest Safe Browsing mode, by February 2025, Google said, a floor for Chrome's user base rather than a total (Google, 2025).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "Chrome users with Enhanced Protection switched on", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02", "population": "Chrome users who opted into Safe Browsing's Enhanced Protection mode (worldwide)", "sample_n": null, "publisher": "Google", "source_title": "Defending 1 billion Chrome users with Enhanced Protection (Google, The Keyword)", "source_url": "https://blog.google/products/chrome/google-chrome-safe-browsing-one-billion-users/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-02-11", "accessed_at": "2026-10-14", "quote": "And now, more than 1 billion Chrome users are using this mode, making them two times as safe from phishing and other scams when compared to Safe Browsing’s Standard Protection mode.", "locator": "Post body, paragraph 1 (raw/browsers-and-desktop-os/google-blog-2025-02-11-enhanced-protection-1-billion.html); authors Benjamin Ackerman and Jonathan Li", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The most recent Chrome user figure Google has published, and only for one opt-in feature (launched 2020). Google's own Chrome counts use changing measures (active users, active browsers, monthly active users) and a browser on two devices can count twice. Google has published no Chrome total since 2016 apart from 'over one billion' (Alphabet 10-K, 2020) and listing Chrome among products with over 2 billion monthly users (2024, reported).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-blog-2025-02-11-over-1-billion-chrome-users-on-enhanced-protection", "citation_text": "More than 1 billion Chrome users had switched on Enhanced Protection, the strongest Safe Browsing mode, by February 2025, Google said, a floor for Chrome's user base rather than a total (Google, 2025). Source: Google, \"Defending 1 billion Chrome users with Enhanced Protection (Google, The Keyword)\" (https://blog.google/products/chrome/google-chrome-safe-browsing-one-billion-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-blog-2025-02-11-over-1-billion-chrome-users-on-enhanced-protection." }, { "id": "atlasvpn-2022-05-31-restates-statcounter-share-as-chrome-over-3-3-billion-users", "family": "browsers-and-desktop-os", "statement": "Over 3.3 billion Chrome users was Atlas VPN's May 2022 estimate, made by converting StatCounter's browser share into people with Internet World Stats' internet-user count, an early source of the '3 billion Chrome users' in circulation (Atlas VPN, 2022).", "short_statement": null, "short_refs": null, "value": 3300000000, "unit": "estimated Chrome users (StatCounter share x internet users)", "display_value": "over 3.3 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-04", "population": "Internet users worldwide (Internet World Stats) multiplied by StatCounter's all-platform Chrome share", "sample_n": null, "publisher": "Atlas VPN", "source_title": "Apple's Safari browser now has more than 1 billion users (Atlas VPN blog, Wayback capture 31 May 2022)", "source_url": "https://web.archive.org/web/20220531141747/https://atlasvpn.com/blog/apples-safari-browser-now-has-more-than-1-billion-users", "source_type": "secondary", "source_access": "open", "published_at": "2022-05-31", "accessed_at": "2026-10-14", "quote": "Google Chrome is the most popular browser worldwide, with over 3.3 billion users. ... The statistics are based on the GlobalStats browser market share percentage, which was then converted into numbers using the Internet World Stats internet user metric", "locator": "Post body, paragraphs 1 and 4 (raw/browsers-and-desktop-os/atlasvpn-2022-safari-1-billion.html, Wayback snapshot 20220531141747; atlasvpn.com no longer serves the post)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "TechCrunch (1 June 2022) relayed Atlas VPN's chart figure as 3,378,967,819 Chrome users (raw/browsers-and-desktop-os/techcrunch-2022-06-01-safari-one-billion.html). The post also links an earlier Atlas VPN post titled 'More than 3 billion internet users now use the Google Chrome browser'. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#atlasvpn-2022-05-31-restates-statcounter-share-as-chrome-over-3-3-billion-users", "citation_text": "Over 3.3 billion Chrome users was Atlas VPN's May 2022 estimate, made by converting StatCounter's browser share into people with Internet World Stats' internet-user count, an early source of the '3 billion Chrome users' in circulation (Atlas VPN, 2022). Source: Atlas VPN, \"Apple's Safari browser now has more than 1 billion users (Atlas VPN blog, Wayback capture 31 May 2022)\" (https://web.archive.org/web/20220531141747/https://atlasvpn.com/blog/apples-safari-browser-now-has-more-than-1-billion-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#atlasvpn-2022-05-31-restates-statcounter-share-as-chrome-over-3-3-billion-users." }, { "id": "backlinko-2026-05-15-restates-chrome-3-83-billion-users-estimate", "family": "browsers-and-desktop-os", "statement": "3.83 billion Chrome users is Backlinko's estimate for 2025, which its own note says comes from ITU internet-user totals and StatCounter's Chrome share, not from Google (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 3830000000, "unit": "estimated Chrome users (share x internet users)", "display_value": "3.83 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Internet users worldwide (ITU) multiplied by StatCounter's Chrome share", "sample_n": null, "publisher": "Backlinko", "source_title": "Google Chrome Statistics (Brian Dean, Backlinko, last updated 15 May 2026)", "source_url": "https://backlinko.com/chrome-users", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-15", "accessed_at": "2026-10-14", "quote": "An estimated 3.83 billion internet users globally use Chrome as their browser. ... Note: Data for 2022-2025 based on estimates using ITU data on internet users and StatCounter data for Chrome market share.", "locator": "Section 'Number of Chrome Users', paragraph 1 and the note above the user table (raw/browsers-and-desktop-os/backlinko-chrome-users.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same site's browser-market-share page (updated 13 May 2026) gives a different Chrome estimate, 4.16 billion, from 68.02% of 6.12 billion internet users. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-15-restates-chrome-3-83-billion-users-estimate", "citation_text": "3.83 billion Chrome users is Backlinko's estimate for 2025, which its own note says comes from ITU internet-user totals and StatCounter's Chrome share, not from Google (Backlinko, 2026). Source: Backlinko, \"Google Chrome Statistics (Brian Dean, Backlinko, last updated 15 May 2026)\" (https://backlinko.com/chrome-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-15-restates-chrome-3-83-billion-users-estimate." }, { "id": "backlinko-2026-05-13-restates-chrome-4-16-billion-people-estimate", "family": "browsers-and-desktop-os", "statement": "4.16 billion people using Chrome is Backlinko's April 2026 estimate on its browser-share page, 68.02% of 6.12 billion internet users, two days apart from the same site's 3.83 billion (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 4160000000, "unit": "estimated Chrome users (share x internet users)", "display_value": "4.16 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Internet users worldwide (6.12 billion, Backlinko's figure) multiplied by StatCounter's April 2026 Chrome share", "sample_n": null, "publisher": "Backlinko", "source_title": "Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)", "source_url": "https://backlinko.com/browser-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-13", "accessed_at": "2026-10-14", "quote": "Google Chrome holds over 68.02% of the browser market share in April 2026. Considering there are 6.12 billion internet users, the number of people using it is estimated to be 4.16 billion worldwide.", "locator": "Section 'How Many People Use Google Chrome?' (raw/browsers-and-desktop-os/backlinko-browser-market-share.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same page: Safari 1.04 billion, Edge 338 million, Firefox 138 million, all by the same share x internet-users method. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-chrome-4-16-billion-people-estimate", "citation_text": "4.16 billion people using Chrome is Backlinko's April 2026 estimate on its browser-share page, 68.02% of 6.12 billion internet users, two days apart from the same site's 3.83 billion (Backlinko, 2026). Source: Backlinko, \"Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)\" (https://backlinko.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-chrome-4-16-billion-people-estimate." }, { "id": "demandsage-2025-12-30-restates-chrome-3-62-billion-users", "family": "browsers-and-desktop-os", "statement": "3.62 billion Chrome users is DemandSage's headline figure, which is Backlinko's 2024 estimate carried forward; DemandSage cites Statista and Backlinko and says Google has not disclosed its user numbers since 2023 (DemandSage, 2025).", "short_statement": null, "short_refs": null, "value": 3620000000, "unit": "estimated Chrome users (restated estimate)", "display_value": "3.62 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Estimate (Statista, Backlinko), no stated base", "sample_n": null, "publisher": "DemandSage", "source_title": "How Many People Use Google Chrome (Updated 2026 Data) (Naveen Kumar, DemandSage)", "source_url": "https://www.demandsage.com/chrome-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2025-12-30", "accessed_at": "2026-10-14", "quote": "Over 5.65 billion internet users are there, and more than 3.62 billion of them use Chrome. ... Google has not disclosed its users’ data since 2023, so the data can vary. Source: Statista , Backlinko", "locator": "Sections 'How Many People Use Chrome?' and the note under the users-by-year table (raw/browsers-and-desktop-os/demandsage-chrome-statistics.html); page first published 14 November 2025, modified 30 December 2025", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Roundup (content farm): restatement record only. Its year table (2025* 3.83 billion, 2024 3.62 billion, 2023 3.45 billion) matches Backlinko's. The claim that Google disclosed users in 2023 is unsupported: no Google Chrome total was found after 2016 apart from the 2020 10-K threshold. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-30-restates-chrome-3-62-billion-users", "citation_text": "3.62 billion Chrome users is DemandSage's headline figure, which is Backlinko's 2024 estimate carried forward; DemandSage cites Statista and Backlinko and says Google has not disclosed its user numbers since 2023 (DemandSage, 2025). Source: DemandSage, \"How Many People Use Google Chrome (Updated 2026 Data) (Naveen Kumar, DemandSage)\" (https://www.demandsage.com/chrome-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-30-restates-chrome-3-62-billion-users." }, { "id": "wikipedia-2026-03-restates-chrome-3-62-billion-users-citing-demandsage", "family": "browsers-and-desktop-os", "statement": "3.62 billion users is the Chrome figure Wikipedia's Google Chrome article gives 'as of March 2026', citing DemandSage, whose number traces back to an estimate from StatCounter page-view shares (Wikipedia, 2026).", "short_statement": null, "short_refs": null, "value": 3620000000, "unit": "estimated Chrome users (restated)", "display_value": "3.62 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Restated estimate (no base given)", "sample_n": null, "publisher": "Wikipedia", "source_title": "Google Chrome (Wikipedia article, wikitext as served 14 October 2026)", "source_url": "https://en.wikipedia.org/wiki/Google_Chrome", "source_type": "secondary", "source_access": "open", "published_at": "2026-03-20", "accessed_at": "2026-10-14", "quote": "Chrome has approximately 3.62 billion users as of March 2026.", "locator": "Lead section, paragraph on market share; reference to DemandSage 'How Many People Use Google Chrome (Updated 2026 Data)', access-date 20 March 2026 (raw/browsers-and-desktop-os/wikipedia-google-chrome-raw.txt)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "published_at = the citation's access date (the sentence's last edit date was not checked). Chain: Wikipedia -> DemandSage -> Backlinko/Statista -> ITU internet users x StatCounter share. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-03-restates-chrome-3-62-billion-users-citing-demandsage", "citation_text": "3.62 billion users is the Chrome figure Wikipedia's Google Chrome article gives 'as of March 2026', citing DemandSage, whose number traces back to an estimate from StatCounter page-view shares (Wikipedia, 2026). Source: Wikipedia, \"Google Chrome (Wikipedia article, wikitext as served 14 October 2026)\" (https://en.wikipedia.org/wiki/Google_Chrome). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-03-restates-chrome-3-62-billion-users-citing-demandsage." }, { "id": "forbes-2025-10-21-restates-chrome-more-than-3-billion-users", "family": "browsers-and-desktop-os", "statement": "More than 3 billion Chrome users is the figure Forbes used in October 2025 with no source given; the last Chrome-only total found from Google was more than two billion active Chrome browsers in 2016 (Forbes, 2025).", "short_statement": null, "short_refs": null, "value": 3000000000, "unit": "Chrome users (unsourced)", "display_value": "more than 3 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10", "population": "Unsourced", "sample_n": null, "publisher": "Forbes", "source_title": "'Phased Out': Google Confirms Bad News For 3 Billion Chrome Users (Zak Doffman, Forbes, Wayback capture 21 October 2025)", "source_url": "https://www.forbes.com/sites/zakdoffman/2025/10/21/phased-out-google-confirms-bad-news-for-all-3-billion-chrome-users/", "source_type": "secondary", "source_access": "open", "published_at": "2025-10-21", "accessed_at": "2026-10-14", "quote": "Now Google has confirmed more bad news for Chrome’s more than 3 billion users.", "locator": "Headline and paragraph 1 (raw/browsers-and-desktop-os/forbes-2025-10-21-3-billion-chrome-users.html, fetched from Wayback snapshot 20251021052307 because forbes.com blocks automated fetches)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Forbes headlines have used '3 billion Chrome users' for several years; Newsweek used the same wording in 2025. No Google statement of '3 billion' was found on blog.google, in Alphabet filings or in earnings remarks. Traced: the 3.x to 4.x billion 'Chrome users' in roundups are not Google figures. They multiply a StatCounter share of page views by an estimate of internet users, which StatCounter's own FAQ says its page-view shares are not designed for (page views, not unique visitors). Google's last numbered total is 'more than two billion active Chrome browsers' (2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#forbes-2025-10-21-restates-chrome-more-than-3-billion-users", "citation_text": "More than 3 billion Chrome users is the figure Forbes used in October 2025 with no source given; the last Chrome-only total found from Google was more than two billion active Chrome browsers in 2016 (Forbes, 2025). Source: Forbes, \"'Phased Out': Google Confirms Bad News For 3 Billion Chrome Users (Zak Doffman, Forbes, Wayback capture 21 October 2025)\" (https://www.forbes.com/sites/zakdoffman/2025/10/21/phased-out-google-confirms-bad-news-for-all-3-billion-chrome-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#forbes-2025-10-21-restates-chrome-more-than-3-billion-users." }, { "id": "microsoft-fy26-q3-2026-04-29-edge-taken-share-20-consecutive-quarters", "family": "browsers-and-desktop-os", "statement": "20 consecutive quarters of share gains for its Edge browser was Microsoft's claim on its April 2026 earnings call, which gave no Edge user count (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 20, "unit": "consecutive quarters of browser share gains (Microsoft's claim)", "display_value": "20 quarters", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Microsoft Edge share of browser usage (Microsoft's measure, not stated)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2026 Third Quarter Earnings Conference Call (transcript)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "Our Edge browser has taken share for 20 consecutive quarters, and Bing monthly active users reached 1 billion for the first time.", "locator": "Satya Nadella prepared remarks, consumer paragraph (after 'Monthly active Windows devices surpassed 1.6 billion') (raw/browsers-and-desktop-os/microsoft-earnings-fy-2026-q3.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft does not say whose share data it uses. The January 2026 call said 'we had share gains this quarter across Windows, Edge, and Bing'. StatCounter's desktop Edge share was 13.8% in September 2024 and 14.6% in September 2026, with dips in between (10.4% in September 2025). Microsoft has not published a current Edge user count: its earnings calls report share gains, not users. The figures it has given count devices or 'customers', not people. Edge passed Firefox (January 2021) and Safari (February 2022) on desktop in StatCounter's data.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-2026-04-29-edge-taken-share-20-consecutive-quarters", "citation_text": "20 consecutive quarters of share gains for its Edge browser was Microsoft's claim on its April 2026 earnings call, which gave no Edge user count (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2026 Third Quarter Earnings Conference Call (transcript)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-2026-04-29-edge-taken-share-20-consecutive-quarters." }, { "id": "windowscentral-2017-09-13-microsoft-edge-330-million-monthly-active-devices", "family": "browsers-and-desktop-os", "statement": "More than 330 million monthly active devices ran Microsoft Edge in September 2017, Microsoft said at its Edge Web Summit, more than double the 150 million it reported in April 2016 (Windows Central, 2017).", "short_statement": null, "short_refs": null, "value": 330000000, "unit": "monthly active devices running Edge (Microsoft's count)", "display_value": "over 330 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Windows 10 devices (PCs, Xbox and other hardware) on which Edge was active in a month", "sample_n": null, "publisher": "Windows Central", "source_title": "Microsoft Edge now used on more than 330 million monthly active devices (Dan Thorp-Lancaster, Windows Central)", "source_url": "https://www.windowscentral.com/microsoft-edge-now-being-used-more-330-million-monthly-active-devices", "source_type": "secondary", "source_access": "open", "published_at": "2017-09-13", "accessed_at": "2026-10-14", "quote": "On stage at its Edge Web Summit 2017 event, Microsoft announced that its Edge browser is now in use on more than 330 million monthly active devices (via Venturebeat ).", "locator": "Article paragraph 1; the next sentence gives the April 2016 figure of 150 million (raw/browsers-and-desktop-os/windowscentral-edge-330-million.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-edge-reach-microsoft-statements", "history": [], "notes": "Devices, not people, and it covers the original EdgeHTML Edge on Windows 10 only. Critics (Thurrott) said opening a Windows Store e-book in Edge counted as active use. Microsoft has not published a current Edge user count: its earnings calls report share gains, not users. The figures it has given count devices or 'customers', not people. Edge passed Firefox (January 2021) and Safari (February 2022) on desktop in StatCounter's data.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2017-09-13-microsoft-edge-330-million-monthly-active-devices", "citation_text": "More than 330 million monthly active devices ran Microsoft Edge in September 2017, Microsoft said at its Edge Web Summit, more than double the 150 million it reported in April 2016 (Windows Central, 2017). Source: Windows Central, \"Microsoft Edge now used on more than 330 million monthly active devices (Dan Thorp-Lancaster, Windows Central)\" (https://www.windowscentral.com/microsoft-edge-now-being-used-more-330-million-monthly-active-devices). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2017-09-13-microsoft-edge-330-million-monthly-active-devices." }, { "id": "windowscentral-2021-01-05-microsoft-job-listing-edge-reached-600-million-customers", "family": "browsers-and-desktop-os", "statement": "600 million 'customers' reached by Microsoft Edge was the wording of a Microsoft job listing reported in January 2021; Windows Central corrected its first reading of '600 million people' and Microsoft never published it as a user count (Windows Central, 2021).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "'customers' reached (Microsoft job listing wording)", "display_value": "600 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01", "population": "Microsoft Edge reach across Windows, macOS, iOS and Android (undefined)", "sample_n": null, "publisher": "Windows Central", "source_title": "600 million people have Microsoft Edge, according to job listing (Sean Endicott, Windows Central)", "source_url": "https://www.windowscentral.com/microsoft-job-listing-states-edge-reaches-600-million-people", "source_type": "secondary", "source_access": "open", "published_at": "2021-01-05", "accessed_at": "2026-10-14", "quote": "This story has been updated to clarify the difference between reaching 600 million customers and having 600 million users. ... With the general availability Edge has already reached 600 million customers", "locator": "Update note at the top of the article and the quoted job-listing text (raw/browsers-and-desktop-os/windowscentral-edge-600-million-job-listing.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-edge-reach-microsoft-statements", "history": [], "notes": "The article's own update line is misdated 'January 5, 2020'; the article was published 5 January 2021. This is the origin of '600 million Edge users' in roundups. Microsoft has not published a current Edge user count: its earnings calls report share gains, not users. The figures it has given count devices or 'customers', not people. Edge passed Firefox (January 2021) and Safari (February 2022) on desktop in StatCounter's data.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2021-01-05-microsoft-job-listing-edge-reached-600-million-customers", "citation_text": "600 million 'customers' reached by Microsoft Edge was the wording of a Microsoft job listing reported in January 2021; Windows Central corrected its first reading of '600 million people' and Microsoft never published it as a user count (Windows Central, 2021). Source: Windows Central, \"600 million people have Microsoft Edge, according to job listing (Sean Endicott, Windows Central)\" (https://www.windowscentral.com/microsoft-job-listing-states-edge-reaches-600-million-people). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2021-01-05-microsoft-job-listing-edge-reached-600-million-customers." }, { "id": "backlinko-2026-05-13-restates-edge-338-million-people-estimate", "family": "browsers-and-desktop-os", "statement": "338 million people using Microsoft Edge is Backlinko's April 2026 estimate, its 5.53% share of page views applied to 6.12 billion internet users, not a Microsoft figure (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 338000000, "unit": "estimated Edge users (share x internet users)", "display_value": "338 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Internet users worldwide (6.12 billion, Backlinko's figure) multiplied by StatCounter's April 2026 Edge share", "sample_n": null, "publisher": "Backlinko", "source_title": "Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)", "source_url": "https://backlinko.com/browser-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-13", "accessed_at": "2026-10-14", "quote": "As of April 2026, Microsoft Edge has 5.53% of the worldwide browser market, with an estimated 338 million people using it today.", "locator": "Section 'How Many People Use Edge?' (raw/browsers-and-desktop-os/backlinko-browser-market-share.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Share x population estimates undercount browsers used mostly at work and on desktops (Edge has 14.6% of desktop page views but under 0.5% of mobile). Atlas VPN's 2022 version of the same method gave Edge about 212.7 million users. Microsoft has not published a current Edge user count: its earnings calls report share gains, not users. The figures it has given count devices or 'customers', not people. Edge passed Firefox (January 2021) and Safari (February 2022) on desktop in StatCounter's data.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-edge-338-million-people-estimate", "citation_text": "338 million people using Microsoft Edge is Backlinko's April 2026 estimate, its 5.53% share of page views applied to 6.12 billion internet users, not a Microsoft figure (Backlinko, 2026). Source: Backlinko, \"Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)\" (https://backlinko.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-edge-338-million-people-estimate." }, { "id": "apple-2026-01-29-q1-fy26-installed-base-more-than-2-5-billion-active-devices", "family": "browsers-and-desktop-os", "statement": "More than 2.5 billion active Apple devices made up Apple's installed base in January 2026, the company said; Safari is the default browser on its iPhones, iPads and Macs, but Apple publishes no Safari user count (Apple, 2026).", "short_statement": null, "short_refs": null, "value": 2500000000, "unit": "active Apple devices (all products)", "display_value": "more than 2.5 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Active Apple devices worldwide (iPhone, iPad, Mac, Watch and others), Apple's count", "sample_n": null, "publisher": "Apple", "source_title": "Apple reports first quarter results (Apple Newsroom press release, fiscal 2026 Q1)", "source_url": "https://www.apple.com/newsroom/2026/01/apple-reports-first-quarter-results/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-29", "accessed_at": "2026-10-14", "quote": "We are also excited to announce that our installed base now has more than 2.5 billion active devices", "locator": "Tim Cook quote, paragraph 2 of the press release (raw/browsers-and-desktop-os/apple-newsroom-2026-01-q1-fy26-results.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Devices, not people or Safari users; Apple's previous figure was 2.35 billion (January 2025). Apple has never published a Safari user count; the '1 billion Safari users' in circulation is Atlas VPN's 2022 estimate. Context for Safari and for the Mac.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2026-01-29-q1-fy26-installed-base-more-than-2-5-billion-active-devices", "citation_text": "More than 2.5 billion active Apple devices made up Apple's installed base in January 2026, the company said; Safari is the default browser on its iPhones, iPads and Macs, but Apple publishes no Safari user count (Apple, 2026). Source: Apple, \"Apple reports first quarter results (Apple Newsroom press release, fiscal 2026 Q1)\" (https://www.apple.com/newsroom/2026/01/apple-reports-first-quarter-results/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2026-01-29-q1-fy26-installed-base-more-than-2-5-billion-active-devices." }, { "id": "techcrunch-2018-10-30-apple-100-million-active-macs", "family": "browsers-and-desktop-os", "statement": "100 million active Macs made up the Mac installed base in October 2018, Apple CEO Tim Cook said at the company's Brooklyn event, the most recent Mac count Apple has given (TechCrunch, 2018).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "active Macs (Apple's count)", "display_value": "100 million", "display_label": "Tim Cook, Apple event, October 2018", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-10", "population": "Active Mac computers worldwide (Apple's measure; not defined)", "sample_n": null, "publisher": "TechCrunch", "source_title": "There are now 100 million Macs in use (Romain Dillet, TechCrunch)", "source_url": "https://techcrunch.com/2018/10/30/there-are-now-100-million-macs-in-use/", "source_type": "secondary", "source_access": "open", "published_at": "2018-10-30", "accessed_at": "2026-10-14", "quote": "During its press event in Brooklyn , Apple CEO Tim Cook shared some numbers on the Mac in particular. The active install base of all Macs is currently 100 million.", "locator": "Article paragraph 1 (raw/browsers-and-desktop-os/techcrunch-2018-10-30-100-million-macs.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Said on stage (keynote video), so the first outlet's report is the citable text. Same article: 51% of Mac buyers were new to the Mac (76% in China). Since then Apple has said only that the Mac installed base reached all-time highs, without a number (checked to the January 2026 results). StatCounter: macOS 16.8% of desktop page views in September 2026; Steam: 1.9% of gamers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2018-10-30-apple-100-million-active-macs", "citation_text": "100 million active Macs made up the Mac installed base in October 2018, Apple CEO Tim Cook said at the company's Brooklyn event, the most recent Mac count Apple has given (TechCrunch, 2018). Source: TechCrunch, \"There are now 100 million Macs in use (Romain Dillet, TechCrunch)\" (https://techcrunch.com/2018/10/30/there-are-now-100-million-macs-in-use/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2018-10-30-apple-100-million-active-macs." }, { "id": "atlasvpn-2022-05-31-restates-statcounter-share-as-safari-1-billion-users", "family": "browsers-and-desktop-os", "statement": "1 billion Safari users (1,006,232,879) was Atlas VPN's May 2022 estimate, StatCounter's 19.16% browser share converted into people with Internet World Stats' internet-user count; it is the source of the 'Safari has 1 billion users' headlines, not an Apple figure (Atlas VPN, 2022).", "short_statement": null, "short_refs": null, "value": 1006232879, "unit": "estimated Safari users (StatCounter share x internet users)", "display_value": "1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-04", "population": "Internet users worldwide (Internet World Stats) multiplied by StatCounter's all-platform Safari share", "sample_n": null, "publisher": "Atlas VPN", "source_title": "Apple's Safari browser now has more than 1 billion users (Atlas VPN blog, Wayback capture 31 May 2022)", "source_url": "https://web.archive.org/web/20220531141747/https://atlasvpn.com/blog/apples-safari-browser-now-has-more-than-1-billion-users", "source_type": "secondary", "source_access": "open", "published_at": "2022-05-31", "accessed_at": "2026-10-14", "quote": "According to the findings by the Atlas VPN team, 1,006,232,879 internet users ( 19.16% of all internet users) now use the Safari browser, making it the second browser with over a billion users.", "locator": "Post body, paragraph 3 (raw/browsers-and-desktop-os/atlasvpn-2022-safari-1-billion.html, Wayback snapshot 20220531141747)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Relayed by TechCrunch ('Report shows that Safari reaches one billion worldwide users', 1 June 2022) and AppleInsider (31 May 2022). Page views are not people (StatCounter FAQ). Backlinko's May 2026 update of the same method gives 1.04 billion.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#atlasvpn-2022-05-31-restates-statcounter-share-as-safari-1-billion-users", "citation_text": "1 billion Safari users (1,006,232,879) was Atlas VPN's May 2022 estimate, StatCounter's 19.16% browser share converted into people with Internet World Stats' internet-user count; it is the source of the 'Safari has 1 billion users' headlines, not an Apple figure (Atlas VPN, 2022). Source: Atlas VPN, \"Apple's Safari browser now has more than 1 billion users (Atlas VPN blog, Wayback capture 31 May 2022)\" (https://web.archive.org/web/20220531141747/https://atlasvpn.com/blog/apples-safari-browser-now-has-more-than-1-billion-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#atlasvpn-2022-05-31-restates-statcounter-share-as-safari-1-billion-users." }, { "id": "backlinko-2026-05-13-restates-safari-1-04-billion-people-estimate", "family": "browsers-and-desktop-os", "statement": "1.04 billion people using Safari is Backlinko's April 2026 estimate, Safari's 17.04% share of page views applied to 6.12 billion internet users, not an Apple figure (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 1040000000, "unit": "estimated Safari users (share x internet users)", "display_value": "1.04 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Internet users worldwide (6.12 billion, Backlinko's figure) multiplied by StatCounter's April 2026 Safari share", "sample_n": null, "publisher": "Backlinko", "source_title": "Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)", "source_url": "https://backlinko.com/browser-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-13", "accessed_at": "2026-10-14", "quote": "Apple’s offering, Safari, currently holds 17.04% of the internet browser market, with an estimated 1.04 billion people using it as of April 2026.", "locator": "Section 'How Many People Use Safari?' (raw/browsers-and-desktop-os/backlinko-browser-market-share.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement of the Atlas VPN method (2022: 1,006,232,879). Apple's own figure is 2.5 billion active devices (all products, January 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-safari-1-04-billion-people-estimate", "citation_text": "1.04 billion people using Safari is Backlinko's April 2026 estimate, Safari's 17.04% share of page views applied to 6.12 billion internet users, not an Apple figure (Backlinko, 2026). Source: Backlinko, \"Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)\" (https://backlinko.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-safari-1-04-billion-people-estimate." }, { "id": "backlinko-2026-05-13-restates-firefox-138-million-people-estimate", "family": "browsers-and-desktop-os", "statement": "138 million people using Firefox is Backlinko's April 2026 estimate from Firefox's 2.26% share of page views, well below Mozilla's own count of about 195 million monthly active desktop and mobile clients at that time (Backlinko, 2026).", "short_statement": null, "short_refs": null, "value": 138000000, "unit": "estimated Firefox users (share x internet users)", "display_value": "138 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Internet users worldwide (6.12 billion, Backlinko's figure) multiplied by StatCounter's April 2026 Firefox share", "sample_n": null, "publisher": "Backlinko", "source_title": "Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)", "source_url": "https://backlinko.com/browser-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-13", "accessed_at": "2026-10-14", "quote": "In terms of the total web market share, Mozilla’s Firefox currently holds 2.26% across all platforms as of April 2026. With only 0.64% coming from mobile devices. It’s estimated that 138 million people use Firefox today.", "locator": "Section 'How Many People Use Firefox?' (raw/browsers-and-desktop-os/backlinko-browser-market-share.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Mozilla's Public Data Report gave 194.9 million monthly active clients (desktop and mobile) for the week of 4 May 2026 and 211.9 million for 5 October 2026: the share-times-population method undercounts desktop-heavy browsers. Atlas VPN's 2022 estimate was 179 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-firefox-138-million-people-estimate", "citation_text": "138 million people using Firefox is Backlinko's April 2026 estimate from Firefox's 2.26% share of page views, well below Mozilla's own count of about 195 million monthly active desktop and mobile clients at that time (Backlinko, 2026). Source: Backlinko, \"Web Browser Market Share In 2026: 85+ Browser Usage Statistics (Backlinko, last updated 13 May 2026)\" (https://backlinko.com/browser-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#backlinko-2026-05-13-restates-firefox-138-million-people-estimate." }, { "id": "opera-6k-2026-08-19-q2-2026-average-maus-288-million", "family": "browsers-and-desktop-os", "statement": "288 million average monthly active users used Opera's browsers and apps in the second quarter of 2026, by Opera's count in its quarterly results (Opera, 2026).", "short_statement": null, "short_refs": null, "value": 288000000, "unit": "average monthly active users, all Opera products (device-based)", "display_value": "288 million", "display_label": "Opera quarterly results, Q2 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Active devices across Opera's browsers (PC, smartphone, feature phone) and apps such as Opera News, worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Reports Second Quarter 2026 Results Beyond the High End of Guidance Ranges (Form 6-K, Exhibit 99.1)", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000173745026000014/opra-ex99_1.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-19", "accessed_at": "2026-10-14", "quote": "Average monthly active users (“MAUs”) was 288 million across all products and services", "locator": "Second quarter 2026 highlights, 'User base & ARPU' bullet (raw/browsers-and-desktop-os/opera-6k-2026-08-19-q2-2026-ex99-1.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-total-average-maus", "history": [], "notes": "Latest Opera disclosure. The release gives no PC/smartphone split; the FY2025 20-F gives PC browsers 86.2 million in Q4 2025. Opera's investor site blocks automated fetches; the release was taken from the SEC filing. Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-6k-2026-08-19-q2-2026-average-maus-288-million", "citation_text": "288 million average monthly active users used Opera's browsers and apps in the second quarter of 2026, by Opera's count in its quarterly results (Opera, 2026). Source: Opera, \"Opera Reports Second Quarter 2026 Results Beyond the High End of Guidance Ranges (Form 6-K, Exhibit 99.1)\" (https://www.sec.gov/Archives/edgar/data/1737450/000173745026000014/opra-ex99_1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-6k-2026-08-19-q2-2026-average-maus-288-million." }, { "id": "opera-6k-2026-08-19-q2-2026-opera-gx-37-million-maus", "family": "browsers-and-desktop-os", "statement": "37 million average monthly active users used Opera GX, Opera's gaming browser, on PC and mobile in the second quarter of 2026, up 10% in a year, Opera said (Opera, 2026).", "short_statement": null, "short_refs": null, "value": 37000000, "unit": "average monthly active users of Opera GX (PC and mobile)", "display_value": "37 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Active devices running Opera GX (PC and mobile), worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Reports Second Quarter 2026 Results Beyond the High End of Guidance Ranges (Form 6-K, Exhibit 99.1)", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000173745026000014/opra-ex99_1.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-19", "accessed_at": "2026-10-14", "quote": "Opera GX: Averaged 37 million MAUs in the quarter across PC and mobile, up 2 million sequentially and 10% year-over-year.", "locator": "Second quarter 2026 highlights, 'Opera GX' bullet (raw/browsers-and-desktop-os/opera-6k-2026-08-19-q2-2026-ex99-1.htm)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Q4 2025: 34 million (6-K of 26 February 2026 and FY2025 20-F). Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-6k-2026-08-19-q2-2026-opera-gx-37-million-maus", "citation_text": "37 million average monthly active users used Opera GX, Opera's gaming browser, on PC and mobile in the second quarter of 2026, up 10% in a year, Opera said (Opera, 2026). Source: Opera, \"Opera Reports Second Quarter 2026 Results Beyond the High End of Guidance Ranges (Form 6-K, Exhibit 99.1)\" (https://www.sec.gov/Archives/edgar/data/1737450/000173745026000014/opra-ex99_1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-6k-2026-08-19-q2-2026-opera-gx-37-million-maus." }, { "id": "opera-20f-fy2025-q4-2025-pc-browser-average-maus-86-2-million", "family": "browsers-and-desktop-os", "statement": "86.2 million average monthly active users used Opera's desktop (PC) browsers in the fourth quarter of 2025, against 167.2 million on smartphones and 30.7 million on feature phones, by Opera's count (Opera, 2026).", "short_statement": null, "short_refs": null, "value": 86200000, "unit": "average monthly active users of Opera's PC browsers (device-based)", "display_value": "86.2 million", "display_label": "Opera annual report (20-F), Q4 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Active PCs running an Opera desktop browser (Opera One, Opera GX, Opera Air and others), worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000173745026000005/opra-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-03-27", "accessed_at": "2026-10-14", "quote": "Smartphone average MAUs 177.6 180.2 179.6 178.1 174.1 174.8 172.9 167.2 PC browser average MAUs 80.4 78.2 78.9 83.9 85.5 82.7 80.8 86.2 Feature phone average MAUs 45.4 39.9 37.3 33.4 33.4 31.6 30.4 30.7", "locator": "Item 5, 'User Metrics' table (three months ended Mar. 31, 2024 to Dec. 31, 2025, in millions), last column (raw/browsers-and-desktop-os/opera-20f-fy2025.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-pc-browser-average-maus", "history": [], "notes": "The desktop figure that answers 'how many use Opera on a computer'. Up from 60.9 million in Q4 2018 while Opera's total fell. Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2025-q4-2025-pc-browser-average-maus-86-2-million", "citation_text": "86.2 million average monthly active users used Opera's desktop (PC) browsers in the fourth quarter of 2025, against 167.2 million on smartphones and 30.7 million on feature phones, by Opera's count (Opera, 2026). Source: Opera, \"Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2025\" (https://www.sec.gov/Archives/edgar/data/1737450/000173745026000005/opra-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2025-q4-2025-pc-browser-average-maus-86-2-million." }, { "id": "opera-20f-fy2025-q4-2025-total-maus-284-3-million", "family": "browsers-and-desktop-os", "statement": "284.3 million average monthly active users used Opera's products in the fourth quarter of 2025, down from 303.6 million in the first quarter of 2024, about 258 million of them on its browsers, by Opera's count (Opera, 2026).", "short_statement": null, "short_refs": null, "value": 284300000, "unit": "average monthly active users, all Opera products (device-based)", "display_value": "284.3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Active devices across Opera's browsers and apps, worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000173745026000005/opra-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-03-27", "accessed_at": "2026-10-14", "quote": "Total MAUs 303.6 298.5 296.0 295.5 293.2 289.2 284.2 284.3 ... Our browsers had approximately 258 million average MAUs in the fourth quarter of 2025.", "locator": "Item 5, 'User Metrics' table, row Total MAUs; Item 4.B Business Overview, browsers paragraph (raw/browsers-and-desktop-os/opera-20f-fy2025.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-total-average-maus", "history": [], "notes": "Opera says total MAUs 'declined modestly in 2025 as we prioritized user quality, engagement and monetization in higher-monetization Western markets'. Western Market MAUs: 60 million in Q4 2025 (6-K, 26 February 2026). Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2025-q4-2025-total-maus-284-3-million", "citation_text": "284.3 million average monthly active users used Opera's products in the fourth quarter of 2025, down from 303.6 million in the first quarter of 2024, about 258 million of them on its browsers, by Opera's count (Opera, 2026). Source: Opera, \"Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2025\" (https://www.sec.gov/Archives/edgar/data/1737450/000173745026000005/opra-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2025-q4-2025-total-maus-284-3-million." }, { "id": "opera-20f-fy2023-q4-2023-pc-browser-average-maus-79-5-million", "family": "browsers-and-desktop-os", "statement": "79.5 million average monthly active users used Opera's PC browsers in the fourth quarter of 2023, up from 75.5 million a year earlier, by Opera's count (Opera, 2024).", "short_statement": null, "short_refs": null, "value": 79500000, "unit": "average monthly active users of Opera's PC browsers (device-based)", "display_value": "79.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Active PCs running an Opera desktop browser, worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2023", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000143774924012913/opra20231231_20f.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-04-24", "accessed_at": "2026-10-14", "quote": "PC browser average MAUs 77.7 73.4 72.8 75.5 76.4 76.2 76.8 79.5 ... Total MAUs 337.0 328.3 323.8 324.4 319.4 315.9 311.3 312.9", "locator": "Item 5, user metrics table (three months ended Mar 31, 2022 to Dec 31, 2023, in millions) (raw/browsers-and-desktop-os/opera-20f-fy2023.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-pc-browser-average-maus", "history": [], "notes": "Same table: total MAUs 324.4 million (Q4 2022) and 312.9 million (Q4 2023). Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2023-q4-2023-pc-browser-average-maus-79-5-million", "citation_text": "79.5 million average monthly active users used Opera's PC browsers in the fourth quarter of 2023, up from 75.5 million a year earlier, by Opera's count (Opera, 2024). Source: Opera, \"Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2023\" (https://www.sec.gov/Archives/edgar/data/1737450/000143774924012913/opra20231231_20f.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2023-q4-2023-pc-browser-average-maus-79-5-million." }, { "id": "opera-20f-fy2021-q4-2021-pc-browser-average-maus-77-3-million", "family": "browsers-and-desktop-os", "statement": "77.3 million average monthly active users used Opera's PC browsers in the fourth quarter of 2021, against 78.9 million a year earlier, while Opera's total fell from 381.4 million to 343.1 million (Opera, 2022).", "short_statement": null, "short_refs": null, "value": 77300000, "unit": "average monthly active users of Opera's PC browsers (device-based)", "display_value": "77.3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-Q4", "population": "Active PCs running an Opera desktop browser, worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000143774922009745/opra20211231_20f.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-04-26", "accessed_at": "2026-10-14", "quote": "PC browser average MAUs 67.4 74.8 74.7 78.9 78.6 78.0 74.1 77.3 ... TOTAL MAUs 353.4 369.3 388.4 381.4 370.6 364.5 351.7 343.1", "locator": "Item 5, user metrics table (three months ended Mar 31, 2020 to Dec 31, 2021, in millions) (raw/browsers-and-desktop-os/opera-20f-fy2021.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-pc-browser-average-maus", "history": [], "notes": "Opera's total peaked at 388.4 million in Q3 2020 in this table. Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2021-q4-2021-pc-browser-average-maus-77-3-million", "citation_text": "77.3 million average monthly active users used Opera's PC browsers in the fourth quarter of 2021, against 78.9 million a year earlier, while Opera's total fell from 381.4 million to 343.1 million (Opera, 2022). Source: Opera, \"Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2021\" (https://www.sec.gov/Archives/edgar/data/1737450/000143774922009745/opra20211231_20f.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2021-q4-2021-pc-browser-average-maus-77-3-million." }, { "id": "opera-20f-fy2019-q4-2019-pc-browser-average-maus-67-6-million", "family": "browsers-and-desktop-os", "statement": "67.6 million average monthly active users used Opera's PC browsers in the fourth quarter of 2019, up from 60.9 million a year earlier, by Opera's count (Opera, 2020).", "short_statement": null, "short_refs": null, "value": 67600000, "unit": "average monthly active users of Opera's PC browsers (device-based)", "display_value": "67.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-Q4", "population": "Active PCs running an Opera desktop browser, worldwide", "sample_n": null, "publisher": "Opera", "source_title": "Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2019", "source_url": "https://www.sec.gov/Archives/edgar/data/1737450/000143774920009032/opra20191231_20f.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-04-30", "accessed_at": "2026-10-14", "quote": "PC browser average MAUs 57.4 57.1 58.4 60.9 65.1 65.0 67.8 67.6", "locator": "Item 5, user metrics table (three months ended Mar 31, 2018 to Dec 31, 2019, in millions) (raw/browsers-and-desktop-os/opera-20f-fy2019.htm)", "derived": false, "formula": null, "headline": false, "series": "opera-pc-browser-average-maus", "history": [], "notes": "Same report: total browser MAUs 316.2 million in Q4 2019 (248.6 million mobile, 67.6 million PC). Opera's MAUs count devices per app: its 20-F defines an active user as one 'calculated based on device identification' and says a user active in more than one Opera app 'is counted as more than one active user'. Quarterly figures are the average of the three months, each month using a 30-day lookback window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2019-q4-2019-pc-browser-average-maus-67-6-million", "citation_text": "67.6 million average monthly active users used Opera's PC browsers in the fourth quarter of 2019, up from 60.9 million a year earlier, by Opera's count (Opera, 2020). Source: Opera, \"Opera Limited Annual Report on Form 20-F for the fiscal year ended December 31, 2019\" (https://www.sec.gov/Archives/edgar/data/1737450/000143774920009032/opra20191231_20f.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opera-20f-fy2019-q4-2019-pc-browser-average-maus-67-6-million." }, { "id": "brave-transparency-2026-09-monthly-active-users-128-3-million", "family": "browsers-and-desktop-os", "statement": "128.3 million monthly active users used the Brave browser in September 2026, with 54.6 million daily active users, by Brave's own count (Brave, 2026).", "short_statement": null, "short_refs": null, "value": 128300000, "unit": "monthly active users (Brave's count, all platforms)", "display_value": "128.3 million", "display_label": "Brave Transparency Data Feed, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Brave browser users on desktop and mobile, worldwide (Brave's measure)", "sample_n": null, "publisher": "Brave", "source_title": "Transparency Data Feed | Brave", "source_url": "https://brave.com/transparency/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-30", "accessed_at": "2026-10-14", "quote": "Browser Growth (as of Sep 30, 2026) Monthly Active Users 128.3 Million Daily Active Users 54.6 Million", "locator": "'Brave Browser Stats & Rewards/BAT Activity' panel, 'Browser Growth' (raw/browsers-and-desktop-os/brave-transparency.html; data feed https://brave.com/transparency-data.json saved as brave-transparency-data.json)", "derived": false, "formula": null, "headline": false, "series": "brave-monthly-active-users", "history": [], "notes": "Brave's own counts from its Transparency Data Feed (monthly, from June 2019), all platforms together; Brave gives no definition or desktop/mobile split on the page. StatCounter has listed Brave on desktop since March 2025 (1.1% of desktop page views in September 2026); Cloudflare measured 1.3% of browser requests in December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2026-09-monthly-active-users-128-3-million", "citation_text": "128.3 million monthly active users used the Brave browser in September 2026, with 54.6 million daily active users, by Brave's own count (Brave, 2026). Source: Brave, \"Transparency Data Feed | Brave\" (https://brave.com/transparency/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2026-09-monthly-active-users-128-3-million." }, { "id": "brave-transparency-2026-09-daily-active-users-54-6-million", "family": "browsers-and-desktop-os", "statement": "54.6 million daily active users used the Brave browser in September 2026, up from 2.15 million in June 2019, by Brave's own count (Brave, 2026).", "short_statement": null, "short_refs": null, "value": 54600000, "unit": "daily active users (Brave's count, all platforms)", "display_value": "54.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Brave browser users on desktop and mobile, worldwide (Brave's measure)", "sample_n": null, "publisher": "Brave", "source_title": "Transparency Data Feed | Brave (data feed transparency-data.json)", "source_url": "https://brave.com/transparency-data.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-30", "accessed_at": "2026-10-14", "quote": "\"2026-09\":{\"mau\":128300000,\"dau\":54600000} ... \"2019-06\":{\"mau\":5200000,\"dau\":2150000}", "locator": "JSON feed, object 'users', keys 2026-09 and 2019-06 (raw/browsers-and-desktop-os/brave-transparency-data.json)", "derived": false, "formula": null, "headline": false, "series": "brave-daily-active-users", "history": [], "notes": "Daily actives were 42.6% of monthly actives in September 2026 (derived), a higher engagement ratio than in 2019 (41%). Brave's own counts from its Transparency Data Feed (monthly, from June 2019), all platforms together; Brave gives no definition or desktop/mobile split on the page. StatCounter has listed Brave on desktop since March 2025 (1.1% of desktop page views in September 2026); Cloudflare measured 1.3% of browser requests in December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2026-09-daily-active-users-54-6-million", "citation_text": "54.6 million daily active users used the Brave browser in September 2026, up from 2.15 million in June 2019, by Brave's own count (Brave, 2026). Source: Brave, \"Transparency Data Feed | Brave (data feed transparency-data.json)\" (https://brave.com/transparency-data.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2026-09-daily-active-users-54-6-million." }, { "id": "brave-transparency-2025-09-monthly-active-users-100-9-million-first-above-100-million", "family": "browsers-and-desktop-os", "statement": "100.9 million monthly active users used Brave in September 2025, the first month above 100 million in Brave's own data, up from 5.2 million in June 2019 (Brave, 2026).", "short_statement": null, "short_refs": null, "value": 100900000, "unit": "monthly active users (Brave's count, all platforms)", "display_value": "100.9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Brave browser users on desktop and mobile, worldwide (Brave's measure)", "sample_n": null, "publisher": "Brave", "source_title": "Transparency Data Feed | Brave (data feed transparency-data.json)", "source_url": "https://brave.com/transparency-data.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-09-30", "accessed_at": "2026-10-14", "quote": "\"2025-09\":{\"mau\":100900000,\"dau\":44100000} ... \"2019-06\":{\"mau\":5200000,\"dau\":2150000}", "locator": "JSON feed, object 'users', keys 2025-09 (first value at or above 100,000,000) and 2019-06 (first key) (raw/browsers-and-desktop-os/brave-transparency-data.json)", "derived": false, "formula": null, "headline": false, "series": "brave-monthly-active-users", "history": [], "notes": "August 2025: 97,800,000. Brave's own counts from its Transparency Data Feed (monthly, from June 2019), all platforms together; Brave gives no definition or desktop/mobile split on the page. StatCounter has listed Brave on desktop since March 2025 (1.1% of desktop page views in September 2026); Cloudflare measured 1.3% of browser requests in December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2025-09-monthly-active-users-100-9-million-first-above-100-million", "citation_text": "100.9 million monthly active users used Brave in September 2025, the first month above 100 million in Brave's own data, up from 5.2 million in June 2019 (Brave, 2026). Source: Brave, \"Transparency Data Feed | Brave (data feed transparency-data.json)\" (https://brave.com/transparency-data.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#brave-transparency-2025-09-monthly-active-users-100-9-million-first-above-100-million." }, { "id": "duckduckgo-app-page-2026-best-guess-over-100-million-people", "family": "browsers-and-desktop-os", "statement": "Over 100 million people use DuckDuckGo, the company's own 'best guess' from its monthly search volume, since it does not track users and publishes no count of browser users (DuckDuckGo, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "people using DuckDuckGo search and apps (company estimate)", "display_value": "over 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "People using DuckDuckGo's search engine, browser apps and extensions (estimated from searches)", "sample_n": null, "publisher": "DuckDuckGo", "source_title": "DuckDuckGo app page, FAQ 'How many people use DuckDuckGo?'", "source_url": "https://duckduckgo.com/app", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "How many people use DuckDuckGo? Our best guess — over 100 million people! We don’t track our users, so it’s impossible for us to know how many people in total actually use our product.", "locator": "FAQ section of the app page (raw/browsers-and-desktop-os/duckduckgo-app.html); the answer continues 'we can make an estimate based on the number of searches we get each month'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Undated page (published_at = read date). Covers search and all DuckDuckGo products, not the browser alone. Independent measure of the browser: 0.27% of browser requests on Cloudflare's network in December 2025 (0.64% on iOS). Same page: '3 Billion Monthly Searches', '9 Million Monthly Downloads'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#duckduckgo-app-page-2026-best-guess-over-100-million-people", "citation_text": "Over 100 million people use DuckDuckGo, the company's own 'best guess' from its monthly search volume, since it does not track users and publishes no count of browser users (DuckDuckGo, 2026). Source: DuckDuckGo, \"DuckDuckGo app page, FAQ 'How many people use DuckDuckGo?'\" (https://duckduckgo.com/app). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#duckduckgo-app-page-2026-best-guess-over-100-million-people." }, { "id": "duckduckgo-about-2026-9-million-monthly-downloads-mobile-and-desktop", "family": "browsers-and-desktop-os", "statement": "9 million downloads a month were recorded for DuckDuckGo's browser apps on mobile and desktop, by the company's own count; downloads, not users (DuckDuckGo, 2026).", "short_statement": null, "short_refs": null, "value": 9000000, "unit": "downloads per month (mobile and desktop apps)", "display_value": "9 million a month", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Downloads of DuckDuckGo's apps (iOS, Android, Windows, Mac)", "sample_n": null, "publisher": "DuckDuckGo", "source_title": "About DuckDuckGo", "source_url": "https://duckduckgo.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Join the millions of people that choose DuckDuckGo over Chrome and other browsers. 3B Monthly Searches And Growing Fast 9M Monthly Downloads On Mobile & Desktop", "locator": "'Trusted for Over a Decade' panel (raw/browsers-and-desktop-os/duckduckgo-about.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Undated page (published_at = read date). The about page timeline dates the desktop browser to 13 January 2022 ('Privacy on Mac'). In June 2026 DuckDuckGo said on X that its US installs rose 76% after Google's AI search changes (reported by PiunikaWeb, 3 June 2026); no user count was given.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#duckduckgo-about-2026-9-million-monthly-downloads-mobile-and-desktop", "citation_text": "9 million downloads a month were recorded for DuckDuckGo's browser apps on mobile and desktop, by the company's own count; downloads, not users (DuckDuckGo, 2026). Source: DuckDuckGo, \"About DuckDuckGo\" (https://duckduckgo.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#duckduckgo-about-2026-9-million-monthly-downloads-mobile-and-desktop." }, { "id": "statcounter-2026-09-os-desktop-worldwide-windows-76-36pct", "family": "browsers-and-desktop-os", "statement": "76.4% of desktop page views worldwide came from Windows in September 2026, with OS X and macOS together at 16.8% and Linux at 4.5% (StatCounter, 2026).", "short_statement": "Windows ran **76.4%** of desktop page views in September 2026, and macOS 16.8%.", "short_refs": null, "value": 76.36, "unit": "% of desktop page views", "display_value": "76.4%", "display_label": "StatCounter, desktop OS worldwide, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop devices (all operating systems) in StatCounter's page-view sample", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/os-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 % FreeBSD 0 %", "locator": "Table under the chart, 'Desktop Operating System Market Share Worldwide - September 2026', row Windows (raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-windows", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. CSV export gives 76.41 for the month. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-windows-76-36pct", "citation_text": "76.4% of desktop page views worldwide came from Windows in September 2026, with OS X and macOS together at 16.8% and Linux at 4.5% (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/os-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-windows-76-36pct." }, { "id": "statcounter-2026-09-os-desktop-worldwide-macos-16-78pct", "family": "browsers-and-desktop-os", "statement": "16.8% of desktop web page views worldwide came from Apple's macOS in September 2026, the sum of StatCounter's 'OS X' (10.7%) and 'macOS' (6.1%) rows (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 16.78, "unit": "% of desktop page views", "display_value": "16.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/os-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 % FreeBSD 0 %", "locator": "Table under the chart, 'Desktop Operating System Market Share Worldwide - September 2026', row OS X and macOS (raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html)", "derived": true, "formula": "OS X 10.68 + macOS 6.1 = 16.78 (page table, September 2026)", "headline": false, "series": "statcounter-os-share-desktop-worldwide-macos", "history": [], "notes": "StatCounter has reported 'OS X' and 'macOS' as separate rows since March 2025 (user-agent strings); both are Apple's Mac operating system. CSV export: 10.65 + 6.09 = 16.74. Steam's gamer sample puts macOS at 1.9%. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-macos-16-78pct", "citation_text": "16.8% of desktop web page views worldwide came from Apple's macOS in September 2026, the sum of StatCounter's 'OS X' (10.7%) and 'macOS' (6.1%) rows (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/os-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-macos-16-78pct." }, { "id": "statcounter-2026-09-os-desktop-worldwide-linux-4-54pct", "family": "browsers-and-desktop-os", "statement": "4.5% of desktop page views worldwide came from Linux in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 4.54, "unit": "% of desktop page views", "display_value": "4.5%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Desktop devices (all operating systems) in StatCounter's page-view sample", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide | Statcounter Global Stats", "source_url": "https://gs.statcounter.com/os-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 % FreeBSD 0 %", "locator": "Table under the chart, 'Desktop Operating System Market Share Worldwide - September 2026', row Linux (raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-linux", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. CSV export gives 4.54. August 2026 showed 8.76% before falling back (see statcounter-2026-08-desktop-worldwide-linux-8-76pct-summer-2026-anomaly on page 1). Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-linux-4-54pct", "citation_text": "4.5% of desktop page views worldwide came from Linux in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide | Statcounter Global Stats\" (https://gs.statcounter.com/os-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-os-desktop-worldwide-linux-4-54pct." }, { "id": "statcounter-2026-09-desktop-worldwide-chromeos-2-31pct", "family": "browsers-and-desktop-os", "statement": "2.3% of desktop page views worldwide came from ChromeOS in September 2026, against 1.8% in September 2025 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.31, "unit": "% of desktop page views", "display_value": "2.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "desktop devices in StatCounter's worldwide page-view sample (all desktop operating systems)", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide, September 2026", "source_url": "https://gs.statcounter.com/os-market-share/desktop/worldwide", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 % FreeBSD 0 %", "locator": "Table under the chart, 'Desktop Operating System Market Share Worldwide - September 2026', row Chrome OS (raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-chromeos", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. ChromeOS covers Chromebooks and ChromeOS Flex; StatCounter cannot separate them. United States: 5.3% (September 2026). Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-desktop-worldwide-chromeos-2-31pct", "citation_text": "2.3% of desktop page views worldwide came from ChromeOS in September 2026, against 1.8% in September 2025 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide, September 2026\" (https://gs.statcounter.com/os-market-share/desktop/worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2026-09-desktop-worldwide-chromeos-2-31pct." }, { "id": "statcounter-2025-09-os-desktop-worldwide-windows-79-86pct", "family": "browsers-and-desktop-os", "statement": "79.9% of desktop page views worldwide came from Windows in September 2025 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 79.86, "unit": "% of desktop page views", "display_value": "79.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "Desktop devices (all operating systems) in StatCounter's page-view sample", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide, monthly Oct 2021 to Sept 2026 (CSV export behind the chart)", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2025-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2025-09,79.86,9.39,3.76,1.82,0,5.16", "locator": "CSV export row 2025-09, column Windows (chart.php, monthly, 2012-01 to 2026-09; raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-windows", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Past the revision window; value unchanged since page 1's fetch of 12 October 2026. OS X 9.39 + macOS 5.16 = 14.55 for Apple that month.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-os-desktop-worldwide-windows-79-86pct", "citation_text": "79.9% of desktop page views worldwide came from Windows in September 2025 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide, monthly Oct 2021 to Sept 2026 (CSV export behind the chart)\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-os-desktop-worldwide-windows-79-86pct." }, { "id": "statcounter-2025-09-desktop-worldwide-linux-3-76pct", "family": "browsers-and-desktop-os", "statement": "3.8% of desktop page views worldwide came from Linux in September 2025, the month before Windows 10 end of support (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 3.76, "unit": "% of desktop page views", "display_value": "3.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "desktop devices in StatCounter's worldwide page-view sample (all desktop operating systems)", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide, monthly CSV export 2024-09 to 2026-09", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2025-09,79.86,9.39,3.76,1.82,0,5.16", "locator": "CSV export row 2025-09, column Linux (chart.php, monthly, 2012-01 to 2026-09; raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-linux", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-desktop-worldwide-linux-3-76pct", "citation_text": "3.8% of desktop page views worldwide came from Linux in September 2025, the month before Windows 10 end of support (StatCounter, 2025). Source: StatCounter, \"Desktop Operating System Market Share Worldwide, monthly CSV export 2024-09 to 2026-09\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-desktop-worldwide-linux-3-76pct." }, { "id": "statcounter-2025-09-desktop-worldwide-chromeos-1-82pct", "family": "browsers-and-desktop-os", "statement": "1.8% of desktop page views worldwide came from ChromeOS in September 2025 (StatCounter, 2025).", "short_statement": null, "short_refs": null, "value": 1.82, "unit": "% of desktop page views", "display_value": "1.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09", "population": "desktop devices in StatCounter's worldwide page-view sample (all desktop operating systems)", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide, monthly CSV export 2024-09 to 2026-09", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2025-09,79.86,9.39,3.76,1.82,0,5.16", "locator": "CSV export row 2025-09, column Chrome OS (chart.php, monthly, 2012-01 to 2026-09; raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv)", "derived": false, "formula": null, "headline": false, "series": "statcounter-os-share-desktop-worldwide-chromeos", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-desktop-worldwide-chromeos-1-82pct", "citation_text": "1.8% of desktop page views worldwide came from ChromeOS in September 2025 (StatCounter, 2025). Source: StatCounter, \"Desktop Operating System Market Share Worldwide, monthly CSV export 2024-09 to 2026-09\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-2025-09-desktop-worldwide-chromeos-1-82pct." }, { "id": "statcounter-os-share-desktop-worldwide-windows-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Windows' share of desktop web page views worldwide fell from 91.2% in September 2012 to 76.4% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": -14.87, "unit": "percentage-point change in share of desktop page views", "display_value": "91.2% to 76.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2012-09,91.23,7.76,0.88,0.01,0,0,0.02 ... Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 %", "locator": "CSV export row 2012-09 (raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv), column(s) Windows; September 2026 from the page table, raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html (latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-os-share-desktop-worldwide-windows", "history": [], "notes": "Series record: every September 2012-2026 is in browsers-and-desktop-os-series-statcounter-os-share-desktop-worldwide-windows.csv. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-windows-2012-09-to-2026-09", "citation_text": "Windows' share of desktop web page views worldwide fell from 91.2% in September 2012 to 76.4% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-windows-2012-09-to-2026-09." }, { "id": "statcounter-os-share-desktop-worldwide-macos-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Apple's macOS share of desktop web page views worldwide rose from 7.8% in September 2012 to 16.8% in September 2026, counting StatCounter's 'OS X' and 'macOS' rows together (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 9.02, "unit": "percentage-point change in share of desktop page views", "display_value": "7.8% to 16.8%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2012-09,91.23,7.76,0.88,0.01,0,0,0.02 ... Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 %", "locator": "CSV export row 2012-09 (raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv), column(s) OS X + macOS; September 2026 from the page table, raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html (latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export, OS X + macOS)", "headline": false, "series": "statcounter-os-share-desktop-worldwide-macos", "history": [], "notes": "Series record: every September 2012-2026 is in browsers-and-desktop-os-series-statcounter-os-share-desktop-worldwide-macos.csv. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-macos-2012-09-to-2026-09", "citation_text": "Apple's macOS share of desktop web page views worldwide rose from 7.8% in September 2012 to 16.8% in September 2026, counting StatCounter's 'OS X' and 'macOS' rows together (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-macos-2012-09-to-2026-09." }, { "id": "statcounter-os-share-desktop-worldwide-linux-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "Linux's share of desktop web page views worldwide rose from 0.88% in September 2012 to 4.5% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 3.66, "unit": "percentage-point change in share of desktop page views", "display_value": "0.88% to 4.5%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2012-09,91.23,7.76,0.88,0.01,0,0,0.02 ... Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 %", "locator": "CSV export row 2012-09 (raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv), column(s) Linux; September 2026 from the page table, raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html (latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-os-share-desktop-worldwide-linux", "history": [], "notes": "Series record: every September 2012-2026 is in browsers-and-desktop-os-series-statcounter-os-share-desktop-worldwide-linux.csv. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-linux-2012-09-to-2026-09", "citation_text": "Linux's share of desktop web page views worldwide rose from 0.88% in September 2012 to 4.5% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-linux-2012-09-to-2026-09." }, { "id": "statcounter-os-share-desktop-worldwide-chromeos-2012-09-to-2026-09", "family": "browsers-and-desktop-os", "statement": "ChromeOS's share of desktop web page views worldwide rose from 0.01% in September 2012 to 2.3% in September 2026 (StatCounter, 2026).", "short_statement": null, "short_refs": null, "value": 2.3, "unit": "percentage-point change in share of desktop page views", "display_value": "0.01% to 2.3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-09/2026-09", "population": "Desktop and laptop page views on websites carrying StatCounter's tracking code", "sample_n": null, "publisher": "StatCounter", "source_title": "Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export", "source_url": "https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "\"Date\",\"Windows\",\"OS X\",\"Linux\",\"Chrome OS\",\"iOS\",\"macOS\" ... 2012-09,91.23,7.76,0.88,0.01,0,0,0.02 ... Windows 76.36 % OS X 10.68 % macOS 6.1 % Linux 4.54 % Chrome OS 2.31 %", "locator": "CSV export row 2012-09 (raw/browsers-and-desktop-os/statcounter-os-desktop-ww-monthly-201201-202609.csv), column(s) Chrome OS; September 2026 from the page table, raw/browsers-and-desktop-os/statcounter-os-desktop-worldwide.html (latest-month record)", "derived": true, "formula": "share September 2026 (page table) minus share September 2012 (CSV export)", "headline": false, "series": "statcounter-os-share-desktop-worldwide-chromeos", "history": [], "notes": "Series record: every September 2012-2026 is in browsers-and-desktop-os-series-statcounter-os-share-desktop-worldwide-chromeos.csv. Share of desktop (including laptop) page views on sites carrying StatCounter's code, not of installed PCs. StatCounter's desktop OS data swung in summer 2026 (June 2026 first published with Windows at 56.6%, corrected to 72.0%; August 2026 Windows 63.0%, macOS 15.1%, Linux 8.8%), and in 2023 (macOS 21.1% in September 2023). September 2026 was still inside the 45-day revision window on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-chromeos-2012-09-to-2026-09", "citation_text": "ChromeOS's share of desktop web page views worldwide rose from 0.01% in September 2012 to 2.3% in September 2026 (StatCounter, 2026). Source: StatCounter, \"Desktop Operating System Market Share Worldwide (Statcounter Global Stats), CSV export\" (https://gs.statcounter.com/chart.php?device=Desktop&device_hidden=desktop&multi-device=true&statType_hidden=os_combined®ion_hidden=ww&granularity=monthly&statType=Operating%20System®ion=Worldwide&fromInt=201201&toInt=202609&fromMonthYear=2012-01&toMonthYear=2026-09&csv=1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#statcounter-os-share-desktop-worldwide-chromeos-2012-09-to-2026-09." }, { "id": "steam-2026-09-windows-total-share-95-03pct", "family": "browsers-and-desktop-os", "statement": "95.0% of Steam survey participants ran some version of Windows in September 2026, with Linux at 3.1% and macOS at 1.9% (Valve Steam Hardware and Software Survey, 2026).", "short_statement": null, "short_refs": null, "value": 95.03, "unit": "% of Steam survey participants (all platforms)", "display_value": "95.0%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Steam users who took part in Valve's voluntary monthly hardware and software survey", "sample_n": null, "publisher": "Valve (Steam)", "source_title": "Steam Hardware & Software Survey: September 2026", "source_url": "https://store.steampowered.com/hwsurvey/", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 95.03% +1.08% ... OSX 1.92% -0.22% ... Linux 3.05% -0.85%", "locator": "OS Version section, category row Windows; page header 'Steam Hardware & Software Survey: September 2026' (raw/browsers-and-desktop-os/steam-hwsurvey-current.html)", "derived": false, "formula": null, "headline": false, "series": "steam-windows-total", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Gamers' sample: Steam users who answered Valve's survey, not all PC users; Valve publishes no participant count. Windows 11 71.34% and Windows 10 23.61% the same month.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-windows-total-share-95-03pct", "citation_text": "95.0% of Steam survey participants ran some version of Windows in September 2026, with Linux at 3.1% and macOS at 1.9% (Valve Steam Hardware and Software Survey, 2026). Source: Valve (Steam), \"Steam Hardware & Software Survey: September 2026\" (https://store.steampowered.com/hwsurvey/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-windows-total-share-95-03pct." }, { "id": "steam-2026-09-linux-share-3-05pct", "family": "browsers-and-desktop-os", "statement": "3.1% of Steam survey participants ran Linux in September 2026, down from 3.9% in August, with CachyOS (0.55%) the most common distribution (Valve Steam Hardware and Software Survey, 2026).", "short_statement": null, "short_refs": null, "value": 3.05, "unit": "% of Steam survey participants (all platforms)", "display_value": "3.1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Steam users who took part in Valve's voluntary monthly hardware and software survey", "sample_n": null, "publisher": "Valve (Steam)", "source_title": "Steam Hardware & Software Survey: September 2026", "source_url": "https://store.steampowered.com/hwsurvey/", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Linux 3.05% -0.85% ... CachyOS 64 bit 0.55% -0.05%", "locator": "OS Version section, category row Linux and first Linux distribution row; page header 'Steam Hardware & Software Survey: September 2026' (raw/browsers-and-desktop-os/steam-hwsurvey-current.html)", "derived": false, "formula": null, "headline": false, "series": "steam-linux", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Gamers' sample: Steam users who answered Valve's survey, not all PC users; Valve publishes no participant count. SteamOS (Steam Deck) counts as Linux. Record high 5.33% in March 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-linux-share-3-05pct", "citation_text": "3.1% of Steam survey participants ran Linux in September 2026, down from 3.9% in August, with CachyOS (0.55%) the most common distribution (Valve Steam Hardware and Software Survey, 2026). Source: Valve (Steam), \"Steam Hardware & Software Survey: September 2026\" (https://store.steampowered.com/hwsurvey/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-linux-share-3-05pct." }, { "id": "steam-2026-09-macos-share-1-92pct", "family": "browsers-and-desktop-os", "statement": "1.9% of Steam survey participants ran macOS in September 2026 (Valve Steam Hardware and Software Survey, 2026).", "short_statement": null, "short_refs": null, "value": 1.92, "unit": "% of Steam survey participants (all platforms)", "display_value": "1.9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Steam users who took part in Valve's voluntary monthly hardware and software survey", "sample_n": null, "publisher": "Valve (Steam)", "source_title": "Steam Hardware & Software Survey: September 2026", "source_url": "https://store.steampowered.com/hwsurvey/", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Windows 95.03% +1.08% ... OSX 1.92% -0.22% ... Linux 3.05% -0.85%", "locator": "OS Version section, category row OSX; page header 'Steam Hardware & Software Survey: September 2026' (raw/browsers-and-desktop-os/steam-hwsurvey-current.html)", "derived": false, "formula": null, "headline": false, "series": "steam-macos", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Gamers' sample: Steam users who answered Valve's survey, not all PC users; Valve publishes no participant count. Against 16.8% of desktop page views in StatCounter: Macs are far rarer among PC gamers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-macos-share-1-92pct", "citation_text": "1.9% of Steam survey participants ran macOS in September 2026 (Valve Steam Hardware and Software Survey, 2026). Source: Valve (Steam), \"Steam Hardware & Software Survey: September 2026\" (https://store.steampowered.com/hwsurvey/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#steam-2026-09-macos-share-1-92pct." }, { "id": "steam-survey-method-voluntary-anonymous-monthly", "family": "browsers-and-desktop-os", "statement": "Valve describes the Steam Hardware and Software Survey as a monthly survey of what hardware and software its customers use, in which participation is optional and anonymous (Valve, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "survey method (Valve's description)", "display_value": "monthly, optional, anonymous", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Steam users", "sample_n": null, "publisher": "Valve (Steam)", "source_title": "Steam Hardware & Software Survey: September 2026", "source_url": "https://store.steampowered.com/hwsurvey/", "source_type": "primary", "source_access": "open", "published_at": "2026-10-01", "accessed_at": "2026-10-14", "quote": "Steam conducts a monthly survey to collect data about what kinds of computer hardware and software our customers are using. Participation in the survey is optional, and anonymous.", "locator": "Introductory paragraph at the top of the survey page (raw/browsers-and-desktop-os/steam-hwsurvey-current.html)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#steam-survey-method-voluntary-anonymous-monthly", "citation_text": "Valve describes the Steam Hardware and Software Survey as a monthly survey of what hardware and software its customers use, in which participation is optional and anonymous (Valve, 2026). Source: Valve (Steam), \"Steam Hardware & Software Survey: September 2026\" (https://store.steampowered.com/hwsurvey/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#steam-survey-method-voluntary-anonymous-monthly." }, { "id": "microsoft-2026-04-29-monthly-active-windows-devices-surpassed-1-6-billion", "family": "browsers-and-desktop-os", "statement": "1.6 billion monthly active Windows devices was the count Satya Nadella gave on Microsoft's fiscal 2026 third-quarter earnings call on 29 April 2026, the highest Windows figure Microsoft has published (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 1600000000, "unit": "monthly active Windows devices", "display_value": "1.6 billion", "display_label": "Microsoft earnings call, April 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Devices running Windows that Microsoft counts as monthly active (no version split given)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2026 Third Quarter Earnings Conference Call (transcript)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3", "source_type": "primary", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "Monthly active Windows devices surpassed 1.6 billion, and over time Windows value will extend to deliver unmetered intelligence at the edge.", "locator": "Satya Nadella prepared remarks, consumer paragraph (raw/browsers-and-desktop-os/microsoft-earnings-fy-2026-q3.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-windows-monthly-active-devices", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Devices, not people, all Windows versions; no definition given. The largest single installed-base figure in this family.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-04-29-monthly-active-windows-devices-surpassed-1-6-billion", "citation_text": "1.6 billion monthly active Windows devices was the count Satya Nadella gave on Microsoft's fiscal 2026 third-quarter earnings call on 29 April 2026, the highest Windows figure Microsoft has published (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2026 Third Quarter Earnings Conference Call (transcript)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-04-29-monthly-active-windows-devices-surpassed-1-6-billion." }, { "id": "microsoft-2026-01-28-windows-11-one-billion-users", "family": "browsers-and-desktop-os", "statement": "1 billion Windows 11 users were reported by Microsoft CEO Satya Nadella on the fiscal 2026 second-quarter earnings call on 28 January 2026, the first Microsoft-published Windows 11 count (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "Windows 11 users (Microsoft's term on the call)", "display_value": "1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Windows 11 users as Microsoft counts them (the call said 'users', not devices)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2026 Second Quarter Earnings Conference Call (transcript)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2", "source_type": "primary", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "Windows reached a big milestone: One billion Windows 11 users, up over 45% year-over-year.", "locator": "Satya Nadella prepared remarks (raw/browsers-and-desktop-os/microsoft-earnings-fy-2026-q2.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-windows-11-active-devices-reported", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Microsoft said 'users'. Same call: 'we had share gains this quarter across Windows, Edge, and Bing'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-01-28-windows-11-one-billion-users", "citation_text": "1 billion Windows 11 users were reported by Microsoft CEO Satya Nadella on the fiscal 2026 second-quarter earnings call on 28 January 2026, the first Microsoft-published Windows 11 count (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2026 Second Quarter Earnings Conference Call (transcript)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2026-01-28-windows-11-one-billion-users." }, { "id": "microsoft-2022-annual-report-1-4-billion-monthly-active-devices-windows-10-or-11", "family": "browsers-and-desktop-os", "statement": "1.4 billion monthly active devices ran Windows 10 or Windows 11 in Microsoft's fiscal 2022 annual report shareholder letter, the figure most outlets cite for the Windows installed base (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 1400000000, "unit": "monthly active devices running Windows 10 or Windows 11", "display_value": "1.4 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-06", "population": "Devices running Windows 10 or Windows 11 that Microsoft counts as monthly active", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft 2022 Annual Report, shareholder letter (Satya Nadella)", "source_url": "https://www.microsoft.com/investor/reports/ar22/index.html", "source_type": "primary", "source_access": "open", "published_at": "2022-10-20", "accessed_at": "2026-10-14", "quote": "There are now more than 1.4 billion monthly active devices running Windows 10 or Windows 11.", "locator": "Shareholder letter, Windows paragraph (raw/browsers-and-desktop-os/ms-annual-report-2022.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-windows-monthly-active-devices", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-annual-report-1-4-billion-monthly-active-devices-windows-10-or-11", "citation_text": "1.4 billion monthly active devices ran Windows 10 or Windows 11 in Microsoft's fiscal 2022 annual report shareholder letter, the figure most outlets cite for the Windows installed base (Microsoft, 2022). Source: Microsoft, \"Microsoft 2022 Annual Report, shareholder letter (Satya Nadella)\" (https://www.microsoft.com/investor/reports/ar22/index.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-annual-report-1-4-billion-monthly-active-devices-windows-10-or-11." }, { "id": "microsoft-2022-01-26-panay-windows-1-4-billion-monthly-active-devices", "family": "browsers-and-desktop-os", "statement": "1.4 billion monthly active devices ran Windows worldwide in January 2022, according to Windows chief Panos Panay's blog post after Microsoft's quarterly results (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 1400000000, "unit": "monthly active Windows devices", "display_value": "1.4 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-01", "population": "Devices running Windows that Microsoft counts as monthly active (no version split given)", "sample_n": null, "publisher": "Microsoft", "source_title": "A new era of the PC", "source_url": "https://blogs.windows.com/windowsexperience/2022/01/26/a-new-era-of-the-pc/", "source_type": "primary", "source_access": "open", "published_at": "2022-01-26", "accessed_at": "2026-10-14", "quote": "Windows now powers over 1.4 billion monthly active devices with overall time spent on Windows up 10% over pre pandemic levels.", "locator": "Section on the PC market's biggest growth in a decade, paragraph 1 (raw/browsers-and-desktop-os/ms-blog-2022-01-26-new-era-of-the-pc.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-windows-monthly-active-devices", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-01-26-panay-windows-1-4-billion-monthly-active-devices", "citation_text": "1.4 billion monthly active devices ran Windows worldwide in January 2022, according to Windows chief Panos Panay's blog post after Microsoft's quarterly results (Microsoft, 2022). Source: Microsoft, \"A new era of the PC\" (https://blogs.windows.com/windowsexperience/2022/01/26/a-new-era-of-the-pc/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-01-26-panay-windows-1-4-billion-monthly-active-devices." }, { "id": "microsoft-2020-03-windows-10-1-billion-monthly-active-devices", "family": "browsers-and-desktop-os", "statement": "1 billion monthly active devices ran Windows 10 worldwide in March 2020, Microsoft's first version-level device count for Windows 10 (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active Windows 10 devices", "display_value": "1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "Devices running Windows 10 that Microsoft counts as monthly active (all form factors)", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows 10: Powering the world with 1 billion monthly active devices", "source_url": "https://blogs.windows.com/windowsexperience/2020/03/16/windows-10-powering-the-world-with-1-billion-monthly-active-devices/", "source_type": "primary", "source_access": "open", "published_at": "2020-03-16", "accessed_at": "2026-10-14", "quote": "over one billion people have chosen Windows 10 across 200 countries resulting in more than one billion active Windows 10 devices", "locator": "Opening paragraph, post by Yusuf Mehdi, 16 March 2020 (raw/browsers-and-desktop-os/ms-blog-2020-03-16-windows-10-1-billion.html)", "derived": false, "formula": null, "headline": false, "series": "microsoft-windows-monthly-active-devices", "history": [], "notes": "Id reused from windows-11-adoption-statistics; re-fetched and re-quoted on 14 October 2026. Windows 10 only (PCs, Xbox, Surface Hub and other hardware).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-windows-10-1-billion-monthly-active-devices", "citation_text": "1 billion monthly active devices ran Windows 10 worldwide in March 2020, Microsoft's first version-level device count for Windows 10 (Microsoft, 2020). Source: Microsoft, \"Windows 10: Powering the world with 1 billion monthly active devices\" (https://blogs.windows.com/windowsexperience/2020/03/16/windows-10-powering-the-world-with-1-billion-monthly-active-devices/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-windows-10-1-billion-monthly-active-devices." }, { "id": "microsoft-lifecycle-ie11-desktop-app-support-ended-2022-06-15", "family": "browsers-and-desktop-os", "statement": "15 June 2022 is when the Internet Explorer 11 desktop application went out of support on certain operating systems, including most versions of Windows 10, with IE mode in Microsoft Edge supported through at least 2029 (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": null, "unit": "end-of-support date", "display_value": "15 June 2022", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-06-15", "population": "Internet Explorer 11 desktop application on Windows 10 Semi-Annual Channel, Windows 10 IoT and other listed systems", "sample_n": null, "publisher": "Microsoft", "source_title": "Internet Explorer and Microsoft Edge FAQ (Microsoft Lifecycle FAQ, Microsoft Learn)", "source_url": "https://learn.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge", "source_type": "primary", "source_access": "open", "published_at": "2023-10-12", "accessed_at": "2026-10-14", "quote": "the Internet Explorer (IE) 11 desktop application ended support for certain operating systems on June 15, 2022. ... IE mode enables backward compatibility and will be supported through at least 2029.", "locator": "Page introduction (raw/browsers-and-desktop-os/ms-lifecycle-faq-internet-explorer.html); page metadata ms.date 2023-10-12", "derived": false, "formula": null, "headline": false, "series": "statcounter-browser-share-desktop-worldwide-ie", "history": [], "notes": "Context for the Internet Explorer series: IE had 33.9% of desktop page views in September 2012 and 0.02% in September 2026 (StatCounter). IE11 stays supported where the operating system is (for example Windows 7 ESU, Windows 8.1 and LTSC editions, per the page's table).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-ie11-desktop-app-support-ended-2022-06-15", "citation_text": "15 June 2022 is when the Internet Explorer 11 desktop application went out of support on certain operating systems, including most versions of Windows 10, with IE mode in Microsoft Edge supported through at least 2029 (Microsoft, 2023). Source: Microsoft, \"Internet Explorer and Microsoft Edge FAQ (Microsoft Lifecycle FAQ, Microsoft Learn)\" (https://learn.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-ie11-desktop-app-support-ended-2022-06-15." }, { "id": "okta-baw-2015-office-365-overtook-salesforce-top-app-jan-2015", "family": "business-finance-tax-apps", "statement": "Office 365 became the most deployed app by number of business customers in Okta's network in January 2015, overtaking Salesforce, which had led since Okta began tracking in 2012 (Okta, 2015).", "short_statement": "Office 365 has led the business-app ranking of an identity provider's customers every year since it overtook Salesforce in **January 2015**.", "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1 (from January 2015)", "display_label": "Okta Businesses @ Work, 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015-01", "population": "Okta's business customers (about 2,500 in 2015), apps deployed through Okta", "sample_n": 2500, "publisher": "Okta", "source_title": "Okta's Businesses @ Work Report (2015)", "source_url": "https://www.okta.com/Businesses-At-Work/2015-08/", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-08-20", "accessed_at": "2026-10-14", "quote": "However, in January 2015, Microsoft Office 365 dethroned Salesforce after a gradual climb to the top, evidence that Office 365 is successfully bringing large enterprises to the cloud.", "locator": "Apps @ Work, 'What are the most popular apps at work?'; Wayback snapshot https://web.archive.org/web/20170126102905/https://www.okta.com/Businesses-At-Work/2015-08/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. First edition: TechCrunch reported its release on 20 August 2015 ('Today it released its first Okta Business @ Work Report'). Okta's later dashboard text says the first report came out in October 2015; the 2015-08 URL and TechCrunch date it to August 2015.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-office-365-overtook-salesforce-top-app-jan-2015", "citation_text": "Office 365 became the most deployed app by number of business customers in Okta's network in January 2015, overtaking Salesforce, which had led since Okta began tracking in 2012 (Okta, 2015). Source: Okta, \"Okta's Businesses @ Work Report (2015)\" (https://www.okta.com/Businesses-At-Work/2015-08/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-office-365-overtook-salesforce-top-app-jan-2015." }, { "id": "okta-baw-2015-sample-2500-customers-4000-apps", "family": "business-finance-tax-apps", "statement": "**2,500** business customers and 4,000 apps made up the dataset of Okta's first Businesses @ Work report in August 2015 (Okta, 2015).", "short_statement": null, "short_refs": null, "value": 2500, "unit": "Okta customers in the report's dataset", "display_value": "2,500", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015", "population": "Okta customers (the sample behind the report)", "sample_n": 2500, "publisher": "Okta", "source_title": "Okta's Businesses @ Work Report (2015)", "source_url": "https://www.okta.com/Businesses-At-Work/2015-08/", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-08-20", "accessed_at": "2026-10-14", "quote": "This report uses Okta’s dataset of 2,500 customers, 4,000 apps, thousands of integrations and millions of daily logins", "locator": "Introduction; also Methodology ('2,500 enterprise customers ... from 185 countries'); Wayback snapshot https://web.archive.org/web/20170126102905/https://www.okta.com/Businesses-At-Work/2015-08/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": "Okta's own customer count at the time; the sample of every app ranking in this edition.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-sample-2500-customers-4000-apps", "citation_text": "**2,500** business customers and 4,000 apps made up the dataset of Okta's first Businesses @ Work report in August 2015 (Okta, 2015). Source: Okta, \"Okta's Businesses @ Work Report (2015)\" (https://www.okta.com/Businesses-At-Work/2015-08/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-sample-2500-customers-4000-apps." }, { "id": "okta-baw-2015-median-15-cloud-apps-per-company-north-america-apac", "family": "business-finance-tax-apps", "statement": "15 off-the-shelf cloud apps was the median per company among Okta's customers in North America and Asia Pacific in 2015, and most businesses used between 11 and 16 (Okta, 2015).", "short_statement": null, "short_refs": null, "value": 15, "unit": "median off-the-shelf cloud apps per company (Okta customers)", "display_value": "15 (median)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015-07", "population": "Okta customers in North America and Asia Pacific; data January 2012 to July 2015", "sample_n": 2500, "publisher": "Okta", "source_title": "Okta's Businesses @ Work Report (2015)", "source_url": "https://www.okta.com/Businesses-At-Work/2015-08/", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-08-20", "accessed_at": "2026-10-14", "quote": "Asia Pacific is tied with North America in the median number of off-the-shelf cloud apps companies offer employees with 15", "locator": "Key Findings, 'Asia Pacific might be down under'; Apps @ Work, 'Does region affect the number of apps companies use?'; Wayback snapshot https://web.archive.org/web/20170126102905/https://www.okta.com/Businesses-At-Work/2015-08/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-median-cloud-apps-per-company", "history": [], "notes": "A median of off-the-shelf cloud apps, a different and narrower measure than the average number of apps (OIN and non-OIN, personal and corporate) Okta reports from 2019 on. By size: 16 at small (1-249) and mid-sized (250-999) companies, 14 at 1,000-3,999 employees, 11 at 4,000+; Latin America 13.5, EMEA 12.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-median-15-cloud-apps-per-company-north-america-apac", "citation_text": "15 off-the-shelf cloud apps was the median per company among Okta's customers in North America and Asia Pacific in 2015, and most businesses used between 11 and 16 (Okta, 2015). Source: Okta, \"Okta's Businesses @ Work Report (2015)\" (https://www.okta.com/Businesses-At-Work/2015-08/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-median-15-cloud-apps-per-company-north-america-apac." }, { "id": "okta-baw-2015-fastest-growing-slack-50pct", "family": "business-finance-tax-apps", "statement": "50% growth in usership made Slack the fastest-growing app in Okta's network between May and July 2015 (Okta, 2015).", "short_statement": null, "short_refs": null, "value": 50, "unit": "% growth in usership, May to July 2015", "display_value": "50%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015-05/2015-07", "population": "Okta customers deploying Slack", "sample_n": 2500, "publisher": "Okta", "source_title": "Okta's Businesses @ Work Report (2015)", "source_url": "https://www.okta.com/Businesses-At-Work/2015-08/", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-08-20", "accessed_at": "2026-10-14", "quote": "Media darling Slack has also come on strong, increasing usership 50 percent in May 2015–July 2015.", "locator": "Key Findings, 'You're either in, or you're out'; Wayback snapshot https://web.archive.org/web/20170126102905/https://www.okta.com/Businesses-At-Work/2015-08/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "The same page also says 'Slack was, far and away, the quickest growing app within Okta's network from May to August in 2015' (window differs: May-July vs May-August). From the 2018 edition on, the ranking is year-over-year growth in number of customers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-fastest-growing-slack-50pct", "citation_text": "50% growth in usership made Slack the fastest-growing app in Okta's network between May and July 2015 (Okta, 2015). Source: Okta, \"Okta's Businesses @ Work Report (2015)\" (https://www.okta.com/Businesses-At-Work/2015-08/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2015-fastest-growing-slack-50pct." }, { "id": "okta-baw-2016-office-365-top-app-then-salesforce-box-google-apps", "family": "business-finance-tax-apps", "statement": "Office 365 remained the most popular app by number of customers in Okta's network in 2015, followed by Salesforce, Box and Google Apps (Okta, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015", "population": "Okta customers ('thousands of customers'; no count given in this edition)", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (March 2016)", "source_url": "https://www.okta.com/Businesses-At-Work/2016-03/", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-03-28", "accessed_at": "2026-10-14", "quote": "Microsoft Office 365 continues to lead the pack as the most popular application, followed by Salesforce, Box and Google Apps.", "locator": "'What are the most popular apps in Okta's network?'; Wayback snapshot https://web.archive.org/web/20170126113113/https://www.okta.com/Businesses-At-Work/2016-03/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from the page's article:published_time metadata (28 March 2016). Slack entered the top 25 at No. 12.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-office-365-top-app-then-salesforce-box-google-apps", "citation_text": "Office 365 remained the most popular app by number of customers in Okta's network in 2015, followed by Salesforce, Box and Google Apps (Okta, 2016). Source: Okta, \"Businesses @ Work (March 2016)\" (https://www.okta.com/Businesses-At-Work/2016-03/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-office-365-top-app-then-salesforce-box-google-apps." }, { "id": "okta-baw-2016-fastest-growing-slack-77pct-h2-2015", "family": "business-finance-tax-apps", "statement": "77% customer growth made Slack the fastest-growing app in Okta's network in the second half of 2015 (Okta, 2016).", "short_statement": null, "short_refs": null, "value": 77, "unit": "% growth in number of Okta customers, second half of 2015", "display_value": "77%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015-H2", "population": "Okta customers deploying Slack", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (March 2016)", "source_url": "https://www.okta.com/Businesses-At-Work/2016-03/", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-03-28", "accessed_at": "2026-10-14", "quote": "Slack remained the fastest growing app in the second half of 2015 with customer growth of 77 percent.", "locator": "'What are the fastest growing cloud apps in Okta's network?'; Wayback snapshot https://web.archive.org/web/20170126113113/https://www.okta.com/Businesses-At-Work/2016-03/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "Six-month growth window (second half of 2015), not year over year.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-fastest-growing-slack-77pct-h2-2015", "citation_text": "77% customer growth made Slack the fastest-growing app in Okta's network in the second half of 2015 (Okta, 2016). Source: Okta, \"Businesses @ Work (March 2016)\" (https://www.okta.com/Businesses-At-Work/2016-03/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-fastest-growing-slack-77pct-h2-2015." }, { "id": "okta-baw-2016-median-cloud-apps-10-to-16-up-20pct", "family": "business-finance-tax-apps", "statement": "Between 10 and 16 off-the-shelf cloud apps was the median per company across company sizes in Okta's network in early 2016, up about 20% in a year (Okta, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "median off-the-shelf cloud apps per company, range across size brackets", "display_value": "10 to 16 (median)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2016-03", "population": "Okta customers by company size", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (March 2016)", "source_url": "https://www.okta.com/Businesses-At-Work/2016-03/", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-03-28", "accessed_at": "2026-10-14", "quote": "According to our data, the sweet spot now lies somewhere between 10 and 16 apps, up about 20 percent from a year ago.", "locator": "Most popular apps section, 'Median off-the-shelf cloud apps by company size, over time'; Wayback snapshot https://web.archive.org/web/20170126113113/https://www.okta.com/Businesses-At-Work/2016-03/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-median-cloud-apps-per-company", "history": [], "notes": "A range of medians by company size, so no single value; same narrower measure as the 2015 edition.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-median-cloud-apps-10-to-16-up-20pct", "citation_text": "Between 10 and 16 off-the-shelf cloud apps was the median per company across company sizes in Okta's network in early 2016, up about 20% in a year (Okta, 2016). Source: Okta, \"Businesses @ Work (March 2016)\" (https://www.okta.com/Businesses-At-Work/2016-03/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2016-median-cloud-apps-10-to-16-up-20pct." }, { "id": "okta-baw-2017-office-365-top-app-aws-passes-g-suite", "family": "business-finance-tax-apps", "statement": "Office 365 remained the most popular app by number of customers in Okta's network in 2016, ahead of Salesforce and Box, while Amazon Web Services passed G Suite for fourth place (Okta, 2017).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2016", "population": "Okta customers ('thousands of companies'; no count given in this edition)", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2017)", "source_url": "https://www.okta.com/Businesses-At-Work/2017-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-01-18", "accessed_at": "2026-10-14", "quote": "Office 365 remains the number one app in our network, followed by Salesforce and Box. Amazon Web Services just surpassed G Suite for the number 4 spot", "locator": "Most popular apps section; Wayback snapshot https://web.archive.org/web/20170120013744/https://www.okta.com/Businesses-At-Work/2017-01/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from the page's article:published_time metadata (18 January 2017). The same edition says over 50% of Okta's customers used Office 365 (39% exclusively, over 12% with G Suite): an office-suite share for the office-suites-and-alternatives family.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-office-365-top-app-aws-passes-g-suite", "citation_text": "Office 365 remained the most popular app by number of customers in Okta's network in 2016, ahead of Salesforce and Box, while Amazon Web Services passed G Suite for fourth place (Okta, 2017). Source: Okta, \"Businesses @ Work (January 2017)\" (https://www.okta.com/Businesses-At-Work/2017-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-office-365-top-app-aws-passes-g-suite." }, { "id": "okta-baw-2017-fastest-growing-zoom-67pct-six-months", "family": "business-finance-tax-apps", "statement": "67% customer growth in six months made Zoom the fastest-growing app in Okta's network in the six months to 1 November 2016 (Okta, 2017).", "short_statement": null, "short_refs": null, "value": 67, "unit": "% growth in number of Okta customers, six months to 1 November 2016", "display_value": "67%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2016-05/2016-10", "population": "Okta customers deploying Zoom", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2017)", "source_url": "https://www.okta.com/Businesses-At-Work/2017-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-01-18", "accessed_at": "2026-10-14", "quote": "Zoom grew 67% in the past six months, followed by Cisco Umbrella, which grew 47%.", "locator": "Key findings, 'Zooming to the top'; chart 'Fastest Growing Apps in Six Months Ending November 1'; Wayback snapshot https://web.archive.org/web/20170120013744/https://www.okta.com/Businesses-At-Work/2017-01/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "Zoom was not in the top 25 fastest growing in the previous report. Six-month window.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-fastest-growing-zoom-67pct-six-months", "citation_text": "67% customer growth in six months made Zoom the fastest-growing app in Okta's network in the six months to 1 November 2016 (Okta, 2017). Source: Okta, \"Businesses @ Work (January 2017)\" (https://www.okta.com/Businesses-At-Work/2017-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-fastest-growing-zoom-67pct-six-months." }, { "id": "okta-baw-2017-g-suite-customers-29-apps-office-365-customers-22", "family": "business-finance-tax-apps", "statement": "29 apps on average were used by Okta's G Suite customers in 2016, against 22 for its Office 365 customers (Okta, 2017).", "short_statement": null, "short_refs": null, "value": 29, "unit": "average apps per customer (Okta customers using G Suite)", "display_value": "29 vs 22", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2016", "population": "Okta customers using G Suite, and those using Office 365", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2017)", "source_url": "https://www.okta.com/Businesses-At-Work/2017-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-01-18", "accessed_at": "2026-10-14", "quote": "The average G Suite customer has 29 apps, compared to the average Office 365 customer who only has 22.", "locator": "'What are the top apps for customers with G Suite and/or Office 365?'; Wayback snapshot https://web.archive.org/web/20170120013744/https://www.okta.com/Businesses-At-Work/2017-01/", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "The 2017 edition gives no all-customer average; Okta's 2020 edition later put the 2016 average at 72 apps on a broader measure (OIN and non-OIN, personal and corporate apps), so the two are not comparable.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-g-suite-customers-29-apps-office-365-customers-22", "citation_text": "29 apps on average were used by Okta's G Suite customers in 2016, against 22 for its Office 365 customers (Okta, 2017). Source: Okta, \"Businesses @ Work (January 2017)\" (https://www.okta.com/Businesses-At-Work/2017-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2017-g-suite-customers-29-apps-office-365-customers-22." }, { "id": "okta-baw-2018-office-365-top-app-since-january-2015", "family": "business-finance-tax-apps", "statement": "Office 365 was still the most popular app by number of customers in Okta's network in the year to October 2017, a lead it had held since January 2015 (Okta, 2018).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2017", "population": "Okta customers ('thousands of companies'); data 1 November 2016 to 31 October 2017", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2018)", "source_url": "https://www.okta.com/businesses-at-work/2018-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-01-23", "accessed_at": "2026-10-14", "quote": "Office 365 has led the pack of most popular apps based on number of customers since January 2015.", "locator": "Introduction, 'there's more than one way for an app to be popular'; Wayback snapshot https://web.archive.org/web/20180124225225/https://www.okta.com/businesses-at-work/2018-01/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from the page's article:published_time metadata (23 January 2018); the page calls itself the 'January 2018 annual Businesses @ Work Report'. AWS ranked 3rd and Slack 7th by customers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-office-365-top-app-since-january-2015", "citation_text": "Office 365 was still the most popular app by number of customers in Okta's network in the year to October 2017, a lead it had held since January 2015 (Okta, 2018). Source: Okta, \"Businesses @ Work (January 2018)\" (https://www.okta.com/businesses-at-work/2018-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-office-365-top-app-since-january-2015." }, { "id": "okta-baw-2018-fastest-growing-jamf-389pct", "family": "business-finance-tax-apps", "statement": "389% year-over-year customer growth made Jamf the fastest-growing app in Okta's network in the year to October 2017 (Okta, 2018).", "short_statement": null, "short_refs": null, "value": 389, "unit": "% year-over-year growth in number of Okta customers", "display_value": "389%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2017", "population": "Okta customers deploying Jamf; apps with at least 100 customers", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2018)", "source_url": "https://www.okta.com/businesses-at-work/2018-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-01-23", "accessed_at": "2026-10-14", "quote": "Jamf, which provides software for managing and securing Apple devices, is a notable newcomer to the list and the fastest growing app in our network with 389% year-over-year growth.", "locator": "'Tear down this wall' section; chart 'Fastest Growing Apps - Year Over Year'; Wayback snapshot https://web.archive.org/web/20180124225225/https://www.okta.com/businesses-at-work/2018-01/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "The highest growth rate in the series: Okta's 2024 edition calls Vanta's 338% 'the highest growth rate since Jamf's 389% YoY growth in 2017'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-fastest-growing-jamf-389pct", "citation_text": "389% year-over-year customer growth made Jamf the fastest-growing app in Okta's network in the year to October 2017 (Okta, 2018). Source: Okta, \"Businesses @ Work (January 2018)\" (https://www.okta.com/businesses-at-work/2018-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-fastest-growing-jamf-389pct." }, { "id": "okta-baw-2018-median-apps-per-customer-up-24pct-2015-2017", "family": "business-finance-tax-apps", "statement": "24% growth in the median number of apps per customer was recorded in Okta's network over the two years from 2015 to 2017 (Okta, 2018).", "short_statement": null, "short_refs": null, "value": 24, "unit": "% growth in median apps per customer, 2015 to 2017", "display_value": "24%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2015/2017", "population": "Okta customers", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work (January 2018)", "source_url": "https://www.okta.com/businesses-at-work/2018-01/", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-01-23", "accessed_at": "2026-10-14", "quote": "Over the past two years, the median number of apps per customer has grown 24%.", "locator": "'Plenty more where app came from'; Wayback snapshot https://web.archive.org/web/20180124225225/https://www.okta.com/businesses-at-work/2018-01/", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "The 2018 edition gives growth, not the level. Industry counts of distinct apps: technology 1,910, consulting 1,611, finance and banking 1,545.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-median-apps-per-customer-up-24pct-2015-2017", "citation_text": "24% growth in the median number of apps per customer was recorded in Okta's network over the two years from 2015 to 2017 (Okta, 2018). Source: Okta, \"Businesses @ Work (January 2018)\" (https://www.okta.com/businesses-at-work/2018-01/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2018-median-apps-per-customer-up-24pct-2015-2017." }, { "id": "okta-baw-2019-office-365-top-app-by-customers", "family": "business-finance-tax-apps", "statement": "Office 365 led Okta's ranking of the most popular business apps by number of customers in the year to October 2018, and increased its lead (Okta, 2019).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2018", "population": "Okta customers; data 1 November 2017 to 31 October 2018", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work 2019", "source_url": "https://www.okta.com/businesses-at-work/2019/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-02-06", "accessed_at": "2026-10-14", "quote": "Office 365 increased its lead and continues to dominate the total pool of apps by number of customers, and it's growing its active unique users by 55% year over year.", "locator": "Key findings; 'Most Popular Apps by Number of Customers'; Wayback snapshot https://web.archive.org/web/20190217121800/https://www.okta.com/businesses-at-work/2019/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from the page's article:published_time metadata (6 February 2019); its survey ran in December 2018 and January 2019. Zoom entered the top 15 by customers at No. 9.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-office-365-top-app-by-customers", "citation_text": "Office 365 led Okta's ranking of the most popular business apps by number of customers in the year to October 2018, and increased its lead (Okta, 2019). Source: Okta, \"Businesses @ Work 2019\" (https://www.okta.com/businesses-at-work/2019/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-office-365-top-app-by-customers." }, { "id": "okta-baw-2019-fastest-growing-knowbe4-178pct", "family": "business-finance-tax-apps", "statement": "178% year-over-year customer growth made KnowBe4 the fastest-growing app in Okta's network in the year to October 2018 (Okta, 2019).", "short_statement": null, "short_refs": null, "value": 178, "unit": "% year-over-year growth in number of Okta customers", "display_value": "178%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2018", "population": "Okta customers deploying KnowBe4", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work 2019", "source_url": "https://www.okta.com/businesses-at-work/2019/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-02-06", "accessed_at": "2026-10-14", "quote": "KnowBe4, a security awareness training company, beat out other apps by far with its 178% year-over-year growth to claim the top spot.", "locator": "'Don't trust, verify! The fastest growing apps are security tools'; Wayback snapshot https://web.archive.org/web/20190217121800/https://www.okta.com/businesses-at-work/2019/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-fastest-growing-knowbe4-178pct", "citation_text": "178% year-over-year customer growth made KnowBe4 the fastest-growing app in Okta's network in the year to October 2018 (Okta, 2019). Source: Okta, \"Businesses @ Work 2019\" (https://www.okta.com/businesses-at-work/2019/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-fastest-growing-knowbe4-178pct." }, { "id": "okta-baw-2019-large-customers-129-apps-smb-73", "family": "business-finance-tax-apps", "statement": "129 apps per customer on average were deployed by Okta's large customers (2,000 or more employees) in 2018, against 73 at small and mid-sized customers (Okta, 2019).", "short_statement": null, "short_refs": null, "value": 129, "unit": "average apps per customer, large customers (2,000+ employees)", "display_value": "129 vs 73", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2018", "population": "Okta customers by size; OIN and non-OIN, personal and corporate apps", "sample_n": null, "publisher": "Okta", "source_title": "Businesses @ Work 2019", "source_url": "https://www.okta.com/businesses-at-work/2019/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-02-06", "accessed_at": "2026-10-14", "quote": "now averaging 129 apps per customer in 2018. Small to mid-sized companies have also dialed up their app usage at a 38% growth rate, now averaging 73 apps per customer.", "locator": "'Average Number of Apps per Customer, by Customer Size'; Wayback snapshot https://web.archive.org/web/20190217121800/https://www.okta.com/businesses-at-work/2019/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-large-customers", "history": [], "notes": "This edition gives the all-customer average only as growth ('Since 2015, the average number of apps per company has grown by 43%. We see an 8% jump from 2017'); Okta's 2020 edition puts the 2018 all-customer average at 83.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-large-customers-129-apps-smb-73", "citation_text": "129 apps per customer on average were deployed by Okta's large customers (2,000 or more employees) in 2018, against 73 at small and mid-sized customers (Okta, 2019). Source: Okta, \"Businesses @ Work 2019\" (https://www.okta.com/businesses-at-work/2019/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-large-customers-129-apps-smb-73." }, { "id": "okta-baw-2020-office-365-salesforce-top-two-six-years", "family": "business-finance-tax-apps", "statement": "Office 365 and Salesforce held first and second place by number of customers in Okta's network for the sixth year in a row in the year to October 2019 (Okta, 2020).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2019", "population": "Okta customers (7,400+); data 1 November 2018 to 31 October 2019", "sample_n": 7400, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2020", "source_url": "https://www.okta.com/businesses-at-work/2020/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-01-27", "accessed_at": "2026-10-14", "quote": "When looking at app popularity by number of customers, Microsoft Office 365 and Salesforce have held spots #1 and #2 respectively for six years in a row.", "locator": "'Most Popular Apps by Number of Customers'; Wayback snapshot https://web.archive.org/web/20200305181145/https://www.okta.com/businesses-at-work/2020", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from the page's article:published_time metadata (27 January 2020). AWS and G Suite held No. 3 and No. 4.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-office-365-salesforce-top-two-six-years", "citation_text": "Office 365 and Salesforce held first and second place by number of customers in Okta's network for the sixth year in a row in the year to October 2019 (Okta, 2020). Source: Okta, \"Okta Businesses @ Work 2020\" (https://www.okta.com/businesses-at-work/2020/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-office-365-salesforce-top-two-six-years." }, { "id": "okta-baw-2020-fastest-growing-snowflake-273pct", "family": "business-finance-tax-apps", "statement": "273% year-over-year customer growth made Snowflake the fastest-growing app in Okta's network in the year to October 2019 (Okta, 2020).", "short_statement": null, "short_refs": null, "value": 273, "unit": "% year-over-year growth in number of Okta customers", "display_value": "273%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2019", "population": "Okta customers deploying Snowflake", "sample_n": 7400, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2020", "source_url": "https://www.okta.com/businesses-at-work/2020/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-01-27", "accessed_at": "2026-10-14", "quote": "Snowflake lands at the top of the heap with a whopping 273% growth year over year.", "locator": "Key findings, fastest growing apps; Wayback snapshot https://web.archive.org/web/20200305181145/https://www.okta.com/businesses-at-work/2020", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-fastest-growing-snowflake-273pct", "citation_text": "273% year-over-year customer growth made Snowflake the fastest-growing app in Okta's network in the year to October 2019 (Okta, 2020). Source: Okta, \"Okta Businesses @ Work 2020\" (https://www.okta.com/businesses-at-work/2020/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-fastest-growing-snowflake-273pct." }, { "id": "okta-baw-2020-average-88-apps-per-customer", "family": "business-finance-tax-apps", "statement": "88 apps per customer on average were deployed by Okta's customers in the year to October 2019, up from 83 a year earlier and 72 three years earlier (Okta, 2020).", "short_statement": null, "short_refs": null, "value": 88, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "88", "display_label": "Okta Businesses @ Work 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2019", "population": "Okta customers (7,400+)", "sample_n": 7400, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2020", "source_url": "https://www.okta.com/businesses-at-work/2020/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-01-27", "accessed_at": "2026-10-14", "quote": "This year, the average number of apps per customer reached 88: that’s a 6% increase from 83 apps a year ago, and a 21% increase from 72 apps three years ago.", "locator": "'Average Number of Apps per Customer'; Wayback snapshot https://web.archive.org/web/20200305181145/https://www.okta.com/businesses-at-work/2020", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Counts OIN and non-OIN, personal and corporate apps. 10% of customers deployed 200 apps or more; customers of four-plus years averaged 190. The 83 (2018) and 72 (2016) points come from this edition's look-back.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-average-88-apps-per-customer", "citation_text": "88 apps per customer on average were deployed by Okta's customers in the year to October 2019, up from 83 a year earlier and 72 three years earlier (Okta, 2020). Source: Okta, \"Okta Businesses @ Work 2020\" (https://www.okta.com/businesses-at-work/2020/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-average-88-apps-per-customer." }, { "id": "okta-baw-2020-sample-7400-customers", "family": "business-finance-tax-apps", "statement": "7,400 or more customers made up the dataset of Okta's 2020 Businesses @ Work report (Okta, 2020).", "short_statement": null, "short_refs": null, "value": 7400, "unit": "Okta customers in the report's dataset", "display_value": "7,400+", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2019", "population": "Okta customers (the sample behind the report)", "sample_n": 7400, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2020", "source_url": "https://www.okta.com/businesses-at-work/2020/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-01-27", "accessed_at": "2026-10-14", "quote": "Data from Okta’s 7,400+ customers and the Okta Integration Network — which now includes over 6,500 integrations", "locator": "Introduction; Wayback snapshot https://web.archive.org/web/20200305181145/https://www.okta.com/businesses-at-work/2020", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-sample-7400-customers", "citation_text": "7,400 or more customers made up the dataset of Okta's 2020 Businesses @ Work report (Okta, 2020). Source: Okta, \"Okta Businesses @ Work 2020\" (https://www.okta.com/businesses-at-work/2020/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2020-sample-7400-customers." }, { "id": "okta-baw-2021-microsoft-365-top-aws-takes-second-from-salesforce", "family": "business-finance-tax-apps", "statement": "Microsoft 365 kept first place by number of customers in Okta's network in the year to October 2020, while AWS took second place from Salesforce for the first time since 2015 (Okta, 2021).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2020", "population": "Okta customers (more than 9,400); data 1 November 2019 to 31 October 2020", "sample_n": 9400, "publisher": "Okta", "source_title": "Businesses at Work 2021", "source_url": "https://www.okta.com/businesses-at-work/2021/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-01-27", "accessed_at": "2026-10-14", "quote": "Microsoft 365 continues to hold the top spot, but there has been a significant shakeup in the ranks overall. With 35% year-over-year growth, AWS jumped into the second place spot", "locator": "'Apps at Work: 2020's most popular apps'; Wayback snapshot https://web.archive.org/web/20210128143634/https://www.okta.com/businesses-at-work/2021/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Date from Okta's newsroom article 'Businesses at Work 2021: Driving the digital economy forward' (27 January 2021). Salesforce third, Google Workspace fourth, Zoom fifth.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-microsoft-365-top-aws-takes-second-from-salesforce", "citation_text": "Microsoft 365 kept first place by number of customers in Okta's network in the year to October 2020, while AWS took second place from Salesforce for the first time since 2015 (Okta, 2021). Source: Okta, \"Businesses at Work 2021\" (https://www.okta.com/businesses-at-work/2021/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-microsoft-365-top-aws-takes-second-from-salesforce." }, { "id": "okta-baw-2021-fastest-growing-amazon-business-341pct", "family": "business-finance-tax-apps", "statement": "341% year-over-year customer growth made Amazon Business the fastest-growing app in Okta's network in the year to October 2020 (Okta, 2021).", "short_statement": null, "short_refs": null, "value": 341, "unit": "% year-over-year growth in number of Okta customers", "display_value": "341%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2020", "population": "Okta customers deploying Amazon Business", "sample_n": 9400, "publisher": "Okta", "source_title": "Businesses at Work 2021", "source_url": "https://www.okta.com/businesses-at-work/2021/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-01-27", "accessed_at": "2026-10-14", "quote": "Amazon Business, which enables organizations to quickly access and purchase from an online store, takes top billing with an impressive 341% year-over-year growth, followed by collaboration tools Miro, Figma, and monday.com.", "locator": "Key findings, fastest growing apps; Wayback snapshot https://web.archive.org/web/20210128143634/https://www.okta.com/businesses-at-work/2021/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-fastest-growing-amazon-business-341pct", "citation_text": "341% year-over-year customer growth made Amazon Business the fastest-growing app in Okta's network in the year to October 2020 (Okta, 2021). Source: Okta, \"Businesses at Work 2021\" (https://www.okta.com/businesses-at-work/2021/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-fastest-growing-amazon-business-341pct." }, { "id": "okta-baw-2021-average-88-apps-per-customer", "family": "business-finance-tax-apps", "statement": "88 apps per customer on average were deployed by Okta's customers in the year to October 2020, unchanged from a year earlier (175 at large companies, 73 at smaller ones) (Okta, 2021).", "short_statement": null, "short_refs": null, "value": 88, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "88", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2020", "population": "Okta customers (more than 9,400)", "sample_n": 9400, "publisher": "Okta", "source_title": "Businesses at Work 2021", "source_url": "https://www.okta.com/businesses-at-work/2021/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-01-27", "accessed_at": "2026-10-14", "quote": "With an average of 88 apps per customer, we see some interesting breakdowns:", "locator": "Key findings, apps per customer; Wayback snapshot https://web.archive.org/web/20210128143634/https://www.okta.com/businesses-at-work/2021/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Same page: 'Larger customers deploy an average of 175 apps, and smaller companies average 73'; 'Tech companies deploy the most apps with an average of 155'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-average-88-apps-per-customer", "citation_text": "88 apps per customer on average were deployed by Okta's customers in the year to October 2020, unchanged from a year earlier (175 at large companies, 73 at smaller ones) (Okta, 2021). Source: Okta, \"Businesses at Work 2021\" (https://www.okta.com/businesses-at-work/2021/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-average-88-apps-per-customer." }, { "id": "okta-baw-2021-sample-9400-customers", "family": "business-finance-tax-apps", "statement": "9,400 or more customers made up the dataset of Okta's 2021 Businesses at Work report (Okta, 2021).", "short_statement": null, "short_refs": null, "value": 9400, "unit": "Okta customers in the report's dataset", "display_value": "more than 9,400", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2020", "population": "Okta customers (the sample behind the report)", "sample_n": 9400, "publisher": "Okta", "source_title": "Businesses at Work 2021", "source_url": "https://www.okta.com/businesses-at-work/2021/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-01-27", "accessed_at": "2026-10-14", "quote": "It’s from this unprecedented lens that we view the data from Okta’s more than 9,400 customers and the Okta Integration Network (OIN)", "locator": "Introduction; Wayback snapshot https://web.archive.org/web/20210128143634/https://www.okta.com/businesses-at-work/2021/", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-sample-9400-customers", "citation_text": "9,400 or more customers made up the dataset of Okta's 2021 Businesses at Work report (Okta, 2021). Source: Okta, \"Businesses at Work 2021\" (https://www.okta.com/businesses-at-work/2021/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2021-sample-9400-customers." }, { "id": "okta-baw-2022-microsoft-365-top-then-aws-google-workspace", "family": "business-finance-tax-apps", "statement": "Microsoft 365 remained the most popular app by number of customers in Okta's network in the year to October 2021, ahead of AWS, Google Workspace, Salesforce and Zoom (Okta, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2021", "population": "Okta customers (more than 14,000); data 1 November 2020 to 31 October 2021", "sample_n": 14000, "publisher": "Okta", "source_title": "Businesses at Work 2022 (annual report PDF)", "source_url": "https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-01-24", "accessed_at": "2026-10-14", "quote": "Microsoft 365 and Amazon Web Services (AWS) continue to hold gold and silver, respectively, with Salesforce and Zoom rounding out the top five.", "locator": "Most popular apps section (pp. 11-12), 'Most Popular Apps by Number of Customers'", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Same section: 'Google Workspace has taken the bronze as the third most popular app'. Release date from Okta's newsroom article 'Businesses at Work 2022: Familiar players in a changing landscape' (24 January 2022).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-microsoft-365-top-then-aws-google-workspace", "citation_text": "Microsoft 365 remained the most popular app by number of customers in Okta's network in the year to October 2021, ahead of AWS, Google Workspace, Salesforce and Zoom (Okta, 2022). Source: Okta, \"Businesses at Work 2022 (annual report PDF)\" (https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-microsoft-365-top-then-aws-google-workspace." }, { "id": "okta-baw-2022-fastest-growing-notion-240pct", "family": "business-finance-tax-apps", "statement": "240% year-over-year customer growth made Notion the fastest-growing app in Okta's network in the year to October 2021 (Okta, 2022).", "short_statement": null, "short_refs": null, "value": 240, "unit": "% year-over-year growth in number of Okta customers", "display_value": "240%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2021", "population": "Okta customers deploying Notion", "sample_n": 14000, "publisher": "Okta", "source_title": "Businesses at Work 2022 Press Kit", "source_url": "https://www.okta.com/sites/default/files/2022-01/businesses-at-work-2022-press-kit.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-01-24", "accessed_at": "2026-10-14", "quote": "Fastest-Growing Apps by Number of Customers 240% 178% 173% 159% 152% 109% 108% 103% 103% 101% Notion TripActions Postman", "locator": "Press kit p. 3, chart 'Fastest-Growing Apps by Number of Customers' (Notion first at 240%); the annual report (p. 19) calls Notion 'Top-ranked'", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "Quote is the chart's text layer (labels and values in order). The report text: 'Top-ranked Notion was valued at $10 billion in October 2021'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-fastest-growing-notion-240pct", "citation_text": "240% year-over-year customer growth made Notion the fastest-growing app in Okta's network in the year to October 2021 (Okta, 2022). Source: Okta, \"Businesses at Work 2022 Press Kit\" (https://www.okta.com/sites/default/files/2022-01/businesses-at-work-2022-press-kit.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-fastest-growing-notion-240pct." }, { "id": "okta-baw-2022-average-89-apps-per-customer", "family": "business-finance-tax-apps", "statement": "89 apps per customer on average were deployed by Okta's customers in the year to October 2021, up from 88 (187 at companies with 2,000 or more employees) (Okta, 2022).", "short_statement": null, "short_refs": null, "value": 89, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "89", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2021", "population": "Okta customers (more than 14,000)", "sample_n": 14000, "publisher": "Okta", "source_title": "Businesses at Work 2022 (annual report PDF)", "source_url": "https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-01-24", "accessed_at": "2026-10-14", "quote": "The average number of apps organizations deploy increased from 88 to 89 this year, contributing to an increase of 24% since 2016.", "locator": "Key findings, 'The best tools for the job' (p. 7)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Same page: 'Larger companies (2,000 employees or more) deploy more apps: 187 on average.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-average-89-apps-per-customer", "citation_text": "89 apps per customer on average were deployed by Okta's customers in the year to October 2021, up from 88 (187 at companies with 2,000 or more employees) (Okta, 2022). Source: Okta, \"Businesses at Work 2022 (annual report PDF)\" (https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-average-89-apps-per-customer." }, { "id": "okta-baw-2022-sample-14000-customers", "family": "business-finance-tax-apps", "statement": "14,000 or more customers made up the dataset of Okta's 2022 Businesses at Work report (Okta, 2022).", "short_statement": null, "short_refs": null, "value": 14000, "unit": "Okta customers in the report's dataset", "display_value": "more than 14,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2021", "population": "Okta customers (the sample behind the report)", "sample_n": 14000, "publisher": "Okta", "source_title": "Businesses at Work 2022 (annual report PDF)", "source_url": "https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-01-24", "accessed_at": "2026-10-14", "quote": "The data from Okta’s more than 14,000 global customers and the Okta Integration Network, which includes over 7,000 integrations", "locator": "Introduction (p. 3)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-sample-14000-customers", "citation_text": "14,000 or more customers made up the dataset of Okta's 2022 Businesses at Work report (Okta, 2022). Source: Okta, \"Businesses at Work 2022 (annual report PDF)\" (https://www.okta.com/sites/default/files/2022-02/Businesses-at-Work-2022-Annual-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2022-sample-14000-customers." }, { "id": "okta-baw-2023-microsoft-365-first-by-customers", "family": "business-finance-tax-apps", "statement": "Microsoft 365 kept first place by number of customers in Okta's network in the year to October 2022, while Google Workspace grew faster (32% against 21%) (Okta, 2023).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2022", "population": "Okta customers (more than 17,000); data 1 November 2021 to 31 October 2022", "sample_n": 17000, "publisher": "Okta", "source_title": "Businesses at Work 2023 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-02-15", "accessed_at": "2026-10-14", "quote": "Microsoft 365 continues to take first place by number of customers, and Google again takes the gold for growth.", "locator": "'The best tools for the job' section (p. 38)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Release date from Okta's newsroom article 'Businesses at Work 2023: Innovation and resilience in uncertain times' (15 February 2023); the PDF was created on 20 January 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-microsoft-365-first-by-customers", "citation_text": "Microsoft 365 kept first place by number of customers in Okta's network in the year to October 2022, while Google Workspace grew faster (32% against 21%) (Okta, 2023). Source: Okta, \"Businesses at Work 2023 (report PDF)\" (https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-microsoft-365-first-by-customers." }, { "id": "okta-baw-2023-fastest-growing-kandji-172pct", "family": "business-finance-tax-apps", "statement": "172% year-over-year customer growth made Kandji the fastest-growing app in Okta's network in the year to October 2022 (Okta, 2023).", "short_statement": null, "short_refs": null, "value": 172, "unit": "% year-over-year growth in number of Okta customers", "display_value": "172%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2022", "population": "Okta customers deploying Kandji", "sample_n": 17000, "publisher": "Okta", "source_title": "Businesses at Work 2023 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-02-15", "accessed_at": "2026-10-14", "quote": "The No. 1 fastest growing app of 2022 award goes to Kandji, an Apple mobile device management tool, which posted 172% YoY growth by number of customers.", "locator": "Fastest growing apps section (pp. 16-17)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-fastest-growing-kandji-172pct", "citation_text": "172% year-over-year customer growth made Kandji the fastest-growing app in Okta's network in the year to October 2022 (Okta, 2023). Source: Okta, \"Businesses at Work 2023 (report PDF)\" (https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-fastest-growing-kandji-172pct." }, { "id": "okta-baw-2023-average-89-apps-per-customer", "family": "business-finance-tax-apps", "statement": "89 apps per customer on average were used by Okta's customers in the year to October 2022, the same as a year earlier (211 at large organisations, 69 at smaller ones) (Okta, 2023).", "short_statement": null, "short_refs": null, "value": 89, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "89", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2022", "population": "Okta customers (more than 17,000)", "sample_n": 17000, "publisher": "Okta", "source_title": "Businesses at Work 2023 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-02-15", "accessed_at": "2026-10-14", "quote": "This year, the average customer used 89 different apps, the same as last year.", "locator": "'Healthy app-etite: The average number of apps stays strong' (p. 37)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Same page: large organisations (2,000+ employees) 211 apps, up from 195; smaller companies 69, down from 70; North America 98, EMEA 65, APAC 56.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-average-89-apps-per-customer", "citation_text": "89 apps per customer on average were used by Okta's customers in the year to October 2022, the same as a year earlier (211 at large organisations, 69 at smaller ones) (Okta, 2023). Source: Okta, \"Businesses at Work 2023 (report PDF)\" (https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-average-89-apps-per-customer." }, { "id": "okta-baw-2023-sample-17000-customers", "family": "business-finance-tax-apps", "statement": "17,000 or more customers made up the dataset of Okta's 2023 Businesses at Work report (Okta, 2023).", "short_statement": null, "short_refs": null, "value": 17000, "unit": "Okta customers in the report's dataset", "display_value": "more than 17,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2022", "population": "Okta customers (the sample behind the report)", "sample_n": 17000, "publisher": "Okta", "source_title": "Businesses at Work 2023 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-02-15", "accessed_at": "2026-10-14", "quote": "The anonymized data from Okta’s more than 17,000 global customers and the Okta Integration Network", "locator": "Introduction (p. 3)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-sample-17000-customers", "citation_text": "17,000 or more customers made up the dataset of Okta's 2023 Businesses at Work report (Okta, 2023). Source: Okta, \"Businesses at Work 2023 (report PDF)\" (https://www.okta.com/sites/default/files/2023-02/Businesses-at-Work-Report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2023-sample-17000-customers." }, { "id": "okta-baw-2024-microsoft-365-top-google-workspace-second", "family": "business-finance-tax-apps", "statement": "Microsoft 365 was the most popular app by number of customers in Okta's network in the year to October 2023, and Google Workspace took second place for the first time (Okta, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2023", "population": "Okta customers (more than 18,800); data November 2022 to October 2023", "sample_n": 18800, "publisher": "Okta", "source_title": "Businesses at Work 2024 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "Another first: Looking at our most popular apps by number of customers, Google Workspace has grabbed the No. 2 spot behind Microsoft 365.", "locator": "Key findings (p. 4)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Release date from Okta's newsroom article of 7 March 2024; the PDF linked from Okta's 2025 article sits in a 2024-04 folder with a chart updated after release.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-microsoft-365-top-google-workspace-second", "citation_text": "Microsoft 365 was the most popular app by number of customers in Okta's network in the year to October 2023, and Google Workspace took second place for the first time (Okta, 2024). Source: Okta, \"Businesses at Work 2024 (report PDF)\" (https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-microsoft-365-top-google-workspace-second." }, { "id": "okta-baw-2024-fastest-growing-vanta-338pct", "family": "business-finance-tax-apps", "statement": "338% year-over-year customer growth made Vanta the fastest-growing app in Okta's network in the year to October 2023, the highest rate since Jamf's 389% in 2017 (Okta, 2024).", "short_statement": null, "short_refs": null, "value": 338, "unit": "% year-over-year growth in number of Okta customers", "display_value": "338%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2023", "population": "Okta customers deploying Vanta", "sample_n": 18800, "publisher": "Okta", "source_title": "Businesses at Work 2024 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "Vanta is the overall leader, reporting 338% YoY growth in customer deployments. This is the highest growth rate since Jamf’s 389% YoY growth in 2017.", "locator": "'Fastest-growing apps by customers' (p. 25)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-fastest-growing-vanta-338pct", "citation_text": "338% year-over-year customer growth made Vanta the fastest-growing app in Okta's network in the year to October 2023, the highest rate since Jamf's 389% in 2017 (Okta, 2024). Source: Okta, \"Businesses at Work 2024 (report PDF)\" (https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-fastest-growing-vanta-338pct." }, { "id": "okta-baw-2024-average-93-apps-per-customer", "family": "business-finance-tax-apps", "statement": "93 apps per company on average were deployed by Okta's customers in the year to October 2023, up 4% from 89 after a multi-year pause (231 at large companies) (Okta, 2024).", "short_statement": null, "short_refs": null, "value": 93, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "93", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2023", "population": "Okta customers (more than 18,800)", "sample_n": 18800, "publisher": "Okta", "source_title": "Businesses at Work 2024 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "we’re seeing a jump to 93 this year, up 4% from 89 a year ago. Large companies with ≥ 2000 employees lead the way, with an impressive average of 231 apps each.", "locator": "Key findings, 'Best tools for the job' (p. 5); 'Average number of apps' (p. 34)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "p. 34: smaller companies rose to 72 apps from 69; US 105, Netherlands 108 (UK landing page).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-average-93-apps-per-customer", "citation_text": "93 apps per company on average were deployed by Okta's customers in the year to October 2023, up 4% from 89 after a multi-year pause (231 at large companies) (Okta, 2024). Source: Okta, \"Businesses at Work 2024 (report PDF)\" (https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-average-93-apps-per-customer." }, { "id": "okta-baw-2024-sample-18800-customers", "family": "business-finance-tax-apps", "statement": "18,800 or more customers made up the dataset of Okta's 2024 Businesses at Work report (Okta, 2024).", "short_statement": "Okta's 2024 business-app report drew on **18,800** or more customer companies.", "short_refs": null, "value": 18800, "unit": "Okta customers in the report's dataset", "display_value": "more than 18,800", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2023", "population": "Okta customers (the sample behind the report)", "sample_n": 18800, "publisher": "Okta", "source_title": "Businesses at Work 2024 (report PDF)", "source_url": "https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "we analyzed anonymized data from Okta’s more than 18,800 global customers and the Okta Integration Network", "locator": "Introduction (p. 3)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-customers-in-sample", "history": [], "notes": "The 2025 and 2026 editions give no customer count ('Okta's global customers', 'thousands of customers').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-sample-18800-customers", "citation_text": "18,800 or more customers made up the dataset of Okta's 2024 Businesses at Work report (Okta, 2024). Source: Okta, \"Businesses at Work 2024 (report PDF)\" (https://www.okta.com/sites/default/files/2024-04/Okta-2024_Businesses_at_Work.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2024-sample-18800-customers." }, { "id": "okta-baw-2025-microsoft-365-top-then-google-workspace-aws-salesforce-zoom", "family": "business-finance-tax-apps", "statement": "Microsoft 365 was the most popular app by number of customers in Okta's network in 2024, followed by Google Workspace, AWS, Salesforce and Zoom (Okta, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "Okta Businesses at Work 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2024", "population": "Okta customers (no count stated); data 1 November 2023 to 31 October 2024", "sample_n": null, "publisher": "Okta", "source_title": "Businesses at Work 2025: What's changed, and what's next? (infographic)", "source_url": "https://www.okta.com/sites/default/files/2025-03/Businesses-at-Work-Infographic.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-03-12", "accessed_at": "2026-10-14", "quote": "2015 2024 Microsoft 365 Google Workspace AWS Salesforce Zoom Atlassian Product Suite Slack Docusign GitHub KnowBe4", "locator": "Infographic panel 'Most popular apps, 2015 versus 2024, Ranked by number of customers' (text layer; 2024 column: Microsoft 365, Google Workspace, AWS, Salesforce, Zoom, Atlassian Product Suite, Slack, Docusign, GitHub, KnowBe4, Cisco Meraki, Lucid, Jamf Pro, Palo Alto Networks, Zendesk)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. The same panel's 2015 column reads Microsoft 365, Salesforce, Box, Google Workspace, SAP Concur, AWS, Zendesk, Dropbox, LinkedIn, GoDaddy, Workday, Docusign, Outlook Web Access, Twitter, GoToMeeting. Okta's Japanese release of 13 March 2025 adds that Palo Alto Networks newly entered at No. 14.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-microsoft-365-top-then-google-workspace-aws-salesforce-zoom", "citation_text": "Microsoft 365 was the most popular app by number of customers in Okta's network in 2024, followed by Google Workspace, AWS, Salesforce and Zoom (Okta, 2025). Source: Okta, \"Businesses at Work 2025: What's changed, and what's next? (infographic)\" (https://www.okta.com/sites/default/files/2025-03/Businesses-at-Work-Infographic.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-microsoft-365-top-then-google-workspace-aws-salesforce-zoom." }, { "id": "okta-baw-2025-fastest-growing-vanta-second-year", "family": "business-finance-tax-apps", "statement": "Vanta was the fastest-growing app in Okta's network for the second year running in 2024, ahead of newcomer Bitwarden (Okta, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "rank by year-over-year growth in number of Okta customers", "display_value": "Vanta (No. 1)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2024", "population": "Okta customers; data 1 November 2023 to 31 October 2024", "sample_n": null, "publisher": "Okta", "source_title": "Businesses at Work 2025: Security takes center stage in an evolving threat landscape (Okta newsroom)", "source_url": "https://www.okta.com/newsroom/articles/businesses-at-work-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-03-12", "accessed_at": "2026-10-14", "quote": "In terms of the fastest-growing apps, data compliance tools continue to show significant growth this year, including Drata and Vanta (this year’s overall fastest-growing app).", "locator": "Section 'We're deploying more apps than ever'", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "Okta did not print Vanta's 2024 growth rate in the text (chart only). Okta's Japanese release (13 March 2025) says Vanta held No. 1 for a second year and Bitwarden debuted at No. 2.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-fastest-growing-vanta-second-year", "citation_text": "Vanta was the fastest-growing app in Okta's network for the second year running in 2024, ahead of newcomer Bitwarden (Okta, 2025). Source: Okta, \"Businesses at Work 2025: Security takes center stage in an evolving threat landscape (Okta newsroom)\" (https://www.okta.com/newsroom/articles/businesses-at-work-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-fastest-growing-vanta-second-year." }, { "id": "okta-baw-2025-average-101-apps-per-customer", "family": "business-finance-tax-apps", "statement": "101 apps per company on average were used by Okta's customers in 2024, above 100 for the first time after years of flat growth (Okta, 2025).", "short_statement": null, "short_refs": null, "value": 101, "unit": "average apps per customer (OIN and non-OIN, personal and corporate)", "display_value": "101", "display_label": "Okta Businesses at Work 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2024", "population": "Okta customers (no count stated)", "sample_n": null, "publisher": "Okta", "source_title": "Businesses at Work 2025: Security takes center stage in an evolving threat landscape (Okta newsroom)", "source_url": "https://www.okta.com/newsroom/articles/businesses-at-work-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-03-12", "accessed_at": "2026-10-14", "quote": "The average number of apps each company uses reached 101 this year, cracking the major milestone of 100 after years of flat growth.", "locator": "Section 'We're deploying more apps than ever and focusing on security and collaboration solutions'", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Up 9% year over year. Okta's Japanese release (13 March 2025): large companies (2,000+ employees) 247 apps, smaller 71; US 114 (+9%), Japan 46 (+31%). Infographic: EMEA 74, UK 75, Germany 62, France 72.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-average-101-apps-per-customer", "citation_text": "101 apps per company on average were used by Okta's customers in 2024, above 100 for the first time after years of flat growth (Okta, 2025). Source: Okta, \"Businesses at Work 2025: Security takes center stage in an evolving threat landscape (Okta newsroom)\" (https://www.okta.com/newsroom/articles/businesses-at-work-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2025-average-101-apps-per-customer." }, { "id": "okta-baw-2026-microsoft-365-top-then-google-workspace-aws-salesforce-zoom", "family": "business-finance-tax-apps", "statement": "Microsoft 365 was the most popular app by number of customers in Okta's network in the year to October 2025, followed by Google Workspace, AWS, Salesforce and Zoom (Okta, 2026).", "short_statement": "Microsoft 365 was the **No. 1** app among Okta's business customers in 2025, ahead of Google Workspace, AWS, Salesforce and Zoom (Okta, 2026).", "short_refs": null, "value": null, "unit": "rank by number of Okta customers deploying the app", "display_value": "No. 1", "display_label": "Okta Businesses at Work 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2025", "population": "Okta customers (no count stated); data 1 November 2024 to 31 October 2025", "sample_n": null, "publisher": "Okta", "source_title": "Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)", "source_url": "https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-30", "accessed_at": "2026-10-14", "quote": "顧客数ベースで最も利用されている上位15業務アプリの全体ランキングは、1位「Microsoft 365」、2位「Google Workspace」、3位「Amazon Web Services (AWS)」、4位「Salesforce」、5位「Zoom」となり", "locator": "Section 'グローバル全体で最も利用されている上位15業務アプリ' (global top 15 business apps)", "derived": false, "formula": null, "headline": true, "series": "okta-baw-top-app-by-customers", "history": [], "notes": "Okta counts its own customers' deployments through the Okta Integration Network (vendor telemetry): a rank by number of Okta customers with the app deployed, not users or market share. Okta's customers are cloud-forward; Okta itself calls the data representative only of its customers. Translation: 'In the overall ranking of the top 15 business apps by number of customers: 1 Microsoft 365, 2 Google Workspace, 3 AWS, 4 Salesforce, 5 Zoom.' Slack rose to 6th, GitHub to 8th, Figma debuted at 11th. The English 2026 report is gated behind a form and Okta's English pages for it cover AI agents, not app rankings; this Okta Japan release is Okta's own text.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-microsoft-365-top-then-google-workspace-aws-salesforce-zoom", "citation_text": "Microsoft 365 was the most popular app by number of customers in Okta's network in the year to October 2025, followed by Google Workspace, AWS, Salesforce and Zoom (Okta, 2026). Source: Okta, \"Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)\" (https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-microsoft-365-top-then-google-workspace-aws-salesforce-zoom." }, { "id": "okta-baw-2026-fastest-growing-ninjaone-240pct", "family": "business-finance-tax-apps", "statement": "240% year-over-year growth made NinjaOne the fastest-growing app in Okta's network in the year to October 2025, ahead of CrowdStrike Falcon at 66% (Okta, 2026).", "short_statement": "The fastest-growing app in Okta's network in 2025 was NinjaOne, up **240%**.", "short_refs": null, "value": 240, "unit": "% year-over-year growth (Okta customers)", "display_value": "240%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2025", "population": "Okta customers; data 1 November 2024 to 31 October 2025", "sample_n": null, "publisher": "Okta", "source_title": "Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)", "source_url": "https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-30", "accessed_at": "2026-10-14", "quote": "全体で1位となったのは、「NinjaOne」で、前年比240%増という成長を記録し、2位には「CrowdStrike Falcon」（同66%増）が続きました。", "locator": "Section 'グローバルで最も急成長している業務アプリ' (fastest-growing business apps, global)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-fastest-growing-app", "history": [], "notes": "Translation: 'First overall was NinjaOne, with 240% year-over-year growth, followed by CrowdStrike Falcon (up 66%).' Half of the fastest-growing apps were security tools. Japan's fastest grower was Notion (+43%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-fastest-growing-ninjaone-240pct", "citation_text": "240% year-over-year growth made NinjaOne the fastest-growing app in Okta's network in the year to October 2025, ahead of CrowdStrike Falcon at 66% (Okta, 2026). Source: Okta, \"Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)\" (https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-fastest-growing-ninjaone-240pct." }, { "id": "okta-baw-2026-average-98-apps-per-customer", "family": "business-finance-tax-apps", "statement": "98 apps per company on average were deployed by Okta's customers in the year to October 2025, down 3% from 101, though large companies rose to 259 and smaller ones to 72 (Okta, 2026).", "short_statement": "Okta's customers used **98** apps each on average in 2025.", "short_refs": null, "value": 98, "unit": "average apps per customer", "display_value": "98", "display_label": "Okta Businesses at Work 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Okta's customer base)", "period": "2025", "population": "Okta customers (no count stated)", "sample_n": null, "publisher": "Okta", "source_title": "Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)", "source_url": "https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-30", "accessed_at": "2026-10-14", "quote": "グローバル全体における1社あたりの平均導入アプリ数は昨年の101個から98個（前年比3%減）となりましたが、企業規模別に見ると、平均導入アプリ数は昨年から増加しています。", "locator": "Section '1社あたりの平均導入アプリ数' (average number of apps per company)", "derived": false, "formula": null, "headline": false, "series": "okta-baw-average-apps-per-customer", "history": [], "notes": "Translation: 'The global average number of apps per company fell from 101 last year to 98 (down 3%), but by company size the averages rose.' Same section: under 2,000 employees 71 to 72 (+1%), 2,000+ employees 247 to 259 (+5%), tech startups 46 (+10%); US 109 (-4%), France 83, Japan 53, South Korea 46. A lower all-company average while both size groups rose points to a changed customer mix, not fewer apps per company.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-average-98-apps-per-customer", "citation_text": "98 apps per company on average were deployed by Okta's customers in the year to October 2025, down 3% from 101, though large companies rose to 259 and smaller ones to 72 (Okta, 2026). Source: Okta, \"Okta、業務アプリの利用動向に関する年次調査「Businesses at Work 2026」の結果を発表 (Okta Japan press release)\" (https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-average-98-apps-per-customer." }, { "id": "intuit-fy2013-quickbooks-online-subscribers-487000", "family": "business-finance-tax-apps", "statement": "487,000 paying subscribers used QuickBooks Online worldwide at the end of July 2013, up 28% in a year (Intuit, 2013).", "short_statement": null, "short_refs": null, "value": 487000, "unit": "QuickBooks Online paying subscribers", "display_value": "487,000", "display_label": "", "display_hook": null, "row_label": "Fiscal 2013", "publisher_short": null, "geography": "Worldwide", "period": "FY2013 (year to 31 July 2013)", "population": "QuickBooks Online subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth-quarter and Full-year Fiscal 2013 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-13-000112/fy13q4exhibit9901.htm", "source_type": "primary", "source_access": "open", "published_at": "2013-08-20", "accessed_at": "2026-10-14", "quote": "Grew QuickBooks Online subscribers 28 percent to 487,000, with subscribers outside the U.S. growing 80 percent to 32,000.", "locator": "Small Business highlights; SEC accession 0000896878-13-000112", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2013-quickbooks-online-subscribers-487000", "citation_text": "487,000 paying subscribers used QuickBooks Online worldwide at the end of July 2013, up 28% in a year (Intuit, 2013). Source: Intuit, \"Intuit Reports Fourth-quarter and Full-year Fiscal 2013 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-13-000112/fy13q4exhibit9901.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2013-quickbooks-online-subscribers-487000." }, { "id": "intuit-fy2014-quickbooks-online-customers-683000", "family": "business-finance-tax-apps", "statement": "683,000 customers used QuickBooks Online at the end of July 2014, within more than 1 million total QuickBooks subscribers (Intuit, 2014).", "short_statement": null, "short_refs": null, "value": 683000, "unit": "QuickBooks Online customers", "display_value": "683,000", "display_label": "", "display_hook": null, "row_label": "Fiscal 2014", "publisher_short": null, "geography": "Worldwide", "period": "FY2014 (year to 31 July 2014)", "population": "QuickBooks Online customers; total QuickBooks subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Fourth-quarter Revenue Grew 13%; QuickBooks Online Subscriber Growth Accelerated to 40% (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-14-000117/fy14q4exhibit9901.htm", "source_type": "primary", "source_access": "open", "published_at": "2014-08-21", "accessed_at": "2026-10-14", "quote": "Ended with 683,000 QuickBooks Online customers, and more than 1 million total QuickBooks subscribers.", "locator": "Fiscal 2014 highlights; SEC accession 0000896878-14-000117", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users). 'Total QuickBooks subscribers' (more than 1 million) adds subscription desktop products to QuickBooks Online.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2014-quickbooks-online-customers-683000", "citation_text": "683,000 customers used QuickBooks Online at the end of July 2014, within more than 1 million total QuickBooks subscribers (Intuit, 2014). Source: Intuit, \"Intuit Fourth-quarter Revenue Grew 13%; QuickBooks Online Subscriber Growth Accelerated to 40% (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-14-000117/fy14q4exhibit9901.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2014-quickbooks-online-customers-683000." }, { "id": "intuit-fy2015-quickbooks-online-subscribers-1075000", "family": "business-finance-tax-apps", "statement": "1,075,000 paying subscribers used QuickBooks Online worldwide at the end of July 2015, up 57% in a year (Intuit, 2015).", "short_statement": null, "short_refs": null, "value": 1075000, "unit": "QuickBooks Online paying subscribers", "display_value": "1.08 million", "display_label": "", "display_hook": null, "row_label": "Fiscal 2015", "publisher_short": null, "geography": "Worldwide", "period": "FY2015 (year to 31 July 2015)", "population": "QuickBooks Online subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Full-year 2015 Earnings (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-15-000111/fy15q4exhibit9901.htm", "source_type": "primary", "source_access": "open", "published_at": "2015-08-20", "accessed_at": "2026-10-14", "quote": "Added 110,000 QuickBooks Online subscribers in the quarter, reaching 1,075,000 paying subscribers worldwide.", "locator": "Small Business highlights; SEC accession 0000896878-15-000111", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2015-quickbooks-online-subscribers-1075000", "citation_text": "1,075,000 paying subscribers used QuickBooks Online worldwide at the end of July 2015, up 57% in a year (Intuit, 2015). Source: Intuit, \"Intuit Reports Fourth Quarter and Full-year 2015 Earnings (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-15-000111/fy15q4exhibit9901.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2015-quickbooks-online-subscribers-1075000." }, { "id": "intuit-fy2016-quickbooks-online-subscribers-1513000", "family": "business-finance-tax-apps", "statement": "1,513,000 paid subscribers used QuickBooks Online worldwide at the end of July 2016, up 41% in a year (Intuit, 2016).", "short_statement": null, "short_refs": null, "value": 1513000, "unit": "QuickBooks Online paid subscribers", "display_value": "1.5 million", "display_label": "", "display_hook": null, "row_label": "Fiscal 2016", "publisher_short": null, "geography": "Worldwide", "period": "FY2016 (year to 31 July 2016)", "population": "QuickBooks Online subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Fiscal Year 2016 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-16-000275/fy16q4exhibit9901.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-08-23", "accessed_at": "2026-10-14", "quote": "Increased total QuickBooks Online subscribers 41 percent, to finish the year with 1,513,000 paid subscribers.", "locator": "Small Business highlights; SEC accession 0000896878-16-000275", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2016-quickbooks-online-subscribers-1513000", "citation_text": "1,513,000 paid subscribers used QuickBooks Online worldwide at the end of July 2016, up 41% in a year (Intuit, 2016). Source: Intuit, \"Intuit Reports Fourth Quarter and Fiscal Year 2016 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-16-000275/fy16q4exhibit9901.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2016-quickbooks-online-subscribers-1513000." }, { "id": "intuit-fy2017-quickbooks-online-subscribers-2383000", "family": "business-finance-tax-apps", "statement": "2,383,000 subscribers used QuickBooks Online worldwide at the end of July 2017, up 58% in a year (Intuit, 2017).", "short_statement": null, "short_refs": null, "value": 2383000, "unit": "QuickBooks Online subscribers", "display_value": "2.4 million", "display_label": "", "display_hook": null, "row_label": "Fiscal 2017", "publisher_short": null, "geography": "Worldwide", "period": "FY2017 (year to 31 July 2017)", "population": "QuickBooks Online subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Revenue Up 12 Percent in the Fourth Quarter; Up 10 Percent in Fiscal 2017 (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-17-000117/fy17q4earningspressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2017-08-22", "accessed_at": "2026-10-14", "quote": "Finished the year with 2,383,000 QuickBooks Online subscribers, driving growth to 58 percent", "locator": "Fiscal 2017 highlights; SEC accession 0000896878-17-000117", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users). The same release's boilerplate: 'Intuit serves 42 million customers'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2017-quickbooks-online-subscribers-2383000", "citation_text": "2,383,000 subscribers used QuickBooks Online worldwide at the end of July 2017, up 58% in a year (Intuit, 2017). Source: Intuit, \"Intuit Revenue Up 12 Percent in the Fourth Quarter; Up 10 Percent in Fiscal 2017 (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-17-000117/fy17q4earningspressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2017-quickbooks-online-subscribers-2383000." }, { "id": "intuit-fy2018-quickbooks-online-subscribers-over-3-4-million", "family": "business-finance-tax-apps", "statement": "Over 3.4 million subscribers used QuickBooks Online worldwide at the end of July 2018, up 43% in a year (Intuit, 2018).", "short_statement": null, "short_refs": null, "value": 3400000, "unit": "QuickBooks Online subscribers", "display_value": "over 3.4 million", "display_label": "", "display_hook": null, "row_label": "Fiscal 2018", "publisher_short": null, "geography": "Worldwide", "period": "FY2018 (year to 31 July 2018)", "population": "QuickBooks Online subscribers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Full-year 2018 Earnings (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-18-000162/fy18q4earningspressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-08-23", "accessed_at": "2026-10-14", "quote": "Finished the year with over 3.4 million QuickBooks Online subscribers, growth of 43 percent.", "locator": "Fiscal 2018 highlights; SEC accession 0000896878-18-000162", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users). Same release: US subscriber base up 38% to approximately 2.6 million; 'Added over 1 million QuickBooks Online subscribers during fiscal year 2018'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2018-quickbooks-online-subscribers-over-3-4-million", "citation_text": "Over 3.4 million subscribers used QuickBooks Online worldwide at the end of July 2018, up 43% in a year (Intuit, 2018). Source: Intuit, \"Intuit Reports Fourth Quarter and Full-year 2018 Earnings (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-18-000162/fy18q4earningspressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2018-quickbooks-online-subscribers-over-3-4-million." }, { "id": "intuit-fy2019-quickbooks-online-subscribers-over-4-5-million-last-disclosed", "family": "business-finance-tax-apps", "statement": "Over 4.5 million paying subscribers used QuickBooks Online worldwide at the end of July 2019 (3.2 million in the US), the last such count in Intuit's earnings releases (Intuit, 2019).", "short_statement": "QuickBooks Online had more than **4.5 million** subscribers in 2019, the last count Intuit published.", "short_refs": null, "value": 4500000, "unit": "QuickBooks Online subscribers", "display_value": "over 4.5 million", "display_label": "Intuit fiscal 2019 results", "display_hook": null, "row_label": "Fiscal 2019", "publisher_short": null, "geography": "Worldwide", "period": "FY2019 (year to 31 July 2019)", "population": "QuickBooks Online subscribers (US over 3.2 million, outside the US 1.3 million)", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Full-year Fiscal 2019 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-19-000128/fy19q4earningspressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-08-22", "accessed_at": "2026-10-14", "quote": "Finished the year with over 4.5 million QuickBooks Online subscribers, growth of 33 percent.", "locator": "Fiscal 2019 highlights; SEC accession 0000896878-19-000128", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-online-subscribers", "history": [], "notes": "Paying QuickBooks Online subscribers worldwide at Intuit's fiscal year-end (31 July), from Intuit's fourth-quarter earnings release filed with the SEC (Exhibit 99.01); read from the copy on Intuit's investor site. Subscribers are businesses (one subscription can have several users). Same release: 'Increased the QuickBooks Online subscriber base in the U.S. 25 percent, to over 3.2 million, and outside the U.S. 58 percent to 1.3 million'. SEC full-text search finds the phrase 'QuickBooks Online subscribers' in no Intuit earnings release after this one: from fiscal 2020 Intuit reports Online Ecosystem revenue and growth rates instead of counts. Boilerplate: 'serves approximately 50 million customers worldwide'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2019-quickbooks-online-subscribers-over-4-5-million-last-disclosed", "citation_text": "Over 4.5 million paying subscribers used QuickBooks Online worldwide at the end of July 2019 (3.2 million in the US), the last such count in Intuit's earnings releases (Intuit, 2019). Source: Intuit, \"Intuit Reports Fourth Quarter and Full-year Fiscal 2019 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-19-000128/fy19q4earningspressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2019-quickbooks-online-subscribers-over-4-5-million-last-disclosed." }, { "id": "intuit-fy2026-10k-online-ecosystem-paying-customers-up-3pct-no-count", "family": "business-finance-tax-apps", "statement": "3% growth in Online Ecosystem paying customers (QuickBooks Online, QuickBooks Time, Mailchimp and standalone services) in the year to July 2026 is the only QuickBooks customer measure in Intuit's annual report, which gives no count (Intuit, 2026).", "short_statement": null, "short_refs": null, "value": 3, "unit": "% year-over-year growth in Online Ecosystem paying customers", "display_value": "+3%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2026 (31 July 2026 vs 31 July 2025)", "population": "Intuit Online Ecosystem paying customers", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Inc. Form 10-K for the fiscal year ended July 31, 2026", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-26-000037/intu-20260731.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-09-09", "accessed_at": "2026-10-14", "quote": "Online Ecosystem paying customers, which we define as the sum of all QuickBooks Online paying customers, QuickBooks Time customers, Mailchimp paying customers, and customers who subscribe to standalone services outside of QuickBooks Online, increased 3% as of July 31, 2026", "locator": "Item 7 MD&A, Global Business Solutions, Online Ecosystem; SEC accession 0000896878-26-000037", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Growth was 5% at 31 July 2025 and 6% at 31 July 2024 (fiscal 2025 10-K). A finding for the page: Intuit stopped publishing a QuickBooks Online subscriber count after fiscal 2019 (over 4.5 million) and files no QuickBooks-only total; its earnings call script of 25 August 2026 gave the combined online count as 8.9 million (record intuit-q4fy26-script-8-9-million-online-paying-customers). QuickBooks Desktop is sold only as subscriptions (Desktop Plus, Enterprise).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-10k-online-ecosystem-paying-customers-up-3pct-no-count", "citation_text": "3% growth in Online Ecosystem paying customers (QuickBooks Online, QuickBooks Time, Mailchimp and standalone services) in the year to July 2026 is the only QuickBooks customer measure in Intuit's annual report, which gives no count (Intuit, 2026). Source: Intuit, \"Intuit Inc. Form 10-K for the fiscal year ended July 31, 2026\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-26-000037/intu-20260731.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-10k-online-ecosystem-paying-customers-up-3pct-no-count." }, { "id": "intuit-fy2026-10k-approximately-93-million-customers-all-products", "family": "business-finance-tax-apps", "statement": "Approximately 93 million consumers, small and mid-market businesses and accountants worldwide used Intuit's products (TurboTax, Credit Karma, QuickBooks, Mailchimp and others) in fiscal 2026, by Intuit's count in its annual report (Intuit, 2026).", "short_statement": null, "short_refs": null, "value": 93000000, "unit": "customers of all Intuit products (Intuit's count)", "display_value": "about 93 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2026 (year to 31 July 2026)", "population": "Customers of all Intuit products combined", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Inc. Form 10-K for the fiscal year ended July 31, 2026", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-26-000037/intu-20260731.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-09-09", "accessed_at": "2026-10-14", "quote": "Serving approximately 93 million consumers, small and mid-market businesses, and accountants worldwide, Intuit’s platform brings the power of artificial intelligence (AI) and human intelligence together to fuel customers’ success.", "locator": "Item 1 Business, Overview (first paragraph); SEC accession 0000896878-26-000037", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Contradiction: Intuit's fourth-quarter release of 25 August 2026 still says 'With approximately 100 million customers worldwide', the figure in the fiscal 2025 10-K; the 10-K filed two weeks later says about 93 million. Not a QuickBooks count: it mixes TurboTax filers, Credit Karma members, QuickBooks and Mailchimp customers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-10k-approximately-93-million-customers-all-products", "citation_text": "Approximately 93 million consumers, small and mid-market businesses and accountants worldwide used Intuit's products (TurboTax, Credit Karma, QuickBooks, Mailchimp and others) in fiscal 2026, by Intuit's count in its annual report (Intuit, 2026). Source: Intuit, \"Intuit Inc. Form 10-K for the fiscal year ended July 31, 2026\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-26-000037/intu-20260731.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-10k-approximately-93-million-customers-all-products." }, { "id": "intuit-fy2026-turbotax-us-federal-units-39-0-million", "family": "business-finance-tax-apps", "statement": "39.0 million US federal TurboTax units were recorded in the 2026 filing season (Intuit's fiscal year to July 2026), down 2% from 39.9 million (Intuit, 2026).", "short_statement": "TurboTax recorded **39.0 million** US federal filing units in the 2026 tax season, 4.1 million of them with the installed desktop software (Intuit, 2026).", "short_refs": [ "intuit-fy2026-turbotax-desktop-units-4-1-million" ], "value": 39000000, "unit": "US federal TurboTax units (season through 31 July)", "display_value": "39.0 million", "display_label": "Intuit fiscal 2026 results", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2026 (season through 31 July 2026)", "population": "US TurboTax federal units, desktop and online", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results, Sets Fiscal 2027 Guidance", "source_url": "https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "TurboTax Federal Unit Data Units in millions Full Fiscal Year 2026 Full Fiscal Year 2025 Change Year-Over-Year Desktop Units 4.1 4.4 (7)% Online Units 34.9 35.5 (2)% Total U.S. TurboTax Units 39.0 39.9 (2)%", "locator": "Table 'TurboTax Federal Unit Data', Business Segment Results (full year)", "derived": false, "formula": null, "headline": false, "series": "intuit-turbotax-us-units-total", "history": [], "notes": "Intuit reports 'TurboTax Federal Unit Data' (US federal units by season through 31 July) without defining a unit in the release; a unit is generally read as one federal return prepared with TurboTax, e-filed or printed. Desktop = the installed TurboTax software.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-turbotax-us-federal-units-39-0-million", "citation_text": "39.0 million US federal TurboTax units were recorded in the 2026 filing season (Intuit's fiscal year to July 2026), down 2% from 39.9 million (Intuit, 2026). Source: Intuit, \"Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results, Sets Fiscal 2027 Guidance\" (https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-turbotax-us-federal-units-39-0-million." }, { "id": "intuit-fy2026-turbotax-desktop-units-4-1-million", "family": "business-finance-tax-apps", "statement": "4.1 million US federal units were done with the TurboTax desktop software in the 2026 filing season, down 7% from 4.4 million, against 34.9 million online (Intuit, 2026).", "short_statement": null, "short_refs": null, "value": 4100000, "unit": "US federal TurboTax desktop units (season through 31 July)", "display_value": "4.1 million", "display_label": "Intuit fiscal 2026 results", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2026 (season through 31 July 2026)", "population": "US TurboTax federal units, desktop software only", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results, Sets Fiscal 2027 Guidance", "source_url": "https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "Desktop Units 4.1 4.4 (7)% Online Units 34.9 35.5 (2)%", "locator": "Table 'TurboTax Federal Unit Data', Business Segment Results (full year)", "derived": false, "formula": null, "headline": false, "series": "intuit-turbotax-us-units-desktop", "history": [], "notes": "Intuit reports 'TurboTax Federal Unit Data' (US federal units by season through 31 July) without defining a unit in the release; a unit is generally read as one federal return prepared with TurboTax, e-filed or printed. Desktop = the installed TurboTax software. Desktop share of TurboTax units: 10.5% (4.1 of 39.0 million). Desktop units: 4.9 million in 2019 and 2020, 4.8 (2021), 4.7 (2022), 4.5 (2023), 4.6 (2024), 4.4 (2025), 4.1 (2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-turbotax-desktop-units-4-1-million", "citation_text": "4.1 million US federal units were done with the TurboTax desktop software in the 2026 filing season, down 7% from 4.4 million, against 34.9 million online (Intuit, 2026). Source: Intuit, \"Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results, Sets Fiscal 2027 Guidance\" (https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2026-turbotax-desktop-units-4-1-million." }, { "id": "intuit-fy2024-turbotax-us-federal-units-39-9-million", "family": "business-finance-tax-apps", "statement": "39.9 million US federal TurboTax units were recorded in the 2024 filing season, down 1% from 40.5 million, with 4.6 million on the desktop software (Intuit, 2024).", "short_statement": null, "short_refs": null, "value": 39900000, "unit": "US federal TurboTax units (season through 31 July)", "display_value": "39.9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2024 (season through 31 July 2024)", "population": "US TurboTax federal units, desktop and online", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Fiscal Year 2024 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-24-000035/fy24q4earningspressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-08-22", "accessed_at": "2026-10-14", "quote": "Desktop Units 4.6 4.5 2% Online Units 35.4 36.0 (2)% Total U.S. TurboTax Units 39.9 40.5 (1)%", "locator": "Table 'TurboTax Federal Unit Data' (season through July 31, 2024 vs 2023); SEC accession 0000896878-24-000035", "derived": false, "formula": null, "headline": false, "series": "intuit-turbotax-us-units-total", "history": [], "notes": "Intuit reports 'TurboTax Federal Unit Data' (US federal units by season through 31 July) without defining a unit in the release; a unit is generally read as one federal return prepared with TurboTax, e-filed or printed. Desktop = the installed TurboTax software.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2024-turbotax-us-federal-units-39-9-million", "citation_text": "39.9 million US federal TurboTax units were recorded in the 2024 filing season, down 1% from 40.5 million, with 4.6 million on the desktop software (Intuit, 2024). Source: Intuit, \"Intuit Reports Fourth Quarter and Fiscal Year 2024 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-24-000035/fy24q4earningspressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2024-turbotax-us-federal-units-39-9-million." }, { "id": "intuit-fy2022-turbotax-us-federal-units-42-7-million", "family": "business-finance-tax-apps", "statement": "42.7 million US federal TurboTax units were recorded in the 2022 filing season, level with 42.5 million in 2021, with 4.7 million on the desktop software (Intuit, 2022).", "short_statement": null, "short_refs": null, "value": 42700000, "unit": "US federal TurboTax units (season through 31 July)", "display_value": "42.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2022 (season through 31 July 2022)", "population": "US TurboTax federal units, desktop and online", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Fiscal Year 2022 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-22-000025/fy22q4earningspressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-08-23", "accessed_at": "2026-10-14", "quote": "Desktop Units 4.7 4.8 (1)% Online Units 37.9 37.7 1% Total U.S. TurboTax Units 42.7 42.5 0%", "locator": "Table 'TurboTax Federal Unit Data' (season through July 31, 2022 vs 2021); SEC accession 0000896878-22-000025", "derived": false, "formula": null, "headline": false, "series": "intuit-turbotax-us-units-total", "history": [], "notes": "Intuit reports 'TurboTax Federal Unit Data' (US federal units by season through 31 July) without defining a unit in the release; a unit is generally read as one federal return prepared with TurboTax, e-filed or printed. Desktop = the installed TurboTax software. Same table: Canada TurboTax units 3.5 million (3.6 million in 2021).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2022-turbotax-us-federal-units-42-7-million", "citation_text": "42.7 million US federal TurboTax units were recorded in the 2022 filing season, level with 42.5 million in 2021, with 4.7 million on the desktop software (Intuit, 2022). Source: Intuit, \"Intuit Reports Fourth Quarter and Fiscal Year 2022 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-22-000025/fy22q4earningspressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2022-turbotax-us-federal-units-42-7-million." }, { "id": "intuit-fy2020-turbotax-us-federal-units-42-7-million-incl-free-file", "family": "business-finance-tax-apps", "statement": "42.7 million US federal TurboTax units were recorded in the 2020 filing season including 2.0 million Free File Alliance units, up 11% from 38.4 million, with 4.9 million on the desktop software (Intuit, 2020).", "short_statement": null, "short_refs": null, "value": 42700000, "unit": "US federal TurboTax units including Free File Alliance (season through 31 July)", "display_value": "42.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2020 (season through 31 July 2020)", "population": "US TurboTax federal units, desktop, online and Free File Alliance", "sample_n": null, "publisher": "Intuit", "source_title": "Intuit Reports Fourth Quarter and Fiscal Year 2020 Results (Exhibit 99.01)", "source_url": "https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-20-000143/fy20q4earningspressrel.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-08-25", "accessed_at": "2026-10-14", "quote": "Desktop Units 4.9 4.9 —% Online Units 35.8 32.3 11% Sub-total U.S. TurboTax Units 40.7 37.2 9% Free File Alliance 2.0 1.2 67% Total U.S. TurboTax Units 42.7 38.4 11%", "locator": "Table 'TurboTax Federal Unit Data' (season through July 31, 2020 vs 2019); SEC accession 0000896878-20-000143", "derived": false, "formula": null, "headline": false, "series": "intuit-turbotax-us-units-total", "history": [], "notes": "Intuit reports 'TurboTax Federal Unit Data' (US federal units by season through 31 July) without defining a unit in the release; a unit is generally read as one federal return prepared with TurboTax, e-filed or printed. Desktop = the installed TurboTax software. The 2020 season ran to 15 July (pandemic extension). From fiscal 2021 the table has no Free File Alliance line (Intuit left the IRS Free File programme in 2021), so the 2019-2020 totals (38.4 and 42.7 million) include Free File units and later totals do not; sub-totals without Free File: 37.2 (2019) and 40.7 (2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2020-turbotax-us-federal-units-42-7-million-incl-free-file", "citation_text": "42.7 million US federal TurboTax units were recorded in the 2020 filing season including 2.0 million Free File Alliance units, up 11% from 38.4 million, with 4.9 million on the desktop software (Intuit, 2020). Source: Intuit, \"Intuit Reports Fourth Quarter and Fiscal Year 2020 Results (Exhibit 99.01)\" (https://investors.intuit.com/sec-filings/all-sec-filings/content/0000896878-20-000143/fy20q4earningspressrel.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-fy2020-turbotax-us-federal-units-42-7-million-incl-free-file." }, { "id": "irs-2025-12-26-self-prepared-e-filed-returns-67-1-million", "family": "business-finance-tax-apps", "statement": "67.1 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2025 through 26 December, against 87.9 million e-filed by tax professionals (IRS, 2025).", "short_statement": "Americans e-filed **67.1 million** tax returns they prepared themselves in 2025.", "short_refs": null, "value": 67056000, "unit": "self-prepared e-filed individual income tax returns (cumulative)", "display_value": "67.1 million", "display_label": "IRS filing season statistics, December 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025 (through 26 December 2025)", "population": "Individual income tax returns e-filed with the IRS, self-prepared", "sample_n": null, "publisher": "Internal Revenue Service", "source_title": "Filing season statistics for week ending Dec. 26, 2025", "source_url": "https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-dec-26-2025", "source_type": "primary", "source_access": "open", "published_at": "2025-12-26", "accessed_at": "2026-10-14", "quote": "E-filing returns received from tax professionals 85,642,000 87,855,000 2.6 E-filing returns received from self-prepared 66,140,000 67,056,000 1.4", "locator": "Table 'Cumulative statistics comparing Dec. 27, 2024, and Dec. 26, 2025'", "derived": false, "formula": null, "headline": false, "series": "irs-self-prepared-e-filed-returns", "history": [], "notes": "The official denominator for do-it-yourself tax software: returns e-filed by the taxpayer with any software (TurboTax, H&R Block, TaxAct, FreeTaxUSA, IRS Free File, Direct File). Total e-filed 154.9 million; total returns received 165.8 million. published_at is the week-ending date of the statistics; the page was last reviewed 14 May 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#irs-2025-12-26-self-prepared-e-filed-returns-67-1-million", "citation_text": "67.1 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2025 through 26 December, against 87.9 million e-filed by tax professionals (IRS, 2025). Source: Internal Revenue Service, \"Filing season statistics for week ending Dec. 26, 2025\" (https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-dec-26-2025). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#irs-2025-12-26-self-prepared-e-filed-returns-67-1-million." }, { "id": "irs-2026-05-08-self-prepared-e-filed-returns-65-7-million", "family": "business-finance-tax-apps", "statement": "65.7 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2026 through 8 May, up 1.7% on the same point of 2025 (IRS, 2026).", "short_statement": null, "short_refs": null, "value": 65730000, "unit": "self-prepared e-filed individual income tax returns (cumulative)", "display_value": "65.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026 (through 8 May 2026)", "population": "Individual income tax returns e-filed with the IRS, self-prepared", "sample_n": null, "publisher": "Internal Revenue Service", "source_title": "Filing season statistics for week ending May 8, 2026", "source_url": "https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-8-2026", "source_type": "primary", "source_access": "open", "published_at": "2026-05-08", "accessed_at": "2026-10-14", "quote": "E-filing returns received from self-prepared 64,601,000 65,730,000 1.7", "locator": "Table 'Cumulative statistics comparing May 9, 2025, and May 8, 2026'", "derived": false, "formula": null, "headline": false, "series": "irs-self-prepared-e-filed-returns", "history": [], "notes": "The latest 2026 page listed on the IRS index (accessed 14 October 2026); year-end 2026 figures are not yet published. Tax professionals e-filed 75.3 million by the same date; total e-filed 141.0 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#irs-2026-05-08-self-prepared-e-filed-returns-65-7-million", "citation_text": "65.7 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2026 through 8 May, up 1.7% on the same point of 2025 (IRS, 2026). Source: Internal Revenue Service, \"Filing season statistics for week ending May 8, 2026\" (https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-may-8-2026). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#irs-2026-05-08-self-prepared-e-filed-returns-65-7-million." }, { "id": "irs-2023-12-29-self-prepared-e-filed-returns-65-1-million", "family": "business-finance-tax-apps", "statement": "65.1 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2023 through 29 December, down 2.8% from 66.9 million in 2022 (IRS, 2023).", "short_statement": null, "short_refs": null, "value": 65092000, "unit": "self-prepared e-filed individual income tax returns (cumulative)", "display_value": "65.1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2023 (through 29 December 2023)", "population": "Individual income tax returns e-filed with the IRS, self-prepared", "sample_n": null, "publisher": "Internal Revenue Service", "source_title": "Filing season statistics for week ending Dec. 29, 2023", "source_url": "https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-dec-29-2023", "source_type": "primary", "source_access": "open", "published_at": "2023-12-29", "accessed_at": "2026-10-14", "quote": "E-filing returns received from self-prepared 66,949,000 65,092,000 -2.8", "locator": "Table 'Cumulative statistics comparing Dec. 30, 2022 and Dec. 29, 2023'", "derived": false, "formula": null, "headline": false, "series": "irs-self-prepared-e-filed-returns", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#irs-2023-12-29-self-prepared-e-filed-returns-65-1-million", "citation_text": "65.1 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2023 through 29 December, down 2.8% from 66.9 million in 2022 (IRS, 2023). Source: Internal Revenue Service, \"Filing season statistics for week ending Dec. 29, 2023\" (https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-dec-29-2023). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#irs-2023-12-29-self-prepared-e-filed-returns-65-1-million." }, { "id": "irs-2021-12-03-self-prepared-e-filed-returns-67-4-million", "family": "business-finance-tax-apps", "statement": "67.4 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2021 through 3 December, down 6.7% from the 2020 peak of 72.2 million (IRS, 2021).", "short_statement": null, "short_refs": null, "value": 67376000, "unit": "self-prepared e-filed individual income tax returns (cumulative)", "display_value": "67.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2021 (through 3 December 2021)", "population": "Individual income tax returns e-filed with the IRS, self-prepared", "sample_n": null, "publisher": "Internal Revenue Service", "source_title": "Filing Season Statistics for Week Ending December 3, 2021", "source_url": "https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-december-3-2021", "source_type": "primary", "source_access": "open", "published_at": "2021-12-03", "accessed_at": "2026-10-14", "quote": "Self-prepared 72,220,000 67,376,000 -6.7", "locator": "Table 'Cumulative statistics comparing 12/04/2020 and 12/03/2021', E-filing Receipts", "derived": false, "formula": null, "headline": false, "series": "irs-self-prepared-e-filed-returns", "history": [], "notes": "2020's 72.2 million was swollen by people filing simple returns to claim pandemic Economic Impact Payments.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#irs-2021-12-03-self-prepared-e-filed-returns-67-4-million", "citation_text": "67.4 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2021 through 3 December, down 6.7% from the 2020 peak of 72.2 million (IRS, 2021). Source: Internal Revenue Service, \"Filing Season Statistics for Week Ending December 3, 2021\" (https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-december-3-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#irs-2021-12-03-self-prepared-e-filed-returns-67-4-million." }, { "id": "irs-2019-12-27-self-prepared-e-filed-returns-57-6-million", "family": "business-finance-tax-apps", "statement": "57.6 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2019 through 27 December, up 4.4% from 55.2 million in 2018 (IRS, 2019).", "short_statement": null, "short_refs": null, "value": 57587000, "unit": "self-prepared e-filed individual income tax returns (cumulative)", "display_value": "57.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2019 (through 27 December 2019)", "population": "Individual income tax returns e-filed with the IRS, self-prepared", "sample_n": null, "publisher": "Internal Revenue Service", "source_title": "Filing season statistics for week ending December 27, 2019", "source_url": "https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-december-27-2019", "source_type": "primary", "source_access": "open", "published_at": "2019-12-27", "accessed_at": "2026-10-14", "quote": "Self-prepared 55,173,000 57,587,000 4.4", "locator": "Table 'Cumulative statistics comparing 12/28/2018 and 12/27/2019', E-filing receipts", "derived": false, "formula": null, "headline": false, "series": "irs-self-prepared-e-filed-returns", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#irs-2019-12-27-self-prepared-e-filed-returns-57-6-million", "citation_text": "57.6 million US individual tax returns were e-filed by taxpayers themselves (self-prepared) in 2019 through 27 December, up 4.4% from 55.2 million in 2018 (IRS, 2019). Source: Internal Revenue Service, \"Filing season statistics for week ending December 27, 2019\" (https://www.irs.gov/newsroom/filing-season-statistics-for-week-ending-december-27-2019). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#irs-2019-12-27-self-prepared-e-filed-returns-57-6-million." }, { "id": "derived-2025-turbotax-units-vs-irs-self-prepared-e-filed-returns-59-5pct", "family": "business-finance-tax-apps", "statement": "59.5%, or about 6 in 10, is the ratio of TurboTax's 39.9 million US federal units in the 2025 season to the 67.1 million self-prepared returns e-filed with the IRS in 2025 (calculation from Intuit and IRS figures, 2026).", "short_statement": null, "short_refs": null, "value": 59.5, "unit": "% (TurboTax US federal units / IRS self-prepared e-filed returns)", "display_value": "about 60%", "display_label": "Intuit and IRS figures, 2025 season", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025 filing season", "population": "US self-prepared individual income tax returns", "sample_n": null, "publisher": "Intuit; Internal Revenue Service", "source_title": "Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results (FY2025 column); IRS filing season statistics for week ending Dec. 26, 2025", "source_url": "https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "Total U.S. TurboTax Units 39.0 39.9 (2)%", "locator": "Intuit table 'TurboTax Federal Unit Data' (FY2025 column: 39.9 million); IRS table 'Cumulative statistics comparing Dec. 27, 2024, and Dec. 26, 2025' (self-prepared 67,056,000)", "derived": true, "formula": "39.9 million TurboTax US federal units (Intuit, FY2025, season through 31 July 2025) / 67,056,000 IRS self-prepared e-filed returns (2025 through 26 December) = 59.5%", "headline": false, "series": null, "history": [], "notes": "Not a market share: TurboTax units include returns printed and mailed (not in the IRS e-file count) and stop at 31 July, while the IRS count runs to late December and includes extension filers; the two errors pull in opposite directions. Use as 'roughly 6 in 10 self-prepared returns'. Same calculation for 2024: 39.9 / 66.1 = 60.3%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#derived-2025-turbotax-units-vs-irs-self-prepared-e-filed-returns-59-5pct", "citation_text": "59.5%, or about 6 in 10, is the ratio of TurboTax's 39.9 million US federal units in the 2025 season to the 67.1 million self-prepared returns e-filed with the IRS in 2025 (calculation from Intuit and IRS figures, 2026). Source: Intuit; Internal Revenue Service, \"Intuit Reports Fourth Quarter and Full Year Fiscal 2026 Results (FY2025 column); IRS filing season statistics for week ending Dec. 26, 2025\" (https://investors.intuit.com/news-events/press-releases/detail/1320/intuit-reports-fourth-quarter-and-full-year-fiscal-2026-results-sets-fiscal-2027-guidance). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#derived-2025-turbotax-units-vs-irs-self-prepared-e-filed-returns-59-5pct." }, { "id": "hrb-fy2026-10k-diy-online-paid-returns-3-6-million", "family": "business-finance-tax-apps", "statement": "3.6 million paid do-it-yourself returns were filed by clients with H&R Block's online tax software in its fiscal year to June 2026, beside 11.3 million US returns prepared by its tax professionals (H&R Block, 2026).", "short_statement": null, "short_refs": null, "value": 3600000, "unit": "DIY online paid tax returns", "display_value": "3.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2026 (year to 30 June 2026)", "population": "H&R Block DIY online paid returns (current-year individual or business returns accepted by the client)", "sample_n": null, "publisher": "H&R Block", "source_title": "H&R Block, Inc. Form 10-K for the fiscal year ended June 30, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/12659/000001265926000026/hrb-20260630.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-14", "accessed_at": "2026-10-14", "quote": "During fiscal year 2026, we prepared 11.3 million U.S. assisted tax returns (1) and our clients filed 3.6 million DIY online paid tax returns", "locator": "Item 1 Business, Overview; Wayback snapshot https://web.archive.org/web/20260821113614/https://www.sec.gov/Archives/edgar/data/12659/000001265926000026/hrb-20260630.htm", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Counts paid online returns only: free online returns and desktop software returns are not counted. DIY online paid returns were 3.8 million in fiscal 2024 and 3.8 million in fiscal 2025 (10-Ks). Total returns filed by or through H&R Block (US, Canada, Australia): 22.3 million in fiscal 2026. Fetched through the Wayback Machine because sec.gov and investors.hrblock.com refuse scripted requests.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#hrb-fy2026-10k-diy-online-paid-returns-3-6-million", "citation_text": "3.6 million paid do-it-yourself returns were filed by clients with H&R Block's online tax software in its fiscal year to June 2026, beside 11.3 million US returns prepared by its tax professionals (H&R Block, 2026). Source: H&R Block, \"H&R Block, Inc. Form 10-K for the fiscal year ended June 30, 2026\" (https://www.sec.gov/Archives/edgar/data/12659/000001265926000026/hrb-20260630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#hrb-fy2026-10k-diy-online-paid-returns-3-6-million." }, { "id": "hrb-fy2022-10k-desktop-software-returns-1-9-million-last-disclosed", "family": "business-finance-tax-apps", "statement": "1.9 million US returns were filed with H&R Block's desktop tax software in the year to June 2022, down 18.7% from 2.3 million, the last year its annual report broke out desktop returns (H&R Block, 2022).", "short_statement": null, "short_refs": null, "value": 1868000, "unit": "DIY desktop returns (e-filed current-year returns)", "display_value": "1.9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "FY2022 (year to 30 June 2022)", "population": "H&R Block DIY desktop software returns electronically submitted to the IRS", "sample_n": null, "publisher": "H&R Block", "source_title": "H&R Block, Inc. Form 10-K for the fiscal year ended June 30, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/12659/000183886222000028/hrb-20220630.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-08-16", "accessed_at": "2026-10-14", "quote": "Desktop 1,868 2,298 (18.7) % Online 6,661 7,570 (12.0) % Total DIY 8,529 9,868 (13.6) %", "locator": "Item 7 MD&A, 'Operating Statistics', TAX RETURNS PREPARED (in 000s), year ended June 30, 2022 vs 2021; Wayback snapshot https://web.archive.org/web/20241112043743/https://www.sec.gov/Archives/edgar/data/12659/000183886222000028/hrb-20220630.htm", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "The 10-K defines a DIY desktop return as 'a current year individual or business tax return that has been electronically submitted to the IRS'. From the fiscal 2023 10-K H&R Block gives only total US returns (20.1 million) and later only assisted and DIY online paid returns: the desktop count is a discontinued disclosure. Fiscal 2021 (year to April 2021, a partial-season year) showed 2.0 million desktop returns. The 2,298 thousand comparison column is the twelve months to June 2021, which may include the tail of the pandemic-extended 2020 season (to 15 July 2020), so part of the 18.7% fall is a calendar effect.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#hrb-fy2022-10k-desktop-software-returns-1-9-million-last-disclosed", "citation_text": "1.9 million US returns were filed with H&R Block's desktop tax software in the year to June 2022, down 18.7% from 2.3 million, the last year its annual report broke out desktop returns (H&R Block, 2022). Source: H&R Block, \"H&R Block, Inc. Form 10-K for the fiscal year ended June 30, 2022\" (https://www.sec.gov/Archives/edgar/data/12659/000183886222000028/hrb-20220630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#hrb-fy2022-10k-desktop-software-returns-1-9-million-last-disclosed." }, { "id": "intuit-quickbooks-desktop-2021-discontinued-after-2024-05-31", "family": "business-finance-tax-apps", "statement": "QuickBooks Desktop 2021 (Pro, Premier, Mac and Enterprise Solutions v21) was discontinued after 31 May 2024, ending payroll, online banking, live support and security updates for that version (Intuit, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date of service discontinuation", "display_value": "31 May 2024", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-05-31", "population": "QuickBooks Desktop 2021 users", "sample_n": null, "publisher": "Intuit", "source_title": "QuickBooks Desktop service discontinuation policy (Intuit help article)", "source_url": "https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "source_type": "primary", "source_access": "open", "published_at": "2024-05-23", "accessed_at": "2026-10-14", "quote": "After May 31, 2024, your QuickBooks Desktop 2021 software will be discontinued. This includes all 2021 versions of QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions v21.", "locator": "Wayback snapshot https://web.archive.org/web/20240523161229/https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "derived": false, "formula": null, "headline": false, "series": "quickbooks-desktop-version-discontinuation", "history": [], "notes": "Intuit's lifecycle: each Desktop version loses services about three years after release, on 31 May. published_at is the Wayback capture date (the page is undated). quickbooks.intuit.com refuses scripted requests, so the page was read through the Wayback Machine.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2021-discontinued-after-2024-05-31", "citation_text": "QuickBooks Desktop 2021 (Pro, Premier, Mac and Enterprise Solutions v21) was discontinued after 31 May 2024, ending payroll, online banking, live support and security updates for that version (Intuit, 2024). Source: Intuit, \"QuickBooks Desktop service discontinuation policy (Intuit help article)\" (https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2021-discontinued-after-2024-05-31." }, { "id": "intuit-quickbooks-desktop-2022-discontinued-after-2025-05-31", "family": "business-finance-tax-apps", "statement": "QuickBooks Desktop 2022 (Pro, Premier, Mac and Enterprise Solutions v22.0) was discontinued after 31 May 2025 (Intuit, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "date of service discontinuation", "display_value": "31 May 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2025-05-31", "population": "QuickBooks Desktop 2022 users", "sample_n": null, "publisher": "Intuit", "source_title": "QuickBooks Desktop service discontinuation policy (Intuit help article)", "source_url": "https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "source_type": "primary", "source_access": "open", "published_at": "2025-03-17", "accessed_at": "2026-10-14", "quote": "After May 31, 2025, your QuickBooks Desktop 2022 software will be discontinued. This includes all 2022 versions of QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions 22.0.", "locator": "Wayback snapshot https://web.archive.org/web/20250317045606/https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "derived": false, "formula": null, "headline": false, "series": "quickbooks-desktop-version-discontinuation", "history": [], "notes": "published_at is the Wayback capture date (the page is undated).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2022-discontinued-after-2025-05-31", "citation_text": "QuickBooks Desktop 2022 (Pro, Premier, Mac and Enterprise Solutions v22.0) was discontinued after 31 May 2025 (Intuit, 2025). Source: Intuit, \"QuickBooks Desktop service discontinuation policy (Intuit help article)\" (https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2022-discontinued-after-2025-05-31." }, { "id": "intuit-quickbooks-desktop-2023-discontinued-after-2026-05-31", "family": "business-finance-tax-apps", "statement": "QuickBooks Desktop 2023 (Pro Plus, Premier Plus, Mac Plus and Enterprise Solutions v23.0) was discontinued after 31 May 2026, leaving Desktop 2024 as the supported version (Intuit, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date of service discontinuation", "display_value": "31 May 2026", "display_label": "Intuit, QuickBooks Desktop discontinuation policy", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2026-05-31", "population": "QuickBooks Desktop 2023 users", "sample_n": null, "publisher": "Intuit", "source_title": "QuickBooks Desktop 2023 service discontinuation policy (Intuit help article)", "source_url": "https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "source_type": "primary", "source_access": "open", "published_at": "2026-08-05", "accessed_at": "2026-10-14", "quote": "After May 31, 2026, QuickBooks Desktop 2023 software will be discontinued. This includes QuickBooks Desktop Pro Plus, Premier Plus, Mac Plus, and Enterprise Solutions 23.0.", "locator": "Section 'What is service discontinuation and when does it happen?'; Wayback snapshot https://web.archive.org/web/20260809053026/https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US", "derived": false, "formula": null, "headline": false, "series": "quickbooks-desktop-version-discontinuation", "history": [], "notes": "Page updated 5 August 2026 per its own timestamp; it tells users to 'Upgrade to QuickBooks Desktop Plus 2024 or Enterprise 24.0'. Intuit's pages fetched give no end date for Desktop 2024: third-party guides say 30 September 2027, while one lifecycle site says Intuit moved 2024 to continuous support in July 2026. Not verified on an Intuit page; do not publish a 2024 date.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2023-discontinued-after-2026-05-31", "citation_text": "QuickBooks Desktop 2023 (Pro Plus, Premier Plus, Mac Plus and Enterprise Solutions v23.0) was discontinued after 31 May 2026, leaving Desktop 2024 as the supported version (Intuit, 2026). Source: Intuit, \"QuickBooks Desktop 2023 service discontinuation policy (Intuit help article)\" (https://quickbooks.intuit.com/learn-support/en-us/help-article/feature-preferences/quickbooks-desktop-service-discontinuation-policy/L17cXxlie_US_en_US). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-2023-discontinued-after-2026-05-31." }, { "id": "intuit-quickbooks-desktop-plus-no-new-us-subscriptions-from-2024-10-01", "family": "business-finance-tax-apps", "statement": "QuickBooks Desktop Pro Plus, Premier Plus and Mac Plus stopped being sold to new US subscribers on 1 October 2024; existing subscribers can still renew and Desktop Enterprise is still sold (Intuit, 2024).", "short_statement": "QuickBooks Desktop Plus stopped taking new US subscribers on **1 October 2024**.", "short_refs": null, "value": null, "unit": "date new subscriptions ended", "display_value": "1 October 2024", "display_label": "Intuit help article", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2024-10-01", "population": "New US buyers of QuickBooks Desktop Plus", "sample_n": null, "publisher": "Intuit", "source_title": "Common QuickBooks Desktop questions on subscriptions and support (Intuit help article)", "source_url": "https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/common-quickbooks-desktop-questions/L6qndvmPy_US_en_US", "source_type": "primary", "source_access": "open", "published_at": "2024-10-01", "accessed_at": "2026-10-14", "quote": "As of October 1, 2024, Intuit no longer sells new subscriptions to U.S. subscribers for the following products:", "locator": "Section 'Which QuickBooks Desktop subscriptions will continue or end?' (list: Desktop Pro Plus, Premier Plus, Mac Plus, Enhanced Payroll); Wayback snapshot https://web.archive.org/web/20260704133015/https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/common-quickbooks-desktop-questions/L6qndvmPy_US_en_US", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "The help article is undated; published_at is the effective date it states. Intuit's QuickBooks blog post 'QuickBooks Desktop stop-sell' (saved) says the cut-off 'has been extended from July 31, 2024 to Sept. 30, 2024' and that Enterprise customers 'can continue to purchase Enterprise subscriptions after Sept. 30, 2024'. US only.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-plus-no-new-us-subscriptions-from-2024-10-01", "citation_text": "QuickBooks Desktop Pro Plus, Premier Plus and Mac Plus stopped being sold to new US subscribers on 1 October 2024; existing subscribers can still renew and Desktop Enterprise is still sold (Intuit, 2024). Source: Intuit, \"Common QuickBooks Desktop questions on subscriptions and support (Intuit help article)\" (https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/common-quickbooks-desktop-questions/L6qndvmPy_US_en_US). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-quickbooks-desktop-plus-no-new-us-subscriptions-from-2024-10-01." }, { "id": "zylo-2026-smi-average-305-saas-apps-per-organization", "family": "business-finance-tax-apps", "statement": "**305** SaaS applications on average sat in organisations' portfolios in Zylo's 2026 SaaS Management Index, flat on a year earlier, while average SaaS spend rose 8% to $55.7 million (Zylo, 2026).", "short_statement": null, "short_refs": null, "value": 305, "unit": "SaaS applications per organisation (average, Zylo customers)", "display_value": "305", "display_label": "Zylo SaaS Management Index 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Zylo customers, mostly large enterprises)", "period": "2025 (report January 2026)", "population": "Organisations whose SaaS spend and licences Zylo manages (40 million licences, $75 billion spend)", "sample_n": null, "publisher": "Zylo", "source_title": "The 2026 SaaS Management Index", "source_url": "https://zylo.com/2026-saas-management-index", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-29", "accessed_at": "2026-10-14", "quote": "In 2026, organizations now spend an average of $55.7M on SaaS annually, an 8% increase year over year. At the same time, portfolios hold steady at 305 applications, with overall app counts dipping a meager 0.07%.", "locator": "Section 'Portfolios Make Room for New AI Investments—But It Comes at a Cost'; release date from Zylo's news release of 29 January 2026", "derived": false, "formula": null, "headline": false, "series": "zylo-smi-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. Zylo's 2026 release: built on 'more than 40 million SaaS licenses and $75 billion in spend under management'; ChatGPT is now the most expensed application; median SaaS spend per employee $9,455. The eighth edition.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zylo-2026-smi-average-305-saas-apps-per-organization", "citation_text": "**305** SaaS applications on average sat in organisations' portfolios in Zylo's 2026 SaaS Management Index, flat on a year earlier, while average SaaS spend rose 8% to $55.7 million (Zylo, 2026). Source: Zylo, \"The 2026 SaaS Management Index\" (https://zylo.com/2026-saas-management-index). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zylo-2026-smi-average-305-saas-apps-per-organization." }, { "id": "zylo-2025-smi-small-companies-152-apps-large-enterprises-660", "family": "business-finance-tax-apps", "statement": "152 SaaS apps on average were used by companies of 1 to 500 employees and 660 by enterprises of 10,000 or more in Zylo's 2025 SaaS Management Index (Zylo, 2025).", "short_statement": null, "short_refs": null, "value": 152, "unit": "SaaS applications per organisation, companies with 1-500 employees (average)", "display_value": "152 vs 660", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Zylo customers)", "period": "2024 (report January 2025)", "population": "Organisations whose SaaS spend Zylo manages (40 million licences, $40 billion spend)", "sample_n": null, "publisher": "Zylo", "source_title": "2025 SaaS Management Index Reveals First Increase in Average SaaS Spend in Three Years (Zylo news release)", "source_url": "https://zylo.com/news/2025-saas-management-index", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-16", "accessed_at": "2026-10-14", "quote": "Smaller companies (1-500 companies) spend an average of $11.5M on SaaS and use 152 apps, while large enterprises (10,000+ employees) spend an average of $284M and use 660 apps.", "locator": "Key findings, 'Spend and portfolio size vary widely by company size'", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. Same release: 'For the first time since 2021, average SaaS spend and app count across organizations has increased'; SaaS spend $4,830 per employee.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zylo-2025-smi-small-companies-152-apps-large-enterprises-660", "citation_text": "152 SaaS apps on average were used by companies of 1 to 500 employees and 660 by enterprises of 10,000 or more in Zylo's 2025 SaaS Management Index (Zylo, 2025). Source: Zylo, \"2025 SaaS Management Index Reveals First Increase in Average SaaS Spend in Three Years (Zylo news release)\" (https://zylo.com/news/2025-saas-management-index). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zylo-2025-smi-small-companies-152-apps-large-enterprises-660." }, { "id": "productiv-2021-average-254-saas-apps-enterprises-364", "family": "business-finance-tax-apps", "statement": "**254** SaaS apps on average were used by companies in Productiv's State of SaaS Sprawl 2021 report, 364 at enterprises, with only 45% of them in regular use (Productiv, 2021).", "short_statement": null, "short_refs": null, "value": 254, "unit": "SaaS applications per company (average, Productiv customers)", "display_value": "254", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Productiv customers)", "period": "2021", "population": "Companies using Productiv's SaaS management platform", "sample_n": null, "publisher": "Productiv", "source_title": "Less than Half of Company SaaS Applications Are Regularly Used by Employees (Productiv press release)", "source_url": "https://productiv.com/blog/less-than-half-of-company-saas-applications-are-regularly-used-by-employees/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-09-15", "accessed_at": "2026-10-14", "quote": "According to the new Productiv data, the average company has a whopping 254 SaaS apps (with enterprises averaging 364 apps).", "locator": "Section 'The average company has 254 applications'; Wayback snapshot https://web.archive.org/web/20220518024532/https://productiv.com/blog/less-than-half-of-company-saas-applications-are-regularly-used-by-employees/", "derived": false, "formula": null, "headline": false, "series": "productiv-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. productiv.com now redirects to a different business (getproductiv.com, a logistics firm); Productiv's SaaS pages survive only in the Wayback Machine.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#productiv-2021-average-254-saas-apps-enterprises-364", "citation_text": "**254** SaaS apps on average were used by companies in Productiv's State of SaaS Sprawl 2021 report, 364 at enterprises, with only 45% of them in regular use (Productiv, 2021). Source: Productiv, \"Less than Half of Company SaaS Applications Are Regularly Used by Employees (Productiv press release)\" (https://productiv.com/blog/less-than-half-of-company-saas-applications-are-regularly-used-by-employees/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#productiv-2021-average-254-saas-apps-enterprises-364." }, { "id": "productiv-2023-average-371-saas-apps", "family": "business-finance-tax-apps", "statement": "**371** SaaS apps on average were used by organisations in mid-2023, up 32% since 2021, in Productiv's 2023 State of SaaS series (Productiv, 2023).", "short_statement": null, "short_refs": null, "value": 371, "unit": "SaaS applications per organisation (average, Productiv customers)", "display_value": "371", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Productiv customers)", "period": "2023 (June)", "population": "Organisations using Productiv's platform", "sample_n": null, "publisher": "Productiv", "source_title": "2023 State of SaaS Series: While Companies Make Progress Cutting Costs, Previous Investments and Growth of Shadow Apps like ChatGPT Challenge Efforts to Manage SaaS Spend (Business Wire)", "source_url": "https://www.businesswire.com/news/home/20230621237630/en/2023-State-of-SaaS-Series-While-Companies-Make-Progress-Cutting-Costs-Previous-Investments-and-Growth-of-Shadow-Apps-like-ChatGPT-Challenge-Efforts-to-Manage-SaaS-Spend", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-06-21", "accessed_at": "2026-10-14", "quote": "SaaS portfolios still continued to grow 32% between 2021 and 2023 to reach an all-time high: organizations now use 371 SaaS apps on average.", "locator": "Third paragraph; Wayback snapshot https://web.archive.org/web/20230621171712/https://www.businesswire.com/news/home/20230621237630/en/", "derived": false, "formula": null, "headline": false, "series": "productiv-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. Productiv's 2024 report later restated 2022 as 374 apps.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#productiv-2023-average-371-saas-apps", "citation_text": "**371** SaaS apps on average were used by organisations in mid-2023, up 32% since 2021, in Productiv's 2023 State of SaaS series (Productiv, 2023). Source: Productiv, \"2023 State of SaaS Series: While Companies Make Progress Cutting Costs, Previous Investments and Growth of Shadow Apps like ChatGPT Challenge Efforts to Manage SaaS Spend (Business Wire)\" (https://www.businesswire.com/news/home/20230621237630/en/2023-State-of-SaaS-Series-While-Companies-Make-Progress-Cutting-Costs-Previous-Investments-and-Growth-of-Shadow-Apps-like-ChatGPT-Challenge-Efforts-to-Manage-SaaS-Spend). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#productiv-2023-average-371-saas-apps." }, { "id": "productiv-2024-average-342-saas-apps-down-from-374", "family": "business-finance-tax-apps", "statement": "**342** SaaS apps on average were in organisations' portfolios at the end of 2023, down 10% from 374 in 2022, in Productiv's 2024 State of SaaS report (Productiv, 2024).", "short_statement": null, "short_refs": null, "value": 342, "unit": "SaaS applications per organisation (average, Productiv customers)", "display_value": "342", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (Productiv customers)", "period": "2023", "population": "Organisations using Productiv's platform", "sample_n": null, "publisher": "Productiv", "source_title": "2024 State of SaaS: Growth (Productiv)", "source_url": "https://productiv.com/state-of-saas/2024-saas-trends-growth/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-04-09", "accessed_at": "2026-10-14", "quote": "The average SaaS portfolio decreased to 342 apps, dropping from 374 in 2022", "locator": "Section on portfolio size; Wayback snapshot https://web.archive.org/web/20240419135928/https://productiv.com/state-of-saas/2024-saas-trends-growth/", "derived": false, "formula": null, "headline": false, "series": "productiv-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. The last Productiv edition found. Enterprise portfolios fell 11%, mid-market 10%, small and medium 10%; shadow IT fell from 53% to 48% of apps.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#productiv-2024-average-342-saas-apps-down-from-374", "citation_text": "**342** SaaS apps on average were in organisations' portfolios at the end of 2023, down 10% from 374 in 2022, in Productiv's 2024 State of SaaS report (Productiv, 2024). Source: Productiv, \"2024 State of SaaS: Growth (Productiv)\" (https://productiv.com/state-of-saas/2024-saas-trends-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#productiv-2024-average-342-saas-apps-down-from-374." }, { "id": "bettercloud-2017-average-16-saas-apps-per-organization", "family": "business-finance-tax-apps", "statement": "16 SaaS apps on average were used per organisation in 2017, up from 12 in 2016 and 8 in 2015, in BetterCloud's survey of 1,827 IT professionals (BetterCloud, 2017).", "short_statement": null, "short_refs": null, "value": 16, "unit": "SaaS applications per organisation (survey average)", "display_value": "16", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (survey)", "period": "2017", "population": "1,827 IT professionals surveyed by BetterCloud", "sample_n": 1827, "publisher": "BetterCloud", "source_title": "2017 State of the SaaS-Powered Workplace", "source_url": "https://www.bettercloud.com/wp-content/uploads/sites/3/2017/05/2017stateofthesaaspoweredworkplace-report-1.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-05-01", "accessed_at": "2026-10-14", "quote": "The number of SaaS apps organizations use is rising. 12 2016 Average # of SaaS Apps Used Per Organization 16 2017 8 2015", "locator": "Chart 'Average # of SaaS Apps Used Per Organization' (chart text layer); Demographics page: 'We surveyed 1,827 people'", "derived": false, "formula": null, "headline": false, "series": "bettercloud-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. Quote is the chart's text layer. published_at from the PDF's May 2017 upload folder (no date printed). The 2015 and 2016 points come from earlier BetterCloud studies named on the chart.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2017-average-16-saas-apps-per-organization", "citation_text": "16 SaaS apps on average were used per organisation in 2017, up from 12 in 2016 and 8 in 2015, in BetterCloud's survey of 1,827 IT professionals (BetterCloud, 2017). Source: BetterCloud, \"2017 State of the SaaS-Powered Workplace\" (https://www.bettercloud.com/wp-content/uploads/sites/3/2017/05/2017stateofthesaaspoweredworkplace-report-1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2017-average-16-saas-apps-per-organization." }, { "id": "bettercloud-2020-average-80-saas-apps", "family": "business-finance-tax-apps", "statement": "**80** SaaS applications on average were used per company in 2020, ten times the 8 of 2015, by BetterCloud's survey count (BetterCloud, 2020).", "short_statement": null, "short_refs": null, "value": 80, "unit": "SaaS applications per company (survey average)", "display_value": "80", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (survey)", "period": "2020", "population": "Companies in BetterCloud's State of SaaSOps research", "sample_n": null, "publisher": "BetterCloud", "source_title": "Insight Alert #1: 2020 SaaS Usage Stats You Need to Know", "source_url": "https://www.bettercloud.com/monitor/insight-alert-2020-saas-usage-stats-you-need-to-know/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-10-08", "accessed_at": "2026-10-14", "quote": "When we first began researching SaaS adoption in 2015, the average company used just 8 applications. Today, that average has jumped to 80 applications.", "locator": "Section 'The number of SaaS apps grew 10X over the last 5 years'", "derived": false, "formula": null, "headline": false, "series": "bettercloud-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2020-average-80-saas-apps", "citation_text": "**80** SaaS applications on average were used per company in 2020, ten times the 8 of 2015, by BetterCloud's survey count (BetterCloud, 2020). Source: BetterCloud, \"Insight Alert #1: 2020 SaaS Usage Stats You Need to Know\" (https://www.bettercloud.com/monitor/insight-alert-2020-saas-usage-stats-you-need-to-know/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2020-average-80-saas-apps." }, { "id": "bettercloud-2024-saasops-112-saas-apps-in-2023-down-14pct-from-130-peak", "family": "business-finance-tax-apps", "statement": "**112** SaaS applications on average were used per company in 2023, down 14% from the 2022 peak of 130, the first fall BetterCloud had recorded (BetterCloud, 2024).", "short_statement": null, "short_refs": null, "value": 112, "unit": "SaaS applications per company (survey average)", "display_value": "112", "display_label": "BetterCloud State of SaaSOps 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (survey)", "period": "2023", "population": "IT professionals surveyed for BetterCloud's State of SaaSOps 2024", "sample_n": null, "publisher": "BetterCloud", "source_title": "The Number of SaaS Applications at Companies Declined For the First Time in Over a Decade (PR Newswire)", "source_url": "https://www.prnewswire.com/news-releases/the-number-of-saas-applications-at-companies-declined-for-the-first-time-in-over-a-decade-302199899.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-07-18", "accessed_at": "2026-10-14", "quote": "After years of continuous growth, peaking in 2022 at 130 SaaS applications on average per company, the latest data reveals that the number dropped by 14% to 112 in 2023.", "locator": "Third paragraph", "derived": false, "formula": null, "headline": false, "series": "bettercloud-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2024-saasops-112-saas-apps-in-2023-down-14pct-from-130-peak", "citation_text": "**112** SaaS applications on average were used per company in 2023, down 14% from the 2022 peak of 130, the first fall BetterCloud had recorded (BetterCloud, 2024). Source: BetterCloud, \"The Number of SaaS Applications at Companies Declined For the First Time in Over a Decade (PR Newswire)\" (https://www.prnewswire.com/news-releases/the-number-of-saas-applications-at-companies-declined-for-the-first-time-in-over-a-decade-302199899.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2024-saasops-112-saas-apps-in-2023-down-14pct-from-130-peak." }, { "id": "bettercloud-2026-state-of-saas-apps-per-organization-up-11pct", "family": "business-finance-tax-apps", "statement": "11% more SaaS apps per organisation on average were in use in BetterCloud's 2026 survey than a year earlier, the first rise after two years of consolidation, with 27 of them AI-powered (BetterCloud, 2026).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% year-over-year change in average SaaS apps per organisation (survey)", "display_value": "+11%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (survey)", "period": "2026", "population": "525 IT and security professionals at SaaS-first organisations", "sample_n": 525, "publisher": "BetterCloud", "source_title": "The 2026 State of SaaS Report (BetterCloud Monitor)", "source_url": "https://www.bettercloud.com/monitor/the-2026-state-of-saas-report/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-15", "accessed_at": "2026-10-14", "quote": "After two years of deliberate SaaS consolidation, the average number of apps per organization is back on the rise: up 11% year-over-year", "locator": "Section 'The stack is growing again'", "derived": false, "formula": null, "headline": false, "series": "bettercloud-average-saas-apps", "history": [], "notes": "Counts of SaaS apps per organisation are not comparable across vendors: Zylo and Productiv count apps discovered in their own customers' spend and usage data (mostly large firms), BetterCloud asks IT professionals in a survey, Okta counts apps connected through its identity platform. Same page: 'Organizations now deploy an average of 27 AI-powered SaaS applications, accounting for roughly 22% of the total portfolio' (which implies about 120 apps); mid-market rose from 116 to 164. Roundups cite 118 apps (up from 106) for this report; that total is not in BetterCloud's public text (the full report is gated), so it is unverified here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2026-state-of-saas-apps-per-organization-up-11pct", "citation_text": "11% more SaaS apps per organisation on average were in use in BetterCloud's 2026 survey than a year earlier, the first rise after two years of consolidation, with 27 of them AI-powered (BetterCloud, 2026). Source: BetterCloud, \"The 2026 State of SaaS Report (BetterCloud Monitor)\" (https://www.bettercloud.com/monitor/the-2026-state-of-saas-report/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bettercloud-2026-state-of-saas-apps-per-organization-up-11pct." }, { "id": "salesforce-2024-12-website-over-150000-companies-claim-dropped-by-2025", "family": "business-finance-tax-apps", "statement": "Over 150,000 companies were growing their business with Salesforce by its own website's claim, unchanged from June 2018 to December 2024 and gone from the page by July 2025 (Salesforce, 2024).", "short_statement": null, "short_refs": null, "value": 150000, "unit": "companies using Salesforce (Salesforce's website claim)", "display_value": "over 150,000", "display_label": "Salesforce website, 2018 to 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-06/2024-12", "population": "Salesforce customer companies", "sample_n": null, "publisher": "Salesforce", "source_title": "What Is Salesforce? (salesforce.com product page)", "source_url": "https://www.salesforce.com/products/what-is-salesforce/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-12-12", "accessed_at": "2026-10-14", "quote": "Over 150,000 companies, both big and small, are growing their business with Salesforce.", "locator": "Wayback snapshots: https://web.archive.org/web/20180607111108/https://www.salesforce.com/products/what-is-salesforce/ ('More than 150,000 companies are blazing trails...'); https://web.archive.org/web/20241212222127/https://www.salesforce.com/products/what-is-salesforce/ (quote); https://web.archive.org/web/20250720100852/https://www.salesforce.com/products/what-is-salesforce/ (figure absent)", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "A frozen vendor claim: the same 150,000 for six and a half years while revenue roughly tripled. Salesforce's 10-Ks give no customer count (SEC full-text search). published_at is the last capture showing the claim. Not a current figure: roundups still repeat it as 'as of 2026' (see notta restatement).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#salesforce-2024-12-website-over-150000-companies-claim-dropped-by-2025", "citation_text": "Over 150,000 companies were growing their business with Salesforce by its own website's claim, unchanged from June 2018 to December 2024 and gone from the page by July 2025 (Salesforce, 2024). Source: Salesforce, \"What Is Salesforce? (salesforce.com product page)\" (https://www.salesforce.com/products/what-is-salesforce/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#salesforce-2024-12-website-over-150000-companies-claim-dropped-by-2025." }, { "id": "quicken-2026-07-22-more-than-20-million-customers-over-40-years", "family": "business-finance-tax-apps", "statement": "More than 20 million customers have relied on Quicken over its 40-plus years, by Quicken Inc.'s own cumulative count, not a count of current users (Quicken, 2026).", "short_statement": "Quicken says more than **20 million** customers have used it over 40 years, not all of them current.", "short_refs": null, "value": 20000000, "unit": "customers over Quicken's lifetime (cumulative, Quicken's claim)", "display_value": "more than 20 million (cumulative)", "display_label": "Quicken Inc. press release, July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Mainly United States", "period": "1983-2026", "population": "Quicken customers since launch", "sample_n": null, "publisher": "Quicken Inc.", "source_title": "Quicken Named to CNBC's World's Top Fintech Companies List for Third Consecutive Year", "source_url": "https://www.quicken.com/about-us/press/quicken-named-to-cnbcs-worlds-top-fintech-companies-list-for-third-consecutive-year", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-07-22", "accessed_at": "2026-10-14", "quote": "For over 40 years, more than 20 million customers have relied on Quicken to help them lead healthier financial lives.", "locator": "'About Quicken Inc.' boilerplate", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Quicken Inc. is private (Intuit sold Quicken in 2016) and publishes no current user or subscriber count; the same release calls Quicken 'the best-selling personal finance software in the U.S.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#quicken-2026-07-22-more-than-20-million-customers-over-40-years", "citation_text": "More than 20 million customers have relied on Quicken over its 40-plus years, by Quicken Inc.'s own cumulative count, not a count of current users (Quicken, 2026). Source: Quicken Inc., \"Quicken Named to CNBC's World's Top Fintech Companies List for Third Consecutive Year\" (https://www.quicken.com/about-us/press/quicken-named-to-cnbcs-worlds-top-fintech-companies-list-for-third-consecutive-year). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#quicken-2026-07-22-more-than-20-million-customers-over-40-years." }, { "id": "quicken-2023-10-10-over-20-million-active-users-wording", "family": "business-finance-tax-apps", "statement": "Over 20 million active users is how Quicken's own 40th-anniversary release of October 2023 described its base, a wording at odds with the same release's boilerplate of 20 million customers over 40 years (Quicken, 2023).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "active users (Quicken's claim; conflicts with its cumulative boilerplate)", "display_value": "over 20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Mainly United States", "period": "2023-10", "population": "Quicken users", "sample_n": null, "publisher": "Quicken Inc.", "source_title": "Quicken's Fresh, New Look Celebrates 40 Years of Leadership in Personal Finance Management", "source_url": "https://www.quicken.com/about-us/press/quicken-celebrates-forty-years-in-personal-finance-management/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-10-10", "accessed_at": "2026-10-14", "quote": "Quicken's focus on helping people lead healthier financial lives enabled the company to drive growth to over 20 million active users", "locator": "Paragraph after the CMO quote", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Contradiction inside one release: its 'About Quicken' boilerplate says 'For 40 years, more than 20 million customers have relied on Quicken' (cumulative). The CEO quote in the same release says 'tens of millions of people' over decades. Do not publish 20 million as current active users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#quicken-2023-10-10-over-20-million-active-users-wording", "citation_text": "Over 20 million active users is how Quicken's own 40th-anniversary release of October 2023 described its base, a wording at odds with the same release's boilerplate of 20 million customers over 40 years (Quicken, 2023). Source: Quicken Inc., \"Quicken's Fresh, New Look Celebrates 40 Years of Leadership in Personal Finance Management\" (https://www.quicken.com/about-us/press/quicken-celebrates-forty-years-in-personal-finance-management/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#quicken-2023-10-10-over-20-million-active-users-wording." }, { "id": "sage-fy2025-results-millions-of-smbs-no-customer-count", "family": "business-finance-tax-apps", "statement": "No customer or subscriber count is published by Sage: its results for the year to September 2025 speak only of the millions of small and mid-sized businesses it serves, with 83% of revenue from software subscriptions (Sage, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "customer count (not published)", "display_value": "not published", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2025 (year to 30 September 2025)", "population": "Sage customers (Sage 50, Sage 200, Sage Intacct, Sage X3, payroll and HR)", "sample_n": null, "publisher": "The Sage Group plc", "source_title": "Results for the year ended 30 September 2025 (audited), RNS Number 0746I", "source_url": "https://data.fca.org.uk/artefacts/NSM/RNS/3331551a-5060-4fad-88d1-730e3d45176b.html", "source_type": "primary", "source_access": "open", "published_at": "2025-11-19", "accessed_at": "2026-10-14", "quote": "Sage exists to knock down barriers so everyone can thrive, starting with the millions of small and mid-sized businesses (SMBs) served by us, our partners and accountants.", "locator": "'About Sage' (end of the announcement), FCA National Storage Mechanism copy", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Same announcement: subscription penetration 83% (FY24: 82%), renewal rate by value 101%, underlying ARR £2,574m; Sage 50 is named among growing products (Canada, UK and Ireland, Iberia) with no user number. sage.com refuses scripted requests; the FCA's National Storage Mechanism hosts the official RNS text. Last explicit customer total: 'more than 6 million customers' (December 2013).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sage-fy2025-results-millions-of-smbs-no-customer-count", "citation_text": "No customer or subscriber count is published by Sage: its results for the year to September 2025 speak only of the millions of small and mid-sized businesses it serves, with 83% of revenue from software subscriptions (Sage, 2025). Source: The Sage Group plc, \"Results for the year ended 30 September 2025 (audited), RNS Number 0746I\" (https://data.fca.org.uk/artefacts/NSM/RNS/3331551a-5060-4fad-88d1-730e3d45176b.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sage-fy2025-results-millions-of-smbs-no-customer-count." }, { "id": "sage-2013-12-05-more-than-6-million-customers-last-count", "family": "business-finance-tax-apps", "statement": "More than 6 million customers worldwide used Sage software in the year to September 2013, the last explicit customer total found in Sage's releases (Sage, 2013).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "customers (Sage's count)", "display_value": "more than 6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2013 (year to 30 September 2013)", "population": "Sage customers, all products", "sample_n": null, "publisher": "The Sage Group plc (Sage North America release)", "source_title": "Sage North America Reports Accelerated Growth in FY 2013 Results (GlobeNewswire)", "source_url": "https://www.globenewswire.com/news-release/2013/12/05/1157335/0/en/Sage-North-America-Reports-Accelerated-Growth-in-FY-2013-Results.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-12-05", "accessed_at": "2026-10-14", "quote": "The company added 256,000 customers on an organic basis worldwide during the year, with more than 6 million customers worldwide.", "locator": "Second paragraph; boilerplate repeats 'Sage has over 6 million customers'; Wayback snapshot https://web.archive.org/web/20190922174336/https://www.globenewswire.com/news-release/2013/12/05/1157335/0/en/Sage-North-America-Reports-Accelerated-Growth-in-FY-2013-Results.html", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Sage North America sold Sage 50 Accounting, the former Peachtree (the US product took the Sage 50 name in 2012). From fiscal 2014 Sage's reports speak of 'millions of SME customers' and count subscription contracts instead (over 450,000 in fiscal 2014).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sage-2013-12-05-more-than-6-million-customers-last-count", "citation_text": "More than 6 million customers worldwide used Sage software in the year to September 2013, the last explicit customer total found in Sage's releases (Sage, 2013). Source: The Sage Group plc (Sage North America release), \"Sage North America Reports Accelerated Growth in FY 2013 Results (GlobeNewswire)\" (https://www.globenewswire.com/news-release/2013/12/05/1157335/0/en/Sage-North-America-Reports-Accelerated-Growth-in-FY-2013-Results.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sage-2013-12-05-more-than-6-million-customers-last-count." }, { "id": "sage-annual-report-2014-over-450000-software-subscription-contracts", "family": "business-finance-tax-apps", "statement": "Over **450,000** software subscription contracts worth £220 million a year were held by Sage customers at the end of September 2014, by Sage's annual report (Sage, 2014).", "short_statement": null, "short_refs": null, "value": 450000, "unit": "software subscription contracts", "display_value": "over 450,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2014 (year to 30 September 2014)", "population": "Sage software subscription contracts", "sample_n": null, "publisher": "The Sage Group plc", "source_title": "The Sage Group plc Annual Report & Accounts 2014", "source_url": "https://examples.integratedreporting.ifrs.org/wp-content/uploads/2022/07/Sage_Annual-Report-2014_FULL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2014-12-03", "accessed_at": "2026-10-14", "quote": "We now have over 450,000 software subscription contracts that have an annualised value of £220m.", "locator": "Strategic report, subscription section; copy hosted by the IFRS Foundation's integrated reporting examples library", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Contracts, not customers: one business can hold several. The same report says Sage has 'relationships ... with millions of SME customers worldwide'. published_at is the approval date printed in the report (3 December 2014).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sage-annual-report-2014-over-450000-software-subscription-contracts", "citation_text": "Over **450,000** software subscription contracts worth £220 million a year were held by Sage customers at the end of September 2014, by Sage's annual report (Sage, 2014). Source: The Sage Group plc, \"The Sage Group plc Annual Report & Accounts 2014\" (https://examples.integratedreporting.ifrs.org/wp-content/uploads/2022/07/Sage_Annual-Report-2014_FULL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sage-annual-report-2014-over-450000-software-subscription-contracts." }, { "id": "xero-fy26-customers-4-92-million", "family": "business-finance-tax-apps", "statement": "4.92 million customers (subscriptions) used Xero worldwide at 31 March 2026, up 11% in a year, with 2.8 million in Australia and New Zealand (Xero, 2026).", "short_statement": null, "short_refs": null, "value": 4920000, "unit": "Xero customers (subscriptions, formerly reported as subscribers)", "display_value": "4.92 million", "display_label": "Xero FY26 results, May 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2026 (31 March 2026)", "population": "Xero paying customer subscriptions", "sample_n": null, "publisher": "Xero Limited", "source_title": "Xero delivers strong FY26 results (ASX market release)", "source_url": "https://announcements.asx.com.au/asxpdf/20260514/pdf/06zkqzlkq0xnph.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-05-14", "accessed_at": "2026-10-14", "quote": "Customers 4,920,000 4,414,000 11%", "locator": "Table 'FY26 and Financial highlights' (year ended 31 March 2026 vs 2025)", "derived": false, "formula": null, "headline": false, "series": "xero-customers", "history": [], "notes": "Xero now calls its subscriber metric 'customers' (definition on page 29 of its FY26 Annual Report). FY25 was cut by the removal of 160,000 long-idle subscriptions in H1 FY25. Xero says acquired Melio customers are excluded from its SaaS metrics. Its investor page rounds to '5 million customers in 180+ countries'. Investor presentation series: 3.74m (FY23), 4.16m (FY24), 4.41m (FY25), 4.92m (FY26).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#xero-fy26-customers-4-92-million", "citation_text": "4.92 million customers (subscriptions) used Xero worldwide at 31 March 2026, up 11% in a year, with 2.8 million in Australia and New Zealand (Xero, 2026). Source: Xero Limited, \"Xero delivers strong FY26 results (ASX market release)\" (https://announcements.asx.com.au/asxpdf/20260514/pdf/06zkqzlkq0xnph.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#xero-fy26-customers-4-92-million." }, { "id": "xero-fy26-presentation-customers-3-74m-fy23-to-4-92m-fy26", "family": "business-finance-tax-apps", "statement": "3.74 million Xero customers at March 2023 grew to 4.16 million (2024), 4.41 million (2025) and 4.92 million (2026), by Xero's FY26 results presentation (Xero, 2026).", "short_statement": null, "short_refs": null, "value": 3740000, "unit": "Xero customers at 31 March 2023 (subscriptions)", "display_value": "3.74m to 4.92m", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2023-FY2026", "population": "Xero paying customer subscriptions", "sample_n": null, "publisher": "Xero Limited", "source_title": "FY26 Annual Results Investor Presentation (ASX market release)", "source_url": "https://announcements.asx.com.au/asxpdf/20260514/pdf/06zkr1vwt2mjp3.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-05-14", "accessed_at": "2026-10-14", "quote": "+11% YOY headline (+10% YOY organic) 4.41m 4.16m 3.74m 4.92m", "locator": "Slide 'Strong revenue growth driven by both ARPC expansion and customer additions' (chart labels: 4.41m, 4.16m, 3.74m, 4.92m for FY25, FY24, FY23, FY26)", "derived": false, "formula": null, "headline": false, "series": "xero-customers", "history": [], "notes": "Chart values read from the slide's text layer; FY24 is shown on the reported basis before the H1 FY25 removal of 160,000 long-idle subscriptions.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#xero-fy26-presentation-customers-3-74m-fy23-to-4-92m-fy26", "citation_text": "3.74 million Xero customers at March 2023 grew to 4.16 million (2024), 4.41 million (2025) and 4.92 million (2026), by Xero's FY26 results presentation (Xero, 2026). Source: Xero Limited, \"FY26 Annual Results Investor Presentation (ASX market release)\" (https://announcements.asx.com.au/asxpdf/20260514/pdf/06zkr1vwt2mjp3.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#xero-fy26-presentation-customers-3-74m-fy23-to-4-92m-fy26." }, { "id": "freshbooks-2026-over-30-million-people-have-used", "family": "business-finance-tax-apps", "statement": "Over 30 million people worldwide have used FreshBooks since 2003, by FreshBooks' own cumulative claim on its website (FreshBooks, 2026).", "short_statement": null, "short_refs": null, "value": 30000000, "unit": "people who have ever used FreshBooks (cumulative, FreshBooks' claim)", "display_value": "over 30 million (cumulative)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (users in over 160 countries)", "period": "2003-2026", "population": "FreshBooks users since founding", "sample_n": null, "publisher": "FreshBooks", "source_title": "FreshBooks homepage", "source_url": "https://www.freshbooks.com/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "It’s the reason we’re one of those most popular small business invoicing software – having been used by over 30 million people worldwide.", "locator": "Homepage FAQ section; the About page says 'People in over 160 countries have used FreshBooks'", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Undated page, so published_at is the access date. The same site also says 'the accounting software used by over 30 million business owners', so the measure drifts between 'people' and 'business owners'. A cumulative 'ever used' count, not current users; FreshBooks is private and publishes no subscriber count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#freshbooks-2026-over-30-million-people-have-used", "citation_text": "Over 30 million people worldwide have used FreshBooks since 2003, by FreshBooks' own cumulative claim on its website (FreshBooks, 2026). Source: FreshBooks, \"FreshBooks homepage\" (https://www.freshbooks.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#freshbooks-2026-over-30-million-people-have-used." }, { "id": "nuance-fy2021-10k-dragon-medical-over-550000-physicians", "family": "business-finance-tax-apps", "statement": "Over **550,000** physicians used Dragon Medical, Nuance's speech recognition for clinicians, with over 55% of the US physician market, in Nuance's fiscal 2021 annual report, filed while Microsoft's agreed takeover was pending (Nuance, 2021).", "short_statement": null, "short_refs": null, "value": 550000, "unit": "physicians in Dragon Medical's user base (Nuance's count)", "display_value": "over 550,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Mainly United States", "period": "FY2021 (year to 30 September 2021)", "population": "Physicians using Dragon Medical", "sample_n": null, "publisher": "Nuance Communications", "source_title": "Nuance Communications, Inc. Form 10-K for the fiscal year ended September 30, 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1002517/000100251721000052/nuan-20210930.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-11-18", "accessed_at": "2026-10-14", "quote": "Our flagship product Dragon Medical has a user base of over 550,000 physicians and over 55% market share of the entire U.S. physician market", "locator": "Item 1 Business, competitive strengths; Wayback snapshot https://web.archive.org/web/20230629041836/https://www.sec.gov/Archives/edgar/data/1002517/000100251721000052/nuan-20210930.htm", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Dragon Medical (cloud, healthcare) is not the desktop Dragon NaturallySpeaking / Dragon Professional sold to consumers and offices: Nuance never filed a user count for the desktop product, only marketing phrases such as 'millions of people', and Microsoft does not report Dragon users since buying Nuance in 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#nuance-fy2021-10k-dragon-medical-over-550000-physicians", "citation_text": "Over **550,000** physicians used Dragon Medical, Nuance's speech recognition for clinicians, with over 55% of the US physician market, in Nuance's fiscal 2021 annual report, filed while Microsoft's agreed takeover was pending (Nuance, 2021). Source: Nuance Communications, \"Nuance Communications, Inc. Form 10-K for the fiscal year ended September 30, 2021\" (https://www.sec.gov/Archives/edgar/data/1002517/000100251721000052/nuan-20210930.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#nuance-fy2021-10k-dragon-medical-over-550000-physicians." }, { "id": "mathworks-2025-over-5-million-matlab-simulink-users", "family": "business-finance-tax-apps", "statement": "Over 5 million users of MATLAB and Simulink worldwide is MathWorks' own count, unchanged on its company pages since at least May 2022 (MathWorks, 2025).", "short_statement": null, "short_refs": null, "value": 5000000, "unit": "users of MATLAB and Simulink (MathWorks' claim)", "display_value": "over 5 million", "display_label": "MathWorks company page", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-2025", "population": "MATLAB and Simulink users", "sample_n": null, "publisher": "MathWorks", "source_title": "MathWorks Offices Around the World (company page)", "source_url": "https://www.mathworks.com/company/jobs/resources/locations.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-05-26", "accessed_at": "2026-10-14", "quote": "With over 5 million users of MATLAB and Simulink worldwide, we employ over 6,500 people in locations throughout North America, Europe, Asia, and Australia.", "locator": "Page introduction; Wayback snapshot https://web.archive.org/web/20250526070627/https://www.mathworks.com/company/jobs/resources/locations.html (same wording in the capture of 10 May 2022)", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "MathWorks is private and gives no method or date for the count; mathworks.com refuses scripted requests, so the page was read through the Wayback Machine. MATLAB and Simulink are counted together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mathworks-2025-over-5-million-matlab-simulink-users", "citation_text": "Over 5 million users of MATLAB and Simulink worldwide is MathWorks' own count, unchanged on its company pages since at least May 2022 (MathWorks, 2025). Source: MathWorks, \"MathWorks Offices Around the World (company page)\" (https://www.mathworks.com/company/jobs/resources/locations.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mathworks-2025-over-5-million-matlab-simulink-users." }, { "id": "electroiq-2025-restates-quickbooks-62-23pct-accounting-market-share", "family": "business-finance-tax-apps", "statement": "62.23% of the accounting software market is the share an ElectroIQ statistics roundup gives QuickBooks in 2025, citing another roundup, with no measured source behind it (ElectroIQ, 2025).", "short_statement": null, "short_refs": null, "value": 62.23, "unit": "% 'market share in accounting software' (roundup claim, untraceable)", "display_value": "62.23%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (unstated)", "period": "2025", "population": "Unstated", "sample_n": null, "publisher": "ElectroIQ", "source_title": "QuickBooks Statistics By Market Share, Online and Desktop (2025)", "source_url": "https://electroiq.com/stats/quickbooks-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2025-01-01", "accessed_at": "2026-10-14", "quote": "QuickBooks dominated the accounting software market with a hefty 62.23% market share, making it the most widely accepted by businesses.", "locator": "Section 'QuickBooks Market Share' (Reference: businessdasher.com)", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Restatement trace: ElectroIQ cites businessdasher.com, itself a roundup; the figure matches no measured source. The technographics vendor 6sense, the usual origin of such shares, showed QuickBooks at 37.49% of 'Accounting' with 83,220 companies (May 2025) and 36.33% (June 2023): a count of websites and firms detected using a tool, not users. The same ElectroIQ page says QuickBooks Online 'took home US$8 billion in revenue' in 2023, which is closer to Intuit's whole small-business segment. Number we will not publish. published_at: page titled 2025, no day given.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#electroiq-2025-restates-quickbooks-62-23pct-accounting-market-share", "citation_text": "62.23% of the accounting software market is the share an ElectroIQ statistics roundup gives QuickBooks in 2025, citing another roundup, with no measured source behind it (ElectroIQ, 2025). Source: ElectroIQ, \"QuickBooks Statistics By Market Share, Online and Desktop (2025)\" (https://electroiq.com/stats/quickbooks-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#electroiq-2025-restates-quickbooks-62-23pct-accounting-market-share." }, { "id": "6sense-2025-05-restates-quickbooks-83220-companies-37-49pct", "family": "business-finance-tax-apps", "statement": "83,220 companies and a 37.49% share of the accounting category were attributed to QuickBooks by the technographics vendor 6sense in May 2025, a web-tracking estimate without a published method (6sense, 2025).", "short_statement": null, "short_refs": null, "value": 37.49, "unit": "% 'market share (est.)' in 6sense's Accounting category (technographics)", "display_value": "37.49%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (unstated)", "period": "2025-05", "population": "Companies 6sense detects using QuickBooks", "sample_n": null, "publisher": "6sense", "source_title": "QuickBooks - Market Share, Competitor Insights in Accounting (6sense)", "source_url": "https://6sense.com/tech/accounting/quickbooks-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2025-05-19", "accessed_at": "2026-10-14", "quote": "Current Customer(s) 83220 Market Share (Est.) 37.49%", "locator": "Page header box; Wayback snapshot https://web.archive.org/web/20250519111048/https://6sense.com/tech/accounting/quickbooks-market-share", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Technographics count of 'companies using' an app: a restatement record only, never a finding (brief). Same page lists NetSuite 8.83%, Cognos 5.92%, Xero 5.70%, QuickBooks Online 4.15% as separate 'competitors'; the June 2023 capture showed QuickBooks at 36.33%. 6sense refuses scripted requests, so the page was read through the Wayback Machine.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#6sense-2025-05-restates-quickbooks-83220-companies-37-49pct", "citation_text": "83,220 companies and a 37.49% share of the accounting category were attributed to QuickBooks by the technographics vendor 6sense in May 2025, a web-tracking estimate without a published method (6sense, 2025). Source: 6sense, \"QuickBooks - Market Share, Competitor Insights in Accounting (6sense)\" (https://6sense.com/tech/accounting/quickbooks-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#6sense-2025-05-restates-quickbooks-83220-companies-37-49pct." }, { "id": "cfo-co-za-2017-restates-intuit-42-million-as-quickbooks-users", "family": "business-finance-tax-apps", "statement": "Over 42 million QuickBooks users worldwide was claimed by a QuickBooks South Africa sales manager in September 2017, restating Intuit's company-wide count of 42 million customers across all its products (CFO South Africa, 2017).", "short_statement": null, "short_refs": null, "value": 42000000, "unit": "'QuickBooks users' (restated Intuit company total)", "display_value": "over 42 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017", "population": "Restated: all Intuit customers (TurboTax, QuickBooks, Mint and others)", "sample_n": null, "publisher": "CFO South Africa", "source_title": "Finance Indaba 2017: QuickBooks is the most popular accounting software on the planet", "source_url": "https://cfo.co.za/articles/finance-indaba-2017-quickbooks-is-the-most-popular-accounting/", "source_type": "secondary", "source_access": "open", "published_at": "2017-09-01", "accessed_at": "2026-10-14", "quote": "QuickBooks has over 42 million users worldwide, making it the best-selling accounting solution in the world", "locator": "Quote from Nick Braxton, Sales Manager of QuickBooks SA; Wayback snapshot https://web.archive.org/web/20220520071229/https://cfo.co.za/articles/finance-indaba-2017-quickbooks-is-the-most-popular-accounting/", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Drift: Intuit's fiscal 2017 release (22 August 2017) says 'Founded in 1983, Intuit serves 42 million customers' (all products); Intuit's own QuickBooks Online count at the time was 2,383,000 subscribers. A company total relabelled as one product's users. Number we will not publish.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cfo-co-za-2017-restates-intuit-42-million-as-quickbooks-users", "citation_text": "Over 42 million QuickBooks users worldwide was claimed by a QuickBooks South Africa sales manager in September 2017, restating Intuit's company-wide count of 42 million customers across all its products (CFO South Africa, 2017). Source: CFO South Africa, \"Finance Indaba 2017: QuickBooks is the most popular accounting software on the planet\" (https://cfo.co.za/articles/finance-indaba-2017-quickbooks-is-the-most-popular-accounting/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cfo-co-za-2017-restates-intuit-42-million-as-quickbooks-users." }, { "id": "notta-2026-restates-salesforce-over-150000-customers-as-of-2026", "family": "business-finance-tax-apps", "statement": "Over **150,000** Salesforce customers 'as of 2026' is how a Notta statistics roundup restated the figure in March 2026, citing Statista, after Salesforce had already removed it from its own website (Notta, 2026).", "short_statement": null, "short_refs": null, "value": 150000, "unit": "Salesforce customers (restated, stale vendor claim)", "display_value": "over 150,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Salesforce customers (restated)", "sample_n": null, "publisher": "Notta", "source_title": "50+ Salesforce Statistics for 2026: Revenue & Market Share", "source_url": "https://www.notta.ai/en/blog/salesforce-statistics", "source_type": "secondary", "source_access": "open", "published_at": "2026-03-21", "accessed_at": "2026-10-14", "quote": "Salesforce has over 150,000 customers as of 2026.", "locator": "FAQ 'How many customers does Salesforce have in 2026?' and 'Key Salesforce Numbers at a Glance'", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Drift: a stale year. Salesforce's own page carried the same 150,000 from June 2018 to December 2024 and dropped it by July 2025; the roundup's own FAQ concedes that Salesforce 'stopped reporting specific customer numbers in its annual filings after 2016'. Number we will not publish as current.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#notta-2026-restates-salesforce-over-150000-customers-as-of-2026", "citation_text": "Over **150,000** Salesforce customers 'as of 2026' is how a Notta statistics roundup restated the figure in March 2026, citing Statista, after Salesforce had already removed it from its own website (Notta, 2026). Source: Notta, \"50+ Salesforce Statistics for 2026: Revenue & Market Share\" (https://www.notta.ai/en/blog/salesforce-statistics). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#notta-2026-restates-salesforce-over-150000-customers-as-of-2026." }, { "id": "intuit-q4fy26-script-8-9-million-online-paying-customers", "family": "business-finance-tax-apps", "statement": "8.9 million paying customers used Intuit's online small-business products (QuickBooks Online, QuickBooks Time, Mailchimp and standalone services) at the end of July 2026, up 3% in a year, Intuit said on its earnings call (Intuit, 2026).", "short_statement": "Intuit counted **8.9 million** paying customers of its online small-business products in July 2026.", "short_refs": null, "value": 8900000, "unit": "Online paying customers (QuickBooks Online, QuickBooks Time, Mailchimp, standalone services)", "display_value": "8.9 million", "display_label": "Intuit earnings call, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2026 (31 July 2026)", "population": "Intuit Online Ecosystem paying customers", "sample_n": null, "publisher": "Intuit", "source_title": "Q4 FY26 Earnings Script (Intuit investor relations)", "source_url": "https://investors.intuit.com/_assets/_1dd06c04c67bf383f19eaab5661c4ac7/intuit/db/946/10378/webcast_transcript/Q4+FY26+Earnings+Script.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "Total Online paying customers were 8.9 million at the end of fiscal year 2026, growing 3 percent year over year, which is about 2 points lower growth than in the prior year.", "locator": "CEO remarks, page 6 of the script", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "The closest current count to 'how many use QuickBooks': it includes Mailchimp paying customers and QuickBooks Time, and Intuit gives no QuickBooks Online-only figure (the last was over 4.5 million in fiscal 2019). Same script: 'US QBO customers grew 6 percent, excluding self-employed'; Mid-Market customers grew 28 percent 'with roughly three-quarters of the additions coming from upgrades or desktop migrations'; TurboTax Live customers grew 38 percent.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-q4fy26-script-8-9-million-online-paying-customers", "citation_text": "8.9 million paying customers used Intuit's online small-business products (QuickBooks Online, QuickBooks Time, Mailchimp and standalone services) at the end of July 2026, up 3% in a year, Intuit said on its earnings call (Intuit, 2026). Source: Intuit, \"Q4 FY26 Earnings Script (Intuit investor relations)\" (https://investors.intuit.com/_assets/_1dd06c04c67bf383f19eaab5661c4ac7/intuit/db/946/10378/webcast_transcript/Q4+FY26+Earnings+Script.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-q4fy26-script-8-9-million-online-paying-customers." }, { "id": "intuit-q4fy26-fact-sheet-quickbooks-desktop-accounting-revenue-1-8-billion", "family": "business-finance-tax-apps", "statement": "$1.8 billion of revenue came from QuickBooks Desktop Accounting in Intuit's fiscal year to July 2026, up 8%, two years after new US Desktop Plus subscriptions stopped (Intuit, 2026).", "short_statement": null, "short_refs": null, "value": 1801000000, "unit": "US dollars of revenue, QuickBooks Desktop Accounting (fiscal year)", "display_value": "$1.8 billion", "display_label": "Intuit Q4 FY26 fact sheet", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "FY2026 (year to 31 July 2026)", "population": "QuickBooks Desktop packaged software and subscriptions (Desktop Plus, Enterprise, ProAdvisor)", "sample_n": null, "publisher": "Intuit", "source_title": "Q4 FY26 Fact Sheet (Intuit investor relations)", "source_url": "https://investors.intuit.com/_assets/_1dd06c04c67bf383f19eaab5661c4ac7/intuit/db/946/10378/fact_sheet/Q4+FY26+Fact+Sheet+External+vf.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "QuickBooks Desktop Accounting $467 $291 $363 $454 $1,575 $329 $355 $476 $512 $1,672 $356 $408 $507 $530 $1,801", "locator": "Revenue by product table, row 'QuickBooks Desktop Accounting' (quarters and full years FY24, FY25, FY26, $ millions)", "derived": false, "formula": null, "headline": false, "series": "intuit-quickbooks-desktop-accounting-revenue", "history": [], "notes": "Revenue, not users: Intuit publishes no QuickBooks Desktop customer count. FY2024 $1,575m, FY2025 $1,672m, FY2026 $1,801m. The fiscal 2026 10-K says Desktop Ecosystem revenue rose 6% and 'The increase was due to higher effective prices', so rising revenue does not mean more Desktop users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intuit-q4fy26-fact-sheet-quickbooks-desktop-accounting-revenue-1-8-billion", "citation_text": "$1.8 billion of revenue came from QuickBooks Desktop Accounting in Intuit's fiscal year to July 2026, up 8%, two years after new US Desktop Plus subscriptions stopped (Intuit, 2026). Source: Intuit, \"Q4 FY26 Fact Sheet (Intuit investor relations)\" (https://investors.intuit.com/_assets/_1dd06c04c67bf383f19eaab5661c4ac7/intuit/db/946/10378/fact_sheet/Q4+FY26+Fact+Sheet+External+vf.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intuit-q4fy26-fact-sheet-quickbooks-desktop-accounting-revenue-1-8-billion." }, { "id": "cpapracticeadvisor-2012-05-17-peachtree-renamed-sage-50-accounting", "family": "business-finance-tax-apps", "statement": "Sage Peachtree became Sage 50 Accounting in the US with the 2013 version, released in May 2012 (CPA Practice Advisor, 2012).", "short_statement": null, "short_refs": null, "value": null, "unit": "date of rename (Peachtree to Sage 50 Accounting, US)", "display_value": "17 May 2012", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2012-05-17", "population": "Peachtree / Sage 50 Accounting users (US)", "sample_n": null, "publisher": "CPA Practice Advisor", "source_title": "Sage Launches U.S. Edition of Sage 50 Accounting", "source_url": "https://www.cpapracticeadvisor.com/2012/05/17/sage-launches-u-s-edition-of-sage-50-accounting/7671/", "source_type": "secondary", "source_access": "open", "published_at": "2012-05-17", "accessed_at": "2026-10-14", "quote": "Sage North America released Sage 50 Accounting 2013, formerly known as Sage Peachtree.", "locator": "Article lead", "derived": false, "formula": null, "headline": false, "series": null, "history": [], "notes": "Trade press report of Sage's announcement. Context for readers searching 'Peachtree': Sage publishes no Sage 50 or Peachtree user count (see sage-fy2025-results-millions-of-smbs-no-customer-count).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cpapracticeadvisor-2012-05-17-peachtree-renamed-sage-50-accounting", "citation_text": "Sage Peachtree became Sage 50 Accounting in the US with the 2013 version, released in May 2012 (CPA Practice Advisor, 2012). Source: CPA Practice Advisor, \"Sage Launches U.S. Edition of Sage 50 Accounting\" (https://www.cpapracticeadvisor.com/2012/05/17/sage-launches-u-s-edition-of-sage-50-accounting/7671/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cpapracticeadvisor-2012-05-17-peachtree-renamed-sage-50-accounting." }, { "id": "microsoft-fy17-q3-earnings-2017-04-27-teams-over-50000-customers", "family": "communication-and-email", "statement": "More than **50,000** customer organisations were using Microsoft Teams in April 2017, the quarter Microsoft made it broadly available to Office 365 customers in 181 markets, Microsoft said on its earnings call (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 50000, "unit": "customer organisations using Microsoft Teams (Microsoft's count)", "display_value": "more than 50,000 organisations", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-04", "population": "Organisations (customers) with Microsoft Teams in use, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "MSFT Earnings Conference Call, FY17 Q3 (transcript, Thursday April 27th, 2017)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY17Q3", "source_type": "primary", "source_access": "open", "published_at": "2017-04-27", "accessed_at": "2026-10-14", "quote": "Our new chat-based workspace is already empowering a new way to work for more than fifty thousand customers including Accenture, J. Walter Thompson, J.B. Hunt and Expedia.", "locator": "Satya Nadella prepared remarks, Office 365 paragraph ('This quarter we made Microsoft Teams broadly available to Office 365 customers in 181 markets')", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-organizations", "history": [], "notes": "Organisations, not people: Microsoft gave only organisation counts for Teams until July 2019. Transcript is a Word file linked from https://www.microsoft.com/en-us/investor/earnings/fy-2017-q3/press-release-webcast. Raw: microsoft-earnings-transcript-fy17-q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-teams-over-50000-customers", "citation_text": "More than **50,000** customer organisations were using Microsoft Teams in April 2017, the quarter Microsoft made it broadly available to Office 365 customers in 181 markets, Microsoft said on its earnings call (Microsoft, 2017). Source: Microsoft, \"MSFT Earnings Conference Call, FY17 Q3 (transcript, Thursday April 27th, 2017)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY17Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-teams-over-50000-customers." }, { "id": "microsoft-2017-09-25-teams-over-125000-organizations", "family": "communication-and-email", "statement": "More than 125,000 organisations were using Microsoft Teams in September 2017, six months after its launch, Microsoft said at its Ignite conference (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 125000, "unit": "organisations using Microsoft Teams (Microsoft's count)", "display_value": "over 125,000 organisations", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations (customers) with Microsoft Teams in use, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "A new vision for intelligent communications in Office 365 (Microsoft 365 blog, Lori Wright, 25 September 2017)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2017/09/25/a-new-vision-for-intelligent-communications-in-office-365/", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-09-25", "accessed_at": "2026-10-14", "quote": "Teams is now being used by over 125,000 organizations across the world in just six months since its launch.", "locator": "Second paragraph of the post (the URL now redirects to microsoft.com/en-us/copilot/blog/2017/09/25/...)", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-organizations", "history": [], "notes": "The same post announced that Teams would become the primary communications client in Office 365, replacing Skype for Business over time. Raw: microsoft-blog-2017-09-25-new-vision-intelligent-communications-teams-125000-orgs.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2017-09-25-teams-over-125000-organizations", "citation_text": "More than 125,000 organisations were using Microsoft Teams in September 2017, six months after its launch, Microsoft said at its Ignite conference (Microsoft, 2017). Source: Microsoft, \"A new vision for intelligent communications in Office 365 (Microsoft 365 blog, Lori Wright, 25 September 2017)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2017/09/25/a-new-vision-for-intelligent-communications-in-office-365/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2017-09-25-teams-over-125000-organizations." }, { "id": "microsoft-fy18-q3-earnings-2018-04-26-teams-over-200000-organizations", "family": "communication-and-email", "statement": "More than 200,000 organisations in 181 markets were using Microsoft Teams in April 2018, one year after launch, Microsoft said on its earnings call (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 200000, "unit": "organisations using Microsoft Teams (Microsoft's count)", "display_value": "more than 200,000 organisations", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-04", "population": "Organisations (customers) with Microsoft Teams in use, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Third Quarter Earnings Conference Call, FY18 Q3 (transcript, 26 April 2018)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY18Q3", "source_type": "primary", "source_access": "open", "published_at": "2018-04-26", "accessed_at": "2026-10-14", "quote": "One year in, Teams has rapidly become the hub for teamwork. More than 200,000 organizations in 181 markets use Teams, from Maersk to General Motors.", "locator": "Satya Nadella prepared remarks, Microsoft 365 paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-organizations", "history": [], "notes": "Repeated unchanged ('more than 200 thousand organizations') on the 19 July 2018 call (TranscriptFY18Q4). Raw: microsoft-earnings-transcript-fy18-q3.txt, -fy18-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-teams-over-200000-organizations", "citation_text": "More than 200,000 organisations in 181 markets were using Microsoft Teams in April 2018, one year after launch, Microsoft said on its earnings call (Microsoft, 2018). Source: Microsoft, \"Microsoft Third Quarter Earnings Conference Call, FY18 Q3 (transcript, 26 April 2018)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY18Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-teams-over-200000-organizations." }, { "id": "microsoft-fy19-q1-earnings-2018-10-24-teams-329000-organizations", "family": "communication-and-email", "statement": "329,000 organisations, including 87 of the Fortune 100, were using Microsoft Teams in October 2018, Microsoft said on its earnings call (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 329000, "unit": "organisations using Microsoft Teams (Microsoft's count)", "display_value": "329,000 organisations", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-10", "population": "Organisations (customers) with Microsoft Teams in use, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft First Quarter Earnings Conference Call, FY19 Q1 (transcript, 24 October 2018)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q1", "source_type": "primary", "source_access": "open", "published_at": "2018-10-24", "accessed_at": "2026-10-14", "quote": "Customers recognize this value – Teams is now the hub for teamwork for 329,000 organizations, including 87 of the Fortune 100.", "locator": "Satya Nadella prepared remarks, Microsoft Teams paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-organizations", "history": [], "notes": "Raw: microsoft-earnings-transcript-fy19-q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q1-earnings-2018-10-24-teams-329000-organizations", "citation_text": "329,000 organisations, including 87 of the Fortune 100, were using Microsoft Teams in October 2018, Microsoft said on its earnings call (Microsoft, 2018). Source: Microsoft, \"Microsoft First Quarter Earnings Conference Call, FY19 Q1 (transcript, 24 October 2018)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q1-earnings-2018-10-24-teams-329000-organizations." }, { "id": "microsoft-fy19-q2-earnings-2019-01-30-teams-over-420000-organizations", "family": "communication-and-email", "statement": "More than 420,000 organisations, including 89 of the Fortune 100, were using Microsoft Teams in January 2019, the last organisation count Microsoft gave before it switched to daily users (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 420000, "unit": "organisations using Microsoft Teams (Microsoft's count)", "display_value": "more than 420,000 organisations", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01", "population": "Organisations (customers) with Microsoft Teams in use, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY 2019 Second Quarter Earnings Conference Call (transcript, 30 January 2019)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q2", "source_type": "primary", "source_access": "open", "published_at": "2019-01-30", "accessed_at": "2026-10-14", "quote": "We are seeing rapid adoption of Teams with more than 420,000 organizations of all sizes and 89 of the Fortune 100 using Teams", "locator": "Satya Nadella prepared remarks, Microsoft Teams paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-organizations", "history": [], "notes": "On the 24 April 2019 call Microsoft gave 91 of the Fortune 100 and 'more than 150 organizations' with over 10,000 active users, but no total. Raw: microsoft-earnings-transcript-fy19-q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q2-earnings-2019-01-30-teams-over-420000-organizations", "citation_text": "More than 420,000 organisations, including 89 of the Fortune 100, were using Microsoft Teams in January 2019, the last organisation count Microsoft gave before it switched to daily users (Microsoft, 2019). Source: Microsoft, \"Microsoft FY 2019 Second Quarter Earnings Conference Call (transcript, 30 January 2019)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q2-earnings-2019-01-30-teams-over-420000-organizations." }, { "id": "microsoft-2019-07-11-teams-over-13-million-daily-active-users", "family": "communication-and-email", "statement": "More than 13 million people used Microsoft Teams each day (daily active users) in July 2019, the first user count Microsoft published for Teams (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 13000000, "unit": "daily active users of Microsoft Teams", "display_value": "more than 13 million", "display_label": "Microsoft 365 blog, July 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Teams reaches 13 million daily active users, introduces 4 new ways for teams to work better together (Microsoft 365 blog, Jared Spataro, 11 July 2019)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2019/07/11/microsoft-teams-reaches-13-million-daily-active-users-introduces-4-new-ways-for-teams-to-work-better-together/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-07-11", "accessed_at": "2026-10-14", "quote": "More than 13 million people now use Teams on a daily basis—and more than 19 million people use it weekly.", "locator": "Second paragraph ('At the center of Microsoft 365 is Microsoft Teams'); URL now redirects to microsoft.com/en-us/copilot/blog/2019/07/11/...", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "Repeated on the 18 July 2019 earnings call ('Teams now has more than 13 million daily active users and 19 million weekly active users', TranscriptFY19Q4). Published three weeks after Slack's direct listing on 20 June 2019, when Slack's last figure was more than 10 million daily active users (three months to January 2019). Raw: microsoft-blog-2019-07-11-teams-13-million-dau.html, microsoft-earnings-transcript-fy19-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2019-07-11-teams-over-13-million-daily-active-users", "citation_text": "More than 13 million people used Microsoft Teams each day (daily active users) in July 2019, the first user count Microsoft published for Teams (Microsoft, 2019). Source: Microsoft, \"Microsoft Teams reaches 13 million daily active users, introduces 4 new ways for teams to work better together (Microsoft 365 blog, Jared Spataro, 11 July 2019)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2019/07/11/microsoft-teams-reaches-13-million-daily-active-users-introduces-4-new-ways-for-teams-to-work-better-together/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2019-07-11-teams-over-13-million-daily-active-users." }, { "id": "microsoft-2019-07-11-teams-over-19-million-weekly-active-users", "family": "communication-and-email", "statement": "More than 19 million people used Microsoft Teams each week (weekly active users) in July 2019, the only weekly figure Microsoft has given for Teams (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 19000000, "unit": "weekly active users of Microsoft Teams", "display_value": "more than 19 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "People using Microsoft Teams in a week, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Teams reaches 13 million daily active users, introduces 4 new ways for teams to work better together (Microsoft 365 blog, Jared Spataro, 11 July 2019)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2019/07/11/microsoft-teams-reaches-13-million-daily-active-users-introduces-4-new-ways-for-teams-to-work-better-together/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-07-11", "accessed_at": "2026-10-14", "quote": "More than 13 million people now use Teams on a daily basis—and more than 19 million people use it weekly.", "locator": "Second paragraph ('At the center of Microsoft 365 is Microsoft Teams')", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-weekly-active-users", "history": [], "notes": "Raw: microsoft-blog-2019-07-11-teams-13-million-dau.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2019-07-11-teams-over-19-million-weekly-active-users", "citation_text": "More than 19 million people used Microsoft Teams each week (weekly active users) in July 2019, the only weekly figure Microsoft has given for Teams (Microsoft, 2019). Source: Microsoft, \"Microsoft Teams reaches 13 million daily active users, introduces 4 new ways for teams to work better together (Microsoft 365 blog, Jared Spataro, 11 July 2019)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2019/07/11/microsoft-teams-reaches-13-million-daily-active-users-introduces-4-new-ways-for-teams-to-work-better-together/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2019-07-11-teams-over-19-million-weekly-active-users." }, { "id": "microsoft-fy20-q2-earnings-2020-01-29-teams-over-20-million-daily-active-users", "family": "communication-and-email", "statement": "More than 20 million people used Microsoft Teams each day (daily active users) by November 2019, Microsoft said, repeating the figure on its January 2020 earnings call (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "daily active users of Microsoft Teams", "display_value": "more than 20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-11", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Second Quarter Earnings Conference Call (transcript, 29 January 2020)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q2", "source_type": "primary", "source_access": "open", "published_at": "2020-01-29", "accessed_at": "2026-10-14", "quote": "Microsoft Teams is the leading hub for teamwork, now with more than 20 million daily active users.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "No Microsoft post announcing the figure in November 2019 was found; Microsoft's Azure blog of 16 June 2020 dates it: 'from launch in 2017 to 13 million daily users in July 2019, to 20 million in November 2019' (https://azure.microsoft.com/en-us/blog/advancing-microsoft-teams-on-azure-operating-at-pandemic-scale/, raw microsoft-azure-blog-2020-06-16-teams-pandemic-scale.html). Raw: microsoft-earnings-transcript-fy20-q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q2-earnings-2020-01-29-teams-over-20-million-daily-active-users", "citation_text": "More than 20 million people used Microsoft Teams each day (daily active users) by November 2019, Microsoft said, repeating the figure on its January 2020 earnings call (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Second Quarter Earnings Conference Call (transcript, 29 January 2020)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q2-earnings-2020-01-29-teams-over-20-million-daily-active-users." }, { "id": "microsoft-2020-03-19-teams-over-44-million-daily-users", "family": "communication-and-email", "statement": "More than 44 million people used Microsoft Teams each day (daily users) in March 2020, up 12 million in one week as offices closed for the pandemic, Microsoft said (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 44000000, "unit": "daily active users of Microsoft Teams", "display_value": "more than 44 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive (Microsoft 365 blog, Jared Spataro, 19 March 2020)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/19/microsoft-teams-3-everything-you-need-connect-teammates-be-more-productive/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-03-19", "accessed_at": "2026-10-14", "quote": "We have seen an unprecedented spike in Teams usage, and now have more than 44 million daily users,* a figure that has grown by 12 million in just the last seven days.", "locator": "Second paragraph; definition in the footnote marked *", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "Footnote: 'We define daily active usage as the maximum daily users performing an intentional action in a 24-hour period across the desktop client, mobile client, and web client.' The same post gave 'over 900 million meeting and calling minutes' a day. URL redirects to microsoft.com/en-us/copilot/blog/2020/03/19/... Raw: microsoft-blog-2020-03-19-teams-at-3-44-million-daily-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-19-teams-over-44-million-daily-users", "citation_text": "More than 44 million people used Microsoft Teams each day (daily users) in March 2020, up 12 million in one week as offices closed for the pandemic, Microsoft said (Microsoft, 2020). Source: Microsoft, \"Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive (Microsoft 365 blog, Jared Spataro, 19 March 2020)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/19/microsoft-teams-3-everything-you-need-connect-teammates-be-more-productive/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-19-teams-over-44-million-daily-users." }, { "id": "microsoft-fy20-q3-earnings-2020-04-29-teams-over-75-million-daily-active-users", "family": "communication-and-email", "statement": "More than 75 million people used Microsoft Teams each day (daily active users) in April 2020, Microsoft said on its earnings call, up from 44 million six weeks earlier (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 75000000, "unit": "daily active users of Microsoft Teams", "display_value": "more than 75 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Third Quarter Earnings Conference Call (transcript, 29 April 2020)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q3", "source_type": "primary", "source_access": "open", "published_at": "2020-04-29", "accessed_at": "2026-10-14", "quote": "Teams now has more than 75 million daily active users, engaging in rich forms of communication and collaboration, and two-thirds of them shared, collaborated, or interacted with files on Teams.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "Raw: microsoft-earnings-transcript-fy20-q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-teams-over-75-million-daily-active-users", "citation_text": "More than 75 million people used Microsoft Teams each day (daily active users) in April 2020, Microsoft said on its earnings call, up from 44 million six weeks earlier (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Third Quarter Earnings Conference Call (transcript, 29 April 2020)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-teams-over-75-million-daily-active-users." }, { "id": "microsoft-fy20-q3-earnings-2020-04-29-teams-200-million-meeting-participants-single-day", "family": "communication-and-email", "statement": "More than 200 million meeting participants joined Microsoft Teams meetings in a single day in April 2020, generating more than 4.1 billion meeting minutes, Microsoft said; participants are counted per meeting, not as people (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "meeting participants in a single day on Microsoft Teams (peak day)", "display_value": "more than 200 million in one day", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Participants in Teams meetings on one day (a person in three meetings counts three times)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Third Quarter Earnings Conference Call (transcript, 29 April 2020)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q3", "source_type": "primary", "source_access": "open", "published_at": "2020-04-29", "accessed_at": "2026-10-14", "quote": "We saw more than 200 million meeting participants in a single day this month, generating more than 4.1 billion meeting minutes.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section, sentence before the 75 million figure", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same metric Zoom used ('daily meeting participants') when it corrected its 300 million claim in April 2020; neither counts unique people. Raw: microsoft-earnings-transcript-fy20-q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-teams-200-million-meeting-participants-single-day", "citation_text": "More than 200 million meeting participants joined Microsoft Teams meetings in a single day in April 2020, generating more than 4.1 billion meeting minutes, Microsoft said; participants are counted per meeting, not as people (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Third Quarter Earnings Conference Call (transcript, 29 April 2020)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY20Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-teams-200-million-meeting-participants-single-day." }, { "id": "microsoft-fy21-q1-earnings-2020-10-27-teams-over-115-million-daily-active-users", "family": "communication-and-email", "statement": "More than 115 million people used Microsoft Teams each day (daily active users) in October 2020, Microsoft said on its earnings call (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 115000000, "unit": "daily active users of Microsoft Teams", "display_value": "more than 115 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-10", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 First Quarter Earnings Conference Call (transcript, 27 October 2020)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q1", "source_type": "primary", "source_access": "open", "published_at": "2020-10-27", "accessed_at": "2026-10-14", "quote": "Teams now has more than 115 million daily active users.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "Microsoft's blog the next day ('Microsoft Teams reaches 115 million DAU', Jared Spataro, 28 October 2020, https://www.microsoft.com/en-us/copilot/blog/2020/10/28/microsoft-teams-reaches-115-million-dau-plus-a-new-daily-collaboration-minutes-metric-for-microsoft-365/, raw microsoft-blog-2020-10-28-teams-115-million-dau.html) defines the measure: 'the count of unique users performing an intentional action in a 24-hour period in any of the Teams clients' and says it does not count Skype or Skype for Business usage, and that DAU numbers are de-duplicated. The 2019 and March 2020 definitions used the 'maximum daily users' instead, so the series is not perfectly like for like. Raw: microsoft-earnings-transcript-fy21-q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q1-earnings-2020-10-27-teams-over-115-million-daily-active-users", "citation_text": "More than 115 million people used Microsoft Teams each day (daily active users) in October 2020, Microsoft said on its earnings call (Microsoft, 2020). Source: Microsoft, \"Microsoft FY21 First Quarter Earnings Conference Call (transcript, 27 October 2020)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q1-earnings-2020-10-27-teams-over-115-million-daily-active-users." }, { "id": "microsoft-fy21-q2-earnings-2021-01-26-teams-nearly-60-million-mobile-daily-active-users", "family": "communication-and-email", "statement": "Nearly 60 million people used Microsoft Teams each day on mobile devices alone (mobile daily active users) in January 2021, Microsoft said on its earnings call (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 60000000, "unit": "daily active users of Microsoft Teams on mobile", "display_value": "nearly 60 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01", "population": "Daily active users of the Teams mobile apps", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Second Quarter Earnings Conference Call (transcript, 26 January 2021)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q2", "source_type": "primary", "source_access": "open", "published_at": "2021-01-26", "accessed_at": "2026-10-14", "quote": "And Teams has nearly 60 million daily active users on mobile alone.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No all-device total was given on this call. Raw: microsoft-earnings-transcript-fy21-q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q2-earnings-2021-01-26-teams-nearly-60-million-mobile-daily-active-users", "citation_text": "Nearly 60 million people used Microsoft Teams each day on mobile devices alone (mobile daily active users) in January 2021, Microsoft said on its earnings call (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Second Quarter Earnings Conference Call (transcript, 26 January 2021)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q2-earnings-2021-01-26-teams-nearly-60-million-mobile-daily-active-users." }, { "id": "microsoft-fy21-q3-earnings-2021-04-27-teams-over-145-million-daily-active-users", "family": "communication-and-email", "statement": "More than 145 million people used Microsoft Teams each day (daily active users) in April 2021, almost double a year earlier and the last daily figure Microsoft gave (Microsoft, 2021).", "short_statement": "Daily Teams users grew from 13 million in July 2019 to more than **145 million** in April 2021.", "short_refs": [ "microsoft-2019-07-11-teams-over-13-million-daily-active-users" ], "value": 145000000, "unit": "daily active users of Microsoft Teams", "display_value": "over 145 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-04", "population": "Users performing an intentional action in Teams (desktop, mobile or web client) in a day, by Microsoft's definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Third Quarter Earnings Conference Call (transcript, 27 April 2021)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q3", "source_type": "primary", "source_access": "open", "published_at": "2021-04-27", "accessed_at": "2026-10-14", "quote": "Teams now has over 145 million daily active users, almost double the number a year ago.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-daily-active-users", "history": [], "notes": "From July 2021 Microsoft reported monthly active users instead, so the daily series ends here. Raw: microsoft-earnings-transcript-fy21-q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-teams-over-145-million-daily-active-users", "citation_text": "More than 145 million people used Microsoft Teams each day (daily active users) in April 2021, almost double a year earlier and the last daily figure Microsoft gave (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Third Quarter Earnings Conference Call (transcript, 27 April 2021)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-teams-over-145-million-daily-active-users." }, { "id": "microsoft-fy21-q4-earnings-2021-07-27-teams-nearly-250-million-monthly-active-users", "family": "communication-and-email", "statement": "Nearly 250 million people used Microsoft Teams each month (monthly active users) in the quarter to June 2021, Microsoft's first monthly figure for Teams (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 250000000, "unit": "monthly active users of Microsoft Teams", "display_value": "nearly 250 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-Q2", "population": "Monthly active users of Microsoft Teams (all Teams clients and plans), by Microsoft's count; Microsoft has not published its monthly-user definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Fourth Quarter Earnings Conference Call (transcript, 27 July 2021)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q4", "source_type": "primary", "source_access": "open", "published_at": "2021-07-27", "accessed_at": "2026-10-14", "quote": "We have nearly 250 million monthly active users as people use Teams each day to communicate, collaborate, and co-author content across work, life, and learning.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-monthly-active-users", "history": [], "notes": "Measure change: until April 2021 Microsoft reported daily active users (last: over 145 million); from July 2021 monthly active users. The two series must not be joined in one line. Microsoft's FY2021 annual report shareholder letter restated it as 'Nearly 250 million people use Teams every month' (https://www.microsoft.com/investor/reports/ar21/index.html, raw microsoft-annual-report-2021-shareholder-letter.txt). Raw: microsoft-earnings-transcript-fy21-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-teams-nearly-250-million-monthly-active-users", "citation_text": "Nearly 250 million people used Microsoft Teams each month (monthly active users) in the quarter to June 2021, Microsoft's first monthly figure for Teams (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Fourth Quarter Earnings Conference Call (transcript, 27 July 2021)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-teams-nearly-250-million-monthly-active-users." }, { "id": "microsoft-fy21-q4-earnings-2021-07-27-teams-phone-nearly-80-million-monthly-active-users", "family": "communication-and-email", "statement": "Nearly 80 million people used Teams Phone, Microsoft Teams' calling feature, each month (monthly active users) in the quarter to June 2021, Microsoft said (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 80000000, "unit": "monthly active users of Teams Phone (calling in Microsoft Teams)", "display_value": "nearly 80 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-Q2", "population": "Monthly active users of calling in Microsoft Teams (VoIP and phone-network calls), by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Fourth Quarter Earnings Conference Call (transcript, 27 July 2021)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q4", "source_type": "primary", "source_access": "open", "published_at": "2021-07-27", "accessed_at": "2026-10-14", "quote": "We have nearly 80 million monthly active Teams Phone users, with total calls surpassing 1 billion in a single month this quarter, and we’re just getting started.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A subset of Teams users. Later Microsoft reported Teams Phone by public phone network (PSTN) users instead: over 12 million (July 2022), more than 17 million (July 2023), over 20 million (April 2024). Raw: microsoft-earnings-transcript-fy21-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-teams-phone-nearly-80-million-monthly-active-users", "citation_text": "Nearly 80 million people used Teams Phone, Microsoft Teams' calling feature, each month (monthly active users) in the quarter to June 2021, Microsoft said (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Fourth Quarter Earnings Conference Call (transcript, 27 July 2021)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY21Q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-teams-phone-nearly-80-million-monthly-active-users." }, { "id": "microsoft-fy22-q2-earnings-2022-01-25-teams-over-270-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 270 million people used Microsoft Teams each month (monthly active users) in the quarter to December 2021, Microsoft said on its January 2022 earnings call (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 270000000, "unit": "monthly active users of Microsoft Teams", "display_value": "more than 270 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-Q4", "population": "Monthly active users of Microsoft Teams (all Teams clients and plans), by Microsoft's count; Microsoft has not published its monthly-user definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Second Quarter Earnings Conference Call (transcript, 25 January 2022)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY22Q2", "source_type": "primary", "source_access": "open", "published_at": "2022-01-25", "accessed_at": "2026-10-14", "quote": "At the center of this digital fabric is Teams, which surpassed 270 million monthly active users this quarter.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-monthly-active-users", "history": [], "notes": "No new count on the April and July 2022 calls ('Teams usage has never been higher', TranscriptFY22Q3). Microsoft's FY2022 annual report repeated 'surpassing 270 million monthly active users this year' (https://www.microsoft.com/investor/reports/ar22/index.html, raw microsoft-annual-report-2022-shareholder-letter.txt). Raw: microsoft-earnings-transcript-fy22-q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q2-earnings-2022-01-25-teams-over-270-million-monthly-active-users", "citation_text": "More than 270 million people used Microsoft Teams each month (monthly active users) in the quarter to December 2021, Microsoft said on its January 2022 earnings call (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Second Quarter Earnings Conference Call (transcript, 25 January 2022)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY22Q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q2-earnings-2022-01-25-teams-over-270-million-monthly-active-users." }, { "id": "microsoft-fy23-q2-earnings-2023-01-24-teams-over-280-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 280 million people used Microsoft Teams each month (monthly active users) in the quarter to December 2022, Microsoft said on its January 2023 earnings call (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 280000000, "unit": "monthly active users of Microsoft Teams", "display_value": "more than 280 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-Q4", "population": "Monthly active users of Microsoft Teams (all Teams clients and plans), by Microsoft's count; Microsoft has not published its monthly-user definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2023 Second Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q2", "source_type": "primary", "source_access": "open", "published_at": "2023-01-24", "accessed_at": "2026-10-14", "quote": "Teams surpassed 280 million monthly active users this quarter, showing durable momentum since the pandemic.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section (transcript on the event page)", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-monthly-active-users", "history": [], "notes": "Raw: microsoft-earnings-page-fy2023q2.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q2-earnings-2023-01-24-teams-over-280-million-monthly-active-users", "citation_text": "More than 280 million people used Microsoft Teams each month (monthly active users) in the quarter to December 2022, Microsoft said on its January 2023 earnings call (Microsoft, 2023). Source: Microsoft, \"Microsoft Fiscal Year 2023 Second Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q2-earnings-2023-01-24-teams-over-280-million-monthly-active-users." }, { "id": "microsoft-fy23-q3-earnings-2023-04-25-teams-over-300-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 300 million people used Microsoft Teams each month (monthly active users) in the quarter to March 2023, Microsoft said on its April 2023 earnings call (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "monthly active users of Microsoft Teams", "display_value": "more than 300 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q1", "population": "Monthly active users of Microsoft Teams (all Teams clients and plans), by Microsoft's count; Microsoft has not published its monthly-user definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2023 Third Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q3", "source_type": "primary", "source_access": "open", "published_at": "2023-04-25", "accessed_at": "2026-10-14", "quote": "Teams usage is at an all-time high and surpassed 300 million monthly active users this quarter.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section (transcript on the event page)", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-monthly-active-users", "history": [], "notes": "Microsoft's FY2023 annual report repeated 'Teams usage surpassed 300 million monthly active users this year' (https://www.microsoft.com/investor/reports/ar23/index.html, raw microsoft-annual-report-2023-shareholder-letter.txt). Raw: microsoft-earnings-page-fy2023q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-teams-over-300-million-monthly-active-users", "citation_text": "More than 300 million people used Microsoft Teams each month (monthly active users) in the quarter to March 2023, Microsoft said on its April 2023 earnings call (Microsoft, 2023). Source: Microsoft, \"Microsoft Fiscal Year 2023 Third Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-teams-over-300-million-monthly-active-users." }, { "id": "microsoft-fy24-q1-earnings-2023-10-24-teams-over-320-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 320 million people used Microsoft Teams each month (monthly active users) in the quarter to September 2023, the last Teams user count Microsoft has published (Microsoft, 2023).", "short_statement": "Microsoft Teams had more than **320 million** monthly users in 2023, the last count published (Microsoft, 2023).", "short_refs": null, "value": 320000000, "unit": "monthly active users of Microsoft Teams", "display_value": "more than 320 million", "display_label": "Microsoft earnings call, October 2023", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q3", "population": "Monthly active users of Microsoft Teams (all Teams clients and plans), by Microsoft's count; Microsoft has not published its monthly-user definition", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2024 First Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q1", "source_type": "primary", "source_access": "open", "published_at": "2023-10-24", "accessed_at": "2026-10-14", "quote": "When it comes to Teams, usage continues to grow, with more than 320 million monthly active users making Teams the place to work across chat, collaboration, meetings, and calling.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section (transcript on the event page)", "derived": false, "formula": null, "headline": true, "series": "microsoft-teams-monthly-active-users", "history": [], "notes": "Latest Teams figure as of 14 October 2026: no count was given on the eleven calls from January 2024 to July 2026 or in the FY2024 and FY2025 annual reports (see microsoft-earnings-no-teams-user-count-after-october-2023). The '320 million' is three years old; roundups often present it as current or drop 'monthly active'. Raw: microsoft-earnings-page-fy2024q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-teams-over-320-million-monthly-active-users", "citation_text": "More than 320 million people used Microsoft Teams each month (monthly active users) in the quarter to September 2023, the last Teams user count Microsoft has published (Microsoft, 2023). Source: Microsoft, \"Microsoft Fiscal Year 2024 First Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-teams-over-320-million-monthly-active-users." }, { "id": "microsoft-earnings-no-teams-user-count-after-october-2023", "family": "communication-and-email", "statement": "No Microsoft Teams user count has been published since October 2023: Microsoft's eleven earnings calls from January 2024 to July 2026 describe Teams as used by 'hundreds of millions of people' without a figure (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "Teams user figures published after 24 October 2023 (none)", "display_value": "no figure since October 2023", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-01 to 2026-07", "population": "Microsoft's quarterly earnings calls FY24 Q2 to FY26 Q4 and its FY2024 and FY2025 annual reports", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2024 Fourth Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q4", "source_type": "primary", "source_access": "open", "published_at": "2024-07-30", "accessed_at": "2026-10-14", "quote": "Microsoft Teams has become essential to how hundreds of millions of people meet, call, chat, collaborate, and do business.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section; checked against every event page from fy-2024/earnings-fy-2024-q2 to fy-2026/earnings-fy-2026-q4", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A discontinued disclosure. Wording on later calls: January 2024 'we again saw record usage'; October 2024 'Microsoft Teams usage remains at all-time highs' and 'Nearly 75% of our Teams Enterprise customers now buy Premium, Phone, or Rooms'; January 2025 and April 2026 'hundreds of millions of Teams meetings' added each day; FY2024 annual report 'Microsoft Teams remains essential to how hundreds of millions of people meet, call, chat, collaborate, and do business'; FY2025 annual report: no Teams figure. Raw: microsoft-earnings-page-fy2024q2.txt to -fy2026q4.txt, microsoft-annual-report-2024-shareholder-letter.txt, -2025-.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-earnings-no-teams-user-count-after-october-2023", "citation_text": "No Microsoft Teams user count has been published since October 2023: Microsoft's eleven earnings calls from January 2024 to July 2026 describe Teams as used by 'hundreds of millions of people' without a figure (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2024 Fourth Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-earnings-no-teams-user-count-after-october-2023." }, { "id": "microsoft-fy24-q4-earnings-2024-07-30-teams-premium-over-3-million-seats", "family": "communication-and-email", "statement": "More than 3 million paid seats of Teams Premium, Microsoft Teams' paid add-on, were in use by July 2024, up nearly 400% in a year, Microsoft said (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 3000000, "unit": "paid Teams Premium seats", "display_value": "more than 3 million seats", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-Q2", "population": "Paid seats of the Teams Premium add-on (business customers)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2024 Fourth Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q4", "source_type": "primary", "source_access": "open", "published_at": "2024-07-30", "accessed_at": "2026-10-14", "quote": "Teams Premium has surpassed 3 million seats, up nearly 400% year-over-year, as organizations like dentsu, Eli Lilly, and Ford chose it for advanced features like end-to-end encryption and real-time translation.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-premium-seats", "history": [], "notes": "Earlier point: 'Teams Premium has already surpassed 600,000 seats' five months after launch (25 July 2023 call, record microsoft-fy23-q4-earnings-2023-07-25-teams-premium-over-600000-seats). Seats, not people. Raw: microsoft-earnings-page-fy2024q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q4-earnings-2024-07-30-teams-premium-over-3-million-seats", "citation_text": "More than 3 million paid seats of Teams Premium, Microsoft Teams' paid add-on, were in use by July 2024, up nearly 400% in a year, Microsoft said (Microsoft, 2024). Source: Microsoft, \"Microsoft Fiscal Year 2024 Fourth Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q4-earnings-2024-07-30-teams-premium-over-3-million-seats." }, { "id": "microsoft-fy23-q4-earnings-2023-07-25-teams-premium-over-600000-seats", "family": "communication-and-email", "statement": "More than **600,000** paid seats of Teams Premium were in use in July 2023, five months after the add-on launched, Microsoft said (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 600000, "unit": "paid Teams Premium seats", "display_value": "more than 600,000 seats", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q2", "population": "Paid seats of the Teams Premium add-on (business customers)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2023 Fourth Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q4", "source_type": "primary", "source_access": "open", "published_at": "2023-07-25", "accessed_at": "2026-10-14", "quote": "Five months in, Teams Premium has already surpassed 600,000 seats, as companies like BNY Mellon, Clifford Chance, PepsiCo, and Starbucks, chose the add-on for advanced features like end-to-end encryption and real-time translation.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-premium-seats", "history": [], "notes": "The same call: 'Teams Phone is the market leader in cloud calling, with more than 17 million PSTN users, up 45% year-over-year.' Raw: microsoft-earnings-page-fy2023q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-teams-premium-over-600000-seats", "citation_text": "More than **600,000** paid seats of Teams Premium were in use in July 2023, five months after the add-on launched, Microsoft said (Microsoft, 2023). Source: Microsoft, \"Microsoft Fiscal Year 2023 Fourth Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-teams-premium-over-600000-seats." }, { "id": "microsoft-fy24-q3-earnings-2024-04-25-teams-phone-over-20-million-pstn-users", "family": "communication-and-email", "statement": "More than 20 million people made phone-network calls with Teams Phone (PSTN users) in April 2024, up nearly 30% in a year, Microsoft said (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "Teams Phone users with public switched telephone network (PSTN) calling", "display_value": "over 20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-Q1", "population": "Teams Phone users connected to the public phone network, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Earnings FY 2024 q3 (Microsoft Fiscal Year 2024 Third Quarter Earnings Conference Call)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q3", "source_type": "primary", "source_access": "open", "published_at": "2024-04-25", "accessed_at": "2026-10-14", "quote": "And Teams Phone continues to be the market leader in cloud calling, now with over 20 million PSTN users, up nearly 30% year-over-year.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-phone-pstn-users", "history": [], "notes": "Series: over 12 million (26 July 2022 call, TranscriptFY22Q4), more than 17 million (25 July 2023), over 20 million (25 April 2024); the same call: 'We surpassed one million Teams Rooms for the first time'. Raw: microsoft-earnings-page-fy2024q3.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-teams-phone-over-20-million-pstn-users", "citation_text": "More than 20 million people made phone-network calls with Teams Phone (PSTN users) in April 2024, up nearly 30% in a year, Microsoft said (Microsoft, 2024). Source: Microsoft, \"Earnings FY 2024 q3 (Microsoft Fiscal Year 2024 Third Quarter Earnings Conference Call)\" (https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-teams-phone-over-20-million-pstn-users." }, { "id": "microsoft-fy22-q4-earnings-2022-07-26-teams-phone-over-12-million-pstn-users", "family": "communication-and-email", "statement": "More than 12 million people made phone-network calls with Teams Phone (PSTN users) in July 2022, nearly double a year earlier, Microsoft said (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 12000000, "unit": "Teams Phone users with public switched telephone network (PSTN) calling", "display_value": "over 12 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-Q2", "population": "Teams Phone users connected to the public phone network, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Fourth Quarter Earnings Conference Call (transcript, 26 July 2022)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY22Q4", "source_type": "primary", "source_access": "open", "published_at": "2022-07-26", "accessed_at": "2026-10-14", "quote": "We now have over 12 million PSTN users, nearly double the number a year ago.", "locator": "Satya Nadella prepared remarks, Microsoft 365 and Teams section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-phone-pstn-users", "history": [], "notes": "Raw: microsoft-earnings-transcript-fy22-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q4-earnings-2022-07-26-teams-phone-over-12-million-pstn-users", "citation_text": "More than 12 million people made phone-network calls with Teams Phone (PSTN users) in July 2022, nearly double a year earlier, Microsoft said (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Fourth Quarter Earnings Conference Call (transcript, 26 July 2022)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY22Q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q4-earnings-2022-07-26-teams-phone-over-12-million-pstn-users." }, { "id": "microsoft-fy23-q4-earnings-2023-07-25-teams-phone-over-17-million-pstn-users", "family": "communication-and-email", "statement": "More than 17 million people made phone-network calls with Teams Phone (PSTN users) in July 2023, up 45% in a year, Microsoft said (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 17000000, "unit": "Teams Phone users with public switched telephone network (PSTN) calling", "display_value": "more than 17 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q2", "population": "Teams Phone users connected to the public phone network, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2023 Fourth Quarter Earnings Conference Call", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q4", "source_type": "primary", "source_access": "open", "published_at": "2023-07-25", "accessed_at": "2026-10-14", "quote": "Teams Phone is the market leader in cloud calling, with more than 17 million PSTN users, up 45% year-over-year.", "locator": "Satya Nadella prepared remarks, Microsoft 365 section", "derived": false, "formula": null, "headline": false, "series": "microsoft-teams-phone-pstn-users", "history": [], "notes": "Raw: microsoft-earnings-page-fy2023q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-teams-phone-over-17-million-pstn-users", "citation_text": "More than 17 million people made phone-network calls with Teams Phone (PSTN users) in July 2023, up 45% in a year, Microsoft said (Microsoft, 2023). Source: Microsoft, \"Microsoft Fiscal Year 2023 Fourth Quarter Earnings Conference Call\" (https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-teams-phone-over-17-million-pstn-users." }, { "id": "zoom-2020-04-01-yuan-blog-10-million-daily-meeting-participants-december-2019", "family": "communication-and-email", "statement": "About 10 million daily meeting participants (free and paid) was Zoom's peak at the end of December 2019, before the pandemic, Zoom founder Eric Yuan wrote; participants are counted per meeting, not as unique people (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "daily meeting participants on Zoom (peak day, December 2019)", "display_value": "about 10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-12", "population": "Daily meeting participants on Zoom, free and paid: each person is counted once per meeting joined, so one person in five meetings counts five times (not unique users)", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "A Message to Our Users (Zoom blog, Eric S. Yuan, published 1 April 2020)", "source_url": "https://www.zoom.com/en/blog/a-message-to-our-users/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-01", "accessed_at": "2026-10-14", "quote": "To put this growth in context, as of the end of December last year, the maximum number of daily meeting participants, both free and paid, conducted on Zoom was approximately 10 million.", "locator": "Opening section of the post, paragraph beginning 'To put this growth in context' (old URL blog.zoom.us/a-message-to-our-users/ redirects here)", "derived": false, "formula": null, "headline": false, "series": "zoom-daily-meeting-participants", "history": [], "notes": "Zoom's prospectus of January 2021 repeats 'approximately 10 million as of December 31, 2019'. Raw: zoom-blog-2020-04-01-a-message-to-our-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-01-yuan-blog-10-million-daily-meeting-participants-december-2019", "citation_text": "About 10 million daily meeting participants (free and paid) was Zoom's peak at the end of December 2019, before the pandemic, Zoom founder Eric Yuan wrote; participants are counted per meeting, not as unique people (Zoom, 2020). Source: Zoom Video Communications, \"A Message to Our Users (Zoom blog, Eric S. Yuan, published 1 April 2020)\" (https://www.zoom.com/en/blog/a-message-to-our-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-01-yuan-blog-10-million-daily-meeting-participants-december-2019." }, { "id": "zoom-2020-04-01-yuan-blog-over-200-million-daily-meeting-participants-march-2020", "family": "communication-and-email", "statement": "More than 200 million daily meeting participants (free and paid) were reached on Zoom in March 2020, up from about 10 million in December 2019, Eric Yuan wrote (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "daily meeting participants on Zoom (peak day, March 2020)", "display_value": "more than 200 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "Daily meeting participants on Zoom, free and paid: each person is counted once per meeting joined, so one person in five meetings counts five times (not unique users)", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "A Message to Our Users (Zoom blog, Eric S. Yuan, published 1 April 2020)", "source_url": "https://www.zoom.com/en/blog/a-message-to-our-users/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-01", "accessed_at": "2026-10-14", "quote": "In March this year, we reached more than 200 million daily meeting participants, both free and paid.", "locator": "Opening section of the post, sentence after the December 2019 figure", "derived": false, "formula": null, "headline": false, "series": "zoom-daily-meeting-participants", "history": [], "notes": "Raw: zoom-blog-2020-04-01-a-message-to-our-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-01-yuan-blog-over-200-million-daily-meeting-participants-march-2020", "citation_text": "More than 200 million daily meeting participants (free and paid) were reached on Zoom in March 2020, up from about 10 million in December 2019, Eric Yuan wrote (Zoom, 2020). Source: Zoom Video Communications, \"A Message to Our Users (Zoom blog, Eric S. Yuan, published 1 April 2020)\" (https://www.zoom.com/en/blog/a-message-to-our-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-01-yuan-blog-over-200-million-daily-meeting-participants-march-2020." }, { "id": "zoom-2021-01-13-prospectus-over-300-million-daily-meeting-participants-april-2020", "family": "communication-and-email", "statement": "More than 300 million daily meeting participants used Zoom in April 2020, up from about 10 million in December 2019, Zoom stated in a January 2021 SEC filing; it is a count of meeting joins, not of people, and Zoom has published no daily or monthly user figure (Zoom, 2021).", "short_statement": "Zoom's peak of more than **300 million** in April 2020 counted daily meeting participants, not people.", "short_refs": null, "value": 300000000, "unit": "daily meeting participants on Zoom (peak, April 2020)", "display_value": "more than 300 million", "display_label": "Zoom SEC prospectus, January 2021", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Daily meeting participants on Zoom, free and paid: each person is counted once per meeting joined, so one person in five meetings counts five times (not unique users)", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. prospectus supplement (Form 424B5), filed 13 January 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000119312521008153/d919929d424b5.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-01-13", "accessed_at": "2026-10-14", "quote": "In April 2020, our platform surpassed more than 300 million daily meeting participants, up from approximately 10 million as of December 31, 2019", "locator": "Prospectus supplement summary, 'Overview' (company description paragraph)", "derived": false, "formula": null, "headline": false, "series": "zoom-daily-meeting-participants", "history": [], "notes": "The highest and last participant figure Zoom has given. First announced on 22 April 2020 as 'more than 300 million daily users' and corrected to participants (see zoom-2020-04-22-blog-original-wording-restates-300-million-participants-as-daily-users and zoom-2020-04-29-blog-edit-note-participants-not-users). Zoom's About page (fetched 14 October 2026) still frames 2020 as '30x growth in daily meeting participants between December 2019 and April 2020' (raw zoom-about-page-2026-10-14.html). Zoom has never disclosed daily or monthly active users. Raw: zoom-sec-424b5-2021.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2021-01-13-prospectus-over-300-million-daily-meeting-participants-april-2020", "citation_text": "More than 300 million daily meeting participants used Zoom in April 2020, up from about 10 million in December 2019, Zoom stated in a January 2021 SEC filing; it is a count of meeting joins, not of people, and Zoom has published no daily or monthly user figure (Zoom, 2021). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. prospectus supplement (Form 424B5), filed 13 January 2021\" (https://www.sec.gov/Archives/edgar/data/1585521/000119312521008153/d919929d424b5.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2021-01-13-prospectus-over-300-million-daily-meeting-participants-april-2020." }, { "id": "zoom-2020-04-22-blog-original-wording-restates-300-million-participants-as-daily-users", "family": "communication-and-email", "statement": "Zoom's own 22 April 2020 blog post first described its 300 million daily meeting participants as 'more than 300 million daily users' and '300 million people', the wording behind the 'Zoom has 300 million daily users' figure still in circulation (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "'daily users' as originally (wrongly) worded by Zoom; the measure is daily meeting participants", "display_value": "300 million 'daily users' (wrong measure)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Zoom's blog post as first published, captured by the Wayback Machine on 23 April 2020", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "90-Day Security Plan Progress Report: April 22 ('Zoom Surpasses 300M Daily Users, Announces Zoom 5.0 with AES 256-Bit GCM Encryption'), Zoom blog, 22 April 2020, Wayback capture 23 April 2020 09:17 UTC", "source_url": "https://web.archive.org/web/20200423091751/https://blog.zoom.us/wordpress/2020/04/22/90-day-security-plan-progress-report-april-22/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-22", "accessed_at": "2026-10-14", "quote": "We’ve been adding capacity in our data centers and working with our public cloud partners to scale as needed to ensure reliability, even with more than 300 million daily users.", "locator": "Wayback snapshot 20200423091751; headline 'Zoom Surpasses 300M Daily Users'; Q&A answer on capacity; closing line 'more than 300 million people around the world are using Zoom'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement story (page brief: number we will not publish). The same post's first paragraph already said 'surpassing 300 million daily Zoom meeting participants', so the post was internally inconsistent. Still uncorrected at the 23 April 2020 12:06 UTC capture; corrected by the 24 April 2020 13:29 UTC capture (headline 'Zoom Surpasses 300M Daily Meeting Participants', closing line changed to 'millions of people'). Raw: zoom-blog-2020-04-22-90-day-report-wayback-20200423091751-original-300m-daily-users.html, zoom-blog-2020-04-22-90-day-report-wayback-20200424132934-corrected-participants.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-22-blog-original-wording-restates-300-million-participants-as-daily-users", "citation_text": "Zoom's own 22 April 2020 blog post first described its 300 million daily meeting participants as 'more than 300 million daily users' and '300 million people', the wording behind the 'Zoom has 300 million daily users' figure still in circulation (Zoom, 2020). Source: Zoom Video Communications, \"90-Day Security Plan Progress Report: April 22 ('Zoom Surpasses 300M Daily Users, Announces Zoom 5.0 with AES 256-Bit GCM Encryption'), Zoom blog, 22 April 2020, Wayback capture 23 April 2020 09:17 UTC\" (https://web.archive.org/web/20200423091751/https://blog.zoom.us/wordpress/2020/04/22/90-day-security-plan-progress-report-april-22/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-22-blog-original-wording-restates-300-million-participants-as-daily-users." }, { "id": "zoom-2020-04-29-blog-edit-note-participants-not-users", "family": "communication-and-email", "statement": "Zoom added an editor's note on 29 April 2020 admitting that its 22 April 2020 post 'originally referred to meeting participants as users and people', calling it an oversight corrected on 23 April (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": null, "unit": "correction note (date)", "display_value": "29 April 2020", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04-29", "population": "Zoom's 22 April 2020 blog post, Wayback capture of 1 May 2020", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "90-Day Security Plan Progress Report: April 22 (Zoom blog), Wayback capture 1 May 2020 00:07 UTC", "source_url": "https://web.archive.org/web/20200501000740/https://blog.zoom.us/wordpress/2020/04/22/90-day-security-plan-progress-report-april-22/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-29", "accessed_at": "2026-10-14", "quote": "Edit 4/29/20: This blog originally referred to meeting participants as “users” and “people.” This was an oversight on our part.", "locator": "Wayback snapshot 20200501000740, editor's note at the foot of the post (second note dated 4/30/20: 'The oversight was corrected on 4/23.')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Zoom's statement to The Verge the same week: 'In a blog post on April 22, we unintentionally referred to these participants as users and people' (see theverge-2020-04-30-zoom-admits-300-million-are-meeting-participants-not-users). Raw: zoom-blog-2020-04-22-90-day-report-wayback-20200501000740-edit-note.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-29-blog-edit-note-participants-not-users", "citation_text": "Zoom added an editor's note on 29 April 2020 admitting that its 22 April 2020 post 'originally referred to meeting participants as users and people', calling it an oversight corrected on 23 April (Zoom, 2020). Source: Zoom Video Communications, \"90-Day Security Plan Progress Report: April 22 (Zoom blog), Wayback capture 1 May 2020 00:07 UTC\" (https://web.archive.org/web/20200501000740/https://blog.zoom.us/wordpress/2020/04/22/90-day-security-plan-progress-report-april-22/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2020-04-29-blog-edit-note-participants-not-users." }, { "id": "theverge-2020-04-30-zoom-admits-300-million-are-meeting-participants-not-users", "family": "communication-and-email", "statement": "Zoom admitted it did not have 300 million daily active users after The Verge found it had quietly edited its 22 April 2020 post; a meeting participant is counted once per meeting, a daily active user once per day (The Verge, 2020).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "daily meeting participants (not daily active users)", "display_value": "300 million participants, not users", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Zoom's April 2020 usage claim as reported by The Verge", "sample_n": null, "publisher": "The Verge", "source_title": "Zoom admits it doesn't have 300 million users, corrects misleading claims (The Verge, Tom Warren, 30 April 2020)", "source_url": "https://www.theverge.com/2020/4/30/21242421/zoom-300-million-users-incorrect-meeting-participants-statement", "source_type": "secondary", "source_access": "open", "published_at": "2020-04-30", "accessed_at": "2026-10-14", "quote": "Zoom has admitted it doesn’t have 300 million daily active users. The admission came after The Verge noticed the company had quietly edited a blog post making the claim earlier this month.", "locator": "First paragraph; Zoom's statement quoted further down", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The Verge: the post 'was edited on April 24th, a day after the numbers made headlines worldwide'; Zoom 'declined to provide' a daily active user count. Raw: theverge-2020-04-30-zoom-admits-it-doesnt-have-300-million-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#theverge-2020-04-30-zoom-admits-300-million-are-meeting-participants-not-users", "citation_text": "Zoom admitted it did not have 300 million daily active users after The Verge found it had quietly edited its 22 April 2020 post; a meeting participant is counted once per meeting, a daily active user once per day (The Verge, 2020). Source: The Verge, \"Zoom admits it doesn't have 300 million users, corrects misleading claims (The Verge, Tom Warren, 30 April 2020)\" (https://www.theverge.com/2020/4/30/21242421/zoom-300-million-users-incorrect-meeting-participants-statement). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#theverge-2020-04-30-zoom-admits-300-million-are-meeting-participants-not-users." }, { "id": "windowscentral-2020-04-23-restates-zoom-300-million-meeting-participants-as-daily-users", "family": "communication-and-email", "statement": "Windows Central reported on 23 April 2020 that 'Zoom now has more than 300 million daily users', repeating Zoom's uncorrected wording, and the article still carries that headline in October 2026 (Windows Central, 2020).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "'daily users' as reported (the measure is daily meeting participants)", "display_value": "300 million 'daily users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Zoom's April 2020 claim as first reported by the trade press", "sample_n": null, "publisher": "Windows Central", "source_title": "Zoom now has more than 300 million daily users (Windows Central, Stephen Warwick, published 23 April 2020)", "source_url": "https://www.windowscentral.com/zoom-now-has-more-300-million-daily-users", "source_type": "secondary", "source_access": "open", "published_at": "2020-04-23", "accessed_at": "2026-10-14", "quote": "Zoom CEO Eric S. Yuan has announced the platform now has more than 300 million daily users.", "locator": "Article body, first paragraph after 'What you need to know'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: measure changed from daily meeting participants to daily users (Zoom's own first wording). Also says Zoom 'had more than 200 million users' three weeks earlier (Zoom said participants). No correction note on the page as fetched on 14 October 2026. Raw: windowscentral-2020-04-23-zoom-now-has-more-than-300-million-daily-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2020-04-23-restates-zoom-300-million-meeting-participants-as-daily-users", "citation_text": "Windows Central reported on 23 April 2020 that 'Zoom now has more than 300 million daily users', repeating Zoom's uncorrected wording, and the article still carries that headline in October 2026 (Windows Central, 2020). Source: Windows Central, \"Zoom now has more than 300 million daily users (Windows Central, Stephen Warwick, published 23 April 2020)\" (https://www.windowscentral.com/zoom-now-has-more-300-million-daily-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#windowscentral-2020-04-23-restates-zoom-300-million-meeting-participants-as-daily-users." }, { "id": "demandsage-2026-07-03-restates-zoom-300-million-participants-as-daily-active-users", "family": "communication-and-email", "statement": "DemandSage's Zoom statistics page, updated in July 2026, still states that 'Zoom has 300 million daily active users', a 2020 meeting-participant count relabelled as users and presented as current (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "'daily active users' as restated (the measure is daily meeting participants, April 2020)", "display_value": "300 million 'daily active users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Roundup restatement of Zoom's April 2020 figure", "sample_n": null, "publisher": "DemandSage", "source_title": "Zoom Statistics (2026) - Active Users & Market Share (DemandSage, Naveen Kumar, 3 July 2026)", "source_url": "https://www.demandsage.com/zoom-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-03", "accessed_at": "2026-10-14", "quote": "Zoom has surpassed 300 million daily active users, indicating that many individuals join Zoom meetings every day. This figure encompasses both free and paid users.", "locator": "Section 'How Many Zoom Users Are There?'; table of 'Daily Active Users' cites Business Insider", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: measure changed (participants to daily active users), stale (April 2020 shown as current, with a 'January 2024 300 million+' row) and attributed to Business Insider rather than Zoom. The same page gives '3.3 trillion' annual meeting minutes and '504,900 business customers' as current, although Zoom stopped quoting minutes after 2021 and stopped counting customers with more than 10 employees after January 2022 (509,800). A roundup: cited here only to show the number in circulation. Raw: demandsage-zoom-statistics-2026-07-03.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-07-03-restates-zoom-300-million-participants-as-daily-active-users", "citation_text": "DemandSage's Zoom statistics page, updated in July 2026, still states that 'Zoom has 300 million daily active users', a 2020 meeting-participant count relabelled as users and presented as current (DemandSage, 2026). Source: DemandSage, \"Zoom Statistics (2026) - Active Users & Market Share (DemandSage, Naveen Kumar, 3 July 2026)\" (https://www.demandsage.com/zoom-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-07-03-restates-zoom-300-million-participants-as-daily-active-users." }, { "id": "zoom-2021-01-13-prospectus-annualized-meeting-minutes-over-3-5-trillion-october-2020", "family": "communication-and-email", "statement": "More than 3.5 trillion annualised meeting minutes was Zoom's run rate in October 2020 (the month's minutes times 12), up from 5 billion minutes a month in February 2019, Zoom stated in an SEC filing (Zoom, 2021).", "short_statement": null, "short_refs": null, "value": 3500000000000, "unit": "annualised meeting minutes on Zoom (October 2020 exit month x 12)", "display_value": "more than 3.5 trillion minutes a year", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-10", "population": "Meeting minutes on Zoom, free and paid, annualised from the quarter's exit month", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. prospectus supplement (Form 424B5), filed 13 January 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000119312521008153/d919929d424b5.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-01-13", "accessed_at": "2026-10-14", "quote": "as of October 31, 2020, our annualized meeting minutes run rate was more than 3.5 trillion. Annualized meeting minute run-rate is calculated by multiplying the quarter ending month’s exit meeting minutes by 12.", "locator": "Prospectus supplement summary, 'Overview', sentence after the 300 million participants figure", "derived": false, "formula": null, "headline": false, "series": "zoom-meeting-minutes-annualised", "history": [], "notes": "Roundups such as DemandSage give '3.3 trillion' annual meeting minutes as current; that figure was not found in Zoom's SEC filings. Zoom stopped quoting meeting minutes after 2021 (none in the 10-Ks for fiscal 2022-2026). Raw: zoom-sec-424b5-2021.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2021-01-13-prospectus-annualized-meeting-minutes-over-3-5-trillion-october-2020", "citation_text": "More than 3.5 trillion annualised meeting minutes was Zoom's run rate in October 2020 (the month's minutes times 12), up from 5 billion minutes a month in February 2019, Zoom stated in an SEC filing (Zoom, 2021). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. prospectus supplement (Form 424B5), filed 13 January 2021\" (https://www.sec.gov/Archives/edgar/data/1585521/000119312521008153/d919929d424b5.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2021-01-13-prospectus-annualized-meeting-minutes-over-3-5-trillion-october-2020." }, { "id": "zoom-s1-2019-03-22-over-5-billion-monthly-meeting-minutes-february-2019", "family": "communication-and-email", "statement": "More than 5 billion meeting minutes a month were held on Zoom in February 2019 (about 60 billion a year), the milestone in its IPO filing a year before the pandemic (Zoom, 2019).", "short_statement": null, "short_refs": null, "value": 60000000000, "unit": "annualised meeting minutes on Zoom (5 billion a month x 12)", "display_value": "5 billion minutes a month", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-02", "population": "Meeting minutes on Zoom, free and paid", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form S-1 registration statement, filed 22 March 2019", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000119312519083351/d642624ds1.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-03-22", "accessed_at": "2026-10-14", "quote": "January 2019 Zoom Phone GA February 2019 Exceeded 5 billion monthly meeting minutes", "locator": "Milestones timeline graphic text (inside back cover); also 'Business' section list: '2019: Exceeded 5 billion monthly meeting minutes'", "derived": true, "formula": "5 billion monthly meeting minutes (S-1) x 12 = 60 billion annualised, for comparison with the October 2020 annualised run rate of 3.5 trillion", "headline": false, "series": "zoom-meeting-minutes-annualised", "history": [], "notes": "The S-1 timeline also gives 'June 2016 Exceeded 500 million monthly meeting minutes'. Raw: zoom-sec-s1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-s1-2019-03-22-over-5-billion-monthly-meeting-minutes-february-2019", "citation_text": "More than 5 billion meeting minutes a month were held on Zoom in February 2019 (about 60 billion a year), the milestone in its IPO filing a year before the pandemic (Zoom, 2019). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form S-1 registration statement, filed 22 March 2019\" (https://www.sec.gov/Archives/edgar/data/1585521/000119312519083351/d642624ds1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-s1-2019-03-22-over-5-billion-monthly-meeting-minutes-february-2019." }, { "id": "zoom-10k-fy2020-customers-with-more-than-10-employees-25800-january-2018", "family": "communication-and-email", "statement": "About 25,800 Zoom customers had more than 10 employees at the end of January 2018, by Zoom's count in its annual report (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 25800, "unit": "Zoom customers with more than 10 employees", "display_value": "25,800", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-01-31", "population": "Zoom customers (a paid host or an organisation) with more than 10 employees, by Zoom's count, rounded down to the nearest hundred", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-03-20", "accessed_at": "2026-10-14", "quote": "As of January 31, 2020, 2019, and 2018, we had approximately 81,900, 50,800, and 25,800 customers with more than 10 employees, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Customers with More Than 10 Employees'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-more-than-10-employees", "history": [], "notes": "Raw: zoom-sec-10k-fy20.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-25800-january-2018", "citation_text": "About 25,800 Zoom customers had more than 10 employees at the end of January 2018, by Zoom's count in its annual report (Zoom, 2020). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-25800-january-2018." }, { "id": "zoom-10k-fy2020-customers-with-more-than-10-employees-50800-january-2019", "family": "communication-and-email", "statement": "About 50,800 Zoom customers had more than 10 employees at the end of January 2019, by Zoom's count (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 50800, "unit": "Zoom customers with more than 10 employees", "display_value": "50,800", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01-31", "population": "Zoom customers (a paid host or an organisation) with more than 10 employees, by Zoom's count, rounded down to the nearest hundred", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-03-20", "accessed_at": "2026-10-14", "quote": "As of January 31, 2020, 2019, and 2018, we had approximately 81,900, 50,800, and 25,800 customers with more than 10 employees, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Customers with More Than 10 Employees'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-more-than-10-employees", "history": [], "notes": "Raw: zoom-sec-10k-fy20.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-50800-january-2019", "citation_text": "About 50,800 Zoom customers had more than 10 employees at the end of January 2019, by Zoom's count (Zoom, 2020). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-50800-january-2019." }, { "id": "zoom-10k-fy2020-customers-with-more-than-10-employees-81900-january-2020", "family": "communication-and-email", "statement": "About 81,900 Zoom customers had more than 10 employees at the end of January 2020, just before the pandemic, by Zoom's count (Zoom, 2020).", "short_statement": null, "short_refs": null, "value": 81900, "unit": "Zoom customers with more than 10 employees", "display_value": "81,900", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-01-31", "population": "Zoom customers (a paid host or an organisation) with more than 10 employees, by Zoom's count, rounded down to the nearest hundred", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-03-20", "accessed_at": "2026-10-14", "quote": "As of January 31, 2020, 2019, and 2018, we had approximately 81,900, 50,800, and 25,800 customers with more than 10 employees, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Customers with More Than 10 Employees'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-more-than-10-employees", "history": [], "notes": "Raw: zoom-sec-10k-fy20.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-81900-january-2020", "citation_text": "About 81,900 Zoom customers had more than 10 employees at the end of January 2020, just before the pandemic, by Zoom's count (Zoom, 2020). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2020\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552120000095/zm-20200131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2020-customers-with-more-than-10-employees-81900-january-2020." }, { "id": "zoom-10k-fy2021-customers-with-more-than-10-employees-467100-january-2021", "family": "communication-and-email", "statement": "About 467,100 Zoom customers had more than 10 employees at the end of January 2021, almost six times the 81,900 of a year earlier (Zoom, 2021).", "short_statement": null, "short_refs": null, "value": 467100, "unit": "Zoom customers with more than 10 employees", "display_value": "467,100", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01-31", "population": "Zoom customers (a paid host or an organisation) with more than 10 employees, by Zoom's count, rounded down to the nearest hundred", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552121000048/zm-20210131.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-03-18", "accessed_at": "2026-10-14", "quote": "As of January 31, 2021, 2020, and 2019, we had approximately 467,100, 81,900, and 50,800 customers, respectively, with more than 10 employees.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Customers with More Than 10 Employees'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-more-than-10-employees", "history": [], "notes": "Raw: zoom-sec-10k-fy21.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2021-customers-with-more-than-10-employees-467100-january-2021", "citation_text": "About 467,100 Zoom customers had more than 10 employees at the end of January 2021, almost six times the 81,900 of a year earlier (Zoom, 2021). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2021\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552121000048/zm-20210131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2021-customers-with-more-than-10-employees-467100-january-2021." }, { "id": "zoom-10k-fy2022-customers-with-more-than-10-employees-509800-january-2022", "family": "communication-and-email", "statement": "About 509,800 Zoom customers had more than 10 employees at the end of January 2022, the last time Zoom reported this measure (Zoom, 2022).", "short_statement": null, "short_refs": null, "value": 509800, "unit": "Zoom customers with more than 10 employees", "display_value": "509,800", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-01-31", "population": "Zoom customers (a paid host or an organisation) with more than 10 employees, by Zoom's count, rounded down to the nearest hundred", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-03-07", "accessed_at": "2026-10-14", "quote": "As of January 31, 2022, 2021, and 2020, we had approximately 509,800, 467,100, and 81,900 customers, respectively, with more than 10 employees.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-more-than-10-employees", "history": [], "notes": "Discontinued: the same 10-K says 'Beginning with the first quarter of fiscal year 2023, we will no longer present the number of customers with more than 10 employees' (kept only in the investor-deck appendix to January 2023). Raw: zoom-sec-10k-fy22.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-customers-with-more-than-10-employees-509800-january-2022", "citation_text": "About 509,800 Zoom customers had more than 10 employees at the end of January 2022, the last time Zoom reported this measure (Zoom, 2022). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-customers-with-more-than-10-employees-509800-january-2022." }, { "id": "zoom-10k-fy2022-enterprise-customers-54600-january-2020", "family": "communication-and-email", "statement": "About 54,600 Enterprise customers (business units served by Zoom's sales team or partners) used Zoom at the end of January 2020, Zoom said when it introduced the measure (Zoom, 2022).", "short_statement": null, "short_refs": null, "value": 54600, "unit": "Zoom Enterprise customers", "display_value": "54,600", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-03-07", "accessed_at": "2026-10-14", "quote": "As of January 31, 2022, 2021, and 2020, we had approximately 191,000, 141,100, and 54,600 Enterprise customers.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "Raw: zoom-sec-10k-fy22.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-54600-january-2020", "citation_text": "About 54,600 Enterprise customers (business units served by Zoom's sales team or partners) used Zoom at the end of January 2020, Zoom said when it introduced the measure (Zoom, 2022). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-54600-january-2020." }, { "id": "zoom-10k-fy2022-enterprise-customers-141100-january-2021", "family": "communication-and-email", "statement": "About 141,100 Enterprise customers used Zoom at the end of January 2021, by Zoom's count (Zoom, 2022).", "short_statement": null, "short_refs": null, "value": 141100, "unit": "Zoom Enterprise customers", "display_value": "141,100", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-03-07", "accessed_at": "2026-10-14", "quote": "As of January 31, 2022, 2021, and 2020, we had approximately 191,000, 141,100, and 54,600 Enterprise customers.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "Raw: zoom-sec-10k-fy22.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-141100-january-2021", "citation_text": "About 141,100 Enterprise customers used Zoom at the end of January 2021, by Zoom's count (Zoom, 2022). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-141100-january-2021." }, { "id": "zoom-10k-fy2022-enterprise-customers-191000-january-2022", "family": "communication-and-email", "statement": "About 191,000 Enterprise customers used Zoom at the end of January 2022, by Zoom's count (Zoom, 2022).", "short_statement": null, "short_refs": null, "value": 191000, "unit": "Zoom Enterprise customers", "display_value": "191,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-03-07", "accessed_at": "2026-10-14", "quote": "As of January 31, 2022, 2021, and 2020, we had approximately 191,000, 141,100, and 54,600 Enterprise customers.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "Raw: zoom-sec-10k-fy22.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-191000-january-2022", "citation_text": "About 191,000 Enterprise customers used Zoom at the end of January 2022, by Zoom's count (Zoom, 2022). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2022\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552122000037/zm-20220131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2022-enterprise-customers-191000-january-2022." }, { "id": "zoom-10k-fy2024-enterprise-customers-213000-january-2023", "family": "communication-and-email", "statement": "About 213,000 Enterprise customers used Zoom at the end of January 2023, by Zoom's count (Zoom, 2024).", "short_statement": null, "short_refs": null, "value": 213000, "unit": "Zoom Enterprise customers", "display_value": "213,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2024", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552124000030/zm-20240131.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-03-04", "accessed_at": "2026-10-14", "quote": "As of January 31, 2024, 2023, and 2022, we had approximately 220,400, 213,000, and 191,000 Enterprise customers, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "Also in the fiscal 2023 10-K (zoom-sec-10k-fy23.txt). Raw: zoom-sec-10k-fy24.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2024-enterprise-customers-213000-january-2023", "citation_text": "About 213,000 Enterprise customers used Zoom at the end of January 2023, by Zoom's count (Zoom, 2024). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2024\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552124000030/zm-20240131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2024-enterprise-customers-213000-january-2023." }, { "id": "zoom-10k-fy2024-enterprise-customers-220400-january-2024", "family": "communication-and-email", "statement": "About 220,400 Enterprise customers used Zoom at the end of January 2024, the highest count it reported (Zoom, 2024).", "short_statement": null, "short_refs": null, "value": 220400, "unit": "Zoom Enterprise customers", "display_value": "220,400", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2024", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552124000030/zm-20240131.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-03-04", "accessed_at": "2026-10-14", "quote": "As of January 31, 2024, 2023, and 2022, we had approximately 220,400, 213,000, and 191,000 Enterprise customers, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "Raw: zoom-sec-10k-fy24.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2024-enterprise-customers-220400-january-2024", "citation_text": "About 220,400 Enterprise customers used Zoom at the end of January 2024, the highest count it reported (Zoom, 2024). Source: Zoom Video Communications, \"Zoom Video Communications, Inc. Form 10-K for the fiscal year ended January 31, 2024\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552124000030/zm-20240131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2024-enterprise-customers-220400-january-2024." }, { "id": "zoom-10k-fy2025-enterprise-customers-192600-january-2025", "family": "communication-and-email", "statement": "About 192,600 Enterprise customers used Zoom at the end of January 2025, after it moved 26,800 smaller ones to its online channel, the last count before Zoom stopped reporting the measure (Zoom, 2025).", "short_statement": null, "short_refs": null, "value": 192600, "unit": "Zoom Enterprise customers", "display_value": "192,600", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01-31", "population": "Zoom 'Enterprise customers': distinct business units engaged by Zoom's direct sales team, resellers or strategic partners", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552125000042/zm-20250131.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-02-28", "accessed_at": "2026-10-14", "quote": "As of January 31, 2025, 2024, and 2023, we had approximately 192,600, 220,400, and 213,000 Enterprise customers, respectively.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "zoom-enterprise-customers", "history": [], "notes": "The fall is a reclassification, not lost customers: 'we transitioned approximately 26,800 Enterprise customers with lower MRR away from working with direct sales teams' in the quarter to April 2024. Raw: zoom-sec-10k-fy25.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2025-enterprise-customers-192600-january-2025", "citation_text": "About 192,600 Enterprise customers used Zoom at the end of January 2025, after it moved 26,800 smaller ones to its online channel, the last count before Zoom stopped reporting the measure (Zoom, 2025). Source: Zoom Video Communications, \"Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2025\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552125000042/zm-20250131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2025-enterprise-customers-192600-january-2025." }, { "id": "zoom-10k-fy2025-stops-reporting-enterprise-customer-count-from-fy2026", "family": "communication-and-email", "statement": "Zoom stopped reporting its number of Enterprise customers from the quarter to April 2025, its annual report said; it now reports only the number of customers paying more than $100,000 a year (Zoom, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "discontinued disclosure (Enterprise customer count)", "display_value": "stopped from fiscal 2026 (May 2025)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05", "population": "Zoom's key business metrics in its SEC filings", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552125000042/zm-20250131.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-02-28", "accessed_at": "2026-10-14", "quote": "Therefore, beginning in the first quarter of fiscal year 2026, we will no longer report the number of Enterprise customers as a key business metric.", "locator": "Part II, Item 7 MD&A, 'Key Business Metrics: Number of Enterprise Customers'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Zoom's fiscal 2026 began 1 February 2025; its first-quarter results came on 21 May 2025. Zoom has never reported a count of active users of its platform; its user-type disclosures have been daily meeting participants (2020 only), customers with more than 10 employees (to January 2022) and Enterprise customers (to January 2025). Its fiscal 2025 shareholder letter gives only growth rates for AI Companion 'Monthly Active Users' (defined as 'the number of unique users using at least one feature of Zoom AI Companion in the previous 28 days'), not a count (https://www.sec.gov/Archives/edgar/data/1585521/000114036125016913/edge20045033x3_ars.pdf, raw zoom-sec-ars-2025-shareholder-letter.txt). Raw: zoom-sec-10k-fy25.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2025-stops-reporting-enterprise-customer-count-from-fy2026", "citation_text": "Zoom stopped reporting its number of Enterprise customers from the quarter to April 2025, its annual report said; it now reports only the number of customers paying more than $100,000 a year (Zoom, 2025). Source: Zoom Video Communications, \"Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2025\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552125000042/zm-20250131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2025-stops-reporting-enterprise-customer-count-from-fy2026." }, { "id": "zoom-2026-08-25-customers-over-100000-ttm-revenue-4625", "family": "communication-and-email", "statement": "**4,625** Zoom customers each paid more than $100,000 in the twelve months to July 2026, up 8.2% in a year, the only customer count Zoom still reports (Zoom, 2026).", "short_statement": null, "short_refs": null, "value": 4625, "unit": "Zoom customers contributing more than $100,000 in trailing 12-month revenue", "display_value": "4,625", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-31", "population": "Zoom customers with more than $100,000 of revenue in the trailing 12 months", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Communications Reports Financial Results for the Second Quarter of Fiscal Year 2027 (press release, Exhibit 99.1 to Form 8-K, 25 August 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552126000119/zm-20260731ex991.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-25", "accessed_at": "2026-10-14", "quote": "The number of customers contributing more than $100,000 in trailing 12 months revenue was 4,625, up 8.2% from the same quarter last fiscal year.", "locator": "Section 'Customer Metrics', first bullet", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-over-100k", "history": [], "notes": "Latest Zoom customer figure as of 14 October 2026. Earlier: 4,468 (January 2026), 4,088 (January 2025), 3,810 (January 2024) per the fiscal 2026 10-K. The same release gives online average monthly churn of 2.9%. Raw: zoom-sec-pr-q2fy27.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2026-08-25-customers-over-100000-ttm-revenue-4625", "citation_text": "**4,625** Zoom customers each paid more than $100,000 in the twelve months to July 2026, up 8.2% in a year, the only customer count Zoom still reports (Zoom, 2026). Source: Zoom Video Communications, \"Zoom Communications Reports Financial Results for the Second Quarter of Fiscal Year 2027 (press release, Exhibit 99.1 to Form 8-K, 25 August 2026)\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552126000119/zm-20260731ex991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2026-08-25-customers-over-100000-ttm-revenue-4625." }, { "id": "zoom-10k-fy2026-customers-over-100000-ttm-revenue-4468-january-2026", "family": "communication-and-email", "statement": "**4,468** Zoom customers each paid more than $100,000 in the twelve months to January 2026, against 4,088 a year earlier (Zoom, 2026).", "short_statement": null, "short_refs": null, "value": 4468, "unit": "Zoom customers contributing more than $100,000 in trailing 12-month revenue", "display_value": "4,468", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01-31", "population": "Zoom customers with more than $100,000 of revenue in the trailing 12 months", "sample_n": null, "publisher": "Zoom Video Communications", "source_title": "Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/1585521/000158552126000030/zm-20260131.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-27", "accessed_at": "2026-10-14", "quote": "2025, and 2024, we had 4,468, 4,088, and 3,810 customers, respectively, that contributed more than $100,000 of trailing 12 months revenue", "locator": "Part II, Item 7 MD&A, 'Large Enterprise Customers - Customers Contributing More Than $100,000 of Trailing 12 Months Revenue'", "derived": false, "formula": null, "headline": false, "series": "zoom-customers-over-100k", "history": [], "notes": "Raw: zoom-sec-10k-fy26.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2026-customers-over-100000-ttm-revenue-4468-january-2026", "citation_text": "**4,468** Zoom customers each paid more than $100,000 in the twelve months to January 2026, against 4,088 a year earlier (Zoom, 2026). Source: Zoom Video Communications, \"Zoom Communications, Inc. Form 10-K for the fiscal year ended January 31, 2026\" (https://www.sec.gov/Archives/edgar/data/1585521/000158552126000030/zm-20260131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-10k-fy2026-customers-over-100000-ttm-revenue-4468-january-2026." }, { "id": "zoom-2025-10-09-zoom-phone-over-10-million-seats", "family": "communication-and-email", "statement": "More than 10 million seats of Zoom Phone, Zoom's cloud phone system, were in use worldwide in October 2025, six years after its 2019 launch, Zoom said (Zoom, 2025).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "Zoom Phone seats", "display_value": "more than 10 million seats", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10", "population": "Zoom Phone seats (business phone lines), by Zoom's count", "sample_n": null, "publisher": "Zoom Communications", "source_title": "Zoom Phone hits 10 million seats, transforming how businesses connect in the AI era (Zoom press release, 9 October 2025)", "source_url": "https://investors.zoom.us/news-releases/news-release-details/zoom-phone-hits-10-million-seats-transforming-how-businesses", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-09", "accessed_at": "2026-10-14", "quote": "Today, Zoom Communications, Inc. (NASDAQ: ZM) announced that Zoom Phone, its AI-first, cloud phone system, recently surpassed 10 million seats globally", "locator": "First paragraph; fetched from the Wayback capture of 14 October 2025 (https://web.archive.org/web/20251014072726/https://investors.zoom.us/news-releases/news-release-details/zoom-phone-hits-10-million-seats-transforming-how-businesses) because the live page returns HTTP 403 to scripts", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Seats, not people. Zoom's About page milestones: 'Zoom Phone reached one million licenses' (2021), 'four million seats' (2022), '10 Million Seats' (2025). Raw: zoom-2025-10-09-zoom-phone-hits-10-million-seats-wayback-20251014.html, zoom-about-page-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoom-2025-10-09-zoom-phone-over-10-million-seats", "citation_text": "More than 10 million seats of Zoom Phone, Zoom's cloud phone system, were in use worldwide in October 2025, six years after its 2019 launch, Zoom said (Zoom, 2025). Source: Zoom Communications, \"Zoom Phone hits 10 million seats, transforming how businesses connect in the AI era (Zoom press release, 9 October 2025)\" (https://investors.zoom.us/news-releases/news-release-details/zoom-phone-hits-10-million-seats-transforming-how-businesses). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoom-2025-10-09-zoom-phone-over-10-million-seats." }, { "id": "slack-s1-2019-04-26-over-10-million-daily-active-users-q4-fy2019", "family": "communication-and-email", "statement": "More than 10 million people used Slack each day (daily active users) in the three months to January 2019, Slack said in its stock market listing filing (Slack, 2019).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "daily active users of Slack", "display_value": "more than 10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-Q4", "population": "Slack daily active users: users who created or consumed content in a 24-hour period on a free or paid plan, by Slack's definition", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Slack Technologies, Inc. Form S-1 registration statement, filed 26 April 2019", "source_url": "https://www.sec.gov/Archives/edgar/data/1764925/000162828019004786/slacks-1.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-04-26", "accessed_at": "2026-10-14", "quote": "Our user base has grown rapidly since our launch in 2014. During the three months ended January 31, 2019, our daily active users exceeded 10 million.", "locator": "Prospectus summary, 'Overview' (definition in the preceding paragraph: 'We define daily active users as users who either created or consumed content in a given 24-hour period')", "derived": false, "formula": null, "headline": false, "series": "slack-daily-active-users", "history": [], "notes": "Slack listed directly on the NYSE on 20 June 2019. Raw: slack-sec-s1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-s1-2019-04-26-over-10-million-daily-active-users-q4-fy2019", "citation_text": "More than 10 million people used Slack each day (daily active users) in the three months to January 2019, Slack said in its stock market listing filing (Slack, 2019). Source: Slack Technologies, \"Slack Technologies, Inc. Form S-1 registration statement, filed 26 April 2019\" (https://www.sec.gov/Archives/edgar/data/1764925/000162828019004786/slacks-1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-s1-2019-04-26-over-10-million-daily-active-users-q4-fy2019." }, { "id": "slack-s1-2019-04-26-over-88000-paid-customers-january-2019", "family": "communication-and-email", "statement": "More than 88,000 organisations paid for Slack (paid customers with three or more paid users) at the end of January 2019, among more than 600,000 organisations using it (Slack, 2019).", "short_statement": null, "short_refs": null, "value": 88000, "unit": "Slack paid customers (organisations)", "display_value": "more than 88,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01-31", "population": "Slack 'Paid Customers': organisations with three or more users on a paid plan, by Slack's count", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Slack Technologies, Inc. Form S-1 registration statement, filed 26 April 2019", "source_url": "https://www.sec.gov/Archives/edgar/data/1764925/000162828019004786/slacks-1.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-04-26", "accessed_at": "2026-10-14", "quote": "As of January 31, 2019, Slack had more than 600,000 organizations with three or more users, comprised of: • More than 88,000 Paid Customers, including more than 65 companies in the Fortune 100", "locator": "Prospectus summary, 'Overview'", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "Raw: slack-sec-s1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-s1-2019-04-26-over-88000-paid-customers-january-2019", "citation_text": "More than 88,000 organisations paid for Slack (paid customers with three or more paid users) at the end of January 2019, among more than 600,000 organisations using it (Slack, 2019). Source: Slack Technologies, \"Slack Technologies, Inc. Form S-1 registration statement, filed 26 April 2019\" (https://www.sec.gov/Archives/edgar/data/1764925/000162828019004786/slacks-1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-s1-2019-04-26-over-88000-paid-customers-january-2019." }, { "id": "slack-2019-10-10-blog-over-12-million-daily-active-users-september-2019", "family": "communication-and-email", "statement": "More than 12 million people used Slack each day (daily active users) in September 2019, up about 37% in a year, the last daily-user figure Slack published (Slack, 2019).", "short_statement": "Slack's last user count, in 2019, was more than **12 million** daily users.", "short_refs": null, "value": 12000000, "unit": "daily active users of Slack", "display_value": "more than 12 million", "display_label": "Slack blog, October 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-09", "population": "Slack daily active users: users who created or consumed content in a 24-hour period on a free or paid plan, by Slack's definition", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Not all Daily Active Users are created equal: Work is fueled by true engagement (Slack blog, Brian Elliott, 10 October 2019)", "source_url": "https://slack.com/blog/news/work-is-fueled-by-true-engagement", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-10-10", "accessed_at": "2026-10-14", "quote": "In September 2019, we exceeded 12 million people actively using Slack every day — up approximately 37% year over year.", "locator": "Second paragraph; definitions in the closing note ('When we talk about daily active users, we mean a user who has either created or consumed content in Slack within a given 24-hour period')", "derived": false, "formula": null, "headline": false, "series": "slack-daily-active-users", "history": [], "notes": "Latest Slack user figure as of 14 October 2026: neither Slack (to its July 2021 sale) nor Salesforce has published a daily or monthly user count since. The same post gives 'more than 6 million paid seats'. Published three months after Microsoft's first Teams figure (13 million daily users, July 2019). Roundup figures of 32 to 47 million Slack 'daily users' for 2023-2025 are estimates, not Slack disclosures (see businessofapps-2026-01-07-restates-slack-42-million-users-as-estimate). Raw: slack-blog-2019-10-10-not-all-daily-active-users-are-created-equal.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-2019-10-10-blog-over-12-million-daily-active-users-september-2019", "citation_text": "More than 12 million people used Slack each day (daily active users) in September 2019, up about 37% in a year, the last daily-user figure Slack published (Slack, 2019). Source: Slack Technologies, \"Not all Daily Active Users are created equal: Work is fueled by true engagement (Slack blog, Brian Elliott, 10 October 2019)\" (https://slack.com/blog/news/work-is-fueled-by-true-engagement). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-2019-10-10-blog-over-12-million-daily-active-users-september-2019." }, { "id": "slack-2019-10-10-blog-over-6-million-paid-seats-september-2019", "family": "communication-and-email", "statement": "More than 6 million paid seats of Slack were in use in September 2019, Slack said, against more than 12 million daily users on free and paid plans (Slack, 2019).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "paid Slack seats", "display_value": "more than 6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-09", "population": "Paid user seats on Slack plans", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Not all Daily Active Users are created equal: Work is fueled by true engagement (Slack blog, Brian Elliott, 10 October 2019)", "source_url": "https://slack.com/blog/news/work-is-fueled-by-true-engagement", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-10-10", "accessed_at": "2026-10-14", "quote": "In addition, with more than 6 million paid seats, the number of engaged", "locator": "Second paragraph, sentence after the 12 million figure", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The only paid-seat count Slack published. Raw: slack-blog-2019-10-10-not-all-daily-active-users-are-created-equal.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-2019-10-10-blog-over-6-million-paid-seats-september-2019", "citation_text": "More than 6 million paid seats of Slack were in use in September 2019, Slack said, against more than 12 million daily users on free and paid plans (Slack, 2019). Source: Slack Technologies, \"Not all Daily Active Users are created equal: Work is fueled by true engagement (Slack blog, Brian Elliott, 10 October 2019)\" (https://slack.com/blog/news/work-is-fueled-by-true-engagement). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-2019-10-10-blog-over-6-million-paid-seats-september-2019." }, { "id": "slack-2020-03-26-12-5-million-simultaneously-connected-users", "family": "communication-and-email", "statement": "12.5 million people were connected to Slack at the same time on 25 March 2020, up from 10 million on 10 March as offices closed, Slack said; this counts simultaneous connections, a different measure from daily users (Slack, 2020).", "short_statement": null, "short_refs": null, "value": 12500000, "unit": "simultaneously connected Slack users (peak concurrency)", "display_value": "12.5 million at once", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03-25", "population": "Users connected to Slack at the same moment (peak), by Slack's count", "sample_n": null, "publisher": "Slack Technologies", "source_title": "CORRECTING and REPLACING: Slack CEO Stewart Butterfield Shares Updated Business Metrics During Tweetstorm on Impact of COVID-19 (Business Wire, 26 March 2020), Wayback capture 27 March 2020", "source_url": "https://web.archive.org/web/20200327190000/https://www.businesswire.com/news/home/20200326005225/en/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-03-26", "accessed_at": "2026-10-14", "quote": "Simultaneously connected users increased from 10 million on March 10, 2020 to 12.5 million on March 25, 2020", "locator": "First bullet of the metrics list; live URL https://www.businesswire.com/news/home/20200326005225/en/ returns HTTP 403 to scripts", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Concurrency, not daily users. The release also says Slack added 9,000 new paid customers from 1 February to 25 March 2020. Raw: slack-businesswire-2020-03-26-butterfield-tweetstorm-metrics-wayback.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-2020-03-26-12-5-million-simultaneously-connected-users", "citation_text": "12.5 million people were connected to Slack at the same time on 25 March 2020, up from 10 million on 10 March as offices closed, Slack said; this counts simultaneous connections, a different measure from daily users (Slack, 2020). Source: Slack Technologies, \"CORRECTING and REPLACING: Slack CEO Stewart Butterfield Shares Updated Business Metrics During Tweetstorm on Impact of COVID-19 (Business Wire, 26 March 2020), Wayback capture 27 March 2020\" (https://web.archive.org/web/20200327190000/https://www.businesswire.com/news/home/20200326005225/en/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-2020-03-26-12-5-million-simultaneously-connected-users." }, { "id": "slack-10k-fy2020-over-110000-paid-customers-january-2020", "family": "communication-and-email", "statement": "More than 110,000 organisations paid for Slack at the end of January 2020, among more than 660,000 organisations using it (Slack, 2020).", "short_statement": null, "short_refs": null, "value": 110000, "unit": "Slack paid customers (organisations)", "display_value": "more than 110,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-01-31", "population": "Slack 'Paid Customers': organisations with three or more users on a paid plan, by Slack's count", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Slack Technologies, Inc. Form 10-K for the fiscal year ended January 31, 2020", "source_url": "https://www.sec.gov/Archives/edgar/data/1764925/000176492520000251/a1312010-k.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-03-12", "accessed_at": "2026-10-14", "quote": "As of January 31, 2020, Slack had more than 660,000 organizations with three or more users, comprised of: • More than 550,000 organizations on our Free subscription plan; and • More than 110,000 Paid Customers.", "locator": "Part I, Item 1 Business, 'Our Business Model'", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "Raw: slack-sec-10k-fy20.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-10k-fy2020-over-110000-paid-customers-january-2020", "citation_text": "More than 110,000 organisations paid for Slack at the end of January 2020, among more than 660,000 organisations using it (Slack, 2020). Source: Slack Technologies, \"Slack Technologies, Inc. Form 10-K for the fiscal year ended January 31, 2020\" (https://www.sec.gov/Archives/edgar/data/1764925/000176492520000251/a1312010-k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-10k-fy2020-over-110000-paid-customers-january-2020." }, { "id": "slack-10k-fy2021-over-156000-paid-customers-january-2021", "family": "communication-and-email", "statement": "More than 156,000 organisations paid for Slack at the end of January 2021, among more than 756,000 organisations using it (Slack, 2021).", "short_statement": null, "short_refs": null, "value": 156000, "unit": "Slack paid customers (organisations)", "display_value": "more than 156,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01-31", "population": "Slack 'Paid Customers': organisations with three or more users on a paid plan, by Slack's count", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Slack Technologies, Inc. Form 10-K for the fiscal year ended January 31, 2021", "source_url": "https://www.sec.gov/Archives/edgar/data/1764925/000176492521000050/work-20210131.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-03-19", "accessed_at": "2026-10-14", "quote": "As of January 31, 2021, Slack had more than 756,000 organizations with three or more users, comprised of: • More than 600,000 organizations on our Free subscription plan; and • More than 156,000 Paid Customers.", "locator": "Part I, Item 1 Business, 'Our Business Model'", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "Slack's last annual report. Raw: slack-sec-10k-fy21.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-10k-fy2021-over-156000-paid-customers-january-2021", "citation_text": "More than 156,000 organisations paid for Slack at the end of January 2021, among more than 756,000 organisations using it (Slack, 2021). Source: Slack Technologies, \"Slack Technologies, Inc. Form 10-K for the fiscal year ended January 31, 2021\" (https://www.sec.gov/Archives/edgar/data/1764925/000176492521000050/work-20210131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-10k-fy2021-over-156000-paid-customers-january-2021." }, { "id": "slack-2021-06-03-over-169000-paid-customers-april-2021", "family": "communication-and-email", "statement": "More than 169,000 organisations paid for Slack at the end of April 2021, up 39% in a year, Slack's last count as an independent company before Salesforce bought it (Slack, 2021).", "short_statement": null, "short_refs": null, "value": 169000, "unit": "Slack paid customers (organisations)", "display_value": "over 169,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-04-30", "population": "Slack 'Paid Customers': organisations with three or more users on a paid plan, by Slack's count", "sample_n": null, "publisher": "Slack Technologies", "source_title": "Slack Announces First Quarter Fiscal Year 2022 Results (press release, Exhibit 99.1 to Form 8-K, 3 June 2021)", "source_url": "https://www.sec.gov/Archives/edgar/data/1764925/000176492521000094/pressreleaseq1fy22.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-06-03", "accessed_at": "2026-10-14", "quote": "Over 169,000 Paid Customers, up 39% year-over-year.", "locator": "'Recent Business Highlights', first-quarter bullet list", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "Salesforce completed the acquisition on 21 July 2021 ('On July 21, 2021, the Company acquired Slack Technologies, Inc.', Salesforce 10-K fiscal 2022). Slack's About page then showed '169k+ paid customers' until at least 2 October 2022. Raw: slack-sec-pr-q1fy22.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-2021-06-03-over-169000-paid-customers-april-2021", "citation_text": "More than 169,000 organisations paid for Slack at the end of April 2021, up 39% in a year, Slack's last count as an independent company before Salesforce bought it (Slack, 2021). Source: Slack Technologies, \"Slack Announces First Quarter Fiscal Year 2022 Results (press release, Exhibit 99.1 to Form 8-K, 3 June 2021)\" (https://www.sec.gov/Archives/edgar/data/1764925/000176492521000094/pressreleaseq1fy22.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-2021-06-03-over-169000-paid-customers-april-2021." }, { "id": "slack-about-page-200k-plus-paid-customers-since-november-2022", "family": "communication-and-email", "statement": "More than **200,000** paid customers is the figure on Slack's About page under Salesforce, unchanged from November 2022 to October 2026, alongside '77 of the Fortune 100' (Slack, 2026).", "short_statement": null, "short_refs": null, "value": 200000, "unit": "Slack paid customers (organisations), rounded claim", "display_value": "200k+ paid customers", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-11", "population": "Slack 'Paid Customers': organisations with three or more users on a paid plan, by Slack's count", "sample_n": null, "publisher": "Slack (Salesforce)", "source_title": "About Us | Slack (slack.com/about), fetched 14 October 2026; first Wayback capture with the figure 6 November 2022", "source_url": "https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-11-06", "accessed_at": "2026-10-14", "quote": "200k+ paid customers 77 of the Fortune 100 use Slack 150+ countries have daily active users in Slack", "locator": "Statistics band below the introduction; Wayback captures: 25 July 2021 to 2 October 2022 show '169k+ paid customers' and '65 of the Fortune 100'; 6 November 2022 onward '200k+' and '77'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The only customer figure from the Salesforce era; a round, undated website claim held for almost four years, so it is a floor, not a current count. published_at is the first capture showing it (https://web.archive.org/web/20221106144949/https://slack.com/about). Raw: slack-about-2026-10-14.html, slack-about-wayback-20210725215644-169k-paid-customers.html, slack-about-wayback-20221002141808-169k-paid-customers.html, slack-about-wayback-20221106144949-200k-paid-customers.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-page-200k-plus-paid-customers-since-november-2022", "citation_text": "More than **200,000** paid customers is the figure on Slack's About page under Salesforce, unchanged from November 2022 to October 2026, alongside '77 of the Fortune 100' (Slack, 2026). Source: Slack (Salesforce), \"About Us | Slack (slack.com/about), fetched 14 October 2026; first Wayback capture with the figure 6 November 2022\" (https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-page-200k-plus-paid-customers-since-november-2022." }, { "id": "salesforce-10k-fy2022-no-slack-user-or-customer-count-after-acquisition", "family": "communication-and-email", "statement": "No Slack user or customer count appears in Salesforce's annual reports since it bought Slack on 21 July 2021; its annual reports describe Slack's users and paid customers only in words (Salesforce, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "Slack user or customer figures in Salesforce filings (none)", "display_value": "none since July 2021", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-07 to 2026-10", "population": "Salesforce Forms 10-K for fiscal 2022 to 2026 (full-text search of Salesforce filings for Slack with 'daily active users', 'monthly active users' or 'paid customers')", "sample_n": null, "publisher": "Salesforce", "source_title": "Salesforce, Inc. Form 10-K for the fiscal year ended January 31, 2022", "source_url": "https://www.sec.gov/Archives/edgar/data/1108524/000110852422000013/crm-20220131.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-03-11", "accessed_at": "2026-10-14", "quote": "The success of Slack as a service offering will depend on adding new users and organizations, converting users of the free version into paid customers, expanding usage within current customers, and selling premium subscription plans.", "locator": "Part I, Item 1A Risk Factors (Slack paragraph); acquisition date in Note 1: 'On July 21, 2021, the Company acquired Slack Technologies, Inc.'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A discontinued disclosure. EDGAR full-text search (efts.sec.gov, CIK 1108524, 14 October 2026) found no Salesforce filing pairing Slack with 'daily active users' or 'monthly active users'; 'paid customers' appears only in risk-factor wording. Raw: salesforce-sec-10k-fy2022.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#salesforce-10k-fy2022-no-slack-user-or-customer-count-after-acquisition", "citation_text": "No Slack user or customer count appears in Salesforce's annual reports since it bought Slack on 21 July 2021; its annual reports describe Slack's users and paid customers only in words (Salesforce, 2022). Source: Salesforce, \"Salesforce, Inc. Form 10-K for the fiscal year ended January 31, 2022\" (https://www.sec.gov/Archives/edgar/data/1108524/000110852422000013/crm-20220131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#salesforce-10k-fy2022-no-slack-user-or-customer-count-after-acquisition." }, { "id": "businessofapps-2026-01-07-restates-slack-42-million-users-as-estimate", "family": "communication-and-email", "statement": "Business of Apps gives Slack 'an estimated 42 million' daily active users, a figure no Slack or Salesforce disclosure supports: Slack's last published count was 12 million daily users in September 2019 (Business of Apps, 2026).", "short_statement": null, "short_refs": null, "value": 42000000, "unit": "'daily active users' as estimated by the roundup (no vendor source)", "display_value": "42 million (estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Roundup estimate of Slack users", "sample_n": null, "publisher": "Business of Apps", "source_title": "Slack Revenue and Usage Statistics (2026) (Business of Apps, David Curry, updated 7 January 2026)", "source_url": "https://www.businessofapps.com/data/slack-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-01-07", "accessed_at": "2026-10-14", "quote": "Slack had an estimated 42 million daily active users on its app in 2023", "locator": "'Slack Key Statistics' list; the 'Slack Users' table (2015-2024, 2 to 42 million) cites 'Company data, Fast Company, The Verge'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: an estimate presented beside company data; the page itself is inconsistent (42 million 'in 2023' in the key statistics, 42 million 'in 2024' in the table, where 2023 is 38 million). Other roundups give 32.3, 38, 42 or 47.2 million for 2023-2025. Only the 2015-2019 values in its table resemble Slack's own disclosures. Raw: businessofapps-slack-statistics-2026-01-07.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#businessofapps-2026-01-07-restates-slack-42-million-users-as-estimate", "citation_text": "Business of Apps gives Slack 'an estimated 42 million' daily active users, a figure no Slack or Salesforce disclosure supports: Slack's last published count was 12 million daily users in September 2019 (Business of Apps, 2026). Source: Business of Apps, \"Slack Revenue and Usage Statistics (2026) (Business of Apps, David Curry, updated 7 January 2026)\" (https://www.businessofapps.com/data/slack-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#businessofapps-2026-01-07-restates-slack-42-million-users-as-estimate." }, { "id": "slack-about-2017-09-02-8-million-weekly-active-users", "family": "communication-and-email", "statement": "8 million people used Slack each week (weekly active users) in September 2017, with more than 35,000 paying companies, Slack's About page said (Slack, 2017).", "short_statement": null, "short_refs": null, "value": 8000000, "unit": "weekly active users of Slack", "display_value": "8 million a week", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Slack weekly active users (free and paid plans), by Slack's count on its About page", "sample_n": null, "publisher": "Slack Technologies", "source_title": "About Us | Slack (slack.com/about), Wayback capture 2 September 2017", "source_url": "https://web.archive.org/web/20170902233443/https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-09-02", "accessed_at": "2026-10-14", "quote": "35,000+ paying companies use Slack (and counting) 8 8 million weekly active users 29 29 companies from the Fortune 100 list have paid Slack teams", "locator": "Statistics band, Wayback snapshot 20170902233443 (the first capture of slack.com/about)", "derived": false, "formula": null, "headline": false, "series": "slack-weekly-active-users", "history": [], "notes": "Weekly, not daily users: Slack's About page gave weekly users until May 2018 and daily users from June 2018. Raw: slack-about-wayback-20170902233443.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-09-02-8-million-weekly-active-users", "citation_text": "8 million people used Slack each week (weekly active users) in September 2017, with more than 35,000 paying companies, Slack's About page said (Slack, 2017). Source: Slack Technologies, \"About Us | Slack (slack.com/about), Wayback capture 2 September 2017\" (https://web.archive.org/web/20170902233443/https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-09-02-8-million-weekly-active-users." }, { "id": "slack-about-2017-12-15-9-million-weekly-active-users", "family": "communication-and-email", "statement": "9 million people used Slack each week (weekly active users) in December 2017, with more than 50,000 paying companies, Slack's About page said (Slack, 2017).", "short_statement": null, "short_refs": null, "value": 9000000, "unit": "weekly active users of Slack", "display_value": "9 million a week", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Slack weekly active users (free and paid plans), by Slack's count on its About page", "sample_n": null, "publisher": "Slack Technologies", "source_title": "About Us | Slack (slack.com/about), Wayback capture 15 December 2017", "source_url": "https://web.archive.org/web/20171215110755/https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-15", "accessed_at": "2026-10-14", "quote": "50,000+ paying companies use Slack (and counting) 9 9 million weekly active users 43 43 companies from the Fortune 100 list have paid Slack workspaces", "locator": "Statistics band, Wayback snapshot 20171215110755 (same text still on 4 May 2018, snapshot 20180504004914)", "derived": false, "formula": null, "headline": false, "series": "slack-weekly-active-users", "history": [], "notes": "Raw: slack-about-wayback-20171215110755.html, slack-about-wayback-20180504004914.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-12-15-9-million-weekly-active-users", "citation_text": "9 million people used Slack each week (weekly active users) in December 2017, with more than 50,000 paying companies, Slack's About page said (Slack, 2017). Source: Slack Technologies, \"About Us | Slack (slack.com/about), Wayback capture 15 December 2017\" (https://web.archive.org/web/20171215110755/https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-12-15-9-million-weekly-active-users." }, { "id": "slack-about-2018-06-21-8-million-daily-active-users", "family": "communication-and-email", "statement": "8 million people used Slack each day (daily active users) in mid-2018, with more than 70,000 paying companies, Slack's About page said, its first daily figure there (Slack, 2018).", "short_statement": null, "short_refs": null, "value": 8000000, "unit": "daily active users of Slack", "display_value": "8 million a day", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-06", "population": "Slack daily active users: users who created or consumed content in a 24-hour period on a free or paid plan, by Slack's definition", "sample_n": null, "publisher": "Slack Technologies", "source_title": "About Us | Slack (slack.com/about), Wayback capture 21 June 2018", "source_url": "https://web.archive.org/web/20180621170756/https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-06-21", "accessed_at": "2026-10-14", "quote": "70,000+ paying companies use Slack (and counting) 8M 8 million daily active users 65 65 companies from the Fortune 100 have paid Slack workspaces", "locator": "Statistics band, Wayback snapshot 20180621170756 (the 4 May 2018 capture still showed 9 million weekly users)", "derived": false, "formula": null, "headline": false, "series": "slack-daily-active-users", "history": [], "notes": "The switch from 9 million weekly to 8 million daily users happened between the 4 May and 21 June 2018 captures, so the two numbers are different measures, not a fall. Raw: slack-about-wayback-20180621170756.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-2018-06-21-8-million-daily-active-users", "citation_text": "8 million people used Slack each day (daily active users) in mid-2018, with more than 70,000 paying companies, Slack's About page said, its first daily figure there (Slack, 2018). Source: Slack Technologies, \"About Us | Slack (slack.com/about), Wayback capture 21 June 2018\" (https://web.archive.org/web/20180621170756/https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-2018-06-21-8-million-daily-active-users." }, { "id": "slack-about-2017-09-02-over-35000-paying-companies", "family": "communication-and-email", "statement": "More than **35,000** paying companies used Slack in September 2017, its About page said, rising to 50,000 by December 2017 (Slack, 2017).", "short_statement": null, "short_refs": null, "value": 35000, "unit": "paying companies on Slack (Slack's About page wording)", "display_value": "35,000+", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Companies paying for Slack, by Slack's count (About page; the S-1 later defined Paid Customers as organisations with three or more paid users)", "sample_n": null, "publisher": "Slack Technologies", "source_title": "About Us | Slack (slack.com/about), Wayback capture 2 September 2017", "source_url": "https://web.archive.org/web/20170902233443/https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-09-02", "accessed_at": "2026-10-14", "quote": "35,000+ paying companies use Slack (and counting)", "locator": "Statistics band, Wayback snapshot 20170902233443", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "December 2017 capture: '50,000+ paying companies'. 'Paying companies' (About page) and 'Paid Customers' (S-1, three or more paid users) may not be identical definitions. Raw: slack-about-wayback-20170902233443.html, slack-about-wayback-20171215110755.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-09-02-over-35000-paying-companies", "citation_text": "More than **35,000** paying companies used Slack in September 2017, its About page said, rising to 50,000 by December 2017 (Slack, 2017). Source: Slack Technologies, \"About Us | Slack (slack.com/about), Wayback capture 2 September 2017\" (https://web.archive.org/web/20170902233443/https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-2017-09-02-over-35000-paying-companies." }, { "id": "slack-about-2018-06-21-over-70000-paying-companies", "family": "communication-and-email", "statement": "More than **70,000** paying companies used Slack in June 2018, its About page said, alongside 500,000 organisations using it (Slack, 2018).", "short_statement": null, "short_refs": null, "value": 70000, "unit": "paying companies on Slack (Slack's About page wording)", "display_value": "70,000+", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-06", "population": "Companies paying for Slack, by Slack's count (About page)", "sample_n": null, "publisher": "Slack Technologies", "source_title": "About Us | Slack (slack.com/about), Wayback capture 21 June 2018", "source_url": "https://web.archive.org/web/20180621170756/https://slack.com/about", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-06-21", "accessed_at": "2026-10-14", "quote": "70,000+ paying companies use Slack (and counting) 8M 8 million daily active users 65 65 companies from the Fortune 100 have paid Slack workspaces 500K 500,000 organizations use Slack", "locator": "Statistics band, Wayback snapshot 20180621170756", "derived": false, "formula": null, "headline": false, "series": "slack-paid-customers", "history": [], "notes": "Raw: slack-about-wayback-20180621170756.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#slack-about-2018-06-21-over-70000-paying-companies", "citation_text": "More than **70,000** paying companies used Slack in June 2018, its About page said, alongside 500,000 organisations using it (Slack, 2018). Source: Slack Technologies, \"About Us | Slack (slack.com/about), Wayback capture 21 June 2018\" (https://web.archive.org/web/20180621170756/https://slack.com/about). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#slack-about-2018-06-21-over-70000-paying-companies." }, { "id": "cisco-2020-04-20-blog-webex-153-million-attendees-january-2020", "family": "communication-and-email", "statement": "153 million attendees joined Webex meetings worldwide in January 2020, before the pandemic, Cisco said; attendees are counted per meeting, not as unique people (Cisco, 2020).", "short_statement": null, "short_refs": null, "value": 153000000, "unit": "Webex meeting attendees in the month", "display_value": "153 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-01", "population": "Webex meeting participants (attendees) in a month: a person who joins several meetings is counted each time; not unique users", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Easing the Everyday Challenges of Sheltering in Place (Cisco Blogs, Jordi Botifoll, 20 April 2020)", "source_url": "https://blogs.cisco.com/news/easing-the-everyday-challenges-of-sheltering-in-place", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-20", "accessed_at": "2026-10-14", "quote": "Webex registered a record 324 million attendees in March, with usage more than doubling in the Americas. For comparison, Webex meetings had 153 million attendees worldwide in January.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "cisco-webex-monthly-meeting-participants", "history": [], "notes": "Raw: cisco-blog-2020-04-20-easing-everyday-challenges-webex-324-million-attendees.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-2020-04-20-blog-webex-153-million-attendees-january-2020", "citation_text": "153 million attendees joined Webex meetings worldwide in January 2020, before the pandemic, Cisco said; attendees are counted per meeting, not as unique people (Cisco, 2020). Source: Cisco Systems, \"Easing the Everyday Challenges of Sheltering in Place (Cisco Blogs, Jordi Botifoll, 20 April 2020)\" (https://blogs.cisco.com/news/easing-the-everyday-challenges-of-sheltering-in-place). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-2020-04-20-blog-webex-153-million-attendees-january-2020." }, { "id": "cisco-2020-04-20-blog-webex-324-million-attendees-march-2020", "family": "communication-and-email", "statement": "324 million attendees joined Webex meetings in March 2020, a record and more than double January's 153 million, Cisco said (Cisco, 2020).", "short_statement": null, "short_refs": null, "value": 324000000, "unit": "Webex meeting attendees in the month", "display_value": "324 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "Webex meeting participants (attendees) in a month: a person who joins several meetings is counted each time; not unique users", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Easing the Everyday Challenges of Sheltering in Place (Cisco Blogs, Jordi Botifoll, 20 April 2020)", "source_url": "https://blogs.cisco.com/news/easing-the-everyday-challenges-of-sheltering-in-place", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-20", "accessed_at": "2026-10-14", "quote": "Webex registered a record 324 million attendees in March, with usage more than doubling in the Americas.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "cisco-webex-monthly-meeting-participants", "history": [], "notes": "Attendees, not users. Raw: cisco-blog-2020-04-20-easing-everyday-challenges-webex-324-million-attendees.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-2020-04-20-blog-webex-324-million-attendees-march-2020", "citation_text": "324 million attendees joined Webex meetings in March 2020, a record and more than double January's 153 million, Cisco said (Cisco, 2020). Source: Cisco Systems, \"Easing the Everyday Challenges of Sheltering in Place (Cisco Blogs, Jordi Botifoll, 20 April 2020)\" (https://blogs.cisco.com/news/easing-the-everyday-challenges-of-sheltering-in-place). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-2020-04-20-blog-webex-324-million-attendees-march-2020." }, { "id": "cisco-q3fy20-2020-05-13-webex-over-500-million-meeting-participants-april-2020", "family": "communication-and-email", "statement": "More than 500 million meeting participants used Webex in April 2020, generating 25 billion meeting minutes, more than triple February's volume, Cisco told investors (Cisco, 2020).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "Webex meeting participants in the month", "display_value": "well over 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Webex meeting participants (attendees) in a month: a person who joins several meetings is counted each time; not unique users", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Cisco Q3 FY2020 earnings call prepared remarks (Q3FY20-Prepared-Remarks.pdf, call of 13 May 2020)", "source_url": "https://s21.q4cdn.com/812015656/files/doc_financials/2020/q3/Q3FY20-Prepared-Remarks.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-05-13", "accessed_at": "2026-10-14", "quote": "We had well over 500 million meeting participants generating 25 billion meeting minutes in April, more than triple the volume in February.", "locator": "Chuck Robbins remarks, remote-work and Webex paragraph (page 4 of the PDF)", "derived": false, "formula": null, "headline": false, "series": "cisco-webex-monthly-meeting-participants", "history": [], "notes": "Contradiction: Cisco's own Webex blog of 26 May 2020 gives '500M meeting participants, with a total of 35B meeting minutes' for April (see webex-blog-2020-05-26-restates-april-2020-meeting-minutes-as-35-billion). Raw: cisco-prepared-remarks-q3fy20.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-q3fy20-2020-05-13-webex-over-500-million-meeting-participants-april-2020", "citation_text": "More than 500 million meeting participants used Webex in April 2020, generating 25 billion meeting minutes, more than triple February's volume, Cisco told investors (Cisco, 2020). Source: Cisco Systems, \"Cisco Q3 FY2020 earnings call prepared remarks (Q3FY20-Prepared-Remarks.pdf, call of 13 May 2020)\" (https://s21.q4cdn.com/812015656/files/doc_financials/2020/q3/Q3FY20-Prepared-Remarks.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-q3fy20-2020-05-13-webex-over-500-million-meeting-participants-april-2020." }, { "id": "cisco-q1fy21-2020-11-12-webex-nearly-600-million-participants-october-2020", "family": "communication-and-email", "statement": "Nearly 600 million participants used Webex in October 2020, almost double March's number, Cisco said on its November 2020 earnings call (Cisco, 2020).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "Webex meeting participants in the month", "display_value": "nearly 600 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-10", "population": "Webex meeting participants (attendees) in a month: a person who joins several meetings is counted each time; not unique users", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Cisco Q1 FY2021 earnings call prepared remarks (Q1FY21-Prepared-Remarks.pdf, call of 12 November 2020)", "source_url": "https://s21.q4cdn.com/812015656/files/doc_financials/2021/q1/Q1FY21-Prepared-Remarks.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-11-12", "accessed_at": "2026-10-14", "quote": "Last month alone, Webex had nearly 600 million participants, almost double the number we had in March.", "locator": "Chuck Robbins remarks, Webex paragraph", "derived": false, "formula": null, "headline": false, "series": "cisco-webex-monthly-meeting-participants", "history": [], "notes": "'Last month' on a 12 November 2020 call is October 2020. Raw: cisco-prepared-remarks-q1fy21.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-q1fy21-2020-11-12-webex-nearly-600-million-participants-october-2020", "citation_text": "Nearly 600 million participants used Webex in October 2020, almost double March's number, Cisco said on its November 2020 earnings call (Cisco, 2020). Source: Cisco Systems, \"Cisco Q1 FY2021 earnings call prepared remarks (Q1FY21-Prepared-Remarks.pdf, call of 12 November 2020)\" (https://s21.q4cdn.com/812015656/files/doc_financials/2021/q1/Q1FY21-Prepared-Remarks.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-q1fy21-2020-11-12-webex-nearly-600-million-participants-october-2020." }, { "id": "cisco-q2fy21-2021-02-09-webex-nearly-600-million-quarterly-average-users", "family": "communication-and-email", "statement": "Nearly 600 million quarterly average users was the last Webex figure Cisco gave, on its February 2021 earnings call; it has published no Webex usage count since (Cisco, 2021).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "Webex 'quarterly average users' (Cisco's wording; the earlier counts were monthly meeting participants)", "display_value": "nearly 600 million", "display_label": "Cisco earnings call, February 2021", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-Q4", "population": "Webex users averaged over Cisco's fiscal quarter to January 2021 (Cisco did not define the measure)", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Cisco Q2 FY2021 earnings call prepared remarks (Q2FY21-Prepared-Remarks.pdf, call of 9 February 2021)", "source_url": "https://s21.q4cdn.com/812015656/files/doc_financials/2021/q2/Q2FY21-Prepared-Remarks.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-02-09", "accessed_at": "2026-10-14", "quote": "I am so proud of the work the Webex team has done to ensure our nearly 600 million quarterly average users are able to stay connected and productive.", "locator": "Chuck Robbins remarks, Webex paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Latest Webex figure as of 14 October 2026. The wording moved from 'meeting participants' (a per-meeting count) to 'quarterly average users' without a definition, so it is not comparable with daily or monthly active users elsewhere. Later prepared remarks (fiscal 2022 to Q2 fiscal 2026, checked quarter by quarter) mention Webex only as a revenue line, e.g. 'growth in CPaaS, WebEx, and Cloud Contact Center' (11 February 2026). Raw: cisco-prepared-remarks-q2fy21.txt, cisco-prepared-remarks-q2fy26.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-q2fy21-2021-02-09-webex-nearly-600-million-quarterly-average-users", "citation_text": "Nearly 600 million quarterly average users was the last Webex figure Cisco gave, on its February 2021 earnings call; it has published no Webex usage count since (Cisco, 2021). Source: Cisco Systems, \"Cisco Q2 FY2021 earnings call prepared remarks (Q2FY21-Prepared-Remarks.pdf, call of 9 February 2021)\" (https://s21.q4cdn.com/812015656/files/doc_financials/2021/q2/Q2FY21-Prepared-Remarks.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-q2fy21-2021-02-09-webex-nearly-600-million-quarterly-average-users." }, { "id": "cisco-earnings-no-webex-usage-figure-after-february-2021", "family": "communication-and-email", "statement": "No Webex user or participant count has come from Cisco since February 2021: its earnings remarks to February 2026 mention Webex only as a source of collaboration revenue (Cisco, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "Webex usage figures published after 9 February 2021 (none)", "display_value": "no figure since February 2021", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-05 to 2026-08", "population": "Cisco quarterly earnings prepared remarks Q3 FY2021 to Q2 FY2026 (Q1-Q2 FY2025 and Q3-Q4 FY2026 remarks not at the usual address) and the Q4 FY2026 press release", "sample_n": null, "publisher": "Cisco Systems", "source_title": "Cisco Q2 FY2026 earnings call prepared remarks (Q2FY26-Prepared-Remarks.pdf, call of 11 February 2026)", "source_url": "https://s21.q4cdn.com/812015656/files/doc_financials/2026/q2/Q2FY26-Prepared-Remarks.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-02-11", "accessed_at": "2026-10-14", "quote": "Collaboration posted solid growth of 6% led by double digit growth in Devices as well as growth in CPaaS, WebEx, and Cloud Contact Center.", "locator": "Financial review, product revenue by category", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A discontinued disclosure. The 12 August 2026 results release (Q4 FY2026) gives only 'Collaboration up 12%' in product revenue (https://www.sec.gov/Archives/edgar/data/858877/000085887726000106/exhibit991pressrelease-q4f.htm). Raw: cisco-prepared-remarks-q2fy26.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cisco-earnings-no-webex-usage-figure-after-february-2021", "citation_text": "No Webex user or participant count has come from Cisco since February 2021: its earnings remarks to February 2026 mention Webex only as a source of collaboration revenue (Cisco, 2026). Source: Cisco Systems, \"Cisco Q2 FY2026 earnings call prepared remarks (Q2FY26-Prepared-Remarks.pdf, call of 11 February 2026)\" (https://s21.q4cdn.com/812015656/files/doc_financials/2026/q2/Q2FY26-Prepared-Remarks.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cisco-earnings-no-webex-usage-figure-after-february-2021." }, { "id": "webex-blog-2020-05-26-restates-april-2020-meeting-minutes-as-35-billion", "family": "communication-and-email", "statement": "Cisco's Webex blog gives April 2020 as 500 million meeting participants with **35 billion** meeting minutes, against the 25 billion minutes Cisco gave investors for the same month (Cisco, 2020).", "short_statement": null, "short_refs": null, "value": 35000000000, "unit": "Webex meeting minutes in April 2020 as stated on the Webex blog", "display_value": "35 billion minutes (investors were told 25 billion)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Webex meeting minutes in one month", "sample_n": null, "publisher": "Cisco Systems", "source_title": "When the World Needs to Work, the World Works on Webex (Webex blog, Aruna Ravichandran, 26 May 2020, updated 28 November 2023)", "source_url": "https://blog.webex.com/collaboration/video-conferencing/the-world-works-on-webex/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-05-26", "accessed_at": "2026-10-14", "quote": "In the month of April, we hosted 500M meeting participants, with a total of 35B meeting minutes", "locator": "Section 'Webex: Here Then…Here Now', first paragraph (old URL blogs.cisco.com/collaboration/the-world-works-on-webex redirects here)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A contradiction inside Cisco: the 13 May 2020 earnings remarks said '25 billion meeting minutes in April' and Cisco's newsroom release of 16 June 2020 repeated 'half a billion meeting participants who generated 25 billion meeting minutes' (https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2020/m06/cisco-webex-helps-customers-stay-remotely-connected-and-reimagine-work.html, raw cisco-newsroom-2020-06-16-webex-half-a-billion-participants-25-billion-minutes.html); this blog, published two weeks after the call and updated in 2023, says 35 billion. Cite 25 billion (the investor statement) if a minutes figure is needed. Raw: webex-blog-2020-05-26-the-world-works-on-webex-500m-35b-minutes.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#webex-blog-2020-05-26-restates-april-2020-meeting-minutes-as-35-billion", "citation_text": "Cisco's Webex blog gives April 2020 as 500 million meeting participants with **35 billion** meeting minutes, against the 25 billion minutes Cisco gave investors for the same month (Cisco, 2020). Source: Cisco Systems, \"When the World Needs to Work, the World Works on Webex (Webex blog, Aruna Ravichandran, 26 May 2020, updated 28 November 2023)\" (https://blog.webex.com/collaboration/video-conferencing/the-world-works-on-webex/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#webex-blog-2020-05-26-restates-april-2020-meeting-minutes-as-35-billion." }, { "id": "google-blog-2012-06-28-gmail-over-425-million-active-users", "family": "communication-and-email", "statement": "More than 425 million active users had Gmail in June 2012, Google said on its official blog during its I/O conference (Google, 2012).", "short_statement": null, "short_refs": null, "value": 425000000, "unit": "active users of Gmail", "display_value": "more than 425 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-06", "population": "Gmail users (consumer and Workspace accounts) as counted by Google; 'monthly active users' where Google said so", "sample_n": null, "publisher": "Google", "source_title": "Chrome & Apps @ Google I/O: Your web, everywhere (Google official blog, 28 June 2012)", "source_url": "https://googleblog.blogspot.com/2012/06/chrome-apps-google-io-your-web.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2012-06-28", "accessed_at": "2026-10-14", "quote": "Gmail, which launched in 2004, has evolved from a simple email service to the primary mode of communication for more than 425 million active users globally.", "locator": "Section 'Living in the cloud'; the URL redirects to blog.google/products-and-platforms/products/chrome/chrome-apps-google-io-your-web/", "derived": false, "formula": null, "headline": false, "series": "google-gmail-users", "history": [], "notes": "Raw: google-blog-2012-06-28-chrome-apps-google-io-gmail-425-million.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-blog-2012-06-28-gmail-over-425-million-active-users", "citation_text": "More than 425 million active users had Gmail in June 2012, Google said on its official blog during its I/O conference (Google, 2012). Source: Google, \"Chrome & Apps @ Google I/O: Your web, everywhere (Google official blog, 28 June 2012)\" (https://googleblog.blogspot.com/2012/06/chrome-apps-google-io-your-web.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-blog-2012-06-28-gmail-over-425-million-active-users." }, { "id": "techcrunch-2015-05-28-gmail-900-million-users-google-io-2015", "family": "communication-and-email", "statement": "900 million users had Gmail in May 2015, three-quarters of them on mobile devices, Google's Sundar Pichai said at the I/O conference, as TechCrunch reported (TechCrunch, 2015).", "short_statement": null, "short_refs": null, "value": 900000000, "unit": "users of Gmail (total, as announced)", "display_value": "900 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-05", "population": "Gmail users (consumer and Workspace accounts) as counted by Google; 'monthly active users' where Google said so", "sample_n": null, "publisher": "TechCrunch", "source_title": "Gmail Now Has 900M Active Users, 75% On Mobile (TechCrunch, Frederic Lardinois, 28 May 2015)", "source_url": "https://techcrunch.com/2015/05/28/gmail-now-has-900m-active-users-75-on-mobile/", "source_type": "secondary", "source_access": "open", "published_at": "2015-05-28", "accessed_at": "2026-10-14", "quote": "Google’s senior vice president of products Sundar Pichai today announced that Gmail now has a total of 900 million users at the company’s annual I/O developers conference.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gmail-users", "history": [], "notes": "Google published no transcript or blog post with the figure; the keynote is the primary source, TechCrunch the first written report. Wording drift: the body says 'a total of 900 million users', the headline 'active users'. Raw: techcrunch-2015-05-28-gmail-900m-active-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2015-05-28-gmail-900-million-users-google-io-2015", "citation_text": "900 million users had Gmail in May 2015, three-quarters of them on mobile devices, Google's Sundar Pichai said at the I/O conference, as TechCrunch reported (TechCrunch, 2015). Source: TechCrunch, \"Gmail Now Has 900M Active Users, 75% On Mobile (TechCrunch, Frederic Lardinois, 28 May 2015)\" (https://techcrunch.com/2015/05/28/gmail-now-has-900m-active-users-75-on-mobile/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2015-05-28-gmail-900-million-users-google-io-2015." }, { "id": "androidcentral-2016-02-01-gmail-over-1-billion-monthly-active-users", "family": "communication-and-email", "statement": "More than 1 billion people used Gmail each month (monthly active users) at the end of 2015, Google chief executive Sundar Pichai said on the February 2016 earnings call, as Android Central reported (Android Central, 2016).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users of Gmail", "display_value": "over 1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Gmail users (consumer and Workspace accounts) as counted by Google; 'monthly active users' where Google said so", "sample_n": null, "publisher": "Android Central", "source_title": "Gmail now has over 1 billion monthly active users (Android Central, Andrew Martonik, 1 February 2016)", "source_url": "https://www.androidcentral.com/gmail-now-has-over-1-billion-monthly-active-users", "source_type": "secondary", "source_access": "open", "published_at": "2016-02-01", "accessed_at": "2026-10-14", "quote": "Speaking on Google's Q4 2015 earnings call, CEO Sundar Pichai announced that at the end of 2015, Gmail had over one billion monthly active users.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "google-gmail-users", "history": [], "notes": "Alphabet posted earnings transcripts only from Q2 2016 (none for Q4 2015 on abc.xyz or in the Wayback Machine), so the call is cited through the first report. Gmail was the seventh Google product past 1 billion monthly users. Raw: androidcentral-2016-02-01-gmail-over-1-billion-monthly-active-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#androidcentral-2016-02-01-gmail-over-1-billion-monthly-active-users", "citation_text": "More than 1 billion people used Gmail each month (monthly active users) at the end of 2015, Google chief executive Sundar Pichai said on the February 2016 earnings call, as Android Central reported (Android Central, 2016). Source: Android Central, \"Gmail now has over 1 billion monthly active users (Android Central, Andrew Martonik, 1 February 2016)\" (https://www.androidcentral.com/gmail-now-has-over-1-billion-monthly-active-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#androidcentral-2016-02-01-gmail-over-1-billion-monthly-active-users." }, { "id": "alphabet-q3-2018-earnings-2018-10-25-gmail-over-1-5-billion-monthly-active-users", "family": "communication-and-email", "statement": "More than 1.5 billion people used Gmail each month (monthly active users) in October 2018, Google said on Alphabet's earnings call, the last Gmail user count Google has given (Alphabet, 2018).", "short_statement": null, "short_refs": null, "value": 1500000000, "unit": "monthly active users of Gmail", "display_value": "more than 1.5 billion", "display_label": "Alphabet earnings call, October 2018", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-Q3", "population": "Gmail users (consumer and Workspace accounts) as counted by Google; 'monthly active users' where Google said so", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Q3 2018 Earnings Call transcript (25 October 2018), Wayback capture of 12 November 2020", "source_url": "https://web.archive.org/web/20201112040450/https://abc.xyz/investor/static/pdf/2018_Q3_Earnings_Transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2018-10-25", "accessed_at": "2026-10-14", "quote": "Google Drive became the eighth Google product with one billion monthly active users. And Gmail now has more than 1.5 billion monthly active users.", "locator": "Sundar Pichai remarks, G Suite paragraph; original URL https://abc.xyz/investor/static/pdf/2018_Q3_Earnings_Transcript.pdf now returns Alphabet's site map", "derived": false, "formula": null, "headline": false, "series": "google-gmail-users", "history": [], "notes": "Latest Gmail figure as of 14 October 2026 (see alphabet-earnings-no-gmail-user-count-after-october-2018). The widely repeated '1.8 billion' has no Google source (see ap-2024-04-01-restates-gmail-1-8-billion-active-accounts). Google Workspace 'users' totals (all Workspace apps) belong to the office-suites family. Raw: alphabet-earnings-transcript-2018_Q3-wayback.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2018-earnings-2018-10-25-gmail-over-1-5-billion-monthly-active-users", "citation_text": "More than 1.5 billion people used Gmail each month (monthly active users) in October 2018, Google said on Alphabet's earnings call, the last Gmail user count Google has given (Alphabet, 2018). Source: Alphabet, \"Alphabet Q3 2018 Earnings Call transcript (25 October 2018), Wayback capture of 12 November 2020\" (https://web.archive.org/web/20201112040450/https://abc.xyz/investor/static/pdf/2018_Q3_Earnings_Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2018-earnings-2018-10-25-gmail-over-1-5-billion-monthly-active-users." }, { "id": "alphabet-earnings-no-gmail-user-count-after-october-2018", "family": "communication-and-email", "statement": "No Gmail user count has come from Google since October 2018: Alphabet's earnings calls from 2019 to July 2026 mention Gmail features but give no figure (Google, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "Gmail user figures published after 25 October 2018 (none)", "display_value": "no figure since October 2018", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01 to 2026-07", "population": "Alphabet earnings call transcripts Q4 2018 to Q2 2025 (Wayback copies) and Google's CEO earnings remarks Q2 2025 to Q2 2026 (blog.google)", "sample_n": null, "publisher": "Google", "source_title": "Q4 2025 earnings call: Remarks from our CEO (blog.google, 4 February 2026)", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q4-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-04", "accessed_at": "2026-10-14", "quote": "In January alone, we have: Launched Personal Intelligence in AI Mode in Search and the Gemini app; Introduced new AI features to Gmail and updated Veo", "locator": "Section on products and platforms; transcripts checked: 2018 Q4 to 2025 Q2 (2021 Q4 included); CEO remarks: Q2 2025, Q3 2025, Q4 2025, Q1 2026, Q2 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A discontinued disclosure. The Q1 2025 call mentions Gmail only as 'more than 2 billion AI assists monthly, including summarizing Gmail and refining Docs' (Workspace AI). Raw: google-blog-2026-02-04-q4-2025-earnings-ceo-remarks.html, google-blog-earnings-ceo-remarks-q1-2026.html, -q2-2026.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-earnings-no-gmail-user-count-after-october-2018", "citation_text": "No Gmail user count has come from Google since October 2018: Alphabet's earnings calls from 2019 to July 2026 mention Gmail features but give no figure (Google, 2026). Source: Google, \"Q4 2025 earnings call: Remarks from our CEO (blog.google, 4 February 2026)\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q4-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-earnings-no-gmail-user-count-after-october-2018." }, { "id": "ap-2024-04-01-restates-gmail-1-8-billion-active-accounts", "family": "communication-and-email", "statement": "The Associated Press reported for Gmail's 20th birthday in April 2024 that it 'now has 1.8 billion active accounts', a figure with no source given and no Google statement behind it; Google's last count was 1.5 billion monthly users in 2018 (AP, 2024).", "short_statement": null, "short_refs": null, "value": 1800000000, "unit": "'active accounts' as reported (no vendor source)", "display_value": "1.8 billion (unsourced)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-04", "population": "Press restatement of Gmail's size", "sample_n": null, "publisher": "The Associated Press (via The Globe and Mail)", "source_title": "Twenty years ago, Google transformed email with Gmail (The Associated Press, published by The Globe and Mail, 1 April 2024)", "source_url": "https://www.theglobeandmail.com/world/video-twenty-years-ago-google-transformed-email-with-gmail/", "source_type": "secondary", "source_access": "open", "published_at": "2024-04-01", "accessed_at": "2026-10-14", "quote": "Gmail now has 1.8 billion active accounts worldwide.", "locator": "Article text (AP video story); page metadata datePublished 2024-04-01T12:48:11Z", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: an unsourced total, presented as current; accounts are not active users. apnews.com could not be fetched (blocked to automated tools); the Globe and Mail carries the AP text. Raw: globeandmail-ap-2024-04-01-twenty-years-ago-google-transformed-email-with-gmail.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#ap-2024-04-01-restates-gmail-1-8-billion-active-accounts", "citation_text": "The Associated Press reported for Gmail's 20th birthday in April 2024 that it 'now has 1.8 billion active accounts', a figure with no source given and no Google statement behind it; Google's last count was 1.5 billion monthly users in 2018 (AP, 2024). Source: The Associated Press (via The Globe and Mail), \"Twenty years ago, Google transformed email with Gmail (The Associated Press, published by The Globe and Mail, 1 April 2024)\" (https://www.theglobeandmail.com/world/video-twenty-years-ago-google-transformed-email-with-gmail/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#ap-2024-04-01-restates-gmail-1-8-billion-active-accounts." }, { "id": "alphabet-q1-2020-earnings-2020-04-28-meet-over-100-million-daily-meeting-participants", "family": "communication-and-email", "statement": "More than 100 million daily meeting participants were using Google Meet in April 2020, with roughly 3 million new users a day, Google chief executive Sundar Pichai said (Alphabet, 2020).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "daily Google Meet meeting participants", "display_value": "over 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-04", "population": "Google Meet meeting participants: counted per meeting joined, not unique users", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Q1 2020 Earnings Call transcript (28 April 2020), Wayback capture of 9 July 2021", "source_url": "https://web.archive.org/web/20210709161617/https://abc.xyz/investor/static/pdf/2020_Q1_Earnings_Transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-04-28", "accessed_at": "2026-10-14", "quote": "Last week, we surpassed a significant milestone and are now adding roughly 3 million new users each day, and have seen a thirty fold increase in usage since January. There are now over 100 million daily Meet meeting participants.", "locator": "Sundar Pichai opening remarks, COVID-19 usage paragraph", "derived": false, "formula": null, "headline": false, "series": "google-meet-daily-meeting-participants", "history": [], "notes": "Same week Zoom claimed 300 million daily meeting participants and Microsoft 200 million Teams meeting participants in a single day: all three are per-meeting counts, not people. Raw: alphabet-earnings-transcript-2020_Q1-wayback.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q1-2020-earnings-2020-04-28-meet-over-100-million-daily-meeting-participants", "citation_text": "More than 100 million daily meeting participants were using Google Meet in April 2020, with roughly 3 million new users a day, Google chief executive Sundar Pichai said (Alphabet, 2020). Source: Alphabet, \"Alphabet Q1 2020 Earnings Call transcript (28 April 2020), Wayback capture of 9 July 2021\" (https://web.archive.org/web/20210709161617/https://abc.xyz/investor/static/pdf/2020_Q1_Earnings_Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q1-2020-earnings-2020-04-28-meet-over-100-million-daily-meeting-participants." }, { "id": "alphabet-q2-2020-earnings-2020-07-30-meet-over-600-million-participants-single-week", "family": "communication-and-email", "statement": "More than 600 million Google Meet participants were counted in a single week at the peak between April and June 2020, Google said (Alphabet, 2020).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "Google Meet participants in one week (peak)", "display_value": "more than 600 million in a week", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-Q2", "population": "Google Meet meeting participants: counted per meeting joined, not unique users", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Q2 2020 Earnings Call transcript (30 July 2020), Wayback capture of 9 July 2021", "source_url": "https://web.archive.org/web/20210709161522/https://abc.xyz/investor/static/pdf/2020_Q2_Earnings_Transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-07-30", "accessed_at": "2026-10-14", "quote": "In Q2, we peaked at more than 600 million Meet participants in a single week.", "locator": "Sundar Pichai remarks, Google Cloud and G Suite paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Weekly participants, a different window from the daily figures before and after. Raw: alphabet-earnings-transcript-2020_Q2-wayback.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2020-earnings-2020-07-30-meet-over-600-million-participants-single-week", "citation_text": "More than 600 million Google Meet participants were counted in a single week at the peak between April and June 2020, Google said (Alphabet, 2020). Source: Alphabet, \"Alphabet Q2 2020 Earnings Call transcript (30 July 2020), Wayback capture of 9 July 2021\" (https://web.archive.org/web/20210709161522/https://abc.xyz/investor/static/pdf/2020_Q2_Earnings_Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q2-2020-earnings-2020-07-30-meet-over-600-million-participants-single-week." }, { "id": "alphabet-q3-2020-earnings-2020-10-29-meet-peak-235-million-daily-meeting-participants", "family": "communication-and-email", "statement": "235 million daily meeting participants used Google Meet at its peak between July and September 2020, with more than 7.5 billion daily video call minutes, the last Meet usage count Google gave (Alphabet, 2020).", "short_statement": null, "short_refs": null, "value": 235000000, "unit": "daily Google Meet meeting participants (peak day in the quarter)", "display_value": "235 million (peak day)", "display_label": "Alphabet earnings call, October 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-Q3", "population": "Google Meet meeting participants: counted per meeting joined, not unique users", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Q3 2020 Earnings Call transcript (29 October 2020), Wayback capture of 13 February 2021", "source_url": "https://web.archive.org/web/20210213102001/https://abc.xyz/investor/static/pdf/2020_Q3_Earnings_Transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-10-29", "accessed_at": "2026-10-14", "quote": "For example, Google Meet saw a peak in Q3 of 235 million daily meeting participants and more than 7.5 billion daily video call minutes.", "locator": "Sundar Pichai remarks, Google Workspace paragraph (repeated by Ruth Porat in Q&A)", "derived": false, "formula": null, "headline": false, "series": "google-meet-daily-meeting-participants", "history": [], "notes": "No Meet user or participant total since; roundup claims of '300 million monthly Meet users' have no Google source found. Raw: alphabet-earnings-transcript-2020_Q3-wayback.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2020-earnings-2020-10-29-meet-peak-235-million-daily-meeting-participants", "citation_text": "235 million daily meeting participants used Google Meet at its peak between July and September 2020, with more than 7.5 billion daily video call minutes, the last Meet usage count Google gave (Alphabet, 2020). Source: Alphabet, \"Alphabet Q3 2020 Earnings Call transcript (29 October 2020), Wayback capture of 13 February 2021\" (https://web.archive.org/web/20210213102001/https://abc.xyz/investor/static/pdf/2020_Q3_Earnings_Transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-q3-2020-earnings-2020-10-29-meet-peak-235-million-daily-meeting-participants." }, { "id": "google-2025-07-23-ceo-remarks-over-50-million-people-used-meet-ai-meeting-notes-june-2025", "family": "communication-and-email", "statement": "More than 50 million people used AI-powered meeting notes in Google Meet in June 2025, Google said; it is a floor for Meet's users, not a total, and the only Meet usage figure since 2020 (Google, 2025).", "short_statement": null, "short_refs": null, "value": 50000000, "unit": "people using AI meeting notes in Google Meet in one month (a subset of Meet users)", "display_value": "over 50 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-06", "population": "People who used the AI meeting-notes feature in Google Meet in June 2025", "sample_n": null, "publisher": "Google", "source_title": "Q2 2025 earnings call: Remarks from our CEO (blog.google, 23 July 2025)", "source_url": "https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2025/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-07-23", "accessed_at": "2026-10-14", "quote": "In June alone, over 50 million people used AI-powered meeting notes in Google Meet.", "locator": "Section on AI across products (same sentence in the call transcript)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Raw: google-blog-2025-07-23-q2-2025-earnings-ceo-remarks.html, alphabet-earnings-transcript-2025_Q2-wayback.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2025-07-23-ceo-remarks-over-50-million-people-used-meet-ai-meeting-notes-june-2025", "citation_text": "More than 50 million people used AI-powered meeting notes in Google Meet in June 2025, Google said; it is a floor for Meet's users, not a total, and the only Meet usage figure since 2020 (Google, 2025). Source: Google, \"Q2 2025 earnings call: Remarks from our CEO (blog.google, 23 July 2025)\" (https://blog.google/company-news/inside-google/message-ceo/alphabet-earnings-q2-2025/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2025-07-23-ceo-remarks-over-50-million-people-used-meet-ai-meeting-notes-june-2025." }, { "id": "litmus-2012-07-email-client-share-apple-39pct-derived", "family": "communication-and-email", "statement": "39% of email opens tracked by Litmus in July 2012 were in Apple's mail apps (iPhone 21%, iPad 9%, Mac Apple Mail 9%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2012).", "short_statement": null, "short_refs": null, "value": 39, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "39%", "display_label": "", "display_hook": null, "row_label": "2012: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2012-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24", "source_url": "https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2012-08-24", "accessed_at": "2026-10-14", "quote": "Calculated from 77.9 million opens tracked by Litmus Email Analytics in July 2012 ... #1 Apple iPhone 21% +0.02 ... #3 Apple iPad 9% +0.85 ... #6 Apple Mail 9% -0.09", "locator": "Top-10 leaderboard, Wayback snapshot 20120824113006; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 21% + Apple iPad 9% + Apple Mail 9% (each rounded by Litmus) = 39%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 77.9 million opens in July 2012. Raw: litmus-ecms-wayback-20120824-July-2012.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-apple-39pct-derived", "citation_text": "39% of email opens tracked by Litmus in July 2012 were in Apple's mail apps (iPhone 21%, iPad 9%, Mac Apple Mail 9%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2012). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24\" (https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-apple-39pct-derived." }, { "id": "litmus-2012-07-email-client-share-gmail-4pct", "family": "communication-and-email", "statement": "4% of email opens tracked by Litmus in July 2012 were in Gmail (web and apps combined) (Litmus, 2012).", "short_statement": null, "short_refs": null, "value": 4, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "2012: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2012-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24", "source_url": "https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2012-08-24", "accessed_at": "2026-10-14", "quote": "Calculated from 77.9 million opens tracked by Litmus Email Analytics in July 2012 ... #8 Gmail 4% +0.22", "locator": "Top-10 leaderboard, Wayback snapshot 20120824113006; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 77.9 million opens in July 2012. Raw: litmus-ecms-wayback-20120824-July-2012.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-gmail-4pct", "citation_text": "4% of email opens tracked by Litmus in July 2012 were in Gmail (web and apps combined) (Litmus, 2012). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24\" (https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-gmail-4pct." }, { "id": "litmus-2012-07-email-client-share-outlook-desktop-18pct", "family": "communication-and-email", "statement": "18% of email opens tracked by Litmus in July 2012 were in the Outlook desktop app (Litmus, 2012).", "short_statement": null, "short_refs": null, "value": 18, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "2012: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2012-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24", "source_url": "https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2012-08-24", "accessed_at": "2026-10-14", "quote": "Calculated from 77.9 million opens tracked by Litmus Email Analytics in July 2012 ... #2 Outlook 18% -0.33", "locator": "Top-10 leaderboard, Wayback snapshot 20120824113006; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 77.9 million opens in July 2012. Raw: litmus-ecms-wayback-20120824-July-2012.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-outlook-desktop-18pct", "citation_text": "18% of email opens tracked by Litmus in July 2012 were in the Outlook desktop app (Litmus, 2012). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24\" (https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-outlook-desktop-18pct." }, { "id": "litmus-2012-07-email-client-share-yahoo-9pct", "family": "communication-and-email", "statement": "9% of email opens tracked by Litmus in July 2012 were in Yahoo Mail (Litmus, 2012).", "short_statement": null, "short_refs": null, "value": 9, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "2012: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2012-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24", "source_url": "https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2012-08-24", "accessed_at": "2026-10-14", "quote": "Calculated from 77.9 million opens tracked by Litmus Email Analytics in July 2012 ... #4 Yahoo! Mail 9% -0.21", "locator": "Top-10 leaderboard, Wayback snapshot 20120824113006; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 77.9 million opens in July 2012. Raw: litmus-ecms-wayback-20120824-July-2012.html. Litmus listed shares as whole numbers before 2022. July 2012 also listed 'Yahoo! Mail Classic' at 2% separately.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-yahoo-9pct", "citation_text": "9% of email opens tracked by Litmus in July 2012 were in Yahoo Mail (Litmus, 2012). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2012 data, Wayback capture 2012-08-24\" (https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2012-07-email-client-share-yahoo-9pct." }, { "id": "litmus-2013-07-email-client-share-apple-43pct-derived", "family": "communication-and-email", "statement": "43% of email opens tracked by Litmus in July 2013 were in Apple's mail apps (iPhone 23%, iPad 12%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2013).", "short_statement": null, "short_refs": null, "value": 43, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "43%", "display_label": "", "display_hook": null, "row_label": "2013: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2013-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03", "source_url": "https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2013-08-03", "accessed_at": "2026-10-14", "quote": "Calculated from 258 million opens tracked by Litmus Email Analytics in July 2013 ... #1 Apple iPhone 23% -0.3 ... #3 Apple iPad 12% +0.25 ... #4 Apple Mail 8% -0.04", "locator": "Top-10 leaderboard, Wayback snapshot 20130803033106; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 23% + Apple iPad 12% + Apple Mail 8% (each rounded by Litmus) = 43%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 258 million opens in July 2013. Raw: litmus-ecms-wayback-20130803-July-2013.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-apple-43pct-derived", "citation_text": "43% of email opens tracked by Litmus in July 2013 were in Apple's mail apps (iPhone 23%, iPad 12%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2013). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03\" (https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-apple-43pct-derived." }, { "id": "litmus-2013-07-email-client-share-gmail-4pct", "family": "communication-and-email", "statement": "4% of email opens tracked by Litmus in July 2013 were in Gmail (web and apps combined) (Litmus, 2013).", "short_statement": null, "short_refs": null, "value": 4, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "2013: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2013-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03", "source_url": "https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2013-08-03", "accessed_at": "2026-10-14", "quote": "Calculated from 258 million opens tracked by Litmus Email Analytics in July 2013 ... #8 Gmail 4% -0.21", "locator": "Top-10 leaderboard, Wayback snapshot 20130803033106; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 258 million opens in July 2013. Raw: litmus-ecms-wayback-20130803-July-2013.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-gmail-4pct", "citation_text": "4% of email opens tracked by Litmus in July 2013 were in Gmail (web and apps combined) (Litmus, 2013). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03\" (https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-gmail-4pct." }, { "id": "litmus-2013-07-email-client-share-outlook-desktop-19pct", "family": "communication-and-email", "statement": "19% of email opens tracked by Litmus in July 2013 were in the Outlook desktop app (Litmus, 2013).", "short_statement": null, "short_refs": null, "value": 19, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "19%", "display_label": "", "display_hook": null, "row_label": "2013: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2013-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03", "source_url": "https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2013-08-03", "accessed_at": "2026-10-14", "quote": "Calculated from 258 million opens tracked by Litmus Email Analytics in July 2013 ... #2 Outlook 19% +0.85", "locator": "Top-10 leaderboard, Wayback snapshot 20130803033106; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 258 million opens in July 2013. Raw: litmus-ecms-wayback-20130803-July-2013.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-outlook-desktop-19pct", "citation_text": "19% of email opens tracked by Litmus in July 2013 were in the Outlook desktop app (Litmus, 2013). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03\" (https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-outlook-desktop-19pct." }, { "id": "litmus-2013-07-email-client-share-yahoo-6pct", "family": "communication-and-email", "statement": "6% of email opens tracked by Litmus in July 2013 were in Yahoo Mail (Litmus, 2013).", "short_statement": null, "short_refs": null, "value": 6, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": "2013: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2013-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03", "source_url": "https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2013-08-03", "accessed_at": "2026-10-14", "quote": "Calculated from 258 million opens tracked by Litmus Email Analytics in July 2013 ... #7 Yahoo! Mail 6% +0.07", "locator": "Top-10 leaderboard, Wayback snapshot 20130803033106; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 258 million opens in July 2013. Raw: litmus-ecms-wayback-20130803-July-2013.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-yahoo-6pct", "citation_text": "6% of email opens tracked by Litmus in July 2013 were in Yahoo Mail (Litmus, 2013). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2013 data, Wayback capture 2013-08-03\" (https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2013-07-email-client-share-yahoo-6pct." }, { "id": "litmus-2014-07-email-client-share-apple-47pct-derived", "family": "communication-and-email", "statement": "47% of email opens tracked by Litmus in July 2014 were in Apple's mail apps (iPhone 26%, iPad 13%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2014).", "short_statement": null, "short_refs": null, "value": 47, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "47%", "display_label": "", "display_hook": null, "row_label": "2014: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2014-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07", "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2014-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 755 million opens tracked by Litmus Email Analytics in July 2014 ... #1 Apple iPhone 26% +0.61 ... #4 Apple iPad 13% +0.25 ... #5 Apple Mail 8% -0.03", "locator": "Top-10 leaderboard, Wayback snapshot 20140807160714; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 26% + Apple iPad 13% + Apple Mail 8% (each rounded by Litmus) = 47%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 755 million opens in July 2014. Raw: litmus-ecms-wayback-20140807-July-2014.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-apple-47pct-derived", "citation_text": "47% of email opens tracked by Litmus in July 2014 were in Apple's mail apps (iPhone 26%, iPad 13%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2014). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07\" (https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-apple-47pct-derived." }, { "id": "litmus-2014-07-email-client-share-gmail-13pct", "family": "communication-and-email", "statement": "13% of email opens tracked by Litmus in July 2014 were in Gmail (web and apps combined) (Litmus, 2014).", "short_statement": null, "short_refs": null, "value": 13, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": "2014: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2014-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07", "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2014-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 755 million opens tracked by Litmus Email Analytics in July 2014 ... #2 Gmail 13% -0.56", "locator": "Top-10 leaderboard, Wayback snapshot 20140807160714; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 755 million opens in July 2014. Raw: litmus-ecms-wayback-20140807-July-2014.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-gmail-13pct", "citation_text": "13% of email opens tracked by Litmus in July 2014 were in Gmail (web and apps combined) (Litmus, 2014). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07\" (https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-gmail-13pct." }, { "id": "litmus-2014-07-email-client-share-outlook-desktop-13pct", "family": "communication-and-email", "statement": "13% of email opens tracked by Litmus in July 2014 were in the Outlook desktop app (Litmus, 2014).", "short_statement": null, "short_refs": null, "value": 13, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": "2014: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2014-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07", "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2014-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 755 million opens tracked by Litmus Email Analytics in July 2014 ... #3 Outlook 13% -0.34", "locator": "Top-10 leaderboard, Wayback snapshot 20140807160714; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 755 million opens in July 2014. Raw: litmus-ecms-wayback-20140807-July-2014.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-outlook-desktop-13pct", "citation_text": "13% of email opens tracked by Litmus in July 2014 were in the Outlook desktop app (Litmus, 2014). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07\" (https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-outlook-desktop-13pct." }, { "id": "litmus-2014-07-email-client-share-yahoo-5pct", "family": "communication-and-email", "statement": "5% of email opens tracked by Litmus in July 2014 were in Yahoo Mail (Litmus, 2014).", "short_statement": null, "short_refs": null, "value": 5, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "5%", "display_label": "", "display_hook": null, "row_label": "2014: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2014-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07", "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2014-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 755 million opens tracked by Litmus Email Analytics in July 2014 ... #8 Yahoo! Mail 5% -1.25", "locator": "Top-10 leaderboard, Wayback snapshot 20140807160714; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 755 million opens in July 2014. Raw: litmus-ecms-wayback-20140807-July-2014.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-yahoo-5pct", "citation_text": "5% of email opens tracked by Litmus in July 2014 were in Yahoo Mail (Litmus, 2014). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2014 data, Wayback capture 2014-08-07\" (https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2014-07-email-client-share-yahoo-5pct." }, { "id": "litmus-2015-07-email-client-share-apple-47pct-derived", "family": "communication-and-email", "statement": "47% of email opens tracked by Litmus in July 2015 were in Apple's mail apps (iPhone 28%, iPad 11%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2015).", "short_statement": null, "short_refs": null, "value": 47, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "47%", "display_label": "", "display_hook": null, "row_label": "2015: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2015-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02", "source_url": "https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2015-08-02", "accessed_at": "2026-10-14", "quote": "Calculated from 1.06 billion opens tracked by Litmus Email Analytics in July 2015 ... #1 Apple iPhone 28% +0.15 ... #3 Apple iPad 11% +0.09 ... #6 Apple Mail 8% -0.21", "locator": "Top-10 leaderboard, Wayback snapshot 20150802092125; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 28% + Apple iPad 11% + Apple Mail 8% (each rounded by Litmus) = 47%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 1.06 billion opens in July 2015. Raw: litmus-ecms-wayback-20150801-July-2015.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-apple-47pct-derived", "citation_text": "47% of email opens tracked by Litmus in July 2015 were in Apple's mail apps (iPhone 28%, iPad 11%, Mac Apple Mail 8%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2015). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02\" (https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-apple-47pct-derived." }, { "id": "litmus-2015-07-email-client-share-gmail-16pct", "family": "communication-and-email", "statement": "16% of email opens tracked by Litmus in July 2015 were in Gmail (web and apps combined) (Litmus, 2015).", "short_statement": null, "short_refs": null, "value": 16, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "16%", "display_label": "", "display_hook": null, "row_label": "2015: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2015-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02", "source_url": "https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2015-08-02", "accessed_at": "2026-10-14", "quote": "Calculated from 1.06 billion opens tracked by Litmus Email Analytics in July 2015 ... #2 Gmail 16% +0.26", "locator": "Top-10 leaderboard, Wayback snapshot 20150802092125; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 1.06 billion opens in July 2015. Raw: litmus-ecms-wayback-20150801-July-2015.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-gmail-16pct", "citation_text": "16% of email opens tracked by Litmus in July 2015 were in Gmail (web and apps combined) (Litmus, 2015). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02\" (https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-gmail-16pct." }, { "id": "litmus-2015-07-email-client-share-outlook-desktop-9pct", "family": "communication-and-email", "statement": "9% of email opens tracked by Litmus in July 2015 were in the Outlook desktop app (Litmus, 2015).", "short_statement": null, "short_refs": null, "value": 9, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "2015: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2015-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02", "source_url": "https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2015-08-02", "accessed_at": "2026-10-14", "quote": "Calculated from 1.06 billion opens tracked by Litmus Email Analytics in July 2015 ... #5 Outlook 9% -0.41", "locator": "Top-10 leaderboard, Wayback snapshot 20150802092125; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 1.06 billion opens in July 2015. Raw: litmus-ecms-wayback-20150801-July-2015.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-outlook-desktop-9pct", "citation_text": "9% of email opens tracked by Litmus in July 2015 were in the Outlook desktop app (Litmus, 2015). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02\" (https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-outlook-desktop-9pct." }, { "id": "litmus-2015-07-email-client-share-yahoo-4pct", "family": "communication-and-email", "statement": "4% of email opens tracked by Litmus in July 2015 were in Yahoo Mail (Litmus, 2015).", "short_statement": null, "short_refs": null, "value": 4, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "2015: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2015-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02", "source_url": "https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2015-08-02", "accessed_at": "2026-10-14", "quote": "Calculated from 1.06 billion opens tracked by Litmus Email Analytics in July 2015 ... #8 Yahoo! Mail 4% -0.16", "locator": "Top-10 leaderboard, Wayback snapshot 20150802092125; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 1.06 billion opens in July 2015. Raw: litmus-ecms-wayback-20150801-July-2015.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-yahoo-4pct", "citation_text": "4% of email opens tracked by Litmus in July 2015 were in Yahoo Mail (Litmus, 2015). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2015 data, Wayback capture 2015-08-02\" (https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2015-07-email-client-share-yahoo-4pct." }, { "id": "litmus-2016-07-email-client-share-apple-51pct-derived", "family": "communication-and-email", "statement": "51% of email opens tracked by Litmus in July 2016 were in Apple's mail apps (iPhone 33%, iPad 11%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 51, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "51%", "display_label": "", "display_hook": null, "row_label": "2016: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2016-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13", "source_url": "https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2016-08-13", "accessed_at": "2026-10-14", "quote": "Calculated from 1.17 billion opens tracked by Litmus Email Analytics in July 2016 ... #1 Apple iPhone 33% +0.1 ... #3 Apple iPad 11% +0.21 ... #5 Apple Mail 7% -0.2", "locator": "Top-10 leaderboard, Wayback snapshot 20160813212341; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 33% + Apple iPad 11% + Apple Mail 7% (each rounded by Litmus) = 51%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 1.17 billion opens in July 2016. Raw: litmus-ecms-wayback-20160813-July-2016.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-apple-51pct-derived", "citation_text": "51% of email opens tracked by Litmus in July 2016 were in Apple's mail apps (iPhone 33%, iPad 11%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2016). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13\" (https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-apple-51pct-derived." }, { "id": "litmus-2016-07-email-client-share-gmail-16pct", "family": "communication-and-email", "statement": "16% of email opens tracked by Litmus in July 2016 were in Gmail (web and apps combined) (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 16, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "16%", "display_label": "", "display_hook": null, "row_label": "2016: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2016-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13", "source_url": "https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2016-08-13", "accessed_at": "2026-10-14", "quote": "Calculated from 1.17 billion opens tracked by Litmus Email Analytics in July 2016 ... #2 Gmail 16% +0.3", "locator": "Top-10 leaderboard, Wayback snapshot 20160813212341; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 1.17 billion opens in July 2016. Raw: litmus-ecms-wayback-20160813-July-2016.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-gmail-16pct", "citation_text": "16% of email opens tracked by Litmus in July 2016 were in Gmail (web and apps combined) (Litmus, 2016). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13\" (https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-gmail-16pct." }, { "id": "litmus-2016-07-email-client-share-outlook-desktop-7pct", "family": "communication-and-email", "statement": "7% of email opens tracked by Litmus in July 2016 were in the Outlook desktop app (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 7, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "2016: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2016-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13", "source_url": "https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2016-08-13", "accessed_at": "2026-10-14", "quote": "Calculated from 1.17 billion opens tracked by Litmus Email Analytics in July 2016 ... #6 Outlook 7% -0.45", "locator": "Top-10 leaderboard, Wayback snapshot 20160813212341; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 1.17 billion opens in July 2016. Raw: litmus-ecms-wayback-20160813-July-2016.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-outlook-desktop-7pct", "citation_text": "7% of email opens tracked by Litmus in July 2016 were in the Outlook desktop app (Litmus, 2016). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13\" (https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-outlook-desktop-7pct." }, { "id": "litmus-2016-07-email-client-share-yahoo-3pct", "family": "communication-and-email", "statement": "3% of email opens tracked by Litmus in July 2016 were in Yahoo Mail (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 3, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "3%", "display_label": "", "display_hook": null, "row_label": "2016: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2016-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13", "source_url": "https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2016-08-13", "accessed_at": "2026-10-14", "quote": "Calculated from 1.17 billion opens tracked by Litmus Email Analytics in July 2016 ... #8 Yahoo! Mail 3% -0.14", "locator": "Top-10 leaderboard, Wayback snapshot 20160813212341; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 1.17 billion opens in July 2016. Raw: litmus-ecms-wayback-20160813-July-2016.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-yahoo-3pct", "citation_text": "3% of email opens tracked by Litmus in July 2016 were in Yahoo Mail (Litmus, 2016). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2016 data, Wayback capture 2016-08-13\" (https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-07-email-client-share-yahoo-3pct." }, { "id": "litmus-2017-07-email-client-share-apple-49pct-derived", "family": "communication-and-email", "statement": "49% of email opens tracked by Litmus in July 2017 were in Apple's mail apps (iPhone 31%, iPad 11%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2017).", "short_statement": null, "short_refs": null, "value": 49, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "49%", "display_label": "", "display_hook": null, "row_label": "2017: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2017-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09", "source_url": "https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2017-08-09", "accessed_at": "2026-10-14", "quote": "Calculated from 1.15 billion opens tracked by Litmus Email Analytics in July 2017 ... #1 Apple iPhone 31% -0.04 ... #3 Apple iPad 11% +0.43 ... #4 Apple Mail 7% -0.08", "locator": "Top-10 leaderboard, Wayback snapshot 20170809101254; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 31% + Apple iPad 11% + Apple Mail 7% (each rounded by Litmus) = 49%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 1.15 billion opens in July 2017. Raw: litmus-ecms-wayback-20170808-July-2017.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-apple-49pct-derived", "citation_text": "49% of email opens tracked by Litmus in July 2017 were in Apple's mail apps (iPhone 31%, iPad 11%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2017). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09\" (https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-apple-49pct-derived." }, { "id": "litmus-2017-07-email-client-share-gmail-22pct", "family": "communication-and-email", "statement": "22% of email opens tracked by Litmus in July 2017 were in Gmail (web and apps combined) (Litmus, 2017).", "short_statement": null, "short_refs": null, "value": 22, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "22%", "display_label": "", "display_hook": null, "row_label": "2017: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2017-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09", "source_url": "https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2017-08-09", "accessed_at": "2026-10-14", "quote": "Calculated from 1.15 billion opens tracked by Litmus Email Analytics in July 2017 ... #2 Gmail 22% +0.3", "locator": "Top-10 leaderboard, Wayback snapshot 20170809101254; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 1.15 billion opens in July 2017. Raw: litmus-ecms-wayback-20170808-July-2017.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-gmail-22pct", "citation_text": "22% of email opens tracked by Litmus in July 2017 were in Gmail (web and apps combined) (Litmus, 2017). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09\" (https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-gmail-22pct." }, { "id": "litmus-2017-07-email-client-share-outlook-desktop-6pct", "family": "communication-and-email", "statement": "6% of email opens tracked by Litmus in July 2017 were in the Outlook desktop app (Litmus, 2017).", "short_statement": null, "short_refs": null, "value": 6, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": "2017: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2017-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09", "source_url": "https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2017-08-09", "accessed_at": "2026-10-14", "quote": "Calculated from 1.15 billion opens tracked by Litmus Email Analytics in July 2017 ... #5 Outlook 6% -0.29", "locator": "Top-10 leaderboard, Wayback snapshot 20170809101254; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 1.15 billion opens in July 2017. Raw: litmus-ecms-wayback-20170808-July-2017.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-outlook-desktop-6pct", "citation_text": "6% of email opens tracked by Litmus in July 2017 were in the Outlook desktop app (Litmus, 2017). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09\" (https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-outlook-desktop-6pct." }, { "id": "litmus-2017-07-email-client-share-yahoo-3pct", "family": "communication-and-email", "statement": "3% of email opens tracked by Litmus in July 2017 were in Yahoo Mail (Litmus, 2017).", "short_statement": null, "short_refs": null, "value": 3, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "3%", "display_label": "", "display_hook": null, "row_label": "2017: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2017-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09", "source_url": "https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2017-08-09", "accessed_at": "2026-10-14", "quote": "Calculated from 1.15 billion opens tracked by Litmus Email Analytics in July 2017 ... #9 Yahoo! Mail 3% +0.08", "locator": "Top-10 leaderboard, Wayback snapshot 20170809101254; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 1.15 billion opens in July 2017. Raw: litmus-ecms-wayback-20170808-July-2017.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-yahoo-3pct", "citation_text": "3% of email opens tracked by Litmus in July 2017 were in Yahoo Mail (Litmus, 2017). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2017 data, Wayback capture 2017-08-09\" (https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2017-07-email-client-share-yahoo-3pct." }, { "id": "litmus-2018-07-email-client-share-apple-36pct-derived", "family": "communication-and-email", "statement": "36% of email opens tracked by Litmus in July 2018 were in Apple's mail apps (iPhone 22%, iPad 8%, Mac Apple Mail 6%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2018).", "short_statement": null, "short_refs": null, "value": 36, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": "2018: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2018-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04", "source_url": "https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2018-08-04", "accessed_at": "2026-10-14", "quote": "Calculated from 1.03 billion opens tracked by Litmus Email Analytics in July 2018 ... #1 Apple iPhone 22% -3.63 ... #4 Apple iPad 8% -0.64 ... #6 Apple Mail 6% -0.44", "locator": "Top-10 leaderboard, Wayback snapshot 20180804034609; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 22% + Apple iPad 8% + Apple Mail 6% (each rounded by Litmus) = 36%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 1.03 billion opens in July 2018. Raw: litmus-ecms-wayback-20180804-July-2018.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-apple-36pct-derived", "citation_text": "36% of email opens tracked by Litmus in July 2018 were in Apple's mail apps (iPhone 22%, iPad 8%, Mac Apple Mail 6%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2018). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04\" (https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-apple-36pct-derived." }, { "id": "litmus-2018-07-email-client-share-gmail-22pct", "family": "communication-and-email", "statement": "22% of email opens tracked by Litmus in July 2018 were in Gmail (web and apps combined) (Litmus, 2018).", "short_statement": null, "short_refs": null, "value": 22, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "22%", "display_label": "", "display_hook": null, "row_label": "2018: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2018-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04", "source_url": "https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2018-08-04", "accessed_at": "2026-10-14", "quote": "Calculated from 1.03 billion opens tracked by Litmus Email Analytics in July 2018 ... #2 Gmail 22% -2.16", "locator": "Top-10 leaderboard, Wayback snapshot 20180804034609; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 1.03 billion opens in July 2018. Raw: litmus-ecms-wayback-20180804-July-2018.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-gmail-22pct", "citation_text": "22% of email opens tracked by Litmus in July 2018 were in Gmail (web and apps combined) (Litmus, 2018). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04\" (https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-gmail-22pct." }, { "id": "litmus-2018-07-email-client-share-outlook-desktop-7pct", "family": "communication-and-email", "statement": "7% of email opens tracked by Litmus in July 2018 were in the Outlook desktop app (Litmus, 2018).", "short_statement": null, "short_refs": null, "value": 7, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "2018: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2018-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04", "source_url": "https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2018-08-04", "accessed_at": "2026-10-14", "quote": "Calculated from 1.03 billion opens tracked by Litmus Email Analytics in July 2018 ... #5 Outlook 7% +0.1", "locator": "Top-10 leaderboard, Wayback snapshot 20180804034609; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 1.03 billion opens in July 2018. Raw: litmus-ecms-wayback-20180804-July-2018.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-outlook-desktop-7pct", "citation_text": "7% of email opens tracked by Litmus in July 2018 were in the Outlook desktop app (Litmus, 2018). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04\" (https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-outlook-desktop-7pct." }, { "id": "litmus-2018-07-email-client-share-yahoo-13pct", "family": "communication-and-email", "statement": "13% of email opens tracked by Litmus in July 2018 were in Yahoo Mail (Litmus, 2018).", "short_statement": null, "short_refs": null, "value": 13, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": "2018: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2018-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04", "source_url": "https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2018-08-04", "accessed_at": "2026-10-14", "quote": "Calculated from 1.03 billion opens tracked by Litmus Email Analytics in July 2018 ... #3 Yahoo! Mail 13% +11.63", "locator": "Top-10 leaderboard, Wayback snapshot 20180804034609; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 1.03 billion opens in July 2018. Raw: litmus-ecms-wayback-20180804-July-2018.html. Litmus listed shares as whole numbers before 2022. July 2018's 13% is an outlier (up 11.63 points in a month), probably one large sender's audience.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-yahoo-13pct", "citation_text": "13% of email opens tracked by Litmus in July 2018 were in Yahoo Mail (Litmus, 2018). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2018 data, Wayback capture 2018-08-04\" (https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2018-07-email-client-share-yahoo-13pct." }, { "id": "litmus-2019-07-email-client-share-apple-41pct-derived", "family": "communication-and-email", "statement": "41% of email opens tracked by Litmus in July 2019 were in Apple's mail apps (iPhone 26%, iPad 8%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2019).", "short_statement": null, "short_refs": null, "value": 41, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "41%", "display_label": "", "display_hook": null, "row_label": "2019: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07", "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2019-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 786 million opens tracked by Litmus Email Analytics in July 2019 ... #2 Apple iPhone 26% -1.39 ... #4 Apple iPad 8% -0.05 ... #5 Apple Mail 7% +0.05", "locator": "Top-10 leaderboard, Wayback snapshot 20190807000555; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 26% + Apple iPad 8% + Apple Mail 7% (each rounded by Litmus) = 41%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 786 million opens in July 2019. Raw: litmus-ecms-wayback-20190806-July-2019.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-apple-41pct-derived", "citation_text": "41% of email opens tracked by Litmus in July 2019 were in Apple's mail apps (iPhone 26%, iPad 8%, Mac Apple Mail 7%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2019). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07\" (https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-apple-41pct-derived." }, { "id": "litmus-2019-07-email-client-share-gmail-29pct", "family": "communication-and-email", "statement": "29% of email opens tracked by Litmus in July 2019 were in Gmail (web and apps combined) (Litmus, 2019).", "short_statement": null, "short_refs": null, "value": 29, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "29%", "display_label": "", "display_hook": null, "row_label": "2019: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07", "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2019-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 786 million opens tracked by Litmus Email Analytics in July 2019 ... #1 Gmail 29% +0.32", "locator": "Top-10 leaderboard, Wayback snapshot 20190807000555; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 786 million opens in July 2019. Raw: litmus-ecms-wayback-20190806-July-2019.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-gmail-29pct", "citation_text": "29% of email opens tracked by Litmus in July 2019 were in Gmail (web and apps combined) (Litmus, 2019). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07\" (https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-gmail-29pct." }, { "id": "litmus-2019-07-email-client-share-outlook-desktop-11pct", "family": "communication-and-email", "statement": "11% of email opens tracked by Litmus in July 2019 were in the Outlook desktop app (Litmus, 2019).", "short_statement": null, "short_refs": null, "value": 11, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "2019: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07", "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2019-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 786 million opens tracked by Litmus Email Analytics in July 2019 ... #3 Outlook 11% +1.1", "locator": "Top-10 leaderboard, Wayback snapshot 20190807000555; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 786 million opens in July 2019. Raw: litmus-ecms-wayback-20190806-July-2019.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-outlook-desktop-11pct", "citation_text": "11% of email opens tracked by Litmus in July 2019 were in the Outlook desktop app (Litmus, 2019). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07\" (https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-outlook-desktop-11pct." }, { "id": "litmus-2019-07-email-client-share-yahoo-6pct", "family": "communication-and-email", "statement": "6% of email opens tracked by Litmus in July 2019 were in Yahoo Mail (Litmus, 2019).", "short_statement": null, "short_refs": null, "value": 6, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": "2019: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07", "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2019-08-07", "accessed_at": "2026-10-14", "quote": "Calculated from 786 million opens tracked by Litmus Email Analytics in July 2019 ... #6 Yahoo! Mail 6% -0.04", "locator": "Top-10 leaderboard, Wayback snapshot 20190807000555; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 786 million opens in July 2019. Raw: litmus-ecms-wayback-20190806-July-2019.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-yahoo-6pct", "citation_text": "6% of email opens tracked by Litmus in July 2019 were in Yahoo Mail (Litmus, 2019). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2019 data, Wayback capture 2019-08-07\" (https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2019-07-email-client-share-yahoo-6pct." }, { "id": "litmus-2020-07-email-client-share-apple-43pct-derived", "family": "communication-and-email", "statement": "43% of email opens tracked by Litmus in July 2020 were in Apple's mail apps (iPhone 30%, iPad 2%, Mac Apple Mail 11%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2020).", "short_statement": null, "short_refs": null, "value": 43, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "43%", "display_label": "", "display_hook": null, "row_label": "2020: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2020-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20", "source_url": "https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2020-08-20", "accessed_at": "2026-10-14", "quote": "Calculated from 929 million opens tracked by Litmus Email Analytics in July 2020 ... #2 Apple iPhone 30% +1.82 ... #6 Apple iPad 2% +0.16 ... #3 Apple Mail 11% +1.03", "locator": "Top-10 leaderboard, Wayback snapshot 20200820090603; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 30% + Apple iPad 2% + Apple Mail 11% (each rounded by Litmus) = 43%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 929 million opens in July 2020. Raw: litmus-ecms-wayback-20200820090603-July-2020.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-apple-43pct-derived", "citation_text": "43% of email opens tracked by Litmus in July 2020 were in Apple's mail apps (iPhone 30%, iPad 2%, Mac Apple Mail 11%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2020). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20\" (https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-apple-43pct-derived." }, { "id": "litmus-2020-07-email-client-share-gmail-32pct", "family": "communication-and-email", "statement": "32% of email opens tracked by Litmus in July 2020 were in Gmail (web and apps combined) (Litmus, 2020).", "short_statement": null, "short_refs": null, "value": 32, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "32%", "display_label": "", "display_hook": null, "row_label": "2020: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2020-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20", "source_url": "https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2020-08-20", "accessed_at": "2026-10-14", "quote": "Calculated from 929 million opens tracked by Litmus Email Analytics in July 2020 ... #1 Gmail 32% -5.57", "locator": "Top-10 leaderboard, Wayback snapshot 20200820090603; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 929 million opens in July 2020. Raw: litmus-ecms-wayback-20200820090603-July-2020.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-gmail-32pct", "citation_text": "32% of email opens tracked by Litmus in July 2020 were in Gmail (web and apps combined) (Litmus, 2020). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20\" (https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-gmail-32pct." }, { "id": "litmus-2020-07-email-client-share-outlook-desktop-10pct", "family": "communication-and-email", "statement": "10% of email opens tracked by Litmus in July 2020 were in the Outlook desktop app (Litmus, 2020).", "short_statement": null, "short_refs": null, "value": 10, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "2020: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2020-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20", "source_url": "https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2020-08-20", "accessed_at": "2026-10-14", "quote": "Calculated from 929 million opens tracked by Litmus Email Analytics in July 2020 ... #4 Outlook 10% +1.02", "locator": "Top-10 leaderboard, Wayback snapshot 20200820090603; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 929 million opens in July 2020. Raw: litmus-ecms-wayback-20200820090603-July-2020.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-outlook-desktop-10pct", "citation_text": "10% of email opens tracked by Litmus in July 2020 were in the Outlook desktop app (Litmus, 2020). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20\" (https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-outlook-desktop-10pct." }, { "id": "litmus-2020-07-email-client-share-yahoo-5pct", "family": "communication-and-email", "statement": "5% of email opens tracked by Litmus in July 2020 were in Yahoo Mail (Litmus, 2020).", "short_statement": null, "short_refs": null, "value": 5, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "5%", "display_label": "", "display_hook": null, "row_label": "2020: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2020-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20", "source_url": "https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2020-08-20", "accessed_at": "2026-10-14", "quote": "Calculated from 929 million opens tracked by Litmus Email Analytics in July 2020 ... #5 Yahoo! Mail 5% +0.54", "locator": "Top-10 leaderboard, Wayback snapshot 20200820090603; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 929 million opens in July 2020. Raw: litmus-ecms-wayback-20200820090603-July-2020.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-yahoo-5pct", "citation_text": "5% of email opens tracked by Litmus in July 2020 were in Yahoo Mail (Litmus, 2020). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2020 data, Wayback capture 2020-08-20\" (https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2020-07-email-client-share-yahoo-5pct." }, { "id": "litmus-2021-07-email-client-share-apple-47pct-derived", "family": "communication-and-email", "statement": "47% of email opens tracked by Litmus in July 2021 were in Apple's mail apps (iPhone 37%, iPad 1%, Mac Apple Mail 9%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 47, "unit": "share of email opens tracked by Litmus (Apple iPhone + Apple iPad + Apple Mail)", "display_value": "47%", "display_label": "", "display_hook": null, "row_label": "2021: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12", "source_url": "https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2021-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from 1.1 billion opens tracked by Litmus Email Analytics in July 2021 ... #1 Apple iPhone 37% -0.86 ... #8 Apple iPad 1% -0.09 ... #3 Apple Mail 9% -0.75", "locator": "Top-10 leaderboard, Wayback snapshot 20210812034312; rows Apple iPhone, Apple iPad, Apple Mail", "derived": true, "formula": "Apple iPhone 37% + Apple iPad 1% + Apple Mail 9% (each rounded by Litmus) = 47%; matches the scope of Litmus's 'Apple' category from October 2021 (minus MPP)", "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: 1.1 billion opens in July 2021. Raw: litmus-ecms-wayback-20210812034312-July-2021.html. Litmus listed shares as whole numbers before 2022. Sum of three rounded values, so up to about 1.5 points off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-apple-47pct-derived", "citation_text": "47% of email opens tracked by Litmus in July 2021 were in Apple's mail apps (iPhone 37%, iPad 1%, Mac Apple Mail 9%), before Apple's 2021 privacy change inflated Apple's count (Litmus, 2021). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12\" (https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-apple-47pct-derived." }, { "id": "litmus-2021-07-email-client-share-gmail-34pct", "family": "communication-and-email", "statement": "34% of email opens tracked by Litmus in July 2021 were in Gmail (web and apps combined) (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 34, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "34%", "display_label": "", "display_hook": null, "row_label": "2021: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12", "source_url": "https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2021-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from 1.1 billion opens tracked by Litmus Email Analytics in July 2021 ... #2 Gmail 34% +3.5", "locator": "Top-10 leaderboard, Wayback snapshot 20210812034312; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: 1.1 billion opens in July 2021. Raw: litmus-ecms-wayback-20210812034312-July-2021.html. Litmus listed shares as whole numbers before 2022. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-gmail-34pct", "citation_text": "34% of email opens tracked by Litmus in July 2021 were in Gmail (web and apps combined) (Litmus, 2021). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12\" (https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-gmail-34pct." }, { "id": "litmus-2021-07-email-client-share-outlook-desktop-6pct", "family": "communication-and-email", "statement": "6% of email opens tracked by Litmus in July 2021 were in the Outlook desktop app (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 6, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "6%", "display_label": "", "display_hook": null, "row_label": "2021: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12", "source_url": "https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2021-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from 1.1 billion opens tracked by Litmus Email Analytics in July 2021 ... #4 Outlook 6% -1.03", "locator": "Top-10 leaderboard, Wayback snapshot 20210812034312; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: 1.1 billion opens in July 2021. Raw: litmus-ecms-wayback-20210812034312-July-2021.html. Litmus listed shares as whole numbers before 2022. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-outlook-desktop-6pct", "citation_text": "6% of email opens tracked by Litmus in July 2021 were in the Outlook desktop app (Litmus, 2021). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12\" (https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-outlook-desktop-6pct." }, { "id": "litmus-2021-07-email-client-share-yahoo-4pct", "family": "communication-and-email", "statement": "4% of email opens tracked by Litmus in July 2021 were in Yahoo Mail (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 4, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "2021: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12", "source_url": "https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/", "source_type": "primary", "source_access": "open", "published_at": "2021-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from 1.1 billion opens tracked by Litmus Email Analytics in July 2021 ... #5 Yahoo! Mail 4% -0.27", "locator": "Top-10 leaderboard, Wayback snapshot 20210812034312; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: 1.1 billion opens in July 2021. Raw: litmus-ecms-wayback-20210812034312-July-2021.html. Litmus listed shares as whole numbers before 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-yahoo-4pct", "citation_text": "4% of email opens tracked by Litmus in July 2021 were in Yahoo Mail (Litmus, 2021). Source: Litmus, \"Email Client Market Share and Popularity (emailclientmarketshare.com, Litmus), July 2021 data, Wayback capture 2021-08-12\" (https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-email-client-share-yahoo-4pct." }, { "id": "litmus-2022-07-email-client-share-apple-57-36pct", "family": "communication-and-email", "statement": "57.4% of email opens tracked by Litmus in July 2022 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 57.36, "unit": "share of email opens tracked by Litmus (Apple, including Mail Privacy Protection opens)", "display_value": "57.4%", "display_label": "", "display_hook": null, "row_label": "2022: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11", "source_url": "https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Apple market share includes email client usage for the following: Apple Mail Privacy Protection – 52.73%, Apple Mail – 2.26%, Apple iPhone – 2.11%, Apple iPad – 0.26%,* *Current month breakdown. 57.36%", "locator": "Top-10 leaderboard, Wayback snapshot 20220811203510; row 1 Apple (Mail Privacy Protection 52.73%, Apple Mail 2.26%, iPhone 2.11%, iPad 0.26%)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: over 1.3 billion opens in July 2022. Raw: litmus-ecms-wayback-20220811-July-2022.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-apple-57-36pct", "citation_text": "57.4% of email opens tracked by Litmus in July 2022 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2022). Source: Litmus, \"Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11\" (https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-apple-57-36pct." }, { "id": "litmus-2022-07-email-client-share-gmail-29-54pct", "family": "communication-and-email", "statement": "29.5% of email opens tracked by Litmus in July 2022 were in Gmail (web and apps combined) (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 29.54, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "29.5%", "display_label": "", "display_hook": null, "row_label": "2022: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11", "source_url": "https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2022 ... 2 Gmail 29.54%", "locator": "Top-10 leaderboard, Wayback snapshot 20220811203510; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: over 1.3 billion opens in July 2022. Raw: litmus-ecms-wayback-20220811-July-2022.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-gmail-29-54pct", "citation_text": "29.5% of email opens tracked by Litmus in July 2022 were in Gmail (web and apps combined) (Litmus, 2022). Source: Litmus, \"Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11\" (https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-gmail-29-54pct." }, { "id": "litmus-2022-07-email-client-share-outlook-desktop-4-21pct", "family": "communication-and-email", "statement": "4.2% of email opens tracked by Litmus in July 2022 were in the Outlook desktop app (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 4.21, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "4.2%", "display_label": "", "display_hook": null, "row_label": "2022: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11", "source_url": "https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2022 ... 3 Outlook 4.21%", "locator": "Top-10 leaderboard, Wayback snapshot 20220811203510; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: over 1.3 billion opens in July 2022. Raw: litmus-ecms-wayback-20220811-July-2022.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-outlook-desktop-4-21pct", "citation_text": "4.2% of email opens tracked by Litmus in July 2022 were in the Outlook desktop app (Litmus, 2022). Source: Litmus, \"Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11\" (https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-outlook-desktop-4-21pct." }, { "id": "litmus-2022-07-email-client-share-yahoo-3-38pct", "family": "communication-and-email", "statement": "3.4% of email opens tracked by Litmus in July 2022 were in Yahoo Mail (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 3.38, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "3.4%", "display_label": "", "display_hook": null, "row_label": "2022: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11", "source_url": "https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2022 ... 4 Yahoo! Mail 3.38%", "locator": "Top-10 leaderboard, Wayback snapshot 20220811203510; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: over 1.3 billion opens in July 2022. Raw: litmus-ecms-wayback-20220811-July-2022.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-yahoo-3-38pct", "citation_text": "3.4% of email opens tracked by Litmus in July 2022 were in Yahoo Mail (Litmus, 2022). Source: Litmus, \"Email Client Market Share (litmus.com), July 2022 data, Wayback capture 2022-08-11\" (https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-email-client-share-yahoo-3-38pct." }, { "id": "litmus-2023-07-email-client-share-apple-58-09pct", "family": "communication-and-email", "statement": "58.1% of email opens tracked by Litmus in July 2023 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2023).", "short_statement": null, "short_refs": null, "value": 58.09, "unit": "share of email opens tracked by Litmus (Apple, including Mail Privacy Protection opens)", "display_value": "58.1%", "display_label": "", "display_hook": null, "row_label": "2023: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2023-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2023-09-02", "accessed_at": "2026-10-14", "quote": "Apple market share includes email client usage for the following: Apple Mail Privacy Protection – 56.17%, Apple Mail – 1.09%, Apple iPhone – 0.69%, Apple iPad – 0.14%* *Current month breakdown. 58.09%", "locator": "Top-10 leaderboard, Wayback snapshot 20230902144520; row 1 Apple (Mail Privacy Protection 56.17%, Apple Mail 1.09%, iPhone 0.69%, iPad 0.14%)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: over 1.3 billion opens in July 2023. Raw: litmus-ecms-wayback-20230902-July-2023.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-apple-58-09pct", "citation_text": "58.1% of email opens tracked by Litmus in July 2023 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2023). Source: Litmus, \"Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02\" (https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-apple-58-09pct." }, { "id": "litmus-2023-07-email-client-share-gmail-28-72pct", "family": "communication-and-email", "statement": "28.7% of email opens tracked by Litmus in July 2023 were in Gmail (web and apps combined) (Litmus, 2023).", "short_statement": null, "short_refs": null, "value": 28.72, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "28.7%", "display_label": "", "display_hook": null, "row_label": "2023: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2023-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2023-09-02", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2023 ... 2 Gmail 28.72%", "locator": "Top-10 leaderboard, Wayback snapshot 20230902144520; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: over 1.3 billion opens in July 2023. Raw: litmus-ecms-wayback-20230902-July-2023.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-gmail-28-72pct", "citation_text": "28.7% of email opens tracked by Litmus in July 2023 were in Gmail (web and apps combined) (Litmus, 2023). Source: Litmus, \"Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02\" (https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-gmail-28-72pct." }, { "id": "litmus-2023-07-email-client-share-outlook-desktop-4-14pct", "family": "communication-and-email", "statement": "4.1% of email opens tracked by Litmus in July 2023 were in the Outlook desktop app (Litmus, 2023).", "short_statement": null, "short_refs": null, "value": 4.14, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "4.1%", "display_label": "", "display_hook": null, "row_label": "2023: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2023-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2023-09-02", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2023 ... 3 Outlook 4.14%", "locator": "Top-10 leaderboard, Wayback snapshot 20230902144520; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: over 1.3 billion opens in July 2023. Raw: litmus-ecms-wayback-20230902-July-2023.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-outlook-desktop-4-14pct", "citation_text": "4.1% of email opens tracked by Litmus in July 2023 were in the Outlook desktop app (Litmus, 2023). Source: Litmus, \"Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02\" (https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-outlook-desktop-4-14pct." }, { "id": "litmus-2023-07-email-client-share-yahoo-2-55pct", "family": "communication-and-email", "statement": "2.5% of email opens tracked by Litmus in July 2023 were in Yahoo Mail (Litmus, 2023).", "short_statement": null, "short_refs": null, "value": 2.55, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "2.5%", "display_label": "", "display_hook": null, "row_label": "2023: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2023-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2023-09-02", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.3 billion opens in Litmus Email Analytics in July 2023 ... 4 Yahoo! Mail 2.55%", "locator": "Top-10 leaderboard, Wayback snapshot 20230902144520; row Yahoo! Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: over 1.3 billion opens in July 2023. Raw: litmus-ecms-wayback-20230902-July-2023.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-yahoo-2-55pct", "citation_text": "2.5% of email opens tracked by Litmus in July 2023 were in Yahoo Mail (Litmus, 2023). Source: Litmus, \"Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02\" (https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-email-client-share-yahoo-2-55pct." }, { "id": "litmus-2024-07-email-client-share-apple-47-7pct", "family": "communication-and-email", "statement": "47.7% of email opens tracked by Litmus in July 2024 were attributed to Apple Mail, including privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2024).", "short_statement": null, "short_refs": null, "value": 47.7, "unit": "share of email opens tracked by Litmus (Apple, including Mail Privacy Protection opens)", "display_value": "47.7%", "display_label": "", "display_hook": null, "row_label": "2024: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2024-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06", "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2024-09-06", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2024 ... will also show up as Apple. 47.70%", "locator": "Top-10 leaderboard, Wayback snapshot 20240906190152; row 1 Apple", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: over 1 billion opens in July 2024. Raw: litmus-ecms-wayback-20240906-July-2024.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-apple-47-7pct", "citation_text": "47.7% of email opens tracked by Litmus in July 2024 were attributed to Apple Mail, including privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2024). Source: Litmus, \"Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06\" (https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-apple-47-7pct." }, { "id": "litmus-2024-07-email-client-share-gmail-35-2pct", "family": "communication-and-email", "statement": "35.2% of email opens tracked by Litmus in July 2024 were in Gmail (web and apps combined) (Litmus, 2024).", "short_statement": null, "short_refs": null, "value": 35.2, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "35.2%", "display_label": "", "display_hook": null, "row_label": "2024: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2024-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06", "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2024-09-06", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2024 ... it will show as the email client it was opened in. Learn more. 35.20%", "locator": "Top-10 leaderboard, Wayback snapshot 20240906190152; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: over 1 billion opens in July 2024. Raw: litmus-ecms-wayback-20240906-July-2024.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-gmail-35-2pct", "citation_text": "35.2% of email opens tracked by Litmus in July 2024 were in Gmail (web and apps combined) (Litmus, 2024). Source: Litmus, \"Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06\" (https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-gmail-35-2pct." }, { "id": "litmus-2024-07-email-client-share-outlook-desktop-4-77pct", "family": "communication-and-email", "statement": "4.8% of email opens tracked by Litmus in July 2024 were in the Outlook desktop app (Litmus, 2024).", "short_statement": null, "short_refs": null, "value": 4.77, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "4.8%", "display_label": "", "display_hook": null, "row_label": "2024: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2024-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06", "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2024-09-06", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2024 ... Outlook 2000-2003, and Outlook for macOS. 4.77%", "locator": "Top-10 leaderboard, Wayback snapshot 20240906190152; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: over 1 billion opens in July 2024. Raw: litmus-ecms-wayback-20240906-July-2024.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-outlook-desktop-4-77pct", "citation_text": "4.8% of email opens tracked by Litmus in July 2024 were in the Outlook desktop app (Litmus, 2024). Source: Litmus, \"Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06\" (https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-outlook-desktop-4-77pct." }, { "id": "litmus-2024-07-email-client-share-yahoo-2-97pct", "family": "communication-and-email", "statement": "3.0% of email opens tracked by Litmus in July 2024 were in Yahoo Mail (Litmus, 2024).", "short_statement": null, "short_refs": null, "value": 2.97, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "3.0%", "display_label": "", "display_hook": null, "row_label": "2024: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2024-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06", "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2024-09-06", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2024 ... mobile app opens on Android and iOS. 2.97%", "locator": "Top-10 leaderboard, Wayback snapshot 20240906190152; row Yahoo Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: over 1 billion opens in July 2024. Raw: litmus-ecms-wayback-20240906-July-2024.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-yahoo-2-97pct", "citation_text": "3.0% of email opens tracked by Litmus in July 2024 were in Yahoo Mail (Litmus, 2024). Source: Litmus, \"Email Client Market Share (litmus.com), July 2024 data, Wayback capture 2024-09-06\" (https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2024-07-email-client-share-yahoo-2-97pct." }, { "id": "litmus-2025-07-email-client-share-apple-49-42pct", "family": "communication-and-email", "statement": "49.4% of email opens tracked by Litmus in July 2025 were attributed to Apple Mail, including privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2025).", "short_statement": null, "short_refs": null, "value": 49.42, "unit": "share of email opens tracked by Litmus (Apple, including Mail Privacy Protection opens)", "display_value": "49.4%", "display_label": "", "display_hook": null, "row_label": "2025: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12", "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2025-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.2 billion opens in Litmus Email Analytics , in July 2025 ... will also show up as Apple. 49.42%", "locator": "Top-10 leaderboard, Wayback snapshot 20250812030929; row 1 Apple", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: over 1.2 billion opens in July 2025. Raw: litmus-ecms-wayback-20250812030929-July-2025.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-apple-49-42pct", "citation_text": "49.4% of email opens tracked by Litmus in July 2025 were attributed to Apple Mail, including privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2025). Source: Litmus, \"Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12\" (https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-apple-49-42pct." }, { "id": "litmus-2025-07-email-client-share-gmail-25-89pct", "family": "communication-and-email", "statement": "25.9% of email opens tracked by Litmus in July 2025 were in Gmail (web and apps combined) (Litmus, 2025).", "short_statement": null, "short_refs": null, "value": 25.89, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "25.9%", "display_label": "", "display_hook": null, "row_label": "2025: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12", "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2025-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.2 billion opens in Litmus Email Analytics , in July 2025 ... it will show as the email client it was opened in. Learn more. 25.89%", "locator": "Top-10 leaderboard, Wayback snapshot 20250812030929; row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: over 1.2 billion opens in July 2025. Raw: litmus-ecms-wayback-20250812030929-July-2025.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Gmail caches images, so Litmus reports Gmail web and app opens together.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-gmail-25-89pct", "citation_text": "25.9% of email opens tracked by Litmus in July 2025 were in Gmail (web and apps combined) (Litmus, 2025). Source: Litmus, \"Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12\" (https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-gmail-25-89pct." }, { "id": "litmus-2025-07-email-client-share-outlook-desktop-3-626pct", "family": "communication-and-email", "statement": "3.6% of email opens tracked by Litmus in July 2025 were in the Outlook desktop app (Litmus, 2025).", "short_statement": null, "short_refs": null, "value": 3.626, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "3.6%", "display_label": "", "display_hook": null, "row_label": "2025: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12", "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2025-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.2 billion opens in Litmus Email Analytics , in July 2025 ... Outlook 2000-2003, and Outlook for macOS. 3.626%", "locator": "Top-10 leaderboard, Wayback snapshot 20250812030929; row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: over 1.2 billion opens in July 2025. Raw: litmus-ecms-wayback-20250812030929-July-2025.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted. Litmus printed this month's value with three decimals (3.626%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-outlook-desktop-3-626pct", "citation_text": "3.6% of email opens tracked by Litmus in July 2025 were in the Outlook desktop app (Litmus, 2025). Source: Litmus, \"Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12\" (https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-outlook-desktop-3-626pct." }, { "id": "litmus-2025-07-email-client-share-yahoo-2-2pct", "family": "communication-and-email", "statement": "2.2% of email opens tracked by Litmus in July 2025 were in Yahoo Mail (Litmus, 2025).", "short_statement": null, "short_refs": null, "value": 2.2, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "2.2%", "display_label": "", "display_hook": null, "row_label": "2025: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12", "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2025-08-12", "accessed_at": "2026-10-14", "quote": "Calculated from over 1.2 billion opens in Litmus Email Analytics , in July 2025 ... mobile app opens on Android and iOS. 2.2%", "locator": "Top-10 leaderboard, Wayback snapshot 20250812030929; row Yahoo Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: over 1.2 billion opens in July 2025. Raw: litmus-ecms-wayback-20250812030929-July-2025.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-yahoo-2-2pct", "citation_text": "2.2% of email opens tracked by Litmus in July 2025 were in Yahoo Mail (Litmus, 2025). Source: Litmus, \"Email Client Market Share (litmus.com), July 2025 data, Wayback capture 2025-08-12\" (https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2025-07-email-client-share-yahoo-2-2pct." }, { "id": "litmus-2026-07-email-client-share-apple-62-26pct", "family": "communication-and-email", "statement": "62.3% of email opens tracked by Litmus in July 2026 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 62.26, "unit": "share of email opens tracked by Litmus (Apple, including Mail Privacy Protection opens)", "display_value": "62.3%", "display_label": "Litmus, July 2026", "display_hook": null, "row_label": "2026: Apple", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... will also show up as Apple. 62.26%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row 1 Apple", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-apple", "history": [], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Latest month as of 14 October 2026; the page is updated monthly. The same page: 'Studies show that Apple’s MPP now impact roughly 55-60% of all email opens', so most of Apple's 62.3% are privacy-protection opens.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-apple-62-26pct", "citation_text": "62.3% of email opens tracked by Litmus in July 2026 were attributed to Apple Mail, most of them privacy-protection opens triggered by Apple's servers rather than by readers (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-apple-62-26pct." }, { "id": "litmus-2026-07-email-client-share-gmail-27-03pct", "family": "communication-and-email", "statement": "27.0% of email opens tracked by Litmus in July 2026 were in Gmail (web and apps combined) (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 27.03, "unit": "share of email opens tracked by Litmus (Gmail, webmail and apps)", "display_value": "27.0%", "display_label": "Litmus, July 2026", "display_hook": null, "row_label": "2026: Gmail", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... it will show as the email client it was opened in. Learn more. 27.03%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row Gmail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-gmail", "history": [], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Gmail caches images, so Litmus reports Gmail web and app opens together. Latest month as of 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-gmail-27-03pct", "citation_text": "27.0% of email opens tracked by Litmus in July 2026 were in Gmail (web and apps combined) (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-gmail-27-03pct." }, { "id": "litmus-2026-07-email-client-share-outlook-desktop-5-83pct", "family": "communication-and-email", "statement": "5.8% of email opens tracked by Litmus in July 2026 were in the Outlook desktop app (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 5.83, "unit": "share of email opens tracked by Litmus (Outlook desktop for Windows and Mac)", "display_value": "5.8%", "display_label": "Litmus, July 2026", "display_hook": null, "row_label": "2026: Outlook (desktop)", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... Outlook 2000-2003, and Outlook for macOS. 5.83%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row Outlook (desktop opens; Outlook.com is a separate row)", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-desktop", "history": [], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Litmus's Outlook row is desktop Outlook ('The majority of these opens are Outlook 2016 and newer'), the Outlook desktop app's share asked for in the brief; corporate email behind image blocking is under-counted. Latest month as of 14 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-outlook-desktop-5-83pct", "citation_text": "5.8% of email opens tracked by Litmus in July 2026 were in the Outlook desktop app (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-outlook-desktop-5-83pct." }, { "id": "litmus-2026-07-email-client-share-yahoo-2-59pct", "family": "communication-and-email", "statement": "2.6% of email opens tracked by Litmus in July 2026 were in Yahoo Mail (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 2.59, "unit": "share of email opens tracked by Litmus (Yahoo Mail, web and apps)", "display_value": "2.6%", "display_label": "", "display_hook": null, "row_label": "2026: Yahoo", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... mobile app opens on Android and iOS. 2.59%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row Yahoo Mail", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-yahoo", "history": [], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-yahoo-2-59pct", "citation_text": "2.6% of email opens tracked by Litmus in July 2026 were in Yahoo Mail (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-yahoo-2-59pct." }, { "id": "litmus-2026-07-email-client-share-outlook-com-0-42pct", "family": "communication-and-email", "statement": "0.4% of email opens tracked by Litmus in July 2026 were in Outlook.com webmail, down from 9% for its predecessor Hotmail in July 2012 (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 0.42, "unit": "share of email opens tracked by Litmus (Outlook.com webmail in a browser)", "display_value": "0.4%", "display_label": "", "display_hook": null, "row_label": "2026: Outlook.com", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... goes to Microsoft to check their Outlook mail.) 0.42%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row 6 Outlook.com ('Users who log in to their Outlook webmail on a web browser')", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-outlook-com", "history": [ { "period": "2012-07", "value": 9, "label": "Live Hotmail", "source_url": "https://web.archive.org/web/20120824113006/http://emailclientmarketshare.com/" }, { "period": "2013-07", "value": 7, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20130803033106/http://emailclientmarketshare.com/" }, { "period": "2014-07", "value": 5, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/" }, { "period": "2015-07", "value": 4, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20150802092125/http://emailclientmarketshare.com/" }, { "period": "2016-07", "value": 5, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20160813212341/http://emailclientmarketshare.com/" }, { "period": "2017-07", "value": 5, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20170809101254/http://emailclientmarketshare.com/" }, { "period": "2018-07", "value": 3, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20180804034609/http://emailclientmarketshare.com/" }, { "period": "2019-07", "value": 2, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/" }, { "period": "2020-07", "value": 1, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20200820090603/http://emailclientmarketshare.com/" }, { "period": "2021-07", "value": 1, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20210812034312/http://emailclientmarketshare.com/" }, { "period": "2022-07", "value": 0.87, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20220811203510/https://www.litmus.com/email-client-market-share" }, { "period": "2023-07", "value": 0.66, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share" }, { "period": "2024-07", "value": 0.71, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share" }, { "period": "2025-07", "value": 0.47, "label": "Outlook.com", "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share" } ], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. July values from the same yearly captures: 2012 9% (Live Hotmail); 2013 7%; 2014 5%; 2015 4%; 2016 5%; 2017 5%; 2018 3%; 2019 2%; 2020 1%; 2021 1%; 2022 0.87%; 2023 0.66%; 2024 0.71%; 2025 0.47%. Opens of Outlook.com mail in the Outlook apps count under Outlook, Apple or Android, not here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-outlook-com-0-42pct", "citation_text": "0.4% of email opens tracked by Litmus in July 2026 were in Outlook.com webmail, down from 9% for its predecessor Hotmail in July 2012 (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-outlook-com-0-42pct." }, { "id": "litmus-2026-07-email-client-share-thunderbird-0-23pct", "family": "communication-and-email", "statement": "0.2% of email opens tracked by Litmus in July 2026 were in Mozilla Thunderbird, the seventh most-used client in Litmus's top ten (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 0.23, "unit": "share of email opens tracked by Litmus (Thunderbird desktop client)", "display_value": "0.2%", "display_label": "", "display_hook": null, "row_label": "2026: Thunderbird", "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... Mozilla Thunderbird email client, which is a free desktop client. 0.23%", "locator": "July 2026 Email Client Market Share Report, top-10 list (page states figures are current as of August 1, 2026); row 7 Thunderbird", "derived": false, "formula": null, "headline": false, "series": "litmus-email-client-share-thunderbird", "history": [ { "period": "2014-07", "value": 1, "source_url": "https://web.archive.org/web/20140807160714/http://emailclientmarketshare.com/" }, { "period": "2019-07", "value": 1, "source_url": "https://web.archive.org/web/20190807000555/http://emailclientmarketshare.com/" }, { "period": "2023-07", "value": 0.25, "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share" }, { "period": "2024-07", "value": 0.26, "source_url": "https://web.archive.org/web/20240906190152/https://www.litmus.com/email-client-market-share" }, { "period": "2025-07", "value": 0.18, "source_url": "https://web.archive.org/web/20250812030929/https://www.litmus.com/email-client-market-share" } ], "notes": "Sample: over 1 billion opens in July 2026. Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html. From October 2021 Litmus counts Apple Mail Privacy Protection (MPP) opens, which Apple's servers trigger automatically, under Apple; this inflates Apple and deflates every other client's share. Thunderbird appears in the July top ten in 2014 (1%), 2019 (1%), 2023 (0.25%), 2024 (0.26%) and 2025 (0.18%); in other Julys it was below tenth place. A marketing-email sample under-represents Thunderbird's privacy-minded users, who often block remote images.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-thunderbird-0-23pct", "citation_text": "0.2% of email opens tracked by Litmus in July 2026 were in Mozilla Thunderbird, the seventh most-used client in Litmus's top ten (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-email-client-share-thunderbird-0-23pct." }, { "id": "litmus-2026-07-sample-over-1-billion-opens-litmus-email-analytics", "family": "communication-and-email", "statement": "Over 1 billion email opens tracked in July 2026 by Litmus Email Analytics, in emails sent by Litmus customers, are the sample behind Litmus's email client market share; it counts opens, not people (Litmus, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "email opens in the monthly sample", "display_value": "over 1 billion opens", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026", "source_url": "https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2026-08-01", "accessed_at": "2026-10-14", "quote": "Calculated from over 1 billion opens in Litmus Email Analytics , in July 2026 ... collected by real-life Litmus customers who are using Litmus Email Analytics in their own emails", "locator": "Report heading and FAQ 'Where does the data for the State of Email Client Market Share come from?'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sample definition, recorded once. Opens are detected by a tracking image, so clients that block images by default are under-represented and Apple's Mail Privacy Protection preloads count as opens. Litmus is now part of Validity ('Litmus is now part of Validity Engage', page banner). Sample sizes for the July values in this file range from 77.9 million opens (2012) to 1.3 billion (2022, 2023). Raw: litmus-email-client-market-share-2026-10-14-july-2026-data.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-sample-over-1-billion-opens-litmus-email-analytics", "citation_text": "Over 1 billion email opens tracked in July 2026 by Litmus Email Analytics, in emails sent by Litmus customers, are the sample behind Litmus's email client market share; it counts opens, not people (Litmus, 2026). Source: Litmus, \"Email Client Market Share: Trends & Statistics 2026 (Litmus), July 2026 Email Client Market Share Report, fetched 14 October 2026\" (https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2026-07-sample-over-1-billion-opens-litmus-email-analytics." }, { "id": "litmus-2023-07-apple-mail-privacy-protection-56-17pct-of-all-opens", "family": "communication-and-email", "statement": "56.2% of all email opens tracked by Litmus in July 2023 were Apple Mail Privacy Protection opens, against 1.9% from Apple Mail, iPhone and iPad opens Litmus could identify, inside Apple's 58.1% share (Litmus, 2023).", "short_statement": null, "short_refs": null, "value": 56.17, "unit": "share of all email opens tracked by Litmus that were Apple Mail Privacy Protection opens", "display_value": "56.2%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-07", "population": "Email opens tracked by Litmus Email Analytics in its customers' campaigns worldwide (a sample of marketing and transactional email, not all email users)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02", "source_url": "https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share", "source_type": "primary", "source_access": "open", "published_at": "2023-09-02", "accessed_at": "2026-10-14", "quote": "Apple market share includes email client usage for the following: Apple Mail Privacy Protection – 56.17%, Apple Mail – 1.09%, Apple iPhone – 0.69%, Apple iPad – 0.14%* *Current month breakdown. 58.09%", "locator": "Top-10 list, row 1 Apple, breakdown note; Wayback snapshot 20230902144520", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The caveat behind every post-2021 Litmus share: since Apple's Mail Privacy Protection (September 2021) Apple's servers preload images, so Apple's share mostly counts machine-triggered opens. July 2022's breakdown: 52.73% MPP, 2.26% Apple Mail, 2.11% iPhone, 0.26% iPad. The litmus.com page stopped printing the breakdown in 2024. Raw: litmus-ecms-wayback-20230902-July-2023.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-apple-mail-privacy-protection-56-17pct-of-all-opens", "citation_text": "56.2% of all email opens tracked by Litmus in July 2023 were Apple Mail Privacy Protection opens, against 1.9% from Apple Mail, iPhone and iPad opens Litmus could identify, inside Apple's 58.1% share (Litmus, 2023). Source: Litmus, \"Email Client Market Share (litmus.com), July 2023 data, Wayback capture 2023-09-02\" (https://web.archive.org/web/20230902144520/https://www.litmus.com/email-client-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2023-07-apple-mail-privacy-protection-56-17pct-of-all-opens." }, { "id": "litmus-2016-03-opens-by-environment-desktop-19pct", "family": "communication-and-email", "statement": "19% of email opens tracked by Litmus in March 2016 happened in desktop email apps, against 31% a year earlier (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 19, "unit": "share of email opens tracked by Litmus (desktop)", "display_value": "19%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)", "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue", "source_type": "primary", "source_access": "open", "published_at": "2016-04-06", "accessed_at": "2026-10-14", "quote": "March ended with mobile representing 55% of opens, webmail with 26% of opens, and desktop with 19% of opens.", "locator": "Section 'Environment Growth'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-desktop", "history": [ { "period": "2015-03", "value": 31, "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue" } ], "notes": "The same post: 'Last year, mobile represented 48% of opens, while webmail saw 21%, and desktop came in at 31%' (March 2015). Raw: litmus-blog-2016-04-06-mobile-dominates-march-market-share.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-desktop-19pct", "citation_text": "19% of email opens tracked by Litmus in March 2016 happened in desktop email apps, against 31% a year earlier (Litmus, 2016). Source: Litmus, \"Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)\" (https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-desktop-19pct." }, { "id": "litmus-2021-07-opens-by-environment-desktop-16-1pct", "family": "communication-and-email", "statement": "16.1% of email opens tracked by Litmus in July 2021 happened in desktop email apps, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 16.1, "unit": "share of email opens tracked by Litmus (desktop)", "display_value": "16.1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2021", "source_type": "primary", "source_access": "open", "published_at": "2021-08-06", "accessed_at": "2026-10-14", "quote": "Mobile: 42% Webmail: 40.4% Desktop: 16.1% Other: 1.5%", "locator": "Section on opens by reading environment", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-desktop", "history": [], "notes": "Pre-MPP: Apple Mail Privacy Protection launched in September 2021 and Litmus began tracking it in October 2021. Raw: litmus-blog-2021-08-06-email-client-market-share-july-2021.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-desktop-16-1pct", "citation_text": "16.1% of email opens tracked by Litmus in July 2021 happened in desktop email apps, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021). Source: Litmus, \"Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)\" (https://www.litmus.com/blog/email-client-market-share-july-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-desktop-16-1pct." }, { "id": "litmus-2022-07-opens-by-environment-desktop-6-5pct", "family": "communication-and-email", "statement": "6.5% of email opens tracked by Litmus in July 2022 happened in desktop email apps, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 6.5, "unit": "share of email opens tracked by Litmus (desktop; MPP opens counted separately)", "display_value": "6.5%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2022", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Apple Mail Privacy Protection: 52.2% Webmail: 36.0% Desktop: 6.5% Mobile: 4.4% Other: 0.9%", "locator": "Section 'Most popular reading environments'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-desktop", "history": [], "notes": "Not comparable with 2021: mobile and desktop Apple Mail opens moved into the MPP bucket. Litmus's last split was in its August-October 2022 post (18 November 2022); the litmus.com market share page no longer gives one. Raw: litmus-blog-2022-08-11-email-client-market-share-july-2022.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-desktop-6-5pct", "citation_text": "6.5% of email opens tracked by Litmus in July 2022 happened in desktop email apps, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022). Source: Litmus, \"Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)\" (https://www.litmus.com/blog/email-client-market-share-july-2022). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-desktop-6-5pct." }, { "id": "litmus-2016-03-opens-by-environment-mobile-55pct", "family": "communication-and-email", "statement": "55% of email opens tracked by Litmus in March 2016 happened in mobile email apps, against 48% a year earlier (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 55, "unit": "share of email opens tracked by Litmus (mobile)", "display_value": "55%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)", "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue", "source_type": "primary", "source_access": "open", "published_at": "2016-04-06", "accessed_at": "2026-10-14", "quote": "March ended with mobile representing 55% of opens, webmail with 26% of opens, and desktop with 19% of opens.", "locator": "Section 'Environment Growth'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-mobile", "history": [ { "period": "2015-03", "value": 48, "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue" } ], "notes": "The same post: 'Last year, mobile represented 48% of opens, while webmail saw 21%, and desktop came in at 31%' (March 2015). Raw: litmus-blog-2016-04-06-mobile-dominates-march-market-share.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-mobile-55pct", "citation_text": "55% of email opens tracked by Litmus in March 2016 happened in mobile email apps, against 48% a year earlier (Litmus, 2016). Source: Litmus, \"Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)\" (https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-mobile-55pct." }, { "id": "litmus-2021-07-opens-by-environment-mobile-42pct", "family": "communication-and-email", "statement": "42% of email opens tracked by Litmus in July 2021 happened in mobile email apps, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 42, "unit": "share of email opens tracked by Litmus (mobile)", "display_value": "42%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2021", "source_type": "primary", "source_access": "open", "published_at": "2021-08-06", "accessed_at": "2026-10-14", "quote": "Mobile: 42% Webmail: 40.4% Desktop: 16.1% Other: 1.5%", "locator": "Section on opens by reading environment", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-mobile", "history": [], "notes": "Pre-MPP: Apple Mail Privacy Protection launched in September 2021 and Litmus began tracking it in October 2021. Raw: litmus-blog-2021-08-06-email-client-market-share-july-2021.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-mobile-42pct", "citation_text": "42% of email opens tracked by Litmus in July 2021 happened in mobile email apps, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021). Source: Litmus, \"Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)\" (https://www.litmus.com/blog/email-client-market-share-july-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-mobile-42pct." }, { "id": "litmus-2022-07-opens-by-environment-mobile-4-4pct", "family": "communication-and-email", "statement": "4.4% of email opens tracked by Litmus in July 2022 happened in mobile email apps, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 4.4, "unit": "share of email opens tracked by Litmus (mobile; MPP opens counted separately)", "display_value": "4.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2022", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Apple Mail Privacy Protection: 52.2% Webmail: 36.0% Desktop: 6.5% Mobile: 4.4% Other: 0.9%", "locator": "Section 'Most popular reading environments'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-mobile", "history": [], "notes": "Not comparable with 2021: mobile and desktop Apple Mail opens moved into the MPP bucket. Litmus's last split was in its August-October 2022 post (18 November 2022); the litmus.com market share page no longer gives one. Raw: litmus-blog-2022-08-11-email-client-market-share-july-2022.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-mobile-4-4pct", "citation_text": "4.4% of email opens tracked by Litmus in July 2022 happened in mobile email apps, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022). Source: Litmus, \"Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)\" (https://www.litmus.com/blog/email-client-market-share-july-2022). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-mobile-4-4pct." }, { "id": "litmus-2016-03-opens-by-environment-webmail-26pct", "family": "communication-and-email", "statement": "26% of email opens tracked by Litmus in March 2016 happened in webmail, against 21% a year earlier (Litmus, 2016).", "short_statement": null, "short_refs": null, "value": 26, "unit": "share of email opens tracked by Litmus (webmail)", "display_value": "26%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)", "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue", "source_type": "primary", "source_access": "open", "published_at": "2016-04-06", "accessed_at": "2026-10-14", "quote": "March ended with mobile representing 55% of opens, webmail with 26% of opens, and desktop with 19% of opens.", "locator": "Section 'Environment Growth'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-webmail", "history": [ { "period": "2015-03", "value": 21, "source_url": "https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue" } ], "notes": "The same post: 'Last year, mobile represented 48% of opens, while webmail saw 21%, and desktop came in at 31%' (March 2015). Raw: litmus-blog-2016-04-06-mobile-dominates-march-market-share.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-webmail-26pct", "citation_text": "26% of email opens tracked by Litmus in March 2016 happened in webmail, against 21% a year earlier (Litmus, 2016). Source: Litmus, \"Mobile Dominates March Market Share As Trends Continue (Litmus blog, 6 April 2016)\" (https://www.litmus.com/blog/mobile-dominates-march-market-share-as-trends-continue). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2016-03-opens-by-environment-webmail-26pct." }, { "id": "litmus-2021-07-opens-by-environment-webmail-40-4pct", "family": "communication-and-email", "statement": "40.4% of email opens tracked by Litmus in July 2021 happened in webmail, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021).", "short_statement": null, "short_refs": null, "value": 40.4, "unit": "share of email opens tracked by Litmus (webmail)", "display_value": "40.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2021", "source_type": "primary", "source_access": "open", "published_at": "2021-08-06", "accessed_at": "2026-10-14", "quote": "Mobile: 42% Webmail: 40.4% Desktop: 16.1% Other: 1.5%", "locator": "Section on opens by reading environment", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-webmail", "history": [], "notes": "Pre-MPP: Apple Mail Privacy Protection launched in September 2021 and Litmus began tracking it in October 2021. Raw: litmus-blog-2021-08-06-email-client-market-share-july-2021.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-webmail-40-4pct", "citation_text": "40.4% of email opens tracked by Litmus in July 2021 happened in webmail, the last month before Apple's Mail Privacy Protection blurred the split (Litmus, 2021). Source: Litmus, \"Email Client Market Share in July 2021: A Peek at Dark Mode Usage and Android vs. iPhone Outside of the US (Litmus blog, 6 August 2021)\" (https://www.litmus.com/blog/email-client-market-share-july-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2021-07-opens-by-environment-webmail-40-4pct." }, { "id": "litmus-2022-07-opens-by-environment-webmail-36-0pct", "family": "communication-and-email", "statement": "36% of email opens tracked by Litmus in July 2022 happened in webmail, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022).", "short_statement": null, "short_refs": null, "value": 36, "unit": "share of email opens tracked by Litmus (webmail; MPP opens counted separately)", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-07", "population": "Email opens tracked by Litmus Email Analytics, by reading environment (desktop app, webmail, mobile app)", "sample_n": null, "publisher": "Litmus", "source_title": "Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)", "source_url": "https://www.litmus.com/blog/email-client-market-share-july-2022", "source_type": "primary", "source_access": "open", "published_at": "2022-08-11", "accessed_at": "2026-10-14", "quote": "Apple Mail Privacy Protection: 52.2% Webmail: 36.0% Desktop: 6.5% Mobile: 4.4% Other: 0.9%", "locator": "Section 'Most popular reading environments'", "derived": false, "formula": null, "headline": false, "series": "litmus-opens-by-environment-webmail", "history": [], "notes": "Not comparable with 2021: mobile and desktop Apple Mail opens moved into the MPP bucket. Litmus's last split was in its August-October 2022 post (18 November 2022); the litmus.com market share page no longer gives one. Raw: litmus-blog-2022-08-11-email-client-market-share-july-2022.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-webmail-36-0pct", "citation_text": "36% of email opens tracked by Litmus in July 2022 happened in webmail, with 52.2% classed as Apple Mail Privacy Protection opens that cannot be placed in any environment (Litmus, 2022). Source: Litmus, \"Email Client Market Share in July 2022 (Litmus blog, 11 August 2022)\" (https://www.litmus.com/blog/email-client-market-share-july-2022). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#litmus-2022-07-opens-by-environment-webmail-36-0pct." }, { "id": "microsoft-2011-05-10-skype-170-million-connected-users-2010", "family": "communication-and-email", "statement": "170 million connected users had Skype in 2010, with over 207 billion minutes of voice and video calls that year, Microsoft said when it agreed to buy Skype in May 2011 (Microsoft, 2011).", "short_statement": null, "short_refs": null, "value": 170000000, "unit": "connected users of Skype (2010)", "display_value": "170 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2010", "population": "People using Skype (consumer), by Microsoft's count; 'connected users' and 'monthly active users' as Microsoft worded them", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft to Acquire Skype (Microsoft news release, 10 May 2011)", "source_url": "https://news.microsoft.com/2011/05/10/microsoft-to-acquire-skype/", "source_type": "manufacturer", "source_access": "open", "published_at": "2011-05-10", "accessed_at": "2026-10-14", "quote": "With 170 million connected users and over 207 billion minutes of voice and video conversations in 2010, Skype has been a pioneer in creating rich, meaningful connections among friends,", "locator": "Second paragraph; URL now redirects to news.microsoft.com/source/2011/05/10/microsoft-to-acquire-skype-3/", "derived": false, "formula": null, "headline": false, "series": "skype-users-microsoft", "history": [], "notes": "Microsoft did not define 'connected users'. Raw: microsoft-news-2011-05-10-microsoft-to-acquire-skype.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2011-05-10-skype-170-million-connected-users-2010", "citation_text": "170 million connected users had Skype in 2010, with over 207 billion minutes of voice and video calls that year, Microsoft said when it agreed to buy Skype in May 2011 (Microsoft, 2011). Source: Microsoft, \"Microsoft to Acquire Skype (Microsoft news release, 10 May 2011)\" (https://news.microsoft.com/2011/05/10/microsoft-to-acquire-skype/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2011-05-10-skype-170-million-connected-users-2010." }, { "id": "techcrunch-2016-03-30-skype-over-300-million-connected-users-monthly", "family": "communication-and-email", "statement": "More than 300 million connected users a month used Skype in March 2016, Microsoft told its Build developer conference, as TechCrunch reported (TechCrunch, 2016).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "connected users of Skype per month", "display_value": "over 300 million a month", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "People using Skype (consumer), by Microsoft's count; 'connected users' and 'monthly active users' as Microsoft worded them", "sample_n": null, "publisher": "TechCrunch", "source_title": "Microsoft is bringing bots to Skype — and everywhere else (TechCrunch, 30 March 2016)", "source_url": "https://techcrunch.com/2016/03/30/microsoft-is-bringing-bots-to-skype-and-everywhere-else/", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-30", "accessed_at": "2026-10-14", "quote": "Skype is used by over 300 million connected users each month, the company reminded conference attendees", "locator": "Paragraph after the embedded keynote video", "derived": false, "formula": null, "headline": false, "series": "skype-users-microsoft", "history": [], "notes": "Microsoft's Build 2016 keynote is the primary source; no Microsoft transcript or post with the figure was found. Raw: techcrunch-2016-03-30-microsoft-is-bringing-bots-to-skype.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2016-03-30-skype-over-300-million-connected-users-monthly", "citation_text": "More than 300 million connected users a month used Skype in March 2016, Microsoft told its Build developer conference, as TechCrunch reported (TechCrunch, 2016). Source: TechCrunch, \"Microsoft is bringing bots to Skype — and everywhere else (TechCrunch, 30 March 2016)\" (https://techcrunch.com/2016/03/30/microsoft-is-bringing-bots-to-skype-and-everywhere-else/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2016-03-30-skype-over-300-million-connected-users-monthly." }, { "id": "microsoft-azure-blog-2019-04-08-skype-over-300-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 300 million monthly active users and more than 40 million concurrent users had Skype in April 2019, by Microsoft's account in an Azure engineering blog (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "monthly active users of Skype", "display_value": "more than 300 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-04", "population": "People using Skype (consumer), by Microsoft's count; 'connected users' and 'monthly active users' as Microsoft worded them", "sample_n": null, "publisher": "Microsoft", "source_title": "How Skype modernized its backend infrastructure using Azure Cosmos DB – Part 1 (Microsoft Azure blog, 8 April 2019)", "source_url": "https://azure.microsoft.com/en-us/blog/how-skype-modernized-its-backend-infrastructure-using-azure-cosmos-db-part-1/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-04-08", "accessed_at": "2026-10-14", "quote": "Since its acquisition by Microsoft in 2010, Skype has grown to more than four billion total users, more than 300 million monthly active users, and more than 40 million concurrent users.", "locator": "Section 'Scaling to four billion users isn't easy', first paragraph", "derived": false, "formula": null, "headline": false, "series": "skype-users-microsoft", "history": [], "notes": "The post misdates the acquisition to 2010 (Microsoft announced it on 10 May 2011). 'Four billion total users' counts accounts ever created, not people. Raw: microsoft-azure-blog-2019-04-08-how-skype-modernized-backend-cosmos-db-part-1.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-azure-blog-2019-04-08-skype-over-300-million-monthly-active-users", "citation_text": "More than 300 million monthly active users and more than 40 million concurrent users had Skype in April 2019, by Microsoft's account in an Azure engineering blog (Microsoft, 2019). Source: Microsoft, \"How Skype modernized its backend infrastructure using Azure Cosmos DB – Part 1 (Microsoft Azure blog, 8 April 2019)\" (https://azure.microsoft.com/en-us/blog/how-skype-modernized-its-backend-infrastructure-using-azure-cosmos-db-part-1/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-azure-blog-2019-04-08-skype-over-300-million-monthly-active-users." }, { "id": "microsoft-2020-03-30-skype-40-million-daily-users", "family": "communication-and-email", "statement": "40 million people used Skype each day in March 2020, up 70% in a month as the pandemic began, Microsoft said (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 40000000, "unit": "daily users of Skype", "display_value": "40 million a day", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "People using Skype on a day, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Introducing the new Microsoft 365 Personal and Family subscriptions (Microsoft 365 blog, Yusuf Mehdi, 30 March 2020)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/30/introducing-new-microsoft-365-personal-family-subscriptions/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-03-30", "accessed_at": "2026-10-14", "quote": "Skype has seen an increase in usage, with 40 million people using it daily, up 70 percent month over month and, we are seeing a 220 percent increase in Skype to Skype calling minutes month over month.", "locator": "Section on staying connected with family and friends; URL redirects to microsoft.com/en-us/copilot/blog/2020/03/30/...", "derived": false, "formula": null, "headline": false, "series": "skype-daily-users", "history": [], "notes": "Daily users, a different measure from the monthly 'connected users' and 'monthly active users' Microsoft gave in 2011-2019. Raw: microsoft-blog-2020-03-30-introducing-microsoft-365-personal-family-skype-40-million.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-30-skype-40-million-daily-users", "citation_text": "40 million people used Skype each day in March 2020, up 70% in a month as the pandemic began, Microsoft said (Microsoft, 2020). Source: Microsoft, \"Introducing the new Microsoft 365 Personal and Family subscriptions (Microsoft 365 blog, Yusuf Mehdi, 30 March 2020)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2020/03/30/introducing-new-microsoft-365-personal-family-subscriptions/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2020-03-30-skype-40-million-daily-users." }, { "id": "microsoft-2023-02-22-skype-over-36-million-daily-users", "family": "communication-and-email", "statement": "More than 36 million people used Skype each day in February 2023, Microsoft said, the last Skype user figure before it retired the service on 5 May 2025 (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 36000000, "unit": "daily users of Skype", "display_value": "more than 36 million a day", "display_label": "Microsoft blog, February 2023", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-02", "population": "People using Skype on a day, by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "The new Bing preview experience arrives on Bing and Edge Mobile apps; introducing Bing now in Skype (Official Microsoft Blog, Yusuf Mehdi, 22 February 2023)", "source_url": "https://blogs.microsoft.com/blog/2023/02/22/the-new-bing-preview-experience-arrives-on-bing-and-edge-mobile-apps-introducing-bing-now-in-skype/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-02-22", "accessed_at": "2026-10-14", "quote": "More than 36 million people use Skype daily to connect through phone calls and chats across borders and around the world", "locator": "Section 'Bing goes social with Skype'", "derived": false, "formula": null, "headline": false, "series": "skype-daily-users", "history": [], "notes": "Confirmed by a Microsoft spokesperson to CNBC in July 2023: 'In March 2020, Microsoft said Skype had 40 million daily active users, a number that's since slipped to 36 million, according to a spokesperson' (https://www.cnbc.com/2023/07/02/the-rise-and-fall-of-skype.html, raw cnbc-2023-07-02-the-rise-and-fall-of-skype.html). Microsoft's retirement post of 28 February 2025 gave no user count. Raw: microsoft-blog-2023-02-22-new-bing-preview-introducing-bing-in-skype-36-million.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2023-02-22-skype-over-36-million-daily-users", "citation_text": "More than 36 million people used Skype each day in February 2023, Microsoft said, the last Skype user figure before it retired the service on 5 May 2025 (Microsoft, 2023). Source: Microsoft, \"The new Bing preview experience arrives on Bing and Edge Mobile apps; introducing Bing now in Skype (Official Microsoft Blog, Yusuf Mehdi, 22 February 2023)\" (https://blogs.microsoft.com/blog/2023/02/22/the-new-bing-preview-experience-arrives-on-bing-and-edge-mobile-apps-introducing-bing-now-in-skype/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2023-02-22-skype-over-36-million-daily-users." }, { "id": "microsoft-2025-02-28-teper-skype-retiring-may-2025-to-focus-on-teams-free", "family": "communication-and-email", "statement": "Skype would be retired in May 2025 so Microsoft could focus on Microsoft Teams (free), Microsoft announced on 28 February 2025, keeping it available until 5 May 2025 (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "retirement announcement (date)", "display_value": "announced 28 February 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02-28", "population": "Skype consumer service (free and paid); not Skype for Business", "sample_n": null, "publisher": "Microsoft", "source_title": "The next chapter: Moving from Skype to Microsoft Teams (Microsoft 365 blog, Jeff Teper, 28 February 2025)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2025/02/28/the-next-chapter-moving-from-skype-to-microsoft-teams/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-02-28", "accessed_at": "2026-10-14", "quote": "In order to streamline our free consumer communications offerings so we can more easily adapt to customer needs, we will be retiring Skype in May 2025 to focus on Microsoft Teams (free)", "locator": "First paragraph; 'Skype will remain available until May 5, 2025' further down; URL redirects to microsoft.com/en-us/copilot/blog/2025/02/28/...", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's statement on the retirement. Users could sign in to Teams Free with their Skype account to keep chats and contacts, or export their data. Raw: microsoft-blog-2025-02-28-the-next-chapter-moving-from-skype-to-microsoft-teams.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2025-02-28-teper-skype-retiring-may-2025-to-focus-on-teams-free", "citation_text": "Skype would be retired in May 2025 so Microsoft could focus on Microsoft Teams (free), Microsoft announced on 28 February 2025, keeping it available until 5 May 2025 (Microsoft, 2025). Source: Microsoft, \"The next chapter: Moving from Skype to Microsoft Teams (Microsoft 365 blog, Jeff Teper, 28 February 2025)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2025/02/28/the-next-chapter-moving-from-skype-to-microsoft-teams/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2025-02-28-teper-skype-retiring-may-2025-to-focus-on-teams-free." }, { "id": "microsoft-support-skype-retired-5-may-2025", "family": "communication-and-email", "statement": "Skype was retired on 5 May 2025 for both free and paid users, Microsoft's support page states; Skype for Business was not affected and Skype Number subscriptions ended in May 2026 (Microsoft, 2026).", "short_statement": "Skype was retired on **5 May 2025**.", "short_refs": null, "value": null, "unit": "retirement date", "display_value": "5 May 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05-05", "population": "Skype consumer service (free and paid)", "sample_n": null, "publisher": "Microsoft", "source_title": "Skype is retiring in May 2025: What you need to know (Microsoft Support), fetched 14 October 2026", "source_url": "https://support.microsoft.com/en-us/skype/skype-is-retiring-in-may-2025-what-you-need-to-know-2a7d2501-427f-485e-8be0-2068a9f90472", "source_type": "primary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "As of May 5th, 2025, Skype is retired. This change will impact both free and paid Skype users, but not Skype for Business.", "locator": "Opening 'Important' notice ('All Skype Number subscriptions have ended in May 2026')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "published_at is the fetch date: the support page is updated in place and shows no publication date. The page also says Skype history can be exported until June 15, 2026. Raw: microsoft-support-skype-is-retiring-in-may-2025-what-you-need-to-know-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-skype-retired-5-may-2025", "citation_text": "Skype was retired on 5 May 2025 for both free and paid users, Microsoft's support page states; Skype for Business was not affected and Skype Number subscriptions ended in May 2026 (Microsoft, 2026). Source: Microsoft, \"Skype is retiring in May 2025: What you need to know (Microsoft Support), fetched 14 October 2026\" (https://support.microsoft.com/en-us/skype/skype-is-retiring-in-may-2025-what-you-need-to-know-2a7d2501-427f-485e-8be0-2068a9f90472). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-skype-retired-5-may-2025." }, { "id": "discord-company-page-2020-11-100-million-monthly-active-users", "family": "communication-and-email", "statement": "100 million monthly active users on all devices was Discord's own figure on its company page in November 2020 (Discord, 2020).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of Discord (all devices)", "display_value": "100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-11", "population": "People using Discord on desktop, web, phone and console (all devices), by Discord's own count", "sample_n": null, "publisher": "Discord", "source_title": "Discord company page (discord.com/company), Wayback capture 30 November 2020", "source_url": "https://web.archive.org/web/20201130161430/https://discord.com/company", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-11-30", "accessed_at": "2026-10-14", "quote": "Discord has garnered 100 million monthly active users with people talking for upwards of 4 hours per day on the platform.", "locator": "Section 'Our Story', Wayback snapshot 20201130161430", "derived": false, "formula": null, "headline": false, "series": "discord-monthly-active-users", "history": [], "notes": "Discord is a desktop, web and phone app, so its users are not desktop-only. Raw: discord-company-wayback-20201130161430.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2020-11-100-million-monthly-active-users", "citation_text": "100 million monthly active users on all devices was Discord's own figure on its company page in November 2020 (Discord, 2020). Source: Discord, \"Discord company page (discord.com/company), Wayback capture 30 November 2020\" (https://web.archive.org/web/20201130161430/https://discord.com/company). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2020-11-100-million-monthly-active-users." }, { "id": "cnbc-2022-05-17-discord-over-150-million-monthly-active-users", "family": "communication-and-email", "statement": "More than 150 million monthly active users had Discord in May 2022, CNBC reported in its Disruptor 50 profile (CNBC, 2022).", "short_statement": null, "short_refs": null, "value": 150000000, "unit": "monthly active users of Discord (all devices)", "display_value": "more than 150 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-05", "population": "People using Discord on desktop, web, phone and console (all devices), by Discord's own count", "sample_n": null, "publisher": "CNBC", "source_title": "13. Discord, 2022 CNBC Disruptor 50 (CNBC, 17 May 2022)", "source_url": "https://www.cnbc.com/2022/05/17/discord-disruptor-50.html", "source_type": "secondary", "source_access": "open", "published_at": "2022-05-17", "accessed_at": "2026-10-14", "quote": "The voice, video and text communication service which competes with multiple generations of media tech disruptors ... now counts more than 150 million monthly active users, with 79% coming from outside the U.S.", "locator": "First paragraph of the profile (page updated 1 May 2023)", "derived": false, "formula": null, "headline": false, "series": "discord-monthly-active-users", "history": [], "notes": "Discord's company page of the time said only 'used by over a hundred million people'. Raw: cnbc-2022-05-17-discord-disruptor-50.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2022-05-17-discord-over-150-million-monthly-active-users", "citation_text": "More than 150 million monthly active users had Discord in May 2022, CNBC reported in its Disruptor 50 profile (CNBC, 2022). Source: CNBC, \"13. Discord, 2022 CNBC Disruptor 50 (CNBC, 17 May 2022)\" (https://www.cnbc.com/2022/05/17/discord-disruptor-50.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2022-05-17-discord-over-150-million-monthly-active-users." }, { "id": "discord-company-page-2026-02-200-million-global-monthly-active-users-2025", "family": "communication-and-email", "statement": "More than 200 million global monthly active users on all devices was Discord's own count for 2025, shown on its company page from early 2026 until late March 2026 (Discord, 2026).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "global monthly active users of Discord (all devices)", "display_value": "200M+", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "People using Discord on desktop, web, phone and console (all devices), by Discord's own count", "sample_n": null, "publisher": "Discord", "source_title": "Discord company page (discord.com/company), Wayback capture 16 March 2026", "source_url": "https://web.archive.org/web/20260316073441/https://discord.com/company", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-02", "accessed_at": "2026-10-14", "quote": "In Numbers 200M+ Global Monthly Active Users Source: ⓘ Discord Internal Data, 2025", "locator": "'In Numbers' panel; first seen in the 2 February 2026 capture, last in the 16 March 2026 capture", "derived": false, "formula": null, "headline": false, "series": "discord-monthly-active-users", "history": [], "notes": "First appeared as 'In Numbers 200M Global Monthly Active Users' in the Wayback capture of 4 March 2025 (absent on 20 February 2025, when the page said 'used by over a hundred million people'); by February 2026 it read '200M+ ... Discord Internal Data, 2025' (captures 20250304025048, 20260202002352). Replaced by a daily figure between 16 March and 2 April 2026 (see discord-company-page-2026-04-90-million-daily-active-users-q4-2025). Press reports say Discord filed confidentially for a stock market listing in 2026; no public S-1 was on EDGAR on 14 October 2026 (full-text search), so no audited user figure exists. Raw: discord-company-wayback-20260316073441.html, discord-company-wayback-20250304025048.html, discord-company-wayback-20250220095915.html, discord-company-wayback-20260202002352.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2026-02-200-million-global-monthly-active-users-2025", "citation_text": "More than 200 million global monthly active users on all devices was Discord's own count for 2025, shown on its company page from early 2026 until late March 2026 (Discord, 2026). Source: Discord, \"Discord company page (discord.com/company), Wayback capture 16 March 2026\" (https://web.archive.org/web/20260316073441/https://discord.com/company). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2026-02-200-million-global-monthly-active-users-2025." }, { "id": "discord-company-page-2026-04-90-million-daily-active-users-q4-2025", "family": "communication-and-email", "statement": "More than 90 million daily active users on all devices is Discord's own figure for the fourth quarter of 2025, the count on its company page since April 2026 (Discord, 2026).", "short_statement": null, "short_refs": null, "value": 90000000, "unit": "daily active users of Discord (all devices)", "display_value": "90M+ a day", "display_label": "Discord company page, 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "People using Discord on desktop, web, phone and console (all devices), by Discord's own count", "sample_n": null, "publisher": "Discord", "source_title": "Discord company page (discord.com/company), fetched 14 October 2026", "source_url": "https://discord.com/company", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-02", "accessed_at": "2026-10-14", "quote": "In Numbers 90M+ Daily Active Users Source: ⓘ Discord Internal Data, as of Q4 2025", "locator": "'In Numbers' panel; first seen in the Wayback capture of 2 April 2026 (https://web.archive.org/web/20260402013615/https://discord.com/company)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Latest Discord figure as of 14 October 2026. Discord switched its headline from monthly (200M+) to daily (90M+) users between 16 March and 2 April 2026, so the two are different measures, not a decline. Raw: discord-company-page-2026-10-14.html, discord-company-wayback-20260402013615.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2026-04-90-million-daily-active-users-q4-2025", "citation_text": "More than 90 million daily active users on all devices is Discord's own figure for the fourth quarter of 2025, the count on its company page since April 2026 (Discord, 2026). Source: Discord, \"Discord company page (discord.com/company), fetched 14 October 2026\" (https://discord.com/company). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#discord-company-page-2026-04-90-million-daily-active-users-q4-2025." }, { "id": "thunderbird-stats-2021-01-03-active-monthly-installations-15-4-million", "family": "communication-and-email", "statement": "15.4 million active monthly installations of Thunderbird were counted in the 30 days to 3 January 2021, by the project's own estimate; installations are not people (Thunderbird, 2021).", "short_statement": null, "short_refs": null, "value": 15418218, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "15.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01-03", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2021-01-03\":{\"start_date\":\"2021-12-07\",\"ami\":15418218 ... \"2021-01-10\":{\"start_date\":\"2021-12-14\",\"ami\":15535385", "locator": "Weekly entry keyed 2021-01-03 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json. The window start_date printed for early-2021 entries is a year off in the file (a data glitch).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2021-01-03-active-monthly-installations-15-4-million", "citation_text": "15.4 million active monthly installations of Thunderbird were counted in the 30 days to 3 January 2021, by the project's own estimate; installations are not people (Thunderbird, 2021). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2021-01-03-active-monthly-installations-15-4-million." }, { "id": "thunderbird-stats-2022-01-02-active-monthly-installations-16-8-million", "family": "communication-and-email", "statement": "16.8 million active monthly installations of Thunderbird were counted in the 30 days to 2 January 2022, by the project's own estimate; installations are not people (Thunderbird, 2022).", "short_statement": null, "short_refs": null, "value": 16794894, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "16.8 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-01-02", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2022-01-02\":{\"start_date\":\"2021-12-04\",\"ami\":16794894 ... \"2022-01-09\":{\"start_date\":\"2021-12-11\",\"ami\":16750145", "locator": "Weekly entry keyed 2022-01-02 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2022-01-02-active-monthly-installations-16-8-million", "citation_text": "16.8 million active monthly installations of Thunderbird were counted in the 30 days to 2 January 2022, by the project's own estimate; installations are not people (Thunderbird, 2022). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2022-01-02-active-monthly-installations-16-8-million." }, { "id": "thunderbird-stats-2023-01-01-active-monthly-installations-16-4-million", "family": "communication-and-email", "statement": "16.4 million active monthly installations of Thunderbird were counted in the 30 days to 1 January 2023, by the project's own estimate; installations are not people (Thunderbird, 2023).", "short_statement": null, "short_refs": null, "value": 16421822, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "16.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-01-01", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2023-01-01\":{\"start_date\":\"2022-12-03\",\"ami\":16421822 ... \"2023-01-08\":{\"start_date\":\"2022-12-10\",\"ami\":16375517", "locator": "Weekly entry keyed 2023-01-01 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2023-01-01-active-monthly-installations-16-4-million", "citation_text": "16.4 million active monthly installations of Thunderbird were counted in the 30 days to 1 January 2023, by the project's own estimate; installations are not people (Thunderbird, 2023). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2023-01-01-active-monthly-installations-16-4-million." }, { "id": "thunderbird-stats-2024-01-07-active-monthly-installations-16-0-million", "family": "communication-and-email", "statement": "16.0 million active monthly installations of Thunderbird were counted in the 30 days to 7 January 2024, by the project's own estimate; installations are not people (Thunderbird, 2024).", "short_statement": null, "short_refs": null, "value": 15984485, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "16.0 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-01-07", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2024-01-07\":{\"start_date\":\"2023-12-09\",\"ami\":15984485 ... \"2024-01-14\":{\"start_date\":\"2023-12-16\",\"ami\":15979353", "locator": "Weekly entry keyed 2024-01-07 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2024-01-07-active-monthly-installations-16-0-million", "citation_text": "16.0 million active monthly installations of Thunderbird were counted in the 30 days to 7 January 2024, by the project's own estimate; installations are not people (Thunderbird, 2024). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2024-01-07-active-monthly-installations-16-0-million." }, { "id": "thunderbird-stats-2025-01-05-active-monthly-installations-15-6-million", "family": "communication-and-email", "statement": "15.6 million active monthly installations of Thunderbird were counted in the 30 days to 5 January 2025, by the project's own estimate; installations are not people (Thunderbird, 2025).", "short_statement": null, "short_refs": null, "value": 15553078, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "15.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01-05", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2025-01-05\":{\"start_date\":\"2024-12-07\",\"ami\":15553078 ... \"2025-01-12\":{\"start_date\":\"2024-12-14\",\"ami\":15529806", "locator": "Weekly entry keyed 2025-01-05 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2025-01-05-active-monthly-installations-15-6-million", "citation_text": "15.6 million active monthly installations of Thunderbird were counted in the 30 days to 5 January 2025, by the project's own estimate; installations are not people (Thunderbird, 2025). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2025-01-05-active-monthly-installations-15-6-million." }, { "id": "thunderbird-stats-2026-01-04-active-monthly-installations-14-6-million", "family": "communication-and-email", "statement": "14.6 million active monthly installations of Thunderbird were counted in the 30 days to 4 January 2026, by the project's own estimate; installations are not people (Thunderbird, 2026).", "short_statement": null, "short_refs": null, "value": 14649100, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "14.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01-04", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2026-01-04\":{\"start_date\":\"2025-12-06\",\"ami\":14649100 ... \"2026-01-11\":{\"start_date\":\"2025-12-13\",\"ami\":14634327", "locator": "Weekly entry keyed 2026-01-04 (the week the 30-day window ends); chart 'Monthly Release Active Installations' on stats.thunderbird.net", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "First week of the year, after the May 2025 switch to Glean telemetry. Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-01-04-active-monthly-installations-14-6-million", "citation_text": "14.6 million active monthly installations of Thunderbird were counted in the 30 days to 4 January 2026, by the project's own estimate; installations are not people (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-01-04-active-monthly-installations-14-6-million." }, { "id": "thunderbird-stats-2022-02-06-active-monthly-installations-peak-17-1-million", "family": "communication-and-email", "statement": "17.1 million active monthly installations of Thunderbird in the 30 days to 6 February 2022 is the highest reading of this 30-day count, which the project's dashboard updates weekly, since the dashboard began in December 2020 (Thunderbird, 2022).", "short_statement": null, "short_refs": null, "value": 17093926, "unit": "active monthly installations of Thunderbird (30-day window), series peak", "display_value": "17.1 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-02-06", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2022-02-06\":{\"start_date\":\"2022-01-08\",\"ami\":17093926 ... \"2022-02-13\":{\"start_date\":\"2022-01-15\",\"ami\":17081387", "locator": "Weekly entry keyed 2022-02-06 (maximum of the 303 weekly values from 2020-12-27 to 2026-10-11)", "derived": true, "formula": "max(ami) over all weekly entries in thunderbird_ami.json (303 weeks, 2020-12-27 to 2026-10-11) = 17,093,926 on 2022-02-06", "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "The yearly maximum then fell: 16.76 million (5 February 2023), 16.33 million (4 February 2024), 16.06 million (9 February 2025). Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2022-02-06-active-monthly-installations-peak-17-1-million", "citation_text": "17.1 million active monthly installations of Thunderbird in the 30 days to 6 February 2022 is the highest reading of this 30-day count, which the project's dashboard updates weekly, since the dashboard began in December 2020 (Thunderbird, 2022). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2022-02-06-active-monthly-installations-peak-17-1-million." }, { "id": "thunderbird-stats-2026-10-11-active-monthly-installations-15-3-million", "family": "communication-and-email", "statement": "15.3 million active monthly installations of Thunderbird were counted in the 30 days to 11 October 2026, by the project's own estimate, the latest value; installations are not people (Thunderbird, 2026).", "short_statement": "Thunderbird ran on **15.3 million** installations a month in October 2026.", "short_refs": null, "value": 15304235, "unit": "active monthly installations of Thunderbird (30-day window)", "display_value": "15.3 million", "display_label": "Thunderbird stats dashboard, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-11", "population": "Thunderbird desktop installations active in a 30-day window, estimated from update pings and (from May 2025) Glean telemetry; installations, not people", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_ami.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2026-10-04\":{\"start_date\":\"2026-09-05\",\"ami\":15270276 ... \"2026-10-11\":{\"start_date\":\"2026-09-12\",\"ami\":15304235", "locator": "Latest weekly entry (keyed 2026-10-11, window from 2026-09-12)", "derived": false, "formula": null, "headline": false, "series": "thunderbird-active-monthly-installations", "history": [], "notes": "Latest Thunderbird figure as of 14 October 2026. Thunderbird's 2023-2024 annual report speaks of distributing Thunderbird 'to tens of millions of users' and says 'After three years of slow decline in Daily Active Users (DAUs), the Supernova release started a noticeable upward trend' (https://blog.thunderbird.net/2024/10/thunderbird-annual-report-2023-2024/). Thunderbird's dashboard warns: 'AMIs are only a rough estimate of the number of active Thunderbird installations each month, they are not a count of users' and 'On May 1st, 2025, Thunderbird transitioned to using Glean telemetry for Monthly data', so values before and after May 2025 are not fully comparable (https://stats.thunderbird.net/, raw thunderbird-stats-index-2026-10-14.html). Raw data: thunderbird-stats-thunderbird_ami-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-10-11-active-monthly-installations-15-3-million", "citation_text": "15.3 million active monthly installations of Thunderbird were counted in the 30 days to 11 October 2026, by the project's own estimate, the latest value; installations are not people (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Monthly Installations, weekly estimates (stats.thunderbird.net data file thunderbird_ami.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_ami.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-10-11-active-monthly-installations-15-3-million." }, { "id": "thunderbird-stats-2026-10-13-active-daily-installations-10-2-million", "family": "communication-and-email", "statement": "10.2 million active daily installations of Thunderbird were counted on Tuesday 13 October 2026, by the project's own estimate; weekend days fall to about 5 million and installations are not people (Thunderbird, 2026).", "short_statement": null, "short_refs": null, "value": 10199758, "unit": "active daily installations of Thunderbird (one day)", "display_value": "10.2 million on a weekday", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Thunderbird desktop installations that checked in on one day (update pings)", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Daily Installations (stats.thunderbird.net data file thunderbird_adi.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_adi.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2026-10-12\": 9356503, \"2026-10-13\": 10199758", "locator": "Last daily entry; saved as a date-to-count extract (raw thunderbird-stats-thunderbird_adi-counts-extract-2026-10-14.json) because the full file with per-version counts is 12 MB", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sunday 11 October 2026: 4,784,030. Thunderbird's dashboard: 'ADIs are only a rough estimate of the number of active Thunderbird installations each day, they are not a count of users.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-10-13-active-daily-installations-10-2-million", "citation_text": "10.2 million active daily installations of Thunderbird were counted on Tuesday 13 October 2026, by the project's own estimate; weekend days fall to about 5 million and installations are not people (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Daily Installations (stats.thunderbird.net data file thunderbird_adi.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_adi.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2026-10-13-active-daily-installations-10-2-million." }, { "id": "thunderbird-stats-2025-average-active-daily-installations-9-0-million-derived", "family": "communication-and-email", "statement": "9.0 million active daily installations of Thunderbird were running on average across 2025, by the project's own daily estimates, up from 7.3 million in 2023 (Thunderbird, 2026).", "short_statement": null, "short_refs": null, "value": 8995170, "unit": "average active daily installations of Thunderbird (calendar year 2025)", "display_value": "9.0 million a day (2025 average)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Thunderbird desktop installations that checked in on a day, averaged over 365 days", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Active Daily Installations (stats.thunderbird.net data file thunderbird_adi.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/thunderbird_adi.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2025-01-01\": 4173057, \"2025-01-02\": 7382901, ... \"2025-12-31\": 5862627", "locator": "Daily entries 2025-01-01 to 2025-12-31 (365 values) in the date-to-count extract", "derived": true, "formula": "mean of the 365 daily counts for 2025 = 8,995,170; same method: 2019 7,708,899; 2020 7,657,199; 2021 7,539,863; 2022 7,288,904; 2023 7,250,854; 2024 8,519,669", "headline": false, "series": "thunderbird-active-daily-installations-yearly-average", "history": [], "notes": "The 2024-2025 rise matches the 'Supernova' release that Thunderbird's 2023-2024 annual report credits with ending 'three years of slow decline in Daily Active Users'. Raw: thunderbird-stats-thunderbird_adi-counts-extract-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2025-average-active-daily-installations-9-0-million-derived", "citation_text": "9.0 million active daily installations of Thunderbird were running on average across 2025, by the project's own daily estimates, up from 7.3 million in 2023 (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird Active Daily Installations (stats.thunderbird.net data file thunderbird_adi.json), fetched 14 October 2026\" (https://stats.thunderbird.net/thunderbird_adi.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-2025-average-active-daily-installations-9-0-million-derived." }, { "id": "thunderbird-blog-2023-05-09-donations-2022-6442704-usd", "family": "communication-and-email", "statement": "$6,442,704 in donations reached the Thunderbird project in 2022, its 2022 financial report said, with user donations more than 99.9% of revenue (Thunderbird, 2023).", "short_statement": null, "short_refs": null, "value": 6442704, "unit": "donations to Thunderbird in the calendar year (US dollars)", "display_value": "$6.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022", "population": "Donations from Thunderbird users (the project's only material revenue)", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird Is Thriving: Our 2022 Financial Report (The Thunderbird Blog, Ryan Sipes and Jason Evangelho, 9 May 2023)", "source_url": "https://blog.thunderbird.net/2023/05/thunderbird-is-thriving-our-2022-financial-report/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-05-09", "accessed_at": "2026-10-14", "quote": "Last year, our mighty donor base – representing approximately 300,000 daily users – contributed a total of $6,442,704 in donations to the Thunderbird project.", "locator": "Section 'Donations In 2022'", "derived": false, "formula": null, "headline": false, "series": "thunderbird-donations-usd", "history": [], "notes": "'300,000 daily users' here means the donors, not Thunderbird's user base (a staff reply under the post confirms 300,000 donors and an average gift of about $21). Raw: thunderbird-blog-2023-05-09-thunderbird-is-thriving-2022-financial-report.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-blog-2023-05-09-donations-2022-6442704-usd", "citation_text": "$6,442,704 in donations reached the Thunderbird project in 2022, its 2022 financial report said, with user donations more than 99.9% of revenue (Thunderbird, 2023). Source: MZLA Technologies (Thunderbird), \"Thunderbird Is Thriving: Our 2022 Financial Report (The Thunderbird Blog, Ryan Sipes and Jason Evangelho, 9 May 2023)\" (https://blog.thunderbird.net/2023/05/thunderbird-is-thriving-our-2022-financial-report/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-blog-2023-05-09-donations-2022-6442704-usd." }, { "id": "thunderbird-annual-report-2023-donations-8-6-million-usd-300000-contributors", "family": "communication-and-email", "statement": "$8.6 million in contributions reached Thunderbird in 2023 from more than 300,000 individual donors, up 34.5% on 2022, its 2023-2024 annual report said (Thunderbird, 2024).", "short_statement": null, "short_refs": null, "value": 8600000, "unit": "donations to Thunderbird in the calendar year (US dollars)", "display_value": "$8.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023", "population": "Donations from Thunderbird users", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "State of the Bird: Thunderbird Annual Report 2023-2024 (The Thunderbird Blog, October 2024)", "source_url": "https://blog.thunderbird.net/2024/10/thunderbird-annual-report-2023-2024/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-10-01", "accessed_at": "2026-10-14", "quote": "Total financial contributions in 2023 reached $8.6M, reflecting a 34.5% increase over 2022. More than 515,000 transactions from over 300,000 individual contributors generated this financial support", "locator": "Section 'Contribution Revenue'", "derived": false, "formula": null, "headline": false, "series": "thunderbird-donations-usd", "history": [], "notes": "published_at is the month of the post (October 2024; a reader comment is dated 5 October 2024). Median donation $11.12, average $16.90. The latest annual report found; none covering 2024 or 2025 was published by 14 October 2026, so those years come from the project's stats dashboard. Raw: thunderbird-blog-2024-10-annual-report-2023-2024.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-annual-report-2023-donations-8-6-million-usd-300000-contributors", "citation_text": "$8.6 million in contributions reached Thunderbird in 2023 from more than 300,000 individual donors, up 34.5% on 2022, its 2023-2024 annual report said (Thunderbird, 2024). Source: MZLA Technologies (Thunderbird), \"State of the Bird: Thunderbird Annual Report 2023-2024 (The Thunderbird Blog, October 2024)\" (https://blog.thunderbird.net/2024/10/thunderbird-annual-report-2023-2024/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-annual-report-2023-donations-8-6-million-usd-300000-contributors." }, { "id": "thunderbird-stats-donations-2024-10343314-usd-derived", "family": "communication-and-email", "statement": "$10.3 million in donations reached Thunderbird in 2024, by the monthly figures on its own statistics dashboard (Thunderbird, 2026).", "short_statement": null, "short_refs": null, "value": 10343314, "unit": "donations to Thunderbird in the calendar year (US dollars), sum of monthly values", "display_value": "$10.3 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Donations from Thunderbird users", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird donations by month (stats.thunderbird.net data file financials.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/financials.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2024\": { \"1\": 917854, \"2\": 407598, \"3\": 355801, \"4\": 1339104,", "locator": "donations_monthly.2024, months 1-12", "derived": true, "formula": "sum of donations_monthly['2024'] months 1-12 = 10,343,314", "headline": false, "series": "thunderbird-donations-usd", "history": [], "notes": "Thunderbird's 'Donations and Spending' dashboard data; sums of the monthly values (2022 sums to $6,447,880 against $6,442,704 in the 2022 report, and 2023 to $8,672,363 against '$8.6M'). Raw: thunderbird-stats-financials-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-donations-2024-10343314-usd-derived", "citation_text": "$10.3 million in donations reached Thunderbird in 2024, by the monthly figures on its own statistics dashboard (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird donations by month (stats.thunderbird.net data file financials.json), fetched 14 October 2026\" (https://stats.thunderbird.net/financials.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-donations-2024-10343314-usd-derived." }, { "id": "thunderbird-stats-donations-2025-12437181-usd-derived", "family": "communication-and-email", "statement": "$12.4 million in donations reached Thunderbird in 2025, up 20% on 2024 and about eight times the $1.5 million of 2019, by the monthly figures on its own statistics dashboard (Thunderbird, 2026).", "short_statement": null, "short_refs": null, "value": 12437181, "unit": "donations to Thunderbird in the calendar year (US dollars), sum of monthly values", "display_value": "$12.4 million", "display_label": "Thunderbird stats dashboard", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Donations from Thunderbird users", "sample_n": null, "publisher": "MZLA Technologies (Thunderbird)", "source_title": "Thunderbird donations by month (stats.thunderbird.net data file financials.json), fetched 14 October 2026", "source_url": "https://stats.thunderbird.net/financials.json", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"2025\": { \"1\": 732791, \"2\": 421225, \"3\": 405914, \"4\": 1962704, ... \"11\": 1464849, \"12\": 3578556 }", "locator": "donations_monthly.2025, months 1-12 (December alone: $3,578,556)", "derived": true, "formula": "sum of donations_monthly['2025'] months 1-12 = 12,437,181; 2024 = 10,343,314 (+20.2%); 2019 = 1,541,235 (x8.1)", "headline": false, "series": "thunderbird-donations-usd", "history": [ { "period": "2017", "value": 736285 }, { "period": "2018", "value": 1205449 }, { "period": "2019", "value": 1541235 }, { "period": "2020", "value": 2309773 }, { "period": "2021", "value": 2796762 } ], "notes": "Yearly totals on the same dashboard: 2017 $736,285 and 2018 $1,205,449 (as given), 2019 $1,541,235, 2020 $2,309,773, 2021 $2,796,762 (sums of months). January to March 2026: $1,613,476. Donations, not users: no Thunderbird figure counts people. Thunderbird's 'Donations and Spending' dashboard data; sums of the monthly values (2022 sums to $6,447,880 against $6,442,704 in the 2022 report, and 2023 to $8,672,363 against '$8.6M'). Raw: thunderbird-stats-financials-2026-10-14.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-donations-2025-12437181-usd-derived", "citation_text": "$12.4 million in donations reached Thunderbird in 2025, up 20% on 2024 and about eight times the $1.5 million of 2019, by the monthly figures on its own statistics dashboard (Thunderbird, 2026). Source: MZLA Technologies (Thunderbird), \"Thunderbird donations by month (stats.thunderbird.net data file financials.json), fetched 14 October 2026\" (https://stats.thunderbird.net/financials.json). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#thunderbird-stats-donations-2025-12437181-usd-derived." }, { "id": "microsoft-2013-05-03-outlook-com-over-400-million-active-accounts", "family": "communication-and-email", "statement": "More than 400 million active Outlook.com accounts existed in May 2013 after Microsoft finished moving all Hotmail users to Outlook.com, 125 million of them used on mobile devices, the last Outlook.com count Microsoft published (Microsoft, 2013).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "active Outlook.com accounts (including former Hotmail accounts)", "display_value": "over 400 million accounts", "display_label": "Microsoft blog, May 2013", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-05", "population": "Active Outlook.com (formerly Hotmail) consumer email accounts, by Microsoft's count; accounts, not people", "sample_n": null, "publisher": "Microsoft", "source_title": "Migrating 150 Petabytes of Email in 6 Weeks (Microsoft Server and Tools blog, archived on Microsoft Learn, last updated 3 May 2013)", "source_url": "https://learn.microsoft.com/en-us/archive/blogs/serverandtools/migrating-150-petabytes-of-email-in-6-weeks", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-05-03", "accessed_at": "2026-10-14", "quote": "Coupled with the growing organic excitement for Outlook.com, this has pushed us to over 400 million active Outlook.com accounts, including 125 million that are accessing email, calendar and contacts on a mobile device", "locator": "First paragraph ('Yesterday we announced that we've completed upgrading all Hotmail customers to Outlook.com'), which links to the Outlook blog post of 2 May 2013", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Latest Outlook.com figure found as of 14 October 2026: Microsoft's 10-Ks (fiscal 2013 to 2021, full-text search of its SEC filings) name Outlook.com only as a service, and its earnings calls from October 2016 to July 2026 give Outlook figures only for the mobile apps. The 2 May 2013 Outlook blog post the article links to (blogs.office.com/2013/05/02/outlook-com-400-million-active-accounts-hotmail-upgrade-complete-and-more-features-on-the-way/) is archived by the Wayback Machine. In Litmus's tracking, Outlook.com webmail fell from 9% of opens (as Live Hotmail, July 2012) to 0.4% (July 2026); see litmus-2026-07-email-client-share-outlook-com-0-42pct. Raw: microsoft-archive-blog-2013-05-03-migrating-150-petabytes-outlook-com-400-million-accounts.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2013-05-03-outlook-com-over-400-million-active-accounts", "citation_text": "More than 400 million active Outlook.com accounts existed in May 2013 after Microsoft finished moving all Hotmail users to Outlook.com, 125 million of them used on mobile devices, the last Outlook.com count Microsoft published (Microsoft, 2013). Source: Microsoft, \"Migrating 150 Petabytes of Email in 6 Weeks (Microsoft Server and Tools blog, archived on Microsoft Learn, last updated 3 May 2013)\" (https://learn.microsoft.com/en-us/archive/blogs/serverandtools/migrating-150-petabytes-of-email-in-6-weeks). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2013-05-03-outlook-com-over-400-million-active-accounts." }, { "id": "microsoft-fy17-q1-earnings-2016-10-20-outlook-mobile-45-million-monthly-active-devices", "family": "communication-and-email", "statement": "More than 45 million monthly active devices ran the Outlook app on iOS and Android in October 2016, up more than 70% in a year, Microsoft said on its earnings call (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 45000000, "unit": "monthly active devices running Outlook mobile (iOS and Android)", "display_value": "more than 45 million devices", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-Q3", "population": "Phones and tablets running the Outlook app for iOS or Android in a month, by Microsoft's count; devices, not people", "sample_n": null, "publisher": "Microsoft", "source_title": "MSFT Earnings Conference Call, FY17 Q1 (transcript, Thursday, October 20, 2016)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY17Q1", "source_type": "primary", "source_access": "open", "published_at": "2016-10-20", "accessed_at": "2026-10-14", "quote": "We now have more than 45 million Outlook monthly active devices on iOS and Android, a more than 70% increase year-over-year.", "locator": "Satya Nadella prepared remarks, Office paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-outlook-mobile-users", "history": [], "notes": "Outlook mobile, not desktop Outlook. Raw: microsoft-earnings-transcript-fy17-q1.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-outlook-mobile-45-million-monthly-active-devices", "citation_text": "More than 45 million monthly active devices ran the Outlook app on iOS and Android in October 2016, up more than 70% in a year, Microsoft said on its earnings call (Microsoft, 2016). Source: Microsoft, \"MSFT Earnings Conference Call, FY17 Q1 (transcript, Thursday, October 20, 2016)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY17Q1). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-outlook-mobile-45-million-monthly-active-devices." }, { "id": "microsoft-fy19-q3-earnings-2019-04-24-outlook-ios-android-over-100-million-users", "family": "communication-and-email", "statement": "More than 100 million people used the Outlook apps on iOS and Android in the quarter to March 2019, the first time they passed that mark, Microsoft said, its last Outlook user figure (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "users of the Outlook apps for iOS and Android", "display_value": "more than 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-Q1", "population": "Users of the Outlook mobile apps (iOS and Android), by Microsoft's count", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Third Quarter Earnings Conference Call, FY19 Q3 (transcript, 24 April 2019)", "source_url": "https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q3", "source_type": "primary", "source_access": "open", "published_at": "2019-04-24", "accessed_at": "2026-10-14", "quote": "And the Outlook apps on iOS and Android surpassed more than 100 million users for the first time this quarter.", "locator": "Satya Nadella prepared remarks, Microsoft 365 paragraph", "derived": false, "formula": null, "headline": false, "series": "microsoft-outlook-mobile-users", "history": [], "notes": "On the 19 July 2018 call Microsoft had said 'Outlook mobile is being used on more than 100 million iOS and Android devices' (devices, TranscriptFY18Q4); in April 2019 it was 100 million users. Microsoft has given no user count for desktop Outlook or the new Outlook for Windows; on 29 April 2026 Satya Nadella compared Copilot's weekly engagement with Outlook's without a figure ('weekly engagement is now at the same level as Outlook', microsoft-earnings-page-fy2026q3.txt). Raw: microsoft-earnings-transcript-fy19-q3.txt, microsoft-earnings-transcript-fy18-q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-outlook-ios-android-over-100-million-users", "citation_text": "More than 100 million people used the Outlook apps on iOS and Android in the quarter to March 2019, the first time they passed that mark, Microsoft said, its last Outlook user figure (Microsoft, 2019). Source: Microsoft, \"Microsoft Third Quarter Earnings Conference Call, FY19 Q3 (transcript, 24 April 2019)\" (https://cdn-dynmedia-1.microsoft.com/is/content/microsoftcorp/TranscriptFY19Q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-outlook-ios-android-over-100-million-users." }, { "id": "demandsage-2026-01-16-restates-teams-320-million-monthly-as-daily-active-users", "family": "communication-and-email", "statement": "DemandSage's Teams statistics page (January 2026) states that 'Microsoft Teams has 320 million daily active users', turning Microsoft's October 2023 count of monthly users into daily users and presenting it as current (DemandSage, 2026).", "short_statement": null, "short_refs": null, "value": 320000000, "unit": "'daily active users' as restated (the measure is monthly active users, quarter to September 2023)", "display_value": "320 million 'daily active users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-Q3", "population": "Roundup restatement of Microsoft's Teams count", "sample_n": null, "publisher": "DemandSage", "source_title": "Microsoft Teams Statistics 2026 (Revenue & Market Share) (DemandSage, Naveen Kumar, 16 January 2026)", "source_url": "https://www.demandsage.com/microsoft-teams-statistics/", "source_type": "secondary", "source_access": "open", "published_at": "2026-01-16", "accessed_at": "2026-10-14", "quote": "Microsoft Teams has 320 million daily active users. This marks a significant leap from the previous figure of 270 million in 2023, showcasing a steady rise in adoption.", "locator": "Section 'How Many People Use Microsoft Teams?'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: measure changed (monthly to daily), stale (October 2023 shown as current) and misdated (the page's table puts 320 million in fiscal 2024 and 270 million in 2023; Microsoft reported 270 million in January 2022 and 300 million in April 2023). The same table mixes daily and monthly figures as one series (2018 2 million to 2024 320 million). The page's opening line says 'over 320 million daily users'. Countly goes further and labels '350 million monthly active users' an 'official Microsoft figure' (see countly-2026-07-02-restates-teams-350-million-as-official-microsoft-figure). Microsoft's own last figure: microsoft-fy24-q1-earnings-2023-10-24-teams-over-320-million-monthly-active-users. A roundup: cited only to show the number in circulation. Raw: demandsage-microsoft-teams-statistics-2026-01-16.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-01-16-restates-teams-320-million-monthly-as-daily-active-users", "citation_text": "DemandSage's Teams statistics page (January 2026) states that 'Microsoft Teams has 320 million daily active users', turning Microsoft's October 2023 count of monthly users into daily users and presenting it as current (DemandSage, 2026). Source: DemandSage, \"Microsoft Teams Statistics 2026 (Revenue & Market Share) (DemandSage, Naveen Kumar, 16 January 2026)\" (https://www.demandsage.com/microsoft-teams-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-01-16-restates-teams-320-million-monthly-as-daily-active-users." }, { "id": "countly-2026-07-02-restates-teams-350-million-as-official-microsoft-figure", "family": "communication-and-email", "statement": "Countly's Teams user page (July 2026) gives '350 million monthly active users' as an 'official Microsoft figure, Q4 FY2026', but Microsoft's July 2026 earnings call gave no Teams count; Microsoft's last figure is 320 million (October 2023) (Countly, 2026).", "short_statement": null, "short_refs": null, "value": 350000000, "unit": "'monthly active users' as claimed by the roundup (no Microsoft source)", "display_value": "350 million (no Microsoft source)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Roundup restatement of Microsoft Teams users", "sample_n": null, "publisher": "Countly (countly.net)", "source_title": "How Many Microsoft Teams Users Are There in 2026? Global & by Country (countly.net, last updated 2 July 2026)", "source_url": "https://countly.net/how-many-microsoft-teams-users-are-there-in-2026-global-by-c-3452", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-02", "accessed_at": "2026-10-14", "quote": "350 million monthly active users (official Microsoft figure, Q4 FY2026)", "locator": "Section 'Microsoft Teams by the Numbers (2026)', first bullet (URL redirects to a variant slug ending -10d5)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: an invented attribution. Microsoft's FY2026 Q4 call (29 July 2026, https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4) mentions Teams only in comparisons with Copilot engagement. The page's own disclaimer: figures 'include estimates where an exact figure is not published'. A roundup: cited only to show the number in circulation. Raw: countly-2026-07-02-how-many-microsoft-teams-users-2026.html, microsoft-earnings-page-fy2026q4.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#countly-2026-07-02-restates-teams-350-million-as-official-microsoft-figure", "citation_text": "Countly's Teams user page (July 2026) gives '350 million monthly active users' as an 'official Microsoft figure, Q4 FY2026', but Microsoft's July 2026 earnings call gave no Teams count; Microsoft's last figure is 320 million (October 2023) (Countly, 2026). Source: Countly (countly.net), \"How Many Microsoft Teams Users Are There in 2026? Global & by Country (countly.net, last updated 2 July 2026)\" (https://countly.net/how-many-microsoft-teams-users-are-there-in-2026-global-by-c-3452). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#countly-2026-07-02-restates-teams-350-million-as-official-microsoft-figure." }, { "id": "adobe-q3-fy2026-2026-09-10-monthly-active-users-over-1-billion", "family": "creative-engineering-media-apps", "statement": "Over 1 billion monthly active users across Adobe's creativity and productivity products (Acrobat, Express, Creative Cloud and Firefly) in the quarter to 28 August 2026, Adobe said, a count that grew more than 20% in a year (Adobe, 2026).", "short_statement": "Acrobat, Express, Creative Cloud and Firefly together had more than **1 billion** monthly users in mid-2026 (Adobe, 2026).", "short_refs": null, "value": 1000000000, "unit": "monthly active users across all Adobe creativity and productivity products (Adobe's count, measure not further defined)", "display_value": "over 1 billion", "display_label": "Adobe third-quarter results, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Monthly active users of Adobe's products across desktop, web, mobile and LLM platforms (Acrobat and Reader, Express, Creative Cloud apps, Firefly); Adobe does not say how users of several products are deduplicated", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Reports Record Q3 Revenue (press release, Form 8-K exhibit 99.1, 10 September 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/0000796343/000079634326000147/adbeex991q326.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-09-10", "accessed_at": "2026-10-14", "quote": "Achieves major milestone of 1 billion monthly active users (MAU) across creativity and productivity solutions", "locator": "Press release headline bullets, third bullet under the title; the earnings script (page 4, CEO remarks) adds 'a number that grew greater than 20% year over year in Q3'", "derived": false, "formula": null, "headline": true, "series": "adobe-total-monthly-active-users", "history": [], "notes": "Fiscal Q3 2026 (quarter ended 28 August 2026). The CEO's scripted remarks (ADBE Q3FY26 Earnings Script and Slides, page 4) say these products 'are now used by over a billion monthly active users (MAU) across all businesses, a number that grew greater than 20% year over year in Q3'. A sum across products: one person using Acrobat and Photoshop may count once or twice (Adobe does not say). The Q1 FY2026 script (12 March 2026) defined the scope as 'Acrobat & Express, Creative Cloud applications and Adobe Firefly across different surfaces, including desktop, web, mobile and LLM platforms'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-monthly-active-users-over-1-billion", "citation_text": "Over 1 billion monthly active users across Adobe's creativity and productivity products (Acrobat, Express, Creative Cloud and Firefly) in the quarter to 28 August 2026, Adobe said, a count that grew more than 20% in a year (Adobe, 2026). Source: Adobe, \"Adobe Reports Record Q3 Revenue (press release, Form 8-K exhibit 99.1, 10 September 2026)\" (https://www.sec.gov/Archives/edgar/data/0000796343/000079634326000147/adbeex991q326.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-monthly-active-users-over-1-billion." }, { "id": "adobe-q3-fy2026-2026-09-10-acrobat-express-monthly-active-users-over-900-million", "family": "creative-engineering-media-apps", "statement": "Over 900 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 28 August 2026, up more than 25% in a year, Adobe said in its earnings call script (Adobe, 2026).", "short_statement": "Adobe's Acrobat and Express had more than **900 million** monthly active users combined in August 2026.", "short_refs": null, "value": 900000000, "unit": "monthly active users of Acrobat and Express combined (Adobe's count; no separate Acrobat Reader figure is given)", "display_value": "over 900 million", "display_label": "Adobe earnings call script, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Monthly active users of Adobe's Business Professionals and Consumers products (Acrobat and Express) on all surfaces; Adobe gives no Acrobat-only or Express-only figure for the quarter", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q3FY26 Earnings Script and Slides (Adobe Q3 FY2026 earnings call, 10 September 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-09-10", "accessed_at": "2026-10-14", "quote": "Acrobat + Express MAU surpassed 900 million, growing more than 25% year over year;", "locator": "Page 17, CFO remarks, 'Q3 growth drivers for Business Professionals & Consumers' bullets (also page 8: 'BP&C MAU grew over 25% year over year to over 900 million'); Wayback capture https://web.archive.org/web/20260913202347/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-acrobat-express-monthly-active-users", "history": [], "notes": "Fiscal Q3 2026. Adobe gives no separate figure for the free Acrobat Reader. Adobe has reported Acrobat and Express together since fiscal 2025 (its Business Professionals and Consumers customer group), so the latest Acrobat-only figure is the 650 million of February 2025 (separate record). adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-acrobat-express-monthly-active-users-over-900-million", "citation_text": "Over 900 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 28 August 2026, up more than 25% in a year, Adobe said in its earnings call script (Adobe, 2026). Source: Adobe, \"ADBE Q3FY26 Earnings Script and Slides (Adobe Q3 FY2026 earnings call, 10 September 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-acrobat-express-monthly-active-users-over-900-million." }, { "id": "adobe-q3-fy2026-2026-09-10-creative-freemium-monthly-active-users-over-100-million", "family": "creative-engineering-media-apps", "statement": "Over 100 million monthly active users of Adobe's free creative offerings (Firefly, Express and the web and mobile versions of Photoshop, Lightroom and Premiere) in the quarter to 28 August 2026, up more than 70% in a year, Adobe said (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of Adobe's creative freemium offerings (web and mobile; Adobe's count)", "display_value": "over 100 million", "display_label": "Adobe earnings call script, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Monthly active users of Firefly, Express and the web and mobile versions of Premiere, Photoshop and Lightroom; excludes the desktop Creative Cloud apps", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q3FY26 Earnings Script and Slides (Adobe Q3 FY2026 earnings call, 10 September 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-09-10", "accessed_at": "2026-10-14", "quote": "Creative freemium MAU, which includes Firefly and Express and web and mobile versions of Premiere, Photoshop and Lightroom, crossed 100 million, growing over 70% year over year;", "locator": "Page 18, CFO remarks, 'Q3 growth drivers for Creative & Marketing Professionals' bullets; Wayback capture https://web.archive.org/web/20260913202347/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-freemium-monthly-active-users", "history": [], "notes": "The nearest thing to a Photoshop or Lightroom user figure Adobe publishes: it mixes several apps, covers only web and mobile versions and is not split by app. Express is counted both here and in the Acrobat + Express figure. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-creative-freemium-monthly-active-users-over-100-million", "citation_text": "Over 100 million monthly active users of Adobe's free creative offerings (Firefly, Express and the web and mobile versions of Photoshop, Lightroom and Premiere) in the quarter to 28 August 2026, up more than 70% in a year, Adobe said (Adobe, 2026). Source: Adobe, \"ADBE Q3FY26 Earnings Script and Slides (Adobe Q3 FY2026 earnings call, 10 September 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/01906202/c6yetrerew.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-creative-freemium-monthly-active-users-over-100-million." }, { "id": "adobe-q2-fy2026-2026-06-11-acrobat-express-monthly-active-users-over-850-million", "family": "creative-engineering-media-apps", "statement": "Over 850 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 29 May 2026, up about 20% in a year, Adobe said (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 850000000, "unit": "monthly active users of Acrobat and Express combined (Adobe's count; no separate Acrobat Reader figure is given)", "display_value": "over 850 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Monthly active users of Acrobat and Express on all surfaces", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q2FY26 Earnings Script & Slides (Adobe Q2 FY2026 earnings call, 11 June 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-06-11", "accessed_at": "2026-10-14", "quote": "Acrobat + Express MAU surpassed 850 million, growing approximately 20% year over year;", "locator": "Page 19, CFO remarks, 'Q2 growth drivers for Business Professionals & Consumers' bullets (page 5, CEO: 'from greater than 700 million to greater than 850 million year over year'); Wayback capture https://web.archive.org/web/20260712184612/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-acrobat-express-monthly-active-users", "history": [], "notes": "Fiscal Q2 2026 (quarter ended 29 May 2026; call date from the PDF's creation date and Adobe's 8-K of 11 June 2026). The CEO's remarks give the year-earlier base as 'greater than 700 million', matching the Q2 FY2025 record. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2026-2026-06-11-acrobat-express-monthly-active-users-over-850-million", "citation_text": "Over 850 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 29 May 2026, up about 20% in a year, Adobe said (Adobe, 2026). Source: Adobe, \"ADBE Q2FY26 Earnings Script & Slides (Adobe Q2 FY2026 earnings call, 11 June 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2026-2026-06-11-acrobat-express-monthly-active-users-over-850-million." }, { "id": "adobe-q2-fy2026-2026-06-11-creative-freemium-monthly-active-users-over-90-million", "family": "creative-engineering-media-apps", "statement": "Over 90 million monthly active users of Adobe's free creative offerings (web and mobile Firefly, Express, Premiere, Photoshop and Lightroom) in the quarter to 29 May 2026, up from 50 million a year earlier, Adobe said (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 90000000, "unit": "monthly active users of Adobe's creative freemium offerings (web and mobile; Adobe's count)", "display_value": "over 90 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Monthly active users of the web and mobile versions of Firefly, Express, Premiere, Photoshop and Lightroom", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q2FY26 Earnings Script & Slides (Adobe Q2 FY2026 earnings call, 11 June 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-06-11", "accessed_at": "2026-10-14", "quote": "Creative freemium MAU, which includes web and mobile versions of Firefly, Express, Premiere, Photoshop and Lightroom, crossed 90 million, growing over 70% year over year;", "locator": "Page 20, CFO remarks, 'Q2 growth drivers for Creative & Marketing Professionals' bullets (page 5, CEO: 'from 50 million to 90 million year over year'); Wayback capture https://web.archive.org/web/20260712184612/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-freemium-monthly-active-users", "history": [], "notes": "The year-earlier base of 50 million (quarter to May 2025) comes from the same script's CEO remarks: 'We have increased our creative freemium MAU from 50 million to 90 million year over year.' adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2026-2026-06-11-creative-freemium-monthly-active-users-over-90-million", "citation_text": "Over 90 million monthly active users of Adobe's free creative offerings (web and mobile Firefly, Express, Premiere, Photoshop and Lightroom) in the quarter to 29 May 2026, up from 50 million a year earlier, Adobe said (Adobe, 2026). Source: Adobe, \"ADBE Q2FY26 Earnings Script & Slides (Adobe Q2 FY2026 earnings call, 11 June 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/11606202/c5y6yteraf.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2026-2026-06-11-creative-freemium-monthly-active-users-over-90-million." }, { "id": "adobe-q1-fy2026-2026-03-12-monthly-active-users-acrobat-cc-express-firefly-over-850-million", "family": "creative-engineering-media-apps", "statement": "Over 850 million monthly active users of Adobe Acrobat, Creative Cloud, Express and Firefly together in the quarter to 27 February 2026, up 17% in a year, Adobe said (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 850000000, "unit": "monthly active users across Acrobat, Creative Cloud, Express and Firefly (Adobe's count)", "display_value": "over 850 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Monthly active users of Acrobat and Express, Creative Cloud applications and Adobe Firefly across desktop, web, mobile and LLM platforms", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-03-12", "accessed_at": "2026-10-14", "quote": "In Q1, we surpassed 850 million monthly active users of Acrobat, Creative Cloud, Express and Firefly, achieving 17% year-over-year growth", "locator": "Page 4, CEO remarks, paragraph beginning 'Our growth has always been fueled by attracting new users'; Wayback capture https://web.archive.org/web/20260314071557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-total-monthly-active-users", "history": [], "notes": "Fiscal Q1 2026 (quarter ended 27 February 2026). The same paragraph defines the scope: 'Acrobat & Express, Creative Cloud applications and Adobe Firefly across different surfaces, including desktop, web, mobile and LLM platforms'. Six months later Adobe gave over 1 billion for the same total (separate record). For this quarter Adobe gave only growth for Acrobat + Express ('grew approximately 20% year over year'), not a level. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-monthly-active-users-acrobat-cc-express-firefly-over-850-million", "citation_text": "Over 850 million monthly active users of Adobe Acrobat, Creative Cloud, Express and Firefly together in the quarter to 27 February 2026, up 17% in a year, Adobe said (Adobe, 2026). Source: Adobe, \"ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-monthly-active-users-acrobat-cc-express-firefly-over-850-million." }, { "id": "adobe-q1-fy2026-2026-03-12-creative-freemium-monthly-active-users-over-80-million", "family": "creative-engineering-media-apps", "statement": "Over 80 million monthly active users of Adobe's free creative offerings (web and mobile Firefly, Express, Premiere, Photoshop and Lightroom) in the quarter to 27 February 2026, up 50% in a year, Adobe said (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 80000000, "unit": "monthly active users of Adobe's creative freemium offerings (web and mobile; Adobe's count)", "display_value": "over 80 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Monthly active users of the web and mobile versions of Firefly, Express, Premiere, Photoshop and Lightroom", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-03-12", "accessed_at": "2026-10-14", "quote": "creative freemium MAU crossed 80 million, growing 50% year over year and includes web and mobile versions of Firefly, Express, Premiere, Photoshop and Lightroom.", "locator": "Page 7, CEO remarks, paragraph beginning 'As we execute on our strategic initiatives' (repeated page 19 as 'growing over 50%'); Wayback capture https://web.archive.org/web/20260314071557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-freemium-monthly-active-users", "history": [], "notes": "Page 8 of the same script adds that 'Express MAU tripled year over year' (no level given). adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-creative-freemium-monthly-active-users-over-80-million", "citation_text": "Over 80 million monthly active users of Adobe's free creative offerings (web and mobile Firefly, Express, Premiere, Photoshop and Lightroom) in the quarter to 27 February 2026, up 50% in a year, Adobe said (Adobe, 2026). Source: Adobe, \"ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-creative-freemium-monthly-active-users-over-80-million." }, { "id": "adobe-q4-fy2025-2025-12-10-acrobat-express-monthly-active-users-over-750-million", "family": "creative-engineering-media-apps", "statement": "Over 750 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 28 November 2025, up 20% in a year, Adobe said (Adobe, 2025).", "short_statement": null, "short_refs": null, "value": 750000000, "unit": "monthly active users of Acrobat and Express combined (Adobe's count; no separate Acrobat Reader figure is given)", "display_value": "over 750 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11", "population": "Monthly active users of Acrobat and Express on all surfaces", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-12-10", "accessed_at": "2026-10-14", "quote": "Monthly active users of Acrobat and Express surpassed 750 million, growing 20% year-over-year", "locator": "Page 9, CFO prepared remarks, 'Q4 growth drivers for business professionals and consumers'; Wayback capture https://web.archive.org/web/20260210133557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-acrobat-express-monthly-active-users", "history": [], "notes": "Fiscal Q4 2025 (quarter ended 28 November 2025). Page 4 of the same transcript gives total MAU across Acrobat, Creative Cloud, Express and Firefly as 'greater than 15% year-over-year' growth with no level. Page 6: creative freemium MAU 'surpassed 70 million in Q4' (separate record). adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-acrobat-express-monthly-active-users-over-750-million", "citation_text": "Over 750 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 28 November 2025, up 20% in a year, Adobe said (Adobe, 2025). Source: Adobe, \"Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-acrobat-express-monthly-active-users-over-750-million." }, { "id": "adobe-q4-fy2025-2025-12-10-creative-freemium-monthly-active-users-over-70-million", "family": "creative-engineering-media-apps", "statement": "Over 70 million monthly active users of Adobe's free creative offerings (Firefly, Express, Premiere mobile and others) in the quarter to 28 November 2025, up more than 35% in a year, Adobe said (Adobe, 2025).", "short_statement": null, "short_refs": null, "value": 70000000, "unit": "monthly active users of Adobe's creative freemium offerings (web and mobile; Adobe's count)", "display_value": "over 70 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11", "population": "Monthly active users of Firefly, Express, Premiere Mobile and Adobe's other creative freemium offerings", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-12-10", "accessed_at": "2026-10-14", "quote": "Growing our base of creative users across Firefly, Express, Premiere Mobile, and other freemium offerings. MAU for these offerings surpassed 70 million in Q4, growing over 35% year-over-year.", "locator": "Page 6, CEO remarks on fiscal 2025 creative highlights; Wayback capture https://web.archive.org/web/20260210133557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-freemium-monthly-active-users", "history": [], "notes": "adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-creative-freemium-monthly-active-users-over-70-million", "citation_text": "Over 70 million monthly active users of Adobe's free creative offerings (Firefly, Express, Premiere mobile and others) in the quarter to 28 November 2025, up more than 35% in a year, Adobe said (Adobe, 2025). Source: Adobe, \"Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-creative-freemium-monthly-active-users-over-70-million." }, { "id": "adobe-q2-fy2025-2025-06-12-acrobat-express-monthly-active-users-over-700-million", "family": "creative-engineering-media-apps", "statement": "Over 700 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 30 May 2025, with growth above 25% in a year, Adobe said (Adobe, 2025).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "monthly active users of Acrobat and Express combined (Adobe's count; no separate Acrobat Reader figure is given)", "display_value": "over 700 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05", "population": "Monthly active users of the Acrobat and Express family of products (Adobe's Business Professionals and Consumers group)", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q2FY25 Earnings Script and Slides (Adobe Q2 FY2025 earnings call, 12 June 2025)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/12605202/cyt34ae5rfwe.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-06-12", "accessed_at": "2026-10-14", "quote": "combined monthly active user (MAU) growth accelerating to over 25 percent year over year and crossing 700 million MAU", "locator": "Page 8, CEO remarks on the Acrobat and Express family (page 5: 'Adobe's monthly active users (MAU) across these categories now exceed over 700 million users'); Wayback capture https://web.archive.org/web/20250614003416/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/12605202/cyt34ae5rfwe.pdf", "derived": false, "formula": null, "headline": false, "series": "adobe-acrobat-express-monthly-active-users", "history": [], "notes": "Fiscal Q2 2025 (quarter ended 30 May 2025), the first quarter Adobe gave a level for Acrobat + Express combined. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2025-2025-06-12-acrobat-express-monthly-active-users-over-700-million", "citation_text": "Over 700 million monthly active users of Adobe Acrobat and Adobe Express combined in the quarter to 30 May 2025, with growth above 25% in a year, Adobe said (Adobe, 2025). Source: Adobe, \"ADBE Q2FY25 Earnings Script and Slides (Adobe Q2 FY2025 earnings call, 12 June 2025)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/12605202/cyt34ae5rfwe.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q2-fy2025-2025-06-12-acrobat-express-monthly-active-users-over-700-million." }, { "id": "adobe-newsroom-2025-02-04-acrobat-more-than-650-million-monthly-active-users", "family": "creative-engineering-media-apps", "statement": "More than 650 million monthly active users of Adobe Acrobat, Adobe said in February 2025, its latest Acrobat-only figure (Adobe, 2025).", "short_statement": null, "short_refs": null, "value": 650000000, "unit": "monthly active users of Adobe Acrobat (Adobe's claim)", "display_value": "more than 650 million", "display_label": "Adobe press release, February 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-02", "population": "Monthly active users of Adobe Acrobat on all surfaces (Adobe gives no separate figure for the free Acrobat Reader or for desktop)", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Acrobat AI Assistant Introduces New Generative AI Features to Make Understanding Contracts Easier for Everyone (Adobe newsroom, 4 February 2025)", "source_url": "https://news.adobe.com/news/2025/02/acrobat-ai-assistant-contracts", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-02-04", "accessed_at": "2026-10-14", "quote": "Adobe Acrobat is a core productivity tool for more than 650 million monthly active users who open 400+ billion PDFs in the app each month.", "locator": "Press release body, paragraph beginning 'Adobe Acrobat is a core productivity tool'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Adobe does not say whether users of the free Acrobat Reader are inside the 650 million; its March 2025 call reported 'Acrobat and Reader monthly active usage growing 23% year-over-year', so it tracks them together. The last Acrobat-only user count found; from fiscal Q2 2025 Adobe reports Acrobat and Express together (over 900 million by August 2026). The same sentence says '400+ billion PDFs ... each month', while Adobe's September 2026 release says 'more than 400 billion PDFs in Acrobat every year' and its 2025 Fast Facts page said 400 billion 'in the last year': the 'each month' is very likely an error, so the page should not reuse the PDF figure from this sentence.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-newsroom-2025-02-04-acrobat-more-than-650-million-monthly-active-users", "citation_text": "More than 650 million monthly active users of Adobe Acrobat, Adobe said in February 2025, its latest Acrobat-only figure (Adobe, 2025). Source: Adobe, \"Adobe Acrobat AI Assistant Introduces New Generative AI Features to Make Understanding Contracts Easier for Everyone (Adobe newsroom, 4 February 2025)\" (https://news.adobe.com/news/2025/02/acrobat-ai-assistant-contracts). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-newsroom-2025-02-04-acrobat-more-than-650-million-monthly-active-users." }, { "id": "adobe-q4-fy2023-2023-12-13-acrobat-mobile-monthly-active-users-over-100-million", "family": "creative-engineering-media-apps", "statement": "Over 100 million monthly active users of Adobe Acrobat on mobile devices in the quarter to 1 December 2023, Adobe said (Adobe, 2023).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of Acrobat on mobile (Adobe's count)", "display_value": "over 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-12", "population": "Monthly active users of the Acrobat mobile apps (phones and tablets)", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Q4 and FY2023 Earnings Call Script, December 13, 2023", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/c67564w5ergt.pdf", "source_type": "primary", "source_access": "open", "published_at": "2023-12-13", "accessed_at": "2026-10-14", "quote": "Strong demand for Acrobat on mobile, with MAU surpassing 100 million users in Q4.", "locator": "Page 9, Document Cloud business highlights (the bullet before it: Acrobat Web 'monthly active users (MAU) up over 70 percent year over year'); Wayback capture https://web.archive.org/web/20250512095210/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/c67564w5ergt.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Fiscal Q4 2023 (quarter ended 1 December 2023). A mobile-only figure: context for how much of Acrobat's base is not on PCs. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2023-2023-12-13-acrobat-mobile-monthly-active-users-over-100-million", "citation_text": "Over 100 million monthly active users of Adobe Acrobat on mobile devices in the quarter to 1 December 2023, Adobe said (Adobe, 2023). Source: Adobe, \"Adobe Q4 and FY2023 Earnings Call Script, December 13, 2023\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/c67564w5ergt.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2023-2023-12-13-acrobat-mobile-monthly-active-users-over-100-million." }, { "id": "adobe-10-k-fy2000-acrobat-reader-more-than-200-million-distributed-copies", "family": "creative-engineering-media-apps", "statement": "More than 200 million copies of the free Acrobat Reader had been distributed by early 2001, Adobe said in its annual report for fiscal 2000 (Adobe, 2001).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "distributed copies of Acrobat Reader (Adobe's count; copies, not users)", "display_value": "more than 200 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2000", "population": "Copies of Acrobat Reader distributed (downloads and bundled copies), cumulative", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-K for the fiscal year ended 1 December 2000 (filed 26 February 2001)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000091205701006700/a2039309z10-k.htm", "source_type": "primary", "source_access": "open", "published_at": "2001-02-26", "accessed_at": "2026-10-14", "quote": "We have distributed more than 200 million copies of Acrobat Reader.", "locator": "Item 1 Business, ePaper Solutions / Acrobat section", "derived": false, "formula": null, "headline": false, "series": "adobe-reader-distributed-copies", "history": [], "notes": "Copies distributed, not people: re-downloads and updates count again. Kept as the oldest point of the Reader's reach.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2000-acrobat-reader-more-than-200-million-distributed-copies", "citation_text": "More than 200 million copies of the free Acrobat Reader had been distributed by early 2001, Adobe said in its annual report for fiscal 2000 (Adobe, 2001). Source: Adobe, \"Adobe Systems Incorporated Form 10-K for the fiscal year ended 1 December 2000 (filed 26 February 2001)\" (https://www.sec.gov/Archives/edgar/data/796343/000091205701006700/a2039309z10-k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2000-acrobat-reader-more-than-200-million-distributed-copies." }, { "id": "adobe-10-k-fy2002-acrobat-reader-more-than-500-million-distributed-copies", "family": "creative-engineering-media-apps", "statement": "More than 500 million copies of the free Acrobat Reader had been distributed by early 2003, Adobe said in its annual report for fiscal 2002, a figure it then repeated unchanged until 2008 (Adobe, 2003).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "distributed copies of Acrobat Reader / Adobe Reader (Adobe's count; copies, not users)", "display_value": "more than 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2002", "population": "Copies of Acrobat Reader distributed (downloads and bundled copies), cumulative", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-K for the fiscal year ended 29 November 2002 (filed 26 February 2003)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000117494703000004/adobe_10kfy02.htm", "source_type": "primary", "source_access": "open", "published_at": "2003-02-26", "accessed_at": "2026-10-14", "quote": "With more than 500 million distributed copies of our Acrobat Reader --- the free multi-platform Adobe PDF viewing software --- Adobe has created a ubiquitous platform", "locator": "Item 1 Business, Acrobat / ePaper section", "derived": false, "formula": null, "headline": false, "series": "adobe-reader-distributed-copies", "history": [], "notes": "The same 'more than 500 million distributed copies' appears in the 10-Ks for fiscal 2004, 2005 and 2007 (filed 2005, 2006 and 2008; the 2008 filing is saved as raw/creative-engineering-media-apps/adobe-2008-01-24-10-k-fy2007.txt), so it stopped being updated. Adobe's fiscal 2012 10-K describes the Reader only as 'used by hundreds of millions of people'; Adobe's first monthly-user figure for Acrobat came in 2025 (650 million).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2002-acrobat-reader-more-than-500-million-distributed-copies", "citation_text": "More than 500 million copies of the free Acrobat Reader had been distributed by early 2003, Adobe said in its annual report for fiscal 2002, a figure it then repeated unchanged until 2008 (Adobe, 2003). Source: Adobe, \"Adobe Systems Incorporated Form 10-K for the fiscal year ended 29 November 2002 (filed 26 February 2003)\" (https://www.sec.gov/Archives/edgar/data/796343/000117494703000004/adobe_10kfy02.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2002-acrobat-reader-more-than-500-million-distributed-copies." }, { "id": "adobe-10-k-fy2012-adobe-reader-used-by-hundreds-of-millions", "family": "creative-engineering-media-apps", "statement": "Hundreds of millions of people used the free Adobe Reader, Adobe said in its annual report for fiscal 2012, without giving a number (Adobe, 2013).", "short_statement": null, "short_refs": null, "value": null, "unit": "people using Adobe Reader (Adobe's wording, no figure)", "display_value": "hundreds of millions", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012", "population": "Users of Adobe Reader (desktop and other devices)", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-K for the fiscal year ended 30 November 2012 (filed 22 January 2013)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634313000008/adbe10kfy12.htm", "source_type": "primary", "source_access": "open", "published_at": "2013-01-22", "accessed_at": "2026-10-14", "quote": "Our free Adobe Reader, used by hundreds of millions of people to view and interact with PDF documents, was also updated to deliver more features to users", "locator": "Item 1 Business, Digital Media segment, Acrobat paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Wording only; kept to show how Adobe described the Reader's reach before it began quoting monthly active users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2012-adobe-reader-used-by-hundreds-of-millions", "citation_text": "Hundreds of millions of people used the free Adobe Reader, Adobe said in its annual report for fiscal 2012, without giving a number (Adobe, 2013). Source: Adobe, \"Adobe Systems Incorporated Form 10-K for the fiscal year ended 30 November 2012 (filed 22 January 2013)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634313000008/adbe10kfy12.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2012-adobe-reader-used-by-hundreds-of-millions." }, { "id": "adobe-fy2012-2012-12-13-creative-cloud-paid-subscriptions-326-thousand", "family": "creative-engineering-media-apps", "statement": "326,000 paid Creative Cloud subscriptions at the end of Adobe's fiscal 2012 (30 November 2012), the first year-end count Adobe gave after launching Creative Cloud (Adobe, 2012).", "short_statement": null, "short_refs": null, "value": 326000, "unit": "paid Creative Cloud subscriptions (Adobe's count)", "display_value": "326,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-11", "population": "Paid Creative Cloud subscriptions (individual, team and education plans counted by Adobe)", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Q4 and fiscal 2012 results press release (Form 8-K exhibit 99.1, 13 December 2012)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634312000033/adbeex991q412.htm", "source_type": "primary", "source_access": "open", "published_at": "2012-12-13", "accessed_at": "2026-10-14", "quote": "Creative Cloud paid subscriptions grew to 326,000 as of the end of the year, with exiting annualized recurring revenue of $153 million for the Creative business", "locator": "Fourth quarter highlights bullets", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-cloud-paid-subscriptions", "history": [], "notes": "Subscriptions, not people: one person or company can hold several. Creative Cloud launched in May 2012.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-fy2012-2012-12-13-creative-cloud-paid-subscriptions-326-thousand", "citation_text": "326,000 paid Creative Cloud subscriptions at the end of Adobe's fiscal 2012 (30 November 2012), the first year-end count Adobe gave after launching Creative Cloud (Adobe, 2012). Source: Adobe, \"Adobe Q4 and fiscal 2012 results press release (Form 8-K exhibit 99.1, 13 December 2012)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634312000033/adbeex991q412.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-fy2012-2012-12-13-creative-cloud-paid-subscriptions-326-thousand." }, { "id": "adobe-fy2013-2013-12-12-creative-cloud-paid-subscriptions-1-439-million", "family": "creative-engineering-media-apps", "statement": "1.4 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2013 (29 November 2013), Adobe said (Adobe, 2013).", "short_statement": null, "short_refs": null, "value": 1439000, "unit": "paid Creative Cloud subscriptions (Adobe's count)", "display_value": "1.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-11", "population": "Paid Creative Cloud subscriptions", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe's Cloud Innovations Drive Strong Q4 and FY2013 Financial Results (press release, Form 8-K exhibit 99.1, 12 December 2013)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634313000061/adbeex991q413.htm", "source_type": "primary", "source_access": "open", "published_at": "2013-12-12", "accessed_at": "2026-10-14", "quote": "Adobe exited Q4 with 1 million 439 thousand paid Creative Cloud subscriptions, an increase of 402 thousand when compared to the number of subscriptions as of the end of Q3 fiscal year 2013", "locator": "Fourth quarter highlights bullets", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-cloud-paid-subscriptions", "history": [], "notes": "Adobe stopped selling Creative Suite boxes and moved its creative apps (Photoshop, Illustrator, InDesign, Lightroom and others) to Creative Cloud subscriptions in 2013.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-fy2013-2013-12-12-creative-cloud-paid-subscriptions-1-439-million", "citation_text": "1.4 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2013 (29 November 2013), Adobe said (Adobe, 2013). Source: Adobe, \"Adobe's Cloud Innovations Drive Strong Q4 and FY2013 Financial Results (press release, Form 8-K exhibit 99.1, 12 December 2013)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634313000061/adbeex991q413.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-fy2013-2013-12-12-creative-cloud-paid-subscriptions-1-439-million." }, { "id": "adobe-10-k-fy2014-creative-cloud-paid-subscriptions-3-454-million", "family": "creative-engineering-media-apps", "statement": "3.5 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2014 (28 November 2014), up 140% in a year, Adobe said in its annual report (Adobe, 2015).", "short_statement": null, "short_refs": null, "value": 3454000, "unit": "paid Creative Cloud subscriptions (Adobe's count)", "display_value": "3.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014-11", "population": "Paid Creative Cloud subscriptions", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-K for the fiscal year ended 28 November 2014 (filed 20 January 2015)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634315000022/adbe10kfy14.htm", "source_type": "primary", "source_access": "open", "published_at": "2015-01-20", "accessed_at": "2026-10-14", "quote": "We exited fiscal 2014 with 3.454 million paid Creative Cloud subscriptions, up 140% from 1.439 million at the end of fiscal 2013", "locator": "Item 7 MD&A, Digital Media segment overview and fiscal 2014 highlights", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-cloud-paid-subscriptions", "history": [], "notes": "The FY2015 10-K restates the fiscal 2014 year-end as 3.458 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2014-creative-cloud-paid-subscriptions-3-454-million", "citation_text": "3.5 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2014 (28 November 2014), up 140% in a year, Adobe said in its annual report (Adobe, 2015). Source: Adobe, \"Adobe Systems Incorporated Form 10-K for the fiscal year ended 28 November 2014 (filed 20 January 2015)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634315000022/adbe10kfy14.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2014-creative-cloud-paid-subscriptions-3-454-million." }, { "id": "adobe-10-k-fy2015-creative-cloud-paid-subscriptions-6-167-million-last-disclosed", "family": "creative-engineering-media-apps", "statement": "6.2 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2015 (27 November 2015), the last subscription count Adobe has disclosed (Adobe, 2016).", "short_statement": "Adobe has never counted Photoshop users and last counted Creative Cloud subscriptions in 2015, at **6.2 million**.", "short_refs": [ "adobe-q4-fy2025-2025-12-10-no-photoshop-user-count-published" ], "value": 6167000, "unit": "paid Creative Cloud subscriptions (Adobe's count)", "display_value": "6.2 million", "display_label": "Adobe annual report (10-K) for fiscal 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-11", "population": "Paid Creative Cloud subscriptions (individual and team; enterprise term licences are counted in revenue, not in this number)", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-K for the fiscal year ended 27 November 2015 (filed 19 January 2016)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634316000224/adbe10kfy15.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-01-19", "accessed_at": "2026-10-14", "quote": "We exited fiscal 2015 with 6.167 million paid Creative Cloud subscriptions, up 78% from 3.458 million at the end of fiscal 2014.", "locator": "Item 7 MD&A, Digital Media segment overview (follows the Creative ARR paragraph)", "derived": false, "formula": null, "headline": false, "series": "adobe-creative-cloud-paid-subscriptions", "history": [], "notes": "The 10 December 2015 results release words it as 'Net new Creative Cloud individual and team subscriptions grew by more than 2.71 million during fiscal year 2015 to 6.17 million.' Every Creative Cloud subscriber figure in circulation after this date (12, 22, 24, 26, 29, 33, 37 or 41 million) is a third-party estimate, not an Adobe disclosure (see the -restates- records).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2015-creative-cloud-paid-subscriptions-6-167-million-last-disclosed", "citation_text": "6.2 million paid Creative Cloud subscriptions at the end of Adobe's fiscal 2015 (27 November 2015), the last subscription count Adobe has disclosed (Adobe, 2016). Source: Adobe, \"Adobe Systems Incorporated Form 10-K for the fiscal year ended 27 November 2015 (filed 19 January 2016)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634316000224/adbe10kfy15.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-k-fy2015-creative-cloud-paid-subscriptions-6-167-million-last-disclosed." }, { "id": "adobe-10-q-q1-fy2016-2016-03-30-creative-cloud-subscription-count-no-longer-reported", "family": "creative-engineering-media-apps", "statement": "Adobe stopped reporting its number of paid Creative Cloud subscriptions in March 2016: from its first-quarter fiscal 2016 report it measured Creative Cloud by recurring revenue only, and no count has been published since (Adobe, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "date Adobe stopped disclosing the Creative Cloud subscription count", "display_value": "March 2016", "display_label": "Adobe 10-Q, first quarter of fiscal 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "Adobe's quarterly and annual disclosures (press releases, 10-Q and 10-K filings) from Q1 fiscal 2016 to Q3 fiscal 2026", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Systems Incorporated Form 10-Q for the quarter ended 4 March 2016 (filed 30 March 2016)", "source_url": "https://www.sec.gov/Archives/edgar/data/796343/000079634316000290/adbe10qq116.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-03-30", "accessed_at": "2026-10-14", "quote": "We calculate ARR as follows: Creative ARR Annual Value of Creative Cloud Subscriptions and Services + Annual Digital Publishing Suite Contract Value + Annual Creative ETLA Contract Value", "locator": "Item 2 MD&A, Annualized Recurring Revenue definition table; compare the 10-Q for Q3 fiscal 2015 (filed 23 September 2015), which defined 'Creative ARR (# of Creative Cloud Subscriptions) x (Average Revenue Per Subscription Per Month) x 12' and reported '5.334 million paid Creative Cloud subscriptions'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Verified by reading Adobe's own documents on 2026-10-14: the Q1 FY2016 results release (17 March 2016) and 10-Q give no subscription count (the 10-Q mentions only 'increases in the number of paid Creative Cloud and Document Cloud subscriptions'); the Q2-Q4 FY2016 releases, the FY2016 10-K (filed 20 January 2017), and the Q3 FY2026 release and 10-Q give none either. VentureBeat reported at the time (16 March 2017): 'Last year the company stopped disclosing how many people pay to use its creative apps under the Creative Cloud umbrella.' Adobe now reports monthly active users and subscription revenue by customer group instead. The previous-formula document is saved as raw/creative-engineering-media-apps/adobe-2015-09-23-10-q-q3-fy2015.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-10-q-q1-fy2016-2016-03-30-creative-cloud-subscription-count-no-longer-reported", "citation_text": "Adobe stopped reporting its number of paid Creative Cloud subscriptions in March 2016: from its first-quarter fiscal 2016 report it measured Creative Cloud by recurring revenue only, and no count has been published since (Adobe, 2016). Source: Adobe, \"Adobe Systems Incorporated Form 10-Q for the quarter ended 4 March 2016 (filed 30 March 2016)\" (https://www.sec.gov/Archives/edgar/data/796343/000079634316000290/adbe10qq116.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-10-q-q1-fy2016-2016-03-30-creative-cloud-subscription-count-no-longer-reported." }, { "id": "venturebeat-2017-03-16-restates-adobe-creative-cloud-4-252-million-paying-march-2016", "family": "creative-engineering-media-apps", "statement": "VentureBeat reported in March 2017 that Adobe had '4.252 million' paying Creative Cloud users as of March 2016, a figure that matches no Adobe disclosure: Adobe's last count was 6.2 million subscriptions in November 2015 (VentureBeat, 2017).", "short_statement": null, "short_refs": null, "value": 4252000, "unit": "paying Creative Cloud users as restated by VentureBeat (untraceable)", "display_value": "4.252 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "People paying for Creative Cloud (VentureBeat's wording)", "sample_n": null, "publisher": "VentureBeat (Harrison Weber)", "source_title": "Adobe's record revenue streak persists: $1.68 billion in Q1 2017 (VentureBeat, 16 March 2017)", "source_url": "https://venturebeat.com/technology/adobes-record-revenue-streak-persists-1-68-billion-in-q1-2017", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2017-03-16", "accessed_at": "2026-10-14", "quote": "Last year the company stopped disclosing how many people pay to use its creative apps under the “Creative Cloud” umbrella. Adobe had 4.252 million of them as of March 2016.", "locator": "Third paragraph; Wayback capture https://web.archive.org/web/20170317011356/https://venturebeat.com/2017/03/16/adobes-record-revenue-streak-persists-1-68-billion-in-q1-2017/ (venturebeat.com returned HTTP 429 to curl; WebFetch of the live page returned the same two sentences)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. The 'stopped disclosing' half is right (see adobe-10-q-q1-fy2016-2016-03-30-creative-cloud-subscription-count-no-longer-reported). The 4.252 million is not in Adobe's March 2016 release or 10-Q and is lower than the 6.167 million Adobe reported for November 2015, so it is a misreading; it should not be published as Adobe's figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#venturebeat-2017-03-16-restates-adobe-creative-cloud-4-252-million-paying-march-2016", "citation_text": "VentureBeat reported in March 2017 that Adobe had '4.252 million' paying Creative Cloud users as of March 2016, a figure that matches no Adobe disclosure: Adobe's last count was 6.2 million subscriptions in November 2015 (VentureBeat, 2017). Source: VentureBeat (Harrison Weber), \"Adobe's record revenue streak persists: $1.68 billion in Q1 2017 (VentureBeat, 16 March 2017)\" (https://venturebeat.com/technology/adobes-record-revenue-streak-persists-1-68-billion-in-q1-2017). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#venturebeat-2017-03-16-restates-adobe-creative-cloud-4-252-million-paying-march-2016." }, { "id": "prodesigntools-2025-12-11-restates-creative-cloud-41-million-paid-subscribers-estimate", "family": "creative-engineering-media-apps", "statement": "41 million paid Creative Cloud subscribers at the end of 2025 is an estimate by the ProDesignTools blog, computed from Adobe's revenue growth on top of an analysts' figure of 12 million for 2017, not a number Adobe has published (ProDesignTools, 2025).", "short_statement": null, "short_refs": null, "value": 41000000, "unit": "estimated paid Creative Cloud subscribers (blog estimate from revenue growth)", "display_value": "41 million (estimate)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Paid Creative Cloud subscribers, estimated (the blog's method: analysts' 12 million for 2017 grown by Adobe's reported Creative recurring revenue growth)", "sample_n": null, "publisher": "ProDesignTools (independent Adobe software blog)", "source_title": "Adobe's Creative Cloud User Base Surpasses 41 Million Paid Members (ProDesignTools, 11 December 2025)", "source_url": "https://prodesigntools.com/number-of-creative-cloud-subscribers.html", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2025-12-11", "accessed_at": "2026-10-14", "quote": "So, doing the math and updating for year-end 2025, this gives an estimated new total of 41 million subscribers.", "locator": "Body, paragraph after the revenue-growth paragraph ('Per the company's record 2025 results ...')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD (origin of most Creative Cloud subscriber numbers in roundups). The page is re-estimated each year; Wayback captures saved in raw/ show 'an estimated new total of' 21+ million (December 2020), 26 million (January 2022), 'nearly 30 million' (January 2023), 'over 33 million' (April 2024) and 37 million (January 2025), the numbers roundups repeat, often a year or more late. Revenue growth is not subscriber growth (prices rose and plans changed), so this is an estimate with no Adobe confirmation; Adobe's last count was 6.167 million subscriptions in November 2015.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#prodesigntools-2025-12-11-restates-creative-cloud-41-million-paid-subscribers-estimate", "citation_text": "41 million paid Creative Cloud subscribers at the end of 2025 is an estimate by the ProDesignTools blog, computed from Adobe's revenue growth on top of an analysts' figure of 12 million for 2017, not a number Adobe has published (ProDesignTools, 2025). Source: ProDesignTools (independent Adobe software blog), \"Adobe's Creative Cloud User Base Surpasses 41 Million Paid Members (ProDesignTools, 11 December 2025)\" (https://prodesigntools.com/number-of-creative-cloud-subscribers.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#prodesigntools-2025-12-11-restates-creative-cloud-41-million-paid-subscribers-estimate." }, { "id": "skillademia-2026-08-14-restates-creative-cloud-41-million-people-pay", "family": "creative-engineering-media-apps", "statement": "An estimated 41 million people pay for Creative Cloud, the Skillademia statistics page said in 2026, citing ProDesignTools' estimate of subscriptions as a count of people (Skillademia, 2026).", "short_statement": null, "short_refs": null, "value": 41000000, "unit": "people paying for Creative Cloud as restated by Skillademia (traces to a blog estimate)", "display_value": "41 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Paid Creative Cloud subscribers ('people' in the heading), as estimated by 'trackers'", "sample_n": null, "publisher": "Skillademia (statistics roundup)", "source_title": "Adobe statistics (Skillademia, modified 14 August 2026)", "source_url": "https://skillademia.com/statistics/adobe-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-08-14", "accessed_at": "2026-10-14", "quote": "An Estimated 41 Million People Pay for Creative Cloud ... Trackers put the base at roughly 41 million paid subscribers as of 2025", "locator": "Section heading 'An Estimated 41 Million People Pay for Creative Cloud' and its first paragraph; sources list cites 'Number of Creative Cloud Subscribers - ProDesignTools, 2025'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. Drift: a blog's revenue-based estimate of subscriptions becomes 'people' who pay and 'trackers'. Traces to prodesigntools-2025-12-11-restates-creative-cloud-41-million-paid-subscribers-estimate. The page itself says Adobe 'stopped disclosing an official Creative Cloud subscriber count years ago'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#skillademia-2026-08-14-restates-creative-cloud-41-million-people-pay", "citation_text": "An estimated 41 million people pay for Creative Cloud, the Skillademia statistics page said in 2026, citing ProDesignTools' estimate of subscriptions as a count of people (Skillademia, 2026). Source: Skillademia (statistics roundup), \"Adobe statistics (Skillademia, modified 14 August 2026)\" (https://skillademia.com/statistics/adobe-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#skillademia-2026-08-14-restates-creative-cloud-41-million-people-pay." }, { "id": "designyourway-2025-08-17-restates-photoshop-32-5-million-users-2025", "family": "creative-engineering-media-apps", "statement": "Photoshop had around 32.5 million users in 2025, the Design Your Way statistics page said, a number that tracks third-party estimates of Creative Cloud subscriptions rather than any Adobe count of Photoshop users (Design Your Way, 2025).", "short_statement": null, "short_refs": null, "value": 32500000, "unit": "Photoshop users as restated by Design Your Way (untraceable estimate)", "display_value": "32.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Photoshop users (no definition, no source per figure)", "sample_n": null, "publisher": "Design Your Way (design blog roundup)", "source_title": "Photoshop statistics (Design Your Way blog, 17 August 2025)", "source_url": "https://www.designyourway.net/blog/photoshop-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2025-08-17", "accessed_at": "2026-10-14", "quote": "According to estimates, Photoshop had around 32.5 million users in 2025", "locator": "Section 'Global Subscriber Numbers'; the 'User Base Growth Timeline' further down gives 1 million (2013), 12 million (2017), 22 million (2021) and 32.5 million (2025, 'forecast')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. The timeline's 1 million (2013), 12 million (2017) and 22 million (2021) track Adobe's 2013 Creative Cloud subscription count (1.44 million), the analysts' 2017 Creative Cloud estimate (12 million) and ProDesignTools' 21+ million estimate for 2020, relabelled as Photoshop users, and the same page gives Creative Cloud '37 million by 2025' (ProDesignTools' estimate for the end of 2024); the page's own list of sources is 'ElectroIQ, Amra And Elma LLC, Statista, 6sense, Skillademia, Adobe Inc., ProDesignTools ...' with no link per figure. Adobe publishes no Photoshop-only user count; its nearest figure is over 100 million monthly users of its free web and mobile creative apps (August 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#designyourway-2025-08-17-restates-photoshop-32-5-million-users-2025", "citation_text": "Photoshop had around 32.5 million users in 2025, the Design Your Way statistics page said, a number that tracks third-party estimates of Creative Cloud subscriptions rather than any Adobe count of Photoshop users (Design Your Way, 2025). Source: Design Your Way (design blog roundup), \"Photoshop statistics (Design Your Way blog, 17 August 2025)\" (https://www.designyourway.net/blog/photoshop-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#designyourway-2025-08-17-restates-photoshop-32-5-million-users-2025." }, { "id": "zipdo-2026-07-03-restates-photoshop-over-29-million-creative-cloud-subscribers-late-2023", "family": "creative-engineering-media-apps", "statement": "Adobe Photoshop has over 29 million Creative Cloud subscribers as of late 2023, the ZipDo statistics page said in 2026, citing only adobe.com and other site homepages (ZipDo, 2026).", "short_statement": null, "short_refs": null, "value": 29000000, "unit": "Creative Cloud subscribers attributed to Photoshop by ZipDo (untraceable)", "display_value": "over 29 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023", "population": "Creative Cloud subscribers (attributed to Photoshop)", "sample_n": null, "publisher": "ZipDo (statistics roundup)", "source_title": "Adobe Photoshop statistics (ZipDo Education Report 2026, published 13 February 2026, modified 3 July 2026)", "source_url": "https://zipdo.co/adobe-photoshop-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-07-03", "accessed_at": "2026-10-14", "quote": "Adobe Photoshop has over 29 million Creative Cloud subscribers as of late 2023", "locator": "Key statistics list, item 04, and 'Market Reach' data section, statistic 1 (labelled 'Verified')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. Two drifts at once: a Creative Cloud subscriber estimate (no Adobe count since 2015) becomes a Photoshop figure. The page's links point only to homepages (adobe.com, blog.adobe.com, helpx.adobe.com and others), so the figure cannot be traced; it is closest to ProDesignTools' 'nearly 30 million' estimate for the end of 2022 (published January 2023), presented as late 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zipdo-2026-07-03-restates-photoshop-over-29-million-creative-cloud-subscribers-late-2023", "citation_text": "Adobe Photoshop has over 29 million Creative Cloud subscribers as of late 2023, the ZipDo statistics page said in 2026, citing only adobe.com and other site homepages (ZipDo, 2026). Source: ZipDo (statistics roundup), \"Adobe Photoshop statistics (ZipDo Education Report 2026, published 13 February 2026, modified 3 July 2026)\" (https://zipdo.co/adobe-photoshop-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zipdo-2026-07-03-restates-photoshop-over-29-million-creative-cloud-subscribers-late-2023." }, { "id": "amraandelma-2026-03-02-restates-creative-cloud-24-million-subscribers", "family": "creative-engineering-media-apps", "statement": "Creative Cloud has 24 million paying members, the Amra and Elma Photoshop statistics page said in 2026, repeating an older blog estimate as current (Amra and Elma, 2026).", "short_statement": null, "short_refs": null, "value": 24000000, "unit": "Creative Cloud paying members as restated by Amra and Elma (stale estimate)", "display_value": "24 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Paying Creative Cloud members (no date for the estimate)", "sample_n": null, "publisher": "Amra and Elma (marketing agency blog)", "source_title": "Photoshop Facts and Statistics (Amra and Elma, first published 26 April 2022, modified 2 March 2026)", "source_url": "https://amraandelma.com/photoshop-facts-and-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-03-02", "accessed_at": "2026-10-14", "quote": "Creative Cloud has a staggering 24 million subscribers", "locator": "Statistic 16 heading; body text 'counts 24 million paying members' and 'more than 24 million Creative Cloud members'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. The page links prodesigntools.com/number-of-creative-cloud-subscribers.html, whose estimate was 21+ million in December 2020 and 26 million in January 2022 (41 million by December 2025), so the 2026 edition repeats a stale figure from around 2021. Shows the spread of circulating 'subscriber' numbers (24, 29, 37, 41 million) none of which is Adobe's.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#amraandelma-2026-03-02-restates-creative-cloud-24-million-subscribers", "citation_text": "Creative Cloud has 24 million paying members, the Amra and Elma Photoshop statistics page said in 2026, repeating an older blog estimate as current (Amra and Elma, 2026). Source: Amra and Elma (marketing agency blog), \"Photoshop Facts and Statistics (Amra and Elma, first published 26 April 2022, modified 2 March 2026)\" (https://amraandelma.com/photoshop-facts-and-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#amraandelma-2026-03-02-restates-creative-cloud-24-million-subscribers." }, { "id": "videolan-2026-10-14-vlc-windows-downloads-5-59-billion", "family": "creative-engineering-media-apps", "statement": "5.6 billion downloads of VLC media player for Windows had been made from VideoLAN's servers since February 2005, by VideoLAN's own counter on 14 October 2026 (VideoLAN, 2026).", "short_statement": null, "short_refs": null, "value": 5585802020, "unit": "downloads of VLC for Windows since February 2005 (VideoLAN's download counter; downloads, not users)", "display_value": "5.6 billion", "display_label": "VideoLAN download statistics, 14 October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of VLC for Windows from VideoLAN's download servers, all versions since 0.7.2 (February 2005)", "sample_n": null, "publisher": "VideoLAN", "source_title": "VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)", "source_url": "https://www.videolan.org/vlc/stats/downloads.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "These stats were started at the end of February 2005 and are likely to be inaccurate before this date. ... Total 5 585 802 020 413 172 289 7 040 148 7 144 264 723", "locator": "'Downloads by version and by OS' table, bottom 'Total' row, Windows column (columns: Windows, Mac OS X, Source code, Total)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Downloads, not users: updates and re-installs count each time, and copies from other sites, Linux distributions and app stores are not counted (the page says it shows no Linux, iOS or Android server statistics because those come through distributions and stores). Stats are 'updated every day from our download servers'. The live counter on the VLC page counts only the current version (76.6 million for 3.0.24 at 12:12 UTC on 2026-10-14, separate record); the statistics page is the only all-time total.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-windows-downloads-5-59-billion", "citation_text": "5.6 billion downloads of VLC media player for Windows had been made from VideoLAN's servers since February 2005, by VideoLAN's own counter on 14 October 2026 (VideoLAN, 2026). Source: VideoLAN, \"VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)\" (https://www.videolan.org/vlc/stats/downloads.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-windows-downloads-5-59-billion." }, { "id": "videolan-2026-10-14-vlc-macos-downloads-413-million", "family": "creative-engineering-media-apps", "statement": "413 million downloads of VLC media player for Mac had been made from VideoLAN's servers since February 2005, by VideoLAN's own counter on 14 October 2026 (VideoLAN, 2026).", "short_statement": null, "short_refs": null, "value": 413172289, "unit": "downloads of VLC for Mac OS X / macOS since February 2005 (VideoLAN's download counter)", "display_value": "413 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of VLC for Mac from VideoLAN's download servers, all versions", "sample_n": null, "publisher": "VideoLAN", "source_title": "VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)", "source_url": "https://www.videolan.org/vlc/stats/downloads.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "These stats were started at the end of February 2005 and are likely to be inaccurate before this date. ... Total 5 585 802 020 413 172 289 7 040 148 7 144 264 723", "locator": "'Downloads by version and by OS' table, bottom 'Total' row, Mac OS X column", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Windows accounts for 93% of VLC's desktop downloads from VideoLAN's servers (5.59 billion of 6.0 billion Windows, Mac and source downloads), a skew that mirrors the desktop OS split. Downloads, not users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-macos-downloads-413-million", "citation_text": "413 million downloads of VLC media player for Mac had been made from VideoLAN's servers since February 2005, by VideoLAN's own counter on 14 October 2026 (VideoLAN, 2026). Source: VideoLAN, \"VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)\" (https://www.videolan.org/vlc/stats/downloads.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-macos-downloads-413-million." }, { "id": "videolan-2026-10-14-vlc-total-downloads-7-14-billion", "family": "creative-engineering-media-apps", "statement": "7.1 billion downloads of VLC media player on all platforms had been counted since 2005, by VideoLAN's own counter on 14 October 2026, of which 6.0 billion were desktop downloads from its servers and 1.1 billion were counted for its Android and iOS apps (VideoLAN, 2026).", "short_statement": "VLC media player has been downloaded **7.1 billion** times since 2005.", "short_refs": null, "value": 7144264723, "unit": "downloads of VLC on all platforms since February 2005 (VideoLAN's counter, including its mobile app counts)", "display_value": "7.1 billion", "display_label": "VideoLAN download statistics, 14 October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of VLC for Windows, Mac and source from VideoLAN's servers plus the counts VideoLAN lists for its Android app (931 million), Android beta (78 million) and iOS app (129 million)", "sample_n": null, "publisher": "VideoLAN", "source_title": "VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)", "source_url": "https://www.videolan.org/vlc/stats/downloads.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "These stats were started at the end of February 2005 and are likely to be inaccurate before this date. ... Total 5 585 802 020 413 172 289 7 040 148 7 144 264 723", "locator": "'Downloads by version and by OS' table, bottom 'Total' row, Total column (rows 'Android Beta', 'Android App' and 'iOS App' just above it)", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": "Check: 5,585,802,020 + 413,172,289 + 7,040,148 (desktop and source) + 78,189,434 + 931,335,303 + 128,725,529 (mobile apps) = 7,144,264,723. Downloads, not users. VideoLAN says its own count under-estimates VLC downloads (2019 news item).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-total-downloads-7-14-billion", "citation_text": "7.1 billion downloads of VLC media player on all platforms had been counted since 2005, by VideoLAN's own counter on 14 October 2026, of which 6.0 billion were desktop downloads from its servers and 1.1 billion were counted for its Android and iOS apps (VideoLAN, 2026). Source: VideoLAN, \"VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)\" (https://www.videolan.org/vlc/stats/downloads.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-total-downloads-7-14-billion." }, { "id": "videolan-2026-10-14-vlc-3-0-24-downloads-80-7-million-in-22-days", "family": "creative-engineering-media-apps", "statement": "80.7 million downloads of VLC 3.0.24 for Windows and Mac were counted in the 22 days after its release on 22 September 2026, by VideoLAN's counter on 14 October 2026 (VideoLAN, 2026).", "short_statement": null, "short_refs": null, "value": 80745409, "unit": "downloads of VLC version 3.0.24 (VideoLAN's download counter; includes update downloads)", "display_value": "80.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of VLC 3.0.24 (Windows 77.2 million, Mac 3.6 million, source 2,707) from VideoLAN's servers, 22 September to 14 October 2026", "sample_n": null, "publisher": "VideoLAN", "source_title": "VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)", "source_url": "https://www.videolan.org/vlc/stats/downloads.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "3.0.24 77 159 406 3 583 296 2 707 80 745 409", "locator": "'Downloads by version and by OS' table, row 3.0.24; release date from VideoLAN's news page (news item 'VLC 3.0.24', 2026-09-22, saved as raw/creative-engineering-media-apps/videolan-2026-10-14-news-page.txt)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The live counter on the VLC page ('downloads so far') showed a lower 76.6 million for the same version six hours later (separate record), so the two VideoLAN counters measure different things. 3.0.24 is a security update with over 130 fixes, so much of the volume is existing users updating through VLC's update prompt: a sign of an active installed base, not of new users. VideoLAN does not say whether updater downloads are counted separately.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-3-0-24-downloads-80-7-million-in-22-days", "citation_text": "80.7 million downloads of VLC 3.0.24 for Windows and Mac were counted in the 22 days after its release on 22 September 2026, by VideoLAN's counter on 14 October 2026 (VideoLAN, 2026). Source: VideoLAN, \"VideoLAN - Download Statistics (VLC download statistics, page generated 14 October 2026 08:05 CEST)\" (https://www.videolan.org/vlc/stats/downloads.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-3-0-24-downloads-80-7-million-in-22-days." }, { "id": "videolan-2012-05-09-vlc-1-billion-downloads", "family": "creative-engineering-media-apps", "statement": "1 billion downloads of VLC media player from VideoLAN's servers since 2005 were reached in May 2012, VideoLAN announced (VideoLAN, 2012).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "cumulative downloads of VLC from VideoLAN's servers (VideoLAN's count)", "display_value": "1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-05", "population": "Downloads of VLC from VideoLAN's servers since 2005", "sample_n": null, "publisher": "VideoLAN", "source_title": "1 billion thank you! (VideoLAN news, 9 May 2012)", "source_url": "https://www.videolan.org/news.html#news-2012-05-09", "source_type": "manufacturer", "source_access": "open", "published_at": "2012-05-09", "accessed_at": "2026-10-14", "quote": "VideoLAN would like to thank VLC users 1 billion times, since VLC has now been downloaded more than 1 billion times from our servers, since 2005!", "locator": "News archive item dated 2012-05-09, '1 billion thank you!'", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2012-05-09-vlc-1-billion-downloads", "citation_text": "1 billion downloads of VLC media player from VideoLAN's servers since 2005 were reached in May 2012, VideoLAN announced (VideoLAN, 2012). Source: VideoLAN, \"1 billion thank you! (VideoLAN news, 9 May 2012)\" (https://www.videolan.org/news.html#news-2012-05-09). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2012-05-09-vlc-1-billion-downloads." }, { "id": "videolan-2019-01-12-vlc-3-billion-downloads", "family": "creative-engineering-media-apps", "statement": "3 billion downloads of VLC media player from VideoLAN's website were reached in January 2019, VideoLAN announced, adding that the number under-estimates VLC's real downloads (VideoLAN, 2019).", "short_statement": null, "short_refs": null, "value": 3000000000, "unit": "cumulative downloads of VLC from VideoLAN's website (VideoLAN's count)", "display_value": "3 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01", "population": "Downloads of VLC counted on VideoLAN's website statistics", "sample_n": null, "publisher": "VideoLAN", "source_title": "VLC reaches 3 billion downloads (VideoLAN news, 12 January 2019)", "source_url": "https://www.videolan.org/news.html#news-2019-01-12", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-12", "accessed_at": "2026-10-14", "quote": "VideoLAN is very happy to announce that VLC crossed the 3 billion downloads on our website: VLC statistics . Please note that this number is under-estimating the number of downloads of VLC.", "locator": "News archive item dated 2019-01-12, 'VLC reaches 3 billion downloads'", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2019-01-12-vlc-3-billion-downloads", "citation_text": "3 billion downloads of VLC media player from VideoLAN's website were reached in January 2019, VideoLAN announced, adding that the number under-estimates VLC's real downloads (VideoLAN, 2019). Source: VideoLAN, \"VLC reaches 3 billion downloads (VideoLAN news, 12 January 2019)\" (https://www.videolan.org/news.html#news-2019-01-12). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2019-01-12-vlc-3-billion-downloads." }, { "id": "techcrunch-2025-01-09-vlc-tops-6-billion-downloads", "family": "creative-engineering-media-apps", "statement": "6 billion downloads of VLC media player worldwide were passed in January 2025, VideoLAN said at CES, while its president said VLC's active users were still growing (TechCrunch, 2025).", "short_statement": null, "short_refs": null, "value": 6000000000, "unit": "cumulative downloads of VLC worldwide (VideoLAN's count, reported by TechCrunch)", "display_value": "6 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01", "population": "Downloads of VLC on all platforms", "sample_n": null, "publisher": "TechCrunch (reporting VideoLAN)", "source_title": "VLC tops 6 billion downloads, previews AI-generated subtitles (TechCrunch, 9 January 2025)", "source_url": "https://techcrunch.com/2025/01/09/vlc-tops-6-billion-downloads-previews-ai-generated-subtitles/", "source_type": "secondary", "source_access": "open", "published_at": "2025-01-09", "accessed_at": "2026-10-14", "quote": "VLC media player, the popular open source software developed by nonprofit VideoLAN, has topped 6 billion downloads worldwide and teased an AI-powered subtitle system.", "locator": "First paragraph; the article also quotes Jean-Baptiste Kempf's LinkedIn post: 'The number of active users of VLC is actually growing, even in this age of streaming services'", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": "The first outlet's report of a milestone VideoLAN announced at CES 2025 (its own post was on X and LinkedIn). VideoLAN publishes no active-user figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-01-09-vlc-tops-6-billion-downloads", "citation_text": "6 billion downloads of VLC media player worldwide were passed in January 2025, VideoLAN said at CES, while its president said VLC's active users were still growing (TechCrunch, 2025). Source: TechCrunch (reporting VideoLAN), \"VLC tops 6 billion downloads, previews AI-generated subtitles (TechCrunch, 9 January 2025)\" (https://techcrunch.com/2025/01/09/vlc-tops-6-billion-downloads-previews-ai-generated-subtitles/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2025-01-09-vlc-tops-6-billion-downloads." }, { "id": "techcrunch-2026-08-31-vlc-crosses-7-billion-downloads", "family": "creative-engineering-media-apps", "statement": "7 billion downloads of VLC media player across all platforms were passed by August 2026, about 18 months after the 6 billion mark, VideoLAN's president told TechCrunch (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 7000000000, "unit": "cumulative downloads of VLC on all platforms (VideoLAN's count, reported by TechCrunch)", "display_value": "7 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Downloads of VLC on all platforms", "sample_n": null, "publisher": "TechCrunch (reporting VideoLAN)", "source_title": "VLC crosses 7 billion downloads (TechCrunch, 31 August 2026)", "source_url": "https://techcrunch.com/2026/08/31/vlc-crosses-7-billion-downloads/", "source_type": "secondary", "source_access": "open", "published_at": "2026-08-31", "accessed_at": "2026-10-14", "quote": "the very free and offline VLC media player, developed by the non-profit VideoLAN, has crossed 7 billion downloads across all platforms.", "locator": "First paragraph; second paragraph: 'Jean-Baptiste Kempf, the president and lead developer of VLC, sent this update in an email.'", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": "Consistent with VideoLAN's own statistics page, which showed 7.14 billion on 14 October 2026 (separate record).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-08-31-vlc-crosses-7-billion-downloads", "citation_text": "7 billion downloads of VLC media player across all platforms were passed by August 2026, about 18 months after the 6 billion mark, VideoLAN's president told TechCrunch (TechCrunch, 2026). Source: TechCrunch (reporting VideoLAN), \"VLC crosses 7 billion downloads (TechCrunch, 31 August 2026)\" (https://techcrunch.com/2026/08/31/vlc-crosses-7-billion-downloads/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-08-31-vlc-crosses-7-billion-downloads." }, { "id": "techcrunch-2026-02-18-canva-more-than-265-million-monthly-active-users-2025", "family": "creative-engineering-media-apps", "statement": "More than 265 million monthly active users of Canva worldwide at the end of 2025, up 20% in a year, the company told TechCrunch (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 265000000, "unit": "monthly active users of Canva (company figure reported by TechCrunch)", "display_value": "more than 265 million", "display_label": "Canva via TechCrunch, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Monthly active users of Canva on web, desktop and mobile, worldwide", "sample_n": null, "publisher": "TechCrunch (reporting Canva)", "source_title": "Canva gets to $4B in revenue as LLM referral traffic rises (TechCrunch, 18 February 2026)", "source_url": "https://techcrunch.com/2026/02/18/canva-gets-to-4b-in-revenue-as-llm-referral-traffic-rises/", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-18", "accessed_at": "2026-10-14", "quote": "Canva had more than 265 million monthly active users and over 31 million paid users in 2025, according to the company.", "locator": "Second paragraph; the figures were given by co-founder and COO Cliff Obrecht at Web Summit Qatar", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Latest Canva figure; kept out of the canva-monthly-active-users series, which holds Canva's own newsroom figures. Canva is private and files no reports; its own newsroom gave 260 million monthly users for 2025 on 15 December 2025 (separate record). Canva's About page still showed '220M+ Monthly active users' on 14 October 2026 (raw/creative-engineering-media-apps/canva-2026-10-14-about-page.txt), a stale figure from December 2024. Canva runs in a browser, as desktop apps and on phones; no split by device is published.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-18-canva-more-than-265-million-monthly-active-users-2025", "citation_text": "More than 265 million monthly active users of Canva worldwide at the end of 2025, up 20% in a year, the company told TechCrunch (TechCrunch, 2026). Source: TechCrunch (reporting Canva), \"Canva gets to $4B in revenue as LLM referral traffic rises (TechCrunch, 18 February 2026)\" (https://techcrunch.com/2026/02/18/canva-gets-to-4b-in-revenue-as-llm-referral-traffic-rises/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-18-canva-more-than-265-million-monthly-active-users-2025." }, { "id": "techcrunch-2026-02-18-canva-over-31-million-paid-users-2025", "family": "creative-engineering-media-apps", "statement": "Over 31 million paid users of Canva at the end of 2025, against more than 265 million monthly users, the company told TechCrunch (TechCrunch, 2026).", "short_statement": null, "short_refs": null, "value": 31000000, "unit": "paid users of Canva (company figure reported by TechCrunch)", "display_value": "over 31 million", "display_label": "Canva via TechCrunch, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Paid users of Canva (Pro, Teams, Business and Enterprise plans)", "sample_n": null, "publisher": "TechCrunch (reporting Canva)", "source_title": "Canva gets to $4B in revenue as LLM referral traffic rises (TechCrunch, 18 February 2026)", "source_url": "https://techcrunch.com/2026/02/18/canva-gets-to-4b-in-revenue-as-llm-referral-traffic-rises/", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-18", "accessed_at": "2026-10-14", "quote": "Canva had more than 265 million monthly active users and over 31 million paid users in 2025, according to the company.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Paid users are about 12% of monthly users (31 million / 265 million = 11.7%, computed here, not stated by Canva). No earlier paid-user count from Canva's own newsroom was found.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-18-canva-over-31-million-paid-users-2025", "citation_text": "Over 31 million paid users of Canva at the end of 2025, against more than 265 million monthly users, the company told TechCrunch (TechCrunch, 2026). Source: TechCrunch (reporting Canva), \"Canva gets to $4B in revenue as LLM referral traffic rises (TechCrunch, 18 February 2026)\" (https://techcrunch.com/2026/02/18/canva-gets-to-4b-in-revenue-as-llm-referral-traffic-rises/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2026-02-18-canva-over-31-million-paid-users-2025." }, { "id": "canva-newsroom-2025-12-15-260-million-people-using-canva-every-month", "family": "creative-engineering-media-apps", "statement": "260 million people used Canva every month in 2025, Canva said in its year-in-review (Canva, 2025).", "short_statement": "Canva had **260 million** monthly users in 2025.", "short_refs": null, "value": 260000000, "unit": "people using Canva every month (Canva's monthly active users)", "display_value": "260 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "A transformative year for Canva: 2025 in review (Canva newsroom, 15 December 2025)", "source_url": "https://www.canva.com/newsroom/news/canva-2025-wrap/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-12-15", "accessed_at": "2026-10-14", "quote": "In 2025, our community grew to 260 million people using Canva every month", "locator": "Opening section, first paragraph after the introduction", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "The same post gives 2025 revenue of $3.5 billion. Two months later the company gave 'more than 265 million' for the end of 2025 (separate record).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2025-12-15-260-million-people-using-canva-every-month", "citation_text": "260 million people used Canva every month in 2025, Canva said in its year-in-review (Canva, 2025). Source: Canva, \"A transformative year for Canva: 2025 in review (Canva newsroom, 15 December 2025)\" (https://www.canva.com/newsroom/news/canva-2025-wrap/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2025-12-15-260-million-people-using-canva-every-month." }, { "id": "canva-newsroom-2024-12-02-more-than-220-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "More than 220 million people used Canva in December 2024, up from 200 million in October 2024, Canva said (Canva, 2024).", "short_statement": null, "short_refs": null, "value": 220000000, "unit": "people using Canva in a month (Canva's monthly active users)", "display_value": "more than 220 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-12", "population": "Monthly users of Canva in 190+ countries", "sample_n": null, "publisher": "Canva", "source_title": "Looking back on 2024: A game-changing year for Canva (Canva newsroom, 2 December 2024)", "source_url": "https://www.canva.com/newsroom/news/canva-2024-wrap/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-12-02", "accessed_at": "2026-10-14", "quote": "In December, more than 220 million people in 190+ different countries used Canva to achieve their visual communication goals – up from the 200 million we celebrated in October!", "locator": "First section after the introduction", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2024-12-02-more-than-220-million-monthly-users", "citation_text": "More than 220 million people used Canva in December 2024, up from 200 million in October 2024, Canva said (Canva, 2024). Source: Canva, \"Looking back on 2024: A game-changing year for Canva (Canva newsroom, 2 December 2024)\" (https://www.canva.com/newsroom/news/canva-2024-wrap/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2024-12-02-more-than-220-million-monthly-users." }, { "id": "canva-newsroom-2024-01-23-more-than-170-million-people-using-canva", "family": "creative-engineering-media-apps", "statement": "More than 170 million people worldwide were using Canva in January 2024, Canva said (Canva, 2024).", "short_statement": null, "short_refs": null, "value": 170000000, "unit": "people using Canva (Canva's figure; monthly users implied)", "display_value": "more than 170 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-01", "population": "People using Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "Celebrating Canva's growth in the US (Canva newsroom, 23 January 2024)", "source_url": "https://www.canva.com/newsroom/news/canva-us-growth/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-01-23", "accessed_at": "2026-10-14", "quote": "Our global community continues to grow rapidly, with more than 170 million people worldwide now using Canva", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "The post does not say 'monthly' in this sentence; Canva uses 'people using Canva' for its monthly active user count elsewhere.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2024-01-23-more-than-170-million-people-using-canva", "citation_text": "More than 170 million people worldwide were using Canva in January 2024, Canva said (Canva, 2024). Source: Canva, \"Celebrating Canva's growth in the US (Canva newsroom, 23 January 2024)\" (https://www.canva.com/newsroom/news/canva-us-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2024-01-23-more-than-170-million-people-using-canva." }, { "id": "canva-newsroom-2023-08-25-135-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "135 million monthly users of Canva in August 2023, its tenth anniversary, Canva said (Canva, 2023).", "short_statement": null, "short_refs": null, "value": 135000000, "unit": "monthly users of Canva (Canva's count)", "display_value": "135 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-08", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)", "source_url": "https://www.canva.com/newsroom/news/canva-10-year-timeline/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-08-25", "accessed_at": "2026-10-14", "quote": "135 million monthly users: Today, our global community is made up of 135 million incredible people.", "locator": "Timeline, 2023 entries, last milestone", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2023-08-25-135-million-monthly-users", "citation_text": "135 million monthly users of Canva in August 2023, its tenth anniversary, Canva said (Canva, 2023). Source: Canva, \"The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)\" (https://www.canva.com/newsroom/news/canva-10-year-timeline/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2023-08-25-135-million-monthly-users." }, { "id": "canva-newsroom-2022-10-12-more-than-100-million-people-using-canva-each-month", "family": "creative-engineering-media-apps", "statement": "More than 100 million people used Canva each month by October 2022, Canva announced (Canva, 2022).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "people using Canva each month (Canva's monthly active users)", "display_value": "more than 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-10", "population": "Monthly users of Canva in more than 190 countries", "sample_n": null, "publisher": "Canva", "source_title": "Celebrating 100 million people using Canva (Canva newsroom, 12 October 2022)", "source_url": "https://www.canva.com/newsroom/news/canva-reaches-100-million-users/", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-10-12", "accessed_at": "2026-10-14", "quote": "Today is a very special day for all of us as we celebrate the exciting milestone of more than 100 million people now using Canva each month .", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "The same post: 'It took nearly three years for us to reach the milestone of one million people using Canva, and another two years after that for us to hit ten million.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2022-10-12-more-than-100-million-people-using-canva-each-month", "citation_text": "More than 100 million people used Canva each month by October 2022, Canva announced (Canva, 2022). Source: Canva, \"Celebrating 100 million people using Canva (Canva newsroom, 12 October 2022)\" (https://www.canva.com/newsroom/news/canva-reaches-100-million-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2022-10-12-more-than-100-million-people-using-canva-each-month." }, { "id": "canva-newsroom-2021-09-15-more-than-60-million-monthly-active-users", "family": "creative-engineering-media-apps", "statement": "More than 60 million monthly active users of Canva in 190 countries in September 2021, Canva said when it announced its US$40 billion valuation (Canva, 2021).", "short_statement": null, "short_refs": null, "value": 60000000, "unit": "monthly active users of Canva (Canva's count)", "display_value": "more than 60 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-09", "population": "Monthly active users of Canva in 190 countries", "sample_n": null, "publisher": "Canva", "source_title": "Canva Announces USD 40 Billion Valuation Fueled by the Global Demand for Visual Communication (Canva newsroom, 15 September 2021)", "source_url": "https://www.canva.com/newsroom/news/canva-announces-usd-40-billion-valuation-fueled-global-demand-visual-communication/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-09-15", "accessed_at": "2026-10-14", "quote": "Canva’s rapid surge in valuation comes as it marks the milestone of more than 60 million monthly active users in 190 countries.", "locator": "Second paragraph (repeated in the fourth)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Kept out of the canva-monthly-active-users series: Canva's 2023 timeline lists a later 2021 milestone of 'more than 75 million monthly active users', which the series uses for 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2021-09-15-more-than-60-million-monthly-active-users", "citation_text": "More than 60 million monthly active users of Canva in 190 countries in September 2021, Canva said when it announced its US$40 billion valuation (Canva, 2021). Source: Canva, \"Canva Announces USD 40 Billion Valuation Fueled by the Global Demand for Visual Communication (Canva newsroom, 15 September 2021)\" (https://www.canva.com/newsroom/news/canva-announces-usd-40-billion-valuation-fueled-global-demand-visual-communication/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-newsroom-2021-09-15-more-than-60-million-monthly-active-users." }, { "id": "canva-timeline-2019-24-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "24 million people used Canva each month in 2019, by Canva's own timeline (Canva, 2023).", "short_statement": null, "short_refs": null, "value": 24000000, "unit": "people using Canva each month (Canva's count, from its own timeline)", "display_value": "24 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)", "source_url": "https://www.canva.com/newsroom/news/canva-10-year-timeline/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-08-25", "accessed_at": "2026-10-14", "quote": "24 million people using Canva each month: Our community grew to 24 million people using Canva each month to achieve their goals.", "locator": "Timeline, 2019 entries", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "Year-level milestone from Canva's retrospective timeline (no month given).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2019-24-million-monthly-users", "citation_text": "24 million people used Canva each month in 2019, by Canva's own timeline (Canva, 2023). Source: Canva, \"The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)\" (https://www.canva.com/newsroom/news/canva-10-year-timeline/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2019-24-million-monthly-users." }, { "id": "canva-timeline-2020-40-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "40 million people used Canva each month in 2020, by Canva's own timeline (Canva, 2023).", "short_statement": null, "short_refs": null, "value": 40000000, "unit": "people using Canva each month (Canva's count, from its own timeline)", "display_value": "40 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)", "source_url": "https://www.canva.com/newsroom/news/canva-10-year-timeline/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-08-25", "accessed_at": "2026-10-14", "quote": "40 million users: Celebrated 40 million people using Canva", "locator": "Timeline, 2020 entries", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "Year-level milestone from Canva's retrospective timeline (no month given). The 2020 entry reads '40 million users: Celebrated 40 million people using Canva every single month to achieve their goals.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2020-40-million-monthly-users", "citation_text": "40 million people used Canva each month in 2020, by Canva's own timeline (Canva, 2023). Source: Canva, \"The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)\" (https://www.canva.com/newsroom/news/canva-10-year-timeline/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2020-40-million-monthly-users." }, { "id": "canva-timeline-2021-75-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "More than 75 million people used Canva each month in 2021, by Canva's own timeline (Canva, 2023).", "short_statement": null, "short_refs": null, "value": 75000000, "unit": "people using Canva each month (Canva's count, from its own timeline)", "display_value": "more than 75 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)", "source_url": "https://www.canva.com/newsroom/news/canva-10-year-timeline/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-08-25", "accessed_at": "2026-10-14", "quote": "75 million monthly users: Celebrated the milestone of more than 75 million monthly active users as visual communication accelerated across the globe.", "locator": "Timeline, 2021 entries", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "Year-level milestone from Canva's retrospective timeline (no month given).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2021-75-million-monthly-users", "citation_text": "More than 75 million people used Canva each month in 2021, by Canva's own timeline (Canva, 2023). Source: Canva, \"The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)\" (https://www.canva.com/newsroom/news/canva-10-year-timeline/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2021-75-million-monthly-users." }, { "id": "canva-timeline-2015-1-5-million-monthly-users", "family": "creative-engineering-media-apps", "statement": "Over 1.5 million people used Canva each month in 2015, by Canva's own timeline (Canva, 2023).", "short_statement": null, "short_refs": null, "value": 1500000, "unit": "people using Canva each month (Canva's count, from its own timeline)", "display_value": "over 1.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015", "population": "Monthly users of Canva worldwide", "sample_n": null, "publisher": "Canva", "source_title": "The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)", "source_url": "https://www.canva.com/newsroom/news/canva-10-year-timeline/", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-08-25", "accessed_at": "2026-10-14", "quote": "more than 50 million designs have been created with Canva by over 1.5 million people each month.", "locator": "Timeline, 2015 entries", "derived": false, "formula": null, "headline": false, "series": "canva-monthly-active-users", "history": [], "notes": "Year-level milestone from Canva's retrospective timeline (no month given).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2015-1-5-million-monthly-users", "citation_text": "Over 1.5 million people used Canva each month in 2015, by Canva's own timeline (Canva, 2023). Source: Canva, \"The Canva timeline: 10 years of empowering the world to design (Canva newsroom, 25 August 2023)\" (https://www.canva.com/newsroom/news/canva-10-year-timeline/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#canva-timeline-2015-1-5-million-monthly-users." }, { "id": "figma-s-1-2025-07-01-more-than-13-million-monthly-active-users", "family": "creative-engineering-media-apps", "statement": "More than 13 million monthly active users of Figma in the first quarter of 2025, two-thirds of them not designers, Figma said in its IPO prospectus, its only published user count (Figma, 2025).", "short_statement": null, "short_refs": null, "value": 13000000, "unit": "monthly active users of Figma (peak month of the quarter; unique users of any Figma product)", "display_value": "more than 13 million", "display_label": "Figma IPO prospectus (S-1), July 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Unique users who accessed at least one Figma product in the month with the most users in January-March 2025 (free and paid)", "sample_n": null, "publisher": "Figma", "source_title": "Figma, Inc. Form S-1 Registration Statement (filed 1 July 2025)", "source_url": "https://www.sec.gov/Archives/edgar/data/1579878/000162828025033742/figma-sx1.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-07-01", "accessed_at": "2026-10-14", "quote": "in the three months ended March 31, 2025, made up two-thirds of our more than 13 million monthly active users.", "locator": "Prospectus Summary, Overview, first paragraphs; footnote 1 defines monthly active users", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Definition (footnote): 'the number of unique users that access at least one of our products during a given month ... we report the number of monthly active users during the month with the highest number of active users during such period.' Figma's 10-K for 2025 (filed 18 February 2026) and its 2026 quarterly releases give no new total (separate record), so this is the latest Figma user count as of 14 October 2026. Figma runs in the browser and as desktop apps; no device split is published.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#figma-s-1-2025-07-01-more-than-13-million-monthly-active-users", "citation_text": "More than 13 million monthly active users of Figma in the first quarter of 2025, two-thirds of them not designers, Figma said in its IPO prospectus, its only published user count (Figma, 2025). Source: Figma, \"Figma, Inc. Form S-1 Registration Statement (filed 1 July 2025)\" (https://www.sec.gov/Archives/edgar/data/1579878/000162828025033742/figma-sx1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#figma-s-1-2025-07-01-more-than-13-million-monthly-active-users." }, { "id": "figma-s-1-2025-07-01-approximately-450000-paid-customers", "family": "creative-engineering-media-apps", "statement": "Approximately 450,000 paid customer accounts used Figma at 31 March 2025, Figma said in its IPO prospectus (Figma, 2025).", "short_statement": null, "short_refs": null, "value": 450000, "unit": "Paid Customers (billed customer accounts with an active paid subscription; one organisation can be several)", "display_value": "approximately 450,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "Separately billed Figma customer accounts with an active paid subscription", "sample_n": null, "publisher": "Figma", "source_title": "Figma, Inc. Form S-1 Registration Statement (filed 1 July 2025)", "source_url": "https://www.sec.gov/Archives/edgar/data/1579878/000162828025033742/figma-sx1.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-07-01", "accessed_at": "2026-10-14", "quote": "All of these efforts are in service of our approximately 450,000 Paid Customers", "locator": "Business section, community paragraph ('... globally as of March 31, 2025'); repeated in Risk Factors", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Accounts, not people: a Paid Customer 'typically includes multiple unique users' and separately billed teams of one organisation count separately (S-1 definition). Figma has not updated the total since; it reports only customers above $10,000 and $100,000 of ARR.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#figma-s-1-2025-07-01-approximately-450000-paid-customers", "citation_text": "Approximately 450,000 paid customer accounts used Figma at 31 March 2025, Figma said in its IPO prospectus (Figma, 2025). Source: Figma, \"Figma, Inc. Form S-1 Registration Statement (filed 1 July 2025)\" (https://www.sec.gov/Archives/edgar/data/1579878/000162828025033742/figma-sx1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#figma-s-1-2025-07-01-approximately-450000-paid-customers." }, { "id": "figma-10-k-fy2025-2026-02-18-no-new-monthly-active-user-count", "family": "creative-engineering-media-apps", "statement": "Figma published no new monthly active user count in its 2025 annual report, saying only that non-designers made up about two-thirds of its monthly active users in the last quarter of 2025 (Figma, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "monthly active user count (not published after the S-1)", "display_value": "not published since March 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Figma's annual report for 2025 and quarterly results releases for Q3 2025 to Q2 2026", "sample_n": null, "publisher": "Figma", "source_title": "Figma, Inc. Form 10-K for the fiscal year ended 31 December 2025 (filed 18 February 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1579878/000162828026009228/fig-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-18", "accessed_at": "2026-10-14", "quote": "in the three months ended December 31, 2025, made up approximately two-thirds of our monthly active users.", "locator": "Item 1 Business, first paragraphs (same footnote definition of monthly active users as the S-1)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Checked on 2026-10-14: the 10-K and the results releases of 5 November 2025, 18 February 2026, 14 May 2026 and 5 August 2026 (SEC 8-K exhibits) contain no monthly active user total; the Q1 2026 release reports only growth in weekly active users of a feature (MCP). The latest count remains the S-1's 'more than 13 million' (March 2025).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#figma-10-k-fy2025-2026-02-18-no-new-monthly-active-user-count", "citation_text": "Figma published no new monthly active user count in its 2025 annual report, saying only that non-designers made up about two-thirds of its monthly active users in the last quarter of 2025 (Figma, 2026). Source: Figma, \"Figma, Inc. Form 10-K for the fiscal year ended 31 December 2025 (filed 18 February 2026)\" (https://www.sec.gov/Archives/edgar/data/1579878/000162828026009228/fig-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#figma-10-k-fy2025-2026-02-18-no-new-monthly-active-user-count." }, { "id": "figma-q2-2026-2026-08-05-15964-paid-customers-over-10000-arr", "family": "creative-engineering-media-apps", "statement": "**15,964** business customers paid Figma more than $10,000 a year at 30 June 2026, up 34% in a year, Figma said (Figma, 2026).", "short_statement": null, "short_refs": null, "value": 15964, "unit": "Paid Customers with more than $10,000 in annual recurring revenue (Figma's count)", "display_value": "15,964", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-06", "population": "Separately billed Figma customer accounts with $10,000 or more of ARR", "sample_n": null, "publisher": "Figma", "source_title": "Figma Announces Second Quarter 2026 Financial Results (press release, Form 8-K exhibit, 5 August 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1579878/000162828026053331/q226pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-05", "accessed_at": "2026-10-14", "quote": "15,964 Paid Customers with more than $10,000 in ARR as of June 30, 2026, growing 34% year-over-year.", "locator": "Second Quarter 2026 Financial Highlights / key business metrics bullets", "derived": false, "formula": null, "headline": false, "series": "figma-paid-customers-over-10k-arr", "history": [], "notes": "The 10-K gives the year-end values 7,233 (2023), 10,517 (2024) and 13,861 (2025); the same release gives 1,635 customers above $100,000 of ARR.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#figma-q2-2026-2026-08-05-15964-paid-customers-over-10000-arr", "citation_text": "**15,964** business customers paid Figma more than $10,000 a year at 30 June 2026, up 34% in a year, Figma said (Figma, 2026). Source: Figma, \"Figma Announces Second Quarter 2026 Financial Results (press release, Form 8-K exhibit, 5 August 2026)\" (https://www.sec.gov/Archives/edgar/data/1579878/000162828026053331/q226pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#figma-q2-2026-2026-08-05-15964-paid-customers-over-10000-arr." }, { "id": "figma-10-k-fy2025-13861-paid-customers-over-10000-arr", "family": "creative-engineering-media-apps", "statement": "**13,861** business customers paid Figma more than $10,000 a year at the end of 2025, up from 10,517 a year earlier, Figma said in its annual report (Figma, 2026).", "short_statement": null, "short_refs": null, "value": 13861, "unit": "Paid Customers with more than $10,000 in annual recurring revenue (Figma's count)", "display_value": "13,861", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Separately billed Figma customer accounts with $10,000 or more of ARR", "sample_n": null, "publisher": "Figma", "source_title": "Figma, Inc. Form 10-K for the fiscal year ended 31 December 2025 (filed 18 February 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1579878/000162828026009228/fig-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-18", "accessed_at": "2026-10-14", "quote": "Paid Customers with more than $10,000 in ARR 13,861 10,517 7,233", "locator": "Item 7 MD&A, Key Business Metrics table (as of December 31, 2025, 2024 and 2023)", "derived": false, "formula": null, "headline": false, "series": "figma-paid-customers-over-10k-arr", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#figma-10-k-fy2025-13861-paid-customers-over-10000-arr", "citation_text": "**13,861** business customers paid Figma more than $10,000 a year at the end of 2025, up from 10,517 a year earlier, Figma said in its annual report (Figma, 2026). Source: Figma, \"Figma, Inc. Form 10-K for the fiscal year ended 31 December 2025 (filed 18 February 2026)\" (https://www.sec.gov/Archives/edgar/data/1579878/000162828026009228/fig-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#figma-10-k-fy2025-13861-paid-customers-over-10000-arr." }, { "id": "gimp-2026-06-01-gimp-3-2-4-about-3-65-million-known-downloads-in-43-days", "family": "creative-engineering-media-apps", "statement": "About 3.7 million known downloads of GIMP 3.2.4 in the 43 days after its release on 19 April 2026, more than 80,000 a day, the GIMP project said (GIMP, 2026).", "short_statement": null, "short_refs": null, "value": 3650000, "unit": "known downloads of one GIMP version (GIMP project's count; downloads, not users)", "display_value": "about 3.7 million", "display_label": "GIMP project, June 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-06-01", "population": "Downloads of GIMP 3.2.4 counted by the project: Windows installer and Microsoft Store, macOS packages, Snap active devices, the latest Flatpak revision and AppImages; Linux distribution packages are not counted", "sample_n": null, "publisher": "GIMP project (official account @GIMP@floss.social)", "source_title": "'Our latest numbers for the fun of downloads of GIMP 3.2.4' (GIMP on Mastodon, 1 June 2026)", "source_url": "https://floss.social/@GIMP/116674728644132535", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-06-01", "accessed_at": "2026-10-14", "quote": "Total: ~ 3.65 millions of *known* downloads of version 3.2.4. * 43 days since release, that's more than 80k downloads a day in average.", "locator": "Post body, last two bullets (fetched as JSON from https://floss.social/api/v1/statuses/116674728644132535)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "GIMP publishes no user count and no running download total; these per-release 'known numbers' posts are the only counts. Downloads, not users: every update counts again (GIMP ships a new version every few weeks), and copies from Linux distributions are not counted at all.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gimp-2026-06-01-gimp-3-2-4-about-3-65-million-known-downloads-in-43-days", "citation_text": "About 3.7 million known downloads of GIMP 3.2.4 in the 43 days after its release on 19 April 2026, more than 80,000 a day, the GIMP project said (GIMP, 2026). Source: GIMP project (official account @GIMP@floss.social), \"'Our latest numbers for the fun of downloads of GIMP 3.2.4' (GIMP on Mastodon, 1 June 2026)\" (https://floss.social/@GIMP/116674728644132535). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gimp-2026-06-01-gimp-3-2-4-about-3-65-million-known-downloads-in-43-days." }, { "id": "gimp-2026-06-01-gimp-3-2-4-windows-more-than-2-67-million-downloads", "family": "creative-engineering-media-apps", "statement": "More than 2.7 million downloads of GIMP 3.2.4 for Windows (installer and Microsoft Store) in its first 43 days, against nearly 350,000 for macOS, the GIMP project said (GIMP, 2026).", "short_statement": null, "short_refs": null, "value": 2670000, "unit": "downloads of GIMP 3.2.4 for Windows, installer plus Microsoft Store (GIMP project's count)", "display_value": "more than 2.7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-06-01", "population": "Windows downloads of GIMP 3.2.4, 19 April to 1 June 2026", "sample_n": null, "publisher": "GIMP project (official account @GIMP@floss.social)", "source_title": "'Our latest numbers for the fun of downloads of GIMP 3.2.4' (GIMP on Mastodon, 1 June 2026)", "source_url": "https://floss.social/@GIMP/116674728644132535", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-06-01", "accessed_at": "2026-10-14", "quote": "More than 2.67 million downloads of the Windows version (installer + MS Store) * Nearly 350k downloads of the macOS packages", "locator": "Post body, second and third bullets", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "About 73% of the release's known downloads were for Windows (2.67 of 3.65 million), computed here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gimp-2026-06-01-gimp-3-2-4-windows-more-than-2-67-million-downloads", "citation_text": "More than 2.7 million downloads of GIMP 3.2.4 for Windows (installer and Microsoft Store) in its first 43 days, against nearly 350,000 for macOS, the GIMP project said (GIMP, 2026). Source: GIMP project (official account @GIMP@floss.social), \"'Our latest numbers for the fun of downloads of GIMP 3.2.4' (GIMP on Mastodon, 1 June 2026)\" (https://floss.social/@GIMP/116674728644132535). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gimp-2026-06-01-gimp-3-2-4-windows-more-than-2-67-million-downloads." }, { "id": "gimp-2025-05-10-over-7-million-gimp-3-downloads", "family": "creative-engineering-media-apps", "statement": "Over 7 million downloads of GIMP 3 in the eight weeks after its release on 16 March 2025, the GIMP project said (GIMP, 2025).", "short_statement": null, "short_refs": null, "value": 7000000, "unit": "downloads of GIMP 3.0 versions (GIMP project's count)", "display_value": "over 7 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05-10", "population": "Known downloads of GIMP 3.0.x, 16 March to 10 May 2025", "sample_n": null, "publisher": "GIMP project (official account @GIMP@floss.social)", "source_title": "'Over 7 million GIMP 3 downloads already' (GIMP on Mastodon, 10 May 2025)", "source_url": "https://floss.social/@GIMP/114480860246991777", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-05-10", "accessed_at": "2026-10-14", "quote": "Over 7 million GIMP 3 downloads already", "locator": "Post body (single sentence); GIMP 3.0 release date from the GIMP 3.0 Released news post, 2025-03-16 (raw/creative-engineering-media-apps/gimp-2025-03-16-gimp-3-0-released.txt)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "GIMP 3.0 was the first major release in seven years ('GIMP 2.10 was first published in 2018'), so pent-up demand inflated these first weeks. A later post (28 May 2025) said version 3.0.2 alone 'had been downloaded about 10 million times (again, known numbers only)', so the count kept rising after this post.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gimp-2025-05-10-over-7-million-gimp-3-downloads", "citation_text": "Over 7 million downloads of GIMP 3 in the eight weeks after its release on 16 March 2025, the GIMP project said (GIMP, 2025). Source: GIMP project (official account @GIMP@floss.social), \"'Over 7 million GIMP 3 downloads already' (GIMP on Mastodon, 10 May 2025)\" (https://floss.social/@GIMP/114480860246991777). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gimp-2025-05-10-over-7-million-gimp-3-downloads." }, { "id": "gimp-2025-05-28-gimp-3-0-2-about-10-million-downloads", "family": "creative-engineering-media-apps", "statement": "About 10 million known downloads of GIMP 3.0.2, the version current from late March to mid-May 2025, the GIMP project said (GIMP, 2025).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "known downloads of GIMP 3.0.2 (download server, Flathub and Microsoft Store counts)", "display_value": "about 10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-05", "population": "Downloads of GIMP 3.0.2 counted on GIMP's download server, Flathub and the Microsoft Store", "sample_n": null, "publisher": "GIMP project (official account @GIMP@floss.social)", "source_title": "'Small stats for the fun: GIMP 3.0.4 ...' (GIMP on Mastodon, 28 May 2025)", "source_url": "https://floss.social/@GIMP/114587599654308035", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-05-28", "accessed_at": "2026-10-14", "quote": "The previous version (3.0.2) had been downloaded about 10 million times (again, known numbers only).", "locator": "Post body, second paragraph; the first paragraph says GIMP 3.0.4 'has been downloaded a bit more than 2 million times' in 10 days", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Per-version count; versions overlap in users (most downloads of a new version are existing users updating).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gimp-2025-05-28-gimp-3-0-2-about-10-million-downloads", "citation_text": "About 10 million known downloads of GIMP 3.0.2, the version current from late March to mid-May 2025, the GIMP project said (GIMP, 2025). Source: GIMP project (official account @GIMP@floss.social), \"'Small stats for the fun: GIMP 3.0.4 ...' (GIMP on Mastodon, 28 May 2025)\" (https://floss.social/@GIMP/114587599654308035). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gimp-2025-05-28-gimp-3-0-2-about-10-million-downloads." }, { "id": "flathub-2026-10-14-gimp-3-89-million-installs", "family": "creative-engineering-media-apps", "statement": "3.9 million installs of GIMP from Flathub, the main Linux Flatpak app store, by Flathub's count on 14 October 2026, with 61,369 in the last month (Flathub, 2026).", "short_statement": null, "short_refs": null, "value": 3886717, "unit": "installs of GIMP (org.gimp.GIMP) counted by Flathub since its statistics began", "display_value": "3.9 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Installs of the GIMP Flatpak from flathub.org on Linux desktops", "sample_n": null, "publisher": "Flathub", "source_title": "Flathub statistics API, app org.gimp.GIMP (fetched 14 October 2026)", "source_url": "https://flathub.org/api/v2/stats/org.gimp.GIMP", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"installs_total\":3886717 ... \"installs_last_month\":61369", "locator": "JSON fields installs_total and installs_last_month (also installs_per_day and installs_per_country)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Linux only, installs not users. The GIMP project itself estimated 'around 300,000 active users on Flathub (based on new download and updates stats)' in March 2026 (raw/creative-engineering-media-apps/gimp-2026-03-25-mastodon-gimp-3-2-0-download-numbers.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flathub-2026-10-14-gimp-3-89-million-installs", "citation_text": "3.9 million installs of GIMP from Flathub, the main Linux Flatpak app store, by Flathub's count on 14 October 2026, with 61,369 in the last month (Flathub, 2026). Source: Flathub, \"Flathub statistics API, app org.gimp.GIMP (fetched 14 October 2026)\" (https://flathub.org/api/v2/stats/org.gimp.GIMP). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flathub-2026-10-14-gimp-3-89-million-installs." }, { "id": "adobe-q1-fy2026-2026-03-12-express-monthly-active-users-tripled-no-count", "family": "creative-engineering-media-apps", "statement": "Adobe Express's monthly active users **tripled** in the year to February 2026, Adobe said, without giving a number; Adobe reports Express users only combined with Acrobat, at over 900 million in August 2026 (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 3, "unit": "multiple of the year-earlier number of Express monthly active users (growth only; Adobe gives no Express-only count)", "display_value": "tripled (no count published)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Monthly active users of Adobe Express (web, mobile and inside Acrobat)", "sample_n": null, "publisher": "Adobe", "source_title": "ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-03-12", "accessed_at": "2026-10-14", "quote": "AI Assistant MAU doubled year over year and Express MAU tripled year over year. Express is now used in 99% of U.S. Fortune 500 companies.", "locator": "Page 8, CEO remarks on Business Professionals and Consumers; Wayback capture https://web.archive.org/web/20260314071557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No Express-only user count was found in Adobe's 2025-2026 earnings scripts, transcripts, press releases or 10-Qs; the Q2 FY2026 script adds only 'Express MAU grew more than 20% quarter over quarter'. For a number, use the combined Acrobat + Express series. adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-express-monthly-active-users-tripled-no-count", "citation_text": "Adobe Express's monthly active users **tripled** in the year to February 2026, Adobe said, without giving a number; Adobe reports Express users only combined with Acrobat, at over 900 million in August 2026 (Adobe, 2026). Source: Adobe, \"ADBE Q1FY26 Earnings Script & Slides (Adobe Q1 FY2026 earnings call, 12 March 2026)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/21306202/c545hjdryueyw34.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q1-fy2026-2026-03-12-express-monthly-active-users-tripled-no-count." }, { "id": "adobe-q4-fy2025-2025-12-10-no-photoshop-user-count-published", "family": "creative-engineering-media-apps", "statement": "Adobe publishes no count of Photoshop users: its results describe Photoshop only as a growth driver and fold the web and mobile versions into a combined creative freemium figure (Adobe, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "Photoshop user count (not published by Adobe)", "display_value": "not published", "display_label": "Adobe earnings calls, 2025-2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Adobe's earnings scripts, transcripts, press releases and filings, fiscal 2025 to Q3 fiscal 2026", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)", "source_url": "https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-12-10", "accessed_at": "2026-10-14", "quote": "growth in Creative Cloud driven by CC Pro; growth in Single Apps driven by strength in Photoshop and Lightroom;", "locator": "Page 9, CFO prepared remarks, 'Q4 growth drivers for creative and marketing professionals'; Wayback capture https://web.archive.org/web/20260210133557/https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The latest Adobe numbers that include Photoshop: creative freemium MAU (Firefly, Express and web and mobile Photoshop, Lightroom and Premiere) over 100 million in August 2026, and over 1 billion MAU across all Adobe products. The last count of paying Creative Cloud subscriptions (which include desktop Photoshop) was 6.167 million in November 2015. Numbers in circulation such as 29 or 32.5 million Photoshop users are relabelled Creative Cloud estimates (see the -restates- records). adobe.com returned HTTP 403 (Akamai) to every scripted request on 2026-10-14, so the PDF was fetched from the Wayback Machine capture named in the locator; the saved PDF and its text extraction are in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-no-photoshop-user-count-published", "citation_text": "Adobe publishes no count of Photoshop users: its results describe Photoshop only as a growth driver and fold the web and mobile versions into a combined creative freemium figure (Adobe, 2025). Source: Adobe, \"Adobe Inc. (ADBE) Q4 2025 Earnings Call, 10 December 2025 (FactSet CallStreet transcript hosted on Adobe's investor relations site)\" (https://www.adobe.com/cc-shared/assets/investor-relations/pdfs/adbe-q4fy25-transcript.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q4-fy2025-2025-12-10-no-photoshop-user-count-published." }, { "id": "adobe-2007-01-29-lightroom-1-0-more-than-500000-beta-photographers", "family": "creative-engineering-media-apps", "statement": "More than **500,000** photographers took part in the public beta of Photoshop Lightroom in 2006, Adobe said at its launch in January 2007, the last Lightroom-only user figure Adobe has published (Adobe, 2007).", "short_statement": null, "short_refs": null, "value": 500000, "unit": "photographers participating in the Lightroom public beta (Adobe's count)", "display_value": "more than 500,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2006", "population": "Participants in the Photoshop Lightroom public beta programme, January 2006 to January 2007", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Photoshop Lightroom 1.0 press release ('Over 500,000 Beta Testers Help Shape New Digital Photography Software', 29 January 2007)", "source_url": "http://www.adobe.com/aboutadobe/pressroom/pressreleases/200701/012907Lightroom.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2007-01-29", "accessed_at": "2026-10-14", "quote": "With more than 500,000 photographers participating in the public beta program over the last 12 months, Photoshop Lightroom now includes a wealth of innovative features", "locator": "First paragraph, under the subheading 'Over 500,000 Beta Testers Help Shape New Digital Photography Software'; Wayback capture https://web.archive.org/web/20070202111850/http://www.adobe.com:80/aboutadobe/pressroom/pressreleases/200701/012907Lightroom.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No later Lightroom-only count was found from Adobe (2026-10-14 searches of Adobe's newsroom, blog and 2025-2026 earnings materials). Adobe now counts web and mobile Lightroom inside its creative freemium MAU (over 100 million in August 2026) and named Lightroom with Photoshop as a driver of single-app subscription growth in December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-2007-01-29-lightroom-1-0-more-than-500000-beta-photographers", "citation_text": "More than **500,000** photographers took part in the public beta of Photoshop Lightroom in 2006, Adobe said at its launch in January 2007, the last Lightroom-only user figure Adobe has published (Adobe, 2007). Source: Adobe, \"Adobe Photoshop Lightroom 1.0 press release ('Over 500,000 Beta Testers Help Shape New Digital Photography Software', 29 January 2007)\" (http://www.adobe.com/aboutadobe/pressroom/pressreleases/200701/012907Lightroom.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-2007-01-29-lightroom-1-0-more-than-500000-beta-photographers." }, { "id": "shotkit-survey-2025-lightroom-used-by-58pct-of-657-photographers", "family": "creative-engineering-media-apps", "statement": "58% of 657 photographers who answered a Shotkit survey used Adobe Lightroom to edit photos, a self-selected online sample of mostly amateurs (Shotkit, 2025).", "short_statement": null, "short_refs": null, "value": 58, "unit": "% of surveyed photographers using Lightroom (self-selected online sample)", "display_value": "58%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "657 photographers who answered a JotForm survey shared in Facebook groups and with Shotkit's email subscribers and followers (63% amateurs, 37% professionals)", "sample_n": 657, "publisher": "Shotkit (photography blog)", "source_title": "What Photo Editing Software Do Photographers Use in 2025? (Survey Results) (Shotkit, Mark Condon, first published 31 October 2022, last updated 1 September 2025)", "source_url": "https://shotkit.com/photo-editing-software-survey/", "source_type": "secondary", "source_access": "open", "published_at": "2025-09-01", "accessed_at": "2026-10-14", "quote": "Out of 657 survey respondents, 381 (58%) use Adobe Lightroom , while 276 (42%) use other editing tools.", "locator": "Section 'Adobe Lightroom is the Most Popular Photo Editing Software in 2025'; method in 'Final Notes on How the Survey was Conducted'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Low-weight evidence: the page was first published in October 2022 (comments date from December 2022) and is re-titled each year, so the survey's fieldwork date is not stated and may be 2022; the sample is self-selected through Shotkit's own channels. Use only as 'a small survey of photographers', never as a share of all users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#shotkit-survey-2025-lightroom-used-by-58pct-of-657-photographers", "citation_text": "58% of 657 photographers who answered a Shotkit survey used Adobe Lightroom to edit photos, a self-selected online sample of mostly amateurs (Shotkit, 2025). Source: Shotkit (photography blog), \"What Photo Editing Software Do Photographers Use in 2025? (Survey Results) (Shotkit, Mark Condon, first published 31 October 2022, last updated 1 September 2025)\" (https://shotkit.com/photo-editing-software-survey/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#shotkit-survey-2025-lightroom-used-by-58pct-of-657-photographers." }, { "id": "adobe-q3-fy2026-2026-09-10-creative-marketing-professionals-subscription-revenue-4-65-billion", "family": "creative-engineering-media-apps", "statement": "$4.65 billion of subscription revenue came from Adobe's Creative and Marketing Professionals customers (Creative Cloud, Firefly and its marketing products) in the quarter to 28 August 2026, the closest Creative Cloud measure Adobe still reports besides users of its free apps (Adobe, 2026).", "short_statement": null, "short_refs": null, "value": 4650000000, "unit": "US dollars of quarterly subscription revenue (not users)", "display_value": "$4.65 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Subscription revenue from Adobe's Creative & Marketing Professionals customer group (Creative Cloud apps such as Photoshop and Lightroom, Firefly, and Adobe's marketing and content products), fiscal Q3 2026", "sample_n": null, "publisher": "Adobe", "source_title": "Adobe Reports Record Q3 Revenue (press release, Form 8-K exhibit 99.1, 10 September 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/0000796343/000079634326000147/adbeex991q326.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-09-10", "accessed_at": "2026-10-14", "quote": "Creative & Marketing Professionals subscription revenue was $4.65 billion, which represents 13% year-over-year growth, or 12% in constant currency.", "locator": "Third Quarter FY2026 Customer Group Highlights, third bullet", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Revenue, not users: recorded because the brief asks what Creative Cloud figure Adobe still discloses. Since fiscal 2025 Adobe reports two customer groups (Business Professionals & Consumers: $1.91 billion; Creative & Marketing Professionals: $4.65 billion) plus monthly active users; it has given no Creative Cloud subscriber count since fiscal 2015. The group also includes marketing products (GenStudio, Experience Manager), so it is broader than Creative Cloud.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-creative-marketing-professionals-subscription-revenue-4-65-billion", "citation_text": "$4.65 billion of subscription revenue came from Adobe's Creative and Marketing Professionals customers (Creative Cloud, Firefly and its marketing products) in the quarter to 28 August 2026, the closest Creative Cloud measure Adobe still reports besides users of its free apps (Adobe, 2026). Source: Adobe, \"Adobe Reports Record Q3 Revenue (press release, Form 8-K exhibit 99.1, 10 September 2026)\" (https://www.sec.gov/Archives/edgar/data/0000796343/000079634326000147/adbeex991q326.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#adobe-q3-fy2026-2026-09-10-creative-marketing-professionals-subscription-revenue-4-65-billion." }, { "id": "techcrunch-2022-06-08-restates-figma-roughly-4-million-users", "family": "creative-engineering-media-apps", "statement": "Roughly 4 million people use Figma, TechCrunch wrote in June 2022 without giving a source, a number still repeated after Figma itself reported more than 13 million monthly active users in 2025 (TechCrunch, 2022).", "short_statement": null, "short_refs": null, "value": 4000000, "unit": "people using Figma as stated by TechCrunch (unsourced editorial figure)", "display_value": "roughly 4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-06", "population": "People using Figma (no definition or source)", "sample_n": null, "publisher": "TechCrunch", "source_title": "Figma's Dylan Field will discuss evolving as a leader and why fun is an essential company value at TechCrunch Disrupt (TechCrunch, 8 June 2022)", "source_url": "https://techcrunch.com/2022/06/08/figmas-dylan-field-will-discuss-evolving-as-a-leader-and-why-fun-is-an-essential-company-value-at-techcrunch-disrupt/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2022-06-08", "accessed_at": "2026-10-14", "quote": "Roughly 4 million people use Figma including big tech companies like Dropbox, Rakuten, Slack, Twitter and Volvo.", "locator": "Second paragraph of the event preview", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "RESTATEMENT RECORD. The earliest instance found of a '4 million users' figure for Figma, three months before Adobe agreed to buy Figma for $20 billion (September 2022; the deal was abandoned in December 2023). Adobe's own deal materials filed with the SEC (15-20 September 2022) give no Figma user count, only that '2/3 of their users are not designers'. Figma's first own figure is the S-1's 'more than 13 million monthly active users' (March 2025); it is not known what measure the 2022 figure used.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2022-06-08-restates-figma-roughly-4-million-users", "citation_text": "Roughly 4 million people use Figma, TechCrunch wrote in June 2022 without giving a source, a number still repeated after Figma itself reported more than 13 million monthly active users in 2025 (TechCrunch, 2022). Source: TechCrunch, \"Figma's Dylan Field will discuss evolving as a leader and why fun is an essential company value at TechCrunch Disrupt (TechCrunch, 8 June 2022)\" (https://techcrunch.com/2022/06/08/figmas-dylan-field-will-discuss-evolving-as-a-leader-and-why-fun-is-an-essential-company-value-at-techcrunch-disrupt/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2022-06-08-restates-figma-roughly-4-million-users." }, { "id": "netint-2024-02-19-kempf-vlc-300-to-400-million-active-users", "family": "creative-engineering-media-apps", "statement": "**300 to 400 million** people actively use VLC, VideoLAN's president Jean-Baptiste Kempf estimated in February 2024, the only active-user figure the project has given (NETINT, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "active users of VLC (VideoLAN president's estimate, a range: 300 to 400 million)", "display_value": "300 to 400 million (estimate)", "display_label": "VideoLAN president, interview, February 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-02", "population": "Active users of VLC on all platforms (no definition or method given)", "sample_n": null, "publisher": "NETINT (interview by Jan Ozer with VideoLAN president Jean-Baptiste Kempf)", "source_title": "From VLC to VideoLAN. Insights from Jean-Baptiste Kempf (NETINT, 19 February 2024)", "source_url": "https://netint.com/from-vlc-to-videolan-insights-from-jean-baptiste-kempf/", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-02-19", "accessed_at": "2026-10-14", "quote": "The VLC code base is not that large, but the user base is huge. We’re talking about 300 to 400 million active users, obviously, which is quite large for a very small nonprofit.", "locator": "Interview transcript, Kempf's first answer; Wayback capture https://web.archive.org/web/20251216002959/https://netint.com/from-vlc-to-videolan-insights-from-jean-baptiste-kempf/ (netint.com returned HTTP 403 to curl; WebFetch of the live page returned the same sentence)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A range (value left null; 300-400 million): a vendor's spoken estimate with no method. VLC has no telemetry, so VideoLAN cannot count users; its download counter (7.14 billion on 14 October 2026) counts downloads.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#netint-2024-02-19-kempf-vlc-300-to-400-million-active-users", "citation_text": "**300 to 400 million** people actively use VLC, VideoLAN's president Jean-Baptiste Kempf estimated in February 2024, the only active-user figure the project has given (NETINT, 2024). Source: NETINT (interview by Jan Ozer with VideoLAN president Jean-Baptiste Kempf), \"From VLC to VideoLAN. Insights from Jean-Baptiste Kempf (NETINT, 19 February 2024)\" (https://netint.com/from-vlc-to-videolan-insights-from-jean-baptiste-kempf/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#netint-2024-02-19-kempf-vlc-300-to-400-million-active-users." }, { "id": "lowpass-2024-03-07-vlc-surpasses-5-billion-downloads", "family": "creative-engineering-media-apps", "statement": "5 billion downloads of VLC media player across desktop and mobile were passed in early March 2024, VideoLAN's president told Lowpass (Lowpass, 2024).", "short_statement": null, "short_refs": null, "value": 5000000000, "unit": "cumulative downloads of VLC on desktop and mobile (VideoLAN's count, reported by Lowpass)", "display_value": "5 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-03", "population": "Downloads of VLC on all platforms", "sample_n": null, "publisher": "Lowpass (Janko Roettgers, reporting VideoLAN)", "source_title": "VLC surpasses five billion downloads, preps Vision Pro app (Lowpass, 7 March 2024)", "source_url": "https://www.lowpass.cc/p/vlc-five-billion-downloads-vision-pro-app", "source_type": "secondary", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "Open source video player VLC surpassed five billion downloads across desktop and mobile platforms in recent days, and Videolan president Jean-Baptiste Kempf told me that the project is anything but done", "locator": "First paragraph; the second paragraph adds that the latest version 'has already been downloaded more than 335 million times by desktop users alone'", "derived": false, "formula": null, "headline": false, "series": "videolan-vlc-cumulative-downloads", "history": [], "notes": null, "permalink": "https://www.zinstall.com/research/most-used-software-statistics#lowpass-2024-03-07-vlc-surpasses-5-billion-downloads", "citation_text": "5 billion downloads of VLC media player across desktop and mobile were passed in early March 2024, VideoLAN's president told Lowpass (Lowpass, 2024). Source: Lowpass (Janko Roettgers, reporting VideoLAN), \"VLC surpasses five billion downloads, preps Vision Pro app (Lowpass, 7 March 2024)\" (https://www.lowpass.cc/p/vlc-five-billion-downloads-vision-pro-app). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#lowpass-2024-03-07-vlc-surpasses-5-billion-downloads." }, { "id": "videolan-2026-10-14-vlc-live-counter-3-0-24-76-6-million-downloads-so-far", "family": "creative-engineering-media-apps", "statement": "76.6 million downloads of VLC 3.0.24 'so far' showed on the live counter of VideoLAN's VLC download page at 12:12 UTC on 14 October 2026, three weeks after that version's release (VideoLAN, 2026).", "short_statement": null, "short_refs": null, "value": 76612395, "unit": "downloads of the current VLC version shown by the live counter on videolan.org/vlc (VideoLAN; downloads, not users)", "display_value": "76.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of VLC 3.0.24 counted by VideoLAN's live WebSocket counter (wss://get.videolan.org/wscounter/3.0.24) since the version's release on 22 September 2026", "sample_n": null, "publisher": "VideoLAN", "source_title": "VLC media player page, live download counter ('downloads so far'), read 14 October 2026 12:11-12:12 UTC", "source_url": "https://www.videolan.org/vlc/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "wss://get.videolan.org/wscounter/3.0.24 ... 2026-10-14T12:12:10.412070+00:00 76612395", "locator": "Counter element #wscounter on https://www.videolan.org/vlc/, fed by the WebSocket wss://get.videolan.org/wscounter/3.0.24; three readings 12:11:58 to 12:12:10 UTC rose by about 50 a second", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The live counter is lower than the 3.0.24 row of VideoLAN's own download statistics page generated six hours earlier (80,745,409 in total, 77,159,406 for Windows), so the two VideoLAN counters do not measure the same thing; VideoLAN does not document either. The first connection attempt at 11:13 UTC returned HTTP 502. Prefer the statistics page (separate records) for totals; this record documents the number a visitor sees on the VLC page.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-live-counter-3-0-24-76-6-million-downloads-so-far", "citation_text": "76.6 million downloads of VLC 3.0.24 'so far' showed on the live counter of VideoLAN's VLC download page at 12:12 UTC on 14 October 2026, three weeks after that version's release (VideoLAN, 2026). Source: VideoLAN, \"VLC media player page, live download counter ('downloads so far'), read 14 October 2026 12:11-12:12 UTC\" (https://www.videolan.org/vlc/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#videolan-2026-10-14-vlc-live-counter-3-0-24-76-6-million-downloads-so-far." }, { "id": "autodesk-q4-fy2026-results-2026-02-26-no-subscription-count-published", "family": "creative-engineering-media-apps", "statement": "Autodesk published no subscription count for fiscal 2026: its results of 26 February 2026 still name subscriptions as a key metric but give no number, so the last count remains 7.8 million paid subscriptions at January 2025 (Autodesk, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "Autodesk total subscription count (not published for fiscal 2026)", "display_value": "not published since January 2025", "display_label": "Autodesk fiscal 2026 results, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Autodesk's fiscal 2026 fourth-quarter results release (26 February 2026) and fiscal 2026 10-K (3 March 2026)", "sample_n": null, "publisher": "Autodesk", "source_title": "Autodesk, Inc. Announces Fiscal 2026 Fourth Quarter and Full-Year Results (press release, Form 8-K exhibit 99.1, 26 February 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939726000010/q426pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-26", "accessed_at": "2026-10-14", "quote": "we use several key performance metrics including billings, recurring revenue, net revenue retention rate (\"NR3\") and subscriptions.", "locator": "Glossary of Terms / key performance metrics paragraph near the end of the release; the release's results tables and highlights give no subscription count", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Discontinued disclosure. Autodesk gave a year-end total in every fourth-quarter release from fiscal 2015 to fiscal 2025 (7.79 million at 31 January 2025; it had already stopped quarterly counts from fiscal 2020) but none for fiscal 2026, and the fiscal 2026 10-K (saved as raw/creative-engineering-media-apps/autodesk-2026-03-03-form-10-k-fy2026.txt) drops the Total Subscriptions definition; no Autodesk statement on the change was found (checked 2026-10-14). Autodesk has never given subscriptions or users by product family: its only AutoCAD-specific figure is revenue (25% of fiscal 2026 revenue from AutoCAD and AutoCAD LT).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2026-results-2026-02-26-no-subscription-count-published", "citation_text": "Autodesk published no subscription count for fiscal 2026: its results of 26 February 2026 still name subscriptions as a key metric but give no number, so the last count remains 7.8 million paid subscriptions at January 2025 (Autodesk, 2026). Source: Autodesk, \"Autodesk, Inc. Announces Fiscal 2026 Fourth Quarter and Full-Year Results (press release, Form 8-K exhibit 99.1, 26 February 2026)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939726000010/q426pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2026-results-2026-02-26-no-subscription-count-published." }, { "id": "spotify-f1-2018-02-28-monthly-active-users-2015-q4-91-million", "family": "creative-engineering-media-apps", "statement": "91 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2015, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 91000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "91 million", "display_label": "", "display_hook": null, "row_label": "Q4 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "The table below sets forth our MAUs as of December 31, 2015, 2016, and 2017. As of December 31, Change 2015 2016 2017 2015 to 2016 2016 to 2017 (in millions, except percentages) MAUs 91 123 159", "locator": "Management's Discussion and Analysis, Key Performance Indicators, MAUs table (as of December 31, 2015)", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat). Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2015-q4-91-million", "citation_text": "91 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2015, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2015-q4-91-million." }, { "id": "spotify-f1-2018-02-28-monthly-active-users-2016-q4-123-million", "family": "creative-engineering-media-apps", "statement": "123 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2016, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 123000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "123 million", "display_label": "", "display_hook": null, "row_label": "Q4 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "MAUs were 159 million as of December 31, 2017 and 123 million as of December 31, 2016.", "locator": "Management's Discussion and Analysis, Key Performance Indicators, MAUs table, text under the table", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat). Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2016-q4-123-million", "citation_text": "123 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2016, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2016-q4-123-million." }, { "id": "spotify-f1-2018-02-28-monthly-active-users-2017-q4-159-million", "family": "creative-engineering-media-apps", "statement": "159 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2017, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 159000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "159 million", "display_label": "", "display_hook": null, "row_label": "Q4 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "our platform includes 159 million MAUs and 71 million Premium Subscribers as of December 31, 2017, which we believe is nearly double the scale of our closest competitor, Apple Music.", "locator": "Prospectus Summary, Overview (first paragraph)", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat). Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017. The same sentence calls Spotify nearly double the scale of its closest competitor, Apple Music.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2017-q4-159-million", "citation_text": "159 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2017, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-monthly-active-users-2017-q4-159-million." }, { "id": "spotify-q4-2018-shareholder-letter-2019-02-06-monthly-active-users-207-million", "family": "creative-engineering-media-apps", "statement": "207 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2018, Spotify said in its fourth-quarter 2018 shareholder letter (Spotify, 2019).", "short_statement": null, "short_refs": null, "value": 207000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "207 million", "display_label": "", "display_hook": null, "row_label": "Q4 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2018 shareholder letter (February 6, 2019)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2018/q4/Shareholder-Letter-Q4-2018.pdf", "source_type": "primary", "source_access": "open", "published_at": "2019-02-06", "accessed_at": "2026-10-14", "quote": "MAUs grew 29% Y/Y to 207 million, outperforming the high end of our 199 -206 million MAU guidance range.", "locator": "Page 2, Monthly Active Users", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2018-shareholder-letter-2019-02-06-monthly-active-users-207-million", "citation_text": "207 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2018, Spotify said in its fourth-quarter 2018 shareholder letter (Spotify, 2019). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2018 shareholder letter (February 6, 2019)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2018/q4/Shareholder-Letter-Q4-2018.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2018-shareholder-letter-2019-02-06-monthly-active-users-207-million." }, { "id": "spotify-q4-2019-shareholder-letter-2020-02-05-monthly-active-users-271-million", "family": "creative-engineering-media-apps", "statement": "271 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2019, Spotify said in its fourth-quarter 2019 shareholder letter (Spotify, 2020).", "short_statement": null, "short_refs": null, "value": 271000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "271 million", "display_label": "", "display_hook": null, "row_label": "Q4 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2019 shareholder letter (February 5, 2020)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2019/q4/Shareholder-Letter-Q4-2019.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-02-05", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 31% Y/Y to 271 million, outperforming the high end of our guidance.", "locator": "Page 2, Monthly Active Users (“MAUs”)", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2019-shareholder-letter-2020-02-05-monthly-active-users-271-million", "citation_text": "271 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2019, Spotify said in its fourth-quarter 2019 shareholder letter (Spotify, 2020). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2019 shareholder letter (February 5, 2020)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2019/q4/Shareholder-Letter-Q4-2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2019-shareholder-letter-2020-02-05-monthly-active-users-271-million." }, { "id": "spotify-q4-2020-shareholder-letter-2021-02-03-monthly-active-users-345-million", "family": "creative-engineering-media-apps", "statement": "345 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2020, Spotify said in its fourth-quarter 2020 shareholder letter (Spotify, 2021).", "short_statement": null, "short_refs": null, "value": 345000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "345 million", "display_label": "", "display_hook": null, "row_label": "Q4 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2020 shareholder letter (February 3, 2021)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2020/q4/Shareholder-Letter-Q4-2020_FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-02-03", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 27% Y/Y to 345 million in the quarter, reaching the top end of our guidance range.", "locator": "Page 2, Monthly Active Users (“MAUs”)", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2020-shareholder-letter-2021-02-03-monthly-active-users-345-million", "citation_text": "345 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2020, Spotify said in its fourth-quarter 2020 shareholder letter (Spotify, 2021). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2020 shareholder letter (February 3, 2021)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2020/q4/Shareholder-Letter-Q4-2020_FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2020-shareholder-letter-2021-02-03-monthly-active-users-345-million." }, { "id": "spotify-q4-2021-shareholder-letter-2022-02-02-monthly-active-users-406-million", "family": "creative-engineering-media-apps", "statement": "406 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2021, Spotify said in its fourth-quarter 2021 shareholder letter (Spotify, 2022).", "short_statement": null, "short_refs": null, "value": 406000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "406 million", "display_label": "", "display_hook": null, "row_label": "Q4 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2021 shareholder letter (February 2, 2022)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2021/q4/Shareholder-Letter-Q4-2021_FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2022-02-02", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 18% Y/Y to 406 million in the quarter, up from 381 million last quarter and near the top end of our guidance range.", "locator": "Page 2, Monthly Active Users (“MAUs”)", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2021-shareholder-letter-2022-02-02-monthly-active-users-406-million", "citation_text": "406 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2021, Spotify said in its fourth-quarter 2021 shareholder letter (Spotify, 2022). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2021 shareholder letter (February 2, 2022)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2021/q4/Shareholder-Letter-Q4-2021_FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2021-shareholder-letter-2022-02-02-monthly-active-users-406-million." }, { "id": "spotify-q4-2022-results-2023-01-31-monthly-active-users-489-million", "family": "creative-engineering-media-apps", "statement": "489 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2022, Spotify said in its fourth-quarter 2022 results (Spotify, 2023).", "short_statement": null, "short_refs": null, "value": 489000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "489 million", "display_label": "", "display_hook": null, "row_label": "Q4 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2022 Update (shareholder deck, January 31, 2023)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2022/q4/Shareholder-Deck-Q4-2022-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2023-01-31", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 20% Y/Y to 489 million, up from 456 million last quarter and above our guidance by 10 million.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2022-results-2023-01-31-monthly-active-users-489-million", "citation_text": "489 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2022, Spotify said in its fourth-quarter 2022 results (Spotify, 2023). Source: Spotify Technology S.A., \"Spotify Q4 2022 Update (shareholder deck, January 31, 2023)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2022/q4/Shareholder-Deck-Q4-2022-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2022-results-2023-01-31-monthly-active-users-489-million." }, { "id": "spotify-q4-2023-results-2024-02-06-monthly-active-users-602-million", "family": "creative-engineering-media-apps", "statement": "602 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2023, Spotify said in its fourth-quarter 2023 results (Spotify, 2024).", "short_statement": null, "short_refs": null, "value": 602000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "602 million", "display_label": "", "display_hook": null, "row_label": "Q4 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2023 Update (shareholder deck, February 6, 2024)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2023/q4/Shareholder-Deck-Q4-2023-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2024-02-06", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 23% Y/Y to 602 million, up from 574 million last quarter and above our guidance by 1 million.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2023-results-2024-02-06-monthly-active-users-602-million", "citation_text": "602 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2023, Spotify said in its fourth-quarter 2023 results (Spotify, 2024). Source: Spotify Technology S.A., \"Spotify Q4 2023 Update (shareholder deck, February 6, 2024)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2023/q4/Shareholder-Deck-Q4-2023-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2023-results-2024-02-06-monthly-active-users-602-million." }, { "id": "spotify-q4-2024-results-2025-02-04-monthly-active-users-675-million", "family": "creative-engineering-media-apps", "statement": "675 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2024, Spotify said in its fourth-quarter 2024 results (Spotify, 2025).", "short_statement": null, "short_refs": null, "value": 675000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "675 million", "display_label": "", "display_hook": null, "row_label": "Q4 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2024 Update (shareholder deck, February 4, 2025)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2024/q4/Q4-2024-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-02-04", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 12% Y/Y to 675 million, up from 640 million last quarter and 10 million above our guidance.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2024-results-2025-02-04-monthly-active-users-675-million", "citation_text": "675 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2024, Spotify said in its fourth-quarter 2024 results (Spotify, 2025). Source: Spotify Technology S.A., \"Spotify Q4 2024 Update (shareholder deck, February 4, 2025)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2024/q4/Q4-2024-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2024-results-2025-02-04-monthly-active-users-675-million." }, { "id": "spotify-q4-2025-results-2026-02-10-monthly-active-users-751-million", "family": "creative-engineering-media-apps", "statement": "751 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2025, Spotify said in its fourth-quarter 2025 results (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": 751000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "751 million", "display_label": "", "display_hook": null, "row_label": "Q4 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2025 Update (shareholder deck, February 10, 2026)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2025/q4/Q4-2025-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-02-10", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 11% Y/Y to 751 million, up from 713 million last quarter and 6M above our guidance.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat). Quarterly values in 2025: 678 million (Q1), 696 million (Q2), 713 million (Q3), 751 million (Q4), per the deck's five-quarter table.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2025-results-2026-02-10-monthly-active-users-751-million", "citation_text": "751 million monthly active users used Spotify across all its apps and devices worldwide at the end of December 2025, Spotify said in its fourth-quarter 2025 results (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Q4 2025 Update (shareholder deck, February 10, 2026)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2025/q4/Q4-2025-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2025-results-2026-02-10-monthly-active-users-751-million." }, { "id": "spotify-q1-2026-results-2026-04-28-monthly-active-users-761-million", "family": "creative-engineering-media-apps", "statement": "761 million monthly active users used Spotify across all its apps and devices worldwide at the end of March 2026, Spotify said in its first-quarter 2026 results (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": 761000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "761 million", "display_label": "", "display_hook": null, "row_label": "Q1 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q1 2026 Update (shareholder deck, April 28, 2026)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2026/q1/Q1-2026-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-04-28", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 12% Y/Y to 761 million, up from 751 million last quarter and 2 million above our guidance.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q1-2026-results-2026-04-28-monthly-active-users-761-million", "citation_text": "761 million monthly active users used Spotify across all its apps and devices worldwide at the end of March 2026, Spotify said in its first-quarter 2026 results (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Q1 2026 Update (shareholder deck, April 28, 2026)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2026/q1/Q1-2026-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q1-2026-results-2026-04-28-monthly-active-users-761-million." }, { "id": "spotify-q2-2026-results-2026-08-04-monthly-active-users-777-million", "family": "creative-engineering-media-apps", "statement": "777 million monthly active users used Spotify across all its apps and devices worldwide at the end of June 2026, Spotify said in its second-quarter 2026 results (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": 777000000, "unit": "monthly active users (Spotify's count, all apps and devices)", "display_value": "777 million", "display_label": "Spotify Q2 2026 results, August 2026", "display_hook": null, "row_label": "Q2 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Spotify accounts, free (ad-supported) and Premium, that played content in the 30 days before the period end, on any device (phones, tablets, desktop app, web player, TVs, cars, speakers, consoles); desktop is not reported separately", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q2 2026 Update (shareholder deck, August 4, 2026)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2026/q2/Q2-2026-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-04", "accessed_at": "2026-10-14", "quote": "Total MAUs grew 12% Y/Y to 777 million, up from 761 million last quarter and 1 million below our guidance.", "locator": "Slide 14, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-monthly-active-users", "history": [], "notes": "Spotify counts MAUs across all its apps and devices (phones, desktop, web, TVs, cars, speakers) and does not split desktop out; one person can hold several accounts, so MAUs can overstate unique people (Spotify's own caveat). Latest reported quarter as of 2026-10-14: Spotify will post its Q3 2026 results on 22 October 2026 (investor notice of 24 September 2026, saved as raw/creative-engineering-media-apps/spotify-2026-09-24-q3-2026-results-date-notice.txt). The Q2 deck's outlook for Q3 2026 was 788 million MAUs and 305 million subscribers (guidance, not a result).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q2-2026-results-2026-08-04-monthly-active-users-777-million", "citation_text": "777 million monthly active users used Spotify across all its apps and devices worldwide at the end of June 2026, Spotify said in its second-quarter 2026 results (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Q2 2026 Update (shareholder deck, August 4, 2026)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2026/q2/Q2-2026-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q2-2026-results-2026-08-04-monthly-active-users-777-million." }, { "id": "spotify-f1-2018-02-28-premium-subscribers-2015-q4-28-million", "family": "creative-engineering-media-apps", "statement": "28 million Premium subscribers were signed up to Spotify worldwide at the end of December 2015, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 28000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "28 million", "display_label": "", "display_hook": null, "row_label": "Q4 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "As of December 31, 2015, 2016 and 2017, we had approximately 28 million, 48 million, and 71 million Premium Subscribers, respectively.", "locator": "Management's Discussion and Analysis, factors affecting performance, Premium Subscribers paragraph", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method. Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017. The F-1 says approximately 28 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2015-q4-28-million", "citation_text": "28 million Premium subscribers were signed up to Spotify worldwide at the end of December 2015, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2015-q4-28-million." }, { "id": "spotify-f1-2018-02-28-premium-subscribers-2016-q4-48-million", "family": "creative-engineering-media-apps", "statement": "48 million Premium subscribers were signed up to Spotify worldwide at the end of December 2016, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 48000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "48 million", "display_label": "", "display_hook": null, "row_label": "Q4 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "As of December 31, 2015, 2016 and 2017, we had approximately 28 million, 48 million, and 71 million Premium Subscribers, respectively.", "locator": "Management's Discussion and Analysis, factors affecting performance, Premium Subscribers paragraph", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method. Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017. The F-1 says approximately 48 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2016-q4-48-million", "citation_text": "48 million Premium subscribers were signed up to Spotify worldwide at the end of December 2016, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2016-q4-48-million." }, { "id": "spotify-f1-2018-02-28-premium-subscribers-2017-q4-71-million", "family": "creative-engineering-media-apps", "statement": "71 million Premium subscribers were signed up to Spotify worldwide at the end of December 2017, Spotify said in its F-1 registration statement (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": 71000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "71 million", "display_label": "", "display_hook": null, "row_label": "Q4 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "our platform includes 159 million MAUs and 71 million Premium Subscribers as of December 31, 2017, which we believe is nearly double the scale of our closest competitor, Apple Music.", "locator": "Prospectus Summary, Overview (first paragraph)", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method. Spotify was private until its April 2018 direct listing; the F-1 gives the year-end values for 2015 to 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2017-q4-71-million", "citation_text": "71 million Premium subscribers were signed up to Spotify worldwide at the end of December 2017, Spotify said in its F-1 registration statement (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-premium-subscribers-2017-q4-71-million." }, { "id": "spotify-q4-2018-shareholder-letter-2019-02-06-premium-subscribers-96-million", "family": "creative-engineering-media-apps", "statement": "96 million Premium subscribers were signed up to Spotify worldwide at the end of December 2018, Spotify said in its fourth-quarter 2018 shareholder letter (Spotify, 2019).", "short_statement": null, "short_refs": null, "value": 96000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "96 million", "display_label": "", "display_hook": null, "row_label": "Q4 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2018 shareholder letter (February 6, 2019)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2018/q4/Shareholder-Letter-Q4-2018.pdf", "source_type": "primary", "source_access": "open", "published_at": "2019-02-06", "accessed_at": "2026-10-14", "quote": "Premium Subscribers reached 96 million, up 36% Y/Y, hitting the high end of our guidance range of 93-96 million.", "locator": "Page 2, Premium Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2018-shareholder-letter-2019-02-06-premium-subscribers-96-million", "citation_text": "96 million Premium subscribers were signed up to Spotify worldwide at the end of December 2018, Spotify said in its fourth-quarter 2018 shareholder letter (Spotify, 2019). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2018 shareholder letter (February 6, 2019)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2018/q4/Shareholder-Letter-Q4-2018.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2018-shareholder-letter-2019-02-06-premium-subscribers-96-million." }, { "id": "spotify-q4-2019-shareholder-letter-2020-02-05-premium-subscribers-124-million", "family": "creative-engineering-media-apps", "statement": "124 million Premium subscribers were signed up to Spotify worldwide at the end of December 2019, Spotify said in its fourth-quarter 2019 shareholder letter (Spotify, 2020).", "short_statement": null, "short_refs": null, "value": 124000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "124 million", "display_label": "", "display_hook": null, "row_label": "Q4 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2019 shareholder letter (February 5, 2020)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2019/q4/Shareholder-Letter-Q4-2019.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-02-05", "accessed_at": "2026-10-14", "quote": "We ended the year with 124 million Premium Subscribers globally, up 29% Y/Y and ahead of forecast.", "locator": "Page 3, Premium Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2019-shareholder-letter-2020-02-05-premium-subscribers-124-million", "citation_text": "124 million Premium subscribers were signed up to Spotify worldwide at the end of December 2019, Spotify said in its fourth-quarter 2019 shareholder letter (Spotify, 2020). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2019 shareholder letter (February 5, 2020)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2019/q4/Shareholder-Letter-Q4-2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2019-shareholder-letter-2020-02-05-premium-subscribers-124-million." }, { "id": "spotify-q4-2020-shareholder-letter-2021-02-03-premium-subscribers-155-million", "family": "creative-engineering-media-apps", "statement": "155 million Premium subscribers were signed up to Spotify worldwide at the end of December 2020, Spotify said in its fourth-quarter 2020 shareholder letter (Spotify, 2021).", "short_statement": null, "short_refs": null, "value": 155000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "155 million", "display_label": "", "display_hook": null, "row_label": "Q4 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2020 shareholder letter (February 3, 2021)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2020/q4/Shareholder-Letter-Q4-2020_FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-02-03", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 24% Y/Y to 155 million in the quarter, exceeding the top end of our guidance range.", "locator": "Page 3, Premium Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2020-shareholder-letter-2021-02-03-premium-subscribers-155-million", "citation_text": "155 million Premium subscribers were signed up to Spotify worldwide at the end of December 2020, Spotify said in its fourth-quarter 2020 shareholder letter (Spotify, 2021). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2020 shareholder letter (February 3, 2021)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2020/q4/Shareholder-Letter-Q4-2020_FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2020-shareholder-letter-2021-02-03-premium-subscribers-155-million." }, { "id": "spotify-q4-2021-shareholder-letter-2022-02-02-premium-subscribers-180-million", "family": "creative-engineering-media-apps", "statement": "180 million Premium subscribers were signed up to Spotify worldwide at the end of December 2021, Spotify said in its fourth-quarter 2021 shareholder letter (Spotify, 2022).", "short_statement": null, "short_refs": null, "value": 180000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "180 million", "display_label": "", "display_hook": null, "row_label": "Q4 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A. Q4 2021 shareholder letter (February 2, 2022)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2021/q4/Shareholder-Letter-Q4-2021_FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2022-02-02", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 16% Y/Y to 180 million in the quarter, up from 172 million last quarter and near the top end of the guidance range.", "locator": "Page 2, Premium Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2021-shareholder-letter-2022-02-02-premium-subscribers-180-million", "citation_text": "180 million Premium subscribers were signed up to Spotify worldwide at the end of December 2021, Spotify said in its fourth-quarter 2021 shareholder letter (Spotify, 2022). Source: Spotify Technology S.A., \"Spotify Technology S.A. Q4 2021 shareholder letter (February 2, 2022)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2021/q4/Shareholder-Letter-Q4-2021_FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2021-shareholder-letter-2022-02-02-premium-subscribers-180-million." }, { "id": "spotify-q4-2022-results-2023-01-31-premium-subscribers-205-million", "family": "creative-engineering-media-apps", "statement": "205 million Premium subscribers were signed up to Spotify worldwide at the end of December 2022, Spotify said in its fourth-quarter 2022 results (Spotify, 2023).", "short_statement": null, "short_refs": null, "value": 205000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "205 million", "display_label": "", "display_hook": null, "row_label": "Q4 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2022 Update (shareholder deck, January 31, 2023)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2022/q4/Shareholder-Deck-Q4-2022-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2023-01-31", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 14% Y/Y to 205 million, up from 195 million last quarter.", "locator": "Slide 15, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2022-results-2023-01-31-premium-subscribers-205-million", "citation_text": "205 million Premium subscribers were signed up to Spotify worldwide at the end of December 2022, Spotify said in its fourth-quarter 2022 results (Spotify, 2023). Source: Spotify Technology S.A., \"Spotify Q4 2022 Update (shareholder deck, January 31, 2023)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2022/q4/Shareholder-Deck-Q4-2022-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2022-results-2023-01-31-premium-subscribers-205-million." }, { "id": "spotify-q4-2023-results-2024-02-06-premium-subscribers-236-million", "family": "creative-engineering-media-apps", "statement": "236 million Premium subscribers were signed up to Spotify worldwide at the end of December 2023, Spotify said in its fourth-quarter 2023 results (Spotify, 2024).", "short_statement": null, "short_refs": null, "value": 236000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "236 million", "display_label": "", "display_hook": null, "row_label": "Q4 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2023 Update (shareholder deck, February 6, 2024)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2023/q4/Shareholder-Deck-Q4-2023-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2024-02-06", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 15% Y/Y to 236 million, up from 226 million last quarter and above our guidance by 1 million.", "locator": "Slide 15, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2023-results-2024-02-06-premium-subscribers-236-million", "citation_text": "236 million Premium subscribers were signed up to Spotify worldwide at the end of December 2023, Spotify said in its fourth-quarter 2023 results (Spotify, 2024). Source: Spotify Technology S.A., \"Spotify Q4 2023 Update (shareholder deck, February 6, 2024)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2023/q4/Shareholder-Deck-Q4-2023-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2023-results-2024-02-06-premium-subscribers-236-million." }, { "id": "spotify-q4-2024-results-2025-02-04-premium-subscribers-263-million", "family": "creative-engineering-media-apps", "statement": "263 million Premium subscribers were signed up to Spotify worldwide at the end of December 2024, Spotify said in its fourth-quarter 2024 results (Spotify, 2025).", "short_statement": null, "short_refs": null, "value": 263000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "263 million", "display_label": "", "display_hook": null, "row_label": "Q4 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2024 Update (shareholder deck, February 4, 2025)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2024/q4/Q4-2024-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-02-04", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 11% Y/Y to 263 million, up from 252 million last quarter and 3 million above guidance.", "locator": "Slide 15, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2024-results-2025-02-04-premium-subscribers-263-million", "citation_text": "263 million Premium subscribers were signed up to Spotify worldwide at the end of December 2024, Spotify said in its fourth-quarter 2024 results (Spotify, 2025). Source: Spotify Technology S.A., \"Spotify Q4 2024 Update (shareholder deck, February 4, 2025)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2024/q4/Q4-2024-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2024-results-2025-02-04-premium-subscribers-263-million." }, { "id": "spotify-q4-2025-results-2026-02-10-premium-subscribers-290-million", "family": "creative-engineering-media-apps", "statement": "290 million Premium subscribers were signed up to Spotify worldwide at the end of December 2025, Spotify said in its fourth-quarter 2025 results (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": 290000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "290 million", "display_label": "", "display_hook": null, "row_label": "Q4 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q4 2025 Update (shareholder deck, February 10, 2026)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2025/q4/Q4-2025-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-02-10", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 10% Y/Y to 290 million, up from 281 million last quarter and 1M above our guidance.", "locator": "Slide 15, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2025-results-2026-02-10-premium-subscribers-290-million", "citation_text": "290 million Premium subscribers were signed up to Spotify worldwide at the end of December 2025, Spotify said in its fourth-quarter 2025 results (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Q4 2025 Update (shareholder deck, February 10, 2026)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2025/q4/Q4-2025-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q4-2025-results-2026-02-10-premium-subscribers-290-million." }, { "id": "spotify-q2-2026-results-2026-08-04-premium-subscribers-300-million", "family": "creative-engineering-media-apps", "statement": "300 million Premium subscribers were signed up to Spotify worldwide at the end of June 2026, Spotify said in its second-quarter 2026 results (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "Premium Subscribers (Spotify's count: accounts with an activated Premium payment method, Family and Duo sub-accounts included)", "display_value": "300 million", "display_label": "Spotify Q2 2026 results, August 2026", "display_hook": null, "row_label": "Q2 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Spotify Premium accounts with an activated payment method, including every Family and Duo plan sub-account and accounts in a grace period of up to 30 days", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Q2 2026 Update (shareholder deck, August 4, 2026)", "source_url": "https://s29.q4cdn.com/175625835/files/doc_financials/2026/q2/Q2-2026-Shareholder-Deck-FINAL.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-04", "accessed_at": "2026-10-14", "quote": "Our Premium Subscribers grew 9% Y/Y to 300 million, up from 293 million last quarter and 1 million above our guidance.", "locator": "Slide 15, MAUs & Subscribers", "derived": false, "formula": null, "headline": false, "series": "spotify-premium-subscribers", "history": [], "notes": "Premium Subscribers are accounts, not households: each Family plan can hold up to six and each Duo plan two; Spotify counts every account with an activated payment method. Latest reported quarter as of 2026-10-14 (Q3 2026 results due 22 October 2026). Q1 2026 was 293 million (Q1 2026 deck, slide 14). The deck says subscribers reached 300 million during the quarter.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-q2-2026-results-2026-08-04-premium-subscribers-300-million", "citation_text": "300 million Premium subscribers were signed up to Spotify worldwide at the end of June 2026, Spotify said in its second-quarter 2026 results (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Q2 2026 Update (shareholder deck, August 4, 2026)\" (https://s29.q4cdn.com/175625835/files/doc_financials/2026/q2/Q2-2026-Shareholder-Deck-FINAL.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-q2-2026-results-2026-08-04-premium-subscribers-300-million." }, { "id": "spotify-20-f-2025-2026-02-10-monthly-active-user-definition", "family": "creative-engineering-media-apps", "statement": "Spotify counts as a monthly active user any free or Premium account that played content for more than zero milliseconds in the 30 days before the period end, on any of its apps and devices, desktops included, by the definition in its 2025 annual report (Spotify, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "definition of monthly active users (no figure)", "display_value": "more than zero milliseconds in the last 30 days", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Spotify ad-supported users and Premium Subscribers", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Annual Report on Form 20-F for the fiscal year ended December 31, 2025 (filed 10 February 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000162828026006874/ck0001639920-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-10", "accessed_at": "2026-10-14", "quote": "built to work across multiple devices, including smartphones, desktops, cars, game consoles, and in-home devices ... We define MAUs as the total count of Ad-Supported Users and Premium Subscribers that have consumed content for greater than zero milliseconds", "locator": "Item 4.B Business Overview (multiple devices) and Item 5 Operating Results, Key Performance Indicators, MAUs", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same MAU definition word for word as the F-1 of 28 February 2018 (Key Performance Indicators), so the series is consistent from 2015. The 20-F adds that reported MAUs may overstate unique individuals because one person can use multiple accounts, that non-bona fide accounts may inflate them, and that MAUs include ad-supported users who avoid ads. No Spotify filing splits MAUs or listening by device.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-20-f-2025-2026-02-10-monthly-active-user-definition", "citation_text": "Spotify counts as a monthly active user any free or Premium account that played content for more than zero milliseconds in the 30 days before the period end, on any of its apps and devices, desktops included, by the definition in its 2025 annual report (Spotify, 2026). Source: Spotify Technology S.A., \"Spotify Technology S.A., Annual Report on Form 20-F for the fiscal year ended December 31, 2025 (filed 10 February 2026)\" (https://www.sec.gov/Archives/edgar/data/1639920/000162828026006874/ck0001639920-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-20-f-2025-2026-02-10-monthly-active-user-definition." }, { "id": "spotify-f1-2018-02-28-majority-of-ad-supported-hours-on-mobile", "family": "creative-engineering-media-apps", "statement": "Most of Spotify's ad-supported listening hours were on mobile devices by 2017, Spotify said in its F-1 registration statement, the only device split it gave in a filing (Spotify, 2018).", "short_statement": null, "short_refs": null, "value": null, "unit": "share of ad-supported user hours on mobile (qualitative: the majority)", "display_value": "the majority on mobile", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017", "population": "Spotify ad-supported users' listening hours", "sample_n": null, "publisher": "Spotify Technology S.A.", "source_title": "Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-02-28", "accessed_at": "2026-10-14", "quote": "may not integrate with our desktop software version of the Ad-Supported Service. Because the majority of our Ad-Supported User hours occur on mobile devices", "locator": "Risk Factors, advertising risk paragraph (data-driven advertising and automated buying)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Qualitative only: no percentage. The 2025 20-F and the shareholder decks give no device split of MAUs or listening; the last numeric split found is the January 2015 one (desktop 45% of listening) reported by TechCrunch (record techcrunch-2015-01-10-spotify-listening-desktop-45-percent).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-majority-of-ad-supported-hours-on-mobile", "citation_text": "Most of Spotify's ad-supported listening hours were on mobile devices by 2017, Spotify said in its F-1 registration statement, the only device split it gave in a filing (Spotify, 2018). Source: Spotify Technology S.A., \"Spotify Technology S.A., Form F-1 Registration Statement (filed 28 February 2018)\" (https://www.sec.gov/Archives/edgar/data/1639920/000119312518063434/d494294df1.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spotify-f1-2018-02-28-majority-of-ad-supported-hours-on-mobile." }, { "id": "techcrunch-2015-01-10-spotify-listening-desktop-45-percent", "family": "creative-engineering-media-apps", "statement": "45% of Spotify listening ran on its desktop app in early 2015, against 42% on phones, 10% on tablets and 3% in the web player, by figures Spotify showed advertisers at CES, TechCrunch reported (TechCrunch, 2015).", "short_statement": null, "short_refs": null, "value": 45, "unit": "% of Spotify listening on the desktop app", "display_value": "45%", "display_label": "TechCrunch, January 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-01", "population": "Spotify listening (all users), as shown to brands and advertisers at CES 2015", "sample_n": null, "publisher": "TechCrunch", "source_title": "Spotify Makes The Shift To Mobile With 52% Of Listening Now On Phones And Tablets", "source_url": "https://techcrunch.com/2015/01/10/music-is-a-mobile-linchpin/", "source_type": "secondary", "source_access": "open", "published_at": "2015-01-10", "accessed_at": "2026-10-14", "quote": "mobile now accounts for the majority of listening, with 42% on phones and 10% on tablets, while its desktop software handles 45% and its web player runs 3%.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Figures shown on screens at a Spotify party for brands at CES 2015; TechCrunch says Spotify declined to comment but did not dispute them. A share of listening, not of users, from when Spotify reported about 60 million monthly users. The last device split of Spotify listening found; Spotify has published none since (its F-1 only says the majority of ad-supported hours are on mobile).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2015-01-10-spotify-listening-desktop-45-percent", "citation_text": "45% of Spotify listening ran on its desktop app in early 2015, against 42% on phones, 10% on tablets and 3% in the web player, by figures Spotify showed advertisers at CES, TechCrunch reported (TechCrunch, 2015). Source: TechCrunch, \"Spotify Makes The Shift To Mobile With 52% Of Listening Now On Phones And Tablets\" (https://techcrunch.com/2015/01/10/music-is-a-mobile-linchpin/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2015-01-10-spotify-listening-desktop-45-percent." }, { "id": "apple-q1-fy2016-earnings-call-2016-01-26-apple-music-paying-subscribers-10-million", "family": "creative-engineering-media-apps", "statement": "Over 10 million paying subscribers had signed up to Apple Music by January 2016, less than four months after it began charging, Tim Cook said on Apple's earnings call (Apple, 2016).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "paying subscribers to Apple Music (Apple's count)", "display_value": "over 10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-01", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Apple Inc. (earnings call; transcript hosted by roic.ai)", "source_title": "Apple Inc. (AAPL) Q1 FY2016 Earnings Call Transcript - January 26, 2016", "source_url": "https://www.roic.ai/quote/AAPL/transcripts/2016-year/1-quarter", "source_type": "primary", "source_access": "open", "published_at": "2016-01-26", "accessed_at": "2026-10-14", "quote": "with over 10 million paying subscribers less than four months since customers began paying for the service.", "locator": "Tim Cook, CEO, prepared remarks", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Apple posts only the audio webcast of its earnings calls; the quote is from the transcript copy hosted by roic.ai (saved in raw). Apple's first subscriber figure for Apple Music. Three months later (26 April 2016 call) Cook said over 13 million.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-q1-fy2016-earnings-call-2016-01-26-apple-music-paying-subscribers-10-million", "citation_text": "Over 10 million paying subscribers had signed up to Apple Music by January 2016, less than four months after it began charging, Tim Cook said on Apple's earnings call (Apple, 2016). Source: Apple Inc. (earnings call; transcript hosted by roic.ai), \"Apple Inc. (AAPL) Q1 FY2016 Earnings Call Transcript - January 26, 2016\" (https://www.roic.ai/quote/AAPL/transcripts/2016-year/1-quarter). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-q1-fy2016-earnings-call-2016-01-26-apple-music-paying-subscribers-10-million." }, { "id": "billboard-2016-12-07-apple-music-paid-subscribers-20-million", "family": "creative-engineering-media-apps", "statement": "20 million paying subscribers had signed up to Apple Music by December 2016, 18 months after launch, Apple told Billboard (Billboard, 2016).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "paying subscribers to Apple Music (Apple's count)", "display_value": "20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Billboard", "source_title": "Apple Music Hits 20 Million Subscribers; Execs Want 'More, Faster' (Billboard)", "source_url": "https://www.billboard.com/pro/apple-music-20-million-subscribers-eddy-cue-zane-lowe-interview/", "source_type": "secondary", "source_access": "open", "published_at": "2016-12-07", "accessed_at": "2026-10-14", "quote": "In the 18 months since the service was launched, the tech giant reveals that it has just crossed the 20 million paid subscribers mark.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Apple gave the figure to Billboard (Eddy Cue interviewed); Billboard says Apple last reported 17 million in September 2016 and that over 50 percent of subscribers lived outside the U.S. Published online the evening of 6 December 2016 US time.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#billboard-2016-12-07-apple-music-paid-subscribers-20-million", "citation_text": "20 million paying subscribers had signed up to Apple Music by December 2016, 18 months after launch, Apple told Billboard (Billboard, 2016). Source: Billboard, \"Apple Music Hits 20 Million Subscribers; Execs Want 'More, Faster' (Billboard)\" (https://www.billboard.com/pro/apple-music-20-million-subscribers-eddy-cue-zane-lowe-interview/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#billboard-2016-12-07-apple-music-paid-subscribers-20-million." }, { "id": "billboard-2017-06-05-apple-music-subscribers-27-million", "family": "creative-engineering-media-apps", "statement": "27 million subscribers were using Apple Music in June 2017, Apple said at its WWDC keynote, as reported by Billboard (Billboard, 2017).", "short_statement": null, "short_refs": null, "value": 27000000, "unit": "subscribers to Apple Music (Apple's count; called customers on stage)", "display_value": "27 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-06", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Billboard", "source_title": "Apple Music Hits 27 Million Subscribers (Billboard)", "source_url": "https://www.billboard.com/pro/apple-music-27-million-subscribers/", "source_type": "secondary", "source_access": "open", "published_at": "2017-06-05", "accessed_at": "2026-10-14", "quote": "the company revealed that Apple Music now has 27 million subscribers, up from the 20 million figure Apple executives revealed in December", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Said in passing by Craig Federighi in the WWDC 2017 keynote: \"We now have 27 million customers who really enjoy the curation as well as the personalization of Apple Music\" (quoted in the same article). Apple did not say on stage whether trials were included; Billboard reported it as subscribers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#billboard-2017-06-05-apple-music-subscribers-27-million", "citation_text": "27 million subscribers were using Apple Music in June 2017, Apple said at its WWDC keynote, as reported by Billboard (Billboard, 2017). Source: Billboard, \"Apple Music Hits 27 Million Subscribers (Billboard)\" (https://www.billboard.com/pro/apple-music-27-million-subscribers/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#billboard-2017-06-05-apple-music-subscribers-27-million." }, { "id": "billboard-2017-09-28-apple-music-paying-subscribers-30-million", "family": "creative-engineering-media-apps", "statement": "Well over 30 million paying subscribers had signed up to Apple Music by September 2017, Apple told Billboard (Billboard, 2017).", "short_statement": null, "short_refs": null, "value": 30000000, "unit": "paying subscribers to Apple Music (Apple's count)", "display_value": "well over 30 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Billboard", "source_title": "Jimmy Iovine: Apple Music 'Not Even Close' to Success (Billboard cover story)", "source_url": "https://www.billboard.com/music/features/jimmy-iovine-zane-lowe-larry-jackson-interview-billboard-cover-story-2017-7980919/", "source_type": "secondary", "source_access": "open", "published_at": "2017-09-28", "accessed_at": "2026-10-14", "quote": "Apple Music tells Billboard that it now counts well over 30 million paying subscribers", "locator": "Cover story, paragraph after the opening Iovine quotes", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Billboard cover story with Jimmy Iovine, Zane Lowe and Larry Jackson. The saved text drops the page's invisible soft hyphens (the HTML has them inside 'paying subscribers').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#billboard-2017-09-28-apple-music-paying-subscribers-30-million", "citation_text": "Well over 30 million paying subscribers had signed up to Apple Music by September 2017, Apple told Billboard (Billboard, 2017). Source: Billboard, \"Jimmy Iovine: Apple Music 'Not Even Close' to Success (Billboard cover story)\" (https://www.billboard.com/music/features/jimmy-iovine-zane-lowe-larry-jackson-interview-billboard-cover-story-2017-7980919/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#billboard-2017-09-28-apple-music-paying-subscribers-30-million." }, { "id": "apple-q2-fy2018-earnings-call-2018-05-01-apple-music-paid-subscribers-40-million", "family": "creative-engineering-media-apps", "statement": "Over 40 million paid subscribers had signed up to Apple Music by May 2018, Apple CFO Luca Maestri said on its earnings call (Apple, 2018).", "short_statement": null, "short_refs": null, "value": 40000000, "unit": "paying subscribers to Apple Music (Apple's count)", "display_value": "over 40 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-05", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Apple Inc. (earnings call; transcript hosted by roic.ai)", "source_title": "Apple Inc. (AAPL) Q2 FY2018 Earnings Call Transcript - May 1, 2018", "source_url": "https://www.roic.ai/quote/AAPL/transcripts/2018-year/2-quarter", "source_type": "primary", "source_access": "open", "published_at": "2018-05-01", "accessed_at": "2026-10-14", "quote": "Apple Music reached a new record for both revenue and paid subscribers, which have now passed 40 million.", "locator": "Luca Maestri, CFO, prepared remarks", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Apple posts only the audio webcast of its earnings calls; the quote is from the transcript copy hosted by roic.ai (saved in raw). Eddy Cue had given 36 million (February 2018) and 38 million (March 2018) in interviews.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-q2-fy2018-earnings-call-2018-05-01-apple-music-paid-subscribers-40-million", "citation_text": "Over 40 million paid subscribers had signed up to Apple Music by May 2018, Apple CFO Luca Maestri said on its earnings call (Apple, 2018). Source: Apple Inc. (earnings call; transcript hosted by roic.ai), \"Apple Inc. (AAPL) Q2 FY2018 Earnings Call Transcript - May 1, 2018\" (https://www.roic.ai/quote/AAPL/transcripts/2018-year/2-quarter). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-q2-fy2018-earnings-call-2018-05-01-apple-music-paid-subscribers-40-million." }, { "id": "apple-q1-fy2019-earnings-call-2019-01-29-apple-music-paid-subscribers-50-million", "family": "creative-engineering-media-apps", "statement": "Over 50 million paid subscribers had signed up to Apple Music by January 2019, Tim Cook said on Apple's earnings call, the last count of paying subscribers Apple has given (Apple, 2019).", "short_statement": null, "short_refs": null, "value": 50000000, "unit": "paying subscribers to Apple Music (Apple's count)", "display_value": "over 50 million", "display_label": "Apple earnings call, January 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-01", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Apple Inc. (earnings call; transcript hosted by roic.ai)", "source_title": "Apple Inc. (AAPL) Q1 FY2019 Earnings Call Transcript - January 29, 2019", "source_url": "https://www.roic.ai/quote/AAPL/transcripts/2019-year/1-quarter", "source_type": "primary", "source_access": "open", "published_at": "2019-01-29", "accessed_at": "2026-10-14", "quote": "we generated our highest quarterly music revenue ever thanks to the great popularity of Apple Music now with over 50 million paid subscribers.", "locator": "Tim Cook, CEO, prepared remarks", "derived": false, "formula": null, "headline": false, "series": "apple-music-paid-subscribers", "history": [], "notes": "Apple Music launched on 30 June 2015 with a three-month free trial. Apple has given no Apple Music subscriber count since June 2019 (record numerama-2019-06-27-apple-music-subscribers-60-million). Apple posts only the audio webcast of its earnings calls; the quote is from the transcript copy hosted by roic.ai (saved in raw). Not May 2019 as some roundups date it. Earlier, on the 31 July 2018 call, Cook said Apple Music had \"well over 50 million listeners now when you add our paid subscribers and the folks in the trial\" (raw roic-2018-07-31-apple-q3-fy2018-earnings-call-transcript.txt): the same number with a wider measure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-q1-fy2019-earnings-call-2019-01-29-apple-music-paid-subscribers-50-million", "citation_text": "Over 50 million paid subscribers had signed up to Apple Music by January 2019, Tim Cook said on Apple's earnings call, the last count of paying subscribers Apple has given (Apple, 2019). Source: Apple Inc. (earnings call; transcript hosted by roic.ai), \"Apple Inc. (AAPL) Q1 FY2019 Earnings Call Transcript - January 29, 2019\" (https://www.roic.ai/quote/AAPL/transcripts/2019-year/1-quarter). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-q1-fy2019-earnings-call-2019-01-29-apple-music-paid-subscribers-50-million." }, { "id": "numerama-2019-06-27-apple-music-subscribers-60-million", "family": "creative-engineering-media-apps", "statement": "More than 60 million subscribers, free-trial users included, had signed up to Apple Music by June 2019, Apple's Eddy Cue told Numerama: the last Apple Music count Apple has given (Numerama, 2019).", "short_statement": null, "short_refs": null, "value": 60000000, "unit": "subscribers to Apple Music including free-trial accounts (Apple's count)", "display_value": "more than 60 million", "display_label": "Eddy Cue to Numerama, June 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-06", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted); includes people on free trials", "sample_n": null, "publisher": "Numerama", "source_title": "60 millions d'abonnés, deal avec PNL, fin d'iTunes : rencontre avec Eddy Cue, boss d'Apple Music", "source_url": "https://www.numerama.com/tech/529295-60-millions-dabonnes-deal-avec-pnl-fin-ditunes-rencontre-avec-eddy-cue-boss-dapple-music.html", "source_type": "secondary", "source_access": "open", "published_at": "2019-06-27", "accessed_at": "2026-10-14", "quote": "en seulement 4 ans, le service de streaming musical d’Apple a séduit plus de 60 millions d’abonnés.", "locator": "Second paragraph (interview with Eddy Cue at the Apple Store Champs-Elysees, Paris)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "French; in English: in just four years Apple's music streaming service has won more than 60 million subscribers. First outlet (Numerama exclusive). The same day an Apple representative told Variety the 60 million includes free-trial accounts (record variety-2019-06-27-apple-music-60-million-includes-free-trials), so it is not a paying count. As of 2026-10-14 Apple has given no Apple Music subscriber count since; its January 2026 review of 2025 cites record new subscribers with no number (record apple-2026-01-12-apple-music-2025-record-year-no-subscriber-count). Cue also said Apple Music is the number one streaming service in the Apple ecosystem and declined to give the non-Apple-device figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#numerama-2019-06-27-apple-music-subscribers-60-million", "citation_text": "More than 60 million subscribers, free-trial users included, had signed up to Apple Music by June 2019, Apple's Eddy Cue told Numerama: the last Apple Music count Apple has given (Numerama, 2019). Source: Numerama, \"60 millions d'abonnés, deal avec PNL, fin d'iTunes : rencontre avec Eddy Cue, boss d'Apple Music\" (https://www.numerama.com/tech/529295-60-millions-dabonnes-deal-avec-pnl-fin-ditunes-rencontre-avec-eddy-cue-boss-dapple-music.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#numerama-2019-06-27-apple-music-subscribers-60-million." }, { "id": "variety-2019-06-27-apple-music-60-million-includes-free-trials", "family": "creative-engineering-media-apps", "statement": "Apple's June 2019 figure of 60 million Apple Music subscribers included people on free trials, an Apple representative told Variety, so it is not a count of paying subscribers (Variety, 2019).", "short_statement": null, "short_refs": null, "value": null, "unit": "definition of the 60 million figure (paying plus free-trial accounts)", "display_value": "includes free trials", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-06", "population": "Apple Music subscribers worldwide (individual, family and student plans; Apple never said how family members are counted)", "sample_n": null, "publisher": "Variety", "source_title": "Apple Music Tops 60 Million Subscribers, Including Users on Free Trials", "source_url": "https://variety.com/2019/digital/news/apple-music-60-million-subscribers-1203255044/", "source_type": "secondary", "source_access": "open", "published_at": "2019-06-27", "accessed_at": "2026-10-14", "quote": "Contacted by Variety , an Apple representative clarified that the 60 million figure includes both paying customers and those on free trial accounts.", "locator": "Third paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Variety adds that Apple cited 50 million total users (paid plus free) in May 2018 and that Tim Cook gave 50 million paid subscribers on the January 2019 earnings call. Roundups that say Apple Music has 60 million paying subscribers drop this caveat.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#variety-2019-06-27-apple-music-60-million-includes-free-trials", "citation_text": "Apple's June 2019 figure of 60 million Apple Music subscribers included people on free trials, an Apple representative told Variety, so it is not a count of paying subscribers (Variety, 2019). Source: Variety, \"Apple Music Tops 60 Million Subscribers, Including Users on Free Trials\" (https://variety.com/2019/digital/news/apple-music-60-million-subscribers-1203255044/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#variety-2019-06-27-apple-music-60-million-includes-free-trials." }, { "id": "apple-2026-01-12-apple-music-2025-record-year-no-subscriber-count", "family": "creative-engineering-media-apps", "statement": "Apple Music had its best year in 2025, with records in listening and new subscribers, Apple said in January 2026 without giving a subscriber count; the last count it gave was in June 2019 (Apple, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "no figure (qualitative claim: record listenership and new subscribers)", "display_value": "no subscriber count since June 2019", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Apple Music subscribers and listeners worldwide", "sample_n": null, "publisher": "Apple Inc.", "source_title": "2025 marked a record-breaking year for Apple services (Apple Newsroom update, January 12, 2026)", "source_url": "https://www.apple.com/newsroom/2026/01/2025-marked-a-record-breaking-year-for-apple-services/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-12", "accessed_at": "2026-10-14", "quote": "Apple Music had its best year ever in 2025, breaking records across both listenership and new subscribers.", "locator": "Apple Music section", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Apple's latest statement on Apple Music users found (as of 2026-10-14): no number. Apple's June 2025 tenth-anniversary release gives the catalog (over 100 million songs, available in over 167 countries and regions, including on Windows devices), not users (raw apple-2025-06-30-apple-music-celebrates-10-years.txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2026-01-12-apple-music-2025-record-year-no-subscriber-count", "citation_text": "Apple Music had its best year in 2025, with records in listening and new subscribers, Apple said in January 2026 without giving a subscriber count; the last count it gave was in June 2019 (Apple, 2026). Source: Apple Inc., \"2025 marked a record-breaking year for Apple services (Apple Newsroom update, January 12, 2026)\" (https://www.apple.com/newsroom/2026/01/2025-marked-a-record-breaking-year-for-apple-services/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2026-01-12-apple-music-2025-record-year-no-subscriber-count." }, { "id": "apple-q3-fy2011-earnings-call-2011-07-19-itunes-accounts-225-million", "family": "creative-engineering-media-apps", "statement": "More than 225 million iTunes accounts existed in July 2011, Apple CFO Peter Oppenheimer said on its earnings call (Apple, 2011).", "short_statement": null, "short_refs": null, "value": 225000000, "unit": "iTunes Store accounts (Apple's count)", "display_value": "more than 225 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2011-07", "population": "Apple iTunes Store / App Store accounts (Apple IDs used to buy from Apple's stores), worldwide", "sample_n": null, "publisher": "Apple Inc. (earnings call; transcript hosted by roic.ai)", "source_title": "Apple Inc. (AAPL) Q3 FY2011 Earnings Call Transcript - July 19, 2011", "source_url": "https://www.roic.ai/quote/AAPL/transcripts/2011-year/3-quarter", "source_type": "primary", "source_access": "open", "published_at": "2011-07-19", "accessed_at": "2026-10-14", "quote": "With more than 225 million accounts, iTunes is the #1 music retailer in the world and customers have downloaded more than 15 billion songs today.", "locator": "Peter Oppenheimer, CFO, prepared remarks", "derived": false, "formula": null, "headline": false, "series": "apple-itunes-store-accounts", "history": [], "notes": "Apple posts only the audio webcast of its earnings calls; the quote is from the transcript copy hosted by roic.ai (saved in raw). Accounts, not people or active users; the same accounts buy from the iTunes Store and the App Store.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-q3-fy2011-earnings-call-2011-07-19-itunes-accounts-225-million", "citation_text": "More than 225 million iTunes accounts existed in July 2011, Apple CFO Peter Oppenheimer said on its earnings call (Apple, 2011). Source: Apple Inc. (earnings call; transcript hosted by roic.ai), \"Apple Inc. (AAPL) Q3 FY2011 Earnings Call Transcript - July 19, 2011\" (https://www.roic.ai/quote/AAPL/transcripts/2011-year/3-quarter). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-q3-fy2011-earnings-call-2011-07-19-itunes-accounts-225-million." }, { "id": "apple-2013-01-07-app-store-active-accounts-500-million", "family": "creative-engineering-media-apps", "statement": "Over 500 million active App Store accounts, the same Apple IDs used for the iTunes Store, existed in January 2013, Apple said in a press release (Apple, 2013).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "active App Store (iTunes Store) accounts (Apple's count)", "display_value": "over 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-01", "population": "Apple iTunes Store / App Store accounts (Apple IDs used to buy from Apple's stores), worldwide", "sample_n": null, "publisher": "Apple Inc.", "source_title": "App Store Tops 40 Billion Downloads with Almost Half in 2012 (Apple press release, January 7, 2013)", "source_url": "https://www.apple.com/newsroom/2013/01/07App-Store-Tops-40-Billion-Downloads-with-Almost-Half-in-2012/", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-01-07", "accessed_at": "2026-10-14", "quote": "has over 500 million active accounts and had a record-breaking December with over two billion downloads during the month.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "apple-itunes-store-accounts", "history": [], "notes": "Apple's wording is 'The App Store has over 500 million active accounts'; App Store purchases used the same iTunes Store accounts (Apple IDs), which Tim Cook called iTunes accounts on later calls. The figure is as of the end of 2012. Accounts, not people; 'active accounts' is a narrower wording than the plain 'accounts' of the 2011 and 2014 calls.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2013-01-07-app-store-active-accounts-500-million", "citation_text": "Over 500 million active App Store accounts, the same Apple IDs used for the iTunes Store, existed in January 2013, Apple said in a press release (Apple, 2013). Source: Apple Inc., \"App Store Tops 40 Billion Downloads with Almost Half in 2012 (Apple press release, January 7, 2013)\" (https://www.apple.com/newsroom/2013/01/07App-Store-Tops-40-Billion-Downloads-with-Almost-Half-in-2012/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2013-01-07-app-store-active-accounts-500-million." }, { "id": "apple-q2-fy2014-earnings-call-2014-04-23-itunes-accounts-almost-800-million", "family": "creative-engineering-media-apps", "statement": "Almost 800 million iTunes accounts existed in April 2014, most with credit cards attached, Tim Cook said on Apple's earnings call, the last iTunes account count found (Apple, 2014).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "iTunes Store accounts (Apple's count)", "display_value": "almost 800 million", "display_label": "Apple earnings call, April 2014", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014-04", "population": "Apple iTunes Store / App Store accounts (Apple IDs used to buy from Apple's stores), worldwide", "sample_n": null, "publisher": "Apple Inc. (earnings call; transcript hosted by roic.ai)", "source_title": "Apple Inc. (AAPL) Q2 FY2014 Earnings Call Transcript - April 23, 2014", "source_url": "https://www.roic.ai/quote/AAPL/transcripts/2014-year/2-quarter", "source_type": "primary", "source_access": "open", "published_at": "2014-04-23", "accessed_at": "2026-10-14", "quote": "We now have an almost 800 million iTunes accounts, most of these with credit cards.", "locator": "Tim Cook, CEO, prepared remarks", "derived": false, "formula": null, "headline": false, "series": "apple-itunes-store-accounts", "history": [], "notes": "Apple posts only the audio webcast of its earnings calls; the quote is from the transcript copy hosted by roic.ai (saved in raw). Accounts, not people or active users of the iTunes app. Cook called it 'a staggering number'. Later Apple metrics (App Store weekly visitors, paid subscriptions across all services, the active device base) are not iTunes counts; Apple has never published a count of people using the iTunes desktop app on Mac or Windows.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-q2-fy2014-earnings-call-2014-04-23-itunes-accounts-almost-800-million", "citation_text": "Almost 800 million iTunes accounts existed in April 2014, most with credit cards attached, Tim Cook said on Apple's earnings call, the last iTunes account count found (Apple, 2014). Source: Apple Inc. (earnings call; transcript hosted by roic.ai), \"Apple Inc. (AAPL) Q2 FY2014 Earnings Call Transcript - April 23, 2014\" (https://www.roic.ai/quote/AAPL/transcripts/2014-year/2-quarter). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-q2-fy2014-earnings-call-2014-04-23-itunes-accounts-almost-800-million." }, { "id": "bloomberg-2026-01-30-itunes-users-not-apple-music-subscribers-over-80-percent", "family": "creative-engineering-media-apps", "statement": "Over 80% of iTunes users were not Apple Music subscribers in early 2026, Bloomberg reported; Apple gives no count of iTunes users (Bloomberg, 2026).", "short_statement": null, "short_refs": null, "value": 80, "unit": "% of iTunes users (iTunes Store buyers) not subscribed to Apple Music", "display_value": "over 80%", "display_label": "Bloomberg, January 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "iTunes Store users (people who buy songs and albums), any device", "sample_n": null, "publisher": "Bloomberg", "source_title": "Why Record Labels Still Care About iTunes (Bloomberg Soundbite newsletter, Ashley Carman, January 30, 2026; Wayback capture of 20 February 2026)", "source_url": "https://web.archive.org/web/20260220194442/https://www.bloomberg.com/news/newsletters/2026-01-30/why-record-labels-still-care-about-itunes", "source_type": "secondary", "source_access": "open", "published_at": "2026-01-30", "accessed_at": "2026-10-14", "quote": "Over 80% of iTunes users are not subscribed to Apple Music, representing an untapped market", "locator": "Summary bullets under the headline (body paywalled)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A share, not a count; 'iTunes users' here means iTunes Store buyers, not users of the iTunes desktop app. Origin of the stat is unclear: 9to5Mac's quote of the newsletter body ties it to Apple's iTunes team talking to labels (raw 9to5mac-2026-02-02-itunes-more-popular-than-you-think.txt), while AppleInsider, as republished by MacMagazine, credits Luminate data (raw macmagazine-2026-01-30-80-percent-itunes-store-users-not-apple-music.txt). Bloomberg's second bullet credits Apple: half of current iTunes customers began buying songs in the past 10 years. Bloomberg marks the newsletter 'Corrected February 2, 2026' without saying what changed.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bloomberg-2026-01-30-itunes-users-not-apple-music-subscribers-over-80-percent", "citation_text": "Over 80% of iTunes users were not Apple Music subscribers in early 2026, Bloomberg reported; Apple gives no count of iTunes users (Bloomberg, 2026). Source: Bloomberg, \"Why Record Labels Still Care About iTunes (Bloomberg Soundbite newsletter, Ashley Carman, January 30, 2026; Wayback capture of 20 February 2026)\" (https://web.archive.org/web/20260220194442/https://www.bloomberg.com/news/newsletters/2026-01-30/why-record-labels-still-care-about-itunes). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bloomberg-2026-01-30-itunes-users-not-apple-music-subscribers-over-80-percent." }, { "id": "apple-2019-06-03-macos-catalina-to-replace-itunes-announced", "family": "creative-engineering-media-apps", "statement": "Apple announced on 3 June 2019 that macOS Catalina would replace iTunes on the Mac with three apps: Apple Music, Apple Podcasts and Apple TV (Apple, 2019).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (announcement)", "display_value": "3 June 2019", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-06-03", "population": "iTunes on the Mac", "sample_n": null, "publisher": "Apple Inc.", "source_title": "Apple previews macOS Catalina (Apple Newsroom, June 3, 2019)", "source_url": "https://www.apple.com/newsroom/2019/06/apple-previews-macos-catalina/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-06-03", "accessed_at": "2026-10-14", "quote": "macOS Catalina replaces iTunes with three all-new apps that greatly simplify and improve the way Mac users discover and enjoy their favorite music, TV shows, movies and podcasts.", "locator": "Section 'Apple Music, Apple Podcasts and Apple TV Apps'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Announced at WWDC 2019. Device syncing moved to the Finder; the iTunes Store stayed reachable inside the Music app.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2019-06-03-macos-catalina-to-replace-itunes-announced", "citation_text": "Apple announced on 3 June 2019 that macOS Catalina would replace iTunes on the Mac with three apps: Apple Music, Apple Podcasts and Apple TV (Apple, 2019). Source: Apple Inc., \"Apple previews macOS Catalina (Apple Newsroom, June 3, 2019)\" (https://www.apple.com/newsroom/2019/06/apple-previews-macos-catalina/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2019-06-03-macos-catalina-to-replace-itunes-announced." }, { "id": "apple-2019-10-07-macos-catalina-released-itunes-replaced-on-mac", "family": "creative-engineering-media-apps", "statement": "iTunes was replaced on the Mac by the Apple Music, Apple Podcasts and Apple TV apps when macOS Catalina was released on 7 October 2019 (Apple, 2019).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (release)", "display_value": "7 October 2019", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-10-07", "population": "iTunes on the Mac", "sample_n": null, "publisher": "Apple Inc.", "source_title": "macOS Catalina is available today (Apple Newsroom, October 7, 2019)", "source_url": "https://www.apple.com/newsroom/2019/10/macos-catalina-is-available-today/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-10-07", "accessed_at": "2026-10-14", "quote": "is now available as a free software update ... replace iTunes and make it easy and fun to discover and enjoy music, TV shows, movies and podcasts on Mac.", "locator": "First paragraph; section 'New Entertainment Apps: Apple Music, Apple Podcasts and Apple TV'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Macs that stay on macOS Mojave (10.14) or earlier keep iTunes; Catalina and every later macOS have no iTunes app.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2019-10-07-macos-catalina-released-itunes-replaced-on-mac", "citation_text": "iTunes was replaced on the Mac by the Apple Music, Apple Podcasts and Apple TV apps when macOS Catalina was released on 7 October 2019 (Apple, 2019). Source: Apple Inc., \"macOS Catalina is available today (Apple Newsroom, October 7, 2019)\" (https://www.apple.com/newsroom/2019/10/macos-catalina-is-available-today/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2019-10-07-macos-catalina-released-itunes-replaced-on-mac." }, { "id": "apple-2024-02-07-itunes-for-windows-replaced-by-apple-music-tv-devices-apps", "family": "creative-engineering-media-apps", "statement": "Apple replaced iTunes for Windows with the Apple Music, Apple TV and Apple Devices apps for Windows 10 and later on 7 February 2024, leaving iTunes for podcasts and audiobooks (Apple, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (release of the replacement apps)", "display_value": "7 February 2024", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-02-07", "population": "iTunes for Windows users on Windows 10 and later", "sample_n": null, "publisher": "Apple Inc.", "source_title": "Download iTunes for Windows - Apple Support (HT210384, Published Date: February 07, 2024; Wayback capture of 8 February 2024)", "source_url": "https://web.archive.org/web/20240208032406/https://support.apple.com/en-us/HT210384", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-02-07", "accessed_at": "2026-10-14", "quote": "In Windows 10 and later, you can access your music, video content, and Apple devices in their own dedicated apps ... you can use iTunes to access only your podcasts and audiobooks.", "locator": "Wayback snapshot 20240208032406 of support.apple.com/en-us/HT210384: intro and 'Important things to know'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Apple had offered previews of the Apple Music and Apple TV apps for Windows 11 since January 2023; the support article dated 7 February 2024 made the three apps the replacement for iTunes on Windows 10 and later (AppleInsider reported the rollout the same day, raw appleinsider-2024-02-07-itunes-days-are-numbered-on-windows-10.txt). PCs that cannot run the apps can keep using iTunes for Windows. The article now lives at support.apple.com/118290.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2024-02-07-itunes-for-windows-replaced-by-apple-music-tv-devices-apps", "citation_text": "Apple replaced iTunes for Windows with the Apple Music, Apple TV and Apple Devices apps for Windows 10 and later on 7 February 2024, leaving iTunes for podcasts and audiobooks (Apple, 2024). Source: Apple Inc., \"Download iTunes for Windows - Apple Support (HT210384, Published Date: February 07, 2024; Wayback capture of 8 February 2024)\" (https://web.archive.org/web/20240208032406/https://support.apple.com/en-us/HT210384). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2024-02-07-itunes-for-windows-replaced-by-apple-music-tv-devices-apps." }, { "id": "apple-2026-08-03-itunes-for-windows-still-offered-for-podcasts-and-audiobooks", "family": "creative-engineering-media-apps", "statement": "iTunes for Windows was still offered in the Microsoft Store in August 2026 for podcasts and audiobooks, with the Apple Music, Apple TV and Apple Devices apps for everything else, Apple's support page says (Apple, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "status (still downloadable)", "display_value": "still offered (podcasts and audiobooks)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08-03", "population": "iTunes for Windows", "sample_n": null, "publisher": "Apple Inc.", "source_title": "Download Apple Music, Apple TV, Apple Devices, and iTunes for Windows - Apple Support (Published Date: August 03, 2026)", "source_url": "https://support.apple.com/en-us/118290", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-08-03", "accessed_at": "2026-10-14", "quote": "On your Windows PC, you manage your podcasts and audiobooks in iTunes. Download iTunes for Windows from the Microsoft Store.", "locator": "Section 'Manage podcasts and audiobooks for Windows'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Fetched 2026-10-14. The page sends people to Microsoft for help downloading or managing iTunes for Windows (wording already present in February 2024). Apple publishes no count of iTunes for Windows or Mac users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2026-08-03-itunes-for-windows-still-offered-for-podcasts-and-audiobooks", "citation_text": "iTunes for Windows was still offered in the Microsoft Store in August 2026 for podcasts and audiobooks, with the Apple Music, Apple TV and Apple Devices apps for everything else, Apple's support page says (Apple, 2026). Source: Apple Inc., \"Download Apple Music, Apple TV, Apple Devices, and iTunes for Windows - Apple Support (Published Date: August 03, 2026)\" (https://support.apple.com/en-us/118290). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2026-08-03-itunes-for-windows-still-offered-for-podcasts-and-audiobooks." }, { "id": "google-2016-02-12-picasa-retirement-announced", "family": "creative-engineering-media-apps", "statement": "Google announced on 12 February 2016 that it would retire Picasa to focus on Google Photos (Google, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (retirement announcement)", "display_value": "12 February 2016", "display_label": "Google Photos blog, February 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-02-12", "population": "Picasa desktop application and Picasa Web Albums", "sample_n": null, "publisher": "Google", "source_title": "Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)", "source_url": "https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-02-12", "accessed_at": "2026-10-14", "quote": "we’ve decided to retire Picasa over the coming months in order to focus entirely on a single photo service in Google Photos.", "locator": "Opening paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Google never published a count of Picasa users (record google-2008-10-29-picasa-millions-of-fans-no-user-count); the last audience figure found is comScore's 39.9 million worldwide visitors in February 2009. Posted by Anil Sabharwal, Head of Google Photos, on the Picasa Blog (googlephotos.blogspot.com).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2016-02-12-picasa-retirement-announced", "citation_text": "Google announced on 12 February 2016 that it would retire Picasa to focus on Google Photos (Google, 2016). Source: Google, \"Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)\" (https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2016-02-12-picasa-retirement-announced." }, { "id": "google-2016-03-15-picasa-desktop-support-ended", "family": "creative-engineering-media-apps", "statement": "Google stopped supporting the Picasa desktop application on 15 March 2016; copies already installed kept working but got no further updates (Google, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (end of support)", "display_value": "15 March 2016", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03-15", "population": "Picasa desktop application (Windows and Mac)", "sample_n": null, "publisher": "Google", "source_title": "Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)", "source_url": "https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-02-12", "accessed_at": "2026-10-14", "quote": "As of March 15, 2016, we will no longer be supporting the Picasa desktop application.", "locator": "Section 'Desktop application'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same paragraph says installed copies 'will continue to work as it does today, but we will not be developing it further, and there will be no future updates'. Google pointed users to the Google Photos desktop uploader. Google never published a count of Picasa users (record google-2008-10-29-picasa-millions-of-fans-no-user-count); the last audience figure found is comScore's 39.9 million worldwide visitors in February 2009.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2016-03-15-picasa-desktop-support-ended", "citation_text": "Google stopped supporting the Picasa desktop application on 15 March 2016; copies already installed kept working but got no further updates (Google, 2016). Source: Google, \"Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)\" (https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2016-03-15-picasa-desktop-support-ended." }, { "id": "google-2016-05-01-picasa-web-albums-retirement-began", "family": "creative-engineering-media-apps", "statement": "Google began retiring Picasa Web Albums on 1 May 2016, moving albums to Google Photos and to a view-only album archive (Google, 2016).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (start of web service retirement)", "display_value": "1 May 2016", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-05-01", "population": "Picasa Web Albums (online service)", "sample_n": null, "publisher": "Google", "source_title": "Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)", "source_url": "https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-02-12", "accessed_at": "2026-10-14", "quote": "if you have a Picasa Web Album you can keep using it as normal. We’ll start rolling out these changes on May 1, 2016.", "locator": "Section 'Picasa Web Albums'; 'Update Aug. 2' note at the top of the post", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The post's later note reads 'Update Aug. 2: The album archive page for Picasa Web Albums is now live' (the note gives no year): albums could be viewed, downloaded or deleted there but no longer created or edited.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2016-05-01-picasa-web-albums-retirement-began", "citation_text": "Google began retiring Picasa Web Albums on 1 May 2016, moving albums to Google Photos and to a view-only album archive (Google, 2016). Source: Google, \"Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016)\" (https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2016-05-01-picasa-web-albums-retirement-began." }, { "id": "google-2018-03-26-picasa-desktop-stopped-working-online", "family": "creative-engineering-media-apps", "statement": "The Picasa desktop application stopped working online on 26 March 2018 (no uploads, downloads or online albums), Google said in an update to its retirement post (Google, 2018).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (online functions switched off)", "display_value": "26 March 2018", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-03-26", "population": "Picasa desktop application", "sample_n": null, "publisher": "Google", "source_title": "Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016), update of March 26, 2018", "source_url": "https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-03-26", "accessed_at": "2026-10-14", "quote": "Update March 26, 2018: The Picasa Desktop application will no longer work online, which means that you will not be able to upload or download photos and videos", "locator": "Update note at the top of the post", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "published_at is the date of the update note; the post itself is dated 12 February 2016. Offline use of installed copies was not cut off.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2018-03-26-picasa-desktop-stopped-working-online", "citation_text": "The Picasa desktop application stopped working online on 26 March 2018 (no uploads, downloads or online albums), Google said in an update to its retirement post (Google, 2018). Source: Google, \"Moving on from Picasa (Picasa Blog / Google Photos, Anil Sabharwal, Head of Google Photos, February 12, 2016), update of March 26, 2018\" (https://googlephotos.blogspot.com/2016/02/moving-on-from-picasa.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2018-03-26-picasa-desktop-stopped-working-online." }, { "id": "google-2008-10-29-picasa-millions-of-fans-no-user-count", "family": "creative-engineering-media-apps", "statement": "Google never published a count of Picasa users: its own posts spoke only of millions, such as the millions of Picasa fans who tested the Picasa 3 beta in 2008 (Google, 2008).", "short_statement": null, "short_refs": null, "value": null, "unit": "no figure (Google said only 'millions')", "display_value": "no user count published", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2008-10", "population": "Picasa desktop application users", "sample_n": null, "publisher": "Google", "source_title": "Picasa 3 -- fresh out of beta! (Picasa Blog, October 29, 2008)", "source_url": "https://googlephotos.blogspot.com/2008/10/picasa-3-fresh-out-of-beta.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2008-10-29", "accessed_at": "2026-10-14", "quote": "we certainly owe a hat tip to the millions of Picasa fans who downloaded and helped test our public beta.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Searched all 106 posts of the Picasa Blog feed (googlephotos.blogspot.com) and the 75 Google Official Blog posts that mention Picasa (Blogger feeds, fetched 2026-10-14): no user or download count, only 'millions' (also 'used by millions of Mac folks every day', Picasa for Mac, January 2009). TechCrunch wrote in April 2009 that Google 'won’t get any more specific than \"billions\" of photos'. No figure was given at the 2016 retirement either.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-2008-10-29-picasa-millions-of-fans-no-user-count", "citation_text": "Google never published a count of Picasa users: its own posts spoke only of millions, such as the millions of Picasa fans who tested the Picasa 3 beta in 2008 (Google, 2008). Source: Google, \"Picasa 3 -- fresh out of beta! (Picasa Blog, October 29, 2008)\" (https://googlephotos.blogspot.com/2008/10/picasa-3-fresh-out-of-beta.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-2008-10-29-picasa-millions-of-fans-no-user-count." }, { "id": "techcrunch-2009-04-07-comscore-picasa-worldwide-visitors-39-9-million", "family": "creative-engineering-media-apps", "statement": "39.9 million people worldwide visited Picasa online in February 2009, by comScore's count reported by TechCrunch, the last Picasa audience figure found (TechCrunch, 2009).", "short_statement": null, "short_refs": null, "value": 39900000, "unit": "monthly unique visitors worldwide (comScore, Picasa web properties)", "display_value": "39.9 million", "display_label": "comScore via TechCrunch, April 2009", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2009-02", "population": "Worldwide internet users measured by comScore who visited Picasa (Picasa Web Albums) in the month", "sample_n": null, "publisher": "TechCrunch", "source_title": "Who Has The Most Photos Of Them All? Hint: It Is Not Facebook (TechCrunch, April 7, 2009)", "source_url": "https://techcrunch.com/2009/04/07/who-has-the-most-photos-of-them-all-hint-it-is-not-facebook/", "source_type": "secondary", "source_access": "open", "published_at": "2009-04-07", "accessed_at": "2026-10-14", "quote": "If you look at comScore numbers, ... with 161 million unique visitors worldwide in February. ... Photobucket is at 58.6 million uniques, Picasa is at 39.9 million", "locator": "Paragraph after the photo-count table", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Web visitors to Picasa's online albums, not users of the Picasa desktop program, and a third-party panel estimate, not a Google figure. Earlier, TechCrunch reported comScore's 48 million worldwide visitors for July 2008 (raw techcrunch-2008-09-05-picasa-comscore-48-million-visitors.txt), so the series dipped. Google itself never gave a user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2009-04-07-comscore-picasa-worldwide-visitors-39-9-million", "citation_text": "39.9 million people worldwide visited Picasa online in February 2009, by comScore's count reported by TechCrunch, the last Picasa audience figure found (TechCrunch, 2009). Source: TechCrunch, \"Who Has The Most Photos Of Them All? Hint: It Is Not Facebook (TechCrunch, April 7, 2009)\" (https://techcrunch.com/2009/04/07/who-has-the-most-photos-of-them-all-hint-it-is-not-facebook/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2009-04-07-comscore-picasa-worldwide-visitors-39-9-million." }, { "id": "sqmagazine-2026-08-04-restates-apple-music-60-million-paid-subscribers", "family": "creative-engineering-media-apps", "statement": "Over 60 million paid subscribers is Apple's last confirmed Apple Music count, SQ Magazine says, but Apple said that June 2019 figure included free trials; its last paid-only count was over 50 million in January 2019 (SQ Magazine, 2026).", "short_statement": null, "short_refs": null, "value": 60000000, "unit": "paid subscribers (as restated; Apple's measure included free-trial accounts)", "display_value": "60 million 'paid'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-06", "population": "Apple Music subscribers", "sample_n": null, "publisher": "SQ Magazine", "source_title": "Apple Music Subscriber Statistics 2026: Real User Insights (SQ Magazine)", "source_url": "https://sqmagazine.co.uk/apple-music-subscriber-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-08-04", "accessed_at": "2026-10-14", "quote": "Apple’s last confirmed figure was over 60 million paid subscribers in June 2019, after which the company stopped publishing regular subscriber updates.", "locator": "Section on how many people use Apple Music (also in the page summary)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Changed measure. The page cites 'coverage of Apple's disclosure'. Traced to Eddy Cue's interview with Numerama (27 June 2019, record numerama-2019-06-27-apple-music-subscribers-60-million); the same day an Apple representative told Variety the 60 million included free-trial accounts (record variety-2019-06-27-apple-music-60-million-includes-free-trials). Apple's last paid-only count was over 50 million (Tim Cook, 29 January 2019). The page labels its later figures as MIDiA estimates, which is correct.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sqmagazine-2026-08-04-restates-apple-music-60-million-paid-subscribers", "citation_text": "Over 60 million paid subscribers is Apple's last confirmed Apple Music count, SQ Magazine says, but Apple said that June 2019 figure included free trials; its last paid-only count was over 50 million in January 2019 (SQ Magazine, 2026). Source: SQ Magazine, \"Apple Music Subscriber Statistics 2026: Real User Insights (SQ Magazine)\" (https://sqmagazine.co.uk/apple-music-subscriber-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sqmagazine-2026-08-04-restates-apple-music-60-million-paid-subscribers." }, { "id": "demandsage-2025-12-31-restates-apple-music-94-million-subscribers", "family": "creative-engineering-media-apps", "statement": "Apple Music has over 94 million subscribers, demandsage says, citing Statista; Apple has published no subscriber count since June 2019, so the figure is a third-party estimate (demandsage, 2025).", "short_statement": null, "short_refs": null, "value": 94000000, "unit": "subscribers (third-party estimate restated as a count)", "display_value": "over 94 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Apple Music subscribers", "sample_n": null, "publisher": "DemandSage", "source_title": "Apple Music Users Statistics 2026 (Revenue & Market Share) (DemandSage)", "source_url": "https://www.demandsage.com/apple-music-statistics/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2025-12-31", "accessed_at": "2026-10-14", "quote": "Apple Music has over 94 million subscribers, which is up by 2 million from 2023.", "locator": "Section 'How Many People Use Apple Music?' and the yearly table (Source: Statista)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Untraceable to Apple; an estimate presented as a count. The page's table (Source: Statista) splices Apple's own milestones (20 million Dec 2016 to 60 million Jun 2019, of which 50 million May 2018 and 60 million Jun 2019 included free trials) with estimates: 68 million Dec 2019, 72 million 2020, 78 million 2021, 88 million 2022, 93 million 2023, 95 million Jun 2024; the text says 94 million. The same estimate series is on Business of Apps (Apple Music users 2015-2024, sources 'Music App Report, Company data'; text says 92 million in 2023; raw businessofapps-2026-09-10-apple-music-revenue-and-usage-statistics.txt). MIDiA Research's estimate (just over 98 million at end-2024) is quoted elsewhere. None is an Apple figure: do not publish as a count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-apple-music-94-million-subscribers", "citation_text": "Apple Music has over 94 million subscribers, demandsage says, citing Statista; Apple has published no subscriber count since June 2019, so the figure is a third-party estimate (demandsage, 2025). Source: DemandSage, \"Apple Music Users Statistics 2026 (Revenue & Market Share) (DemandSage)\" (https://www.demandsage.com/apple-music-statistics/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2025-12-31-restates-apple-music-94-million-subscribers." }, { "id": "hypebot-2014-04-24-restates-itunes-800-million-registered-users", "family": "creative-engineering-media-apps", "statement": "Apple has nearly 800 million registered iTunes users, each with a credit card, and is on track for 1 billion users, Hypebot wrote in 2014, turning Apple's count of accounts into users (Hypebot, 2014).", "short_statement": null, "short_refs": null, "value": 800000000, "unit": "registered users (as restated; Apple counted accounts)", "display_value": "nearly 800 million 'users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014-04", "population": "iTunes Store accounts", "sample_n": null, "publisher": "Hypebot", "source_title": "One New Stat From Apple Shows Why iTunes Is [Almost] Unbeatable (Hypebot, Bruce Houghton)", "source_url": "https://www.hypebot.com/one-new-stat-from-apple-shows-why-itunes-is-almost-unbeatable/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2014-04-24", "accessed_at": "2026-10-14", "quote": "Apple has nearly 800 million registered users. Impressively, users have grown 40% in just 10 months; and attached to every user is a credit card ... on track to hit 1 billion users next year.", "locator": "First and second paragraphs", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Changed measure and inflated. Apple's statement (Tim Cook, 23 April 2014 call, record apple-q2-fy2014-earnings-call-2014-04-23-itunes-accounts-almost-800-million): 'almost 800 million iTunes accounts, most of these with credit cards': accounts, not people, and most, not every. The 1 billion is a projection at about 710,000 accounts a day (also in TechCrunch's coverage); no Apple statement of 1 billion iTunes accounts or users was found, so later 'iTunes has 1 billion users' claims trace to this projection, not to Apple.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#hypebot-2014-04-24-restates-itunes-800-million-registered-users", "citation_text": "Apple has nearly 800 million registered iTunes users, each with a credit card, and is on track for 1 billion users, Hypebot wrote in 2014, turning Apple's count of accounts into users (Hypebot, 2014). Source: Hypebot, \"One New Stat From Apple Shows Why iTunes Is [Almost] Unbeatable (Hypebot, Bruce Houghton)\" (https://www.hypebot.com/one-new-stat-from-apple-shows-why-itunes-is-almost-unbeatable/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#hypebot-2014-04-24-restates-itunes-800-million-registered-users." }, { "id": "expertbeacon-2024-02-19-restates-picasa-web-albums-100-million-monthly-visitors", "family": "creative-engineering-media-apps", "statement": "Picasa Web Albums peaked at over 100 million monthly unique visitors in 2011 and the desktop app passed 18 million downloads by 2009, an ExpertBeacon article claims; neither citation could be traced (ExpertBeacon, 2024).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly unique visitors (claimed; untraceable)", "display_value": "over 100 million (untraceable)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2011", "population": "Picasa Web Albums visitors; Picasa desktop downloads", "sample_n": null, "publisher": "ExpertBeacon", "source_title": "The Rise and Fall of Google's Picasa: A Cautionary Tale (ExpertBeacon)", "source_url": "https://expertbeacon.com/the-rise-and-fall-of-googles-picasa-a-cautionary-tale/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2024-02-19", "accessed_at": "2026-10-14", "quote": "At its peak in 2011, Picasa Web Albums was seeing over 100 million monthly unique visitors[^5]. The desktop application, meanwhile, had been downloaded over 18 million times as of 2009[^6].", "locator": "Section on Picasa's features and reach; footnotes 5 and 6", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Untraceable. Footnote 5 cites a Google 'Picasa Web Albums Fact Sheet' at a Wayback URL the Wayback Machine has never archived (checked 2026-10-14: CDX empty, page returns 'has not archived that URL'). Footnote 6 cites an InformationWeek article of 2 June 2009 that now redirects to a category page and has no archived copy. The page's year-by-year table (9 million in 2006 to 117 million in 2011) gives no source. Google's own posts and press guides said only 'millions of users' (record google-2008-10-29-picasa-millions-of-fans-no-user-count); the last traceable audience figure is comScore's 39.9 million worldwide visitors in February 2009. Do not publish.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#expertbeacon-2024-02-19-restates-picasa-web-albums-100-million-monthly-visitors", "citation_text": "Picasa Web Albums peaked at over 100 million monthly unique visitors in 2011 and the desktop app passed 18 million downloads by 2009, an ExpertBeacon article claims; neither citation could be traced (ExpertBeacon, 2024). Source: ExpertBeacon, \"The Rise and Fall of Google's Picasa: A Cautionary Tale (ExpertBeacon)\" (https://expertbeacon.com/the-rise-and-fall-of-googles-picasa-a-cautionary-tale/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#expertbeacon-2024-02-19-restates-picasa-web-albums-100-million-monthly-visitors." }, { "id": "siliconrepublic-2015-01-12-restates-spotify-52-percent-of-users-on-mobile", "family": "creative-engineering-media-apps", "statement": "52% of Spotify users streamed on phones and tablets, Silicon Republic's 2015 headline said, but the figures Spotify showed advertisers were shares of streams, with 45% on the desktop app (Silicon Republic, 2015).", "short_statement": null, "short_refs": null, "value": 52, "unit": "% of Spotify users on mobile (as restated; the source measured shares of streams)", "display_value": "52% 'of users'", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-01", "population": "Spotify listening by device", "sample_n": null, "publisher": "Silicon Republic", "source_title": "Spotify says 52pc of users are streaming music via their phones and tablets (Silicon Republic)", "source_url": "https://www.siliconrepublic.com/play/2015/01/12/spotify-says-52pc-of-users-are-streaming-music-via-their-phones-and-tablets", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2015-01-12", "accessed_at": "2026-10-14", "quote": "Spotify says 52pc of users are streaming music via their phones and tablets ... Spotify’s desktop software, meanwhile, facilitates 45pc of streams", "locator": "Headline; third paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Changed measure. Traced to TechCrunch (10 January 2015, record techcrunch-2015-01-10-spotify-listening-desktop-45-percent): shares of listening shown to advertisers at CES, which Spotify did not dispute. Silicon Republic's own body text says streams; only the headline says users. No roundup gives a current number of Spotify desktop users, because Spotify publishes no device split.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#siliconrepublic-2015-01-12-restates-spotify-52-percent-of-users-on-mobile", "citation_text": "52% of Spotify users streamed on phones and tablets, Silicon Republic's 2015 headline said, but the figures Spotify showed advertisers were shares of streams, with 45% on the desktop app (Silicon Republic, 2015). Source: Silicon Republic, \"Spotify says 52pc of users are streaming music via their phones and tablets (Silicon Republic)\" (https://www.siliconrepublic.com/play/2015/01/12/spotify-says-52pc-of-users-are-streaming-music-via-their-phones-and-tablets). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#siliconrepublic-2015-01-12-restates-spotify-52-percent-of-users-on-mobile." }, { "id": "demandsage-2026-09-18-restates-spotify-777-million-monthly-active-users", "family": "creative-engineering-media-apps", "statement": "Spotify has 777 million monthly active users, demandsage says, matching Spotify's second-quarter 2026 figure; it gives no desktop split because Spotify publishes none (demandsage, 2026).", "short_statement": null, "short_refs": null, "value": 777000000, "unit": "monthly active users (as restated)", "display_value": "777 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Spotify users on all devices", "sample_n": null, "publisher": "DemandSage", "source_title": "Spotify User Statistics 2026 [By Country & Demographics] (DemandSage)", "source_url": "https://www.demandsage.com/spotify-stats/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-09-18", "accessed_at": "2026-10-14", "quote": "As of the Q2 2026 report, Spotify has 777 million monthly active users, a 12% YoY growth.", "locator": "Section on Spotify monthly active users", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Matches the vendor figure (record spotify-q2-2026-results-2026-08-04-monthly-active-users-777-million); the page's opening also calls them '777 million active users', dropping 'monthly'. Country splits on the page are its own estimates from web and app traffic, not Spotify figures. The most repeated Spotify number in roundups is this MAU total; no roundup gives a desktop user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-18-restates-spotify-777-million-monthly-active-users", "citation_text": "Spotify has 777 million monthly active users, demandsage says, matching Spotify's second-quarter 2026 figure; it gives no desktop split because Spotify publishes none (demandsage, 2026). Source: DemandSage, \"Spotify User Statistics 2026 [By Country & Demographics] (DemandSage)\" (https://www.demandsage.com/spotify-stats/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#demandsage-2026-09-18-restates-spotify-777-million-monthly-active-users." }, { "id": "autodesk-10-k-fy2015-2015-03-18-total-subscriptions-fy2014-1-85-million", "family": "creative-engineering-media-apps", "statement": "1.9 million subscriptions to Autodesk software (maintenance, desktop, cloud and enterprise plans) were active worldwide at the end of January 2014, the earliest year-end total Autodesk has given, in its fiscal 2015 annual report (Autodesk, 2015).", "short_statement": null, "short_refs": null, "value": 1850000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "1.9 million", "display_label": "Autodesk 10-K, fiscal 2015", "display_hook": null, "row_label": "January 2014", "publisher_short": null, "geography": "Worldwide", "period": "2014-01", "population": "Autodesk's count of maintenance, desktop, cloud service and enterprise license subscriptions active at the period end; education, consumer and some products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2015", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939715000012/adsk-0131201510xk.htm", "source_type": "primary", "source_access": "open", "published_at": "2015-03-18", "accessed_at": "2026-10-14", "quote": "At January 31, 2015 and January 31, 2014 , our total subscriptions were 2.23 million and 1.85 million, respectively.", "locator": "Item 7, MD&A, overview of fiscal 2015 (subscriptions paragraph)", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2014 ended 31 January 2014. The fiscal 2015 10-K is the first annual report with a total-subscriptions count (EDGAR full-text search finds none earlier); before that Autodesk reported Subscription Program (maintenance) enrollment in users (series autodesk-subscription-program-enrollment, last given for January 2012).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2015-2015-03-18-total-subscriptions-fy2014-1-85-million", "citation_text": "1.9 million subscriptions to Autodesk software (maintenance, desktop, cloud and enterprise plans) were active worldwide at the end of January 2014, the earliest year-end total Autodesk has given, in its fiscal 2015 annual report (Autodesk, 2015). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2015\" (https://www.sec.gov/Archives/edgar/data/769397/000076939715000012/adsk-0131201510xk.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2015-2015-03-18-total-subscriptions-fy2014-1-85-million." }, { "id": "autodesk-q4-fy2015-results-2015-02-26-total-subscriptions-2-23-million", "family": "creative-engineering-media-apps", "statement": "2.2 million subscriptions to Autodesk software (maintenance, desktop and cloud plans) were active worldwide at the end of January 2015, Autodesk said in its fiscal 2015 fourth-quarter results (Autodesk, 2015).", "short_statement": null, "short_refs": null, "value": 2230000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "2.2 million", "display_label": "Autodesk fiscal 2015 results, January 2015", "display_hook": null, "row_label": "January 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Reports Strong Fourth Quarter Results (fiscal 2015)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939715000004/q415pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2015-02-26", "accessed_at": "2026-10-14", "quote": "Total subscriptions (maintenance, desktop, and cloud) increased by approximately 385,000 to 2.23 million .", "locator": "Fiscal 2015 highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2015 ended 31 January 2015. Shotgun subscriptions entered the count in the fourth quarter (same release). The fiscal 2015 definition says active, not active and paid (paid was added in fiscal 2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2015-results-2015-02-26-total-subscriptions-2-23-million", "citation_text": "2.2 million subscriptions to Autodesk software (maintenance, desktop and cloud plans) were active worldwide at the end of January 2015, Autodesk said in its fiscal 2015 fourth-quarter results (Autodesk, 2015). Source: Autodesk, Inc., \"Autodesk Reports Strong Fourth Quarter Results (fiscal 2015)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939715000004/q415pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2015-results-2015-02-26-total-subscriptions-2-23-million." }, { "id": "autodesk-q4-fy2016-results-2016-02-25-total-subscriptions-2-58-million", "family": "creative-engineering-media-apps", "statement": "2.6 million paid subscriptions to Autodesk software were active worldwide at the end of January 2016, Autodesk said in its fiscal 2016 fourth-quarter results (Autodesk, 2016).", "short_statement": null, "short_refs": null, "value": 2580000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "2.6 million", "display_label": "Autodesk fiscal 2016 results, January 2016", "display_hook": null, "row_label": "January 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Reports Fourth Quarter Financial Results (fiscal 2016)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939716000059/q416pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-02-25", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased by approximately 345,000 to 2.58 million .", "locator": "Fiscal 2016 highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2016 ended 31 January 2016. Maintenance subscriptions were 2.15 million of the total (same release).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2016-results-2016-02-25-total-subscriptions-2-58-million", "citation_text": "2.6 million paid subscriptions to Autodesk software were active worldwide at the end of January 2016, Autodesk said in its fiscal 2016 fourth-quarter results (Autodesk, 2016). Source: Autodesk, Inc., \"Autodesk Reports Fourth Quarter Financial Results (fiscal 2016)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939716000059/q416pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2016-results-2016-02-25-total-subscriptions-2-58-million." }, { "id": "autodesk-q4-fy2017-results-2017-03-02-total-subscriptions-3-11-million", "family": "creative-engineering-media-apps", "statement": "3.1 million paid subscriptions to Autodesk software were active worldwide at the end of January 2017, Autodesk said in its fiscal 2017 fourth-quarter results (Autodesk, 2017).", "short_statement": null, "short_refs": null, "value": 3110000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "3.1 million", "display_label": "Autodesk fiscal 2017 results, January 2017", "display_hook": null, "row_label": "January 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Reports Strong Fourth Quarter Results (fiscal 2017)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939717000009/q417pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2017-03-02", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased 21 percent to 3.11 million.", "locator": "Fiscal 2017 highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2017 ended 31 January 2017. Maintenance subscriptions 2.02 million, new-model subscriptions 1.09 million (same release).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2017-results-2017-03-02-total-subscriptions-3-11-million", "citation_text": "3.1 million paid subscriptions to Autodesk software were active worldwide at the end of January 2017, Autodesk said in its fiscal 2017 fourth-quarter results (Autodesk, 2017). Source: Autodesk, Inc., \"Autodesk Reports Strong Fourth Quarter Results (fiscal 2017)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939717000009/q417pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2017-results-2017-03-02-total-subscriptions-3-11-million." }, { "id": "autodesk-q4-fy2018-results-2018-03-06-total-subscriptions-3-72-million", "family": "creative-engineering-media-apps", "statement": "3.7 million paid subscriptions to Autodesk software were active worldwide at the end of January 2018, Autodesk said in its fiscal 2018 fourth-quarter results (Autodesk, 2018).", "short_statement": null, "short_refs": null, "value": 3720000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "3.7 million", "display_label": "Autodesk fiscal 2018 results, January 2018", "display_hook": null, "row_label": "January 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Strong Annualized Recurring Revenue (ARR) Growth Highlights Autodesk Fourth Quarter Results (fiscal 2018)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939718000003/q418pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2018-03-06", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased 20 percent to 3.72 million.", "locator": "Fiscal 2018 highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2018 ended 31 January 2018. Maintenance plan subscriptions were 1.45 million (same release).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2018-results-2018-03-06-total-subscriptions-3-72-million", "citation_text": "3.7 million paid subscriptions to Autodesk software were active worldwide at the end of January 2018, Autodesk said in its fiscal 2018 fourth-quarter results (Autodesk, 2018). Source: Autodesk, Inc., \"Strong Annualized Recurring Revenue (ARR) Growth Highlights Autodesk Fourth Quarter Results (fiscal 2018)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939718000003/q418pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2018-results-2018-03-06-total-subscriptions-3-72-million." }, { "id": "autodesk-q4-fy2019-results-2019-02-28-total-subscriptions-4-33-million", "family": "creative-engineering-media-apps", "statement": "4.3 million paid subscriptions to Autodesk software were active worldwide at the end of January 2019, Autodesk said in its fiscal 2019 fourth-quarter results (Autodesk, 2019).", "short_statement": null, "short_refs": null, "value": 4330000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "4.3 million", "display_label": "Autodesk fiscal 2019 results, January 2019", "display_hook": null, "row_label": "January 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Reports Strong Fourth Quarter Results Led by Annualized Recurring Revenue (ARR) (fiscal 2019)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939719000006/q419pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-02-28", "accessed_at": "2026-10-14", "quote": "Total subscriptions were 4.33 million , a net increase of 252,000 from the third quarter of fiscal 2019.", "locator": "Fourth quarter fiscal 2019, subscriptions paragraph", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2019 ended 31 January 2019; includes 127,000 subscriptions from fourth-quarter acquisitions. The last quarterly count: from fiscal 2020 Autodesk gave only the year-end total (see autodesk-2019-02-28-ends-quarterly-subscription-reporting).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2019-results-2019-02-28-total-subscriptions-4-33-million", "citation_text": "4.3 million paid subscriptions to Autodesk software were active worldwide at the end of January 2019, Autodesk said in its fiscal 2019 fourth-quarter results (Autodesk, 2019). Source: Autodesk, Inc., \"Autodesk Reports Strong Fourth Quarter Results Led by Annualized Recurring Revenue (ARR) (fiscal 2019)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939719000006/q419pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2019-results-2019-02-28-total-subscriptions-4-33-million." }, { "id": "autodesk-q4-fy2020-results-2020-02-27-total-subscriptions-4-87-million", "family": "creative-engineering-media-apps", "statement": "4.9 million paid subscriptions to Autodesk software were active worldwide at the end of January 2020, Autodesk said in its fiscal 2020 fourth-quarter results (Autodesk, 2020).", "short_statement": null, "short_refs": null, "value": 4870000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "4.9 million", "display_label": "Autodesk fiscal 2020 results, January 2020", "display_hook": null, "row_label": "January 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2020 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939720000005/q420pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-02-27", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased 539,000 from fiscal 2019 to 4.87 million at the end of fiscal 2020.", "locator": "Fiscal 2020 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2020 ended 31 January 2020; acquisitions from the fourth quarter of fiscal 2019 contributed 205,000 to the year-end balance.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2020-results-2020-02-27-total-subscriptions-4-87-million", "citation_text": "4.9 million paid subscriptions to Autodesk software were active worldwide at the end of January 2020, Autodesk said in its fiscal 2020 fourth-quarter results (Autodesk, 2020). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2020 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939720000005/q420pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2020-results-2020-02-27-total-subscriptions-4-87-million." }, { "id": "autodesk-q4-fy2021-results-2021-02-25-total-subscriptions-5-27-million", "family": "creative-engineering-media-apps", "statement": "5.3 million paid subscriptions to Autodesk software were active worldwide at the end of January 2021, Autodesk said in its fiscal 2021 fourth-quarter results (Autodesk, 2021).", "short_statement": null, "short_refs": null, "value": 5270000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "5.3 million", "display_label": "Autodesk fiscal 2021 results, January 2021", "display_hook": null, "row_label": "January 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2021 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939721000009/q421pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-02-25", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased approximately 404,000 from fiscal 2020 to 5.27 million at the end of fiscal 2021. Total subscriptions adjusted for the multi-user trade-in increased approximately 186,000 from fiscal 2020 to 5.06 million.", "locator": "Fiscal 2021 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2021 ended 31 January 2021. From this year Autodesk also gives a count adjusted for the multi-user trade-in (customers swapped multi-user network licences for single-user subscriptions, two for one): 5.06 million. Autodesk's corporate fact sheet (August 2021) called the 5.27 million 'users'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2021-results-2021-02-25-total-subscriptions-5-27-million", "citation_text": "5.3 million paid subscriptions to Autodesk software were active worldwide at the end of January 2021, Autodesk said in its fiscal 2021 fourth-quarter results (Autodesk, 2021). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2021 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939721000009/q421pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2021-results-2021-02-25-total-subscriptions-5-27-million." }, { "id": "autodesk-q4-fy2022-results-2022-02-24-total-subscriptions-6-04-million", "family": "creative-engineering-media-apps", "statement": "6.0 million paid subscriptions to Autodesk software were active worldwide at the end of January 2022, Autodesk said in its fiscal 2022 fourth-quarter results (Autodesk, 2022).", "short_statement": null, "short_refs": null, "value": 6040000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "6.0 million", "display_label": "Autodesk fiscal 2022 results, January 2022", "display_hook": null, "row_label": "January 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2022 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939722000013/q422pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-02-24", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased approximately 767 thousand from fiscal 2021 to 6.04 million at the end of fiscal 2022.", "locator": "Fiscal 2022 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2022 ended 31 January 2022. Adjusted for the multi-user trade-in: 5.65 million (same release).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2022-results-2022-02-24-total-subscriptions-6-04-million", "citation_text": "6.0 million paid subscriptions to Autodesk software were active worldwide at the end of January 2022, Autodesk said in its fiscal 2022 fourth-quarter results (Autodesk, 2022). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2022 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939722000013/q422pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2022-results-2022-02-24-total-subscriptions-6-04-million." }, { "id": "autodesk-q4-fy2023-results-2023-02-23-total-subscriptions-6-74-million", "family": "creative-engineering-media-apps", "statement": "6.7 million paid subscriptions to Autodesk software were active worldwide at the end of January 2023, Autodesk said in its fiscal 2023 fourth-quarter results (Autodesk, 2023).", "short_statement": null, "short_refs": null, "value": 6740000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "6.7 million", "display_label": "Autodesk fiscal 2023 results, January 2023", "display_hook": null, "row_label": "January 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2023 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939723000022/q423pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2023-02-23", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased approximately 702 thousand from fiscal 2022 to 6.74 million at the end of fiscal 2023.", "locator": "Fiscal 2023 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2023 ended 31 January 2023. Adjusted for the multi-user trade-in: 6.25 million (same release).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2023-results-2023-02-23-total-subscriptions-6-74-million", "citation_text": "6.7 million paid subscriptions to Autodesk software were active worldwide at the end of January 2023, Autodesk said in its fiscal 2023 fourth-quarter results (Autodesk, 2023). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2023 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939723000022/q423pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2023-results-2023-02-23-total-subscriptions-6-74-million." }, { "id": "autodesk-q4-fy2024-results-2024-02-29-total-subscriptions-7-53-million", "family": "creative-engineering-media-apps", "statement": "7.5 million paid subscriptions to Autodesk software were active worldwide at the end of January 2024, Autodesk said in its fiscal 2024 fourth-quarter results (Autodesk, 2024).", "short_statement": null, "short_refs": null, "value": 7530000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "7.5 million", "display_label": "Autodesk fiscal 2024 results, January 2024", "display_hook": null, "row_label": "January 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2024 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939724000019/q424pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-02-29", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased approximately 785 thousand from the end of fiscal 2023 to 7.53 million at the end of fiscal 2024.", "locator": "Fiscal 2024 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2024 ended 31 January 2024. Adjusted for the multi-user trade-in: 6.97 million (same release). A year later the fiscal 2025 release implied a lower base for this date (7.79 million less about 516 thousand, so about 7.27 million) without a reconciliation.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2024-results-2024-02-29-total-subscriptions-7-53-million", "citation_text": "7.5 million paid subscriptions to Autodesk software were active worldwide at the end of January 2024, Autodesk said in its fiscal 2024 fourth-quarter results (Autodesk, 2024). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2024 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939724000019/q424pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2024-results-2024-02-29-total-subscriptions-7-53-million." }, { "id": "autodesk-q4-fy2025-results-2025-02-27-total-subscriptions-7-79-million", "family": "creative-engineering-media-apps", "statement": "7.8 million paid subscriptions to Autodesk software were active worldwide at the end of January 2025, Autodesk said in its fiscal 2025 fourth-quarter results (Autodesk, 2025).", "short_statement": "Autodesk had **7.8 million** paid subscriptions across all its software in January 2025, then stopped reporting the count.", "short_refs": [ "autodesk-q4-fy2026-results-2026-02-26-no-subscription-count-published" ], "value": 7790000, "unit": "subscriptions (Autodesk's count, all products)", "display_value": "7.8 million", "display_label": "Autodesk fiscal 2025 results, January 2025", "display_hook": null, "row_label": "January 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-01", "population": "Autodesk's count of subscriptions from maintenance plans and subscription plans (product subscriptions, EBAs, cloud) active and paid at fiscal year end; education, consumer and third-party products excluded", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Announces Fiscal 2025 Fourth Quarter and Full-Year Results", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939725000013/q425pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-02-27", "accessed_at": "2026-10-14", "quote": "Total subscriptions increased approximately 516 thousand to 7.79 million. Total subscriptions adjusted for the multi-user trade-in increased approximately 471 thousand to 7.18 million.", "locator": "Fiscal 2025 financial highlights, bullet list", "derived": false, "formula": null, "headline": false, "series": "autodesk-total-subscriptions", "history": [], "notes": "Subscriptions, not people: one customer can hold several, EBA and some cloud counts are monthly averages, and education and consumer products are excluded. All Autodesk products, not AutoCAD alone. Fiscal 2025 ended 31 January 2025. The LAST count Autodesk has published: its fiscal 2026 results release (26 February 2026, saved as autodesk-2026-02-26-q4-fy2026-results-press-release.txt) and fiscal 2026 10-K (3 March 2026) give no subscription count and drop the Total Subscriptions definition, though the release still lists subscriptions among its key performance metrics; no statement on the change found. Adjusted for the multi-user trade-in: 7.18 million. The stated increase (about 516 thousand) does not reconcile with the 7.53 million reported for January 2024 (it implies about 7.27 million); Autodesk gives no restatement note.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2025-results-2025-02-27-total-subscriptions-7-79-million", "citation_text": "7.8 million paid subscriptions to Autodesk software were active worldwide at the end of January 2025, Autodesk said in its fiscal 2025 fourth-quarter results (Autodesk, 2025). Source: Autodesk, Inc., \"Autodesk, Inc. Announces Fiscal 2025 Fourth Quarter and Full-Year Results\" (https://www.sec.gov/Archives/edgar/data/769397/000076939725000013/q425pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2025-results-2025-02-27-total-subscriptions-7-79-million." }, { "id": "autodesk-2019-02-28-ends-quarterly-subscription-reporting", "family": "creative-engineering-media-apps", "statement": "Autodesk stopped reporting its subscription count every quarter from fiscal 2020, which began in February 2019, it said in its fiscal 2019 results, and gave only a year-end total after that (Autodesk, 2019).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (disclosure change)", "display_value": "28 February 2019", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-02-28", "population": "Autodesk's quarterly disclosure of total subscriptions and ARPS", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Reports Strong Fourth Quarter Results Led by Annualized Recurring Revenue (ARR) (fiscal 2019)", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939719000006/q419pressrelease.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-02-28", "accessed_at": "2026-10-14", "quote": "Starting in the first quarter of fiscal 2020, Autodesk will discontinue quarterly reporting of subscriptions and ARPS.", "locator": "Fiscal 2019 highlights, footnote under the bullet list (also footnote 1 of the prepared remarks table)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Year-end totals continued in each fourth-quarter release through fiscal 2025 (7.79 million, January 2025); the fiscal 2026 results (26 February 2026) gave none, and no statement on that change was found.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-2019-02-28-ends-quarterly-subscription-reporting", "citation_text": "Autodesk stopped reporting its subscription count every quarter from fiscal 2020, which began in February 2019, it said in its fiscal 2019 results, and gave only a year-end total after that (Autodesk, 2019). Source: Autodesk, Inc., \"Autodesk Reports Strong Fourth Quarter Results Led by Annualized Recurring Revenue (ARR) (fiscal 2019)\" (https://www.sec.gov/Archives/edgar/data/769397/000076939719000006/q419pressrelease.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-2019-02-28-ends-quarterly-subscription-reporting." }, { "id": "autodesk-10-k-fy2008-2008-03-28-subscription-program-enrollment-nearly-1-5-million", "family": "creative-engineering-media-apps", "statement": "Nearly 1.5 million users were enrolled in Autodesk's Subscription Program (paid maintenance contracts) worldwide at the end of January 2008, Autodesk said in its fiscal 2008 annual report (Autodesk, 2008).", "short_statement": null, "short_refs": null, "value": 1500000, "unit": "users enrolled in Autodesk's Subscription Program (maintenance)", "display_value": "nearly 1.5 million", "display_label": "Autodesk 10-K, fiscal 2008", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2008-01", "population": "Users enrolled in Autodesk's Subscription Program (paid maintenance contracts giving upgrades and support), all Autodesk products", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2008", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000119312508068567/d10k.htm", "source_type": "primary", "source_access": "open", "published_at": "2008-03-28", "accessed_at": "2026-10-14", "quote": "Our subscription base has grown substantially over the past several years and now consists of nearly 1.5 million users.", "locator": "Item 7, MD&A, overview (growth strategy paragraph); repeated in the maintenance revenue discussion", "derived": false, "formula": null, "headline": false, "series": "autodesk-subscription-program-enrollment", "history": [], "notes": "Maintenance contract enrollment counted in users (seats), all Autodesk products; a different measure from the later total-subscriptions count (series autodesk-total-subscriptions), which excludes education. Fiscal 2008 ended 31 January 2008. First year Autodesk gave the enrollment in users found by EDGAR full-text search.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2008-2008-03-28-subscription-program-enrollment-nearly-1-5-million", "citation_text": "Nearly 1.5 million users were enrolled in Autodesk's Subscription Program (paid maintenance contracts) worldwide at the end of January 2008, Autodesk said in its fiscal 2008 annual report (Autodesk, 2008). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2008\" (https://www.sec.gov/Archives/edgar/data/769397/000119312508068567/d10k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2008-2008-03-28-subscription-program-enrollment-nearly-1-5-million." }, { "id": "autodesk-10-k-fy2009-2009-03-20-subscription-program-enrollment-about-1-7-million", "family": "creative-engineering-media-apps", "statement": "About 1.7 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2009, Autodesk said in its fiscal 2009 annual report (Autodesk, 2009).", "short_statement": null, "short_refs": null, "value": 1700000, "unit": "users enrolled in Autodesk's Subscription Program (maintenance)", "display_value": "about 1.7 million", "display_label": "Autodesk 10-K, fiscal 2009", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2009-01", "population": "Users enrolled in Autodesk's Subscription Program (paid maintenance contracts giving upgrades and support), all Autodesk products", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2009", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000119312509059920/d10k.htm", "source_type": "primary", "source_access": "open", "published_at": "2009-03-20", "accessed_at": "2026-10-14", "quote": "At January 31, 2009 our maintenance program enrollment consisted of about 1.7 million users.", "locator": "Item 7, MD&A, maintenance revenue discussion", "derived": false, "formula": null, "headline": false, "series": "autodesk-subscription-program-enrollment", "history": [], "notes": "Maintenance contract enrollment counted in users (seats), all Autodesk products; a different measure from the later total-subscriptions count (series autodesk-total-subscriptions), which excludes education. Fiscal 2009 ended 31 January 2009.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2009-2009-03-20-subscription-program-enrollment-about-1-7-million", "citation_text": "About 1.7 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2009, Autodesk said in its fiscal 2009 annual report (Autodesk, 2009). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2009\" (https://www.sec.gov/Archives/edgar/data/769397/000119312509059920/d10k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2009-2009-03-20-subscription-program-enrollment-about-1-7-million." }, { "id": "autodesk-10-k-fy2010-2010-03-19-subscription-program-enrollment-about-2-2-million", "family": "creative-engineering-media-apps", "statement": "About 2.2 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2010, including 0.6 million educational seats first counted that year, Autodesk said in its fiscal 2010 annual report (Autodesk, 2010).", "short_statement": null, "short_refs": null, "value": 2200000, "unit": "users enrolled in Autodesk's Subscription Program (maintenance)", "display_value": "about 2.2 million", "display_label": "Autodesk 10-K, fiscal 2010", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2010-01", "population": "Users enrolled in Autodesk's Subscription Program (paid maintenance contracts giving upgrades and support), all Autodesk products", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2010", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000119312510061070/d10k.htm", "source_type": "primary", "source_access": "open", "published_at": "2010-03-19", "accessed_at": "2026-10-14", "quote": "Total program enrollment at January 31, 2010 consisted of about 2.2 million users. ... primarily due to a one-time adjustment of 0.6 million educational seats", "locator": "Item 7, MD&A, maintenance revenue discussion", "derived": false, "formula": null, "headline": false, "series": "autodesk-subscription-program-enrollment", "history": [], "notes": "Maintenance contract enrollment counted in users (seats), all Autodesk products; a different measure from the later total-subscriptions count (series autodesk-total-subscriptions), which excludes education. Fiscal 2010 ended 31 January 2010. The rise from 1.7 million is mostly a one-time addition of 0.6 million educational seats moved to a standard educational maintenance plan in mid-2009, so 2010 onward is not comparable with 2008 and 2009.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2010-2010-03-19-subscription-program-enrollment-about-2-2-million", "citation_text": "About 2.2 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2010, including 0.6 million educational seats first counted that year, Autodesk said in its fiscal 2010 annual report (Autodesk, 2010). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2010\" (https://www.sec.gov/Archives/edgar/data/769397/000119312510061070/d10k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2010-2010-03-19-subscription-program-enrollment-about-2-2-million." }, { "id": "autodesk-10-k-fy2011-2011-03-18-subscription-program-enrollment-about-2-9-million", "family": "creative-engineering-media-apps", "statement": "About 2.9 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2011, Autodesk said in its fiscal 2011 annual report (Autodesk, 2011).", "short_statement": null, "short_refs": null, "value": 2900000, "unit": "users enrolled in Autodesk's Subscription Program (maintenance)", "display_value": "about 2.9 million", "display_label": "Autodesk 10-K, fiscal 2011", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2011-01", "population": "Users enrolled in Autodesk's Subscription Program (paid maintenance contracts giving upgrades and support), all Autodesk products", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2011", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000119312511071209/d10k.htm", "source_type": "primary", "source_access": "open", "published_at": "2011-03-18", "accessed_at": "2026-10-14", "quote": "Total subscription program enrollment at January 31, 2011 and 2010 consisted of about 2.9 million users and 2.2 million users, respectively.", "locator": "Item 7, MD&A, maintenance revenue discussion", "derived": false, "formula": null, "headline": false, "series": "autodesk-subscription-program-enrollment", "history": [], "notes": "Maintenance contract enrollment counted in users (seats), all Autodesk products; a different measure from the later total-subscriptions count (series autodesk-total-subscriptions), which excludes education. Fiscal 2011 ended 31 January 2011. Includes educational seats (see the fiscal 2010 record).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2011-2011-03-18-subscription-program-enrollment-about-2-9-million", "citation_text": "About 2.9 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2011, Autodesk said in its fiscal 2011 annual report (Autodesk, 2011). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2011\" (https://www.sec.gov/Archives/edgar/data/769397/000119312511071209/d10k.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2011-2011-03-18-subscription-program-enrollment-about-2-9-million." }, { "id": "autodesk-10-k-fy2012-2012-03-15-subscription-program-enrollment-about-3-2-million", "family": "creative-engineering-media-apps", "statement": "About 3.2 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2012, the last such figure Autodesk gave, in its fiscal 2012 annual report (Autodesk, 2012).", "short_statement": null, "short_refs": null, "value": 3200000, "unit": "users enrolled in Autodesk's Subscription Program (maintenance)", "display_value": "about 3.2 million", "display_label": "Autodesk 10-K, fiscal 2012", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-01", "population": "Users enrolled in Autodesk's Subscription Program (paid maintenance contracts giving upgrades and support), all Autodesk products", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2012", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939712000005/adsk-0131201210xk.htm", "source_type": "primary", "source_access": "open", "published_at": "2012-03-15", "accessed_at": "2026-10-14", "quote": "Total subscription program enrollment at January 31, 2012 and 2011 consisted of about 3.2 million users and 2.9 million users, respectively.", "locator": "Item 7, MD&A, maintenance revenue discussion", "derived": false, "formula": null, "headline": false, "series": "autodesk-subscription-program-enrollment", "history": [], "notes": "Maintenance contract enrollment counted in users (seats), all Autodesk products; a different measure from the later total-subscriptions count (series autodesk-total-subscriptions), which excludes education. Fiscal 2012 ended 31 January 2012. The last enrollment figure: the fiscal 2013 and 2014 10-Ks give none, and from the fiscal 2015 10-K Autodesk reports total subscriptions instead (1.85 million for January 2014, education excluded).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2012-2012-03-15-subscription-program-enrollment-about-3-2-million", "citation_text": "About 3.2 million users were enrolled in Autodesk's maintenance Subscription Program worldwide at the end of January 2012, the last such figure Autodesk gave, in its fiscal 2012 annual report (Autodesk, 2012). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2012\" (https://www.sec.gov/Archives/edgar/data/769397/000076939712000005/adsk-0131201210xk.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2012-2012-03-15-subscription-program-enrollment-about-3-2-million." }, { "id": "autodesk-2007-03-29-surpasses-eight-million-licensed-users", "family": "creative-engineering-media-apps", "statement": "8 million licences of Autodesk software had been sold worldwide by March 2007, Autodesk said in a press release in which its chief executive called them eight million users (Autodesk, 2007).", "short_statement": null, "short_refs": null, "value": 8000000, "unit": "software licences sold (cumulative, all Autodesk products)", "display_value": "8 million", "display_label": "Autodesk press release, March 2007", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2007-03", "population": "Cumulative licences of all Autodesk software applications", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Surpasses Eight Million Licensed Users", "source_url": "http://investors.autodesk.com/node/12456", "source_type": "manufacturer", "source_access": "open", "published_at": "2007-03-29", "accessed_at": "2026-10-14", "quote": "Autodesk, Inc. (NASDAQ: ADSK) today announced that it has surpassed eight million licenses for its software applications. ... Eight million users around the world continue to depend on Autodesk's", "locator": "First paragraph and CEO quote (Carl Bass); Wayback snapshot https://web.archive.org/web/20180917133755/http://investors.autodesk.com:80/node/12456", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Licences sold over time, not active users: retired and pirated copies are not separated, and AutoCAD is not broken out. investors.autodesk.com blocks automated fetches, so the copy is the Wayback capture.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-2007-03-29-surpasses-eight-million-licensed-users", "citation_text": "8 million licences of Autodesk software had been sold worldwide by March 2007, Autodesk said in a press release in which its chief executive called them eight million users (Autodesk, 2007). Source: Autodesk, Inc., \"Autodesk Surpasses Eight Million Licensed Users\" (http://investors.autodesk.com/node/12456). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-2007-03-29-surpasses-eight-million-licensed-users." }, { "id": "infoworld-2005-03-15-autocad-6-million-users-carl-bass", "family": "creative-engineering-media-apps", "statement": "6 million users of AutoCAD and AutoCAD LT combined worldwide in March 2005, about 600,000 of them on subscription, Autodesk's then chief operating officer Carl Bass told InfoWorld (InfoWorld, 2005).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "users of AutoCAD and AutoCAD LT (Autodesk's claim)", "display_value": "6 million", "display_label": "Autodesk COO in InfoWorld, March 2005", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2005-03", "population": "Users of AutoCAD and AutoCAD LT, roughly half each", "sample_n": null, "publisher": "InfoWorld (IDG News Service)", "source_title": "AutoCAD turns 20.0", "source_url": "https://www.infoworld.com/article/2213842/autocad-turns-20-0.html", "source_type": "secondary", "source_access": "open", "published_at": "2005-03-15", "accessed_at": "2026-10-14", "quote": "According to Bass AutoCAD has 6 million users roughly split between the LT and the professional version. Of that total, 600,000 are subscribers.", "locator": "Last paragraph of the article (by Johan Bostrom)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Autodesk's claim reported by trade press; the most specific AutoCAD-only user figure from an Autodesk executive found. Likely the root of the '6 million AutoCAD users' still repeated online. Users, not licences; no method given. Carl Bass became CEO in 2006.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#infoworld-2005-03-15-autocad-6-million-users-carl-bass", "citation_text": "6 million users of AutoCAD and AutoCAD LT combined worldwide in March 2005, about 600,000 of them on subscription, Autodesk's then chief operating officer Carl Bass told InfoWorld (InfoWorld, 2005). Source: InfoWorld (IDG News Service), \"AutoCAD turns 20.0\" (https://www.infoworld.com/article/2213842/autocad-turns-20-0.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#infoworld-2005-03-15-autocad-6-million-users-carl-bass." }, { "id": "jon-peddie-research-2019-11-25-autocad-10-12-million-copies-in-use-three-quarters-pirated", "family": "creative-engineering-media-apps", "statement": "**10 to 12 million** copies of AutoCAD were in use worldwide in 2019, about three quarters of them pirated, by Autodesk executives' account as reported by CAD analyst Ralph Grabowski (Jon Peddie Research, 2019).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "copies of AutoCAD in use, licensed and pirated (lower bound of a 10 to 12 million range)", "display_value": "10 to 12 million", "display_label": "Jon Peddie Research, November 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019", "population": "AutoCAD installations in use, licensed and unlicensed", "sample_n": null, "publisher": "Jon Peddie Research", "source_title": "Graebert steps-up to BIM", "source_url": "https://www.jonpeddie.com/techwatch/graebert-steps-up-to-bim/", "source_type": "secondary", "source_access": "open", "published_at": "2019-11-25", "accessed_at": "2026-10-14", "quote": "Autodesk executives speak of 10–12 million versions of AutoCAD in use, of which 3/4 are, they suggest, pirated ones.", "locator": "Opening paragraph (Ralph Grabowski, TechWatch)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Second-hand: no Autodesk document with this range was found. Value is the lower bound of the stated range. In an April 2019 piece the same author wrote of 'four, six, eight, twelve million users', showing how loosely the number circulates.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#jon-peddie-research-2019-11-25-autocad-10-12-million-copies-in-use-three-quarters-pirated", "citation_text": "**10 to 12 million** copies of AutoCAD were in use worldwide in 2019, about three quarters of them pirated, by Autodesk executives' account as reported by CAD analyst Ralph Grabowski (Jon Peddie Research, 2019). Source: Jon Peddie Research, \"Graebert steps-up to BIM\" (https://www.jonpeddie.com/techwatch/graebert-steps-up-to-bim/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#jon-peddie-research-2019-11-25-autocad-10-12-million-copies-in-use-three-quarters-pirated." }, { "id": "engineering-com-2017-03-08-autodesk-6-million-pirates-anagnost", "family": "creative-engineering-media-apps", "statement": "More than 6 million people were actively using pirated Autodesk software in early 2017, Autodesk co-CEO Andrew Anagnost said on the company's March 2017 earnings call, as reported by Engineering.com (Engineering.com, 2017).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "people using pirated Autodesk software (Autodesk's estimate)", "display_value": "more than 6 million", "display_label": "Autodesk co-CEO, March 2017", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-03", "population": "Active users of pirated Autodesk software tracked by serial number", "sample_n": null, "publisher": "Engineering.com", "source_title": "Seeking Pirate Booty: Autodesk Aims at 6 Million Unlicensed Users", "source_url": "https://www.engineering.com/seeking-pirate-booty-autodesk-aims-at-6-million-unlicensed-users/", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-08", "accessed_at": "2026-10-14", "quote": "interesting number is the 6 million plus pirates who are actively using our software ... 4 million of those pirates are in mature markets", "locator": "Quote from the Q&A after Autodesk's fourth-quarter fiscal 2017 earnings call (2 March 2017)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "All Autodesk products, not AutoCAD alone; Autodesk said it tracks pirated serial numbers. About 1.2 million were in accounts Autodesk knew. The call transcript itself was not fetched (Autodesk's investor site blocks automated fetches). An Oman Observer opinion piece (4 March 2017) wrote that Autodesk believed almost 12 million people might be using AutoCAD and AutoCAD LT for free; no Autodesk source for that was found.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#engineering-com-2017-03-08-autodesk-6-million-pirates-anagnost", "citation_text": "More than 6 million people were actively using pirated Autodesk software in early 2017, Autodesk co-CEO Andrew Anagnost said on the company's March 2017 earnings call, as reported by Engineering.com (Engineering.com, 2017). Source: Engineering.com, \"Seeking Pirate Booty: Autodesk Aims at 6 Million Unlicensed Users\" (https://www.engineering.com/seeking-pirate-booty-autodesk-aims-at-6-million-unlicensed-users/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#engineering-com-2017-03-08-autodesk-6-million-pirates-anagnost." }, { "id": "autodesk-q4-fy2021-earnings-presentation-2021-02-25-tinkercad-fusion-40-million-education-users", "family": "creative-engineering-media-apps", "statement": "Nearly 40 million education users of Autodesk's Tinkercad and Fusion 360 alone worldwide by early 2021, Autodesk said in its fiscal 2021 fourth-quarter earnings presentation (Autodesk, 2021).", "short_statement": null, "short_refs": null, "value": 40000000, "unit": "education users of Tinkercad and Fusion 360 (Autodesk's count)", "display_value": "nearly 40 million", "display_label": "Autodesk earnings presentation, February 2021", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-01", "population": "Students and educators using Tinkercad and Fusion 360 (free education access)", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk Fourth Quarter and Full-Year Fiscal 21 Earnings (presentation, February 25, 2021)", "source_url": "https://investors.autodesk.com/static-files/5c3f7be2-b97c-4613-b3f7-3d1e54fc3308", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-02-25", "accessed_at": "2026-10-14", "quote": "Expanded our footprint in education, with Tinkercad and Fusion alone approaching 40 million education users", "locator": "Slide 6, Strategic Update; Wayback snapshot https://web.archive.org/web/20260303120835/https://investors.autodesk.com/static-files/5c3f7be2-b97c-4613-b3f7-3d1e54fc3308", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Free education users, not paying customers, and not AutoCAD: Autodesk gives free education licences of its professional software (10-K, Education) but publishes no count for AutoCAD. Measure undefined (likely registered education accounts). The same deck's appendix gives total subscriptions of 4,330, 4,869 and 5,273 thousand for fiscal 2019 to 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2021-earnings-presentation-2021-02-25-tinkercad-fusion-40-million-education-users", "citation_text": "Nearly 40 million education users of Autodesk's Tinkercad and Fusion 360 alone worldwide by early 2021, Autodesk said in its fiscal 2021 fourth-quarter earnings presentation (Autodesk, 2021). Source: Autodesk, Inc., \"Autodesk Fourth Quarter and Full-Year Fiscal 21 Earnings (presentation, February 25, 2021)\" (https://investors.autodesk.com/static-files/5c3f7be2-b97c-4613-b3f7-3d1e54fc3308). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-q4-fy2021-earnings-presentation-2021-02-25-tinkercad-fusion-40-million-education-users." }, { "id": "autodesk-10-k-fy2026-2026-03-03-autocad-and-autocad-lt-25-percent-of-revenue", "family": "creative-engineering-media-apps", "statement": "25% of Autodesk's total net revenue in fiscal 2026 (the year to January 2026) came from AutoCAD and AutoCAD LT family products, not counting collections that include them, Autodesk said in its 10-K (Autodesk, 2026).", "short_statement": null, "short_refs": null, "value": 25, "unit": "% of Autodesk total net revenue (revenue, not users)", "display_value": "25%", "display_label": "Autodesk 10-K, fiscal 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Autodesk total net revenue, fiscal year ended 31 January 2026", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/769397/000076939726000015/adsk-20260131.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-03-03", "accessed_at": "2026-10-14", "quote": "During fiscal 2026 and 2025, combined revenue from our AutoCAD and AutoCAD LT family products, not including collections having AutoCAD or AutoCAD LT as a component, represented 25% and 26% of our total net revenue, respectively.", "locator": "Item 1A, Risk Factors (dependence on AutoCAD-based products)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Revenue share, not users. Down from 28% in fiscal 2023 and 27% in fiscal 2024 (earlier 10-Ks). Autodesk gives no subscription or user count by product family; the 10-K lists AutoCAD and AutoCAD LT as one of four product families (AECO, AutoCAD and AutoCAD LT, MFG, M&E). Fiscal 2026 ran February 2025 to January 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2026-2026-03-03-autocad-and-autocad-lt-25-percent-of-revenue", "citation_text": "25% of Autodesk's total net revenue in fiscal 2026 (the year to January 2026) came from AutoCAD and AutoCAD LT family products, not counting collections that include them, Autodesk said in its 10-K (Autodesk, 2026). Source: Autodesk, Inc., \"Autodesk, Inc. Form 10-K for the fiscal year ended January 31, 2026\" (https://www.sec.gov/Archives/edgar/data/769397/000076939726000015/adsk-20260131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-10-k-fy2026-2026-03-03-autocad-and-autocad-lt-25-percent-of-revenue." }, { "id": "parallels-2026-02-26-parallels-desktop-more-than-one-million-customers", "family": "creative-engineering-media-apps", "statement": "More than 1 million customers used Parallels Desktop worldwide in early 2026, Parallels chief executive Christa Quarles said when Corel announced its split into two companies (Parallels, 2026).", "short_statement": null, "short_refs": null, "value": 1000000, "unit": "customers of Parallels Desktop (Parallels' claim)", "display_value": "more than 1 million", "display_label": "Corel and Parallels press release, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Customers of Parallels Desktop (individuals and organizations)", "sample_n": null, "publisher": "Parallels International GmbH", "source_title": "Corel Corporation Announces Strategic Transaction to Create Two Independent Companies", "source_url": "https://www.parallels.com/newsroom/news/press-releases/20260226-corel-announcement/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-26", "accessed_at": "2026-10-14", "quote": "Parallels Desktop now serving more than one million customers worldwide", "locator": "Quote of Christa Quarles, CEO of Parallels", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Customers (paying accounts), a different measure from the 'over 7 million Mac users' on the product page. The release announced that Vector Capital would acquire Corel's creativity and productivity brands (CorelDRAW, MindManager, WinZip and others) and that Parallels would stay with KKR-managed funds; the company, called Alludo from September 2022, was again Corel Corporation by then.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#parallels-2026-02-26-parallels-desktop-more-than-one-million-customers", "citation_text": "More than 1 million customers used Parallels Desktop worldwide in early 2026, Parallels chief executive Christa Quarles said when Corel announced its split into two companies (Parallels, 2026). Source: Parallels International GmbH, \"Corel Corporation Announces Strategic Transaction to Create Two Independent Companies\" (https://www.parallels.com/newsroom/news/press-releases/20260226-corel-announcement/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#parallels-2026-02-26-parallels-desktop-more-than-one-million-customers." }, { "id": "alludo-2022-09-13-2-5-million-paying-customer-relationships", "family": "creative-engineering-media-apps", "statement": "More than 2.5 million paying customer relationships across all its brands (Parallels, CorelDRAW, MindManager, WinZip) in more than 130 countries in the year to September 2022, Corel said when it renamed itself Alludo (Alludo, 2022).", "short_statement": null, "short_refs": null, "value": 2500000, "unit": "paying customer relationships (company-wide, all brands)", "display_value": "more than 2.5 million", "display_label": "Alludo rebrand press release, September 2022", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022", "population": "Paying customer relationships of Corel/Alludo across all brands in the prior year", "sample_n": null, "publisher": "Alludo (Corel Corporation)", "source_title": "Corel Rebrands as Alludo (press release)", "source_url": "https://www.alludo.com/en/newsroom/press-releases/20220913-corel-rebrands-as-alludo/", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-13", "accessed_at": "2026-10-14", "quote": "Alludo had more than 2.5 million paying customer relationships in more than 130 countries across diverse industries this past year.", "locator": "First paragraph; Wayback snapshot https://web.archive.org/web/20220913092217/https://www.alludo.com/en/newsroom/press-releases/20220913-corel-rebrands-as-alludo/", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Paying customers across all brands, not CorelDRAW users. The most specific company-wide figure Corel has published since going private; it shows how far 'users' claims (100 million active users in 2009, 90 million knowledge workers in 2019) sit above paying customers. alludo.com no longer resolves (October 2026), so the copy is the Wayback capture.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alludo-2022-09-13-2-5-million-paying-customer-relationships", "citation_text": "More than 2.5 million paying customer relationships across all its brands (Parallels, CorelDRAW, MindManager, WinZip) in more than 130 countries in the year to September 2022, Corel said when it renamed itself Alludo (Alludo, 2022). Source: Alludo (Corel Corporation), \"Corel Rebrands as Alludo (press release)\" (https://www.alludo.com/en/newsroom/press-releases/20220913-corel-rebrands-as-alludo/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alludo-2022-09-13-2-5-million-paying-customer-relationships." }, { "id": "kkr-2019-07-03-corel-90-million-knowledge-workers", "family": "creative-engineering-media-apps", "statement": "Over 90 million knowledge workers worldwide used Corel's software (CorelDRAW, Parallels, WinZip and other brands) in 2019, KKR and Corel said when KKR bought Corel (Corel, 2019).", "short_statement": null, "short_refs": null, "value": 90000000, "unit": "knowledge workers reached (company-wide claim)", "display_value": "over 90 million", "display_label": "KKR acquisition release, July 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-07", "population": "Knowledge workers using any Corel product (undefined)", "sample_n": null, "publisher": "KKR and Corel Corporation (GlobeNewswire release)", "source_title": "KKR Acquires Leading Software Platform Corel Corporation from Vector Capital", "source_url": "https://www.generation-nt.com/kkr-acquires-leading-software-platform-corel-corporation-from-vector-newswire-1966566.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-07-03", "accessed_at": "2026-10-14", "quote": "Corel offers a wide portfolio of software solutions that deliver best-in-class capabilities to over 90 million knowledge workers worldwide.", "locator": "Second paragraph of the release (reprint of the Ottawa GlobeNewswire release of 3 July 2019)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "All Corel brands, not CorelDRAW alone, and 'knowledge workers', not users. GeekWire reported it the same day as 'Corel said it has 90 million users worldwide' (saved as geekwire-2019-07-03-corel-acquired-by-kkr.txt), and a July 2025 blog post called CorelDRAW's base 'over 90 million users' (saved as hashnode-2025-07-14-coreldraw-tag-page.txt): the measure and the product drifted in restatement.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kkr-2019-07-03-corel-90-million-knowledge-workers", "citation_text": "Over 90 million knowledge workers worldwide used Corel's software (CorelDRAW, Parallels, WinZip and other brands) in 2019, KKR and Corel said when KKR bought Corel (Corel, 2019). Source: KKR and Corel Corporation (GlobeNewswire release), \"KKR Acquires Leading Software Platform Corel Corporation from Vector Capital\" (https://www.generation-nt.com/kkr-acquires-leading-software-platform-corel-corporation-from-vector-newswire-1966566.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kkr-2019-07-03-corel-90-million-knowledge-workers." }, { "id": "corel-10-k-fy2008-2009-02-09-installed-base-100-million-active-users", "family": "creative-engineering-media-apps", "statement": "Over 100 million people actively used Corel software (CorelDRAW, WordPerfect, WinZip, WinDVD and others) in over 75 countries, by Corel's estimate in its last annual report as a listed company (Corel, 2009).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "active users, estimated installed base (company-wide)", "display_value": "over 100 million", "display_label": "Corel 10-K, fiscal 2008", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2008-11", "population": "Estimated installed base of active users of all Corel products", "sample_n": null, "publisher": "Corel Corporation", "source_title": "Corel Corporation Form 10-K for the fiscal year ended November 30, 2008", "source_url": "https://www.sec.gov/Archives/edgar/data/890640/000095012309002167/y74507e10vk.htm", "source_type": "primary", "source_access": "open", "published_at": "2009-02-09", "accessed_at": "2026-10-14", "quote": "We are a leading global packaged software company with an estimated installed base of over 100 million active users in over 75 countries.", "locator": "Part I, Item 1, Business, first sentence", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Corel's last 10-K (Vector Capital took Corel private again in January 2010). It gives no CorelDRAW user or installed-base figure; the 100 million is mostly OEM-bundled WinDVD (installed base 'exceeding 200 million copies') and WinZip ('over 185 million downloads', same filing). The fiscal 2006 10-K said 40 million current users before the InterVideo (WinDVD) acquisition. The line lived on in Corel press boilerplate ('more than 100 million active users in over 75 countries') at least until 2012 and is still repeated in 2026. WordPerfect: the filing calls WordPerfect Office 'the leading alternative to Microsoft Office' but gives no user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#corel-10-k-fy2008-2009-02-09-installed-base-100-million-active-users", "citation_text": "Over 100 million people actively used Corel software (CorelDRAW, WordPerfect, WinZip, WinDVD and others) in over 75 countries, by Corel's estimate in its last annual report as a listed company (Corel, 2009). Source: Corel Corporation, \"Corel Corporation Form 10-K for the fiscal year ended November 30, 2008\" (https://www.sec.gov/Archives/edgar/data/890640/000095012309002167/y74507e10vk.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#corel-10-k-fy2008-2009-02-09-installed-base-100-million-active-users." }, { "id": "architosh-2015-12-06-coreldraw-over-10-million-users-corel-product-manager", "family": "creative-engineering-media-apps", "statement": "Over 10 million people used CorelDRAW worldwide in 2015, over 4 million of them on the current version, a Corel senior product manager told Architosh, the last specific CorelDRAW user figure found (Architosh, 2015).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "users of CorelDRAW (Corel's claim)", "display_value": "over 10 million", "display_label": "Corel product manager in Architosh, December 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "CorelDRAW users, all versions (4 million+ on the current version)", "sample_n": null, "publisher": "Architosh", "source_title": "In Berlin, Klaus Vossen explains why CorelCAD may be right for your company", "source_url": "https://architosh.com/2015/12/in-berlin-klaus-vossen-explains-why-corelcad-may-be-right-for-your-company/", "source_type": "secondary", "source_access": "open", "published_at": "2015-12-06", "accessed_at": "2026-10-14", "quote": "Corel has over 4 million active users on the “current version” alone and over 10 million CorelDRAW users in the world.", "locator": "Opening paragraph (interview with Klaus Vossen, senior product manager for CorelDRAW products)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Corel's claim reported by trade press; no method. The same article says CorelDRAW reached 1 million users in 1994. Since then Corel and its successors have published no CorelDRAW-specific number: coreldraw.com says only 'Join millions of users across thousands of global organizations who use CorelDRAW' (fetched 14 October 2026, saved as coreldraw-2026-10-14-coreldraw-home.txt; the wording dates from 2022 per Wayback).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#architosh-2015-12-06-coreldraw-over-10-million-users-corel-product-manager", "citation_text": "Over 10 million people used CorelDRAW worldwide in 2015, over 4 million of them on the current version, a Corel senior product manager told Architosh, the last specific CorelDRAW user figure found (Architosh, 2015). Source: Architosh, \"In Berlin, Klaus Vossen explains why CorelCAD may be right for your company\" (https://architosh.com/2015/12/in-berlin-klaus-vossen-explains-why-corelcad-may-be-right-for-your-company/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#architosh-2015-12-06-coreldraw-over-10-million-users-corel-product-manager." }, { "id": "pinnacle-2026-10-14-pinnacle-studio-13-million-users", "family": "creative-engineering-media-apps", "statement": "More than 13 million users of Pinnacle Studio video-editing software, Corel claims on its Pinnacle post-installation page, a claim unchanged since at least November 2022 (Corel, 2026).", "short_statement": null, "short_refs": null, "value": 13000000, "unit": "users of Pinnacle Studio (vendor claim, undefined, likely cumulative)", "display_value": "13+ million", "display_label": "pinnaclesys.com, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Pinnacle Studio users (undefined)", "sample_n": null, "publisher": "Corel Corporation (Pinnacle Systems brand)", "source_title": "Pinnacle Studio: Thank You For Installing (trial post-installation page)", "source_url": "https://www.pinnaclesys.com/en/products/studio/trial-thank-you-install.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Join the 13+ million users editing with Pinnacle Studio", "locator": "Page heading below 'Thank You For Installing' (fetched 14 October 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The only Pinnacle Studio user figure found; same wording in Wayback captures of 13 November 2022 and 14 July 2024 (saved as pinnacle-2022-11-13-wayback-studio-trial-thank-you-page.txt). Likely cumulative since the 1990s: in March 2005 Avid said Pinnacle's consumer video business had 'shipped more than 10 million units' (Form 425, saved as avid-pinnacle-2005-03-21-form-425-merger-communication.txt). Corel bought Pinnacle Studio from Avid in July 2012.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#pinnacle-2026-10-14-pinnacle-studio-13-million-users", "citation_text": "More than 13 million users of Pinnacle Studio video-editing software, Corel claims on its Pinnacle post-installation page, a claim unchanged since at least November 2022 (Corel, 2026). Source: Corel Corporation (Pinnacle Systems brand), \"Pinnacle Studio: Thank You For Installing (trial post-installation page)\" (https://www.pinnaclesys.com/en/products/studio/trial-thank-you-install.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#pinnacle-2026-10-14-pinnacle-studio-13-million-users." }, { "id": "autodesk-2018-02-14-corporate-one-pager-over-200-million-people", "family": "creative-engineering-media-apps", "statement": "Over 200 million people worldwide used Autodesk software, free apps included, Autodesk said in its corporate fact sheet of early 2018, when it had 3.7 million paid subscriptions (Autodesk, 2018).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "people using Autodesk software (company claim, free apps included)", "display_value": "over 200 million", "display_label": "Autodesk corporate fact sheet, 2018", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "All people using any Autodesk software, paid or free (undefined)", "sample_n": null, "publisher": "Autodesk, Inc.", "source_title": "Autodesk makes software for people who make things (corporate one-pager)", "source_url": "https://adsknews.autodesk.com/app/uploads/2019/10/autodesk-corporate-one-pager-en.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-02-14", "accessed_at": "2026-10-14", "quote": "Over 200 million people worldwide use Autodesk software to unlock their creativity and solve important design, business, environmental, and societal challenges", "locator": "Page 1, 'Our customers' box", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Date: the PDF was created 14 February 2018 and quotes 2017 revenue and staff; it sits in an October 2019 upload folder. Counts everyone who used any Autodesk product including free consumer and education apps (SketchBook, Tinkercad and others), so it is not an AutoCAD figure: compare 3.72 million paid subscriptions at January 2018 (record autodesk-q4-fy2018-results-2018-03-06-total-subscriptions-3-72-million), a ratio of more than 50 to 1. A search snippet of Autodesk's LinkedIn page reads 'over 100 million people use Autodesk software' (not fetched: LinkedIn blocks automated access).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#autodesk-2018-02-14-corporate-one-pager-over-200-million-people", "citation_text": "Over 200 million people worldwide used Autodesk software, free apps included, Autodesk said in its corporate fact sheet of early 2018, when it had 3.7 million paid subscriptions (Autodesk, 2018). Source: Autodesk, Inc., \"Autodesk makes software for people who make things (corporate one-pager)\" (https://adsknews.autodesk.com/app/uploads/2019/10/autodesk-corporate-one-pager-en.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#autodesk-2018-02-14-corporate-one-pager-over-200-million-people." }, { "id": "readycontacts-2026-10-05-restates-autocad-4-4-million-subscriptions-2022", "family": "creative-engineering-media-apps", "statement": "Over 4.4 million active subscriptions to AutoCAD and AutoCAD LT as of 2022, a sales-leads site says Autodesk reports, though Autodesk has never published an AutoCAD-only subscription count (ReadyContacts, 2026).", "short_statement": null, "short_refs": null, "value": 4400000, "unit": "subscriptions (restated, misattributed)", "display_value": "over 4.4 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022", "population": "AutoCAD and AutoCAD LT subscriptions (as restated)", "sample_n": null, "publisher": "ReadyContacts", "source_title": "List of Autodesk AutoCAD Customers (target account profiling page)", "source_url": "https://www.readycontacts.com/target-account-profiling/autodesk-autocad/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-10-05", "accessed_at": "2026-10-14", "quote": "As of 2022, Autodesk reports having over 4.4 million active subscriptions for AutoCAD and AutoCAD LT.", "locator": "FAQ 'How many customers does Autodesk AutoCAD have?' (page dated 5 October 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, untraceable as worded: Autodesk's results and 10-Ks give subscriptions only for all products together. The nearest Autodesk figures are 4.47 million subscription-plan subscriptions at January 2020 and 4.87 million total subscriptions at January 2020 (both all products, Q4 fiscal 2020 release); at January 2022 the all-product total was 6.04 million. So the claim changes the product (all Autodesk to AutoCAD) and the year. Technographics/lead-generation site: no method.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#readycontacts-2026-10-05-restates-autocad-4-4-million-subscriptions-2022", "citation_text": "Over 4.4 million active subscriptions to AutoCAD and AutoCAD LT as of 2022, a sales-leads site says Autodesk reports, though Autodesk has never published an AutoCAD-only subscription count (ReadyContacts, 2026). Source: ReadyContacts, \"List of Autodesk AutoCAD Customers (target account profiling page)\" (https://www.readycontacts.com/target-account-profiling/autodesk-autocad/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#readycontacts-2026-10-05-restates-autocad-4-4-million-subscriptions-2022." }, { "id": "oman-observer-2017-03-04-restates-autocad-12-million-free-users", "family": "creative-engineering-media-apps", "statement": "Almost 12 million people worldwide might be using AutoCAD and AutoCAD LT for free, an Oman Observer opinion column said Autodesk believed in March 2017 (Oman Observer, 2017).", "short_statement": null, "short_refs": null, "value": 12000000, "unit": "people using AutoCAD without paying (restated estimate)", "display_value": "almost 12 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-03", "population": "Unlicensed AutoCAD and AutoCAD LT users (as restated)", "sample_n": null, "publisher": "Oman Observer", "source_title": "What the future holds for software firm Autodesk? (opinion, Stefano Virgilli)", "source_url": "https://www.omanobserver.om/article/86748/Opinion/what-the-future-holds-for-software-firm-autodesk", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2017-03-04", "accessed_at": "2026-10-14", "quote": "The company believes that almost 12 million people worldwide might be using their AutoCAD and AutoCAD Lite for free.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, untraced: no Autodesk document with 12 million free AutoCAD users was found. Two days earlier (2 March 2017 earnings call) co-CEO Andrew Anagnost spoke of '6 million plus pirates' across Autodesk software (record engineering-com-2017-03-08-autodesk-6-million-pirates-anagnost); Jon Peddie Research (2019) reported Autodesk executives citing 10 to 12 million AutoCAD copies in use, three quarters pirated. The column's other figures (2.58 million total subscriptions) are Autodesk's January 2016 numbers, a year out of date.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#oman-observer-2017-03-04-restates-autocad-12-million-free-users", "citation_text": "Almost 12 million people worldwide might be using AutoCAD and AutoCAD LT for free, an Oman Observer opinion column said Autodesk believed in March 2017 (Oman Observer, 2017). Source: Oman Observer, \"What the future holds for software firm Autodesk? (opinion, Stefano Virgilli)\" (https://www.omanobserver.om/article/86748/Opinion/what-the-future-holds-for-software-firm-autodesk). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#oman-observer-2017-03-04-restates-autocad-12-million-free-users." }, { "id": "techjockey-2026-10-14-restates-coreldraw-community-over-10-million-users", "family": "creative-engineering-media-apps", "statement": "CorelDRAW has a community of over 10 million users, an Indian software marketplace says without a source (Techjockey, 2026).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "users (restated, undated)", "display_value": "over 10 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "CorelDRAW users (as restated)", "sample_n": null, "publisher": "Techjockey", "source_title": "CorelDraw Graphics Suite Pricing & Reviews 2026 (product listing)", "source_url": "https://www.techjockey.com/detail/coreldraw-graphics-suit", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "It has a community of over 10 million users with an active interactive forum which is accessible through the software to get essential tips.", "locator": "Product overview paragraph (page undated; fetched 14 October 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, stale: matches the 'over 10 million CorelDRAW users' a Corel product manager gave Architosh in December 2015 (record architosh-2015-12-06-coreldraw-over-10-million-users-corel-product-manager); Corel has given no CorelDRAW number since and now says 'millions'. published_at is the access date (page undated).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techjockey-2026-10-14-restates-coreldraw-community-over-10-million-users", "citation_text": "CorelDRAW has a community of over 10 million users, an Indian software marketplace says without a source (Techjockey, 2026). Source: Techjockey, \"CorelDraw Graphics Suite Pricing & Reviews 2026 (product listing)\" (https://www.techjockey.com/detail/coreldraw-graphics-suit). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techjockey-2026-10-14-restates-coreldraw-community-over-10-million-users." }, { "id": "yespress-2026-07-15-restates-corel-100-million-people-75-countries", "family": "creative-engineering-media-apps", "statement": "Corel's products are used by more than 100 million people in over 75 countries, a 2026 company profile says Corel states, repeating a figure from Corel's 2008 annual report (Yespress, 2026).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "people using Corel products (restated)", "display_value": "more than 100 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Users of all Corel products (as restated)", "sample_n": null, "publisher": "Yespress", "source_title": "Corel Corporation (company profile)", "source_url": "https://yespress.io/corel-corporation", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-07-15", "accessed_at": "2026-10-14", "quote": "How many people use Corel software? Corel says its products are used by more than 100 million people across over 75 countries.", "locator": "FAQ section (page published 15 July 2026, modified 22 August 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, stale by 17 years: traces to Corel's fiscal 2008 10-K ('estimated installed base of over 100 million active users in over 75 countries', record corel-10-k-fy2008-2009-02-09-installed-base-100-million-active-users) and the press boilerplate that followed until at least 2012. Corel's later figures are lower and different: 90 million knowledge workers (2019), 2.5 million paying customer relationships (2022); today it says 'millions'. Company-wide, not CorelDRAW.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#yespress-2026-07-15-restates-corel-100-million-people-75-countries", "citation_text": "Corel's products are used by more than 100 million people in over 75 countries, a 2026 company profile says Corel states, repeating a figure from Corel's 2008 annual report (Yespress, 2026). Source: Yespress, \"Corel Corporation (company profile)\" (https://yespress.io/corel-corporation). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#yespress-2026-07-15-restates-corel-100-million-people-75-countries." }, { "id": "dassault-systemes-2026-01-29-3dexperience-world-2026-solidworks-8-million-users", "family": "creative-engineering-media-apps", "statement": "8 million people used SOLIDWORKS and its 3DEXPERIENCE platform tools worldwide in January 2026, by Dassault Systèmes' count, SOLIDWORKS chief executive Manish Kumar said ahead of 3DEXPERIENCE World 2026 (Dassault Systèmes, 2026).", "short_statement": null, "short_refs": null, "value": 8000000, "unit": "users (Dassault Systèmes' claim, undefined)", "display_value": "8 million", "display_label": "Dassault Systèmes press release, January 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01", "population": "Users of SOLIDWORKS and 3DEXPERIENCE platform tools in the SOLIDWORKS portfolio", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "AI at the Forefront of Creation and Innovation: Exploring the Future of Design and Manufacturing at Dassault Systèmes' 3DEXPERIENCE World 2026", "source_url": "https://www.3ds.com/assets/invest/2026-01/dassault-systemes-3dexperience-world-2026-pr-final-29-jan-2026.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-01-29", "accessed_at": "2026-10-14", "quote": "At 3DEXPERIENCE World 2026, we will demonstrate the value of our AI-powered portfolio for SOLIDWORKS and 3DEXPERIENCE platform users - a legacy of innovation that keeps pushing product development forward to serve 8 million users", "locator": "Closing quote of Manish Kumar, CEO and Vice President R&D, SOLIDWORKS (page 2)", "derived": false, "formula": null, "headline": false, "series": "solidworks-users-dassault-claims", "history": [], "notes": "Vendor claim with no published definition: Dassault does not say whether students, education licences or free tools are included, and the measure shifts between users, active users and community members. The latest SOLIDWORKS-specific count found. Dassault's 2025 Universal Registration Document says only that SOLIDWORKS empowers 'millions of users', and the SOLIDWORKS 2025 and 2026 launch releases say 'millions'. A search-engine summary of Dassault's June 2025 Capital Markets Day deck (investor.3ds.com/static-files/244bcb42-1a84-4dff-9f65-a577cd67916b) mentions 8,000,000 users, 1,400,000+ commercial seats and 285,000+ commercial clients for SOLIDWORKS, but the file returns HTTP 403 and has no Wayback copy, so those figures are not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2026-01-29-3dexperience-world-2026-solidworks-8-million-users", "citation_text": "8 million people used SOLIDWORKS and its 3DEXPERIENCE platform tools worldwide in January 2026, by Dassault Systèmes' count, SOLIDWORKS chief executive Manish Kumar said ahead of 3DEXPERIENCE World 2026 (Dassault Systèmes, 2026). Source: Dassault Systèmes, \"AI at the Forefront of Creation and Innovation: Exploring the Future of Design and Manufacturing at Dassault Systèmes' 3DEXPERIENCE World 2026\" (https://www.3ds.com/assets/invest/2026-01/dassault-systemes-3dexperience-world-2026-pr-final-29-jan-2026.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2026-01-29-3dexperience-world-2026-solidworks-8-million-users." }, { "id": "dassault-systemes-de-2023-03-01-solidworks-seven-million-users", "family": "creative-engineering-media-apps", "statement": "7 million users of SOLIDWORKS worldwide in early 2023, Dassault Systèmes said in its German-language review of 3DEXPERIENCE World 2023 (Dassault Systèmes, 2023).", "short_statement": null, "short_refs": null, "value": 7000000, "unit": "users (Dassault Systèmes' claim, undefined)", "display_value": "7 million", "display_label": "Dassault Systèmes Germany, March 2023", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-03", "population": "SOLIDWORKS users (Anwender), undefined", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Highlights der 3DEXPERIENCE World 2023: Führende Unternehmen zeigen den Weg Richtung Innovation und Cloud", "source_url": "https://www.3ds.com/de/newsroom/media-alerts/highlights-3dexperience-world-2023", "source_type": "manufacturer", "source_access": "open", "published_at": "2023-03-01", "accessed_at": "2026-10-14", "quote": "Zudem dürfen sich die mittlerweile sieben Millionen SOLIDWORKS-Anwender auf folgende Software-Updates freuen:", "locator": "Paragraph introducing the SOLIDWORKS 2023 updates (German-language media alert)", "derived": false, "formula": null, "headline": false, "series": "solidworks-users-dassault-claims", "history": [], "notes": "Vendor claim with no published definition: Dassault does not say whether students, education licences or free tools are included, and the measure shifts between users, active users and community members. Translation: 'In addition, the now seven million SOLIDWORKS users can look forward to the following software updates'. No English-language equivalent found on 3ds.com. Engineering.com (15 June 2023) wrote of '8 million active SOLIDWORKS users', a number it says Dassault shared at the same Nashville conference in February 2023: the two accounts of the 2023 figure differ.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-de-2023-03-01-solidworks-seven-million-users", "citation_text": "7 million users of SOLIDWORKS worldwide in early 2023, Dassault Systèmes said in its German-language review of 3DEXPERIENCE World 2023 (Dassault Systèmes, 2023). Source: Dassault Systèmes, \"Highlights der 3DEXPERIENCE World 2023: Führende Unternehmen zeigen den Weg Richtung Innovation und Cloud\" (https://www.3ds.com/de/newsroom/media-alerts/highlights-3dexperience-world-2023). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-de-2023-03-01-solidworks-seven-million-users." }, { "id": "solidworks-2020-05-29-over-6-million-in-solidworks-community", "family": "creative-engineering-media-apps", "statement": "Over 6 million people in the SOLIDWORKS user community worldwide in 2020, by Dassault's SOLIDWORKS unit's count on its SOLIDWORKS Live channel (Dassault Systèmes SOLIDWORKS, 2020).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "members of the SOLIDWORKS community (Dassault's claim)", "display_value": "over 6 million", "display_label": "SOLIDWORKS Live, 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-05", "population": "SOLIDWORKS community members, undefined (students included, per the same text)", "sample_n": null, "publisher": "Dassault Systèmes SOLIDWORKS", "source_title": "Suchit Jain Interview: 3DEXPERIENCE World (SOLIDWORKS Live)", "source_url": "https://live.solidworks.com/demand/suchit-jain-interview-3dexperience-world", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-05-29", "accessed_at": "2026-10-14", "quote": "3D EXPERIENCE World is all about celebrating our users – and we have over 6 million of them in the SOLIDWORKS community.", "locator": "Event Details text of the on-demand video page (upload date 29 May 2020)", "derived": false, "formula": null, "headline": false, "series": "solidworks-users-dassault-claims", "history": [], "notes": "Vendor claim with no published definition: Dassault does not say whether students, education licences or free tools are included, and the measure shifts between users, active users and community members. Community, not paying users; the same text says the community often starts in school. Published date is the video upload date; the interview is from 3DEXPERIENCE World 2020 (February 2020). In October 2020 SOLIDWORKS CEO Gian Paolo Bassi told the press 'well above 5 million users, with 453,000 certified users' (Digital Engineering 24/7, 10 October 2020, saved as digital-engineering-247-2020-10-10-solidworks-2021-cloud-centric.txt): two 2020 figures from the same company differ.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#solidworks-2020-05-29-over-6-million-in-solidworks-community", "citation_text": "Over 6 million people in the SOLIDWORKS user community worldwide in 2020, by Dassault's SOLIDWORKS unit's count on its SOLIDWORKS Live channel (Dassault Systèmes SOLIDWORKS, 2020). Source: Dassault Systèmes SOLIDWORKS, \"Suchit Jain Interview: 3DEXPERIENCE World (SOLIDWORKS Live)\" (https://live.solidworks.com/demand/suchit-jain-interview-3dexperience-world). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#solidworks-2020-05-29-over-6-million-in-solidworks-community." }, { "id": "dassault-systemes-2016-09-21-solidworks-2017-more-than-3-1-million-users", "family": "creative-engineering-media-apps", "statement": "More than 3.1 million users of SOLIDWORKS worldwide in September 2016, Dassault Systèmes said when it launched SOLIDWORKS 2017 (Dassault Systèmes, 2016).", "short_statement": null, "short_refs": null, "value": 3100000, "unit": "users (Dassault Systèmes' claim, undefined)", "display_value": "more than 3.1 million", "display_label": "SOLIDWORKS 2017 launch, September 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-09", "population": "SOLIDWORKS users, undefined", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Dassault Systèmes Introduces SOLIDWORKS 2017", "source_url": "https://www.3ds.com/newsroom/press-releases/dassault-systemes-introduces-solidworks-2017", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-09-21", "accessed_at": "2026-10-14", "quote": "more than 3.1 million users can create multisensory experiences through innovative product design", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "solidworks-users-dassault-claims", "history": [], "notes": "Vendor claim with no published definition: Dassault does not say whether students, education licences or free tools are included, and the measure shifts between users, active users and community members. A month later the SOLIDWORKS blog counted 'over 2.3 million active users at over 234,800 companies' plus more than two million students (record solidworks-2016-10-28-over-2-3-million-active-users-234800-companies), so the 3.1 million is not a count of active commercial users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2016-09-21-solidworks-2017-more-than-3-1-million-users", "citation_text": "More than 3.1 million users of SOLIDWORKS worldwide in September 2016, Dassault Systèmes said when it launched SOLIDWORKS 2017 (Dassault Systèmes, 2016). Source: Dassault Systèmes, \"Dassault Systèmes Introduces SOLIDWORKS 2017\" (https://www.3ds.com/newsroom/press-releases/dassault-systemes-introduces-solidworks-2017). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2016-09-21-solidworks-2017-more-than-3-1-million-users." }, { "id": "dassault-systemes-2015-10-01-solidworks-2016-2-7-million-users", "family": "creative-engineering-media-apps", "statement": "2.7 million users of SOLIDWORKS worldwide in October 2015, Dassault Systèmes said when it launched SOLIDWORKS 2016 (Dassault Systèmes, 2015).", "short_statement": null, "short_refs": null, "value": 2700000, "unit": "users (Dassault Systèmes' claim, undefined)", "display_value": "2.7 million", "display_label": "SOLIDWORKS 2016 launch, October 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-10", "population": "SOLIDWORKS users, undefined", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Dassault Systèmes Launches SOLIDWORKS 2016", "source_url": "https://www.3ds.com/newsroom/press-releases/dassault-systemes-launches-solidworks-2016", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-10-01", "accessed_at": "2026-10-14", "quote": "SOLIDWORKS 2016 delivers new and enhanced capabilities that will help 2.7 million users quickly and easily innovate, design, validate, collaborate and build", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "solidworks-users-dassault-claims", "history": [], "notes": "Vendor claim with no published definition: Dassault does not say whether students, education licences or free tools are included, and the measure shifts between users, active users and community members. Dassault used the same 2.7 million figure in February 2014 (MySolidWorks release), so the claim did not move for some 20 months. Earliest point of this series.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2015-10-01-solidworks-2016-2-7-million-users", "citation_text": "2.7 million users of SOLIDWORKS worldwide in October 2015, Dassault Systèmes said when it launched SOLIDWORKS 2016 (Dassault Systèmes, 2015). Source: Dassault Systèmes, \"Dassault Systèmes Launches SOLIDWORKS 2016\" (https://www.3ds.com/newsroom/press-releases/dassault-systemes-launches-solidworks-2016). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2015-10-01-solidworks-2016-2-7-million-users." }, { "id": "dassault-systemes-2013-01-22-solidworks-two-million-licenses-sold", "family": "creative-engineering-media-apps", "statement": "2 million licences of SolidWorks had been sold worldwide by January 2013, Dassault Systèmes said (Dassault Systèmes, 2013).", "short_statement": null, "short_refs": null, "value": 2000000, "unit": "licences sold (cumulative since 1995)", "display_value": "2 million", "display_label": "Dassault Systèmes press release, January 2013", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-01", "population": "Commercial SolidWorks licences sold since launch", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Dassault Systèmes Announces SolidWorks Surpasses Two Million Licenses Sold", "source_url": "https://www.3ds.com/newsroom/press-releases/dassault-systemes-announces-solidworks-surpasses-two-million-licenses-sold", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-01-22", "accessed_at": "2026-10-14", "quote": "today announced that it has sold two million licenses of its SolidWorks 3D design software", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Licences sold over time, not active users. The same release says the 3D ContentCentral sharing site registered its one millionth user. The only SolidWorks sales-volume figure Dassault has published as a milestone.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2013-01-22-solidworks-two-million-licenses-sold", "citation_text": "2 million licences of SolidWorks had been sold worldwide by January 2013, Dassault Systèmes said (Dassault Systèmes, 2013). Source: Dassault Systèmes, \"Dassault Systèmes Announces SolidWorks Surpasses Two Million Licenses Sold\" (https://www.3ds.com/newsroom/press-releases/dassault-systemes-announces-solidworks-surpasses-two-million-licenses-sold). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2013-01-22-solidworks-two-million-licenses-sold." }, { "id": "dassault-systemes-2015-02-10-two-million-solidworks-education-licenses", "family": "creative-engineering-media-apps", "statement": "2 million SOLIDWORKS licences had been installed at schools and universities worldwide by February 2015, Dassault Systèmes said (Dassault Systèmes, 2015).", "short_statement": null, "short_refs": null, "value": 2000000, "unit": "education licences installed (cumulative)", "display_value": "2 million", "display_label": "Dassault Systèmes press release, February 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-02", "population": "SOLIDWORKS licences installed at educational institutions", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Dassault Systèmes Reaches Two Million SOLIDWORKS Education Licenses Milestone", "source_url": "https://www.3ds.com/newsroom/press-releases/dassault-systemes-reaches-two-million-solidworks-education-licenses-milestone", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-02-10", "accessed_at": "2026-10-14", "quote": "two million SOLIDWORKS 3D design application licenses have now been installed at educational institutions worldwide", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Education licences, not commercial users. Set beside the 2.7 million users Dassault claimed in 2014 and 2015, it suggests the user claims cannot include every education licence, but Dassault never says.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2015-02-10-two-million-solidworks-education-licenses", "citation_text": "2 million SOLIDWORKS licences had been installed at schools and universities worldwide by February 2015, Dassault Systèmes said (Dassault Systèmes, 2015). Source: Dassault Systèmes, \"Dassault Systèmes Reaches Two Million SOLIDWORKS Education Licenses Milestone\" (https://www.3ds.com/newsroom/press-releases/dassault-systemes-reaches-two-million-solidworks-education-licenses-milestone). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-2015-02-10-two-million-solidworks-education-licenses." }, { "id": "solidworks-2016-10-28-over-2-3-million-active-users-234800-companies", "family": "creative-engineering-media-apps", "statement": "Over 2.3 million active users of SOLIDWORKS at over 234,800 companies in 80 countries in October 2016, the SOLIDWORKS company blog said (Dassault Systèmes SOLIDWORKS, 2016).", "short_statement": null, "short_refs": null, "value": 2300000, "unit": "active users (SOLIDWORKS blog)", "display_value": "over 2.3 million", "display_label": "SOLIDWORKS blog, October 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-10", "population": "Active SOLIDWORKS users at companies (students counted separately)", "sample_n": null, "publisher": "Dassault Systèmes SOLIDWORKS", "source_title": "The Growing SOLIDWORKS Nation (SOLIDWORKS Blog)", "source_url": "https://blogs.solidworks.com/solidworksblog/2016/10/growing-solidworks-nation.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-10-28", "accessed_at": "2026-10-14", "quote": "Today, there are over 2.3 million active users at over 234,800 companies in 80 countries", "locator": "Section 'The SOLIDWORKS Population'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same post says 'more than two million students use SOLIDWORKS at 31,000 schools' and expects 5.2 million DraftSight and SOLIDWORKS users combined by the end of 2016. Written by a SOLIDWORKS employee. The 234,800 companies is the latest SOLIDWORKS-only company count found that could be fetched. Contradicts the 'more than 3.1 million users' of the SOLIDWORKS 2017 launch a month earlier unless that figure counts students or free users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#solidworks-2016-10-28-over-2-3-million-active-users-234800-companies", "citation_text": "Over 2.3 million active users of SOLIDWORKS at over 234,800 companies in 80 countries in October 2016, the SOLIDWORKS company blog said (Dassault Systèmes SOLIDWORKS, 2016). Source: Dassault Systèmes SOLIDWORKS, \"The Growing SOLIDWORKS Nation (SOLIDWORKS Blog)\" (https://blogs.solidworks.com/solidworksblog/2016/10/growing-solidworks-nation.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#solidworks-2016-10-28-over-2-3-million-active-users-234800-companies." }, { "id": "dassault-systemes-urd-2025-2026-03-31-45-million-users-390000-customers-all-brands", "family": "creative-engineering-media-apps", "statement": "45 million users and over 390,000 customers of Dassault Systèmes software across all its brands (CATIA, SOLIDWORKS and others) worldwide in 2025, plus 12 million students, Dassault Systèmes said in its 2025 Universal Registration Document (Dassault Systèmes, 2026).", "short_statement": null, "short_refs": null, "value": 45000000, "unit": "users of all Dassault Systèmes software (company claim)", "display_value": "45 million", "display_label": "Dassault Systèmes 2025 annual report", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Users of all Dassault Systèmes brands; customers and students counted separately", "sample_n": null, "publisher": "Dassault Systèmes", "source_title": "Dassault Systèmes 2025 Universal Registration Document (English translation)", "source_url": "https://investor.3ds.com/static-files/ce30eb59-e3df-4f57-af64-d7f105bb3cc3", "source_type": "primary", "source_access": "open", "published_at": "2026-03-31", "accessed_at": "2026-10-14", "quote": "bringing together a community of over 390,000 customers, 45 million users, and 12 million students", "locator": "Chapter 1, Dassault Systèmes' Vision, Strategy and Performance (Customers as Catalysts and Partners); Wayback snapshot https://web.archive.org/web/20260727142850/https://investor.3ds.com/static-files/ce30eb59-e3df-4f57-af64-d7f105bb3cc3", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Company-wide context, not a SOLIDWORKS figure: the same document says only that SOLIDWORKS empowers 'millions of users' and gives no SOLIDWORKS user, seat or customer count. Elsewhere it says 'support for more than 10 million students'. The URD was filed with the AMF on 31 March 2026; investor.3ds.com blocks automated fetches, so the copy is the Wayback capture.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-urd-2025-2026-03-31-45-million-users-390000-customers-all-brands", "citation_text": "45 million users and over 390,000 customers of Dassault Systèmes software across all its brands (CATIA, SOLIDWORKS and others) worldwide in 2025, plus 12 million students, Dassault Systèmes said in its 2025 Universal Registration Document (Dassault Systèmes, 2026). Source: Dassault Systèmes, \"Dassault Systèmes 2025 Universal Registration Document (English translation)\" (https://investor.3ds.com/static-files/ce30eb59-e3df-4f57-af64-d7f105bb3cc3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dassault-systemes-urd-2025-2026-03-31-45-million-users-390000-customers-all-brands." }, { "id": "wikipedia-2026-10-14-restates-solidworks-7-5-million-users-2024", "family": "creative-engineering-media-apps", "statement": "SolidWorks had an estimated 7.5 million users as of 2024, Wikipedia says, citing an Engineering.com guide that gives 8 million active users shared by Dassault in February 2023 (Wikipedia, 2026).", "short_statement": null, "short_refs": null, "value": 7500000, "unit": "users (restated estimate)", "display_value": "7.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "SolidWorks users (estimate as restated)", "sample_n": null, "publisher": "Wikipedia", "source_title": "SolidWorks (Wikipedia article)", "source_url": "https://en.wikipedia.org/wiki/SolidWorks", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "As of 2024, SolidWorks had an estimated 7.5 million users.", "locator": "Lead section, second paragraph; reference to Stephen Petrock, 'The Guide to Passing the SOLIDWORKS CSWP', Engineering.com, 15 June 2023", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, traced: the cited Engineering.com article (saved as engineering-com-2023-06-15-guide-to-passing-the-solidworks-cswp.txt) says 'Out of the 8 million* active SOLIDWORKS users worldwide' and footnotes it to a number 'shared by Dassault Systems at its annual conference in Nashville in February 2023'. So Wikipedia changes both the figure (8 to 7.5 million) and the date (2023 to 2024); Dassault's own written figures are seven million (March 2023) and 8 million (January 2026). The 7.5 million is now the most repeated SolidWorks number online (for example Apollo Technical, April 2026, which links Wikipedia). published_at is the access date of the live article.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-10-14-restates-solidworks-7-5-million-users-2024", "citation_text": "SolidWorks had an estimated 7.5 million users as of 2024, Wikipedia says, citing an Engineering.com guide that gives 8 million active users shared by Dassault in February 2023 (Wikipedia, 2026). Source: Wikipedia, \"SolidWorks (Wikipedia article)\" (https://en.wikipedia.org/wiki/SolidWorks). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-10-14-restates-solidworks-7-5-million-users-2024." }, { "id": "apollo-technical-2026-04-01-restates-solidworks-7-5-million-users", "family": "creative-engineering-media-apps", "statement": "SOLIDWORKS has an estimated 7.5 million users across more than 80 countries as of 2024, a careers site repeats from Wikipedia (Apollo Technical, 2026).", "short_statement": null, "short_refs": null, "value": 7500000, "unit": "users (restated estimate)", "display_value": "7.5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "SOLIDWORKS users (estimate as restated)", "sample_n": null, "publisher": "Apollo Technical", "source_title": "What Is SOLIDWORKS and What Is It Used For?", "source_url": "https://www.apollotechnical.com/what-is-solidworks-and-what-is-it-used-for/", "source_type": "aggregator-traced", "source_access": "open", "published_at": "2026-04-01", "accessed_at": "2026-10-14", "quote": "As of 2024, it has an estimated 7.5 million users across more than 80 countries.", "locator": "Key Takeaways list (links to the Wikipedia SolidWorks article)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement, traced to Wikipedia's 'estimated 7.5 million users' (record wikipedia-2026-10-14-restates-solidworks-7-5-million-users-2024), which itself misstates the 8 million Dassault figure reported by Engineering.com for February 2023. The '80 countries' comes from SOLIDWORKS' 2016 blog wording. Vendor's latest: 8 million users (January 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apollo-technical-2026-04-01-restates-solidworks-7-5-million-users", "citation_text": "SOLIDWORKS has an estimated 7.5 million users across more than 80 countries as of 2024, a careers site repeats from Wikipedia (Apollo Technical, 2026). Source: Apollo Technical, \"What Is SOLIDWORKS and What Is It Used For?\" (https://www.apollotechnical.com/what-is-solidworks-and-what-is-it-used-for/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apollo-technical-2026-04-01-restates-solidworks-7-5-million-users." }, { "id": "microsoft-lifecycle-2026-office-2003-support-ended-8-april-2014", "family": "microsoft-office-versions", "statement": "8 April 2014 was the end of extended support for Microsoft Office 2003, ten years after its 17 November 2003 start, on the same day as Windows XP (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "8 April 2014", "display_label": "", "display_hook": null, "row_label": "Office 2003", "publisher_short": null, "geography": "Worldwide", "period": "2014-04-08", "population": "Office 2003 (Basic, Professional, Professional Enterprise, Small Business, Standard, Student and Teacher, Web Components)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2003 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2003", "source_type": "primary", "source_access": "open", "published_at": "2022-10-26", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2003 11/17/2003 8:00:00 AM 4/15/2009 6:59:59 AM 4/9/2014 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2003-11-17; mainstream end 2009-04-14; extended end 2014-04-08. Context for the timeline only (the page brief starts at Office 2007). Windows XP's end of support date, 8 April 2014, is on page 1.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2003-support-ended-8-april-2014", "citation_text": "8 April 2014 was the end of extended support for Microsoft Office 2003, ten years after its 17 November 2003 start, on the same day as Windows XP (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office 2003 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2003). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2003-support-ended-8-april-2014." }, { "id": "microsoft-lifecycle-2026-office-2007-support-ended-10-october-2017", "family": "microsoft-office-versions", "statement": "10 October 2017 was the end of extended support for Microsoft Office 2007, more than ten years after its 27 January 2007 start and five years after mainstream support ended on 9 October 2012 (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 October 2017", "display_label": "", "display_hook": null, "row_label": "Office 2007", "publisher_short": null, "geography": "Worldwide", "period": "2017-10-10", "population": "Office 2007 (Basic, Enterprise, Home and Student, Multi Language Pack, Professional, Professional Plus, Small Business, Standard, Ultimate)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2007 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2007", "source_type": "primary", "source_access": "open", "published_at": "2022-10-12", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2007 1/27/2007 8:00:00 AM 10/10/2012 6:59:59 AM 10/11/2017 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2007-01-27; mainstream end 2012-10-09; extended end 2017-10-10. Microsoft's 'Plan an upgrade from older versions of Office' page gives the same end date in words ('Office 2007 | October 10, 2017').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2007-support-ended-10-october-2017", "citation_text": "10 October 2017 was the end of extended support for Microsoft Office 2007, more than ten years after its 27 January 2007 start and five years after mainstream support ended on 9 October 2012 (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office 2007 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2007). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2007-support-ended-10-october-2017." }, { "id": "microsoft-lifecycle-2026-office-2010-support-ended-13-october-2020", "family": "microsoft-office-versions", "statement": "13 October 2020 was the end of extended support for Microsoft Office 2010, ten years after its 15 July 2010 start and five years after mainstream support ended on 13 October 2015 (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2020", "display_label": "", "display_hook": null, "row_label": "Office 2010", "publisher_short": null, "geography": "Worldwide", "period": "2020-10-13", "population": "Office 2010 (Home and Student, Home and Business, Personal, Professional, Professional Plus, Standard, Starter and academic editions)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2010 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2010", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2010 7/15/2010 8:00:00 AM 10/14/2015 6:59:59 AM 10/14/2020 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2010-07-15; mainstream end 2015-10-13; extended end 2020-10-13. Confirmed in words on Microsoft's 'Plan an upgrade' page ('Office 2010 | October 13, 2020').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2010-support-ended-13-october-2020", "citation_text": "13 October 2020 was the end of extended support for Microsoft Office 2010, ten years after its 15 July 2010 start and five years after mainstream support ended on 13 October 2015 (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office 2010 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2010). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2010-support-ended-13-october-2020." }, { "id": "microsoft-lifecycle-2026-office-2013-support-ended-11-april-2023", "family": "microsoft-office-versions", "statement": "11 April 2023 was the end of extended support for Microsoft Office 2013, ten years after its 9 January 2013 start and five years after mainstream support ended on 10 April 2018 (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "11 April 2023", "display_label": "", "display_hook": null, "row_label": "Office 2013", "publisher_short": null, "geography": "Worldwide", "period": "2023-04-11", "population": "Office 2013 (Home and Student, Home and Business, Professional, Professional Plus, Standard and other editions)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2013 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2013", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2013 1/9/2013 8:00:00 AM 4/11/2018 6:59:59 AM 4/12/2023 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2013-01-09; mainstream end 2018-04-10; extended end 2023-04-11. Confirmed in words on Microsoft's 'End of support resources for Office' page ('Office 2013 | April 11, 2023').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2013-support-ended-11-april-2023", "citation_text": "11 April 2023 was the end of extended support for Microsoft Office 2013, ten years after its 9 January 2013 start and five years after mainstream support ended on 10 April 2018 (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office 2013 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2013). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2013-support-ended-11-april-2023." }, { "id": "microsoft-lifecycle-2026-office-2016-support-ended-14-october-2025", "family": "microsoft-office-versions", "statement": "14 October 2025 was the end of extended support for Microsoft Office 2016, ten years after its 22 September 2015 start and five years after mainstream support ended on 13 October 2020 (Microsoft Lifecycle, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "14 October 2025", "display_label": "Microsoft Lifecycle", "display_hook": null, "row_label": "Office 2016", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Office 2016 (Home and Business, Home and Student, Personal, Professional, Professional Plus, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2016 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2016", "source_type": "primary", "source_access": "open", "published_at": "2025-04-18", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2016 9/22/2015 8:00:00 AM 10/14/2020 6:59:59 AM 10/15/2025 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2015-09-22; mainstream end 2020-10-13; extended end 2025-10-14. Reused id from windows-11-adoption-statistics; that record's statement gave the mainstream end as 14 October 2020, but the raw value 10/14/2020 6:59:59 AM UTC displays as 13 October 2020 in Pacific time, so the statement is corrected here. Outlook 2016 has the same dates on its own lifecycle page (outlook-2016).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2016-support-ended-14-october-2025", "citation_text": "14 October 2025 was the end of extended support for Microsoft Office 2016, ten years after its 22 September 2015 start and five years after mainstream support ended on 13 October 2020 (Microsoft Lifecycle, 2025). Source: Microsoft, \"Microsoft Office 2016 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2016). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2016-support-ended-14-october-2025." }, { "id": "microsoft-lifecycle-2026-office-2019-support-ended-14-october-2025", "family": "microsoft-office-versions", "statement": "14 October 2025 was the end of extended support for Microsoft Office 2019, seven years after its 24 September 2018 start and two years after mainstream support ended on 10 October 2023 (Microsoft Lifecycle, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "14 October 2025", "display_label": "", "display_hook": null, "row_label": "Office 2019", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Office 2019 (Home and Business, Home and Student, Personal, Professional, Professional Academic, Professional Plus, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2019 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2019", "source_type": "primary", "source_access": "open", "published_at": "2025-04-18", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2019 9/24/2018 8:00:00 AM 10/11/2023 6:59:59 AM 10/15/2025 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2018-09-24; mainstream end 2023-10-10; extended end 2025-10-14. Office 2019 got a shortened lifecycle (five years mainstream, about two extended) so that it ended with Office 2016. Reused id from windows-11-adoption-statistics.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2019-support-ended-14-october-2025", "citation_text": "14 October 2025 was the end of extended support for Microsoft Office 2019, seven years after its 24 September 2018 start and two years after mainstream support ended on 10 October 2023 (Microsoft Lifecycle, 2025). Source: Microsoft, \"Microsoft Office 2019 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2019). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2019-support-ended-14-october-2025." }, { "id": "microsoft-lifecycle-2026-office-2021-retires-13-october-2026", "family": "microsoft-office-versions", "statement": "13 October 2026 was the retirement date of Office 2021, the one-time purchase for homes and small businesses on Windows and Mac, five years after its 5 October 2021 release, under the Modern Lifecycle Policy (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "retirement date", "display_value": "13 October 2026", "display_label": "Microsoft Lifecycle", "display_hook": null, "row_label": "Office 2021", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office 2021 (Home and Business, Home and Business for Mac, Home and Student, Home and Student for Mac, Professional)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2021 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/office-2021", "source_type": "primary", "source_access": "open", "published_at": "2024-01-24", "accessed_at": "2026-10-14", "quote": "Office 2021 10/5/2021 8:00:00 AM 10/14/2026 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Retirement Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2021-10-05; retirement 2026-10-13. The listing covers the Mac editions too, so Office 2021 for Mac retired on the same day. Reused id from windows-11-adoption-statistics (tense updated: the date passed yesterday).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2021-retires-13-october-2026", "citation_text": "13 October 2026 was the retirement date of Office 2021, the one-time purchase for homes and small businesses on Windows and Mac, five years after its 5 October 2021 release, under the Modern Lifecycle Policy (Microsoft Lifecycle, 2024). Source: Microsoft, \"Office 2021 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/office-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2021-retires-13-october-2026." }, { "id": "microsoft-lifecycle-2026-office-ltsc-2021-mainstream-support-ends-13-october-2026", "family": "microsoft-office-versions", "statement": "13 October 2026 was the end of support for Office LTSC 2021, the volume-licensed edition, after five years of mainstream support from 16 September 2021 and with no extended support phase (Microsoft Lifecycle, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "end-of-support date", "display_value": "13 October 2026", "display_label": "", "display_hook": null, "row_label": "Office LTSC 2021", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office LTSC 2021 (volume-licensed; the listing names the Standard and Standard for Mac editions)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office LTSC 2021 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2021", "source_type": "primary", "source_access": "open", "published_at": "2025-04-18", "accessed_at": "2026-10-14", "quote": "Office LTSC 2021 9/16/2021 8:00:00 AM 10/14/2026 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2021-09-16; mainstream end 2026-10-13; the table has no Extended End Date column. Microsoft's 'Ending Support in 2026' page names Office LTSC 2021, Outlook LTSC 2021, Project 2021 (LTSC), Visio LTSC 2021 and the single LTSC apps for 13 October 2026. Reused id from windows-11-adoption-statistics.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2021-mainstream-support-ends-13-october-2026", "citation_text": "13 October 2026 was the end of support for Office LTSC 2021, the volume-licensed edition, after five years of mainstream support from 16 September 2021 and with no extended support phase (Microsoft Lifecycle, 2025). Source: Microsoft, \"Office LTSC 2021 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2021). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2021-mainstream-support-ends-13-october-2026." }, { "id": "microsoft-lifecycle-2026-office-2024-retires-9-october-2029", "family": "microsoft-office-versions", "statement": "9 October 2029 is the retirement date of Office 2024, the one-time purchase for Windows and Mac released on 1 October 2024, giving it five years of support under the Modern Lifecycle Policy (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "retirement date", "display_value": "9 October 2029", "display_label": "", "display_hook": null, "row_label": "Office 2024", "publisher_short": null, "geography": "Worldwide", "period": "2029-10-09", "population": "Office 2024 (Home and Business, Home; Windows and Mac)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2024 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/office-2024", "source_type": "primary", "source_access": "open", "published_at": "2024-10-01", "accessed_at": "2026-10-14", "quote": "Office 2024 10/1/2024 8:00:00 AM 10/10/2029 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Retirement Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2024-10-01; retirement 2029-10-09. Editions listed: 'Home & Business (Windows & Mac), Home (Windows & Mac)'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2024-retires-9-october-2029", "citation_text": "9 October 2029 is the retirement date of Office 2024, the one-time purchase for Windows and Mac released on 1 October 2024, giving it five years of support under the Modern Lifecycle Policy (Microsoft Lifecycle, 2024). Source: Microsoft, \"Office 2024 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/office-2024). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2024-retires-9-october-2029." }, { "id": "microsoft-lifecycle-2026-office-ltsc-2024-support-ends-9-october-2029", "family": "microsoft-office-versions", "statement": "9 October 2029 is the end of support for Office LTSC 2024, the volume-licensed edition released on 18 September 2024, after five years of mainstream support and no extended support (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "end-of-support date", "display_value": "9 October 2029", "display_label": "", "display_hook": null, "row_label": "Office LTSC 2024", "publisher_short": null, "geography": "Worldwide", "period": "2029-10-09", "population": "Office LTSC 2024 (Embedded, Professional Plus, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office LTSC 2024 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2024", "source_type": "primary", "source_access": "open", "published_at": "2024-09-17", "accessed_at": "2026-10-14", "quote": "Office LTSC 2024 9/18/2024 8:00:00 AM 10/10/2029 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2024-09-18; mainstream end 2029-10-09. Microsoft's 2029 end-of-support list gives 'October 9, 2029' for Office LTSC 2024 and its apps, including Outlook LTSC 2024.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2024-support-ends-9-october-2029", "citation_text": "9 October 2029 is the end of support for Office LTSC 2024, the volume-licensed edition released on 18 September 2024, after five years of mainstream support and no extended support (Microsoft Lifecycle, 2024). Source: Microsoft, \"Office LTSC 2024 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2024). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2024-support-ends-9-october-2029." }, { "id": "microsoft-lifecycle-2026-office-for-mac-2011-support-ended-10-october-2017", "family": "microsoft-office-versions", "statement": "10 October 2017 was the end of support for Microsoft Office for Mac 2011, nearly seven years after its 9 December 2010 start, Microsoft having extended its support to give all customers the standard transition timeline (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 October 2017", "display_label": "", "display_hook": null, "row_label": "Office for Mac 2011", "publisher_short": null, "geography": "Worldwide", "period": "2017-10-10", "population": "Office for Mac 2011 (Academic, Home and Business, Home and Student, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office for Mac 2011 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-for-mac-2011", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft Office for Mac 2011 12/9/2010 8:00:00 AM 10/11/2017 6:59:59 AM ... Mainstream support for Microsoft Office for Mac 2011 is extended as shown", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'; Note below the table", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2010-12-09; mainstream end 2017-10-10 (Mac versions have mainstream support only). Ended the same day as Office 2007 for Windows.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-for-mac-2011-support-ended-10-october-2017", "citation_text": "10 October 2017 was the end of support for Microsoft Office for Mac 2011, nearly seven years after its 9 December 2010 start, Microsoft having extended its support to give all customers the standard transition timeline (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office for Mac 2011 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-for-mac-2011). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-for-mac-2011-support-ended-10-october-2017." }, { "id": "microsoft-lifecycle-2026-office-2016-for-mac-support-ended-13-october-2020", "family": "microsoft-office-versions", "statement": "13 October 2020 was the end of support for Microsoft Office 2016 for Mac, five years after its 22 September 2015 start and five years before Office 2016 for Windows, with no extended support phase (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2020", "display_label": "", "display_hook": null, "row_label": "Office 2016 for Mac", "publisher_short": null, "geography": "Worldwide", "period": "2020-10-13", "population": "Office 2016 for Mac (Home and Business, Home and Student, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2016 for Mac - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2016-for-mac", "source_type": "primary", "source_access": "open", "published_at": "2024-01-24", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2016 for Mac 9/22/2015 8:00:00 AM 10/14/2020 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2015-09-22; mainstream end 2020-10-13; the Extended End Date cell is empty. Microsoft's connectivity page: 'Office 2016 for Mac reached its end of support on October 13, 2020.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2016-for-mac-support-ended-13-october-2020", "citation_text": "13 October 2020 was the end of support for Microsoft Office 2016 for Mac, five years after its 22 September 2015 start and five years before Office 2016 for Windows, with no extended support phase (Microsoft Lifecycle, 2024). Source: Microsoft, \"Microsoft Office 2016 for Mac - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2016-for-mac). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2016-for-mac-support-ended-13-october-2020." }, { "id": "microsoft-lifecycle-2026-office-2019-for-mac-support-ended-10-october-2023", "family": "microsoft-office-versions", "statement": "10 October 2023 was the end of support for Microsoft Office 2019 for Mac, five years after its 24 September 2018 start and two years before Office 2019 for Windows (Microsoft Lifecycle, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 October 2023", "display_label": "", "display_hook": null, "row_label": "Office 2019 for Mac", "publisher_short": null, "geography": "Worldwide", "period": "2023-10-10", "population": "Office 2019 for Mac (Academic, Home and Business, Home and Student, Standard)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2019 for Mac - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2019-for-mac", "source_type": "primary", "source_access": "open", "published_at": "2025-04-18", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2019 for Mac 9/24/2018 8:00:00 AM 10/11/2023 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2018-09-24; mainstream end 2023-10-10. Microsoft's connectivity page: 'Office 2019 for Mac reached its end of support on October 10, 2023.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2019-for-mac-support-ended-10-october-2023", "citation_text": "10 October 2023 was the end of support for Microsoft Office 2019 for Mac, five years after its 24 September 2018 start and two years before Office 2019 for Windows (Microsoft Lifecycle, 2025). Source: Microsoft, \"Microsoft Office 2019 for Mac - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2019-for-mac). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2019-for-mac-support-ended-10-october-2023." }, { "id": "microsoft-lifecycle-2026-office-ltsc-2021-for-mac-support-ends-13-october-2026", "family": "microsoft-office-versions", "statement": "13 October 2026 was the end of support for Office LTSC 2021 for Mac, five years after its 5 October 2021 start, with its mainstream and extended end dates both set to that day (Microsoft Lifecycle, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2026", "display_label": "", "display_hook": null, "row_label": "Office LTSC 2021 for Mac", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office LTSC 2021 for Mac (volume-licensed)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office LTSC 2021 for Mac - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2021-for-mac", "source_type": "primary", "source_access": "open", "published_at": "2025-04-18", "accessed_at": "2026-10-14", "quote": "Office LTSC 2021 for Mac 10/5/2021 8:00:00 AM 10/14/2026 6:59:59 AM 10/14/2026 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2021-10-05; mainstream and extended end 2026-10-13. Microsoft's 'Ending Support in 2026' page lists Office LTSC 2021 for Mac both under products reaching end of support on October 13, 2026 and under 'Products moving to Extended Support' on the same date, an inconsistency on Microsoft's page; the product page shows no extended period.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2021-for-mac-support-ends-13-october-2026", "citation_text": "13 October 2026 was the end of support for Office LTSC 2021 for Mac, five years after its 5 October 2021 start, with its mainstream and extended end dates both set to that day (Microsoft Lifecycle, 2025). Source: Microsoft, \"Office LTSC 2021 for Mac - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/office-ltsc-2021-for-mac). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-ltsc-2021-for-mac-support-ends-13-october-2026." }, { "id": "microsoft-lifecycle-2026-office-2008-for-mac-support-ended-9-april-2013", "family": "microsoft-office-versions", "statement": "9 April 2013 was the end of support for Microsoft Office 2008 for Mac, five years after its 15 January 2008 start (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "9 April 2013", "display_label": "", "display_hook": null, "row_label": "Office 2008 for Mac", "publisher_short": null, "geography": "Worldwide", "period": "2013-04-09", "population": "Office 2008 for Mac (Business, Home and Student, Special Media Edition)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2008 for Mac - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2008-for-mac", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2008 for Mac 1/15/2008 8:00:00 AM 4/10/2013 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. Dates (Pacific): start 2008-01-15; mainstream end 2013-04-09. Context for the Mac timeline only.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2008-for-mac-support-ended-9-april-2013", "citation_text": "9 April 2013 was the end of support for Microsoft Office 2008 for Mac, five years after its 15 January 2008 start (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft Office 2008 for Mac - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2008-for-mac). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2008-for-mac-support-ended-9-april-2013." }, { "id": "microsoft-lifecycle-2026-office-2004-for-mac-support-ended-10-january-2012", "family": "microsoft-office-versions", "statement": "10 January 2012 was the end of support for Microsoft Office 2004 for Mac, seven and a half years after its 13 July 2004 start (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 January 2012", "display_label": "", "display_hook": null, "row_label": "Office 2004 for Mac", "publisher_short": null, "geography": "Worldwide", "period": "2012-01-10", "population": "Office 2004 for Mac (Professional, Standard, Student and Teacher)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office 2004 for Mac - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2004-for-mac", "source_type": "primary", "source_access": "open", "published_at": "2024-01-24", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2004 for Mac 7/13/2004 8:00:00 AM 1/11/2012 6:59:59 AM", "locator": "Support Dates table (Listing, Start Date, Mainstream End Date, Extended End Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The raw HTML carries UTC timestamps inside local-time elements set to timezone America/Los_Angeles with format 'date'; an end time of 6:59:59 AM UTC displays as the previous day in Pacific time, which is the date Microsoft announces. In January (Pacific standard time, UTC-8) 6:59:59 AM UTC is 10 January 2012 at 22:59:59. Dates (Pacific): start 2004-07-13; mainstream end 2012-01-10. Context for the Mac timeline only.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2004-for-mac-support-ended-10-january-2012", "citation_text": "10 January 2012 was the end of support for Microsoft Office 2004 for Mac, seven and a half years after its 13 July 2004 start (Microsoft Lifecycle, 2024). Source: Microsoft, \"Microsoft Office 2004 for Mac - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-office-2004-for-mac). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2004-for-mac-support-ended-10-january-2012." }, { "id": "microsoft-lifecycle-2026-microsoft-365-apps-in-support-since-2015-no-end-date", "family": "microsoft-office-versions", "statement": "Microsoft 365 Apps, the subscription version of Office formerly named Office 365 ProPlus, has been in support since 22 September 2015 with no end date under the Modern Lifecycle Policy (Microsoft Lifecycle, 2022).", "short_statement": null, "short_refs": null, "value": null, "unit": "support status", "display_value": "no end date", "display_label": "", "display_hook": null, "row_label": "Microsoft 365 Apps", "publisher_short": null, "geography": "Worldwide", "period": "2015-09-22", "population": "Microsoft 365 Apps for business and for enterprise", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft 365 Apps - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/products/microsoft-365-apps", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Apps 9/22/2015 8:00:00 AM In Support ... Microsoft 365 Apps for enterprise was previously named Office 365 ProPlus.", "locator": "Support Dates table (Listing, Start Date, Retirement Date); page states 'Support dates are shown in the Pacific Time Zone (PT)'; Note below the table", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The Modern Lifecycle Policy requires customers to stay current (a supported build on a supported OS); there is no fixed end date. The Office and Windows configuration matrix lists 'Microsoft 365 Apps: No end date'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-microsoft-365-apps-in-support-since-2015-no-end-date", "citation_text": "Microsoft 365 Apps, the subscription version of Office formerly named Office 365 ProPlus, has been in support since 22 September 2015 with no end date under the Modern Lifecycle Policy (Microsoft Lifecycle, 2022). Source: Microsoft, \"Microsoft 365 Apps - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/products/microsoft-365-apps). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-microsoft-365-apps-in-support-since-2015-no-end-date." }, { "id": "microsoft-learn-2026-office-2016-and-2019-connections-to-microsoft-365-unsupported-since-10-october-2023", "family": "microsoft-office-versions", "statement": "10 October 2023 was the date Microsoft stopped supporting connections from Office 2016 and Office 2019 to Microsoft 365 services such as Exchange Online, SharePoint Online and OneDrive, two years before the suites' own end of support (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 October 2023", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-10-10", "population": "Office 2016 and Office 2019 (Windows) connecting to Microsoft 365 services", "sample_n": null, "publisher": "Microsoft", "source_title": "Office versions and connectivity to Microsoft 365 services - Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/microsoft-365-services-connectivity", "source_type": "primary", "source_access": "open", "published_at": "2026-09-28", "accessed_at": "2026-10-14", "quote": "Support for connection to Microsoft 365 services with Office 2019 and Office 2016 ended on October 10, 2023.", "locator": "Note below the table of supported Office versions", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 2026-09-28. The same page: 'Older Office versions might still be able to connect to Microsoft 365 services, but that connectivity isn't supported', so the change removed support, not access. Office 2019 for Mac also ended on October 10, 2023 and Office 2016 for Mac on October 13, 2020. The Office and Windows configuration matrix gives the rule: Office apps must be in mainstream support to be a supported connection.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-2016-and-2019-connections-to-microsoft-365-unsupported-since-10-october-2023", "citation_text": "10 October 2023 was the date Microsoft stopped supporting connections from Office 2016 and Office 2019 to Microsoft 365 services such as Exchange Online, SharePoint Online and OneDrive, two years before the suites' own end of support (Microsoft, 2026). Source: Microsoft, \"Office versions and connectivity to Microsoft 365 services - Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/microsoft-365-services-connectivity). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-2016-and-2019-connections-to-microsoft-365-unsupported-since-10-october-2023." }, { "id": "microsoft-learn-2026-office-ltsc-2021-microsoft-365-connections-supported-until-13-october-2026", "family": "microsoft-office-versions", "statement": "13 October 2026 was the last day Office LTSC 2021 was supported for connecting to Microsoft 365 services, against 9 October 2029 for Office LTSC 2024 and no end date for Microsoft 365 Apps on a supported version (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2026", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Volume-licensed Office LTSC versions connecting to Microsoft 365 services", "sample_n": null, "publisher": "Microsoft", "source_title": "Office versions and connectivity to Microsoft 365 services - Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/microsoft-365-services-connectivity", "source_type": "primary", "source_access": "open", "published_at": "2026-09-28", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Apps Supported as long as you're using a supported version. Office LTSC 2024 October 9th, 2029 Office LTSC 2021 October 13th, 2026", "locator": "Table 'Office version / Supported for connecting until this date'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Project and Visio 2021 (until October 2026) and 2024 (until October 2029) follow the same dates on the page. Retail Office 2021 and 2024 are not listed in the table.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-ltsc-2021-microsoft-365-connections-supported-until-13-october-2026", "citation_text": "13 October 2026 was the last day Office LTSC 2021 was supported for connecting to Microsoft 365 services, against 9 October 2029 for Office LTSC 2024 and no end date for Microsoft 365 Apps on a supported version (Microsoft, 2026). Source: Microsoft, \"Office versions and connectivity to Microsoft 365 services - Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/microsoft-365-services-connectivity). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-ltsc-2021-microsoft-365-connections-supported-until-13-october-2026." }, { "id": "microsoft-lifecycle-2026-office-must-be-in-mainstream-support-for-supported-microsoft-365-connection", "family": "microsoft-office-versions", "statement": "Office apps must be in mainstream support for their connection to Microsoft 365 cloud services to count as supported, Microsoft's Office and Windows configuration matrix states, which is why Office 2016 and 2019 lost connection support before their 2025 end of support (Microsoft Lifecycle, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "support rule", "display_value": "mainstream support required", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-03", "population": "Office versions connecting to Microsoft 365 services", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office and Windows configuration support - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/office-windows-configuration-matrix", "source_type": "primary", "source_access": "open", "published_at": "2026-03-18", "accessed_at": "2026-10-14", "quote": "Office apps connecting to the Microsoft 365 services (e.g., Exchange Online, SharePoint Online, OneDrive) must be in mainstream support to be considered a supported connection.", "locator": "Section 'Connectivity to Microsoft 365 cloud services'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 2025-07-16, updated_at 2026-03-18. Office 2019's mainstream support ended on 10 October 2023, the connectivity end date for both Office 2016 and Office 2019 (Office 2016's mainstream support had ended in October 2020; Microsoft had extended its connectivity until 2023).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-must-be-in-mainstream-support-for-supported-microsoft-365-connection", "citation_text": "Office apps must be in mainstream support for their connection to Microsoft 365 cloud services to count as supported, Microsoft's Office and Windows configuration matrix states, which is why Office 2016 and 2019 lost connection support before their 2025 end of support (Microsoft Lifecycle, 2026). Source: Microsoft, \"Microsoft Office and Windows configuration support - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/office-windows-configuration-matrix). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-must-be-in-mainstream-support-for-supported-microsoft-365-connection." }, { "id": "microsoft-lifecycle-2025-office-2016-supported-on-windows-11-by-exception", "family": "microsoft-office-versions", "statement": "Office 2016 was supported on Windows 11 only by an exception Microsoft made 'to maximize customer access to Windows 11', since Office 2016 was already in extended support when Windows 11 shipped (Microsoft Lifecycle, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "exception", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-07", "population": "Office 2016 installations on Windows 11", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Office and Windows configuration support - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/office-windows-configuration-matrix", "source_type": "primary", "source_access": "open", "published_at": "2026-03-18", "accessed_at": "2026-10-14", "quote": "Historically, new versions of Windows have supported Office products still in mainstream support. Although Office 2016 is in extended support, we’re making an exception to maximize customer access to Windows 11.", "locator": "Footnote 2 to the Windows 11 row of the configuration matrix", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Reused id from windows-11-adoption-statistics; re-fetched 2026-10-14 (ms.date 2025-07-16, updated_at 2026-03-18). The matrix row for Windows 11 shows Office 2019 and Office 2016 'Oct 2025', Office LTSC 2021 'Oct 2026', Office LTSC 2024 'Oct 2029' and Microsoft 365 Apps 'No end date'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2025-office-2016-supported-on-windows-11-by-exception", "citation_text": "Office 2016 was supported on Windows 11 only by an exception Microsoft made 'to maximize customer access to Windows 11', since Office 2016 was already in extended support when Windows 11 shipped (Microsoft Lifecycle, 2026). Source: Microsoft, \"Microsoft Office and Windows configuration support - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/office-windows-configuration-matrix). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2025-office-2016-supported-on-windows-11-by-exception." }, { "id": "microsoft-support-2026-office-2016-and-2019-not-supported-on-windows-11-after-eos", "family": "microsoft-office-versions", "statement": "Office 2016 and Office 2019 are listed as 'Not supported' on Windows 11 and Windows 10, while Office 2021 and Office 2024 are 'Supported' on Windows 11 and 'Supported (with exceptions)' on Windows 10, in Microsoft's 2026 support table (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "support status (table)", "display_value": "not supported", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Office 2016, 2019, 2021 and 2024 installations on Windows 10 and Windows 11", "sample_n": null, "publisher": "Microsoft", "source_title": "What Windows end of support means for Office and Microsoft 365", "source_url": "https://support.microsoft.com/en-us/office/78f20fab-b57b-44d7-8368-06a8493f3cb9", "source_type": "primary", "source_access": "open", "published_at": "2026-07-27", "accessed_at": "2026-10-14", "quote": "Windows 11 Not supported Not supported Not supported Supported Supported", "locator": "Table of supported Office and Windows versions (columns: Office 2016 volume licensed, Office 2016 retail, Office 2019, Office LTSC 2021 and Office 2021, Office LTSC 2024 and Office 2024), row Windows 11", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Reused id from windows-11-adoption-statistics; re-fetched 2026-10-14 (ms.date 07/27/2026). The Windows 10 row reads 'Not supported Not supported Not supported Supported (with exceptions*) Supported (with exceptions*)'. Office 2021 lost support on 13 October 2026, after this table's last update. 'Not supported' means no assistance from Microsoft, not that the software stops running. The same page: 'Non-subscription versions of Office ... will continue to be fully supported based on the Fixed Lifecycle Policy.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2016-and-2019-not-supported-on-windows-11-after-eos", "citation_text": "Office 2016 and Office 2019 are listed as 'Not supported' on Windows 11 and Windows 10, while Office 2021 and Office 2024 are 'Supported' on Windows 11 and 'Supported (with exceptions)' on Windows 10, in Microsoft's 2026 support table (Microsoft Support, 2026). Source: Microsoft, \"What Windows end of support means for Office and Microsoft 365\" (https://support.microsoft.com/en-us/office/78f20fab-b57b-44d7-8368-06a8493f3cb9). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2016-and-2019-not-supported-on-windows-11-after-eos." }, { "id": "ms-support-office-2016-2019-support-ended-2025-10-14-office-2021-ends-2026-10", "family": "microsoft-office-versions", "statement": "Support for Office 2016 and Office 2019 ended on 14 October 2025 on all operating systems, the day Windows 10 support ended, and support for Office 2021 and Office LTSC 2021 was to end a year later, in October 2026 (Microsoft, 2026).", "short_statement": "Office 2016 and 2019 lost support on **14 October 2025**, the day Windows 10 support ended.", "short_refs": null, "value": null, "unit": "date", "display_value": "14 October 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Non-subscription Office versions", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows 10 support has ended on October 14, 2025", "source_url": "https://support.microsoft.com/en-us/windows/windows-10-support-ends-on-october-14-2025-2ca8b313-1946-43d3-b55c-2b95b107f281", "source_type": "primary", "source_access": "open", "published_at": "2026-06-25", "accessed_at": "2026-10-14", "quote": "Support for Office 2016 and Office 2019 will end, across all operating systems. Office 2024 and Office 2021 (including Office LTSC versions) will continue to run on Windows 10 but will no longer be supported.", "locator": "FAQ 'How will end of support for Windows 10 affect my Microsoft Office apps?'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Reused id from windows-11-adoption-statistics; re-fetched 2026-10-14 (ms.date 06/25/2026). Same FAQ: 'support for Office 2021 and Office LTSC 2021 will end one year later, in October 2026.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#ms-support-office-2016-2019-support-ended-2025-10-14-office-2021-ends-2026-10", "citation_text": "Support for Office 2016 and Office 2019 ended on 14 October 2025 on all operating systems, the day Windows 10 support ended, and support for Office 2021 and Office LTSC 2021 was to end a year later, in October 2026 (Microsoft, 2026). Source: Microsoft, \"Windows 10 support has ended on October 14, 2025\" (https://support.microsoft.com/en-us/windows/windows-10-support-ends-on-october-14-2025-2ca8b313-1946-43d3-b55c-2b95b107f281). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#ms-support-office-2016-2019-support-ended-2025-10-14-office-2021-ends-2026-10." }, { "id": "ms-m365-apps-win10-security-updates-end-2028-10-10", "family": "microsoft-office-versions", "statement": "Microsoft 365 Apps on Windows 10 keep receiving security updates for three years after Windows 10's end of support, until 10 October 2028 (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "10 October 2028", "display_label": "Microsoft", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2028-10-10", "population": "Microsoft 365 Apps (including the Project and Visio subscription apps) on Windows 10", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows 10 end of support and Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-10-support", "source_type": "primary", "source_access": "open", "published_at": "2026-07-28", "accessed_at": "2026-10-14", "quote": "Microsoft will continue providing security updates for Microsoft 365 Apps on Windows 10 for three years after Windows 10 reaches end of support. These updates will be delivered through the standard update channels, ending on October 10, 2028.", "locator": "Fourth paragraph of the article (ms.date 2026-07-27, updated 2026-07-28)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Reused id from windows-11-adoption-statistics; re-fetched 2026-10-14. Using Microsoft 365 Apps on Windows 10 is an unsupported configuration: support cases are accepted but limited to troubleshooting, with no option to log a bug. The same three-year security window applies to Windows Server 2016, 2019 and 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#ms-m365-apps-win10-security-updates-end-2028-10-10", "citation_text": "Microsoft 365 Apps on Windows 10 keep receiving security updates for three years after Windows 10's end of support, until 10 October 2028 (Microsoft, 2026). Source: Microsoft, \"Windows 10 end of support and Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-10-support). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#ms-m365-apps-win10-security-updates-end-2028-10-10." }, { "id": "ms-m365-apps-win10-feature-updates-stop-version-2608", "family": "microsoft-office-versions", "statement": "Microsoft 365 Apps on Windows 10 stop receiving feature updates at Version 2608, the August 2026 build, and then receive only security updates until 10 October 2028 (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 2608, "unit": "Microsoft 365 Apps version number", "display_value": "Version 2608", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Microsoft 365 Apps on Windows 10", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows 10 end of support and Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-10-support", "source_type": "primary", "source_access": "open", "published_at": "2026-07-28", "accessed_at": "2026-10-14", "quote": "Devices running Microsoft 365 Apps on Windows 10 will receive feature updates and Copilot support (where eligible) until Version 2608 is released. Devices will remain on Version 2608, receiving only security updates until October 10, 2028.", "locator": "Fifth paragraph of the article", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Reused id from windows-11-adoption-statistics; re-fetched 2026-10-14. The value is a build number, not a quantity. The same Version 2608 cut-off applies to Microsoft 365 Apps on Windows Server 2016, 2019 and 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#ms-m365-apps-win10-feature-updates-stop-version-2608", "citation_text": "Microsoft 365 Apps on Windows 10 stop receiving feature updates at Version 2608, the August 2026 build, and then receive only security updates until 10 October 2028 (Microsoft, 2026). Source: Microsoft, \"Windows 10 end of support and Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-10-support). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#ms-m365-apps-win10-feature-updates-stop-version-2608." }, { "id": "microsoft-learn-2026-microsoft-365-apps-on-windows-server-2016-and-2019-support-ended-14-october-2025", "family": "microsoft-office-versions", "statement": "14 October 2025 was the end of support for Microsoft 365 Apps on Windows Server 2016 and Windows Server 2019, with security updates continuing until 10 October 2028; on Windows Server 2022 support ended on 13 October 2026 (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "14 October 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Microsoft 365 Apps installed on Windows Server (for example Remote Desktop Services hosts)", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows Server end of support and Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-server-support", "source_type": "primary", "source_access": "open", "published_at": "2026-05-04", "accessed_at": "2026-10-14", "quote": "Support for Microsoft 365 Apps on Windows Server 2019 ended on October 14, 2025.", "locator": "Section 'Windows Server 2019' (the 'Windows Server 2016' section has the same sentence)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 2026-05-01. Windows Server 2022 section: 'Microsoft 365 Apps is supported on Windows Server 2022 while it's in Mainstream Support. Mainstream Support for Windows Server 2022 ends in October 2026.' The 'End of support resources for Office' page lists 'Microsoft 365 Apps on Windows Server 2022 | October 13, 2026'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-microsoft-365-apps-on-windows-server-2016-and-2019-support-ended-14-october-2025", "citation_text": "14 October 2025 was the end of support for Microsoft 365 Apps on Windows Server 2016 and Windows Server 2019, with security updates continuing until 10 October 2028; on Windows Server 2022 support ended on 13 October 2026 (Microsoft, 2026). Source: Microsoft, \"Windows Server end of support and Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/windows-server-support). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-microsoft-365-apps-on-windows-server-2016-and-2019-support-ended-14-october-2025." }, { "id": "microsoft-support-2026-office-2021-no-extension-no-extended-security-updates", "family": "microsoft-office-versions", "statement": "No extension and no extended security updates are offered for Office 2021, Microsoft's end-of-support page says now that support ended on 13 October 2026, unlike the paid Extended Security Updates it sold for Windows 10 (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no extended security updates", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office 2021 (home and business retail editions); Office LTSC 2021 ended the same day", "sample_n": null, "publisher": "Microsoft", "source_title": "End of support for Office 2021", "source_url": "https://support.microsoft.com/en-us/office/end-of-support-for-office-2021-cae4a42b-1234-4d1f-bf45-c504a64c7352", "source_type": "primary", "source_access": "open", "published_at": "2026-10-06", "accessed_at": "2026-10-15", "quote": "Support for Office 2021 ended on October 13, 2026 and there will be no extension and no extended security updates. All of your Office 2021 apps may continue to function.", "locator": "Opening paragraph (ms.date 10/06/2026; page re-worded in the past tense since page 4 quoted the 17 June 2026 version)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 06/17/2026. After that date: 'You'll no longer receive Office 2021 software updates' and no phone or chat support. The page's meta description contains a typo ('Office 20121 apps'). Windows 10's paid ESU programme is on page 1. Reused from page 4 (most-used-software-statistics, id kept); source re-fetched and quote re-checked 2026-10-15.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2021-no-extension-no-extended-security-updates", "citation_text": "No extension and no extended security updates are offered for Office 2021, Microsoft's end-of-support page says now that support ended on 13 October 2026, unlike the paid Extended Security Updates it sold for Windows 10 (Microsoft Support, 2026). Source: Microsoft, \"End of support for Office 2021\" (https://support.microsoft.com/en-us/office/end-of-support-for-office-2021-cae4a42b-1234-4d1f-bf45-c504a64c7352). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2021-no-extension-no-extended-security-updates." }, { "id": "microsoft-support-2026-office-2016-and-2019-apps-may-continue-to-function-after-support-ended", "family": "microsoft-office-versions", "statement": "Office 2016 and Office 2019 apps may continue to function after support ended on 14 October 2025, but users could be exposed to security risks and the apps' performance may degrade over time, Microsoft says (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "may continue to function", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Office 2016 and Office 2019 installations (home, work and school)", "sample_n": null, "publisher": "Microsoft", "source_title": "End of support for Office 2016 and Office 2019", "source_url": "https://support.microsoft.com/en-us/office/end-of-support-for-office-2016-and-office-2019-818c68bc-d5e5-47e5-b52f-ddf636cf8e16", "source_type": "primary", "source_access": "open", "published_at": "2026-04-24", "accessed_at": "2026-10-14", "quote": "While your Office 2016 and Office 2019 apps may continue to function, you could expose yourself to serious and potentially harmful security risks and the performance and quality of the apps may degrade over time.", "locator": "Opening paragraph (ms.date 04/24/2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's wording on fixes after the date is hedged: 'Microsoft may no longer provide technical support, bug fixes, or security fixes', whereas the Office 2021 page says 'will no longer'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2016-and-2019-apps-may-continue-to-function-after-support-ended", "citation_text": "Office 2016 and Office 2019 apps may continue to function after support ended on 14 October 2025, but users could be exposed to security risks and the apps' performance may degrade over time, Microsoft says (Microsoft Support, 2026). Source: Microsoft, \"End of support for Office 2016 and Office 2019\" (https://support.microsoft.com/en-us/office/end-of-support-for-office-2016-and-office-2019-818c68bc-d5e5-47e5-b52f-ddf636cf8e16). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2016-and-2019-apps-may-continue-to-function-after-support-ended." }, { "id": "microsoft-support-2026-office-ltsc-2024-five-year-support-cadence-rationale", "family": "microsoft-office-versions", "statement": "5 years of support is the cadence Microsoft now gives on-premises versions of Office such as Office 2024 and Office LTSC 2024, arguing that 'software that is a decade old or more' becomes less productive and harder to secure (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": 5, "unit": "years of support for on-premises Office versions", "display_value": "5 years", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Office 2024 and Office LTSC 2024 (Windows and Mac)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2024 and Office LTSC 2024 FAQ", "source_url": "https://support.microsoft.com/en-us/office/office-2024-and-office-ltsc-2024-faq-1c454a7d-3d0a-4139-b1bd-c61725ea436c", "source_type": "primary", "source_access": "open", "published_at": "2026-09-28", "accessed_at": "2026-10-14", "quote": "Software that is a decade old or more and hasn't benefited from these innovations becomes progressively less productive, less manageable, and more difficult to secure. The 5-year support cadence for on-premises versions of Office helps to reduce this exposure", "locator": "Question 'Why are Office 2024 and Office LTSC 2024 only supported for 5 years?'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 09/28/2026, updated 2026-10-08. Office 2007 to Office 2016 each had about ten years of support (five mainstream plus five extended); Office 2019 had seven; Office 2021, LTSC 2021, 2024 and LTSC 2024 have five.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-ltsc-2024-five-year-support-cadence-rationale", "citation_text": "5 years of support is the cadence Microsoft now gives on-premises versions of Office such as Office 2024 and Office LTSC 2024, arguing that 'software that is a decade old or more' becomes less productive and harder to secure (Microsoft Support, 2026). Source: Microsoft, \"Office 2024 and Office LTSC 2024 FAQ\" (https://support.microsoft.com/en-us/office/office-2024-and-office-ltsc-2024-faq-1c454a7d-3d0a-4139-b1bd-c61725ea436c). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-ltsc-2024-five-year-support-cadence-rationale." }, { "id": "microsoft-support-2026-office-2024-for-mac-and-ltsc-for-mac-2024-support-ends-9-october-2029", "family": "microsoft-office-versions", "statement": "9 October 2029 is the end of support for Office 2024 for Mac and Office LTSC for Mac 2024, the same day as their Windows counterparts (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "9 October 2029", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2029-10-09", "population": "Office 2024 for Mac (consumer, Modern Lifecycle Policy) and Office LTSC for Mac 2024 (commercial, Fixed Lifecycle Policy)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2024 and Office LTSC 2024 FAQ", "source_url": "https://support.microsoft.com/en-us/office/office-2024-and-office-ltsc-2024-faq-1c454a7d-3d0a-4139-b1bd-c61725ea436c", "source_type": "primary", "source_access": "open", "published_at": "2026-09-28", "accessed_at": "2026-10-14", "quote": "Office 2024 for Mac and Office LTSC for Mac 2024 will go out of support on October 9, 2029.", "locator": "Section 'Support and System Requirements for Mac', question 'When will Office 2024 for Mac and Office LTSC for Mac 2024 go out of support?'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's lifecycle site has no separate page for Office LTSC for Mac 2024 (the slugs tried returned 404); the Office 2024 lifecycle page lists 'Home & Business (Windows & Mac), Home (Windows & Mac)' with retirement on 9 October 2029. Office LTSC for Mac 2024 'has 5 years of support under the Fixed Lifecycle Policy'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2024-for-mac-and-ltsc-for-mac-2024-support-ends-9-october-2029", "citation_text": "9 October 2029 is the end of support for Office 2024 for Mac and Office LTSC for Mac 2024, the same day as their Windows counterparts (Microsoft Support, 2026). Source: Microsoft, \"Office 2024 and Office LTSC 2024 FAQ\" (https://support.microsoft.com/en-us/office/office-2024-and-office-ltsc-2024-faq-1c454a7d-3d0a-4139-b1bd-c61725ea436c). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-office-2024-for-mac-and-ltsc-for-mac-2024-support-ends-9-october-2029." }, { "id": "microsoft-learn-2026-office-ltsc-2024-designed-for-specific-scenarios", "family": "microsoft-office-versions", "statement": "Office LTSC 2024, the perpetual volume-licensed version, is 'designed for specific scenarios' such as regulated devices that cannot take feature updates, factory process-control machines and systems that cannot connect to the internet, Microsoft tells organisations still on Office 2016, 2019 or LTSC 2021 (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "specific scenarios", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08", "population": "Organisations upgrading from Office LTSC 2021, Office 2019, 2016, 2013, 2010 or 2007 (volume licensed)", "sample_n": null, "publisher": "Microsoft", "source_title": "Plan an upgrade from older versions of Office to Microsoft 365 Apps", "source_url": "https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/plan-upgrade-older-versions-office", "source_type": "primary", "source_access": "open", "published_at": "2026-08-18", "accessed_at": "2026-10-14", "quote": "Office LTSC 2024 is designed for specific scenarios. These include regulated devices that can't accept feature updates, process control devices on manufacturing floors, and specialty systems that can't connect to the internet.", "locator": "Section 'What are my options?', Note", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 2025-10-14, updated 2026-08-18. The page's table of end-of-support dates: Office LTSC 2021 October 13, 2026; Office 2019 and 2016 October 14, 2025; Office 2013 April 11, 2023; Office 2010 October 13, 2020; Office 2007 October 10, 2017. Microsoft's stated recommendation is Microsoft 365 Apps, the subscription version.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-ltsc-2024-designed-for-specific-scenarios", "citation_text": "Office LTSC 2024, the perpetual volume-licensed version, is 'designed for specific scenarios' such as regulated devices that cannot take feature updates, factory process-control machines and systems that cannot connect to the internet, Microsoft tells organisations still on Office 2016, 2019 or LTSC 2021 (Microsoft, 2026). Source: Microsoft, \"Plan an upgrade from older versions of Office to Microsoft 365 Apps\" (https://learn.microsoft.com/en-us/microsoft-365-apps/end-of-support/plan-upgrade-older-versions-office). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-office-ltsc-2024-designed-for-specific-scenarios." }, { "id": "microsoft-lifecycle-2025-office-2016-2019-outlook-project-visio-exchange-2016-2019-end-14-october-2025", "family": "microsoft-office-versions", "statement": "14 October 2025 ended support for Office 2016 and Office 2019 together with Outlook, Project, Visio, Skype for Business and Exchange Server 2016 and 2019 and the single Office apps, on the same day as Windows 10 (Microsoft Lifecycle, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "14 October 2025", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Fixed-policy Office 2016 and 2019 family products and Exchange Server 2016 and 2019", "sample_n": null, "publisher": "Microsoft", "source_title": "Ending Support in 2025 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/end-of-support/end-of-support-2025", "source_type": "primary", "source_access": "open", "published_at": "2024-11-14", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2016 Microsoft Office 2019 Microsoft Report Viewer 2015 Runtime OneNote 2016 Outlook 2016 Outlook 2019 PowerPoint 2016 PowerPoint 2019 Project 2016 Project 2019 ... Word 2016 Word 2019 October 14, 2025", "locator": "Section 'Products reaching End of Support' (Fixed Policy), row ending 'October 14, 2025'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Page last updated 2024-11-14. Windows 10 Enterprise, Education, Home, Pro and IoT Enterprise appear under 'Product Retirements' on the same date. Classic Outlook 2016 and 2019 therefore ended with their suites.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2025-office-2016-2019-outlook-project-visio-exchange-2016-2019-end-14-october-2025", "citation_text": "14 October 2025 ended support for Office 2016 and Office 2019 together with Outlook, Project, Visio, Skype for Business and Exchange Server 2016 and 2019 and the single Office apps, on the same day as Windows 10 (Microsoft Lifecycle, 2024). Source: Microsoft, \"Ending Support in 2025 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/end-of-support/end-of-support-2025). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2025-office-2016-2019-outlook-project-visio-exchange-2016-2019-end-14-october-2025." }, { "id": "microsoft-lifecycle-2026-office-2021-and-ltsc-2021-family-end-13-october-2026", "family": "microsoft-office-versions", "statement": "13 October 2026 ended support for Office 2021 and Office LTSC 2021 together with Outlook 2021, Outlook LTSC 2021, Project 2021, Visio 2021 and the single Office 2021 apps, Microsoft's 'Ending Support in 2026' list shows (Microsoft Lifecycle, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2026", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office 2021 (Modern Policy) and Office LTSC 2021 (Fixed Policy) family products", "sample_n": null, "publisher": "Microsoft", "source_title": "Ending Support in 2026 - Microsoft Lifecycle", "source_url": "https://learn.microsoft.com/en-us/lifecycle/end-of-support/end-of-support-2026", "source_type": "primary", "source_access": "open", "published_at": "2026-08-19", "accessed_at": "2026-10-14", "quote": "Access 2021 Excel 2021 Office 2021 OneNote 2021 Outlook 2021 PowerPoint 2021 Project 2021 Publisher 2021 Visio 2021 Word 2021 October 13, 2026", "locator": "Section 'Product Retirements' (Modern Policy); the Fixed Policy section lists Office LTSC 2021, Office LTSC 2021 for Mac, Outlook LTSC 2021 and the other LTSC 2021 apps for October 13, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Page updated_at 2026-08-19 (the page footer says 'Last updated on 2025-04-18'). Windows 11 Home and Pro version 24H2 ended servicing the same day. The page also lists Office LTSC 2021 for Mac under 'Products moving to Extended Support' on October 13, 2026, contradicting its product page.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2021-and-ltsc-2021-family-end-13-october-2026", "citation_text": "13 October 2026 ended support for Office 2021 and Office LTSC 2021 together with Outlook 2021, Outlook LTSC 2021, Project 2021, Visio 2021 and the single Office 2021 apps, Microsoft's 'Ending Support in 2026' list shows (Microsoft Lifecycle, 2026). Source: Microsoft, \"Ending Support in 2026 - Microsoft Lifecycle\" (https://learn.microsoft.com/en-us/lifecycle/end-of-support/end-of-support-2026). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-office-2021-and-ltsc-2021-family-end-13-october-2026." }, { "id": "microsoft-techcommunity-2024-03-07-classic-outlook-supported-until-at-least-2029", "family": "microsoft-office-versions", "statement": "Until at least 2029 Microsoft will honour the published support timelines of existing classic Outlook for Windows installations, perpetual and subscription, it said when setting out the new Outlook's opt-in, opt-out and cutover stages (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "year (earliest end of classic Outlook support)", "display_value": "at least 2029", "display_label": "Microsoft Outlook Blog, March 2024", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-03-07", "population": "Existing installations of classic Outlook for Windows (perpetual Office and Microsoft 365 subscriptions)", "sample_n": null, "publisher": "Microsoft", "source_title": "New Outlook for Windows: A Guide to Product Availability (Outlook Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/outlook/new-outlook-for-windows-a-guide-to-product-availability/4078895", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-07", "accessed_at": "2026-10-14", "quote": "Please note that the cutover stage does not signify the end of support for classic Outlook for Windows. We will continue to honor published support timelines for existing version of classic Outlook for Windows until at least 2029.", "locator": "Section 'Stage 3: Cutover'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Post by margieclinton (Microsoft), published 7 March 2024, edited 5 November 2024; the 12 August 2024 edit 'Added \"subscription\" to \"Stage 3: Cutover\" to clarify that both, perpetual and subscription, will be supported until 2029.' Same section: 'Existing installations of classic Outlook for Windows through perpetual and subscription licensing will continue to be supported.' Microsoft promised at least 12 months' notice before each stage for managed enterprise customers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-07-classic-outlook-supported-until-at-least-2029", "citation_text": "Until at least 2029 Microsoft will honour the published support timelines of existing classic Outlook for Windows installations, perpetual and subscription, it said when setting out the new Outlook's opt-in, opt-out and cutover stages (Microsoft, 2024). Source: Microsoft, \"New Outlook for Windows: A Guide to Product Availability (Outlook Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/outlook/new-outlook-for-windows-a-guide-to-product-availability/4078895). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-07-classic-outlook-supported-until-at-least-2029." }, { "id": "microsoft-techcommunity-2024-08-01-new-outlook-generally-available-for-commercial-customers", "family": "microsoft-office-versions", "statement": "1 August 2024 was when the new Outlook for Windows became generally available for business customers, still as an opt-in app, after reaching personal accounts in September 2023 (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "1 August 2024", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-08-01", "population": "Commercial (work and school) Microsoft 365 customers on Windows", "sample_n": null, "publisher": "Microsoft", "source_title": "Built for today, designed for the future - the new Outlook for Windows is ready (Outlook Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/outlook/built-for-today-designed-for-the-future---the-new-outlook-for-windows-is-ready-w/4205635", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-08-01", "accessed_at": "2026-10-14", "quote": "We are excited to announce the new Outlook for Windows is now generally available for commercial customers and will now receive full support from Microsoft's support channels, including Assisted Support!", "locator": "Opening paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same post: 'New Outlook is still an opt-in experience' and 'Existing installations of classic Outlook through perpetual and subscription licensing will continue to be supported until at least 2029.' Preview began in May 2022; general availability for personal accounts by September 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-08-01-new-outlook-generally-available-for-commercial-customers", "citation_text": "1 August 2024 was when the new Outlook for Windows became generally available for business customers, still as an opt-in app, after reaching personal accounts in September 2023 (Microsoft, 2024). Source: Microsoft, \"Built for today, designed for the future - the new Outlook for Windows is ready (Outlook Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/outlook/built-for-today-designed-for-the-future---the-new-outlook-for-windows-is-ready-w/4205635). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-08-01-new-outlook-generally-available-for-commercial-customers." }, { "id": "microsoft-techcommunity-2024-08-01-new-outlook-feedback-from-tens-of-millions-of-users", "family": "microsoft-office-versions", "statement": "Tens of millions of people use the new Outlook for Windows across work and personal accounts, Microsoft said when the app became generally available to businesses in August 2024, its only published indication of the new app's user base (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "people using the new Outlook for Windows (Microsoft's description, no number)", "display_value": "tens of millions", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-08-01", "population": "Users of the new Outlook for Windows, work and personal accounts", "sample_n": null, "publisher": "Microsoft", "source_title": "Built for today, designed for the future - the new Outlook for Windows is ready (Outlook Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/outlook/built-for-today-designed-for-the-future---the-new-outlook-for-windows-is-ready-w/4205635", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-08-01", "accessed_at": "2026-10-14", "quote": "The evolution of the new Outlook for Windows is a collaborative effort, shaped by the voices, experiences, and feedback of tens of millions of people who use it across work and personal accounts.", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A vendor description without a number or a measure (monthly or ever-used). Outlook client counts as an email client belong to the communication-and-email family; recorded here as the only figure on the new Outlook rollout. In February 2026 Microsoft described 'strong and accelerating adoption of new Outlook' without a figure (MC949965).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-08-01-new-outlook-feedback-from-tens-of-millions-of-users", "citation_text": "Tens of millions of people use the new Outlook for Windows across work and personal accounts, Microsoft said when the app became generally available to businesses in August 2024, its only published indication of the new app's user base (Microsoft, 2024). Source: Microsoft, \"Built for today, designed for the future - the new Outlook for Windows is ready (Outlook Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/outlook/built-for-today-designed-for-the-future---the-new-outlook-for-windows-is-ready-w/4205635). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-08-01-new-outlook-feedback-from-tens-of-millions-of-users." }, { "id": "microsoft-techcommunity-2024-11-19-new-outlook-opt-out-smb-from-january-2025-enterprise-2026", "family": "microsoft-office-versions", "statement": "January 2025 for small businesses and 2026 for enterprise customers were the dates Microsoft gave at Ignite 2024 for moving the new Outlook from opt-in to the opt-out phase, in which it becomes the default (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (planned)", "display_value": "January 2025 (business plans); 2026 (enterprise)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-11-19", "population": "Microsoft 365 for business (SMB) and Microsoft 365 enterprise customers using Outlook for Windows", "sample_n": null, "publisher": "Microsoft", "source_title": "What's new and coming to Microsoft Outlook - Ignite 2024 (Outlook Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/outlook/what%E2%80%99s-new-and-coming-to-microsoft-outlook-%E2%80%93-ignite-2024/4297199", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-19", "accessed_at": "2026-10-14", "quote": "We anticipate that small and medium-sized businesses (SMBs) with Microsoft 365 for business plans will begin to be moved into this phase starting in January 2025, and with customers with Microsoft 365 for enterprises licenses following in 2026.", "locator": "Section on migration to the next phase", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The enterprise date was later set at April 2026 and then postponed to March 2027 (Message Center MC949965, updated 20 February 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-11-19-new-outlook-opt-out-smb-from-january-2025-enterprise-2026", "citation_text": "January 2025 for small businesses and 2026 for enterprise customers were the dates Microsoft gave at Ignite 2024 for moving the new Outlook from opt-in to the opt-out phase, in which it becomes the default (Microsoft, 2024). Source: Microsoft, \"What's new and coming to Microsoft Outlook - Ignite 2024 (Outlook Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/outlook/what%E2%80%99s-new-and-coming-to-microsoft-outlook-%E2%80%93-ignite-2024/4297199). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-11-19-new-outlook-opt-out-smb-from-january-2025-enterprise-2026." }, { "id": "microsoft-mc949965-2026-02-20-new-outlook-enterprise-opt-out-postponed-to-march-2027", "family": "microsoft-office-versions", "statement": "March 2027 is when the new Outlook for Windows becomes the default (the opt-out phase) for enterprise customers, Microsoft told administrators in February 2026, postponing the April 2026 date it had set in December 2024 (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (planned start of opt-out phase)", "display_value": "March 2027", "display_label": "Microsoft 365 Message Center MC949965", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2027-03", "population": "Enterprise Microsoft 365 tenants using classic Outlook for Windows (GCC High and DoD to be announced separately)", "sample_n": null, "publisher": "Microsoft", "source_title": "MC949965 - Toggle to new Outlook (Microsoft 365 Message Center, archived by merill.net)", "source_url": "https://mc.merill.net/message/MC949965", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-20", "accessed_at": "2026-10-14", "quote": "The opt‑out phase for Enterprise environments will now begin in March 2027 (previously April 2026), providing organizations with 12 months of lead time to prepare.", "locator": "Section 'When this will happen' (post published 6 December 2024, updated 20 February 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The Message Center is visible only to signed-in tenant administrators; the text is quoted from Merill Fernando's public Message Center archive, which reproduces posts verbatim and keeps version history. Microsoft's stated reason: 'We're seeing strong and accelerating adoption of new Outlook' while it keeps adding features. Users moved in the opt-out phase can switch back to classic Outlook; no cutover date has been announced.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-mc949965-2026-02-20-new-outlook-enterprise-opt-out-postponed-to-march-2027", "citation_text": "March 2027 is when the new Outlook for Windows becomes the default (the opt-out phase) for enterprise customers, Microsoft told administrators in February 2026, postponing the April 2026 date it had set in December 2024 (Microsoft, 2026). Source: Microsoft, \"MC949965 - Toggle to new Outlook (Microsoft 365 Message Center, archived by merill.net)\" (https://mc.merill.net/message/MC949965). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-mc949965-2026-02-20-new-outlook-enterprise-opt-out-postponed-to-march-2027." }, { "id": "microsoft-mc949965-2026-02-20-perpetual-licence-users-not-migrated-to-new-outlook", "family": "microsoft-office-versions", "statement": "Users on a perpetual Office licence will not be migrated to the new Outlook when the enterprise opt-out phase starts in March 2027, nor will on-premises accounts or users whose admins hide the toggle, Microsoft's Message Center notice says (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "not migrated", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02-20", "population": "Classic Outlook users with perpetual Office licences or on-premises Exchange accounts", "sample_n": null, "publisher": "Microsoft", "source_title": "MC949965 - Toggle to new Outlook (Microsoft 365 Message Center, archived by merill.net)", "source_url": "https://mc.merill.net/message/MC949965", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-02-20", "accessed_at": "2026-10-14", "quote": "Users will not be migrated if one or more of the following is true: You have opted out users using the Policy of automatic migration New Outlook toggle is hidden via policy Perpetual license is in use On premise account", "locator": "Section 'What will happen' (bullet list)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Quoted from the public merill.net archive of the Message Center post; list items run together in the quote. Classic Outlook in Office 2016, 2019, 2021, 2024 and LTSC versions keeps its own lifecycle dates (Outlook 2016 and 2019 ended on 14 October 2025, Outlook 2021 and LTSC 2021 on 13 October 2026, Outlook 2024 and LTSC 2024 end on 9 October 2029).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-mc949965-2026-02-20-perpetual-licence-users-not-migrated-to-new-outlook", "citation_text": "Users on a perpetual Office licence will not be migrated to the new Outlook when the enterprise opt-out phase starts in March 2027, nor will on-premises accounts or users whose admins hide the toggle, Microsoft's Message Center notice says (Microsoft, 2026). Source: Microsoft, \"MC949965 - Toggle to new Outlook (Microsoft 365 Message Center, archived by merill.net)\" (https://mc.merill.net/message/MC949965). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-mc949965-2026-02-20-perpetual-licence-users-not-migrated-to-new-outlook." }, { "id": "microsoft-support-2026-windows-mail-calendar-people-support-ended-31-december-2024", "family": "microsoft-office-versions", "statement": "31 December 2024 was the end of support for the Windows Mail, Calendar and People apps, which Microsoft replaced with the new Outlook for Windows (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "31 December 2024", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-12-31", "population": "Users of the built-in Windows Mail, Calendar and People apps on Windows 10 and Windows 11", "sample_n": null, "publisher": "Microsoft", "source_title": "Outlook for Windows: The Future of Mail, Calendar, and People on Windows 11", "source_url": "https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199", "source_type": "primary", "source_access": "open", "published_at": "2026-05-22", "accessed_at": "2026-10-14", "quote": "Support for Windows Mail, Calendar, and People ended on December 31, 2024. You can no longer able to send and receive emails or events using Windows Mail and Calendar.", "locator": "Section 'Support has ended for Windows Mail and Calendar' (ms.date 05/22/2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The quote keeps Microsoft's grammatical slip ('You can no longer able to'). For consumers the new Outlook replaced the free Mail and Calendar apps; for businesses the classic Outlook desktop app remains supported until at least 2029.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-windows-mail-calendar-people-support-ended-31-december-2024", "citation_text": "31 December 2024 was the end of support for the Windows Mail, Calendar and People apps, which Microsoft replaced with the new Outlook for Windows (Microsoft Support, 2026). Source: Microsoft, \"Outlook for Windows: The Future of Mail, Calendar, and People on Windows 11\" (https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-windows-mail-calendar-people-support-ended-31-december-2024." }, { "id": "intra2net-2026-10-13-sme-82pct-office-without-security-updates-after-office-2021-eos", "family": "microsoft-office-versions", "statement": "82% of the on-premises Office installations at small German businesses without Microsoft 365 no longer get security updates now that Office 2021 support ended on 13 October 2026, Intra2net's September 2026 survey found (Intra2net, 2026).", "short_statement": "After 13 October 2026, **82%** of the on-premises Office PCs at small German firms ran an Office version without security updates.", "short_refs": null, "value": 82, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "82%", "display_label": "Intra2net SME survey, Germany, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=64.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Support for Microsoft Office 2021 ends today. As a result, 82% of small businesses in Germany will no longer receive security updates for their Office suite.", "locator": "Opening paragraph of the press release", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. Intra2net words it as '82% of small businesses'; its chart base is PC workstations (n=1,592), and the shares of Office 2010 (3%), 2013 (4%), 2016 (34%), 2019 (26%) and 2021 (15%) add up to 82%. Only Office 2024 (18%) was still supported. Series 'share needing update' mixes definitions across years (see each record).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-10-13-sme-82pct-office-without-security-updates-after-office-2021-eos", "citation_text": "82% of the on-premises Office installations at small German businesses without Microsoft 365 no longer get security updates now that Office 2021 support ended on 13 October 2026, Intra2net's September 2026 survey found (Intra2net, 2026). Source: Intra2net AG, \"Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=64.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-10-13-sme-82pct-office-without-security-updates-after-office-2021-eos." }, { "id": "intra2net-2026-09-sme-office-2021-share-15pct", "family": "microsoft-office-versions", "statement": "15% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2026, the month before its end of support, unchanged from a year earlier, in Intra2net's survey of 1,592 workstations at 103 firms without Microsoft 365 (Intra2net, 2026).", "short_statement": "Office 2021 ran on **15%** of the on-premises Office PCs at small German firms in September 2026, a month before support ended (Intra2net, 2026).", "short_refs": null, "value": 15, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "15%", "display_label": "Intra2net SME survey, September 2026", "display_hook": null, "row_label": "Office 2021, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Office 2021 15% Ende des Supports 13. Oktober 2026", "locator": "Donut chart 'Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?' (Statistik-Microsoft-Office-Upgrade-2026.png); the bar chart Marktanteile-2026 shows 'Office 2021 15% 15% ±0%'", "derived": false, "formula": null, "headline": true, "series": "intra2net-sme-germany-office-2021-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. Chart text translates as 'Office 2021 15%, end of support 13 October 2026'. The only published sample of Office 2021's share found for this page; no worldwide count of Office 2021 users exists. The press release says Office 2021 migration 'has been rather slow in recent years'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2021-share-15pct", "citation_text": "15% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2026, the month before its end of support, unchanged from a year earlier, in Intra2net's survey of 1,592 workstations at 103 firms without Microsoft 365 (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2021-share-15pct." }, { "id": "intra2net-2026-09-sme-office-2016-share-34pct", "family": "microsoft-office-versions", "statement": "34% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2016 in September 2026, eleven months after its end of support, down from 36% a year earlier (Intra2net, 2026).", "short_statement": "In September 2026, Office 2016, already out of support, was still the most common version on small German firms' on-premises Office PCs, at **34%**.", "short_refs": null, "value": 34, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "34%", "display_label": "", "display_hook": null, "row_label": "Office 2016, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Office 2016 und 2019: Marktanteil bleibt auf hohem Niveau ... Office 2016 -2%", "locator": "Bar chart 'Marktanteil der Microsoft Office-Versionen 2026 im Vergleich zu 2025' (Statistik-Microsoft-Office-Marktanteile-2026.png), Office 2016 bars labelled 34% (2026) and 36% (2025)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. Chart headline translates as 'Office 2016 and 2019: market share stays at a high level'. The press release gives Office 2016 and 2019 together as 'a combined installation rate of 60%'. Office 2016 has been the most used version in every Intra2net survey since 2020.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2016-share-34pct", "citation_text": "34% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2016 in September 2026, eleven months after its end of support, down from 36% a year earlier (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2016-share-34pct." }, { "id": "intra2net-2026-09-sme-office-2019-share-26pct", "family": "microsoft-office-versions", "statement": "26% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2019 in September 2026, eleven months after its end of support, down from 29% a year earlier (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": 26, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "26%", "display_label": "", "display_hook": null, "row_label": "Office 2019, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Office 2019 26% (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2026.png; bar chart Marktanteile-2026 shows Office 2019 26% (2026) and 29% (2025), '-3 %'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2019-share-26pct", "citation_text": "26% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2019 in September 2026, eleven months after its end of support, down from 29% a year earlier (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2019-share-26pct." }, { "id": "intra2net-2026-09-sme-office-2024-share-18pct", "family": "microsoft-office-versions", "statement": "18% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2024 in September 2026, up from 8% a year earlier, in Intra2net's survey (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "Office 2024, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=64.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "The software suite increased its on-premises market share from 8% to 18% compared to 2025.", "locator": "Section 'Office 2024 is being better received'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2024-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. Office 2024 was the only supported one-time-purchase version after 13 October 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2024-share-18pct", "citation_text": "18% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2024 in September 2026, up from 8% a year earlier, in Intra2net's survey (Intra2net, 2026). Source: Intra2net AG, \"Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=64.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2024-share-18pct." }, { "id": "intra2net-2026-09-sme-office-2013-share-4pct", "family": "microsoft-office-versions", "statement": "4% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2013 in September 2026, three and a half years after its end of support (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": 4, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "Office 2013, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "4% Office 2013 (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2026.png; bar chart Marktanteile-2026 shows Office 2013 4% (2026) and 7% (2025)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. The press release: '7% of companies are still using Office 2010 and 2013'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2013-share-4pct", "citation_text": "4% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2013 in September 2026, three and a half years after its end of support (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2013-share-4pct." }, { "id": "intra2net-2026-09-sme-office-2010-share-3pct", "family": "microsoft-office-versions", "statement": "3% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in September 2026, six years after its end of support (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": 3, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "3%", "display_label": "", "display_hook": null, "row_label": "Office 2010, September 2026", "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "3% Office 2010 (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2026.png; bar chart Marktanteile-2026 shows Office 2010 3% (2026) and 5% (2025)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2010-share-3pct", "citation_text": "3% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in September 2026, six years after its end of support (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-09-sme-office-2010-share-3pct." }, { "id": "intra2net-2026-10-13-sme-one-in-ten-updated-office-in-past-year", "family": "microsoft-office-versions", "statement": "One in ten small German businesses (10%) updated its on-premises Office suite in the twelve months to September 2026, despite the October 2025 end of support for Office 2016 and 2019, Intra2net found (Intra2net, 2026).", "short_statement": "Only **one in ten** small German firms with on-premises Office updated it in the year to September 2026.", "short_refs": null, "value": 10, "unit": "% of surveyed companies that updated their on-premises Office suite in the past twelve months", "display_value": "one in ten", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2026-09", "population": "German companies with 10 to 49 employees using on-premises Microsoft Office without Microsoft 365 Business or Exchange Online (Intra2net SME survey)", "sample_n": 1592, "publisher": "Intra2net AG", "source_title": "Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=64.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Only one in ten companies has taken advantage of the opportunity to update their on-premises Office suite in the past twelve months.", "locator": "Opening paragraph of the press release", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 103 German companies with 10 to 49 employees and 1,592 PC workstations running Microsoft Office, September 2026. 'One in ten' is Intra2net's wording; the value 10 is that fraction as a percentage. Intra2net's CEO adds that Microsoft 'is still releasing patches even for versions that were discontinued long ago, such as Office 2016'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-10-13-sme-one-in-ten-updated-office-in-past-year", "citation_text": "One in ten small German businesses (10%) updated its on-premises Office suite in the twelve months to September 2026, despite the October 2025 end of support for Office 2016 and 2019, Intra2net found (Intra2net, 2026). Source: Intra2net AG, \"Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=64.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2026-10-13-sme-one-in-ten-updated-office-in-past-year." }, { "id": "intra2net-2025-10-14-sme-77pct-office-without-security-updates-after-office-2016-2019-eos", "family": "microsoft-office-versions", "statement": "77% of the on-premises Office installations at small German businesses without Microsoft 365 lost security updates when Office 2016 and 2019 support ended on 14 October 2025, Intra2net's September 2025 survey found (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 77, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "77%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Press release 2025-10-14: 77% of small businesses will no longer receive security updates for their Office package with immediate effect (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=61.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "Today marks the end of support for Microsoft Office 2016 and 2019. This means that 77% of small businesses in Germany will no longer receive security updates for their Office package", "locator": "Opening paragraph of the press release", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. 77% = Office 2016 and 2019 (65%) plus Office 2010 and 2013 (12%). Intra2net words it as '77% of small businesses'; the chart base is 1,567 PC workstations. heise online and Computerwoche reported it the same day (see the restatement records).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-10-14-sme-77pct-office-without-security-updates-after-office-2016-2019-eos", "citation_text": "77% of the on-premises Office installations at small German businesses without Microsoft 365 lost security updates when Office 2016 and 2019 support ended on 14 October 2025, Intra2net's September 2025 survey found (Intra2net, 2025). Source: Intra2net AG, \"Press release 2025-10-14: 77% of small businesses will no longer receive security updates for their Office package with immediate effect (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=61.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-10-14-sme-77pct-office-without-security-updates-after-office-2016-2019-eos." }, { "id": "intra2net-2025-09-sme-office-2021-share-15pct", "family": "microsoft-office-versions", "statement": "15% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2025, up from 14% in 2024, in Intra2net's survey of 1,567 workstations at 104 firms (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 15, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "15%", "display_label": "", "display_hook": null, "row_label": "Office 2021, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "Office 2021 15% 14% ... Office 2021 +1%", "locator": "Bar chart 'Marktanteil der Microsoft Office-Versionen 2025 im Vergleich zu 2024' (Statistik-Microsoft-Office-Marktanteile-2025.png), Office 2021 bars", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2021-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. The press release: 'The 2021 version, on the other hand, plays virtually no role in new migrations.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2021-share-15pct", "citation_text": "15% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2025, up from 14% in 2024, in Intra2net's survey of 1,567 workstations at 104 firms (Intra2net, 2025). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2021-share-15pct." }, { "id": "intra2net-2025-09-sme-office-2016-share-36pct", "family": "microsoft-office-versions", "statement": "36% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2025, weeks before its end of support (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 36, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": "Office 2016, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "36% Office 2016 (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2025.png; bar chart Marktanteile-2025 shows Office 2016 36% (2025) and 37% (2024)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. The press release: 'With an installation rate of 65%, Office 2016 and 2019 remain the most widely used versions in small businesses'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2016-share-36pct", "citation_text": "36% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2025, weeks before its end of support (Intra2net, 2025). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2016-share-36pct." }, { "id": "intra2net-2025-09-sme-office-2019-share-29pct", "family": "microsoft-office-versions", "statement": "29% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2025, weeks before its end of support, down from 33% in 2024 (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 29, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "29%", "display_label": "", "display_hook": null, "row_label": "Office 2019, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "Office 2019 29% Ende des Supports 14. Oktober 2025", "locator": "Donut chart 'Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?' (Statistik-Microsoft-Office-Upgrade-2025.png)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. Chart text translates as 'Office 2019 29%, end of support 14 October 2025'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2019-share-29pct", "citation_text": "29% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2025, weeks before its end of support, down from 33% in 2024 (Intra2net, 2025). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2019-share-29pct." }, { "id": "intra2net-2025-09-sme-office-2024-share-8pct", "family": "microsoft-office-versions", "statement": "8% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2024 in September 2025, a year after its release, mostly replacing Office 2019, Intra2net found (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "Office 2024, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Press release 2025-10-14: 77% of small businesses will no longer receive security updates for their Office package with immediate effect (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=61.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "The latest on-premises package currently has a market share of 8% among small businesses, with Office 2019 users in particular making the switch.", "locator": "Section 'Switch to Office 2024 is slowly getting underway'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2024-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. The 2025 bar chart shows Office 2024 at 0% in 2024 (it was released on 1 October 2024, after the September 2024 survey).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2024-share-8pct", "citation_text": "8% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2024 in September 2025, a year after its release, mostly replacing Office 2019, Intra2net found (Intra2net, 2025). Source: Intra2net AG, \"Press release 2025-10-14: 77% of small businesses will no longer receive security updates for their Office package with immediate effect (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=61.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2024-share-8pct." }, { "id": "intra2net-2025-09-sme-office-2013-share-7pct", "family": "microsoft-office-versions", "statement": "7% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in September 2025, down from 9% in 2024 (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "Office 2013, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "7% Office 2013 (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2025.png; bar chart Marktanteile-2025 shows Office 2013 7% (2025) and 9% (2024)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025. The press release: 'A further 12% of SMEs still rely on Office 2010 or 2013'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2013-share-7pct", "citation_text": "7% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in September 2025, down from 9% in 2024 (Intra2net, 2025). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2013-share-7pct." }, { "id": "intra2net-2025-09-sme-office-2010-share-5pct", "family": "microsoft-office-versions", "statement": "5% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 in September 2025, five years after its end of support (Intra2net, 2025).", "short_statement": null, "short_refs": null, "value": 5, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "5%", "display_label": "", "display_hook": null, "row_label": "Office 2010, September 2025", "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1567, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "5% Office 2010 (Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?)", "locator": "Donut chart in Statistik-Microsoft-Office-Upgrade-2025.png; bar chart Marktanteile-2025 shows Office 2010 5% (2025) and 7% (2024)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,567 PC workstations running Microsoft Office, September 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2010-share-5pct", "citation_text": "5% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 in September 2025, five years after its end of support (Intra2net, 2025). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2025 (chart image with Intra2net's 14 October 2025 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2025.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2025-09-sme-office-2010-share-5pct." }, { "id": "intra2net-2024-11-06-sme-over-80pct-need-to-update-office-in-2025", "family": "microsoft-office-versions", "statement": "More than 80% of the on-premises Office installations at small German businesses were on versions that would be out of support by October 2025, Intra2net's September 2024 survey found (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 86, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "more than 80%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=58.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "More than 80% of small companies in Germany use Microsoft Office packages that will need to be updated next year.", "locator": "Opening paragraph of the press release", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024. The value 86 is the sum of the published shares (Office 2016 and 2019 70%, Office 2010 and 2013 16%); Intra2net states 'more than 80%'. Definition differs from 2025 and 2026: it counts versions losing support within a year, not only versions already out of support.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-11-06-sme-over-80pct-need-to-update-office-in-2025", "citation_text": "More than 80% of the on-premises Office installations at small German businesses were on versions that would be out of support by October 2025, Intra2net's September 2024 survey found (Intra2net, 2024). Source: Intra2net AG, \"Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=58.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-11-06-sme-over-80pct-need-to-update-office-in-2025." }, { "id": "intra2net-2024-09-sme-office-2021-share-14pct", "family": "microsoft-office-versions", "statement": "14% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2024, three years after its release, which Intra2net called low acceptance (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "14%", "display_label": "", "display_hook": null, "row_label": "Office 2021, September 2024", "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=58.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "With a market share of 14%, Office 2021 - while the successor version is already available - plays a subordinate role in the SME segment for on-premises installations.", "locator": "Section 'Cautious acceptance of Office 2021'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2021-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2021-share-14pct", "citation_text": "14% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2024, three years after its release, which Intra2net called low acceptance (Intra2net, 2024). Source: Intra2net AG, \"Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=58.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2021-share-14pct." }, { "id": "intra2net-2024-09-sme-office-2016-share-37pct", "family": "microsoft-office-versions", "statement": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2024, the most used version, with Office 2016 and 2019 together at 70% (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 37, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "37%", "display_label": "", "display_hook": null, "row_label": "Office 2016, September 2024", "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=58.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "At 70%, more than two thirds of companies currently rely on the Office 2016 and Office 2019 versions, with Office 2016 remaining the most frequently used version at 37%.", "locator": "Section 'High wave of software migration rolls towards companies'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2016-share-37pct", "citation_text": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2024, the most used version, with Office 2016 and 2019 together at 70% (Intra2net, 2024). Source: Intra2net AG, \"Press release 2024-11-06: Over 80% of small businesses will need to update their Office package in 2025 (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=58.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2016-share-37pct." }, { "id": "intra2net-2024-09-sme-office-2019-share-33pct", "family": "microsoft-office-versions", "statement": "33% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2024, up from 32% in 2022 (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 33, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "33%", "display_label": "", "display_hook": null, "row_label": "Office 2019, September 2024", "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "Office 2021 kann sich als Nachfolger nicht durchsetzen ... Office 2019 +1%", "locator": "Bar chart 'Marktanteil der Microsoft Office-Versionen 2024 im Vergleich zu 2022' (Statistik-Microsoft-Office-Marktanteile-2024.png), Office 2019 bars labelled 33% (2024) and 32% (2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024. Chart headline translates as 'Office 2021 fails to establish itself as the successor'. Consistent with the press release's 70% for Office 2016 and 2019 combined (37% + 33%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2019-share-33pct", "citation_text": "33% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2024, up from 32% in 2022 (Intra2net, 2024). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2019-share-33pct." }, { "id": "intra2net-2024-09-sme-office-2013-share-9pct", "family": "microsoft-office-versions", "statement": "9% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2013 in September 2024, down from 17% in 2022 (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "Office 2013, September 2024", "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "Office 2013 -8% (Marktanteil der Microsoft Office-Versionen 2024 im Vergleich zu 2022)", "locator": "Bar chart Statistik-Microsoft-Office-Marktanteile-2024.png, Office 2013 bars labelled 9% (2024) and 17% (2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024. The press release: '16% of SME workstations are still running versions of Office 2013 or Office 2010'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2013-share-9pct", "citation_text": "9% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2013 in September 2024, down from 17% in 2022 (Intra2net, 2024). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2013-share-9pct." }, { "id": "intra2net-2024-09-sme-office-2010-share-7pct", "family": "microsoft-office-versions", "statement": "7% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in September 2024, four years after its end of support (Intra2net, 2024).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "Office 2010, September 2024", "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1596, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-11-06", "accessed_at": "2026-10-14", "quote": "Office 2010 -4% (Marktanteil der Microsoft Office-Versionen 2024 im Vergleich zu 2022)", "locator": "Bar chart Statistik-Microsoft-Office-Marktanteile-2024.png, Office 2010 bars labelled 7% (2024) and 11% (2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,596 PC workstations running Microsoft Office, September 2024. The chart compares 2024's Office 2010 with 2022's combined 'Office 2010 / 2007' figure (11%); Office 2007 is no longer shown separately from 2024.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2010-share-7pct", "citation_text": "7% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in September 2024, four years after its end of support (Intra2net, 2024). Source: Intra2net AG, \"Statistik Microsoft Office Marktanteile 2024 (chart image with Intra2net's 6 November 2024 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Marktanteile-2024.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2024-09-sme-office-2010-share-7pct." }, { "id": "intra2net-2022-09-26-sme-one-in-four-office-unsupported-or-soon", "family": "microsoft-office-versions", "statement": "28% of the on-premises Office installations at small German businesses were on versions out of support or due to lose it within months (Office 2007, 2010 and 2013) in September 2022, Intra2net found (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 28, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "28% (one in four)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "One in four companies in Germany uses Microsoft Office packages for which security updates are no longer offered today or will be in a few months.", "locator": "Opening paragraph of the press release (Wayback Machine capture of 7 December 2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022. Subhead of the release: '28% use older Office versions' (Office 2010 and 2007 11%, Office 2013 17%). The release has been removed from Intra2net's live site; the archived copy is in raw/.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-26-sme-one-in-four-office-unsupported-or-soon", "citation_text": "28% of the on-premises Office installations at small German businesses were on versions out of support or due to lose it within months (Office 2007, 2010 and 2013) in September 2022, Intra2net found (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-26-sme-one-in-four-office-unsupported-or-soon." }, { "id": "intra2net-2022-09-sme-office-2021-share-3pct", "family": "microsoft-office-versions", "statement": "3% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2022, a year after its release, while migrations went mostly to Office 2019 (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 3, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "3%", "display_label": "", "display_hook": null, "row_label": "Office 2021, September 2022", "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "With a market share of 3%, the current Office 2021 currently still plays a subordinate role in the SME segment for on-premises installations, however.", "locator": "Section 'Small businesses prefer Office 2019'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2021-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022. 'More than two-thirds of migrations since last year's Intra2net SME study had Office 2019 as a target.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2021-share-3pct", "citation_text": "3% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2021 in September 2022, a year after its release, while migrations went mostly to Office 2019 (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2021-share-3pct." }, { "id": "intra2net-2022-09-sme-office-2019-share-32pct", "family": "microsoft-office-versions", "statement": "32% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2022, up 8 points in a year (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 32, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "32%", "display_label": "", "display_hook": null, "row_label": "Office 2019, September 2022", "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "The version is now used on 32% of workstations, 8% more than last year.", "locator": "Section 'Small businesses prefer Office 2019'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2019-share-32pct", "citation_text": "32% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in September 2022, up 8 points in a year (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2019-share-32pct." }, { "id": "intra2net-2022-09-sme-office-2016-share-37pct", "family": "microsoft-office-versions", "statement": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2022, the most widely used version (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 37, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "37%", "display_label": "", "display_hook": null, "row_label": "Office 2016, September 2022", "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "Office 2016 remains the most widely used version at 37%.", "locator": "Section 'Small businesses prefer Office 2019', last sentence", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2016-share-37pct", "citation_text": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in September 2022, the most widely used version (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2016-share-37pct." }, { "id": "intra2net-2022-09-sme-office-2013-share-17pct", "family": "microsoft-office-versions", "statement": "17% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in September 2022, seven months before its end of support (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "17%", "display_label": "", "display_hook": null, "row_label": "Office 2013, September 2022", "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "Office 2013 has a market share of 17%.", "locator": "Section '28% use older Office versions'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2013-share-17pct", "citation_text": "17% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in September 2022, seven months before its end of support (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2013-share-17pct." }, { "id": "intra2net-2022-09-sme-office-2010-and-2007-share-11pct", "family": "microsoft-office-versions", "statement": "11% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 or Office 2007 in September 2022, both out of support (Intra2net, 2022).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "Office 2010 and 2007, September 2022", "publisher_short": null, "geography": "Germany", "period": "2022-09", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1617, "publisher": "Intra2net AG", "source_title": "Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)", "source_url": "https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-09-26", "accessed_at": "2026-10-14", "quote": "Outdated Office versions such as Office 2010 and Office 2007 are still used on 11% of workstations in small businesses.", "locator": "Section '28% use older Office versions'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 105 German companies with 10 to 49 employees and 1,617 PC workstations running Microsoft Office, September 2022. Combined figure, so it is kept out of the Office 2010 series (a gap at 2022); the 2022 chart labels the bar 'Office 2010 / 2007'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2010-and-2007-share-11pct", "citation_text": "11% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 or Office 2007 in September 2022, both out of support (Intra2net, 2022). Source: Intra2net AG, \"Press release 2022-09-26: One in four companies needs to update Office package (Intra2net)\" (https://web.archive.org/web/20221207194226/https://www.intra2net.com/en/company/press/press-release.php_id=55.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2022-09-sme-office-2010-and-2007-share-11pct." }, { "id": "intra2net-2021-04-06-sme-21pct-office-without-security-updates", "family": "microsoft-office-versions", "statement": "21% of the PCs with on-premises Microsoft Office at small German businesses ran versions without security updates (Office 2010 or 2007) in March 2021, five months after Office 2010's end of support (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 21, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "21% (one in five)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "Intra2net study shows 21% of Microsoft Office packages are used in small businesses without updates", "locator": "Subhead of the press release (Wayback Machine capture of 7 December 2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021. Headline: 'One in five companies uses insecure Office packages'. 21% = Office 2010 (17%) plus Office 2007 (4%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-04-06-sme-21pct-office-without-security-updates", "citation_text": "21% of the PCs with on-premises Microsoft Office at small German businesses ran versions without security updates (Office 2010 or 2007) in March 2021, five months after Office 2010's end of support (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-04-06-sme-21pct-office-without-security-updates." }, { "id": "intra2net-2021-03-sme-office-2010-share-17pct", "family": "microsoft-office-versions", "statement": "17% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in March 2021, down from 31% a year earlier, five months after its end of support (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "17%", "display_label": "", "display_hook": null, "row_label": "Office 2010, March 2021", "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "The figures from the March 2021 Intra2net study show that Office 2010 is still used on 17% and Office 2007 on 4% of workstations in the SMB segment.", "locator": "Section 'Older Microsoft Office versions still have 21% market share'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2010-share-17pct", "citation_text": "17% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2010 in March 2021, down from 31% a year earlier, five months after its end of support (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2010-share-17pct." }, { "id": "intra2net-2021-03-sme-office-2007-share-4pct", "family": "microsoft-office-versions", "statement": "4% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2007 in March 2021, more than three years after its end of support (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 4, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "4%", "display_label": "", "display_hook": null, "row_label": "Office 2007, March 2021", "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "Office 2010 is still used on 17% and Office 2007 on 4% of workstations in the SMB segment.", "locator": "Section 'Older Microsoft Office versions still have 21% market share'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2007-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2007-share-4pct", "citation_text": "4% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2007 in March 2021, more than three years after its end of support (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2007-share-4pct." }, { "id": "intra2net-2021-03-sme-office-2019-share-24pct", "family": "microsoft-office-versions", "statement": "24% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in March 2021, up from 8% a year earlier (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 24, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "24%", "display_label": "", "display_hook": null, "row_label": "Office 2019, March 2021", "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "from an 8% market share in the 2020 SMB study, the latest Office package has significantly increased its share to 24%.", "locator": "Section 'Surging use of Office 2019'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2019-share-24pct", "citation_text": "24% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in March 2021, up from 8% a year earlier (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2019-share-24pct." }, { "id": "intra2net-2021-03-sme-office-2016-share-37pct", "family": "microsoft-office-versions", "statement": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in March 2021, the most widely used version, up 3 points in a year (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 37, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "37%", "display_label": "", "display_hook": null, "row_label": "Office 2016, March 2021", "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "Office 2016 remains the most widely used version with 37% market share, this growing slightly by 3% year-on-year.", "locator": "Section 'Microsoft Office 2016 with 37% market share'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2016-share-37pct", "citation_text": "37% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in March 2021, the most widely used version, up 3 points in a year (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2016-share-37pct." }, { "id": "intra2net-2021-03-sme-office-2013-share-18pct", "family": "microsoft-office-versions", "statement": "18% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in March 2021 (Intra2net, 2021).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "Office 2013, March 2021", "publisher_short": null, "geography": "Germany", "period": "2021-03", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1587, "publisher": "Intra2net AG", "source_title": "Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)", "source_url": "https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-04-06", "accessed_at": "2026-10-14", "quote": "Office 2013 is still used in 18% of companies.", "locator": "Section 'Microsoft Office 2016 with 37% market share', last sentence", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 104 German companies with 10 to 49 employees and 1,587 PC workstations running Microsoft Office, March 2021. The release says 'of companies' here but its other shares are of workstations; the 2022 chart repeats 18% for 2021 against the workstation base.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2013-share-18pct", "citation_text": "18% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in March 2021 (Intra2net, 2021). Source: Intra2net AG, \"Press release 2021-04-06: One in five companies uses insecure Office packages (Intra2net)\" (https://web.archive.org/web/20221207203643/https://www.intra2net.com/en/company/press/press-release.php_id=51.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2021-03-sme-office-2013-share-18pct." }, { "id": "intra2net-2020-04-06-sme-36pct-on-office-2010-or-2007-before-office-2010-eos", "family": "microsoft-office-versions", "statement": "36% of the on-premises Office installations at small German businesses were on Office 2010 (31%) or the already unsupported Office 2007 (5%) ahead of Office 2010's end of support in October 2020, which Intra2net called an urgent need to act in April 2020 (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 36, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "36%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "If you add the remaining Office 2007 users, there are urgent need for action in the coming months in 36% of small businesses", "locator": "Quote from Intra2net CEO Steffen Jarosch (Wayback Machine capture of 7 December 2022)", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-share-needing-update", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020. Headline: 'Over 30% of small businesses will need to update their office suite in 2020'. The archived English text is a rough translation with repeated fragments; the quote is verbatim.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-04-06-sme-36pct-on-office-2010-or-2007-before-office-2010-eos", "citation_text": "36% of the on-premises Office installations at small German businesses were on Office 2010 (31%) or the already unsupported Office 2007 (5%) ahead of Office 2010's end of support in October 2020, which Intra2net called an urgent need to act in April 2020 (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-04-06-sme-36pct-on-office-2010-or-2007-before-office-2010-eos." }, { "id": "intra2net-2020-q1-sme-office-2010-share-31pct", "family": "microsoft-office-versions", "statement": "31% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 in early 2020, six months before its end of support, down from 41% a year earlier (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 31, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "31%", "display_label": "", "display_hook": null, "row_label": "Office 2010, Q1 2020", "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "According to the study, 31% of PC workstations in the SMB environment are currently still running Office 2010.", "locator": "Section 'Only a quarter of Office 2010 users have migrated in the past year'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2010-share-31pct", "citation_text": "31% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 in early 2020, six months before its end of support, down from 41% a year earlier (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2010-share-31pct." }, { "id": "intra2net-2020-q1-sme-office-2007-share-5pct", "family": "microsoft-office-versions", "statement": "5% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2007 in early 2020, more than two years after its end of support (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 5, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "5%", "display_label": "", "display_hook": null, "row_label": "Office 2007, Q1 2020", "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "5% even still rely still on the even older Office 2007, for which support has already expired.", "locator": "Section 'Only a quarter of Office 2010 users have migrated in the past year'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2007-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020. The repeated 'still' is in Intra2net's English text.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2007-share-5pct", "citation_text": "5% of the PCs with on-premises Microsoft Office at small German businesses still ran Office 2007 in early 2020, more than two years after its end of support (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2007-share-5pct." }, { "id": "intra2net-2020-q1-sme-office-2016-share-34pct", "family": "microsoft-office-versions", "statement": "34% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in early 2020, ahead of Office 2013 at 22% (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 34, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "34%", "display_label": "", "display_hook": null, "row_label": "Office 2016, Q1 2020", "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "the versions Office 2013 with 22% and Office 2016 with a share of 34%.", "locator": "Section 'Office 2019 plays a minor role among SMEs so far'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2016-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2016-share-34pct", "citation_text": "34% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2016 in early 2020, ahead of Office 2013 at 22% (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2016-share-34pct." }, { "id": "intra2net-2020-q1-sme-office-2013-share-22pct", "family": "microsoft-office-versions", "statement": "22% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in early 2020 (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 22, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "22%", "display_label": "", "display_hook": null, "row_label": "Office 2013, Q1 2020", "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "the dominant versions among small companies are the versions Office 2013 with 22% and Office 2016 with a share of 34%.", "locator": "Section 'Office 2019 plays a minor role among SMEs so far'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2013-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020. The archived text breaks the sentence across lines ('...among small companies are' / 'the versions Office 2013...'); joined here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2013-share-22pct", "citation_text": "22% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2013 in early 2020 (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2013-share-22pct." }, { "id": "intra2net-2020-q1-sme-office-2019-share-8pct", "family": "microsoft-office-versions", "statement": "8% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in early 2020, up from 2% a year earlier (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "Office 2019, Q1 2020", "publisher_short": null, "geography": "Germany", "period": "2020-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": 1342, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "The new Office 2019 variant still plays a subordinate role ... was able to increase its share from 2% to 8% compared to the previous year.", "locator": "Section 'Office 2019 plays a minor role among SMEs so far'", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Survey of 107 German companies with 10 to 49 employees and 1,342 PC workstations running Microsoft Office, early 2020. The archived English text repeats the fragment 'but was able to increase its share from' across a line break; the quote skips the repetition with an ellipsis.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2019-share-8pct", "citation_text": "8% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 in early 2020, up from 2% a year earlier (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2020-q1-sme-office-2019-share-8pct." }, { "id": "intra2net-2019-q1-sme-office-2010-share-41pct-as-recalled-2020", "family": "microsoft-office-versions", "statement": "41% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 at the beginning of 2019, as recalled in Intra2net's 2020 study (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 41, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "41%", "display_label": "", "display_hook": null, "row_label": "Office 2010, Q1 2019", "publisher_short": null, "geography": "Germany", "period": "2019-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": null, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "at the beginning of 2019, Office 2010 still accounted for a share of 41%.", "locator": "Section 'Only a quarter of Office 2010 users have migrated in the past year' of the April 2020 release", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2010-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. The 2019 study's own release is not on Intra2net's site and was not found in the Wayback Machine; the figure is taken from the 2020 release's comparison with the previous year.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2019-q1-sme-office-2010-share-41pct-as-recalled-2020", "citation_text": "41% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2010 at the beginning of 2019, as recalled in Intra2net's 2020 study (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2019-q1-sme-office-2010-share-41pct-as-recalled-2020." }, { "id": "intra2net-2019-q1-sme-office-2019-share-2pct-as-recalled-2020", "family": "microsoft-office-versions", "statement": "2% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 at the beginning of 2019, as recalled in Intra2net's 2020 study (Intra2net, 2020).", "short_statement": null, "short_refs": null, "value": 2, "unit": "% of PC workstations with on-premises Microsoft Office (Intra2net SME sample)", "display_value": "2%", "display_label": "", "display_hook": null, "row_label": "Office 2019, Q1 2019", "publisher_short": null, "geography": "Germany", "period": "2019-Q1", "population": "PC workstations running on-premises Microsoft Office at German companies with 10 to 49 employees that use neither Hosted Exchange nor Microsoft 365 / Office 365 (Intra2net SME survey)", "sample_n": null, "publisher": "Intra2net AG", "source_title": "Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)", "source_url": "https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-04-06", "accessed_at": "2026-10-14", "quote": "was able to increase its share from 2% to 8% compared to the previous year.", "locator": "Section 'Office 2019 plays a minor role among SMEs so far' of the April 2020 release", "derived": false, "formula": null, "headline": false, "series": "intra2net-sme-germany-office-2019-share", "history": [], "notes": "Vendor-sponsored survey: Intra2net sells on-premises groupware and security appliances to small businesses. The sample deliberately excludes companies using Microsoft 365 or hosted Exchange, so the shares describe the on-premises (one-time purchase) Office base of small German firms only, not all Office users. Previous-year value given in the 2020 release; the 2019 release itself was not found.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#intra2net-2019-q1-sme-office-2019-share-2pct-as-recalled-2020", "citation_text": "2% of the PCs with on-premises Microsoft Office at small German businesses ran Office 2019 at the beginning of 2019, as recalled in Intra2net's 2020 study (Intra2net, 2020). Source: Intra2net AG, \"Press release 2020-04-06: Study by Intra2net: Over 30% of small businesses will need to update their office suite in 2020 (Intra2net)\" (https://web.archive.org/web/20221207210214/https://www.intra2net.com/en/company/press/press-release.php_id=47.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#intra2net-2019-q1-sme-office-2019-share-2pct-as-recalled-2020." }, { "id": "microsoft-lifecycle-2018-02-01-office-2019-seven-year-support-term-exception", "family": "microsoft-office-versions", "statement": "7 years of support (5 mainstream, 2 extended) was Microsoft's term for Office 2019, an exception to its usual 10-year Fixed Lifecycle term so that Office 2019 would end with Office 2016 in 2025 (Microsoft Lifecycle, 2018).", "short_statement": null, "short_refs": null, "value": 7, "unit": "years of support for Office 2019", "display_value": "7 years", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-02-01", "population": "Office 2019 (Windows and Mac client apps and Office 2019 servers)", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2019 On-Premises release details - Microsoft Lifecycle announcements", "source_url": "https://learn.microsoft.com/en-us/lifecycle/announcements/office-2019-on-premises", "source_type": "primary", "source_access": "open", "published_at": "2018-02-01", "accessed_at": "2026-10-14", "quote": "Office 2019 provides 5 years of mainstream support with 2 years of extended support as an exception to the 10-year Fixed Lifecycle Policy term ... This 7-year term aligns with the support period for Office 2016.", "locator": "Announcement body ('Originally published: February 1, 2018'; ms.date 2020-02-05)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The cut from ten to seven, then five years (Office LTSC 2021 onward) is Microsoft's own documented shortening of perpetual Office support.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2018-02-01-office-2019-seven-year-support-term-exception", "citation_text": "7 years of support (5 mainstream, 2 extended) was Microsoft's term for Office 2019, an exception to its usual 10-year Fixed Lifecycle term so that Office 2019 would end with Office 2016 in 2025 (Microsoft Lifecycle, 2018). Source: Microsoft, \"Office 2019 On-Premises release details - Microsoft Lifecycle announcements\" (https://learn.microsoft.com/en-us/lifecycle/announcements/office-2019-on-premises). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2018-02-01-office-2019-seven-year-support-term-exception." }, { "id": "microsoft-lifecycle-2021-02-18-office-ltsc-5-years-office-2021-minimum-5-years", "family": "microsoft-office-versions", "statement": "5 years of mainstream support was the term Microsoft set in February 2021 for Office LTSC, the next perpetual commercial Office, while Office 2021 for consumers and small businesses got 'a minimum of 5 years' under the Modern Lifecycle Policy (Microsoft Lifecycle, 2021).", "short_statement": null, "short_refs": null, "value": 5, "unit": "years of support for Office LTSC 2021 and Office 2021", "display_value": "5 years", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-02-18", "population": "Office LTSC 2021 (commercial, Fixed Policy) and Office 2021 (consumer and SMB, Modern Policy)", "sample_n": null, "publisher": "Microsoft", "source_title": "Upcoming Windows 10 and Office Long Term Servicing Channel releases - Microsoft Lifecycle announcements", "source_url": "https://learn.microsoft.com/en-us/lifecycle/announcements/windows-office-ltsc-releases", "source_type": "primary", "source_access": "open", "published_at": "2021-02-18", "accessed_at": "2026-10-14", "quote": "Office LTSC will be governed by the Fixed Lifecycle Policy ... offering 5 years of Mainstream Support ... governed by the Modern Lifecycle Policy for a minimum of 5 years.", "locator": "Sections 'Office LTSC for commercial' and 'Office 2021 for consumers and small businesses' ('Originally published: February 18, 2021')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Windows 10 Enterprise LTSC 2021 moved to a 5-year lifecycle at the same time to align with Office LTSC.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2021-02-18-office-ltsc-5-years-office-2021-minimum-5-years", "citation_text": "5 years of mainstream support was the term Microsoft set in February 2021 for Office LTSC, the next perpetual commercial Office, while Office 2021 for consumers and small businesses got 'a minimum of 5 years' under the Modern Lifecycle Policy (Microsoft Lifecycle, 2021). Source: Microsoft, \"Upcoming Windows 10 and Office Long Term Servicing Channel releases - Microsoft Lifecycle announcements\" (https://learn.microsoft.com/en-us/lifecycle/announcements/windows-office-ltsc-releases). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2021-02-18-office-ltsc-5-years-office-2021-minimum-5-years." }, { "id": "microsoft-lifecycle-2026-04-22-office-ltsc-2021-eos-ltsc-2024-for-organizations-not-ready-for-cloud", "family": "microsoft-office-versions", "statement": "Office LTSC 2024 is Microsoft's recommended upgrade only for organisations 'not yet ready to move to the cloud', its 2026 Office LTSC 2021 end-of-support notice says, with Microsoft 365 Apps the default path (Microsoft Lifecycle, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "not yet ready to move to the cloud", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04-22", "population": "Organisations running Office LTSC 2021", "sample_n": null, "publisher": "Microsoft", "source_title": "Office LTSC 2021 reaching end of support on October 13, 2026 - Microsoft Lifecycle announcements", "source_url": "https://learn.microsoft.com/en-us/lifecycle/announcements/office-ltsc-2021-end-of-support", "source_type": "primary", "source_access": "open", "published_at": "2026-04-22", "accessed_at": "2026-10-14", "quote": "For organizations that are not yet ready to move to the cloud, the recommended upgrade path is to the most recent supported on premises version for commercial customers, Office LTSC 2024.", "locator": "Announcement body, second paragraph (ms.date 2026-04-22)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Same notice: 'begin upgrading to Microsoft 365 Apps now'. Microsoft's 14 September 2026 'One month until Office LTSC 2021 end of support' post repeats it for 'scenarios that require a fully disconnected solution'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-04-22-office-ltsc-2021-eos-ltsc-2024-for-organizations-not-ready-for-cloud", "citation_text": "Office LTSC 2024 is Microsoft's recommended upgrade only for organisations 'not yet ready to move to the cloud', its 2026 Office LTSC 2021 end-of-support notice says, with Microsoft 365 Apps the default path (Microsoft Lifecycle, 2026). Source: Microsoft, \"Office LTSC 2021 reaching end of support on October 13, 2026 - Microsoft Lifecycle announcements\" (https://learn.microsoft.com/en-us/lifecycle/announcements/office-ltsc-2021-end-of-support). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2026-04-22-office-ltsc-2021-eos-ltsc-2024-for-organizations-not-ready-for-cloud." }, { "id": "microsoft-blog-2018-09-06-office-2016-connections-to-office-365-extended-to-october-2023", "family": "microsoft-office-versions", "statement": "October 2023 became the end of supported Office 2016 connections to Office 365 services after Microsoft relaxed, in September 2018, its rule that only Office 365 ProPlus or Office 2019 in mainstream support could connect from 13 October 2020 (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "October 2023", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-09-06", "population": "Office 2016 (perpetual) clients connecting to Office 365 services", "sample_n": null, "publisher": "Microsoft", "source_title": "Helping customers shift to a modern desktop (Microsoft 365 Blog, Jared Spataro, 6 September 2018)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/", "source_type": "manufacturer", "source_access": "open", "published_at": "2018-09-06", "accessed_at": "2026-10-14", "quote": "To give you more time to transition fully to the cloud, we are now modifying that policy and will continue to support Office 2016 connections with the Office 365 services through October 2023.", "locator": "Section 'Office 2016 connectivity support for Office 365 services'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The blog URL now redirects to microsoft.com/en-us/copilot/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/. Microsoft's lifecycle announcement 'Updates to Office 365 system requirements' carries the same date. The connectivity end was eventually set at 10 October 2023 for both Office 2016 and Office 2019.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-blog-2018-09-06-office-2016-connections-to-office-365-extended-to-october-2023", "citation_text": "October 2023 became the end of supported Office 2016 connections to Office 365 services after Microsoft relaxed, in September 2018, its rule that only Office 365 ProPlus or Office 2019 in mainstream support could connect from 13 October 2020 (Microsoft, 2018). Source: Microsoft, \"Helping customers shift to a modern desktop (Microsoft 365 Blog, Jared Spataro, 6 September 2018)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-blog-2018-09-06-office-2016-connections-to-office-365-extended-to-october-2023." }, { "id": "microsoft-lifecycle-2021-office-2013-no-option-to-extend-support-beyond-april-2023", "family": "microsoft-office-versions", "statement": "No option to extend support beyond 11 April 2023 was offered for Office 2013, Microsoft's lifecycle notice said, the same no-extension policy it applied to Office 2016, 2019 and 2021 (Microsoft Lifecycle, 2021).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no extension", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-04-11", "population": "Office 2013 suites, apps and 2013 servers", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2013 and Skype for Business 2015 end of support on April 11, 2023 - Microsoft Lifecycle announcements", "source_url": "https://learn.microsoft.com/en-us/lifecycle/announcements/office-2013-skype-business-end-of-support", "source_type": "primary", "source_access": "open", "published_at": "2021-11-16", "accessed_at": "2026-10-14", "quote": "There will not be an option to extend support for any of the products listed in this article beyond April 2023.", "locator": "'Important' note (ms.date 2021-11-16)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Unlike Windows (paid Extended Security Updates for Windows 7 and Windows 10), Microsoft has offered no paid security-update extension for any Office suite.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2021-office-2013-no-option-to-extend-support-beyond-april-2023", "citation_text": "No option to extend support beyond 11 April 2023 was offered for Office 2013, Microsoft's lifecycle notice said, the same no-extension policy it applied to Office 2016, 2019 and 2021 (Microsoft Lifecycle, 2021). Source: Microsoft, \"Office 2013 and Skype for Business 2015 end of support on April 11, 2023 - Microsoft Lifecycle announcements\" (https://learn.microsoft.com/en-us/lifecycle/announcements/office-2013-skype-business-end-of-support). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-lifecycle-2021-office-2013-no-option-to-extend-support-beyond-april-2023." }, { "id": "microsoft-techcommunity-2024-03-15-office-ltsc-specialty-product-price-up-to-10pct", "family": "microsoft-office-versions", "statement": "Up to 10% was the price rise Microsoft set for Office LTSC 2024, which it called 'a specialty product' kept 'for use in exceptional circumstances' such as offline factory and medical devices (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% maximum price increase for Office LTSC 2024 (Professional Plus, Standard, Embedded, single apps)", "display_value": "up to 10%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-03-15", "population": "Office LTSC 2024 commercial volume-licensed customers", "sample_n": null, "publisher": "Microsoft", "source_title": "Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-15", "accessed_at": "2026-10-14", "quote": "Office LTSC is a specialty product that Microsoft has committed to maintaining for use in exceptional circumstances ... Microsoft will increase the price of Office LTSC Professional Plus ... and the individual apps by up to 10%", "locator": "Paragraph after the list of LTSC 2024 changes", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same post: 'The future of work in an AI-powered world is on the cloud.' It also noted that 'many customers deploy Office LTSC on only a subset of their devices'. Office 2024 for consumers kept its price. The Register reported the post as by TJ Devine, senior director of product marketing.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-15-office-ltsc-specialty-product-price-up-to-10pct", "citation_text": "Up to 10% was the price rise Microsoft set for Office LTSC 2024, which it called 'a specialty product' kept 'for use in exceptional circumstances' such as offline factory and medical devices (Microsoft, 2024). Source: Microsoft, \"Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-15-office-ltsc-specialty-product-price-up-to-10pct." }, { "id": "microsoft-techcommunity-2024-03-15-commitment-to-another-office-ltsc-release", "family": "microsoft-office-versions", "statement": "Another Office LTSC release after Office LTSC 2024 was promised by Microsoft in March 2024, the only public commitment to a future perpetual Office version (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "another release", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-03-15", "population": "Commercial perpetual (LTSC) Office customers", "sample_n": null, "publisher": "Microsoft", "source_title": "Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-15", "accessed_at": "2026-10-14", "quote": "And, because we are asked at the time of release if there will be another one, I can confirm our commitment to another release in the future.", "locator": "Same paragraph as the price increase", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The promise covers Office LTSC (commercial); the post says nothing about a consumer successor to Office 2024. The Register headline read it as 'two more perpetual Office releases' (Office 2024 and a future LTSC).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-15-commitment-to-another-office-ltsc-release", "citation_text": "Another Office LTSC release after Office LTSC 2024 was promised by Microsoft in March 2024, the only public commitment to a future perpetual Office version (Microsoft, 2024). Source: Microsoft, \"Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2024-03-15-commitment-to-another-office-ltsc-release." }, { "id": "microsoft-techcommunity-2025-10-14-copilot-not-possible-with-any-on-premises-office", "family": "microsoft-office-versions", "statement": "No on-premises version of Office can use Microsoft 365 Copilot, Microsoft reminded customers on 14 October 2025, the day Office 2016 and 2019 support ended, steering them to Microsoft 365 or Office LTSC 2024 (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no Copilot on perpetual Office", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14", "population": "Office 2016, Office 2019 and other on-premises Office customers", "sample_n": null, "publisher": "Microsoft", "source_title": "Office 2016/2019 Support Ends Today — Prepare for Office LTSC 2021 End of Support Next Year (Office End of Support blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/officeeos/office-20162019-support-ends-today-%E2%80%94-prepare-for-office-ltsc-2021-end-of-support/4461272", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "Microsoft 365 is also AI ready, so you can use Microsoft 365 Copilot to assist with tasks large and small—something you can’t do with any on-premises version of Office.", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same post recommends Office LTSC 2024 for customers and devices that cannot, or cannot yet, move to the cloud. The source title contains an em dash; statement fields avoid it.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2025-10-14-copilot-not-possible-with-any-on-premises-office", "citation_text": "No on-premises version of Office can use Microsoft 365 Copilot, Microsoft reminded customers on 14 October 2025, the day Office 2016 and 2019 support ended, steering them to Microsoft 365 or Office LTSC 2024 (Microsoft, 2025). Source: Microsoft, \"Office 2016/2019 Support Ends Today — Prepare for Office LTSC 2021 End of Support Next Year (Office End of Support blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/officeeos/office-20162019-support-ends-today-%E2%80%94-prepare-for-office-ltsc-2021-end-of-support/4461272). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-techcommunity-2025-10-14-copilot-not-possible-with-any-on-premises-office." }, { "id": "microsoft-kb5021751-2023-01-17-update-to-count-users-of-out-of-support-office-not-published", "family": "microsoft-office-versions", "statement": "Microsoft pushed a one-time update (KB5021751) in January 2023 to count users of Office 2007, 2010 and 2013 and other out-of-support versions, but has never published the result, so no Microsoft count of old-Office users exists (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (count collected, not published)", "display_value": "counted, not published", "display_label": "Microsoft KB5021751", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-01-17", "population": "Devices with Office 2007, Office 2010 or Office 2013 installed", "sample_n": null, "publisher": "Microsoft", "source_title": "January 17, 2023, update for Office 2013, Office 2010, and Office 2007 (KB5021751)", "source_url": "https://web.archive.org/web/20230122100627/https://support.microsoft.com/en-us/topic/january-17-2023-update-for-office-2013-office-2010-and-office-2007-kb5021751-f4a23c1d-4d1f-44ba-a43a-7a5528afb4ea", "source_type": "primary", "source_access": "open", "published_at": "2023-01-17", "accessed_at": "2026-10-14", "quote": "This update is intended to help Microsoft identify the number of users running out-of-support (or soon to be out-of-support) versions of Office, including Office 2013, Office 2010, and Office 2007.", "locator": "Summary section; Wayback Machine capture of 22 January 2023 (the live page now returns HTTP 410 Gone)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "'Never published' is this collection's finding: no Microsoft figure from the KB5021751 census was found in Microsoft's lifecycle pages, blogs, filings or press coverage up to 14 October 2026. The KB says the update 'will run one time silently without installing anything on the user's device'. TechRadar and The Register covered it in January 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-kb5021751-2023-01-17-update-to-count-users-of-out-of-support-office-not-published", "citation_text": "Microsoft pushed a one-time update (KB5021751) in January 2023 to count users of Office 2007, 2010 and 2013 and other out-of-support versions, but has never published the result, so no Microsoft count of old-Office users exists (Microsoft, 2023). Source: Microsoft, \"January 17, 2023, update for Office 2013, Office 2010, and Office 2007 (KB5021751)\" (https://web.archive.org/web/20230122100627/https://support.microsoft.com/en-us/topic/january-17-2023-update-for-office-2013-office-2010-and-office-2007-kb5021751-f4a23c1d-4d1f-44ba-a43a-7a5528afb4ea). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-kb5021751-2023-01-17-update-to-count-users-of-out-of-support-office-not-published." }, { "id": "microsoft-fy17-q4-2017-07-20-office-365-commercial-revenue-surpassed-traditional-licensing", "family": "microsoft-office-versions", "statement": "Office 365 commercial revenue overtook revenue from Microsoft's traditional Office licensing for the first time in the April to June 2017 quarter, CFO Amy Hood said, the tipping point from perpetual to subscription Office in business (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": null, "unit": "milestone (no figure)", "display_value": "first time, Q2 2017", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q2", "population": "Microsoft's commercial Office revenue (Office 365 commercial versus traditional licensing)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2017 Fourth Quarter Earnings Conference Call (20 July 2017)", "source_url": "https://web.archive.org/web/20190722230453/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q4-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2017-07-20", "accessed_at": "2026-10-14", "quote": "For the first time, Office 365 Commercial revenue surpassed revenue from our traditional licensing business.", "locator": "CFO Amy Hood's remarks, Productivity and Business Processes segment; Wayback Machine capture of 22 July 2019", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Revenue, not users: Office 365 commercial revenue grew 43% in the quarter. Hood added that Office 365 growth 'should outpace the rate of transactional decline'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q4-2017-07-20-office-365-commercial-revenue-surpassed-traditional-licensing", "citation_text": "Office 365 commercial revenue overtook revenue from Microsoft's traditional Office licensing for the first time in the April to June 2017 quarter, CFO Amy Hood said, the tipping point from perpetual to subscription Office in business (Microsoft, 2017). Source: Microsoft, \"Microsoft Fiscal Year 2017 Fourth Quarter Earnings Conference Call (20 July 2017)\" (https://web.archive.org/web/20190722230453/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q4-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q4-2017-07-20-office-365-commercial-revenue-surpassed-traditional-licensing." }, { "id": "microsoft-10k-fy2024-office-commercial-products-revenue-declined-16pct", "family": "microsoft-office-versions", "statement": "16% was the fall in Microsoft's on-premises commercial Office revenue in the year to June 2024, which Microsoft put down to the continued customer shift to cloud offerings (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": -16, "unit": "% year-on-year change in Office Commercial products revenue (Office licensed on-premises to businesses)", "display_value": "-16%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-FY", "population": "Office Commercial products: Office licensed on-premises to commercial customers (fiscal year to 30 June 2024)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-K for the fiscal year ended June 30, 2024", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000095017024087843/msft-20240630.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-07-30", "accessed_at": "2026-10-14", "quote": "Office Commercial products revenue declined 16% driven by continued customer shift to cloud offerings.", "locator": "Item 7, MD&A, Segment results: Productivity and Business Processes", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last year Microsoft reported Office on-premises commercial revenue on its own; from fiscal 2025 the line was recast as 'Microsoft 365 Commercial products', which also includes Windows Commercial on-premises.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2024-office-commercial-products-revenue-declined-16pct", "citation_text": "16% was the fall in Microsoft's on-premises commercial Office revenue in the year to June 2024, which Microsoft put down to the continued customer shift to cloud offerings (Microsoft, 2024). Source: Microsoft, \"Microsoft Form 10-K for the fiscal year ended June 30, 2024\" (https://www.sec.gov/Archives/edgar/data/789019/000095017024087843/msft-20240630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2024-office-commercial-products-revenue-declined-16pct." }, { "id": "microsoft-10k-fy2025-m365-commercial-products-revenue-grew-7pct-office-2024-launch", "family": "microsoft-office-versions", "statement": "7% was the growth in Microsoft's on-premises commercial Windows and Office revenue in the year to June 2025, helped by more one-time Office purchases after Office 2024's launch (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-FY", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-K for the fiscal year ended June 30, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000095017025100235/msft-20250630.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 7% driven by the Windows Commercial on-premises components of Microsoft 365 suite sales and an increase in Office transactional purchasing with the launch of Office 2024.", "locator": "Item 7, MD&A, Segment results: Productivity and Business Processes", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-annual", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2025-m365-commercial-products-revenue-grew-7pct-office-2024-launch", "citation_text": "7% was the growth in Microsoft's on-premises commercial Windows and Office revenue in the year to June 2025, helped by more one-time Office purchases after Office 2024's launch (Microsoft, 2025). Source: Microsoft, \"Microsoft Form 10-K for the fiscal year ended June 30, 2025\" (https://www.sec.gov/Archives/edgar/data/789019/000095017025100235/msft-20250630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2025-m365-commercial-products-revenue-grew-7pct-office-2024-launch." }, { "id": "microsoft-10k-fy2026-m365-commercial-products-revenue-grew-13pct-office-2024-purchasing", "family": "microsoft-office-versions", "statement": "13% was the growth in Microsoft's on-premises commercial Windows and Office revenue in the year to June 2026, which spanned the Office 2016 and 2019 end of support, helped by more Office 2024 one-time purchases (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 13, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "13%", "display_label": "Microsoft 10-K, fiscal 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-FY", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-K for the fiscal year ended June 30, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000119312526323660/msft-20260630.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 13% driven by growth in the Windows Commercial on-premises components of Microsoft 365 suite sales, as well as an increase in Office 2024 transactional purchasing.", "locator": "Item 7, MD&A, Segment results: Productivity and Business Processes", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-annual", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. A finding for the page: perpetual Office buying rose, not fell, around the October 2025 end of support, by Microsoft's own account.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2026-m365-commercial-products-revenue-grew-13pct-office-2024-purchasing", "citation_text": "13% was the growth in Microsoft's on-premises commercial Windows and Office revenue in the year to June 2026, which spanned the Office 2016 and 2019 end of support, helped by more Office 2024 one-time purchases (Microsoft, 2026). Source: Microsoft, \"Microsoft Form 10-K for the fiscal year ended June 30, 2026\" (https://www.sec.gov/Archives/edgar/data/789019/000119312526323660/msft-20260630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2026-m365-commercial-products-revenue-grew-13pct-office-2024-purchasing." }, { "id": "microsoft-fy26-q4-2026-07-29-outlook-on-premises-office-windows-revenue-to-decline-fy27", "family": "microsoft-office-versions", "statement": "A mid-single-digit decline in Microsoft's on-premises commercial Office and Windows revenue is expected for the year to June 2027, as Microsoft laps the one-time purchases that followed product launches (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "outlook (direction, no exact figure)", "display_value": "decline in the mid-single digits", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2027-FY", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call (29 July 2026)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "In both the M365 Commercial products and Server products KPIs, we are lapping higher transactional purchasing from the timing of product launches and expect revenue from both to decline in the mid-single digits for the full fiscal year.", "locator": "CFO Amy Hood's outlook remarks for fiscal 2027", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. Forward-looking guidance, not a result.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-2026-07-29-outlook-on-premises-office-windows-revenue-to-decline-fy27", "citation_text": "A mid-single-digit decline in Microsoft's on-premises commercial Office and Windows revenue is expected for the year to June 2027, as Microsoft laps the one-time purchases that followed product launches (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call (29 July 2026)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-2026-07-29-outlook-on-premises-office-windows-revenue-to-decline-fy27." }, { "id": "microsoft-10k-fy2026-consumer-office-continued-shift-from-on-premises-to-subscriptions", "family": "microsoft-office-versions", "statement": "The continued shift from one-time-purchase Office to Microsoft 365 Consumer subscriptions is one of the two main drivers of Microsoft's consumer Office revenue, its 2026 annual report says, without a split between perpetual and subscription users (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "continued shift to subscriptions", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-FY", "population": "Consumer Office: Office licensed on-premises (for example Office Home 2024) and Microsoft 365 Consumer subscriptions", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-K for the fiscal year ended June 30, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000119312526323660/msft-20260630.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Consumer cloud revenue and Office Consumer products revenue is mainly affected by the percentage of customers that buy Office with their new devices and the continued shift from Office licensed on-premises to Microsoft 365 Consumer subscriptions.", "locator": "Part I, Item 1, Business: Microsoft 365 Consumer Products and Cloud Services", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same sentence appears in the fiscal 2025 10-K. Microsoft 365 Consumer subscriber counts belong to the office-suites-and-alternatives family; Microsoft has never disclosed how many people use one-time-purchase Office.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2026-consumer-office-continued-shift-from-on-premises-to-subscriptions", "citation_text": "The continued shift from one-time-purchase Office to Microsoft 365 Consumer subscriptions is one of the two main drivers of Microsoft's consumer Office revenue, its 2026 annual report says, without a split between perpetual and subscription users (Microsoft, 2026). Source: Microsoft, \"Microsoft Form 10-K for the fiscal year ended June 30, 2026\" (https://www.sec.gov/Archives/edgar/data/789019/000119312526323660/msft-20260630.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-10k-fy2026-consumer-office-continued-shift-from-on-premises-to-subscriptions." }, { "id": "microsoft-fy25-q1-m365-commercial-products-revenue-growth-2pct", "family": "microsoft-office-versions", "statement": "2% was the growth in Microsoft's on-premises commercial Office and Windows revenue in July to September 2024, held back by the continued shift from on-premises Office to the Microsoft 365 cloud, Microsoft said (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 2, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "2%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-Q3", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended September 30, 2024", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000095017024118967/msft-20240930.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-10-30", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 2% driven by the on-premises components of Microsoft 365 suite sales, offset in part by continued shift from Office Commercial products to Microsoft 365 Commercial cloud.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. The quarter before Office 2024's release; Microsoft names the shift away from on-premises Office as the offset.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q1-m365-commercial-products-revenue-growth-2pct", "citation_text": "2% was the growth in Microsoft's on-premises commercial Office and Windows revenue in July to September 2024, held back by the continued shift from on-premises Office to the Microsoft 365 cloud, Microsoft said (Microsoft, 2024). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended September 30, 2024\" (https://www.sec.gov/Archives/edgar/data/789019/000095017024118967/msft-20240930.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q1-m365-commercial-products-revenue-growth-2pct." }, { "id": "microsoft-fy25-q2-m365-commercial-products-revenue-growth-13pct", "family": "microsoft-office-versions", "statement": "13% was the growth in Microsoft's on-premises commercial Office and Windows revenue in October to December 2024, which Microsoft credited partly to more one-time purchases with the launch of Office 2024 (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 13, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-Q4", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended December 31, 2024", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000095017025010491/msft-20241231.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-01-29", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 13% driven by the Windows Commercial on-premises components of Microsoft 365 suite sales and an increase in transactional purchasing with the launch of Office 2024.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes (three months)", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. Office 2024 and Office LTSC 2024 became generally available on 1 October 2024 (LTSC 2024 to volume customers from 16 September 2024).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q2-m365-commercial-products-revenue-growth-13pct", "citation_text": "13% was the growth in Microsoft's on-premises commercial Office and Windows revenue in October to December 2024, which Microsoft credited partly to more one-time purchases with the launch of Office 2024 (Microsoft, 2025). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended December 31, 2024\" (https://www.sec.gov/Archives/edgar/data/789019/000095017025010491/msft-20241231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q2-m365-commercial-products-revenue-growth-13pct." }, { "id": "microsoft-fy25-q3-m365-commercial-products-revenue-growth-5pct", "family": "microsoft-office-versions", "statement": "5% was the growth in Microsoft's on-premises commercial Office and Windows revenue in January to March 2025, which Microsoft credited partly to more one-time Office purchases (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 5, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "5%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q1", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended March 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000095017025061046/msft-20250331.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-04-30", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 5% driven by the Windows Commercial on-premises components of Microsoft 365 suite sales and an increase in Office transactional purchasing.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes (three months)", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-m365-commercial-products-revenue-growth-5pct", "citation_text": "5% was the growth in Microsoft's on-premises commercial Office and Windows revenue in January to March 2025, which Microsoft credited partly to more one-time Office purchases (Microsoft, 2025). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended March 31, 2025\" (https://www.sec.gov/Archives/edgar/data/789019/000095017025061046/msft-20250331.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-m365-commercial-products-revenue-growth-5pct." }, { "id": "microsoft-fy25-q4-m365-commercial-products-revenue-growth-9pct", "family": "microsoft-office-versions", "statement": "9% was the growth in Microsoft's on-premises commercial Office and Windows revenue in April to June 2025, ahead of Microsoft's expectations because of higher-than-expected Office 2024 one-time purchases (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q2", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2025 Fourth Quarter Earnings Conference Call (30 July 2025)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q4", "source_type": "primary", "source_access": "open", "published_at": "2025-07-30", "accessed_at": "2026-10-14", "quote": "M365 commercial products revenue increased 9% and 7% in constant currency, ahead of expectations due to higher-than-expected Office 2024 transactional purchasing.", "locator": "CFO Amy Hood's remarks, Productivity and Business Processes segment", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. Three months to June 2025, the last full quarter before Office 2016 and 2019 lost support.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-m365-commercial-products-revenue-growth-9pct", "citation_text": "9% was the growth in Microsoft's on-premises commercial Office and Windows revenue in April to June 2025, ahead of Microsoft's expectations because of higher-than-expected Office 2024 one-time purchases (Microsoft, 2025). Source: Microsoft, \"Microsoft Fiscal Year 2025 Fourth Quarter Earnings Conference Call (30 July 2025)\" (https://www.microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q4-m365-commercial-products-revenue-growth-9pct." }, { "id": "microsoft-fy26-q1-m365-commercial-products-revenue-growth-17pct", "family": "microsoft-office-versions", "statement": "17% was the growth in Microsoft's on-premises commercial Office and Windows revenue in July to September 2025, the quarter before Office 2016 and 2019 lost support, driven first by more Office 2024 one-time purchases, Microsoft said (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "17%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q3", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended September 30, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000119312525256321/msft-20250930.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-10-29", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 17% driven by an increase in Office 2024 transactional purchasing as well as growth in the Windows Commercial on-premises components of Microsoft 365 suite sales.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes (three months)", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. The quarter ending two weeks before Office 2016 and 2019 lost support on 14 October 2025; the only quarter in which Microsoft lists Office 2024 purchasing as the first driver.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-m365-commercial-products-revenue-growth-17pct", "citation_text": "17% was the growth in Microsoft's on-premises commercial Office and Windows revenue in July to September 2025, the quarter before Office 2016 and 2019 lost support, driven first by more Office 2024 one-time purchases, Microsoft said (Microsoft, 2025). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended September 30, 2025\" (https://www.sec.gov/Archives/edgar/data/789019/000119312525256321/msft-20250930.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q1-m365-commercial-products-revenue-growth-17pct." }, { "id": "microsoft-fy26-q2-m365-commercial-products-revenue-growth-13pct", "family": "microsoft-office-versions", "statement": "13% was the growth in Microsoft's on-premises commercial Office and Windows revenue in October to December 2025, which Microsoft credited partly to more Office 2024 one-time purchases (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 13, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended December 31, 2025", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000119312526027207/msft-20251231.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 13% driven by Windows Commercial on-premises components of Microsoft 365 suite sales, as well as an increase in Office 2024 transactional purchasing.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes (three months)", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-m365-commercial-products-revenue-growth-13pct", "citation_text": "13% was the growth in Microsoft's on-premises commercial Office and Windows revenue in October to December 2025, which Microsoft credited partly to more Office 2024 one-time purchases (Microsoft, 2026). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended December 31, 2025\" (https://www.sec.gov/Archives/edgar/data/789019/000119312526027207/msft-20251231.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-m365-commercial-products-revenue-growth-13pct." }, { "id": "microsoft-fy26-q3-m365-commercial-products-revenue-growth-1pct", "family": "microsoft-office-versions", "statement": "1% was the growth in Microsoft's on-premises commercial Office and Windows revenue in January to March 2026, a quarter for which Microsoft named no driver (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 1, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "1%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Form 10-Q for the quarter ended March 31, 2026", "source_url": "https://www.sec.gov/Archives/edgar/data/789019/000119312526191507/msft-20260331.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Commercial products revenue grew 1%.", "locator": "Item 2, MD&A, Segment results: Productivity and Business Processes (three months)", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. No driver named for the quarter; the nine-month figure in the same filing (10%) is credited first to 'an increase in Office 2024 transactional purchasing'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-m365-commercial-products-revenue-growth-1pct", "citation_text": "1% was the growth in Microsoft's on-premises commercial Office and Windows revenue in January to March 2026, a quarter for which Microsoft named no driver (Microsoft, 2026). Source: Microsoft, \"Microsoft Form 10-Q for the quarter ended March 31, 2026\" (https://www.sec.gov/Archives/edgar/data/789019/000119312526191507/msft-20260331.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-m365-commercial-products-revenue-growth-1pct." }, { "id": "microsoft-fy26-q4-m365-commercial-products-revenue-growth-19pct", "family": "microsoft-office-versions", "statement": "19% was the growth in Microsoft's on-premises commercial Office and Windows revenue in April to June 2026, driven by long-duration contracts for the Windows on-premises component rather than by Office, Microsoft said (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 19, "unit": "% year-on-year revenue growth of Microsoft 365 Commercial products (Windows Commercial on-premises and Office licensed on-premises)", "display_value": "19%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Microsoft 365 Commercial products revenue: Windows Commercial on-premises components of Microsoft 365 suites plus Office licensed on-premises (perpetual and volume-licensed Office)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call (29 July 2026)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "M365 Commercial products revenue increased 19%, ahead of expectations driven by large, long-duration M365 contracts that resulted in higher in-period revenue recognition from the Windows Commercial on-premises component.", "locator": "CFO Amy Hood's remarks, Productivity and Business Processes segment", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-products-revenue-growth-quarterly", "history": [], "notes": "Microsoft does not disclose perpetual Office unit sales or users; this revenue line, recast in fiscal 2025, mixes Windows Commercial on-premises suite components with Office licensed on-premises, so the growth rate is only a labelled proxy for perpetual Office buying when Microsoft names Office as the driver. Driven by Windows, not Office: no Office purchasing is named for this quarter.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-m365-commercial-products-revenue-growth-19pct", "citation_text": "19% was the growth in Microsoft's on-premises commercial Office and Windows revenue in April to June 2026, driven by long-duration contracts for the Windows on-premises component rather than by Office, Microsoft said (Microsoft, 2026). Source: Microsoft, \"Microsoft Fiscal Year 2026 Fourth Quarter Earnings Conference Call (29 July 2026)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-m365-commercial-products-revenue-growth-19pct." }, { "id": "spiceworks-2017-11-06-deployment-data-office-2010-at-83pct-of-organizations", "family": "microsoft-office-versions", "statement": "83% of organisations in Spiceworks' deployment data ran Office 2010 somewhere on their networks in 2017, the most widely deployed version, against 46% for Office 2013 and 17% for Office 2016 (Spiceworks, 2017).", "short_statement": null, "short_refs": null, "value": 83, "unit": "% of organisations running at least one installation of the version (Spiceworks deployment data)", "display_value": "83%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations whose IT staff inventory their networks with Spiceworks' free software (anonymised, aggregated deployment data from hundreds of thousands of IT professionals worldwide)", "sample_n": null, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "Office 2010 is the most commonly deployed version of Office in the workplace: 83 percent of organizations across the globe run it somewhere on their networks.", "locator": "Section on deployment data ('To find out, we examined anonymized, aggregate deployment data from Spiceworks')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017. Published 6 November 2017 with a press release distributed by GlobeNewswire. Office 2010 was still in extended support at the time.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2010-at-83pct-of-organizations", "citation_text": "83% of organisations in Spiceworks' deployment data ran Office 2010 somewhere on their networks in 2017, the most widely deployed version, against 46% for Office 2013 and 17% for Office 2016 (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2010-at-83pct-of-organizations." }, { "id": "spiceworks-2017-11-06-deployment-data-office-2013-at-46pct-of-organizations", "family": "microsoft-office-versions", "statement": "46% of organisations in Spiceworks' deployment data ran Office 2013 somewhere on their networks in 2017 (Spiceworks, 2017).", "short_statement": null, "short_refs": null, "value": 46, "unit": "% of organisations running at least one installation of the version (Spiceworks deployment data)", "display_value": "46%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations whose IT staff inventory their networks with Spiceworks' free software (anonymised, aggregated deployment data from hundreds of thousands of IT professionals worldwide)", "sample_n": null, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "the data shows 46 percent of organizations are running Office 2013, and 17 percent are running Office 2016.", "locator": "Section on deployment data", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2013-at-46pct-of-organizations", "citation_text": "46% of organisations in Spiceworks' deployment data ran Office 2013 somewhere on their networks in 2017 (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2013-at-46pct-of-organizations." }, { "id": "spiceworks-2017-11-06-deployment-data-office-2016-at-17pct-of-organizations", "family": "microsoft-office-versions", "statement": "17% of organisations in Spiceworks' deployment data ran Office 2016 somewhere on their networks in 2017, two years after its release (Spiceworks, 2017).", "short_statement": null, "short_refs": null, "value": 17, "unit": "% of organisations running at least one installation of the version (Spiceworks deployment data)", "display_value": "17%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations whose IT staff inventory their networks with Spiceworks' free software (anonymised, aggregated deployment data from hundreds of thousands of IT professionals worldwide)", "sample_n": null, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "the data shows 46 percent of organizations are running Office 2013, and 17 percent are running Office 2016.", "locator": "Section on deployment data", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2016-at-17pct-of-organizations", "citation_text": "17% of organisations in Spiceworks' deployment data ran Office 2016 somewhere on their networks in 2017, two years after its release (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2016-at-17pct-of-organizations." }, { "id": "spiceworks-2017-11-06-deployment-data-office-2007-at-68pct-of-organizations-after-eos", "family": "microsoft-office-versions", "statement": "68% of organisations in Spiceworks' deployment data still ran Office 2007 somewhere on their networks in autumn 2017, as its support ended on 10 October 2017 (Spiceworks, 2017).", "short_statement": null, "short_refs": null, "value": 68, "unit": "% of organisations running at least one installation of the version (Spiceworks deployment data)", "display_value": "68%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations whose IT staff inventory their networks with Spiceworks' free software (anonymised, aggregated deployment data from hundreds of thousands of IT professionals worldwide)", "sample_n": null, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "The data shows 68 percent of companies are still running instances of Office 2007, despite the fact that the software reached its end of support in October 2017.", "locator": "Section on deployment data, second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017. Spiceworks found mid-size companies (100 to 1,000 employees) the most likely to run Office 2007.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2007-at-68pct-of-organizations-after-eos", "citation_text": "68% of organisations in Spiceworks' deployment data still ran Office 2007 somewhere on their networks in autumn 2017, as its support ended on 10 October 2017 (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2007-at-68pct-of-organizations-after-eos." }, { "id": "spiceworks-2017-11-06-deployment-data-office-2003-at-46pct-of-organizations", "family": "microsoft-office-versions", "statement": "46% of organisations in Spiceworks' deployment data still ran at least one copy of Office 2003 in 2017, three and a half years after its end of support, with Office 2000 at 21% and Office XP at 15% (Spiceworks, 2017).", "short_statement": null, "short_refs": null, "value": 46, "unit": "% of organisations running at least one installation of the version (Spiceworks deployment data)", "display_value": "46%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Organisations whose IT staff inventory their networks with Spiceworks' free software (anonymised, aggregated deployment data from hundreds of thousands of IT professionals worldwide)", "sample_n": null, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "46 percent of companies are still using at least one instance of the even older Office 2003, while 15 percent are running Office XP (version 2002), and 21 percent are holding on to the ancient Office 2000.", "locator": "Section on deployment data, second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017. The press release adds 3 percent running 'one or more instances of Office 97'. Coverage that drops 'at least one instance' turns these into users or companies 'using' old Office (see the TechRepublic restatement).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2003-at-46pct-of-organizations", "citation_text": "46% of organisations in Spiceworks' deployment data still ran at least one copy of Office 2003 in 2017, three and a half years after its end of support, with Office 2000 at 21% and Office XP at 15% (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-11-06-deployment-data-office-2003-at-46pct-of-organizations." }, { "id": "spiceworks-2017-09-survey-82pct-of-organizations-use-on-premises-office-53pct-office-365", "family": "microsoft-office-versions", "statement": "82% of organisations used an on-premises (one-time purchase) version of Microsoft Office in September 2017, while 53% also used the Office 365 subscription, in Spiceworks' survey of 1,168 IT professionals in the US, Canada and the UK (Spiceworks, 2017).", "short_statement": "**82%** of organisations still used a one-time-purchase version of Office in 2017, and 53% used Office 365.", "short_refs": null, "value": 82, "unit": "% of organisations using an on-premises version of Microsoft Office (survey)", "display_value": "82%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States, Canada, United Kingdom", "period": "2017-09", "population": "IT professionals who influence technology purchases at organisations in the United States, Canada and the United Kingdom (Spiceworks members)", "sample_n": 1168, "publisher": "Spiceworks", "source_title": "Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)", "source_url": "https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-06", "accessed_at": "2026-10-14", "quote": "82 percent of companies are using an on-premises version of Microsoft Office. In addition, 53 percent of businesses are using the as-a-service offering, Office 365", "locator": "Section on survey results, first paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Penetration rate, not a share of PCs: an organisation counts once if any device runs the version, so versions overlap and the figures add up to far more than 100%. The page has been removed from Spiceworks Community; quoted from the Wayback Machine capture of 7 November 2017. Survey answers, not inventory: organisations can use both. The survey also found 17% planning to adopt Office 365 within two years; Google G Suite (17%), free Google apps (16%) and open-source suites (16%) belong to the office-suites-and-alternatives family.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-09-survey-82pct-of-organizations-use-on-premises-office-53pct-office-365", "citation_text": "82% of organisations used an on-premises (one-time purchase) version of Microsoft Office in September 2017, while 53% also used the Office 365 subscription, in Spiceworks' survey of 1,168 IT professionals in the US, Canada and the UK (Spiceworks, 2017). Source: Spiceworks, \"Data snapshot: The state of productivity suites in the workplace (Spiceworks Community, Peter Tsai)\" (https://web.archive.org/web/20171107050926/https://community.spiceworks.com/software/articles/2873-data-snapshot-the-state-of-productivity-suites-in-the-workplace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#spiceworks-2017-09-survey-82pct-of-organizations-use-on-premises-office-53pct-office-365." }, { "id": "smartprofile-2017-11-14-netherlands-office-2010-used-at-38pct-of-business-sites", "family": "microsoft-office-versions", "statement": "38% of Dutch business sites with 50 or more employees still used Office 2010 in 2017, seven years after its release and down from more than half in 2016, Smart Profile found (Smart Profile, 2017).", "short_statement": null, "short_refs": null, "value": 38, "unit": "% of Dutch business sites with 50 or more employees using the version (Smart Profile)", "display_value": "38%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Netherlands", "period": "2017-11", "population": "Business sites (establishments) in the Netherlands with 50 or more employees in Smart Profile's market database", "sample_n": null, "publisher": "Smart Profile", "source_title": "Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)", "source_url": "https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-14", "accessed_at": "2026-10-14", "quote": "Seven years after it was introduced, this package is still in use by 38% of Dutch business sites with 50 or more employees.", "locator": "Second paragraph of the paper", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sites can run several versions at once, so shares overlap. Smart Profile is a Dutch B2B market-intelligence firm; the paper gives no sample size.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2010-used-at-38pct-of-business-sites", "citation_text": "38% of Dutch business sites with 50 or more employees still used Office 2010 in 2017, seven years after its release and down from more than half in 2016, Smart Profile found (Smart Profile, 2017). Source: Smart Profile, \"Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)\" (https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2010-used-at-38pct-of-business-sites." }, { "id": "smartprofile-2017-11-14-netherlands-office-2013-used-at-29pct-of-business-sites", "family": "microsoft-office-versions", "statement": "29% of Dutch business sites with 50 or more employees used Office 2013 in 2017, as many as used the Office 365 subscription, Smart Profile found (Smart Profile, 2017).", "short_statement": null, "short_refs": null, "value": 29, "unit": "% of Dutch business sites with 50 or more employees using the version (Smart Profile)", "display_value": "29%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Netherlands", "period": "2017-11", "population": "Business sites (establishments) in the Netherlands with 50 or more employees in Smart Profile's market database", "sample_n": null, "publisher": "Smart Profile", "source_title": "Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)", "source_url": "https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-14", "accessed_at": "2026-10-14", "quote": "Office 365, which appeared in mid-2011, is used in ca. 29% of the sites. We see Office 2013 in a larger group, namely, 29% of the sites.", "locator": "Second paragraph of the paper", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sites can run several versions at once, so shares overlap. Smart Profile is a Dutch B2B market-intelligence firm; the paper gives no sample size. Smart Profile calls the Office 2013 group 'larger' although both are given as 29% (rounding).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2013-used-at-29pct-of-business-sites", "citation_text": "29% of Dutch business sites with 50 or more employees used Office 2013 in 2017, as many as used the Office 365 subscription, Smart Profile found (Smart Profile, 2017). Source: Smart Profile, \"Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)\" (https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2013-used-at-29pct-of-business-sites." }, { "id": "smartprofile-2017-11-14-netherlands-office-365-used-at-about-29pct-of-business-sites", "family": "microsoft-office-versions", "statement": "About 29% of Dutch business sites with 50 or more employees used the Office 365 subscription in 2017, against 38% still on Office 2010, Smart Profile found (Smart Profile, 2017).", "short_statement": null, "short_refs": null, "value": 29, "unit": "% of Dutch business sites with 50 or more employees using the version (Smart Profile)", "display_value": "about 29%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Netherlands", "period": "2017-11", "population": "Business sites (establishments) in the Netherlands with 50 or more employees in Smart Profile's market database", "sample_n": null, "publisher": "Smart Profile", "source_title": "Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)", "source_url": "https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-14", "accessed_at": "2026-10-14", "quote": "Office 365, which appeared in mid-2011, is used in ca. 29% of the sites.", "locator": "Second paragraph of the paper", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Sites can run several versions at once, so shares overlap. Smart Profile is a Dutch B2B market-intelligence firm; the paper gives no sample size. Office 365 was most widely used in educational institutions; Office 2010 persisted most in government, healthcare and construction.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-365-used-at-about-29pct-of-business-sites", "citation_text": "About 29% of Dutch business sites with 50 or more employees used the Office 365 subscription in 2017, against 38% still on Office 2010, Smart Profile found (Smart Profile, 2017). Source: Smart Profile, \"Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)\" (https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-365-used-at-about-29pct-of-business-sites." }, { "id": "smartprofile-2017-11-14-netherlands-office-2016-at-nearly-one-in-seven-business-sites", "family": "microsoft-office-versions", "statement": "Nearly one in seven (about 14%) Dutch business sites with 50 or more employees used Office 2016 in 2017, two years after its release, ranging from about 16% at sites with 50 to 100 staff to 5% at sites with over 1,000 (Smart Profile, 2017).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of Dutch business sites with 50 or more employees using the version (Smart Profile)", "display_value": "nearly one in seven", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Netherlands", "period": "2017-11", "population": "Business sites (establishments) in the Netherlands with 50 or more employees in Smart Profile's market database", "sample_n": null, "publisher": "Smart Profile", "source_title": "Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)", "source_url": "https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-14", "accessed_at": "2026-10-14", "quote": "Office 2016 has in the meantime been on the market for two years. At present, we see this version in use in nearly one out of seven sites.", "locator": "Second and third paragraphs of the paper", "derived": true, "formula": "'nearly one out of seven' = 1/7 = 14.3%, rounded down to 14", "headline": false, "series": "", "history": [], "notes": "Sites can run several versions at once, so shares overlap. Smart Profile is a Dutch B2B market-intelligence firm; the paper gives no sample size. Third paragraph: 'Office 2016 is in use in ca. 16% of sites with 50 to 100 employees ... Only a small 5% of 1000+ sites indicate that they use Office 2016 at present.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2016-at-nearly-one-in-seven-business-sites", "citation_text": "Nearly one in seven (about 14%) Dutch business sites with 50 or more employees used Office 2016 in 2017, two years after its release, ranging from about 16% at sites with 50 to 100 staff to 5% at sites with over 1,000 (Smart Profile, 2017). Source: Smart Profile, \"Three Office versions on the business market with growth (Smart Profile analytics paper, the Netherlands)\" (https://smartprofile.io/analytics-papers/three-office-versions-on-the-business-market-with-growth/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#smartprofile-2017-11-14-netherlands-office-2016-at-nearly-one-in-seven-business-sites." }, { "id": "avast-2019-01-22-pc-trends-15pct-of-users-have-office-2007-enterprise-installed", "family": "microsoft-office-versions", "statement": "15% of users worldwide still had the Enterprise edition of Office 2007 installed in 2018, more than a year after its end of support, in Avast's PC Trends Report 2019 drawn from 163 million devices running Avast and AVG software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 15, "unit": "% of users with Office 2007 Enterprise installed (Avast and AVG installed base)", "display_value": "15%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software with the Automatic Software Updater feature (163 million devices)", "sample_n": 163000000, "publisher": "Avast Software", "source_title": "Avast PC Trends Report 2019 reveals over half of PC software is out of date, putting users at risk (press release, Gen Digital newsroom)", "source_url": "https://newsroom.gendigital.com/2019-01-22-Avast-PC-Trends-Report-2019-reveals-over-half-of-PC-software-is-out-of-date,-putting-users-at-risk", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Although the fourth most used application worldwide is Microsoft Office, this is also one of the most out-of-date apps. Globally, 15% of users still have the Enterprise 2007 version installed", "locator": "Paragraph on the most popular applications", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The release does not say whether the 15% base is all users or Office users; the same paragraph puts Microsoft Office on 45% of PCs (that installed-share figure belongs to the pc-installed-software family). Same release and device base as page 1's reused Avast records (avast-2019-01-22-pc-trends-55pct-of-pc-applications-out-of-date).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-15pct-of-users-have-office-2007-enterprise-installed", "citation_text": "15% of users worldwide still had the Enterprise edition of Office 2007 installed in 2018, more than a year after its end of support, in Avast's PC Trends Report 2019 drawn from 163 million devices running Avast and AVG software (Avast, 2019). Source: Avast Software, \"Avast PC Trends Report 2019 reveals over half of PC software is out of date, putting users at risk (press release, Gen Digital newsroom)\" (https://newsroom.gendigital.com/2019-01-22-Avast-PC-Trends-Report-2019-reveals-over-half-of-PC-software-is-out-of-date,-putting-users-at-risk). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-15pct-of-users-have-office-2007-enterprise-installed." }, { "id": "infoworld-2009-09-09-exo-performance-network-office-2007-on-nearly-35pct-of-windows-pcs", "family": "microsoft-office-versions", "statement": "Nearly 35% of Windows PCs ran some variant of Office 2007 in September 2009, in the exo.performance.network sample of about 10,000 monitored PCs reported by InfoWorld (InfoWorld, 2009).", "short_statement": null, "short_refs": null, "value": 35, "unit": "% of monitored Windows PCs running Office 2007 (exo.performance.network)", "display_value": "nearly 35%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2009-09", "population": "About 10,000 Windows PCs worldwide running Devil Mountain Software's exo.performance.network monitoring tool, a quarter of them in larger business environments", "sample_n": 10000, "publisher": "InfoWorld (data: exo.performance.network, Devil Mountain Software)", "source_title": "The truth about Windows users (InfoWorld, Galen Gruman)", "source_url": "https://www.infoworld.com/article/2237339/the-truth-about-windows-users-2.html", "source_type": "secondary", "source_access": "open", "published_at": "2009-09-09", "accessed_at": "2026-10-14", "quote": "Office 2007 is now the dominant productivity suite for enterprise Windows users ... nearly 35 percent of Windows PCs now run some variant of Office 2007.", "locator": "List 'Other surprising findings from the exo.performance.network'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A small, opt-in sample of enthusiast and business PCs; historical context only. The same list puts OpenOffice.org on nearly 13% of sampled Windows PCs (that figure belongs to the office-suites-and-alternatives family).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#infoworld-2009-09-09-exo-performance-network-office-2007-on-nearly-35pct-of-windows-pcs", "citation_text": "Nearly 35% of Windows PCs ran some variant of Office 2007 in September 2009, in the exo.performance.network sample of about 10,000 monitored PCs reported by InfoWorld (InfoWorld, 2009). Source: InfoWorld (data: exo.performance.network, Devil Mountain Software), \"The truth about Windows users (InfoWorld, Galen Gruman)\" (https://www.infoworld.com/article/2237339/the-truth-about-windows-users-2.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#infoworld-2009-09-09-exo-performance-network-office-2007-on-nearly-35pct-of-windows-pcs." }, { "id": "register-2025-09-16-office-2016-2019-no-extension-no-extended-security-updates", "family": "microsoft-office-versions", "statement": "No extension and no extended security updates were offered for Office 2016 and 2019, The Register reported a month before their 14 October 2025 end of support, while Exchange and Skype for Business servers got a security-update reprieve for customers who signed up (The Register, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no reprieve for Office", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-09-16", "population": "Office 2016 and Office 2019 customers", "sample_n": null, "publisher": "The Register", "source_title": "Office 2016 and 2019 face October 14 execution date (The Register)", "source_url": "https://www.theregister.com/2025/09/16/office_2019_2016_support/", "source_type": "secondary", "source_access": "open", "published_at": "2025-09-16", "accessed_at": "2026-10-14", "quote": "But Office hasn't been given a reprieve. With less than a month to go, the message from Microsoft is clear: \"There will be no extension and no extended security updates.\"", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The Register: 'In July, Microsoft announced a stay of execution ... for Exchange Server and Skype for Business Server, for users who had signed up for security updates'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#register-2025-09-16-office-2016-2019-no-extension-no-extended-security-updates", "citation_text": "No extension and no extended security updates were offered for Office 2016 and 2019, The Register reported a month before their 14 October 2025 end of support, while Exchange and Skype for Business servers got a security-update reprieve for customers who signed up (The Register, 2025). Source: The Register, \"Office 2016 and 2019 face October 14 execution date (The Register)\" (https://www.theregister.com/2025/09/16/office_2019_2016_support/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#register-2025-09-16-office-2016-2019-no-extension-no-extended-security-updates." }, { "id": "register-2025-10-16-office-users-out-of-luck-no-esu-unlike-windows-10", "family": "microsoft-office-versions", "statement": "Office 2016 and 2019 users were 'out of luck' after 14 October 2025, The Register wrote: unlike Windows 10 there was no paid Extended Security Updates programme, leaving Office LTSC 2024 or a Microsoft 365 subscription (The Register, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no paid ESU for Office", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-16", "population": "Office 2016 and Office 2019 customers", "sample_n": null, "publisher": "The Register", "source_title": "Windows 10 isn't only Microsoft product at end of support (The Register)", "source_url": "https://www.theregister.com/2025/10/16/windows_10_office_and_servers/", "source_type": "secondary", "source_access": "open", "published_at": "2025-10-16", "accessed_at": "2026-10-14", "quote": "While Microsoft will sell orphaned Windows 10 users an extra year or so of life support via its Extended Security Updates (ESU) program, Office users are out of luck", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The article quotes Lansweeper's Esben Dochy worrying that Office 'might fly under the radar' of organisations focused on Windows 10; no Lansweeper figure on Office versions was published with it, nor found on Lansweeper's site.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#register-2025-10-16-office-users-out-of-luck-no-esu-unlike-windows-10", "citation_text": "Office 2016 and 2019 users were 'out of luck' after 14 October 2025, The Register wrote: unlike Windows 10 there was no paid Extended Security Updates programme, leaving Office LTSC 2024 or a Microsoft 365 subscription (The Register, 2025). Source: The Register, \"Windows 10 isn't only Microsoft product at end of support (The Register)\" (https://www.theregister.com/2025/10/16/windows_10_office_and_servers/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#register-2025-10-16-office-users-out-of-luck-no-esu-unlike-windows-10." }, { "id": "bleepingcomputer-2025-10-16-office-2016-2019-still-function-but-vulnerable", "family": "microsoft-office-versions", "statement": "Office 2016 and Office 2019 keep working after their 14 October 2025 end of support but are 'vulnerable to attacks', BleepingComputer reported, pointing to Office 2024 and Office LTSC 2024, supported until 9 October 2029, as the one-time-purchase replacements (BleepingComputer, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "still works, no fixes", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-16", "population": "Office 2016 and Office 2019 installations", "sample_n": null, "publisher": "BleepingComputer", "source_title": "Microsoft: Office 2016 and Office 2019 have reached end of support (BleepingComputer)", "source_url": "https://www.bleepingcomputer.com/news/microsoft/microsoft-office-2016-and-office-2019-have-reach-end-of-support/", "source_type": "secondary", "source_access": "open", "published_at": "2025-10-16", "accessed_at": "2026-10-14", "quote": "these Office versions will continue to function, but they will be vulnerable to attacks because Microsoft has stopped providing security updates, bug fixes, and technical support.", "locator": "Third paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "BleepingComputer counted three Microsoft reminders in 2025 ('This week's reminder follows two others issued in April and September').", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#bleepingcomputer-2025-10-16-office-2016-2019-still-function-but-vulnerable", "citation_text": "Office 2016 and Office 2019 keep working after their 14 October 2025 end of support but are 'vulnerable to attacks', BleepingComputer reported, pointing to Office 2024 and Office LTSC 2024, supported until 9 October 2029, as the one-time-purchase replacements (BleepingComputer, 2025). Source: BleepingComputer, \"Microsoft: Office 2016 and Office 2019 have reached end of support (BleepingComputer)\" (https://www.bleepingcomputer.com/news/microsoft/microsoft-office-2016-and-office-2019-have-reach-end-of-support/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#bleepingcomputer-2025-10-16-office-2016-2019-still-function-but-vulnerable." }, { "id": "heise-2026-04-15-office-2021-support-ends-on-last-day-of-windows-10-consumer-esu", "family": "microsoft-office-versions", "statement": "13 October 2026, the end of support for Office 2021 and Office LTSC 2021, was also the last patch day of Windows 10's one-year consumer Extended Security Updates, heise noted, and Microsoft offered no paid extension for Office (heise online, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 October 2026", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-13", "population": "Office 2021 and Office LTSC 2021 users", "sample_n": null, "publisher": "heise online", "source_title": "Microsoft Office 2021: Support ends October 13, 2026 (heise online, English edition)", "source_url": "https://www.heise.de/en/news/Microsoft-Office-2021-Support-ends-October-13-2026-11258302.html", "source_type": "secondary", "source_access": "open", "published_at": "2026-04-15", "accessed_at": "2026-10-14", "quote": "Microsoft is ending support for Office 2021 and LTSC 2021 on October 13, 2026 – a patch day that also marks the end of support for Windows 10 for end-users with the one-year extended support program.", "locator": "Opening paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "heise cites Message Center notice MC1278920. The English edition is a translation of the German original. The same article restates Intra2net's 65% figure (separate restatement record).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#heise-2026-04-15-office-2021-support-ends-on-last-day-of-windows-10-consumer-esu", "citation_text": "13 October 2026, the end of support for Office 2021 and Office LTSC 2021, was also the last patch day of Windows 10's one-year consumer Extended Security Updates, heise noted, and Microsoft offered no paid extension for Office (heise online, 2026). Source: heise online, \"Microsoft Office 2021: Support ends October 13, 2026 (heise online, English edition)\" (https://www.heise.de/en/news/Microsoft-Office-2021-Support-ends-October-13-2026-11258302.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#heise-2026-04-15-office-2021-support-ends-on-last-day-of-windows-10-consumer-esu." }, { "id": "windowsreport-2026-09-15-office-2021-owners-must-buy-new-office-2024-licences", "family": "microsoft-office-versions", "statement": "Office 2021 owners had no free upgrade path when support ended on 13 October 2026: Windows Report noted they must buy new Office 2024 licences or move to Microsoft 365 (Windows Report, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "no free upgrade", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09-15", "population": "Office 2021 (one-time purchase) owners", "sample_n": null, "publisher": "Windows Report", "source_title": "Microsoft Is Cutting Off Office 2021 Support in Less Than a Month (Windows Report)", "source_url": "https://windowsreport.com/microsoft-is-cutting-off-office-2021-support-in-less-than-a-month/", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-15", "accessed_at": "2026-10-14", "quote": "However, customers will need to purchase new Office 2024 licenses rather than upgrading their existing Office 2021 licenses for free.", "locator": "Paragraph on upgrade options", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's Office 2024 FAQ says the same in its own words: 'One-time purchases don't have an upgrade option'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#windowsreport-2026-09-15-office-2021-owners-must-buy-new-office-2024-licences", "citation_text": "Office 2021 owners had no free upgrade path when support ended on 13 October 2026: Windows Report noted they must buy new Office 2024 licences or move to Microsoft 365 (Windows Report, 2026). Source: Windows Report, \"Microsoft Is Cutting Off Office 2021 Support in Less Than a Month (Windows Report)\" (https://windowsreport.com/microsoft-is-cutting-off-office-2021-support-in-less-than-a-month/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#windowsreport-2026-09-15-office-2021-owners-must-buy-new-office-2024-licences." }, { "id": "register-2026-09-25-office-2016-2019-activation-loss-after-optional-update", "family": "microsoft-office-versions", "statement": "Office 2016 and 2019 Home and Business installations suddenly lost their activation in September 2026, nearly a year after end of support, in a bug users linked to an optional Microsoft 365 Apps update (KB5002907) that Microsoft then paused, The Register reported (The Register, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "activation lost", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09-25", "population": "Office 2016 and Office 2019 perpetual-licence installations (mostly Home and Business)", "sample_n": null, "publisher": "The Register", "source_title": "Office 2016 and 2019 holdouts blame update for license deactivation bug (The Register)", "source_url": "https://www.theregister.com/software/2026/09/25/office-2016-and-2019-holdouts-blame-update-for-license-deactivation-bug/5299186", "source_type": "secondary", "source_access": "open", "published_at": "2026-09-25", "accessed_at": "2026-10-14", "quote": "The activation bug cropped up this week and appears to mostly impact Home and Business perpetual license installations , stripping away their authenticated status", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A Microsoft spokesperson told The Register: 'We are aware of these reports and have paused the update while we investigate.' Help Net Security's October 2026 Patch Tuesday forecast describes the same incident. The quote keeps the source's stray space before the comma.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#register-2026-09-25-office-2016-2019-activation-loss-after-optional-update", "citation_text": "Office 2016 and 2019 Home and Business installations suddenly lost their activation in September 2026, nearly a year after end of support, in a bug users linked to an optional Microsoft 365 Apps update (KB5002907) that Microsoft then paused, The Register reported (The Register, 2026). Source: The Register, \"Office 2016 and 2019 holdouts blame update for license deactivation bug (The Register)\" (https://www.theregister.com/software/2026/09/25/office-2016-and-2019-holdouts-blame-update-for-license-deactivation-bug/5299186). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#register-2026-09-25-office-2016-2019-activation-loss-after-optional-update." }, { "id": "helpnetsecurity-2026-10-microsoft-kept-near-monthly-updates-for-office-2016-2019-after-eos", "family": "microsoft-office-versions", "statement": "Microsoft kept releasing security updates almost monthly for Office 2016 and Office 2019 in the year after their October 2025 end of support, Help Net Security's October 2026 Patch Tuesday forecast noted, arguing it was time to truly end them (Help Net Security, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "statement (no figure)", "display_value": "almost monthly", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Office 2016 and Office 2019 installations after end of support", "sample_n": null, "publisher": "Help Net Security", "source_title": "October 2026 Patch Tuesday forecast: Time for an Office cleanup (Help Net Security)", "source_url": "https://www.helpnetsecurity.com/2026/10/09/october-2026-patch-tuesday-forecast/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-09", "accessed_at": "2026-10-14", "quote": "True to their word (pun intended) they’ve continued to release security updates almost monthly for both product sets since that EOS date.", "locator": "Section 'Office Update risks and migration confusion after end of support'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Published 9 October 2026 (article:published_time). Microsoft's own MSI update page confirms monthly Office 2016 MSI updates through September 2026; Office Watch says the Click-to-Run (retail) edition gets none.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#helpnetsecurity-2026-10-microsoft-kept-near-monthly-updates-for-office-2016-2019-after-eos", "citation_text": "Microsoft kept releasing security updates almost monthly for Office 2016 and Office 2019 in the year after their October 2025 end of support, Help Net Security's October 2026 Patch Tuesday forecast noted, arguing it was time to truly end them (Help Net Security, 2026). Source: Help Net Security, \"October 2026 Patch Tuesday forecast: Time for an Office cleanup (Help Net Security)\" (https://www.helpnetsecurity.com/2026/10/09/october-2026-patch-tuesday-forecast/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#helpnetsecurity-2026-10-microsoft-kept-near-monthly-updates-for-office-2016-2019-after-eos." }, { "id": "officewatch-2026-08-04-36-office-2016-msi-patches-after-end-of-support", "family": "microsoft-office-versions", "statement": "36 distinct security patches were released for MSI installations of Office 2016 between its end of support and July 2026, while the Click-to-Run edition most homes and small businesses have got none, Office Watch counted (Office Watch, 2026).", "short_statement": null, "short_refs": null, "value": 36, "unit": "post-end-of-support security patches for Office 2016 (MSI edition), October 2025 to July 2026", "display_value": "36", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07", "population": "Office 2016 MSI (mostly volume-licensed) installations; Click-to-Run editions excluded", "sample_n": null, "publisher": "Office Watch", "source_title": "Office 2016 Still Gets Security Updates: Check If Yours Qualifies (Office Watch)", "source_url": "https://office-watch.com/2026/office-2016-security-updates-after-end-of-support/", "source_type": "secondary", "source_access": "open", "published_at": "2026-08-04", "accessed_at": "2026-10-14", "quote": "There have been 36 distinct Office 2016 patches after the official end of support date, through July 2026.", "locator": "Section 'Nine months of \"one or more\" updates'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Office Watch: 'Microsoft's published update history for retail Office 2016 Click-to-Run ends on: 14 October 2025, Version 2508, Build 19127.20302.' Patch count is Office Watch's tally, not a Microsoft figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#officewatch-2026-08-04-36-office-2016-msi-patches-after-end-of-support", "citation_text": "36 distinct security patches were released for MSI installations of Office 2016 between its end of support and July 2026, while the Click-to-Run edition most homes and small businesses have got none, Office Watch counted (Office Watch, 2026). Source: Office Watch, \"Office 2016 Still Gets Security Updates: Check If Yours Qualifies (Office Watch)\" (https://office-watch.com/2026/office-2016-security-updates-after-end-of-support/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#officewatch-2026-08-04-36-office-2016-msi-patches-after-end-of-support." }, { "id": "microsoft-learn-2026-10-13-office-2016-msi-updates-continued-after-eos-sole-discretion", "family": "microsoft-office-versions", "statement": "September 2026 brought the latest of the monthly updates Microsoft has kept shipping for the MSI edition of Office 2016 since its 14 October 2025 end of support, under a clause reserving updates 'at Microsoft's sole discretion' (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date (latest post-end-of-support public update)", "display_value": "September 2026 (KB5130763)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09", "population": "Office 2016, Project 2016 and Visio 2016 installed with Windows Installer (MSI)", "sample_n": null, "publisher": "Microsoft", "source_title": "Latest updates for versions of Office that use Windows Installer (MSI) - Office updates (Microsoft Learn)", "source_url": "https://learn.microsoft.com/en-us/officeupdates/office-updates-msi", "source_type": "primary", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Support for Office 2016 ended on October 14, 2025. However, at Microsoft’s sole discretion, we may choose to issue one or more updates to Office 2016 after October 14, 2025.", "locator": "'Office 2016 updates' Important note; table 'Latest Public Update (PU)': September 2026 PU, KB5130763; list 'Updates released in past 12 months' (November 2025 to September 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "ms.date 2026-10-13. The page lists monthly 'Security and Non-Security Updates' collections from November 2025 (KB5071102) to September 2026 (KB5127194). The January 2026 out-of-band fix for the actively exploited Office flaw CVE-2026-21509 also covered Office 2016 (KB5002713), according to press reports. Office 2013's last public update listed is November 2023.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-10-13-office-2016-msi-updates-continued-after-eos-sole-discretion", "citation_text": "September 2026 brought the latest of the monthly updates Microsoft has kept shipping for the MSI edition of Office 2016 since its 14 October 2025 end of support, under a clause reserving updates 'at Microsoft's sole discretion' (Microsoft, 2026). Source: Microsoft, \"Latest updates for versions of Office that use Windows Installer (MSI) - Office updates (Microsoft Learn)\" (https://learn.microsoft.com/en-us/officeupdates/office-updates-msi). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-learn-2026-10-13-office-2016-msi-updates-continued-after-eos-sole-discretion." }, { "id": "microsoft-support-2026-07-13-office-2019-for-mac-reduced-functionality-mode", "family": "microsoft-office-versions", "statement": "13 July 2026 was the day Office 2019 for Mac began opening documents read-only, unable to edit or save, after a licensing certificate expired; Microsoft says updating or reinstalling cannot fix it, while up-to-date Office 2021 for Mac kept working (Microsoft Support, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "date", "display_value": "13 July 2026", "display_label": "Microsoft Support", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-07-13", "population": "Office 2019 for Mac (perpetual) and out-of-date Office 2021 for Mac and Microsoft 365 apps on macOS and iOS", "sample_n": null, "publisher": "Microsoft", "source_title": "Update Microsoft 365 or Office on your macOS or iOS device (Microsoft Support)", "source_url": "https://support.microsoft.com/en-us/office/update-microsoft-365-or-office-on-your-macos-or-ios-device-f418ae5d-bb5f-4078-b3d9-9340f5dd084e", "source_type": "primary", "source_access": "open", "published_at": "2026-07-15", "accessed_at": "2026-10-14", "quote": "Because Office 2019 cannot be updated to the required version, this issue cannot be resolved by updating or reinstalling Office 2019 for Mac.", "locator": "Section 'If you have Office 2019 for Mac' (ms.date 07/15/2026); effective date stated as July 13, 2026", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The page: 'Starting July 13, 2026, some users may notice that Office apps ... can open and print files, but cannot edit, save, or create new files - called \"reduced functionality mode\"' and it 'affects ... non-subscription software, including Office 2021 or Office 2019 on macOS'. Minimum version 16.83. heise (3 June 2026) and Windows Central reported critics calling it planned obsolescence for one-time-purchase software.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-07-13-office-2019-for-mac-reduced-functionality-mode", "citation_text": "13 July 2026 was the day Office 2019 for Mac began opening documents read-only, unable to edit or save, after a licensing certificate expired; Microsoft says updating or reinstalling cannot fix it, while up-to-date Office 2021 for Mac kept working (Microsoft Support, 2026). Source: Microsoft, \"Update Microsoft 365 or Office on your macOS or iOS device (Microsoft Support)\" (https://support.microsoft.com/en-us/office/update-microsoft-365-or-office-on-your-macos-or-ios-device-f418ae5d-bb5f-4078-b3d9-9340f5dd084e). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-support-2026-07-13-office-2019-for-mac-reduced-functionality-mode." }, { "id": "techrepublic-2017-11-07-restates-spiceworks-83pct-as-enterprises-using-microsoft-office", "family": "microsoft-office-versions", "statement": "83% of enterprises 'use a version of Microsoft Office', TechRepublic wrote in November 2017, restating Spiceworks' finding that 83% of organisations ran Office 2010 somewhere on their networks (TechRepublic, 2017).", "short_statement": null, "short_refs": null, "value": 83, "unit": "% of polled enterprises using a version of Microsoft Office (as restated)", "display_value": "83%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Spiceworks' surveyed and inventoried organisations (as restated)", "sample_n": null, "publisher": "TechRepublic", "source_title": "83% of enterprises use Microsoft Office, but danger lurks in that huge number (TechRepublic)", "source_url": "https://www.techrepublic.com/article/83-of-enterprises-use-microsoft-office-but-there-is-danger-lurking-in-that-huge-number/", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-07", "accessed_at": "2026-10-14", "quote": "according to the latest survey from Spiceworks , some 83% of the polled enterprises are using a version of Microsoft Office in their businesses.", "locator": "Opening paragraph and headline", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: in Spiceworks' data 83% is the share of organisations with Office 2010 installed somewhere (deployment data), while the survey figure for on-premises Office use was 82%; TechRepublic turned the Office 2010 penetration rate into a headline about Office use overall. Traces to spiceworks-2017-11-06-deployment-data-office-2010-at-83pct-of-organizations.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techrepublic-2017-11-07-restates-spiceworks-83pct-as-enterprises-using-microsoft-office", "citation_text": "83% of enterprises 'use a version of Microsoft Office', TechRepublic wrote in November 2017, restating Spiceworks' finding that 83% of organisations ran Office 2010 somewhere on their networks (TechRepublic, 2017). Source: TechRepublic, \"83% of enterprises use Microsoft Office, but danger lurks in that huge number (TechRepublic)\" (https://www.techrepublic.com/article/83-of-enterprises-use-microsoft-office-but-there-is-danger-lurking-in-that-huge-number/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techrepublic-2017-11-07-restates-spiceworks-83pct-as-enterprises-using-microsoft-office." }, { "id": "virtualizationreview-2017-11-07-restates-spiceworks-deployment-data-as-survey-results", "family": "microsoft-office-versions", "statement": "83% of IT pros' organisations used Office 2010, 68% Office 2007 and 46% Office 2003 'per that survey', Virtualization Review reported in 2017, attributing Spiceworks' network-inventory figures to its survey of 1,168 IT pros in the US and Canada (Virtualization Review, 2017).", "short_statement": null, "short_refs": null, "value": 83, "unit": "% of organisations using Office 2010 (as restated)", "display_value": "83%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-09", "population": "Spiceworks survey respondents (as restated)", "sample_n": null, "publisher": "Virtualization Review", "source_title": "Most Microsoft Office Implementations Remain On Premises (Virtualization Review)", "source_url": "https://virtualizationreview.com/articles/2017/11/07/most-microsoft-office-implementations-remain-on-premesis.aspx", "source_type": "secondary", "source_access": "open", "published_at": "2017-11-07", "accessed_at": "2026-10-14", "quote": "Per that survey, Office 2010 was the most used edition at 83 percent, followed by Office 2007 (68 percent) and Office 2003 (46 percent).", "locator": "Second paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: the version figures came from Spiceworks' anonymised deployment data (organisations with at least one installation), not from the survey; the survey also covered the UK, which the article omits. Spiceworks also reported Office 2013 at 46%, which some summaries confuse with the Office 2003 figure.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#virtualizationreview-2017-11-07-restates-spiceworks-deployment-data-as-survey-results", "citation_text": "83% of IT pros' organisations used Office 2010, 68% Office 2007 and 46% Office 2003 'per that survey', Virtualization Review reported in 2017, attributing Spiceworks' network-inventory figures to its survey of 1,168 IT pros in the US and Canada (Virtualization Review, 2017). Source: Virtualization Review, \"Most Microsoft Office Implementations Remain On Premises (Virtualization Review)\" (https://virtualizationreview.com/articles/2017/11/07/most-microsoft-office-implementations-remain-on-premesis.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#virtualizationreview-2017-11-07-restates-spiceworks-deployment-data-as-survey-results." }, { "id": "heise-2025-10-14-restates-intra2net-77pct-small-businesses-without-office-security-updates", "family": "microsoft-office-versions", "statement": "77% of small German businesses would no longer receive security updates for their Office suite after 14 October 2025, heise reported the same day from Intra2net's SME study (heise online, 2025).", "short_statement": null, "short_refs": null, "value": 77, "unit": "% of small businesses (as restated)", "display_value": "77%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations with on-premises Microsoft Office at German companies with 10 to 49 employees without Microsoft 365 (Intra2net SME survey, as restated)", "sample_n": null, "publisher": "heise online", "source_title": "77 percent affected: Small businesses now without MS Office support (heise online, English edition)", "source_url": "https://www.heise.de/en/news/77-percent-affected-Small-businesses-now-without-MS-Office-support-10755432.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "According to the latest SME study by groupware and security provider Intra2net, 77 percent of these companies will no longer receive security updates for their Office suite.", "locator": "Opening paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Faithful restatement: heise gives the sample (1,567 PCs, 104 companies, 10 to 49 employees) and the exclusion of Microsoft 365 users. Traces to intra2net-2025-10-14-sme-77pct-office-without-security-updates-after-office-2016-2019-eos.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#heise-2025-10-14-restates-intra2net-77pct-small-businesses-without-office-security-updates", "citation_text": "77% of small German businesses would no longer receive security updates for their Office suite after 14 October 2025, heise reported the same day from Intra2net's SME study (heise online, 2025). Source: heise online, \"77 percent affected: Small businesses now without MS Office support (heise online, English edition)\" (https://www.heise.de/en/news/77-percent-affected-Small-businesses-now-without-MS-Office-support-10755432.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#heise-2025-10-14-restates-intra2net-77pct-small-businesses-without-office-security-updates." }, { "id": "computerwoche-2025-10-14-restates-intra2net-77pct-against-89pct-prior-year", "family": "microsoft-office-versions", "statement": "77% of small German firms still ran old Office packages against '89 percent' a year earlier, Computerwoche reported from Intra2net's study, although Intra2net's own 2024 figures add up to 86% for the same versions (Computerwoche, 2025).", "short_statement": null, "short_refs": null, "value": 89, "unit": "% of small businesses using old Office packages a year earlier (as restated)", "display_value": "89% (prior year, as restated)", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations with on-premises Microsoft Office at German companies with 10 to 49 employees without Microsoft 365 (Intra2net SME survey, as restated)", "sample_n": null, "publisher": "Computerwoche", "source_title": "Drei Viertel der Kleinunternehmen ohne Office-Support (Computerwoche)", "source_url": "https://www.computerwoche.de/article/4072159/drei-viertel-der-kleinunternehmen-ohne-office-support.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-10-14", "accessed_at": "2026-10-14", "quote": "Insgesamt haben demnach 77 Prozent noch immer alte Office-Pakete im Einsatz. Verglichen mit dem Vorjahreswert von 89 Prozent hat sich demnach trotz nahender Deadline relativ wenig getan.", "locator": "Paragraph after the version shares", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Translation: 'In total, 77 percent still have old Office packages in use. Compared with the previous year's value of 89 percent, relatively little has changed.' Drift: Intra2net's September 2024 shares for Office 2010, 2013, 2016 and 2019 add up to 86% (7 + 9 + 37 + 33) and its release said 'more than 80%'; no 89% appears in Intra2net's 2024 release or chart. The article also misspells the firm as 'Infra2net'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#computerwoche-2025-10-14-restates-intra2net-77pct-against-89pct-prior-year", "citation_text": "77% of small German firms still ran old Office packages against '89 percent' a year earlier, Computerwoche reported from Intra2net's study, although Intra2net's own 2024 figures add up to 86% for the same versions (Computerwoche, 2025). Source: Computerwoche, \"Drei Viertel der Kleinunternehmen ohne Office-Support (Computerwoche)\" (https://www.computerwoche.de/article/4072159/drei-viertel-der-kleinunternehmen-ohne-office-support.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#computerwoche-2025-10-14-restates-intra2net-77pct-against-89pct-prior-year." }, { "id": "heise-2026-04-15-restates-intra2net-65pct-office-2016-2019-installation-rate", "family": "microsoft-office-versions", "statement": "65% was the installation rate of Office 2016 and 2019 as 'the dominant on-premises packages' in October 2025, heise recalled in April 2026, a figure from Intra2net's survey of small German firms without Microsoft 365 (heise online, 2026).", "short_statement": null, "short_refs": null, "value": 65, "unit": "% installation rate of Office 2016 and 2019 (as restated)", "display_value": "65%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2025-09", "population": "PC workstations with on-premises Microsoft Office at German companies with 10 to 49 employees without Microsoft 365 (Intra2net SME survey, as restated)", "sample_n": null, "publisher": "heise online", "source_title": "Microsoft Office 2021: Support ends October 13, 2026 (heise online, English edition)", "source_url": "https://www.heise.de/en/news/Microsoft-Office-2021-Support-ends-October-13-2026-11258302.html", "source_type": "secondary", "source_access": "open", "published_at": "2026-04-15", "accessed_at": "2026-10-14", "quote": "The versions were the dominant on-premises packages in mid-October 2025, with an installation rate of 65 percent.", "locator": "Last paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Mild drift: the sentence keeps 'smaller companies' in the preceding line but drops the source, the German scope and the exclusion of Microsoft 365 users, so it can read as a general figure. Traces to Intra2net's 2025 study (Office 2016 36% + Office 2019 29%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#heise-2026-04-15-restates-intra2net-65pct-office-2016-2019-installation-rate", "citation_text": "65% was the installation rate of Office 2016 and 2019 as 'the dominant on-premises packages' in October 2025, heise recalled in April 2026, a figure from Intra2net's survey of small German firms without Microsoft 365 (heise online, 2026). Source: heise online, \"Microsoft Office 2021: Support ends October 13, 2026 (heise online, English edition)\" (https://www.heise.de/en/news/Microsoft-Office-2021-Support-ends-October-13-2026-11258302.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#heise-2026-04-15-restates-intra2net-65pct-office-2016-2019-installation-rate." }, { "id": "computerwoche-2024-11-07-restates-intra2net-more-than-80pct-as-80pct", "family": "microsoft-office-versions", "statement": "80% of smaller German companies used Office packages needing an update in 2025, Computerwoche reported in November 2024, rounding down Intra2net's 'more than 80%' (Computerwoche, 2024).", "short_statement": null, "short_refs": null, "value": 80, "unit": "% of smaller companies (as restated)", "display_value": "80%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Germany", "period": "2024-09", "population": "PC workstations with on-premises Microsoft Office at German companies with 10 to 49 employees without Microsoft 365 (Intra2net SME survey, as restated)", "sample_n": null, "publisher": "Computerwoche", "source_title": "KMUs droht 2025 eine Office-Migrationswelle (Computerwoche)", "source_url": "https://www.computerwoche.de/article/3600832/kmus-droht-2025-eine-office-migrationswelle.html", "source_type": "secondary", "source_access": "open", "published_at": "2024-11-07", "accessed_at": "2026-10-14", "quote": "Einer aktuellen Studie zufolge nutzen 80 Prozent der kleineren Unternehmen hierzulande Microsoft-Office-Pakete, die kommendes Jahr aktualisiert werden müss(t)en.", "locator": "Standfirst", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Translation: 'According to a current study, 80 percent of smaller companies in this country use Microsoft Office packages that would have to be updated next year.' Intra2net said 'more than 80%'; its shares sum to 86%. Traces to intra2net-2024-11-06-sme-over-80pct-need-to-update-office-in-2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#computerwoche-2024-11-07-restates-intra2net-more-than-80pct-as-80pct", "citation_text": "80% of smaller German companies used Office packages needing an update in 2025, Computerwoche reported in November 2024, rounding down Intra2net's 'more than 80%' (Computerwoche, 2024). Source: Computerwoche, \"KMUs droht 2025 eine Office-Migrationswelle (Computerwoche)\" (https://www.computerwoche.de/article/3600832/kmus-droht-2025-eine-office-migrationswelle.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#computerwoche-2024-11-07-restates-intra2net-more-than-80pct-as-80pct." }, { "id": "datanyze-2024-10-restates-office-2016-used-by-more-than-620-companies", "family": "microsoft-office-versions", "statement": "More than **620** companies use Microsoft Office 2016, a market share under 0.01%, the technographics vendor Datanyze claimed in October 2024, a web-detection count with no published method that says nothing about how many people use Office 2016 (Datanyze, 2024).", "short_statement": null, "short_refs": null, "value": 620, "unit": "companies detected using Office 2016 (technographics claim)", "display_value": "more than 620 companies", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-10", "population": "Companies in Datanyze's technographics database", "sample_n": null, "publisher": "Datanyze", "source_title": "Microsoft Office 2016 Market Share and Competitor Report (Datanyze)", "source_url": "https://web.archive.org/web/20241015215359/https://www.datanyze.com/market-share/office-suites--370/microsoft-office-2016-market-share", "source_type": "secondary", "source_access": "open", "published_at": "2024-10-15", "accessed_at": "2026-10-14", "quote": "Microsoft Office 2016 market share is <0.01% with more than 620 companies using this software", "locator": "Page header; Wayback Machine capture of 15 October 2024 (the live page returned HTTP 403 to automated requests)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Technographics restatement only, never a finding: Datanyze publishes no method. A search-engine snippet of the live page in October 2026 read 'more than 383 companies' (not verified: page blocked), and Landbase claims 673, so the counts move with each vendor's detection, not with usage.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#datanyze-2024-10-restates-office-2016-used-by-more-than-620-companies", "citation_text": "More than **620** companies use Microsoft Office 2016, a market share under 0.01%, the technographics vendor Datanyze claimed in October 2024, a web-detection count with no published method that says nothing about how many people use Office 2016 (Datanyze, 2024). Source: Datanyze, \"Microsoft Office 2016 Market Share and Competitor Report (Datanyze)\" (https://web.archive.org/web/20241015215359/https://www.datanyze.com/market-share/office-suites--370/microsoft-office-2016-market-share). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#datanyze-2024-10-restates-office-2016-used-by-more-than-620-companies." }, { "id": "landbase-2025-08-17-restates-office-2016-used-by-673-verified-companies", "family": "microsoft-office-versions", "statement": "673 'verified companies' use Microsoft Office 2016, the technographics vendor Landbase claims on a page titled for 2026 but last updated in August 2025, with no published method (Landbase, 2025).", "short_statement": null, "short_refs": null, "value": 673, "unit": "companies detected using Office 2016 (technographics claim)", "display_value": "673 companies", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-08", "population": "Companies in Landbase's technographics database", "sample_n": null, "publisher": "Landbase", "source_title": "Companies using Microsoft Office 2016 in 2026 (Landbase)", "source_url": "https://data.landbase.com/technology/microsoft-office-2016/", "source_type": "secondary", "source_access": "open", "published_at": "2025-08-17", "accessed_at": "2026-10-14", "quote": "As of 2026, 673 verified companies use Microsoft Office 2016 – across industries, company sizes, and geographies.", "locator": "Page header; 'Last updated date August 17, 2025'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Technographics restatement only, never a finding. Compare Datanyze's 'more than 620' (October 2024). Neither count is comparable with Intra2net's or Spiceworks' samples, which measure installations.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#landbase-2025-08-17-restates-office-2016-used-by-673-verified-companies", "citation_text": "673 'verified companies' use Microsoft Office 2016, the technographics vendor Landbase claims on a page titled for 2026 but last updated in August 2025, with no published method (Landbase, 2025). Source: Landbase, \"Companies using Microsoft Office 2016 in 2026 (Landbase)\" (https://data.landbase.com/technology/microsoft-office-2016/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#landbase-2025-08-17-restates-office-2016-used-by-673-verified-companies." }, { "id": "finding-2026-10-14-no-published-count-of-office-2021-users-closest-proxy-intra2net", "family": "microsoft-office-versions", "statement": "No count of how many people use Office 2021 or Office LTSC 2021 has been published by Microsoft or any tracker; the closest labelled sample, Intra2net's, found Office 2021 on 15% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026).", "short_statement": "Microsoft and the trackers publish **no count** of Office 2021 users.", "short_refs": null, "value": null, "unit": "finding: no published count (closest labelled proxy named)", "display_value": "no published count", "display_label": "Intra2net SME survey, Germany, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Office 2021 and Office LTSC 2021 users worldwide (no count); proxy: PCs with on-premises Office at 103 German firms with 10 to 49 staff without Microsoft 365", "sample_n": null, "publisher": "Intra2net AG", "source_title": "Statistik Microsoft Office Upgrade 2026 (chart image with Intra2net's 13 October 2026 press release)", "source_url": "https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Upgrade-2026.png", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Office 2021 15% Ende des Supports 13. Oktober 2026", "locator": "Donut chart 'Welche Microsoft Office-Version setzen Sie aktuell On-Premises ein?' (n=1,592 PCs, 103 companies)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Searched (to 14 October 2026): Microsoft lifecycle, Learn and support pages, Microsoft 365 and Outlook blogs, Microsoft 10-K and 10-Q filings and FY2017 to FY2026 earnings transcripts, Lansweeper, ControlUp, Nexthink, Flexera, Spiceworks, Avast, Kaspersky, patch-management vendors, Japanese and German trade press, The Register, Computerworld, BleepingComputer, heise. Microsoft collected a count of out-of-support Office users in 2023 (KB5021751, for Office 2007 to 2013) and has never published it; it discloses no perpetual-Office user or unit figures in its filings. The page answer: no one publishes the number; the only regular sample is small, German and excludes Microsoft 365 users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2021-users-closest-proxy-intra2net", "citation_text": "No count of how many people use Office 2021 or Office LTSC 2021 has been published by Microsoft or any tracker; the closest labelled sample, Intra2net's, found Office 2021 on 15% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026). Source: Intra2net AG, \"Statistik Microsoft Office Upgrade 2026 (chart image with Intra2net's 13 October 2026 press release)\" (https://www.intra2net.com/en/company/press/download/Statistik-Microsoft-Office-Upgrade-2026.png). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2021-users-closest-proxy-intra2net." }, { "id": "finding-2026-10-14-no-published-count-of-office-2016-2019-users-closest-proxy-intra2net", "family": "microsoft-office-versions", "statement": "No count of how many people still use Office 2016 or Office 2019 has been published since their October 2025 end of support; the closest labelled sample, Intra2net's, found them on 60% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "finding: no published count (closest labelled proxy named)", "display_value": "no published count", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Office 2016 and Office 2019 users worldwide (no count); proxy: PCs with on-premises Office at 103 German firms with 10 to 49 staff without Microsoft 365", "sample_n": null, "publisher": "Intra2net AG", "source_title": "Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=64.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "Older versions, such as Office 2016 and 2019, still account for a combined installation rate of 60%.", "locator": "Section 'Market shares for the legacy Office 2016 and 2019 systems remain stable'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Searched (to 14 October 2026): Microsoft lifecycle, Learn and support pages, Microsoft 365 and Outlook blogs, Microsoft 10-K and 10-Q filings and FY2017 to FY2026 earnings transcripts, Lansweeper, ControlUp, Nexthink, Flexera, Spiceworks, Avast, Kaspersky, patch-management vendors, Japanese and German trade press, The Register, Computerworld, BleepingComputer, heise. Lansweeper, which published Windows end-of-life fleet shares (page 1), offers customers an Office end-of-life audit of their own networks but has published no aggregate Office figures. The last non-Intra2net version-mix sample found is Spiceworks' 2017 deployment data (Office 2016 on 17% of organisations).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2016-2019-users-closest-proxy-intra2net", "citation_text": "No count of how many people still use Office 2016 or Office 2019 has been published since their October 2025 end of support; the closest labelled sample, Intra2net's, found them on 60% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026). Source: Intra2net AG, \"Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=64.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2016-2019-users-closest-proxy-intra2net." }, { "id": "finding-2026-10-14-no-published-count-of-office-2024-users-closest-proxy-intra2net", "family": "microsoft-office-versions", "statement": "No count of Office 2024 or Office LTSC 2024 users has been published; Microsoft says only that Office 2024 one-time purchases lifted its on-premises revenue, and Intra2net found Office 2024 on 18% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "finding: no published count (closest labelled proxy named)", "display_value": "no published count", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Office 2024 and Office LTSC 2024 users worldwide (no count); proxy as named", "sample_n": null, "publisher": "Intra2net AG", "source_title": "Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)", "source_url": "https://www.intra2net.com/en/company/press/press-release.php_id=64.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-13", "accessed_at": "2026-10-14", "quote": "The software suite increased its on-premises market share from 8% to 18% compared to 2025.", "locator": "Section 'Office 2024 is being better received'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Searched (to 14 October 2026): Microsoft lifecycle, Learn and support pages, Microsoft 365 and Outlook blogs, Microsoft 10-K and 10-Q filings and FY2017 to FY2026 earnings transcripts, Lansweeper, ControlUp, Nexthink, Flexera, Spiceworks, Avast, Kaspersky, patch-management vendors, Japanese and German trade press, The Register, Computerworld, BleepingComputer, heise. Microsoft's FY2025 and FY2026 filings credit 'an increase in Office 2024 transactional purchasing' for growth in Microsoft 365 Commercial products revenue (see the microsoft-...-m365-commercial-products-revenue records), with no units.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2024-users-closest-proxy-intra2net", "citation_text": "No count of Office 2024 or Office LTSC 2024 users has been published; Microsoft says only that Office 2024 one-time purchases lifted its on-premises revenue, and Intra2net found Office 2024 on 18% of on-premises Office PCs at small German firms in September 2026 (Intra2net, 2026). Source: Intra2net AG, \"Press release 2026-10-13: 82% of small businesses no longer receive security updates for their Office suite (Intra2net)\" (https://www.intra2net.com/en/company/press/press-release.php_id=64.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-2024-users-closest-proxy-intra2net." }, { "id": "finding-2026-10-14-no-published-count-of-office-ltsc-users-microsoft-says-subset-of-devices", "family": "microsoft-office-versions", "statement": "No count of Office LTSC (volume-licensed perpetual Office) users has been published; Microsoft says only that many customers deploy Office LTSC on a subset of their devices alongside Microsoft 365 Apps (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": null, "unit": "finding: no published count (closest labelled proxy named)", "display_value": "no published count", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-03-15", "population": "Office LTSC 2021 and Office LTSC 2024 (volume-licensed) users", "sample_n": null, "publisher": "Microsoft", "source_title": "Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)", "source_url": "https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-03-15", "accessed_at": "2026-10-14", "quote": "And because we know that many customers deploy Office LTSC on only a subset of their devices, we will continue to support the deployment of both Office LTSC and Microsoft 365 Apps", "locator": "Paragraph on the LTSC 2024 licence and lifecycle", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Searched (to 14 October 2026): Microsoft lifecycle, Learn and support pages, Microsoft 365 and Outlook blogs, Microsoft 10-K and 10-Q filings and FY2017 to FY2026 earnings transcripts, Lansweeper, ControlUp, Nexthink, Flexera, Spiceworks, Avast, Kaspersky, patch-management vendors, Japanese and German trade press, The Register, Computerworld, BleepingComputer, heise. Intra2net's survey does not separate LTSC from retail editions.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-ltsc-users-microsoft-says-subset-of-devices", "citation_text": "No count of Office LTSC (volume-licensed perpetual Office) users has been published; Microsoft says only that many customers deploy Office LTSC on a subset of their devices alongside Microsoft 365 Apps (Microsoft, 2024). Source: Microsoft, \"Upcoming preview of Microsoft Office LTSC 2024 (Microsoft 365 Blog, Microsoft Tech Community)\" (https://techcommunity.microsoft.com/blog/microsoft_365blog/upcoming-preview-of-microsoft-office-ltsc-2024/4082963). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-no-published-count-of-office-ltsc-users-microsoft-says-subset-of-devices." }, { "id": "finding-2026-10-15-no-office-for-mac-usage-figure-since-2013", "family": "microsoft-office-versions", "statement": "No usage figure for Office 2016, 2019, 2021 or 2024 for Mac has been published by Microsoft or any tracker; the last found is from Forrester's 2013 survey, in which 17% of 155 client companies had Office for Mac 2011 (Forrester via PCWorld, 2013).", "short_statement": null, "short_refs": null, "value": null, "unit": "finding: no published figure (last one found named)", "display_value": "none since 2013", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-15", "population": "Office for Mac users (no count); last proxy: 155 Forrester client companies, 2013", "sample_n": null, "publisher": "PCWorld (data: Forrester Research)", "source_title": "Study: Despite bright, shiny rivals, good old Office still rules at work (PCWorld, IDG News Service)", "source_url": "https://www.pcworld.com/article/448229/study-despite-bright-shiny-rivals-good-old-office-still-rules-at-work.html", "source_type": "secondary", "source_access": "open", "published_at": "2013-10-21", "accessed_at": "2026-10-15", "quote": "Office for Mac 2011 is in 17 percent of the surveyed companies", "locator": "Section 'Welcome to 2010'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Replaces page 4's finding-2026-10-14-no-published-usage-figure-for-any-office-for-mac-version, which said no figure existed for any Mac version including 2011; Forrester's 2013 survey (reported by PCWorld) is one. Nothing found for Office 2008 for Mac either. Searched to 15 October 2026: Microsoft lifecycle, support and Mac blog pages, Microsoft's Spanish release of 19 July 2016 on Office 2016 for Mac's first year (company-wide '1.200 millones' Office users only), Litmus (groups 'Outlook for macOS' without a share), Intra2net (Windows PCs only), Spiceworks, Forrester, Avast, technographics pages. Microsoft forced older Mac versions into read-only mode in 2026 (office-lifecycle-dates family).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-15-no-office-for-mac-usage-figure-since-2013", "citation_text": "No usage figure for Office 2016, 2019, 2021 or 2024 for Mac has been published by Microsoft or any tracker; the last found is from Forrester's 2013 survey, in which 17% of 155 client companies had Office for Mac 2011 (Forrester via PCWorld, 2013). Source: PCWorld (data: Forrester Research), \"Study: Despite bright, shiny rivals, good old Office still rules at work (PCWorld, IDG News Service)\" (https://www.pcworld.com/article/448229/study-despite-bright-shiny-rivals-good-old-office-still-rules-at-work.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-15-no-office-for-mac-usage-figure-since-2013." }, { "id": "finding-2026-10-14-lansweeper-offers-office-eol-audit-but-publishes-no-aggregate", "family": "microsoft-office-versions", "statement": "Lansweeper offers customers an Office end-of-life audit of their own networks but has published no aggregate share of Office versions across its customer base, unlike its Windows end-of-life figures (Lansweeper, 2026).", "short_statement": null, "short_refs": null, "value": null, "unit": "finding: no published count (closest labelled proxy named)", "display_value": "no aggregate published", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-02", "population": "Lansweeper customer networks (no aggregate published)", "sample_n": null, "publisher": "Lansweeper", "source_title": "Microsoft Office End of Life (Lansweeper blog)", "source_url": "https://www.lansweeper.com/blog/eol/microsoft-office-end-of-life/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-02", "accessed_at": "2026-10-14", "quote": "Our experts have created an audit report that will provide you with an overview of all Microsoft Office installations in your network as well as their end-of-life dates.", "locator": "Section 'Run the End-of-Life Audit' (published 9 September 2025, modified 2 October 2026)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same page says 'Office 2021 and 2024 follow the Modern Lifecycle Policy. Products under this policy receive continuous updates and support', which is misleading: both have fixed retirement dates (13 October 2026 and 9 October 2029). Lansweeper's Windows figure on page 1: lansweeper-2026-07-eol-os-share-18-7pct.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-lansweeper-offers-office-eol-audit-but-publishes-no-aggregate", "citation_text": "Lansweeper offers customers an Office end-of-life audit of their own networks but has published no aggregate share of Office versions across its customer base, unlike its Windows end-of-life figures (Lansweeper, 2026). Source: Lansweeper, \"Microsoft Office End of Life (Lansweeper blog)\" (https://www.lansweeper.com/blog/eol/microsoft-office-end-of-life/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#finding-2026-10-14-lansweeper-offers-office-eol-audit-but-publishes-no-aggregate." }, { "id": "microsoft-fy14-q3-earnings-2014-04-24-office-365-home-subscribers-4-4-million", "family": "office-suites-and-alternatives", "statement": "4.4 million subscribers to Office 365 Home (Microsoft's consumer Office subscriptions) at the end of March 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014).", "short_statement": null, "short_refs": null, "value": 4400000, "unit": "consumer subscribers (Office 365 Home, Microsoft's count)", "display_value": "4.4 million", "display_label": "Microsoft earnings release, April 2014", "display_hook": null, "row_label": "Q1 2014", "publisher_short": null, "geography": "Worldwide", "period": "2014-Q1", "population": "Paid consumer subscriptions to Office 365 Home (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY14 Q3 earnings press release (2014-04-24)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2014-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2014-04-24", "accessed_at": "2026-10-14", "quote": "Office 365 Home now has 4.4 million subscribers", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2014-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Home (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy14-q3-earnings-2014-04-24-office-365-home-subscribers-4-4-million", "citation_text": "4.4 million subscribers to Office 365 Home (Microsoft's consumer Office subscriptions) at the end of March 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014). Source: Microsoft, \"Microsoft FY14 Q3 earnings press release (2014-04-24)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2014-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy14-q3-earnings-2014-04-24-office-365-home-subscribers-4-4-million." }, { "id": "microsoft-fy14-q4-earnings-2014-07-22-office-365-home-and-personal-subscribers-5-6-million", "family": "office-suites-and-alternatives", "statement": "More than 5.6 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of June 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014).", "short_statement": null, "short_refs": null, "value": 5600000, "unit": "consumer subscribers (Office 365 Home and Personal, Microsoft's count)", "display_value": "more than 5.6 million", "display_label": "Microsoft earnings release, July 2014", "display_hook": null, "row_label": "Q2 2014", "publisher_short": null, "geography": "Worldwide", "period": "2014-Q2", "population": "Paid consumer subscriptions to Office 365 Home and Personal (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY14 Q4 earnings press release (2014-07-22)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2014-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2014-07-22", "accessed_at": "2026-10-14", "quote": "Office 365 Home and Personal subscribers totaled more than 5.6 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2014-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Home and Personal (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy14-q4-earnings-2014-07-22-office-365-home-and-personal-subscribers-5-6-million", "citation_text": "More than 5.6 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of June 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014). Source: Microsoft, \"Microsoft FY14 Q4 earnings press release (2014-07-22)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2014-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy14-q4-earnings-2014-07-22-office-365-home-and-personal-subscribers-5-6-million." }, { "id": "microsoft-fy15-q1-earnings-2014-10-23-office-365-home-and-personal-subscribers-7-million", "family": "office-suites-and-alternatives", "statement": "More than 7 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of September 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014).", "short_statement": null, "short_refs": null, "value": 7000000, "unit": "consumer subscribers (Office 365 Home and Personal, Microsoft's count)", "display_value": "more than 7 million", "display_label": "Microsoft earnings release, October 2014", "display_hook": null, "row_label": "Q3 2014", "publisher_short": null, "geography": "Worldwide", "period": "2014-Q3", "population": "Paid consumer subscriptions to Office 365 Home and Personal (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY15 Q1 earnings press release (2014-10-23)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2015-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2014-10-23", "accessed_at": "2026-10-14", "quote": "Office 365 Home and Personal subscribers totaled more than 7 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2015-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Home and Personal (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q1-earnings-2014-10-23-office-365-home-and-personal-subscribers-7-million", "citation_text": "More than 7 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of September 2014, Microsoft said in its quarterly earnings release (Microsoft, 2014). Source: Microsoft, \"Microsoft FY15 Q1 earnings press release (2014-10-23)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2015-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q1-earnings-2014-10-23-office-365-home-and-personal-subscribers-7-million." }, { "id": "microsoft-fy15-q2-earnings-2015-01-26-office-365-home-and-personal-subscribers-9-2-million", "family": "office-suites-and-alternatives", "statement": "More than 9.2 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of December 2014, Microsoft said in its quarterly earnings release (Microsoft, 2015).", "short_statement": null, "short_refs": null, "value": 9200000, "unit": "consumer subscribers (Office 365 Home and Personal, Microsoft's count)", "display_value": "more than 9.2 million", "display_label": "Microsoft earnings release, January 2015", "display_hook": null, "row_label": "Q4 2014", "publisher_short": null, "geography": "Worldwide", "period": "2014-Q4", "population": "Paid consumer subscriptions to Office 365 Home and Personal (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY15 Q2 earnings press release (2015-01-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2015-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2015-01-26", "accessed_at": "2026-10-14", "quote": "Office 365 Home and Personal subscribers increased to over 9.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2015-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Home and Personal (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q2-earnings-2015-01-26-office-365-home-and-personal-subscribers-9-2-million", "citation_text": "More than 9.2 million subscribers to Office 365 Home and Personal (Microsoft's consumer Office subscriptions) at the end of December 2014, Microsoft said in its quarterly earnings release (Microsoft, 2015). Source: Microsoft, \"Microsoft FY15 Q2 earnings press release (2015-01-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2015-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q2-earnings-2015-01-26-office-365-home-and-personal-subscribers-9-2-million." }, { "id": "microsoft-fy15-q3-earnings-2015-04-23-office-365-consumer-subscribers-12-4-million", "family": "office-suites-and-alternatives", "statement": "More than 12.4 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015).", "short_statement": null, "short_refs": null, "value": 12400000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "more than 12.4 million", "display_label": "Microsoft earnings release, April 2015", "display_hook": null, "row_label": "Q1 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY15 Q3 earnings press release (2015-04-23)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2015-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2015-04-23", "accessed_at": "2026-10-14", "quote": "Office 365 Consumer subscribers increased to over 12.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2015-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q3-earnings-2015-04-23-office-365-consumer-subscribers-12-4-million", "citation_text": "More than 12.4 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015). Source: Microsoft, \"Microsoft FY15 Q3 earnings press release (2015-04-23)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2015-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q3-earnings-2015-04-23-office-365-consumer-subscribers-12-4-million." }, { "id": "microsoft-fy15-q4-earnings-2015-07-21-office-365-consumer-subscribers-15-2-million", "family": "office-suites-and-alternatives", "statement": "15.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015).", "short_statement": null, "short_refs": null, "value": 15200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "15.2 million", "display_label": "Microsoft earnings release, July 2015", "display_hook": null, "row_label": "Q2 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY15 Q4 earnings press release (2015-07-21)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2015-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2015-07-21", "accessed_at": "2026-10-14", "quote": "Office 365 Consumer subscribers increased to 15.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2015-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q4-earnings-2015-07-21-office-365-consumer-subscribers-15-2-million", "citation_text": "15.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015). Source: Microsoft, \"Microsoft FY15 Q4 earnings press release (2015-07-21)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2015-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy15-q4-earnings-2015-07-21-office-365-consumer-subscribers-15-2-million." }, { "id": "microsoft-fy16-q1-earnings-2015-10-22-office-365-consumer-subscribers-18-2-million", "family": "office-suites-and-alternatives", "statement": "18.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015).", "short_statement": null, "short_refs": null, "value": 18200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "18.2 million", "display_label": "Microsoft earnings release, October 2015", "display_hook": null, "row_label": "Q3 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q3", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q1 earnings press release (2015-10-22)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2016-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2015-10-22", "accessed_at": "2026-10-14", "quote": "Office 365 consumer subscribers increased to 18.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2016-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q1-earnings-2015-10-22-office-365-consumer-subscribers-18-2-million", "citation_text": "18.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2015, Microsoft said in its quarterly earnings release (Microsoft, 2015). Source: Microsoft, \"Microsoft FY16 Q1 earnings press release (2015-10-22)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2016-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q1-earnings-2015-10-22-office-365-consumer-subscribers-18-2-million." }, { "id": "microsoft-fy16-q2-earnings-2016-01-28-office-365-consumer-subscribers-20-6-million", "family": "office-suites-and-alternatives", "statement": "20.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2015, Microsoft said in its quarterly earnings release (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 20600000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "20.6 million", "display_label": "Microsoft earnings release, January 2016", "display_hook": null, "row_label": "Q4 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q4", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q2 earnings press release (2016-01-28)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2016-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2016-01-28", "accessed_at": "2026-10-14", "quote": "Office 365 consumer subscribers increased to 20.6 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2016-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q2-earnings-2016-01-28-office-365-consumer-subscribers-20-6-million", "citation_text": "20.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2015, Microsoft said in its quarterly earnings release (Microsoft, 2016). Source: Microsoft, \"Microsoft FY16 Q2 earnings press release (2016-01-28)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2016-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q2-earnings-2016-01-28-office-365-consumer-subscribers-20-6-million." }, { "id": "microsoft-fy16-q3-earnings-2016-04-21-office-365-consumer-subscribers-22-2-million", "family": "office-suites-and-alternatives", "statement": "22.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 22200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "22.2 million", "display_label": "Microsoft earnings release, April 2016", "display_hook": null, "row_label": "Q1 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q3 earnings press release (2016-04-21)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2016-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2016-04-21", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue grew 6% in constant currency with Office 365 consumer subscribers increasing to 22.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2016-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q3-earnings-2016-04-21-office-365-consumer-subscribers-22-2-million", "citation_text": "22.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016). Source: Microsoft, \"Microsoft FY16 Q3 earnings press release (2016-04-21)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2016-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q3-earnings-2016-04-21-office-365-consumer-subscribers-22-2-million." }, { "id": "microsoft-fy16-q4-earnings-2016-07-19-office-365-consumer-subscribers-23-1-million", "family": "office-suites-and-alternatives", "statement": "23.1 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 23100000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "23.1 million", "display_label": "Microsoft earnings release, July 2016", "display_hook": null, "row_label": "Q2 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q4 earnings press release (2016-07-19)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2016-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2016-07-19", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue grew 19% (up 18% in constant currency) with Office 365 consumer subscribers increasing to 23.1 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2016-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q4-earnings-2016-07-19-office-365-consumer-subscribers-23-1-million", "citation_text": "23.1 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016). Source: Microsoft, \"Microsoft FY16 Q4 earnings press release (2016-07-19)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2016-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q4-earnings-2016-07-19-office-365-consumer-subscribers-23-1-million." }, { "id": "microsoft-fy17-q1-earnings-2016-10-20-office-365-consumer-subscribers-24-0-million", "family": "office-suites-and-alternatives", "statement": "24.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 24000000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "24.0 million", "display_label": "Microsoft earnings release, October 2016", "display_hook": null, "row_label": "Q3 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q3", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q1 earnings press release (2016-10-20)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2017-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2016-10-20", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue grew 8% (up 8% in constant currency) and Office 365 consumer subscribers increased to 24.0 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2017-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-office-365-consumer-subscribers-24-0-million", "citation_text": "24.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2016, Microsoft said in its quarterly earnings release (Microsoft, 2016). Source: Microsoft, \"Microsoft FY17 Q1 earnings press release (2016-10-20)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2017-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-office-365-consumer-subscribers-24-0-million." }, { "id": "microsoft-fy17-q2-earnings-2017-01-26-office-365-consumer-subscribers-24-9-million", "family": "office-suites-and-alternatives", "statement": "24.9 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2016, Microsoft said in its quarterly earnings release (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 24900000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "24.9 million", "display_label": "Microsoft earnings release, January 2017", "display_hook": null, "row_label": "Q4 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q4", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q2 earnings press release (2017-01-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2017-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2017-01-26", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 22% (up 21% in constant currency) and Office 365 consumer subscribers increased to 24.9 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2017-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q2-earnings-2017-01-26-office-365-consumer-subscribers-24-9-million", "citation_text": "24.9 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2016, Microsoft said in its quarterly earnings release (Microsoft, 2017). Source: Microsoft, \"Microsoft FY17 Q2 earnings press release (2017-01-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2017-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q2-earnings-2017-01-26-office-365-consumer-subscribers-24-9-million." }, { "id": "microsoft-fy17-q3-earnings-2017-04-27-office-365-consumer-subscribers-26-2-million", "family": "office-suites-and-alternatives", "statement": "26.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 26200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "26.2 million", "display_label": "Microsoft earnings release, April 2017", "display_hook": null, "row_label": "Q1 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q3 earnings press release (2017-04-27)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2017-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2017-04-27", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 15% (up 14% in constant currency) and Office 365 consumer subscribers increased to 26.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2017-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-office-365-consumer-subscribers-26-2-million", "citation_text": "26.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017). Source: Microsoft, \"Microsoft FY17 Q3 earnings press release (2017-04-27)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2017-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-office-365-consumer-subscribers-26-2-million." }, { "id": "microsoft-fy17-q4-earnings-2017-07-20-office-365-consumer-subscribers-27-0-million", "family": "office-suites-and-alternatives", "statement": "27.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 27000000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "27.0 million", "display_label": "Microsoft earnings release, July 2017", "display_hook": null, "row_label": "Q2 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q4 earnings press release (2017-07-20)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2017-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2017-07-20", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 13% (up 13% in constant currency) and Office 365 consumer subscribers increased to 27.0 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2017-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q4-earnings-2017-07-20-office-365-consumer-subscribers-27-0-million", "citation_text": "27.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017). Source: Microsoft, \"Microsoft FY17 Q4 earnings press release (2017-07-20)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2017-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q4-earnings-2017-07-20-office-365-consumer-subscribers-27-0-million." }, { "id": "microsoft-fy18-q1-earnings-2017-10-26-office-365-consumer-subscribers-28-0-million", "family": "office-suites-and-alternatives", "statement": "28.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 28000000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "28.0 million", "display_label": "Microsoft earnings release, October 2017", "display_hook": null, "row_label": "Q3 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q1 earnings press release (2017-10-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2018-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2017-10-26", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 12% (up 10% in constant currency) and Office 365 consumer subscribers increased to 28.0 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2018-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q1-earnings-2017-10-26-office-365-consumer-subscribers-28-0-million", "citation_text": "28.0 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2017, Microsoft said in its quarterly earnings release (Microsoft, 2017). Source: Microsoft, \"Microsoft FY18 Q1 earnings press release (2017-10-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2018-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q1-earnings-2017-10-26-office-365-consumer-subscribers-28-0-million." }, { "id": "microsoft-fy18-q2-earnings-2018-01-31-office-365-consumer-subscribers-29-2-million", "family": "office-suites-and-alternatives", "statement": "29.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2017, Microsoft said in its quarterly earnings release (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 29200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "29.2 million", "display_label": "Microsoft earnings release, January 2018", "display_hook": null, "row_label": "Q4 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q4", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q2 earnings press release (2018-01-31)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2018-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2018-01-31", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 12% (up 11% in constant currency) and Office 365 consumer subscribers increased to 29.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2018-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q2-earnings-2018-01-31-office-365-consumer-subscribers-29-2-million", "citation_text": "29.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2017, Microsoft said in its quarterly earnings release (Microsoft, 2018). Source: Microsoft, \"Microsoft FY18 Q2 earnings press release (2018-01-31)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2018-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q2-earnings-2018-01-31-office-365-consumer-subscribers-29-2-million." }, { "id": "microsoft-fy18-q3-earnings-2018-04-26-office-365-consumer-subscribers-30-6-million", "family": "office-suites-and-alternatives", "statement": "30.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 30600000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "30.6 million", "display_label": "Microsoft earnings release, April 2018", "display_hook": null, "row_label": "Q1 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q3 earnings press release (2018-04-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2018-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2018-04-26", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 12% (up 9% in constant currency) and Office 365 consumer subscribers increased to 30.6 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2018-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-office-365-consumer-subscribers-30-6-million", "citation_text": "30.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018). Source: Microsoft, \"Microsoft FY18 Q3 earnings press release (2018-04-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2018-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-office-365-consumer-subscribers-30-6-million." }, { "id": "microsoft-fy18-q4-earnings-2018-07-19-office-365-consumer-subscribers-31-4-million", "family": "office-suites-and-alternatives", "statement": "31.4 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 31400000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "31.4 million", "display_label": "Microsoft earnings release, July 2018", "display_hook": null, "row_label": "Q2 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q4 earnings press release (2018-07-19)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2018-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2018-07-19", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 8% (up 6% in constant currency) and Office 365 consumer subscribers increased to 31.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2018-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q4-earnings-2018-07-19-office-365-consumer-subscribers-31-4-million", "citation_text": "31.4 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018). Source: Microsoft, \"Microsoft FY18 Q4 earnings press release (2018-07-19)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2018-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q4-earnings-2018-07-19-office-365-consumer-subscribers-31-4-million." }, { "id": "microsoft-fy19-q1-earnings-2018-10-24-office-365-consumer-subscribers-32-5-million", "family": "office-suites-and-alternatives", "statement": "32.5 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 32500000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "32.5 million", "display_label": "Microsoft earnings release, October 2018", "display_hook": null, "row_label": "Q3 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q3", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY19 Q1 earnings press release (2018-10-24)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2019-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2018-10-24", "accessed_at": "2026-10-14", "quote": "Office consumer products and cloud services revenue increased 16% (up 17% in constant currency) with continued growth in Office 365 consumer subscribers to 32.5 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2019-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q1-earnings-2018-10-24-office-365-consumer-subscribers-32-5-million", "citation_text": "32.5 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2018, Microsoft said in its quarterly earnings release (Microsoft, 2018). Source: Microsoft, \"Microsoft FY19 Q1 earnings press release (2018-10-24)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2019-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q1-earnings-2018-10-24-office-365-consumer-subscribers-32-5-million." }, { "id": "microsoft-fy19-q2-earnings-2019-01-30-office-365-consumer-subscribers-33-3-million", "family": "office-suites-and-alternatives", "statement": "33.3 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2018, Microsoft said in its quarterly earnings release (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 33300000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "33.3 million", "display_label": "Microsoft earnings release, January 2019", "display_hook": null, "row_label": "Q4 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q4", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY19 Q2 earnings press release (2019-01-30)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2019-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2019-01-30", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 1% (up 2% in constant currency) with growth in Office 365 Consumer subscribers to 33.3 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2019-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q2-earnings-2019-01-30-office-365-consumer-subscribers-33-3-million", "citation_text": "33.3 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2018, Microsoft said in its quarterly earnings release (Microsoft, 2019). Source: Microsoft, \"Microsoft FY19 Q2 earnings press release (2019-01-30)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2019-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q2-earnings-2019-01-30-office-365-consumer-subscribers-33-3-million." }, { "id": "microsoft-fy19-q3-earnings-2019-04-24-office-365-consumer-subscribers-34-2-million", "family": "office-suites-and-alternatives", "statement": "34.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 34200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "34.2 million", "display_label": "Microsoft earnings release, April 2019", "display_hook": null, "row_label": "Q1 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY19 Q3 earnings press release (2019-04-24)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2019-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2019-04-24", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 8% (up 10% in constant currency) and Office 365 Consumer subscribers increased to 34.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2019-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-office-365-consumer-subscribers-34-2-million", "citation_text": "34.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019). Source: Microsoft, \"Microsoft FY19 Q3 earnings press release (2019-04-24)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2019-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-office-365-consumer-subscribers-34-2-million." }, { "id": "microsoft-fy19-q4-earnings-2019-07-18-office-365-consumer-subscribers-34-8-million", "family": "office-suites-and-alternatives", "statement": "34.8 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 34800000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "34.8 million", "display_label": "Microsoft earnings release, July 2019", "display_hook": null, "row_label": "Q2 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY19 Q4 earnings press release (2019-07-18)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2019-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2019-07-18", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 6% (up 8% in constant currency) and Office 365 Consumer subscribers increased to 34.8 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2019-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q4-earnings-2019-07-18-office-365-consumer-subscribers-34-8-million", "citation_text": "34.8 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019). Source: Microsoft, \"Microsoft FY19 Q4 earnings press release (2019-07-18)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2019-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q4-earnings-2019-07-18-office-365-consumer-subscribers-34-8-million." }, { "id": "microsoft-fy20-q1-earnings-2019-10-23-office-365-consumer-subscribers-35-6-million", "family": "office-suites-and-alternatives", "statement": "35.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 35600000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "35.6 million", "display_label": "Microsoft earnings release, October 2019", "display_hook": null, "row_label": "Q3 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q3", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q1 earnings press release (2019-10-23)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2020-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2019-10-23", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 5% (up 6% in constant currency) with continued growth in Office 365 Consumer subscribers to 35.6 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2020-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q1-earnings-2019-10-23-office-365-consumer-subscribers-35-6-million", "citation_text": "35.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2019, Microsoft said in its quarterly earnings release (Microsoft, 2019). Source: Microsoft, \"Microsoft FY20 Q1 earnings press release (2019-10-23)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2020-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q1-earnings-2019-10-23-office-365-consumer-subscribers-35-6-million." }, { "id": "microsoft-fy20-q2-earnings-2020-01-29-office-365-consumer-subscribers-37-2-million", "family": "office-suites-and-alternatives", "statement": "37.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2019, Microsoft said in its quarterly earnings release (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 37200000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "37.2 million", "display_label": "Microsoft earnings release, January 2020", "display_hook": null, "row_label": "Q4 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q4", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q2 earnings press release (2020-01-29)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2020-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2020-01-29", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 19% (up 20% in constant currency) with continued growth in Office 365 Consumer subscribers to 37.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2020-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q2-earnings-2020-01-29-office-365-consumer-subscribers-37-2-million", "citation_text": "37.2 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2019, Microsoft said in its quarterly earnings release (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Q2 earnings press release (2020-01-29)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2020-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q2-earnings-2020-01-29-office-365-consumer-subscribers-37-2-million." }, { "id": "microsoft-fy20-q3-earnings-2020-04-29-office-365-consumer-subscribers-39-6-million", "family": "office-suites-and-alternatives", "statement": "39.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 39600000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "39.6 million", "display_label": "Microsoft earnings release, April 2020", "display_hook": null, "row_label": "Q1 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q1", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q3 earnings press release (2020-04-29)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2020-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2020-04-29", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 15% (up 17% in constant currency) with continued growth in Office 365 Consumer subscribers to 39.6 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2020-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-office-365-consumer-subscribers-39-6-million", "citation_text": "39.6 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Q3 earnings press release (2020-04-29)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2020-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-office-365-consumer-subscribers-39-6-million." }, { "id": "microsoft-fy20-q4-earnings-2020-07-22-office-365-consumer-subscribers-42-7-million", "family": "office-suites-and-alternatives", "statement": "42.7 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 42700000, "unit": "consumer subscribers (Office 365 Consumer, Microsoft's count)", "display_value": "42.7 million", "display_label": "Microsoft earnings release, July 2020", "display_hook": null, "row_label": "Q2 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q2", "population": "Paid consumer subscriptions to Office 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q4 earnings press release (2020-07-22)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2020-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2020-07-22", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 6% (up 7% in constant currency) and Office 365 Consumer subscribers increased to 42.7 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2020-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Office 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q4-earnings-2020-07-22-office-365-consumer-subscribers-42-7-million", "citation_text": "42.7 million subscribers to Office 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Q4 earnings press release (2020-07-22)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2020-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q4-earnings-2020-07-22-office-365-consumer-subscribers-42-7-million." }, { "id": "microsoft-fy21-q1-earnings-2020-10-27-microsoft-365-consumer-subscribers-45-3-million", "family": "office-suites-and-alternatives", "statement": "45.3 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 45300000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "45.3 million", "display_label": "Microsoft earnings release, October 2020", "display_hook": null, "row_label": "Q3 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q3", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Q1 earnings press release (2020-10-27)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2021-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2020-10-27", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 13% and Microsoft 365 Consumer subscribers increased to 45.3 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2021-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q1-earnings-2020-10-27-microsoft-365-consumer-subscribers-45-3-million", "citation_text": "45.3 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2020, Microsoft said in its quarterly earnings release (Microsoft, 2020). Source: Microsoft, \"Microsoft FY21 Q1 earnings press release (2020-10-27)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2021-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q1-earnings-2020-10-27-microsoft-365-consumer-subscribers-45-3-million." }, { "id": "microsoft-fy21-q2-earnings-2021-01-26-microsoft-365-consumer-subscribers-47-5-million", "family": "office-suites-and-alternatives", "statement": "47.5 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2020, Microsoft said in its quarterly earnings release (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 47500000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "47.5 million", "display_label": "Microsoft earnings release, January 2021", "display_hook": null, "row_label": "Q4 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q4", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Q2 earnings press release (2021-01-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2021-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2021-01-26", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 7% (up 6% in constant currency) and Microsoft 365 Consumer subscribers increased to 47.5 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2021-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q2-earnings-2021-01-26-microsoft-365-consumer-subscribers-47-5-million", "citation_text": "47.5 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2020, Microsoft said in its quarterly earnings release (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Q2 earnings press release (2021-01-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2021-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q2-earnings-2021-01-26-microsoft-365-consumer-subscribers-47-5-million." }, { "id": "microsoft-fy21-q3-earnings-2021-04-27-microsoft-365-consumer-subscribers-50-2-million", "family": "office-suites-and-alternatives", "statement": "50.2 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 50200000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "50.2 million", "display_label": "Microsoft earnings release, April 2021", "display_hook": null, "row_label": "Q1 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q1", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Q3 earnings press release (2021-04-27)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2021-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2021-04-27", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 5% (up 2% in constant currency) and Microsoft 365 Consumer subscribers increased to 50.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2021-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-microsoft-365-consumer-subscribers-50-2-million", "citation_text": "50.2 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Q3 earnings press release (2021-04-27)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2021-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-microsoft-365-consumer-subscribers-50-2-million." }, { "id": "microsoft-fy21-q4-earnings-2021-07-27-microsoft-365-consumer-subscribers-51-9-million", "family": "office-suites-and-alternatives", "statement": "51.9 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 51900000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "51.9 million", "display_label": "Microsoft earnings release, July 2021", "display_hook": null, "row_label": "Q2 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q2", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Q4 earnings press release (2021-07-27)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2021-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2021-07-27", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 18% (up 15% in constant currency) and Microsoft 365 Consumer subscribers increased to 51.9 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2021-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-microsoft-365-consumer-subscribers-51-9-million", "citation_text": "51.9 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Q4 earnings press release (2021-07-27)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2021-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q4-earnings-2021-07-27-microsoft-365-consumer-subscribers-51-9-million." }, { "id": "microsoft-fy22-q1-earnings-2021-10-26-microsoft-365-consumer-subscribers-54-1-million", "family": "office-suites-and-alternatives", "statement": "54.1 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 54100000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "54.1 million", "display_label": "Microsoft earnings release, October 2021", "display_hook": null, "row_label": "Q3 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q3", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Q1 earnings press release (2021-10-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2022-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2021-10-26", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 10% (up 8% in constant currency) and Microsoft 365 Consumer subscribers increased to 54.1 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2022-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q1-earnings-2021-10-26-microsoft-365-consumer-subscribers-54-1-million", "citation_text": "54.1 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2021, Microsoft said in its quarterly earnings release (Microsoft, 2021). Source: Microsoft, \"Microsoft FY22 Q1 earnings press release (2021-10-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2022-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q1-earnings-2021-10-26-microsoft-365-consumer-subscribers-54-1-million." }, { "id": "microsoft-fy22-q2-earnings-2022-01-25-microsoft-365-consumer-subscribers-56-4-million", "family": "office-suites-and-alternatives", "statement": "56.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2021, Microsoft said in its quarterly earnings release (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 56400000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "56.4 million", "display_label": "Microsoft earnings release, January 2022", "display_hook": null, "row_label": "Q4 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q4", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Q2 earnings press release (2022-01-25)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2022-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2022-01-25", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 15% and Microsoft 365 Consumer subscribers grew to 56.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2022-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q2-earnings-2022-01-25-microsoft-365-consumer-subscribers-56-4-million", "citation_text": "56.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2021, Microsoft said in its quarterly earnings release (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Q2 earnings press release (2022-01-25)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2022-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q2-earnings-2022-01-25-microsoft-365-consumer-subscribers-56-4-million." }, { "id": "microsoft-fy22-q3-earnings-2022-04-26-microsoft-365-consumer-subscribers-58-4-million", "family": "office-suites-and-alternatives", "statement": "58.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 58400000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "58.4 million", "display_label": "Microsoft earnings release, April 2022", "display_hook": null, "row_label": "Q1 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q1", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Q3 earnings press release (2022-04-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2022-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2022-04-26", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 11% (up 12% CC) and Microsoft 365 Consumer subscribers grew to 58.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2022-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q3-earnings-2022-04-26-microsoft-365-consumer-subscribers-58-4-million", "citation_text": "58.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Q3 earnings press release (2022-04-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2022-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q3-earnings-2022-04-26-microsoft-365-consumer-subscribers-58-4-million." }, { "id": "microsoft-fy22-q4-earnings-2022-07-26-microsoft-365-consumer-subscribers-59-7-million", "family": "office-suites-and-alternatives", "statement": "59.7 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 59700000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "59.7 million", "display_label": "Microsoft earnings release, July 2022", "display_hook": null, "row_label": "Q2 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q2", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Q4 earnings press release (2022-07-26)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2022-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2022-07-26", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 9% (up 12% in constant currency) and Microsoft 365 Consumer subscribers grew to 59.7 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2022-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q4-earnings-2022-07-26-microsoft-365-consumer-subscribers-59-7-million", "citation_text": "59.7 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Q4 earnings press release (2022-07-26)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2022-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q4-earnings-2022-07-26-microsoft-365-consumer-subscribers-59-7-million." }, { "id": "microsoft-fy23-q1-earnings-2022-10-25-microsoft-365-consumer-subscribers-61-3-million", "family": "office-suites-and-alternatives", "statement": "61.3 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 61300000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "61.3 million", "display_label": "Microsoft earnings release, October 2022", "display_hook": null, "row_label": "Q3 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q3", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY23 Q1 earnings press release (2022-10-25)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2023-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2022-10-25", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 7% (up 11% in constant currency) and Microsoft 365 Consumer subscribers grew to 61.3 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2023-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q1-earnings-2022-10-25-microsoft-365-consumer-subscribers-61-3-million", "citation_text": "61.3 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2022, Microsoft said in its quarterly earnings release (Microsoft, 2022). Source: Microsoft, \"Microsoft FY23 Q1 earnings press release (2022-10-25)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2023-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q1-earnings-2022-10-25-microsoft-365-consumer-subscribers-61-3-million." }, { "id": "microsoft-fy23-q2-earnings-2023-01-24-microsoft-365-consumer-subscribers-63-2-million", "family": "office-suites-and-alternatives", "statement": "63.2 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2022, Microsoft said in its quarterly earnings release (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 63200000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "63.2 million", "display_label": "Microsoft earnings release, January 2023", "display_hook": null, "row_label": "Q4 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q4", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY23 Q2 earnings press release (2023-01-24)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2023-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2023-01-24", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue decreased 2% (up 3% in constant currency) and Microsoft 365 Consumer subscribers grew to 63.2 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2023-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q2-earnings-2023-01-24-microsoft-365-consumer-subscribers-63-2-million", "citation_text": "63.2 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2022, Microsoft said in its quarterly earnings release (Microsoft, 2023). Source: Microsoft, \"Microsoft FY23 Q2 earnings press release (2023-01-24)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2023-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q2-earnings-2023-01-24-microsoft-365-consumer-subscribers-63-2-million." }, { "id": "microsoft-fy23-q3-earnings-2023-04-25-microsoft-365-consumer-subscribers-65-4-million", "family": "office-suites-and-alternatives", "statement": "65.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 65400000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "65.4 million", "display_label": "Microsoft earnings release, April 2023", "display_hook": null, "row_label": "Q1 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q1", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY23 Q3 earnings press release (2023-04-25)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2023-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2023-04-25", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 1% (up 4% in constant currency) and Microsoft 365 Consumer subscribers grew to 65.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2023-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-microsoft-365-consumer-subscribers-65-4-million", "citation_text": "65.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023). Source: Microsoft, \"Microsoft FY23 Q3 earnings press release (2023-04-25)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2023-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-microsoft-365-consumer-subscribers-65-4-million." }, { "id": "microsoft-fy23-q4-earnings-2023-07-25-microsoft-365-consumer-subscribers-67-0-million", "family": "office-suites-and-alternatives", "statement": "67.0 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 67000000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "67.0 million", "display_label": "Microsoft earnings release, July 2023", "display_hook": null, "row_label": "Q2 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q2", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY23 Q4 earnings press release (2023-07-25)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2023-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2023-07-25", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 3% (up 6% in constant currency) and Microsoft 365 Consumer subscribers grew to 67.0 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2023-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-microsoft-365-consumer-subscribers-67-0-million", "citation_text": "67.0 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023). Source: Microsoft, \"Microsoft FY23 Q4 earnings press release (2023-07-25)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2023-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q4-earnings-2023-07-25-microsoft-365-consumer-subscribers-67-0-million." }, { "id": "microsoft-fy24-q1-earnings-2023-10-24-microsoft-365-consumer-subscribers-76-7-million", "family": "office-suites-and-alternatives", "statement": "76.7 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 76700000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "76.7 million", "display_label": "Microsoft earnings release, October 2023", "display_hook": null, "row_label": "Q3 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q3", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Q1 earnings press release (2023-10-24)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2024-q1/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2023-10-24", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 3% (up 4% in constant currency) and Microsoft 365 Consumer subscribers grew to 76.7 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2024-q1.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020). Definition change: from fiscal 2024 Microsoft expanded the metric to include Microsoft 365 Basic subscribers (the 100 GB storage plan), per its fiscal 2024 annual report, which explains most of the jump from 67.0 million (June 2023) to 76.7 million (September 2023).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-microsoft-365-consumer-subscribers-76-7-million", "citation_text": "76.7 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of September 2023, Microsoft said in its quarterly earnings release (Microsoft, 2023). Source: Microsoft, \"Microsoft FY24 Q1 earnings press release (2023-10-24)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2024-q1/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q1-earnings-2023-10-24-microsoft-365-consumer-subscribers-76-7-million." }, { "id": "microsoft-fy24-q2-earnings-2024-01-30-microsoft-365-consumer-subscribers-78-4-million", "family": "office-suites-and-alternatives", "statement": "78.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2023, Microsoft said in its quarterly earnings release (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 78400000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "78.4 million", "display_label": "Microsoft earnings release, January 2024", "display_hook": null, "row_label": "Q4 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Q2 earnings press release (2024-01-30)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2024-q2/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2024-01-30", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 5% (up 4% in constant currency) and Microsoft 365 Consumer subscribers grew to 78.4 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2024-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020). Includes Microsoft 365 Basic subscribers from fiscal 2024 (definition change in the September 2023 quarter); the fiscal 2024 annual report defines the metric as Microsoft 365 Consumer and Copilot Pro subscribers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-microsoft-365-consumer-subscribers-78-4-million", "citation_text": "78.4 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of December 2023, Microsoft said in its quarterly earnings release (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Q2 earnings press release (2024-01-30)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2024-q2/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-microsoft-365-consumer-subscribers-78-4-million." }, { "id": "microsoft-fy24-q3-earnings-2024-04-25-microsoft-365-consumer-subscribers-80-8-million", "family": "office-suites-and-alternatives", "statement": "80.8 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2024, Microsoft said in its quarterly earnings release (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 80800000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "80.8 million", "display_label": "Microsoft earnings release, April 2024", "display_hook": null, "row_label": "Q1 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-Q1", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Q3 earnings press release (2024-04-25)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2024-q3/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2024-04-25", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 4% and Microsoft 365 Consumer subscribers grew to 80.8 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2024-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020). Includes Microsoft 365 Basic subscribers from fiscal 2024 (definition change in the September 2023 quarter); the fiscal 2024 annual report defines the metric as Microsoft 365 Consumer and Copilot Pro subscribers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-microsoft-365-consumer-subscribers-80-8-million", "citation_text": "80.8 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of March 2024, Microsoft said in its quarterly earnings release (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Q3 earnings press release (2024-04-25)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2024-q3/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q3-earnings-2024-04-25-microsoft-365-consumer-subscribers-80-8-million." }, { "id": "microsoft-fy24-q4-earnings-2024-07-30-microsoft-365-consumer-subscribers-82-5-million", "family": "office-suites-and-alternatives", "statement": "82.5 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2024, Microsoft said in its quarterly earnings release (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 82500000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "82.5 million", "display_label": "Microsoft earnings release, July 2024", "display_hook": null, "row_label": "Q2 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-Q2", "population": "Paid consumer subscriptions to Microsoft 365 Consumer (Personal and Family plans), worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Q4 earnings press release (2024-07-30)", "source_url": "https://www.microsoft.com/en-us/investor/earnings/fy-2024-q4/press-release-webcast", "source_type": "primary", "source_access": "open", "published_at": "2024-07-30", "accessed_at": "2026-10-14", "quote": "Office Consumer products and cloud services revenue increased 3% (up 4% in constant currency) and Microsoft 365 Consumer subscribers grew to 82.5 million", "locator": "Press release, business highlights bullet on Office consumer (Productivity and Business Processes or Devices and Consumer section); raw copy raw/office-suites-and-alternatives/microsoft/pr-fy2024-q4.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people: Microsoft counts consumer subscriptions, and one Family subscription can be shared by several people in a household. Product name in the release: Microsoft 365 Consumer (renamed Microsoft 365 Consumer in 2020). Includes Microsoft 365 Basic subscribers from fiscal 2024 (definition change in the September 2023 quarter); the fiscal 2024 annual report defines the metric as Microsoft 365 Consumer and Copilot Pro subscribers.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q4-earnings-2024-07-30-microsoft-365-consumer-subscribers-82-5-million", "citation_text": "82.5 million subscribers to Microsoft 365 Consumer (Microsoft's consumer Office subscriptions) at the end of June 2024, Microsoft said in its quarterly earnings release (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Q4 earnings press release (2024-07-30)\" (https://www.microsoft.com/en-us/investor/earnings/fy-2024-q4/press-release-webcast). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q4-earnings-2024-07-30-microsoft-365-consumer-subscribers-82-5-million." }, { "id": "microsoft-fy16-q1-earnings-2015-10-22-office-365-commercial-monthly-active-users-60-million", "family": "office-suites-and-alternatives", "statement": "60 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2015, Microsoft said on its October 2015 earnings call (Microsoft, 2015).", "short_statement": null, "short_refs": null, "value": 60000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "60 million", "display_label": "Microsoft earnings call, October 2015", "display_hook": null, "row_label": "Q3 2015", "publisher_short": null, "geography": "Worldwide", "period": "2015-Q3", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q1 earnings conference call transcript (2015-10-22), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20190711134722/https://www.microsoft.com/en-us/Investor/events/FY-2016/earnings-fy-2016-q1-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2015-10-22", "accessed_at": "2026-10-14", "quote": "Of note, commercial Office 365 monthly active users grew to 60 million, with nearly 60 percent of our install base using premium workloads.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20190711134722; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2016-q1.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. The 60 million was later restated in the press as '60 million Office 365 commercial customers' (customers is wrong: these are users).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q1-earnings-2015-10-22-office-365-commercial-monthly-active-users-60-million", "citation_text": "60 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2015, Microsoft said on its October 2015 earnings call (Microsoft, 2015). Source: Microsoft, \"Microsoft FY16 Q1 earnings conference call transcript (2015-10-22), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20190711134722/https://www.microsoft.com/en-us/Investor/events/FY-2016/earnings-fy-2016-q1-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q1-earnings-2015-10-22-office-365-commercial-monthly-active-users-60-million." }, { "id": "microsoft-fy16-q3-earnings-2016-04-21-office-365-commercial-monthly-active-users-70-million", "family": "office-suites-and-alternatives", "statement": "More than 70 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2016, Microsoft said on its April 2016 earnings call (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 70000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "more than 70 million", "display_label": "Microsoft earnings call, April 2016", "display_hook": null, "row_label": "Q1 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q1", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY16 Q3 earnings conference call transcript (2016-04-21), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20190910075702/https://www.microsoft.com/en-us/Investor/events/FY-2016/earnings-fy-2016-q3-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2016-04-21", "accessed_at": "2026-10-14", "quote": "Commercial Office 365 customers surpassed 70 million monthly active users and we grew seats by 57 percent.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20190910075702; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2016-q3.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. The fiscal 2016 annual report letter (18 October 2016) repeats it: 'More than 70 million people use Office 365 commercial every single month.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q3-earnings-2016-04-21-office-365-commercial-monthly-active-users-70-million", "citation_text": "More than 70 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2016, Microsoft said on its April 2016 earnings call (Microsoft, 2016). Source: Microsoft, \"Microsoft FY16 Q3 earnings conference call transcript (2016-04-21), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20190910075702/https://www.microsoft.com/en-us/Investor/events/FY-2016/earnings-fy-2016-q3-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy16-q3-earnings-2016-04-21-office-365-commercial-monthly-active-users-70-million." }, { "id": "microsoft-fy17-q1-earnings-2016-10-20-office-365-commercial-monthly-active-users-85-million", "family": "office-suites-and-alternatives", "statement": "Over 85 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2016, Microsoft said on its October 2016 earnings call (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 85000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "over 85 million", "display_label": "Microsoft earnings call, October 2016", "display_hook": null, "row_label": "Q3 2016", "publisher_short": null, "geography": "Worldwide", "period": "2016-Q3", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q1 earnings conference call transcript (2016-10-20), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20190729031849/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q1-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2016-10-20", "accessed_at": "2026-10-14", "quote": "Monthly active users of Office 365 commercial are now over 85 million, up more than 40% year-over-year.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20190729031849; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2017-q1.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-office-365-commercial-monthly-active-users-85-million", "citation_text": "Over 85 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2016, Microsoft said on its October 2016 earnings call (Microsoft, 2016). Source: Microsoft, \"Microsoft FY17 Q1 earnings conference call transcript (2016-10-20), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20190729031849/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q1-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q1-earnings-2016-10-20-office-365-commercial-monthly-active-users-85-million." }, { "id": "microsoft-fy17-q3-earnings-2017-04-27-office-365-commercial-monthly-active-users-100-million", "family": "office-suites-and-alternatives", "statement": "More than 100 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2017, Microsoft said on its April 2017 earnings call (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "more than 100 million", "display_label": "Microsoft earnings call, April 2017", "display_hook": null, "row_label": "Q1 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q1", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY17 Q3 earnings conference call transcript (2017-04-27), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20231211031216/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q3-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2017-04-27", "accessed_at": "2026-10-14", "quote": "We crossed a major milestone with more than 100 million monthly active users of Office 365 commercial.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20231211031216; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2017-q3.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. The fiscal 2017 annual report letter (16 October 2017) repeats it: 'More than 100 million people use Office 365 commercial.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-office-365-commercial-monthly-active-users-100-million", "citation_text": "More than 100 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2017, Microsoft said on its April 2017 earnings call (Microsoft, 2017). Source: Microsoft, \"Microsoft FY17 Q3 earnings conference call transcript (2017-04-27), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20231211031216/https://www.microsoft.com/en-us/Investor/events/FY-2017/earnings-fy-2017-q3-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy17-q3-earnings-2017-04-27-office-365-commercial-monthly-active-users-100-million." }, { "id": "microsoft-fy18-q1-earnings-2017-10-26-office-365-commercial-monthly-active-users-120-million", "family": "office-suites-and-alternatives", "statement": "120 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2017, Microsoft said on its October 2017 earnings call (Microsoft, 2017).", "short_statement": null, "short_refs": null, "value": 120000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "120 million", "display_label": "Microsoft earnings call, October 2017", "display_hook": null, "row_label": "Q3 2017", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q1 earnings conference call transcript (2017-10-26), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20200503042410/https://www.microsoft.com/en-us/Investor/events/FY-2018/earnings-fy-2018-q1-mix.aspx", "source_type": "primary", "source_access": "open", "published_at": "2017-10-26", "accessed_at": "2026-10-14", "quote": "We have 120 million monthly active users of Office 365 commercial.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20200503042410; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2018-q1.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q1-earnings-2017-10-26-office-365-commercial-monthly-active-users-120-million", "citation_text": "120 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2017, Microsoft said on its October 2017 earnings call (Microsoft, 2017). Source: Microsoft, \"Microsoft FY18 Q1 earnings conference call transcript (2017-10-26), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20200503042410/https://www.microsoft.com/en-us/Investor/events/FY-2018/earnings-fy-2018-q1-mix.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q1-earnings-2017-10-26-office-365-commercial-monthly-active-users-120-million." }, { "id": "microsoft-fy18-q3-earnings-2018-04-26-office-365-commercial-monthly-active-users-135-million", "family": "office-suites-and-alternatives", "statement": "More than 135 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2018, Microsoft said on its April 2018 earnings call (Microsoft, 2018).", "short_statement": null, "short_refs": null, "value": 135000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "more than 135 million", "display_label": "Microsoft earnings call, April 2018", "display_hook": null, "row_label": "Q1 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q1", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY18 Q3 earnings conference call transcript (2018-04-26), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20240524102113/https://www.microsoft.com/en-us/Investor/events/FY-2018/earnings-fy-2018-q3.aspx", "source_type": "primary", "source_access": "open", "published_at": "2018-04-26", "accessed_at": "2026-10-14", "quote": "Office 365 commercial now has more than 135 million monthly active users, and Office 365 consumer subscriber increased to 30.6 million.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20240524102113; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2018-q3.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. The fiscal 2018 annual report letter repeats it: 'More than 135 million people use Office 365 commercial every month.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-office-365-commercial-monthly-active-users-135-million", "citation_text": "More than 135 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2018, Microsoft said on its April 2018 earnings call (Microsoft, 2018). Source: Microsoft, \"Microsoft FY18 Q3 earnings conference call transcript (2018-04-26), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20240524102113/https://www.microsoft.com/en-us/Investor/events/FY-2018/earnings-fy-2018-q3.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy18-q3-earnings-2018-04-26-office-365-commercial-monthly-active-users-135-million." }, { "id": "microsoft-fy19-q3-earnings-2019-04-24-office-365-commercial-users-180-million", "family": "office-suites-and-alternatives", "statement": "180 million users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2019, Microsoft said on its April 2019 earnings call (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 180000000, "unit": "users of Office 365 commercial (Microsoft's wording; earlier figures were monthly active users)", "display_value": "180 million", "display_label": "Microsoft earnings call, April 2019", "display_hook": null, "row_label": "Q1 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q1", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY19 Q3 earnings conference call transcript (2019-04-24), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20190430120104/https://www.microsoft.com/en-us/Investor/events/FY-2019/earnings-fy-2019-q3.aspx", "source_type": "primary", "source_access": "open", "published_at": "2019-04-24", "accessed_at": "2026-10-14", "quote": "All this innovation is driving growth: Office 365 commercial now has 180 million users.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20190430120104; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2019-q3.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. Wording: Microsoft said 'users' here, not 'monthly active users'; the fiscal 2019 annual report letter (16 October 2019) also says 'Office 365 Commercial has 180 million users.' Kept in the monthly-active series as Microsoft's next disclosure in that run.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-office-365-commercial-users-180-million", "citation_text": "180 million users of Office 365 commercial (Microsoft's business plans) in the quarter to March 2019, Microsoft said on its April 2019 earnings call (Microsoft, 2019). Source: Microsoft, \"Microsoft FY19 Q3 earnings conference call transcript (2019-04-24), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20190430120104/https://www.microsoft.com/en-us/Investor/events/FY-2019/earnings-fy-2019-q3.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy19-q3-earnings-2019-04-24-office-365-commercial-users-180-million." }, { "id": "microsoft-fy20-q1-earnings-2019-10-23-office-365-commercial-monthly-active-users-200-million", "family": "office-suites-and-alternatives", "statement": "Over 200 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2019, Microsoft said on its October 2019 earnings call (Microsoft, 2019).", "short_statement": "Office 365 had more than **200 million** monthly business users in September 2019, before Microsoft switched to counting seats.", "short_refs": null, "value": 200000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count)", "display_value": "over 200 million", "display_label": "Microsoft earnings call, October 2019", "display_hook": null, "row_label": "Q3 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-Q3", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q1 earnings conference call transcript (2019-10-23), Wayback Machine copy of microsoft.com/investor", "source_url": "https://web.archive.org/web/20191106175026/https://www.microsoft.com/en-us/Investor/events/FY-2020/earnings-fy-2020-q1.aspx", "source_type": "primary", "source_access": "open", "published_at": "2019-10-23", "accessed_at": "2026-10-14", "quote": "Office 365 commercial monthly active users surpassed 200 million this quarter.", "locator": "Satya Nadella prepared remarks; Wayback snapshot 20191106175026; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2020-q1.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Monthly active users of Office 365's business plans (commercial), as Microsoft gave them on earnings calls from 2015 to 2019; Microsoft switched to paid seats in April 2020. Monthly active users and paid seats are different measures, so the two runs are kept as separate series. The last monthly-active-user figure Microsoft gave for Office 365 commercial; from April 2020 it reported paid seats instead.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q1-earnings-2019-10-23-office-365-commercial-monthly-active-users-200-million", "citation_text": "Over 200 million monthly active users of Office 365 commercial (Microsoft's business plans) in the quarter to September 2019, Microsoft said on its October 2019 earnings call (Microsoft, 2019). Source: Microsoft, \"Microsoft FY20 Q1 earnings conference call transcript (2019-10-23), Wayback Machine copy of microsoft.com/investor\" (https://web.archive.org/web/20191106175026/https://www.microsoft.com/en-us/Investor/events/FY-2020/earnings-fy-2020-q1.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q1-earnings-2019-10-23-office-365-commercial-monthly-active-users-200-million." }, { "id": "microsoft-fy20-q3-earnings-2020-04-29-office-365-commercial-paid-seats-258-million", "family": "office-suites-and-alternatives", "statement": "Nearly 258 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2020, Microsoft said on its April 2020 earnings call (Microsoft, 2020).", "short_statement": null, "short_refs": null, "value": 258000000, "unit": "paid commercial seats of Office 365 (Microsoft's count)", "display_value": "nearly 258 million", "display_label": "Microsoft earnings call, April 2020", "display_hook": null, "row_label": "Q1 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-Q1", "population": "Paid seats covered by a Office 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY20 Q3 earnings conference call transcript (2020-04-29), Wayback Machine copy", "source_url": "https://web.archive.org/web/20240516152407/https://www.microsoft.com/en-us/Investor/events/FY-2020/earnings-fy-2020-q3.aspx", "source_type": "primary", "source_access": "open", "published_at": "2020-04-29", "accessed_at": "2026-10-14", "quote": "And Office 365 commercial seats grew 20 percent to nearly 258 million, with an increasing mix from Microsoft 365.", "locator": "Amy Hood (CFO) remarks, Wayback snapshot 20240516152407; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2020-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports). Satya Nadella on the same call: 'Office 365 now has 258 million paid seats.' First absolute paid-seat figure; earlier calls gave seat growth rates only (for example 57% in the March 2016 quarter).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-office-365-commercial-paid-seats-258-million", "citation_text": "Nearly 258 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2020, Microsoft said on its April 2020 earnings call (Microsoft, 2020). Source: Microsoft, \"Microsoft FY20 Q3 earnings conference call transcript (2020-04-29), Wayback Machine copy\" (https://web.archive.org/web/20240516152407/https://www.microsoft.com/en-us/Investor/events/FY-2020/earnings-fy-2020-q3.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy20-q3-earnings-2020-04-29-office-365-commercial-paid-seats-258-million." }, { "id": "microsoft-fy22-q3-earnings-2022-04-26-office-365-commercial-paid-seats-345-million", "family": "office-suites-and-alternatives", "statement": "Nearly 345 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2022, Microsoft said on its April 2022 earnings call (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 345000000, "unit": "paid commercial seats of Office 365 (Microsoft's count)", "display_value": "nearly 345 million", "display_label": "Microsoft earnings call, April 2022", "display_hook": null, "row_label": "Q1 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-Q1", "population": "Paid seats covered by a Office 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY22 Q3 earnings conference call transcript (2022-04-26)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2022/earnings-fy-2022-q3", "source_type": "primary", "source_access": "open", "published_at": "2022-04-26", "accessed_at": "2026-10-14", "quote": "Paid Office 365 commercial seats grew 16% year-over-year to nearly 345 million, with continued growth in our small and medium business and frontline worker offerings.", "locator": "Amy Hood (CFO) remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2022-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q3-earnings-2022-04-26-office-365-commercial-paid-seats-345-million", "citation_text": "Nearly 345 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2022, Microsoft said on its April 2022 earnings call (Microsoft, 2022). Source: Microsoft, \"Microsoft FY22 Q3 earnings conference call transcript (2022-04-26)\" (https://www.microsoft.com/en-us/investor/events/fy-2022/earnings-fy-2022-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy22-q3-earnings-2022-04-26-office-365-commercial-paid-seats-345-million." }, { "id": "microsoft-fy23-q3-earnings-2023-04-25-office-365-commercial-paid-seats-382-million", "family": "office-suites-and-alternatives", "statement": "Over 382 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2023, Microsoft said on its April 2023 earnings call (Microsoft, 2023).", "short_statement": null, "short_refs": null, "value": 382000000, "unit": "paid commercial seats of Office 365 (Microsoft's count)", "display_value": "over 382 million", "display_label": "Microsoft earnings call, April 2023", "display_hook": null, "row_label": "Q1 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q1", "population": "Paid seats covered by a Office 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY23 Q3 earnings conference call transcript (2023-04-25)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q3", "source_type": "primary", "source_access": "open", "published_at": "2023-04-25", "accessed_at": "2026-10-14", "quote": "Paid Office 365 commercial seats grew 11% year-over-year to over 382 million, with installed base expansion across all workloads and customer segments.", "locator": "Amy Hood (CFO) remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2023-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-office-365-commercial-paid-seats-382-million", "citation_text": "Over 382 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2023, Microsoft said on its April 2023 earnings call (Microsoft, 2023). Source: Microsoft, \"Microsoft FY23 Q3 earnings conference call transcript (2023-04-25)\" (https://www.microsoft.com/en-us/investor/events/fy-2023/earnings-fy-2023-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy23-q3-earnings-2023-04-25-office-365-commercial-paid-seats-382-million." }, { "id": "microsoft-fy24-q2-earnings-2024-01-30-office-365-commercial-paid-seats-400-million", "family": "office-suites-and-alternatives", "statement": "Over 400 million paid commercial seats of Office 365 (business, education and government licences) at the end of December 2023, Microsoft said on its January 2024 earnings call (Microsoft, 2024).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "paid commercial seats of Office 365 (Microsoft's count)", "display_value": "over 400 million", "display_label": "Microsoft earnings call, January 2024", "display_hook": null, "row_label": "Q4 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-Q4", "population": "Paid seats covered by a Office 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY24 Q2 earnings conference call transcript (2024-01-30)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q2", "source_type": "primary", "source_access": "open", "published_at": "2024-01-30", "accessed_at": "2026-10-14", "quote": "Paid Office 365 commercial seats grew 9% year-over-year to over 400 million with installed base expansion across all customer segments.", "locator": "Amy Hood (CFO) remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2024-q2.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports). Satya Nadella on the same call: 'We now have more than 400 million paid Office 365 seats.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-office-365-commercial-paid-seats-400-million", "citation_text": "Over 400 million paid commercial seats of Office 365 (business, education and government licences) at the end of December 2023, Microsoft said on its January 2024 earnings call (Microsoft, 2024). Source: Microsoft, \"Microsoft FY24 Q2 earnings conference call transcript (2024-01-30)\" (https://www.microsoft.com/en-us/investor/events/fy-2024/earnings-fy-2024-q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy24-q2-earnings-2024-01-30-office-365-commercial-paid-seats-400-million." }, { "id": "microsoft-fy25-q3-earnings-2025-04-30-microsoft-365-commercial-paid-seats-430-million", "family": "office-suites-and-alternatives", "statement": "Over 430 million paid commercial seats of Microsoft 365 (business, education and government licences) at the end of March 2025, Microsoft said on its April 2025 earnings call (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 430000000, "unit": "paid commercial seats of Microsoft 365 (Microsoft's count)", "display_value": "over 430 million", "display_label": "Microsoft earnings call, April 2025", "display_hook": null, "row_label": "Q1 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-Q1", "population": "Paid seats covered by a Microsoft 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY25 Q3 earnings conference call transcript (2025-04-30)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q3", "source_type": "primary", "source_access": "open", "published_at": "2025-04-30", "accessed_at": "2026-10-14", "quote": "Paid M365 commercial seats grew 7% year over year to over 430 million.", "locator": "Amy Hood (CFO) remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2025-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports). From fiscal 2025 Microsoft reports Microsoft 365 Commercial seats (formerly Office 365 Commercial seats); the restated fiscal 2024 growth rates on Microsoft's metrics page (10%, 9%, 8%, 7%) match the Office 365 rates reported at the time, so the run continues.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-earnings-2025-04-30-microsoft-365-commercial-paid-seats-430-million", "citation_text": "Over 430 million paid commercial seats of Microsoft 365 (business, education and government licences) at the end of March 2025, Microsoft said on its April 2025 earnings call (Microsoft, 2025). Source: Microsoft, \"Microsoft FY25 Q3 earnings conference call transcript (2025-04-30)\" (https://www.microsoft.com/en-us/investor/events/fy-2025/earnings-fy-2025-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-q3-earnings-2025-04-30-microsoft-365-commercial-paid-seats-430-million." }, { "id": "microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-commercial-paid-seats-over-450-million", "family": "office-suites-and-alternatives", "statement": "Over 450 million paid commercial seats of Microsoft 365 (business, education and government licences) at the end of December 2025, Microsoft said on its January 2026 earnings call (Microsoft, 2026).", "short_statement": "Microsoft 365 had more than **450 million** paid business seats at the end of 2025, its latest count (Microsoft, 2026).", "short_refs": null, "value": 450000000, "unit": "paid commercial seats of Microsoft 365 (Microsoft's count)", "display_value": "over 450 million", "display_label": "Microsoft earnings call, January 2026", "display_hook": null, "row_label": "Q4 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-Q4", "population": "Paid seats covered by a Microsoft 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Q2 earnings conference call transcript (2026-01-28)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2", "source_type": "primary", "source_access": "open", "published_at": "2026-01-28", "accessed_at": "2026-10-14", "quote": "And paid M365 commercial seats grew 6% year-over-year to over 450 million with installed base expansion across all customer segments", "locator": "Amy Hood (CFO) remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2026-q2.txt", "derived": false, "formula": null, "headline": true, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports). Latest absolute seat count Microsoft has given (the July 2026 call gave growth only: 6% year over year to June 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-commercial-paid-seats-over-450-million", "citation_text": "Over 450 million paid commercial seats of Microsoft 365 (business, education and government licences) at the end of December 2025, Microsoft said on its January 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Q2 earnings conference call transcript (2026-01-28)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q2). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q2-earnings-2026-01-28-microsoft-365-commercial-paid-seats-over-450-million." }, { "id": "microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-commercial-paid-seat-growth-6pct", "family": "office-suites-and-alternatives", "statement": "6% year-over-year growth in paid Microsoft 365 commercial seats in the quarter to June 2026, the latest seat disclosure, Microsoft said on its July 2026 earnings call without giving a new total (Microsoft, 2026).", "short_statement": null, "short_refs": null, "value": 6, "unit": "percent year-over-year growth in paid Microsoft 365 commercial seats", "display_value": "6%", "display_label": "Microsoft earnings call, July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-Q2", "population": "Paid seats covered by a Microsoft 365 commercial subscription, worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Q4 earnings conference call transcript (2026-07-29)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4", "source_type": "primary", "source_access": "open", "published_at": "2026-07-29", "accessed_at": "2026-10-14", "quote": "And paid M365 Commercial seats grew 6% year-over-year with installed base expansion across all customer segments, though primarily in our small and medium business and frontline worker offerings.", "locator": "Amy Hood (CFO) remarks, Productivity and Business Processes; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2026-q4.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Microsoft's metrics page lists seat growth of 6% in each quarter of fiscal 2026 (and 10%, 9%, 8%, 7% in fiscal 2024). Applying 6% to the 'over 450 million' at December 2025 would be our arithmetic, not Microsoft's figure, so no new total is stated.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-commercial-paid-seat-growth-6pct", "citation_text": "6% year-over-year growth in paid Microsoft 365 commercial seats in the quarter to June 2026, the latest seat disclosure, Microsoft said on its July 2026 earnings call without giving a new total (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Q4 earnings conference call transcript (2026-07-29)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q4). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q4-earnings-2026-07-29-microsoft-365-commercial-paid-seat-growth-6pct." }, { "id": "microsoft-fy25-10k-2025-microsoft-365-consumer-subscribers-89-0-million", "family": "office-suites-and-alternatives", "statement": "89.0 million Microsoft 365 Consumer subscribers at the end of June 2025, up 8% in a year, Microsoft said in its fiscal 2025 annual report (Microsoft, 2025).", "short_statement": null, "short_refs": null, "value": 89000000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "89.0 million", "display_label": "Microsoft annual report, fiscal 2025", "display_hook": null, "row_label": "Q2 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-Q2", "population": "Paid consumer subscriptions to Microsoft 365 (Personal, Family and Basic), worldwide, 30 June 2025", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft 2025 Annual Report (Form 10-K for fiscal year ended 30 June 2025), Management's Discussion and Analysis", "source_url": "https://www.microsoft.com/investor/reports/ar25/index.html", "source_type": "primary", "source_access": "open", "published_at": "2025-10-15", "accessed_at": "2026-10-14", "quote": "Microsoft 365 Consumer cloud revenue grew 11% driven by Microsoft 365 Consumer subscriber growth of 8% to 89.0 million, as well as growth in revenue per user from the price increase announced in January 2025.", "locator": "10-K section, Reportable Segments, Productivity and Business Processes (fiscal 2025 compared with 2024); raw copy raw/office-suites-and-alternatives/microsoft/ar25.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people (a Family subscription is shared). From fiscal 2025 the quarterly press releases stopped giving the subscriber count; this annual figure and the April 2026 call ('nearly 95 million') are the only later totals. Includes Microsoft 365 Basic (definition widened in fiscal 2024). published_at is the annual report letter date (15 October 2025); the 10-K text inside it was filed with the SEC at the end of July 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-10k-2025-microsoft-365-consumer-subscribers-89-0-million", "citation_text": "89.0 million Microsoft 365 Consumer subscribers at the end of June 2025, up 8% in a year, Microsoft said in its fiscal 2025 annual report (Microsoft, 2025). Source: Microsoft, \"Microsoft 2025 Annual Report (Form 10-K for fiscal year ended 30 June 2025), Management's Discussion and Analysis\" (https://www.microsoft.com/investor/reports/ar25/index.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy25-10k-2025-microsoft-365-consumer-subscribers-89-0-million." }, { "id": "microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-consumer-subscribers-nearly-95-million", "family": "office-suites-and-alternatives", "statement": "Nearly 95 million Microsoft 365 consumer subscribers in the quarter to March 2026, Microsoft's latest count, given by Satya Nadella on the April 2026 earnings call (Microsoft, 2026).", "short_statement": "Microsoft 365 had nearly **95 million** consumer subscribers in March 2026.", "short_refs": null, "value": 95000000, "unit": "consumer subscribers (Microsoft 365 Consumer, Microsoft's count)", "display_value": "nearly 95 million", "display_label": "Microsoft earnings call, April 2026", "display_hook": null, "row_label": "Q1 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-Q1", "population": "Paid consumer subscriptions to Microsoft 365 (Personal, Family and Basic), worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY26 Q3 earnings conference call transcript (2026-04-29)", "source_url": "https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3", "source_type": "primary", "source_access": "open", "published_at": "2026-04-29", "accessed_at": "2026-10-14", "quote": "And in Microsoft 365 consumer, we now have nearly 95 million subscribers, and early signals show increasing satisfaction as we make Agent Mode the default.", "locator": "Satya Nadella remarks; raw copy raw/office-suites-and-alternatives/microsoft/tr-fy2026-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-consumer-subscribers", "history": [], "notes": "Subscribers, not people. 'Nearly 95 million' is recorded as 95,000,000 with the qualifier in display_value; the exact figure was not given. Latest Microsoft 365 consumer figure as of October 2026 (the July 2026 call gave none).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-consumer-subscribers-nearly-95-million", "citation_text": "Nearly 95 million Microsoft 365 consumer subscribers in the quarter to March 2026, Microsoft's latest count, given by Satya Nadella on the April 2026 earnings call (Microsoft, 2026). Source: Microsoft, \"Microsoft FY26 Q3 earnings conference call transcript (2026-04-29)\" (https://www.microsoft.com/en-us/investor/events/fy-2026/earnings-fy-2026-q3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy26-q3-earnings-2026-04-29-microsoft-365-consumer-subscribers-nearly-95-million." }, { "id": "microsoft-fy21-q3-earnings-2021-04-27-office-365-commercial-paid-seats-nearly-300-million", "family": "office-suites-and-alternatives", "statement": "Nearly 300 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2021, Microsoft said on its April 2021 earnings call (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "paid commercial seats of Office 365 (Microsoft's count)", "display_value": "nearly 300 million", "display_label": "Microsoft earnings call, April 2021", "display_hook": null, "row_label": "Q1 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-Q1", "population": "Paid seats covered by a Office 365 commercial subscription, worldwide, end of quarter", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft FY21 Q3 earnings conference call transcript (2021-04-27), Wayback Machine copy", "source_url": "https://web.archive.org/web/20210428050606/https://www.microsoft.com/en-us/Investor/events/FY-2021/earnings-fy-2021-q3.aspx", "source_type": "primary", "source_access": "open", "published_at": "2021-04-27", "accessed_at": "2026-10-14", "quote": "Paid Office 365 commercial seats grew 15 percent year-over-year to nearly 300 million, with acceleration to the cloud in our small and medium business segment and a recovery in growth in our firstline worker offerings.", "locator": "Amy Hood (CFO) remarks, Wayback snapshot 20210428050606; raw copy raw/office-suites-and-alternatives/microsoft/wbtr-fy2021-q3.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-365-commercial-paid-seats", "history": [], "notes": "Seats, not people: a paid seat is a user licence covered by a commercial subscription; one person can hold more than one seat and a paid seat may be unused. Microsoft defines the metric as 'the number of ... Commercial seats at end of period where seats are paid users covered by a ... Commercial subscription' (fiscal 2024 and 2025 annual reports). Satya Nadella on the same call: 'Office 365 now has nearly 300 million paid seats.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-office-365-commercial-paid-seats-nearly-300-million", "citation_text": "Nearly 300 million paid commercial seats of Office 365 (business, education and government licences) at the end of March 2021, Microsoft said on its April 2021 earnings call (Microsoft, 2021). Source: Microsoft, \"Microsoft FY21 Q3 earnings conference call transcript (2021-04-27), Wayback Machine copy\" (https://web.archive.org/web/20210428050606/https://www.microsoft.com/en-us/Investor/events/FY-2021/earnings-fy-2021-q3.aspx). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-fy21-q3-earnings-2021-04-27-office-365-commercial-paid-seats-nearly-300-million." }, { "id": "microsoft-2012-07-09-wpc-office-used-by-1-billion-people", "family": "office-suites-and-alternatives", "statement": "1 billion people worldwide use Microsoft Office, Microsoft's Office Division president Kurt DelBene announced at the July 2012 Worldwide Partner Conference (Microsoft, 2012).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "people who use Microsoft Office (Microsoft's claim, method not given)", "display_value": "1 billion", "display_label": "Microsoft press release, July 2012", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012", "population": "People worldwide using any version of Microsoft Office (Microsoft's estimate; no definition or method published)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft Sees Big Opportunities for Partners With Upcoming Wave of New Products and Services (Microsoft News Center, Toronto, 9 July 2012)", "source_url": "https://news.microsoft.com/source/2012/07/09/microsoft-sees-big-opportunities-for-partners-with-upcoming-wave-of-new-products-and-services/", "source_type": "manufacturer", "source_access": "open", "published_at": "2012-07-09", "accessed_at": "2026-10-14", "quote": "Kurt DelBene, president of the Microsoft Office Division, announced that 1 billion people worldwide now use Microsoft Office.", "locator": "Press release, paragraph on DelBene's keynote; also DelBene quote 'Office is now used by more than a billion people'; raw copy raw/office-suites-and-alternatives/microsoft/news-microsoft-2012-07-09-wpc-office-1-billion.txt", "derived": false, "formula": null, "headline": false, "series": "microsoft-office-users-claim", "history": [], "notes": "A vendor claim with no stated method: it counts people using any Office version, licensed or not, in 2012. Not comparable with the paid seats and subscribers Microsoft reports today. Office Watch questioned the figure at the time (office-watch.com, 2012).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2012-07-09-wpc-office-used-by-1-billion-people", "citation_text": "1 billion people worldwide use Microsoft Office, Microsoft's Office Division president Kurt DelBene announced at the July 2012 Worldwide Partner Conference (Microsoft, 2012). Source: Microsoft, \"Microsoft Sees Big Opportunities for Partners With Upcoming Wave of New Products and Services (Microsoft News Center, Toronto, 9 July 2012)\" (https://news.microsoft.com/source/2012/07/09/microsoft-sees-big-opportunities-for-partners-with-upcoming-wave-of-new-products-and-services/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2012-07-09-wpc-office-used-by-1-billion-people." }, { "id": "microsoft-bythenumbers-2015-more-than-1-2-billion-people-use-office", "family": "office-suites-and-alternatives", "statement": "More than 1.2 billion people use Microsoft Office, Microsoft said on its 'By the Numbers' fact page from at least October 2015, a figure it repeated until 2018 (Microsoft, 2015).", "short_statement": "Microsoft's last total of people using Office was more than **1.2 billion**, first given in 2015.", "short_refs": null, "value": 1200000000, "unit": "people who use Microsoft Office (Microsoft's claim, method not given)", "display_value": "more than 1.2 billion", "display_label": "Microsoft By the Numbers page, 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015", "population": "People worldwide using any Microsoft Office product (Microsoft's estimate; no definition or method published)", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft By the Numbers (news.microsoft.com/bythenumbers), Wayback Machine capture of 6 October 2015", "source_url": "https://web.archive.org/web/20151006185904/http://news.microsoft.com/bythenumbers/index.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-10-06", "accessed_at": "2026-10-14", "quote": "More than 1.2 billion people use Microsoft Office. Source: Microsoft", "locator": "Fact tile '1.2'; earliest Wayback capture with content (20151006185904); raw copies raw/office-suites-and-alternatives/microsoft-bythenumbers/ (20151006, 20160130, 20180717)", "derived": false, "formula": null, "headline": false, "series": "microsoft-office-users-claim", "history": [ { "date": "2012-07-09", "value": 1000000000, "note": "1 billion (Kurt DelBene, Worldwide Partner Conference)" } ], "notes": "Last all-Office user total Microsoft gave. By January 2016 the tile read 'More than 1.2 billion people use Microsoft Office in 140 countries and 107 languages around the world' and it was still there in July 2018. Microsoft repeated it at its Build conference (30 March 2016, as Petri and GSMArena reported) and Satya Nadella used it in the fiscal 2016 annual report letter (18 October 2016): 'With more than 1.2 billion Office users and 433 million LinkedIn members'. published_at is the earliest capture, not a publication date; the claim may be older. No method given; it is not a count of paid users and is a decade old: roundups that give it as current are stale.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-bythenumbers-2015-more-than-1-2-billion-people-use-office", "citation_text": "More than 1.2 billion people use Microsoft Office, Microsoft said on its 'By the Numbers' fact page from at least October 2015, a figure it repeated until 2018 (Microsoft, 2015). Source: Microsoft, \"Microsoft By the Numbers (news.microsoft.com/bythenumbers), Wayback Machine capture of 6 October 2015\" (https://web.archive.org/web/20151006185904/http://news.microsoft.com/bythenumbers/index.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-bythenumbers-2015-more-than-1-2-billion-people-use-office." }, { "id": "microsoft-bythenumbers-2016-office-mobile-downloaded-340-million-times", "family": "office-suites-and-alternatives", "statement": "340 million downloads of Microsoft Office on iPhones, iPads and Android devices by early 2016, Microsoft said on its 'By the Numbers' page, downloads rather than users (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 340000000, "unit": "downloads of the Office mobile apps (iOS and Android), cumulative", "display_value": "340 million", "display_label": "Microsoft By the Numbers page, 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-01", "population": "Downloads of Microsoft's Office apps (Word, Excel, PowerPoint and others) on iOS and Android, cumulative", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft By the Numbers (news.microsoft.com/bythenumbers), Wayback Machine capture of 30 January 2016", "source_url": "https://web.archive.org/web/20160130134139/http://news.microsoft.com/bythenumbers/", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-01-30", "accessed_at": "2026-10-14", "quote": "Office has been downloaded 340 million times on iPhones, iPads and Android devices. Source: Microsoft", "locator": "Fact tile on Office mobile; Wayback capture 20160130134139; raw copy raw/office-suites-and-alternatives/microsoft-bythenumbers/news-microsoft-bythenumbers-wayback-20160130.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Downloads are not users. Earlier: 'more than 150 million times' (By the Numbers, October 2015 capture) and 'We surpassed 200 million downloads of Office mobile' (Microsoft earnings call, 22 October 2015). Repeated at Build 2016 and in the press (GSMArena and Petri, 31 March 2016) next to the 1.2 billion users claim.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-bythenumbers-2016-office-mobile-downloaded-340-million-times", "citation_text": "340 million downloads of Microsoft Office on iPhones, iPads and Android devices by early 2016, Microsoft said on its 'By the Numbers' page, downloads rather than users (Microsoft, 2016). Source: Microsoft, \"Microsoft By the Numbers (news.microsoft.com/bythenumbers), Wayback Machine capture of 30 January 2016\" (https://web.archive.org/web/20160130134139/http://news.microsoft.com/bythenumbers/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-bythenumbers-2016-office-mobile-downloaded-340-million-times." }, { "id": "microsoft-ar16-2016-10-18-office-on-50-million-ios-android-monthly-active-devices", "family": "office-suites-and-alternatives", "statement": "More than 50 million iOS and Android monthly active devices ran Office in 2016, up more than four times in a year, Microsoft said in its fiscal 2016 annual report (Microsoft, 2016).", "short_statement": null, "short_refs": null, "value": 50000000, "unit": "monthly active iOS and Android devices running Office (Microsoft's count)", "display_value": "more than 50 million", "display_label": "Microsoft annual report, 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016", "population": "iOS and Android devices on which an Office app was active in a month, worldwide", "sample_n": null, "publisher": "Microsoft", "source_title": "Microsoft 2016 Annual Report, shareholder letter (Satya Nadella, 18 October 2016)", "source_url": "https://www.microsoft.com/investor/reports/ar16/index.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-10-18", "accessed_at": "2026-10-14", "quote": "In fact, Office is on more than 50 million iOS and Android monthly active devices, up more than four times over last year.", "locator": "Shareholder letter, productivity section; raw copy raw/office-suites-and-alternatives/microsoft/ar16.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Devices, not people. Set against 340 million downloads (early 2016), it shows how far downloads overstate use. The same letter gives 'more than 1.2 billion Office users' and 'More than 70 million people use Office 365 commercial every single month.'", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-ar16-2016-10-18-office-on-50-million-ios-android-monthly-active-devices", "citation_text": "More than 50 million iOS and Android monthly active devices ran Office in 2016, up more than four times in a year, Microsoft said in its fiscal 2016 annual report (Microsoft, 2016). Source: Microsoft, \"Microsoft 2016 Annual Report, shareholder letter (Satya Nadella, 18 October 2016)\" (https://www.microsoft.com/investor/reports/ar16/index.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-ar16-2016-10-18-office-on-50-million-ios-android-monthly-active-devices." }, { "id": "petri-2016-03-31-restates-microsoft-build-1-2-billion-office-users", "family": "office-suites-and-alternatives", "statement": "Petri reported from Build 2016 that there were 1.2 billion Office users, 'all Office users, not just Office 365', with 340 million mobile app downloads, restating Microsoft's claim (Petri, 2016).", "short_statement": null, "short_refs": null, "value": 1200000000, "unit": "people who use Microsoft Office (Microsoft's claim as reported)", "display_value": "1.2 billion", "display_label": "Petri, March 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-03", "population": "All Office users (Microsoft's claim at Build 2016)", "sample_n": null, "publisher": "Petri IT Knowledgebase", "source_title": "Microsoft Office by the Numbers (Petri, 31 March 2016)", "source_url": "https://petri.com/microsoft-office-numbers/", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-31", "accessed_at": "2026-10-14", "quote": "There are currently 1.2 billion office users (this includes all Office users, not just Office 365), the company is signing up 50k new Office 365 small businesses per month, the mobile apps have been downloaded 340 million times", "locator": "Article body, first paragraph after the introduction; raw copy raw/office-suites-and-alternatives/restatements/petri-2016-03-31-microsoft-office-by-the-numbers.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Traces to Microsoft's own claim (By the Numbers page from October 2015; Build 2016 keynote, 30 March 2016). GSMArena (31 March 2016) added 'who spend an average of 3-4 hours per day using the suite'. Roundups still repeat '1.2 billion Office users' as if current; it is a 2015-2016 vendor estimate with no method, and Microsoft has not updated it.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#petri-2016-03-31-restates-microsoft-build-1-2-billion-office-users", "citation_text": "Petri reported from Build 2016 that there were 1.2 billion Office users, 'all Office users, not just Office 365', with 340 million mobile app downloads, restating Microsoft's claim (Petri, 2016). Source: Petri IT Knowledgebase, \"Microsoft Office by the Numbers (Petri, 31 March 2016)\" (https://petri.com/microsoft-office-numbers/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#petri-2016-03-31-restates-microsoft-build-1-2-billion-office-users." }, { "id": "countly-2026-07-07-restates-microsoft-365-450-million-paid-subscribers", "family": "office-suites-and-alternatives", "statement": "Countly's July 2026 roundup put Microsoft 365 at about 450 million paid subscribers, 400 million commercial seats and 50 million consumers, figures that do not match Microsoft's own disclosures (Countly, 2026).", "short_statement": null, "short_refs": null, "value": 450000000, "unit": "paid Microsoft 365 subscribers (roundup estimate)", "display_value": "about 450 million", "display_label": "Countly, July 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Microsoft 365 paid subscribers (commercial plus consumer, as the roundup adds them)", "sample_n": null, "publisher": "Countly", "source_title": "How Many Microsoft 365 Users Are There in 2026? Global & by Country (Countly, 7 July 2026)", "source_url": "https://countly.net/how-many-microsoft-365-users-are-there-in-2026-global-by-cou", "source_type": "secondary", "source_access": "open", "published_at": "2026-07-07", "accessed_at": "2026-10-14", "quote": "As of July 2026, Microsoft 365 has approximately 450 million paid subscribers worldwide, according to Microsoft's latest earnings reports.", "locator": "Introduction and 'Microsoft 365 by the numbers (2026)' box; raw copy raw/office-suites-and-alternatives/restatements/countly-2026-07-07-microsoft-365-users.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: the box gives 'Commercial seats: ~400 million (official, from Microsoft's FY2026 Q3 earnings)' and 'Consumer subscribers: ~50 million (estimated, as Microsoft stopped reporting consumer numbers separately after 2022)'. Microsoft actually said over 450 million paid commercial seats (January 2026; the April 2026 call gave growth only), 89.0 million consumer subscribers (June 2025) and nearly 95 million (April 2026); it never stopped in 2022. The page also adds commercial seats and consumer subscribers into one total and estimates '~1.2 billion' active users including free tiers, with no source. A number we will not publish.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#countly-2026-07-07-restates-microsoft-365-450-million-paid-subscribers", "citation_text": "Countly's July 2026 roundup put Microsoft 365 at about 450 million paid subscribers, 400 million commercial seats and 50 million consumers, figures that do not match Microsoft's own disclosures (Countly, 2026). Source: Countly, \"How Many Microsoft 365 Users Are There in 2026? Global & by Country (Countly, 7 July 2026)\" (https://countly.net/how-many-microsoft-365-users-are-there-in-2026-global-by-cou). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#countly-2026-07-07-restates-microsoft-365-450-million-paid-subscribers." }, { "id": "google-cloud-blog-2015-11-04-g-suite-2-million-paying-businesses", "family": "office-suites-and-alternatives", "statement": "More than 2 million paying businesses used G Suite (then Google Apps for Work, now Google Workspace) in November 2015, Google said on its Cloud blog (Google, 2015).", "short_statement": null, "short_refs": null, "value": 2000000, "unit": "paying business customers of G Suite / Google Workspace (Google's count)", "display_value": "more than 2 million", "display_label": "Google Cloud blog, November 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-11", "population": "Paying organisations using G Suite (Google Apps for Work), worldwide", "sample_n": null, "publisher": "Google", "source_title": "Strengthening the G Suite ecosystem (Google Cloud blog, Rahul Sood, 4 November 2015)", "source_url": "https://cloud.google.com/blog/topics/inside-google-cloud/strengthening-the-google-apps-ecosystem_3", "source_type": "manufacturer", "source_access": "open", "published_at": "2015-11-04", "accessed_at": "2026-10-14", "quote": "Today, more than 2 million paying businesses have chosen G Suite to advance communication, collaboration and productivity across work teams.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/google/cloud-blog-2015-11-03-g-suite-2-million-paying-businesses.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Paying customers are organisations (businesses, schools, governments), not people; Google gives no paid-seat or paid-user total. Not comparable with Microsoft's paid seats. Series gap: Google's own channels gave no paying-customer total we could find between April 2020 (6 million) and January 2025 (10 million). The post now reads 'G Suite' although the product was called Google Apps for Work in November 2015 (renamed G Suite in September 2016); Google appears to have updated the name.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-cloud-blog-2015-11-04-g-suite-2-million-paying-businesses", "citation_text": "More than 2 million paying businesses used G Suite (then Google Apps for Work, now Google Workspace) in November 2015, Google said on its Cloud blog (Google, 2015). Source: Google, \"Strengthening the G Suite ecosystem (Google Cloud blog, Rahul Sood, 4 November 2015)\" (https://cloud.google.com/blog/topics/inside-google-cloud/strengthening-the-google-apps-ecosystem_3). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-cloud-blog-2015-11-04-g-suite-2-million-paying-businesses." }, { "id": "google-workspace-blog-2019-02-05-g-suite-5-million-paying-businesses", "family": "office-suites-and-alternatives", "statement": "More than 5 million paying businesses used G Suite in February 2019, Google said on its G Suite blog after Alphabet's fourth-quarter 2018 results (Google, 2019).", "short_statement": null, "short_refs": null, "value": 5000000, "unit": "paying business customers of G Suite / Google Workspace (Google's count)", "display_value": "more than 5 million", "display_label": "Google Workspace blog, February 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-02", "population": "Paying organisations using G Suite, worldwide", "sample_n": null, "publisher": "Google", "source_title": "5 million and counting: how G Suite is transforming work (Google Workspace blog, 5 February 2019)", "source_url": "https://workspace.google.com/blog/product-announcements/5-million-and-counting-how-g-suite-is-transforming-work", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-02-05", "accessed_at": "2026-10-14", "quote": "Now more than 5 million paying businesses are using G Suite to work faster, smarter, and more collaboratively everyday.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/google/workspace-blog-2019-02-05-g-suite-5-million-paying-businesses.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Paying customers are organisations (businesses, schools, governments), not people; Google gives no paid-seat or paid-user total. Not comparable with Microsoft's paid seats. Series gap: Google's own channels gave no paying-customer total we could find between April 2020 (6 million) and January 2025 (10 million). Sundar Pichai gave the same 5 million on Alphabet's 4 February 2019 earnings call (reported by 9to5Google); Alphabet does not publish call transcripts on abc.xyz, so the blog is the citable primary.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2019-02-05-g-suite-5-million-paying-businesses", "citation_text": "More than 5 million paying businesses used G Suite in February 2019, Google said on its G Suite blog after Alphabet's fourth-quarter 2018 results (Google, 2019). Source: Google, \"5 million and counting: how G Suite is transforming work (Google Workspace blog, 5 February 2019)\" (https://workspace.google.com/blog/product-announcements/5-million-and-counting-how-g-suite-is-transforming-work). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2019-02-05-g-suite-5-million-paying-businesses." }, { "id": "cnbc-2020-04-07-google-g-suite-6-million-paying-businesses", "family": "office-suites-and-alternatives", "statement": "Over 6 million paying businesses used G Suite in March 2020, Google executive Javier Soltero told CNBC (CNBC, 2020).", "short_statement": null, "short_refs": null, "value": 6000000, "unit": "paying business customers of G Suite / Google Workspace (Google's count, as reported)", "display_value": "over 6 million", "display_label": "CNBC, April 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-03", "population": "Paying businesses, schools and governments using G Suite, worldwide", "sample_n": null, "publisher": "CNBC", "source_title": "Google's G Suite now has 6 million paying businesses, up from 5 million in Feb. 2019 (CNBC, Jordan Novet, 7 April 2020)", "source_url": "https://www.cnbc.com/2020/04/07/google-g-suite-passes-6-million-customers.html", "source_type": "secondary", "source_access": "open", "published_at": "2020-04-07", "accessed_at": "2026-10-14", "quote": "Google's G Suite bundle of productivity software for businesses, schools and governments had over 6 million paying businesses in March, up from 5 million in February 2019, executive Javier Soltero told CNBC on Tuesday.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/google/cnbc-2020-04-07-g-suite-6-million-paying-businesses.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Paying customers are organisations (businesses, schools, governments), not people; Google gives no paid-seat or paid-user total. Not comparable with Microsoft's paid seats. Series gap: Google's own channels gave no paying-customer total we could find between April 2020 (6 million) and January 2025 (10 million). First outlet to report the figure (a Google executive's statement in an interview); no Google post with it was found. Thurrott (8 April 2020) noted Microsoft counts Office 365 by monthly active users while Google counts paying businesses, so the two are not comparable.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2020-04-07-google-g-suite-6-million-paying-businesses", "citation_text": "Over 6 million paying businesses used G Suite in March 2020, Google executive Javier Soltero told CNBC (CNBC, 2020). Source: CNBC, \"Google's G Suite now has 6 million paying businesses, up from 5 million in Feb. 2019 (CNBC, Jordan Novet, 7 April 2020)\" (https://www.cnbc.com/2020/04/07/google-g-suite-passes-6-million-customers.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2020-04-07-google-g-suite-6-million-paying-businesses." }, { "id": "google-workspace-blog-2021-10-12-more-than-3-billion-users", "family": "office-suites-and-alternatives", "statement": "More than 3 billion users had Google Workspace once Google opened it to everyone with a Google account in June 2021, Google said in October 2021, a count of accounts including free Gmail users (Google, 2021).", "short_statement": null, "short_refs": null, "value": 3000000000, "unit": "users of Google Workspace apps (Google's count; includes free consumer Google accounts)", "display_value": "more than 3 billion", "display_label": "Google Workspace blog, October 2021", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-10", "population": "Users of Google Workspace apps (Gmail, Drive, Docs and others), free and paid accounts, worldwide", "sample_n": null, "publisher": "Google", "source_title": "Extending the value of Google Workspace to 3 billion users and counting (Google Workspace blog, Javier Soltero, 12 October 2021)", "source_url": "https://workspace.google.com/blog/product-announcements/announcing-new-ways-to-build-and-integrate-applications-in-google-workspace", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-10-12", "accessed_at": "2026-10-14", "quote": "And in June, we brought the power of Google Workspace to everyone , enabling more than 3 billion users to transform the way they connect, create, and collaborate.", "locator": "Second paragraph; raw copy raw/office-suites-and-alternatives/google/workspace-blog-2021-10-12-3-billion-users.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Users here means accounts that can use Workspace apps, including every free Gmail account; Google gives no active-user definition and no paid-user count. Android Headlines (12 October 2021) pointed out that one person with several accounts is counted several times. Never compare with Microsoft's paid seats.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2021-10-12-more-than-3-billion-users", "citation_text": "More than 3 billion users had Google Workspace once Google opened it to everyone with a Google account in June 2021, Google said in October 2021, a count of accounts including free Gmail users (Google, 2021). Source: Google, \"Extending the value of Google Workspace to 3 billion users and counting (Google Workspace blog, Javier Soltero, 12 October 2021)\" (https://workspace.google.com/blog/product-announcements/announcing-new-ways-to-build-and-integrate-applications-in-google-workspace). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2021-10-12-more-than-3-billion-users." }, { "id": "google-cloud-press-2025-01-23-workspace-over-10-million-paying-customers", "family": "office-suites-and-alternatives", "statement": "Over 10 million paying customers used Google Workspace in January 2025, alongside more than 3 billion users, Google said in its press-release boilerplate (Google, 2025).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "paying customers (organisations) of Google Workspace (Google's count)", "display_value": "over 10 million", "display_label": "Google Cloud press release, January 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01", "population": "Paying organisations using Google Workspace, worldwide", "sample_n": null, "publisher": "Google", "source_title": "ATB Financial Empowers Employees with Google AI (Google Cloud press release, 23 January 2025), 'About Google Workspace'", "source_url": "https://www.googlecloudpresscorner.com/2025-01-23-ATB-Financial-Empowers-Employees-with-Google-AI", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-23", "accessed_at": "2026-10-14", "quote": "Google Workspace is a suite of productivity apps, including Gmail, Drive, Calendar, Docs, Meet, Vids, and more, that are trusted by more than 3 billion users and over 10 million paying customers.", "locator": "'About Google Workspace' boilerplate at the end; raw copy raw/office-suites-and-alternatives/google/press-2025-01-23-workspace-10-million-paying-customers.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Boilerplate in Google Cloud press releases ('About Google Workspace'). Customers are organisations, not people. The same boilerplate said 'over 10 million paying customers' on 23 January 2025 and 'over 11 million' from April to December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-cloud-press-2025-01-23-workspace-over-10-million-paying-customers", "citation_text": "Over 10 million paying customers used Google Workspace in January 2025, alongside more than 3 billion users, Google said in its press-release boilerplate (Google, 2025). Source: Google, \"ATB Financial Empowers Employees with Google AI (Google Cloud press release, 23 January 2025), 'About Google Workspace'\" (https://www.googlecloudpresscorner.com/2025-01-23-ATB-Financial-Empowers-Employees-with-Google-AI). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-cloud-press-2025-01-23-workspace-over-10-million-paying-customers." }, { "id": "google-cloud-press-2025-04-08-workspace-over-11-million-paying-customers", "family": "office-suites-and-alternatives", "statement": "Over 11 million paying customers used Google Workspace by April 2025, Google said in its press-release boilerplate, a figure it repeated until December 2025 (Google, 2025).", "short_statement": null, "short_refs": null, "value": 11000000, "unit": "paying customers (organisations) of Google Workspace (Google's count)", "display_value": "over 11 million", "display_label": "Google Cloud press release, April 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-04", "population": "Paying organisations using Google Workspace, worldwide", "sample_n": null, "publisher": "Google", "source_title": "Freshfields and Google Cloud Accelerate Legal Innovation Through Strategic AI Collaboration (Google Cloud press release, 8 April 2025), 'About Google Workspace'", "source_url": "https://www.googlecloudpresscorner.com/2025-04-08-Freshfields-and-Google-Cloud-Accelerate-Legal-Innovation-Through-Strategic-AI-Collaboration", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-04-08", "accessed_at": "2026-10-14", "quote": "that are trusted by more than 3 billion users and over 11 million paying customers.", "locator": "'About Google Workspace' boilerplate at the end; also in the releases of 7 August 2025 and 4 December 2025; raw copies raw/office-suites-and-alternatives/google/press-2025-04-08-workspace-11-million-paying-customers.txt and press-2025-12-04-workspace-11-million-paying-customers.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Boilerplate in Google Cloud press releases ('About Google Workspace'). Customers are organisations, not people. The same boilerplate said 'over 10 million paying customers' on 23 January 2025 and 'over 11 million' from April to December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-cloud-press-2025-04-08-workspace-over-11-million-paying-customers", "citation_text": "Over 11 million paying customers used Google Workspace by April 2025, Google said in its press-release boilerplate, a figure it repeated until December 2025 (Google, 2025). Source: Google, \"Freshfields and Google Cloud Accelerate Legal Innovation Through Strategic AI Collaboration (Google Cloud press release, 8 April 2025), 'About Google Workspace'\" (https://www.googlecloudpresscorner.com/2025-04-08-Freshfields-and-Google-Cloud-Accelerate-Legal-Innovation-Through-Strategic-AI-Collaboration). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-cloud-press-2025-04-08-workspace-over-11-million-paying-customers." }, { "id": "google-workspace-blog-2026-04-22-next26-3-billion-users-13-million-customers", "family": "office-suites-and-alternatives", "statement": "More than 13 million customers and over 3 billion users had Google Workspace in April 2026, Google said at Cloud Next 2026, users counting free Google accounts (Google, 2026).", "short_statement": "Google Workspace has more than **13 million** customers; its 3 billion users include free Google accounts.", "short_refs": null, "value": 13000000, "unit": "customers (organisations) of Google Workspace (Google's count)", "display_value": "more than 13 million", "display_label": "Google Workspace blog, April 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-04", "population": "Organisations using Google Workspace (Google's wording: customers), worldwide; users include free accounts", "sample_n": null, "publisher": "Google", "source_title": "10 more announcements for Workspace at Google Cloud Next 2026 (Google Workspace blog, 22 April 2026)", "source_url": "https://workspace.google.com/blog/product-announcements/10-more-announcements-workspace-at-next-2026", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-04-22", "accessed_at": "2026-10-14", "quote": "Google Workspace is where work happens for over 3 billion users and more than 13 million customers", "locator": "Closing paragraph; raw copy raw/office-suites-and-alternatives/google/workspace-blog-2026-04-22-next26-3-billion-users-13-million-customers.txt", "derived": false, "formula": null, "headline": false, "series": "google-workspace-paying-customers", "history": [], "notes": "Latest Google figure. Wording changed from 'paying customers' (2025 boilerplate) to 'customers'; we read it as the same series but Google did not say 'paying'. 3 billion users is unchanged since October 2021 and includes free consumer accounts. Alphabet's fourth-quarter 2025 CEO remarks (blog.google) give no Workspace customer count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2026-04-22-next26-3-billion-users-13-million-customers", "citation_text": "More than 13 million customers and over 3 billion users had Google Workspace in April 2026, Google said at Cloud Next 2026, users counting free Google accounts (Google, 2026). Source: Google, \"10 more announcements for Workspace at Google Cloud Next 2026 (Google Workspace blog, 22 April 2026)\" (https://workspace.google.com/blog/product-announcements/10-more-announcements-workspace-at-next-2026). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#google-workspace-blog-2026-04-22-next26-3-billion-users-13-million-customers." }, { "id": "tdf-annual-report-2025-libreoffice-user-base-around-100-million", "family": "office-suites-and-alternatives", "statement": "Around 100 million LibreOffice users, on a conservative basis, is The Document Foundation's own estimate for 2025, with 140 to 180 million on a higher reading of update-page visits (The Document Foundation, 2026).", "short_statement": "LibreOffice estimates its users at around **100 million**, half the figure it gave in January 2025.", "short_refs": [ "tdf-2025-01-31-libreoffice-used-by-200-million-people" ], "value": 100000000, "unit": "LibreOffice users (The Document Foundation's estimate, conservative basis)", "display_value": "around 100 million", "display_label": "The Document Foundation annual report, June 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "People using LibreOffice, worldwide (estimate from download and update-page data; LibreOffice has no telemetry)", "sample_n": null, "publisher": "The Document Foundation", "source_title": "LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026", "source_url": "https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-06-26", "accessed_at": "2026-10-14", "quote": "On a conservative basis, the Foundation estimates the LibreOffice user base at around 100 million, with a substantial further number of occasional users.", "locator": "Downloads section, last paragraph; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2026_06_26_libreoffice-downloads-and-donations-in-2025-tdf-annual-report.txt", "derived": false, "formula": null, "headline": false, "series": "libreoffice-user-estimate", "history": [ { "date": "2025-01-31", "value": 200000000, "note": "TDF blog: 'LibreOffice is used by 200 million people around the world.'" } ], "notes": "Same paragraph: 'A higher reading is also defensible: at a ratio of roughly one user for every three to four update-page visits, the active community would fall between 140 and 180 million.' This lowers TDF's long-repeated '200 million users' (TDF blog, January and October 2025). The LibreOffice 26.8 announcement (26 August 2026) speaks of 'software used by tens of millions of people'. An estimate, not a count: LibreOffice has no telemetry.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-user-base-around-100-million", "citation_text": "Around 100 million LibreOffice users, on a conservative basis, is The Document Foundation's own estimate for 2025, with 140 to 180 million on a higher reading of update-page visits (The Document Foundation, 2026). Source: The Document Foundation, \"LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026\" (https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-user-base-around-100-million." }, { "id": "tdf-2025-01-31-libreoffice-used-by-200-million-people", "family": "office-suites-and-alternatives", "statement": "200 million people around the world use LibreOffice, The Document Foundation said in January 2025, an estimate it lowered to around 100 million in June 2026 (The Document Foundation, 2025).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "LibreOffice users (The Document Foundation's estimate)", "display_value": "200 million", "display_label": "TDF Community Blog, January 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-01", "population": "People using LibreOffice, worldwide (estimate; LibreOffice has no telemetry)", "sample_n": null, "publisher": "The Document Foundation", "source_title": "LibreOffice QA Team: Fixing a bug in three days (TDF Community Blog, Mike Saunders, 31 January 2025)", "source_url": "https://blog.documentfoundation.org/blog/2025/01/31/libreoffice-qa-team-fixing-a-bug-in-three-days/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-31", "accessed_at": "2026-10-14", "quote": "LibreOffice is used by 200 million people around the world.", "locator": "First sentence of the post; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2025_01_31_libreoffice-qa-team-fixing-a-bug-in-three-days_.txt", "derived": false, "formula": null, "headline": false, "series": "libreoffice-user-estimate", "history": [], "notes": "Origin of the 200 million: TDF's launch goal. Italo Vignoli (TDF blog, 19 March 2018): 'When we launched the project in late September 2010, we told the media that our dream would have been to reach 200 million users in 2020.' TDF repeated 'over 200 million users' in a job post on 27 October 2025, then revised to around 100 million (conservative) or 140 to 180 million in its 2025 annual report (26 June 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-31-libreoffice-used-by-200-million-people", "citation_text": "200 million people around the world use LibreOffice, The Document Foundation said in January 2025, an estimate it lowered to around 100 million in June 2026 (The Document Foundation, 2025). Source: The Document Foundation, \"LibreOffice QA Team: Fixing a bug in three days (TDF Community Blog, Mike Saunders, 31 January 2025)\" (https://blog.documentfoundation.org/blog/2025/01/31/libreoffice-qa-team-fixing-a-bug-in-three-days/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-31-libreoffice-used-by-200-million-people." }, { "id": "computerworld-2025-03-06-restates-tdf-estimate-200-million-libreoffice-users", "family": "office-suites-and-alternatives", "statement": "Computerworld reported in March 2025 that The Document Foundation estimated around 200 million LibreOffice users while saying it does not track users and cannot be sure (Computerworld, 2025).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "LibreOffice users (TDF estimate as reported)", "display_value": "around 200 million", "display_label": "Computerworld, March 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-03", "population": "People using LibreOffice, worldwide (TDF estimate)", "sample_n": null, "publisher": "Computerworld", "source_title": "LibreOffice downloads on the rise as users look to avoid subscription costs (Computerworld, Agam Shah, 6 March 2025)", "source_url": "https://www.computerworld.com/article/3840480/libreoffice-downloads-on-the-rise-as-users-look-to-avoid-subscription-costs.html", "source_type": "secondary", "source_access": "open", "published_at": "2025-03-06", "accessed_at": "2026-10-14", "quote": "We estimate around 200 million [LibreOffice] users, but it’s important to note that we respect users’ privacy and don’t track them, so we can’t say for sure,", "locator": "Quote from Mike Saunders (TDF), fourth paragraph; raw copy raw/office-suites-and-alternatives/libreoffice/computerworld-2025-03-06-libreoffice-downloads-on-the-rise.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The most repeated LibreOffice number in roundups ('200 million users') traces here and to TDF's own blog; TDF itself called it unverifiable and in June 2026 put the conservative estimate at around 100 million. The same article says weekly downloads were close to 1 million and that 'The last version of OpenOffice was released in 2023' (true then; Apache OpenOffice 4.1.16 followed on 10 November 2025).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#computerworld-2025-03-06-restates-tdf-estimate-200-million-libreoffice-users", "citation_text": "Computerworld reported in March 2025 that The Document Foundation estimated around 200 million LibreOffice users while saying it does not track users and cannot be sure (Computerworld, 2025). Source: Computerworld, \"LibreOffice downloads on the rise as users look to avoid subscription costs (Computerworld, Agam Shah, 6 March 2025)\" (https://www.computerworld.com/article/3840480/libreoffice-downloads-on-the-rise-as-users-look-to-avoid-subscription-costs.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#computerworld-2025-03-06-restates-tdf-estimate-200-million-libreoffice-users." }, { "id": "tdf-annual-report-2025-libreoffice-downloads-2025-44-8-million", "family": "office-suites-and-alternatives", "statement": "44.8 million downloads of LibreOffice from its official download page in 2025, the highest annual figure in the project's history, by The Document Foundation's count (The Document Foundation, 2026).", "short_statement": "LibreOffice was downloaded **44.8 million** times in 2025, its highest year.", "short_refs": null, "value": 44809742, "unit": "downloads from the official LibreOffice download page in the calendar year", "display_value": "44.8 million", "display_label": "The Document Foundation annual report, June 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Downloads from libreoffice.org's download page (Windows, macOS, Linux), deduplicated in TDF's charts", "sample_n": null, "publisher": "The Document Foundation", "source_title": "LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026", "source_url": "https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-06-26", "accessed_at": "2026-10-14", "quote": "LibreOffice was downloaded 44,809,742 times in 2025 from the official download page, and the year recorded the highest annual figure in the project’s history.", "locator": "Downloads section, first paragraph; also slide 'Downloads from LibreOffice Download Page 44.809.742' in the State of the Project deck of January 2026; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2026_06_26_libreoffice-downloads-and-donations-in-2025-tdf-annual-report.txt", "derived": false, "formula": null, "headline": false, "series": "libreoffice-downloads-per-year", "history": [], "notes": "Downloads are not users. TDF counts downloads from its own download page only: Linux distribution packages, Microsoft Store and Mac App Store installs are not counted, and the Windows updater now updates without a new download (TDF, June 2026). TDF says the 2019 figure was distorted by automated traffic. Against Apache OpenOffice's 11.6 million SourceForge downloads in 2025, LibreOffice was downloaded about four times as often (downloads, not users, on both sides).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-downloads-2025-44-8-million", "citation_text": "44.8 million downloads of LibreOffice from its official download page in 2025, the highest annual figure in the project's history, by The Document Foundation's count (The Document Foundation, 2026). Source: The Document Foundation, \"LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026\" (https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-downloads-2025-44-8-million." }, { "id": "tdf-2025-01-30-libreoffice-downloads-2024-over-35-million", "family": "office-suites-and-alternatives", "statement": "Over 35 million downloads of LibreOffice were counted in 2024, The Document Foundation said, on an average of 28.6 million a year since 2011 (The Document Foundation, 2025).", "short_statement": null, "short_refs": null, "value": 35000000, "unit": "downloads from the official LibreOffice download page in the calendar year", "display_value": "over 35 million", "display_label": "TDF Community Blog, January 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Downloads from libreoffice.org's download page", "sample_n": null, "publisher": "The Document Foundation", "source_title": "400 million downloads, and counting... (TDF Community Blog, Italo Vignoli, 30 January 2025)", "source_url": "https://blog.documentfoundation.org/blog/2025/01/30/400-million-downloads-and-counting/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-30", "accessed_at": "2026-10-14", "quote": "After 2019, a slow but inexorable growth to over 35 million downloads – and 400 million downloads since 2011, with an average of 28.6 million downloads per year – in 2024.", "locator": "Second paragraph under the per-year download histogram; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2025_01_30_400-million-downloads-and-counting.txt", "derived": false, "formula": null, "headline": false, "series": "libreoffice-downloads-per-year", "history": [], "notes": "Downloads are not users. TDF counts downloads from its own download page only: Linux distribution packages, Microsoft Store and Mac App Store installs are not counted, and the Windows updater now updates without a new download (TDF, June 2026). The same post: 'rapid growth between 2011 and 2014 to 30 million downloads' a year, then stagnation; TDF publishes the per-year values only as a chart, so earlier years are not recorded as figures.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-30-libreoffice-downloads-2024-over-35-million", "citation_text": "Over 35 million downloads of LibreOffice were counted in 2024, The Document Foundation said, on an average of 28.6 million a year since 2011 (The Document Foundation, 2025). Source: The Document Foundation, \"400 million downloads, and counting... (TDF Community Blog, Italo Vignoli, 30 January 2025)\" (https://blog.documentfoundation.org/blog/2025/01/30/400-million-downloads-and-counting/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-30-libreoffice-downloads-2024-over-35-million." }, { "id": "tdf-2025-01-30-libreoffice-400-million-downloads-since-2011", "family": "office-suites-and-alternatives", "statement": "400 million downloads of LibreOffice since 2011 had been counted by the end of 2024, The Document Foundation said (The Document Foundation, 2025).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "cumulative downloads from the official LibreOffice download page since 2011", "display_value": "400 million", "display_label": "TDF Community Blog, January 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Downloads from libreoffice.org's download page, 2011 to 2024", "sample_n": null, "publisher": "The Document Foundation", "source_title": "400 million downloads, and counting... (TDF Community Blog, Italo Vignoli, 30 January 2025)", "source_url": "https://blog.documentfoundation.org/blog/2025/01/30/400-million-downloads-and-counting/", "source_type": "manufacturer", "source_access": "open", "published_at": "2025-01-30", "accessed_at": "2026-10-14", "quote": "After 2019, a slow but inexorable growth to over 35 million downloads – and 400 million downloads since 2011, with an average of 28.6 million downloads per year – in 2024.", "locator": "Second paragraph under the per-year download histogram; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2025_01_30_400-million-downloads-and-counting.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Downloads are not users. TDF counts downloads from its own download page only: Linux distribution packages, Microsoft Store and Mac App Store installs are not counted, and the Windows updater now updates without a new download (TDF, June 2026). Coincidence worth flagging: Apache OpenOffice's SourceForge counter also passed 400 million (on 23 April 2026, since May 2012), so 'both have 400 million downloads' is true but compares two download counters, not users.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-30-libreoffice-400-million-downloads-since-2011", "citation_text": "400 million downloads of LibreOffice since 2011 had been counted by the end of 2024, The Document Foundation said (The Document Foundation, 2025). Source: The Document Foundation, \"400 million downloads, and counting... (TDF Community Blog, Italo Vignoli, 30 January 2025)\" (https://blog.documentfoundation.org/blog/2025/01/30/400-million-downloads-and-counting/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-2025-01-30-libreoffice-400-million-downloads-since-2011." }, { "id": "tdf-state-of-project-2026-10-libreoffice-downloads-oct-2025-sep-2026-51-2-million", "family": "office-suites-and-alternatives", "statement": "51.2 million downloads of LibreOffice from its official download page in the twelve months from October 2025 to September 2026, by The Document Foundation's count (The Document Foundation, 2026).", "short_statement": null, "short_refs": null, "value": 51168742, "unit": "downloads from the official LibreOffice download page in 12 months", "display_value": "51.2 million", "display_label": "The Document Foundation, State of the Project, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10/2026-09", "population": "Downloads from libreoffice.org's download page, October 2025 to September 2026", "sample_n": null, "publisher": "The Document Foundation", "source_title": "State of the LibreOffice Project (October 2025 - September 2026), slide deck by Italo Vignoli, published 7 October 2026", "source_url": "https://blog.documentfoundation.org/wp-content/uploads/2026/10/202609-stateoftheproject.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-07", "accessed_at": "2026-10-14", "quote": "Downloads from LibreOffice Download Page 51.168.742", "locator": "Slide 'Downloads from LibreOffice Download Page' (European thousands separators); deck linked from the TDF blog post of 7 October 2026; raw copy raw/office-suites-and-alternatives/libreoffice/tdf-202609-stateoftheproject.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Downloads are not users. TDF counts downloads from its own download page only: Linux distribution packages, Microsoft Store and Mac App Store installs are not counted, and the Windows updater now updates without a new download (TDF, June 2026). The same deck: 'Visitors to LibreOffice Update Page 586.044.144' over the twelve months. The deck's sources slide says download numbers in maps are not deduplicated and in charts are deduplicated.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-state-of-project-2026-10-libreoffice-downloads-oct-2025-sep-2026-51-2-million", "citation_text": "51.2 million downloads of LibreOffice from its official download page in the twelve months from October 2025 to September 2026, by The Document Foundation's count (The Document Foundation, 2026). Source: The Document Foundation, \"State of the LibreOffice Project (October 2025 - September 2026), slide deck by Italo Vignoli, published 7 October 2026\" (https://blog.documentfoundation.org/wp-content/uploads/2026/10/202609-stateoftheproject.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-state-of-project-2026-10-libreoffice-downloads-oct-2025-sep-2026-51-2-million." }, { "id": "tdf-annual-report-2025-libreoffice-update-page-visits-581-6-million", "family": "office-suites-and-alternatives", "statement": "581.6 million visits to LibreOffice's update page were counted in 2025, not deduplicated, which The Document Foundation uses to gauge its active user base (The Document Foundation, 2026).", "short_statement": null, "short_refs": null, "value": 581615673, "unit": "visits to the LibreOffice update-check page in the calendar year (not deduplicated)", "display_value": "581.6 million", "display_label": "The Document Foundation annual report, June 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Update-check visits from installed copies of LibreOffice", "sample_n": null, "publisher": "The Document Foundation", "source_title": "LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026", "source_url": "https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-06-26", "accessed_at": "2026-10-14", "quote": "It recorded 581,615,673 visits during the year — a figure that, while not deduplicated, gives a sense of the scale of the active user community.", "locator": "Downloads section, last paragraph; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2026_06_26_libreoffice-downloads-and-donations-in-2025-tdf-annual-report.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Visits, not users: TDF divides them by three to four to reach its 140 to 180 million 'higher reading'. The closest thing to an installed-base signal any free office suite publishes. TDF's 'Sixteen years' post (28 September 2026): 'the updates website receives almost fifty million visits per month'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-update-page-visits-581-6-million", "citation_text": "581.6 million visits to LibreOffice's update page were counted in 2025, not deduplicated, which The Document Foundation uses to gauge its active user base (The Document Foundation, 2026). Source: The Document Foundation, \"LibreOffice downloads and donations in 2025 (TDF Annual Report), TDF Community Blog, 26 June 2026\" (https://blog.documentfoundation.org/blog/2026/06/26/libreoffice-downloads-and-donations-in-2025-tdf-annual-report/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-annual-report-2025-libreoffice-update-page-visits-581-6-million." }, { "id": "tdf-2026-09-02-libreoffice-26-8-first-week-1-031-162-downloads", "family": "office-suites-and-alternatives", "statement": "1,031,162 downloads of LibreOffice 26.8 were counted in its first week (late August 2026), the most for any LibreOffice release, from the official download page only (The Document Foundation, 2026).", "short_statement": null, "short_refs": null, "value": 1031162, "unit": "downloads of LibreOffice 26.8 in the first week after release (official download page)", "display_value": "1,031,162", "display_label": "TDF Community Blog, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-08/2026-09", "population": "Downloads of LibreOffice 26.8 from libreoffice.org in the seven days after its 26 August 2026 release", "sample_n": null, "publisher": "The Document Foundation", "source_title": "One week of LibreOffice 26.8: the stats (TDF Community Blog, 2 September 2026)", "source_url": "https://blog.documentfoundation.org/blog/2026/09/02/one-week-of-libreoffice-26-8-the-stats/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-02", "accessed_at": "2026-10-14", "quote": "1,031,162 downloads This is the highest number of downloads in the first week of any LibreOffice release!", "locator": "Statistics list, first item; raw copy raw/office-suites-and-alternatives/libreoffice/tdfblog-2026_09_02_one-week-of-libreoffice-26-8-the-stats_.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Downloads are not users. TDF counts downloads from its own download page only: Linux distribution packages, Microsoft Store and Mac App Store installs are not counted, and the Windows updater now updates without a new download (TDF, June 2026). For comparison, LibreOffice 7.6 had 1,587,383 downloads in its first two weeks (TDF blog, 11 September 2023).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#tdf-2026-09-02-libreoffice-26-8-first-week-1-031-162-downloads", "citation_text": "1,031,162 downloads of LibreOffice 26.8 were counted in its first week (late August 2026), the most for any LibreOffice release, from the official download page only (The Document Foundation, 2026). Source: The Document Foundation, \"One week of LibreOffice 26.8: the stats (TDF Community Blog, 2 September 2026)\" (https://blog.documentfoundation.org/blog/2026/09/02/one-week-of-libreoffice-26-8-the-stats/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#tdf-2026-09-02-libreoffice-26-8-first-week-1-031-162-downloads." }, { "id": "apache-openoffice-sourceforge-cumulative-downloads-2026-09-20-404-8-million", "family": "office-suites-and-alternatives", "statement": "404.8 million downloads of Apache OpenOffice via SourceForge from May 2012 to 20 September 2026, by the project's own download counter, downloads rather than users (Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 404758560, "unit": "cumulative full-install downloads of Apache OpenOffice via SourceForge since 7 May 2012", "display_value": "404.8 million", "display_label": "Apache OpenOffice download statistics, September 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-09-20", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt, SourceForge Download Stats API, manually updated), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2026-09-18,36341,404702576 2026-09-19,27765,404730341 2026-09-20,28219,404758560", "locator": "Last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": false, "formula": null, "headline": false, "series": "apache-openoffice-cumulative-downloads", "history": [], "notes": "Downloads are not users: the project's statistics page says 'This is a download count, not a user count' and counts only full-install downloads via SourceForge (no language packs, SDKs or other mirrors). The counter passed 100 million on 17 April 2014, 200 million on 18 October 2016, 300 million on 23 October 2020, 333,333,333 on 26 August 2022 and 400 million on 23 April 2026 (dates from the same file). The project's January 2026 board report gives 395,976,603 as of 4 January 2026, matching the file. published_at is the date of the last data row; the file has one gap (20 to 26 July 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-sourceforge-cumulative-downloads-2026-09-20-404-8-million", "citation_text": "404.8 million downloads of Apache OpenOffice via SourceForge from May 2012 to 20 September 2026, by the project's own download counter, downloads rather than users (Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt, SourceForge Download Stats API, manually updated), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-sourceforge-cumulative-downloads-2026-09-20-404-8-million." }, { "id": "asf-board-report-2026-01-apache-openoffice-4-1-16-and-395-976-603-downloads", "family": "office-suites-and-alternatives", "statement": "395,976,603 binary downloads of Apache OpenOffice in total by 4 January 2026, with version 4.1.16 (10 November 2025) the latest release, the project told the Apache board in January 2026 (Apache Software Foundation, 2026).", "short_statement": null, "short_refs": null, "value": 395976603, "unit": "cumulative binary downloads of Apache OpenOffice (project's report to the ASF board)", "display_value": "395,976,603", "display_label": "Apache OpenOffice board report, January 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01-04", "population": "Full-install downloads of Apache OpenOffice via SourceForge since 2012", "sample_n": null, "publisher": "The Apache Software Foundation", "source_title": "Board Meeting Minutes - OpenOffice (whimsy.apache.org), Apache OpenOffice report to the ASF board of 21 January 2026", "source_url": "https://whimsy.apache.org/board/minutes/OpenOffice.html", "source_type": "primary", "source_access": "open", "published_at": "2026-01-21", "accessed_at": "2026-10-14", "quote": "4.1.16 was released on 2025-11-10 4.1.15 was released on 2023-12-22 4.1.14 was released on 2023-02-27 4.1.13 was released on 2022-07-22 Binary downloads (total overall) as of 2026-01-04: 395,976,603", "locator": "Report of 21 January 2026, Project Activity, Recent Releases; raw copy raw/office-suites-and-alternatives/openoffice/asf-whimsy-board-minutes-openoffice-2026-10-14.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Project activity in the same report: 141 committers and 28 PMC members; 'Work continues on the 4.2 future release', including a 64-bit Windows build; one new committer in 2025. The minutes show 'No report was submitted' for the April, May and June 2026 board meetings and a July 2026 report 'awaiting the approval of the Board minutes'. Releases since 2022 are maintenance updates of the 4.1 line: 4.1.13 (22 July 2022), 4.1.14 (27 February 2023), 4.1.15 (22 December 2023), 4.1.16 (10 November 2025).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#asf-board-report-2026-01-apache-openoffice-4-1-16-and-395-976-603-downloads", "citation_text": "395,976,603 binary downloads of Apache OpenOffice in total by 4 January 2026, with version 4.1.16 (10 November 2025) the latest release, the project told the Apache board in January 2026 (Apache Software Foundation, 2026). Source: The Apache Software Foundation, \"Board Meeting Minutes - OpenOffice (whimsy.apache.org), Apache OpenOffice report to the ASF board of 21 January 2026\" (https://whimsy.apache.org/board/minutes/OpenOffice.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#asf-board-report-2026-01-apache-openoffice-4-1-16-and-395-976-603-downloads." }, { "id": "apache-openoffice-4-1-16-released-2025-11-10", "family": "office-suites-and-alternatives", "statement": "10 November 2025 is the release date of Apache OpenOffice 4.1.16, the latest version as of October 2026 and the first release in almost two years (Apache OpenOffice, 2025).", "short_statement": null, "short_refs": null, "value": null, "unit": "release date", "display_value": "10 November 2025", "display_label": "openoffice.org, November 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-11-10", "population": "Apache OpenOffice releases", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice home page, Recent News: 'Apache OpenOffice 4.1.16 released'", "source_url": "https://www.openoffice.org/", "source_type": "primary", "source_access": "open", "published_at": "2025-11-10", "accessed_at": "2026-10-14", "quote": "Apache OpenOffice 4.1.16 released 10 November 2025: The Apache OpenOffice project announces the official release of version 4.1.16 .", "locator": "Home page, Recent News box; release announcement at openoffice.apache.org/blog/announcing-apache-openoffice-4-1-16.html; raw copy raw/office-suites-and-alternatives/openoffice/www.openoffice.org_.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Previous release 4.1.15 on 22 December 2023. A press article in March 2025 (Computerworld) still said the last version was released in 2023, which was correct at the time. 4.1.x releases are bug-fix updates of the 2014 4.1 line; 4.2 is still in development (board report, January 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-4-1-16-released-2025-11-10", "citation_text": "10 November 2025 is the release date of Apache OpenOffice 4.1.16, the latest version as of October 2026 and the first release in almost two years (Apache OpenOffice, 2025). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice home page, Recent News: 'Apache OpenOffice 4.1.16 released'\" (https://www.openoffice.org/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-4-1-16-released-2025-11-10." }, { "id": "apache-openoffice-blog-2020-10-29-300-million-downloads", "family": "office-suites-and-alternatives", "statement": "300 million downloads of Apache OpenOffice were counted from 2011 to 24 October 2020, the project announced, downloads rather than users (Apache OpenOffice, 2020).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "cumulative downloads of Apache OpenOffice since 2011 (project's count)", "display_value": "more than 300 million", "display_label": "Apache OpenOffice blog, October 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-10-24", "population": "Downloads of Apache OpenOffice (all releases), mainly via SourceForge", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "300 Million Downloads of Apache OpenOffice (Apache OpenOffice blog, 29 October 2020)", "source_url": "https://openoffice.apache.org/blog/300-million-downloads-of-apache.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-10-29", "accessed_at": "2026-10-14", "quote": "With great pleasure we have seen that Apache OpenOffice® was downloaded more than 300 million times from 2011 until now, October 24th.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/openoffice/blog-300-million-downloads-of-apache.txt", "derived": false, "formula": null, "headline": false, "series": "apache-openoffice-cumulative-downloads", "history": [], "notes": "Downloads are not users: the project's statistics page says 'This is a download count, not a user count' and counts only full-install downloads via SourceForge (no language packs, SDKs or other mirrors). Origin of the roundup number 'OpenOffice: 300 million downloads'. A different, older 300 million exists: OpenOffice.org (the Sun-era project) said in February 2010 it had been downloaded 300 million times since 2002 (TechCrunch, 11 February 2010). Later milestones: more than 333 million (blog, 30 August 2022) and 400 million (counter, 23 April 2026).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2020-10-29-300-million-downloads", "citation_text": "300 million downloads of Apache OpenOffice were counted from 2011 to 24 October 2020, the project announced, downloads rather than users (Apache OpenOffice, 2020). Source: Apache OpenOffice (The Apache Software Foundation), \"300 Million Downloads of Apache OpenOffice (Apache OpenOffice blog, 29 October 2020)\" (https://openoffice.apache.org/blog/300-million-downloads-of-apache.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2020-10-29-300-million-downloads." }, { "id": "apache-openoffice-blog-2022-08-30-333-million-downloads", "family": "office-suites-and-alternatives", "statement": "More than 333 million downloads of Apache OpenOffice had been counted by late August 2022, the project announced, downloads rather than users (Apache OpenOffice, 2022).", "short_statement": null, "short_refs": null, "value": 333333333, "unit": "cumulative downloads of Apache OpenOffice (project's count)", "display_value": "more than 333 million", "display_label": "Apache OpenOffice blog, August 2022", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-08", "population": "Downloads of Apache OpenOffice (all releases) via SourceForge", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "More than 333 Million Downloads of Apache OpenOffice (Apache OpenOffice blog, 30 August 2022)", "source_url": "https://openoffice.apache.org/blog/more-than-333-million-downloads.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-08-30", "accessed_at": "2026-10-14", "quote": "A few days ago we have seen with great pleasure that the bar of more than 333 million downloads of Apache OpenOffice® was exceeded.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/openoffice/blog-more-than-333-million-downloads.txt", "derived": false, "formula": null, "headline": false, "series": "apache-openoffice-cumulative-downloads", "history": [], "notes": "Downloads are not users: the project's statistics page says 'This is a download count, not a user count' and counts only full-install downloads via SourceForge (no language packs, SDKs or other mirrors).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2022-08-30-333-million-downloads", "citation_text": "More than 333 million downloads of Apache OpenOffice had been counted by late August 2022, the project announced, downloads rather than users (Apache OpenOffice, 2022). Source: Apache OpenOffice (The Apache Software Foundation), \"More than 333 Million Downloads of Apache OpenOffice (Apache OpenOffice blog, 30 August 2022)\" (https://openoffice.apache.org/blog/more-than-333-million-downloads.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2022-08-30-333-million-downloads." }, { "id": "asf-2014-04-17-apache-openoffice-100-million-downloads", "family": "office-suites-and-alternatives", "statement": "100 million downloads of Apache OpenOffice had been counted by April 2014, two years after its first Apache release, The Apache Software Foundation announced (Apache Software Foundation, 2014).", "short_statement": null, "short_refs": null, "value": 100000000, "unit": "cumulative downloads of Apache OpenOffice (ASF's count)", "display_value": "100 million", "display_label": "Apache Software Foundation, April 2014", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014-04", "population": "Downloads of Apache OpenOffice since its first Apache release (May 2012)", "sample_n": null, "publisher": "The Apache Software Foundation", "source_title": "The Apache Software Foundation Announces 100 Million Downloads of Apache OpenOffice (ASF press release, 17 April 2014)", "source_url": "https://news.apache.org/foundation/entry/the_apache_software_foundation_announces56", "source_type": "manufacturer", "source_access": "open", "published_at": "2014-04-17", "accessed_at": "2026-10-14", "quote": "announced today that Apache OpenOffice™ has been downloaded 100 million times.", "locator": "First paragraph of the press release; raw copy raw/office-suites-and-alternatives/openoffice/asf-100m.txt", "derived": false, "formula": null, "headline": false, "series": "apache-openoffice-cumulative-downloads", "history": [], "notes": "Downloads are not users: the project's statistics page says 'This is a download count, not a user count' and counts only full-install downloads via SourceForge (no language packs, SDKs or other mirrors).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#asf-2014-04-17-apache-openoffice-100-million-downloads", "citation_text": "100 million downloads of Apache OpenOffice had been counted by April 2014, two years after its first Apache release, The Apache Software Foundation announced (Apache Software Foundation, 2014). Source: The Apache Software Foundation, \"The Apache Software Foundation Announces 100 Million Downloads of Apache OpenOffice (ASF press release, 17 April 2014)\" (https://news.apache.org/foundation/entry/the_apache_software_foundation_announces56). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#asf-2014-04-17-apache-openoffice-100-million-downloads." }, { "id": "apache-openoffice-blog-2016-11-28-200-million-downloads-100000-a-day", "family": "office-suites-and-alternatives", "statement": "200 million downloads of Apache OpenOffice had been counted by November 2016, at a steady 100,000 a day, the project said, adding that a download may not be a user (Apache OpenOffice, 2016).", "short_statement": null, "short_refs": null, "value": 200000000, "unit": "cumulative downloads of Apache OpenOffice (project's count)", "display_value": "200 million", "display_label": "Apache OpenOffice blog, November 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-11", "population": "Downloads of Apache OpenOffice via SourceForge since 2012", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Over 200 million downloads of Apache OpenOffice (Apache OpenOffice blog, 28 November 2016)", "source_url": "https://openoffice.apache.org/blog/over_200_million_downloads_of.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2016-11-28", "accessed_at": "2026-10-14", "quote": "Recently the new record mark of 200 million downloads was reached.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/openoffice/blog-over_200_million_downloads_of.txt", "derived": false, "formula": null, "headline": false, "series": "apache-openoffice-cumulative-downloads", "history": [], "notes": "Downloads are not users: the project's statistics page says 'This is a download count, not a user count' and counts only full-install downloads via SourceForge (no language packs, SDKs or other mirrors). The post adds: 'It's not measurable if a download stands for a single user or an installation in a larger network' and 'the statistics show a steady download of 100,000 every day.' By 2025 the daily average was about 32,000 (project data file).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2016-11-28-200-million-downloads-100000-a-day", "citation_text": "200 million downloads of Apache OpenOffice had been counted by November 2016, at a steady 100,000 a day, the project said, adding that a download may not be a user (Apache OpenOffice, 2016). Source: Apache OpenOffice (The Apache Software Foundation), \"Over 200 million downloads of Apache OpenOffice (Apache OpenOffice blog, 28 November 2016)\" (https://openoffice.apache.org/blog/over_200_million_downloads_of.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-blog-2016-11-28-200-million-downloads-100000-a-day." }, { "id": "techcrunch-2010-02-11-restates-openoffice-org-300-million-downloads-since-2002", "family": "office-suites-and-alternatives", "statement": "TechCrunch reported in February 2010 that OpenOffice.org had been downloaded 300 million times since 2002, the Sun-era count that roundups confuse with Apache OpenOffice's 2020 milestone (TechCrunch, 2010).", "short_statement": null, "short_refs": null, "value": 300000000, "unit": "cumulative downloads of OpenOffice.org since April 2002 (project's claim as reported)", "display_value": "300 million", "display_label": "TechCrunch, February 2010", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2010-02", "population": "Downloads of OpenOffice.org (Sun Microsystems / Oracle era), 2002 to 2010", "sample_n": null, "publisher": "TechCrunch", "source_title": "300,000,000 Downloads Later, OpenOffice Ships Version 3.2 (TechCrunch, 11 February 2010)", "source_url": "https://techcrunch.com/2010/02/11/openoffice/", "source_type": "secondary", "source_access": "open", "published_at": "2010-02-11", "accessed_at": "2026-10-14", "quote": "simultaneously announced that the software has been downloaded an impressive 300 million times in total since its public debut in April 2002.", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/openoffice/tc-2010.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Two different '300 million OpenOffice downloads' circulate: OpenOffice.org 2002-2010 (this one) and Apache OpenOffice 2011-2020 (Apache blog, 29 October 2020). They are separate counters for separate projects and cannot be added. Neither is a user count.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2010-02-11-restates-openoffice-org-300-million-downloads-since-2002", "citation_text": "TechCrunch reported in February 2010 that OpenOffice.org had been downloaded 300 million times since 2002, the Sun-era count that roundups confuse with Apache OpenOffice's 2020 milestone (TechCrunch, 2010). Source: TechCrunch, \"300,000,000 Downloads Later, OpenOffice Ships Version 3.2 (TechCrunch, 11 February 2010)\" (https://techcrunch.com/2010/02/11/openoffice/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2010-02-11-restates-openoffice-org-300-million-downloads-since-2002." }, { "id": "kingsoft-2020-03-24-office-software-mau-dec-2019-411-million", "family": "office-suites-and-alternatives", "statement": "411 million monthly active users of Kingsoft's office software (WPS Office and Kingsoft PowerWord) in December 2019, up from 310 million a year earlier, Kingsoft Corporation reported (Kingsoft, 2020).", "short_statement": null, "short_refs": null, "value": 411000000, "unit": "monthly active users of Kingsoft's office software (WPS Office and Kingsoft PowerWord)", "display_value": "411 million", "display_label": "Kingsoft Corporation results, 2020", "display_hook": null, "row_label": "December 2019 (users)", "publisher_short": null, "geography": "Worldwide", "period": "2019-12", "population": "Monthly active users or devices of Kingsoft Office's key products (WPS Office plus Kingsoft PowerWord), all platforms, worldwide", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2019 (HKEX, 24 March 2020)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2020/0324/2020032400863.pdf", "source_type": "primary", "source_access": "open", "published_at": "2020-03-24", "accessed_at": "2026-10-14", "quote": "Office Software* MAU (Million) 411 382 348 328 310 * Office Software products include WPS Office and Kingsoft Powerword.", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2020032400863.txt", "derived": false, "formula": null, "headline": false, "series": "kingsoft-office-key-products-monthly-active", "history": [], "notes": "Kingsoft's older measure: the key products are WPS Office plus Kingsoft PowerWord (a dictionary app), so it overstates WPS Office alone; Kingsoft reported monthly active users to 2020 and monthly active devices from 2021, then from 2024 switched to WPS Office alone (December 2023 restated from 598 to 595 million). Columns: December 2019, September, June, March 2019, December 2018. The same announcement: 'In October 2019, WPS Office's overseas monthly active users exceeded 100 million'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2020-03-24-office-software-mau-dec-2019-411-million", "citation_text": "411 million monthly active users of Kingsoft's office software (WPS Office and Kingsoft PowerWord) in December 2019, up from 310 million a year earlier, Kingsoft Corporation reported (Kingsoft, 2020). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2019 (HKEX, 24 March 2020)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2020/0324/2020032400863.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2020-03-24-office-software-mau-dec-2019-411-million." }, { "id": "kingsoft-2021-03-23-key-products-mau-dec-2020-474-million", "family": "office-suites-and-alternatives", "statement": "474 million monthly active users of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2020, Kingsoft Corporation reported (Kingsoft, 2021).", "short_statement": null, "short_refs": null, "value": 474000000, "unit": "monthly active users of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord)", "display_value": "474 million", "display_label": "Kingsoft Corporation results, 2021", "display_hook": null, "row_label": "December 2020 (users)", "publisher_short": null, "geography": "Worldwide", "period": "2020-12", "population": "Monthly active users or devices of Kingsoft Office's key products (WPS Office plus Kingsoft PowerWord), all platforms, worldwide", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2020 (HKEX, 23 March 2021)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2021/0323/2021032300645.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-03-23", "accessed_at": "2026-10-14", "quote": "Office Software Monthly Active Users* (“ MAU”) of the key products (Million) 474 457 454 447 411", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2021032300645.txt", "derived": false, "formula": null, "headline": false, "series": "kingsoft-office-key-products-monthly-active", "history": [], "notes": "Kingsoft's older measure: the key products are WPS Office plus Kingsoft PowerWord (a dictionary app), so it overstates WPS Office alone; Kingsoft reported monthly active users to 2020 and monthly active devices from 2021, then from 2024 switched to WPS Office alone (December 2023 restated from 598 to 595 million). Restated a year later as 477 million monthly active devices (December 2020) when the measure changed to devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2021-03-23-key-products-mau-dec-2020-474-million", "citation_text": "474 million monthly active users of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2020, Kingsoft Corporation reported (Kingsoft, 2021). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2020 (HKEX, 23 March 2021)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2021/0323/2021032300645.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2021-03-23-key-products-mau-dec-2020-474-million." }, { "id": "kingsoft-2022-03-23-key-products-mad-dec-2021-544-million", "family": "office-suites-and-alternatives", "statement": "544 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2021, Kingsoft Corporation reported (Kingsoft, 2022).", "short_statement": null, "short_refs": null, "value": 544000000, "unit": "monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord)", "display_value": "544 million", "display_label": "Kingsoft Corporation results, 2022", "display_hook": null, "row_label": "December 2021 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2021-12", "population": "Monthly active users or devices of Kingsoft Office's key products (WPS Office plus Kingsoft PowerWord), all platforms, worldwide", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2021 (HKEX, 23 March 2022)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2022/0323/2022032300786.pdf", "source_type": "primary", "source_access": "open", "published_at": "2022-03-23", "accessed_at": "2026-10-14", "quote": "Office Software Monthly Active Devices of the key products* (Million) 544 477 526 14 3", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2022032300786.txt", "derived": false, "formula": null, "headline": false, "series": "kingsoft-office-key-products-monthly-active", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). Kingsoft's older measure: the key products are WPS Office plus Kingsoft PowerWord (a dictionary app), so it overstates WPS Office alone; Kingsoft reported monthly active users to 2020 and monthly active devices from 2021, then from 2024 switched to WPS Office alone (December 2023 restated from 598 to 595 million). Columns: December 2021, December 2020, September 2021, year-on-year %, quarter-on-quarter %.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2022-03-23-key-products-mad-dec-2021-544-million", "citation_text": "544 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2021, Kingsoft Corporation reported (Kingsoft, 2022). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2021 (HKEX, 23 March 2022)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2022/0323/2022032300786.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2022-03-23-key-products-mad-dec-2021-544-million." }, { "id": "kingsoft-2023-03-21-key-products-mad-dec-2022-573-million", "family": "office-suites-and-alternatives", "statement": "573 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2022, Kingsoft Corporation reported (Kingsoft, 2023).", "short_statement": null, "short_refs": null, "value": 573000000, "unit": "monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord)", "display_value": "573 million", "display_label": "Kingsoft Corporation results, 2023", "display_hook": null, "row_label": "December 2022 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2022-12", "population": "Monthly active users or devices of Kingsoft Office's key products (WPS Office plus Kingsoft PowerWord), all platforms, worldwide", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2022 (HKEX, 21 March 2023)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2023/0321/2023032100698.pdf", "source_type": "primary", "source_access": "open", "published_at": "2023-03-21", "accessed_at": "2026-10-14", "quote": "Office Software Monthly Active Devices of the key products* (Million) 573 544 578 5 (1)", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2023032100698.txt", "derived": false, "formula": null, "headline": false, "series": "kingsoft-office-key-products-monthly-active", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). Kingsoft's older measure: the key products are WPS Office plus Kingsoft PowerWord (a dictionary app), so it overstates WPS Office alone; Kingsoft reported monthly active users to 2020 and monthly active devices from 2021, then from 2024 switched to WPS Office alone (December 2023 restated from 598 to 595 million).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2023-03-21-key-products-mad-dec-2022-573-million", "citation_text": "573 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2022, Kingsoft Corporation reported (Kingsoft, 2023). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2022 (HKEX, 21 March 2023)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2023/0321/2023032100698.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2023-03-21-key-products-mad-dec-2022-573-million." }, { "id": "kingsoft-2024-03-20-key-products-mad-dec-2023-598-million", "family": "office-suites-and-alternatives", "statement": "598 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2023, Kingsoft Corporation reported (Kingsoft, 2024).", "short_statement": null, "short_refs": null, "value": 598000000, "unit": "monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord)", "display_value": "598 million", "display_label": "Kingsoft Corporation results, 2024", "display_hook": null, "row_label": "December 2023 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2023-12", "population": "Monthly active users or devices of Kingsoft Office's key products (WPS Office plus Kingsoft PowerWord), all platforms, worldwide", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2023 (HKEX, 20 March 2024)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2024/0320/2024032000420.pdf", "source_type": "primary", "source_access": "open", "published_at": "2024-03-20", "accessed_at": "2026-10-14", "quote": "Office Software Monthly Active Devices of the key products* (Million) 598 573 589 4 2", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2024032000420.txt", "derived": false, "formula": null, "headline": false, "series": "kingsoft-office-key-products-monthly-active", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). Kingsoft's older measure: the key products are WPS Office plus Kingsoft PowerWord (a dictionary app), so it overstates WPS Office alone; Kingsoft reported monthly active users to 2020 and monthly active devices from 2021, then from 2024 switched to WPS Office alone (December 2023 restated from 598 to 595 million). Last figure on the key-products basis.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2024-03-20-key-products-mad-dec-2023-598-million", "citation_text": "598 million monthly active devices of Kingsoft Office's key products (WPS Office and Kingsoft PowerWord) in December 2023, Kingsoft Corporation reported (Kingsoft, 2024). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2023 (HKEX, 20 March 2024)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2024/0320/2024032000420.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2024-03-20-key-products-mad-dec-2023-598-million." }, { "id": "kingsoft-2025-03-19-wps-office-global-mad-dec-2024-632-million", "family": "office-suites-and-alternatives", "statement": "632 million monthly active devices of WPS Office worldwide in December 2024, up from 595 million a year earlier, Kingsoft Corporation reported (Kingsoft, 2025).", "short_statement": null, "short_refs": null, "value": 632000000, "unit": "monthly active devices of WPS Office across all platforms (Kingsoft's count)", "display_value": "632 million", "display_label": "Kingsoft Corporation results, 2025", "display_hook": null, "row_label": "December 2024 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2024-12", "population": "Devices with WPS Office active in the month, all platforms, worldwide, excluding WPS Docs, Kingsoft PowerWord and other products", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2024 (HKEX, 19 March 2025)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2025/0319/2025031900560.pdf", "source_type": "primary", "source_access": "open", "published_at": "2025-03-19", "accessed_at": "2026-10-14", "quote": "Monthly Active Devices of WPS Office Globally* (Million) 632 595 615 6 3", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2025031900560.txt", "derived": false, "formula": null, "headline": false, "series": "wps-office-global-monthly-active-devices", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). New basis from 2024: WPS Office alone 'across all platforms, excluding WPS Docs, Kingsoft Powerword and other products'; December 2023 restated as 595 million on this basis. Columns: December 2024, December 2023, September 2024.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2025-03-19-wps-office-global-mad-dec-2024-632-million", "citation_text": "632 million monthly active devices of WPS Office worldwide in December 2024, up from 595 million a year earlier, Kingsoft Corporation reported (Kingsoft, 2025). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2024 (HKEX, 19 March 2025)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2025/0319/2025031900560.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2025-03-19-wps-office-global-mad-dec-2024-632-million." }, { "id": "kingsoft-2026-03-25-wps-office-global-mad-dec-2025-678-million", "family": "office-suites-and-alternatives", "statement": "678 million monthly active devices of WPS Office worldwide in December 2025, up 7% in a year, Kingsoft Corporation reported (Kingsoft, 2026).", "short_statement": null, "short_refs": null, "value": 678000000, "unit": "monthly active devices of WPS Office across all platforms (Kingsoft's count)", "display_value": "678 million", "display_label": "Kingsoft Corporation results, 2026", "display_hook": null, "row_label": "December 2025 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2025-12", "population": "Devices with WPS Office active in the month, all platforms, worldwide, excluding WPS Docs, Kingsoft PowerWord and other products", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2025 (HKEX, 25 March 2026)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0325/2026032500615.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-03-25", "accessed_at": "2026-10-14", "quote": "Monthly Active Devices of WPS Office Globally* (Million) 678 632 669 7 1", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2026032500615.txt", "derived": false, "formula": null, "headline": false, "series": "wps-office-global-monthly-active-devices", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). Highest figure in the series; it dipped to 672 million in March 2026 (Q1 2026 announcement, 27 May 2026). The same table: accumulated paying subscribers 46.15 million domestic and 2.85 million overseas at 31 December 2025.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-03-25-wps-office-global-mad-dec-2025-678-million", "citation_text": "678 million monthly active devices of WPS Office worldwide in December 2025, up 7% in a year, Kingsoft Corporation reported (Kingsoft, 2026). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the year ended 31 December 2025 (HKEX, 25 March 2026)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0325/2026032500615.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-03-25-wps-office-global-mad-dec-2025-678-million." }, { "id": "kingsoft-2026-08-19-wps-office-global-mad-jun-2026-676-million", "family": "office-suites-and-alternatives", "statement": "676 million monthly active devices of WPS Office worldwide in June 2026, up 4% in a year, Kingsoft Corporation reported in its latest results (Kingsoft, 2026).", "short_statement": "WPS Office counted **676 million** monthly active devices worldwide in June 2026.", "short_refs": null, "value": 676000000, "unit": "monthly active devices of WPS Office across all platforms (Kingsoft's count)", "display_value": "676 million", "display_label": "Kingsoft Corporation results, 2026", "display_hook": null, "row_label": "June 2026 (devices)", "publisher_short": null, "geography": "Worldwide", "period": "2026-06", "population": "Devices with WPS Office active in the month, all platforms, worldwide, excluding WPS Docs, Kingsoft PowerWord and other products", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the three and six months ended 30 June 2026 (HKEX, 19 August 2026)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0819/2026081901069.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-19", "accessed_at": "2026-10-14", "quote": "Monthly Active Devices of WPS Office Globally 1 (Million) 676 651 4", "locator": "Operational Highlights table, Office Software row; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2026081901069.txt", "derived": false, "formula": null, "headline": false, "series": "wps-office-global-monthly-active-devices", "history": [], "notes": "Devices, not people: Kingsoft counts monthly active devices (one person with a PC and a phone counts twice). Latest figure as of October 2026 (columns: June 2026, June 2025, year-on-year %). The listed subsidiary Beijing Kingsoft Office Software (688111.SH) reports the same metric in Chinese.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-08-19-wps-office-global-mad-jun-2026-676-million", "citation_text": "676 million monthly active devices of WPS Office worldwide in June 2026, up 4% in a year, Kingsoft Corporation reported in its latest results (Kingsoft, 2026). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the three and six months ended 30 June 2026 (HKEX, 19 August 2026)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0819/2026081901069.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-08-19-wps-office-global-mad-jun-2026-676-million." }, { "id": "kingsoft-2026-08-19-wps-paying-individual-subscribers-jun-2026-48-25-million", "family": "office-suites-and-alternatives", "statement": "48.25 million paying individual subscribers to WPS in mainland China over the twelve months to June 2026, up 15% in a year, Kingsoft Corporation reported (Kingsoft, 2026).", "short_statement": null, "short_refs": null, "value": 48250000, "unit": "accumulated annual paying individual subscribers in mainland China (Kingsoft's count)", "display_value": "48.25 million", "display_label": "Kingsoft Corporation results, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-06", "population": "Individuals who paid for a WPS subscription in the past twelve months, mainland China (one-time purchases excluded)", "sample_n": null, "publisher": "Kingsoft Corporation", "source_title": "Kingsoft Corporation Limited, Announcement of the results for the three and six months ended 30 June 2026 (HKEX, 19 August 2026)", "source_url": "https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0819/2026081901069.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-08-19", "accessed_at": "2026-10-14", "quote": "Accumulated Annual Paying Individual Subscribers 2 (Million) 48.25 41.79 15", "locator": "Operational Highlights table; footnote 2 defines the measure; raw copy raw/office-suites-and-alternatives/wps-kingsoft/hkex-kingsoft-3888-2026081901069.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Paying people, mainland China only; the closest WPS figure to Microsoft's consumer subscribers (about 95 million worldwide, March 2026). Footnote: 'paying individual subscribers in the past twelve months (excluding onetime purchase) in Chinese mainland'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-08-19-wps-paying-individual-subscribers-jun-2026-48-25-million", "citation_text": "48.25 million paying individual subscribers to WPS in mainland China over the twelve months to June 2026, up 15% in a year, Kingsoft Corporation reported (Kingsoft, 2026). Source: Kingsoft Corporation, \"Kingsoft Corporation Limited, Announcement of the results for the three and six months ended 30 June 2026 (HKEX, 19 August 2026)\" (https://www1.hkexnews.hk/listedco/listconews/sehk/2026/0819/2026081901069.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kingsoft-2026-08-19-wps-paying-individual-subscribers-jun-2026-48-25-million." }, { "id": "wps-com-about-us-2026-restates-600-million-monthly-active-users", "family": "office-suites-and-alternatives", "statement": "More than 600 million monthly active users of WPS Office, WPS's own About page says, recasting its parent's monthly active devices as users (WPS, 2026).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "monthly active users of WPS Office (WPS website claim)", "display_value": "more than 600 million", "display_label": "wps.com About us, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "WPS Office users (website claim; the filings count devices)", "sample_n": null, "publisher": "WPS Software (Kingsoft Office)", "source_title": "About Us (wps.com), as displayed on 14 October 2026", "source_url": "https://www.wps.com/about-us/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "With more than 600 million monthly active users, we are dedicated to providing a better \"Workplace Platform Service\".", "locator": "Company introduction paragraph; undated page, published_at is the access date; raw copy raw/office-suites-and-alternatives/wps-kingsoft/wps-com-about-us-2026-10-14.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift in measure: Kingsoft's HKEX filings count monthly active devices (676 million, June 2026), not users. WPS's own blog ('What Is Kingsoft?') gets it right: 'By the end of 2025, WPS Office had 678 million monthly active devices worldwide'. Restate as devices.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#wps-com-about-us-2026-restates-600-million-monthly-active-users", "citation_text": "More than 600 million monthly active users of WPS Office, WPS's own About page says, recasting its parent's monthly active devices as users (WPS, 2026). Source: WPS Software (Kingsoft Office), \"About Us (wps.com), as displayed on 14 October 2026\" (https://www.wps.com/about-us/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#wps-com-about-us-2026-restates-600-million-monthly-active-users." }, { "id": "apple-2013-01-29-iwork-over-10-million-users", "family": "office-suites-and-alternatives", "statement": "Over 10 million iWork users (Pages, Numbers and Keynote) was the figure Apple gave in January 2013, the only iWork user count Apple has published; iWork became free in 2013 and 2017 (Apple, 2013).", "short_statement": null, "short_refs": null, "value": 10000000, "unit": "iWork users (Apple's claim)", "display_value": "over 10 million", "display_label": "Apple press release, January 2013", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013-01", "population": "Users of Apple's iWork apps (Pages, Numbers, Keynote) on Mac and iOS, when they were paid apps", "sample_n": null, "publisher": "Apple", "source_title": "Apple Increases iPad with Retina Display to 128GB (Apple Newsroom, 29 January 2013)", "source_url": "https://www.apple.com/newsroom/2013/01/29Apple-Increases-iPad-with-Retina-Display-to-128GB/", "source_type": "manufacturer", "source_access": "open", "published_at": "2013-01-29", "accessed_at": "2026-10-14", "quote": "The over 10 million iWork® users, and customers who rely on other incredible apps like Global Apptitude for analyzing team film and creating digital playbooks,", "locator": "Third paragraph; raw copy raw/office-suites-and-alternatives/other-suites/apple-newsroom-2013-01-29-ipad-128gb-iwork-10-million-users.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No Apple figure published since January 2013. iWork was sold as paid apps then; Apple made it free with new devices from late 2013 and free for everyone in 2017, so any current base is far larger and unmeasured. No independent tracker measures iWork use.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apple-2013-01-29-iwork-over-10-million-users", "citation_text": "Over 10 million iWork users (Pages, Numbers and Keynote) was the figure Apple gave in January 2013, the only iWork user count Apple has published; iWork became free in 2013 and 2017 (Apple, 2013). Source: Apple, \"Apple Increases iPad with Retina Display to 128GB (Apple Newsroom, 29 January 2013)\" (https://www.apple.com/newsroom/2013/01/29Apple-Increases-iPad-with-Retina-Display-to-128GB/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apple-2013-01-29-iwork-over-10-million-users." }, { "id": "onlyoffice-home-2026-trusted-by-more-than-21-million-users", "family": "office-suites-and-alternatives", "statement": "More than 21 million users trust ONLYOFFICE worldwide, its developer Ascensio System says on its home page in October 2026, a claim with no stated method (ONLYOFFICE, 2026).", "short_statement": null, "short_refs": null, "value": 21000000, "unit": "users (ONLYOFFICE's claim, method not given)", "display_value": "more than 21 million", "display_label": "onlyoffice.com, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Users of ONLYOFFICE Docs, Workspace and Desktop Editors (vendor claim; no definition given)", "sample_n": null, "publisher": "Ascensio System SIA (ONLYOFFICE)", "source_title": "ONLYOFFICE home page, as displayed on 14 October 2026", "source_url": "https://www.onlyoffice.com/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Trusted by more than 21 000 000 users worldwide", "locator": "Home page, customers banner; undated page, published_at is the access date; raw copy raw/office-suites-and-alternatives/other-suites/onlyoffice-home-2026-10-14.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Vendor claim, undated and unaudited; it does not say whether users are active, registered or downloads. Label it as ONLYOFFICE's claim.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#onlyoffice-home-2026-trusted-by-more-than-21-million-users", "citation_text": "More than 21 million users trust ONLYOFFICE worldwide, its developer Ascensio System says on its home page in October 2026, a claim with no stated method (ONLYOFFICE, 2026). Source: Ascensio System SIA (ONLYOFFICE), \"ONLYOFFICE home page, as displayed on 14 October 2026\" (https://www.onlyoffice.com/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#onlyoffice-home-2026-trusted-by-more-than-21-million-users." }, { "id": "zoho-workplace-2026-trusted-by-over-450000-customers", "family": "office-suites-and-alternatives", "statement": "Over 450,000 customers use Zoho Workplace (Zoho's mail and office suite), Zoho says on its product page in October 2026 (Zoho, 2026).", "short_statement": null, "short_refs": null, "value": 450000, "unit": "customers (organisations) of Zoho Workplace (Zoho's claim)", "display_value": "over 450,000", "display_label": "zoho.com/workplace, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Organisations using Zoho Workplace (Zoho's claim; no definition of customer given)", "sample_n": null, "publisher": "Zoho Corporation", "source_title": "Zoho Workplace product page, as displayed on 14 October 2026", "source_url": "https://www.zoho.com/workplace/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Trusted by over 450,000 customers globally", "locator": "Product page, customer stories banner; undated page, published_at is the access date; raw copy raw/office-suites-and-alternatives/other-suites/zoho-workplace-2026-10-14.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Customers are organisations, not users; Zoho gives no Workplace user count. Zoho's company-wide user total on its About page is filled in by script and did not render in our copy, so it is not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#zoho-workplace-2026-trusted-by-over-450000-customers", "citation_text": "Over 450,000 customers use Zoho Workplace (Zoho's mail and office suite), Zoho says on its product page in October 2026 (Zoho, 2026). Source: Zoho Corporation, \"Zoho Workplace product page, as displayed on 14 October 2026\" (https://www.zoho.com/workplace/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#zoho-workplace-2026-trusted-by-over-450000-customers." }, { "id": "computerworld-2005-03-07-corel-wordperfect-office-20-million-customers", "family": "office-suites-and-alternatives", "statement": "More than 20 million customers worldwide used WordPerfect Office 12, Corel said in March 2005, the last user figure published for WordPerfect (Computerworld, 2005).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "customers of WordPerfect Office (Corel's claim as reported)", "display_value": "more than 20 million", "display_label": "Computerworld, March 2005", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2005-03", "population": "WordPerfect Office 12 customers worldwide (Corel's claim)", "sample_n": null, "publisher": "Computerworld", "source_title": "U.S. DOJ selects WordPerfect (Computerworld, Grant Gross, 7 March 2005)", "source_url": "https://www.computerworld.com/article/1457762/u-s-doj-selects-wordperfect.html", "source_type": "secondary", "source_access": "open", "published_at": "2005-03-07", "accessed_at": "2026-10-14", "quote": "The company reports WordPerfect Office 12 has more than 20 million customers worldwide.", "locator": "Article body, paragraph after the DOJ quotes; raw copy raw/office-suites-and-alternatives/other-suites/computerworld-2005-03-07-doj-selects-wordperfect.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No WordPerfect user or customer figure published since 2005: Corel (renamed Alludo in 2022) is private and its WordPerfect pages give none (checked wordperfect.com, 14 October 2026). Same article: Corel said WordPerfect Office 12's installed base was 'growing by about 1 million users per quarter'. Corel's own 2005 press release was not retrieved, so the figure is recorded from the first outlet that reported it.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#computerworld-2005-03-07-corel-wordperfect-office-20-million-customers", "citation_text": "More than 20 million customers worldwide used WordPerfect Office 12, Corel said in March 2005, the last user figure published for WordPerfect (Computerworld, 2005). Source: Computerworld, \"U.S. DOJ selects WordPerfect (Computerworld, Grant Gross, 7 March 2005)\" (https://www.computerworld.com/article/1457762/u-s-doj-selects-wordperfect.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#computerworld-2005-03-07-corel-wordperfect-office-20-million-customers." }, { "id": "okta-baw-2026-microsoft-365-customers-also-using-google-workspace-51pct", "family": "office-suites-and-alternatives", "statement": "51% of Okta's customers that use Microsoft 365 also used Google Workspace in November 2024 to October 2025, the first time over half, Okta's Businesses at Work 2026 report found (Okta, 2026).", "short_statement": "**51%** of the Microsoft 365 business customers in Okta's network also used Google Workspace.", "short_refs": null, "value": 51, "unit": "percent of Okta customers using Microsoft 365 that also use Google Workspace", "display_value": "51%", "display_label": "Okta Businesses at Work 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-11/2025-10", "population": "Organisations using Microsoft 365 through Okta's identity platform (anonymised Okta Integration Network data), worldwide", "sample_n": null, "publisher": "Okta", "source_title": "Okta Businesses at Work 2026, Japanese press release (Okta Japan, 1 May 2026)", "source_url": "https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/", "source_type": "secondary", "source_access": "open", "published_at": "2026-05-01", "accessed_at": "2026-10-14", "quote": "今回初めて、「Amazon Web Services (AWS)」と「Google Workspace」を併用している企業の割合が共に51%に達し、過半数を超えました。", "locator": "Section 'Accelerating best-of-breed adoption' (加速するベストオブブリードの採用); raw copies raw/office-suites-and-alternatives/okta/okta-jp-press-2026-05-01-businesses-at-work-2026.txt and prtimes-2026-05-01-okta-businesses-at-work-2026.txt", "derived": false, "formula": null, "headline": false, "series": "okta-office-365-customers-also-using-google-suite", "history": [], "notes": "Translation: 'For the first time, the share of companies also using AWS and Google Workspace each reached 51%, a majority' (among Okta customers on Microsoft 365). The same report ranks Microsoft 365 first and Google Workspace second by number of Okta customers (business-finance-tax-apps family records the ranking). Okta's customer base leans to cloud-first, mid-size and large firms, so it is not a census of businesses; the English report is gated behind a form, hence the Japanese release.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-microsoft-365-customers-also-using-google-workspace-51pct", "citation_text": "51% of Okta's customers that use Microsoft 365 also used Google Workspace in November 2024 to October 2025, the first time over half, Okta's Businesses at Work 2026 report found (Okta, 2026). Source: Okta, \"Okta Businesses at Work 2026, Japanese press release (Okta Japan, 1 May 2026)\" (https://www.okta.com/ja-jp/newsroom/press-releases/okta-businesses-at-work2026/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2026-microsoft-365-customers-also-using-google-workspace-51pct." }, { "id": "petri-2018-10-25-microsoft-q1-fy19-office-365-155-million-monthly-active-users", "family": "office-suites-and-alternatives", "statement": "More than 155 million monthly active users of Office 365 commercial in the quarter to September 2018, Microsoft noted with its October 2018 results, as Petri reported (Petri, 2018).", "short_statement": null, "short_refs": null, "value": 155000000, "unit": "monthly active users of Office 365 commercial (Microsoft's count, as reported)", "display_value": "more than 155 million", "display_label": "Petri, October 2018", "display_hook": null, "row_label": "Q3 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-Q3", "population": "Monthly active users of Office 365 commercial (business, education and government plans), worldwide", "sample_n": null, "publisher": "Petri IT Knowledgebase", "source_title": "Office 365 Soars to 155 Million Active Users (Petri, Tony Redmond, 25 October 2018)", "source_url": "https://petri.com/office-365-soars-155-million-active-users", "source_type": "secondary", "source_access": "open", "published_at": "2018-10-25", "accessed_at": "2026-10-14", "quote": "Microsoft reported its Q1 FY19 results on October 24 and noted that Office 365 now has more than 155 million monthly active users (MAU).", "locator": "First paragraph; raw copy raw/office-suites-and-alternatives/restatements/petri-2018-10-25-office-365-155-million-active-users.txt", "derived": false, "formula": null, "headline": false, "series": "office-365-commercial-monthly-active-users", "history": [], "notes": "Fills the October 2018 gap in Microsoft's monthly-active-user run (135 million April 2018, 180 million April 2019). The figure is not in the archived transcript of the 24 October 2018 call (raw/office-suites-and-alternatives/microsoft/wbtr-fy2019-q1.txt), so it probably came from Microsoft's slides or press statements that day; recorded from the first outlet that reported it. Petri's table of Microsoft's disclosures (60, 70, 85, 100, 120, 135, 155 million) matches the earnings-call figures recorded here.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#petri-2018-10-25-microsoft-q1-fy19-office-365-155-million-monthly-active-users", "citation_text": "More than 155 million monthly active users of Office 365 commercial in the quarter to September 2018, Microsoft noted with its October 2018 results, as Petri reported (Petri, 2018). Source: Petri IT Knowledgebase, \"Office 365 Soars to 155 Million Active Users (Petri, Tony Redmond, 25 October 2018)\" (https://petri.com/office-365-soars-155-million-active-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#petri-2018-10-25-microsoft-q1-fy19-office-365-155-million-monthly-active-users." }, { "id": "okta-baw-2019-office-365-customers-double-bundling-g-suite-28pct", "family": "office-suites-and-alternatives", "statement": "28% of Okta's Office 365 customers also subscribed to G Suite in late 2018, 'double bundling' themselves, Okta's Businesses at Work 2019 report found (Okta, 2019).", "short_statement": null, "short_refs": null, "value": 28, "unit": "percent of Okta customers using Office 365 that also use G Suite", "display_value": "over 28%", "display_label": "Okta Businesses at Work 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-10", "population": "Organisations using Office 365 through Okta's identity platform (snapshot 31 October 2018)", "sample_n": null, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2019 report (PDF, January 2019)", "source_url": "https://www.okta.com/sites/default/files/Okta_BW_2019.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2019-01-01", "accessed_at": "2026-10-14", "quote": "Finally, we found that over 28% of Okta’s Office 365 customers are “double bundling” themselves, subscribing to G Suite as well.", "locator": "Section on Office 365 customers and best-of-breed apps ('Get a double stroller'); also in the summary of key findings, page 3; raw copy raw/office-suites-and-alternatives/okta/okta-businesses-at-work-2019-report.txt", "derived": false, "formula": null, "headline": false, "series": "okta-office-365-customers-also-using-google-suite", "history": [], "notes": "Okta customers, not all businesses: cloud-first organisations that buy single sign-on. The same report: Office 365 had 'nearly twice as many customers as G Suite', with G Suite's active unique users growing 116% a year against 55% for Office 365. published_at is 2019-01-01 because only the month is known: the report says survey responses were collected in December 2018 and January 2019, and no release day is printed in the PDF. Later points: 31% in 2019 (Okta 2020 report via TechTarget) and 51% (Okta 2026 report).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-office-365-customers-double-bundling-g-suite-28pct", "citation_text": "28% of Okta's Office 365 customers also subscribed to G Suite in late 2018, 'double bundling' themselves, Okta's Businesses at Work 2019 report found (Okta, 2019). Source: Okta, \"Okta Businesses @ Work 2019 report (PDF, January 2019)\" (https://www.okta.com/sites/default/files/Okta_BW_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-office-365-customers-double-bundling-g-suite-28pct." }, { "id": "techtarget-2020-01-31-okta-2020-office-365-customers-also-g-suite-31pct", "family": "office-suites-and-alternatives", "statement": "31% of Okta customers with Office 365 also used G Suite in 2019, up from 28% a year earlier and 21% in 2016, TechTarget reported from Okta's Businesses at Work 2020 report (TechTarget, 2020).", "short_statement": null, "short_refs": null, "value": 31, "unit": "percent of Okta customers using Office 365 that also use G Suite", "display_value": "roughly 31%", "display_label": "TechTarget on Okta Businesses at Work 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019", "population": "Organisations using Office 365 through Okta's identity platform", "sample_n": null, "publisher": "TechTarget", "source_title": "Report: Nearly one-third of Office 365 customers also use G Suite (TechTarget, 31 January 2020)", "source_url": "https://www.techtarget.com/enterprise-software/news/252477714/Report-Nearly-one-third-of-Office-365-customers-also-use-G-Suite", "source_type": "secondary", "source_access": "open", "published_at": "2020-01-31", "accessed_at": "2026-10-14", "quote": "In 2019, roughly 31% of Okta customers with Microsoft Office 365 also used Google G Suite. That's up from 28% the year prior and 21% in 2016.", "locator": "Second paragraph; raw copy raw/office-suites-and-alternatives/okta/techtarget-2020-01-31-okta-office-365-g-suite-31pct.txt", "derived": false, "formula": null, "headline": false, "series": "okta-office-365-customers-also-using-google-suite", "history": [ { "date": "2016", "value": 21, "note": "21% in 2016 (same article)" } ], "notes": "First outlet reporting Okta's 2020 figure; Okta's 2020 report PDF was not retrieved. Okta's base then: app usage by more than 100 million users across 7,400 organisations (per TechTarget).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techtarget-2020-01-31-okta-2020-office-365-customers-also-g-suite-31pct", "citation_text": "31% of Okta customers with Office 365 also used G Suite in 2019, up from 28% a year earlier and 21% in 2016, TechTarget reported from Okta's Businesses at Work 2020 report (TechTarget, 2020). Source: TechTarget, \"Report: Nearly one-third of Office 365 customers also use G Suite (TechTarget, 31 January 2020)\" (https://www.techtarget.com/enterprise-software/news/252477714/Report-Nearly-one-third-of-Office-365-customers-also-use-G-Suite). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techtarget-2020-01-31-okta-2020-office-365-customers-also-g-suite-31pct." }, { "id": "okta-baw-2019-survey-67pct-of-us-knowledge-workers-prefer-word-over-google-docs", "family": "office-suites-and-alternatives", "statement": "67% of US knowledge workers preferred Microsoft Word over Google Docs and 15% the opposite, in Okta's survey of over 1,200 workers in December 2018 and January 2019 (Okta, 2019).", "short_statement": null, "short_refs": null, "value": 67, "unit": "percent of surveyed US knowledge workers preferring Microsoft Word over Google Docs", "display_value": "67%", "display_label": "Okta Businesses at Work 2019 survey", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-12/2019-01", "population": "Over 1,200 US knowledge workers from companies of various sizes and industries (Okta-commissioned survey)", "sample_n": 1200, "publisher": "Okta", "source_title": "Okta Businesses @ Work 2019 report (PDF, January 2019), People @ Work survey", "source_url": "https://www.okta.com/sites/default/files/Okta_BW_2019.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2019-01-01", "accessed_at": "2026-10-14", "quote": "Our survey found that 67% of knowledge workers prefer Microsoft Word over Google Docs, while only 15% report the opposite.", "locator": "Section on Office 365 and G Suite; survey method in 'How Did Okta Create This Report?' (over 1,200 US knowledge workers, December 2018 and January 2019); raw copy raw/office-suites-and-alternatives/okta/okta-businesses-at-work-2019-report.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A vendor-run survey of US workers, not a usage count. Same survey: 49% preferred Outlook over Gmail and 35% the opposite; 'Nearly half (49%) of our survey respondents have never used Google Docs.' sample_n is the stated floor ('over 1,200'). published_at is 2019-01-01 because only the release month (January 2019) is known.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-survey-67pct-of-us-knowledge-workers-prefer-word-over-google-docs", "citation_text": "67% of US knowledge workers preferred Microsoft Word over Google Docs and 15% the opposite, in Okta's survey of over 1,200 workers in December 2018 and January 2019 (Okta, 2019). Source: Okta, \"Okta Businesses @ Work 2019 report (PDF, January 2019), People @ Work survey\" (https://www.okta.com/sites/default/files/Okta_BW_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#okta-baw-2019-survey-67pct-of-us-knowledge-workers-prefer-word-over-google-docs." }, { "id": "gartner-2016-02-01-cloud-email-public-companies-office-365-8-5pct-google-4-7pct", "family": "office-suites-and-alternatives", "statement": "8.5% of public companies used Office 365 for cloud email and 4.7% used Google Apps for Work, in Gartner's 2016 scan of nearly 40,000 companies' email routing records (Gartner, 2016).", "short_statement": null, "short_refs": null, "value": 8.5, "unit": "percent of public companies whose email routes to Office 365", "display_value": "8.5%", "display_label": "Gartner, February 2016", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-01", "population": "Nearly 40,000 publicly listed companies worldwide, by the email server addresses in their domain records", "sample_n": 40000, "publisher": "Gartner", "source_title": "Gartner Says Cloud Email Is Gaining Traction Among Enterprises Worldwide (Gartner press release, Stamford, 1 February 2016)", "source_url": "https://www.gartner.com/en/newsroom/press-releases/2016-02-01-gartner-says-cloud-email-is-gaining-traction-among-enterprises-worldwide", "source_type": "secondary", "source_access": "open", "published_at": "2016-02-01", "accessed_at": "2026-10-14", "quote": "A recent study by Gartner found that 8.5 percent of public companies in the sample use cloud email from Microsoft's Office 365 service, while 4.7 percent use Google Apps for Work.", "locator": "Second paragraph; raw copy raw/office-suites-and-alternatives/gartner/gartner-2016-02-01-cloud-email-gaining-traction.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Gartner used once, as the brief allows. It measures cloud email routing, a proxy for which suite a company buys, not users. The rest (87%) ran on-premises, hybrid, hosted or other email. Gartner said Microsoft led among large companies and Google did better among small ones; sample_n is 'nearly 40,000'. A decade old: context only.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gartner-2016-02-01-cloud-email-public-companies-office-365-8-5pct-google-4-7pct", "citation_text": "8.5% of public companies used Office 365 for cloud email and 4.7% used Google Apps for Work, in Gartner's 2016 scan of nearly 40,000 companies' email routing records (Gartner, 2016). Source: Gartner, \"Gartner Says Cloud Email Is Gaining Traction Among Enterprises Worldwide (Gartner press release, Stamford, 1 February 2016)\" (https://www.gartner.com/en/newsroom/press-releases/2016-02-01-gartner-says-cloud-email-is-gaining-traction-among-enterprises-worldwide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gartner-2016-02-01-cloud-email-public-companies-office-365-8-5pct-google-4-7pct." }, { "id": "apache-openoffice-downloads-2013-54-0-million-derived", "family": "office-suites-and-alternatives", "statement": "54.0 million downloads of Apache OpenOffice via SourceForge in 2013, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 54033630, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "54.0 million", "display_label": "Apache OpenOffice download data, 2013", "display_hook": null, "row_label": "2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2013-12-29,119271,84882312 2013-12-30,129579,85011891 2013-12-31,97055,85108946", "locator": "Rows dated 2013-01-01 to 2013-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2013-01-01..2013-12-31 in aoo-downloads.txt (equals the cumulative on 2013-12-31 minus the cumulative on 2012-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2013-54-0-million-derived", "citation_text": "54.0 million downloads of Apache OpenOffice via SourceForge in 2013, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2013-54-0-million-derived." }, { "id": "apache-openoffice-downloads-2014-46-5-million-derived", "family": "office-suites-and-alternatives", "statement": "46.5 million downloads of Apache OpenOffice via SourceForge in 2014, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 46478210, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "46.5 million", "display_label": "Apache OpenOffice download data, 2014", "display_hook": null, "row_label": "2014", "publisher_short": null, "geography": "Worldwide", "period": "2014", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2014-12-29,105047,131409269 2014-12-30,102761,131512030 2014-12-31,75126,131587156", "locator": "Rows dated 2014-01-01 to 2014-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2014-01-01..2014-12-31 in aoo-downloads.txt (equals the cumulative on 2014-12-31 minus the cumulative on 2013-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2014-46-5-million-derived", "citation_text": "46.5 million downloads of Apache OpenOffice via SourceForge in 2014, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2014-46-5-million-derived." }, { "id": "apache-openoffice-downloads-2015-38-3-million-derived", "family": "office-suites-and-alternatives", "statement": "38.3 million downloads of Apache OpenOffice via SourceForge in 2015, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 38335939, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "38.3 million", "display_label": "Apache OpenOffice download data, 2015", "display_hook": null, "row_label": "2015", "publisher_short": null, "geography": "Worldwide", "period": "2015", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2015-12-29,126382,169728875 2015-12-30,109542,169838417 2015-12-31,84678,169923095", "locator": "Rows dated 2015-01-01 to 2015-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2015-01-01..2015-12-31 in aoo-downloads.txt (equals the cumulative on 2015-12-31 minus the cumulative on 2014-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2015-38-3-million-derived", "citation_text": "38.3 million downloads of Apache OpenOffice via SourceForge in 2015, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2015-38-3-million-derived." }, { "id": "apache-openoffice-downloads-2016-38-4-million-derived", "family": "office-suites-and-alternatives", "statement": "38.4 million downloads of Apache OpenOffice via SourceForge in 2016, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 38412807, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "38.4 million", "display_label": "Apache OpenOffice download data, 2016", "display_hook": null, "row_label": "2016", "publisher_short": null, "geography": "Worldwide", "period": "2016", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2016-12-29,95922,208187478 2016-12-30,86840,208274318 2016-12-31,61584,208335902", "locator": "Rows dated 2016-01-01 to 2016-12-31 (366 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2016-01-01..2016-12-31 in aoo-downloads.txt (equals the cumulative on 2016-12-31 minus the cumulative on 2015-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2016-38-4-million-derived", "citation_text": "38.4 million downloads of Apache OpenOffice via SourceForge in 2016, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2016-38-4-million-derived." }, { "id": "apache-openoffice-downloads-2017-30-7-million-derived", "family": "office-suites-and-alternatives", "statement": "30.7 million downloads of Apache OpenOffice via SourceForge in 2017, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 30744597, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "30.7 million", "display_label": "Apache OpenOffice download data, 2017", "display_hook": null, "row_label": "2017", "publisher_short": null, "geography": "Worldwide", "period": "2017", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2017-12-29,71089,238959455 2017-12-30,64772,239024227 2017-12-31,56272,239080499", "locator": "Rows dated 2017-01-01 to 2017-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2017-01-01..2017-12-31 in aoo-downloads.txt (equals the cumulative on 2017-12-31 minus the cumulative on 2016-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2017-30-7-million-derived", "citation_text": "30.7 million downloads of Apache OpenOffice via SourceForge in 2017, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2017-30-7-million-derived." }, { "id": "apache-openoffice-downloads-2018-24-6-million-derived", "family": "office-suites-and-alternatives", "statement": "24.6 million downloads of Apache OpenOffice via SourceForge in 2018, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 24581655, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "24.6 million", "display_label": "Apache OpenOffice download data, 2018", "display_hook": null, "row_label": "2018", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2018-12-29,50019,263575080 2018-12-30,47191,263622271 2018-12-31,39883,263662154", "locator": "Rows dated 2018-01-01 to 2018-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2018-01-01..2018-12-31 in aoo-downloads.txt (equals the cumulative on 2018-12-31 minus the cumulative on 2017-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2018-24-6-million-derived", "citation_text": "24.6 million downloads of Apache OpenOffice via SourceForge in 2018, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2018-24-6-million-derived." }, { "id": "apache-openoffice-downloads-2019-19-1-million-derived", "family": "office-suites-and-alternatives", "statement": "19.1 million downloads of Apache OpenOffice via SourceForge in 2019, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 19117799, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "19.1 million", "display_label": "Apache OpenOffice download data, 2019", "display_hook": null, "row_label": "2019", "publisher_short": null, "geography": "Worldwide", "period": "2019", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2019-12-29,40735,282696739 2019-12-30,48574,282745313 2019-12-31,34640,282779953", "locator": "Rows dated 2019-01-01 to 2019-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2019-01-01..2019-12-31 in aoo-downloads.txt (equals the cumulative on 2019-12-31 minus the cumulative on 2018-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2019-19-1-million-derived", "citation_text": "19.1 million downloads of Apache OpenOffice via SourceForge in 2019, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2019-19-1-million-derived." }, { "id": "apache-openoffice-downloads-2020-21-8-million-derived", "family": "office-suites-and-alternatives", "statement": "21.8 million downloads of Apache OpenOffice via SourceForge in 2020, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 21787868, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "21.8 million", "display_label": "Apache OpenOffice download data, 2020", "display_hook": null, "row_label": "2020", "publisher_short": null, "geography": "Worldwide", "period": "2020", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2020-12-29,57549,304475254 2020-12-30,53390,304528644 2020-12-31,39177,304567821", "locator": "Rows dated 2020-01-01 to 2020-12-31 (366 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2020-01-01..2020-12-31 in aoo-downloads.txt (equals the cumulative on 2020-12-31 minus the cumulative on 2019-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2020-21-8-million-derived", "citation_text": "21.8 million downloads of Apache OpenOffice via SourceForge in 2020, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2020-21-8-million-derived." }, { "id": "apache-openoffice-downloads-2021-18-5-million-derived", "family": "office-suites-and-alternatives", "statement": "18.5 million downloads of Apache OpenOffice via SourceForge in 2021, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 18487478, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "18.5 million", "display_label": "Apache OpenOffice download data, 2021", "display_hook": null, "row_label": "2021", "publisher_short": null, "geography": "Worldwide", "period": "2021", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2021-12-29,43079,322988554 2021-12-30,39235,323027789 2021-12-31,27510,323055299", "locator": "Rows dated 2021-01-01 to 2021-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2021-01-01..2021-12-31 in aoo-downloads.txt (equals the cumulative on 2021-12-31 minus the cumulative on 2020-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2021-18-5-million-derived", "citation_text": "18.5 million downloads of Apache OpenOffice via SourceForge in 2021, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2021-18-5-million-derived." }, { "id": "apache-openoffice-downloads-2022-17-2-million-derived", "family": "office-suites-and-alternatives", "statement": "17.2 million downloads of Apache OpenOffice via SourceForge in 2022, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 17163918, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "17.2 million", "display_label": "Apache OpenOffice download data, 2022", "display_hook": null, "row_label": "2022", "publisher_short": null, "geography": "Worldwide", "period": "2022", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2022-12-29,60282,340110723 2022-12-30,63235,340173958 2022-12-31,45259,340219217", "locator": "Rows dated 2022-01-01 to 2022-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2022-01-01..2022-12-31 in aoo-downloads.txt (equals the cumulative on 2022-12-31 minus the cumulative on 2021-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2022-17-2-million-derived", "citation_text": "17.2 million downloads of Apache OpenOffice via SourceForge in 2022, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2022-17-2-million-derived." }, { "id": "apache-openoffice-downloads-2023-25-9-million-derived", "family": "office-suites-and-alternatives", "statement": "25.9 million downloads of Apache OpenOffice via SourceForge in 2023, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 25883122, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "25.9 million", "display_label": "Apache OpenOffice download data, 2023", "display_hook": null, "row_label": "2023", "publisher_short": null, "geography": "Worldwide", "period": "2023", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2023-12-29,133011,365942645 2023-12-30,90676,366033321 2023-12-31,69018,366102339", "locator": "Rows dated 2023-01-01 to 2023-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2023-01-01..2023-12-31 in aoo-downloads.txt (equals the cumulative on 2023-12-31 minus the cumulative on 2022-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2023-25-9-million-derived", "citation_text": "25.9 million downloads of Apache OpenOffice via SourceForge in 2023, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2023-25-9-million-derived." }, { "id": "apache-openoffice-downloads-2024-18-1-million-derived", "family": "office-suites-and-alternatives", "statement": "18.1 million downloads of Apache OpenOffice via SourceForge in 2024, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": null, "short_refs": null, "value": 18127703, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "18.1 million", "display_label": "Apache OpenOffice download data, 2024", "display_hook": null, "row_label": "2024", "publisher_short": null, "geography": "Worldwide", "period": "2024", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2024-12-29,23270,384183216 2024-12-30,26519,384209735 2024-12-31,20307,384230042", "locator": "Rows dated 2024-01-01 to 2024-12-31 (366 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2024-01-01..2024-12-31 in aoo-downloads.txt (equals the cumulative on 2024-12-31 minus the cumulative on 2023-12-31)", "headline": false, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2024-18-1-million-derived", "citation_text": "18.1 million downloads of Apache OpenOffice via SourceForge in 2024, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2024-18-1-million-derived." }, { "id": "apache-openoffice-downloads-2025-11-6-million-derived", "family": "office-suites-and-alternatives", "statement": "11.6 million downloads of Apache OpenOffice via SourceForge in 2025, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026).", "short_statement": "Apache OpenOffice was downloaded **11.6 million** times in 2025, down from 54.0 million in 2013; it publishes no count of users (Apache OpenOffice, 2026).", "short_refs": [ "apache-openoffice-downloads-2013-54-0-million-derived" ], "value": 11608355, "unit": "full-install downloads of Apache OpenOffice via SourceForge in the calendar year (sum of daily counts)", "display_value": "11.6 million", "display_label": "Apache OpenOffice download data, 2025", "display_hook": null, "row_label": "2025", "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Full-install downloads of Apache OpenOffice from SourceForge, worldwide", "sample_n": null, "publisher": "Apache OpenOffice (The Apache Software Foundation)", "source_title": "Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html", "source_url": "https://www.openoffice.org/stats/aoo-downloads.txt", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-09-20", "accessed_at": "2026-10-14", "quote": "2025-12-29,34845,395770872 2025-12-30,37578,395808450 2025-12-31,29947,395838397", "locator": "Rows dated 2025-01-01 to 2025-12-31 (365 days); the quote is the year's last three rows (date, daily downloads, cumulative); raw copy raw/office-suites-and-alternatives/openoffice/aoo-downloads-sourceforge-daily-2012-05-07-to-2026-09-20.csv.txt", "derived": true, "formula": "sum of the daily download column for 2025-01-01..2025-12-31 in aoo-downloads.txt (equals the cumulative on 2025-12-31 minus the cumulative on 2024-12-31)", "headline": true, "series": "apache-openoffice-downloads-per-year", "history": [], "notes": "Downloads are not users ('This is a download count, not a user count', openoffice.org/stats/downloads.html). Peak year 2013 (54.0 million); 2025 was 11.6 million, about a quarter of LibreOffice's 44.8 million from its own site that year. 2012 (from 7 May, 31.1 million) and 2026 (to 20 September, 8.9 million) are partial years and not recorded.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2025-11-6-million-derived", "citation_text": "11.6 million downloads of Apache OpenOffice via SourceForge in 2025, summed from the project's daily download counts, downloads rather than users (derived from Apache OpenOffice, 2026). Source: Apache OpenOffice (The Apache Software Foundation), \"Apache OpenOffice download statistics data file (aoo-downloads.txt), linked from openoffice.org/stats/downloads.html\" (https://www.openoffice.org/stats/aoo-downloads.txt). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#apache-openoffice-downloads-2025-11-6-million-derived." }, { "id": "aboutchromebooks-2026-02-26-restates-google-workspace-3-billion-monthly-active-users", "family": "office-suites-and-alternatives", "statement": "About Chromebooks wrote in February 2026 that Google Workspace had over 3 billion monthly active users and 11 million paying customers 'according to Alphabet's Q4 2025 earnings report', two claims Google's own sources do not support (About Chromebooks, 2026).", "short_statement": null, "short_refs": null, "value": 3000000000, "unit": "Google Workspace users as restated (the roundup calls them monthly active users)", "display_value": "over 3 billion", "display_label": "About Chromebooks, February 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-02", "population": "Google Workspace users as the roundup describes them", "sample_n": null, "publisher": "About Chromebooks", "source_title": "Google Workspace Integration And Usage Statistics 2026 (About Chromebooks, Dominic Reigns, 22 September 2025, updated 26 February 2026)", "source_url": "https://aboutchromebooks.com/google-workspace-integration-usage-rates", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-26", "accessed_at": "2026-10-14", "quote": "Google Workspace now has over 3 billion active monthly users and 11 million paying customers, according to Alphabet’s Q4 2025 earnings report released in February 2026.", "locator": "Introduction; raw copy raw/office-suites-and-alternatives/restatements/aboutchromebooks-2026-02-26-google-workspace-3-billion-monthly-users.txt", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Drift: (1) Google says 'users' (accounts, free Gmail included), never 'monthly active users'; (2) the 11 million comes from Google Cloud press-release boilerplate (April to December 2025), and Alphabet's fourth-quarter 2025 CEO remarks give no Workspace customer count; (3) the same page says 'up from 8 million in early 2025', but Google said over 10 million in January 2025; (4) it adds 'The platform holds 50.34% of the productivity software market globally', a technographics-style share with no method. Numbers we will not publish: the monthly-active wording and the market share.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#aboutchromebooks-2026-02-26-restates-google-workspace-3-billion-monthly-active-users", "citation_text": "About Chromebooks wrote in February 2026 that Google Workspace had over 3 billion monthly active users and 11 million paying customers 'according to Alphabet's Q4 2025 earnings report', two claims Google's own sources do not support (About Chromebooks, 2026). Source: About Chromebooks, \"Google Workspace Integration And Usage Statistics 2026 (About Chromebooks, Dominic Reigns, 22 September 2025, updated 26 February 2026)\" (https://aboutchromebooks.com/google-workspace-integration-usage-rates). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#aboutchromebooks-2026-02-26-restates-google-workspace-3-billion-monthly-active-users." }, { "id": "avast-2019-01-22-pc-trends-google-chrome-installed-on-91pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "91% of the PCs in Avast's 2018 sample had Google Chrome installed, the most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": "Google Chrome was installed on **91%** of PCs in 2018, the most of any program, in the last published census of installed software (Avast, 2019).", "short_refs": null, "value": 91, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "91%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "Google Chrome", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Chrome is 2018’s most installed PC program ... 1 Google Chrome Google Inc. 91% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 1", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-google-chrome", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 79%. Avast's press release says Chrome 'jumped to the top of the list in 2018, increasing its share of installs from 79% to 91% in the last 12 months'; Chrome was already number 1 (79%) in the Q3 2017 edition, so it did not 'jump to the top'. Tools and frameworks were listed separately in this edition (MS Visual C++ Redistributable 89%, Adobe Flash Player ActiveX 79%, Microsoft .NET Framework 41%, Java 8 30%), so Flash and Java no longer appear in the top 20 programs as they did in Q3 2017.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-google-chrome-installed-on-91pct-of-pcs", "citation_text": "91% of the PCs in Avast's 2018 sample had Google Chrome installed, the most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-google-chrome-installed-on-91pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-adobe-acrobat-reader-installed-on-61pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "61% of the PCs in Avast's 2018 sample had Adobe Acrobat Reader installed, the second most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": "Adobe Acrobat Reader was on **61%** of PCs in a 2018 census of installed software, WinRAR on 48% and Microsoft Office on 45%.", "short_refs": [ "avast-2019-01-22-pc-trends-winrar-installed-on-48pct-of-pcs", "avast-2019-01-22-pc-trends-microsoft-office-installed-on-45pct-of-pcs" ], "value": 61, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "61%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "Adobe Acrobat Reader", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 2 Adobe Acrobat Reader Adobe Systems 61% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 2", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-adobe-reader", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 27%. Contradiction: the report's table shows 61% while Avast's press release of the same day says 'Adobe Acrobat Reader (60%)'. The jump from 27% ('Adobe Reader') in Q3 2017 is unexplained and may reflect how Avast grouped Reader versions.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-adobe-acrobat-reader-installed-on-61pct-of-pcs", "citation_text": "61% of the PCs in Avast's 2018 sample had Adobe Acrobat Reader installed, the second most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-adobe-acrobat-reader-installed-on-61pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-winrar-installed-on-48pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "48% of the PCs in Avast's 2018 sample had WinRAR installed, the third most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 48, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "48%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "WinRAR", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 3 Winrar win.rar gmbh 48% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 3", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-winrar", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 35%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-winrar-installed-on-48pct-of-pcs", "citation_text": "48% of the PCs in Avast's 2018 sample had WinRAR installed, the third most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-winrar-installed-on-48pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-microsoft-office-installed-on-45pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "45% of the PCs in Avast's 2018 sample had Microsoft Office installed, the fourth most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 45, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "45%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "Microsoft Office", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 4 Microsoft Office Microsoft Corporation 45% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 4", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-microsoft-office", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). The report adds that 'The versions installed range from Office 2007 to Office 2016 and Office 365' and lists an Office version mix on page 10 (Office Enterprise 2007 15%, Office Professional Plus 2013 10%, Office 365 8%): that version-mix sample belongs to the microsoft-office-versions family (overlap rule). Quote shows the PDF's 'ffi' ligature as plain letters.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-microsoft-office-installed-on-45pct-of-pcs", "citation_text": "45% of the PCs in Avast's 2018 sample had Microsoft Office installed, the fourth most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-microsoft-office-installed-on-45pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-mozilla-firefox-installed-on-42pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "42% of the PCs in Avast's 2018 sample had Mozilla Firefox installed, the fifth most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 42, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "42%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "Mozilla Firefox", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 5 Mozilla Firefox Mozilla corporation 42% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 5", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-mozilla-firefox", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 44%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-mozilla-firefox-installed-on-42pct-of-pcs", "citation_text": "42% of the PCs in Avast's 2018 sample had Mozilla Firefox installed, the fifth most installed program in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-mozilla-firefox-installed-on-42pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-vlc-media-player-installed-on-32pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "32% of the PCs in Avast's 2018 sample had VLC Media Player installed, number 6 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 32, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "32%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "VLC media player", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 6 VLC Media PLayer Videolan 32% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 6", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-vlc-media-player", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 31%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-vlc-media-player-installed-on-32pct-of-pcs", "citation_text": "32% of the PCs in Avast's 2018 sample had VLC Media Player installed, number 6 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-vlc-media-player-installed-on-32pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-skype-installed-on-30pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "30% of the PCs in Avast's 2018 sample had Skype installed, number 7 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 30, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "30%", "display_label": "", "display_hook": null, "row_label": "Skype", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 7 Skype Skype Technologies s.a. 30% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 7", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-skype", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 39%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-skype-installed-on-30pct-of-pcs", "citation_text": "30% of the PCs in Avast's 2018 sample had Skype installed, number 7 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-skype-installed-on-30pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-ccleaner-installed-on-25pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "25% of the PCs in Avast's 2018 sample had CCleaner installed, number 8 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 25, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "25%", "display_label": "", "display_hook": null, "row_label": "CCleaner", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 8 CCleaner Piriform 25% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 8", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-ccleaner", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 23%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-ccleaner-installed-on-25pct-of-pcs", "citation_text": "25% of the PCs in Avast's 2018 sample had CCleaner installed, number 8 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-ccleaner-installed-on-25pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-itunes-installed-on-18pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "18% of the PCs in Avast's 2018 sample had iTunes installed, number 9 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "18%", "display_label": "", "display_hook": null, "row_label": "iTunes", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 9 iTunes Apple Inc. 18% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 9", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-itunes", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 19%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-itunes-installed-on-18pct-of-pcs", "citation_text": "18% of the PCs in Avast's 2018 sample had iTunes installed, number 9 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-itunes-installed-on-18pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-teamviewer-installed-on-18pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "18% of the PCs in Avast's 2018 sample had TeamViewer installed, number 10 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 18, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "18%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "TeamViewer", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 10 Teamviewer Teamviewer 18% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 10", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-teamviewer", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 16%. Q3 2017 edition: 'over 16% have the remote management tool TeamViewer installed'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-teamviewer-installed-on-18pct-of-pcs", "citation_text": "18% of the PCs in Avast's 2018 sample had TeamViewer installed, number 10 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-teamviewer-installed-on-18pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-windows-live-essentials-installed-on-16pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "16% of the PCs in Avast's 2018 sample had Windows Live Essentials installed, number 11 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 16, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "16%", "display_label": "", "display_hook": null, "row_label": "Windows Live Essentials", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 11 Windows Live Essentials Microsoft corporation 16% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 11", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-windows-live-essentials", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-windows-live-essentials-installed-on-16pct-of-pcs", "citation_text": "16% of the PCs in Avast's 2018 sample had Windows Live Essentials installed, number 11 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-windows-live-essentials-installed-on-16pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-7-zip-installed-on-14pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "14% of the PCs in Avast's 2018 sample had 7-Zip installed, number 12 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "14%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "7-Zip", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 12 7-Zip Igor Pavlov 14% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 12", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-7-zip", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-7-zip-installed-on-14pct-of-pcs", "citation_text": "14% of the PCs in Avast's 2018 sample had 7-Zip installed, number 12 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-7-zip-installed-on-14pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-steam-installed-on-11pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "11% of the PCs in Avast's 2018 sample had Steam installed, number 13 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "Steam", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 13 Steam Valve Corporation 11% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 13", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-steam", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 10%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-steam-installed-on-11pct-of-pcs", "citation_text": "11% of the PCs in Avast's 2018 sample had Steam installed, number 13 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-steam-installed-on-11pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-dropbox-installed-on-11pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "11% of the PCs in Avast's 2018 sample had Dropbox installed, number 14 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "11%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": "Dropbox", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 14 Dropbox Dropbox 11% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 14", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-dropbox", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). The only cloud-storage client in the top 20; Microsoft OneDrive and Google's Drive client do not appear in the list.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-dropbox-installed-on-11pct-of-pcs", "citation_text": "11% of the PCs in Avast's 2018 sample had Dropbox installed, number 14 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-dropbox-installed-on-11pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-opera-installed-on-11pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "11% of the PCs in Avast's 2018 sample had Opera installed, number 15 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 11, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "11%", "display_label": "", "display_hook": null, "row_label": "Opera", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 15 Opera Opera Software 11% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 15", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-opera", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 9%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-opera-installed-on-11pct-of-pcs", "citation_text": "11% of the PCs in Avast's 2018 sample had Opera installed, number 15 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-opera-installed-on-11pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "10% of the PCs in Avast's 2018 sample had CyberLink PowerDVD installed, number 16 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "CyberLink PowerDVD", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 16 Cyberlink Powerdvd Cyberlink Corporation 10% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 16", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-powerdvd", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 10%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs", "citation_text": "10% of the PCs in Avast's 2018 sample had CyberLink PowerDVD installed, number 16 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-cyberlink-powerdirector-installed-on-10pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "10% of the PCs in Avast's 2018 sample had CyberLink PowerDirector installed, number 17 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "CyberLink PowerDirector", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 17 Cyberlink Powerdirector Cyberlink Corporation 10% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 17", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-powerdirector", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 9%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-powerdirector-installed-on-10pct-of-pcs", "citation_text": "10% of the PCs in Avast's 2018 sample had CyberLink PowerDirector installed, number 17 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-powerdirector-installed-on-10pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-hp-photo-creations-installed-on-9pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "9% of the PCs in Avast's 2018 sample had HP Photo Creations installed, number 18 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "HP Photo Creations", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 18 HP Photo Creations Hewlett Packard 9% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 18", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-hp-photo-creations", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-hp-photo-creations-installed-on-9pct-of-pcs", "citation_text": "9% of the PCs in Avast's 2018 sample had HP Photo Creations installed, number 18 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-hp-photo-creations-installed-on-9pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-cyberlink-youcam-installed-on-8pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "8% of the PCs in Avast's 2018 sample had CyberLink YouCam installed, number 19 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "CyberLink YouCam", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 19 Cyberlink YouCam Cyberlink Corporation 8% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 19", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-youcam", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 9%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-youcam-installed-on-8pct-of-pcs", "citation_text": "8% of the PCs in Avast's 2018 sample had CyberLink YouCam installed, number 19 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-youcam-installed-on-8pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "7% of the PCs in Avast's 2018 sample had CyberLink Power2Go installed, number 20 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "CyberLink Power2Go", "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Top Installed Programs ... 20 Cyberlink Power2Go Cyberlink Corporation 7% TOTAL INSTALLS", "locator": "Report page 4 (PDF page 5), 'Top Installed Programs' table, rank 20", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-power2go", "history": [], "notes": "Install share = share of the 163 million devices in Avast's Automatic Software Updater data with the program installed; an install is not proof of use. Avast excluded its own, AVG's and third-party security products from the lists. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). Same measure in Avast's Q3 2017 edition (155 million users): 7%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs", "citation_text": "7% of the PCs in Avast's 2018 sample had CyberLink Power2Go installed, number 20 of the 20 most installed programs in Avast's PC Trends Report 2019, drawn from 163 million devices running Avast or AVG security software (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs." }, { "id": "avast-2019-01-22-pc-trends-sample-163-million-devices", "family": "pc-installed-software-utilities-storage-security", "statement": "163 million devices running Avast or AVG security software supplied the anonymised data behind Avast's PC Trends Report 2019, the largest of the three PC Trends editions (Avast, 2019).", "short_statement": "A 2018 census of installed software covered **163 million** PCs running Avast or AVG security software.", "short_refs": null, "value": 163000000, "unit": "devices in the sample", "display_value": "163 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "The core data used in this report is collected through the Automatic Software Updater feature, a functionality included in Avast and AVG security software and consists of anonymized datasets from a total of 163 million devices.", "locator": "Report page 16 (PDF page 17), 'Methodology'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-sample-size", "history": [], "notes": "Methodology also says Avast combined 'real-world data and global statistics from Statista and other sources' and excluded security products from the lists. Earlier editions: 116 million users (Q1 2017, sampled January 2017), 155 million users (Q3 2017). A Japan-only release of 2 October 2018 described an interim 'first half 2018' edition from 'more than 160 million' PC users (press.avast.com/ja-jp, Wayback; raw copy raw/pc-installed-software-utilities-storage-security/wayback-avast-press-ja-pc-trends-2018-h1.html); no English edition of it was found. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-sample-163-million-devices", "citation_text": "163 million devices running Avast or AVG security software supplied the anonymised data behind Avast's PC Trends Report 2019, the largest of the three PC Trends editions (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-sample-163-million-devices." }, { "id": "avast-2019-01-22-pc-trends-55pct-of-pc-applications-out-of-date", "family": "pc-installed-software-utilities-storage-security", "statement": "55% of PC applications installed worldwide were out of date in Avast's PC Trends Report 2019, based on 163 million devices (Avast, 2019).", "short_statement": "**55%** of the applications on the PCs in a 2018 census of installed software were out of date.", "short_refs": null, "value": 55, "unit": "% of installed applications not on the latest version", "display_value": "55%", "display_label": "Avast PC Trends Report 2019, 163 million devices", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 reveals over half of PC software is out-of-date, putting users at risk (Avast press release, Gen Digital newsroom, 22 January 2019)", "source_url": "https://newsroom.gendigital.com/2019-01-22-Avast-PC-Trends-Report-2019-reveals-over-half-of-PC-software-is-out-of-date,-putting-users-at-risk", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Avast (LSE: AVST), the global leader in digital security products, today revealed that more than half (55%) of PC applications installed worldwide are out-of-date", "locator": "Press release, first paragraph; the report (page 7) repeats '55% of all programs worldwide are out-of-date'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-share-of-programs-out-of-date", "history": [], "notes": "Id reused from windows-11-adoption-statistics (same figure, re-fetched 2026-10-14 from the Gen Digital newsroom copy of Avast's release). The report itself says '48% of applications installed on PCs worldwide were out-of-date in 2017 and that has now risen'. Q1 2017 edition: 52% 'of the most popular PC applications'. Raw copy: raw/pc-installed-software-utilities-storage-security/gendigital-2019-01-22-avast-pc-trends-2019.html", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-55pct-of-pc-applications-out-of-date", "citation_text": "55% of PC applications installed worldwide were out of date in Avast's PC Trends Report 2019, based on 163 million devices (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 reveals over half of PC software is out-of-date, putting users at risk (Avast press release, Gen Digital newsroom, 22 January 2019)\" (https://newsroom.gendigital.com/2019-01-22-Avast-PC-Trends-Report-2019-reveals-over-half-of-PC-software-is-out-of-date,-putting-users-at-risk). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-55pct-of-pc-applications-out-of-date." }, { "id": "avast-2017-q3-pc-trends-google-chrome-installed-on-79pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "79% of the PCs in Avast's Q3 2017 sample had Google Chrome installed, the most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 79, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "79%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "Google Chrome", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Based on statistics from millions of PCs, the number one program is Google Chrome which is installed on 79% of all PCs.", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 1", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-google-chrome", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 91%. The report adds that this is 'in line with Chrome's dramatic expansion in the last 2 years when it rose from 25% in early 2015 to almost 60% in early 2017'; those two figures are browser usage shares from an external tracker the report links to, not Avast install shares. Olhar Digital (14 March 2018) restated them as installs on Avast's machines.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-google-chrome-installed-on-79pct-of-pcs", "citation_text": "79% of the PCs in Avast's Q3 2017 sample had Google Chrome installed, the most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-google-chrome-installed-on-79pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-adobe-flash-player-installed-on-77pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "77% of the PCs in Avast's Q3 2017 sample had Adobe Flash Player installed, the second most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 77, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "77%", "display_label": "", "display_hook": null, "row_label": "Adobe Flash Player", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "2 Adobe Flash Player 77%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 2", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-adobe-flash-player", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). In the 2019 edition Avast moved frameworks to a separate list (Flash Player ActiveX 79%, Java 8 30%), so this figure has no like-for-like successor.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-flash-player-installed-on-77pct-of-pcs", "citation_text": "77% of the PCs in Avast's Q3 2017 sample had Adobe Flash Player installed, the second most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-flash-player-installed-on-77pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-java-installed-on-59pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "59% of the PCs in Avast's Q3 2017 sample had Java (Oracle) installed, the third most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 59, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "59%", "display_label": "", "display_hook": null, "row_label": "Java", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "3 Java 59%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 3", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-java", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). In the 2019 edition Avast moved frameworks to a separate list (Flash Player ActiveX 79%, Java 8 30%), so this figure has no like-for-like successor.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-java-installed-on-59pct-of-pcs", "citation_text": "59% of the PCs in Avast's Q3 2017 sample had Java (Oracle) installed, the third most installed program in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-java-installed-on-59pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-mozilla-firefox-installed-on-44pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "44% of the PCs in Avast's Q3 2017 sample had Mozilla Firefox installed, number 4 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 44, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "44%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "Mozilla Firefox", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "4 Mozilla Firefox 44%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 4", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-mozilla-firefox", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 42%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-mozilla-firefox-installed-on-44pct-of-pcs", "citation_text": "44% of the PCs in Avast's Q3 2017 sample had Mozilla Firefox installed, number 4 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-mozilla-firefox-installed-on-44pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-skype-installed-on-39pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "39% of the PCs in Avast's Q3 2017 sample had Skype installed, number 5 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 39, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "39%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "Skype", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "5 Skype 39%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 5", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-skype", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 30%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-skype-installed-on-39pct-of-pcs", "citation_text": "39% of the PCs in Avast's Q3 2017 sample had Skype installed, number 5 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-skype-installed-on-39pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-winrar-installed-on-35pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "35% of the PCs in Avast's Q3 2017 sample had WinRAR installed, number 6 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 35, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "35%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "WinRAR", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "6 Winrar 35%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 6", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-winrar", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 48%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-winrar-installed-on-35pct-of-pcs", "citation_text": "35% of the PCs in Avast's Q3 2017 sample had WinRAR installed, number 6 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-winrar-installed-on-35pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-vlc-media-player-installed-on-31pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "31% of the PCs in Avast's Q3 2017 sample had VLC Media Player installed, number 7 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 31, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "31%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "VLC media player", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "7 VLC Media Player 31%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 7", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-vlc-media-player", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 32%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-vlc-media-player-installed-on-31pct-of-pcs", "citation_text": "31% of the PCs in Avast's Q3 2017 sample had VLC Media Player installed, number 7 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-vlc-media-player-installed-on-31pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-adobe-reader-installed-on-27pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "27% of the PCs in Avast's Q3 2017 sample had Adobe Reader installed, number 8 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 27, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "27%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "Adobe Reader", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "8 Adobe Reader 27%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 8", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-adobe-reader", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 61%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-reader-installed-on-27pct-of-pcs", "citation_text": "27% of the PCs in Avast's Q3 2017 sample had Adobe Reader installed, number 8 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-reader-installed-on-27pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-ccleaner-installed-on-23pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "23% of the PCs in Avast's Q3 2017 sample had CCleaner installed, number 9 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 23, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "23%", "display_label": "", "display_hook": null, "row_label": "CCleaner", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "9 CCleaner 23%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 9", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-ccleaner", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 25%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-ccleaner-installed-on-23pct-of-pcs", "citation_text": "23% of the PCs in Avast's Q3 2017 sample had CCleaner installed, number 9 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-ccleaner-installed-on-23pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-itunes-installed-on-19pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "19% of the PCs in Avast's Q3 2017 sample had iTunes installed, number 10 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 19, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "19%", "display_label": "", "display_hook": null, "row_label": "iTunes", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "10 iTunes 19%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 10", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-itunes", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 18%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-itunes-installed-on-19pct-of-pcs", "citation_text": "19% of the PCs in Avast's Q3 2017 sample had iTunes installed, number 10 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-itunes-installed-on-19pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-teamviewer-installed-on-16pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "16% of the PCs in Avast's Q3 2017 sample had TeamViewer installed, number 11 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 16, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "16%", "display_label": "Avast PC Trends Report Q3 2017, 155 million users", "display_hook": null, "row_label": "TeamViewer", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Still, over 16% have the remote management tool TeamViewer installed.", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 11; page 4 text", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-teamviewer", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 18%. The report: 'over 16% have the remote management tool TeamViewer installed', which it attributes to TeamViewer's integrations with ServiceNow, Salesforce, Zendesk and Microsoft Intune.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-teamviewer-installed-on-16pct-of-pcs", "citation_text": "16% of the PCs in Avast's Q3 2017 sample had TeamViewer installed, number 11 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-teamviewer-installed-on-16pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-adobe-shockwave-player-installed-on-14pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "14% of the PCs in Avast's Q3 2017 sample had Adobe Shockwave Player installed, number 12 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 14, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "14%", "display_label": "", "display_hook": null, "row_label": "Adobe Shockwave Player", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "12 Adobe Shockwave Player 14%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 12", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-adobe-shockwave-player", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-shockwave-player-installed-on-14pct-of-pcs", "citation_text": "14% of the PCs in Avast's Q3 2017 sample had Adobe Shockwave Player installed, number 12 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-adobe-shockwave-player-installed-on-14pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "10% of the PCs in Avast's Q3 2017 sample had CyberLink PowerDVD installed, number 13 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "CyberLink PowerDVD", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "13 Cyberlink PowerDVD 10%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 13", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-powerdvd", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 10%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs", "citation_text": "10% of the PCs in Avast's Q3 2017 sample had CyberLink PowerDVD installed, number 13 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-powerdvd-installed-on-10pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-steam-installed-on-10pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "10% of the PCs in Avast's Q3 2017 sample had Steam installed, number 14 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 10, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "10%", "display_label": "", "display_hook": null, "row_label": "Steam", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "One out of 10 PC users are into gaming, as 10% of the PCs have the popular gaming platform Steam installed.", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 14", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-steam", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 11%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-steam-installed-on-10pct-of-pcs", "citation_text": "10% of the PCs in Avast's Q3 2017 sample had Steam installed, number 14 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-steam-installed-on-10pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-opera-installed-on-9pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "9% of the PCs in Avast's Q3 2017 sample had Opera installed, number 15 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "Opera", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "15 Opera 9%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 15", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-opera", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 11%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-opera-installed-on-9pct-of-pcs", "citation_text": "9% of the PCs in Avast's Q3 2017 sample had Opera installed, number 15 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-opera-installed-on-9pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-cyberlink-powerdirector-installed-on-9pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "9% of the PCs in Avast's Q3 2017 sample had CyberLink PowerDirector installed, number 16 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "CyberLink PowerDirector", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "16 Cyberlink PowerDirector 9%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 16", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-powerdirector", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 10%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-powerdirector-installed-on-9pct-of-pcs", "citation_text": "9% of the PCs in Avast's Q3 2017 sample had CyberLink PowerDirector installed, number 16 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-powerdirector-installed-on-9pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-cyberlink-youcam-installed-on-9pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "9% of the PCs in Avast's Q3 2017 sample had CyberLink YouCam installed, number 17 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 9, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "9%", "display_label": "", "display_hook": null, "row_label": "CyberLink YouCam", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "17 Cyberlink YouCam 9%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 17", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-youcam", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 8%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-youcam-installed-on-9pct-of-pcs", "citation_text": "9% of the PCs in Avast's Q3 2017 sample had CyberLink YouCam installed, number 17 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-youcam-installed-on-9pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-quicktime-installed-on-8pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "8% of the PCs in Avast's Q3 2017 sample had QuickTime installed, number 18 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "QuickTime", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "18 QuickTime 8%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 18", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-quicktime", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-quicktime-installed-on-8pct-of-pcs", "citation_text": "8% of the PCs in Avast's Q3 2017 sample had QuickTime installed, number 18 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-quicktime-installed-on-8pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-google-earth-installed-on-8pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "8% of the PCs in Avast's Q3 2017 sample had Google Earth installed, number 19 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 8, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "8%", "display_label": "", "display_hook": null, "row_label": "Google Earth", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "19 Google Earth 8%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 19", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-google-earth", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-google-earth-installed-on-8pct-of-pcs", "citation_text": "8% of the PCs in Avast's Q3 2017 sample had Google Earth installed, number 19 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-google-earth-installed-on-8pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "7% of the PCs in Avast's Q3 2017 sample had CyberLink Power2Go installed, number 20 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 7, "unit": "% of PCs in Avast's sample with the program installed (install share)", "display_value": "7%", "display_label": "", "display_hook": null, "row_label": "CyberLink Power2Go", "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "20 Cyberlink Power2Go 7%", "locator": "Report page 5 (PDF page 6), 'The Top 20 Most Installed PC Programs' table, rank 20", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-install-share-cyberlink-power2go", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Same measure in the 2019 edition (2018 data, 163 million devices): 7%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs", "citation_text": "7% of the PCs in Avast's Q3 2017 sample had CyberLink Power2Go installed, number 20 of the 20 most installed programs in Avast's PC Trends Report Q3 2017, drawn from 155 million Avast and AVG users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-cyberlink-power2go-installed-on-7pct-of-pcs." }, { "id": "avast-2017-q3-pc-trends-sample-155-million-users", "family": "pc-installed-software-utilities-storage-security", "statement": "155 million users (118 million Avast and 37 million AVG) supplied the anonymised data behind Avast's PC Trends Report Q3 2017 (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 155000000, "unit": "users in the sample", "display_value": "155 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "contains anonymous data from a base sample of more than 155 million users world-wide and is extrapolated based on the global Windows desktop market share of roughly 620 million active PC users in June 2017", "locator": "Report page 14 (PDF page 15), 'Methodology' (also: 118,000,000 Avast users, 37,000,000 AVG users)", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-sample-size", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). The 620 million active PC users figure is Gartner's (Forecast: PCs, Ultramobiles and Mobile Phones, 3Q17 update), cited by Avast.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-sample-155-million-users", "citation_text": "155 million users (118 million Avast and 37 million AVG) supplied the anonymised data behind Avast's PC Trends Report Q3 2017 (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-sample-155-million-users." }, { "id": "avast-2017-q3-pc-trends-48pct-of-programs-out-of-date", "family": "pc-installed-software-utilities-storage-security", "statement": "48% of the instances of popular and security-critical programs (browsers, Skype, Adobe Reader, Flash) on the PCs in Avast's Q3 2017 sample of 155 million users were out of date (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 48, "unit": "% of program instances not on the latest version", "display_value": "48%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "48% of Programs are Out-of-Date! ... nearly half of all program instances were not up-to-date.", "locator": "Report page 6 (PDF page 7), 'Out-of-date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-share-of-programs-out-of-date", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). The report adds that PCs using Avast's paid Automatic Software Updater had only 10% of programs out of date. The 2019 edition recalls this as '48% of applications installed on PCs worldwide were out-of-date in 2017'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-48pct-of-programs-out-of-date", "citation_text": "48% of the instances of popular and security-critical programs (browsers, Skype, Adobe Reader, Flash) on the PCs in Avast's Q3 2017 sample of 155 million users were out of date (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-48pct-of-programs-out-of-date." }, { "id": "avast-2017-q3-pc-trends-average-pc-user-has-51-programs-installed", "family": "pc-installed-software-utilities-storage-security", "statement": "**51** programs were installed on the average PC in Avast's Q3 2017 sample of 155 million users, with Korea (79) and Japan (73) highest and Pakistan (29) lowest (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 51, "unit": "programs installed per PC (average)", "display_value": "51", "display_label": "Avast PC Trends Report Q3 2017", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "The Average User has 51 Programs Installed ... Korea and Japan top our lists with an average of 79 and 73 applications installed, while on average Pakistanis have 29", "locator": "Report page 4 (PDF page 5), 'Installed Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-average-programs-installed", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt). Q1 2017 edition: 49 programs.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-average-pc-user-has-51-programs-installed", "citation_text": "**51** programs were installed on the average PC in Avast's Q3 2017 sample of 155 million users, with Korea (79) and Japan (73) highest and Pakistan (29) lowest (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-average-pc-user-has-51-programs-installed." }, { "id": "avast-2017-q3-pc-trends-vlc-media-player-out-of-date-85pct", "family": "pc-installed-software-utilities-storage-security", "statement": "85% of VLC Media Player users in Avast's Q3 2017 sample ran an older version or had automatic updates disabled (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 85, "unit": "% of VLC Media Player installations not on the latest version", "display_value": "85%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Despite these benefits, 85% of users are running older versions or have automatic updates disabled.", "locator": "Report pages 7-8 (PDF pages 8-9), 'The Top 10 Most Out-of-Date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-vlc-media-player", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-vlc-media-player-out-of-date-85pct", "citation_text": "85% of VLC Media Player users in Avast's Q3 2017 sample ran an older version or had automatic updates disabled (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-vlc-media-player-out-of-date-85pct." }, { "id": "avast-2017-q3-pc-trends-mozilla-firefox-out-of-date-71pct", "family": "pc-installed-software-utilities-storage-security", "statement": "71% of Firefox users in Avast's Q3 2017 sample were not running the latest version of the browser (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 71, "unit": "% of Firefox installations not on the latest version", "display_value": "71%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Firefox: 71% of the Firefox users are not running the latest version of the browser, despite its automatic update feature.", "locator": "Report pages 7-8 (PDF pages 8-9), 'The Top 10 Most Out-of-Date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-mozilla-firefox", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-mozilla-firefox-out-of-date-71pct", "citation_text": "71% of Firefox users in Avast's Q3 2017 sample were not running the latest version of the browser (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-mozilla-firefox-out-of-date-71pct." }, { "id": "avast-2017-q3-pc-trends-7-zip-out-of-date-56pct", "family": "pc-installed-software-utilities-storage-security", "statement": "56% of 7-Zip users in Avast's Q3 2017 sample had an outdated version, down from 82% at the end of 2016 (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 56, "unit": "% of 7-Zip installations not on the latest version", "display_value": "56%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Down from the 82% of users who had an outdated version at the end of last year , only 56% of users have an outdated version", "locator": "Report pages 7-8 (PDF pages 8-9), 'The Top 10 Most Out-of-Date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-7-zip", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-7-zip-out-of-date-56pct", "citation_text": "56% of 7-Zip users in Avast's Q3 2017 sample had an outdated version, down from 82% at the end of 2016 (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-7-zip-out-of-date-56pct." }, { "id": "avast-2017-q3-pc-trends-winrar-out-of-date-55pct", "family": "pc-installed-software-utilities-storage-security", "statement": "55% of WinRAR installations in Avast's Q3 2017 sample were outdated, as the program does not update itself (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 55, "unit": "% of WinRAR installations not on the latest version", "display_value": "55%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "Since the program does not automatically update, it is not surprising that 55% of all WinRAR software is outdated.", "locator": "Report pages 7-8 (PDF pages 8-9), 'The Top 10 Most Out-of-Date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-winrar", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-winrar-out-of-date-55pct", "citation_text": "55% of WinRAR installations in Avast's Q3 2017 sample were outdated, as the program does not update itself (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-winrar-out-of-date-55pct." }, { "id": "avast-2017-q3-pc-trends-itunes-out-of-date-75pct", "family": "pc-installed-software-utilities-storage-security", "statement": "75% of iTunes installations in Avast's Q3 2017 sample were outdated (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 75, "unit": "% of iTunes installations not on the latest version", "display_value": "75%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-Q3", "population": "PCs of Avast and AVG users whose software-update scan data Avast analysed (155 million users: 118 million Avast, 37 million AVG; worldwide, Q3 2017)", "sample_n": 155000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)", "source_url": "https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-12-20", "accessed_at": "2026-10-14", "quote": "This decrease could explain why 75% of all iTunes installations are outdated.", "locator": "Report pages 7-8 (PDF pages 8-9), 'The Top 10 Most Out-of-Date Programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-itunes", "history": [], "notes": "Install share = share of the sampled PCs with the program installed (not proof of use). Avast's own products and competing antivirus products are excluded from the list. Publication date: the PDF was created on 19 December 2017 and uploaded to Avast's press kit on 20 December 2017 (HubSpot file timestamp); German press coverage followed in February 2018. Snapshot: https://web.archive.org/web/20210628012710/https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q3-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-itunes-out-of-date-75pct", "citation_text": "75% of iTunes installations in Avast's Q3 2017 sample were outdated (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q3 2017 (PDF, Avast press kit, December 2017)\" (https://press.avast.com/hubfs/media-materials/kits/PC-trends-report-Q3-2017/avast_q3_2017_pc_trends_report.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-q3-pc-trends-itunes-out-of-date-75pct." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-google-chrome-most-installed-program", "family": "pc-installed-software-utilities-storage-security", "statement": "Google Chrome was the most installed program on the PCs in Avast's January 2017 sample of 116 million Windows users, ahead of Adobe Reader and Flash Player (ActiveX); the PC Trends Report Q1 2017 gives ranks but no shares (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 1, "unit": "rank by number of installs (no share published)", "display_value": "No. 1", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)", "source_url": "http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "Browsing top the list with Google Chrome at number 1, Adobe Reader in 2nd position and Flash in the number 3 spot.", "locator": "Report page 4 (PDF page 5), 'Installed programs' and 'THE TOP 10 MOST INSTALLED PC PROGRAMS'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html. Full top 10 in rank order: 1 Google Chrome, 2 Adobe Reader, 3 Flash Player (Active X), 4 Mozilla Firefox, 5 Flash Player Plug-In, 6 Skype, 7 VLC Player, 8 WinRAR, 9 Java, 10 Adobe Air.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-google-chrome-most-installed-program", "citation_text": "Google Chrome was the most installed program on the PCs in Avast's January 2017 sample of 116 million Windows users, ahead of Adobe Reader and Flash Player (ActiveX); the PC Trends Report Q1 2017 gives ranks but no shares (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)\" (http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-google-chrome-most-installed-program." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-sample-116-million-users", "family": "pc-installed-software-utilities-storage-security", "statement": "116 million Windows users supplied the anonymised software, memory and disk data behind Avast's PC Trends Report Q1 2017, sampled in January 2017 (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 116000000, "unit": "users in the sample", "display_value": "116 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)", "source_url": "http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "The Avast PC Trends Report - Q1 2017 contains anonymous data from a base sample of more than 116 million users worldwide.", "locator": "Report page 2 (PDF page 3), 'Introduction' and 'Methodology'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-sample-size", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html. The CPU data came from a separate sample of 3 million PCs.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-sample-116-million-users", "citation_text": "116 million Windows users supplied the anonymised software, memory and disk data behind Avast's PC Trends Report Q1 2017, sampled in January 2017 (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)\" (http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-sample-116-million-users." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-52pct-of-popular-applications-out-of-date", "family": "pc-installed-software-utilities-storage-security", "statement": "52% of the most popular PC applications, including Flash and Java, were out of date on the PCs in Avast's January 2017 sample of 116 million Windows users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 52, "unit": "% of popular applications not on the latest version", "display_value": "52%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 reveals majority of PC users are at risk due to outdated software (Avast press release, Gen Digital newsroom, 22 March 2017)", "source_url": "https://newsroom.gendigital.com/2017-03-22-Avast-PC-Trends-Report-Q1-2017-reveals-majority-of-PC-users-are-at-risk-due-to-outdated-software", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "revealed that more than half (52%) of the most popular PC applications, running on PCs around the world, including Flash and Java are out-of-date.", "locator": "Press release (Gen Digital newsroom), first paragraph; the report (page 5) says 'Over 52%'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-share-of-programs-out-of-date", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html. The measure is narrower than the 2019 edition's 55% 'of PC applications installed worldwide'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-52pct-of-popular-applications-out-of-date", "citation_text": "52% of the most popular PC applications, including Flash and Java, were out of date on the PCs in Avast's January 2017 sample of 116 million Windows users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 reveals majority of PC users are at risk due to outdated software (Avast press release, Gen Digital newsroom, 22 March 2017)\" (https://newsroom.gendigital.com/2017-03-22-Avast-PC-Trends-Report-Q1-2017-reveals-majority-of-PC-users-are-at-risk-due-to-outdated-software). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-52pct-of-popular-applications-out-of-date." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-average-pc-owner-has-49-programs-installed", "family": "pc-installed-software-utilities-storage-security", "statement": "**49** programs were installed on the average PC in Avast's January 2017 sample of 116 million Windows users (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 49, "unit": "programs installed per PC (average)", "display_value": "49", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)", "source_url": "http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "The average PC owner has 49 installed programs.", "locator": "Report page 4 (PDF page 5), 'Installed programs'", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-average-programs-installed", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html. Q3 2017 edition: 51 programs.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-average-pc-owner-has-49-programs-installed", "citation_text": "**49** programs were installed on the average PC in Avast's January 2017 sample of 116 million Windows users (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)\" (http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-average-pc-owner-has-49-programs-installed." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-google-chrome-88pct-up-to-date", "family": "pc-installed-software-utilities-storage-security", "statement": "88% of Google Chrome installations in Avast's January 2017 sample were up to date, the best record of any program, ahead of Opera (84%) and Skype (76%) (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 88, "unit": "% of Google Chrome installations on the latest version", "display_value": "88%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 reveals majority of PC users are at risk due to outdated software (Avast press release, Gen Digital newsroom, 22 March 2017)", "source_url": "https://newsroom.gendigital.com/2017-03-22-Avast-PC-Trends-Report-Q1-2017-reveals-majority-of-PC-users-are-at-risk-due-to-outdated-software", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "Conversely, the most up-to-date applications are Google Chrome at 88%; Opera at 84%; and Skype which is 76% up-to-date across the sampled user base", "locator": "Press release (Gen Digital newsroom), fourth paragraph; report page 9 (PDF page 10)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-google-chrome-88pct-up-to-date", "citation_text": "88% of Google Chrome installations in Avast's January 2017 sample were up to date, the best record of any program, ahead of Opera (84%) and Skype (76%) (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 reveals majority of PC users are at risk due to outdated software (Avast press release, Gen Digital newsroom, 22 March 2017)\" (https://newsroom.gendigital.com/2017-03-22-Avast-PC-Trends-Report-Q1-2017-reveals-majority-of-PC-users-are-at-risk-due-to-outdated-software). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-google-chrome-88pct-up-to-date." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-7-zip-out-of-date-82pct", "family": "pc-installed-software-utilities-storage-security", "statement": "82% of 7-Zip users in Avast's January 2017 sample of 116 million Windows users ran an out-of-date version (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 82, "unit": "% of 7-Zip users not on the latest version", "display_value": "82%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)", "source_url": "http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "7-ZIP: 82% of all 7-Zip users in our sample are out of date", "locator": "Report page 7 (PDF page 8), 'The Top 10 least updated applications', item 9", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-7-zip", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-7-zip-out-of-date-82pct", "citation_text": "82% of 7-Zip users in Avast's January 2017 sample of 116 million Windows users ran an out-of-date version (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)\" (http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-7-zip-out-of-date-82pct." }, { "id": "avast-2017-03-22-pc-trends-q1-2017-firefox-out-of-date-73pct", "family": "pc-installed-software-utilities-storage-security", "statement": "73% of Firefox users in Avast's January 2017 sample of 116 million Windows users ran an out-of-date version of the browser (Avast, 2017).", "short_statement": null, "short_refs": null, "value": 73, "unit": "% of Firefox users not on the latest version", "display_value": "73%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017-01", "population": "Windows desktop and laptop PCs in Avast's sample (116 million users worldwide, sampled January 2017)", "sample_n": 116000000, "publisher": "Avast", "source_title": "Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)", "source_url": "http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2017-03-22", "accessed_at": "2026-10-14", "quote": "Firefox: With over 73% of users running an out of date version, they aren’t enjoying the latest release", "locator": "Report page 7 (PDF page 8), 'The Top 10 least updated applications', item 10", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-mozilla-firefox", "history": [], "notes": "The first PC Trends edition: ranks only, no install shares. The release says the data came from 'AVG TuneUp's Automatic Software Updater feature'; the report says the sample was 'more than 116 million users'. Raw copies: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-q1-2017.pdf (and .txt) and raw/pc-installed-software-utilities-storage-security/gendigital-2017-03-22-avast-pc-trends-q1-2017.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-firefox-out-of-date-73pct", "citation_text": "73% of Firefox users in Avast's January 2017 sample of 116 million Windows users ran an out-of-date version of the browser (Avast, 2017). Source: Avast, \"Avast PC Trends Report Q1 2017 (PDF, Avast, March 2017)\" (http://files.avast.com/files/marketing/materials/pctrendsreportjan2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2017-03-22-pc-trends-q1-2017-firefox-out-of-date-73pct." }, { "id": "avast-2019-01-22-pc-trends-adobe-shockwave-out-of-date-96pct", "family": "pc-installed-software-utilities-storage-security", "statement": "96% of Adobe Shockwave installations on the PCs in Avast's 2018 sample were out of date, number 1 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 96, "unit": "% of Adobe Shockwave installations not on the latest version", "display_value": "96%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 1 Adobe Shockwave Adobe Systems 96% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 1", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). The most out-of-date program in the 2019 edition.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-adobe-shockwave-out-of-date-96pct", "citation_text": "96% of Adobe Shockwave installations on the PCs in Avast's 2018 sample were out of date, number 1 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-adobe-shockwave-out-of-date-96pct." }, { "id": "avast-2019-01-22-pc-trends-vlc-media-player-out-of-date-94pct", "family": "pc-installed-software-utilities-storage-security", "statement": "94% of VLC Media Player installations on the PCs in Avast's 2018 sample were out of date, number 2 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 94, "unit": "% of VLC Media Player installations not on the latest version", "display_value": "94%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 2 VLC Media Player Videolan 94% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 2", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-vlc-media-player", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-vlc-media-player-out-of-date-94pct", "citation_text": "94% of VLC Media Player installations on the PCs in Avast's 2018 sample were out of date, number 2 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-vlc-media-player-out-of-date-94pct." }, { "id": "avast-2019-01-22-pc-trends-skype-out-of-date-94pct", "family": "pc-installed-software-utilities-storage-security", "statement": "94% of Skype installations on the PCs in Avast's 2018 sample were out of date, number 3 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 94, "unit": "% of Skype installations not on the latest version", "display_value": "94%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 3 Skype Skype Technologies 94% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 3", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-skype", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt). The report explains that most users were still on Skype 7 Classic; Skype 8 itself was 67% out of date.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-skype-out-of-date-94pct", "citation_text": "94% of Skype installations on the PCs in Avast's 2018 sample were out of date, number 3 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-skype-out-of-date-94pct." }, { "id": "avast-2019-01-22-pc-trends-7-zip-out-of-date-92pct", "family": "pc-installed-software-utilities-storage-security", "statement": "92% of 7-Zip installations on the PCs in Avast's 2018 sample were out of date, number 5 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 92, "unit": "% of 7-Zip installations not on the latest version", "display_value": "92%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 5 7-Zip Filemanager Igor Pavlov 92% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 5", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-7-zip", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-7-zip-out-of-date-92pct", "citation_text": "92% of 7-Zip installations on the PCs in Avast's 2018 sample were out of date, number 5 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-7-zip-out-of-date-92pct." }, { "id": "avast-2019-01-22-pc-trends-mozilla-firefox-out-of-date-85pct", "family": "pc-installed-software-utilities-storage-security", "statement": "85% of Mozilla Firefox installations on the PCs in Avast's 2018 sample were out of date, number 9 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 85, "unit": "% of Mozilla Firefox installations not on the latest version", "display_value": "85%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 9 Mozilla Firefox Mozilla Corporation 85% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 9", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-mozilla-firefox", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-mozilla-firefox-out-of-date-85pct", "citation_text": "85% of Mozilla Firefox installations on the PCs in Avast's 2018 sample were out of date, number 9 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-mozilla-firefox-out-of-date-85pct." }, { "id": "avast-2019-01-22-pc-trends-itunes-out-of-date-77pct", "family": "pc-installed-software-utilities-storage-security", "statement": "77% of iTunes installations on the PCs in Avast's 2018 sample were out of date, number 12 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 77, "unit": "% of iTunes installations not on the latest version", "display_value": "77%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 12 iTunes Apple Inc. 77% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 12", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-itunes", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-itunes-out-of-date-77pct", "citation_text": "77% of iTunes installations on the PCs in Avast's 2018 sample were out of date, number 12 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-itunes-out-of-date-77pct." }, { "id": "avast-2019-01-22-pc-trends-winrar-out-of-date-71pct", "family": "pc-installed-software-utilities-storage-security", "statement": "71% of WinRAR installations on the PCs in Avast's 2018 sample were out of date, number 15 on the report's list of most out-of-date programs (Avast, 2019).", "short_statement": null, "short_refs": null, "value": 71, "unit": "% of WinRAR installations not on the latest version", "display_value": "71%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "PCs running Avast or AVG security software whose Automatic Software Updater data Avast analysed (163 million devices, worldwide, 2018)", "sample_n": 163000000, "publisher": "Avast", "source_title": "Avast PC Trends Report 2019 (PDF, Avast, January 2019)", "source_url": "https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-01-22", "accessed_at": "2026-10-14", "quote": "Most Out-of-Date Programs ... 15 WinRAR Archiver win.rar Gmb 71% TOTAL INSTALLS", "locator": "Report page 7 (PDF page 8), 'Most Out-of-Date Programs' table, rank 15", "derived": false, "formula": null, "headline": false, "series": "avast-pc-trends-out-of-date-share-winrar", "history": [], "notes": "Share of the program's installations that were not the latest version. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-pc-trends-report-2019.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-winrar-out-of-date-71pct", "citation_text": "71% of WinRAR installations on the PCs in Avast's 2018 sample were out of date, number 15 on the report's list of most out-of-date programs (Avast, 2019). Source: Avast, \"Avast PC Trends Report 2019 (PDF, Avast, January 2019)\" (https://cdn2.hubspot.net/hubfs/486579/Avast_PC_Trends_Report_2019.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-2019-01-22-pc-trends-winrar-out-of-date-71pct." }, { "id": "secunia-vulnerability-review-2014-google-chrome-installed-on-61-0pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "61.0% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in 2013, number 17 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 61, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "61.0%", "display_label": "", "display_hook": null, "row_label": "Google Chrome, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 17 TP GOOGLE CHROME 61.0% 20 209 245", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 17. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-google-chrome", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt). Secunia's text: 'even though Internet Explorer has a market share of 99% percent, Firefox and Chrome are actually installed on 63% and 60% of the scanned systems' (yearly averages; the table gives 63.8% and 61.0%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-google-chrome-installed-on-61-0pct-of-psi-pcs", "citation_text": "61.0% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in 2013, number 17 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-google-chrome-installed-on-61-0pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-google-chrome-installed-on-65-6pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "65.6% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2014, number 18 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 65.6, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "65.6%", "display_label": "", "display_hook": null, "row_label": "Google Chrome, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 18 NMS GOOGLE CHROME 65,6% 23 504", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 18. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-google-chrome", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-google-chrome-installed-on-65-6pct-of-psi-pcs", "citation_text": "65.6% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2014, number 18 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-google-chrome-installed-on-65-6pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-google-chrome-installed-on-67-3pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "67.3% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2015, number 19 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 67.3, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "67.3%", "display_label": "", "display_hook": null, "row_label": "Google Chrome, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 19 NMS Google Chrome 67,3% 516", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 19. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-google-chrome", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-google-chrome-installed-on-67-3pct-of-psi-pcs", "citation_text": "67.3% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2015, number 19 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-google-chrome-installed-on-67-3pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-google-chrome-installed-on-68-7pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "68.7% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2016, number 15 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 68.7, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "68.7%", "display_label": "", "display_hook": null, "row_label": "Google Chrome, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 15 nms Google Chrome 68,7% 21 335", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 15. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-google-chrome", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-google-chrome-installed-on-68-7pct-of-psi-pcs", "citation_text": "68.7% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2016, number 15 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-google-chrome-installed-on-68-7pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-google-chrome-installed-on-70-3pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "70.3% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2017, number 14 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 70.3, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "70.3%", "display_label": "Flexera (Secunia Research) Vulnerability Review 2018", "display_hook": null, "row_label": "Google Chrome, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 14 nms Google Chrome 70,3% 15 297", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 14. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-google-chrome", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). In the same December 2017 table Adobe Flash Player was on 91.6% and Microsoft Edge on 52.8% of PSI PCs; Chrome was the most installed non-Microsoft program after Flash.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-google-chrome-installed-on-70-3pct-of-psi-pcs", "citation_text": "70.3% of private PCs running Secunia's Personal Software Inspector had Google Chrome installed in December 2017, number 14 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-google-chrome-installed-on-70-3pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-mozilla-firefox-installed-on-63-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "63.8% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in 2013, number 16 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 63.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "63.8%", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 16 TP MOZILLA FIREFOX 63.8% 20 140 270", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 16. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-mozilla-firefox", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-mozilla-firefox-installed-on-63-8pct-of-psi-pcs", "citation_text": "63.8% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in 2013, number 16 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-mozilla-firefox-installed-on-63-8pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-mozilla-firefox-installed-on-64-5pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "64.5% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2014, number 20 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 64.5, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "64.5%", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 20 NMS MOZILLA FIREFOX 64,5% 18 171", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 20. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-mozilla-firefox", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-mozilla-firefox-installed-on-64-5pct-of-psi-pcs", "citation_text": "64.5% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2014, number 20 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-mozilla-firefox-installed-on-64-5pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-mozilla-firefox-installed-on-65-5pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "65.5% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2015, number 20 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 65.5, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "65.5%", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 20 NMS Mozilla Firefox 65,5% 254", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 20. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-mozilla-firefox", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-mozilla-firefox-installed-on-65-5pct-of-psi-pcs", "citation_text": "65.5% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2015, number 20 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-mozilla-firefox-installed-on-65-5pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-mozilla-firefox-installed-on-66-9pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "66.9% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2016, number 17 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 66.9, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "66.9%", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 17 nms Mozilla Firefox 66,9% 23 258", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 17. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-mozilla-firefox", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-mozilla-firefox-installed-on-66-9pct-of-psi-pcs", "citation_text": "66.9% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2016, number 17 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-mozilla-firefox-installed-on-66-9pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-mozilla-firefox-installed-on-64-2pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "64.2% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2017, number 16 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 64.2, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "64.2%", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 16 nms Mozilla Firefox 64,2% 20 305", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 16. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-mozilla-firefox", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-mozilla-firefox-installed-on-64-2pct-of-psi-pcs", "citation_text": "64.2% of private PCs running Secunia's Personal Software Inspector had Mozilla Firefox installed in December 2017, number 16 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-mozilla-firefox-installed-on-64-2pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-microsoft-word-installed-on-74-9pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "74.9% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in 2013, number 12 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 74.9, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "74.9%", "display_label": "", "display_hook": null, "row_label": "Microsoft Word, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 12 MS MICROSOFT WORD 74.9% 4 17 17", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 12. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-microsoft-word", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt). Same table: Microsoft Excel 73.8%, PowerPoint 71.7%, Outlook 55.9%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-microsoft-word-installed-on-74-9pct-of-psi-pcs", "citation_text": "74.9% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in 2013, number 12 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-microsoft-word-installed-on-74-9pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-microsoft-word-installed-on-75-1pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "75.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2014, number 14 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 75.1, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "75.1%", "display_label": "", "display_hook": null, "row_label": "Microsoft Word, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 14 MS MICROSOFT WORD 75,1% 6 13", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 14. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-microsoft-word", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-microsoft-word-installed-on-75-1pct-of-psi-pcs", "citation_text": "75.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2014, number 14 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-microsoft-word-installed-on-75-1pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-microsoft-word-installed-on-74-3pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "74.3% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2015, number 15 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 74.3, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "74.3%", "display_label": "", "display_hook": null, "row_label": "Microsoft Word, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 15 MS Microsoft Word 74,3% 45", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 15. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-microsoft-word", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-microsoft-word-installed-on-74-3pct-of-psi-pcs", "citation_text": "74.3% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2015, number 15 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-microsoft-word-installed-on-74-3pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-microsoft-word-installed-on-74-2pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "74.2% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2016, number 11 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 74.2, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "74.2%", "display_label": "", "display_hook": null, "row_label": "Microsoft Word, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 11 ms Microsoft Word 74,2% 11 66", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 11. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-microsoft-word", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-microsoft-word-installed-on-74-2pct-of-psi-pcs", "citation_text": "74.2% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2016, number 11 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-microsoft-word-installed-on-74-2pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-microsoft-word-installed-on-72-7pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "72.7% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2017, number 11 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": "On PCs running Flexera's free update checker, Microsoft Word was installed on **72.7%** at the end of 2017.", "short_refs": null, "value": 72.7, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "72.7%", "display_label": "Flexera (Secunia Research) Vulnerability Review 2018", "display_hook": null, "row_label": "Microsoft Word, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 11 ms Microsoft Word 72,7% 7 59", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 11. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-microsoft-word", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). Same table: Microsoft Excel 72.5%, PowerPoint 71.1%, Outlook 58.5%. Word stands in for an installed Office suite here; Secunia lists Office programs separately.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-microsoft-word-installed-on-72-7pct-of-psi-pcs", "citation_text": "72.7% of private PCs running Secunia's Personal Software Inspector had Microsoft Word installed in December 2017, number 11 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-microsoft-word-installed-on-72-7pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-adobe-reader-installed-on-85-6pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "85.6% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in 2013, number 7 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 85.6, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "85.6%", "display_label": "", "display_hook": null, "row_label": "Adobe Reader, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 7 TP ADOBE READER 85.6% 5 67 67", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 7. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-reader", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-adobe-reader-installed-on-85-6pct-of-psi-pcs", "citation_text": "85.6% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in 2013, number 7 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-adobe-reader-installed-on-85-6pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-adobe-reader-installed-on-85-3pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "85.3% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2014, number 9 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 85.3, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "85.3%", "display_label": "", "display_hook": null, "row_label": "Adobe Reader, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 9 NMS ADOBE READER 85,3% 5 43", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 9. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-reader", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-adobe-reader-installed-on-85-3pct-of-psi-pcs", "citation_text": "85.3% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2014, number 9 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-adobe-reader-installed-on-85-3pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-adobe-reader-installed-on-81-1pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "81.1% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2015, number 11 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 81.1, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "81.1%", "display_label": "", "display_hook": null, "row_label": "Adobe Reader, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 11 NMS Adobe Reader 81,1% 133", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 11. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-reader", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-adobe-reader-installed-on-81-1pct-of-psi-pcs", "citation_text": "81.1% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2015, number 11 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-adobe-reader-installed-on-81-1pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-adobe-reader-installed-on-49-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "49.8% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2016, number 31 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 49.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "49.8%", "display_label": "", "display_hook": null, "row_label": "Adobe Reader, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 31 nms Adobe Reader 49,8% 5 227", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 31. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-reader", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt). From the December 2016 table Secunia lists 'Adobe Acrobat' (45.0%) separately from 'Adobe Reader' (49.8%), so the fall from 81.1% partly reflects the split of Reader DC into the Acrobat line.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-adobe-reader-installed-on-49-8pct-of-psi-pcs", "citation_text": "49.8% of private PCs running Secunia's Personal Software Inspector had Adobe Reader installed in December 2016, number 31 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-adobe-reader-installed-on-49-8pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-adobe-acrobat-installed-on-45-0pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "45.0% of private PCs running Secunia's Personal Software Inspector had Adobe Acrobat installed in December 2016, number 40 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 45, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "45.0%", "display_label": "", "display_hook": null, "row_label": "Adobe Acrobat, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 40 nms Adobe Acrobat 45,0% 5 227", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 40. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-acrobat", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-adobe-acrobat-installed-on-45-0pct-of-psi-pcs", "citation_text": "45.0% of private PCs running Secunia's Personal Software Inspector had Adobe Acrobat installed in December 2016, number 40 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-adobe-acrobat-installed-on-45-0pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-adobe-acrobat-installed-on-59-2pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "59.2% of private PCs running Secunia's Personal Software Inspector had Adobe Acrobat installed in December 2017, number 19 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 59.2, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "59.2%", "display_label": "", "display_hook": null, "row_label": "Adobe Acrobat, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 19 nms Adobe Acrobat 59,2% 7 328", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 19. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-adobe-acrobat", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). No separate 'Adobe Reader' row in the December 2017 table; the Acrobat row (which includes Acrobat Reader DC) is the successor of the Adobe Reader series.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-adobe-acrobat-installed-on-59-2pct-of-psi-pcs", "citation_text": "59.2% of private PCs running Secunia's Personal Software Inspector had Adobe Acrobat installed in December 2017, number 19 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-adobe-acrobat-installed-on-59-2pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-vlc-media-player-installed-on-39-7pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "39.7% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in 2013, number 42 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 39.7, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "39.7%", "display_label": "", "display_hook": null, "row_label": "VLC media player, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 42 TP VLC MEDIA PLAYER 39.7% 4 5 7", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 42. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-vlc-media-player", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-vlc-media-player-installed-on-39-7pct-of-psi-pcs", "citation_text": "39.7% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in 2013, number 42 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-vlc-media-player-installed-on-39-7pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-vlc-media-player-installed-on-40-6pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "40.6% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2014, number 44 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 40.6, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "40.6%", "display_label": "", "display_hook": null, "row_label": "VLC media player, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 44 NMS VLC MEDIA PLAYER 40,6% 2 2", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 44. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-vlc-media-player", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-vlc-media-player-installed-on-40-6pct-of-psi-pcs", "citation_text": "40.6% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2014, number 44 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-vlc-media-player-installed-on-40-6pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-vlc-media-player-installed-on-41-4pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "41.4% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2015, number 43 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 41.4, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "41.4%", "display_label": "", "display_hook": null, "row_label": "VLC media player, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 43 NMS VLC Media Player 41,4% 9", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 43. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-vlc-media-player", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-vlc-media-player-installed-on-41-4pct-of-psi-pcs", "citation_text": "41.4% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2015, number 43 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-vlc-media-player-installed-on-41-4pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-vlc-media-player-installed-on-41-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "41.8% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2016, number 46 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 41.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "41.8%", "display_label": "", "display_hook": null, "row_label": "VLC media player, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 46 nms VLC Media Player 41,8% 4 7", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 46. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-vlc-media-player", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-vlc-media-player-installed-on-41-8pct-of-psi-pcs", "citation_text": "41.8% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2016, number 46 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-vlc-media-player-installed-on-41-8pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-vlc-media-player-installed-on-45-9pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "45.9% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2017, number 31 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 45.9, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "45.9%", "display_label": "", "display_hook": null, "row_label": "VLC media player, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 31 nms VLC Media Player 45,9% 3 8", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 31. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-vlc-media-player", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-vlc-media-player-installed-on-45-9pct-of-psi-pcs", "citation_text": "45.9% of private PCs running Secunia's Personal Software Inspector had VLC Media Player installed in December 2017, number 31 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-vlc-media-player-installed-on-45-9pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-apple-itunes-installed-on-43-1pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "43.1% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in 2013, number 41 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 43.1, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "43.1%", "display_label": "", "display_hook": null, "row_label": "Apple iTunes, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 41 TP APPLE ITUNES 43.1% 3 66 66", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 41. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-apple-itunes", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-apple-itunes-installed-on-43-1pct-of-psi-pcs", "citation_text": "43.1% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in 2013, number 41 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-apple-itunes-installed-on-43-1pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-apple-itunes-installed-on-43-5pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "43.5% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2014, number 41 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 43.5, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "43.5%", "display_label": "", "display_hook": null, "row_label": "Apple iTunes, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 41 NMS APPLE ITUNES 43,5% 2 84", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 41. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-apple-itunes", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-apple-itunes-installed-on-43-5pct-of-psi-pcs", "citation_text": "43.5% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2014, number 41 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-apple-itunes-installed-on-43-5pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-apple-itunes-installed-on-42-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "42.8% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2015, number 42 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 42.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "42.8%", "display_label": "", "display_hook": null, "row_label": "Apple iTunes, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 42 NMS Apple iTunes 42,8% 130", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 42. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-apple-itunes", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-apple-itunes-installed-on-42-8pct-of-psi-pcs", "citation_text": "42.8% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2015, number 42 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-apple-itunes-installed-on-42-8pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-apple-itunes-installed-on-41-7pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "41.7% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2016, number 47 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 41.7, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "41.7%", "display_label": "", "display_hook": null, "row_label": "Apple iTunes, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 47 nms Apple iTunes 41,7% 4 52", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 47. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-apple-itunes", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-apple-itunes-installed-on-41-7pct-of-psi-pcs", "citation_text": "41.7% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2016, number 47 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-apple-itunes-installed-on-41-7pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-apple-itunes-installed-on-33-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "33.8% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2017, number 42 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 33.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "33.8%", "display_label": "", "display_hook": null, "row_label": "Apple iTunes, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 42 nms Apple iTunes 33,8% 7 89", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 42. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-apple-itunes", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-apple-itunes-installed-on-33-8pct-of-psi-pcs", "citation_text": "33.8% of private PCs running Secunia's Personal Software Inspector had Apple iTunes installed in December 2017, number 42 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-apple-itunes-installed-on-33-8pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-windows-defender-installed-on-77-1pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "77.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in 2013, number 11 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 77.1, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "77.1%", "display_label": "", "display_hook": null, "row_label": "Windows Defender, 2013", "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "RANK TYPE PROD SHARE ADVS CVES VULNS ... 11 MS MICROSOFT WINDOWS DEFENDER 77.1% 1 1 1", "locator": "Report pages 18-19, 'The Top-50 Software Portfolio' table, rank 11. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-windows-defender", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-windows-defender-installed-on-77-1pct-of-psi-pcs", "citation_text": "77.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in 2013, number 11 in the top 50 programs of Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-windows-defender-installed-on-77-1pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2015-windows-defender-installed-on-81-0pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "81.0% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2014, number 10 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 81, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "81.0%", "display_label": "", "display_hook": null, "row_label": "Windows Defender, 2014-12", "publisher_short": null, "geography": "Worldwide", "period": "2014-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 10 MS MICROSOFT WINDOWS DEFENDER 81,0% 1 1", "locator": "Report pages 22-23, 'The Top 50 Software Portfolio' table, rank 10. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-windows-defender", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-windows-defender-installed-on-81-0pct-of-psi-pcs", "citation_text": "81.0% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2014, number 10 in the top 50 programs of Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-windows-defender-installed-on-81-0pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2016-windows-defender-installed-on-82-8pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "82.8% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2015, number 10 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 82.8, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "82.8%", "display_label": "", "display_hook": null, "row_label": "Windows Defender, 2015-12", "publisher_short": null, "geography": "Worldwide", "period": "2015-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE VULNS ... 10 MS Microsoft Windows Defender 82,8% 0", "locator": "Report pages 28-29, 'The Top 50 Software Portfolio' table, rank 10. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-windows-defender", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-windows-defender-installed-on-82-8pct-of-psi-pcs", "citation_text": "82.8% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2015, number 10 in the top 50 programs of Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-windows-defender-installed-on-82-8pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2017-windows-defender-installed-on-66-1pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "66.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2016, number 18 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 66.1, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "66.1%", "display_label": "", "display_hook": null, "row_label": "Windows Defender, 2016-12", "publisher_short": null, "geography": "Worldwide", "period": "2016-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "RANK TYPE PRODUCT SHARE ADVS VULNS ... 18 ms Microsoft Windows Defender 66,1% 0 0", "locator": "Report pages 29-30, 'The Top 50 Software Portfolio' table, rank 18. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-windows-defender", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt). The fall from 82.8% coincides with Windows 10 replacing Windows 7; in the December 2017 table the 'Microsoft Malware Protection' engine appears at 96.3%.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-windows-defender-installed-on-66-1pct-of-psi-pcs", "citation_text": "66.1% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2016, number 18 in the top 50 programs of Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-windows-defender-installed-on-66-1pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-windows-defender-installed-on-47-3pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "47.3% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2017, number 30 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 47.3, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "47.3%", "display_label": "Flexera (Secunia Research) Vulnerability Review 2018", "display_hook": null, "row_label": "Windows Defender, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 30 ms Microsoft Windows Defender 47,3% 3 15", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 30. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-top50-installed-share-windows-defender", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). The December 2017 table also lists 'Microsoft Malware Protection' (the Defender antimalware engine) at 96.3%, so the fall in the 'Windows Defender' row reflects how Windows 10 packages Defender, not a fall in protection.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-windows-defender-installed-on-47-3pct-of-psi-pcs", "citation_text": "47.3% of private PCs running Secunia's Personal Software Inspector had Microsoft Windows Defender installed in December 2017, number 30 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-windows-defender-installed-on-47-3pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-7-zip-installed-on-36-0pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "36.0% of private PCs running Secunia's Personal Software Inspector had 7-Zip installed in December 2017, number 39 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 36, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "36.0%", "display_label": "Flexera (Secunia Research) Vulnerability Review 2018", "display_hook": null, "row_label": "7-Zip, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 39 nms 7-zip 36,0% 0 0", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 39. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). 7-Zip entered the top 50 only in the last edition; WinRAR never appears in Secunia's top 50.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-7-zip-installed-on-36-0pct-of-psi-pcs", "citation_text": "36.0% of private PCs running Secunia's Personal Software Inspector had 7-Zip installed in December 2017, number 39 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-7-zip-installed-on-36-0pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-microsoft-onedrive-installed-on-58-4pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "58.4% of private PCs running Secunia's Personal Software Inspector had Microsoft OneDrive installed in December 2017, number 21 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 58.4, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "58.4%", "display_label": "Flexera (Secunia Research) Vulnerability Review 2018", "display_hook": null, "row_label": "Microsoft OneDrive, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 21 ms Microsoft OneDrive (formerly SkyDrive) 58,4% 0 0", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 21. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). The only cloud-storage client in Secunia's top 50 in any edition; Dropbox and Google Drive never entered the top 50.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-microsoft-onedrive-installed-on-58-4pct-of-psi-pcs", "citation_text": "58.4% of private PCs running Secunia's Personal Software Inspector had Microsoft OneDrive installed in December 2017, number 21 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-microsoft-onedrive-installed-on-58-4pct-of-psi-pcs." }, { "id": "flexera-vulnerability-review-2018-malwarebytes-installed-on-27-9pct-of-psi-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "27.9% of private PCs running Secunia's Personal Software Inspector had Malwarebytes Anti-Malware installed in December 2017, number 48 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 27.9, "unit": "% of PSI-scanned PCs with the program installed ('market share' in Secunia's tables)", "display_value": "27.9%", "display_label": "", "display_hook": null, "row_label": "Malwarebytes, 2017-12", "publisher_short": null, "geography": "Worldwide", "period": "2017-12", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "Rank Type Product Share Advs Vulns ... 48 nms Malwarebytes Anti-Malware 27,9% 0 0", "locator": "Report pages 23-24, 'The Top 50 Software Portfolio' table, rank 48. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). The only non-Microsoft security product in the December 2017 top 50.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-malwarebytes-installed-on-27-9pct-of-psi-pcs", "citation_text": "27.9% of private PCs running Secunia's Personal Software Inspector had Malwarebytes Anti-Malware installed in December 2017, number 48 in the top 50 programs of Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-malwarebytes-installed-on-27-9pct-of-psi-pcs." }, { "id": "secunia-vulnerability-review-2014-average-75-programs-installed-per-psi-pc", "family": "pc-installed-software-utilities-storage-security", "statement": "75 programs were installed on the average private PC running Secunia's Personal Software Inspector in 2013, according to Secunia's Vulnerability Review 2014 (Secunia, 2014).", "short_statement": null, "short_refs": null, "value": 75, "unit": "programs installed per PC (average)", "display_value": "75", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2013", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)", "source_url": "http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2014-02-26", "accessed_at": "2026-10-14", "quote": "Secunia data shows that the computer of a typical PSI user has an average of 75 programs installed on it.", "locator": "PDF page 3. Snapshot: https://web.archive.org/web/20140306023016/http://secunia.com:80/?action=fetch&filename=secunia_vulnerability_review_2014.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-average-programs-installed", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2014.pdf (and .txt). Avast's PC Trends Report counted 49 (January 2017) and 51 (Q3 2017) programs on its much larger, less security-minded sample.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-average-75-programs-installed-per-psi-pc", "citation_text": "75 programs were installed on the average private PC running Secunia's Personal Software Inspector in 2013, according to Secunia's Vulnerability Review 2014 (Secunia, 2014). Source: Secunia, \"Secunia Vulnerability Review 2014: Key figures and facts from a global IT-Security perspective (PDF, February 2014)\" (http://secunia.com/?action=fetch&filename=secunia_vulnerability_review_2014.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2014-average-75-programs-installed-per-psi-pc." }, { "id": "secunia-vulnerability-review-2015-average-76-programs-installed-per-psi-pc", "family": "pc-installed-software-utilities-storage-security", "statement": "76 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2014, according to Secunia's Vulnerability Review 2015 (Secunia, 2015).", "short_statement": null, "short_refs": null, "value": 76, "unit": "programs installed per PC (average)", "display_value": "76", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Secunia", "source_title": "Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)", "source_url": "http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2015-03-25", "accessed_at": "2026-10-14", "quote": "Secunia data shows that the computer of a typical PSI user has an average of 76 applications installed on it.", "locator": "PDF page 4, 'What is the Top 50 portfolio?'. Snapshot: https://web.archive.org/web/20160527122347/http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-average-programs-installed", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/secunia-vulnerability-review-2015.pdf (and .txt). Avast's PC Trends Report counted 49 (January 2017) and 51 (Q3 2017) programs on its much larger, less security-minded sample.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-average-76-programs-installed-per-psi-pc", "citation_text": "76 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2014, according to Secunia's Vulnerability Review 2015 (Secunia, 2015). Source: Secunia, \"Secunia Vulnerability Review 2015: Key figures and facts from a global information security perspective (PDF, March 2015)\" (http://secunia.com/?action=fetch&filename=Secunia_Vulnerability_Review_2015_web.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#secunia-vulnerability-review-2015-average-76-programs-installed-per-psi-pc." }, { "id": "flexera-vulnerability-review-2016-average-79-programs-installed-per-psi-pc", "family": "pc-installed-software-utilities-storage-security", "statement": "79 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2015, according to Flexera's Vulnerability Review 2016 (Flexera, 2016).", "short_statement": null, "short_refs": null, "value": 79, "unit": "programs installed per PC (average)", "display_value": "79", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2016-03-16", "accessed_at": "2026-10-14", "quote": "Secunia Research data shows that the computer of a typical Personal Software Inspector user has an average of 79 applications installed on it.", "locator": "PDF page 5, 'What is the Top 50 Portfolio?'. Snapshot: https://web.archive.org/web/20191018205214/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-average-programs-installed", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-secunia-vulnerability-review-2016.pdf (and .txt). Avast's PC Trends Report counted 49 (January 2017) and 51 (Q3 2017) programs on its much larger, less security-minded sample.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-average-79-programs-installed-per-psi-pc", "citation_text": "79 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2015, according to Flexera's Vulnerability Review 2016 (Flexera, 2016). Source: Flexera (Secunia Research), \"Vulnerability Review 2016: Global Trends (Secunia Research at Flexera Software, PDF, March 2016)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2016.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2016-average-79-programs-installed-per-psi-pc." }, { "id": "flexera-vulnerability-review-2017-average-75-programs-installed-per-psi-pc", "family": "pc-installed-software-utilities-storage-security", "statement": "75 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2016, according to Flexera's Vulnerability Review 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 75, "unit": "programs installed per PC (average)", "display_value": "75", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-03-13", "accessed_at": "2026-10-14", "quote": "we use anonymous data gathered from scans throughout 2016 of the Personal Software Inspector users’ computers – with an average of 75 programs installed on them.", "locator": "PDF page 5, 'What is the Top 50 Portfolio?'. Snapshot: https://web.archive.org/web/20190419122544/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-average-programs-installed", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2017.pdf (and .txt). Avast's PC Trends Report counted 49 (January 2017) and 51 (Q3 2017) programs on its much larger, less security-minded sample.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-average-75-programs-installed-per-psi-pc", "citation_text": "75 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2016, according to Flexera's Vulnerability Review 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Vulnerability Review 2017 (Secunia Research at Flexera Software, PDF, March 2017)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2017.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2017-average-75-programs-installed-per-psi-pc." }, { "id": "flexera-vulnerability-review-2018-average-70-programs-installed-per-psi-pc", "family": "pc-installed-software-utilities-storage-security", "statement": "70 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2017, according to Flexera's Vulnerability Review 2018 (Flexera, 2018).", "short_statement": null, "short_refs": null, "value": 70, "unit": "programs installed per PC (average)", "display_value": "70", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017", "population": "Private Windows PCs worldwide running Secunia's (later Flexera's) free Personal Software Inspector (PSI); Secunia says PSI users are likely more secure than other PC users", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)", "source_url": "https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2018-06-27", "accessed_at": "2026-10-14", "quote": "we use anonymous data gathered from scans throughout 2017 of the Personal Software Inspector2 users’ computers – with an average of 70 programs installed on them.", "locator": "PDF page 6, 'What is the Top 50 Portfolio?'. Snapshot: https://web.archive.org/web/20240630124341/https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf", "derived": false, "formula": null, "headline": false, "series": "secunia-psi-average-programs-installed", "history": [], "notes": "'Market share' in Secunia's tables = the share of PSI-scanned PCs with the program installed (Secunia's country reports: 'Market share is percentage of PSI users who have the program installed on their PC'). The sample is self-selected, security-minded private users, not all PCs. PSI reached end of life in April 2018, so the 2018 report (December 2017 data) is the last edition. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-vulnerability-review-2018-top-desktop-apps.pdf (and .txt). Avast's PC Trends Report counted 49 (January 2017) and 51 (Q3 2017) programs on its much larger, less security-minded sample.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-average-70-programs-installed-per-psi-pc", "citation_text": "70 programs were installed on the average private PC running Secunia's Personal Software Inspector during 2017, according to Flexera's Vulnerability Review 2018 (Flexera, 2018). Source: Flexera (Secunia Research), \"Vulnerability Review 2018: Top Desktop Apps (Secunia Research at Flexera, PDF, June 2018)\" (https://resources.flexera.com/web/pdf/Research-SVM-Vulnerability-Review-2018-Top-Desktop-Apps.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-vulnerability-review-2018-average-70-programs-installed-per-psi-pc." }, { "id": "flexera-psi-country-report-us-2017q1-google-picasa-3-on-16pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "16% of US private PCs running Flexera's Personal Software Inspector still had Google Picasa 3.x installed in March 2017, a year after Google retired it, making it the tenth most common end-of-life program (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 16, "unit": "% of PSI-scanned PCs with the program version installed", "display_value": "16%", "display_label": "Flexera PSI Country Report, USA, Q1 2017", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2017-Q1", "population": "Private PCs in the United States running Flexera's Personal Software Inspector (snapshot 31 March 2017)", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)", "source_url": "https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-05-01", "accessed_at": "2026-10-14", "quote": "Top 10 End-of-life (EOL) Programs ... 10 Google Picasa 3.x 16%", "locator": "Page 1, 'Top 10 End-of-life (EOL) Programs' table, rank 10", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last US country report Flexera published (quarterly series Q4 2012 to Q1 2017). Market share = 'percentage of Personal Software Inspector users who have the program installed on their PC', given per major version, so a program's total share can be higher. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-psi-country-report-us-2017q1.pdf (and .txt). Picasa's retirement and last user figure belong to the creative-engineering-media-apps family; this is a census figure (Flexera's), recorded here and flagged for the merge.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-google-picasa-3-on-16pct-of-pcs", "citation_text": "16% of US private PCs running Flexera's Personal Software Inspector still had Google Picasa 3.x installed in March 2017, a year after Google retired it, making it the tenth most common end-of-life program (Flexera, 2017). Source: Flexera (Secunia Research), \"Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)\" (https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-google-picasa-3-on-16pct-of-pcs." }, { "id": "flexera-psi-country-report-us-2017q1-apple-icloud-for-windows-6-on-13pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "13% of US private PCs running Flexera's Personal Software Inspector had Apple iCloud for Windows 6.x installed in March 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 13, "unit": "% of PSI-scanned PCs with the program version installed", "display_value": "13%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2017-Q1", "population": "Private PCs in the United States running Flexera's Personal Software Inspector (snapshot 31 March 2017)", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)", "source_url": "https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-05-01", "accessed_at": "2026-10-14", "quote": "10 Apple iCloud for Windows 6.x 35% 13% 37", "locator": "Page 1, 'Top 10 Most Exposed Programs' table, rank 10 (columns: unpatched 35%, market share 13%, vulnerabilities 37)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last US country report Flexera published (quarterly series Q4 2012 to Q1 2017). Market share = 'percentage of Personal Software Inspector users who have the program installed on their PC', given per major version, so a program's total share can be higher. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-psi-country-report-us-2017q1.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-apple-icloud-for-windows-6-on-13pct-of-pcs", "citation_text": "13% of US private PCs running Flexera's Personal Software Inspector had Apple iCloud for Windows 6.x installed in March 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)\" (https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-apple-icloud-for-windows-6-on-13pct-of-pcs." }, { "id": "flexera-psi-country-report-us-2017q1-malwarebytes-2-on-30pct-of-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "30% of US private PCs running Flexera's Personal Software Inspector had Malwarebytes Anti-Malware 2.x installed in March 2017 (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 30, "unit": "% of PSI-scanned PCs with the program version installed", "display_value": "30%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2017-Q1", "population": "Private PCs in the United States running Flexera's Personal Software Inspector (snapshot 31 March 2017)", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)", "source_url": "https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-05-01", "accessed_at": "2026-10-14", "quote": "6 Malwarebytes Anti-Malware 2.x 18% 30% 0", "locator": "Page 1, 'Top 10 Most Exposed Programs' table, rank 6 (columns: unpatched 18%, market share 30%, vulnerabilities 0)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last US country report Flexera published (quarterly series Q4 2012 to Q1 2017). Market share = 'percentage of Personal Software Inspector users who have the program installed on their PC', given per major version, so a program's total share can be higher. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-psi-country-report-us-2017q1.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-malwarebytes-2-on-30pct-of-pcs", "citation_text": "30% of US private PCs running Flexera's Personal Software Inspector had Malwarebytes Anti-Malware 2.x installed in March 2017 (Flexera, 2017). Source: Flexera (Secunia Research), \"Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)\" (https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-malwarebytes-2-on-30pct-of-pcs." }, { "id": "flexera-psi-country-report-us-2017q1-average-73-programs-from-26-vendors", "family": "pc-installed-software-utilities-storage-security", "statement": "73 programs from 26 vendors were installed on the average US private PC running Flexera's Personal Software Inspector in March 2017, 42 of them from non-Microsoft vendors (Flexera, 2017).", "short_statement": null, "short_refs": null, "value": 73, "unit": "programs installed per PC (average)", "display_value": "73", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "United States", "period": "2017-Q1", "population": "Private PCs in the United States running Flexera's Personal Software Inspector (snapshot 31 March 2017)", "sample_n": null, "publisher": "Flexera (Secunia Research)", "source_title": "Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)", "source_url": "https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2017-05-01", "accessed_at": "2026-10-14", "quote": "On a typical PC, users have to master 26 different update mechanisms to patch the 73 programs on it", "locator": "Page 1, 'What does it mean?' and the 'Programs Installed' panel", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last US country report Flexera published (quarterly series Q4 2012 to Q1 2017). Market share = 'percentage of Personal Software Inspector users who have the program installed on their PC', given per major version, so a program's total share can be higher. Raw copy: raw/pc-installed-software-utilities-storage-security/flexera-psi-country-report-us-2017q1.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-average-73-programs-from-26-vendors", "citation_text": "73 programs from 26 vendors were installed on the average US private PC running Flexera's Personal Software Inspector in March 2017, 42 of them from non-Microsoft vendors (Flexera, 2017). Source: Flexera (Secunia Research), \"Personal Software Inspector Country Report - Q1 2017, USA (Flexera, PDF, May 2017)\" (https://resources.flexera.com/web/media/documents/Research-SVM-US-2017Q1.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#flexera-psi-country-report-us-2017q1-average-73-programs-from-26-vendors." }, { "id": "chocolatey-2026-10-14-community-repository-4-8-billion-package-downloads", "family": "pc-installed-software-utilities-storage-security", "statement": "4.8 billion package downloads had been served by Chocolatey's community repository for Windows by 14 October 2026, across 12,270 unique packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 4831465270, "unit": "package downloads, all packages, cumulative", "display_value": "4.8 billion", "display_label": "Chocolatey community repository statistics, 14 October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of packages from the Chocolatey community repository (Windows package manager), all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Community Repository statistics (community.chocolatey.org/stats, JSON as served)", "source_url": "https://community.chocolatey.org/stats", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "{\"Downloads\":\"4,831,465,270\",\"UniquePackages\":\"12,270\",\"TotalPackages\":\"312,680\"", "locator": "Statistics endpoint, fields Downloads and UniquePackages, fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. TotalPackages (312,680) counts every package version. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-stats-2026-10-14.html (JSON).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-community-repository-4-8-billion-package-downloads", "citation_text": "4.8 billion package downloads had been served by Chocolatey's community repository for Windows by 14 October 2026, across 12,270 unique packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Community Repository statistics (community.chocolatey.org/stats, JSON as served)\" (https://community.chocolatey.org/stats). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-community-repository-4-8-billion-package-downloads." }, { "id": "chocolatey-2026-10-14-adobereader-package-downloads-694-6-million", "family": "pc-installed-software-utilities-storage-security", "statement": "694.6 million downloads of the Adobe Acrobat Reader DC package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 1 among all packages (Chocolatey, 2026).", "short_statement": "Adobe Acrobat Reader is the most downloaded Windows package on Chocolatey, at **694.6 million** downloads.", "short_refs": null, "value": 694584996, "unit": "package downloads, all versions, cumulative", "display_value": "694.6 million", "display_label": "Chocolatey community repository, 14 October 2026", "display_hook": null, "row_label": "Adobe Acrobat Reader", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'adobereader' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Adobe Acrobat Reader DC package page (community.chocolatey.org/packages/adobereader)", "source_url": "https://community.chocolatey.org/packages/adobereader", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 694,584,996 Downloads of v 2026.2.21931: 47,750", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 1 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-adobereader-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. The most downloaded package in the repository; the sorted list showed 694,378,403 a few minutes earlier.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-adobereader-package-downloads-694-6-million", "citation_text": "694.6 million downloads of the Adobe Acrobat Reader DC package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 1 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Adobe Acrobat Reader DC package page (community.chocolatey.org/packages/adobereader)\" (https://community.chocolatey.org/packages/adobereader). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-adobereader-package-downloads-694-6-million." }, { "id": "chocolatey-2026-10-14-googlechrome-package-downloads-394-1-million", "family": "pc-installed-software-utilities-storage-security", "statement": "394.1 million downloads of the Google Chrome package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 2 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 394076839, "unit": "package downloads, all versions, cumulative", "display_value": "394.1 million", "display_label": "Chocolatey community repository, 14 October 2026", "display_hook": null, "row_label": "Google Chrome", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'googlechrome' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Google Chrome package page (community.chocolatey.org/packages/googlechrome)", "source_url": "https://community.chocolatey.org/packages/googlechrome", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 394,076,839 Downloads of v 156.0.8078.12: 15,025", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 2 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-googlechrome-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. Second only to Adobe Acrobat Reader DC; Chocolatey's own package is third (386.2 million), Mozilla Firefox fourth and Microsoft Edge fifth (102.6 million) in the sorted list.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-googlechrome-package-downloads-394-1-million", "citation_text": "394.1 million downloads of the Google Chrome package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 2 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Google Chrome package page (community.chocolatey.org/packages/googlechrome)\" (https://community.chocolatey.org/packages/googlechrome). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-googlechrome-package-downloads-394-1-million." }, { "id": "chocolatey-2026-10-14-firefox-package-downloads-111-7-million", "family": "pc-installed-software-utilities-storage-security", "statement": "111.7 million downloads of the Mozilla Firefox package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 4 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 111658902, "unit": "package downloads, all versions, cumulative", "display_value": "111.7 million", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'firefox' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Mozilla Firefox package page (community.chocolatey.org/packages/firefox)", "source_url": "https://community.chocolatey.org/packages/firefox", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 111,658,902 Downloads of v 158.0.0: 1,073", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 4 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-firefox-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-firefox-package-downloads-111-7-million", "citation_text": "111.7 million downloads of the Mozilla Firefox package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 4 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Mozilla Firefox package page (community.chocolatey.org/packages/firefox)\" (https://community.chocolatey.org/packages/firefox). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-firefox-package-downloads-111-7-million." }, { "id": "chocolatey-2026-10-14-office365business-package-downloads-46-3-million", "family": "pc-installed-software-utilities-storage-security", "statement": "46.3 million downloads of the Office 365 Business package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 23 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 46290965, "unit": "package downloads, all versions, cumulative", "display_value": "46.3 million", "display_label": "", "display_hook": null, "row_label": "Microsoft 365 Apps for business", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'office365business' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Office 365 Business package page (community.chocolatey.org/packages/office365business)", "source_url": "https://community.chocolatey.org/packages/office365business", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 46,290,965 Downloads of v 20228.20124.0: 77,808", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 23 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-office365business-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. The package installs Microsoft 365 Apps for business; a download is not a licence or a seat.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-office365business-package-downloads-46-3-million", "citation_text": "46.3 million downloads of the Office 365 Business package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 23 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Office 365 Business package page (community.chocolatey.org/packages/office365business)\" (https://community.chocolatey.org/packages/office365business). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-office365business-package-downloads-46-3-million." }, { "id": "chocolatey-2026-10-14-teamviewer-package-downloads-50-5-million", "family": "pc-installed-software-utilities-storage-security", "statement": "50.5 million downloads of the TeamViewer package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 19 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 50501694, "unit": "package downloads, all versions, cumulative", "display_value": "50.5 million", "display_label": "Chocolatey community repository, 14 October 2026", "display_hook": null, "row_label": "TeamViewer", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'teamviewer' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | TeamViewer package page (community.chocolatey.org/packages/teamviewer)", "source_url": "https://community.chocolatey.org/packages/teamviewer", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 50,501,694 Downloads of v 15.82.6: 25,745", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 19 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-teamviewer-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. Package title on Chocolatey: 'Teamviewer (Install)'.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-teamviewer-package-downloads-50-5-million", "citation_text": "50.5 million downloads of the TeamViewer package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 19 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | TeamViewer package page (community.chocolatey.org/packages/teamviewer)\" (https://community.chocolatey.org/packages/teamviewer). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-teamviewer-package-downloads-50-5-million." }, { "id": "chocolatey-2026-10-14-notepadplusplus-package-downloads-48-2-million", "family": "pc-installed-software-utilities-storage-security", "statement": "48.2 million downloads of the Notepad++ package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 21 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 48247654, "unit": "package downloads, all versions, cumulative", "display_value": "48.2 million", "display_label": "Chocolatey community repository, 14 October 2026", "display_hook": null, "row_label": "Notepad++", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'notepadplusplus.install' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Notepad++ package page (community.chocolatey.org/packages/notepadplusplus.install)", "source_url": "https://community.chocolatey.org/packages/notepadplusplus.install", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 48,247,654 Downloads of v 8.9.8.1: 30,635", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 21 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-notepadplusplus.install-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. Package 'notepadplusplus.install' (title 'Notepad++ (Install)'); the 'notepadplusplus' meta package that depends on it is counted separately, so the two must not be added.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-notepadplusplus-package-downloads-48-2-million", "citation_text": "48.2 million downloads of the Notepad++ package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 21 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Notepad++ package page (community.chocolatey.org/packages/notepadplusplus.install)\" (https://community.chocolatey.org/packages/notepadplusplus.install). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-notepadplusplus-package-downloads-48-2-million." }, { "id": "chocolatey-2026-10-14-7-zip-package-downloads-45-8-million", "family": "pc-installed-software-utilities-storage-security", "statement": "45.8 million downloads of the 7-Zip package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 24 among all packages (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 45815156, "unit": "package downloads, all versions, cumulative", "display_value": "45.8 million", "display_label": "Chocolatey community repository, 14 October 2026", "display_hook": null, "row_label": "7-Zip", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the '7zip.install' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | 7-Zip package page (community.chocolatey.org/packages/7zip.install)", "source_url": "https://community.chocolatey.org/packages/7zip.install", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 45,815,156 Downloads of v 26.4.0: 14,458", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14; rank 24 in the list sorted by downloads (community.chocolatey.org/packages?sortOrder=package-download-count)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-7zip.install-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. Package '7zip.install' (title '7-Zip (Install)'); the '7zip' meta package (35.6 million downloads, number 28) depends on it, so the two must not be added.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-7-zip-package-downloads-45-8-million", "citation_text": "45.8 million downloads of the 7-Zip package had been recorded by Chocolatey's community repository for Windows by 14 October 2026, number 24 among all packages (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | 7-Zip package page (community.chocolatey.org/packages/7zip.install)\" (https://community.chocolatey.org/packages/7zip.install). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-7-zip-package-downloads-45-8-million." }, { "id": "chocolatey-2026-10-14-google-drive-package-downloads-27-1-million", "family": "pc-installed-software-utilities-storage-security", "statement": "27.1 million downloads of the Google Drive package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 27051594, "unit": "package downloads, all versions, cumulative", "display_value": "27.1 million", "display_label": "", "display_hook": null, "row_label": "Google Drive", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'googledrive' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Google Drive package page (community.chocolatey.org/packages/googledrive)", "source_url": "https://community.chocolatey.org/packages/googledrive", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 27,051,594 Downloads of v 132.0.0: 11,936", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-googledrive-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-google-drive-package-downloads-27-1-million", "citation_text": "27.1 million downloads of the Google Drive package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Google Drive package page (community.chocolatey.org/packages/googledrive)\" (https://community.chocolatey.org/packages/googledrive). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-google-drive-package-downloads-27-1-million." }, { "id": "chocolatey-2026-10-14-vlc-package-downloads-22-6-million", "family": "pc-installed-software-utilities-storage-security", "statement": "22.6 million downloads of the VLC media player package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 22591779, "unit": "package downloads, all versions, cumulative", "display_value": "22.6 million", "display_label": "", "display_hook": null, "row_label": "VLC media player", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'vlc' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | VLC media player package page (community.chocolatey.org/packages/vlc)", "source_url": "https://community.chocolatey.org/packages/vlc", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 22,591,779 Downloads of v 3.0.24: 28,992", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-vlc-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html. VideoLAN's own download counter belongs to the creative-engineering-media-apps family.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-vlc-package-downloads-22-6-million", "citation_text": "22.6 million downloads of the VLC media player package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | VLC media player package page (community.chocolatey.org/packages/vlc)\" (https://community.chocolatey.org/packages/vlc). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-vlc-package-downloads-22-6-million." }, { "id": "chocolatey-2026-10-14-winrar-package-downloads-11-9-million", "family": "pc-installed-software-utilities-storage-security", "statement": "11.9 million downloads of the WinRAR package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 11919454, "unit": "package downloads, all versions, cumulative", "display_value": "11.9 million", "display_label": "", "display_hook": null, "row_label": "WinRAR", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'winrar' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | WinRAR package page (community.chocolatey.org/packages/winrar)", "source_url": "https://community.chocolatey.org/packages/winrar", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 11,919,454 Downloads of v 7.23.0: 191,647", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-winrar-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-winrar-package-downloads-11-9-million", "citation_text": "11.9 million downloads of the WinRAR package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | WinRAR package page (community.chocolatey.org/packages/winrar)\" (https://community.chocolatey.org/packages/winrar). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-winrar-package-downloads-11-9-million." }, { "id": "chocolatey-2026-10-14-malwarebytes-package-downloads-10-6-million", "family": "pc-installed-software-utilities-storage-security", "statement": "10.6 million downloads of the Malwarebytes package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 10645843, "unit": "package downloads, all versions, cumulative", "display_value": "10.6 million", "display_label": "", "display_hook": null, "row_label": "Malwarebytes", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'malwarebytes' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Malwarebytes package page (community.chocolatey.org/packages/malwarebytes)", "source_url": "https://community.chocolatey.org/packages/malwarebytes", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 10,645,843 Downloads of v 5.7.3.171: 4,044", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-malwarebytes-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-malwarebytes-package-downloads-10-6-million", "citation_text": "10.6 million downloads of the Malwarebytes package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Malwarebytes package page (community.chocolatey.org/packages/malwarebytes)\" (https://community.chocolatey.org/packages/malwarebytes). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-malwarebytes-package-downloads-10-6-million." }, { "id": "chocolatey-2026-10-14-dropbox-package-downloads-9-6-million", "family": "pc-installed-software-utilities-storage-security", "statement": "9.6 million downloads of the Dropbox package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 9552850, "unit": "package downloads, all versions, cumulative", "display_value": "9.6 million", "display_label": "", "display_hook": null, "row_label": "Dropbox", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'dropbox' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | Dropbox package page (community.chocolatey.org/packages/dropbox)", "source_url": "https://community.chocolatey.org/packages/dropbox", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 9,552,850 Downloads of v 276.3.5209-beta: 9", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-dropbox-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-dropbox-package-downloads-9-6-million", "citation_text": "9.6 million downloads of the Dropbox package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | Dropbox package page (community.chocolatey.org/packages/dropbox)\" (https://community.chocolatey.org/packages/dropbox). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-dropbox-package-downloads-9-6-million." }, { "id": "chocolatey-2026-10-14-anydesk-package-downloads-1-9-million", "family": "pc-installed-software-utilities-storage-security", "statement": "1.9 million downloads of the AnyDesk package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026).", "short_statement": null, "short_refs": null, "value": 1862988, "unit": "package downloads, all versions, cumulative", "display_value": "1.9 million", "display_label": "", "display_hook": null, "row_label": "AnyDesk", "publisher_short": null, "geography": "Worldwide", "period": "2026-10-14", "population": "Downloads of the 'anydesk' package from the Chocolatey community repository, all versions, all time", "sample_n": null, "publisher": "Chocolatey Software", "source_title": "Chocolatey Software | AnyDesk package page (community.chocolatey.org/packages/anydesk)", "source_url": "https://community.chocolatey.org/packages/anydesk", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Downloads: 1,862,988 Downloads of v 9.8.1: 3,079", "locator": "Package page sidebar, 'Downloads' (all versions), fetched 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Chocolatey counts package downloads from its community repository, all versions since the package was first published, as shown on the page when fetched on 14 October 2026; each install or upgrade downloads the package again and automated build servers repeat installs, so the count is neither users nor PCs, and Chocolatey users are mostly Windows administrators and developers. Raw copy: raw/pc-installed-software-utilities-storage-security/chocolatey-package-anydesk-2026-10-14.html (and .txt); sorted list: raw/pc-installed-software-utilities-storage-security/chocolatey-packages-by-downloads-p1-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-anydesk-package-downloads-1-9-million", "citation_text": "1.9 million downloads of the AnyDesk package had been recorded by Chocolatey's community repository for Windows by 14 October 2026 (Chocolatey, 2026). Source: Chocolatey Software, \"Chocolatey Software | AnyDesk package page (community.chocolatey.org/packages/anydesk)\" (https://community.chocolatey.org/packages/anydesk). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#chocolatey-2026-10-14-anydesk-package-downloads-1-9-million." }, { "id": "homebrew-2026-10-14-cask-install-events-365d-25-2-million", "family": "pc-installed-software-utilities-storage-security", "statement": "25.2 million Mac app (cask) install events were recorded by Homebrew's opt-out analytics in the 365 days to 14 October 2026, spread over 26,054 casks (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 25173589, "unit": "cask install events in 365 days", "display_value": "25.2 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Cask install events reported by Homebrew installations with analytics enabled (the default), 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "Cask Install Events (365 days) ... Start Date: 2025-10-14 Total Events: 25173589", "locator": "Page header; the JSON API (/api/analytics/cask-install/365d.json) gives total_items 26054 and end_date 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-install-events-365d-25-2-million", "citation_text": "25.2 million Mac app (cask) install events were recorded by Homebrew's opt-out analytics in the 365 days to 14 October 2026, spread over 26,054 casks (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-install-events-365d-25-2-million." }, { "id": "homebrew-2026-10-14-cask-claude-code-1161939-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "1,161,939 installs of Claude Code (claude-code) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 1 of 26,054 casks with 4.6% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 1161939, "unit": "cask install events in 365 days", "display_value": "1,161,939", "display_label": "Homebrew cask analytics, 365 days to 14 October 2026", "display_hook": null, "row_label": "Claude Code", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'claude-code' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#1 claude-code 1,161,939 4.62%", "locator": "Table row #1; JSON API entry number 1", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. Anthropic's coding agent for the terminal was the most installed cask of the year, ahead of OpenAI's Codex (921,707, number 2); AI-assistant user figures belong to the ai-assistants family.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-claude-code-1161939-installs-365d", "citation_text": "1,161,939 installs of Claude Code (claude-code) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 1 of 26,054 casks with 4.6% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-claude-code-1161939-installs-365d." }, { "id": "homebrew-2026-10-14-cask-google-chrome-434998-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "434,998 installs of Google Chrome (google-chrome) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 7 of 26,054 casks with 1.7% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 434998, "unit": "cask install events in 365 days", "display_value": "434,998", "display_label": "Homebrew cask analytics, 365 days to 14 October 2026", "display_hook": null, "row_label": "Google Chrome", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'google-chrome' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#7 google-chrome 434,998 1.73%", "locator": "Table row #7; JSON API entry number 7", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. The most installed cask that is not a developer tool; Firefox was number 23 (185,832), Brave number 54 (90,837) and Microsoft Edge number 90 (52,778).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-google-chrome-434998-installs-365d", "citation_text": "434,998 installs of Google Chrome (google-chrome) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 7 of 26,054 casks with 1.7% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-google-chrome-434998-installs-365d." }, { "id": "homebrew-2026-10-14-cask-libreoffice-371285-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "371,285 installs of LibreOffice (libreoffice) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 11 of 26,054 casks with 1.5% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 371285, "unit": "cask install events in 365 days", "display_value": "371,285", "display_label": "Homebrew cask analytics, 365 days to 14 October 2026", "display_hook": null, "row_label": "LibreOffice", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'libreoffice' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#11 libreoffice 371,285 1.47%", "locator": "Table row #11; JSON API entry number 11", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. Against 17,798 for the 'microsoft-office' cask (number 211), 17,826 for 'microsoft-word' and 18,126 for 'microsoft-excel': among Homebrew users LibreOffice is installed about 20 times as often, but Office for Mac is normally installed from Microsoft or the App Store, so this is not a measure of Office use.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-libreoffice-371285-installs-365d", "citation_text": "371,285 installs of LibreOffice (libreoffice) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 11 of 26,054 casks with 1.5% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-libreoffice-371285-installs-365d." }, { "id": "homebrew-2026-10-14-cask-microsoft-office-17798-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "17,798 installs of Microsoft Office (microsoft-office) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 211 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 17798, "unit": "cask install events in 365 days", "display_value": "17,798", "display_label": "", "display_hook": null, "row_label": "Microsoft Office", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'microsoft-office' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#211 microsoft-office 17,798 0.07%", "locator": "Table row #211; JSON API entry number 211", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. See the LibreOffice record (371,285, number 11) for the comparison and its caveat.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-microsoft-office-17798-installs-365d", "citation_text": "17,798 installs of Microsoft Office (microsoft-office) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 211 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-microsoft-office-17798-installs-365d." }, { "id": "homebrew-2026-10-14-cask-firefox-185832-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "185,832 installs of Firefox (firefox) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 23 of 26,054 casks with 0.7% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 185832, "unit": "cask install events in 365 days", "display_value": "185,832", "display_label": "", "display_hook": null, "row_label": "Mozilla Firefox", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'firefox' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#23 firefox 185,832 0.74%", "locator": "Table row #23; JSON API entry number 23", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-firefox-185832-installs-365d", "citation_text": "185,832 installs of Firefox (firefox) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 23 of 26,054 casks with 0.7% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-firefox-185832-installs-365d." }, { "id": "homebrew-2026-10-14-cask-vlc-121386-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "121,386 installs of VLC (vlc) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 35 of 26,054 casks with 0.5% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 121386, "unit": "cask install events in 365 days", "display_value": "121,386", "display_label": "", "display_hook": null, "row_label": "VLC media player", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'vlc' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#35 vlc 121,386 0.48%", "locator": "Table row #35; JSON API entry number 35", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-vlc-121386-installs-365d", "citation_text": "121,386 installs of VLC (vlc) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 35 of 26,054 casks with 0.5% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-vlc-121386-installs-365d." }, { "id": "homebrew-2026-10-14-cask-google-drive-41659-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "41,659 installs of Google Drive (google-drive) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 116 of 26,054 casks with 0.2% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 41659, "unit": "cask install events in 365 days", "display_value": "41,659", "display_label": "", "display_hook": null, "row_label": "Google Drive", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'google-drive' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#116 google-drive 41,659 0.17%", "locator": "Table row #116; JSON API entry number 116", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. Cloud-storage clients among Homebrew users: Google Drive 41,659, OneDrive 18,047 (number 207), Dropbox 16,780 (number 224), Box Drive 1,048 (number 1495).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-google-drive-41659-installs-365d", "citation_text": "41,659 installs of Google Drive (google-drive) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 116 of 26,054 casks with 0.2% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-google-drive-41659-installs-365d." }, { "id": "homebrew-2026-10-14-cask-onedrive-18047-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "18,047 installs of Microsoft OneDrive (onedrive) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 207 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 18047, "unit": "cask install events in 365 days", "display_value": "18,047", "display_label": "", "display_hook": null, "row_label": "Microsoft OneDrive", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'onedrive' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#207 onedrive 18,047 0.07%", "locator": "Table row #207; JSON API entry number 207", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-onedrive-18047-installs-365d", "citation_text": "18,047 installs of Microsoft OneDrive (onedrive) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 207 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-onedrive-18047-installs-365d." }, { "id": "homebrew-2026-10-14-cask-dropbox-16780-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "16,780 installs of Dropbox (dropbox) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 224 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 16780, "unit": "cask install events in 365 days", "display_value": "16,780", "display_label": "", "display_hook": null, "row_label": "Dropbox", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'dropbox' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#224 dropbox 16,780 0.07%", "locator": "Table row #224; JSON API entry number 224", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-dropbox-16780-installs-365d", "citation_text": "16,780 installs of Dropbox (dropbox) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 224 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-dropbox-16780-installs-365d." }, { "id": "homebrew-2026-10-14-cask-anydesk-18769-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "18,769 installs of AnyDesk (anydesk) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 195 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 18769, "unit": "cask install events in 365 days", "display_value": "18,769", "display_label": "", "display_hook": null, "row_label": "AnyDesk", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'anydesk' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#195 anydesk 18,769 0.07%", "locator": "Table row #195; JSON API entry number 195", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. Remote-access apps among Homebrew users: RustDesk 30,037 (number 138), AnyDesk 18,769, TeamViewer 13,270 (number 274).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-anydesk-18769-installs-365d", "citation_text": "18,769 installs of AnyDesk (anydesk) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 195 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-anydesk-18769-installs-365d." }, { "id": "homebrew-2026-10-14-cask-teamviewer-13270-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "13,270 installs of TeamViewer (teamviewer) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 274 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 13270, "unit": "cask install events in 365 days", "display_value": "13,270", "display_label": "", "display_hook": null, "row_label": "TeamViewer", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'teamviewer' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#274 teamviewer 13,270 0.05%", "locator": "Table row #274; JSON API entry number 274", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-teamviewer-13270-installs-365d", "citation_text": "13,270 installs of TeamViewer (teamviewer) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 274 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-teamviewer-13270-installs-365d." }, { "id": "homebrew-2026-10-14-cask-parallels-5546-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "5,546 installs of Parallels Desktop (parallels) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 474 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 5546, "unit": "cask install events in 365 days", "display_value": "5,546", "display_label": "", "display_hook": null, "row_label": "Parallels Desktop", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'parallels' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#474 parallels 5,546 0.02%", "locator": "Table row #474; JSON API entry number 474", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. UTM (65,976, number 71) and VirtualBox (22,506, number 172) were installed more often than Parallels through Homebrew; Parallels sells mostly direct.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-parallels-5546-installs-365d", "citation_text": "5,546 installs of Parallels Desktop (parallels) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 474 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-parallels-5546-installs-365d." }, { "id": "homebrew-2026-10-14-cask-malwarebytes-4004-installs-365d", "family": "pc-installed-software-utilities-storage-security", "statement": "4,004 installs of Malwarebytes (malwarebytes) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 607 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026).", "short_statement": null, "short_refs": null, "value": 4004, "unit": "cask install events in 365 days", "display_value": "4,004", "display_label": "", "display_hook": null, "row_label": "Malwarebytes", "publisher_short": null, "geography": "Worldwide", "period": "2025-10-14/2026-10-14", "population": "Install events of the 'malwarebytes' cask reported by Homebrew installations with analytics enabled, 14 October 2025 to 14 October 2026", "sample_n": null, "publisher": "Homebrew", "source_title": "Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)", "source_url": "https://formulae.brew.sh/analytics/cask-install/365d/", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "#607 malwarebytes 4,004 0.02%", "locator": "Table row #607; JSON API entry number 607", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Homebrew is a package manager for macOS (and Linux) used mostly by developers; casks are its graphical Mac apps. Counts are install events in the 365 days to 14 October 2026 from users who did not opt out of Homebrew's anonymous analytics, so they are neither users nor Macs, and most people install apps such as Office, Dropbox or OneDrive from the vendor or the App Store, not Homebrew. Raw copies: raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-2026-10-14.json (JSON API) and raw/pc-installed-software-utilities-storage-security/homebrew-cask-install-365d-page-2026-10-14.html; definitions: raw/pc-installed-software-utilities-storage-security/homebrew-docs-analytics-2026-10-14.html. Avast Security: 570 (number 2101).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-malwarebytes-4004-installs-365d", "citation_text": "4,004 installs of Malwarebytes (malwarebytes) were recorded by Homebrew's macOS app analytics in the 365 days to 14 October 2026, number 607 of 26,054 casks with under 0.1% of all cask installs (Homebrew, 2026). Source: Homebrew, \"Homebrew Formulae: Homebrew Analytics Cask Install Events (365 days)\" (https://formulae.brew.sh/analytics/cask-install/365d/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#homebrew-2026-10-14-cask-malwarebytes-4004-installs-365d." }, { "id": "sourceforge-2026-10-13-7-zip-430-million-downloads-since-2000", "family": "pc-installed-software-utilities-storage-security", "statement": "430.2 million downloads of 7-Zip had been counted by SourceForge between the project's registration in November 2000 and 13 October 2026, a count that misses the downloads 7-Zip's own site has served since about 2015 (SourceForge, 2026).", "short_statement": null, "short_refs": null, "value": 430239148, "unit": "downloads from SourceForge, cumulative", "display_value": "430.2 million", "display_label": "SourceForge download statistics, to 13 October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2000-11-10/2026-10-13", "population": "Downloads of files in the 'sevenzip' project on SourceForge, worldwide", "sample_n": null, "publisher": "SourceForge (Slashdot Media)", "source_title": "SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2000-01-01 to 2026-10-13", "source_url": "https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2000-01-01&end_date=2026-10-13", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"total\": 430239148, ... \"geo\": {\"top\": \"Russia\", \"percent\": 25, \"modifier_text\": \"since 2010-02-01\"}", "locator": "JSON fields 'total' and 'summaries'; 'start_date': '2000-11-10', 'end_date': '2026-10-13'; stats_updated 2026-10-14", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "SourceForge counts downloads of the 7-Zip files it hosts. Since about 2015 most 7-Zip downloads come straight from 7-zip.org, which publishes no counter, so the SourceForge count is a floor, not 7-Zip's total. Downloads are not users or PCs. Raw copies: raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2000-01-01-to-2026-10-13.json and raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2025-10-01-to-2026-09-30.json (fetched with a plain user agent; browser user agents get a Cloudflare challenge). The yearly sums of the monthly series are in pc-installed-software-utilities-storage-security-series-sourceforge-7-zip-downloads-by-year.csv (all rows trace to this JSON). Top country since February 2010: Russia (25%).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sourceforge-2026-10-13-7-zip-430-million-downloads-since-2000", "citation_text": "430.2 million downloads of 7-Zip had been counted by SourceForge between the project's registration in November 2000 and 13 October 2026, a count that misses the downloads 7-Zip's own site has served since about 2015 (SourceForge, 2026). Source: SourceForge (Slashdot Media), \"SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2000-01-01 to 2026-10-13\" (https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2000-01-01&end_date=2026-10-13). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sourceforge-2026-10-13-7-zip-430-million-downloads-since-2000." }, { "id": "sourceforge-7-zip-2011-peak-year-99-8-million-downloads-derived", "family": "pc-installed-software-utilities-storage-security", "statement": "99.8 million downloads of 7-Zip were counted by SourceForge in 2011, the peak year, before the count fell to 8.8 million in 2015 as downloads moved to 7-Zip's own site (SourceForge, 2026).", "short_statement": null, "short_refs": null, "value": 99816578, "unit": "downloads from SourceForge in the calendar year", "display_value": "99.8 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2011", "population": "Downloads of files in the 'sevenzip' project on SourceForge, worldwide", "sample_n": null, "publisher": "SourceForge (Slashdot Media)", "source_title": "SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2000-01-01 to 2026-10-13", "source_url": "https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2000-01-01&end_date=2026-10-13", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "[\"2011-01-01 00:00:00\", 9504993], [\"2011-02-01 00:00:00\", 8636253], [\"2011-03-01 00:00:00\", 9401091]", "locator": "JSON 'downloads' array, the twelve monthly entries for 2011 (January to March shown)", "derived": true, "formula": "sum of the twelve 2011 monthly values in the 'downloads' array = 99,816,578; 2015 sum = 8,814,550", "headline": false, "series": "sourceforge-7-zip-downloads-by-year", "history": [], "notes": "SourceForge counts downloads of the 7-Zip files it hosts. Since about 2015 most 7-Zip downloads come straight from 7-zip.org, which publishes no counter, so the SourceForge count is a floor, not 7-Zip's total. Downloads are not users or PCs. Raw copies: raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2000-01-01-to-2026-10-13.json and raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2025-10-01-to-2026-09-30.json (fetched with a plain user agent; browser user agents get a Cloudflare challenge).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sourceforge-7-zip-2011-peak-year-99-8-million-downloads-derived", "citation_text": "99.8 million downloads of 7-Zip were counted by SourceForge in 2011, the peak year, before the count fell to 8.8 million in 2015 as downloads moved to 7-Zip's own site (SourceForge, 2026). Source: SourceForge (Slashdot Media), \"SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2000-01-01 to 2026-10-13\" (https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2000-01-01&end_date=2026-10-13). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sourceforge-7-zip-2011-peak-year-99-8-million-downloads-derived." }, { "id": "sourceforge-7-zip-oct-2025-sep-2026-880916-downloads", "family": "pc-installed-software-utilities-storage-security", "statement": "880,916 downloads of 7-Zip were counted by SourceForge in the twelve months from October 2025 to September 2026, a small share of 7-Zip's downloads now that most come from 7-zip.org (SourceForge, 2026).", "short_statement": null, "short_refs": null, "value": 880916, "unit": "downloads from SourceForge in twelve months", "display_value": "880,916", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-10/2026-09", "population": "Downloads of files in the 'sevenzip' project on SourceForge, worldwide", "sample_n": null, "publisher": "SourceForge (Slashdot Media)", "source_title": "SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2025-10-01 to 2026-09-30", "source_url": "https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2025-10-01&end_date=2026-09-30", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"summaries\": {\"time\": {\"downloads\": 880916}, \"geo\": {\"top\": \"United States\", \"percent\": 22", "locator": "JSON field 'total' for start_date 2025-10-01, end_date 2026-09-30 (top country in the period: United States, 22%)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "SourceForge counts downloads of the 7-Zip files it hosts. Since about 2015 most 7-Zip downloads come straight from 7-zip.org, which publishes no counter, so the SourceForge count is a floor, not 7-Zip's total. Downloads are not users or PCs. Raw copies: raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2000-01-01-to-2026-10-13.json and raw/pc-installed-software-utilities-storage-security/sourceforge-sevenzip-stats-json-2025-10-01-to-2026-09-30.json (fetched with a plain user agent; browser user agents get a Cloudflare challenge).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sourceforge-7-zip-oct-2025-sep-2026-880916-downloads", "citation_text": "880,916 downloads of 7-Zip were counted by SourceForge in the twelve months from October 2025 to September 2026, a small share of 7-Zip's downloads now that most come from 7-zip.org (SourceForge, 2026). Source: SourceForge (Slashdot Media), \"SourceForge download statistics for the 7-Zip project ('sevenzip'), JSON endpoint, 2025-10-01 to 2026-09-30\" (https://sourceforge.net/projects/sevenzip/files/stats/json?start_date=2025-10-01&end_date=2026-09-30). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sourceforge-7-zip-oct-2025-sep-2026-880916-downloads." }, { "id": "stackoverflow-survey-2026-notepad-plus-plus-used-by-27-8pct-of-developers", "family": "pc-installed-software-utilities-storage-security", "statement": "27.8% of developers answering Stack Overflow's 2026 Developer Survey said they used Notepad++ regularly over the past year, second only to Visual Studio Code (70.9%) among development environments and code editors (Stack Overflow, 2026).", "short_statement": null, "short_refs": null, "value": 27.8, "unit": "% of survey respondents who used the editor regularly in the past year", "display_value": "27.8%", "display_label": "Stack Overflow Developer Survey 2026, 13,193 respondents", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026", "population": "Respondents to Stack Overflow's 2026 Developer Survey who answered the development-environment question (n = 13,193; self-selected, mostly professional developers)", "sample_n": 13193, "publisher": "Stack Overflow", "source_title": "Dev IDEs: Technology data 2026, Stack Overflow Developer Survey", "source_url": "https://survey.stackoverflow.co/2026/technology/data/dev-ide", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-06", "accessed_at": "2026-10-14", "quote": "Which development environments and code editors did you use regularly over the past year? ... Visual Studio Code 9,350 70.9% Notepad++ 3,673 27.8%", "locator": "'Dev IDEs' data table, All Respondents (n = 13,193); results published 6 October 2026 (Stack Overflow blog)", "derived": false, "formula": null, "headline": false, "series": "stackoverflow-survey-dev-environment-share-notepad-plus-plus", "history": [], "notes": "A survey of developers, not of PC users: the only published measure of how many people use Notepad++, as opposed to downloads. Multiple answers allowed. Visual Studio (27.6%) and Vim (27.2%) were close behind. Raw copies: raw/pc-installed-software-utilities-storage-security/stackoverflow-survey-2026-technology-data-dev-ide.html (and .txt); release date: raw/pc-installed-software-utilities-storage-security/stackoverflow-blog-2026-10-06-results-of-2026-developer-survey.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#stackoverflow-survey-2026-notepad-plus-plus-used-by-27-8pct-of-developers", "citation_text": "27.8% of developers answering Stack Overflow's 2026 Developer Survey said they used Notepad++ regularly over the past year, second only to Visual Studio Code (70.9%) among development environments and code editors (Stack Overflow, 2026). Source: Stack Overflow, \"Dev IDEs: Technology data 2026, Stack Overflow Developer Survey\" (https://survey.stackoverflow.co/2026/technology/data/dev-ide). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#stackoverflow-survey-2026-notepad-plus-plus-used-by-27-8pct-of-developers." }, { "id": "stackoverflow-survey-2025-notepad-plus-plus-used-by-27-4pct-of-developers", "family": "pc-installed-software-utilities-storage-security", "statement": "27.4% of developers answering Stack Overflow's 2025 Developer Survey said they used Notepad++ regularly over the past year, third after Visual Studio Code (75.9%) and Visual Studio (29%) (Stack Overflow, 2025).", "short_statement": null, "short_refs": null, "value": 27.4, "unit": "% of survey respondents who used the editor regularly in the past year", "display_value": "27.4%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025", "population": "Respondents to Stack Overflow's 2025 Developer Survey who answered the development-environment question (26,143 responses)", "sample_n": 26143, "publisher": "Stack Overflow", "source_title": "Technology | 2025 Stack Overflow Developer Survey ('Dev IDEs')", "source_url": "https://survey.stackoverflow.co/2025/technology", "source_type": "secondary", "source_access": "open", "published_at": "2025-07-29", "accessed_at": "2026-10-14", "quote": "Visual Studio Code 75.9% Visual Studio 29% Notepad++ 27.4% IntelliJ IDEA 27.1%", "locator": "Section 'Dev IDEs', tab All Respondents (Responses: 26,143)", "derived": false, "formula": null, "headline": false, "series": "stackoverflow-survey-dev-environment-share-notepad-plus-plus", "history": [], "notes": "The 2025 question also covered 'AI-enabled code editing tools', a slightly wider list than 2026's. Publication date from the URL of Stack Overflow's announcement post (stackoverflow.blog/2025/07/29/...). Raw copies: raw/pc-installed-software-utilities-storage-security/stackoverflow-survey-2025-technology.html and raw/pc-installed-software-utilities-storage-security/stackoverflow-blog-2025-07-29-2025-developer-survey-results.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#stackoverflow-survey-2025-notepad-plus-plus-used-by-27-4pct-of-developers", "citation_text": "27.4% of developers answering Stack Overflow's 2025 Developer Survey said they used Notepad++ regularly over the past year, third after Visual Studio Code (75.9%) and Visual Studio (29%) (Stack Overflow, 2025). Source: Stack Overflow, \"Technology | 2025 Stack Overflow Developer Survey ('Dev IDEs')\" (https://survey.stackoverflow.co/2025/technology). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#stackoverflow-survey-2025-notepad-plus-plus-used-by-27-4pct-of-developers." }, { "id": "github-2026-10-14-notepad-plus-plus-release-downloads-360-4-million-derived", "family": "pc-installed-software-utilities-storage-security", "statement": "360.4 million downloads of Notepad++ release files had been counted by GitHub by 14 October 2026, across 145 releases since the project began hosting its installers there in 2019 (GitHub, 2026).", "short_statement": null, "short_refs": null, "value": 360432711, "unit": "downloads of release files from GitHub, cumulative", "display_value": "360.4 million", "display_label": "GitHub release download counts, 14 October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019/2026-10-14", "population": "Downloads of the files attached to the notepad-plus-plus/notepad-plus-plus releases on GitHub (installers, portable packages, checksums)", "sample_n": null, "publisher": "GitHub (Notepad++ project releases)", "source_title": "GitHub REST API: releases of notepad-plus-plus/notepad-plus-plus (per_page=100, pages 1 and 2)", "source_url": "https://api.github.com/repos/notepad-plus-plus/notepad-plus-plus/releases", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"name\": \"npp.8.5.Installer.x64.exe\", ... \"download_count\": 27279435", "locator": "Release assets' download_count fields, summed over all 145 releases (2,515 assets); the largest single asset is the v8.5 x64 installer (27.3 million)", "derived": true, "formula": "sum of download_count over every asset of every release returned by the API on 2026-10-14 = 360,432,711 (installer .exe files alone: 331,610,629)", "headline": false, "series": "", "history": [], "notes": "Downloads, not users: Notepad++'s updater fetches new versions from GitHub, so each update counts again. Releases before May 2019 (v7.7) show almost no GitHub downloads because installers were served from notepad-plus-plus.org. Raw copies: raw/pc-installed-software-utilities-storage-security/github-notepad-plus-plus-releases-p1-2026-10-14.json and -p2-.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#github-2026-10-14-notepad-plus-plus-release-downloads-360-4-million-derived", "citation_text": "360.4 million downloads of Notepad++ release files had been counted by GitHub by 14 October 2026, across 145 releases since the project began hosting its installers there in 2019 (GitHub, 2026). Source: GitHub (Notepad++ project releases), \"GitHub REST API: releases of notepad-plus-plus/notepad-plus-plus (per_page=100, pages 1 and 2)\" (https://api.github.com/repos/notepad-plus-plus/notepad-plus-plus/releases). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#github-2026-10-14-notepad-plus-plus-release-downloads-360-4-million-derived." }, { "id": "sourceforge-notepad-plus-plus-29-2-million-downloads-2003-2015", "family": "pc-installed-software-utilities-storage-security", "statement": "29.2 million downloads of Notepad++ were counted by SourceForge while the project hosted its files there, from November 2003 until 2015 (SourceForge, 2026).", "short_statement": null, "short_refs": null, "value": 29176866, "unit": "downloads from SourceForge, cumulative", "display_value": "29.2 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2003-11-24/2015", "population": "Downloads of files in the 'notepad-plus' project on SourceForge", "sample_n": null, "publisher": "SourceForge (Slashdot Media)", "source_title": "SourceForge download statistics for the Notepad++ project ('notepad-plus'), JSON endpoint, 2000-01-01 to 2026-10-13", "source_url": "https://sourceforge.net/projects/notepad-plus/files/stats/json?start_date=2000-01-01&end_date=2026-10-13", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "\"messages\": [\"Download statistics available since 2003-11-24 (when this project was registered).\" ... \"total\": 29176866", "locator": "JSON fields 'messages' and 'total'; monthly values are zero from 2016", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Wikipedia's 'over 28 million' SourceForge figure is the same count taken earlier. The yearly peak was 2009 (7.4 million). Raw copy: raw/pc-installed-software-utilities-storage-security/sourceforge-notepad-plus-stats-json-2000-01-01-to-2026-10-13.json.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#sourceforge-notepad-plus-plus-29-2-million-downloads-2003-2015", "citation_text": "29.2 million downloads of Notepad++ were counted by SourceForge while the project hosted its files there, from November 2003 until 2015 (SourceForge, 2026). Source: SourceForge (Slashdot Media), \"SourceForge download statistics for the Notepad++ project ('notepad-plus'), JSON endpoint, 2000-01-01 to 2026-10-13\" (https://sourceforge.net/projects/notepad-plus/files/stats/json?start_date=2000-01-01&end_date=2026-10-13). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#sourceforge-notepad-plus-plus-29-2-million-downloads-2003-2015." }, { "id": "winrar-2026-10-14-over-500-million-users-claim", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 500 million users worldwide is RARLAB's claim for WinRAR on its website in October 2026, a figure unchanged since at least June 2012 (win.rar GmbH, 2026).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "users (vendor claim, measure not defined)", "display_value": "over 500 million", "display_label": "win-rar.com, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "WinRAR users (vendor claim; no definition or date of measurement given)", "sample_n": null, "publisher": "win.rar GmbH (RARLAB)", "source_title": "WinRAR start page (win-rar.com)", "source_url": "https://www.win-rar.com/start.html?&L=0", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "With over 500 million users worldwide, WinRAR is the world’s most popular compression tool!", "locator": "Start page, introduction", "derived": false, "formula": null, "headline": false, "series": "winrar-users-claim", "history": [], "notes": "A vendor claim with no stated measure or date. Wayback captures show the same number in June 2012 ('Over 500 million users worldwide make WinRAR the world's most popular compression tool today'), 2014, 2016, 2018 and 2022, so the figure has not been updated for at least 14 years. Install censuses: WinRAR was on 48% of PCs in Avast's 2018 data and never entered Secunia's top 50. Raw copies: raw/pc-installed-software-utilities-storage-security/rarlab-www.win-rar.com-start.html-L-0.html and raw/pc-installed-software-utilities-storage-security/wayback-20120609-win-rar-start.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#winrar-2026-10-14-over-500-million-users-claim", "citation_text": "Over 500 million users worldwide is RARLAB's claim for WinRAR on its website in October 2026, a figure unchanged since at least June 2012 (win.rar GmbH, 2026). Source: win.rar GmbH (RARLAB), \"WinRAR start page (win-rar.com)\" (https://www.win-rar.com/start.html?&L=0). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#winrar-2026-10-14-over-500-million-users-claim." }, { "id": "winrar-2012-06-over-500-million-users-claim-wayback", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 500 million users worldwide was already RARLAB's claim for WinRAR in June 2012, the earliest archived copy of its start page with the figure (win.rar GmbH, 2012).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "users (vendor claim, measure not defined)", "display_value": "over 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2012-06", "population": "WinRAR users (vendor claim)", "sample_n": null, "publisher": "win.rar GmbH (RARLAB)", "source_title": "WinRAR start page (win-rar.com), Wayback Machine capture of 9 June 2012", "source_url": "http://www.win-rar.com/start.html", "source_type": "manufacturer", "source_access": "open", "published_at": "2012-06-09", "accessed_at": "2026-10-14", "quote": "Over 500 million users worldwide make WinRAR the world's most popular compression tool today.", "locator": "Start page. Snapshot: https://web.archive.org/web/20120609023929/http://www.win-rar.com/start.html (captures from 2006 and 2008 do not carry a user figure)", "derived": false, "formula": null, "headline": false, "series": "winrar-users-claim", "history": [], "notes": "Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20120609-win-rar-start.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#winrar-2012-06-over-500-million-users-claim-wayback", "citation_text": "Over 500 million users worldwide was already RARLAB's claim for WinRAR in June 2012, the earliest archived copy of its start page with the figure (win.rar GmbH, 2012). Source: win.rar GmbH (RARLAB), \"WinRAR start page (win-rar.com), Wayback Machine capture of 9 June 2012\" (http://www.win-rar.com/start.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#winrar-2012-06-over-500-million-users-claim-wayback." }, { "id": "teamviewer-2019-06-21-installed-on-more-than-2-billion-devices", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 2 billion devices had TeamViewer installed and activated by June 2019, each with a unique TeamViewer ID, double the 1 billion of October 2015, the company said (TeamViewer, 2019).", "short_statement": null, "short_refs": null, "value": 2000000000, "unit": "devices on which TeamViewer was ever installed (unique IDs, cumulative)", "display_value": "more than 2 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-06", "population": "Devices that generated a TeamViewer ID since 2005 (cumulative installations, not active devices)", "sample_n": null, "publisher": "TeamViewer", "source_title": "TeamViewer exceeds 2 billion installations on devices all over the world (TeamViewer press release, 21 June 2019)", "source_url": "https://www.teamviewer.com/en/global/company/press/2019/teamviewer-exceeds-2-billion-installations-on-devices-all-over-the-world/", "source_type": "manufacturer", "source_access": "open", "published_at": "2019-06-21", "accessed_at": "2026-10-14", "quote": "since inception of the company, TeamViewer’s software has been installed on more than 2 billion devices globally representing 2 billion uniquely generated IDs.", "locator": "First paragraph; boilerplate adds 'more than 45 million devices are online at any time'", "derived": false, "formula": null, "headline": false, "series": "teamviewer-cumulative-installations", "history": [], "notes": "Cumulative installations since 2005, not users: an ID is generated per device, including reinstalls on new hardware. Raw copy: raw/pc-installed-software-utilities-storage-security/teamviewer-press-2019-06-21-2-billion-installations.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#teamviewer-2019-06-21-installed-on-more-than-2-billion-devices", "citation_text": "More than 2 billion devices had TeamViewer installed and activated by June 2019, each with a unique TeamViewer ID, double the 1 billion of October 2015, the company said (TeamViewer, 2019). Source: TeamViewer, \"TeamViewer exceeds 2 billion installations on devices all over the world (TeamViewer press release, 21 June 2019)\" (https://www.teamviewer.com/en/global/company/press/2019/teamviewer-exceeds-2-billion-installations-on-devices-all-over-the-world/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#teamviewer-2019-06-21-installed-on-more-than-2-billion-devices." }, { "id": "teamviewer-2022-05-company-page-installed-on-over-2-5-billion-devices", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 2.5 billion devices had had TeamViewer installed by May 2022, with up to 45 million online at any given time, according to TeamViewer's company page at the time (TeamViewer, 2022).", "short_statement": null, "short_refs": null, "value": 2500000000, "unit": "devices on which TeamViewer was ever installed (unique IDs, cumulative)", "display_value": "over 2.5 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-05", "population": "Devices that generated a TeamViewer ID since 2005 (cumulative installations)", "sample_n": null, "publisher": "TeamViewer", "source_title": "TeamViewer company page (teamviewer.com/en-us/company/), Wayback Machine capture of 25 May 2022", "source_url": "https://www.teamviewer.com/en-us/company/", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-05-25", "accessed_at": "2026-10-14", "quote": "has been installed on over 2.5 billion devices (each device generates a unique ID) ... has up to 45 million devices online at any given time", "locator": "Company page, key figures. Snapshot: https://web.archive.org/web/20220525093325/https://www.teamviewer.com/en-us/company/", "derived": false, "formula": null, "headline": false, "series": "teamviewer-cumulative-installations", "history": [], "notes": "The '2.5 billion devices' figure most outlets still repeat. Contradiction: TeamViewer's own knowledge-base page, last modified 8 May 2026, says 'over 2.0 billion devices'. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20220629-teamviewer-company.html (redirected to the 25 May 2022 capture).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#teamviewer-2022-05-company-page-installed-on-over-2-5-billion-devices", "citation_text": "Over 2.5 billion devices had had TeamViewer installed by May 2022, with up to 45 million online at any given time, according to TeamViewer's company page at the time (TeamViewer, 2022). Source: TeamViewer, \"TeamViewer company page (teamviewer.com/en-us/company/), Wayback Machine capture of 25 May 2022\" (https://www.teamviewer.com/en-us/company/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#teamviewer-2022-05-company-page-installed-on-over-2-5-billion-devices." }, { "id": "teamviewer-kb-2026-05-08-runs-on-over-400-million-devices", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 400 million devices run TeamViewer, of which at least 30 million are connected at any time, TeamViewer says on its knowledge-base page last modified in May 2026 (TeamViewer, 2026).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "devices running TeamViewer (vendor claim)", "display_value": "over 400 million", "display_label": "TeamViewer knowledge base, May 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-05", "population": "Devices with TeamViewer installed (vendor claim, no measurement date given)", "sample_n": null, "publisher": "TeamViewer", "source_title": "What is TeamViewer? (TeamViewer knowledge base, last modified 8 May 2026)", "source_url": "https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/what-is-teamviewer/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-05-08", "accessed_at": "2026-10-14", "quote": "The software runs on over 400 million devices, of which at least 30 million are connected to TeamViewer at any time.", "locator": "Knowledge-base article, introduction ('Last Modified: May 8, 2026')", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The same page also says TeamViewer 'has been installed on over 2.0 billion devices (each device generates a unique ID)' and 'has over 30 million devices online at any given time', below the 2.5 billion installations and 45 million online of 2019-2022: the page's figures are undated and may be older text. Raw copy: raw/pc-installed-software-utilities-storage-security/teamviewer-kb-what-is-teamviewer-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#teamviewer-kb-2026-05-08-runs-on-over-400-million-devices", "citation_text": "Over 400 million devices run TeamViewer, of which at least 30 million are connected at any time, TeamViewer says on its knowledge-base page last modified in May 2026 (TeamViewer, 2026). Source: TeamViewer, \"What is TeamViewer? (TeamViewer knowledge base, last modified 8 May 2026)\" (https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/what-is-teamviewer/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#teamviewer-kb-2026-05-08-runs-on-over-400-million-devices." }, { "id": "teamviewer-annual-report-2025-637-thousand-paying-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "**637,000** paying customers with an active TeamViewer subscription were counted at the end of 2025, down 5% from 669,000 a year earlier, in TeamViewer's 2025 annual report (TeamViewer, 2026).", "short_statement": null, "short_refs": null, "value": 637000, "unit": "paying customers with an active subscription (year end)", "display_value": "637,000", "display_label": "TeamViewer annual report 2025", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2025-12-31", "population": "Paying customers with an active subscription at 31 December 2025 (now counted on an ARR basis; 2024 restated)", "sample_n": null, "publisher": "TeamViewer", "source_title": "TeamViewer SE Geschäftsbericht 2025 (annual report, German PDF, March 2026)", "source_url": "https://ir-api.eqs.com//media/document/82a3641a-6647-41ac-b435-f7a47fa71aeb/assets/DE000A2YN900-JA-2025-EQ-D-00.pdf", "source_type": "primary", "source_access": "open", "published_at": "2026-03-17", "accessed_at": "2026-10-14", "quote": "Anzahl der Kunden (Stichtag) (in Tausend)1 637 669 -5 %", "locator": "'TeamViewer auf einen Blick' key-figures table, PDF page 2; definition on PDF page 26: 'Gesamtzahl der zahlenden Kunden mit einem aktiven Abonnement'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Customers are paying accounts (mostly businesses), not users: the free version for private use is not counted. TeamViewer's company page in October 2026 says 'more than 620,000 customers' and 'hundreds of millions of users' (raw copy raw/pc-installed-software-utilities-storage-security/teamviewer-company-page-2026-10-14.html). The report is dated 12 March 2026 (supervisory board); the PDF was created on 17 March 2026. Only a German PDF was retrievable (the English file name served the same document). Raw copy: raw/pc-installed-software-utilities-storage-security/teamviewer-DE000A2YN900-JA-2025-EQ-D-00.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#teamviewer-annual-report-2025-637-thousand-paying-customers", "citation_text": "**637,000** paying customers with an active TeamViewer subscription were counted at the end of 2025, down 5% from 669,000 a year earlier, in TeamViewer's 2025 annual report (TeamViewer, 2026). Source: TeamViewer, \"TeamViewer SE Geschäftsbericht 2025 (annual report, German PDF, March 2026)\" (https://ir-api.eqs.com//media/document/82a3641a-6647-41ac-b435-f7a47fa71aeb/assets/DE000A2YN900-JA-2025-EQ-D-00.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#teamviewer-annual-report-2025-637-thousand-paying-customers." }, { "id": "anydesk-2021-10-15-about-to-crack-500-million-downloads", "family": "pc-installed-software-utilities-storage-security", "statement": "About 500 million downloads of AnyDesk had been made by October 2021, seven years after its launch, the last download count the company has published (AnyDesk, 2021).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "downloads, cumulative (vendor claim)", "display_value": "about 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-10", "population": "Downloads of AnyDesk since 2014 (vendor count)", "sample_n": null, "publisher": "AnyDesk Software", "source_title": "500 million downloads: AnyDesk continues its rapid growth as it's about to crack a major milestone (AnyDesk blog, 15 October 2021)", "source_url": "https://blog.anydesk.com/500-million-downloads-anydesk-continues-its-rapid-growth-as-it-cracks-a-major-milestone/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-10-15", "accessed_at": "2026-10-14", "quote": "now the company is about to crack the 500 million download mark. ... The scale-ups innovative solutions have already been installed more than 450 million times.", "locator": "First paragraph and 'About AnyDesk'. Snapshot: https://web.archive.org/web/20220128055448/https://blog.anydesk.com/500-million-downloads-anydesk-continues-its-rapid-growth-as-it-cracks-a-major-milestone/", "derived": false, "formula": null, "headline": false, "series": "anydesk-downloads-milestones", "history": [], "notes": "The post says AnyDesk was 'about to crack the 500 million download mark', that its software had 'already been installed more than 450 million times' and that it had 'over 80,000 customers'. The last download milestone AnyDesk published; the blog domain no longer resolves. Earlier milestone posts on the same blog (archived): 20 million, 100 million (2019), 200 million and 250 million downloads (2020). anydesk.com blocks automated fetches (HTTP 403). Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-anydesk-blog-500-million-downloads.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#anydesk-2021-10-15-about-to-crack-500-million-downloads", "citation_text": "About 500 million downloads of AnyDesk had been made by October 2021, seven years after its launch, the last download count the company has published (AnyDesk, 2021). Source: AnyDesk Software, \"500 million downloads: AnyDesk continues its rapid growth as it's about to crack a major milestone (AnyDesk blog, 15 October 2021)\" (https://blog.anydesk.com/500-million-downloads-anydesk-continues-its-rapid-growth-as-it-cracks-a-major-milestone/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#anydesk-2021-10-15-about-to-crack-500-million-downloads." }, { "id": "anydesk-2026-10-homepage-trusted-by-over-200000-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 200,000 customers trust AnyDesk, the company says on its home page in October 2026, up from the over 80,000 customers it cited in October 2021 (AnyDesk, 2026).", "short_statement": null, "short_refs": null, "value": 200000, "unit": "customers (vendor claim)", "display_value": "over 200,000", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "AnyDesk customers (vendor claim; paying business customers, not defined)", "sample_n": null, "publisher": "AnyDesk Software", "source_title": "AnyDesk home page (anydesk.com/en), Wayback Machine capture of 11 October 2026", "source_url": "https://anydesk.com/en", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-11", "accessed_at": "2026-10-14", "quote": "Trusted by over 200,000 customers", "locator": "Home page, customer logos band. Snapshot: https://web.archive.org/web/20261011043400/https://anydesk.com/en", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "No current download or user count is published on the home page ('the remote access software empowering billions' is a slogan, not a count). anydesk.com returns HTTP 403 to automated fetches, so the Wayback capture three days earlier was used. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20261011-anydesk-en.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#anydesk-2026-10-homepage-trusted-by-over-200000-customers", "citation_text": "Over 200,000 customers trust AnyDesk, the company says on its home page in October 2026, up from the over 80,000 customers it cited in October 2021 (AnyDesk, 2026). Source: AnyDesk Software, \"AnyDesk home page (anydesk.com/en), Wayback Machine capture of 11 October 2026\" (https://anydesk.com/en). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#anydesk-2026-10-homepage-trusted-by-over-200000-customers." }, { "id": "dropbox-2019-02-21-paying-users-12-7-million", "family": "pc-installed-software-utilities-storage-security", "statement": "12.7 million paying users of Dropbox were counted at the end of 2018, by Dropbox's count in its earnings release (Dropbox, 2019).", "short_statement": null, "short_refs": null, "value": 12700000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "12.7 million", "display_label": "", "display_hook": null, "row_label": "31 December 2018", "publisher_short": null, "geography": "Worldwide", "period": "2018-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2018-12-31 (Form 8-K exhibit 99.1, filed 2019-02-21)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762319000003/q42018er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-02-21", "accessed_at": "2026-10-14", "quote": "Paying users totaled 12.7 million, as compared to 11.0 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Year-end 2017: 11.0 million (comparison in this release). Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2019-02-21-q42018er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2019-02-21-paying-users-12-7-million", "citation_text": "12.7 million paying users of Dropbox were counted at the end of 2018, by Dropbox's count in its earnings release (Dropbox, 2019). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2018-12-31 (Form 8-K exhibit 99.1, filed 2019-02-21)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762319000003/q42018er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2019-02-21-paying-users-12-7-million." }, { "id": "dropbox-2020-02-20-paying-users-14-3-million", "family": "pc-installed-software-utilities-storage-security", "statement": "14.3 million paying users of Dropbox were counted at the end of 2019, by Dropbox's count in its earnings release (Dropbox, 2020).", "short_statement": null, "short_refs": null, "value": 14300000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "14.3 million", "display_label": "", "display_hook": null, "row_label": "31 December 2019", "publisher_short": null, "geography": "Worldwide", "period": "2019-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2019-12-31 (Form 8-K exhibit 99.1, filed 2020-02-20)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762320000006/q42019er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-02-20", "accessed_at": "2026-10-14", "quote": "Paying users ended at 14.3 million, as compared to 12.7 million as of the end of the prior year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2020-02-20-q42019er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2020-02-20-paying-users-14-3-million", "citation_text": "14.3 million paying users of Dropbox were counted at the end of 2019, by Dropbox's count in its earnings release (Dropbox, 2020). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2019-12-31 (Form 8-K exhibit 99.1, filed 2020-02-20)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762320000006/q42019er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2020-02-20-paying-users-14-3-million." }, { "id": "dropbox-2021-02-18-paying-users-15-48-million", "family": "pc-installed-software-utilities-storage-security", "statement": "15.5 million paying users of Dropbox were counted at the end of 2020, by Dropbox's count in its earnings release (Dropbox, 2021).", "short_statement": null, "short_refs": null, "value": 15480000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "15.5 million", "display_label": "", "display_hook": null, "row_label": "31 December 2020", "publisher_short": null, "geography": "Worldwide", "period": "2020-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2020-12-31 (Form 8-K exhibit 99.1, filed 2021-02-18)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762321000007/q42020er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2021-02-18", "accessed_at": "2026-10-14", "quote": "Paying users ended at 15.48 million, as compared to 14.31 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2021-02-18-q42020er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2021-02-18-paying-users-15-48-million", "citation_text": "15.5 million paying users of Dropbox were counted at the end of 2020, by Dropbox's count in its earnings release (Dropbox, 2021). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2020-12-31 (Form 8-K exhibit 99.1, filed 2021-02-18)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762321000007/q42020er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2021-02-18-paying-users-15-48-million." }, { "id": "dropbox-2022-02-17-paying-users-16-79-million", "family": "pc-installed-software-utilities-storage-security", "statement": "16.8 million paying users of Dropbox were counted at the end of 2021, by Dropbox's count in its earnings release (Dropbox, 2022).", "short_statement": null, "short_refs": null, "value": 16790000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "16.8 million", "display_label": "", "display_hook": null, "row_label": "31 December 2021", "publisher_short": null, "geography": "Worldwide", "period": "2021-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2021-12-31 (Form 8-K exhibit 99.1, filed 2022-02-17)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762322000007/q42021er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-02-17", "accessed_at": "2026-10-14", "quote": "Paying users ended at 16.79 million, as compared to 15.48 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2022-02-17-q42021er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2022-02-17-paying-users-16-79-million", "citation_text": "16.8 million paying users of Dropbox were counted at the end of 2021, by Dropbox's count in its earnings release (Dropbox, 2022). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2021-12-31 (Form 8-K exhibit 99.1, filed 2022-02-17)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762322000007/q42021er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2022-02-17-paying-users-16-79-million." }, { "id": "dropbox-2023-02-16-paying-users-17-77-million", "family": "pc-installed-software-utilities-storage-security", "statement": "17.8 million paying users of Dropbox were counted at the end of 2022, by Dropbox's count in its earnings release (Dropbox, 2023).", "short_statement": null, "short_refs": null, "value": 17770000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "17.8 million", "display_label": "", "display_hook": null, "row_label": "31 December 2022", "publisher_short": null, "geography": "Worldwide", "period": "2022-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2022-12-31 (Form 8-K exhibit 99.1, filed 2023-02-16)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762323000006/q42022er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2023-02-16", "accessed_at": "2026-10-14", "quote": "Paying users ended at 17.77 million, as compared to 16.79 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2023-02-16-q42022er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2023-02-16-paying-users-17-77-million", "citation_text": "17.8 million paying users of Dropbox were counted at the end of 2022, by Dropbox's count in its earnings release (Dropbox, 2023). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2022-12-31 (Form 8-K exhibit 99.1, filed 2023-02-16)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762323000006/q42022er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2023-02-16-paying-users-17-77-million." }, { "id": "dropbox-2024-02-15-paying-users-18-12-million", "family": "pc-installed-software-utilities-storage-security", "statement": "18.1 million paying users of Dropbox were counted at the end of 2023, by Dropbox's count in its earnings release (Dropbox, 2024).", "short_statement": null, "short_refs": null, "value": 18120000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "18.1 million", "display_label": "", "display_hook": null, "row_label": "31 December 2023", "publisher_short": null, "geography": "Worldwide", "period": "2023-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2023-12-31 (Form 8-K exhibit 99.1, filed 2024-02-15)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762324000003/q42023er-exhibit991q2xq4.htm", "source_type": "primary", "source_access": "open", "published_at": "2024-02-15", "accessed_at": "2026-10-14", "quote": "Paying users was 18.12 million, as compared to 17.77 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2024-02-15-q42023er-exhibit991q2xq4.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2024-02-15-paying-users-18-12-million", "citation_text": "18.1 million paying users of Dropbox were counted at the end of 2023, by Dropbox's count in its earnings release (Dropbox, 2024). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2023-12-31 (Form 8-K exhibit 99.1, filed 2024-02-15)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762324000003/q42023er-exhibit991q2xq4.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2024-02-15-paying-users-18-12-million." }, { "id": "dropbox-2025-02-20-paying-users-18-22-million", "family": "pc-installed-software-utilities-storage-security", "statement": "18.2 million paying users of Dropbox were counted at the end of 2024, by Dropbox's count in its earnings release (Dropbox, 2025).", "short_statement": null, "short_refs": null, "value": 18220000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "18.2 million", "display_label": "", "display_hook": null, "row_label": "31 December 2024", "publisher_short": null, "geography": "Worldwide", "period": "2024-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2024-12-31 (Form 8-K exhibit 99.1, filed 2025-02-20)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762325000007/q42024er-exhibit991q2xq4.htm", "source_type": "primary", "source_access": "open", "published_at": "2025-02-20", "accessed_at": "2026-10-14", "quote": "Paying users was 18.22 million, as compared to 18.12 million for the same period last year.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2025-02-20-q42024er-exhibit991q2xq4.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2025-02-20-paying-users-18-22-million", "citation_text": "18.2 million paying users of Dropbox were counted at the end of 2024, by Dropbox's count in its earnings release (Dropbox, 2025). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2024-12-31 (Form 8-K exhibit 99.1, filed 2025-02-20)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762325000007/q42024er-exhibit991q2xq4.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2025-02-20-paying-users-18-22-million." }, { "id": "dropbox-2026-02-19-paying-users-18-08-million", "family": "pc-installed-software-utilities-storage-security", "statement": "18.1 million paying users of Dropbox were counted at the end of 2025, down from 18.2 million a year earlier, the first year-end fall in the figures Dropbox has reported since its 2018 listing (Dropbox, 2026).", "short_statement": null, "short_refs": null, "value": 18080000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "18.1 million", "display_label": "", "display_hook": null, "row_label": "31 December 2025", "publisher_short": null, "geography": "Worldwide", "period": "2025-12-31", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2025-12-31 (Form 8-K exhibit 99.1, filed 2026-02-19)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762326000003/q42025er-exhibit991q2xq4.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-02-19", "accessed_at": "2026-10-14", "quote": "Paying users totaled 18.08 million, as compared to 18.22 million.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2026-02-19-q42025er-exhibit991q2xq4.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-02-19-paying-users-18-08-million", "citation_text": "18.1 million paying users of Dropbox were counted at the end of 2025, down from 18.2 million a year earlier, the first year-end fall in the figures Dropbox has reported since its 2018 listing (Dropbox, 2026). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2025-12-31 (Form 8-K exhibit 99.1, filed 2026-02-19)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762326000003/q42025er-exhibit991q2xq4.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-02-19-paying-users-18-08-million." }, { "id": "dropbox-2026-08-06-paying-users-18-19-million", "family": "pc-installed-software-utilities-storage-security", "statement": "18.2 million paying users of Dropbox were counted at the end of June 2026, up 96,000 in the quarter, the latest figure in Dropbox's earnings releases (Dropbox, 2026).", "short_statement": null, "short_refs": null, "value": 18190000, "unit": "paying users (Dropbox's count, end of period)", "display_value": "18.2 million", "display_label": "Dropbox earnings release, August 2026", "display_hook": null, "row_label": "30 June 2026", "publisher_short": null, "geography": "Worldwide", "period": "2026-06-30", "population": "Users on a paid Dropbox plan, worldwide (Dropbox's definition)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release for the quarter ended 2026-06-30 (Form 8-K exhibit 99.1, filed 2026-08-06)", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762326000045/q22026er-exhibit991q2xq4.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-06", "accessed_at": "2026-10-14", "quote": "Paying users totaled 18.19 million, as compared to 18.13 million. Paying users increased by 96,000 quarter-over-quarter.", "locator": "Highlights bullet on paying users", "derived": false, "formula": null, "headline": false, "series": "dropbox-paying-users", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2026-08-06-q2-2026-earnings-release.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-08-06-paying-users-18-19-million", "citation_text": "18.2 million paying users of Dropbox were counted at the end of June 2026, up 96,000 in the quarter, the latest figure in Dropbox's earnings releases (Dropbox, 2026). Source: Dropbox, \"Dropbox earnings release for the quarter ended 2026-06-30 (Form 8-K exhibit 99.1, filed 2026-08-06)\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762326000045/q22026er-exhibit991q2xq4.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-08-06-paying-users-18-19-million." }, { "id": "dropbox-2019-02-21-more-than-500-million-registered-users", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 500 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in 2019 (Dropbox, 2019).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "registered users (accounts ever created; Dropbox's count)", "display_value": "more than 500 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-12", "population": "Registered Dropbox accounts, worldwide (free and paid, active or not)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release (Form 8-K exhibit 99.1, filed 2019-02-21), 'About Dropbox'", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762319000003/q42018er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2019-02-21", "accessed_at": "2026-10-14", "quote": "With more than 500 million registered users across more than 180 countries, our products are designed to establish a more enlightened way of working.", "locator": "'About Dropbox' paragraph at the end of the release", "derived": false, "formula": null, "headline": false, "series": "dropbox-registered-users-claim", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2019-02-21-q42018er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2019-02-21-more-than-500-million-registered-users", "citation_text": "More than 500 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in 2019 (Dropbox, 2019). Source: Dropbox, \"Dropbox earnings release (Form 8-K exhibit 99.1, filed 2019-02-21), 'About Dropbox'\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762319000003/q42018er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2019-02-21-more-than-500-million-registered-users." }, { "id": "dropbox-2020-02-20-more-than-600-million-registered-users", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 600 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in 2020 (Dropbox, 2020).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "registered users (accounts ever created; Dropbox's count)", "display_value": "more than 600 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-12", "population": "Registered Dropbox accounts, worldwide (free and paid, active or not)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release (Form 8-K exhibit 99.1, filed 2020-02-20), 'About Dropbox'", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762320000006/q42019er-exhibit991.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-02-20", "accessed_at": "2026-10-14", "quote": "With more than 600 million registered users across 180 countries, we're on a mission to design a more enlightened way of working.", "locator": "'About Dropbox' paragraph at the end of the release", "derived": false, "formula": null, "headline": false, "series": "dropbox-registered-users-claim", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2020-02-20-q42019er-exhibit991.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2020-02-20-more-than-600-million-registered-users", "citation_text": "More than 600 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in 2020 (Dropbox, 2020). Source: Dropbox, \"Dropbox earnings release (Form 8-K exhibit 99.1, filed 2020-02-20), 'About Dropbox'\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762320000006/q42019er-exhibit991.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2020-02-20-more-than-600-million-registered-users." }, { "id": "dropbox-2026-08-06-more-than-700-million-registered-users", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 700 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in August 2026, unchanged since February 2021 (Dropbox, 2026).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "registered users (accounts ever created; Dropbox's count)", "display_value": "more than 700 million", "display_label": "Dropbox earnings release, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-06", "population": "Registered Dropbox accounts, worldwide (free and paid, active or not)", "sample_n": null, "publisher": "Dropbox", "source_title": "Dropbox earnings release (Form 8-K exhibit 99.1, filed 2026-08-06), 'About Dropbox'", "source_url": "https://www.sec.gov/Archives/edgar/data/1467623/000146762326000045/q22026er-exhibit991q2xq4.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-06", "accessed_at": "2026-10-14", "quote": "With more than 700 million registered users across approximately 180 countries, we're on a mission to design a more enlightened way of working.", "locator": "'About Dropbox' paragraph at the end of the release", "derived": false, "formula": null, "headline": false, "series": "dropbox-registered-users-claim", "history": [], "notes": "Paying users are Dropbox's own count of users on a paid plan (each seat of a team plan counts), from the earnings release filed with the SEC as exhibit 99.1 to Form 8-K. Registered users are accounts ever created, not active users. The 'more than 700 million' wording first appeared in the release of 18 February 2021 and has not changed in any release since, so it is a floor, not a current count. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-dropbox-2026-08-06-q2-2026-earnings-release.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-08-06-more-than-700-million-registered-users", "citation_text": "More than 700 million registered users of Dropbox across about 180 countries was the figure in Dropbox's company description in August 2026, unchanged since February 2021 (Dropbox, 2026). Source: Dropbox, \"Dropbox earnings release (Form 8-K exhibit 99.1, filed 2026-08-06), 'About Dropbox'\" (https://www.sec.gov/Archives/edgar/data/1467623/000146762326000045/q22026er-exhibit991q2xq4.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#dropbox-2026-08-06-more-than-700-million-registered-users." }, { "id": "alphabet-10k-2019-google-drive-over-one-billion-monthly-active-users", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 1 billion monthly active users of Google Drive was the level Alphabet gave in its annual report for 2019, the last time a filing named Drive among Google's billion-user products (Alphabet, 2020).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "monthly active users", "display_value": "over 1 billion", "display_label": "Alphabet 10-K for 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019", "population": "Monthly active users of Google Drive (Alphabet's count)", "sample_n": null, "publisher": "Alphabet", "source_title": "Alphabet Inc. Form 10-K for the fiscal year ended December 31, 2019 (filed 4 February 2020)", "source_url": "https://www.sec.gov/Archives/edgar/data/1652044/000165204420000008/goog10-k2019.htm", "source_type": "primary", "source_access": "open", "published_at": "2020-02-04", "accessed_at": "2026-10-14", "quote": "Google's core products and platforms, such as Android, Chrome, Gmail, Google Drive, Google Maps, Google Play, Search, and YouTube each have over one billion monthly active users.", "locator": "Part I, Item 1 Business, Overview (founders' letter excerpt)", "derived": false, "formula": null, "headline": false, "series": "google-drive-users-google-statements", "history": [], "notes": "The same sentence appears in the 10-K for 2018 (filed 5 February 2019); EDGAR full-text search finds no later Alphabet 10-K naming Google Drive with a user count. The browsers-and-desktop-os family records the same sentence for Chrome (id alphabet-10k-fy2019-chrome-over-one-billion-monthly-active-users). Raw copies: raw/pc-installed-software-utilities-storage-security/sec-alphabet-2020-02-04-10-k-2019.htm and raw/pc-installed-software-utilities-storage-security/sec-alphabet-2019-02-05-10-k-2018.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#alphabet-10k-2019-google-drive-over-one-billion-monthly-active-users", "citation_text": "Over 1 billion monthly active users of Google Drive was the level Alphabet gave in its annual report for 2019, the last time a filing named Drive among Google's billion-user products (Alphabet, 2020). Source: Alphabet, \"Alphabet Inc. Form 10-K for the fiscal year ended December 31, 2019 (filed 4 February 2020)\" (https://www.sec.gov/Archives/edgar/data/1652044/000165204420000008/goog10-k2019.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#alphabet-10k-2019-google-drive-over-one-billion-monthly-active-users." }, { "id": "techcrunch-2018-07-25-google-drive-to-pass-1-billion-users-this-week", "family": "pc-installed-software-utilities-storage-security", "statement": "1 billion users was the milestone Google said Google Drive would pass 'later this week' at its Cloud Next conference in July 2018, making Drive its eighth service with a billion users (TechCrunch, 2018).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "users (Google statement, measure not specified)", "display_value": "1 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-07", "population": "Google Drive users (Google statement at Cloud Next 2018)", "sample_n": null, "publisher": "TechCrunch", "source_title": "Google Drive will hit a billion users this week (TechCrunch, 25 July 2018)", "source_url": "https://techcrunch.com/2018/07/25/google-drive-will-hit-a-billion-users-this-week/", "source_type": "secondary", "source_access": "open", "published_at": "2018-07-25", "accessed_at": "2026-10-14", "quote": "Later this week, we will be able to add an eighth service to this list: Google Drive, the company’s online file storage service that launched back in 2012.", "locator": "First paragraph; the article adds that at Google I/O 2017 Google said Drive stored 2 trillion files and had over 800 million daily active users", "derived": false, "formula": null, "headline": false, "series": "google-drive-users-google-statements", "history": [], "notes": "The first outlet to report the milestone; Google did not say on which day it was reached. Raw copy: raw/pc-installed-software-utilities-storage-security/techcrunch-2018-07-25-google-drive-will-hit-a-billion-users-this-week.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2018-07-25-google-drive-to-pass-1-billion-users-this-week", "citation_text": "1 billion users was the milestone Google said Google Drive would pass 'later this week' at its Cloud Next conference in July 2018, making Drive its eighth service with a billion users (TechCrunch, 2018). Source: TechCrunch, \"Google Drive will hit a billion users this week (TechCrunch, 25 July 2018)\" (https://techcrunch.com/2018/07/25/google-drive-will-hit-a-billion-users-this-week/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#techcrunch-2018-07-25-google-drive-to-pass-1-billion-users-this-week." }, { "id": "explodingtopics-2023-12-06-restates-google-drive-more-than-2-billion-monthly-users", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 2 billion monthly active users of Google Drive is the figure a widely copied statistics roundup gives, without a Google source; Wikipedia's Google Drive infobox cites that roundup for '2 billion (Dec 2024)' (Exploding Topics, 2023).", "short_statement": null, "short_refs": null, "value": 2000000000, "unit": "monthly active users (restated, no primary source)", "display_value": "more than 2 billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-12", "population": "Google Drive users (as restated)", "sample_n": null, "publisher": "Exploding Topics", "source_title": "Google Workspace User Stats (2024) (Exploding Topics, by Fabio Duarte, 6 December 2023)", "source_url": "https://explodingtopics.com/blog/google-workspace-stats", "source_type": "secondary", "source_access": "open", "published_at": "2023-12-06", "accessed_at": "2026-10-14", "quote": "Google Drive has more than 2 billion active monthly users. By comparison, Dropbox has over 700 million users per month", "locator": "Section 'Google Applications Breakdown'. Snapshot: https://web.archive.org/web/20241203212242/https://explodingtopics.com/blog/google-workspace-stats", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement record. The page credits only 'Google, Patronum' (a vendor blog roundup) for its user figures; Google's last published Drive count is 'over one billion monthly active users' (Alphabet 10-K for 2019). The same paragraph turns Dropbox's '700 million registered users' into '700 million users per month'. Wikipedia's Google Drive article (num_users = 2 billion (Dec 2024)) cites this page. Raw copies: raw/pc-installed-software-utilities-storage-security/wayback-20241203-explodingtopics-google-workspace-stats.html and raw/pc-installed-software-utilities-storage-security/wikipedia-google-drive-raw-2026-10-14.txt.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2023-12-06-restates-google-drive-more-than-2-billion-monthly-users", "citation_text": "More than 2 billion monthly active users of Google Drive is the figure a widely copied statistics roundup gives, without a Google source; Wikipedia's Google Drive infobox cites that roundup for '2 billion (Dec 2024)' (Exploding Topics, 2023). Source: Exploding Topics, \"Google Workspace User Stats (2024) (Exploding Topics, by Fabio Duarte, 6 December 2023)\" (https://explodingtopics.com/blog/google-workspace-stats). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2023-12-06-restates-google-drive-more-than-2-billion-monthly-users." }, { "id": "explodingtopics-2023-12-06-restates-dropbox-700-million-users-per-month", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 700 million users per month is how a widely copied statistics roundup restates Dropbox's 'more than 700 million registered users', turning accounts ever created into monthly users (Exploding Topics, 2023).", "short_statement": null, "short_refs": null, "value": 700000000, "unit": "monthly users (restated; the source figure is registered users)", "display_value": "over 700 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2023-12", "population": "Dropbox users (as restated)", "sample_n": null, "publisher": "Exploding Topics", "source_title": "Google Workspace User Stats (2024) (Exploding Topics, by Fabio Duarte, 6 December 2023)", "source_url": "https://explodingtopics.com/blog/google-workspace-stats", "source_type": "secondary", "source_access": "open", "published_at": "2023-12-06", "accessed_at": "2026-10-14", "quote": "By comparison, Dropbox has over 700 million users per month", "locator": "Section 'Google Applications Breakdown', Google Drive paragraph (links to backlinko.com/dropbox-users). Snapshot: https://web.archive.org/web/20241203212242/https://explodingtopics.com/blog/google-workspace-stats", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement record: Dropbox's own figure is 'more than 700 million registered users' (unchanged since February 2021); its paying users were 18.12 million at the end of 2023. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20241203-explodingtopics-google-workspace-stats.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2023-12-06-restates-dropbox-700-million-users-per-month", "citation_text": "Over 700 million users per month is how a widely copied statistics roundup restates Dropbox's 'more than 700 million registered users', turning accounts ever created into monthly users (Exploding Topics, 2023). Source: Exploding Topics, \"Google Workspace User Stats (2024) (Exploding Topics, by Fabio Duarte, 6 December 2023)\" (https://explodingtopics.com/blog/google-workspace-stats). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#explodingtopics-2023-12-06-restates-dropbox-700-million-users-per-month." }, { "id": "appleinsider-2016-02-12-apple-cue-782-million-icloud-users", "family": "pc-installed-software-utilities-storage-security", "statement": "782 million iCloud users was the count Apple's Eddy Cue gave in February 2016, the latest iCloud user figure from an Apple executive that this research found (AppleInsider, 2016).", "short_statement": null, "short_refs": null, "value": 782000000, "unit": "iCloud users (Apple executive's statement)", "display_value": "782 million", "display_label": "Eddy Cue on The Talk Show, reported by AppleInsider", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2016-02", "population": "iCloud users (Apple's count, as stated by Eddy Cue)", "sample_n": null, "publisher": "AppleInsider", "source_title": "Apple Music passes 11M subscribers as iCloud hits 782M users (AppleInsider, 12 February 2016)", "source_url": "http://appleinsider.com/articles/16/02/12/apple-music-passes-11m-subscribers-as-icloud-hits-782m-users", "source_type": "secondary", "source_access": "open", "published_at": "2016-02-12", "accessed_at": "2026-10-14", "quote": "Cue said that Apple's 782 million iCloud users contribute to a crush of photo uploads, iMessage communications and iTunes and App Store purchases.", "locator": "Fourth paragraph. Snapshot: https://web.archive.org/web/20160420080013/http://appleinsider.com/articles/16/02/12/apple-music-passes-11m-subscribers-as-icloud-hits-782m-users", "derived": false, "formula": null, "headline": false, "series": "icloud-users", "history": [], "notes": "The primary is Eddy Cue's interview on John Gruber's The Talk Show, episode 146 (12 February 2016, at about 32:57): 'we have 782 million iCloud users' (audio, not re-checked). Apple's first figure was 85 million iCloud customers (January 2012 earnings call). Apple now reports paid subscriptions across services, not iCloud users. appleinsider.com returns HTTP 403 to automated fetches. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-appleinsider-2016-02-12-icloud-782m-users.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#appleinsider-2016-02-12-apple-cue-782-million-icloud-users", "citation_text": "782 million iCloud users was the count Apple's Eddy Cue gave in February 2016, the latest iCloud user figure from an Apple executive that this research found (AppleInsider, 2016). Source: AppleInsider, \"Apple Music passes 11M subscribers as iCloud hits 782M users (AppleInsider, 12 February 2016)\" (http://appleinsider.com/articles/16/02/12/apple-music-passes-11m-subscribers-as-icloud-hits-782m-users). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#appleinsider-2016-02-12-apple-cue-782-million-icloud-users." }, { "id": "cnbc-2018-02-11-barclays-estimate-850-million-icloud-users-170-million-paying", "family": "pc-installed-software-utilities-storage-security", "statement": "850 million iCloud users, about 170 million of them paying, was Barclays analysts' estimate in February 2018, not an Apple figure (CNBC, 2018).", "short_statement": null, "short_refs": null, "value": 850000000, "unit": "iCloud users (analyst estimate)", "display_value": "850 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018-02", "population": "iCloud users (Barclays estimate)", "sample_n": null, "publisher": "CNBC (reporting a Barclays analyst note)", "source_title": "Apple could sell iCloud for the enterprise, Barclays says (CNBC, 11 February 2018)", "source_url": "https://www.cnbc.com/2018/02/11/apple-could-sell-icloud-for-the-enterprise-barclays-says.html", "source_type": "secondary", "source_access": "open", "published_at": "2018-02-11", "accessed_at": "2026-10-14", "quote": "Apple now has around 850 million iCloud users -- up from 782 million in February 2016 -- with around 170 million of them paying, estimated a group of Barclays analysts led by Mark Moskowitz.", "locator": "Third paragraph. Snapshot: https://web.archive.org/web/20230117203229/https://www.cnbc.com/2018/02/11/apple-could-sell-icloud-for-the-enterprise-barclays-says.html", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The origin of the '850 million iCloud users' figure repeated in roundups and in Wikipedia's iCloud infobox. cnbc.com returns HTTP 403 to automated fetches. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-cnbc-2018-02-11-apple-icloud-enterprise-barclays.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#cnbc-2018-02-11-barclays-estimate-850-million-icloud-users-170-million-paying", "citation_text": "850 million iCloud users, about 170 million of them paying, was Barclays analysts' estimate in February 2018, not an Apple figure (CNBC, 2018). Source: CNBC (reporting a Barclays analyst note), \"Apple could sell iCloud for the enterprise, Barclays says (CNBC, 11 February 2018)\" (https://www.cnbc.com/2018/02/11/apple-could-sell-icloud-for-the-enterprise-barclays-says.html). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#cnbc-2018-02-11-barclays-estimate-850-million-icloud-users-170-million-paying." }, { "id": "wikipedia-2026-10-14-restates-icloud-850-million-members-as-of-2018", "family": "pc-installed-software-utilities-storage-security", "statement": "About 850 million members is the iCloud figure in Wikipedia's infobox ('as of 2018'), which traces to a Barclays analysts' estimate reported by CNBC, not to Apple (Wikipedia, 2026).", "short_statement": null, "short_refs": null, "value": 850000000, "unit": "iCloud members (restated analyst estimate)", "display_value": "about 850 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2018", "population": "iCloud users (as restated)", "sample_n": null, "publisher": "Wikipedia", "source_title": "iCloud (Wikipedia article, wikitext as of 14 October 2026)", "source_url": "https://en.wikipedia.org/wiki/ICloud", "source_type": "secondary", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "| members = ~850 million, {{as of|2018|lc=y}}", "locator": "Infobox 'members' field (reference 'members1' = CNBC, 11 February 2018); body text: 'As of 2018, the service had an estimated 850 million users, up from 782 million users in 2016'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement record: the infobox drops the word 'estimated' that the body text keeps. Raw copy: raw/pc-installed-software-utilities-storage-security/wikipedia-icloud-raw-2026-10-14.txt (wikitext via action=raw).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-10-14-restates-icloud-850-million-members-as-of-2018", "citation_text": "About 850 million members is the iCloud figure in Wikipedia's infobox ('as of 2018'), which traces to a Barclays analysts' estimate reported by CNBC, not to Apple (Wikipedia, 2026). Source: Wikipedia, \"iCloud (Wikipedia article, wikitext as of 14 October 2026)\" (https://en.wikipedia.org/wiki/ICloud). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#wikipedia-2026-10-14-restates-icloud-850-million-members-as-of-2018." }, { "id": "betanews-2014-06-04-microsoft-prophet-250-million-onedrive-users", "family": "pc-installed-software-utilities-storage-security", "statement": "250 million OneDrive users was the count Microsoft's Tony Prophet gave in a Computex keynote in June 2014, the last absolute OneDrive user figure from Microsoft that this research found (BetaNews, 2014).", "short_statement": null, "short_refs": null, "value": 250000000, "unit": "OneDrive users (Microsoft executive's statement)", "display_value": "250 million", "display_label": "Microsoft at Computex 2014, reported by BetaNews", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2014-06", "population": "OneDrive users (Microsoft's count, measure not specified)", "sample_n": null, "publisher": "BetaNews", "source_title": "Microsoft reveals impressive user numbers for everything except Windows 8.x (BetaNews, 4 June 2014)", "source_url": "http://betanews.com/2014/06/04/microsoft-reveals-impressive-user-numbers-for-everything-except-windows-8-x/", "source_type": "secondary", "source_access": "open", "published_at": "2014-06-04", "accessed_at": "2026-10-14", "quote": "According to Prophet, there are now 4.4 million Office 365 Home subscribers, 250 million OneDrive users, 400 million active Outlook.com users, and 48 million Xbox Live members.", "locator": "Second paragraph. Snapshot: https://web.archive.org/web/20141227155131/http://betanews.com/2014/06/04/microsoft-reveals-impressive-user-numbers-for-everything-except-windows-8-x/", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Since then Microsoft has given only growth rates for OneDrive (240% more monthly active users in five years, August 2022). OneDrive is bundled with Windows and Microsoft 365, so installs are near-universal: it was on 58.4% of PCs scanned by Secunia's PSI in December 2017. betanews.com returns HTTP 403 to automated fetches. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-betanews-2014-06-04-microsoft-user-numbers.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#betanews-2014-06-04-microsoft-prophet-250-million-onedrive-users", "citation_text": "250 million OneDrive users was the count Microsoft's Tony Prophet gave in a Computex keynote in June 2014, the last absolute OneDrive user figure from Microsoft that this research found (BetaNews, 2014). Source: BetaNews, \"Microsoft reveals impressive user numbers for everything except Windows 8.x (BetaNews, 4 June 2014)\" (http://betanews.com/2014/06/04/microsoft-reveals-impressive-user-numbers-for-everything-except-windows-8-x/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#betanews-2014-06-04-microsoft-prophet-250-million-onedrive-users." }, { "id": "microsoft-2022-08-09-onedrive-monthly-active-users-up-240pct-in-five-years", "family": "pc-installed-software-utilities-storage-security", "statement": "240% more monthly active users of OneDrive in five years is the growth Microsoft reported for OneDrive's fifteenth anniversary in August 2022, without an absolute count (Microsoft, 2022).", "short_statement": null, "short_refs": null, "value": 240, "unit": "% increase in monthly active users over five years", "display_value": "240%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017/2022", "population": "OneDrive monthly active users (Microsoft's count; no base figure given)", "sample_n": null, "publisher": "Microsoft", "source_title": "OneDrive turns 15: Delivering new and intuitive experiences (Microsoft 365 blog, 9 August 2022)", "source_url": "https://www.microsoft.com/en-us/microsoft-365/blog/2022/08/09/onedrive-turns-15-delivering-new-and-intuitive-experiences/", "source_type": "manufacturer", "source_access": "open", "published_at": "2022-08-09", "accessed_at": "2026-10-14", "quote": "In the past five years, OneDrive has increased monthly active users by 240 percent.", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A growth rate with no base: it cannot be turned into a user count. Raw copy: raw/pc-installed-software-utilities-storage-security/microsoft-365-blog-2022-08-09-onedrive-turns-15.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-08-09-onedrive-monthly-active-users-up-240pct-in-five-years", "citation_text": "240% more monthly active users of OneDrive in five years is the growth Microsoft reported for OneDrive's fifteenth anniversary in August 2022, without an absolute count (Microsoft, 2022). Source: Microsoft, \"OneDrive turns 15: Delivering new and intuitive experiences (Microsoft 365 blog, 9 August 2022)\" (https://www.microsoft.com/en-us/microsoft-365/blog/2022/08/09/onedrive-turns-15-delivering-new-and-intuitive-experiences/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2022-08-09-onedrive-monthly-active-users-up-240pct-in-five-years." }, { "id": "box-10k-fy2026-over-100000-paying-organizations", "family": "pc-installed-software-utilities-storage-security", "statement": "Over **100,000** paying organizations used Box at 31 January 2026, the end of its fiscal 2026, by Box's count in its annual report (Box, 2026).", "short_statement": null, "short_refs": null, "value": 100000, "unit": "paying organizations (Box's definition)", "display_value": "over 100,000", "display_label": "Box 10-K, fiscal 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-01-31", "population": "Separate buying entities (companies, institutions or business units) with a Box subscription agreement", "sample_n": null, "publisher": "Box", "source_title": "Box, Inc. Form 10-K for the fiscal year ended January 31, 2026 (filed 9 March 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/1372612/000119312526098466/box-20260131.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-03-09", "accessed_at": "2026-10-14", "quote": "As of January 31, 2026, we had over 100,000 paying organizations, and our solution was offered in 25 languages.", "locator": "Part I, Item 1 Business, 'Customers'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Organizations, not users: Box sells seats to businesses and publishes no user count in the 10-K; a free individual plan exists. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-box-2026-03-09-10-k-fy2026.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#box-10k-fy2026-over-100000-paying-organizations", "citation_text": "Over **100,000** paying organizations used Box at 31 January 2026, the end of its fiscal 2026, by Box's count in its annual report (Box, 2026). Source: Box, \"Box, Inc. Form 10-K for the fiscal year ended January 31, 2026 (filed 9 March 2026)\" (https://www.sec.gov/Archives/edgar/data/1372612/000119312526098466/box-20260131.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#box-10k-fy2026-over-100000-paying-organizations." }, { "id": "opswat-2015-11-microsoft-first-among-anti-malware-vendors-15-9pct", "family": "pc-installed-software-utilities-storage-security", "statement": "15.9% of the anti-malware market on the devices OPSWAT monitored in October 2015 was Microsoft's, the largest share of any vendor, ahead of Avast (15.0%) and Malwarebytes (11.6%), in the last OPSWAT report that counted Microsoft (OPSWAT, 2015).", "short_statement": null, "short_refs": null, "value": 15.9, "unit": "% share of anti-malware vendors with real-time protection on devices in OPSWAT's data", "display_value": "15.9%", "display_label": "OPSWAT market share report, November 2015", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-10-22", "population": "Devices monitored by OPSWAT Gears (a free device-compliance tool), snapshot of 22 October 2015; vendors with real-time protection only", "sample_n": null, "publisher": "OPSWAT", "source_title": "Anti-malware Vendor and Encryption Product Market Share Report, November 2015 (OPSWAT)", "source_url": "https://www.opswat.com/resources/reports/anti-malware-vendor-encryption-product-november-2015", "source_type": "secondary", "source_access": "open", "published_at": "2015-11-01", "accessed_at": "2026-10-14", "quote": "Microsoft takes the lead among anti-malware vendors with a 15.9% market share ... In first place, Microsoft with 15.9% market share, in second place Avast with 15.0%, and in third place Malwarebytes with 11.6%.", "locator": "Report highlights and 'Anti-malware vendor market share' section. Snapshot: https://web.archive.org/web/20151223084935/https://www.opswat.com/resources/reports/anti-malware-vendor-encryption-product-november-2015?i=1", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "The last OPSWAT report that included Microsoft. From its November 2016 report OPSWAT ranked vendors without Microsoft (top three: Avast, Malwarebytes, McAfee) and by 2018 stated: 'Although Microsoft is heavily saturated in the anti-malware product market, we have excluded this vendor ... as they come pre-installed on many Windows systems and cannot be removed' (same wording in the May 2023 edition). So no independent tracker has published Microsoft Defender's share since 2015. published_at is the month in the report's title; first archived 22 November 2015. Raw copies: raw/pc-installed-software-utilities-storage-security/wayback-20151223-opswat-anti-malware-vendor-encryption-product-november-2015.html, raw/pc-installed-software-utilities-storage-security/wayback-20170928-opswat-blog-2016-11-01-new-vendors-top-3-windows-anti-malware-market-share.html, raw/pc-installed-software-utilities-storage-security/wayback-20190918-opswat-blog-windows-anti-malware-market-share-august-2018.html, raw/pc-installed-software-utilities-storage-security/wayback-20231103-opswat-windows-anti-malware-market-share.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#opswat-2015-11-microsoft-first-among-anti-malware-vendors-15-9pct", "citation_text": "15.9% of the anti-malware market on the devices OPSWAT monitored in October 2015 was Microsoft's, the largest share of any vendor, ahead of Avast (15.0%) and Malwarebytes (11.6%), in the last OPSWAT report that counted Microsoft (OPSWAT, 2015). Source: OPSWAT, \"Anti-malware Vendor and Encryption Product Market Share Report, November 2015 (OPSWAT)\" (https://www.opswat.com/resources/reports/anti-malware-vendor-encryption-product-november-2015). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#opswat-2015-11-microsoft-first-among-anti-malware-vendors-15-9pct." }, { "id": "microsoft-anderson-2019-08-01-defender-used-on-more-than-500-million-pcs", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 500 million PCs worldwide used Microsoft Defender in August 2019, Microsoft corporate vice president Brad Anderson said, the most recent device count from Microsoft for its built-in antivirus that this research found (Microsoft, 2019).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "PCs using Microsoft Defender (Microsoft's statement)", "display_value": "more than 500 million", "display_label": "Brad Anderson (Microsoft), August 2019", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-08", "population": "Windows PCs running Microsoft Defender Antivirus as their active antivirus (Microsoft's count)", "sample_n": null, "publisher": "Borns IT- und Windows-Blog (quoting Microsoft's Brad Anderson)", "source_title": "Defender auf 500 Millionen PCs genutzt (Borns IT- und Windows-Blog, 4 August 2019, embedding Brad Anderson's tweet of 1 August 2019)", "source_url": "https://borncity.com/blog/2019/08/04/defender-auf-500-millionen-pcs-genutzt/", "source_type": "secondary", "source_access": "open", "published_at": "2019-08-04", "accessed_at": "2026-10-14", "quote": "Microsoft Defender is now being used on > 500M (1/2 Billion) PCs around the world. I am seeing similar share/growth in the @Windows 10 PCs managed by #ConfigMgr with > 55% now using Defender.", "locator": "Embedded tweet by Brad Anderson (@Anderson), 1 August 2019: https://twitter.com/Anderson/status/1157009564794884096", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Primary: Brad Anderson's tweet (Microsoft 365 corporate vice president), not fetched directly (X requires login); quoted verbatim in the embedded copy on Born's blog. For scale, Microsoft counted 1 billion monthly active Windows 10 devices in March 2020 (reusable id microsoft-2020-03-windows-10-1-billion-monthly-active-devices). Raw copy: raw/pc-installed-software-utilities-storage-security/borncity-2019-08-04-defender-500-million-pcs-anderson-tweet.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-anderson-2019-08-01-defender-used-on-more-than-500-million-pcs", "citation_text": "More than 500 million PCs worldwide used Microsoft Defender in August 2019, Microsoft corporate vice president Brad Anderson said, the most recent device count from Microsoft for its built-in antivirus that this research found (Microsoft, 2019). Source: Borns IT- und Windows-Blog (quoting Microsoft's Brad Anderson), \"Defender auf 500 Millionen PCs genutzt (Borns IT- und Windows-Blog, 4 August 2019, embedding Brad Anderson's tweet of 1 August 2019)\" (https://borncity.com/blog/2019/08/04/defender-auf-500-millionen-pcs-genutzt/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-anderson-2019-08-01-defender-used-on-more-than-500-million-pcs." }, { "id": "windowslatest-2019-08-12-microsoft-defender-50pct-active-share-on-windows", "family": "pc-installed-software-utilities-storage-security", "statement": "50% of Windows PCs ran Windows Defender as their active antivirus in August 2019, according to Microsoft as reported by Windows Latest, the most recent share from Microsoft that this research found (Windows Latest, 2019).", "short_statement": null, "short_refs": null, "value": 50, "unit": "% of Windows PCs with Defender as the active antivirus (Microsoft's statement)", "display_value": "50%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2019-08", "population": "Windows PCs (Microsoft's telemetry, as reported)", "sample_n": null, "publisher": "Windows Latest", "source_title": "Microsoft Defender protecting more than half of Windows PCs (Windows Latest, 12 August 2019)", "source_url": "https://www.windowslatest.com/2019/08/12/microsoft-defender-protecting-more-than-half-of-windows-pcs/", "source_type": "secondary", "source_access": "open", "published_at": "2019-08-12", "accessed_at": "2026-10-14", "quote": "According to Microsoft, Windows Defender has a 50% (active) share on Windows.", "locator": "First paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Secondary report of a Microsoft statement first published by ZDNet in early August 2019 (Microsoft's Tanmay Ganacharya: 'over 50%' of the Windows ecosystem); the ZDNet article was not retrieved (zdnet.com blocks automated fetches). Roundups still present 'over 50%' as Defender's current share. Raw copy: raw/pc-installed-software-utilities-storage-security/windowslatest-2019-08-12-defender-half-of-windows-pcs.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#windowslatest-2019-08-12-microsoft-defender-50pct-active-share-on-windows", "citation_text": "50% of Windows PCs ran Windows Defender as their active antivirus in August 2019, according to Microsoft as reported by Windows Latest, the most recent share from Microsoft that this research found (Windows Latest, 2019). Source: Windows Latest, \"Microsoft Defender protecting more than half of Windows PCs (Windows Latest, 12 August 2019)\" (https://www.windowslatest.com/2019/08/12/microsoft-defender-protecting-more-than-half-of-windows-pcs/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#windowslatest-2019-08-12-microsoft-defender-50pct-active-share-on-windows." }, { "id": "av-comparatives-security-survey-2026-microsoft-defender-fourth-most-used", "family": "pc-installed-software-utilities-storage-security", "statement": "Microsoft Defender was the fourth most used desktop anti-malware product among 1,328 respondents to AV-Comparatives' 2026 security survey, after ESET, Bitdefender and Kaspersky; the survey publishes ranks, not shares (AV-Comparatives, 2026).", "short_statement": null, "short_refs": null, "value": 4, "unit": "rank among desktop anti-malware products used (survey)", "display_value": "4th", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (87 countries)", "period": "2026", "population": "1,328 valid responses to AV-Comparatives' IT Security Survey 2026 (about 70% advanced or expert users; self-selected readers)", "sample_n": 1328, "publisher": "AV-Comparatives", "source_title": "IT Security Survey 2026 (AV-Comparatives, PDF, February 2026)", "source_url": "https://www.av-comparatives.org/wp-content/uploads/2026/02/Security-Survey-2026.pdf", "source_type": "secondary", "source_access": "open", "published_at": "2026-02-09", "accessed_at": "2026-10-14", "quote": "Globally, the twelve most commonly used manufacturers of anti -malware products for Windows platforms among survey participants are (in order): ESET, Bitdefender, Kaspersky, Microsoft Defender, Avast, Norton, McAfee", "locator": "Question 9, 'Which desktop anti-malware security solution do you primarily use?', PDF page 12", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "An enthusiast sample (75% paid for their security software), not a market measure; Microsoft ranks third in Europe and North America. The quote keeps the PDF's 'anti -malware' spacing. Published 9 February 2026 (press release date). Raw copy: raw/pc-installed-software-utilities-storage-security/av-comparatives-security-survey-2026.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#av-comparatives-security-survey-2026-microsoft-defender-fourth-most-used", "citation_text": "Microsoft Defender was the fourth most used desktop anti-malware product among 1,328 respondents to AV-Comparatives' 2026 security survey, after ESET, Bitdefender and Kaspersky; the survey publishes ranks, not shares (AV-Comparatives, 2026). Source: AV-Comparatives, \"IT Security Survey 2026 (AV-Comparatives, PDF, February 2026)\" (https://www.av-comparatives.org/wp-content/uploads/2026/02/Security-Survey-2026.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#av-comparatives-security-survey-2026-microsoft-defender-fourth-most-used." }, { "id": "gen-digital-10k-fy2026-approximately-500-million-users", "family": "pc-installed-software-utilities-storage-security", "statement": "Approximately 500 million users of Gen Digital's products (Norton, Avast, AVG, Avira, LifeLock and MoneyLion) were counted at 3 April 2026, from direct, partner and free channels (Gen Digital, 2026).", "short_statement": null, "short_refs": null, "value": 500000000, "unit": "total users (Gen's count, free and paid)", "display_value": "approximately 500 million", "display_label": "Gen Digital 10-K, fiscal 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (more than 150 countries)", "period": "2026-04-03", "population": "Users of Gen Digital products across direct, partner and freemium channels", "sample_n": null, "publisher": "Gen Digital", "source_title": "Gen Digital Inc. Form 10-K for the fiscal year ended April 3, 2026 (filed 21 May 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/849399/000084939926000017/gen-20260403.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-05-21", "accessed_at": "2026-10-14", "quote": "As of April 3, 2026, we have approximately 500 million total users, which come from direct, partner and freemium channels.", "locator": "Part I, Item 1 Business, Overview", "derived": false, "formula": null, "headline": false, "series": "gen-digital-total-users", "history": [], "notes": "Gen Digital is NortonLifeLock after its acquisition of Avast in 2022; its brands include Norton, Avast, AVG, Avira, LifeLock and, since April 2025, MoneyLion. It does not report users by brand. The press-release boilerplate says 'nearly 500 million users in more than 150 countries' (Q1 fiscal 2027 release, 6 August 2026). Before the merger: NortonLifeLock nearly 80 million users (April 2022) and Avast over 435 million (2020). Raw copy: raw/pc-installed-software-utilities-storage-security/sec-gen-digital-2026-05-21-10-k-fy2026.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gen-digital-10k-fy2026-approximately-500-million-users", "citation_text": "Approximately 500 million users of Gen Digital's products (Norton, Avast, AVG, Avira, LifeLock and MoneyLion) were counted at 3 April 2026, from direct, partner and free channels (Gen Digital, 2026). Source: Gen Digital, \"Gen Digital Inc. Form 10-K for the fiscal year ended April 3, 2026 (filed 21 May 2026)\" (https://www.sec.gov/Archives/edgar/data/849399/000084939926000017/gen-20260403.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gen-digital-10k-fy2026-approximately-500-million-users." }, { "id": "gen-digital-10k-fy2026-79-million-paid-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "79 million paid customers of Gen Digital were counted at 3 April 2026, up from 68 million a year earlier, a count that now includes MoneyLion's financial-app customers (Gen Digital, 2026).", "short_statement": null, "short_refs": null, "value": 79000000, "unit": "paid customers (Gen's definition)", "display_value": "79 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (more than 150 countries)", "period": "2026-04-03", "population": "Customers with at least one paid subscription, or a unique account with at least one paid transaction in the trailing twelve months", "sample_n": null, "publisher": "Gen Digital", "source_title": "Gen Digital Inc. Form 10-K for the fiscal year ended April 3, 2026 (filed 21 May 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/849399/000084939926000017/gen-20260403.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-05-21", "accessed_at": "2026-10-14", "quote": "Of these total users, we have approximately 79 million paid customers which reflects all customers with at least one paid subscription as of the end of the period", "locator": "Part I, Item 1 Business, Overview; MD&A table 'Total paid customers' (In millions) 79 and 68", "derived": false, "formula": null, "headline": false, "series": "gen-digital-paid-customers", "history": [], "notes": "Gen Digital is NortonLifeLock after its acquisition of Avast in 2022; its brands include Norton, Avast, AVG, Avira, LifeLock and, since April 2025, MoneyLion. It does not report users by brand. Not comparable with the 'direct customers' NortonLifeLock reported before 2023. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-gen-digital-2026-05-21-10-k-fy2026.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gen-digital-10k-fy2026-79-million-paid-customers", "citation_text": "79 million paid customers of Gen Digital were counted at 3 April 2026, up from 68 million a year earlier, a count that now includes MoneyLion's financial-app customers (Gen Digital, 2026). Source: Gen Digital, \"Gen Digital Inc. Form 10-K for the fiscal year ended April 3, 2026 (filed 21 May 2026)\" (https://www.sec.gov/Archives/edgar/data/849399/000084939926000017/gen-20260403.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gen-digital-10k-fy2026-79-million-paid-customers." }, { "id": "gen-digital-2026-08-06-q1-fy27-81-million-paid-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "81 million paid customers of Gen Digital were counted at 3 July 2026, up from 76 million a year earlier, the latest figure in Gen's earnings releases (Gen Digital, 2026).", "short_statement": null, "short_refs": null, "value": 81000000, "unit": "paid customers (Gen's definition)", "display_value": "81 million", "display_label": "Gen Digital earnings release, August 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (more than 150 countries)", "period": "2026-07-03", "population": "Customers with at least one paid subscription, or a unique account with at least one paid transaction (Gen's definition)", "sample_n": null, "publisher": "Gen Digital", "source_title": "Gen Digital first quarter fiscal 2027 results (Form 8-K exhibit 99.1, filed 6 August 2026)", "source_url": "https://www.sec.gov/Archives/edgar/data/849399/000084939926000028/ex9901q1fy27.htm", "source_type": "primary", "source_access": "open", "published_at": "2026-08-06", "accessed_at": "2026-10-14", "quote": "As of July 3, 2026 July 4, 2025 Total paid customers 81 76", "locator": "Supplemental table (Unaudited, in millions), 'Total paid customers'", "derived": false, "formula": null, "headline": false, "series": "gen-digital-paid-customers", "history": [], "notes": "Gen Digital is NortonLifeLock after its acquisition of Avast in 2022; its brands include Norton, Avast, AVG, Avira, LifeLock and, since April 2025, MoneyLion. It does not report users by brand. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-gen-digital-2026-08-06-q1-fy27-earnings-release.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#gen-digital-2026-08-06-q1-fy27-81-million-paid-customers", "citation_text": "81 million paid customers of Gen Digital were counted at 3 July 2026, up from 76 million a year earlier, the latest figure in Gen's earnings releases (Gen Digital, 2026). Source: Gen Digital, \"Gen Digital first quarter fiscal 2027 results (Form 8-K exhibit 99.1, filed 6 August 2026)\" (https://www.sec.gov/Archives/edgar/data/849399/000084939926000028/ex9901q1fy27.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#gen-digital-2026-08-06-q1-fy27-81-million-paid-customers." }, { "id": "nortonlifelock-10k-fy2022-over-23-million-direct-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 23 million direct customers of NortonLifeLock (Norton, LifeLock and Avira) were counted at 1 April 2022, out of nearly 80 million total users, the last Norton-family count before the Avast merger (NortonLifeLock, 2022).", "short_statement": null, "short_refs": null, "value": 23000000, "unit": "direct customers (paid, billed directly)", "display_value": "over 23 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide (more than 150 countries)", "period": "2022-04-01", "population": "Active paid users with a direct billing relationship with NortonLifeLock (excludes partner and free users)", "sample_n": null, "publisher": "NortonLifeLock (now Gen Digital)", "source_title": "NortonLifeLock Inc. Form 10-K for the fiscal year ended April 1, 2022 (filed 20 May 2022)", "source_url": "https://www.sec.gov/Archives/edgar/data/849399/000084939922000013/nlok-20220401.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-05-20", "accessed_at": "2026-10-14", "quote": "As of April 1, 2022, we have nearly 80 million total users, which come from direct, indirect and freemium channels. Of the total users, we have over 23 million direct customers", "locator": "Part I, Item 1 Business, Overview", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Includes Avira (acquired January 2021). Raw copy: raw/pc-installed-software-utilities-storage-security/sec-nortonlifelock-2022-05-20-10-k-fy2022.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#nortonlifelock-10k-fy2022-over-23-million-direct-customers", "citation_text": "Over 23 million direct customers of NortonLifeLock (Norton, LifeLock and Avira) were counted at 1 April 2022, out of nearly 80 million total users, the last Norton-family count before the Avast merger (NortonLifeLock, 2022). Source: NortonLifeLock (now Gen Digital), \"NortonLifeLock Inc. Form 10-K for the fiscal year ended April 1, 2022 (filed 20 May 2022)\" (https://www.sec.gov/Archives/edgar/data/849399/000084939922000013/nlok-20220401.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#nortonlifelock-10k-fy2022-over-23-million-direct-customers." }, { "id": "avast-annual-report-2020-more-than-435-million-users", "family": "pc-installed-software-utilities-storage-security", "statement": "More than 435 million users of Avast's free and paid products were counted in 2020, each a device that had contacted Avast's servers in the previous 30 days, in Avast's 2020 annual report (Avast, 2021).", "short_statement": null, "short_refs": null, "value": 435000000, "unit": "users (devices active in the past 30 days, Avast's definition)", "display_value": "more than 435 million", "display_label": "Avast plc annual report 2020", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020", "population": "Unique devices with one or more Avast or AVG products installed that contacted Avast's servers in the last 30 days", "sample_n": null, "publisher": "Avast plc", "source_title": "Avast plc Annual Report 2020 (PDF, March 2021)", "source_url": "https://investors.avast.com/media/1401/annual-report-2020.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-03-03", "accessed_at": "2026-10-14", "quote": "Avast safeguards more than 435 million people worldwide ... User defined as a unique device that has one of more Avast free or paid products installed and has been in contact with our servers in the last 30 days.", "locator": "PDF pages 3-4 ('Our purpose', 'About us' with footnote 1); CEO's review: 'over 435 million active users in 200 markets'. Snapshot: https://web.archive.org/web/20210303105751/https://investors.avast.com/media/1401/annual-report-2020.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Covers both Avast and AVG brands. The report calls them 'people' on page 3 but defines a user as a device on page 4. The '435 million' figure is still repeated after Avast became part of Gen Digital (approximately 500 million users across all brands in 2026). Raw copy: raw/pc-installed-software-utilities-storage-security/avast-plc-annual-report-2020.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-annual-report-2020-more-than-435-million-users", "citation_text": "More than 435 million users of Avast's free and paid products were counted in 2020, each a device that had contacted Avast's servers in the previous 30 days, in Avast's 2020 annual report (Avast, 2021). Source: Avast plc, \"Avast plc Annual Report 2020 (PDF, March 2021)\" (https://investors.avast.com/media/1401/annual-report-2020.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-annual-report-2020-more-than-435-million-users." }, { "id": "avast-plc-2021-03-03-fy2020-13-6-million-desktop-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "13.6 million paying desktop customers of Avast were counted at the end of 2020, up 7.9% in the year, against more than 435 million users of its free and paid products (Avast, 2021).", "short_statement": null, "short_refs": null, "value": 13600000, "unit": "paying desktop customers (end of period)", "display_value": "13.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-12-31", "population": "Users with at least one valid paid Consumer Direct Desktop subscription or licence at the end of 2020", "sample_n": null, "publisher": "Avast plc", "source_title": "Avast plc full year results 2020 (PDF, 3 March 2021)", "source_url": "https://investors.avast.com/media/1402/avast-fy-20-results-final.pdf", "source_type": "primary", "source_access": "open", "published_at": "2021-03-03", "accessed_at": "2026-10-14", "quote": "End of Period desktop customers4 increased strongly by 7.9% to 13.6m.", "locator": "'Operational and strategic highlights', page 2; footnote 4 defines customers. Snapshot: https://web.archive.org/web/20210303105435/https://investors.avast.com/media/1402/avast-fy-20-results-final.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "13.6 million is about 3% of the more than 435 million users Avast counted the same year (computed here, not stated by Avast). Raw copy: raw/pc-installed-software-utilities-storage-security/avast-plc-2021-03-03-fy-2020-results.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-plc-2021-03-03-fy2020-13-6-million-desktop-customers", "citation_text": "13.6 million paying desktop customers of Avast were counted at the end of 2020, up 7.9% in the year, against more than 435 million users of its free and paid products (Avast, 2021). Source: Avast plc, \"Avast plc full year results 2020 (PDF, 3 March 2021)\" (https://investors.avast.com/media/1402/avast-fy-20-results-final.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-plc-2021-03-03-fy2020-13-6-million-desktop-customers." }, { "id": "avast-plc-h1-2022-15-64-million-consumer-direct-customers", "family": "pc-installed-software-utilities-storage-security", "statement": "15.6 million paying customers of Avast's Consumer Direct products were counted at 30 June 2022, down 4.4% in a year, in Avast's results for the first half of 2022, its last before the NortonLifeLock takeover (Avast, 2022).", "short_statement": null, "short_refs": null, "value": 15640000, "unit": "paying Consumer Direct customers (end of period)", "display_value": "15.6 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2022-06-30", "population": "Users with at least one valid paid Consumer Direct subscription or licence (desktop and mobile) at 30 June 2022", "sample_n": null, "publisher": "Avast plc", "source_title": "Avast plc half year results 2022 (PDF, August 2022)", "source_url": "https://investors.avast.com/media/1924/avast-plc-h1-22-results.pdf", "source_type": "primary", "source_access": "open", "published_at": "2022-08-10", "accessed_at": "2026-10-14", "quote": "Number of Customers8 was down 4.4% to 15.64m", "locator": "'Operational and strategic updates', page 1; footnote 8 defines customers. Snapshot: https://web.archive.org/web/20220810150741/https://investors.avast.com/media/1924/avast-plc-h1-22-results.pdf", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "A wider measure than the 13.6 million desktop customers of 2020 (Consumer Direct now includes mobile). Gen Digital's 10-K says the September 2022 restructuring plan followed the acquisition of Avast. Avast's 2021 annual report and full-year 2021 results are archived only as truncated files, so they could not be checked. PDF dated 9 August 2022; first archived 10 August 2022. Raw copy: raw/pc-installed-software-utilities-storage-security/avast-plc-h1-2022-results.pdf (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avast-plc-h1-2022-15-64-million-consumer-direct-customers", "citation_text": "15.6 million paying customers of Avast's Consumer Direct products were counted at 30 June 2022, down 4.4% in a year, in Avast's results for the first half of 2022, its last before the NortonLifeLock takeover (Avast, 2022). Source: Avast plc, \"Avast plc half year results 2022 (PDF, August 2022)\" (https://investors.avast.com/media/1924/avast-plc-h1-22-results.pdf). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avast-plc-h1-2022-15-64-million-consumer-direct-customers." }, { "id": "avg-20f-2015-approximately-193-million-active-users", "family": "pc-installed-software-utilities-storage-security", "statement": "Approximately 193 million active users of AVG's products were counted at the end of 2015, including about 102 million on mobile devices, in AVG's last annual report before Avast bought it (AVG, 2016).", "short_statement": null, "short_refs": null, "value": 193000000, "unit": "active users (30-day, AVG's definition)", "display_value": "approximately 193 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-12-31", "population": "PCs and mobile devices with AVG software that contacted AVG's servers in the previous 30 days, plus subscribers and secure-search users", "sample_n": null, "publisher": "AVG Technologies", "source_title": "AVG Technologies N.V. annual report on Form 20-F for the fiscal year ended December 31, 2015 (filed 25 April 2016)", "source_url": "https://www.sec.gov/Archives/edgar/data/1528903/000119312516554318/d128281d20f.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-04-25", "accessed_at": "2026-10-14", "quote": "Our business model has enabled us to sustain a user base of approximately 193 million active users as of December 31, 2015.", "locator": "Item 4, Business overview; key-metrics table 'Active users (in millions)' 108, 146, 177, 197, 193 for 2011-2015; footnote: 'included approximately 102 million users of our mobile products'", "derived": false, "formula": null, "headline": false, "series": "avg-active-users", "history": [], "notes": "AVG's last annual report as an independent company; Avast acquired AVG later in 2016. Active users by year: 2011 108 million, 2012 146 million, 2013 177 million, 2014 197 million, 2015 193 million. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-avg-technologies-2016-04-25-20-f-2015.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avg-20f-2015-approximately-193-million-active-users", "citation_text": "Approximately 193 million active users of AVG's products were counted at the end of 2015, including about 102 million on mobile devices, in AVG's last annual report before Avast bought it (AVG, 2016). Source: AVG Technologies, \"AVG Technologies N.V. annual report on Form 20-F for the fiscal year ended December 31, 2015 (filed 25 April 2016)\" (https://www.sec.gov/Archives/edgar/data/1528903/000119312516554318/d128281d20f.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avg-20f-2015-approximately-193-million-active-users." }, { "id": "avg-20f-2015-20-million-subscription-users", "family": "pc-installed-software-utilities-storage-security", "statement": "20 million subscription users paid for AVG's premium products at the end of 2015, about one in ten of its 193 million active users (AVG, 2016).", "short_statement": null, "short_refs": null, "value": 20000000, "unit": "subscription users (paying)", "display_value": "20 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2015-12-31", "population": "Active users subscribing to AVG premium products and online services", "sample_n": null, "publisher": "AVG Technologies", "source_title": "AVG Technologies N.V. annual report on Form 20-F for the fiscal year ended December 31, 2015 (filed 25 April 2016)", "source_url": "https://www.sec.gov/Archives/edgar/data/1528903/000119312516554318/d128281d20f.htm", "source_type": "primary", "source_access": "open", "published_at": "2016-04-25", "accessed_at": "2026-10-14", "quote": "Subscription users (in millions)(2) 15 15 16 19 20", "locator": "Item 3, Selected financial data, key-metrics table (columns 2011 to 2015)", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Raw copy: raw/pc-installed-software-utilities-storage-security/sec-avg-technologies-2016-04-25-20-f-2015.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#avg-20f-2015-20-million-subscription-users", "citation_text": "20 million subscription users paid for AVG's premium products at the end of 2015, about one in ten of its 193 million active users (AVG, 2016). Source: AVG Technologies, \"AVG Technologies N.V. annual report on Form 20-F for the fiscal year ended December 31, 2015 (filed 25 April 2016)\" (https://www.sec.gov/Archives/edgar/data/1528903/000119312516554318/d128281d20f.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#avg-20f-2015-20-million-subscription-users." }, { "id": "mcafee-10k-fy2021-20-7-million-core-direct-to-consumer-subscribers", "family": "pc-installed-software-utilities-storage-security", "statement": "20.7 million core direct-to-consumer subscribers paid McAfee at the end of 2021, up from 18.0 million a year earlier, in its last annual report before its take-private sale (McAfee, 2022).", "short_statement": null, "short_refs": null, "value": 20700000, "unit": "core direct-to-consumer subscribers (paying)", "display_value": "20.7 million", "display_label": "McAfee 10-K, fiscal 2021", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-12-25", "population": "Active subscribers who transact directly with McAfee (web, converted OEM trials, renewed retail buyers)", "sample_n": null, "publisher": "McAfee", "source_title": "McAfee Corp. Form 10-K for the fiscal year ended December 25, 2021 (filed 23 February 2022)", "source_url": "https://www.sec.gov/Archives/edgar/data/1783317/000095017022001804/mcfe-20211225.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-02-23", "accessed_at": "2026-10-14", "quote": "Core Direct to Consumer Subscribers (in millions) 20.7 18.0", "locator": "Item 7 MD&A, Key metrics table", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "This 10-K records the 5 November 2021 agreement for McAfee to be acquired by Condor BidCo (a private-equity consortium); it is McAfee's last annual report and last public subscriber count. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-mcafee-2022-02-23-10-k-fy2021.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mcafee-10k-fy2021-20-7-million-core-direct-to-consumer-subscribers", "citation_text": "20.7 million core direct-to-consumer subscribers paid McAfee at the end of 2021, up from 18.0 million a year earlier, in its last annual report before its take-private sale (McAfee, 2022). Source: McAfee, \"McAfee Corp. Form 10-K for the fiscal year ended December 25, 2021 (filed 23 February 2022)\" (https://www.sec.gov/Archives/edgar/data/1783317/000095017022001804/mcfe-20211225.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mcafee-10k-fy2021-20-7-million-core-direct-to-consumer-subscribers." }, { "id": "mcafee-10k-fy2021-over-600-million-devices-protected", "family": "pc-installed-software-utilities-storage-security", "statement": "Over 600 million devices were protected by McAfee's consumer products at the end of 2021, the company said, counting PCs, phones and home-network devices (McAfee, 2022).", "short_statement": null, "short_refs": null, "value": 600000000, "unit": "devices protected (McAfee's claim)", "display_value": "over 600 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-12-25", "population": "Consumer devices protected by McAfee solutions, including partner and pre-installed trial devices", "sample_n": null, "publisher": "McAfee", "source_title": "McAfee Corp. Form 10-K for the fiscal year ended December 25, 2021 (filed 23 February 2022)", "source_url": "https://www.sec.gov/Archives/edgar/data/1783317/000095017022001804/mcfe-20211225.htm", "source_type": "primary", "source_access": "open", "published_at": "2022-02-23", "accessed_at": "2026-10-14", "quote": "Unique footprint across devices. Our consumer solutions protected over 600 million devices as of December 25, 2021.", "locator": "Part I, Item 1 Business, 'Competitive strengths'", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "This 10-K records the 5 November 2021 agreement for McAfee to be acquired by Condor BidCo (a private-equity consortium); it is McAfee's last annual report and last public subscriber count. Raw copy: raw/pc-installed-software-utilities-storage-security/sec-mcafee-2022-02-23-10-k-fy2021.htm (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#mcafee-10k-fy2021-over-600-million-devices-protected", "citation_text": "Over 600 million devices were protected by McAfee's consumer products at the end of 2021, the company said, counting PCs, phones and home-network devices (McAfee, 2022). Source: McAfee, \"McAfee Corp. Form 10-K for the fiscal year ended December 25, 2021 (filed 23 February 2022)\" (https://www.sec.gov/Archives/edgar/data/1783317/000095017022001804/mcfe-20211225.htm). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#mcafee-10k-fy2021-over-600-million-devices-protected." }, { "id": "kaspersky-2024-06-about-400-million-users-250000-corporate-clients", "family": "pc-installed-software-utilities-storage-security", "statement": "400 million users protected by Kaspersky's technologies, with 250,000 corporate clients, was the figure on Kaspersky's company page in June 2024, a claim it has since dropped (Kaspersky, 2024).", "short_statement": null, "short_refs": null, "value": 400000000, "unit": "users protected by Kaspersky technologies (vendor claim)", "display_value": "400 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2024-06", "population": "Users of Kaspersky products and of partner products using Kaspersky technology (vendor claim)", "sample_n": null, "publisher": "Kaspersky", "source_title": "About Kaspersky: company page (kaspersky.com/about/company), Wayback Machine capture of 14 June 2024", "source_url": "https://www.kaspersky.com/about/company", "source_type": "manufacturer", "source_access": "open", "published_at": "2024-06-14", "accessed_at": "2026-10-14", "quote": "every one of our 400 million users protected by our technologies, and 250,000 corporate clients", "locator": "Company page, 'Our mission'. Snapshot: https://web.archive.org/web/20240614022904/https://www.kaspersky.com/about/company", "derived": false, "formula": null, "headline": false, "series": "kaspersky-users-claim", "history": [], "notes": "The same sentence gives '250,000 corporate clients'. Kaspersky's long-running boilerplate figure ('over 400 million users'). By June 2025 the company page no longer gave a user count, and its press releases in 2026 say 'over a billion devices protected to date'. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20240614-kaspersky-about-company.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kaspersky-2024-06-about-400-million-users-250000-corporate-clients", "citation_text": "400 million users protected by Kaspersky's technologies, with 250,000 corporate clients, was the figure on Kaspersky's company page in June 2024, a claim it has since dropped (Kaspersky, 2024). Source: Kaspersky, \"About Kaspersky: company page (kaspersky.com/about/company), Wayback Machine capture of 14 June 2024\" (https://www.kaspersky.com/about/company). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kaspersky-2024-06-about-400-million-users-250000-corporate-clients." }, { "id": "kaspersky-2026-10-02-over-a-billion-devices-protected-to-date", "family": "pc-installed-software-utilities-storage-security", "statement": "Over **a billion** devices have been protected by Kaspersky since 1997, its press-release boilerplate said in October 2026, a cumulative figure rather than a count of current users (Kaspersky, 2026).", "short_statement": null, "short_refs": null, "value": 1000000000, "unit": "devices protected since 1997 (cumulative, vendor claim)", "display_value": "over a billion", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Devices ever protected by Kaspersky (vendor claim, cumulative since 1997)", "sample_n": null, "publisher": "Kaspersky", "source_title": "Kaspersky announces extreme sports legend Géraldine Fasnacht as guest speaker at SAS 2026 (Kaspersky press release, 2 October 2026), 'About Kaspersky'", "source_url": "https://www.kaspersky.com/about/press-releases/kaspersky-announces-extreme-sports-legend-geraldine-fasnacht-as-guest-speaker-at-sas-2026", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-02", "accessed_at": "2026-10-14", "quote": "Kaspersky safeguards consumers, businesses, critical infrastructure, and governments from cyberthreats, with over a billion devices protected to date. ... trusted by millions of individuals worldwide and nearly 200,000 organizations", "locator": "'About Kaspersky' boilerplate at the end of the release", "derived": false, "formula": null, "headline": false, "series": "kaspersky-users-claim", "history": [], "notes": "No current user count: 'millions of individuals' replaces the earlier '400 million users'; the boilerplate also cites 'nearly 200,000 organizations'. Raw copy: raw/pc-installed-software-utilities-storage-security/kaspersky-press-2026-sas-guest-speaker.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#kaspersky-2026-10-02-over-a-billion-devices-protected-to-date", "citation_text": "Over **a billion** devices have been protected by Kaspersky since 1997, its press-release boilerplate said in October 2026, a cumulative figure rather than a count of current users (Kaspersky, 2026). Source: Kaspersky, \"Kaspersky announces extreme sports legend Géraldine Fasnacht as guest speaker at SAS 2026 (Kaspersky press release, 2 October 2026), 'About Kaspersky'\" (https://www.kaspersky.com/about/press-releases/kaspersky-announces-extreme-sports-legend-geraldine-fasnacht-as-guest-speaker-at-sas-2026). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#kaspersky-2026-10-02-over-a-billion-devices-protected-to-date." }, { "id": "parallels-2026-10-14-more-than-seven-million-mac-users-claim", "family": "pc-installed-software-utilities-storage-security", "statement": "More than **seven million** Mac users have chosen Parallels Desktop to run Windows, Parallels says on its company page in October 2026, wording unchanged since at least June 2021 (Parallels, 2026).", "short_statement": null, "short_refs": null, "value": 7000000, "unit": "Mac users (vendor claim, cumulative, not defined)", "display_value": "more than 7 million", "display_label": "parallels.com company page, October 2026", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2026-10", "population": "Mac users of Parallels Desktop (vendor claim; no date of measurement or definition)", "sample_n": null, "publisher": "Parallels (Alludo)", "source_title": "About Parallels (parallels.com/about/)", "source_url": "https://www.parallels.com/about/", "source_type": "manufacturer", "source_access": "open", "published_at": "2026-10-14", "accessed_at": "2026-10-14", "quote": "An easy, fast and powerful solution for running Windows on Mac without rebooting. The #1 choice of more than seven million Mac users for more than14 years.", "locator": "'Parallels Desktop for Mac' product blurb on the company page", "derived": false, "formula": null, "headline": false, "series": "parallels-desktop-claims", "history": [], "notes": "The text (including 'more than14 years', which dates it to about 2020-2021, Parallels Desktop having launched in 2006) is unchanged in Wayback captures of June 2021, June 2022 and May 2024; until May 2020 the same blurb said 'more than five million copies sold'. Parallels is owned by Alludo (formerly Corel); the overlap rule assigns Parallels to this family. Homebrew counted 5,546 installs of its cask in the year to 14 October 2026. Raw copy: raw/pc-installed-software-utilities-storage-security/parallels-about-2026-10-14.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#parallels-2026-10-14-more-than-seven-million-mac-users-claim", "citation_text": "More than **seven million** Mac users have chosen Parallels Desktop to run Windows, Parallels says on its company page in October 2026, wording unchanged since at least June 2021 (Parallels, 2026). Source: Parallels (Alludo), \"About Parallels (parallels.com/about/)\" (https://www.parallels.com/about/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#parallels-2026-10-14-more-than-seven-million-mac-users-claim." }, { "id": "parallels-2020-05-more-than-five-million-copies-sold", "family": "pc-installed-software-utilities-storage-security", "statement": "More than **five million** copies of Parallels Desktop had been sold by May 2020, Parallels said on its company page, before it switched to counting 'Mac users' (Parallels, 2020).", "short_statement": null, "short_refs": null, "value": 5000000, "unit": "copies sold (vendor claim, cumulative)", "display_value": "more than 5 million", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2020-05", "population": "Copies of Parallels Desktop for Mac sold since 2006 (vendor claim)", "sample_n": null, "publisher": "Parallels (Alludo)", "source_title": "About Parallels (parallels.com/about/), Wayback Machine capture of 10 May 2020", "source_url": "https://www.parallels.com/about/", "source_type": "manufacturer", "source_access": "open", "published_at": "2020-05-10", "accessed_at": "2026-10-14", "quote": "The #1 choice of Mac users for over ten years, with more than five million copies sold.", "locator": "Product blurb on the company page. Snapshot: https://web.archive.org/web/20200510164147/https://www.parallels.com/about/ (same text in May 2018 and June 2019 captures)", "derived": false, "formula": null, "headline": false, "series": "parallels-desktop-claims", "history": [], "notes": "Copies sold and users are different measures: the later 'seven million Mac users' is not directly comparable. Raw copy: raw/pc-installed-software-utilities-storage-security/wayback-20200510-parallels-about.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#parallels-2020-05-more-than-five-million-copies-sold", "citation_text": "More than **five million** copies of Parallels Desktop had been sold by May 2020, Parallels said on its company page, before it switched to counting 'Mac users' (Parallels, 2020). Source: Parallels (Alludo), \"About Parallels (parallels.com/about/), Wayback Machine capture of 10 May 2020\" (https://www.parallels.com/about/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#parallels-2020-05-more-than-five-million-copies-sold." }, { "id": "microsoft-2021-05-26-winget-1-0-over-1400-community-packages-no-install-count", "family": "pc-installed-software-utilities-storage-security", "statement": "No install or user count has been published for Microsoft's Windows Package Manager (winget); at its version 1.0 launch in May 2021 Microsoft gave only the size of its community repository, over 1,400 packages (Microsoft, 2021).", "short_statement": null, "short_refs": null, "value": 1400, "unit": "unique packages in the community repository (no install count published)", "display_value": "over 1,400 packages", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2021-05", "population": "Packages in the Windows Package Manager community repository (not installs or users)", "sample_n": null, "publisher": "Microsoft", "source_title": "Windows Package Manager 1.0 (Microsoft Command Line blog, 26 May 2021)", "source_url": "https://devblogs.microsoft.com/commandline/windows-package-manager-1-0/", "source_type": "manufacturer", "source_access": "open", "published_at": "2021-05-26", "accessed_at": "2026-10-14", "quote": "The community has contributed over 1,400 unique packages to the Microsoft community repository!", "locator": "Section on the community repository", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Unlike Chocolatey and Homebrew, winget publishes no download or install counters per package; searches of Microsoft's blogs and documentation found no install or user total as of October 2026. Raw copy: raw/pc-installed-software-utilities-storage-security/microsoft-devblogs-2021-05-25-windows-package-manager-1-0.html (and .txt).", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#microsoft-2021-05-26-winget-1-0-over-1400-community-packages-no-install-count", "citation_text": "No install or user count has been published for Microsoft's Windows Package Manager (winget); at its version 1.0 launch in May 2021 Microsoft gave only the size of its community repository, over 1,400 packages (Microsoft, 2021). Source: Microsoft, \"Windows Package Manager 1.0 (Microsoft Command Line blog, 26 May 2021)\" (https://devblogs.microsoft.com/commandline/windows-package-manager-1-0/). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#microsoft-2021-05-26-winget-1-0-over-1400-community-packages-no-install-count." }, { "id": "olhardigital-2018-03-14-restates-avast-chrome-installed-on-60pct-of-pcs-in-2017", "family": "pc-installed-software-utilities-storage-security", "statement": "60% of the PCs Avast analysed had Chrome installed in 2017, up from 25% in 2015, a Brazilian outlet wrote of Avast's Q3 2017 report, misreading two browser-usage shares the report quoted from another tracker; Avast's own install figure was 79% (Olhar Digital, 2018).", "short_statement": null, "short_refs": null, "value": 60, "unit": "% of PCs (restated; the source figures are browser usage shares)", "display_value": "60%", "display_label": "", "display_hook": null, "row_label": null, "publisher_short": null, "geography": "Worldwide", "period": "2017", "population": "PCs in Avast's sample (as restated)", "sample_n": null, "publisher": "Olhar Digital", "source_title": "Os 20 programas mais instalados nos PCs do mundo (Olhar Digital, 14 March 2018)", "source_url": "https://olhardigital.com.br/noticia/os-20-programas-mais-instalados-nos-pcs-do-mundo/74582", "source_type": "secondary", "source_access": "open", "published_at": "2018-03-14", "accessed_at": "2026-10-14", "quote": "Em 2015, ele estava instalado em apenas 25% das máquinas analisadas pela empresa. Em 2017, chegou a 60%.", "locator": "Fourth paragraph", "derived": false, "formula": null, "headline": false, "series": "", "history": [], "notes": "Restatement record. Avast's report says Chrome's 79% install share 'is in line with Chrome's dramatic expansion in the last 2 years when it rose from 25% in early 2015 to almost 60% in early 2017', citing an external browser tracker; the 25% and 60% are not Avast install shares. Raw copy: raw/pc-installed-software-utilities-storage-security/olhardigital-2018-03-14-os-20-programas-mais-instalados.html.", "permalink": "https://www.zinstall.com/research/most-used-software-statistics#olhardigital-2018-03-14-restates-avast-chrome-installed-on-60pct-of-pcs-in-2017", "citation_text": "60% of the PCs Avast analysed had Chrome installed in 2017, up from 25% in 2015, a Brazilian outlet wrote of Avast's Q3 2017 report, misreading two browser-usage shares the report quoted from another tracker; Avast's own install figure was 79% (Olhar Digital, 2018). Source: Olhar Digital, \"Os 20 programas mais instalados nos PCs do mundo (Olhar Digital, 14 March 2018)\" (https://olhardigital.com.br/noticia/os-20-programas-mais-instalados-nos-pcs-do-mundo/74582). Via Zinstall, https://www.zinstall.com/research/most-used-software-statistics#olhardigital-2018-03-14-restates-avast-chrome-installed-on-60pct-of-pcs-in-2017." } ] }